USPS Reviews

I do not receive mail delivery on a regular basis. I ordered some gift cards online for Christmas and received an email advising that they were mailed. I waited almost 2 weeks for the cards, then called the post office and spoke to a supervisor who advised that he would make sure all of my mail was delivered. The next day I called and asked about the specific piece of mail and was advised that it was there with a note that it couldn't be delivered due to weather conditions.

I sent a box to myself in Boston from the Quincy, IL post office. It arrived in Boston without any of the contents; they had been lost. The box obviously was sitting in water (pictures available if needed), so that the bottom collapsed, and all the items are missing. They have little retail value, but tons of sentimental value as they are items my recently deceased father left to me. Because sentimental value is not reimbursable, and I had previously thought of the USPS as reliable and professional, I did not insure it.

I had two packages go missing this December that were supposed to be delivered to me by the United States Postal Service. One had a tracking number, one had a billing number. The United States Postal Service claims that both were delivered, but I do not have either. They are providing no help for the one that did not have a tracking number and are claiming they are not liable whatsoever because no insurance was purchased.

I have recently filed a complaint against this company due to all the problems I have encountered with the Postal Service. Envelopes and cash inside those envelopes have been destroyed over the past few months. It's been an ongoing problem and I cannot get the U.S.P.S to return my phone calls or settle my complaint. I sent Christmas cards over the holidays and not a single one was received by recipients. All of them were destroyed and the Postal Service informs me it is because of the electronically sorted mail computer, it destroys an occasional envelope that has imperfections.

I tried repeatedly on the official US Postal Service website to change my address. When I got to the point of being charged $1.00 for the address change, the site repeatedly refused my card and/or the address I provided, regardless of the address I utilized. I finally utilized a different free service which worked quickly and smoothly.

My family sent us Christmas presents that were scheduled to be delivered on 12/24/10 by the US Postal Service. There were instructions not to leave the package on our front door. The package was scanned as delivered on the 24th of December, but we did not receive the package. The post office does not have it at the location in Surprise, AZ and it was not left in a locked parcel locker. I've been in contact with Mario at the Surprise post office, who tried contacting our carrier to see if she remembered what she did with the package. The carrier cannot remember where the package was delivered and didn't seem to care that our Christmas presents never got to us.

Last 12/09/2010, we mailed our grandchildren gifts, the package was addressed to our son as follows: ** Keyport, N.J. 07735. As of today, 01/10/2011, the package has not been located. Clerk No. ** happens to be from Puerto Rico, and the Keyport zip code (07735) was changed to Ceiba, Puerto Rico (00735). In this package, I also sent my winter coat and a cloth doll. These 2 items were not included in the package insurance. For unknown reasons, this package was held in the Jacksonville Post Office, it was never sent Puerto Rico or Keyport.

Over the past years, my mail has not being delivered to my PO Box **, Darby, PA like a very important mail that contains my social security number. Also, my cable bill was mailed to me to PO Box **, Darby, PA **, but I did not receive it. My cable bill was mailed out on December 21, 2010 . Today, January 8, 2011, Saturday, I still have not received it.

I needed to do a 2,100 postcard mailing. Before beginning this process, I brought in a postcard to the Kearny post office to ensure that I was purchasing the appropriate postage for each postcard. I bought 2,100 stamps and sent the postcards out so they would be received in a very specific window. Yesterday, 100 of the postcards were returned for insufficient postage. I went into the Kearny post office this morning to see what went wrong and I was treated as if I had made the error (despite being specifically told that I needed 28 cent stamps for the cards initially). I was totally dismissed and told to expect the remaining 2,000 postcards to be returned in the coming days.

I moved into a new home at the above address in November 22. The complex has a bank of mailboxes and new home purchasers should receive the key to their box within a week of moving in. I stood in line at the Highlands Ranch Post Office branch every week for the past 6 weeks asking for the key and picking up my mail. The downtown post office branch is supposed to make keys and deliver it to the branch offices. I still don't have the key and I am still waiting in line for 15, 30, and 45 minutes every week asking if it's in yet as well as picking up my mail. Of course, the post office will not provide me with a name or phone number of the person responsible for making and delivering the keys and I'm fed up. I want the mailbox key now.

We moved into the above address since 1 Nov 10. The landlord told us that we have to go the post office to request for mail box key. My husband and I have visited the post office and called but nothing has been done since then. I call every day because I was told that the person in-charge will send someone to come and change the lock since they couldn't find the key. We are still waiting for over two months, since we moved into the apartment, for the mail box key. Our mails have been missing because the post office at our formal house will not deliver the mails there (the house is empty).

I am one of those tired of the USPS losing first-class mail. When mail disappears, staff are uninterested and imply that the only way to be sure of delivery is to register all my mail. I thought that was payola, that they would only be reliably provide the service just because I pay them extra. I've always associated that with a criminal practice.

I have had a problem with 2 bills (Geico auto Insurance and Verizon), which were not making it to their destinations. Unfortunately, the first bill to Geico resulted in a $336.00 fine from the state of NY, for a 21 day lapse in auto insurance coverage.

On December 14, I mailed out a package to a friend in the military. It was to be delivered to an FPO address. I did obtain delivery confirmation no. **. It is now December 31 and the package has not been delivered. The track and confirmation indicates a package was accepted at the post office, but no further updates. I called USPS to file a missing package on December 28. They were to call me back with information within 2 days. They didn't call back. I called them today, December 31 and I was informed to call back on January 3, 2011 because they did not have any information.

I purchased live aquarium plants which were shipped priority mail on December 20 expected to arrive to me on the 22nd. USPS lost track of the package and it was finally delivered to me on the 27th, full of dead plants. USPS will not reimburse me for the damage, cannot account for the delay, and I am out a bunch of money.

We sent my son's Christmas gifts from the Fort Lowell post office station the first of December and they have not arrived nearly one month later. We are receiving no help at all in locating the package. My son has no Christmas gifts at Christmas. In addition, the gifts were worth about $200.

In December 17, 2010 I paid $134.50, just for sending a package to Mexico with presents for Christmas. Today, December 29, my package is lost, customer service have in their tracking system that, same day at around 7:00 PM, the office in Industry was the last scan, and now, nobody knows where it is. I called the office in Industry, and they just gave me the specialist in International Shipments named Rodney, **, and he says the same thing, no clue where my package is. I used Global Express Guaranteed, and also, I insured it, and also paid extra money to include the service of FedEx in Mexico to deliver it in that country, but they have not received it yet. Now, USPS want to wash their hands on FedEx, but they don't have a tracking number for FedEx, because they have not done so.

Tracking number **. I was tracking this package because it was a Christmas gift. On 12/24 it was out for delivery at 9:49 AM. I was home waiting for it but no one ever came. I went back to check the website and it said there was an attempt made and a notice left. Lies. Someone did their Christmas shopping instead of delivering the mail. I filed two complaints on the website and called and left my contact info for the manager to call me back but he has not; instead I check the website and it says there was another attempt made today and the package is available for pickup. Another lie. I am snowed in and have not left my house. My doorbell is working and I have a dog that barks if someone approaches the door. The doorbell did not ring and the dog did not bark. The package is no longer needed and my child was disappointed. I had to find a replacement after the holiday.

Hi, I mailed some watches by using the USPS Express mail service. I purchased full insurance for my package, and the post office accepted my package. The package is lost. I tried to claim insurance with USPS. They sad watches in prohibited items, so they refused to pay for insurance. Because of this matter, I cannot pay for utility bill, my credit card bill, etc. Please help me with this problems. Thanks.

I have mailed a package using USPS Express Mail Service and the USPS was having Guaranteed Delivery Service by noon on 21st December, 2010. But they failed to deliver the package on time and made an attempt on 23rd December, 2010. Now, the recipient is not available. They went on vacation and will not be available till Jan 4th, 2011. So I have called the USPS customer service to hold the package till Jan 4th, 2011. For this, USPS customer service is not accepting my request saying that they have a policy of holding the package for only 5 days.

We paid for a package to be shipped to CA and it was lost. We paid almost $13 to have it shipped. We went into the Post Office and everyone there was massively rude. Clerks were impatient and snippy in their dealings with the public and when we asked questions, they dumped us and claimed we were copping the attitude, from one (1) question about what happened to our package? Holy Cow, we spoke to the postmaster, asked his name and for a business card and he actually refused. He said, "My name is Bob. If you have a complaint, tell consumer affairs about it."

On December 23, I received a notice in the form of a note on my door that a package I had ordered was not delivered because delivery required my signature, and that I could pick it up at the Gray, TN Post Office. On December 24 at 12:15PM, I arrived at the Gray, TN Post Office to receive my package. There was a handwritten note on the door notifying me that the Post Office had closed at noon. There was no indication of this on the note that was left on my door. Thanks to the incompetence of the Gray, TN Post Office my father's Christmas is now ruined.

On 11/19, I shipped a saddle I sold on Ebay via USPS parcel post from Easthampton, MA. to Belsville, MD. This package is valued at $595. It weighed 16 lbs. Two weeks after shipment, the person I shipped it to said she had not received it. I contacted my local post office to see if they could help find it. They told me that they couldn't help me because I didn't buy a tracking number. I had thought that the number on my receipt was the tracking number, but now know that was not the case. The person at the Post Office also told me that there was nothing they could do to help find the saddle and the PO had 30 days to deliver the package, and there was nothing he could do to help find it and I had to wait 30 days before the PO would do anything.

These packages were going to Angela **, **, NY 13348. I cannot understand how these packages got lost. It is very important I find a way to get somebody to help me find them Please! Please call me.

My apologies, I typed up a lengthy complaint regarding a package I had mailed on the 17th. I stated USPS said it was delivered on the 21st, but actually, they told me it was "delivered" on the 20th. The package has yet to be delivered, and nobody is telling me or my Dad where it is. :(

I mailed a Christmas package to my dad from Olean, NY on the 17th of December, paid for Delivery Confirmation and Insurance. I was told the package would arrive on the 20th or 21st. I checked with my dad both days and nothing had been delivered. Today, the 22nd, after giving one extra day for unexpected delays, I tracked the package.

We had two packages delivered to the post office in Minatare by FedEx. The post office delivered one to us but not the other; yet both were signed for by the post office. We had FedEx trace the package and it was signed for. We called the company in which we ordered the merchandise was purchased and it was picked up and documented by FedEx.

This is perhaps the worst Postal office in the Chicago area. Run! They steal! I purchased items on two different occasions from http://www.bebe.com, I have not received either order. The USPS tracks these items under the following tracking numbers (**), which is said to have attempted delivery on 12/4 and (**) which is said to have been delivered on 12/18.

Bought a T-shirt from eBay for a Christmas gift. Item was sent from the seller on December 6, 2010 with Delivery Confirmation. Tracking says it was delivered on December 9, 2010 but I have not received anything.

I had a problem with tracking a package and explained that to the woman at the post office and when I sent another package I wanted insurance and return receipt which I got. She told me that my label number on my insurance receipt would be all I needed to track my package which is not true. I can't track it so now I will wonder if it's ever where it's supposed to be. I'm at the mercy of the post office and will just hope that it gets delivered and I'll be a wreck waiting for my return receipt.

They lost my priority box which I had a tracking number on. All went according to plan, the package went out for delivery on December 11th 2010 and that was the end of it and nothing else; it's just gone. I called the main number which I got a claim number and she told me that someone would call me back but they didn't. I called the anchorage station and they said that they would look into it and call me back and they didn't. I called the station again and he said that he would tell his supervisor and they would call me back and they haven't yet.

I issued a complaint yesterday and after getting a response from you, I asked you to immediately withdraw that complaint. I had a misunderstanding about a complaint and an issued as you had stated. I ask you to withdraw that complaint. Please send me an email.

My residential fill in mail carrier (he drives a small white vehicle) has passed up my mailbox without picking up my mail twice (the flag up) and also left a note in my box once that he could not deliver a certified letter because no one was home. He never attempted to see if I was home. All three times of these incidents, I saw him and I was at my door watching. He seems to be in too big of a hurry. Thank you.

My valuable shipment has been stolen twice because of the inconsideration of UPS drivers, leaving the package boxes in the front of the door, without a person consenting the package, in a multi-building where I am a resident. Currently, it would be odd to believe that a driver would use his own discretion to leave customer's valuables in an non-secure area repeatedly. The only thing that UPS is telling me, is to wait until the investigation is done and try to follow up the procedure. The customer has to suffer by paying interest rates from credit card companies until a credit is retrieved. It would not be honesty fair for customers to suffer for their mistakes.

For one month, I have tried to get information regarding boxes sent from the Post Office ready post- no one had them listed on their computer or are they listed on the internet where I ordered them. One hour on the phone last night and an hour and a half tonight, no one could help me. I was starting to speak with a supervisor and once again was disconnected. Priority mail boxes are free I paid $40.16 which includes a shipping charge of $15.85. Still no answers.

Mailed a package USPS Nov. 13th. Never received at destination and no one can tell us where the package is. Has about $1000.00 worth of clothes in it mailed to a Marine. Address sent to is: PFC BRAD **; Unit **; FPO AP **.

Called trying to track a package that was to be delivered to my home. Mr. *** was very rude to me on the phone, did not help any, hung up on me several times and eventually took the phone off the hook. States still can't find my package.

I returned to sender two specific items; only two. The mail carrier decided to have all my mail returned even though I did not request any on or in anyway to forward, hold, or return my mail. I was receiving some items when there was a replacement carrier. Otherwise, the regular carrier was returning all mail with my name on it.

Postal Service is advertising the flat rate boxes for shipping. The ad shows the people giving the boxes to the postman directly from your home. I tried to buy the postage on the flat rate boxes so I could do this and was told I had to fill the boxes and bring them in to the post office for postage to be put on them due to the dates. The advertisement is false! I wasted 1 hour of my time to wait in line to be told this. I have been misinformed by commercials they are using, as well as many of other people. Maybe a stamp could be printed by the postal service that you could pay for when you get the boxes would be helpful and they can date them as they do letters when they come back through the post office.

This post office is still messing up all of our mails. They’ve lost and mis-sent our mails and when we contacted them they put it on another post office. This is ridiculous and unfair to us and our business. We've had 2 mis-sent packages in less than a week, one that sat for days and now has been mis-sent. Something needs to be done about this! Thank you.

Today is December 12, 2010 and priority mail envelope still has not made it's way to Douglasville, Georgia. If there are cameras at the post offices, where would the envelope be? What is my next step with this situation? I am losing trust in the postal service employees. Thank you. Have A Great Day.

I ordered documents, as well as an item needed for a court preceding happening tomorrow at 9:00am (need to arrive by 8:30am). The package of necessary evidentiary support for my case was originally supposed to arrive here on Saturday. When I tracked the package, it was still en-route from Broomfield, CO. I could accept this knowing that it would be here 100% today, Monday, December 13, 2010. The only lists for the package was Priority Mail, with a Delivery Confirmation, No signature required. I was able to get my errands done with the DMV, and was going to return home to sort things out for court. The evidentiary support contained in the parcel will give my case the needed information to dismiss my case. When I arrived home, we had a "Sorry we missed you" tag on our door, and the current time was over 30 minutes past when the last pick up was available (4:30 pm) for the day.

I had a very unfortunate situation happened on Saturday, December 11. Two packages sent from two different companies filled with Christmas gifts for my daughters, one sent priority and both had delivery confirmations that were destroyed by our dogs. Here's the catch! Myself, my husband and 3 teenage daughters were all at home and the two vehicles are in our driveway. Never did the carrier knock or ring our doorbell. We live up on a hill with strong winds, we do not have a porch, just a step and a glowing orange doorbell right at the door. Upon leaving to take our daughter to a Volleyball Clinic, we have seen our packages destroyed and scattered across the yard. Immediately, we took pictures then called the Clear Spring Post Office and I was told to call back on Monday.

USPS is lying. Using the track number on their website, I could read that an attempt to deliver my package on December 10, 2010 at 7:53am, was made. I was there at home at that time and I can assure you, nobody knocked on my door. Besides, they are supposed to have my phone number and they could have tried using this!

On November 12, I sent two packages from Jersey City, NJ, through the USPS to Los Angeles, CA (my residence). I had placed a hold on my mail on November 4 till November 30 in order for the packages to wait in the post office, not in front of my door step. Realizing I will be coming back to California earlier than November 30, I modified my hold on November 14, making it effective only until November 26 (I moved the expiration of my hold request 4 days earlier).

I have a parcel needs to be delivered. I stayed at home all the day last Saturday. I got my regular mail in my mail box, and the little peach missing note. That means the carrier was here; he/she didn't knock and ring my door to send me the parcel. I called the customer service line and requested to be re-deliver today (Wednesday); however, the same thing happened again. I stayed at home all the day today. I received my regular mail in my mail box, but no parcel. That also means the carrier was here; he/she didn't knocked or ringed my door bell. This is not the first time I got the same problem. The carrier always leaves the peach note ask for picking up. They never try to knocking or ringing the door bell. Such a high service fee with lowest class service.

We had bills returned without clerk Amanda ** notifying us that address needs to be changed resulting in late charges for the Town of Arley. We also had sales tax checks returned to the state by this clerk. Amanda ** is delaying business transactions for the Town of Arley.

Mail addressed to my physical address was sent back to sender and not delivered to my PO box. I was unaware that my address did not include my PO box number. The mail was from my credit card company and they were sent it back twice and I was charged late fees, and my credit was harmed due to this. I can't afford to pay late fees. This is due to a clerk not giving me a notification that my address was wrong.

My mail was sent back without being notified. I had to pay late charges due to bills being returned and also have not received checks ordered from my bank as they were returned. I was never notified to contact sender with the correct address, a PO Box instead of a street address. I had no problems for years getting mail delivered. I contacted Arley Post Office and was told that I should make sure the correct address is on all mail. But I have no clue what was sent back in order to notify everyone because clerk Amanda ** never notified me that she was returning my mail to senders.

First, all post offices in Brooklyn now require appointments in order to process an application for a passport. This is not so anywhere else, only in Brooklyn. Secondly (and primarily), on multiple occasions, USPS has claimed a package was either delivered to our address or delivery was attempted while we were home. No card was left indicating that a delivery had been attempted. The most recent example was on 12/7/2010, where we arrived home at 4:45PM and they claimed delivery was attempted at 5:02PM. This has also happened at my work address (within the same zip code and serviced by the same post office) so this is a chronic problem.

USPS has not delivered my mail since a month now, the address being in the same city. I think it's lost. They were important documents sent to a university for admission and now I think if they didn't receive my documents by the deadline, I will waste probably six months due to USPS. Lodged a complaint but there were no developments even after 48 hours so called back to know the updates. Then the customer service person online lodges another complaint so that someone helps me with my previous complaint. This is making me crazy now.

I had a package sent from San Francisco on Saturday using priority mail with a guaranteed date/delivery to Atlanta, GA. by Mon. Dec. 06, at 3 pm. It never arrived and the last tracking status on it was that it left San Francisco on Saturday night. It is now Tuesday afternoon. This package contains a cashier's check that I need to take care of important financial matters. As you know, a cashier's check is to be treated like cash. It isn't a simple or fast process to stop payment and on top of that, I need to have this package as soon as possible. I have contacted consumer affairs in Atlanta to no avail.

On November 18, 2010, at 5:00 PM, I mailed a package from the above postal station to Larry and Jackie **, ** Greenville, Tx. 75402. The package never arrived as of this date. I contacted the USPS (talked with Whitney) at ** on December 1, 2010 at 2:50PM, to report the package. She gave me a confirmation number, CA103640703, and said someone would contact me within the next 2 business days. I have not been contacted as of this date. The package had very little monetary value, but contained sentimental values.

I shipped a package on 11/18 to California from Atlanta using the priority flat rate packaging. The package is still yet to be delivered, I filed a complaint on 12/2 and was told that I would receive a call back within 48 hours. Still, no call has been received. I call 1 800 ASK USPS and spoke with customer service representative Tammy and she told me there was nothing that she could tell me and don't know why I hadn't received a call either.

I sent my package out double boxed with extra bubble wrap. It arrived at my buyer's location in a different box with the return, forwarding, shipping label from the original box taped on to a new box that they repackaged after they completely destroyed all the contents. There was no damage sticker on the new box and buyer was told nothing until he opened the box.

I have contacted the post office three times in regards to some mail (from only one place of business) being sent back to the company and/or forwarded to another address, which I have not lived at. It is very frustrating when this should be such a simple fix. I have spoken with three different people each time I called and today I spoke with a man named Jerry. He looked up my information on the computer and said, "There's no forwarding address on file with your name."

After I purchased a new home in White Salmon, WA, I went to the PO to find out where the mail box needed to be placed. I was informed that within the city limits of White Salmon, there is no mail delivery! Everyone is required to purchase a PO Box at the Post Office in order to get their mail! I am 66 years old, disabled and am unable to drive during inclement weather to get my mail. So, after the snow flies sometime in November, the car stays parked and my mail just piles up at the post office all winter long.

We are currently renting this house from a Mr. *** who has owned this house for 62 years. The mail box has always been at the door now as renters, this Steve wants us to move the mail box to the curb. Our landlord says no because he still owns the house and now we no longer have mail service but they will deliver the landlord's mail and wrong mail to our door but not ours.

I paid for a mailbox key three and a half weeks ago and have not received it yet. I was told last week that my mailbox is broken and that my box would be fixed. It hasn't been fixed to date. The counter help is slow. They always have one person at the counter and the line is always long! While in line waiting, you can always hear the staff in the back laughing and joking. The front counter help always moves with no sense of urgency, although polite. Please help. Thanks and happy holidays.

I have not filled out a change of address form with the USPS; however, my mail is being sent to another address in my town. I have not moved or changed my address in any form. What can I do to get the postal system to send my mail to my correct address? I am not receiving any mail addressed to Kim ** at my proper address of ** Longview, Texas 75605. It is being delivered to another address in Longview. Any help you could provide would be greatly appreciated.

Repeated complaints to post office to supervisor and to postmaster at this post office regarding carrier leaving our parcels outside of our gate, outside of our mailbox. The carrier refuses to use horn to notify us that he's at the gate. Continues to ignore request to not leave our parcels outside of our yard. I have emailed post office and told PO that it is okay to leave the parcel inside the yard, but still leaves parcels outside. People walking past our yard can easily pick up the parcel and walk away. I am sure this has happened to a couple of items we never received.

A grumpy old white woman with glasses who works in the post office at 30th avenue and at Broadway in Astoria NY is very mean especially to customers who come in during the final hour. I was yelled at by her because I usually come in close to closing time and for filling up the wrong forms! I have to work 8am to 5pm Monday to Saturday and the post office closes at 5pm.

On 11/22/10, I went to the local post office to have some mail forwarded to General Delivery from my former P.O. Box since I was moving the next week to Seattle. I filled out the proper form and submitted it into the drop box like the Post Master, Connie, told me to. My partner was a witness to all this and the next incident two days later. On the form it stated that it would be effective immediately. I stated to her that it was important that it be effective immediately as my son's social security check was due in the mail.

USPS lost 3 pieces of mail while I traveled across country. I went through all the steps that I am required to do. USPS did not call to inform me regarding the situation. So I called again and found out that the notes said my phone was not working. Funny, because we were talking on the very same phone. Then I got a call from Everett, WA office and that is when I encountered the rudest customer services rep yet. Unfortunately, he only regurgitated what I already knew and offered not any other solution to finding the mail.

I bought a money order from the post office on Nov. 3rd for rent like I have done every month for years now. Well, the money order never made it to the accounting lady. I filled out a trace report. I was told that after 60 days if it hasn't been cashed, I would be issued a new money order. I talked to 4 different people and the customer service was horrible. All they kept telling me was it was "their policy", so somewhere between me handing the money order/envelope to the front desk lady to be mailed out and the mailbox of the accountant, it was lost. I was actually told it was my fault because I only put a .44 cent stamp on when I should have paid more for a delivery confirmation. It was a horrible experience and I will now never mail money orders from the post office again.

A package (sent from a company that I have received from prior) was supposedly delivered on 11/15, track and confirm, is not nor ever was in my possession. Postal Carrier states that he delivered it and that it was in a manila envelope. Well, every package received prior from this company was shipped in a white bubble pack envelope. To make sure, I emailed the company that sent the package and they confirmed that they do not use manila envelopes. Postal carrier lied. I still don't have the package and I am out $60. Please help me with my losses. I have had no luck with local post office. Thank you, Vicki **.

I recently sent a large package to a buyer in South Carolina. The package arrived 4 days late. The original box I shipped it in was gone and replaced with a smaller box. They tore the label off the original box and taped it on the new one. The item that was in the package was completely destroyed and I mean completely! They scooped up the pieces and threw them in the new box that they found who knows where. They sent it off to the buyer so it looked like a nice package.

Numerous times the postal carrier has not picked up mail when the red flag on my mail box was up. Also, numerous times it seems that incoming mail and outgoing does not arrive to its destination or I never receive any that I am expecting. When I called to complain the person on the other end was highly upset that I had made a complaint about poor postal service and was very long winded I could not even get a word in. When I first called the post office before calling 1800-ASK-USPS, I asked why my letters were not getting picked up and how come I am not getting any mail.

This above post office has lost two (2) letters with money orders ($795.00) containing this amount! My first letter was sent out on Sept. 4th, 2010 and still missing. The other was sent out on Nov. 1st, 2010. The person who was looking for that money order/money didn't receive it. I'm overdue/late! Why? Is this the U.S.? My wife and I are "law abiding, voting, taxpaying citizens”. So why as Americans our mail is being held-up for over months, with no oversight?! My next step is a lawsuit! Please note: U.S. Postal Investigation Mail Theft Report #**.

I have been calling to see why I had a vacant notice in my mail box. I called Saturday morning at 8:30 am and was told there was a forwarding address on my account. I responded no, there shouldn't be. So I went and met the mail lady at the mail box, her name is Christie. She told me she had sent my mail off from Nov 17th til the 19th. She said she would leave my mail until the 26th since I told her I do have 2 apartments and I will do a forward of address on the 26th. I called today 11/23 to check where my mail is from those 3 days since no one knows where it went and Chris was extremely rude, he wouldn't let me talk or explain anything. He put me on hold and called the mail lady, she advised him she has been putting mail in the box. He comes back to the phone and says your mail is in your box, I again asked where my mail is from the 17th til the 19th, he said he doesn't know.

My daughter sent me a package on Monday, November 15, 2010 from the post office in Bloomington, MN. As of today, November 23, 2010, I still haven't received the package. She sent another package the same day, and the person she sent it to received it on Thursday, November 18, 2010. I went to our local post office to find out if it was being held there, or if they had any idea what to do about it and they told me to contact consumer affairs. The package may be in the mail recovery area and they may be able to link the package to this complaint.

My uncle sent me a package and all I got was a ripped up envelope with nothing in it. Also to make matters just as bad, she doesn't give me my letters from my boyfriend who is incarcerated and packages aren't delivered to my door. She always says I am not in and puts the "go to post office to pick up package."

Moved to a new home in Sept 2010. Home built in 2007, but never sold until I brought the home. For the past two months I have been trying to submit a change of address to the USPS who continue to say the address is invalid. I contact the Plan and Zoning Department for my state. The state employee (Janice) confirmed that the address was recorded with the state and was valid. I looked the state taxation website to confirm and saw that the address was recorded on10/15/2010.

I put in for a change of address on 10/26/10 and as of today 11/23/10, I have not received any of my mail. When I have called and inquired about my mail, they say it's in the system but yet I have not received any.

I sent two packages via priority mail with signature confirmation receipt on 11/16/10 to the same destination in New York City, NY. One package was delivered on 11/18/10 while the other has not yet been delivered and every time I go online to track it, it gives the exact same message stating that it was received on 11/18/10 in a sorting facility in Bethpage, NY and that no more information is available.

The post office attempted delivery and the slip was left to pick up at post office. After 3 times of going to the post office, they still could not locate my package that was sent via Amazon. Funny thing was a girl in front of me was complaining of the same thing and held up the line for about 40 minutes because they only had one person working on the pickup window. I filed a case through USPS phone number and nothing. I was told at the post office to leave a copy of my attempted delivery slip, phone number and a supervisor would call but nothing. The third time I went back USPS, they told me that the manager was too busy to speak to me. I called USPS again at the 800 number and they told me I have to deal with the local post office or call consumer affairs. I told them I was given a case number and they said that's for the local office. Then I explained well that the local office didn't help.

My mother-in-law sent me two $50 gift cards. She sent it priority mail and paid for that service. 11 days later (instead of the 4 promised by our wonderful USPS), the padded manila envelope arrived not only damaged, but the gift cards were not in the envelope. Instead were two canisters of arctic mint flavored snuff. So obviously, someone opened this envelope, took the cards and replaced it with the snuff that I have every intention of throwing away since I can think of much faster ways to ruin my life. This is not the first time that I've had problems with the USPS delivery. To put salt on the wound, since insurance was not taken out on it, I was told that the post office will probably not do anything to reimburse my troubles.

I had a priority packet mail sent to me from GA. I track it from there all the way to Kansas City on the USPS website. It said it was out for delivery on Nov. 15, 2010. Well, it did not come that day to my house. So, I did not get upset. I thought maybe the post man ran out of time getting to me that day. Well, I paid it. I did not get any mail that day. When I check the site again the next day, it’s now Nov. 16, 2010, it was confirmed that it had been delivered on Nov. 15, 2010 at 1:15 pm. It was posted for another whole zip code. I live in 66102. It was confirmed that it was delivered in 66101.

I am not receiving my mail at all or if I do it is not in a timely manner. I had a regular letter (money order) sent to me from Toledo Ohio in August and I still have not received it. Had another from Toledo and still have not received it. This town is 75 miles away. There have been packages that were sent out 10 days ago or longer and I still have not received them. I believe it is the Toledo Ohio post office that is messing up everyone's mail. I have books and assignments from my school that are not getting here. I would appreciate this getting looked into. Thank you.

I am constantly not receiving mail that other individuals and businesses assure me they have shipped to my address. In addition, I often (at least twice a month) receive my neighbors mail in my box! I always return my neighbors mail to them but I'm finding it difficult to believe they do the same now that I am missing three things I paid for.

They said they left package on the sidewalk. I never received the package and have know idea what happened to the package.

The packages and the contents were grossly mishandled. The lost items were recovered due to weeks of my efforts, then I found the contents as destroyed. I submitted rightful claims with all documentation, original insurance slips, original boxes to Jenny ** in July 2, 2010. I mailed out complaints to Post General. Autria ** negated the facts and sent two conflicting letters on the same day. I videotaped the opening of the boxes because the exterior clearly showed gross damage and openings. I had to track three of the packages on my own when they were sent back to Missouri after reaching Bell, CA sorting for Santa Monica delivery.

My mother mailed me $100 dollars cash in a card with the card wrapped in paper and sealed in a small envelope at 12:30 pm from an Etiwanda, CA post office. The only reason she could not get a postal money order was because the post office was closed for the weekend and did not have time to wait because she like so many has a busy life. She mailed it to me, her daughter, I live in Medical Lake,WA. She mailed it going on eleven days ago and have yet to receive it.

I have, twice now, sent mail containing money orders payable to my landlord. Both times they have not been delivered. The first instance was approximately two months ago. The second, a week ago. I am sending mail 25 blocks away in the same town and in the same zip code. Both money orders are still uncashed/unclaimed, so it's obvious the mail was not stolen. I sent mail from my apartment complex outbox the first time, my landlord even saw it in there but did not take it out due to laws. It never arrived.

Never got certified mail. USPS claims that they have no information on the package. The only information is that it has left La Crosse, WI Nov. 3 at 2:22 pm 2010. The mailing item is a large check which will be used to pay taxes and USPS told me certified mail is the safest way to send it. I have the tracking number 7010 1870 0000 3311 1494.

I have proof that this post office is giving out private information about me to strangers that call into the post office from another state. Something needs to be done here!

My problem is about USPS and a possible identity theft. I am Georgia Tech Physics PhD Student with good standing. I am from Turkey, Istanbul. My problem is, I had sent copy of my passport and visa information via USPS in closed envelope with Priority Mail to Turkey. I sent it from Georgia Tech USPS office. Today is 11/15, it has been three weeks and the receiver says that they still didn't get the mail.

No mail delivery. It has been inconsistent for the last 18 months in regards to what time the delivery is. Amazingly on Saturdays, delivery is consistently early but junk mail delivered only. During the week it is inconsistent in regards to time and now today no mail delivery. Had my flag out and no one has parked in front of my mailbox.

My unemployment check was mailed to me on 11/11/10. Today is 11/13/10 and I did not receive it. My landlord has sent me an eviction notice. I tried calling the post office in this area and was hung up on twice. They wonder why people are using alternate methods. I understand that 11/11/10 was a holiday, however, I mailed out a DVD to Netflix on 11/11/10 and they received I got confirmation of receipt on 11/13/10. I just don't understand it. The people at the post office are very rude. I once had empathy for the postal workers -- no longer. We have to have better service, or they can just close office as far as I am concerned.

I am eBay’s trading assistant so I sell a lot of items for others. Recently, I have been selling pottery and packing it in USPS priority mail boxes. I always pack carefully with a lot of bubble wrap and packing peanuts. So far, two of the parcels I shipped were received damaged and I had to refund the buyers' money. This is not acceptable and I want compensation for my loss! The items were not insured as they weren't expensive items, but the shipping was.

This is second time my request to hold mail for specific dates was ignored. See WEH102415784. Now I have to have my daughter drive out of her way to collect my mail again today! Accumulated mail is an FYI for someone to break into my home or steal my mail! This isn't the first time this has happened.

I'm Kevin and I am from Argentina. My friend from the US sent me a package using USPS postal service. She used the first class mail service to get it here. Turns out that after an entire month, it didn't arrive. It's been now almost a month and three weeks since she sent it and the mail service in Argentina and customs tell me it didn't arrive here and that my friend should make a claim to USPS.

The River Cities Gazette is delivered to the main Post Office for zip code 33166 on Wednesday noon each week. It should be distributed on Thursday. Often, this publication does not arrive at my address until Friday or Saturday. Local events are often missed because of late delivery. Today, a Thursday, there was no mail delivery to my address at all. I am distressed because this local newspaper is not delivered in a timely manner.

My sister sent me a card in the mail from Decator, Alabama a week and a half ago and I never received it. It had something of value in it, and it was either opened by the postal people or put in somebody else's mailbox. I have checked with my neighbor but they said they did not get it. I feel like this is a violation of my privacy and that the postal service needs to be informed of what is going on in the postal service.

Refuse to deliver a very expensive package, already sent back to the sender twice. Isn't it law that I get my mail? They do not leave notices but lie on the USPS website and say they did. 30 phone calls later, I still have no package.

My daughter while in New Zealand sent home items of value and clothing which she insured on March 20, 2010. When the package arrived, it was damaged and only the clothing remained. The missing items totaled approximately $330 USD. After months of trying to get her money returned, neither the US or NZ post offices will replace or refund her money. This week, we learned that they are sending a check for $80, the amount of the postage to send us the package. Even after taking the package to the post office which stated that the package was damaged before we received it. We are at a dead end at this point as neither the US post nor the NZ post will make this right with her.

I did a change of address through USPS on October 4th and got a confirmation number in the mail and my email. Few of my mails were being forwarded to my new address and suddenly, none of the mails started to come. I threw the confirmation mail away but luckily, I saved my confirmation email. The post office lady told me that she needed the confirmation number, or any mails that I received with the yellow-tape for forwarding purposes to prove that I requested the change of address. She probably thought that I was lying or something because it was not showing up on their system, until I showed her my email with the confirmation number. She said that it is weird. I thought that it was taking time for them to forward the mails to my new address, but then I started to question when my pay stubs and law firm mails stopped coming.

There's willful delay of mail. The postal carrier refuses to deliver mail when cars are parked near the mailbox located at curbside. He is too lazy to get off his vehicle. I sometimes get my mail only once a week with items clearly postmarked from one week before. Postal carrier should not be allowed to withhold my mail.

I've called and complained several times about the local carrier have prejudice about delivering my mail. He is randomly sending it back as undeliverable. They are not helping. In my opinion the carrier needs to brought inline with his job responsibilities.

I am sick and tired of USPS losing mail and not having any explanation. Especially after four time with priority postage and signature confirmation. Each time they screwed up and lost it and no one is accountable. No explanation, other I had to take action and call the remote post and try to find my package. No knowledgeable personnel who can work customer issues. It's usually up to the individual to handle their problems. I wish FedEx would put these hacks out of business once and for all.

I gift was purchased by me on eBay. The seller provided a tracking number. There was an attempted delivery on 10/20, but I was not home. USPS left a note. Two days later there was no other delivery attempt made. Tracking number indicated that it was at the post office.

An antique crock that I shipped with insurance via USPS was broken in shipment. The New England, ND post office is denying payment saying "the Styrofoam was too hard." This was the fourth antique crock that I had shipped via USPS and was packed the exact same way but this fourth crock was the only one that was broken. The crock cost $26.45 plus $16.94 shipping for a total of $43.39. I would like for the buyer to be reimbursed for the total expense which she paid since I had insured the package and it was very well packed. If the insurance isn't honored, I will have to reimburse her for the total cost. I sold this on eBay and I understand now why some people don't use the USPS services to ship items. Thank you for your help in this matter.

I am a US Veteran. I recently had surgery to have my right foot, amputated due to an old Army injury. I had the surgery at the VA hospital in SLC. They have been sending me narcotics for the pain and on several occasions, the medications have never shown up. The tracking # shows they were mailed on the 29th of Oct. and never left the SLC Post Office.

I have evidence that my PO is giving out private information about me and my business with them to an individual that I had previous business with. They are giving them information on whether or not I am/have filed a claim for damage. Also, they even telling them now (4 months later) when I come in and cash money orders and the amount. This information is private and has nothing to do with this person. The USPS should not be giving out this information to individuals that call in.

I don't want to just complain (I've done a lot of that to no avail). I need answers!! Mail to our boxes have been in the wrong boxes, or not delivered at all.I have received a late fee on my credit card (not to mention the cost to my credit), bills are not paid on time. We, as neighbors, will deliver the mail to the "rightful owner", but not always. Some just destroy it (we suspect). We have gone to the post master (we have no postmaster at this point), gone to the post office to complain, and have gotten a not so sincere "Sorry about that". This continues to happen, and we are at our wits end! What can we do? Is there anyone who really cares?

We have two mail people who deliver our mail to mailboxes streetside. One, a male in a silver caravan has repeatedly been rude to the point of getting out of his vehicle to speak to me. Today, 11/4/2010 at about 2pm, he came and I was waiting (outside in the rain) to grab our mail because our car was parked in front of the mailbox and my husband accidentally took both sets of keys to work with him.

I have not had my mail delivered for 3 days because a neighbor is blocking my mailbox. I have asked the neighbor not to block my box, but I am not home when it happens as I am at work. I called Alicia ** (postmaster) today and she said talk to the neighbor, that it isn't the post carrier's problem. I told her I don't think I should be denied mail delivery for a situation I can't control. She said the mail carrier can't get out and put my mail in my box if a car is in front of it, even though I am making them aware that it isn't our household blocking the box. If they want to refuse to deliver the neighbor's mail, then that is the post office's decision. But I don't think it should be legal for them to refuse me my delivery. Ms. ** was very unhelpful and didn't seem to care about my issue, just kept telling me how uncooperative my neighbors were.

I regularly receive express mail shipments from the USPS. These have a guaranteed delivery of next day by noon as long as the shipper gets the package to the post office by the proper time, which according to the receipt they get and the USPS website they always do. That being said, the USPS only comes through 1/4 of the time. Typically, they are at least one day late, which is very bad because I need these packages on the day that they are supposed to arrive and the contents are perishable and thus no longer any good 24 hours late.

I ordered a simple $20 something product from the NRAstore.com and a few days later, it never arrived. I contacted the UPS people and they said that it had been delivered. It never was. I contacted them and they gave me the biggest run-around imaginable. They told me that the product had been delivered to my door and as far as they were concerned, it was delivered, period. They told me to go contact the seller. Can you imagine this? First they admitted that they had possession of it, then they basically called me a liar when I said that it was never delivered. Some fool delivered it to the wrong door is what happened.

This is ongoing & needs to be addressed. Our mail carrier fumbles the mail, delivers at wrong addresses, neighbors return our mail; and magazines are lost forever. The mail does not make it to intended recipient on time, and on some days it is delivered after 5:00pm. We have complained and now the mail carrier will not even speak to us. There has been no improvement. We are not apprised of how the situation has been handled. Who is minding the US Post Office and why do we have to continually become aggravated over a never ending problem? We have a business and the US mail is a detriment to our business. We do not receive our physical mail and no one is held accountable.

My children's costumes for Halloween were shipped to my address by my mother. There was a mix-up with the post office where they were forwarding packages to my address all over. My children's costumes were sent back to Sacramento, making it so they did not have them. Not only did we call that Monday prior to have the costumes delivered to our home, but Don ** told me that Nola, his boss, was made aware of the issue and still they did not get delivered. They were sent to Sacramento to be forwarded to my mom's address in Cutten, CA. Don ** told us that USPS doesn't have time when they mess up to fix their issues ahead of 100000 other packages and letters. Really? He then gave me Nola's home phone number and told me if I had issues with how she runs it, call her. Unprofessional.

I have not received mail for a month. I have made two visits to the post office. I have not changed my address. I am still living at ** ***** Rd.

The package made it safely and promptly out of US but seems to have gotten lost at foreign customs.

My fiancée had been sent plane tickets over the USPS over 2 weeks ago from this point. About a week ago, I had quit receiving any of my mail whatsoever. I have contacted the many locations of USPS locations the employees have transferred or referred me to and no one knows what the heck is going on. I even talked to my mailman in person who said they had been delivering my mail everyday so I took the time to actually sit in my window all day waiting for my mail 2 days straight which never came.

I sent a letter to the California Appliance Rebate. After three weeks, it was returned stating postage was due. Why did it take three weeks to get the letter back? Why isn't the postage on the original letter made available for a new letter? It may be better to use another organization to have letters delivered. Service is definitely lacking.

The management of the Post Offices have no common sense! I travel all over the US and receive my mail at a local post office's General Delivery. The Tabor City post office said I had to be registered with them to receive mail in General Delivery therefore they did a return to sender on mail that was delivered to them with out waiting at least 24hr to see if it would be picked up. In doing so, they defeated the whole system of General Delivery. This is the first and only post office that said a person had to be registered with them to receive General Delivery mail. Nowhere in the USPS is there any info that says you have to be registered with a particular post office to receive General Delivery mail.

Twice this month, I have waited 7 days for a payment from an out-of-state tenant. The first one was for rent and the second was for deposit. I figure since this person pays $5.60 to mail a regular size envelope, it should take the 2-3 days USPS says it will. The first check was mailed on 10/5 and showed up on 10/12. The second was mailed on 10/21 and showed on 10/28. I have gotten regular mail from the same place in 3 days, one time it was 4 days. Yes, business days.

Outside my residence at the stairs leading up to my porch, I requested for the mailman to hand me my mail. I was rudely ignored and I asked for him not to place the delivery parcels in my mailbox because my mailbox is coming apart from to much mail being forced into the slots. He sarcastically replied that he was doing his job. I visibly had work ID pinned to my shirt as the weather was warm and in the seventies today. This seems to be an everyday occurrence to over-stuff mail into mailboxes even though there is not enough room for to handle all of the parcels.

In April 2010, my family and I moved into an apartment. About a month later, we started to notice that we weren't getting our usual mail, only selected mailings were being sent to us. We did our change of address form again to make sure all of our mail was being received. In August 2010, we find out that the previous tenants have our last name too. We are not related and have never met.

On 9/20/2010, I went and send a package to Landenberg, PA it was suppose to arrive 3-5 days. I mailed 1 amplifier and 2 receiver, well, they took the box and I paid for insurance, so I paid 53.80 and purchased an insurance for 300 dollars. Well, the box got to PA and when the receiver opened the box the items inside was damage and broken including the box was in bad shape when it was delivered.

My mail does not run on Saturdays here at this address. As a matter of fact, it hardly runs at all. I get bills late, notices late, etc. It seems the mail carrier just isn't doing his or her job. Since I work days, I never see this person. I am also a Netflix customer and they will sit for days before they are picked up. I now deposit them in the community box located in front of my nearest post office. And now I am getting threats from my bank. They are going to start charging me a monthly fee of $10 because my bank statement came back to them as undeliverable. I moved here in June 2010, so this is not a "new move situation".

I mailed a box priority mail with a delivery confirmation receipt. I did not insure the package since it was paperwork and they don't insure paperwork. I mailed the package from the Post Office on Vernon St., Roseville, CA 95678 going to ** on Oct. 4. It was processed through the West Sac PO on 10/04 and must have been routed through the Bermuda Triangle because it is nowhere to be found. I filed a complaint and the first woman I spoke with told me she didn't know who to talk to and since it wasn't insured, there really isn't anything she can do. I told her that was unacceptable. I then went to the Sierra Gardens Dr. office and spoke with Raj. He at least made an attempt to help me. He called the Mt. Shadows PO in Orem, UT, but they don't have it.

I placed a call to the post office today and spoke to the mail carrier supervisor regarding misdelivery of mail. This is the fifth time I have called, on top of leaving notes for the mail carrier. I want to say that the supervisor was very rude today. I am complaining because I live in a duplex dwelling (lower/upper units). I occupy the lower unit and have for four months. There has been a tenant in the upper unit for three months. The upper tenant enters their unit by way of the side door, and they also have a separate mailbox located next to the side door.

I walked up to a post office clerk without waiting in line in order to nicely tell the clerk that I wanted to talk with a supervisor. I was pleasant and nice. The clerk told me I needed to wait in the line in order to talk with a supervisor. I replied to the clerk, "I have to wait in line just to talk with a supervisor?" The clerk replied in the affirmative.

A flat rate priority envelope was deposited into the collection box on Southern Highlands Pkwy at Smith's Shopping Plaza on Tuesday, 10/19/2010 at 6 a.m. There was no postage on the envelope. Unfortunately, it had the same return address as the destination address. There was an envelope inside with a $500.00 money order inside. This envelope, and all the other mail inside, was addressed to Dorothy **, **, Las Vegas, Nv 89178. It was being sent to Dorothy **, St. Joseph, MI 49085.

I was away on business from 7/21/2010 until August 4, 2010. My mail was removed from my mailbox and (supposedly) returned to senders. The envelope with a $600.00 money order enclosed has not turned up until now (10/23/2010). It had a return address on it and was in a small white envelope. This same is sent to me each month from my tenant. I have resided at this address since November 2008. $600.00 is needed very badly as I am a Senior citizen depending on these funds to pay BOA the mortgage payment.

Every week the postman skips my building I live in and no one gets mail. Happens 2-3 times week, I get my paycheck in the mail. I can't trust them anymore. They don't care making excuses. I know for a fact they are throwing mail away and not delivering the mail like they should. They are rude people. Sick of it. Please help now. Lose my paychecks all the time or it comes 2 weeks late.

I was mailing my daughter wedding invitations. Some of them were going out of State and personally went to ask an Indian lady at the post Office how many stamps I needed for an invitation that was going to the Dominican Republic. She sold me the stamps needed for that country. Two weeks later, the card came back short stamps $0.93 cents (short). I put another $1.32. I mailed the card again. At this point the envelope was already dirty but instead of going to the Post Office again, I just put it in a mail box.

Driver delivered a package to me and broke one of the steps on my deck. He knocked on my door and told me he broke my step. I closed the door to get a pad and pencil believing he was going to give me information to submit a damage claim but he was already gone when I came back to the door. I went to the UPS website and emailed them using their Feedback site.

I ordered a snow globe off of eBay; the seller did everything correctly. Then, the West Lafayette post office received my package, which they should have never received because I don't even live there, and the package was then delivered to someone whom they don't even know. It has been over six weeks and the post office could not care less. Now, I am out a rare snow globe.

So, my friend sent me a card with a necklace in it to me for my birthday, which was today actually. When I pulled it out of the mail, it was in the bag that damaged mail comes in. I go the card, I got the letter. But I didn't get the necklace.

About three months ago, I noticed that I wasn't receiving any mail so I called my local post office to inform them. They told me that they were going to take action regarding the situation. Then, I decided to call the main office after two weeks because nobody called me back. I explained everything and kept calling to follow up about three times but again, nobody ever called me back. I had to find out by my own that somebody made a change of address and I am afraid that they stole my identity. I am very upset at the post office because they did not do something right away when I notified them.

I moved here in 1999. On a consistent basis our mail never reaches our home, gets put in our neighbors mail box, or our neighbors mail comes here, or our mail goes to a neighbor’s house and they might bring it here or leave it on our front poach or it gets "returned to sender address unknown". We have had a dedicated fax for years, largely because of this! We have called USPS, filled out online reports, gone in person and reported this several times throughout this last year, and many, many times over the years.

The person delivering mail in my area is constantly putting the wrong mail in my mailbox. I have seen the mailman pull up to my house and put the mail in the box. By the time I go out to collect the mail, he is gone and everyday he leaves the wrong mail in my box. Sometimes people in the area will drop off the mail to me if they get my mail in error. Sometimes the mail I get is not even in my area. I cannot trust this person to deliver my mail.

My daughter and I have had problems with our mail since we moved here in 1999. On a consistent basis, our mail never reaches our home, gets put in our neighbors mail box, or our neighbors mail and gets put on our front porch or gets returned to sender address unknown! We have had a dedicated fax for years, largely because of this!

I ordered a product online and to my surprise, got a key in my box for the package compartment. The key provided did not work for the compartment, so I returned it in the outgoing mail. The next day, I received the key once again. This time, I left a note saying the key did not work, and returned it again. I never heard back after that. It has been almost 2 months, and I still have not received my package. I have called multiple times, get hung up on and when I do talk to someone, they all blame someone else.

I am so upset. I live in a gated community. I have a totally fenced-in yard with a front gate that is never locked. There is a walkway about 100 feet long to my front door. The carrier always leaves my packages by the gate on the inside and never attempts to open the gate and walk to the front door. I have had packages ruined from being in the rain or sprinkler system because I had no idea they were there.

I ordered a textbook for approximately $100.00 from Amazon. It was delivered to me on August 24. I gave it back to the postman (it was placed by me in his hands because it was too big for my mailbox) because I refused delivery of it. The book has not been received by the seller and when tracked, it is in Atlanta, GA since August 31. I have called the 800 number for the post office after contacting Amazon and the seller for a refund. The post office was contacted a few times without me documenting it then I started documenting it. I have contacted them on October 2 and was given a case number. I was told I would be contacted in two days.

I mailed a large flat rate box at the Port Angeles Post Office on Tuesday, Oct. 12, 2010. It was heading to Japan. The first and last scan was in Port Angeles. Heretofore, when I had mailed exactly the same size box in the same manner, I received scan info that the package left the United States, arrived in Japan, left customs in Japan, and was on its way to be delivered. This package never received any scan for having left the United States. The USPS 800 number is totally useless. They can do nothing for me, and the same with my local post office. Please, please help! I need my package to be located and delivered. The USPS is so unhelpful. It is flabbergasting. I am totally sick over this.

I ordered a package from Hongkong early September. The package had the wrong zip code on it. When sent to the USA, the address on the package was:

I ordered some fuel injectors from the Injector Warehouse in Hemingway, SC. My tracking number is **. I paid for them with my Visa card. And a $250.00 payment was charged by Stuckey Brothers Par Hemingway, SC on Sept. 27. After 3 weeks of not receiving them, I phoned and was told they were in the Hemingway post office waiting to be scanned. They arrived there on Sept. 28 at 4:25 p.m. I phoned the post office. They told me they didn’t have them and can't track them once they leave their premises.

I sent out 8 packages from the Peavine station in Reno via regular mail and none have been delivered and it has been over 2 weeks since they were mailed. All were marked fragile glass beads enclosed, or springs enclosed, or links enclosed. When I contact the 800 number for the postal service, they take my information, say they will call back and I don't hear from them, and these packages still have not been delivered. I have every receipt for every package that I have shipped out since I have been on *** and this last batch of stuff is the worst problem yet.

I sent a package to my parents at a personal care home. The package was returned with "Attempted not known." I spoke with someone at the Allentown office of USPS, Tina ***. She said she was sorry and I should resend it at no cost. I resent it with delivery confirmation. I had checked with several people to make sure the mailing address was correct and they all confirmed that I had the correct address.

On 10/12, I received a note in the mailbox that our car is blocking the mailbox and to move it. Stated they need 15 feet on either side of the mailbox left clear. We moved our vehicle. Next day another car was parked in front of the house next door, blocking the mailbox. We had outgoing mail and the mail was not picked up or delivered. Today I spoke with our mail carrier and she told me she does not deliver the mail if a vehicle is blocking the mailbox.

The tracking Number is**. According to the courier and the USPS, the parcel left Lahore, Pakistan on 28 Sept. 2010. There the trail ends. The courier gave us the flight number and time of its supposed landing at JFK. It never arrived.

I was sent a mail through USPS by the Indian consulate office in San Francisco (with mail tracking number **). It had my daughter’s old and renewed passport along with US visa. The mail was never received (not at least by us), but in the mail tracking it shows delivered on September 16, 2010. Now I have to apply afresh, everything—the visas and all.

I was sent a mail through USPS by the Indian consulate office in San Francisco (with mail tracking no. **). It had my daughter’s old and renewed passport (along with US visa). The mail was never received (not at least by us), but in the mail tracking, it shows it was delivered on the 16th.

Mail has been being sent back off and on for a month. The issue was fixed for a brief time, but continues. The post office had me fill out the same form 4 times. No result. No changes. Some packages are not returned to sender and are "held" by the post office and not sent back (for budget reasons). When I went to the post office to try and acquire a package, I was told I'd need a form to get it which was put in my mailbox. Since my mail keeps being undelivered, there is no form.

I ordered items from Eddie Bauer. I always track items purchased online. The package was shipped on 10/5/2010 and was expected to arrive at my residence on 10/09/2010. The arrival date fell on a Saturday. The shipping was standard mail. As I tracked the shipping, the order switched from being delivered by FedEx. USPS was to deliver the package. The mail truck was visible from my window. So, I went down to retrieve my package.

Nothing. I even sent certified mail to the Postmaster Chicago, Postmaster General US V.P. of Customer Relations US and some other V.P. I called the above number and spoke to Mike. I called the Deming N.M. Post office and spoke to Daniel (from which I mailed item # 13071910000060253646 which was insured). Unfortunately not for the amount of value of the coins contained within as I did not realize at the time how much they were worth $5000 or more. I called the Norwood Park Illinois PO also. I have contacted everyone that I can think of. I got one form letter back from the certified letters (4) that I sent to the big wigs and it told me to call the xxx-xxx-xxxx number, which of course I had told them in my letter that I had already done. I am heartbroken over this loss and disgusted at the response from the USPS. I believe that the box was stolen.

I purchased a used 1998 Ford Contour from the United States Postal Service on 10/05/2010. The vehicle has significant problems (including problems with the engine and the transmission) that were not disclosed prior to purchase. As I drove the vehicle home on the day of purchase, the car exhibited obvious problems (such as shaking and jerking movements). On 10/07/2010, I brought the car in to a Ford dealership, and the mechanics confirmed that the vehicle has multiple problems with the engine and transmission. The seller of the vehicle offered no solution to the problem.

I have had the same post office box for five years, yet USPS keeps sending about half of my mails back to the sender with a "box abandoned" sticker on it. It is not our local post office because they have been great. The problem seems to be at other large sorting places, namely Omaha and Denver. My husband had been dealing with heart problems and we have seen numerous doctors and had numerous tests. We now have medical bills in collection because USPS kept returning them to sender as "box abandoned!"

I sent a 3 oz. gold piece to a buyer in Pennsylvania and I have the purchase and shipping records to prove it. My mistake is that I didn't put insurance since I have sent lots of gold and other items with no problems. The package was a flat rate envelope that is usually there in three days. The tracking records show that it to went to the delivery bag of the mail person on the third day but was delivered on the 10th day when my buyer signed for it. After he signed for it, which canceled the insurance if i had any, the gold piece then went missing. The fact it disappeared in the mail person's bag for a week before delivery is proof enough to me of a foul play.

I have a delivery that was left with this post office on Oct 5, 2010 at 9:46 by UPS. I had to call today at 4:00 to see if they had it. The answer was, "Yeah, it's on the shelf up there." I'm confused as to what to do, so I ask. Answer, "Well, the carrier wasn't comfortable leaving it on the porch." I was home all day and no one came to the door. They are supposed to deliver tomorrow. I have not trust that his will happen.

This started back in 2009 when I moved to an apartment with my fiance. I moved from a different city but the apartment we moved into was no more than 1 mile from his previous address. He didn't even move out of his zip code! For about 6 months, he would receive mail at both his new and old addresses and I would receive mail at the apartment, then suddenly there was no more mail for either us. I called the postmaster at our location and she gave us some excuse about our mail got stuck in a change of address loop and was going in circles getting stickers for forwarding but never actually making it out of the vacuum and getting delivered.

Now the forward has been lifted and all my mail goes back to sender. The companies that receive it back change my address to the forwarding address. I have letters from the USPS to give to the billing companies but I am being fined, charged with late fees, account closures, loss of terms due to late payments, interest fees and so on. The postmaster says there is no reason this should be happening and there is nothing he can do. I changed most of my accounts to send my mail to my home but some of the accounts send checks and I don't receive them. It's been 4 years of this mess! I have also contacted the forwarded post office (Rocky Point) and they did nothing to help.

Sometime around 2006, a previous business, which is North Shore Building something or other, was doing business at my building address. It had moved and placed a forwarding address with the USPS. Since then, everything that starts with North Shore gets forwarded including my mail which is North Shore Coatings. Now, the forward has been lifted and all my mail goes back to the senders. The companies that received it back changed my address to the forwarding address. I have letters from the USPS to give to the billing companies but I am being fined, charged with late fees, account closures, loss of terms due to late payments, interest fees and so on. The postmaster says there is no reason this should be happening and there is nothing he can do. I changed most of my accounts to send my mail to my home but some of the accounts sent checks and I didn’t receive them. It has now been four years of this mess! I have also contacted the forwarded post office which is at Rocky Point and they did nothing to help.

I own a business outside of the country and there have been several occasions, too many in fact, that the slow mail delivery service in the United States has cost me business. First of all, the average person is not aware that international mail, especially from this country, Senegal, is right across the water from NY. The flight time is about 8 or 9 hours and all international mail bags are put, free of charge to the country of origin, on the first flight going to the destination country.

I mailed a document packet addressed to T-Mobile Company in New Mexico to deactivate our account, and they were expecting this document. I put 6 stamps on it and dropped it in an outgoing mailbox. Until now T-Mobile can't deactivate our account because they haven't received the documents yet. If my stamps were not enough, it should be going back to my return address. I'm expecting that my mail reach its destination so we can deactivate our T-Mobile account. Delaying it means we still have to pay T-Mobile even if we don't use the line anymore.

The USPS is supposed to send me a first class mail package today on October 4th, 2010. I have checked the tracking number to see where my package was. At 9:04 am, the package was in Brooklyn. However, the truck never came to my house, or it never bothered to deliver my package. I checked the tracking number when I got home from school. They said that they attempted to deliver the package, and that they left a notice, which is completely false. They never left anything. It is always like that. We need a new mailman.

I purchased a Mo for $30.00 on 8/2/10. I sent it to "Dress Barn" PO box 659704 San Antonio,TX 78265. They never received my payment and charged my account $20.00 more dollars. I went to Uxbridge PO to get a refund on the MO and was told I had to pay an additional $5.30 to make a claim! This is not right as I have my MO receipt which was covered by CASH! I explained this to the postmaster and he could have cared less! I walked out to my car and he came out to ask for the claim receipt back. That is all that mattered to him.

I am the front desk clerk at our hotel. The mail carrier had an arrogant attitude towards one of my clerks concerning her personal mail. Even if he doesn't know the clerks, it is not his responsibility to withhold mail from our business. Stating "I'll show you better than I can tell you” is very unprofessional. We have been getting mail since this company has been up and running over 50 years, and this is the first and I hope the last time one of their employees would overstep their boundaries. It is illegal to withhold mail.

I ordered an audio interface from Amazon. My package/item was never delivered. Upon investigation, the package was delivered according to the tracking information. As this was false, I visited my local post office which should have delivered the item. When confronted, the first postal worker I dealt with said that according to their records, the package was delivered and she could not help me further. I was then directed to speak with her supervisor.

The newspaper was brought to the Pine City Post office on 9/22/10 and the customer never received the paper. The customer was: Mary **. The customer contacted us and doesn't want to pay for a newspaper she never received. We do not want to pay postage on a newspaper that was not delivered by the US post office.

I was supposed to receive a package from Amazon that left Denver, CO on 9-20-10. The estimated arrival was 9-23-10. It is now 9-24-10 and I still have not received it. How can it possibly take at least 5 days for a package from Denver to get to Southern CO? I have had this problem before with the local P.O. If it comes into Alamosa (35 miles away) first, it takes 2 days to get here?

In my community, we have a community mail box. Everyone has their own key to their mail that also includes the outgoing mail in under lock and key. Monday Sept. 20th, I place two envelopes in the outgoing mail. Both were bills being send out. Thursday Sept. 24th, late evening, a lady walking her dog found one of my bills on the ground and brought it to me. I was shocked to say the least. Today, I went to the Englewood Post Office to speak to the supervisor, explained to him also showed him my envelope (with my unpaid bill in it). I also said to him, "Now this bill will be late and credit card companies may raise my interest rate." His reply was, "Well, we can't send it overnight. We can't do anything to help you. How do I know you didn't just drop it yourself? Just send it though registered mail." This is terrible. You want our money to mail things but you won't take responsibility.

I mailed my daughters computer to be fixed at City of Industry, CA. It took 15 days to get there and when the product was received, the computer was in pieces on the edge like someone stepped on it. I also noticed other people that have gotten ripped off mailing stuff to City of Industry, CA. Apparently, there is a ring of thieves rifling through mail that we pay for to get delivered not damaged! I am out of pocket for delivery and out of pocket to pay for another laptop.

I mailed a package of Bluerays on 8/25/10. The buyer stopped payment so I did a mail recall on 8/26/10. The package had tracking on it. The package was stopped in New York and was never delivered. It ended up on the Postmasters desk. I spoke with her; she said she had it and was going to scan it and send it back. It arrived back within the week. The only problem was it had been opened, resealed ( no sticker as damaged), and out of 49 Bluerays, 17 were left. The only ones left were the older ones and all the newer ones were gone.There is no way they fell out on their own! How come only the best ones fall out and the older ones were left? They were picked over.

On August 18th 2010, I placed a hold on my mail until 8/31. On Sept 1st 2010, my family's mail was to be forwarded to my new PO Box located in Oaks, PA. I was told this process could take 7 to 10 days. To date, I have not received any mail. I was told by the Collegeville Post Office Supervisor that it is in the system to be forwarded, and that they no longer handle my mail. I asked her what I should do, and she had no idea! First of all, Collegeville PO should still be receiving my mail, and forwarding it to the PO Box. I'm still trying to figure out what mail/bills I should have received. I know of one credit card statement I have not received, and I hope my payment is received in time.

I mailed one piece of registered mail to Canada on Aug 25, 2010 (#**). However, it isn't delivered till today. My sister missed her appointment with US Immigration and she has to go through a lot of problems at the airport in Canada. This has caused a lot of emotional pain to the whole family.

My daughter moved from CA to NY and I sent 5 packages to arrive in 2 days I was told to her new apt. She had nothing and everything she needed to get settled was in there including a cup, spoon, blanket, etc. I paid extra and was told that I should buy confirmation to track but that packages would be left without having to have someone there. Packages were to arrive on a Thurs. noting should up and when we checked the tracking online it read attempted and note left. No note was ever left.

My friend mailed my two suitcases that were filled with clothes and jewelry from Brentwood, California to Miami Beach, Florida. She didn't insure them but I paid $87 or so to send them. Though both suitcases were filled to the brim, I only received one and it was less than half of what it started out being. What do I need to do? She spoke with the post office and they suggested this but no one is claiming responsibility. What can I do? They owe me my clothes, my jewelry plus the cost of shipping the suitcase that I never received. Help!

I put in for a change of address on August 28, 2010 effective for September 12, 2010. On August 29, 2010, I stopped receiving mail. I have called the USPS customer service number multiple times with no resolution only to be told someone will call me back in two business days. It's now been 3 weeks. My case number is CA103014960. I am currently missing a paycheck and an expense report. My mortgage is past due and I need my paycheck to pay my bills. Please help.

I sent a package to France on January 13th. The package got lost. I called several months to check if the USPS has any news on my shipment, but without any answer. USPS told me I should file a claim, but the paperwork for the claim got also lost in the mail. 3 times I called to ask them to deliver again the paperwork for my claim. Finally, I got the papers. I filed my claim on June 18th. I received the letter with the statement that the postal service of France did not have any record of delivery for my article mailed in January 13th. With the initiative of my follow ups over the past 3 months, today September 13th, I got a notice that your records indicate this package was delivered as addressed. And the USPS International Claims denied my claim. Also, I want a copy of delivery record I have to pay. I have been with this issue for 8 months at this moment. It is not just the 30 dollars of the article and the $23.98 I paid to send secure and insured by registered mail. It is my effort, waiting time, and calls. We overpay for shipment and get a bad service.

On July 30, 2010 I sent a package to my son while he was in Pearl, MS at SMCI Kevin ** is where the package went to. I sent it through the regular mail. Two weeks earlier I had already sent a package to my son about week and a haft before. Two or three days later after i sent the second package my first package came back. On the box it had on it refused delivery and not here wrote on the box. So I called to Pearl, MS to ask why my package had come back. I was told then that my son had been moved to Leakesville ms to another satellite correctional center.

My son sent a letter on 9/10/10, guaranteed for delivery by 3PM on 9/11/10. I called and tracked it online, through customer service and the local post office. No one knows where it is located. My son paid a premium price for the guaranteed delivery. To me, this is mail fraud. A fee was charged for a service that didn't happen. Whoever was the person who dropped the ball needs to be held accountable. I needed to get the check sent to me, deposited in my bank today. This is a tremendous financial hardship for me. My son would have sent the money Western Union if the US post office wouldn't have been able to guarantee the delivery, but they did.

On August 19th, 2010, I went to the post office to send off three items that I sold on eBay. While I was in line, one of the employees told me to go to the automated machine to pay for postage. Even though there was only one person in front of me, I went along with the employee to use it. I sent all packages off in flat rate medium boxes Priority Mail. I always get delivery confirmation when I mail eBay items. Two of the three receipts had "Delivery Confirmation Expected deliver date Saturday August 21." Then it had Label# and the tracking number. The receipt in question had no tracking number. It had the other information such as delivery confirmation paid, expected delivery August 21, etc.

I paid the Post Office to have a package delivered from Jacksonville, AR to Milwaukee, Wisconsin, guaranteed delivery by noon on September 1, 2010. The package was not delivered until approximately 4:15 p.m. on September 1, 2010. The recipient texted me at 4:20 p.m. on September 1, 2010 and told me the package had just arrived. I asked her if she signed for it and she said no. She waited at the house for the package until about 1:30 p.m. and it was not there when she left home. The recipient told me that the package was dropped in the mail slot around 4:00 p.m. and her brother saw the deliverer when he/she came up to the house.

I have not received a mail delivery in over two days. I called the office above and was told that carriers were running late. However, yet again today, no mail delivery. I am also aware that none of my neighbors received their mail either. I live in Shadowbrook Apartments and none have had mail delivery in two days. This office also does not answer the phone during business hours. Upon my 4th call, the phone was answered after 45 rings. I have very important documents that I would have received yesterday.

I mailed an item priority mail and the clerk said it would arrive on Thursday. The recipient e-mailed me and said it did not arrive today, Thursday. $28 was paid to make sure the item arrived on time for a small box. I cannot find any satisfaction against USPS. Poor service.

I was receiving advertisements and magazines addressed in other names than the ones who lived at my address. I began putting them in the outgoing box in my building. After a few days of doing so, the mail carrier put the magazines and advertisements in a rubber band and circled "current residence" on the addressee portion of the magazines. I again placed it in the outgoing mailbox. After this incident, I noticed I wasn't receiving mail. After over a week, I happened to look into the back of my mailbox and noticed a green plastic cover that said "property of US post office on it". I popped it out of place and left it inside my mailbox. I immediately knew it had to do with the prior incident. I called my local post office the next morning and explained my situation to the person who answered, who happened to be the post carrier's manager.

The postal employee basically said that he did not have time to help me retrieve my package. He was completely indifferent and continually stated that he did not understand what I wanted him to do, although I explained thoroughly. The employee would not even take the confirmation number I had to check where the package was. His actions were a complete disregard for their customers and they should really be ashamed of the people they are hiring.

My magazines are missing and when I do receive them, they have been read. I reported one edition missing and the next day it was in my mailbox. I have reported to the postal inspector as I have had this problem in the past with her. If anyone else has had a problem with not receiving their mail, please report it also.

I have bought four items from four different sellers and none of them have been delivered to me. The post office has made no effort to find them. All paid for--this is a loss of my earnings for purchases that the post office has either lost, stolen or destroyed.

I send out my USCIS application packet on August 31, 2010 via express mail next day delivery, that is on the 1st of September 2010 (guaranteed delivery before 12 PM). Tracked the package all day. Got no updates. I called USPS customer service and they said the mail man will return and update the status of the mail. They only know to read what I was able to read online.

I went to the post office in Hammonton, N.J. on August 19th, 2010 to deliver a resume for a job that was very important to me. Since the application was due August 21st, I bought the express mail package that has guaranteed delivery for the next day. I have my receipt that shows the date that it was accepted and the scheduled date of delivery, which reads August 20th at 3 pm.

A parcel requiring delivery confirmation left undelivered at door of 3rd floor apartment building where items left are commonly "missing" or meant to be given away. The apartment building has lockers for oversized mail delivery, but weren’t used. This is not my first complaint about this practice.

My girlfriend, Kristen, ordered and paid for a pair of shoes for my 3-year-old son from Famous Footwear and had them delivered. We watched the tracking of shipment for a couple of days by the conformation number because we needed them ASAP. They never showed up but the shipping tracker stated they were. Kristen went up to the post office and the clerk said she didn't know and that she'll talk to the postal carrier and we’ll come back tomorrow. The next day Kristen went back, they said the carrier set them on our fridge in the garage. When Kristen told them that's impossible because we don't have a fridge in our garage and the garage is never open. She changed the story saying he put it in our mailbox. They won't do anything and my boy needs some shoes.

I did a customer recall on a package. The package was in route back to me but has been in the Elk Grove Village plant since August 20th. They scanned the package every day and said it’s in route, but the package has not moved. I have filed a complaint with the complaint department and they said the case is still pending. I haven't received any call. They said they would get back to me but I got no answer. I have tracking and signature confirmation on the package also to track the item. I need my package because it has a very large financial value to me. And it would be catastrophic if my package was lost or stolen.

I did a customer recall on a package. The package was in route back to me, but has been in the Elk Grove Village plant since August 20th. They scanned the package everyday and say it’s in route, but the package has not moved. I have filed a complaint with the complaint department and they said the case is still pending. I haven't received any call. They said they would get back to me, but there’s no answer. I have tracking and signature confirmation on the package to track the item. I need my package because it has a very large financial value to me. And it would be catastrophic if my package was lost or stolen.

I mailed out a letter on August 21st, first class mail with delivery confirmation. In the letter was my wife's old passport that we were sending back to be renewed. This letter was processed through sort facility on August 21st in NY, the day it was mailed. It was processed through sort facility on Aug 23rd and stayed there until 11:56 pm, August 27th and processed through sort facility on 8:26pm, August 27th. As of today, it still has not been delivered to the address in Philadelphia; it has been in Phila since August 23rd. At the following zip codes 19176, 19107, 19105 and 19176; it is going to zip 19109 zone 2 npic (passport renewal office).

I had my nine-year old son run after the mailman to give him my unemployment mail and the mailman was very rude to him. He told my son, "You better run to me because I am not coming to you." He turned around and snatched the mail from him. My son was very upset and I than asked the mailman what his name was. He turned and looked at me with a glare and said, "Fernando." I then called the post office and spoke to Herb about what happened. He told me that he would take care of it.

I ordered a cell phone service from a carrier. The package was shipped on 8/30/10 out of Portland, OR. By both USPS customer service and the carrier, it has been confirmed that the package was delivered on 8/30/10 at 11:39am in Phoenix, AZ. This was confirmed after I gave my tracking number. On this morning, 9/1/10, I received other mail in my box but not the package from the carrier. I have complained to USPS customer service and was given a case number, but I have no faith. I had a problem in the past when I ordered a product from Purity Products. The product is designed to promote prostate health.

I sent a priority letter at a cost of $4.90, thinking it would be processed (received) faster, than a 44-cent first class letter. The US Postal Agent informed me that priority mail does not guarantee delivery any faster than 3 to 5 business days. She also stated that delivery period for regular mail is the exact same period of time. Essentially, the post office is saying that mail between two major cities (in my case Alexandria, VA and Chicago, IL) is the same, regardless of the postage you apply. I asked for the agent's ID, because I did not want to be accused of making this up. It would appear that the US Postal office is misrepresenting the service between a priority letter and a regular first class letter. This is more than 10 times the rate of a basic first class letter, with no difference in delivery service. The letter was sent to the bank for deposit. It resulted in late fees for payments linked to the deposit.

I have been trying to start the process of obtaining my passport for two weeks, and I keep getting the run around by the employees. I have complied with everything they told me to do, and today, when I came in ,they flat out told me they were too busy ,and had to get the line down. I asked to speak to the manager, Cathy, who was extremely rude ,and told me I needed to make an appointment for that service.

Today I visited Mobile postal service in Main Street, Flushing at 10:27 AM to post mail to Italy. I gave the envelope to the postman and asked how much should I pay. But as usual, he murmured in his mouth (the same thing happened last month), which I couldn't understand. I asked him, “Sir, how much did you said.” He replied, “Don't you listen, 98 cent I said.” I smiled and I said, “You look angry.” “Yes, I am,” he replied. I said, “What is the problem with you? This is the second time I am coming to you, you behave the same way.” He said, “Don't come to me again. I am like this.”

Our mail is not being delivered to our address. Our mail carrier will deliver our mail to our neighbors and even on Smith Road. I get my neighbor's mail at least once a week. We have complained to the Gadsden branch for months now. She has returned our mail stamping no such address on several occasion in which some have been certified mail to appear in court and she has returned our state of Alabama Checks for the past two months and has put no such address. But the icing on the cake was this past Friday, I opened my mail box and our envelope from Wachovia Bank which had confidential information had been opened. I believe that is a federal offense.

I sell on eBay, so I go to this Post Office about 3 times a week. The postmasters are always rude and mean to customers. These postmasters always have something to say about my packages. My packages were rejected on 8/30/10. I used a flat rate envelope as usual. But the post master said he was not going to take them unless I put my items in another package and paid more money. I had already paid for postage online. I had to drive 8 miles to another post office to mail my packages. I asked the postmaster at the other post office what was wrong with my packages, she said nothing. That she would take the packages for me.

On four different occasions, my mortgage company (American Services Company) has claimed that my envelop addressed to their post office box was missing one money order. This money order in each occasion was purchased for $1,000. Also sent in the envelope was the other money order for $141.55. The mortgage company P.O. box is located right here. This time I have made over 75 calls to the above number to be reimbursed for what they told me on August 5, 2010 was declared a lost money order and a check would be sent to me by August 11, 2010. I have not received this check, and I have logged over 50 calls to what the number and agents who answer the phone say is the US Postal Inspector's Office.

I opened a PO Box in Newton NJ the last week of July. The first week of August 2010, a 'stop mail' was sent and not by me. I am attempting to de-certify a union and find it very upsetting anyone can hold mail. I thought that interfering with mail was a federal offense. I am not sure if I received all my mail.