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Thanks US Postal Service and Staff. Continues to be reliable, accountable, affordable(!), and FAR surpassing current FedX service. USPS has great, frequent updates on packages that have tracking #’s, plus the live customer service reps are knowledgeable, competent & continue researching any issues till answer is obtained. Keep up the good work…one of our very best U.S. institutions.
I ordered my books for my law classes through amazon. A contractor lost the shipment, and AMAZON said, "Sorry!" My local carrier found my books by retracing the contractor steps. I want the management to know that I appreciate his efforts and commitment to customer service.
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I am thankful for Kelley ** at USPS. She has went above and beyond so I can receive my package. I ordered a gym set that’s obviously too heavy for me to lift at the moment because I’m pregnant. I’m just making sure I’m ready to bounce back mentally after baby. Thank you so much Kelley!
USPS 20283 Santa Maria Ave, Castro Valley 94546. We had the best experience ever at a post office. We were helped by **, who went out of his way to help us, he is very knowledgeable, and a very nice person who would try his best to help the customer and make him/her feel at ease and important when being helped. I would say this person is one of a kind. 9/24/2022.
I am writing this review simply because I was having a bad day and while driving back home, one of the drivers smiled and waved at me as we passed. He then repeated the process when we went our separate ways on the road. It was a sweet friendly interaction but it made my day brighter if even for a moment. Thank you driver in Kansas city (Friday, June 10th 2022 11:30 am). Again, although I am not writing to talk about their shipping methods (because I didn't order anything), but I am writing about a driver who made my day better with a smile and a wave.
IT WAS HORRIBLE! This postal service is lousy. I keep trying to get my hands on my package, but they keep turning me down. I went in for pickup, they had it but when I tried to get it they did not give it to me. It's a ** box from my grandparents for Pete's sake! This sucks. I am not letting people who send me packages ever using USPS again! No wonder that they are losing business!
They changed my arrival date right before 8pm today (which was my original date of delivery). Very much inconvenienced me. They also never contacted me before doing so found out through "track my package". Very unhappy customer.
It's so sad to see how far the USPS has fallen. I ordered a product from Amazon and I didn't realize it was going to be delivered by USPS. It was suppose to be delivered yesterday and all day. On Informed Delivery it said my package was out for delivery and would arrive by 8pm. Well 8 pm came and went no delivery. When I checked again after midnight there was a message in big red letters saying Alert Awaiting Delivery Scan. So now it's scheduled to be delivered tomorrow. My question is how does the status of from out for delivery to Waiting for Delivery Scan? It's so sad I don't get my mail sometimes until 6-7 o'clock PM and every Package that has been shipped to me from USPS is never delivered on the day it's suppose to be delivered.
I didn't get my delivery upon the initial delivery or second attempt. It's difficult to contact customer service. Through phone OR E-MAIL. It's difficult to get a real person on the phone and even sending an E-mail has so many hoops that I just gave up on the waste of time that is even sending an E-mail to a real person. I was contacted by USPS and given instructions to get a refund for my package, and then I followed the instructions and the website told me I couldn't file a claim because my purchase wasn't insured. This is when I tried to E-mail USPS rather than get back on the phone and even that is wasting so much of my god damn time. I will never get what I ordered, nor will I get a refund.
I only made an order through Amazon, which used USPS as my carrier. I'm going to go out of my way to make sure that USPS is not my carrier from now on. I at least know that when your package is scanned by UPS your phone receives a text. All I needed was a god damned text and I would answer my door. I am on the 5th floor of an apartment building, but a bell is only rung for the 1st floor. And someone is usually home down there, if they actually rung that bell, my package would've been received. I was going to have something delivered monthly. What the hell is the point if I can't receive my **?
USPS are responsible for stealing valuable jewelry and refusing to reimburse the insured purchase. It has been 8 months dealing with this . They even stated they lost the certified letter with the appraisal of the jewelry. It has been the most unpleasant experience because not only I have been robbed, the our US post service is refusing to compensate the insurance that the package had.
USPS author review by ConsumerAffairs Research Team
The United States Postal Service (USPS) is the official and original postal service for the United States. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. Today, USPS has expanded its services to also include international shipping, package shipping and priority mail.
Easy to use: Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. Consumers and businesses can also arrange for package pickup online, making it easy to mail packages without leaving home.
Mail options: USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. First class mail is available to send items weighing up to 13 ounces. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days.
Precious Cargo Box: Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. These boxes ship for a flat rate and include $50 worth of insurance. They include polyethylene foam dots or inserts that prevent items from moving during transport. Precious Cargo Boxes are available in three sizes.
Shipping insurance: Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge.
Military and diplomatic mail: Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. Save an additional two dollars when you use a large flat rate box. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas.
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