USPS Reviews

Terrible. I sent a package to someone in Wilmington, VT and the carrier is clearly blind or incompetent. I sent a package with a label printed out on my computer in 24 font. I covered the whole label with mailing tape. I found out it was returned to sender. I called the customer service center who tried to extort more money out of me to send the package back to VT so the carrier could refuse to deliver it and send it back again. The address was verified as complete by several USPS employees. The problem with it being returned lies solely on the incompetence of the USPS. I have several more packages ready to go to the same recipient and now have to repackage to use another carrier.

I’m extremely disappointed with USPS service. My recent package was marked as delivered, but I never received it. Upon checking the tracking information, I learned that the package was handed to a stranger at an unknown address, and now I have no idea where it went. This is completely unacceptable. It’s alarming that USPS would deliver a package to someone with no connection to my address. I’ve tried reaching out for assistance, but the process has been slow and unhelpful. If USPS can’t ensure safe and accurate deliveries, I’ll have to reconsider using their services in the future. I hope this issue is resolved quickly, but based on my experience, I cannot recommend USPS for reliable package delivery.

They are literally the worst...Wet mail for my monthly mortgage.... We pay good money to have our things late and ruined. Mail is faded to the point in calling to find out what was mailed to me. 🙁 Why does our system work this way.

I am presently awaiting the delivery of a tax payment check from Toledo, Ohio to Columbus, Ohio (a distance of 140 miles). Last June, I sent the payment via USPS Certified Mail. It took 23 days!! I started using Direct Pay electronic transfer for the next payments. However, the Direct Pay site contains a glitch with which Ohio is grappling to fix. So now here I am …. stuck with the incompetent postal service. I mailed it 7 days ago and it has still not arrived. History repeats itself with this sub-par service.

Typical dei government run garbage agency. I ordered a package for my granddaughter for Christmas on December 16. It sat in Kansas for almost 10 days. Went thru the excruciating process of filing a complaint. It has been bouncing on a US tour for last 10 days. Can't talk to anyone that speaks English to find out what is going on. Don't expect them to do any extra work to assist you. Just tell you what you can already see from tracking information. Another government agency that needs to be cut for waste.

Packages arrive late very frequently. I have informed delivery and it’s almost always wrong. It will say a package is supposed arrive in a certain date then won’t and it will update to delivery date unknown. Most ridiculous in the shipping business. If I had a choice I would never use USPS. Not dependable at all. Extremely frustrating, especially knowing you pay for their incompetence.

Does not deserve 1*. Worst delivery service ever. Sent letter overnight, took 5+ days with no answer why!!! NEVER Again! Must be pony express!!! The tracking number is useless, gives you nothing. Once again don't use the post office

I wish I could give them a negative two. I think it's time that we let compassion into the mail business. For some reason a package that reached my local hub. Was shipped six hours away to come back to said hub.

The absolute worst, and most unprofessional, postmaster and mail carrier we have ever encountered. The carrier that services our road claims to be afraid of our dog, even though she is the same size and breed (Australian Shepherd) as the previous occupants’ dog and they had no problems with this carrier (we are friends and have talked with them about it). Not only is their dog quite animated, barks a lot, and can be unruly, our dog is in training to be a service dog for hospital and nursing home patients.

The worst possible service you will EVER use, their overnight shipping, it has literally cost my company a 20,000 dollar production bonus. The checks were sent out from their Akron distribution center on December 30 at 2:49 pm, with a December 31st delivery date and as of today January 3, they don't even have any idea where they are at. The checks in the package needed posted before the new year to qualify for a production bonus we worked on the whole year. This story is 100 percent true. I need an attorney to at least look at this, please contact. NEVER USE THIS SERVICE, they are simply can't do this service. Go with a reputable service like FedEx or UPS. Do not use The USPS, they are simply horrible on every level!

USPS has lost more packages this year then years prior. The most unreliable service I have ever encountered with FedEx being a close second. I see no reason keeping a faltering company afloat when the performance is near 0. Hopefully they will close down and save the tax payers' money vs funding a dying dwarf.

USPS has rarely ever delivered a Priority package to me on time and here is why. Look at how the package was sent from the proper distribution center in Gaithersburg MD back out to four other distribution centers just to end up back where it started in Gaithersburg. This added two extra days to the shipping time. This kind of internal nonsense happens with USPS all the time.

I am super impressed and grateful for USPS. This year I sent three Christmas packages, one across the country, but I sent them too late and none of them were supposed to arrive by Christmas. I tracked the packages and realized many times they were getting to the distribution center in the middle of the night, and that USPS was working through the night to get my wonderful friends their gifts. They ended up receiving them two days before Christmas. I was so impressed and happy, and so grateful for all the hard work that you guys put in. Thank you so very much!

My package has sat at the St. Louis distribution center for 5 days with no known delivery date. This is not the first time this has happened. I could drive to St. Louis and back multiple times over in the amount of time it’s sat there. It took two days to get from the origin of the package, NJ, to St. Louis. Yet the dysfunctional distribution center in St. Louis can’t seem to figure out how to get it transferred 50 miles north. Pathetic, USPS is a JOKE.

I will no longer ship with USPS. December 9 we sent two packages 3 day Priority Shipping from Tennessee, one to Oregon and the other to Virginia. Estimated delivery date was December 11. Shipping together cost almost $40. The package to Oregon arrived 10 days later, the package to the east coast - 16 days after being sent. Totally unacceptable for the service purchased. And unless you also buy "extra services." 3 day Priority Shipping is a lie, it does not exist - it is a marketing tool to charge you more money for a perceived shipping time that they don't have to honor. Just like the drug companies, immunity from repercussions of poor service. FEDEX and UPS are now our shipping company of choice.

Updated on 03/16/2025: THIS BUSINESS NEEDS TO BE PERMANENTLY CLOSED! I mailed a Christmas present from Texas to Kansas and it was lost and arrived 26 days later! I made the HUGE mistake of using this service again in March! I mailed a box from Kansas to Texas on 3 March. It is now 16 March and they have NO IDEA where my package is! I will never ever again use the post office! Ever!

I have mail missing since 12/13/2024 and filing a claim is not helpful. I have checks that are missing from the same address with different family members. The post office must be stealing checks. What do we need them for if we can't receive our mail and all of a sudden checks are missing. I get my bills on time no problem there. Post has lost all integrity. Start preparing to use your own transportation to receive your mail.

I mailed 2 packages from OH to WA on 12/14 with an estimated delivery date of 12/19. The packages were being sent to kids for Christmas, one package to Lacey and one to Olympia. The packages were insured. I called the post office a few days after the packages were not delivered and before Christmas. I was given a ticket number so the matter could be looked into. The tracking shows one of the packages in Aurora, Colorado and I believe they are both there. There has been no updates to the tracking since 12/21. I called today to check with the post office for an update and was informed that my tickets were closed without my notification. I was provided new ticket numbers and the person on the phone told me since the packages were insured, I could file a claim. I spent countless hours putting together the gifts. We have kids that did not receive their presents that were customized for them for Christmas! This is heartbreaking!

We put in a change of address December 3 and I’ve gotten the runaround. No one can tell me where my Mail is and they say call here and no one answers the phone! So today I got a live person and they told me my change of address has been deleted after a month. Now they say it will take another month for it to go through? This must be snail Mail for sure!! Who is running this postal service anyway.

Someone at USPS is throwing out our mail and this is a criminal offense. We have complained multiple times about not getting mail for four or more days over the past year which in the past forty years we have never gone more than one day without getting mail in other USPS locations. When we go into the local Forest Acres USPS office they said they are having resource issues and are having issues getting the mail to their location. They said a new carrier was starting in our location and would be better.

USPS is terrible. They said my package would arrive the day before Christmas and all they did was bounce it all around Florida. Now it's not going to be delivered till after Christmas. It was a Christmas present and I told them that and they seem not to care. I hope Trump does something about this. They suck...

The last few years since the pandemic have been the worst. The clerks behind our local counter are phenomenal. They work hard. My issue is with the postal service in general. Costs have increased exponentially, and certain services have been deleted, such as overnight mail or 2 day priority service. Everything is ground service now. Also, if you do send something "express," it's costly, but it DOES NOT GO EXPRESS. Useless, waste of money.

I was waiting for 7 items to be delivered. When I didn’t received my packages, I check the tracking and it said it was ”delivered, handed to a resident”. What kind of courier hand packages to random resident without any confirmation and who did they hand it to. I filled an online report with them and when they called me back, all they said was they were going to follow up with the courier that day. I never heard back from them.

I don't know what has happened the few years but the Postal Service service is terrible - their rates are increasing but service times are longer. Though I mailed 4 separate packages in time according to their published guild lines none of the packages have made it to their destination.

I have been waiting on a package since it was shipped out at the end of November. I have been given a runaround, with blame games. I’ve been told it will arrive, it will just show up one day, maybe it’s on a semi in Kansas, ma’am it’s the holiday season, etc. I have kept checking the websites and using the tracking number provided, with no avail. It shows that it’s waiting acceptance in Champaign IL.

I order from Amazon and whenever Amazon ships via USPS my package always inconveniently arrives a day early or a day or more late. I find UPS to be a better courier service as when my package comes via UPS. It's NEVER late.

I’m very impressed with the postal service in Clarksville TN. I sent off Christmas gifts and was so sure they wouldn’t get there in time, boy was I wrong. They went above and beyond making sure I knew where these packages were and kept me well informed so I would worry. Ty for saving this Christmas for my family. I hope you all have a wonderful Christmas and Happy New Year. JM

Third-world service. This company runs on turtle fuel. It's almost a sure guarantee your package will arrive late regardless of what you pay. Am sure even in third world countries this kind of service would be frowned upon.

The United States Postal Service has to be the worst government agency on earth!! From misplacing mail, to delivering wrong mail, not picking mail up and being dishonest! This is sad!! The problem is all over the US!

I’ve ordered 4 packages and I’ve only gotten 2 of them I looked at the reviews for the facility my packages are being held at and they both have reviews about them losing the package. How do you lose a package when it’s your entire job to not do that. The people at the church hill Tennessee USPS facility and the Smyrna Tennessee usps facility should be fired. If the people they hired after them did the job half way would still be doing more to get your package to you than the people who actually work there. It’s sad people get paid to do a job that they still don’t do.

I mailed a package from Bluffton Indiana on 12/14/24 and paid extra for priority mail to send 24 miles to Roll Indiana. I was told it would arrive on 12/16/24. The package travelled from Bluffton, to Fort Wayne, to Indianapolis and has been in the Indianapolis distribution for 2 days. There is no expected delivery date when I look up the tracking number. The only statement is "arriving late"....Ridiculous! The box states perishable. I assume the cookies I baked for my granddaughter will be stale by the time they arrive. This is not the first time a package of mine has been stalled. I believe I will have to stop using USPS and try Fed Ex instead.

My box is stuck in Fayetteville NC for 3 days. They keep scanning and moving through the network and still ended up in Fayetteville. If you do your job correctly it will be out of Fayetteville by now.

Just when I think USPS couldn't screw things up any worse, they top themselves like the photo. My package floated from one USPS facility for 6 days, 5 days past the posted delivery date. Oh yeah, I live 30 min. from Indianapolis, get the picture? I had a package delivered from China for goodness sake, ordered AFTER this 6 day package. SMH.

Pay for priority mail 2 to 3 day delivery and after a week package has not moved in 3 days. 45 Minutes on the phone with customer service and still package is sitting for 2 more days. I haven’t shipped a package in 8 years because of this problem it appears USPS has not changed. No more sending packages through UPS for me! DONE.

This phone system is beyond infuriating. I would say yes and hear sOrRy I dIDnT CatCh ThAT over and over. Then I was told to hold for the next agent and it hung up after fighting with it for nearly 10 minutes. The one time I got through to an actual person they lied over and over and continuously told me one thing and immediately contradicted the information in the next sentence.

I have mailed several packages over the years and it seems like the post office is getting worse and worse! Instead of getting better. They have lost my packages more than I care to count and the 75.00 insurance they offer is only there to sucker you in....try to collect it. I always mail my stuff 3 day priority and the post office cannot understand what that means, and frankly they will tell you your package will get there when it gets there!... Very rude and hateful people.

If you want your packages to arrive on time and to the correct address DO NOT USE THE USPS. They will deliver your packages to the incorrect address and then give you the runaround about being reimbursed. They also inform you that a delivery will be on a certain day. Saturday and you wait all day and they do not deliver the package and when you check the site that night after 9:00 pm it says the package will be delivered on Monday meanwhile the package gets delivered on Sunday and left downstairs in the mail room, not in your mail box. I am getting ready to ship some Christmas gifts to Maryland and I am using UPS. I rather pay a little extra and make sure my packages arrive on time and at the correct location.

They lose/steal packages and then mark them as delivered to keep their numbers up. This happened to me twice. Spoke to seller and they said this is common with USPS. Trump will privatize USPS. Sick of it.

I have used USPS for 50 years without an issue, but the complacency on this issue is upsetting. I have tried to file a complaint through their website, but that is a maze with no end. Thank you. TOM

I am writing to express my concern regarding the apparent inefficiency of the Downtown Lake Worth postal service. My recent experience has been marked by significant delays and the loss of several packages, including one that has been stalled at the USPS Regional Facility since November 20th. While I understand that high volumes can create challenges, the current situation seems to be causing considerable frustration for many customers, as evidenced by the long lines and the general atmosphere of dissatisfaction.

As a United States veteran who uses the VA for my medical needs, USPS is responsible for delivering my necessary medications. This is not the first time I have had delivery issues with USPS but this is the most concerning delivery miss I have had with them and hopefully this review prompts them to look at their process and improve as there are thousands of vets around the US that use their services for life saving medication delivery. USPS lost my medication and failed to deliver it and put my life in danger, grossly failed to provide sufficient support, resulting in inconvenience to me and putting my life at risk because I had to go without my medication until I was able to make the drive to get more from the VA.

Are tracking numbers any good? I've been tracking my packages and the last 4 have said "Out for delivery" and it says it's in Augusta but then I check my mail and nothing. How can that be? If the tracking on USPS says it's out for delivery and it's not then what good is a tracking number? The USPS has really gone so far down hill. It's just terrible. What's the point in tracking numbers USPS? Get it together.

I had a part for my tractor rebuilt in NC, I sent it from Fl. It took 1.5 weeks to get the package. Now I'm waiting on another part for my tractor I sent to NC for repair and it was supposed to arrive on 11/11/24. I just seen tracking and it just left NC post office at 7am this morning and today is 11/11/24. Now it looks like I won't have my part for 4-5 more days. I also purchase a tractor part on Ebay, it was supposed to be here on 11/1/24, coming from Illinois. It just got here today on 11/11/24. It was stuck in Illinois since the 4th. Unbelievable. This is one sorry mail service.

This is the worst experience I ever had with a package delivery. The package was sent out on the 30th, two days delivery. The package got to the last location and been in transit for over a week. One place said it's at one post office, the other at a different Post office. The package still yet to be delivered. They keep prolonging it instead of just saying it was Lost.

On the 9th I was to receive a package. The postal carrier tried to deliver the package within 3 minutes within each other. If I didn't answer the first time, what made the postal worker think I would answer the second time. I wasn't at home. My redeliver notice was on the ground in the corner of my porch. When I came home. I saw the postal worker driving out the parking lot. I followed the the instructions of the form for a redelivery on the 10th. Never received my package yesterday. Called customer service and it say that my package was to be delivered by 8 o'clock. I waited all day for the redelivery. I feel like the postal worker didn't want to redeliver my package. That's why the person tried to redeliver it within minutes.

Never had an issue with USPS delivery but they’ve been unresponsive and misdelivered my package to another address. Customer service is the worst and they with all honesty do not care at all. I’ve been waiting on this order for over a two week period and kept track of it every single day and I’ve continuously noticed its odd shipping logistics before arrival and they get worse and worse every time an order is being delivered by usps

Ever since I moved to this area in Ocala (34472), I have never received the poorest, most inaccurate, and incompetent service in my lifetime. They must hire anyone off the street. Apparently, the have a tremendous issue sorting mail and the delivery person must not even look at the address when placing the mail into the mailbox. Their process should ensure at a minimum, double checking the address for the correct place of delivery but I don't think they care at all. I continually receive the wrong mail so I'm sure my mail is going somewhere else as well.

All my packages keep going to USPS Facility of Indianapolis, Indiana sorting facility! I’m in Pennsylvania and my main USPS facility is Warrendale. The Indiana main facility is awful and super slow. I’m waiting more days to get my package because of this. It’s ridiculous the high cost fees and slow service. I thought packages was suppose to come 2-3 days! It’s more like 7-10 days! I wish they will stop sending it to another state main facilities. USPS is very incompetent.

Twice I have sent mail and had it insured with priority mail going to California. I have tracking on my mails but recently it's been taking over eight days for important documents to reach the West Coast by USPS priority mail the second incident which I am experiencing now I had paid for priority, mail, and tracking has deadlocked. There is no updates since November 27.. It is now December 8. I have no more faith in the USPS Postal Service going to the West Coast I now since I am relying on FedEx to deliver my mail, my important documents to the West Coast in a timely fashion.

I have worked with dozens of USPS, FedEx and UPS pickup drivers over the years. USPS was the only one that consistently told me their organization was behind the times and a mess. Basically it's a miracle anything actually gets delivered. And there's no accountability within the organization and the customer has not recourse at all. USPS loses more packages than any of of the other carriers combined due to it being a government subsidized entity and not private. Private entities would go out of business with such poor management.

I requested my checks via my online informed delivery account and submitted. I never received all three checks and on the 16th of October I received an email explaining I would receive that day and still nothing till this day. I even emailed them and still nothing in my mailbox and they're practicing black magic spell work over my life since I exposed them as a whistleblower for fraudulently using my birth charters Securities in the private, without my consent! Now I'm being ganged stalked by their Accomplices! CEASE and Desist Order from RICO! With prejudice! For: SHAWANA ** ESTATE © 2022 By: Aamirah **: Heir Beneficial Owner © 2024. They're trying to silence me as an innocent woman! #National [$cholar]!

9 out of 10 times they let me down either my package is destroyed and looks like it got used as a football in a mud storm, or it doesn't show up or sometimes it shows up weeks late. When you try to inquire about it, you get condescending tones from the employees. Nobody can answer any questions. All they do is try to shut you up and make you go away. Don't bother buying insurance because they don't honor it. It's just another way for them to take your money and fail you.

Package mailed priority, from NC to MO, so I assume 3-4 days. Snow came, so I added 2 day grace period. I'm checking tracking on the package and it is St. Lu, MO at the P.O. I check the tracking next day, package is back in NC. I don’t claim to be the brightest light, but how can a package be shipped across multiple states priority only to be shipped back to the original shipping PO. Fedex from now on. Learned the hard way. Just don't do it, you'll pay.

Unprofessional. Unprofessional. Unprofessional. Florissant Post Office @ 220 N Highway 67, Florissant, Mo., 63032 is nothing less than skid row. I have greater concerns of being blooped across the back of the head by the security guard at this location. And no one answers the phone. WHY???? How can you offer customer service but never answer the phone???? Unprofessional and flat out lazy. All of those people showed up for work for absolutely nothing except to get a free check.

My package was shipped from Fort Lauderdale to clearwater (4 hour drive). 3 days later, it's sitting in tampa (30 minutes from my house) and has been there for over 24 hours. Package moved all that way in just a few hours and then stops in Tampa at 11:34am on a Wednesday and has just sat there. The postal service has become a joke. You pay big money for overnight or next day or whatever and they are usually late. The people in my post office are rude and lazy. The office has only one good review in 5 years. They don't start delivering until 9am and we don't get our mail till 7pm. And the Managers are just as rude as the counter help.

United States Postal Service, is one of the worse government institution. They don't provide any service to the customer. I mailed my renewal passport application and I paid extra money priority delivery is more then 2 days since it was supposed to be delivered and no information about it. It got lost somewhere. I called customer service. They don't have any information. I spoke a supervisor. Her name is Debbie. She's nasty unprofessional and she doesn't how to find out where is my envelope. Is very frustrating

I paid extra for priority shipping of a book! Nothing fancy, just a book as Christmas present. I was told it would get sent out and be at my partner's in around 3 days time, but now every time I check the tracking it tells me a day later. I'm now 2 days past when it was supposed to arrive.. I just don't understand why you'd offer a service but not follow through on it. Especially if you're charging people..

Poor customer service. On the phone for over 40 mins. My package was supposed to arrive last Friday, then sat, and Monday, now the package has still not arrived. Very disappointing that it’s hard to even talk to someone then to be put on hold for so long.

I’ve lived in my home for 20 years. I’ve owned a Nissan versa note which is very low to the ground for the last two years with Saylorsburg Post Office. They will not deliver to McCabe Lane or other outlining three roads that all lead to McKay Lane due to the driver's inability or it’s dangerous the roads are not paved, but I’ve been walking jogging and living on these roads for 20 years. I’m 65. I’ve never had an issue or a new front end or anything. It’s because of the lack of caring for our senior citizens that outrages me when they simply have to drive slower. I’m outraged.

If you want to count on your package being late, most, or delayed. Then you can count on USPS. Hoping to get something in the mail for a hunting trip, holiday or birthday? Well guess what, you are an idiot for thinking it’ll arrive on time according to their estimated delivery date. 9/10 of the last packages I’ve had shipped has been at least a day late. Hope they fire everyone of them in this department and start over. Just insane the problems you have with them.

Very very unfortunate that basically all online shops use this service. I have never ONCE received a product on time. Last time it was delayed last minute by over 5 hours meaning I did not receive it before I had to leave. And today my package was delayed by an ENTIRE DAY. Genuinely one of the most disappointing services.

USPS sucks!! I cooked my mom and a Thanksgiving dinner for them and it took me 4 days to prepare, get the packaging material, ice etc. Well I finally got it all done on Monday before Thanksgiving. I needed a guarantee that my 2 thermal, perishable packages would get there by Wednesday. They told me to do priority 2 day mail. I did and it cost me 80.40 to do this. I also registered it as perishables and to rush. Well today is Friday and it is 3:30 pm and still my parents have not received the packages. When I called about this and a refund, they said they could not help me because 2 day priority mail is not granted. Nobody told me this at the post office!! So now I'm stuck with the postage and all the time and money I put into this package. They suck!! Don't trust your package being there when they say. To me it's false advertisement.

Never a good experience when dealing with packages and USPS. They honestly shouldn’t be allowed to handle anything other than small letters and daily mail. Just this year alone I’ve had 3 issues with packages. I’m pretty sure by now our packages just get pushed back into a semi trailer for weeks possibly months for some. All three times I’ve had to file for a lost package claim because tracking just stops. One time they literally sent one package across the US and back for no reason. It finally came but the extra mileage took its toll on the contents inside and even being well wrapped it didn’t survive the “Ooopps” from USPS.

I wish I could choose 0 as a star review. They need to revamp their handling and sending to next position of travel better. I live just north of Indy. This is no joke, every shipment I get, goes from whatever state, to Indy, because it must be a central hub. And instead of going to Pendleton where I live, it then goes somewhere in Ohio. Then a few days later, it comes back to Indy and then Pendleton. If I ship UPS or FedEx 2 to 3 days. If I ship USPS no joke it's always 6 to 10 days shipping in the US. I will not be using USPS ever again.

Sent international package, was guaranteed the item would be delivered on time. The item was not delivered on time and the item. Due to this, it resulted in my family member being denied their visa! Thanks, horrible USPS and will I be given a refund, of course not. Will NEVER USE THIS SERVICE AGAIN.

On September 17 I filled out an application, paid the fee, gave a money order for $150 along with my original citizenship documents and gave it to the post office in order to get a US passport. October 29 apparently it was sent to Philadelphia Post office and from Philadelphia no one seems to know what happened to my package so now I’ve been getting the runaround to the point that no one is not picking up their phone no one seems to know what happened to my package and everyone seems to be investigating and every time I call I have to call back in three business days.

If I could just figure out a way to give less than one star I would so happily do it. 20 minutes online with a robot, nothing was accomplished, and now I'm right back to square one after going in meeting with the post office people in person and being told I have to do it this way. But it won't let me talk to a person on the phone. I have to go back to the post office to start the process again. I genuinely hate the post office.

The management at the Houston station in Texas is awful. Most of them are old angry women. Half of them should retire and enjoy their life. There needs to do a complete and immediate overall on the station manager.

If you want your package to arrive anywhere close to on-time, DO NOT USE USPS. It is a horribly run, inefficient, and a waste of tax payers money. Just save yourself the hassle and use UPS, or FEDEX. It may be a few dollars more expensive, but it’s worth the money to have reliable service.

Maybe they are understaffed but I think that they have become too comfortable with their jobs. My parcels have been late more times than not or just simply lost, and USPS takes no responsibility for anything, nor are they held accountable because they are a government institution, and we all know that they are above the law and not held accountable for nothing unless it is another government body that lodges a complaint. They should just close their doors or just stick with selling stamps. I guess they still know how to do that.

I mailed first class package with USPS to Slovakia on September 23, 2024. Postage was $53.60 and delivery was estimated within 14 days. Almost 2 month later, package is still not there. I called USPS few times and I was always told that they cannot track it since it is just first class mail and since it was not priority I would not get postage back. I was told to file claim online, however, it first asks to do inquiry, which does not give anything since it was JUST first class, so I cannot file claim. Amazingly, I could track it via Slovak Post (somehow they can do what US cannot - really?) and it shows that it is still in US. It went from Miami to NY and from there to Cincinnati. Sill hanging somewhere. What kind of service is USPS doing? They take your money but do not deliver. The worst of the worst service. They should be all fired.

USPS can be good, but in some locations where your packages go through you start to see a trend where your packages go missing. When that happens it’s almost always a difficult process to get any help from the call center due to their near impossible automated system. It can not get the long tracking numbers correct and will just hang up on you telling you it has other customers to help. This is the worst place I would not like my mail to come through but when other businesses ship my store bought package I can not control who they ship through and I’m stuck dealing with the mail system as they push it back on the mail courier.

Postal Clerk Joe at the Olympia site on Jefferson would not allow me to finish a sentence when I went to ask about a certified letter I had a paper notice for. He was abusive in tone and volume. I asked him to allow me to finish my sentence and he told me "You are not listening". I asked for a supervisor who was polite and helpful. There are many Google reviews regarding this abusive desk clerk.

Employee JJ at Vermont Post office location in Los Feliz, needs customer service training. Her attitude to customers is the worst I've seen from any business I've went to lately. Then when you return how they treat you back to them, they play victim. She needs to get fired. There is no need to be rude to customers when they ask why their appointment for a passport got canceled. And it's unprofessional to not send out a notice. Worst service ever.

I don't understand why a package sits at a site for over 2 business days. It's 2 hours away but it gets sent back from NC to Ohio without being sent back. Sounds like a bunch of idiots work for Usps now.

So here is my review of the USPS and it isn't great at all. In fact it's about as putrid as it gets. Do I ordered a 350 dollar item that was delivered to my mailbox (which one of those that you see in a line on the side of the road) and seeing how I was recovering from a spinal surgery and was unable to have someone get the package within the first few days it was delivered. That isn't the main issue though, the main issue was that for those three days that package was left sitting out there in front of my box on the side of the road out in the open for someone to pick up randomly and steal it which has happened before. When I complained what they told me was it was my fault that it was left out there for 3 days not theirs and wouldn't listen at all as I tried to explain that it didn't matter if it was 3 days, 3 months or 1 hour the fact that it was left out in the open for someone to take is beyond baffling to me.

They delivered my package to the wrong address. The sender sent me a photo of the address on the package and it was correct. I asked where they delivered it to and they wouldn't tell me. They wouldn't compensate me for the package. Apparently, they can't read.

Slow service, unreliable outdated tracking system. It's quite a shame to see nice dedicated worker in the post office and then a poor service. I'm wonder if could be because of low budget or lack of commitment in some key back-office roles. Anyway private better by far.

The USPS is a train wreck that really need to be fixed by people who actually care. I mailed my passport along with money orders and paperwork on 9/24/24. Items never left the Gainesville office. I have had no help in retrieving or even replacing the items but I had had to pay a total of $40 to have my money orders that were in their possession tracked. How crazy is that. This needs to change. Fast forward, now I am waiting for another package to get delivered, did priority mail and guess what?

Totally unreliable. Package that are close to my home are rarely delivered on time. Instead, they go to other locations without any rhyme or reason. Yet, the price of postage, etc keeps rising. Ridiculous mess

USPS hires a bunch of incompetent idiots. My father passed 2 weeks ago and USPS LOST HIS FRICKING DEATH CERTIFICATE!!!! Like come on! His SS is on there and other sensitive information. When we tried to call they were unsympathetic and refused to issue a refund for the death certificate and what we paid to have it mailed.

USPS said they would deliver my package without a problem. They made me pay $69.45 for delivery. They took the package, brought it to the Daniel Wyoming postal location where the staff refused to deliver it without reasoning. Fraud is a person or thing intended to deceive others for personal gain. I feel deceived, wronged and stolen from. They refused return delivery, refused redelivery despite never attempting to deliver and refused to refund as ** your delivery is not guaranteed.

I frequently go to our Vandalia Post office. Everybody there is always so nice and helpful. One person I have had frequent contact with is a lady named Lori! She is always smiling, so helpful and always greets you with a smile and very nice conversation. She gets the job done quickly and efficiently. Love going into our post office.

My mail is picked up by west delray post office. In Oct. I had 3 items taken. A total of 570 dollars. Two birthday cards containing $30 each and my home owners assoc. $570. A $50 gift card was stolen 2 months prior plus a package taken. I also had all of my bills with checks taken and was unaware of this until I started getting late payment notices with fees. They are thieves and we need a new system that is not corrupt. Not one thing was done by USPS to help me or fire these mail carriers.

I ordered and paid $20 for my son's birth certificate. It came in the mail late. Not only did it come in the mail late but it was also severely torn and it came in a USPS envelope apologizing for the damage that the post office caused. I called USPS and they told me that they can't replace anything like a birth certificate that is torn up even though it was their fault unless I had insurance. However, insurance was not offered to me at the time I ordered the birth certificate. So, the USPS can tear your mail all up to hell and then they don't have to do anything about it or compensate you in any way.

There is no way any private company will still in business with this reputation, This is indeed the worst postal service in the world. Their employees are the must non educated workforce I have seeing. I had not find one good thing about this company.... It's disgusting but the funny part is how American people talks so bad about third world countries. I advice them to take a look in the mirror and themselves as they really are. The government should get rid of this company and let a private firm take over.

Service is slow. Employees act like they don't care if you're there or not. On top of running in debt every year. I have bought my last postal stamp. I will never mail through the postal system again. Absolutely pathetic for a public servant.

Absolutely the worst post office location that I’ve ever had to deal with! There’s way too many negative interactions with this place just for me but I’ll detail the most recent which is still ongoing…, Two days of not delivering my package due to lies that the postman, who “delivers” to my home, has put as the reasons. First day it was because of blocked entry, look at the photos to see the entry. Second day was because the business was closed! It’s NOT a business, it’s my home! And this is a package that can be left at the door without anyone home.

Recently move. Had a post office box. Mail still keep coming to house. Moved, closed post office box with the help of my mail carrier. Did change of address hard copy. A couple of weeks later received a letter from USPS that l had to do it online or come in person. We'll really couldn't afford either but buckled down, went online to fill out this for with the 1.10 fee. We'll it's a scam to get more money from you. I clicked out but my card was still charged the fee without a conformation or anything. Call the customer service department and still can't talk to anyone. Will see what happen. Scamming.

My package from Brazil has been in Miami SINCE September 07, 2024. I've waited 30 days, followed the instructions on the USPS website about going to the local post office, and when I went to TWO USPS local agencies, they told me they weren't aware of anything and could not file any form requesting information on my behalf and the information I've received via phone and USPS website WERE NOT ACCURATE. Unfortunately, there's nothing they can do about it. I've had ten people from the post office in Brazil and Brazilian customs telling me that the USPS said that since the package is in the US, they need the authority to request clarifications.

I got a notice of no delivery of a large envelope on 10/24/24. In the notice, no reason was checked out but the day for pickup was set the day after on 10/25/24. So, the mailman decided not to come to my apartment because he/she did not want to do it. It never happened before. It happens that I’m a disabled person. I tried to get a redelivery through the website and it’s a ** mess. I will up this complaint to the highest level I can reach.

The USPS is the worst delivery service in the USA. Twice, I caught my postal carrier not delivering my package in my apartment mailbox, that indicated it was delivered in. Twice, my local post office sent the mail carrier back to actually deliver my packages. The third time this happened, my local post office refused to send the postal carrier back. I filed a case with the USPS Office of The Inspector general, and their office did absolutely nothing. In December 2023, I ordered a laptop.

Keep bounce our packages around the country even for things coming from one state over. Then lose the packages. Recent example. Part leaves WI for MN. Package goes from WI to Mn then out of nowhere it goes to NY. Once it got to NY it bounced around until it just disappeared. Had another one IL to MN. Left IL, went to MN, then MN to IL, IL to CA, back to IL, IL back to MN, MN back to IL, IL back to MN yet again, left MN center for a couple of days just to show back up at the same place. After all that bouncing around finally to our local post office a week late.

Everything I ship or get shipped to me gets delayed or sent to the wrong part of the country. General mail is fine, only packages are causing my business misery. I have 10 examples from June 2024 to October 2024 but will provide 3.

Their service suck. Forget about customer service. They think the world is against them. I've been waiting for a package since the 16th of this month October 2024. Online order that is only 5 hrs away from where I'm live till this day nothing. I called and the answer was "Sorry. Nothing we can do about it." I understand it happens once in while but all the time wow.

Things have been getting steadily worse ever since Trump's buddy Louis DeJoy took over. The laziness, incompetence and LIES get more prevalent every day. They can't even manage to meet their OWN lazy estimates for delivery, and when they fail, they don't even apologize.

There is absolutely no excuse for their poor service at their center in Zephyrhills, FL. People coming in to get mail being held as undeliverable are forced to wait hours because the center only had one employee manning that window. Meanwhile, there was 2 or more people helping customers in the lobby. Poor management poor service.

Live in small mountain town with no USPS door delivery... Have to drive to PO building/counter to pick up mail/packages. Envelopes and such are in a keyed box so good to go with that stuff. (Understaffed so only one guy at counter M-F for picking up packages. No housing and USPS starting salary has something to do with this shortage.) Anyway back to this one guy at counter. He is drunk with power now and refuses to hand you your package(s) even when you are text notified that it is ready to pick up. Only if and when he is good and ready will he go back to shelves and get your package. Go away and come back later is his latest MO.

I just went on my SheIn account to check my tracking and they have the wrong tracking number on my account. It says my package was delivered on October 9th and I order my stuff on October 14th so that doesn't make sense and it was delivered in another state and city.

I ordered a set of face brushes that should’ve arrived in 3 workdays. On the 4th day, it said my package was being shipped back by USPS for no explained reason and I would have to pay 8$ again for reshipping because apparently, their workers are either too lazy or too blind or most probably both to read an address correctly. How are these ** still active?

I mail out a pkg to Kissing Florida. They lost the pkg. They send the pkg to New York. Try to claim the cost of the pkg. Went try all the legal channels. Send the emails necessary. Talk to different people. Eend result no one ever answer me or reimburse the cost of the contents of the pkg or even the 8.95 I paid for the shipping. They are nothing but common thiefs.

This is a review of P.O. Service in Lytle TX. Employee there is very rude and obnoxious for no reason when I mail a PKG. It's bad enough that postage cost is outrageous but the service is also terrible. I mailed a PKG (cost $12) and only had a $20 bill. The employee said they don't take $20 bills. Since when? I had no idea. The pkg had already been processed so I asked what I should do. They grabbed the $20 from me and acted like I had committed a crime. I'm 76 years old and treated like this. I'll be going to Natalia from now on to mail my pkgs, never Lytle again.

Don't waste your time or money with USPS Insurance. I've shipped over 3K packages in the past 5 years with 3 getting damaged. They have not paid one of those claims. One of those packages they lost at the post office. There are always several reasons and they just bog down the process. Save your money and time. Pack it well and DO NOT PAY FOR ADDITIONAL INSURANCE. Plan on eating the loss.

My brother's cremated remains sat in GA for days. We paid for express delivery. We had a tracking number which was never updated, no tracking was available. I live in MN. I had to call consumer affairs to get the remains here in MN, only to have the same service as in GA. His remains sat, the postal delivery woman stated to my sister, she didn't have the package upon delivery it was still at the post office. 10/8/24 was the date it was in GA, 10/11/24, is when we had to physically retrieve his remains. All we heard from everyone we talked to was "Unfortunately there is nothing we can do". 3 days may not seem like a long time, but we were told cremated remains are treated differently. Not true. I pray no one has to feel how I felt, and continue to feel. Oh, I forgot we are eligible for a refund....tell that to my Mother.

I purchased postage for a package to be shipped out to California, I dropped the package at my local post office on September 24, 2024 1:57PM, and the package departed the local post office on September 24, 2024 at 2:59PM and was transferred to the local distribution center in Cincinnati Ohio, they received the package on September 25, 2024 7:33PM, the package was in process for a few days because it didn't leave the Cincinnati distribution center until September 29, 2024 and the package has disappeared. I filed a missing mail search on October 7, 2024.

USPS doesn't honor my forward address I filed, loses my mail, and orders I make. I did everything the right way and they can't follow through with their own process. Now I'm losing orders I have spent money on. Incredibly frustrating.

I had been receiving fraudulent texts about my USPS shipments. One package had been intercepted already, so I recognized the fraud on the second one and called the USPS fraud hotline. They were able to successfully stop the 2nd package from being intercepted. I really appreciate the quick response and effectiveness of this service. Thank you!

USPS service is the worst I've ever experienced. Mail that is incredibly slow or that is never received (including bills, rent payment, a ballot for the primaries). Now, a package for some reason just sits for days at the closest distribution facility, a mere handful of miles away. Postmaster General Louis DeJoy has done nothing but make things so much worse for the USPS. I'm fed up with it so I just wrote to one of the top senators with oversight of the USPS to voice my displeasure and encourage DeJoy be replaced. (Very easy to do on the Senator's website.)

I sent this PM Express on 9/11/24 as per copy of my receipt to be delivered by 9/13/24. It has not been received as of today in Hiram Georgia. I have not been notified of where it is, if lost, or stolen.

My friend sent me a registered letter on August 25, 2024. I paid $23 dollars or so for this service. However, the mail doesn't arrive me until October 3, 2024! I don't think USPS deserves that amount of money paid for their poor services!

They made a serious effort to resolve the problem. I was very impressed so I disregard my review.

Unbelievable! You had one job. If I could give a negative one I would. Totally irresponsible and there's no accountability. I opened a claim for an important lost package. They closed it. I reopened the case and they called me to tell basically that they lost it and that's it. I will be using other logistics company to delivery packages from now on. The Norcross office is unreliable. There's no accountability.

Oh the service USPS offers is terribly poor, this is not the first time that I have issues with them, USPS is horrible at all levels. Deliver packages without care, deliver out of the time range, do not comply with their overnight ships (but they do comply perfectly with the fees, oh yeah).

The USPS has once again failed miserably. Paid for priority shipping on Monday guaranteed delivery Thursday by 2 PM. Two pieces of paper. One envelope priority 40 bucks and still has not arrived. It’s Saturday 3 PM. Still not at the location, not arriving on Thursday is costing our nonprofit $500 a day in storage while a Humanitarian aid shipment stands delayed, the response. From USPS, "There was a shipping issue. We may be able to reimburse your shipping fee. If You have the Receipt tracking number and an original photo of the shipping label," why would I think to take an original photo of the shipping label on something I paid and it was guaranteed to arrive on a certain date by a certain time. USPS is the epitome of what’s wrong with any government program!!!

I have a package that should have been here yesterday, but it keeps going back and forth between two package centers. So now, the paid for overnight will be at minimum 3 days later, but wait, it's a weekend, so most likely 5 days late. This isn't a first. 90% plus of my mail does this same thing, and everything that says collections makes it to Chicago, then gone. This is the worst mail company on the planet.

I have a ebay store. I sell pokemon packs to my customers, I used envelope shipping since that is the cheapest way to charge a customer and for profit margin. But I keep having problems with my orders. USPS keeps losing my customers' package.

I’ve been waiting for a package delivery. Tracking showed it in my city, but has now been sent to three other distribution centers across two states. USPS is inefficient and incompetent. Ship your packages by any other means.

I would give no stars to the St. Louis Distribution Post Office. This is not our 1st cluster mess with this USPS office. This has been going on for 10 years now. How does a package mailed from DeKalb, IL, bound for Leslie, MO, 45 miles SW of St. Louis, end up in Queens, NY? It arrived in St. Louis, was to go to Union, MO, then Leslie, MO, but ended up in Queens, NY. St. Louis, MO, has got to be the worst DC in the entire Country. Charge more for service, while that service gets more crappy, with each USPS price hike. Sorry, but USPS employees are overpaid for the crap service they give. USPS, your service sucks! Time to turn it over to UPS, FedEx, or some other competent company like them.

How bad can a company be? Ask USPS, because they are one of the biggest examples I have seen. My partner and I came to the United States for a 3-month trip. We used their services twice, once for an overnight parcel and the other for an international. The promise was that the parcel would arrive the next day for overnight parcels and within 10 days for international parcels. The overnight parcel took 3 days, even though I was just a few miles from Boston, and the international parcel (to Australia) took 12 days just to leave the United States, and now it has been 22 days and the parcel still has not arrived at its destination.

This service gets only bad reviews and the bosses do nothing. Should they be fired long time ago? Non existing customer service and no shame or even attempts to improve. 1.5 hours on the phone to get a worthless agent who hanged up on me. Makes me wonder if we even need it. Shame on you. I hope you get from others the same you provide to American people. This service is NOT worth our taxes.

Do NOT use the postal service to send special cards!!! There are thieves among them!!! Twice in six months!!!! Sent my nephew's card and 11 days later it’s still not there!! Only thing I can think of it was opened by an employee or misdelivered (not)!!

Just to summarize this review I panic every time a merchant ships via USPS. That means the items will be late, place on the wrong box/door or never delivered. I rarely have an issue when an item is received via UPS/FedEx….And if you call customer service they are rude and never admit to making mistakes.

Ordered a package from Amazon and unfortunately it shipped USPS. I’ve lived in my community for almost six months now and we have locked mailboxes near the clubhouse. I have never had a package delivered in my mailbox, only my porch and have never been able to get off work in time to get my mailbox key. I ordered a birthday present and it was left in my mailbox instead of my porch. I called to see if there was any way a usps driver could get it out and leave it on my porch instead IF they happened to be doing deliveries in my community. The woman I talked to was very rude and acted as though I was ignorant. She didn’t help me at all and said my local post office would call me in 3-5 days which is past the date I need the delivery. Horrible experience and will never have anything shipped by USPS again if I can help it!

Every single time I get a delivery through USPS it is always delays at least 2 days. And when I do finally get it the staff that deliver our mail or packages decides to put it in my neighbor's box because they are too lazy to see there are lot numbers on the postage. It happened every time.

The USPS is the most inept delivery service on the planet. Their guaranteed delivery means absolutely nothing. The attitude of the employees is horrendous and their response to customers is laughable. If the government wouldn't constantly bail them out and prop them up with our tax dollars, they would be out of business and rightfully deserve it.

Wouldn't trust them. Mailman keeps delivering my mail to the next door neighbor that I've put a restraining order on. They've delivered a rare video game that has not been returned to her. She's most likely to have thrown it away. I paid way less than what I should have as I won it on a bid. I can't get my money back. The post office won't pay for it. The post office told me I was screwed out of the item and the money. Now do you want to trust the post office? I wouldn't.

The United States Post office is the biggest joke ever. Paying extra for tracking is a joke. Had a package in Atlanta since Wednesday. Today is Saturday and it still sitting at the distribution center so glad that POS John ** was going to take care of this. And they wonder why they're going broke. They suck.

Lived in Calverton almost 30 years, had reliable delivery service for decades but since she retired, we have multiple subs, who TRULY do not care to read the addresses before dropping off mail and packages at homes. Seems they are more interested in going home. They put us all in jeopardy of ID theft. Few weeks ago, the postal person put income tax returns in the wrong person's mailbox, due to laziness, not reading the address to match the house. Few months ago I ordered a $250 tennis racquet, got an email from USPS saying it was just delivered to my door, but no one was in my cul-de-sac. Then saw the postal carrier enter, asked her if she had a package for me since I just got the confirmed delivery email, she said no. Then a stranger from adjacent neighborhood appeared walking with my package. He handed it to me right in front of the carrier.

Out of all courier/logistic services and or companies, USPS is by far the worst! I can even count how many times they’ve marked the package delivered only for it to be delivered within the next couple of days. All the while I’m searching through all nooks and crannies in search for it. I am refusing now to shop at eBay because sellers mainly use USPS to deliver their products. The last 6 items I’ve purchased at eBay 2 were lost in transit and the other 4 were delivered well past estimated date. They are very unreliable, bad customer service and would give 0 stars if I were able.

USPS is garbage agency, do not trust sending anything thru them! They lie, they give you the run around, do the blame game, and not assist. Confidential data was sent and my envelope was tampered with and arrived open damaged condition. I'm sorry this is not resolved, in fact I'm going to go to the inspector general of both Bloomingdale n Birmingham postal service and as well as Attorney General to investigate and audit the postal service and figure out why is the mail opened and bigger issue your system shows no delivery/no scan /no signature but rather a person who has clean cut open the mail and it’s a clear shady act done here!

I sent a package to Dublin, Ireland and it was returned by Customs. The postal service were so kind in locating it and made sure it was delivered. It's not the service that was good, it's the workers that were polite and helpful. My experience was a good one and I will always use USPS, it is much more affordable. Thank you.

Amazon had switched from shipping my desk to USPS shipping my desk, and from that moment, I knew I wouldn't receive my desk. This had happened before. I don't know where the USPS delivers my stuff from Amazon, but it's never to me. I had the day off and waited by the door; I had other Amazon deliveries and UPS deliveries come knock and deliver my package. I waited by the door; I kept checking the site for delivery updates. At 3 pm, it says it was dropped off, "WHERE," I actually said aloud and ran around my apartment complex looking at all the neighbors' doors, as it had supposedly been dropped off at my door!

Almost impossible to talk to a person on the phone!!! NO useful customer service!!! nothing but silly stupid unusable jabber push this or that number button for more useless jibber jabber. How about a real live person answering the phone!!!!

I am a small business owner and USPS has scammed me several times. They have lost my packages several times as well as say my packages are well over the weight they really are. A package that should have cost me $16, cost me $72!!! And every time we try and call customer service no one ever answers. Y’all are an absolute disgrace! I will take the hundreds of dollars you have scammed me and use UPS!

Completely incompetent. Can't talk to a person. They blame the shipper but tracking puts the package with them for three days after the confirmed date. They're horrible. Never again. This is exactly why I do everything digital from now on. Can't even deliver a single envelope.

USPS lost a package when it was “Out for Delivery.” I tried to start a claim, but their website was having issues, so I contacted their customer service. It took weeks to hear back and when I was finally able to submit a claim on their website, they told me the deadline to submit a claim of 45 had passed. On their website it says I have up to a year to file a claim, so I appealed the claim and they still denied me my $200 insurance claim. Be careful if you use them to send anything of value. Their insurance policy is as weak as their spine.

The postal service located at 1901 W Evans Street in Florence, SC is by far the worst ever. The postal carriers keep scanning my packages as delivered even when I have proof that they never even came to my house on video surveillance cameras. The Supervisor ** is rude and disrespectful to customers when they ask for their packages. She speaks to customers with a nasty tone as if we don't have a right to want our packages. I advise customers who have these issues to start requesting an investigation when you repeatedly have issues with the postal carrier scanning your packages as delivered, but never actually deliver them. Also, contact a lawyer because it causes customers to have emotional distress when you have to deal with these issues.

I made an order and it is to be delivered to my place of business. We are open from 9am to 9:30 pm. I received a text stating that an attempt to deliver at 2:30pm was cancelled because the business was CLOSE! MAKE IT MAKE SENSE.

I think the US government need to award UPS with the mail contract. You can't find one good review for USPS. My driver stole 1/4 lb. Of legal hemp from my package and placed a empty box on my porch! No investigation was completed, in fact I was told I was wrong! So the $100.00 insurance is not even a real thing. This happened to me two months ago and nothing has been resolved. To top all of it off, the manager told me my driver was temp and nothing else was ever followed up on. Then the fact that my packages are late EVERY TIME! Nothing drives like it's supposed to, drivers listen to very vulgar music with windows down, and my old carrier didn't even look like he showered. This whole system need to be revamped.

I sent a package of t-shirts I had made for 2 nurses and a doctor that cared for my mother in appreciation of their care. Once I finally received the shirts and was able to take time off to ship them it had been 2 months. Meanwhile I had alerted the hospital I was doing this and they probably thought I wasn't following through. I finally sent out the package with the USPS. Big mistake. If I wanted to have errors and extremely unhelpful customer service I would have used Fed Ex.

I paid for priority next day delivery and would have been better off using regular mail. It was sent on Friday and was supposed to have reached its destination on Saturday or Sunday, but here I am the following Thursday getting messaged from the company I sent it to asking where it was and initially there wasn't even a tracking update. Finally almost a week later it shows an update and it's still in transit. The place of delivery was 1/2 hour away so this wasn't even an out of state delivery. I'm not sure how this is even an acceptable way to run a business. I would have been better off putting that money towards gas and driving it there myself. Probably would have saved time and money.

Why in the world would the postal service route a package leaving Miami Florida destination to Spring Hill Florida through Michigan. It has been 4 days now and it still shows bouncing around in Michigan. This is the worst shipping service in history.

Learned the hard way! USPS Priority Express is no longer reliable. Paid $30.45 for guaranteed 2-day delivery of important check that didn't arrive. Was told it was lost by both Ace Hardware and local main USPS Post Office branches. Both pointed fingers at each other instead of assisting me. Then spent $40 for bank wire transfer only to receive notice the following day from USPS that check was delivered albeit 2 days late. But for the USPS, delivery is delivery even when late so I am not entitled to any compensation for wire transfer. Oh well, use FedX the next time. P.S. No reflection whatsoever on the fine folks working at USPS but rather, the corrupt and shortsighted politicians who decided to gut our once globally renowned national postal service.

If they lose one of your packages be ready to fill out countless forms, spend countless hours on the phone holding, and be ready to mail receipts and “proof” all over the country, be ready to send a bunch of stuff to consumer advocates for no reason and STILL NOT EVEN GET ANY COMPENSATION OR A PACKAGE BACK… This all took course over 7 months… Absolutely ridiculous.

Quite a few times in the last several months I have received emails from USPS informed delivery with pictures of mail that I would receive that day. Unfortunately I receive nothing. I've called my local post office which is the East Annex in Springfield Illinois. It rings and rings then you can hear it being picked up then the person hangs it up without answering.

I had purchases from TX and AR on the Aug. 5, '24 and were scheduled to be delivered on Aug 11, not delivered and no idea when they will arrive, even after speaking to so called “customer service “. Do Not use them, spend a more more cents for customer satisfaction.

I’ve lost track of how many times I get a letter saying no one was home, come to the post office to pick up. That’s odd cause I’m home everyday and there's always 3 cars in the driveway. Does there need to be 4 cars for someone to think I’m home? Do they not want to walk up the driveway?? Laziness? I see others have similar problems. If walking up the driveway is too much then delivering packages isn’t the right job.

This screenshot is an example of how mail is being handled during a major outbreak of dozens of life threatening illness and international threats. This is your tax dollars. They are circling the nation with my package, exposing it to dirty hands dozens of times.

I'm an eBay Seller and I ship about 1,000 packages a year, all shapes and sizes. Over 90% of those items I use USPS. Only one package lost and that was about 10 years ago under unusual circumstances. In spite of the fact that I ship so few items with other services, their record is nowhere near as good. One tip. If you have any difficulties, visit the nearest USPS branch and talk to someone in person. The postal workers at my neighborhood USPS are knowledgeable and motivated. Pirateship is a great service btw and offers discounts on all shipping services.

I don't know if anyone else is tired of sending items through the US Postal Service - doesn't matter where from and either the recipient never receives it or when they do, it's been opened. STOP! We simply want to send a birthday card, or sympathy card or just because and these employees are opening our mail, keeping what's inside, if anything. If nothing is found, they are destroying the evidence. It's shameful!! The USPS was once the most trustworthy government agency out there. Pitiful! Something needs to be done. You try and call the agency/office, even talk to a supervisor and they say - nothing can be done.

Literally the worst business ever. I can't think of a worse company. They lied about delivering my package (I was home all day) and then immediately sent it back to the shipper halfway across the world without so much as a notice. I can't believe they haven't been shut down yet.

Not sure how to give zero stars. They tried to deliver a package that needs a signature at 10:00am while adults are working. Logged in to their website and requested Friday delivery. Waited all day. Lost income, no package, no call. 4 days later, still no redelivery attempt and no call, no text, no email. This is a perishable product stuck in a delivery truck going on 7 days. You are a joke. You can keep it or return to sender. You have not even earned the 1 star you have. You suck.

On August 05, 2024, having made an appointment for passport renewal (just taking photos). Systems advised to arrive 10 minutes before appointment time. We arrived on time and waited.... No one showed up to you or gave an status update on your appointment. After more than 40 minute wait, we decided to leave the facility because we had to go back to work. My review is written specifically to USPS at this address 15030 Goldenwest Cir, Westminster, CA 92685 for any services they provide. Very bad services and particularly passport services.

It’s pretty pathetic that worldwide you have a one star rating. You have lost every single package that I have ever had and refused to give me my insurance that is paid on the package that y’all lost the Palmetto Georgia location is it complete and utter joke! I am so disappointed that the governor or the government is not involved in this situation. This is ridiculous and when I ask for a refund or to be reimbursed they laugh at me! They have an iPhone Apple Watch that I shipped to my daughter and paid for two day shipping. We are now on day 14. Another package we are on day 32 which contains a Nike Apple Watch.

USPS offers insurance with priority mail shipping with a value of max $50.00, unless you purchase additional insurance. I sent a claim in and it got denied because they took too long to review claims!!

Ignorant, lazy, uneducated children. They are so incompetent it's astounding. They will hire literally anyone. No brain necessary. Been getting mail here at business for 35 years. The last 2 weeks have had 6 packages returned to sender due to "address does not exist." Must be a new lazy button for these clowns. STAY AWAY FROM USPS! 3rd rate increase this year for stupidity!

Some distribution centers keep passing the packages back and forth (looping) with other distribution centers. Priority mail takes 7-10 days when this happens and it is now happening often!! There is no phone number to contact these centers to try to resolve the problem!

Sent grandson books and some summer outfits. Workers at the post office took everything out and only delivered one pair of shorts. Since the package showed as delivered, the post office closed the claim. Do not trust the USPS and their employees.

I mailed a registered insured letter (cost 20 dollars 88 cents) from the Metuchen Post Office on Central Avenue (Why is this post office in such a run down condition along with the potholed parking lot? Another example of public poverty and private affluence?) on May 29th 2024, confident that the letter and its contents would reach the addressee, my daughter at her college in New Hampshire by June 7th 2024, her graduation day.

St Louis. Back to Saint Louis And sits for 3 days. Whoever updated this to Ground Advantage needs fired, this is the worst possible way. 3 days to 10 days now. I'm leaving for FedEx. It's cost more but it's worth it.

I blame the U.S. government for allowing the USPS to continue doing business, subpar service, unreliable delivery schedules. If you can't do your job adequately, pass the torch. Let someone else take over. In the case of the USPS, close it down!

Boat Transfer Registration in the Mail, Mandatory by LADWF to send the Original Title of the previous owner of the boat to LADWF to get the registration of the boat transferred to you. I Sent everything I was supposed to through the USPS to LADWF Baton Rouge on March 21, 2024. It got to a USPS Facility in New Orleans on the 3/21, in transit to Baton Rouge on 3/22, arrived in BR on 3/23, tracking says processing in BR on 3/23. Then NOTHING for Two FULL MONTHS, until it Arrived in OKLAHOMA City on MAY 23 (that is March to MAY, two months of going silent).

Unreliable and they don’t deliver and they lose important packages. A sham of an organization. They should be closed down. I paid for overnight delivery. One package is lost. Another still not delivered. It’s the 3rd day they’ve wasted my time my money and caused tremendous hardship on my business. Will NEVER use USPS again.

I am not sure how Louis ** has not been fired. I would give a negative number if I could. Mail weeks late or not at all. Estate checks lost, cards not delivered… l could go on. He could not make it in the corporate world. Incompetency at the highest level.

I paid for priority two day service package delivery. Delivery date 7/6 to Naval Base and package still not delivered. I asked for partial payment back and was told no, because it's not guaranteed. No one said that to me when I paid. Poor service!!!

Kelly at the Wisconsin Rapids, WI Post Office has no business working in a service position. I had several packages to mail and upon asking a few basic questions about addressing, cost, expected arrival date she took an enormous attitude with me. I asked her to please be patient with me and she replied saying "I've taken enough shit from people." I then completed addressing my packages which I needed to do by hand because apparently the post office doesn't print labels, and began stacking my packages on the counter to which she shouted "keep your packages with you until you are done." And I said I was running out of room on the counter and asked if she could please keep them up there. She literally threw on of my packages across to the other side of the counter. My packages were mechanical items with fragile glass fronts. Unbelievable.

I would give it a zero star if it would let me. We have about 10 new homes in our community. Some of us have been there since February and there are no mailboxes for any of the homes so whenever we put in our address for delivery, it says no address exist because the post office refuses to put mailboxes in, I see now they have a star rating.

Parcel has been stuck on pre-transit for over 10 days with priority mail, and I still haven't received any updates. Service is absolutely horrible. Does not reply to emails and they should all go back to school.

Terrible. They lost one of my packages a few Months ago and yet to have paid me yet on my insurance claim I filed on it also 45 days ago with them and now again another package they did not scan the barcode on the when they delivered it to my Customer so ebay won't pay me. Now I am out almost $100.00!

I ordered two sheets of postcard stamps through USPS.com on 6/21. As of 6/25, I had not received them. I checked the tracking information which indicated the package was still out for delivery. A couple days later I checked again and the tracker stated the stamps were at a processing facility in Kansas City. I live in New York! By then I figured the stamps had been lost. I checked this morning (6/29) and the tracker indicated the stamps had been delivered on the 21st, the same date I had ordered them. What a lie! I then went to the post office and they informed me that because their info indicated the stamps had been "delivered" there was nothing they could do, no refund. I can see why people hate the USPS. Sad.

Usually OK, but when they screw up they do so royally... From sending packages to the wrong states (not wrong city within the correct state, no, a completely different state altogether) to not even knowing where packages are... Recently had to call about a big item that appeared to be sitting in a warehouse only to find out, after nearly an hour on hold, that they had no idea where the big box was and that the supposed scan for that warehouse was a lie, the package was apparently never there. The wait times on the phone are INSANE! My last call had a wait time of 50mins! And then only to get info. sent to some guy at my local post office who can find his butt with both hands, leading me to have to call back again. Incompetence at its finest...

A customer ordered hatching eggs from me. I paid $$18.20 for a small box to be delivered Priority. The eggs left the same day from the Post office. After day one, the tracking stopped. Took three weeks to be delivered. They delivered it in a bag, damaged, maggots and smelt horrible. If that wasn't bad enough, this poor customer ordered more eggs, the same thing happened to him. Something is definitely going wrong in the Post Office. I have attached a picture that the customer sent me.

Save yourselves nerves and stress and use someone else not USPS! It took 8 days to deliver a very important and time sensitive mail to the designated destination! They said it will be delivered in 2 days, I gave them benefit of doubt and thought maybe in 3-4 days, but no way, it took 8 days to deliver from Ohio to N Carolina! It would get faster to Europe! There is no place in this fast-passing world for a business like this! I was promised an investigation on what was the hold up, however a worker at the Shelby, NC office answered the phone (after I tried to reach them for two days multiple times!) and she said that she has no idea why it happened and she could do nothing about it.

Complete garbage. If they lose a package they think it’s super funny. They keep packages if it’s something they like or want. They have zero respect for the customers and could literally care less. I have friends that work for them and they all said the same thing as to why packages go missing or get broken or delivered to the wrong address. Most places to mail are cheaper, and handle with care usually but for the most part actually take pride in their job.

Louis DeJoy and Nick Read have size salaries for their absolute failures in the USPS post office. They still haven’t reached out to explain to me how 4 out of 6 priority express packages arrive late, but cost more to ship, guaranteed delivery, but can’t call to report it late until after 6pm with the offices are closed, so really they mean the “next business day” buying them more time to deliver your package. There’s no method of contacting anyone. Just email (1-3 business days to respond). Maybe those Post Masters can master the official job titles they have versus collecting a high salary on their failing ship.

I am now understanding why so many people are turning to other sources to deliver their products. Can someone explain to me how my package left NY traveled to GA and now has been on OH for the last 3 days when I am in NC. This is the dumbest routing system I have ever seen in my life.

They accepted my package, scanned it and later told me the package was unsealed and emptied while heading to the destination. Nothing was done to address this, I simply had to accept that USPS stole my item. They should go to jail.

Dropped a package off 6/3 priority mail to Ohio. It is now 6/18 and package hasn't arrived! Happy Father's Day ruined because of you. Same thing happened this past Christmas. Priority mail took over a month!! Is anyone at the USPS doing anything about the horrible reviews??? This is UNACCEPTABLE!! If my business had this many horrible reviews I'd go bankrupt!!

I could give minus 10 stars I would. They lost my tax return documents with register letter addressed to Utah. Instead they sent it to Tennessee. I AM DISGUSTED!!! NO wonder they have 1 star review all over the USA. WOW. They should go home and CRY.

I order from Amazon a lot. When they ship with USPS it is always late. As in days late. This is an issue for some orders. I will start ordering and buying locally or using a different online store that does not use USPS for delivery.

The worst!! You create an account with USPS and submit change of address. Credit card entered for additional verification that it is you (If moving for domestic violence USPS supports abuser by sending change of address to address leaving). Send some code to have customer login and enter that to prove they submitted move. Genius if I can enter change of address into account then I can enter the code. What is the point. I personally put in change of address from home to PO Box. When that expired had to submit change of address. Now it is a crap shoot mail is in PO Box or returned even though has home address. What the hell is wrong with this organization?? Most mail is sent via email since USPS spends all this time to not deliver what little is left.

My experience with USPS in the last twelve years (my current residence). Two incidence. They lost my KUB bill and I had to pay a late fee. I've recently returned a package from eBay. Which has been lost since early May. Not only did I have to pay to return the package ($14) but I also lost the insurance on the product itself. USPS, YOU CAN DO BETTER!

I try to give my postal service the benefit of the doubt when I order something. As expected, my package didn’t arrive and no one knows where it was delivered to. Once again I promise myself never to rely on them. Amazon is always the best customer service for reliability.

USPS workers will spew excuses as they try to force the public to pity their hard job. How many businesses deal with thousands of people every day? It's because USPS is the worst delivery service. Being paid far more than their pitiful work should allow. USPS should match their pay to their work. UPS and FedEx doesn't show this level of incompetence. Packages destroyed then returned to sender leaving the buyer and seller stranded. Or leaving packages with whomever is at the business or complex when there's an apt, room, suite, or office number provided. They are too lazy to go up the elevators to deliver packages but they get pay so much more than this laziness is worth.

One star is too many! It's obvious that they lack everything, everywhere including training & customer service! My package was suppose to be here Saturday June 8th but USPS said they couldn't access the delivery location in an open non-gated apartment complex but had no problem accessing the same apartment complex to deliver the mail right across the street from my apartment! Too damn lazy to do your job but instead you lie & make excuses saying that an attempt was made to deliver when they never came to my building! We were outside watching them! They should all be fired! It's not like we're getting our mail anyway! Instead of being half**...just quit! Usps is a let down in just about EVERY STATE! No wonder they receive the TERRIBLE reviews they get... They earned & deserve them!

Do not ever send gift cards or birthday cards or any kind of presents through USPS because they will get stolen. I've had several gift cards that I have sent to my grandchildren or others that have been stolen and basically you get told there's nothing you can do. They're excuses that it goes through a dead letter file. No it does not. People are stealing them. Postal workers and nothing's being done about it so whoever got my granddaughter's graduation gift card I hope you choke on it.

We have a mail lady who keeps walking thru our flowers and destroying them. Asked several times to please stop and she continues to do so. How do I get them to stop. I'm tired of constantly buying new plants for them to be destroyed.

USPS is the worst company to go through far as delivery literally. I was supposed to receive my package 5/31. Never received it that day. They gave me the runaround and said it would be delivered the next day which I never received it then fast forward it’s 6/3. They’re finally saying I’ll receive my package and it’s ready for pickup. When I go to pick it up they’re claiming they don’t have it and it’s on the truck for delivery which makes absolutely no sense to me. Why send me a notification I can pick up my package but it’s nowhere to be find then on top of that they delivered my package to the wrong address and area.

If I could give zero stars I would. I'm getting married and went to my local PO for stamps for my invitations. They were ridiculous looking. Cartoon puppies and kittens. Am I 12? So I went online and ordered floral stamps. On May 24th. And they still haven't arrived. It's June 3rd. I guess that's what happens when you live in PA and they ship your stamps from Missouri. I kid you not. Now they're in the Philadelphia black hole and who knows when they will get here. Ridiculous organization, it's no wonder they are so far in the red. And did you ever look at the tracking on a package you sent? Those things travel the country before they get where they are going. Get it together, USPS.

Horrible customer service!. Very rude representative (Ms Hana..? or something like that). Her English was barely understandable with a strong Asian accent... didn't want to listen to my question and I was put on hold without even asking several times. After asking for all my info, she kept asking again and again {???). Finally, she solved nothing and wasted my time. That was my experience with USPS on the phone.

First, my therapist has been striving for years to convince me to take a more positive view on things, so I'm going to try. My review is more from how the USPS affects my job rather than my home. I learned long ago to avoid allowing the USPS to affect my home in any way possible. My bills are paid online and I order through Amazon. It's better that way.

Our local post office in Clear Spring Maryland 21722 is a nightmare. They are lazy, arrogant and the two full-time women that are always there have the worst attitude. They do not deliver mail inside the town proper but will deliver to the outside the town limits. Which forces everyone to use a PO Box of which they don't have enough of. With the amount of elderly who live here it's a huge inconvenience. But yet I see Mail trucks flying down my street daily not abiding by the 25 mph speed limit. They literally in the multiple times I have been in to drop off packages for my customers find some type of problem forcing me to not get the service I need. The absolute worst PO ever. I have lived all over the country this PO should be investigated. They suck.

Instead of just send my package straight from Omaha NE distributing center to Hooper where I live they entered it to Illinois just to be sent back to make me wait til Monday to receive it and wanna blame glitch. Their service is an absolute joke and a disgrace to this country. FedEx is more freaking reliable than these morons.

One of the worst unreliable carrier services. Caremark sends their prescriptions through USPS. My medication was sent on 29 April. It is now May 15 and I still do not have my medication! First, it sat five days in Indianapolis, then went to Dallas, then to Fort Worth, and then to NY. Let me stress I’m 45 minutes away from Fort Worth. I have tried for the past three days to contact USPS… Good luck! No one (local or complaint) answers the phone. I have gone 2 days without my medication. Just another government agency. Lazy and incompetent. I also blame Caremark for using USPS for shipping medications. I also hold Aetna responsible for not allowing me to refill this prescription due to a system override not being permitted because the prescription was still en route.

USPS Postal Office in Coamo Puerto Rico! They scan your packages with false delivery information making your life miserable. Then on the office, you are defied to write a claim on the event and even on themselves providing you their names on bad manners because they have an "UNION" permission that whatever they do they remain untouchable!

I would give a zero if I could. I shipped a well wrapped package and purchased the insurance. They refused to help me, “told me to go talk to the Chicago Office (where it was mailed to). It was not their problem”, and threatened to call the police because the supervisor did not like my tone. She refused to give me her name. I did not swear or threaten her, but my tone was too loud, and she “didn't want to deal with me anymore.”

3 days late on priority to Memphis, TN. Tracking shows arrived at regional center and expected to deliver next day. Now several days later and they simply keep updating tracking "on way to next destination" by adding one to the date, 3 times now. USPS customer service number has me egregiously aggravated because I cannot get to a person and ask why or if issues in Memphis (weather issue is false, hardly a drizzle). I opened support ticket, but terrible customer service. If this were for my health, I'd be gone right now, a postal issue I won't forget.

I opted for the 3-5 days International express delivery service to send a month's supply of disposable contacts to my cousin. However, it's been nearly 9 days, and the package is still stuck in Hague Customs. Trying to seek assistance over the phone was a nightmare. The answering service was atrocious, with truncated options that led to nowhere. After struggling for 30 minutes, I finally connected with someone who only seemed interested in selling stamps. Despite being promised a transfer to International tracking, I found myself back at the main menu. Seeking help from the local post office proved futile as they informed me that even with the more expensive guaranteed service, there's no actual guarantee of delivery. No refunds and no solutions were offered.

My package arrived in my city and they didn't deliver that day. Now they are playing hot potato with my package, missed my town and it's now in Tillamook! Now it late!!!! Stop playing these games with my stuff! I don't understand why this mail service is still in business!

Paid for overnight mail. Guaranteed to be delivered by 6 pm on 5/4. Was never delivered. Now still not delivered on Monday. Clerks are getting snippy because I keep calling. Well this could damage my business if not received. Does the USPS care. No? They said it should be delivered by 6 pm tonight. I said "should" like as in it was supposed to be delivered by Saturday at 6 pm or it WILL be delivered by 6 pm. They would only say it "should". Now I have a 9 hour drive to cut new checks and drive them up. DO NOT USE USPS IF YOU ACTUALLY WANT STUFF DELIVERED. And to add insult to injury was listening to the message playing about their overnight service and if you want reliable service to come to USPS. Really? I did and look where I am.