USPS

I don't have time to write of the pluses for UPS. They go beyond the call of duty. From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. No, I do not work for United Parcel Service. They always make it right if a mistake is made. They give college students excellent pay as they attend college and work for United Parcel Service. I could go on and on and on and on and on about their excellence. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. My saying is GO BIG BROWN and continue to make your customers happy. The jobs are not the easiest job to work with. All the hours and different shifts that go along with the jobs. The one word I would describe United Parcel Service is INTEGRITY. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~

I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. Other offices are loaded with customers and there is a waiting line. I have moved into a new apt. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. Crazy! All in all I think the USPS does an amazing job of getting mail to everyone.

Recently, I was waiting for a package that was brought to my house. The package wasn’t left. But, a note was left regarding the attempt to deliver. The note apparently blew away before I got home. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. We were unsuccessful at that point. But, she made sure I knew who to contact the next morning. It turns out that I didn’t need to contact anyone. The package was brought to my house that night.

Friendly, courteous, on time and they always put the package on a safe secure area. Never open to the elements. I truly like the onetime concerns. You can tell they are well trained. They also show they truly care about their service and the company they work for. Let me add that their vehicles are always neat and clean. Never dirty. Why does this make a difference? It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. It gives us— the customers— a vision of quality and commitment in a service area that we all expect from Amazon. You definitely are the best in all areas. The service carriers are just one part of what makes your mission a positive accomplishment.

I don't ship often but when I do I'll ship via USPS. The post office nearest me is run better than most. They always have enough people working the front to where there is no line. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. I have several letter carriers and they are all very polite and helpful.

I have tried to get someone to call me back with no luck. It is not right these drivers can drive through all the way across my yard when I have a driveway, just so they don’t have to get out to deliver a package. I have 10 pictures to prove. Any help would be great.

USPS does not deliver on time as UPS or FedEx do. And the USPS doesn't really care because they think it's normal. Please don't lie to customers, just tell them the estimated delivery time within US is at least 5-10 days and it will be honest.

Been waiting for Pkg from China. They kept me well informed of all the stops and check points very prideful. Pkg finally got here in America. So one final Avenue of delivery via the carrier and he screwed up delivering to the wrong address. I did all my complaining to the main USPS. They knew where my pkg went. Then told me to file a loss as their answer. I went to the Annex where I was told to go for more help. Appears my zip is not in the Annex jurisdiction but I told them to curtail the runaround I'm getting. So a thoughtful supervisor is going out of his way to investigate but nothing promising yet. My experiences in detail along the way with various employees leave much to be desired in the runaround.

USPS drivers are not allowed to back up their vehicles and could be disciplined for doing so. I know that sounds ridiculous but it is true. USPS is a mail delivery service NOT A PACKAGE delivery service and they are not set up to do so. I avoid companies that ship via USPS as much as possible. Customer service reps have an archaic mindset and are in no way capable to handle customer issues.

Mailed a certified letter with return receipt requested on 9/4. Last scanned on 9/5. They refuse to answer the phone so you have to stand in a ridiculous line. Manager at Lakedale office is the worst...does not know the meaning of customer service.