USPS Reviews

I paid for priority next day delivery and would have been better off using regular mail. It was sent on Friday and was supposed to have reached its destination on Saturday or Sunday, but here I am the following Thursday getting messaged from the company I sent it to asking where it was and initially there wasn't even a tracking update. Finally almost a week later it shows an update and it's still in transit. The place of delivery was 1/2 hour away so this wasn't even an out of state delivery. I'm not sure how this is even an acceptable way to run a business. I would have been better off putting that money towards gas and driving it there myself. Probably would have saved time and money.

Why in the world would the postal service route a package leaving Miami Florida destination to Spring Hill Florida through Michigan. It has been 4 days now and it still shows bouncing around in Michigan. This is the worst shipping service in history.

Learned the hard way! USPS Priority Express is no longer reliable. Paid $30.45 for guaranteed 2-day delivery of important check that didn't arrive. Was told it was lost by both Ace Hardware and local main USPS Post Office branches. Both pointed fingers at each other instead of assisting me. Then spent $40 for bank wire transfer only to receive notice the following day from USPS that check was delivered albeit 2 days late. But for the USPS, delivery is delivery even when late so I am not entitled to any compensation for wire transfer. Oh well, use FedX the next time. P.S. No reflection whatsoever on the fine folks working at USPS but rather, the corrupt and shortsighted politicians who decided to gut our once globally renowned national postal service.

If they lose one of your packages be ready to fill out countless forms, spend countless hours on the phone holding, and be ready to mail receipts and “proof” all over the country, be ready to send a bunch of stuff to consumer advocates for no reason and STILL NOT EVEN GET ANY COMPENSATION OR A PACKAGE BACK… This all took course over 7 months… Absolutely ridiculous.

Quite a few times in the last several months I have received emails from USPS informed delivery with pictures of mail that I would receive that day. Unfortunately I receive nothing. I've called my local post office which is the East Annex in Springfield Illinois. It rings and rings then you can hear it being picked up then the person hangs it up without answering.

I had purchases from TX and AR on the Aug. 5, '24 and were scheduled to be delivered on Aug 11, not delivered and no idea when they will arrive, even after speaking to so called “customer service “. Do Not use them, spend a more more cents for customer satisfaction.

I’ve lost track of how many times I get a letter saying no one was home, come to the post office to pick up. That’s odd cause I’m home everyday and there's always 3 cars in the driveway. Does there need to be 4 cars for someone to think I’m home? Do they not want to walk up the driveway?? Laziness? I see others have similar problems. If walking up the driveway is too much then delivering packages isn’t the right job.

This screenshot is an example of how mail is being handled during a major outbreak of dozens of life threatening illness and international threats. This is your tax dollars. They are circling the nation with my package, exposing it to dirty hands dozens of times.

I'm an eBay Seller and I ship about 1,000 packages a year, all shapes and sizes. Over 90% of those items I use USPS. Only one package lost and that was about 10 years ago under unusual circumstances. In spite of the fact that I ship so few items with other services, their record is nowhere near as good. One tip. If you have any difficulties, visit the nearest USPS branch and talk to someone in person. The postal workers at my neighborhood USPS are knowledgeable and motivated. Pirateship is a great service btw and offers discounts on all shipping services.

I don't know if anyone else is tired of sending items through the US Postal Service - doesn't matter where from and either the recipient never receives it or when they do, it's been opened. STOP! We simply want to send a birthday card, or sympathy card or just because and these employees are opening our mail, keeping what's inside, if anything. If nothing is found, they are destroying the evidence. It's shameful!! The USPS was once the most trustworthy government agency out there. Pitiful! Something needs to be done. You try and call the agency/office, even talk to a supervisor and they say - nothing can be done.

Literally the worst business ever. I can't think of a worse company. They lied about delivering my package (I was home all day) and then immediately sent it back to the shipper halfway across the world without so much as a notice. I can't believe they haven't been shut down yet.

Not sure how to give zero stars. They tried to deliver a package that needs a signature at 10:00am while adults are working. Logged in to their website and requested Friday delivery. Waited all day. Lost income, no package, no call. 4 days later, still no redelivery attempt and no call, no text, no email. This is a perishable product stuck in a delivery truck going on 7 days. You are a joke. You can keep it or return to sender. You have not even earned the 1 star you have. You suck.

On August 05, 2024, having made an appointment for passport renewal (just taking photos). Systems advised to arrive 10 minutes before appointment time. We arrived on time and waited.... No one showed up to you or gave an status update on your appointment. After more than 40 minute wait, we decided to leave the facility because we had to go back to work. My review is written specifically to USPS at this address 15030 Goldenwest Cir, Westminster, CA 92685 for any services they provide. Very bad services and particularly passport services.

It’s pretty pathetic that worldwide you have a one star rating. You have lost every single package that I have ever had and refused to give me my insurance that is paid on the package that y’all lost the Palmetto Georgia location is it complete and utter joke! I am so disappointed that the governor or the government is not involved in this situation. This is ridiculous and when I ask for a refund or to be reimbursed they laugh at me! They have an iPhone Apple Watch that I shipped to my daughter and paid for two day shipping. We are now on day 14. Another package we are on day 32 which contains a Nike Apple Watch.

USPS offers insurance with priority mail shipping with a value of max $50.00, unless you purchase additional insurance. I sent a claim in and it got denied because they took too long to review claims!!

Ignorant, lazy, uneducated children. They are so incompetent it's astounding. They will hire literally anyone. No brain necessary. Been getting mail here at business for 35 years. The last 2 weeks have had 6 packages returned to sender due to "address does not exist." Must be a new lazy button for these clowns. STAY AWAY FROM USPS! 3rd rate increase this year for stupidity!

Some distribution centers keep passing the packages back and forth (looping) with other distribution centers. Priority mail takes 7-10 days when this happens and it is now happening often!! There is no phone number to contact these centers to try to resolve the problem!

Sent grandson books and some summer outfits. Workers at the post office took everything out and only delivered one pair of shorts. Since the package showed as delivered, the post office closed the claim. Do not trust the USPS and their employees.

I mailed a registered insured letter (cost 20 dollars 88 cents) from the Metuchen Post Office on Central Avenue (Why is this post office in such a run down condition along with the potholed parking lot? Another example of public poverty and private affluence?) on May 29th 2024, confident that the letter and its contents would reach the addressee, my daughter at her college in New Hampshire by June 7th 2024, her graduation day.

St Louis. Back to Saint Louis And sits for 3 days. Whoever updated this to Ground Advantage needs fired, this is the worst possible way. 3 days to 10 days now. I'm leaving for FedEx. It's cost more but it's worth it.

I blame the U.S. government for allowing the USPS to continue doing business, subpar service, unreliable delivery schedules. If you can't do your job adequately, pass the torch. Let someone else take over. In the case of the USPS, close it down!

Boat Transfer Registration in the Mail, Mandatory by LADWF to send the Original Title of the previous owner of the boat to LADWF to get the registration of the boat transferred to you. I Sent everything I was supposed to through the USPS to LADWF Baton Rouge on March 21, 2024. It got to a USPS Facility in New Orleans on the 3/21, in transit to Baton Rouge on 3/22, arrived in BR on 3/23, tracking says processing in BR on 3/23. Then NOTHING for Two FULL MONTHS, until it Arrived in OKLAHOMA City on MAY 23 (that is March to MAY, two months of going silent).

Unreliable and they don’t deliver and they lose important packages. A sham of an organization. They should be closed down. I paid for overnight delivery. One package is lost. Another still not delivered. It’s the 3rd day they’ve wasted my time my money and caused tremendous hardship on my business. Will NEVER use USPS again.

I am not sure how Louis ** has not been fired. I would give a negative number if I could. Mail weeks late or not at all. Estate checks lost, cards not delivered… l could go on. He could not make it in the corporate world. Incompetency at the highest level.

I paid for priority two day service package delivery. Delivery date 7/6 to Naval Base and package still not delivered. I asked for partial payment back and was told no, because it's not guaranteed. No one said that to me when I paid. Poor service!!!

Kelly at the Wisconsin Rapids, WI Post Office has no business working in a service position. I had several packages to mail and upon asking a few basic questions about addressing, cost, expected arrival date she took an enormous attitude with me. I asked her to please be patient with me and she replied saying "I've taken enough shit from people." I then completed addressing my packages which I needed to do by hand because apparently the post office doesn't print labels, and began stacking my packages on the counter to which she shouted "keep your packages with you until you are done." And I said I was running out of room on the counter and asked if she could please keep them up there. She literally threw on of my packages across to the other side of the counter. My packages were mechanical items with fragile glass fronts. Unbelievable.

I would give it a zero star if it would let me. We have about 10 new homes in our community. Some of us have been there since February and there are no mailboxes for any of the homes so whenever we put in our address for delivery, it says no address exist because the post office refuses to put mailboxes in, I see now they have a star rating.

Parcel has been stuck on pre-transit for over 10 days with priority mail, and I still haven't received any updates. Service is absolutely horrible. Does not reply to emails and they should all go back to school.

Terrible. They lost one of my packages a few Months ago and yet to have paid me yet on my insurance claim I filed on it also 45 days ago with them and now again another package they did not scan the barcode on the when they delivered it to my Customer so ebay won't pay me. Now I am out almost $100.00!

I ordered two sheets of postcard stamps through USPS.com on 6/21. As of 6/25, I had not received them. I checked the tracking information which indicated the package was still out for delivery. A couple days later I checked again and the tracker stated the stamps were at a processing facility in Kansas City. I live in New York! By then I figured the stamps had been lost. I checked this morning (6/29) and the tracker indicated the stamps had been delivered on the 21st, the same date I had ordered them. What a lie! I then went to the post office and they informed me that because their info indicated the stamps had been "delivered" there was nothing they could do, no refund. I can see why people hate the USPS. Sad.

Usually OK, but when they screw up they do so royally... From sending packages to the wrong states (not wrong city within the correct state, no, a completely different state altogether) to not even knowing where packages are... Recently had to call about a big item that appeared to be sitting in a warehouse only to find out, after nearly an hour on hold, that they had no idea where the big box was and that the supposed scan for that warehouse was a lie, the package was apparently never there. The wait times on the phone are INSANE! My last call had a wait time of 50mins! And then only to get info. sent to some guy at my local post office who can find his butt with both hands, leading me to have to call back again. Incompetence at its finest...

A customer ordered hatching eggs from me. I paid $$18.20 for a small box to be delivered Priority. The eggs left the same day from the Post office. After day one, the tracking stopped. Took three weeks to be delivered. They delivered it in a bag, damaged, maggots and smelt horrible. If that wasn't bad enough, this poor customer ordered more eggs, the same thing happened to him. Something is definitely going wrong in the Post Office. I have attached a picture that the customer sent me.

Save yourselves nerves and stress and use someone else not USPS! It took 8 days to deliver a very important and time sensitive mail to the designated destination! They said it will be delivered in 2 days, I gave them benefit of doubt and thought maybe in 3-4 days, but no way, it took 8 days to deliver from Ohio to N Carolina! It would get faster to Europe! There is no place in this fast-passing world for a business like this! I was promised an investigation on what was the hold up, however a worker at the Shelby, NC office answered the phone (after I tried to reach them for two days multiple times!) and she said that she has no idea why it happened and she could do nothing about it.

Complete garbage. If they lose a package they think it’s super funny. They keep packages if it’s something they like or want. They have zero respect for the customers and could literally care less. I have friends that work for them and they all said the same thing as to why packages go missing or get broken or delivered to the wrong address. Most places to mail are cheaper, and handle with care usually but for the most part actually take pride in their job.

Louis DeJoy and Nick Read have size salaries for their absolute failures in the USPS post office. They still haven’t reached out to explain to me how 4 out of 6 priority express packages arrive late, but cost more to ship, guaranteed delivery, but can’t call to report it late until after 6pm with the offices are closed, so really they mean the “next business day” buying them more time to deliver your package. There’s no method of contacting anyone. Just email (1-3 business days to respond). Maybe those Post Masters can master the official job titles they have versus collecting a high salary on their failing ship.

I am now understanding why so many people are turning to other sources to deliver their products. Can someone explain to me how my package left NY traveled to GA and now has been on OH for the last 3 days when I am in NC. This is the dumbest routing system I have ever seen in my life.

They accepted my package, scanned it and later told me the package was unsealed and emptied while heading to the destination. Nothing was done to address this, I simply had to accept that USPS stole my item. They should go to jail.

Dropped a package off 6/3 priority mail to Ohio. It is now 6/18 and package hasn't arrived! Happy Father's Day ruined because of you. Same thing happened this past Christmas. Priority mail took over a month!! Is anyone at the USPS doing anything about the horrible reviews??? This is UNACCEPTABLE!! If my business had this many horrible reviews I'd go bankrupt!!

I could give minus 10 stars I would. They lost my tax return documents with register letter addressed to Utah. Instead they sent it to Tennessee. I AM DISGUSTED!!! NO wonder they have 1 star review all over the USA. WOW. They should go home and CRY.

I order from Amazon a lot. When they ship with USPS it is always late. As in days late. This is an issue for some orders. I will start ordering and buying locally or using a different online store that does not use USPS for delivery.

The worst!! You create an account with USPS and submit change of address. Credit card entered for additional verification that it is you (If moving for domestic violence USPS supports abuser by sending change of address to address leaving). Send some code to have customer login and enter that to prove they submitted move. Genius if I can enter change of address into account then I can enter the code. What is the point. I personally put in change of address from home to PO Box. When that expired had to submit change of address. Now it is a crap shoot mail is in PO Box or returned even though has home address. What the hell is wrong with this organization?? Most mail is sent via email since USPS spends all this time to not deliver what little is left.

My experience with USPS in the last twelve years (my current residence). Two incidence. They lost my KUB bill and I had to pay a late fee. I've recently returned a package from eBay. Which has been lost since early May. Not only did I have to pay to return the package ($14) but I also lost the insurance on the product itself. USPS, YOU CAN DO BETTER!

I try to give my postal service the benefit of the doubt when I order something. As expected, my package didn’t arrive and no one knows where it was delivered to. Once again I promise myself never to rely on them. Amazon is always the best customer service for reliability.

USPS workers will spew excuses as they try to force the public to pity their hard job. How many businesses deal with thousands of people every day? It's because USPS is the worst delivery service. Being paid far more than their pitiful work should allow. USPS should match their pay to their work. UPS and FedEx doesn't show this level of incompetence. Packages destroyed then returned to sender leaving the buyer and seller stranded. Or leaving packages with whomever is at the business or complex when there's an apt, room, suite, or office number provided. They are too lazy to go up the elevators to deliver packages but they get pay so much more than this laziness is worth.

One star is too many! It's obvious that they lack everything, everywhere including training & customer service! My package was suppose to be here Saturday June 8th but USPS said they couldn't access the delivery location in an open non-gated apartment complex but had no problem accessing the same apartment complex to deliver the mail right across the street from my apartment! Too damn lazy to do your job but instead you lie & make excuses saying that an attempt was made to deliver when they never came to my building! We were outside watching them! They should all be fired! It's not like we're getting our mail anyway! Instead of being half**...just quit! Usps is a let down in just about EVERY STATE! No wonder they receive the TERRIBLE reviews they get... They earned & deserve them!

Do not ever send gift cards or birthday cards or any kind of presents through USPS because they will get stolen. I've had several gift cards that I have sent to my grandchildren or others that have been stolen and basically you get told there's nothing you can do. They're excuses that it goes through a dead letter file. No it does not. People are stealing them. Postal workers and nothing's being done about it so whoever got my granddaughter's graduation gift card I hope you choke on it.

We have a mail lady who keeps walking thru our flowers and destroying them. Asked several times to please stop and she continues to do so. How do I get them to stop. I'm tired of constantly buying new plants for them to be destroyed.

USPS is the worst company to go through far as delivery literally. I was supposed to receive my package 5/31. Never received it that day. They gave me the runaround and said it would be delivered the next day which I never received it then fast forward it’s 6/3. They’re finally saying I’ll receive my package and it’s ready for pickup. When I go to pick it up they’re claiming they don’t have it and it’s on the truck for delivery which makes absolutely no sense to me. Why send me a notification I can pick up my package but it’s nowhere to be find then on top of that they delivered my package to the wrong address and area.

If I could give zero stars I would. I'm getting married and went to my local PO for stamps for my invitations. They were ridiculous looking. Cartoon puppies and kittens. Am I 12? So I went online and ordered floral stamps. On May 24th. And they still haven't arrived. It's June 3rd. I guess that's what happens when you live in PA and they ship your stamps from Missouri. I kid you not. Now they're in the Philadelphia black hole and who knows when they will get here. Ridiculous organization, it's no wonder they are so far in the red. And did you ever look at the tracking on a package you sent? Those things travel the country before they get where they are going. Get it together, USPS.

Horrible customer service!. Very rude representative (Ms Hana..? or something like that). Her English was barely understandable with a strong Asian accent... didn't want to listen to my question and I was put on hold without even asking several times. After asking for all my info, she kept asking again and again {???). Finally, she solved nothing and wasted my time. That was my experience with USPS on the phone.

First, my therapist has been striving for years to convince me to take a more positive view on things, so I'm going to try. My review is more from how the USPS affects my job rather than my home. I learned long ago to avoid allowing the USPS to affect my home in any way possible. My bills are paid online and I order through Amazon. It's better that way.

Our local post office in Clear Spring Maryland 21722 is a nightmare. They are lazy, arrogant and the two full-time women that are always there have the worst attitude. They do not deliver mail inside the town proper but will deliver to the outside the town limits. Which forces everyone to use a PO Box of which they don't have enough of. With the amount of elderly who live here it's a huge inconvenience. But yet I see Mail trucks flying down my street daily not abiding by the 25 mph speed limit. They literally in the multiple times I have been in to drop off packages for my customers find some type of problem forcing me to not get the service I need. The absolute worst PO ever. I have lived all over the country this PO should be investigated. They suck.

Instead of just send my package straight from Omaha NE distributing center to Hooper where I live they entered it to Illinois just to be sent back to make me wait til Monday to receive it and wanna blame glitch. Their service is an absolute joke and a disgrace to this country. FedEx is more freaking reliable than these morons.

One of the worst unreliable carrier services. Caremark sends their prescriptions through USPS. My medication was sent on 29 April. It is now May 15 and I still do not have my medication! First, it sat five days in Indianapolis, then went to Dallas, then to Fort Worth, and then to NY. Let me stress I’m 45 minutes away from Fort Worth. I have tried for the past three days to contact USPS… Good luck! No one (local or complaint) answers the phone. I have gone 2 days without my medication. Just another government agency. Lazy and incompetent. I also blame Caremark for using USPS for shipping medications. I also hold Aetna responsible for not allowing me to refill this prescription due to a system override not being permitted because the prescription was still en route.

USPS Postal Office in Coamo Puerto Rico! They scan your packages with false delivery information making your life miserable. Then on the office, you are defied to write a claim on the event and even on themselves providing you their names on bad manners because they have an "UNION" permission that whatever they do they remain untouchable!

I would give a zero if I could. I shipped a well wrapped package and purchased the insurance. They refused to help me, “told me to go talk to the Chicago Office (where it was mailed to). It was not their problem”, and threatened to call the police because the supervisor did not like my tone. She refused to give me her name. I did not swear or threaten her, but my tone was too loud, and she “didn't want to deal with me anymore.”

3 days late on priority to Memphis, TN. Tracking shows arrived at regional center and expected to deliver next day. Now several days later and they simply keep updating tracking "on way to next destination" by adding one to the date, 3 times now. USPS customer service number has me egregiously aggravated because I cannot get to a person and ask why or if issues in Memphis (weather issue is false, hardly a drizzle). I opened support ticket, but terrible customer service. If this were for my health, I'd be gone right now, a postal issue I won't forget.

I opted for the 3-5 days International express delivery service to send a month's supply of disposable contacts to my cousin. However, it's been nearly 9 days, and the package is still stuck in Hague Customs. Trying to seek assistance over the phone was a nightmare. The answering service was atrocious, with truncated options that led to nowhere. After struggling for 30 minutes, I finally connected with someone who only seemed interested in selling stamps. Despite being promised a transfer to International tracking, I found myself back at the main menu. Seeking help from the local post office proved futile as they informed me that even with the more expensive guaranteed service, there's no actual guarantee of delivery. No refunds and no solutions were offered.

My package arrived in my city and they didn't deliver that day. Now they are playing hot potato with my package, missed my town and it's now in Tillamook! Now it late!!!! Stop playing these games with my stuff! I don't understand why this mail service is still in business!

Paid for overnight mail. Guaranteed to be delivered by 6 pm on 5/4. Was never delivered. Now still not delivered on Monday. Clerks are getting snippy because I keep calling. Well this could damage my business if not received. Does the USPS care. No? They said it should be delivered by 6 pm tonight. I said "should" like as in it was supposed to be delivered by Saturday at 6 pm or it WILL be delivered by 6 pm. They would only say it "should". Now I have a 9 hour drive to cut new checks and drive them up. DO NOT USE USPS IF YOU ACTUALLY WANT STUFF DELIVERED. And to add insult to injury was listening to the message playing about their overnight service and if you want reliable service to come to USPS. Really? I did and look where I am.

It's not safe to send package from them. I send package and I need help to get a tracking number with a receipt number, they can't help you. And I ask the lady what happen if the package is lost she told me they couldn't do anything and I can't do anything and told me send another one. So basically if I send package to USPS you're in your own risk, they don't care as long they get paid. I think it's possible they can steal your package after they scan and that's it I don't know. If anyone can help reach me out I sent worth $300 not much but much for a person like me.

It's no wonder that FedEx and UPS are the preferred carriers nowadays. The USPS is the most inefficient, ineffective, and unreliable carrier that exists. I will always choose a more reliable carrier over the USPS.

Less than one star. The audacity of this government entity to raise prices again for one Flippin stamp to 73 cents. The hierarchy God forbid not get a bonus. We deal with attitudes and late mail. You know where you can go aye!

The USPS is a waste. They should shut it down. This is the third time they do not have information on my priority mail delivery! Their delivery service is worse than lottery!! You must be lucky?! The feds infuse a lot of taxpayer money to stay usps afloat! Hire a private company to do the delivery services! Usps customer service employees are outright liars.

I sent a package priority mail from Iowa to Missouri on April 15 and paid good money for it. This package has been back and forth between Kansas City Kansas and Kansas City Missouri 8 times and still hasn't been delivered. No one can seem to get my package delivered yet! It's funny that my packages to family in California get there in 3 days!! I could of drove that package to its destination 14 times!!! Not happy at all!

USPS has lied to me multiple times, and their customer service is second to everyone. I ordered a new transmitter for my headset from Turtle Beach. My original order said it would be there January 19th, and I ordered it on January 8th. I thought to myself, "Huh, that's a long time, but this isn't Amazon; I understand." January 19th comes, and it has not been delivered. I check the app, and it says it is at a facility since January 10th. I call them, and every number sends you to a phone number that is not connected. Once I found the actual number, I call, and they told me the same information that I can see on the app; they had no information besides that. Another couple of days pass, it is still there, so I call again, and they say, "We have never received your order from Turtle Beach." I call TB and and they show me all of the proof they have that they sent it out already.

I think USPS deserves less than one star. I use it a lot for business. It is always a problem to get delivered on time. You can’t track packages because system is not currently updated. Always delayed because of labor shortages, storms, holidays, protests, strikes, earthquakes and who knows what else… There is no one to talk to, no one to complain to, no one cares. Very typical civil service approach to business. Packages getting lost, damaged, no one gives a…. Terrible!!!

I sent a package via priority mail on 4/3/24. As of today 4/23/24, the package has yet to be delivered. The last tracking scan was Phoenix, Az. Nothing further since then. I opened a service request on 4/9/24. They finally answered that the request on 4/16 with a email that stated the case was unsatisfactory resolved but they would update me again. It has been a full 7 days since that email. I contacted support again only to be told they considered the matter resolved since someone responded to me by email. The agent did open the case again and gave me a new case number. I asked about a refund of postage only to be told that priority mail didn’t qualify for a refund. Only priority mail express was eligible for a refund. She did give me a site to double check and sure enough, the message I got after entering the tracking number said that the package was not eligible for a refund.

In the kindest wording possible, the USPS, especially in the state of Georgia is an absolute disgrace. We haven’t even made it halfway through the year and they have lost a total of 4 of my packages. I’m fed up. Can’t rely on our own government to handle our mail when most of us live hundreds of miles away from family and friends who expect to hear from us-and vice versa. Do better.

My experience with the USPS, especially in the past year 2023/2024, has been horrible. Priority mail is a joke. There is no point in paying extra for it. I had sent a rental agreement that needed to arrive by a certain date, so I used priority mail in order for it to get there faster. It doesn’t! So I tried certified mail requiring a signature hoping they would handle that with more care. They didn’t. Both times in the last two months in both of these ways, the rental agreements took approximately three weeks to receive. From SC to CA. The first one was too late to sign, and I lost rent because of this. No accountability for the USPS! Changing to FedEx!

I ordered from a business on the opposite end of the city thinking it would get here quickly. USPS initially gave a delivery estimate of Thursday, then Friday, then Saturday, and since then it has been bouncing around between USPS sorting facilities in the metropolitan area. Unsure if USPS has been deteriorating over the years or if Austin, TX is worse than other areas, but it is ridiculous to wait over a week for delivery for a package from inside the same city.

I had a couple packages delivered and they were small enough to fit in the mailbox. Postal person decided that they didn't want to deal with that and left the packages on the edge of the porch. Mind you, normally I wouldn't care, but it's raining cats and dogs outside and they left it right under the wettest part of the porch. Packages got soaked and one item is now ruined. Next time please put it in the dry spot of the porch. It's not hard.

Another package that I was receiving by USPS is late again. Out of the last five packages sent to me since February by USPS 100% have been very late. I will choose to ship UPS or FedEx in the future. I may have to pay more, but that's fine

I always try to stay clear of ordering from overseas that has to come through customs. I inherited a Belarus tractor, which is from Ukraine, that is the only place for parts is Ukraine. I’ve been following tracking since it originated. It made it to the USA in 12 days. It cleared customs within two days in New York State then was shipped to St. Louis, Mo. where it has been for a month, thirty days to be exact. What’s the deal with that USPS? It’s a metal fuel line. It’s rigid steel so small in diameter with two nuts attached to it. I just can’t figure out your logistics debacle. The USPS facility there must be packed to the roof with packages. This is unacceptable. USPS has me by the nuts, literally. Do better! You suck!

What is the point of paying for overnight express delivery if your package is just going to get left in the warehouse? No way to be picked up or anything. I had medicine delivered overnight for a reason and an extra 30 dollars. Now no medicine and they can't help me or tell me why or tell me when I'll have it. If something happens to me I want my family to sue.

Frequently have packages that are delivered to my neighbors. Also have had packages arrive in the local post office and then are rerouted around the country for several days either never showing up or showing up a week or 10 days late. Also have had issues with heavy packages or large packages that just sit in the post office for days, without notifying me that they were there.

****I know these review don't matter because USPS is Government and nothing will ever be done to fix it. However, just wanted people to know if you can use another carrier, I would advise that. I place order online almost everyday for merchandise. USPS, compared to other carriers is by far the worst. As you can see below my item was supposed to arrive April 16th. Somehow, it has travelled all around the state of Missouri. The previous week, I had to create a lost package claim, my package went from Alabama to Portland, Oregon, then back to St. Louis, then to Kansas city, then to my house. These delays are getting ridiculous. Someone isn't doing their job and these packages are getting sent all over before they reach their destination. Word of advice, DON'T use USPS to transport your mail. Use another carrier.

Baltimore USPS is awful, especially mailing within the city. I have to mail bills certified or they don’t make it to their destination. Insured packages sent to me are marked as delivered, but not dropped in my mailbox- can’t file a complaint because status says delivered. I shipped an insured package, priority mail, to Colorado on April 3rd. It has been bouncing around Baltimore distribution centers for 13 days. No answers from mail clerks, the 800 number won’t connect me to an agent, can’t file a claim because technically it’s not lost. It will bounce around the city until the end of time. But I have to refund my buyer $1000 since she has not received her package. Usps is an untrustworthy monopoly.

No wonder the post office is going downhill fast. They lost my package which was sent priority mail and was supposed to reach my son within 3 days. That was 14 days ago. According to tracking, it has been at the same sorting facility for five days so it's probably lost or stolen. I sent a find my package request 3 days ago but have not heard a thing. Next step will be to file a claim for the contents except I didn't keep the receipts. I'm so upset my son didn't get the special package I sent him. I won't be using the post office again to send anything!!

Every time I purchase through mail order I refuse to buy from a company that uses USPS. Absolutely terrible customer service, terrible code of ethics or responsibility for any portion of their “service.” Last package they scanned as delivered, was not in my mailbox, at my home, or at the local post office. When I reached out to them I was given the runaround for a week and they finally said “oops, nothing we can do.” So now either I’m out a product or the company I ordered from has to eat the cost. I look forward to seeing everyone in that office living on the street when this bs company finally goes under, because they definitely do not have any marketable skills.

I order a package a week ago and have been waiting to receive it. I check the Status of my package since yesterday and was slated to be delivered today by 4:20 pm. Now that the day has arrived the status is now blank and it is well past 5:00 pm and they delivered someone else's package to my address I can't stress enough how much I hate USPS because of how much it is an inconvenience to your schedule and day. USPS seriously need to be shut down.

Recently spent an unexpected, unplanned 11 days out of town dealing with a patient. Returned home to empty apt. complex mailbox. Traveled 35 minutes to local PO which had NO pile of mail and was told that the deliverer has "probably left it on the truck". Left note of inquiry in mailbox and was informed that "I thought you had moved" and all mail was returned or whatever!! UNBELIEVABLE!! Postal worker said to file a mail hold next time. Since this event was totally unplanned, that is not an option. Good to know that one must do the PO job for them and pre-empt their failures for them.

Had a item that I purchased from Amazon. Email said delivered on Saturday I’ve literally been in the yard all day on Saturday. went to the post office this morning which was a Monday and they said they had a sub and they probably delivered it to the wrong house, and that I should check the neighbors. I laughed and said no, they said they could possibly ping where they dropped it off but have heard nothing yet. What a joke…. If the address says 1515, and the box says 1515 and the street name they should deliver it to that house, not down the road.

When I get a, "Delivered", notification, yet my package has, in fact, NOT been, "Delivered", yet, there is a USPS van sitting across the street for quite awhile, with no sign of life, yeah, I'm a bit ticked off! It's a VAN, NOT A SEMI! If you can't find my package in a VAN, in a short amount of time, then get out off the business!

It is horrible. I ordered a package and it got here 8 months later. And when I asked them what is happening they say that they do not know. Turns out they lost it. I will never use them again. You Should not either.

A 90 day prescription was mailed to me 10 days ago using USPS. I checked the tracking number and it has been stuck in my city for over 4 days with no updated information. I called and they are supposed to be working on it but I haven't heard back. I really need my medications. I am in a large city and I don't know which post office delivers my mail and there is no local phone numbers. I am very disappointed with USPS. I will not use mail order services with them again.

The USPS service is horrible. I was informed my package was ready to pickup. Today I went to mail office and the clerk told me that it wasn’t there yet, so USPS made me lost my time. Please USPS you should be more careful in how are doing your work.

0 Stars! The delivery supervisor scolded me for calling today. I had package that has been "processing" for a week and a half after a failed delivery attempt and my request for redelivery with release to my concierge/front office. I called for the first and only time regarding the issue. Not even 10 seconds into the phone call, the Reddy Dr., Woodbridge, USPS Representative cut me off and scowled "What do you want me to do about it?" As if I was dumb for calling. I don't understand what I said wrong or why this just happened. Having a 10 year history in customer service myself, I've dealt with irate people myself. I get it. But this made no sense to me at all.

I recently purchased a pretty expensive item from a major retailer, they shipped with USPS. As it's been in transit well over the 3-5 business days, it's currently. lost. The original location an hour and 35 minutes east of me, it has traveled my state and is now (I've been told) an hour and 35 minutes south of me. Called customer service (45 min wait) and that rep basically called me stupid because I stated that the item was reported in two locations at the same 30-minute time frame. which is impossible. Local rep is now looking into it, no reason other than wrong sorting. If a seller uses USPS, this will be an absolute rejection of me purchasing from them.

They already lost my 4 packages past 3 months. All mails are late anyway but lately no package. No refund when I file claim with agent. I've got case week later. It says case closed and arrived. I've already did this 4 times. I keep emailing shipper. They keep sending me tracking info and apologies. Same thing with USPS. Usps mailed to me and saying, "We are sorry," but nobody refund no package. Nothing.

Package delay and I seen the mail man coming down my road.. I was waiting on an important package then boom he never shows up.. Had me clueless like I know I just seen the mailman. Why are you guys hiring people who don’t have common sense.

USPS did not deliver the package at all. They claimed to have attempted a delivery, but four people were home all day. They left a slip in the mailbox (rural, so down a long driveway) to follow up for another delivery attempt. I followed the instructions and received confirmation that they would attempt to deliver the next day. They never tried once, as no new slips were made in the mailbox with normal mail, no one knocked on the door, and the tracking did not change once, even though I signed up for all notifications. 4 days later, I went to the post office, where it was just sitting. It took the employee less than 30 seconds to walk over and grab it off the shelf. So it was not even on a truck being attempted to be delivered. On top of that, the box had been smashed up with no attempt, even to make it look like it was not. They should be out of business for what USPS charges and the reviews online. 10 out of 10 do not recommend.

If you want to mail something I would NEVER use the post office. Sure it may cost a little more to use other carriers, but like all things in life, you get what you pay for!! The post office delivered 8 packages to the wrong address and I had to pay those bills! I'm not talking about a case where packages were lost in shipping, and it's unknown who is responsible. I'm talking about actually discovering the exact employee or branch responsible and STILL there is no compensation from the post office. If you have a tracking number, paid extra for priority mail, etc, NONE of this makes a difference because even when they agree they were at fault, they NEVER reimburse customers! Why would anyone want to use a service, that not only employs a great deal of incompetent individuals, but will not reimburse when they discover the error to be on them?!! They should have signs at all post offices, saying we try but we fail a lot, and when we do, you get screwed.

I mailed a package priority mail on Monday 3/25/2024. I also mailed a priority envelope at the same time. I was able to track the envelope but not the package. USPS is spending millions of dollars of taxpayer's money to advertise that they are making the USPS more efficient. Besides not being able to talk to the local post office by phone, you have to call an 800 number that can do no more that you can do online except to give you a case number. If I had wanted to wait 3 days for a response, I could have probably drove my package from the east coast to the west coast. This unacceptable and no entity is holding the USPS accountable for false advertisement, transparency, and waste of taxpayer's money.

This is the worst business that deserves to be taken over by something better. On multiple occasions, orders from Amazon were delivered for bizarre or unknown reasons. This time, a small package was held for pickup "after a failed delivery" under blue sky, no reason is given. It is a good bet the driver didn't even bother to drive over and deliver it and made up excuses. There is nothing blocking the delivery. They could easily leave the small package in the mailbox. USPS is one big lie!

My son shipped breast milk via the US Postal Service, with dry ice, Priority Mail In November of 2023 for their vacation here in SC from Minnesota. The US Postal service literally delivered the box to my front door today, 3/25/24, rang my doorbell and said there's bugs all over this. They literally tried to deliver a weeping, tattered box wrapped in plastic and covered in bugs to my house. What the heck is wrong with these people. Someone had to put this on truck, after truck and then the delivery driver brought that nastiness to my front door and delivered it.

Every time. Every. Have problem with USPS. Are somebody working in this business??? Laying everywhere. Found out dogs. ))) Have not dogs. USPS like spend government money etc. Nobody work. Shame on you USPS.

They lost 2 credit card, 1 debit card. All were sent separately, I had to re-order them again. They lost my passport. Every time I see that it’s USPS delivering, I already know they won’t deliver. Now I am expecting very important package from out of country and I know they will lose it and I will back here writing another review.

Don't use them for any form of shipping, unless you enjoy receiving your items late. My items are once again "delayed" and five more days were added to my wait. I now will not work with or purchase any goods from any company that uses USPS as their shipping provider.... Trash.

At this point I’m done. I have a package that could have been redelivered. Only attempted delivery once. Claimed that there there was no secure location. Which, I had never had this issue since my partner and I moved to Vegas. I had call them twice to request a redelivery. First request; leave package at the front door. Nothing. Second request; redeliver. Then received a call back the same day just so she can tell me they can’t make the delivery. She wasn’t trying to listen to what I had to say either and was short with me. Now I have to pick up my tiny package. Ridiculous! Please keep this in mind I don’t have a car and I had voice that this would be inconvenient for me to pick it up. Now I have to pay Uber because no one was able to follow simple instructions to leave the package at my front door! I just can’t. Here is my sequence number for the second request: **.

There were 2 things working correctly for a number of centuries - telephone service and mail service - someone in their ultimate wisdom decided to 'make things better???' - I want to know why I paid extra money for priority service when it is not guaranteed - I sent a package that landed in Boston 1/2 hour from the delivery address at 9:00 PM in the evening of Thursday with a 'priority delivery' of Saturday - here it is Monday and it's still not there - it would have gotten there before or on time if I walked it there... What seems to be your problem. When the 'government' gets involved with anything it gets screwed up... worst people in the world are in charge of this... Do your job and get rid of them!

I was given the wrong key to access a package. Left a note for my carrier in our 'outgoing mail' slot. Nothing happened. The next day, I spent almost two and a half hours making phone calls before speaking to a person. That person had to get in touch with my local post office because my local does not answer their phone. Online reviews back me up on that. The next morning I got a call that my carrier knows about the key. Nothing happened. I left another note on top of the key, in my mail slot. The note was gone. The key was still there. Nothing happened. The person I spoke with told me they had 2-5 business days to take care of things. That was Wednesday. It is Saturday. It will take 5 days minimum to solve this.

Recently ordered some packages off of Amazon, 7 of the 9 items I ordered were sent out by the seller using USPS. Of those 7 items, everyone of them has been delayed in transit and has had the delivery date moved up, not just the next day but 4 packages were moved up a week. Literally every package I've received so far has been over a week late and the rest of the packages, if they get here at all will be over 2 weeks late. I ordered these items because of the shipping and estimated date they would be here but now. Out of the 7 packages, 6 I'll need to send back since I had to go out and purchase. Not only does this hurt the seller but also the environment and is just such a waste. USPS has become just horrible and more than unreliable, but they are good at excuses and blaming others as I've been told.

I paid $35 to have the lock changed on my mailbox on October 20, 2023, it's March 6, 2024 and still hasn't been done. The work order said it would be completed within 2 weeks. I've been to the post office twice to request a refund and have been given the runaround. I went in December and again in January. I've spoken to the mailman who is aware of the request and inquired about it as well. He actually laughed and wished me luck. The second time I went into the office in January the clerk pulled out the work order from the folder of forms and acknowledged it should have been done within 2wks...still couldn't get a refund. Now it's March, still no new lock. Thank God I found my key months back!!! I was still going to have them changed so I would have 2 keys as I only have one.

It is with the utmost importance and deep concern that I share my experience regarding the order of my anniversary gift commemorating my 16+ years of dedicated service at Publix Supermarket. Publix honored my commitment by graciously allowing me to select this meaningful token of appreciation. Regrettably, despite Publix's thoughtful gesture, upon placing my order, the delivery process through USPS has been fraught with challenges. While I received a confirmation email stating the dispatch of my package on March 1, 2024, the subsequent notification on March 4, 2024, indicating delivery to a parcel locker at 5:42 pm has left me disheartened.

The most awful company and they have some lazy workers I have ever experienced. They have been doing this for years and no change. They have completely lost my business. They do not deserve it. Keep it up and see how far it will take you because you are messing your up your reputation. Do bad, bad follow you, do good, good follow you. Take your pick. (0 stars).

I would just like to start off by saying I use USPS for many years but over the years their service has fell off as far as customer service and your delivery experience. You pay money to have things shipped and their loss are either employees are simply not doing their job. I had a package sent to me from a friend. Paid over $20 to send it. It took over a month for me to get it in. The only reason why it arrived because I thought a complaint and was trying to get the insurance and it finally came said my daughter package a week before Valentine's Day and guess what is February the 27th and she still has not received it yet.

USPS lost my package and has done nothing but make it hard for me to get a refund and submit a claim. Apparently you can't go through the process of getting a refund on priority mail at a USPS, and you have to do it all online, when the USPS website is an absolute joke. The website also said that my package isn't eligible for a refund when it 100% is. I have been playing a game of phone tag with the USPS where I live, because every time I call them, after getting past the automated system (which is absolute garbage) they never pick up the phone. I am out $100 of items I ordered, with no help on their side. The only plus is that the lady who helped me at my local USPS was very kind and tried to help me the best she could.

I sent a package to Austin to the IRS on 2-10-24 as of today it still says it is in Coppell Texas. I was told 3 days to deliver. I went to the postal office 2 times and was basically told, "Oh well." It has personal information in that envelope. I’m afraid someone has stolen it and cause possibly use it to try identify theft. I had no ideal the mail was a 3rd party vendor now.

Only the important pieces get lost. It’s terrible and it’s so freakin difficult to talk to anyone. All you do is fill out a bunch of forms online only to find out. The end it won’t accept it because of some stupid reason. 2 Thumbs down for USPS.

I paid priority overnight service, USPS dropped my package in a wrong place 4 days after they promised, then they refused to send it to the correct address arguing that they don't have it in the system. Previously I received mail here, and it is in Google. Rude customer service from people at Olympia, WA office located at Jefferson Street. My packet is still lost after a week of given to USPS.

Shows delivered and was picked up at post office at 8:30 pm which is a lie. Our post offices are closed at 2:00 pm. USPS is a joke and now I have missing packages and out of money on my end. Wish I could leave 0 stars.

The post office does not allow forwarding of mail for more than 30 days so I was forced to enter a temporary change of address. The last mail I got was on Dec 20th, 2023 and today is Feb 17th, 2024. I am in desperate need of my mother's death certificate and all my tax documents and some paper checks. NO ONE at the local post office cares and they just shrug their shoulders. I stand in line and wait for a supervisor and have talked to three different ones who all tell me they will call me after talking to the carrier. Not one phone call to date. UPS, FedEx and Amazon are all able to deliver, but the post office somehow cannot even find a letter I mailed to myself locally.

I selected priority mail from Chicago to Austin TX, supposed to be delivered on 02-15-2024. Today is 02-16-2024 and the priority mail envelope is still in transit, I just can't believe it!, Is frustrating!!

I sent a package on January 29th and it was supposed to be delivered on Saturday, February 3rd, but it was not delivered, so I contacted them and asked them to deliver it, and they tried to deliver it on Saturday, February 10th, but the business was closed, and the message said it would be delivered on Monday, February 12th, so I waited, thinking it would be delivered on Monday, February 12th. Then I got a call from a representative on Tuesday (February 13th) and they said they would deliver it on Wednesday (February 14th), and today is February 15th, and it still hasn't been delivered.

I was mailed a diamond ring from St Louis Missouri in July, the last time it was scanned was Memphis, Tennessee. The postal service took the scan off after I requested a investigation. I have requested 3 investigation, still no package with my ring. What happened to my package in Memphis Tennessee the last place it was scanned Nobody Knows. I out of $658.00 for the. The person who mailed it to me didn't know to add extra insurance plus it was too late to get the $100.00 after all the useless investigation were done. For me thumbs down for the USPS.

Don't understand, I just submitted a complaint on USPS. Nothing works online and no one is every available to answer the phone. Will someone contact me about my complaint on my package that is lost in the mail.

I have a P O BOX at Norwalk. I place online orders. Most of the time my orders say it coming UPS, FED EX, OR ONTRAC. But since the post office has financial problem they have Surepost. Every time I get a package I have to stand in line to pick up package. Every time I get harassed telling me I do it all wrong. On my online it tell me it's being ship with UPS, FED EX, OR ON TRAC. Never are my intentions to have it go to the USPS. Stop harassing me. I just need my online orders. I am sure I am not the only one that this happens to. I feel nervous going to stand in line to do pick ups.

Service is really bad in my area, tried a POB & became expensive. I've gone digital because of service. I receive mail from various neighbors & surrounding streets. Mail left on trash receptacle. Poor Service!

This is the worst company not just in the US, in the whole world. Even in the 10th world countries, you would never find a worse company. We shipped a valuable package at the end of November which was supposed to be delivered in a few days. It stayed in the distribution center for 3 weeks! When we called, they instructed us to file for an interception. We paid another time. After that, the package is gone. Literally, till this time, we have no idea where the package ended up. When you call customer service, their only job is to throw the responsibility on someone else. No accountability, no respect, no system. This is the 3rd time USPS has lost our package. I advise you and everyone you know to never ever think for a second about shipping with this company....

I never received my package and have received any information about it. I ordered it Jan 8th, 2024. It said it would be here by Jan 12th, 2024. Now were are here Jan 30th, and I still have not received it and am having no response on why they haven't sent it to me.

Priority was about 2 times the cost of First Class, which I should've done. First, it said delivery on 1/25/2024. No tracking for 6 days almost. Well, it sat in Tomball Texas from 01/22/2024 to 01/28/2024 when it finally moved an ENORMOUS 40 miles to Missouri City, TX. LOL Finally, on 01/28/2024, the tracking was updated and said it was in Missouri City. It moved 40 miles in 6 days. Still have NO idea when it'll be delivered. Priority Mail is a RIPOFF! Send your stuff first class mail. Why call it "PRIORITY" if it's slower than the Pony Express? LOL Some mail I get is a month late in the last 5-6 months. From now on, I go UPS or I don't waste my time paying for 'PRIORITY" with USPS. It's a scam and a ripoff.

In the past year USPS has never delivered a package on time or even close. I used to get packages from Kentucky in 3 days but now not so good. Here's an example of the same delivery a couple of weeks ago.

Recently I paid for and sent a Certified letter with a Return Receipt. I got the Return Receipt card back, which I paid an extra $4+ for that Service, with NO signature or date delivered on it. I NEED the SIGNATURE! I called the PO and they said I'd have to come down to the PO to get a copy of it. I stated, "This is what I paid for, to have the signature on the Return Receipt card delivered back to my address!" So, I drove to the PO, 50 minutes one-way to get a copy of the signature. I requested a refund of the $4+ I paid for the Service. They said "NOPE, here's your signature."

From two months USPS deliver some mail but some mail got missing. The funny thing is they sent me pictures of the mails to email on informed delivery those supposed to be deliver. But those mail somehow disappeared. Those are priority mails. I requested inquiry to find my mails. They call me three times just to ask me if I receive the mails but not knowing where those mails are. Very unprofessional.

I mailed out 60 envelopes with thank you cards from my wedding in November 2023. Approximately three to four weeks later, my husband and I realized that not a single family member or friend had received our cards. We inquired with friends near and far, across the country, and found that NO ONE had received them. It became clear to us that something had occurred with the mailing process. I first tried to contact my local post office, who did not answer the phone 5 times. I then called the national USPS line, and spoke with someone who opened a case for me, which would force the local office to contact me. This contact ultimately ended up being an email that said they could nothing. They then did not respond to any of my three follow up emails over the course of the next month.

Each time I've mailed a flat-rate priority, it has been MUCH longer than 1-3 days as promised. The latest time (Chicago to Jackson, MS) it has been a week...and counting. Next time I'll spring for UPS or FedEx.

I paid for a package to be delivered overnight. The package contained an item that was to be served at a special dinner the following evening. 3 days later it is still lying in the distribution center...spoiling. I'm wondering what the guarantee part of this transaction could possibly be. I'll NEVER use this service again unless I absolutely do not care if an item is ever received. Pitiful indeed. I used the Arnold, Missouri post office which did their part in getting the package to the St. Louis Reginal Distribution Center in a timely manner, unfortunately, the package is still there. I wish there was some way I could let them know they should just open the package and eat what's in there. At least that way, it would not be wasted. I will NOT recommend using USPS EVER again to anyone.

Service sucks. Y'all want more money. We want you to do what you get paid for. I'm in WV a 4 season state and every winter we don't get our mail because of a storm that comes every year yet keep raising rates, service gets worse. Do what you get paid, stop acting like you're doing us a favor for something you get paid. I want my mail before midnight please

I ordered something on January 2nd, and it is now January 19th. I haven't received my item. There is zero communication. USPS tries to make it as difficult as possible to talk to an actual person. While the tracking system seems to work pretty, it does no good to have a good tracking system if customers consistently get their packages 2 weeks after they're supposed to get the actual package. Very disappointed. This is my first time using USPS and I will not be using them again.

After calling for 2 days and sending a fax (no one ever answered), I used the "contact us" feature on the website and stated that I called and faxed and that I thought it was inexcusable for a federal employee to not answer the phone. Noel or Nicole from the Elizabeth Post Office called me back and stated that she had got my complaint. Then proceeded to tell me, "to clarify, I don't work for you, we don't operate from tax dollars", she called me a jerk and stated that I was entitled because I didn't understand how busy they are the day after a holiday. I told her that every business (who wants to remain in business) should answer the phone when customers call. She hung up on me. Wow! send an email, don't buy stamps, go paperless, whatever you can do to NOT use the Post Office. This is why their reviews are so bad - people like they have at the Elizabeth Post Office. Horrible Customer Service!!

For a few years now my mail has often been delivered to my neighbors, once I got someone else's Social Security check and hand delivered it to them across town. Now Informed Delivery marked one as out for delivery, on Jan 2, and two weeks later it's yet to arrive. Called the local office and they blamed another post office and suggested we scroll down and click an option to re-deliver. That option is only available for packages that failed to deliver because nobody was there to sign etc. This was a supervisor that clearly had no idea what she was talking about and should be immediately fired from the Murchison branch. You can report fraud and such to inspector general, but they DO NOT INSPECT INCOMPETENCE. There is no option to request an audit and firing of anyone failing their duties. It is unacceptable that they are unaccountable and pass the buck when you inquire.

A mail was sent by my lawyers in Sacramento, CA, to USCIS post box in Chicago, IL. The mail was sent on 3 Jan 2024. The USPS tracking records initially showed expected delivery by 5 Jan 2024. The tracking records kept showing that the mail is in transit in Chicago. It did not get delivered till 9 January. I tried calling USPS customer service on 1-800-275-8777 and they help me to raise a service request on 10 Jan 2024 to check the status of the mail. The service request department called me on 12 January to say they are still working on the issue and the person could not tell when they will deliver the mail. After 9 days, at the time of writing this review, still no clue about expected delivery date. USPS needs to look into the matter and make the mail delivery service more efficient.

Package assigned to delivery was not anything that need to be signed for. Driver decides according to phone representative to bring to drop off location. I never got a clear answer to why package couldn’t be left at address on porch .03 lbs weight of package. This is why I figured they had to ride yellow bus. What kind of company allows drivers to make decisions if packages should be left on property or not. Company should have detailed instructions on how to handle deliveries, not line level workers making decisions based on their observation or thought process. USPS should take tips from Doordash, Amazon and other companies in modern use of technology on efficient delivery to assure your customer base is happy. Delivery is a convenience so it should be convenient to consumers not send customers on a run around based on driver’s opinion. No wonder it ranks 2 stars. Get it together…

I'm still waiting for a package to be delivered from TX to MI and it's been over 2 weeks. It sat in a Houston facility for 9 days and then Dallas for 3 days. It's now "in transit" again for who knows how long or to where. It's been pathetic since DeJoy took over. I'm not sure if I'll ever receive my package.

Terrible. I sent a package through. Used the priority mail service and it was never delivered. It took more than 1 week to receive the news that it will be returned to me again! The telephone customer service is malicious! The staff that works at the Jose Marti post office on 26th Ave NW Miami Florida is terrible, they are liars and they don't do their jobs well. Don’t recommend USPS.

Shared with Public. When in God's name is somebody going tos tart investigating the clown show known as the "U.S. Postal Service"? these bozos lose and mis-route packages constantly.... and never answer for any of it. What other company is so inept that it could lose $7 billion dollars -- yet continue to be supported with taxpaery dollars and never be questioned about their operation? They're a big joke across the country with anyone who deals with them frequently. I currently have another package they lost after only having it for 12 hours once U.P.S. handed it off to them! Nobody knows where the hell it is! Here's a though -- investigate this clown show.... Remove the postmaster general ASAP.... and make them accountable to the American public.

After several complaints including submitting video evidence it's getting worse and seems like retaliation. The delivery driver refuses to get out of their vehicle when the weather is not sun shiny and or when the delivery of multiple items are involved. They pull in and pull right back out so fast that we can't even get outside fast enough to catch them. They then lie and report that we were closed and they could not make the delivery. At times our items consist of medical supplies that are needed asap and these deadbeats cause us to wait even longer for them. Sadly it seems the higher ups could care less.

I have no idea why it is so hard to deliver mail to an address. For some odd reason as of March the USPS has been sending my mail back as undeliverable for wrong address. I've open up a mail tracking account, file two Missing mail complaints, been down to the local post office and talked to the mail carrier. I've confirmed my address with the company multiple times. Which is a check I was supposed to receive from the State of Mich. That they've rejected 4 times. I'm glad I didn't need it for rent. I would be homeless and I'm sure the USPS wouldn't help to rectify the situation. I'm also glad I'm not on probation or Parole. I have to have my mail sent to my job in order to get it mail. If I was I would be a goner thanks to USPS.

My package was supposed to arrive by 6 PM the following day which was Friday. It is Saturday 1 PM and the tracking shows me that it is still at the processing facility. Doesn’t look like it’s gonna arrive till Monday, which is four days instead of next day.

I attempted to change my address in person at my local post office. After 18 days, I finally received a letter at my new address that it could not be completed due to the request being “more than 45 days in the past” which is impossible since I chose the date a few days in the future. The clerk even reviewed the paperwork I gave her. I did all of this very much in advance to ensure I would get mail that I need.

When you go to change your address online they charge you a $1.10 Fee but Always say that the transaction can't be completed at this time. Then proceeds to put a hold the money, but never allowing you to change your address. It says the same thing over and over and you know all of your information is correct. Please fix the online Service.

I renewed my license in NJ in November and when I didn’t get my license in the mail, I called DMV, I was told it was mailed on Dec 2 so another one was mailed on Dec 23 and I still haven’t received my license as of to date. I also ordered from Newark, NJ FOP in December, a week before Christmas and have not received my envelope. This is ridiculous. USPS needs to get on the ball and start delivering the things that needs to be delivered. I am frustrated and livid with their services.

For some reason my mailman didn't follow the rules he must do fist before making my mailbox vacant. My mail was never held and no one contacted me to find out if I still lived here. Also there is another tenant who lives downstairs and her mailbox is right next to mine on her front porch. She even told the mailman I was still living upstairs. That I had broken my back in three places making it hard for me to get up and down the stairs. Then I got covid. My friend was bring my mail up to me twice a week, but for some reason my mailman decided not to check my apartment or leave me a message asking if I still lived here. He also didn't leave me a message informing me that my mail wasn't being picked up enough. I noticed one day that that the only mail I was receiving was junk mail.

Terri, the clerk looked for my package and claimed it was not there, so then she sent me to another USPS location indicating that the package was there. I arrived at the location only to be told it was at the 401 NE 136th Ave Vancouver 98684 location, which was where I was previously. So, basically I've been playing "hide and go seek" with these imbeciles in attempt to pick up my package! Then, returned back to the 401 location with the printed sheet of all the package scans that the other location printed out for me as proof of tracking activities. Even the employee at: 2700 Caples Ave Vancouver Wa 98661 told me to ask for someone other than Terri to assist upon my return, which said a lot about her competence level regarding her job. At first, I wasn't sure why he said that, until she proved him right after my second visit.

Ordered and tracking my envelope delivery which is 7 hrs away. Today is day 5 and still no envelope. USPS is just getting worse, increases with declining performance. Go with other delivery solutions if you want something on time; UPS, FedEx, etc...

There is a reason the USPS has not shown a profit in over 15 years! They are out of touch with how the modern world uses their service and couldn't care less. In our area were have frequently seen the following problems... Carriers marking mail as delivered and waiting until the next day to actually do it, not delivering or picking up mail for days at a time, marking mail as undeliverable just so they can deliver it the next day instead, frequent (and I mean FREQUENT) packages and mail being delivered to the wrong addresses, lost and late packages, toxic and rude staff, uneducated and untrained personnel.... and the list goes on.

My packages seem to take the scenic route being delivered to me. My main post office is in Pompano Beach, FL. My most recent package spent 6 days in Colorado traveling a total of 80 miles (Fort Collins to Denver to Aurora), then made its way to Miami two days later, on to Opa Locka, FL, back to Miami again, then to Pompano Beach. You think its journey would be done, but no, now it is in Homestead, FL. It is ridiculous how many people have handled this one package and the amount of resources that have been wasted driving this package around. P.S. I still have not received my package. 11 days in transit.

Well USPS, you continue to be a part of our failing nation. Thank you for consistently losing my mailings, tracking is outstanding! I love tracking your package listing online as I await for my package to be delivered, when your online service says you delivered it, the recipient excitedly runs to their locked mailbox to find their mailing, only to unlock it and find an empty box. Then of course, only online to put in for missing mail with no reply I find you all a complete disgrace, from the unkept, rude thing at the counter when I go to mail a package, right down to the people out there delivering that are completely illiterate and cannot read a 3 digit number on a mailbox!!! Thank you for losing loved ones Christmas packages helping make America merry and bright! I AM DISGUSTED!!!!

I have friends and family that work for USPS, and for the majority of workers, they're just doing their job, and trying to deliver the best results possible. However, the USPS is a big machine that envelops both its workers and customers into a bureaucracy with no accountability. With that said, as consumers we have to realize that things don't always go perfectly, accidents happen, and the best way to a happy ending is through a team approach to finding a solution.