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USPS Reviews

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About USPS

United States Postal Service (USPS) delivers mail and provides shipping services throughout the U.S. Its services include first-class mail, priority mail and package delivery. Started in 1775, USPS provides across-the-board postal services, including domestic and international shipping, with a mandate to serve all U.S. residents.

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Pros
  • Affordable shipping rates
  • User-friendly tracking system
  • Wide range of shipping options
Cons
  • Frequent delivery delays
  • Poor customer service response
  • Lost packages reported often

USPS Reviews

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    Page 59 Reviews 8480 - 8630

    Reviewed Jan. 9, 2009

    I have looked over the internet and have been unable to find any laws that govern the delivery of the US mail.
    We live about 12 miles outside of Rogue River, Oregon. Because we live in rural area and are off the main roads of mail delivery, our mailbox is situated about 1 1/2 miles from our residence. Our mail box is located in a long row of other mail boxes owned by other people in the area. Due to concern regarding the safety of our mail, we pay annually for a US Postal mail box in the post office downtown and have our routine mail delivered there. However, some of the things that we order over the internet or on the phone cannot always be delivered to a P.O. Box and the company requires a physical address. Generally this is never a problem when the items are delivered by methods other than the US Postal system. UPS, FedEx, etc., deliver directly to our home. The problems arise when the US mail attempts delivery of a package. It seems to me that it cannot be all that hard for the mail carrier to leave a notice of attempt to deliver in our mail box and the next time we go downtown we can go to the post office and pick up the item. However, they do not generally do this. A couple of times they just took it upon themselves to return the package to the sender. They have on occasion placed the package in a plastic bag and hung it on the outside of our mailbox, swinging in the breeze. On other occasions they leave the item in someone elses mail box with a note in our mailbox telling us which mail box our package is in. Because all these items are sent with delivery confirmation, if I go to the US Postal website and track the item, it will show that it was delivered, when in fact, it was left hanging on the mail box or left in some elses mail box and not really delivered to us. What happens if this item is stolen off the mail box or taken by the person in whose mail box it was left? How do we have a leg to stand on? The reason I am writing to you is to see if their actions are justified and legal. Is it normal practice for mail carriers to do this? All our complaints have fallen on deaf ears at the local post office and all they do is shrug their shoulders. Can you advise if there are any laws that govern mail delivery or is it just a question of responsibility and etiquette on the part of the carrier? Thank you for your time.
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    Reviewed Jan. 9, 2009

    A package was never delivered to my address and the claim was that they did. It was raining that day and I do not believe that they would have left a package in the rain. No one will follow up and I can't get any help. They also did not forward my mail from a previous address and caused me to forfeit traffic school with the courts. They are unreasonable when I call and they claim that they are too busy. Irreplaceable pictures were sent and Christmas gifts.

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    Reviewed Jan. 8, 2009

    January 7, 2009
    Postmaster Norman 2829 Commercial Way Rock Springs, WY 82901 Rock Springs, WY 82901 Re: Mary and Peter Koritnik 219 Hay Street Rock Springs, WY 82901 To Whom It May Concern: Prior to September 4, 2008, my parents, Mary and Peter Koritnik turned in a forwarding request to the Rock Springs Post office. Since that time my mother, Mary, has called you numerous times to find out what has happened to the forwarded mail. Each time she is told that it has been forwarded. To date they have received a handful of mail and two magazines. Mary has called utility companies, banks, credit card companies to get the amount owed for the month. This is not right. According to the post office will forward first class mail for up to a year. What has happened to the mail, bills, and magazines. Five months of the magazines. Magazines are not cheap. To buy them in the store they are costly for everyone, but out of reach for those seniors on a fixed income. My parents are avid readers. With the subscription to the following: Good House keeping Ladies home journal Time Field and stream AARP Family Handyman Readers Digest Prevention What will you do to compensate for these magazines, mail, bills? I await your response. Beverly Kochmann 841 Halliday Road St. Cloud, MN 56301 bbkochmann@msn.com 320 656 5258
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    Reviewed Jan. 8, 2009

    My Postal carrier refuses to leave large packages at my residence. His excuse was that my dog bit him in the neck and I laughed at him. The story later changed to my dog jumped in the car and attacked him. Apparently, he must have been drinking or because this never happened at my residence. Apparently, he just got tired of delivering packages to my residence after 8 years and this was the only excuse he could come up with. The postmaster said he had worked for the postal service for 30 years so she must have believed him. I informed her that working at a place for 30 years doesn't give him the right to make up false statements. It is terrible when someone abuses their position and can make up false statements to get out of work. I don't trust someone like this delivering my mail.

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    Reviewed Jan. 8, 2009

    Express mail sent from Hoover, Alabama on Dec.17 was tracked to Durango and delivery confirmed on Dec 20, 2008. The addressee never received the mail. Post office in Durango shows mail delivered and signed for by the wrong person at the wrong address. They will not return my phone calls, and the package contains 4 notarized pages and social security numbers for two people. If someone gets the SS numbers, it could be identity theft.

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    Reviewed Jan. 8, 2009

    Postal Carrier left a registered mail receipt on the door of my apartment. It blew off and was found by a neighbor days later. This registered letter was from my employer, who terminated my employment for failure to contact them concerning the letter's contents. I received a second registered mail slip and signed it and put it in the mailbox as I have always in the past. The carrier did not pick it up and the postal service sent the mail back. I contacted the local USPS office and requested the Postmaster contact me, to which he has not. This action on their behalf, has caused undo hardship, loss of income and employment. I did see the carrier run from the front door but upon opening the door, there was nothing there. I can identify the carrier and spoke to him, which he adamantly stated he did not do such a thing. My neighbor is willing to give a sworn statement to these events.
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    Reviewed Jan. 8, 2009

    I live in a subdivision in Houston, Texas served by the U.S. Postal Service.
    For 2&1/2 years +, we have been trying to have a postal package box removed. It is covered with graffiti and severe rust! This package box is no longer used (newer boxes have been put up and they include package boxes), but to no avail!!! We have gone to the local and state U,S. Postal Services, however in all this time, we keep getting the runaround. The latest reason given is if they don't have an eagle on them, then they don't belong to us. Thru all the rust and graffiti you can see an eagle!!!! Please, please help--- if anyone knows who we can contact that could effectively solve the problem ( a seemlyly minor one just to remove the package box) please let me know!
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    Reviewed Jan. 8, 2009

    I received a notice in my mailbox for an attempt to deliver a package. I was home... No one came to my door or tooted to let me know I had to go to the truck. I called the PO for info about the package. I was told the package would be redelivered. I thanked the postmaster. Next thing I knew, someone threw something on my front porch. I looked out as the package hit my front door and made a real loud noise. I saw this lady standing about midway my front lawn... It was the mail carrier. I asked myself, "Why did she do that?" She didn't say anything but she certainly didn't look very happy. What happened to professionalism and respect?

    In the last 6 weeks, I have experienced receiving other folks' mail, picked mail up from rain and dirt in the road and my mail reaching its destination late... What is happening? I have lived here for 45 yrs and never experienced these problems before. I truly feel that this carrier be counseled on what her duties are and the importance of respect. Thank you.

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    Reviewed Jan. 7, 2009

    On 12/23/08 I filled out a hold mail request online to hold my mail from 12/29/08 to 1/2/09. This means the post office would resume delivery on 1/3/09 to include that held mail. On 1/3/09- I only received 4 pieces of mail, so obviously that was just Saturday's mail. On 1/5- I called the post of several times and they said the postman forget to deliver it on Saturday, but probably had it with him on Monday and would redeliver. I checked my mailbox and there were 7 items- which was just MOnday's mail, because the postage dates were 1/2 and 1/3, so there was no way that could have been part of the 12/29-1/2 delivery. I called the post office back to tell them I did not receive the held mail and they stated that there was barely any mail for me and it was with the MOnday mail they just delivered- this is a lie. There is no way 4 days of held mail and Monday's mail would just be 7 items and the fact that the postage dates don't make sense- I tend to receive a lot of mail. I told them they were wrong and we argued and they pretty much hung up. I was expecting mail the week of 12/29- specifically, I am missing an item from my employer that was supposed to be delivered by jan 1 to all employees. Everyone I know at work received this except me- explain that. This item is a special benefit card that they will not replace for me. At this point, I believe the postman lost or stole my mail for those 4 days. I was expecting bills, late xmas cards, birthday cards, and even junk mail- and nothing. The USPS excuse is unacceptable that there was just no mail for me that week. I have filed various complaints with the USPS website, but nothing has happened and they are siding with the postman that he delivered it- I completely disagree. Almost everytime I request to hold mail, this offfice has screwed it up and it takes days to redeliver- my neighbors have gone through the same situation when they go on vacation. I do not have time to make up a story like this especially when the USPS is impacting my finances but not delivering critical mail!
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    Reviewed Jan. 7, 2009

    During the past year, the US Postal Service has managed to lose all of the invitations to my daughter's wedding, her wedding pictures, our house payment, homeowner's payment and other payments that we have sent out. It cost over $100.00 to cancel the checks for these items. People who were invited to my daughter's wedding did not even know about it. One of her friends received an invitation on April 10, 2008 for a ceremony that took place on Dec. 8, 2007. Some of the groom's relatives did not receive invitations until the middle of March. The invitations were mailed in October. We spent almost $20,000 on a wedding that very few people attended.

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    Reviewed Jan. 7, 2009

    In the last three months, I have sent three separate deposits to my bank that never arrived. Then in December, I mailed my water bill on the 16th and it was not posted until December 30. I called the post office complaint line. Someone called back from 281-920-9337 and left the number for me to call. When I called, no one had record or knew what I was talking about. At one time our postal service was considered up there with the president of the United States in statue, but I guess it has gone the way of all government programs - down the tubes. I am now driving 30 minutes to my bank to deposit the check as I don't trust the postal service.

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    Reviewed Jan. 7, 2009

    I moved to NM on Dec. 10, 2008. I submitted a "forward of address" the same week. On Dec. 31st, I received a confirmation that was typed on Dec. 24th stating that my mail would be forwarded starting on Dec. 15th. It's Jan. 7 and I haven't seen my mail yet. I contacted the post offices on both ends & no one has seen my mail. Yet I was told, "It is in the system". I was informed by 2 different male employees at the Pine Bluff Post Office that the confirmation sheet was wrong when it stated that I should have my mail within ten days of my "Start date", which was Dec. 15th. They told me it would take 2-3 weeks. I finally found a lady with the Los Lunas Post Office that gave me the Consumer Affairs contact number. I spoke with a lady in that department who spoke genuinely of helping me. She called me back & assured me, again, that my mail showed to be in the forwarding system but she didn't know why I haven't received my mail yet. She told me that she would do her best to help me figure this out. She also told me that whoever said it would take 2-3 weeks was wrong & shouldn't have given me false information. I haven't heard anything since. And no one knows where my mail is.

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    Reviewed Jan. 7, 2009

    I had several different items shipped here (APO address) for my husband for Christmas. His father sent us a check also. We have not received 5 packages, 5 packages! Who has that much stolen from them at the post office? This leads me to believe that it was done here when they arrived. Two were mailed on December 4th and 5th, then one on the 11th, one on the 15th and the last one on the 16th! And the last one just happened to be Express Mail, which even with the APO address should have gotten here in now more than 5 days. I have things still a month out! I have lost hundreds of dollars worth of gifts. I am just sick about this! And unfortunately, since we are overseas, we cannot use another service.

    The USPS is unlike any other! They take no responsibility! What kind of company charges for services provided "at your own risk"? We should not have to pay for insurance. That should be included in the price. If there is that much theft going on within the USPS, maybe they should look at some other ways to secure shipments. And one more thing, if my mail was stolen on base, I'm pretty sure most of the people who work in our post office are military, which makes me even more angry. My husband's own people stealing! Well, we are stuck here for three years so I guess I need to insure everything I get shipped here from now on. If anyone really does start to do something about this, I want to know how I can get involved.

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    Reviewed Jan. 7, 2009

    Was at a red light with a car in front with left signal on. Light turned green and I guess that the postal driver behinds felt that he was above the law to pass on the right and continue through the green light. Last time I read the drivers manual you were not allowed to pass on the right. This postal driver passed on the right thus putting 2 cars in the intersectction going straight at the same time. The car in front had his signal on and I didn't, thus stating that I was not turning. Last time I read the drivers manual you were not allowed to pass on the right, this driver not only passed on the right but used as designated bike lane to do this. I think that your drivers need a brush up on rules of the road. Since moving to Portland 3 years ago I have encountered several aggressive postal drivers and this was the straw that broke the camel back. This happened at about 4:45 pm.
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    Reviewed Jan. 6, 2009

    Today was another example of harassment by employees of the Post Office towards me and my husband. We had put a piece of mail in the slot marked "return to sender". They had scratched out the return to sender and replaced it in our PO box. I called Angie to let her know and she said "that was strange" and she would take care of it for me. Over Christmas a perishable item was sent to us and arrived on the 13th as indicated on the box. Someone in the office hid the box until the 26th. Angie saw it at that time and wrote the 26th on it. I have the box and it looks to me that the date was written over, although she says not. Of course, the item was spoiled which was the desired effect. I have had mail withheld from me many times and then had a "final notice" placed in my box. When I question why I never receive any previous notices, the clerks tell me that they have done so. I have also had my prescription medicines withheld from me. I had a large package of clothes ordered from a catalog broken into and a few items stolen. I know it was the post office clerks because the items mysteriously appeared in my box several days later with no address to know where they belonged. I ordered a delft birth plate for my granddaughters first birthday. It never arrived. I kept emailing the dutch store. They kept telling me they had sent it and it should be there. After two months, they finally sent another one at their expense. Amazingly notices for BOTH plates were put in my box at the same time and BOTH plates arrived together. I know they had held the first one on purpose. I have spoken to one supervisor, a man, who said he would take care of it and nothing was done. I then spoke to another supervisor, Angie, and she has tried to change things, but she is only one person and she can't be there all the time. It seems impossible to ever speak with the postmaster. Every time I have asked, she has not been available. These things have been happening over a period of a few years and it's difficult for me to remember all of them. However, I would like for this to stop. It is a federal offense for them to tamper with my mail and I think someone needs to make sure they are made aware of that, and I would just like to receive the service for which I am paying without any hassles.
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    Reviewed Jan. 6, 2009

    My mail is delivered to the wrong address.Then someone in my neighborhood breaks the law and opens it.Not all my mail, just my financial statements.I have reported this several times.The last time I reported it,the local post office did not seem to interested!Someone higher up within the postal service needs to handle this! No apology was offered for my complaint! I have two problems with the local mail. 1.Bad delivery service! 2.Bad public relations by management!lack of concern on the seriousness of this matter needs to be addressed.
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    Reviewed Jan. 6, 2009

    There are mutliple on-going issues:
    We are continually receiving other client mail. Local letters are taking a week to 2 weeks to deliver to local residence. I received a letter 01/05/09 That was mailed out 12/15/08 from 4 blocks away. The post office is stuffing our boxes full with mail from the day before and current daily mail, multiple times with sale literature that is not even addressed to us. (I pick up the business mail Mon thru Fri at 7:45 am)They have a sign posted that it will be available at 9:00 am, Today we received 9 Dell catalogues addressed to 9 different busness in our box therefore our Wall Street Journal was torn, mail was crushed. We have received other customers RX drug packages of which I spoke to the postmaster regarding this I Spoke to Trina regarding all of these issues, and I have discussed them on serveral occasions with the previous Postmaster, Carriers and counter people. They have a wonderful staff that services the customers, behind the counters and carriers, however I believe the Sorting room has something to be desired. Trina said it has to do with being short-handed. In regards to security, ID and theft issues, not such a good idea. We continue to pay, willingly, the increases to have good service, however it is truly declining and needs to be addressed for public safety.
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    Reviewed Jan. 6, 2009

    01/05/09
    Dear Complaint Office, From 6/14/08 until 9/26/08 Mrs. Haught, the Manager of the Joyce street station, and myself, have communicated by phone and through several Emails to no avail. This all started when my carrier decided to start leaving my mail box door open. This wouldn't be a big issue, except for the fact that this was only happening during days of rain. Do to the time period involved, this was no accident. I was first told that my box was to low, which is not the case. The next excuse I got, And I Quote Mrs. Haught;The only deficiency I did find was when you just try to pop it shut, as a carrier might do to try to keep from getting wet, the box only closes 3/4 of the way leaving a 1/4 of a gap to allow rain water to get in thus wetting your mail. I will understand that the carrier will deliberately leave the box open because he does not want to get wet?? thus allowing the mail to get wet, PLEASE!! This quote is from an Email she sent me on 09/08/08. The next derelict of duty came when the carrier was in possession of a certified mail notice and did not attempt to come to my door with the notice. His story was that my dog was barking at him. When I informed Mrs Haught of this, She told me, And I quote;The carrier has informed me that there was a white dog that was barking at him, the carriers do not have to put themselves in harm's way in attempting to deliver mail.(sent 09/23/08) The only thing is, I was in the yard at the time of this incident. I know for a fact that the carrier did not enter my yard and my dog did not bark at him. I sent Mrs Haught an Email informing her of this. I never heard from Mrs. Haught again. There's two problems with this. One, I find Mrs Haughts and my carriers conduct very disrespectful and unprofessional. Two, I live more then twenty (20) miles from the post office. There has been more then one occasion, that I have had to run into town to get my mail. I have Fifty Six (56) Emails on record to this point, And will be more then happy to forward them to anybody concerned. Please note, I will not accept phone calls in reference to this problem. Please contact me at (motech_1@yahoo.com) Thank you,
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    Reviewed Jan. 5, 2009

    I sent an 18x12x12 box from Orangevale, CA to Brush Creek, TN via US mail on 12/16/08. Taped to the box was the mailing address and return address in different locations. The box was not wrapped on paper. On 12/30/08, I received a notice from the post office that they found a wrapper with the mailing address, return address and postage but no contents. I believe that the contents were stolen. If there was damage to the box, all of the contents would not be missing. In the letter, it states that the wrapper was found and believed to have been separated from the parcel during handling. There was no wrapper. It was a box. They had to cut the shipping information off the box to return to me. Unknown if the contents will ever be found. This was Christmas gifts for my family in TN.

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    Reviewed Jan. 5, 2009

    A large package containing 42 books was mailed from this location on Dec. 2, 2008 with a tracking number by an eBay seller. The package has not been delivered to me in Estill Springs, TN and it is now Jan. 5, 2009. Both the seller in California and myself in Tennessee have both been trying to find out what happened to this large package. The personnel at neither location have been helpful. The question that stands out in my mind is what happens to and where do lost packages go to? Obviously, the post office has LOST the box! But, don't they have a liability to try to locate what happened to it? Where do these lost articles end up? In some postal employee's hands - or WHAT?

    The books cost quite a bit of money, plus shipping! I was planning on reading them! Again, I have the tracking number to show that the seller mailed the package, and the only thing that the Post Office's website tells me is that the package was mailed from Richmond, CA on Dec. 2, 2008.

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    Reviewed Jan. 5, 2009

    Recently there was a change in mail carrier on the street that I live. Since this change occured, I receive other peoples mail, that I proptly put back in my mailbox so that the carrier can deliver it correctly the next day. More importantly, I have not received some of my mail which is now causing me to pay bills late and receive late payment fees. More often than not, my mailbox is left open and my mail is wet when I get home, or it is not in the mailbox, but put on the newspaper holder below the mailbox.
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    Reviewed Jan. 5, 2009

    Unfortunately, every online venue this Christmas would not display who my package would be delivered by; OTHERWISE, I would have not bothered. I regularly choose STANDARD shipping and have for years. This year, rather stealthily, when I chose this option, there was no information about who would be delivering the package. BIG MISTAKE!!! I am here to warn you that it is exclusively the USPS. One package was not even delivered to my house - no explanation as to why. Even the postal worker was confused when I finally got to the counter after standing in line for 30+ minutes. Another which could not be found via tracking numbers appeared on the doorstep after the due date and now a package that left the deliverer's warehouse on 12/31/08 comes up with the message: There is no record of this item. What a drag!!! It is inconceivable how any private company would stay in business with this track record! Also, online retailers beware: I am inclined NOT to order online ever again.

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    Reviewed Jan. 4, 2009

    I sent a Priority Mail w/ Delivery Confirmation Receipt - ** and it was mishandled and arrived late. Sent on 15 Dec it arrived after 18 Dec. I was charged a late fee of $39.

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    Reviewed Jan. 4, 2009

    This isn't the first time I've had trouble with Mill Valley Post Office. I waited for three weeks for a book to be delivered from the east coast. Yesterday when it was delivered it had been wrapped again on top of the original packaging. The original packages was torn and destroyed. The book inside was also damaged to where I couldn't give it as a gift. I called the post office and asked for the manager. He said wait one moment. I waited for more than 5 minutes. I knew this as my phone has a timer on it. I hung up and called back. The man answered and I told him it wasn't good to be left hanging on for 5 minutes. He responded “you don't know it was 5 minutes.” I responded “yes I do.” He said he was the manager and was busy. I told him my problem with the way my book had been delivered. He told me to bring it by Saturday and he would take a look at it. But that it didn't have insurance so there was probably nothing they could do.

    Today I drove to the post office approx. 10 minutes and I asked the woman if the manager was there. She rudely told me to get in line. So I got in line and waited and then it was my turn. I asked to speak to the manager. She rudely said WHY??? I told her that I had spoken to the manager yesterday and he told me to come by. She went to the back and was gone about 6 minutes. When she came back she said she couldn't find him but this pkg. didn't have insurance so they couldn't do anything about it anyway. Well how did she know this if she hadn't spoken to the manager. UNBELIEVABLE! What a waste of my precious time.

    As I said before this isn't the first time I've had trouble at this post office. I went first and rang the bell at the door. It rang. No one answered. I rang it again. I could hear someone come and they disconnected the ringer as when I rang it again there was no sound. Not only that. A while ago I wasn't getting my mail. I kept thinking something was wrong. Finally after 1.5 weeks I went there and asked why I wasn't getting any mail. They told me I had put a hold on my mail. I said “no I didn't.” This office is incredibly RUDE. I will hopefully never go back there again. The management is totally unprofessional. I feel terrible that these people are in charge of my personal mail. And it's incredible that I can't depend on them for good service. I'm beside myself with anger. The book was only 25.00 but I'm more aggravated at the way I was treated.

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    Reviewed Jan. 2, 2009

    I purchased stamps online, did not receive them and have been passed around the system on-site at two post offices and online to four different phone numbers, the last of which says they can't help me until Monday. I am sure NEXT phone call will yield results - not. Every USPS employee I have talked to - in person and on the phone - agrees that their online service is ineffective and untrustworthy. I purchase online all of the time with other organizations. Will not be doing so with USPS again.

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    Reviewed Jan. 2, 2009

    When our regular mail carrier is out, we often don't get mail. Our regular carrier has been out on medical leave for 3 weeks. This has been an ongoing problem, especially in the past year. I called the postmaster where our mail originates with no reply. I have called 1-800-Ask-USPS 2x receiving confirmation numbers and a promise that someone would contact me.- No reply to either. There have been times where the postal worker delivers our mail to other businesses and delivers others' mail to us. I have mail on the floor for other business. Our office is in the lower level of a shopping center. Some of the businesses are closed on weekdays BUT that is no excuse for the post office service we have been getting.

    We are a business that receives 75% of our livelihood (in the form of insurance checks) via the mail. We are dependent on the mail to keep our business going. Not only does not receiving the mail impact us but b/c the mail is often delivered to other offices, I can't even trust that the mail is lost. This adds to our work by having to call in and patients asking for money or paperwork. It is also extremely stressful to wait each day to see if mail is delivered.

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    Reviewed Jan. 2, 2009

    Two First-Class letters were mailed on Dec. 17, still not delivered as of January 2nd. I also had a problem with a package to the same address, but that finally was picked up at PO. Consequence was a child did not receive Christmas. Very sad reflection on USPS.

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    Reviewed Jan. 2, 2009

    I completed a hold mail service online and received confirmation # **. I returned home on 1/1/09 and my mail was to resume on 1/2/09. I went to the mail box on 1/1/09 to see if there was any mail left and found all the mail from 12/26/08 through 12/31/08 in the box. I did a mail hold because I didn't want my mail to sit in my box while I was gone but I think it was totally overlooked.

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    Reviewed Jan. 1, 2009

    This is another one about the postal service. I moved from Des Moines, NM, zip 88418 to Raton in November. I arranged to have my mail forwarded through the post office. According to the postal service, Des Moines does not exist either. Even though it has been incorporated since 1919. To mail a letter from Des Moines to Folsom or Capulin, which are both 8 miles away, the mail is supposed to go to Clayton, Tucumcari, Albuquerque and back to Tucumcari, Clayton and then to Capulin or Folsom. A 600 mile round trip to deliver a letter 8 miles away.

    On December 1st, my brother-in-law mailed some Christmas and birthday cards and checks from San Antonio to my address in Des Moines. The cards and checks were for my son, grandchildren and me. He mailed them in a priority mail envelope, return receipt requested. The envelope did not reach Des Moines until the 15th and then had to go back to Albuquerque and then to Raton. I did not receive the priority mail envelope until December 30. It took 30 days for that 2 to 3 day priority mail envelope to arrive. The problem in New Mexico is that everything has to go through Albuquerque. Then the postal service in Albuquerque fouls things up a lot of the time.

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    Reviewed Dec. 31, 2008

    I ordered a Christmas present for my fiance through Ebay. (A Football jersey). I had a package get "lost" earlier in the year that went Parcel Post so I made sure it came Priority this time. I had a tracking number and it was shipped on the 22nd of December 2008. I still have not received it. Last info was it was at a processing center in NJ. USPS calls it your loss if they do not deliver it. I think if you pay someone for a service and it is not provided, you should be refunded what you are out.
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    Reviewed Dec. 30, 2008

    They have a new policy that does not allow products ordered on line to be returned... even if defective or not as advertised. When contacted about the inoperable postal scale I received 3 weeks after I ordered it I was told it isn't policy to help customers and that there was no way I could return the tiny cheap plastic scale that would not do the job even if it wasn't broken.
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    Reviewed Dec. 30, 2008

    I called the on Tuesday, December 23rd @ 9:32 am (Washington State time)to this Post Office - 1234 Saint Johns Pl
    Brooklyn, NY 11213-2729
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    Reviewed Dec. 30, 2008

    They lost my packages for Christmas gifts - guess there is no internal loss prevention at USPS. This is really out of hand someone needs to start prosecuting the employees stealing from the consumers. Best thing that could happen is the USPS to go out of business. Ummm this is fraud.
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    Reviewed Dec. 30, 2008

    Okay, compared to many complaints about the USPS I have read, mine seems somewhat minor. A relative sent a Christmas card from N. Carolina on December 20th, which arrived at our home in California December 29th. This is the most recent in a long long long list of mess-ups by the USPS. The most significant is the loss of our irreplaceable wedding photos (and the negatives) that a friend from Northern California took and were never received. It's because of this really bad service that we rarely use the post office any more. We will pay extra for UPS or Fed-X or, whenever possible fax and e-mail. The USPS is a poorly run organization and certainly not worth the money we pay for postage. Just venting....
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    Reviewed Dec. 30, 2008

    Whatever happened to Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds?
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    Reviewed Dec. 29, 2008

    I have had issues over the past year with packages being left at the front door of my condo complex. There are untrustworthy people in my building, so we have requested that the PO not leave packages, but rahter notify us, and we will come pick them up. I ordered commemorative books for my father for Christmas, which were apparently delivered, but I have yet to receive them. When I called to try to find them, I was greeted with I don't know what you want me to do about it. The attitude was curt and disrespectful from the start.
    I brought up the fact that we have specifically requestsed that packages not be left and was told well no one has talked to ME about it. As if it were my fault for not calling to inform new supervisors to update them as to the specifics of leaving packages at our building. There is no need to get on the phone and start with a defensive attitude.
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    Reviewed Dec. 29, 2008

    Rich a supervisor at the USPS station in South Boston made my wife crys. She called concerning a parcel that is missing. In his sarcastic tone he stated, I don't know what you want me to do about it. Then my wife stated that we have had 4 consumer affairs complaints about the same issue in the past year and his response was, Well no one has spoken to me about it. All of this in a snide and curt tone.
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    Reviewed Dec. 29, 2008

    Guterra kept me waiting 30 minutes to pick up my mail that was being held. After about the first 5 minutes, another employee said the man who goes after held mail was not back from lunch. Guterra said he had asked another employee to get it. After another 10 minutes, I asked again. He said the employee who was gathering that mail is a carrier with a broken leg. I have never before been treated with this much disrespect by a postal employee.
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    Reviewed Dec. 29, 2008

    I have had NO MAIL DELIVERY for the month of December, despite repeated conversations w/ the manager, Ms. Ramirez of zone 43. My official redelivery request I filed online after a slip was placed in my box on 12 20 08 telling me to come to the post office is: WER11249270. Ms. Ramirez assured me on 2 different occasions that I would receive my mail in my box before Christmas. This is 12 29 08. I have yet to receive any mail.
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    Reviewed Dec. 27, 2008

    On Saturday December 27,2008 I witnessed a postal carrier try and stuff a 12x18 paarcel into a 8 inch in diameter post box shredding my parcel and the contents, afterwards the driver attempted to do a three point u-turn almost running over me and my dog while never seeing us or attempting to look out of his rear view mirrors, after partially getting stuck he rebbed up his engine to a very high rpm. and gunned it in reverse while my dog and I had to jump out of the way to safety, I called his annex supervisor who responded that she had only been on the job for two weeks and has not had time to get to know the routes or the drivers and that she would investigate my complaint. It really seemed as if I was being blown off. I also let her know that I had a Christmas card that was now 4days late and missing and of course her reply was that there was no way of tracking it down even though I told her that I have had neigbors bring us mail from four houses down and that I have had to deliver my neighbors mail to them after finding them in my mail box in which some of these were more than likely of sensitive material, She only replied that she has only been on the job for two weeks again as if that excused it all.
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    Reviewed Dec. 27, 2008

    I WAS HOME ALL DAY ON THE 22ND. I did not receive my expected package(Priority mail via USPS). On the 24th I called the company who sent the package to see what happen.I then received a confirmation stating that they attempted to deliver the package on the 22nd at 10am,and that they left a notification,but I was home and they never came nor did they did not leave a notification or did they leave the package with the leasing office. The company stated that this happens alot.That the US mail say they attempted to deliver but really don't but just leave the package at the post office.
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    Reviewed Dec. 27, 2008

    No mail delivery to my street since 12/22/08. Today is 12/26/08. I tried to call to see if I could drive to the P.O. and pick up my mail. I called continually for 1 hour and got only a busy signal. Snow on the ground but should not be an excuse for no delivery. Saw USPS truck one block from my house but driver did not deliver mail on my street. This is the third day with no delivery.
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    Reviewed Dec. 26, 2008

    Unfortunately, I was a first-time victim of stolen gifts this year. Several boxes I sent to different parts of the country arrived missing several items and had things replaced instead of the original hand-made/sentimental gifts I sent.
    In one case a basil seedling plant was stolen and replaced with a blue book value on motorcycles and ATVs the gift was actually taped back up with this instead! Luckily my family thought this was fishy and called to ask me about it, otherwise I would never have known. This tipped me off to call and check on everything else and resulted in a very melancholy Christmas day as the amount of stolen items grew. (It was my first Christmas living away from home and it really added to the grief.) It breaks my heart that you cannot trust the postal service. This had to happen here in LA because things were mailed to different locations. At this point it is only my word against theirs, but nothing was worth much retail value just sentimental value, so I declined additional insurance when they asked. When I did so, the postal worker said, Your loss? which I guess she meant! Considering I mailed everything way ahead of time and nothing was of much retail value, I thought this was a safe bet. Since this is a federal fraud, the more instances they find of similar crimes will result in a greater punishment. Any attention you could possibly help me bring to this circumstance would be immensely appreciated, as Im sure I was not the only victim. Its hard to imagine anyone could sleep at night after stealing gifts with only sentimental value, but I guess anything is possible during these hard economic times.
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    Reviewed Dec. 26, 2008

    mail was not delivered
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    Reviewed Dec. 26, 2008

    I mailed a package there on 12-15-08, and paid extra for the 2day service, and my package still hasnt arrived. If my package doesnt get there soon, ima try get a group of people together who this has happened too, and sue the crap out of USPS! I have witnesses and i recently talked to other angry people who this has happened too! I think they are stealing packages since it is Christmas time, i cant prove that, but Im gonna talk to my lawyer about suing them!
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    Reviewed Dec. 25, 2008

    Our towns name Canyondam it has been 1 word since 1914.We have the first building put here by PG&E, when the road was built
    Whom ever entered it into the computer system for the Post Office made the mistake of listing the zip code of 95923 as Canyon Dam, this is wrong it is Canyondam, 1 word.
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    Reviewed Dec. 25, 2008

    Mailed out a flat fee rate priority mail package on 12/15/08 from Washington State to Texas. A 2 to 3 day delivery(maybe 4 the clerk told me at the post office). The clerk told me I had plenty of time for it to arrive before Christmas. Great, my daughter will receive her own new digital camera (fugi $200) before Christmas so she can take pictures of her newborn and the children and email them.
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    Reviewed Dec. 24, 2008

    on 12/17/08 a priority mail was sent to me in Iowa from Wis. the tracking says mailing is in New Jersey. I called usps customer service 1. I was told call back tommorrow thanks and was hung up on 2. I'm going to put you on hold hung up.so no package and no one will give me an answer HELLO IOWA IS WEST OF WI.Everyone I have talked to total of 7 usps employees no answers
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    Reviewed Dec. 24, 2008

    NO MAIL IN DAYS !! Mildly inclement weather, but people are driving around without any problems. Called to ask if / when delivery would resume. Nasty, rude response.
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    Reviewed Dec. 23, 2008

    A 30-pound package I sent the previous week was returned to me, dropped off on the front porch with an ink stamp on it stating, found loose in the mails at los angeles BMC.
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    Reviewed Dec. 23, 2008

    Mailed package December 18th, priority mail, which costs extra. It is now December 23, and they have not received it. The package was going 1 hour away!
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    Reviewed Dec. 23, 2008

    Around 2:15pm today I was in traffic when I noticed a USPS driver's dangerous behavior. The woman was both eating and speaking on a cell phone while in traffic. This is very dangerous behavior and puts everyone at risk. The location was near Viers Mill and W University Blvd. The truck number was 2210045. Please have a conversation with safety information for this driver as well as all other USPS employees while on duty.
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    Reviewed Dec. 23, 2008

    I ordered a smoking cessation device that was mailed to me, Priority, on the 10th of December from Fort Worth, TX. It's now the 23 of December and the package has yet to arrive.
    The delivery confirmation number on the package says that shipping information was received on the 10th, processed and left Fort Worth on the 11th. After that no more information is available, the status just says 'Processing'. I called the USPS 1-800 number on the 17th to see what was going on. They took down the information and marked the package as lost. The woman I spoke to told me that she would have someone more apt to handle my question call me back withing 24 business hours. A few hours later a woman from my local post office called me and I redescribed the situation to her. She told me to give it a few more days due to the holidays. There's a lot of packages, sometimes things take a little longer, to quote her. The second package was Christmas gifts sent 2-Day to me by a friend in Kansas City, MO on the 19th of December. She also sent another package to New York the same day. Guess what? The package made it safe and sound to New York and, according to the delivery confirmation info, still hasn't arrived in California. Spoke to my local post office yet again to see what was going on and given NO definitive answers. All I heard was to wait and my 2-day package, should arrive to us late tonight or early tomorrow morning. You should receive it tomorrow. At this point I'm thinking, I'm sorry, 'should'? This is quite possibly the second package in one month to go missing on me. I don't want to hear 'should'. USPS needs to get their act together. What I find the most pathetic is that they have no way of tracking the packages themselves. They provided me the EXACT information that I found online looking up the DC number.
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    Reviewed Dec. 23, 2008

    As Christmas arrives, I have been waiting to collect all of my packages. Today, I watched the 'temporary' or 'substitute' mail carrier bring my mail to my mailbox. When this carrier comes, we NEVER get our REAL mail, only circulars and presorted junk mail. After checking the box, I tracked a package on USPS.COM and was notified there that my package was attempted delivery TODAY at 9:23am. This is simply a lie and not true, as I watched the Red Mail Jeep come and Leave. Now I must get in my vehicle and drive to the local post office to pick it up. I think Substitute carriers only deliver the 'easy' (junk, i.e. Circulars) to make their work day easier and faster... this time at MY EXPENSE.
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    Reviewed Dec. 23, 2008

    No Mail
    Wrong Mail Picked up part of mail
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    Reviewed Dec. 22, 2008

    My mother mailed a priority envelope from Sylacauga AL on 17 Dec 08 to me here in Stafford VA after the post office clerk assured her it would arrive in 2 or 3 days at the most. It did not arrive on the 22nd and I doubt if it ever will. It seems lost mail is typical for the Stafford Post Office and for the Postal Service in general. Our tax dollars at work!
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    Reviewed Dec. 22, 2008

    Requested delivery of three packages from Washington to Michigan. Sent priority mail. Mailed on December 15, 2008 and they still haven't received the packages. I will never use USPS again. What a total rip off. Christmas is totally ruined.
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    Reviewed Dec. 22, 2008

    For the past year and a half my mother and I have been having trouble with package deliveries. For some reason, even though someone is home and the front door is open, the mailman does not come to our door to deliver packages. He/she just leaves a pink receipt that says Sorry, we missed you. This happens about 90% of the time we receive packages. We both live at the above address, but I am away from school for most of the year. Thus, my mother lives alone most of the time. She is disabled and cannot drive. This makes it difficult for her to go to the post office and pick up a package. In turn, it takes longer to have the package redelivered, and is frustrating considering it could have already been delivered if the mailman took the time to come to our door.
    My mother has complained numerous times to the main post office in Hawaii (Sand Island), but nothing has changed. Once, the person over the phone even told her that mailmen do not deliver packages to doors in our area because of safety concerns! That definitely does not sound like compliance with Section 508! This was even more troubling to hear considering my mom's disability. Sure, we may not live in the nicest neighborhood, but there is a security guard and police station right down the road. I have never personally witnessed anyone hassling the mailman.
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    Reviewed Dec. 22, 2008

    On several occasions I have seen this woman use offensive remarks and just be rude to people. She obviously hates her job and wants everyone to know it. She is unpleasant, rude, and intentionally slow. I have seen her close down her window with people waiting in line so she could go sort. I have heard her tell people that she does not have time for them and also heard her say that people are a pain in her rather large but.
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    Reviewed Dec. 22, 2008

    This post office in Truckee does not function at an acceptable operating level as proven by weekly abuses of missing mail, wrong deliveries, poor service, and a host of other problems that is making it almost impossible to run a small business. In the last two years, I have had checks and first class mail go missing numerous times, had mail ripped apart by being thoughtlessly stuffed into my post office box, and have never been able to receive a single priority mail package. The packages go missing once they arrive to the Truckee Post Office. Every single package sent to my business (at least 8 this year) have been lost by this Post Office without me ever receiving a delivery notification. All packages were tracked by the sender as being delivered to the Truckee Post Office where they disappear into thin air. These are packages with TRACKING NUMBERS! When I contact the shipper of these packages, they show the tracking number on the item as being tracked to the Truckee post office. I never ever receive ANY notification that I have a package by the Truckee post office. I have to contact the shipper when packages dont show up. When I go to the counter to give the postal worker my tracking number, they tell me they cant/wont (REFUSE) to even look for the package because there are hundreds of packages at the post office. I have been told numerous times to just wait until there is second notice on the missing packages. I have never ever received a first notice? on all the missing packages and some have been at the post office for over a month according to the tracking numbers of the shippers records. It is very frustrating. I actually have to have important first class mail (checks and contracts) resent via FED EX to my home at a very high cost I cant afford. My business can no longer function with the Post Office in Truckee like it is.
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    Reviewed Dec. 22, 2008

    This is the second year in a row that the usps has lost my grandaughters christmas gifts, this year I traacked it and insured the package, but there is no record other then it beibg excepted at the local post office, I sent it priority mail Dec 13 2008 why is the post office able to collect payment but has no recourse for not providing the service.
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    Reviewed Dec. 22, 2008

    I sent my daughter an Express Mail envelope on 12/19/2008 at 12:46 PM. They told me she would have it the next day (Saturday). Needless to say, she did not receive it. She is a single parent and I sent her a gift card so she could buy my grand children Christmas. I finally called The USPS Consumer Affairs this morning (Monday) and was not happy with their attitude toward how I felt. I told her that my daughter had to work and my grandson would have to stay home from school to receive the envelope. She said, ma'am, I'm sorry about the inconvenience, but the package is there and it will be delivered. She said, you can go get a refund. I told her it wasn't about the money, it was about my grand children being able to have Christmas. I also asked her if the post office was going to go shopping and buy my grand kids Christmas since my daughter did not get the envelope when she was supposed to. She proceeded to say, I know you aren't asking me that. I am so furious with USPS right now, but it's like they have an I DON'T CARE attitude.
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    Reviewed Dec. 20, 2008

    FIRST INCIDENT: I mailed two packages piority mail on dec. 8th, 2008 from the above post office. the packages were being sent to new york. the packages did not arrive until december 17th, 2008. that is 8 days later!!
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    Reviewed Dec. 20, 2008

    I bought a card of twenty stamps that have a 1.75 inch X 2 inch description and barcode area at the bottom.
    My problem is that there is room for three more stamps in this area and the barcode. Why doesn't the postal service use this material for more stamps? There would be more cost to the consumer for the sheet, but there would be less paper and glue wasted for the same material being used. Imagine you getting the price of three more stamps for the same size paper! I know your tooling would probably have to be revised or maybe just simply a computer program revised. I don't know how you make the stamps. Please let me know what you think of this. If I don't hear from you soon I will contact someone else. Sincerely, Paul Hutchins
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    Reviewed Dec. 20, 2008

    I complained about not receiving my Carol Stream Examiner for 3 weeks and she was rude. She cannot help me, she told me, and would not look into problem. Said it is the plant problem and they don't take call.s
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    Reviewed Dec. 20, 2008

    Hello,
    My name is Calvin H. Perkins Jr. I purchased a P.O. Box 10/29/08 from the Irondequoit Station because I moved from my old address which was 100 Lorimer St. I put my change of address form in for me only. I got a change of address confirmation from the United States Postal Service stating that if my information was correct which it was, it would be forwarded to my new address on 10/30/08. Now it was a process which took even longer. 7-10 days which I was OK with. Then It turned out to be 20-25 days because the regular carrier for Lorimer St. here in Rochester, NY, was on vacation and the carrier or carriers were not doing what they were supposed to by checking to see were there any change of address forms. My mail was held up for a couple of weeks. Here it is 12/19/08 my sister called and said the mail man came with some child support papers and because I don't live there he sent them back to Florida. I called Florida and gave them my P.O. Box but nothing has take place. I will be calling Florida on Monday 12/22/08 to remind them of my P.O. Box. I realize some mail will not be forwarded but I'm not getting mail that can be forwarded. All I want is for the Lorimer St. Mail man to send my mail to my P.O. Box. If this is happening to me, How many other people is this happening to. Thank you for listening to me.
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    Reviewed Dec. 20, 2008

    I sent an envelope priority mail to
    Stafford VA. Mail sent 12/15 and as of 12/19 I cannot track it.The local post office could not track my mail. My grand daughter has not received the envelope
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    Reviewed Dec. 19, 2008

    On Thurs. Dec. 18th I went to the Post Office at 12912 Conamar Drive, Hagerstown, MD 21742. I walked through the door at 4:59 PM. There was a line of people waiting at the main counter. I was rudely told by a woman at a seperate counter that they were already closed. She even had the gate around her island cubicle already shut causing the line to back up at the main counter. Even if it was a minute or so after 5:00PM it is poor customer service to turn people away. I understand that they want to get out of there, but there was already a line and it is the busy holiday season. I had two packages to mail that needed to be received before Christmas. The sign says they are open to 5:00PM not a few minutes of. I have a post office box there that I use for my online business that I now will soon be cancelling due to this. Terrible treatment for a branch of the US Government.
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    Reviewed Dec. 19, 2008

    I sold a laptop and shipped it missing a memory card. To compensate, I shipped the memory card separately along with a $15 cash refund for my mistake. I shipped it in a new, sturdy bubble mailer to Puerto Rico. Shipping confirmation never showed that the package arrived but it did--opened and empty. It was obvious theft likely by someone at the San Juan Post Office where tracking for the item stopped.
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    Reviewed Dec. 18, 2008

    When I have a package, I assume that mailman would knock on your door or ring the door bell before he/she write you a note on the door. No. It did not happen to me. How did I miss the package when I was home all day. I went to Main post office to make a compliant, but the supervisor that I talked to was condescending. She said I do not think that it would happen. A mailman has already made a step to the door to write you a note and why would he or she knock on your door I do not think that the supervisor take my compliant well. I am sure this would happen again if a manager or supervisor does not take an action with their staff.
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    Reviewed Dec. 18, 2008

    I mailed 4 letters on December 4, 2008 in the mail drop box in front of the City Hall. It is now December 18 and none of my letters have been received. One of the letters was my student loan payment which is now 13 days late. I dont know if I should cancel the checks or wait to see if they will ever be received. This is horrible!
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    Reviewed Dec. 18, 2008

    This is a complaint against the postal service in Talking Rock, GA. I live fulltime in my RV traveling the U.S. I have a mailing service that sends my mail to me General Delivery when I am in an area for a short time. I will place orders at this time such as my vitamins and have them sent to General Delivery as well. This is a service provided by the US Postal Service for people that do not have an address. While in Talking Rock, GA I had mail sent to me however, the postmaster returned it. Never holding it for me and then telling me that she would not accept mail General Delivery. She says that if I am in the campground for more than 30 days that I have to have an address. She returned my mail before I had been here 30 days. I will be in this location for more than 30 days as I am visiting friends in the area over the holidays. However, the postal service does not make that restriction.
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    Reviewed Dec. 17, 2008

    On 6-20-2008 I tried to get a shipping label from Click-N-Ship it did not give it to me and then wound up charging me 4.75 three times. I tried the next day to get the label to work and charged me another 4.75 three times, but this time it did not show up in the Click-N-Ships history, but it did my bank account. I had called Hattie and she requested that I go through online to request the refund. I did and did not get the refunds. I then proceeded to my bank - CFSBKY and the my bank VP Jennifer Apple called and spoke with John on 6-27-2008 who requested that we send a letter to the Refund department with a copy of my bank account showing where the charges had been taken from my bank account. Still no response so I called back on 7-21-08 and talked with Kris C who admitted she saw the 3 charges and the 3 phantom charges and requested that I fax all of my bank statements to her to be submitted for approval and what would be done about it and gave me a ticket # 2389431. Still no response and I called again 9-18-08 and spoke with Alison who did not want to do anything but to leave Kris a message to call me back. I had still had gotten no response and called them again on 11-11-08 and spoke with Kyra who asked me to call Kris back due to being on the phone with another call. I called back and got Lisa who hung the phone up on me so I called back again and finally got Kris who asked me to refax all of my banking info again, which I did. Still no refund or response and called again 0n 12-17-08 and got Angelic who finally transferred me to a supervisor - Kristen (not a nice lady) who then proceeded to tell me that no one is to ever call a customer from their company and that I only had 60 days to request a refund. I explained to her that I have been requesting this from the very beginning. She then laughed at me and told me that there will be nothing done - no refund for the phantom charges for she does not see it in my history even though they have had all of the documentation since 6-27-08 that they had taken the money from my bank account and hung up on me.
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    Reviewed Dec. 17, 2008

    I was trying to mail an international package in a priority mail envelope to Spain. Watseka Hill (USPS Representative) took exception to me asking the question how long it would take and if there were quicker delivery options. She exploded into a tirade and told me to 'look at the screen' and kept talking in a feaverished pitch about the flat rate. I asked her again what were my options in sending this quicker. She said I was not listening to her. She could not understand I wanted to send it quicker not at a reduced rate. I could not get the information from her about sending it in a more expedited way, so I asked to speak with a supervisor. She then refused to serve me, told me to stand aside, ignored me and asked for the next customer. I asked again for the supervisor's name, she did not know, she said Debbie and did not know her last name and refused to get her assistance. I waited and I asked again for the supervisor. Watseka Hill finally left and returned with Debbie Gardner the supervisor. Watseka Hill had discarded my package and customs forms to the side, had bullied and shouted at me and refused to serve me.
    In stark contrast Debbie Gardner professionally and courteously had another employee assist me and complete the transaction, in a matter of 2 minutes. After this unacceptable, unprofessional and insulting behavior and tirade from your representative Watseka Hill, this representative continued to completely ignored me and started to speak to the next customer and addressed them as 'sweetie' in order to make her point. This experience was erratic, combative and completely uncalled for and Watseka Hill was completely aware of her behavior since she treated the next customer in such stark contrast to how I was treated. She obviously wanted to make a point. This experience left me shaken and completely upset. There is no reason for this employee to treat customers like this. This employee is a bully and is severely undertrained and unsuited to be working with the general public. Your prompt attention to this matter is appreciated and I await your acknowledgement and response to my complaint. Lynne Fraser
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    Reviewed Dec. 17, 2008

    I live in a 3 family private house and noticed almost a month ago, that i was not recieving mail. When i called the post office, they informed me that it was being held at the station. I went to the station to pick up my mail, and when i asked why mail delivery has been stopped i was informed by an employee at the window, that the lock needs to be fixed, and that someone from repairs would be out to do so. It has been 1 month, and now we are recieving different stories from USPS saying that it is now our landlords responsibility to fix the lock, however all apartment mailbox locks work, its the lock that USPS uses that does not work. I went into the station today 12/17/2008 and spoke with a supervisor by the name of Ms. Ortiz, and was told, that the repairs department has alot of work, and she is not sure when this problem will be resolved. She did inform me that she needs to schedule a date that works for her, my landlord and the repairs department to go out and check the lock. However, me being a working adult i do not have time to keep leaving my job early to pick up mail from the station on the selected pick up days becuase of the neglect of this station. I would like this matter resolved and it should not take another month to fix.
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    Reviewed Dec. 17, 2008

    I purchased an item on ebay november 13 from
    Maria Vasconcellos candidacox@yahoo.com
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    Reviewed Dec. 16, 2008

    I would like for file a formal complaint. My family has had poor service the past few YEARS. We have tried to live with it since USPS just doesn't value its customer any longer.
    In August, a sympathy card was sent from ELGIN, IL 60123 and delivered to us in SEPTEMBER. This is awful service. We have had payments delivered weeks and up to months after being sent via the postal service. We have reverted to FedEx for this and the much better customer service for our important deliveries. As for cards and letters we are using email. Today was the stresser for me. I received and anticipated newsletter that was ripped and shredded. The letter on the Envelope aske ME the RECIPIENT to better package my news letters that I plan on receiving. This is absurd and ridiculous. The Postal Service has a responsibility to its customers. I will be contacting the Post Master General and the States Attourneys Office if service to and from our address does not get better. Our letter carrier is great but your lines people and employees at the postal offices and on the road need SERIOUS work in dealing with sensitive documents. This is why I will decline to accept anymore increases in postal fees. I will pay higher rates you your competitor FedEx to ensure my deliveries are treated with a sence of urgency. USPS Customer
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    Reviewed Dec. 16, 2008

    I have been here before,but I want my life back.I have two dogs-a shelty and a part chow. Both friendly. I have lived at this address for 20 years. I have had no problem in having u.s.mail
    delivered to this address in 20 years. the current mail curier has in the past given my dogs treats. This is a one block street,about 18 houses. Five houses on the block have dogs. my dogs are not visable during the day,locked in the house between the hours of 9:am &4:pm because the curier has decided my dogs are a thret.They told me they will not deliver my mail at all. I paniced and rented a post office box. How come I am the only one the block that is threatened this way. I TRIED,I CAN NOT DO THIS.I AM 70 YEARS OF AGE AND HAVE ONE LEG AND ONE HAND AND SUFFER FROM ACUTE BRONCHITIS. I CAN NOT WALK TO THE POST OFFICE EVERY DAY. I CAN NOT WALK TO THE POST OFFICE WITHOUT STOPPING HALF WAY TO CATCH MY BREATH AND CONTINUE.I AM AN AMERICAN CITIZEN AND HAVE THE RIGHT TO HAVE MY U.S.MAIL DELIVERED TO MY HOME LIKE EVERY ONE ELSE. I WANT MY LIFE BACK. I am going to cancel my post box.
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    Reviewed Dec. 16, 2008

    To whom it may concern,
    Please regard this letter as formal complaint of U.S. Postal Service(USPS) and its failure and apparent refusal to deliver parcels to our home. I seek your assistance in resolving this matter as USPS has failed to attempt to deliver to our home and when contacted, assured me twice they would deliver on consecutive Saturdays but did not follow through. The parcels were sent home from Iraq by my roommate who has served there for the past 18 months putting his life on the line to serve this country and yet the USPS can't deliver his parcels to his home? It has been over a month now since receiving the initial USPS yellow slip informing me of the five(5)parcels dated 11/10/08. I did not check mail for several days as I was working quite late overtime and was too tired to check my mailbox. By the time I checked the mail box on the evening of 11/14/08 there were other notices dated 11/12/08, 11/13/08, and 11/14/08. On 11/15/08 I called USPS for redliver (redelivery number - WER11029374) and asked them to please deliver the five parcels and leave by the door. USPS said they would deliver on Monday 11/17/08. Upon arriving that evening 11/17/08 there were no parcels to be found in front of the door or elsewhere. I assumed perhaps they would be delivered the following day. Of course they were not, however, I still gave them the benefit of the doubt thinking maybe the next day surely they would be delivered. It did not happen. So on 11/20/08 I called USPS and asked why I did not get delivery of the five parcels on 11/17/08 as they had told me or on the subsequent days and the lady clerk then proceeded to inform me that post offices DO NOT deliver heavy parcels and the intended recipient must go to the Postal Office themselves and pick the parcels up. She then proceeded to tell me I should find someone to help me pick up the five parcels! P.s. I believed the address on five parcels were writing To our home address NOT to the Anaheim Post Office. I also believed my roommate were asking (paid service) Post Office to do the service NOT me. I believed each parcel met Post Office requirement, they were weight =70 lbs. or less My patience was running out so on 11/22/08 I filed a complaint with the USPS (CO40834149). The lady that assisted me at the customer service center assured me that the Anaheim main Post Office should deliver the parcels if they accepted the parcels. So I waited. Four days later on 11/26/08 something was delivered--another yellow slip asking me to pick up my own parcels! I was outraged. On 12/1/08 the Anaheim main Post Office called (after i filed complain to USPS customer service) and informed me that sometime on Saturday 12/6/08 someone would deliver the five parcels. I waited the whole day and no one showed up. I was very upset of the run around the Anaheim main Post Office was giving me not to mention ruining my weekend. I then proceeded on 12/08/08 to file yet another complaint with the USPS (CO40834194). A couple of hours later I received a call from the USPS Consumer Affairs. I reiterated my experience with the clerk that had said the Post office does not deliver heavy parcels. Tim, the Consumer Affairs representative I was speaking with, told me that's not true and went on to say that if the Post Office accepts the parcels they will deliver. He assured me that the supervisor who is working for the Anaheim main Post Office would deliver the five parcels on 12/13/08 between 10:00 AM and 12:00 PM. Once again my weekend ruined as I waited the whole day and no one showed up with the five parcels. Those are the facts and hopefully will aid in any assistance you might be able to give my roommate to have his five parcels sent home from Iraq delivered by the USPS. Sincerely,
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    Reviewed Dec. 15, 2008

    Last week we twice failed to receive our mail delivery. This is a law office with lawyers who are under strict time deadlines based upon the mailing (not receipt) of certain first class mailings. What must we do to be able to dependably receive our first class mail?
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    Reviewed Dec. 15, 2008

    I think these people are stealing my mail (West Palm beach office on Summit blvd) last year i had 2 christmas cards opened with the gift cards stolen out before i received them, one from maryland one from new york, and now my netflix and son's birthday present are 5 days late with no explanation as to why.
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    Reviewed Dec. 15, 2008

    My PO box was closed for no reason. No explanation was given and request to speak with manager was denied.
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    Reviewed Dec. 15, 2008

    I (Frank Tomsik) sent a insured package to South Dakota. The amount of insurance, $200.00 was purchased at the time. The contents was a hydrogen cell that I had custom built in California. The cell was damaged in route. The receiver of the package returned it to the postal carrier & filled out a claims form. The employee,(Jess Powell) sent the cell back to me (Frank Tomsik) with a letter saying to get it repaired. Then to send the invoice with the cell back to him. I did as explained in the letter. The cost to get it repaired was over the $200 that I had insured the item for. A month transpired & nothing was heard about the package. I then called the postal office to find out what had happened to the package. The postal carrier worker, (Jess Powell) Said he was waiting to here from the claims office in (Seattle, Washington), also the package was sent there. He was very nasty to me on the the phone after I asked him for the claims office number. I then asked him for his supervisors number. His answer was I don't have any. I looked up the phone number for the claims office & found out it wasn't in Seattle but in ST Louis. I called the number of the claims office & talked to a worker. I gave her the insurance claims number. She said, There was no claim ever processed from Hill City SD USPS. She suggested I call the Postal Service back in Hill City to try & locate the Package. I did as directed & with luck the worker (Jess Powell) wasn't working but another employee was. He said the package was still there. I asked him how I could get it released. He said I would have to cancel the insurance to get it back. I did because of fear of the package being lost conveniently. I had the claims carrier in St Louis call the USPS (Postal Office) in Hill City telling them to release the package. When the receiver of the package went to pick it up , the Postal Carrier worker (Jess Powell) threw the package at him & Said! I'm going to have you arrested for insurance fraud & income tax evasion. Nice service, I never was at any time, disrespectful or forceful.
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    Reviewed Dec. 12, 2008

    I sent a priority mail package from the post office in Archdale, NC on 12/01 to a post office box in Jacksonville, FL. I sent it with delivery confirmarion. The envelope contained 2 checks worth over $800.00. The money was sent to be deposited into my bank account in Florida. The money have never been delievered. The delivery confirmation only shows accepted. Which means they admit they have it, but have no idea where it is. I have spoken with so many USPS employees over the past few days and I am no closer to my money. The 1st USPS employee stated to allow 14 days for a 2-3 day delivery confirmation package. Then 2nd USPS employee stated she would look into it. She has sent a fax to the Jacksonville Post Office since they wont answer the phone. WOW! Nice work - a fax. The 3rd USPS employee stated she could give me an address that I could write a complaint to. Isn't that funny. They lost my priority delivery confirmation package but they want me to WRITE a letter of complant. Wonder if that would get lost also and funny how I would have to pay postage on a complaint letter about the post office!!!! This is wrong in so many ways. They really don't care. I wonder if their paychecks ever get lost in the mail?
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    Reviewed Dec. 12, 2008

    I used to have a post office box at the Euclid Station in St. Petersburg for the past two years. I ended up moving my post office box service to another station in St. Petersburg due to the poor service I received.
    Back in December 2007 I was awaiting a revised condo unit owners insurance bill as I made changes to my policy. My condo unit owners policy renews in December but I was advised by my agent to wait until I received a revised bill. Then came March 2008 and I have not received a bill from my insurance company; I got an urgent phone call from my agent stating that unless my insurance was paid my policy would be cancelled for non-payment of premium. I did indeed made the payment but I was told that my revised bill was mailed back in February 2008, which I never received. This is not the first time I have had issues with the Euclid Station. I have had mail addressed to my post office box which was not addressed to me; I return it in the misthrown mail slot but it comes back. Same thing for unwanted mail as well. After this incident I wanted to move my post office box service sooner but I paid for a year's worth of service and I did not want to lose any money I paid. I eventually relocated my post office box service to another station in St. Petersburg and in November 2008 I closed my post office box at the Euclid Station. I was able to close my post office box but not without being subjected to rude treatment and verbal abuse by a retail window clerk; she aggressively and belligerently demanded my street address when I filled out the form to get my key deposit back as I filled in my new mailing address (by the way, I do not receive mail at my street address for security reasons). That experience left a negative impression in my mind which resonated the rest of the day as I had other business to tend to.
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    Reviewed Dec. 11, 2008

    On September 30,2007 I completed a change of address on line when I moved in with my parents at 4951 Dallen Lea Drive. In November 2007,my parents moved to 14635 Zachary Drive, 32218. A change of address was submitted by them (my parents). Since then, most of my mail has been delivered to my parents address and some mail is coming to my address. In December 2007,I spoke to Mr. Arthur Jenkins at the Lake Forest Station,concerning the misdelivery of my mail. Since speaking to Mr.Jenkins, I have spoken to,Wanda and tori at the Lake Forest Station. I have submitted two additional change of address forms. All to my dissatisfaction.
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    Reviewed Dec. 11, 2008

    Postal service sorting machine damageed letter containing money order payment. Letter was delivered damaged and was returned to us as unacceptable.Payment was late and it will cost $15.00 dollars more to have a new money order issued and will take ten weeks to recive. Postal service says that their is nothing they can do.
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    Reviewed Dec. 10, 2008

    This is the 3rd time this United States Postal Service annex has messed up my shipment. Twice it is the same issue. I specified to the clerk that I need "proof of mailing" and also "TRACKING SERVICE". On 12-8-08 I made it known that I need "tracking service" and also needed insurance on the envelope for 1214.00. The clerk specified that the VH number on my PS Form 381-P receipt is the tracking number.
    Two days after sending the envelope and the VH number is not trackable !!!! It is appalling that the United States does not have a trustworthy postal service !!!!
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    Reviewed Dec. 10, 2008

    After living in Roseville for 14 years I received notification from the post office that my new mail carrier complained about the height of my step onto my porch and felt it did not meet the city code standards set by Roseville City Ordinances. This was not proven to be factual as knowone was sent to measure my step it was based on feelings. After not receiving my mail for two days I contacted the post office who informed me that they placed a 10 day hold on my mail (without notification I might add) due to the height issue of my step. I was then asked if I measured my step or made improvements. I told her no and she then informed me she could have someone come out and measure but they really dont like to do that!!! In addition, my new carrier appears to be very over weight and probably does have a hard time walking up and down stairs but I find it hard to believe I am just now having this problem after living in my home for 14 years!
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    Reviewed Dec. 9, 2008

    The postal is continueally mnisdirecting my mail.They are not returning my return certified cards to me. This has been a agoing situation for 5 or 6 years now. I have complained to the complaints office i chicago, illinois and they don't seem to be able to do anythying about it.
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    Reviewed Dec. 9, 2008

    i went to change my address and they have to come out and rekey my mail box. it's been a week from the set date that they said they would come out, and i have no access to my bills!! i tried to call three of their numbers and it rings and rings. i even call the city of tomball and all they could do is give me the same numbers to call. what am i supposed to do??
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    Reviewed Dec. 8, 2008

    On December 5, 2008 around 3 pm. I went to the Verdugo Viejo Post Office to drop a mail(rush).Their Stamp machines(2) were out of order (as always) and the line was long for the service counters. At that time 3 employees were helping customers but one of them closed her station after she finished with her customer, so only 2 were left to help about 20 people. As I asked employee named Estella if there is someone who could help me to buy stamps she replied "No, you have to stay in line. Or you can go to any of our 6 Post Offices." She was packging one lady's boxes and filling out all her paperwork and was doing it very slowly while socializing with the customer. Other employee was also wrapping packeges but not socializing. I waited about 10 more minutes and asked Estella if she could call her supervisor out front so I could aske him/her to help me, she replied "No." I asked if there is one on duty, to which she replied "Yes and not just one, but six". I told her "Well, can you call one of them" she replied "No, I am not calling anybody,I can not leave my area...". And then she made a comment to the customer she was helping "..Look at her, trying to show of..." and more remarks that I could not here but all of them were addressed to me, since her customer was looking at me while listeningand laughing along with Estella.. All of Estellas remarks we very arrogant, comlitely ignoring my (customer) needs and not suitable for US Postal( Federal) Employee.
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    Reviewed Dec. 8, 2008

    Second missed delivery in last four weeks...On 12/05/2008 at 2:22pm I mailed via express delivery the employee payroll from usps in Sycamore branch, Cincinnati oh. Phone: 513-792-7708....tracking number eh 640090561 us..Delivery was set for 12/06/2008 before 3:00 pm....Did no happen...Package left Cincinnati at 6:37 pm to Muncie, Indiana...Arrived at Muncie 12/06/2008 at 11:26 pm ?????
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    Reviewed Dec. 7, 2008

    I carried mail out of this station and when I tried to use my debit/check card to pay for my stamps I was told that my card was not signed. I told the clerk that my credit union advises against it, an extra level of security in the event of a lost/stolen card. He told me an unsigned debit card is OK and there is a postal regulation saying he can refuse the card.
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    Reviewed Dec. 6, 2008

    I live on a one block street.About 18 houses.I have an fence eenclosed yard with a gate. there are 4 enclosed yards on the block.I have 2 dogs,a sheltie & a part chow.Both are friendly.I have a mail slot on my front door and I made a larger package door.There are five steps to the front door.The dogs mentioned are not out during mail delivery. There are five houses with dogs on the block.pitbulls,rottweilers are some.The mail carrier has three times thrown my mail from the sidewalk to the stairs during the rain and in the snow.The mail was soaken wet and bills had to be dries before I could pay them.He says my dogs bother him(lie).
    the manage tells me they will not deliver any mail to my home again.I am forced by this treat to rent a post office box. I am 70 years years of age, with one leg and one hand. Why am I the only on the block that is threaened this way?The carrier goes to the other hoses and deliveres the mail. When he is off other carriers have no problem delivering my mail.UPS comes to the door with no problem.FEDEX has no problem comming to my door.Why am I being singled out by this carrier. I have lived at this address for 20 years with dogs with no problem. As an american citizen I have the right to have u.s. mail delivered to my home.
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    Reviewed Dec. 5, 2008

    Shipped a package from Gladstone Oregon post office on Nov. 17th 2008. Handed it to the postal worker with postage and label already complete. Purchased delivery confirmantion/tracking. Package was being sent to Kentucky. Since handing it over to Post office the package has vanished with nothing showing with tracking information. It is now Dec. 5th. WHERE IS THE PACKAGE AND WHY HAS IT NOT BEEN DELIVERED TO KENTUCKY or anyplace else for that matter!!! Checked with Gladstone Postal service and they could tell me absolutely NOTHING!!!
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    Reviewed Dec. 5, 2008

    I want to file a complaint regarding a specific post office at zip code 95101. They refused to send my item via first class when I insisted that I want to send via first class. This is not my first encounter. In fact, this has happened multiple times and I've finally give up talking to all the employees and supervisor over there at that post office.
    I followed your www.pe.usps.gov to determine the rate of my item and it turned out that my item can be classified as "LETTER" and "NON-MACHINABLE" and weight less than 3.5 ounces. The actual package measures 6"x6"x0.25" thick and weight 2.5 oz. So I determined the rate based on the chart to be $0.76+$0.20(non machinable) surchage. Then i went to the postal office asking to send my item via first class + surcharge. They REFUSED my request and insist I have to pay 50% more using parcel post for my item. The item was supposed to be only $0.96 via first class and I was asked to pay $1.51 via parcel post. I even have receipts from previously proving that I've sent the same item at the same post office via first class without any problem at all. If they could send the very last time, why they cannot do it this time? When asked to give me a reason, they said it's because your item is "flexible and breakable" so it cannot be put in the machine based an "letter" definition so I must pay for "PARCEL" because of that. Seems like most of the employees at this post office is NOT WELL TRAINED to know how to classify an item as a letter, large envelope or package. Even showing them the description I printed of usps website, they still insist I'm wrong and they are right and REJECTED to send my item via first class. When I explained to them that is why there is a 20 cents extra surcharge for the "NON-MACHINABLE" letter they didn't say anything. When I asked if I can send my item via first class, they didn't say anything after that. So we are at NO CONCLUSION. I am just so frustrated how can they REJECT to send my item via first class when i'm supposed to be the one to determine which way I like to send my item. Secondly, I KNOW FOR SURE I QUALIFIED for "LETTER" and they do not admit in any wrong doing and keep making me feel like I'm stupid and I understand it wrong. Thirdly, how can one post office charge me different price for a same item, packaged the same way, weighing the same??? I have called and complaint with the supervisor (Carol) and she doesn't know a thing. She even have to asked the person sitting at the desk for clarification. And those people over the desk keep saying I'm wrong. If possible, please have someone to call me. There is no use to forward my complaint to the specific post office because i've already tried to talk to them and it don't work obviously. I would like to talk to someone more experience and have more knowledge about this matter. Supervisor at the post office: Carol - 1-408-437-6690 The two employees that treated me with no respect:Johnwin and Anna Time of incident: 12/05/08 and 12/06/08 and a few more times before this. Action taken: Spoken with the employees who overcharged me, spoke with the supervisor there and came to no conclusion. They still insist that I'm wrong and they are right eventhough i have proof they are overcharging me.
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    Reviewed Dec. 4, 2008

    Daily problem with receiving mail in our post office boxes. As late as 1pm the mail has not been put in boxes. As often as once a week outgoing mail has been returned to our postal box with no explanation 2-3 weeks after mailing. This has resulted in costly past-due charges as well as jeopardized the reputation and continuity of our business operation. When complaints are made at the post office, workers have no explanation. Workers refuse to put larger mail items such as publications and magazines in the large box which we are paying for to be used for that purpose.
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    Reviewed Dec. 4, 2008

    I called to see if I had mail being held there. I barely got to say anything b/c both people (the man who answered the phone and the Supervisor) were so rude and both of them kept cutting me off! I was speaking in a calm voice, and wasn't rude at all.
    I call the ASK USPS to make a complaint, but I was told the computers were down and I was suppose to be transfered to someone else, but I was not. I called Post Office near Six Forks. I was transfered to Erica, the Supervisor. She got on the phone and asked me what is the addresss. She was not being specific enough. I was trying to ask her did she want my current address or the old address and she cut me off and said Maam, what's the address! She was so rude. Then she asked for the zip code and just left the phone for maybe one minute without asking me to hold. I could tell she was not having a good day, but like I said, I was polite the whole time. At the end I asked her what is her name she told me and I said Thank you and she hung up without saying anything else.
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    Reviewed Dec. 4, 2008

    I called to see if I had mail being held there. I barely got to say anything b/c both people (the man who answered the phone and the Supervisor) were so rude and both of them kept cutting me off! I was speaking in a calm voice, and wasn't rude at all.
    I call the ASK USPS to make a complaint, but I was told the computers were down and I was suppose to be transfered to someone else, but I was not. I called the Six Forks Post Office. I was transfered to Erica, the Supervisor. She got on the phone and asked me what is the addresss. She was not being specific enough. I was trying to ask her did she want my current address or the old address and she cut me off and said Maam, what's the address! She was so rude. Then she asked for the zip code and just left the phone for maybe one minute without asking me to hold. I could tell she was not having a good day, but like I said, I was polite the whole time. At the end I asked her what is her name she told me and I said Thank you and she hung up without saying anything else.
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    Reviewed Dec. 4, 2008

    if mail box is on a house and you have mail that is going out but none being delivered the postal worker will not pick up the outgoing mail that is connected to the outside of the mailbox. Was informed by the 800 number of customer service that pick up and receiving mail is a courtesy. This needs to be dealt with or no one will get bill payments to the companies until the USPS decides to pick them up to get them into the system for delivery.
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    Reviewed Dec. 3, 2008

    I used to work for the Postal Service. I was taught in training that anyone that has a physical residence in the United States is eligible for free mail delivery. I recently moved to a trailer park in Saint Johns. There is no street delivery in this city, so all of the residents are entitled to a free post office box. Yearly, it is required to bring a copy of the water bill to the post office for verification of residence. Water is paid for by the trailer park, so I do not have a bill to show to them. Gail said that I'd have to pay $60. per year for the box, The manager,who presents the water bill is the only one who gets free delivery. Therefore, it's usually Postal policy to give the manager all mail for the tenants and he would be responsible for distributing it to us or providing a box area. She spoke with the managers of all 5 trailer parks in Saint Johns and none of them wanted the extra duty. Not surprising.
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    Reviewed Dec. 3, 2008

    Mail carrier (women), I believe a substitute or possibly regular for this day only, attempted to deliver packages (boxes) to my home. She would not get out of her postal truck because we have 4 dogs (labradors, 2-9 month puppies & 2-12yr olds). We are on invisible fence and they have access to the entire property. She sounded her horn and my 89-year old disabled mother (who walks with a walker) went out onto the porch, my mom explained she would put the dogs away, but the carrier was scared of the dogs, she then proceeded to throw the boxes into the bushes at the end of my walk way. From the porch, where my mom was to the carrier in her truck is approximately 20 ft. She refused to get out of her vehicle. I understand her fear of the dogs, but she did not even offer to re-deliver or possibly leave them with a neighbor. This is totally disrespectful of my elderly mother. I have attempted to call the post office and file a complaint with the postmaster, but to no avail. They will not answer their phone, even if I let it ring 50 times. I will go there tomorrow morning to file a complaint in person. This is not the first time we have had problems with this particular carrier. Approximately a month ago this same carrier attempted to deliver a certified letter, would not get out of her truck, but at least then she was forced to leave a slip in the mailbox for either redelivery or pickup at the post office. Again I say this was disrespectful and the height of laziness.
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    Reviewed Dec. 3, 2008

    Customer Service Representative, Mr. Jeffrey Dennis was rude to my daughter when she went to inquiry about a package. Customer did not realize that I was on the phone and told her that she need to step to the side if she was going to talk on the phone. This was not the first time my daughter has had problems at this Dover, DE Post Office. This was one of the reasons why I stayed on the phone with her.
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    Reviewed Dec. 3, 2008

    From the above location, mailed a letter to Unadilla, GA on the afternoon of 1 Dec 08. Letter was postmarked and delivered to my return address on 2 Dec 08.
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    Reviewed Dec. 3, 2008

    I have two situations on which supposedly the USPS service is involved. On November 2nd, 2008 I send a letter (thru regular USPS service) to my condominium association to pay my november condominium fees. My surprise came at the end of the month when I got my new association statement with a late fee ($29) since my last payment was late (according to the association rules the payment is late after 10 of each month). When I called association to complaint they said that the payment was received by them on November 12th (10 days after I had put in the mailbox). Is it possible that USPS takes so long to deliver a letter?. Later on, I recieved another letter from Florida Department of Revenue which stated a penalty of $50 for not filing the Sales Tax on time. This time was worse. On October 4th we sent to Florida Department of Revenue the Sales Taxes report corresponding to September 2008. On December 1st I went to Florida Department of Revenue personally to clarify the situation, and let them know that we had sent the report on October 4th. My surprise was big when I was told that the report was received by them on November 10th. (37 days after we put it in the mailbox). In total, we had to pay two penalty of almost $80 because (supposedly) to USPS delivery. Can anybody tell me why I should pay penalties for somebody else's mistakes or inefficiency ?
    Thanks for the opportunity to express my frustation here. Regards Marco Barrios
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    Reviewed Dec. 2, 2008

    On December 1st there was no mail delivery and this has happen whenever the regular mailman whom i call jay is not on duty whenever someone covers for him except the younglady who covers at times the mail is late or not delivered at all. Jay and the young lady that covers bring the mail timely and every day it is scheduled but whomever this young man is that worked on december 1st has done this once before and i think that this needs to be addressed.
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    Reviewed Dec. 2, 2008

    I recently placed an order for 2 bottles of insulin to be shipped express in a cold pack. The package was shipped on Nov 19. On Nov. 28 I called the post office to check on the package. Iwas told it was not there. This is Dec.1. I found out today that they have had this package sice Nov. 21. No notice was ever put in my box. Now I am sure the cold packs are thawed and the insulin may not be any good. I was never even given an apology on the phone and was told yes it was there, pick it up tomorrow.
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    Reviewed Dec. 1, 2008

    After over a year of hardship delivery due to disability the post office hired a person who was incapable of delivering our mail. Due to our complaints about failed deliveries the post master has manufactured untrue excuses not to deliver our mail and has discontinued our hardship service.
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    Reviewed Dec. 1, 2008

    Postal carrier intentionaly misdelivering mail.
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    Reviewed Nov. 30, 2008

    Last week I contacted Consumer Affairs being a sovereign man that felt that this particular post office was damaging me due to the fact that they were denying me of my administrative remedy; they were denying me label 200 stickers. After speaking with someone at Consumer Affairs and having them speak with this particular Post office, they were able to remedy the situation. I went in and they were more than happy to give me some stickers. On Saturday November 29th between the hours of 1:00 and 3:00 sometime, I entered this post office to send out an 8.5 x 14 yellow manila envelope that contained important documents along with a Bond for the Secretary of the United States Treasury, Mr. Henry M. Paulson Jr. Secretary of State.
    The counter clerk asked me how much I wanted to insure the envelope for; I had told her that I wanted to insure the envelope for the max because this envelope consisted of important documents along with a Bond that was intended for the Secretary of the United States. The conversation was for around 3 minutes while she took gum tape and sealed all corners of the document. There was no misunderstanding of what the envelope contained. I had a business associate at the time right next to me at the next counter asking for stickers for his administrative Remedies. He as my witness heard the whole conversation that went on and is ready to testify to the facts. Around 45 minutes to an hour later I receive a very Intimidating phone call at my personal residence about my 8.5 x 14 yellow manila envelope being handed to the counter person as a BOMB. The man calling me from that same post office spoke with me in concerns with a conversation that could never had been misconstrued. The counter person knew exactly what I was talking about because she commented to me about the Bond that I was mailing. I feel that because that particular post office and the men behind the scene took offence to the prior complaint, decided to harass me with my package that I was sending. It would have been one thing to have misconstrued a comment like BOND for BOMB but when I carry on a conversation with the counter person for around 3 minutes explaining to her that in this package is a Bond (Non Negotiable Unlimited Private Bond for Set-Off) that is being sent into the United States Treasury, where do they get the Word BOMB from. If this post office continues to harass me or if they tamper with any of my packages that are mailed by me Gerald-Edward: Higley; First Party Creditor Authorized Agent and Representative for GERALD EDWARD HIGLEY© a/k/a GERALD E HIGLEY© a/k/a GERALD HIGLEY or any and all similar alphanumeric derivatives (539-98-0926) UCC-1 File No. 2008-323-4142-9 filed 11-17-2008 in the State of Washington, I will resort in other administrative remedies bringing criminal action against all participating parties. For my word is my Bond Without Prejudice Gerald-Edward Higley
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    Reviewed Nov. 29, 2008

    For the past 3 years I have been complaing about the mis-delivery of my mail. Also, I always receive others mail on a daily basis. I complained and complained. I spoke with the manager Charles but he has yet to call me back. This was 3weeks ago. I am stll receiving the wrong mail till this day. What can you do?
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    Reviewed Nov. 28, 2008

    We have been having problems with our mail being delivered to the wrong address and I reported it to Mr. Sylvester Jones and he was going to look into it. There was also some heart medication deliver to the wrong address. I don't know if the mail carrier from today got into problems but. I noticed the carrier and opened my door a little holding my leg some my beagle would not run out the door. The mail carrier acted as if I was going to let a vicious dog out on him. He asked me why I opened the door and I said to get my mail. He told me to shut the door and was very
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    Reviewed Nov. 26, 2008

    Our postal carrier has created problems for us the entire time we have lived in our home (4years so far). Our mail is often mixed up with our neighbors mail, it is VERY common to have our mail ripped open and gone through by the time we get it....and most recently THEY STEAL!!!!!
    We ordered two things online from different companies. One arrived Thursday November 19th around 1:30pm. The second one is MISSING!! The lady I spoke with at the post office, Lori, said she talked to my carrier and she delivered both packages. It wasnt something cheap either...lots of money are at stake here...i think my crappy carrier either delivered it to the wrong house, or ripped open my package and stole my things with her sticky hands. I am getting no help from the post office, all they do is tell us that the tracking # says the package has been delivered. WEll duh, its delivered, just not to us. I am so mad!! I don't know what else to do. I guess on Saturday I will have to go to the police and see if they will at least help
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    Reviewed Nov. 25, 2008

    I sent a package priority mail on Monday, Nov. 17, 2008. It has yet to arrive at its destination. I was told that since I did not have the package insured there is no way to trace it and that the post office is not responsible. I am told all uninsured mail is send at your own risk.
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    Reviewed Nov. 25, 2008

    January 2007, took several weeks to obtain key for our business mailbox. Post office sent us to a local private mail service to get key, service sent us back to post office. Had to threaten legal action before key was produced. April 26, 2007 found a key in our mailbox for one of the parcel boxes. Box contained 2 bags and 1 tray of mail, a total of nearly 200 pieces, dated from Feb 26 thru April 26. Mail was being delivered daily, never stopped. Postmaster stated that policies were not followed but it was also MY fault for not picking up mail often enough. Jan 07 to present-mail is regularly misdelivered, delivered to other offices in the area, delayed, returned as undeliverable. Have complained over nearly 2 year period. Post office phone is almost always busy, postmaster is rarely in when a call gets thru. Have visited post office on many occasions to speak to postmaster and he is not there except for the time that he told me I didn't pick up my mail often enough. Only came out after I insisted on speaking to him. Visited post office Nov 19, to;d postmaster not there. After waiting in line, commented to clerk that it was odd that the postmaster is never in the office. Clerk stated that she had just seen him in the back. Called customer service and complained, and then left post office. Postmaster appeared at my business and was very confrontational. Unbuttoned his shirt to show me the scar from his recent surgery as proof that he had been out of the office for several weeks (issue been going on for nearly 2 years). Issue is not only mine, but throughout the community.
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    Reviewed Nov. 25, 2008

    On Nov. 9, 2008 I mailed a Certified Mail #420-33137-9171-8052-1665-2048 0415-85 to Mr. Mike Gill, 70 NE 39 St., Miami, Florida 33137. The mail
    contents was sensitive, confidential, information. The mail never was delivery. USPS never scanned and there
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    Reviewed Nov. 24, 2008

    2 packages were never delivered even though the track and confirm shows they were delivered on 19 Nov @ 1:44 pm. I was given the runaround by various reps, told to call back, told that I would be called, etc. Finally I was basically told that without insurance, there is nothing I can do. These packages came from ebay and only one offered insurance (that I regretfully didn't take). Since they were one-of-a-kind items, I can't just ask for replacements. I have to suffer my losses. Just can't believe that there is nothing I can do at all. We received other mail that day, and even other packages!
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    Reviewed Nov. 24, 2008

    Refusal to deliver my my because stone length in exit is not exceptable. I currently have 20ft exiting my mailbox and they are refusing to deliver my mail because I don't have stone in my driveway. My driveway is 25ft from my mailbox. I don't understand why my driveway is an issue. The delivery man does not need to enter or exit my driveway to get to my mailbox.
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    Reviewed Nov. 23, 2008

    I moved 2 months ago and I am still not recieving any of my important mail from my previous adderss. I need to know where my mail is. It hasn't been going to the previous address either because that is a relatives home and I would have been notified. I need to know what the hold up is and why my things arn't being forwared.However, I have recieved some articals of mail in the past months so I know that the change of address form had been filled out correctly. Someone please help!!
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    Reviewed Nov. 22, 2008

    I sent my passposrts via priority mail and delivery confirmation to the Egyptian consulate in San Francisco on 11/12/08. Their online tracking system shows no activity after 11/14/08. I have called them for last several days and have been given no clear answer. We have to departure on 12/15 and will have to apply for expedited passport service but not sure if receive in time t travel due to holiday season.
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    Reviewed Nov. 21, 2008

    Today makes the fifth time that I've had problems either recieving mail or sending mail out and it getting to the recipients. Twice my car note has not made and in three instances I have not recieved packages for things that I have ordered. This is not right. It is a federal offense to tamper with mail but does that include the post office as well?
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    Reviewed Nov. 20, 2008

    Mail carrier will not deliver registered packages. He puts in a second missed you! card this last time a month! This has happened twice to me not mention all my neighbors. One time I looked in his truck, saw my package and had to bang repeatedly on the window before he reluctantly helped me. He is also rude and extremely lazy putting mail in the wrong boxes and not correcting it when pointed out.
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    Reviewed Nov. 20, 2008

    For about 6 months we had little to no mail service. The mail would come maybe 1-2 times a week on a GOOD week, sometimes as late as 8pm.
    The week of November 10th we didn't receive a single item. We moved out of town on November 15th and changed our address through the usps website. We stopped by the post office one last time to pick up any remaining mail. Somewhere in the stack was a postcard saying that I had receieved a package. I missed this until I got home (an hour away now). Even though they had failed to deliever it for the entire week it was in their posession, they expect me to drive an hour away to pick up my package because they claim they are unable to forward it. I got rid of my car when I moved and I am desperately trying to figure out how I'm going to go an hour away to pick up a package from the USPS that was never delievered. They have failed us for 6 months straight. My tax money goes to paying their salaries and my friend had paid shipping costs so that the package would be delievered to my house.
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    Reviewed Nov. 20, 2008

    I moved out of my home. I still own it but it is in escrow. I filled out a change of address form at the Post Office in Tigard. As I was moving, I noticed that there was mail in our box (bills, birthday presents and more). I decided to leave it there during that trip out for fear of losing it. When I went back 2 days later to pick it up, it was gone. I am not receiving any mail at my new address. When I called the post office, they explained that they took the mail from my box. I asked if I could come get it and they said no. They said that they had 14 days to hold it and redirect it to my new mailing address. When I dropped off my form, I was under the impression that my change of address was for all future mail, not mail that had already been delivered to my box. They will not allow me to pick it up and I really need my mail.
    Our new mailperson left a note in our new box asking for our names and such. He advised us to leave this form completed on our porch. I did so last night. This was not picked up today. I am very concerned about the lack of urgency in getting me the mail that was taken out of my box. Please help.
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    Reviewed Nov. 19, 2008

    I shipped a package on 10-11-08 to Nigeria tracking # EB389110759US is was to be delivered within 5 business days. As of 10/20/08 it still had not been deliviered and tracking was not being processed as advertised. I made a claim for a lost item on 10-20-08 and was told that a claim for insurance could be filed at 30 days 11-19-08. i have now been told that i have to continue to wait to allow the country to respond. i purchased insurance on the package as well as paid extra for shippin information and as the customer and being treated rudely and they are not doing what they can to accomodate. I have called USPS every monday since shipping the package and have been told each time that no response has been rcvd to call back for the claim forms on the 19th. now that i am trying to file the claim for insurance they are not providing the services that i paid for.
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    Reviewed Nov. 19, 2008

    This concerns usps flat rate envelope priority shipping They have lost several international shipments and there is nothing they can do about it .I hope someone comes up with a better plan than this I pay about $5,000 per year for shipping with Usps
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    Reviewed Nov. 19, 2008

    I bought an item off ebay. The seller sent it wth delivery confirmation. The carrier said she left it on my front step in a bag. The item was a psp and games. It should have been returned to the post office with a note on my door telling me to come pick it up. The said the carrier has discretion. Well, that does not fly with me. Her discretion cost me alot of money.
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    Reviewed Nov. 18, 2008

    Monday, November 10, 2008 I came home late one night from school and, as usual, I checked my mailbox that has my name and apartment number on it. There was still no mail in my mailbox. As I was about to walk inside my building I looked up and discovered a big piece of my mail sticking up out of someone elses mailbox. (This is after not receiving mail in my mailbox for almost a week.) I went through the stack of mail and found a stack of my mail in the box and replaced the mail that was not mine back in the box. I went to the second mailbox and discovered a stack of my mail in that mailbox and replaced the mail that was not mine back in that box. I went to the third mailbox and the same thing occurred. I checked a fourth mailbox. The fourth mailbox did not have any of my mail in it and I replaced the mail that was not mine back in the mailbox. The next day I went to my local post office and explained to Mr. Thomas that I was expecting to receive some mail from out of town that was mailed to me on Saturday, November 1, 2008 and had not received it and that I had not been receiving my mail in my box and that stacks of my mail were in three different mailboxes, as well as mail on the ground and mail that (can plainly be seen) had not been retrieved from the other mailboxes. He explained to me that my mail carrier had a death in the family and that someone else had been delivering the mail. He said he would take care of it and that I should call him back the next day at 11:00 a.m. I called the post office on Wednesday, November 12, 2008 at 11:00 a.m. and no one answered the phone. I called back later that day and he was not there yet. I called back on Thursday, November 13, 2008, the next day, and explained I had not received my mail in my box and that I was looking for specific pieces of mail and was told that the mail can only be searched for if I had not received it in a month. I received one piece of mail on Friday, November 14, 2008. I did not check my mailbox on Saturday, November 15, 2008. Monday, November 17, 2008, after arriving home from school, I checked my mailbox and there was no mail in my mailbox. I checked two other mailboxes and a stack of my mail was in both of the mail boxes. I replaced the mail that was not mine back in each mailbox it came from and decided not to check other mailboxes because I found my check. On Tuesday, November 18, 2008 I called the post office and explained to two different females that I still was not getting my mail in my mailbox. The first one put me on hold and the second one asked me for my name and said I will be out there today?. I am paying more money than I have ever paid to send mail and the service I am receiving is getting worse by the minute. Who is suppose to handle these types of complaints? And why cant the postal service hire more people to do a better job, especially since I am paying more money?
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    Reviewed Nov. 18, 2008

    I have been having issues with this carrier. There are at least 2 packages that I haven't received in the past month, and I am not getting my bills(electric and others). I'm also receiving ANY of my junk mail that comes out monthly and haven't for sometime. Phone books came out in Oct adn I have not received that either. If this carrier can't deliver the mail as it is address then maybe he should side aside so someone else can. I'm tried of not getting my mail at all. It seems the ONLY way to get my mail is to keep filing these reports. If my mail doesn't start coming on a regular basis I will file a report weekly if needed.
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    Reviewed Nov. 17, 2008

    Priority Mail Envelope sent with Bank Check to California on September 22. Was sent back as undeliverable to that address. Was addressed correctly. As of November 17 no one knows wher it is.
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    Reviewed Nov. 17, 2008

    The postman absolutely refuses to stop at our place of business if he does not have mail to deliver to us. When he finally does deliver, he brings in a huge stack with post dates of over a week which tells me that he is holding on to our mail for when he finally decides to stop. When I informed him that we have a lot of daily outgoing mail, he said he is under no obligation to stop unless he has mail for us and that if he stops for us, he will have to stop for the other businesses in the complex. I find it unbelieveable that they forget where their pay checks are coming from - OUR TAX DOLLARS.
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    Reviewed Nov. 16, 2008

    I moved to a new address and changed my address through the proper channels well in advance of moving. I also changed my address with all my utilities, friends and family, and other services. I am not receiving my bills from the places like the electric company, letters from friends, and other bills. Some of these items are getting returned to the sender when the address is actually correct on the envelope. It is the address I was given by the landlord and address that appears on the very few pcs of junk mail that I seem to receive. However, there are pieces of mail that I am not receiving and they are not getting returned to the sender. These are missing pieces all together. The problem is that, since I am not receiving some bills I am getting late charges. Late charges that I should not have to pay since I am no way at fault. We are actually still receiving mail for the person who lived at this address 2 months ago. We even left a note for the postal employee so they are aware of the situation.
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    Reviewed Nov. 15, 2008

    11-15-08
    1pm
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    Reviewed Nov. 15, 2008

    I had a couple of old already used Priority boxes, instead of throwing away I cut them down to fit what I was shipping and turned it inside out. The postal worker noticed small strip of red and asked if I used a priority box. I said yes it was an already used box (twice) and I cut it down and turned inside out. She would not accept. The moral of this story is like all else...everything is a lie. Recycle, green, save whales, ozone, rainforest. **. IT'S ABOUT $$. They would rather fill holes full of garbage rather than not being able to squeeze every last cent possible!!

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    Reviewed Nov. 15, 2008

    Arrived at post office at approximately 9:50 to pick up a package and the postal workers completely ignored us when we knocked on door and rang bell. Then another customer came in approx.10:05 after we had already been waiting for 15 minutes and opened up her mailbox and said,"Is anyone there" and they said,"NO, we closed at 10:00". As they continued to laugh and joke with each other ever since we walked in the door. This post office is the worst post office we've ever used. I get wrong addressed, wrong mail on a regular basis and mail that should be forwarded because a change of address was put in last year for mother-in-law. Today was the last straw. Even if they had just acknowledged us instead of completely ignoring us. This is not the first time they have closed early.
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    Reviewed Nov. 15, 2008

    We were traveling in Europe for 12 days. During that time my 2 teenage boys were home alone after school (mail delivery time) and their grandmother spent nights. We returned from our trip late Saturday, Nov. 8th We have not received any mail since then. One day was a holiday. For a couple of days, one of us just assumed somebody else picked up the mail. However, my son was expecting a package and upon investigation it shows delivered Nov.6. We don't have it. When I question my mother, she said the boys brought the mail in once and it was a huge stack. I guess nobody thought to get it. I called the post office call center this morning and while the girl was pleasant and efficient, she would not provide the phone number for the local po. She said that anytime mail accummulates for an excessive amount of time, the carrier will assume we have moved and return to sender. I have several issues with that. When I asked what an excessive amount of time was, I was told it could be 2 days. I have lived in this house for 21 years. There was clearly activity as my kids come and go from school. My son drives a very distinctive 71 white and green Maverick which would have been there. Yet, instead of knocking or asking a neighbor or even trying the mailbox a 2nd time....they arbitrarily return to sender bills, letters and at least one package? And the funny thing about all this, if anything is, I worked at the main post office in my city for 16 years!
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    Reviewed Nov. 14, 2008

    Using 2 different post offices, I sent priority mail twice, one week apart. Neither was there on time and one has been undelivered for 2 weeks now. Apparently the USPS charges for services that are not guaranteed (which no one told me)and unrefundable. Isn't that nice! You pay extra just in case it makes it there when they say it will, but if not, oh well.
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    Reviewed Nov. 14, 2008

    I recently moved from Atlanta GA to West Palm Beach FL.(33409) zip code. I made several complaints about my mail being left on the trash can in the mail area. On two occasions as I was discarding mail, there goes my mail including bank statements sitting on the top of the trash can. Each time I called to follow up on my complaint, it was close out, I never received any phone calls as promised within 48 hours. My concerns are with identity theft being on the high, I just don't want to become victims.
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    Reviewed Nov. 14, 2008

    I PD $ 9.65 for a package to be delivered to me & it wasn't. I live in a 12 story bldg & am in apt. **, we have a security desk that has RESIDENTS (senior citizens) volunteer 2 hours a ** every day there. The post office has been leaving packages there for a while now but the residents are starting to give the packages to the wrong people! I am very ill with 5 diseases & don't get down to the security desk every day, as a matter of fact I only get down about every 4 days. When I called to request my packages be brought to me & ask for a refund of $9.65 because it was not delivered to my door they told me no. Please help me with this I tried to contact the boss of Jim ** but not luck he will not answer the phone. There is more to this story. They tell me now they will leave my packages at the post office for me to come & get I will not deliver!

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    Reviewed Nov. 13, 2008

    I mail a letter to Sprint (a payment) on the 15 of October and it was going to p,o. box 8077 lundon.Ky. 40742 as of November the 11 the had not recieved it yet. . It was mailed on the inside of the post office . we can not trust out mail to be took to the post off when we put it in our box at our home . . if you please could find it and return it to me becausr i had to pay 2 months payment just today the 13 of November,. Thank you Donna Greer 639 Sassafrass Rd. Rogersville, Mo. 65742 ph.# is 417-767-2614
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    Reviewed Nov. 13, 2008

    I mail a letter to Sprint (a payment) on the 15 of October and it was going to p,o. box 8077 lundon.Ky. 40742 as of November the 11 the had not recieved it yet. . It was mailed on the inside of the post office . we can not trust out mail to be took to the post off when we put it in our box at our home . . if you please could find it and return it to me becausr i had to pay 2 months payment just today the 13 of November,. Thank you Donna Greer 639 Sassafrass Rd. Rogersville, Mo. 65742 ph.# is 417-767-2614
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    Reviewed Nov. 13, 2008

    postman signed my name to my med's,and placed in mailbox.med's not there when i picked up my mail.when i filed a complaint with the postoffice,he came to my door and told me what he had done.i filed a police report,because my med's are a controlled supstance,and should have never been placed in my reg. mailbox.and he should not have signed my name to anything.
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    Reviewed Nov. 13, 2008

    I recently went away to S.C to visit a friend. I had left some belongings in her car, which happened to included my drivers license and some credit cards. Instead of taking the drive back to go get it, I just asked her neighbor, a police officer, to mail it back since I'll be in the Carolina's for the rest of the week. So, on Monday October 27th, he sent it 2 day since the postman said it should get to me the next day, if not the day after. Well 3 days past and no package. No one could tell me where it was. I went the rest of the week without a package. I was so distraught and stressed out that I couldnt even enjoy the rest of my time there. I ended up driving home on Saturday morning without my package. Around 7:30 that morning, I get a call that my package has arrived. That's nice but I'm no longer in the state and cannot turn around to go get it. I then had the post office forward it to my house. This is when things turn into a big mess. I kept track of it. Looking everyday to check on updates. Early Monday morning, it was received in Boston. I was thinking finally I would get my package. But nope. It then goes to Nashua, NH. Not once but twice. After calling just about everyone to get some answers, I was finally given a number to consumer affairs in NH. My package stayed in Nashua for a whole week before any updates were made. The woman I spoke to said that it was in a warehouse and was probably having trouble reading it. She was going to look into it. After the weekend and now working on week 3 of no package. I checked it again and then went to Springfield, MA and is now back in Boston. So I'm hoping it comes before the weekend. I haven't been able to do anything and have been really careful in driving my car without my license. I also had to go through the hassle of cancelling my debit card thinking it was lost. I will NEVER use 2 day priority mail ever again. This has been such a nightmare for me. This coming Monday, November 17th will be 4 weeks. I did luckily get my money back. The Post Office is a joke. I even wrote to the post master in my town and never even got a response. What do they care right, it's not their stuff.
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    Reviewed Nov. 13, 2008

    They will not approve my box and they will not give me my mail. This is URGENT please contact me. I have left 6 message on you answering machine.
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    Reviewed Nov. 13, 2008

    I have not recieved any of my utility bills in 5 months.. I can get every piece of junk that they can stuff in my box just no utility bills..when I have asked no one knows what is happening... Some of my bills have been sent back stating that I do not live here.. it all started with an arguement with my deliverer..I have lost all of my deposits because I never recieved any bills ..I have to call the utilites companies each month to find out the amount and due date.. I have lived in this house for 12 years with the same deliverer
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    Reviewed Nov. 12, 2008

    It is difficult for me to find the correct words to express my feelings about the USPS coming out with a stamp that honors anything Muslim. I think that it is a travesty, almost beyond belief that you would even consider this action. Probably anything that I say from hereon will come out as a rant. Therefore, I will stop by saying that this stamp should be rethought and then rethought again!
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    Reviewed Nov. 12, 2008

    There was a time when neither sleet, nor snow, nor rain, nor the dark of night would stop the USPS from getting mail to you. Those days seem to be gone due to what I suspect policy changes by USPS executives.
    A package was clearly marked with my correct name and address, but the vendor left off the apartment number. As such, the package was summarily returned to sender - I suspect no attempt was made to deliver to me; it was too much work to review about 40 names listed on the mailboxes!?! And since complaining to the USPS folk, I'm not consistently receiving mail. A bit of retribution? How do we get these stories to the right people? People are not perfect - mail will be misaddressed at times. What a waste of time and money to send, return, resend, etc.
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    Reviewed Nov. 12, 2008

    Around the first week of August 2008 I began to have problems with the relief carrier on the route for my business, Sunrise Liquors. The relief carrier was rude and surly. After two incidents I went to the Post Office to issue a complaint. Since that time, I no longer received mail delivery on the days that the relief worker would run the route.
    I kept a log of the mail delivery and on the days that she was supposed to deliver I would receive no mail. The following day I would receive a large stack of mail. I went to the Post Master to complain and he said he spoke to her. This pattern continued through the month of August and into the month of September. I would receive no mail on the days the relief carrier would run the route. It is a rotating schedule, advancing one day each week. I even asked my regular carrier to let me know the day in advance that he wouldn't be delivering. I went to the Post office and told them I still wasn't getting my mail. On September 12th ,I went to the Post Office because I hadn't received mail delivery and was getting fed up with the situation. I also went to the neighboring business to see if they received mail that day and they had. I questioned my regular carrier and he told me that the relief carrier is puting my mail in a spot where they put mail that they are unable to deliver. The Post Master told me that she was brought in with her union people and was told to deliver the mail.
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    Reviewed Nov. 12, 2008

    I went in to mail package. told her i wanted to ship it the cheapest way. She informed me that the cheapest was 14.95. I told her i received the package and the shipping was only 9.95. She got really upset and said that wasn't the right price. I told her it shouldn't cost any more to ship it back than it did to receive it. she checked again and said ok 9.95 then. As i paid her she said real smartly....I hope you have a real nice day...
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    USPS Company Information

    Company Name:
    USPS
    Year Founded:
    1775
    City:
    Washington
    State/Province:
    DC
    Country:
    United States
    Website:
    www.usps.com