USPS Reviews

The post office in Franklin, VT stated that they delivered our missing package on 12/17/2011 at 11:24 by leaving it on the ground below the mailbox. The item was ordered from Amazon and the information is as follows: Order# 104-2815219-5375456 with a tracking ID# 9101900007540980389728. As a result, the package has apparently been lost/stolen. The Franklin, VT Post Office does not have a confirmed policy on where to leave packages. It is at the discretion of the customer.

I mailed my passport to a family friend in New York from Lawton, OK on 12/19/2011. It’s been 3 days and the package still hasn’t arrived. I have to get my visitation visa and it’s going to take 1-3 days to get the visa. My trip and flight has already been bought, costing over a thousand dollars and will have to be cancelled due to the snail-mail speed of EMS. What is the use of refunding me 18 dollars when they just cost me a thousand? Contacting them was no use either. No one can tell me an exact delivery date or location of my mail. I cancelled a flight that cost a thousand dollars due to the snail speed of EMS.

The USPS is over budget because your rates are too low! Raise your rates. It should cost at least $0.75 to send a letter and raise all shipping and junk mail fees. If people don't like higher rates, they can use more email, or go to UPS, which is higher still. Simple.

Can someone in post office help me with this DC status? I shipped a priority mail package from NY to IL on 12-10-2011. It reached IL 4 days later, but the status is stuck with "status not updated" since that day. It's been almost 1 week. I emailed to USPS site with my problem/ inquiry. I didn't hear anything from them at all. I called USPS again, and they gave me a CA number. No ones call me back. So, what happened to this package (0190 0007 5409 8289 9102)? I can't confirm with my buyer, if they received it. It's a Christmas figurine, supposed to be delivered last week. Where the ** is it? It's still missing. No info, and no status update. No one ever calls about what happened to it.

Local Southlake, TX USPS held a package that included a check for over $2,000 for almost a month after they were supposed to have notified me of its arrival. I contacted the sender and they advised their USPS office confirmed that the Southlake office still had it. I tried to call and confirm they still had it so I could pick it up. A worker rudely advised me they cannot check via my name or address, only a tracking number. How terrible is our USPS. No wonder they are going out of business!

USPS should stop selling the "signature required" service if they are not going to actually require a signature. Service has always been uneven where some carriers just leave a slip and make no attempt to deliver, which really inconveniences my customer. A customer returned a package to me and requested a signature and the carrier just left it in my mail box (in NC), but showed a signature being left, late in the afternoon past our regular delivery time. So my customer thought I was not telling the truth about not having the package. When she and I discussed this, we discovered that the postal carrier on her end in CA did the same thing when I sent it out signature required. My postal carrier(s) is inept as at least once a week, mail gets slipped under my door due to being delivered to the wrong box; there are maybe 10 boxes.

On more than one occasion, my mail has been lost at the USPS Nandino Sorting Center on Nandino Drive in Lexington, KY. My first experience this year was a priority mail package with delivery confirmation tracking. Anticipated delivery time was less than 4 days, and it was lost for 4 weeks. I don't think it ever would have been found, without the help of my local Frankfort, KY postal employees networking with those in Lexington. Now, another lost package. It was never scanned by the personnel at the Nandino Sorting-Distribution Center in Lexington, KY. It was last scanned, when the Frankfort, KY post office put it on the truck, destined for the Nandino Sorting Center in Lexington, KY, and lost.

On December 21, 2011, I checked the mail at our rural mail box. Inside was a notice that a package was too big to fit in our box. Last year I had been instructed by the postmaster in Newkirk, NM 88431 to make a box that would accommodate a large package. The box currently is next to our mailbox. We have also given the postmaster our phone number so she could call and we could meet the mail carrier if necessary. My wife made a 12 mile round trip on an icy road to pick up a package (flat 14 1/2 X 13) that not only would fit in the large box, but could have been rolled and fit into our regular mail box.

My father recently sent me his old iPhone via USPS. I'm in Germany, and when I went to the German customs office to pick it up, the box had already been opened and re-taped, and the iPhone was gone. All that remained was the green tape used to repackage it, the material used to cushion the phone, and a note from my mother. Additionally, there was a note from German customs attached to the package stating that, they had scanned the box, and that it was empty upon arrival. It passed through the processing center in Jamaica, Queens in NY, on its way to Germany.

I sent a parcel post box on Dec 10th with delivery confirmation. The package was scanned on Dec 10th and the expected delivery to California was Dec 17th. I went online to check and the last thing it shows was that it was scanned in at Cumberland, RI post office. I called the post office and he said, "I have no idea where the package is since it's never been scanned again." It hasn't been delivered because there is no other scan. These were gifts for my 3 nephews whose family doesnt have any money. My husband is laid off and this was very hard for us to get all those gifts and ship them. I don't have the money to replace them at this point and no one can tell me what has happened to this package.

I sold something on eBay and mailed the package from my local post office. I was pulled off the line and to use the "automated system”. Never before has a package gone astray but with this system it did. It also raised all kinds of doubts was it a thievery ring, etc., regardless the package. Despite my calling the 800 number at least ten times and the facility in Bethpage L I and the North Carolina post office (the only friendly one), the package is still lost stolen or missing. I am out the money and I have never gotten a call back from USPS. They have listed the wrong address for me and told me to call post offices that don't deal with this. I used to like the post office I totally distrust them now and hope they go out of business for such shoddy service. I had sent the package priority with delivery confirmation. Never again will I use them. I am out the money as a seller on eBay.

We were giving a hand written note from our apartment manager saying that we must pickup our mail from the P.O. because we don't get it out of our box, which is not true because all our bills comes though the mail. We would like help on what we can do about it, if anything. Thank you for your time. We would like to have our mail delivered into our box.

I mailed a package of Christmas gifts. My original address label was removed from the box and attached to a completely different box and mailed to my recipient. No sign of my original box and contents. I mailed a package from Wilmington, DE to Moorpark, CA on December 9. I mailed the package via parcel post from the UPS Store at 2207 Concord Pike, Wilmington DE 19803. Yesterday, December 19, the recipient received a package with my original label on it but taped to a different box from the one I used. Inside were an assortment of gifts and items totally different from the ones I sent. The box had originally contained two floral-print photo boxes labeled Mabel and Anna, each containing craft supplies for little girls (one with beading supplies and one with sewing supplies).

I cannot get anyone to answer the phone to help me at the ABQ post office. I have submitted a complaint via email and have had no response. I have a flat letter which never got delivered and could be sitting in a bin at the ABQ post office due to it being kicked out of the automatic sorter (per manager at Farmington post office) and I need someone to go look. Farmington manager said it could be 90 days before anyone looks in the kicked out bin. Attorney needs the papers back.

I have been waiting on a package to be delivered to me from the People's Republic of China. The estimated delivery date was at the end of November. I have been tracking my package through their web site for a long while now, wondering why it was taking more than a month to receive my merchandise. Fortunately, I found an alternate tracking site that linked me to the carrier that would handle the package once it came stateside. Unfortunately, that carrier was the USPS. They have had my package since Dec 9th. They claim to have left a certified mail notice on my door on the 9th which introduces two problems.

On 11/30/2011, I shipped a package via USPS First Class mail with delivery confirmation. For the last 14 months, my package average delivery time is 2-4 days. I keep an eye on my tracking. As when packages are delivered, I sent a note to the buyer stating I see it has been delivered and thank them for their business. On November 30, tracking displays this information: Your item has been processed at our origin sort facility at 7:41 pm on November 30, 2011 in Reno, NV 89510.

My postal carrier (whom I have known for years), took a FedEx package in for me to the postal office. He then gave it to a sorter there, who claims he did put it in (FedEx) drop box. It has been 1 week and the parcel is not traceable. The tracking number has never once been scanned by FedEx. I now realize the USPS sorter "James" threw the FedEx in the garbage (competitive companies?) or kept the VZW (cell phone) for his own keeping (good luck, I reported the MEID #). This guy is in for a rude awakening as I have contacted a close acquaintance that works for the FBI postal fraud. The young guy over the phone, when I called to inquire, claimed he can't "remember" what he did with the package my postal person "Gary" gave to him.

I ordered a package as a Christmas gift on 11/20/2011 and it was shipped first class with delivery confirmation on 11/23/2011 with a tracking number. As of today, 12/19/2011, the order has not been received and no tracking is available past 11/23/2011. I went online to customer support, what a joke! The links were broken unless you wanted to report something good, so I used that link to ask about the shipment. I received a response 2 days later saying it had been forwarded to the correct department and did hear from them 2 days after that. They said they did not have updated tracking information and maybe the seller would re-ship. I replied with the seller already said they wouldn't and how was I going to explain to my daughter that her Christmas gift was lost at the post office and am still waiting 4 days later for a response. The package is a small one containing a pendant for a necklace.

I sent out a package (USPS Media Mail) and insured for which I have copies of. Package was lost and they have denied claim and appeal, saying package was not insured (even though I have sent them numerous copies of label and receipt for purchasing same). I cannot get a hold of anyone regarding this and the telephone number of USPS stationary from Washington, DC has been disconnected. We have an outstanding invoice from vendor whose goods we’ve lost.

I paid $16.39 to mail a package from Southern California to Washington. I mailed it on the 2nd of December. It was sent with a delivery confirmation, registered as leaving Bells Garden CA. on the 4th, then nothing. I called and set up an inquiry, and the first woman was very helpful. My local post office called me, and said it registered on the 14th in Maryland (were they sending it to Washington D.C?). On the 18th, it registered in North Carolina. When I called USPS, an agent informed "ma'am you chose to send this using the cheapest route possible, we don't even need to tell you where your package is in transition". I asked if it was considered economical to mail my package to the East Coast, and then the west. Why is USPS having money problems? I think I know. I had hoped my kids would get this box for Christmas. I am hoping it shows before St. Patrick's Day now.

I ordered a cigarette roller on Amazon.com. They sent my other package through FedEx and the roller through USPS. The "tracking" says it was being processed on the 14th in Detroit. It was supposed to be here on the 17th but it's not here and the tracking hasn't shown anything since the 14th. This was supposed to be a present for my friend who lost his finger in a work accident and can no longer roll his own cigarettes. What the hell, USPS?

On 12/11/11, I purchased (online) Priority Mail shipping for a package. The package was mailed 12/12. As of today, the package has not arrived at its destination. The tracking info states "estimated" delivery date is 12/14, but today is 12/17. I called the 800 # for USPS. The woman said I must allow at least 7 days for a Priority package to arrive. Why does the PO state "2-3 days" and when an item doesn't get there during that time they claim it's only an estimate? I'm tired of paying more money for less service.

I had a PS3 game shipped in an large envelope and when I received the parcel, the contents were missing. The procedures at the post office is to scan the parcel in and if the contents are missing or damaged, the clerk or letter carrier should mark or stamp the package missing contents or damaged. The procedures were not followed and I received an empty envelope. This looks like it was taken by an postal employee. It cost $63.13. How can I file a claim?

In addition to my packages not being delivered to me, the Wilcox Station still allows this to happen and I keep getting the runaround from them.

This concerns not only the personnel at USPS at **** and their lack of action but also the mail carrier in my neighborhood. I will enclose two letters of complaint I had submitted to their office and the USPS Consumer and Industry Contact Office in Los Angeles. I have been having problems with our mailman since October 2011 and the problem still hasn't been remedied.

For two years I'm having major problems with my local post office. I have damaged mail (different ways) and no response from my post office (they have the worst customer service area ever). You call them and either nobody answers (all times of the day) or if somebody answers the phone, they can't help you and pass you along to another ex that nobody answers. My situation has cost me over $2,000 in very important mail and postage, etc.

I've been dealing with this situation for over 45 days and I have been forced to file two separate cases with the USPS (original case, CA **; new case, CA **). The package coming from San Diego, CA to ** Los Angeles, CA 90006 might have been delivered to ** (delivery confirmation: **). Both cases closed with notes in the account stating, "Package delivered." I called and spoke with supervisor C. at the local post office (**) and she said she didn't know what could be done. The package was delivered. The $600 custom coat was mis-delivered by the USPS with no assistance from anyone. Moreover, I've currently been on hold with Consumer Affairs for over 60 minutes as I write this.

I am disabled! I never received my initial bill and they still won't provide me it. I sent $500.00 certified and no one can find it, but it was received by Entergy. They shut off my electricity and I got the commissioner to get it turned on. I was told they were fully aware of the money order rules and were ** me. Entergy also would not have someone come to the property to be escorted to the back to see who would be responsible to cut two trees and what the procedure would be for this. By the time they finally came out to see the trees (between two phone poles), one had fallen and taken out most of the fence. I have pictures and logged the calls. They said it was the landlord's responsibility. However, they never even apologized for not sending someone for so long, thus ruining the fence.

On December 12, 2011, I sent a Priority Mail envelope with delivery confirmation from Lansdale, PA to ** Lane, SC 29564 and it cost me $5.65. When tracking the Priority Mail, the envelope stops tracking at the S. Columbia sort facility. The envelope was to be delivered on December 14, 2011. The delivery confirmation number is **. I am very disappointed in this service.

After reading through the comments, there seems to be a common thread. There's terrible phone support, toxic Customer Service, Broken tracking system, & promises made that are not kept! Too bad it cost Americans billions. After the experience I had today at the 2201 E Truman Rd, Kansas City, MO 64127, it was inexcusable. From the front counter, "lonnie" to the manager, "Karen", they were both pathetic. When I called the post office at 3:00 pm to speak with the post master, he was out of his office till 4:00pm? How much longer do we need to subsidize the PO with our dollars, people?

Where is my package, USPS? I sold socks on eBay and I shipped someone's order on Nov 28th and it was supposed to be delivered by Dec 5th. I dropped it on Bluebox. I have the tracking number but there's no information shown online. I asked USPS, but they don't know anything. What is this?

Although you have a strange name, I will ask of you many things. But first I ask you to look inside your beating heart. My building is still shown as “building does not exist.” We do exist and have had for the past paychecks and several other pi years. Several pieces of mail have never arrived and in many cases returned to sender saying the address does not exist. Check Google. We still do not exist in there. Come on! I know you're having problems but we still are paying people to deliver the mail. OK, at least we are paying something for someone to do something, past or present. The point is I haven't gotten my mail from people who were counting on you to deliver it. I can't pay bills, rent, buy food or have a decent night’s sleep, resulting in a future ulcer and more panic attacks. Thanks.

I use Verizon for my cell phone company. On 12/14/2011, I receive my bill from Aug 26, 2011. It took 4 months for this bill to come to my home to get delivered. Some mail I never do receive. Also a few months ago my insurance agent called about my policy about to lapse because I never received the bill at all that she sent. The agent knew that I always paid my bills on time.

In the past month, two items that I bought from an online vendor and chose to have delivered by USPS have been left on top of my mail box next to a busy road. In the past, boxes that were too big to fit in the mailbox were kept at the PO and a notice was placed in my mailbox for pickup. Then I would have to deal with the ignorant, incompetent and obviously less-than-intelligent postal workers inside the post office, but at least the packages were there.

On last November 27 I sent 2 Persels by priority mail gifts. One Russian -Priority with insurance Customer Form# CW162635749US. Second -Uzbekistan-Priority with insurance Customer form# CW162635721US. I had promise from PO 5-10 business day my mails will be deliver to Addressees. I had joys to sent by priority, by hoping that my mails will be delivered on time to my relatives before Christmas. Today, I have problems that addressees not received yet.

I paid $5.59 to assure the delivery of a letter. It was supposed to be delivered by December 5, 2011, and now it is December 13, 2011, and no one knows of the location of the certified letter, with the return receipt. The post office on Euclid Avenue is clueless. USPS is clueless. The operator tells me that certified letters are sent first class, and can not be tracked. I feel scammed and duped by the post office because of this certified mail. I could have sent a first class letter, for the price of a stamp about 50 cents, instead of wasting over $5.00. USPS is duping people with this service, and just stealing money.

I had a package being sent from MA to MD, with a promised delivery date of December 3, 2011. Thankfully, I had a confirmation number, and was able to see where my package went. On December 6th, it was out for delivery in WV. After that no more updates are available. I called to find out what was going on, and after trying to get a hold of an actual person for about 20 minutes, I was told that a claim would be filed, and I would get a call within two postal business days, with an update. Of course I had not received a call.

On three occasions mail has not been picked up from my resident mail box. Twice, bill payments left to get soaked by rain.

The community mailbox got broken and replacement was ordered by post office. I was told it would be fixed in 2 weeks. Four weeks later, it’s still not fixed. I called to inquire and left a message. I was called back by Elaine (4 days later) who was at the telephone no. 973-468-7047. She kept repeating the same questions over and over. I asked to speak to a supervisor. She refused to connect me and refused to give me her full name or the name of the supervisor. On another call, I found out the supervisor’s name is Robert **. I left him six messages to call me and he never called back. I called repeatedly and whoever picked up would just hang up on me, as did Elaine. I also left messages for **’s supervisor, Thos **, who never called back. Then I called the Postal 800 number and Agent No. ** kept screwing up the details of my complaint and refused to hand the call to anyone else, or give me her supervisor. She hung up, too.

Mail parcels from USPS are never delivered at my neighborhood addresses. All mails are usually delivered for all neighborhoods in one of the mailboxes at the time (only one house receives it and has to deliver to all neighbors or throw it in the garbage). Parcels that have to be signed are never brought to the door and rarely a notice is left in the mailbox. In many instances, my parcels were lost or left in the mail office without any notice to me until it's sent back to sender or delivered somewhere else. Frequently, I get my mail delivered by strangers that got it by "mistake". This week, I was expecting a US$5.000 parcel and the usual happened. No delivery, no notice and the USPS website saying it has been sorted at the post office after notice was left. I went to the post office at Green Road, Ann Arbor, MI and one of the supervisors claimed to be the "highest authority in that office" said the parcel did not arrived. Too bad for me, nothing could be done. At this point, the supervisor, Alan, who called himself the "highest authority", called next in line.

I purchased items through a vendor on the internet and followed the online tracking awaiting my package. The USPS claims the package was delivered on 12/3/11. What is the problem? The package was never delivered! I live in an apartment complex. If the mail recipients are not home on the day of delivery, the package goes to the main office where they hold it for us. The main office has no record of a package being delivered to me on that day (they keep a log). I opened a case with the USPS and was supposed to get a call within two postal business days but never received a call. I called them again and they opened a second case, which I'm still waiting on. This is ridiculous!

I called because an item was supposedly delivered to my address, when it never was. They kept saying there was not a ** thing that could be done, and even if somebody was accidentally delivered my package and is sent back, they wouldn't do a ** thing about it to try to get it back to me, like they don't care. They have no heart, nor compassion. They are crass and rude. I have never received customer service this bad in my life!

I put a package out, priority mail, on Saturday. My estimated delivery date was 12/12/11. I got my confirmation that it just left the main postal facility on 12/13/11! I could have sent it parcel post for the same price! My friend will not receive her package on time.

A package was shipped to my children from their grandfather, containing Christmas presents. He saved up $27 in change, for each one of them to receive in their stockings. When I received the box, the bottom side was cut open, and 2 of the 3 baggies were missing. $54 were stolen by someone at USPS. This box went straight from their grandfather, who hand delivered it to the post office in Henderson, NV, and then to us here in Orangevale, CA. It never sat on our porch, at our mailbox, nothing. Our postal worker rang our doorbell, and handed the box directly to me. This was clearly done by the USPS!

My regular mailman has blocked my mail, and now that I’ve complained to his supervisor, some mail is being returned to sender and not being delivered to me. Today he also called the police about my boat being on the road. It was 15 feet from the mailbox and the officer stated it was legally parked and did not have to be moved. I haven't got police report yet, but this is harassment to say the least. I would like this mailman disciplined and transferred to a different route. The last thing returned was an important letter from my fiancee’s attorney. He seems to think there is something that can be done about this in a nice manner.

I have had a P.O. box with the post office for the past 2 years for my business. I sent in the renewal check on October 24. It was never cashed, and the post office never contacted me at my residence, to notify me that I was receiving mail, and that it was being returned to sender. It just doesn't make sound business sense. Wouldn't the post office receive more revenue, if they chose to contact the customer via a courtesy call? Why is the standard procedure, to close the box and send the mail back to sender, rather than to contact the person whose mail is being delivered to that box? I was required to submit my home address, and phone number when I signed up for the box initially. This is an example of government existing for the people in government, rather than the people, whom the government is supposed to serve.

The problem began with ASUS distributor. I bought a laptop battery from ASUS distributor on Amazon, and they sent me the wrong one. I told them that I am in Uzbekistan now, and want the right one. They sent the right one and provided me with tracking number via USPS. But now, it is the sixth month and I still have not received the item. I checked online and USPS shows that the item was dispatched in Jamaica, NY but did not come to Uzbekistan. Actually, Uzbek post office personnel never steal items, because I order from different countries and this has never happened. But this time, I don't know what to do. I contacted the USA and Uzbek post offices, but they don't know anything. They also said what I saw online. Then the Amazon seller sent me another battery to USA address. But anyway, that laptop battery has not been found yet.

I ordered a package via Priority Mail from Massachusetts to Maine on December 5 with an anticipated delivery date of December 8. On the 7th, it said it was out for delivery, and I did not receive it. On the 9th, after still not receiving it, I went down to the local post office, and they said they couldn't find it. They then called up the district supervisor, and she said she would give me a call with more information later. Well, 4 hours later, she called back and said my package made it's way to New Hampshire some how, and it would reach me "eventually. " I am in no way impressed by their service at all. This isn't the first time this sort of thing has happened to me either.

I have shipped packages via USPS to Amazon customers countless times. This time a set of Netgear Powerline adapters shipped in original packaging were severely damaged and customer wants a full refund. At the time I shipped the order, these items were new and in original packaging. I would expect USPS to cover the damage cost up to $100. The value was just under $100. How can I make the buyer happy and recover my loss as well?

If I could give a rating of no stars, I would. Minus stars is even better. The USPS is an absolute joke. I have been running a business and shipping almost weekly with them for the last 4 years. My art is received broken many times, whether I indicated "FRAGILE" on the package or not. One customer came home to find her box upside down and beat up on her stoop when all the time it had "THIS SIDE UP AND FRAGILE" written all over it. Buy insurance you say? I have and that is a joke too! The recipient must open the package in front of a postal employee in order for the employee to determine if any damage is the responsibility of the postal service or an error in my packaging abilities.

I ordered a Kindle Fire through Amazon.com in November 30, 2011. It has a tracking ID. The estimate delivery was at Dec. 6 and apparently it arrived Dec. 3, Saturday at 11.56 am. I was all day home waiting for my Kindle Fire package and even left a note at the door with my home phone number on it. Anyway that Saturday, I checked my computer at 3:00 pm to track the package and found out that the package was delivered on Dec. 3, Saturday which I found strange because I was waiting for it and I did not received anything.

I have never had a problem with my mail service until now. We haven't received mail so far for 3 days. I receive a lot of mail and am expecting some important mail within the next week. Can someone please check and see what the problem is. I know the postal service is having it's issues and I am concerned about that but if there isn't a steady mail person for my route and we are on the back end of someone else's route, I can understand but I need to know. Maybe this is why people are doing more online. Thank you and the US postal service is very much appreciated for all their work.

Today, December 9th 2011, the postman left an attempt to deliver notice. It was a parcel with sender's name ** article number ** customer name and address** I am physically at this 24/7. Although my yard is enclosed with a chain link fence, I have a doorbell installed next to the gate. There was no ring today and the bell worked when I tested it 12 minutes ago. I have submitted electronically an alternate delivery day (confirmation number **)

On November 22nd 2011, I ordered a package from eBay and have the complete tracking information. The package was accepted at USPS Origin Sort Facility on November 30th, 19:25PM, Hermosa Beach, CA 90254. It finally reached my location and was delivered on December 5th, 15:37PM, Tyler, TX 75704. The package cost me a total of $58.95. The package made it all the way to Tyler Texas and actually reached zone 6 and made it to my mail; it is not in the origin's hands but the Tyler Texas Postal Service hands. The fact of the matter is that the package never reached my home.

I was supposed to receive a box from Walmart on 12/01 or 02/2011. I have not recveive that box. When I called the post office, my call keeps to be sending to voice mail box. They need to put attention to customers calls.

I have often received my neighbors mail and he mine. I have yet to have an issue with packages until recently, when a blu-ray I had bought through Amazon never showed up even though the tracking said it was delivered. I have been dealing with the local post master, Consumer Affairs and the sender for a month now. The sender and the person I am dealing with at Consumer Affairs have been very helpful. That is where it stops.

I shipped a $500.00 package through USPS, on November 12th, and it got lost in transit. Since no one knows where the package is, have filed a case and no calls from them whatsoever! This is so disappointing, as today December 9th, no package it shows as it stock in their Jacksonville 32099 sort facility. Now they don't want to do anything about it, but guess what it shows that I ship the item and was in their hands when it got lost! Give me my package back! Advice if you are shipping anything higher than 50.00 add insurance. Is there anybody with the same problem that actually got solved?

My package started out with UPS, and on December 5, was transferred, in Lincoln, NE, to USPS for delivery. Tracking the package says, it won't be delivered until December 9. Why? It was already in Lincoln, NE (the destination city)? Why would it take another 3 days to deliver the package? Ridiculous, to say the least. No wonder people are using other means of delivery. I want to hear from the post office about why this is happening. By all rights, UPS should have delivered the package, but it being dropped off for USPS to deliver, in the destination city, it should have been in my hands, no later than December 7. I am **!

I am not receiving my first class mail at my home. I have called three times and I complained but with zero results. I get calls from the Post Master making excuses but nothing gets done. Someone at the post office is just dumping my mail in a box there because it’s not being returned to the people who are sending it. My roommate is not receiving all her mails either. They need to speak with all the employees at that location and make them aware that I am back at this address and I want my mail. I think because I was gone for a year, that they don’t think I am here and don’t bother to look. Someone is not following up on my three complaints and I now have missing checks and other first class mails.

I was expecting a Christmas Package (tracking# **) and I never received it. I originally went to the post office on 12/02/11 to find out about the package and they assured me that it is in the system and would be delivered. My mailbox is a slot in my front door and I never received it. I then found out that the post office had the package listed as scanned and delivered on 11/26/11. At this point, I approached the mailman and he said that he delivered it the day before, which was not true. I have had similar incidents in the past such as delivery of empty packages. When I tried to approach the postman a second time, he ran from me and wouldn't answer my questions. I believe that the postman stole my package because if he delivered like he said, it would have been inside my apartment.

My magazines keep coming in the mail damaged. We have two mailboxes in the apartments here, one big and one little. I have asked many times for them to put my magazines in the big mailboxes but they will not. My magazines have been ripped, torn, bent and with lines in the pages from bending them.

I've been calling the USPS customer service line for three days for a package I ordered that was sent from Carol's Daughter on the 29th of Nov. It was stated in a delivery tracking conformation email I received on the Dec. 5 that the package was delivered Sat. Dec., 3, 2011!! I was home all day and greeted the mail man (was not the regular mailman) and he handed me junk mail that day. I was originally looking for UPS to deliver the package by Fri., Dec. 2, 2011, to no avail. When I checked my email Mon., Dec., 5, 2011 and made a few calls, I find that there was a joint effort in the delivery of my small package between UPS and USPS. Now I have no package and can't seem to get through to anyone to find out what's going on with my case because of "unusually high call volume." They need to have a more secure system because right now it's looking like I'm just out of some money and a package I was in desperate need of! Thanks, USPS.

I mailed 12 packages to my mother in Germany this year. None of them made it to her. So the last two packages I sent I insured them. German customs wanted to charge my mother duty on her Christmas gift and they set the price in euros. My mother does not have much money and she told them they are gifts. They did not care and said they are sending them back to me. That was 9 weeks ago. US post office said the packages were never sent back. German customs now said they know nothing about it. So I will collect the $600! Yes, I think German customs or Post Office in Germany are stealing packages. I started reading about it and it seems Germany has a very big problem with mail and packages being stolen. My guess customs are a bunch of thieves unless all of my packages were stolen or lost in the USA. Really stinks and will start using UPS for now on.

Postmaster Anthony **** has overseen the Concord, California Post Office for the entirety of my problem. He has been given multiple chances to correct the problem over a 3-year period yet has always failed to do so. The problems are such: first, the mail is delivered to our address for half a dozen people who do not reside and have not resided there for years. Second, the mail for the residence of our address is falsely delivered to other addresses in the neighborhood. So of this mail includes small packages, first class mail and urgent mail and not just third class mail.

I have had many problems with this branch to which I have complained before. Today, 12/08/11, I was at the Post Office and packed as usual and at about 10:15 am, what do I see? It was one of the supervisors going out with a shopping cart. In the cart was a big empty plastic bag that must have been so that when she came back, the groceries were not seen. I am appalled at this. This was one of the supervisors. The fish start smelling from the head. Why is this being allowed? Am I the only one that cares about what happens to our mail system? People like this should be fired. They need better training. No one is doing their job. Thinking of no Saturday delivery? Why don't you get rid of the rotten apples? One time there was an on spot inspector. I spoke to him and told him about what was going on at this particular branch. I see my words were wasted on him. Please do something about our post offices.

I shipped a package of boots to an eBay customer in November and two weeks later I received a letter in the mail with a piece of the package that had the customers address on it. The letter said it was separated from the package itself at the Los Angeles Distribution Center. The letter said to call the Atlanta Center which I tried relentlessly to get through to and I either a) got the runaround, b) was told that the number isn't allowed to be given out, or c) transferred to the accounting dept or another dept. I've tried 5 different phone numbers including one that my own post office gave to me. I'm so frustrated! I don't know how to get through to these people!

To make a long story short, we moved from LA to CO. It had them screwed everything up to the crucial point of the move and then when I did a change of address, not only didn't the USPS have a record of us forwarding our mail, they also had no record of anyone even renting out the box that we have. We have receipts for both the forwarding and the new box we are renting.

I mailed a $300 order to my customer in Hungary on October 13, 2011. It was sent from Simply Sassy Kids. Since the package was slightly under 4 lbs, it was sent first class mail, without insurance. I personally handed the postal worker the package. I still have the receipt, and the copy of the customs form. The package was scanned at the Jamaica, NY location on October 25th, and has still not arrived to my customer. I have filed claims, with no responses. No one from the USPS can tell me where my package is. It did contain a return address label, and has not been returned to me either. No wonder the USPS is going out of business. Who is going to ship with them, when they can't even account for the mail? The consequences include frustration, and most importantly, an unaccountable package, not to mention a loss of $300 in merchandise.

Item was insured for $1,000.00. We have attempted to recoup our loss and have been rebuffed at every turn by the USPS. First they said the eBay items (sold and selling) were not acceptable means of value. They asked for a receipt, which we wrote up and sent with 3 more eBay listings showing values of between $1600-$2200. I attempted to contact them after not receiving any response and was told I had to wait 30 days, today is that day. I called today only to be told that they didn't have the paperwork we sent (inner office through the postal service) and that they would return my call within 24 hours.

I went to ebay to buy a game online on November 19, paid for it, got a tracking number **. When I checked a few days later in November 25, it said deliver but never got it. Contacted the seller next day and he said that the package was delivered and he cannot do anything. So I went to the post office on December 3 and the guy said he will talk to the mail man. Never heard anything again. Today is December 7 and still nothing and I have not seen the mail man since. He delivers the mail in the morning, I think. I lost my money and trust for the mail man. I'm not saying he stole it but he lost it or misplaced it. I don't know. I can buy online no more.

I completed a mail hold form (from 07/01 - 08/01/2011) in person with Mr. Morales (head postmaster) for the occupants of my previous address (**). When I came to collect the mail (as instructed on my form), it was nowhere to be found. I moved to a new address shortly after. I contacted the new occupants of the hold address to verify the mail had not been incorrectly delivered. They assured me no hold mail was given to them erroneously. A month’s worth of our mail is lost within the postal service. We entrusted our valuable and classified mail to the care of the USPS and it was lost. Our loss was poorly addressed and remains unresolved and ignored.

I requested a refund on 9/1/11 for Certified Mail items that were not delivered from March 2011 - July 2011 along with requests for searches for other missing items on behalf of Learned **. As of 12/7/11, I still have not received my refund and I keep getting stonewalled. I have been more than patient. I am told that someone is working on it for 1 hour a day, but when I asked that worker, he has not been given the time. I have another request for refunds for more lost mail, but I don't want to turn that in until I receive the last one.

Since July 16, I have sent three pieces of mail to Conover North Carolina that have yet to be deliver. All three contained checks and gift cards. The checks were never cashed. I mailed these from post offices or placed them in the hands of a postal worker at my place of employment. They were not addressed to the same address but two different addresses in the same town.

I found it very interesting that I bought 3 items on the same day that were shipped on the same day. I live in Nebraska. One came from North Dakota and was shipped via USPS. One is from New Jersey and was shipped UPS; and the other one is from China, shipped via China Post. It has now been a week and I got the package from UPS and the China package is in Los Angeles. Yet the package from North Dakota is in Denver. Are you kidding me?

My young daughter used her allowance money to order her sister a Christmas gift. It was due to arrive over Thanksgiving, so I had the post office hold our mail while we were away. When we got back, we got a box of mail with other packages, but not that one. I followed the tracking number, showing that it was delivered to our post office, scanned, and sorted. So where is it? I filed a report at the post office, but they haven't contacted me. There is a second package without a tracking number. I don't expect to get that one either. I am out about $25. It's not much, but my daughter is unhappy because her gift didn't arrive. There is the added irritation of dealing with a postal service that couldn't care less. I am starting to wonder if that is one of their hiring criteria.

All they do is talk. I never get my mail on time. They are really rude when you talk to them, and they close and lock the doors, a half hour before the time they are supposed to. It's not right at all. Please do something about it.

I haven't received any mail for over 30 days. I placed an address change form form my previous address, 30 days before I moved. I received confirmation of the address change for myself, as well as my mother (I receive her mail because she's in a nursing home/I'm her P.O.A.). I've been at my new address since November 4th, and have not received my mail (nor my mothers) to this day. I can't get the post offices to help me find my mail at all.

An envelope with small electronic device purchased online was received with "Unsealed, Without Contents, Damaged Condition" as marked by a sticker on the envelope. The "damage" is on one end of the envelope, and seems obvious that someone (who else besides an employee) opened it. I don't have the time or resources to sue for $70. I can't think of anything else to do besides boycott online stores that use USPS until they switch to another service. What would USPS do with a small complaint from a lowly individual such as myself? What can I do to influence this situation for the good of others that have reasonable expectations of their service provider they paid?

I sent my daughter a priority mail package on October 27, 2011. She never received it. It contained car keys, a AAA card, a renewed credit card and a birthday check. No one has cashed the check so I know it was not theft. It is now Dec 5th. I have no idea what to do next. I know they have a dead letter location in Denver, but I am unable to contact the USPS through email or phone. With all the personnel they have throughout the country, you would think that they would give better service.

Numerous delivery of other people's mail when other boxes are clearly marked. Calling and making complaints, leaving the flag up for the postal carrier to get other people's mail out of my box as per instruction of the postal service person. Also, I've had to take extra safety measures as well. It makes me so nervous that the next time I order checks, I will be picking them up from the bank.

I work at Elloree Water System in Elloree, SC. We have bills that never get to the customer and at lease once every 2 or 3 months, we get one back that is all mangled up. I have a vender, Pitney Bowes, that I mailed a check to on Oct. 17, 2011 and they received it on Nov. 19, 2011. Since it was late, it was due Nov. 13, 2011, I have to pay a late fee.

Fidelity statements come every quarter to the same address for the past 9 years. Now on 12 03 11, I received a statement that my money was turn over to state abandoned property law. I have not moved. The road is the same place, the house same, spot mail box mark per code name street address also 911 number attach. Address on mail box matches the letter address. No reason to make a mistake. It is time for a change Mio, Michigan.

I am having trouble with my local post office. We moved into a new home in July 2009 and ever since, they have been walking and wearing a path into our lawn. I have called many times to the local Montclair post office, the 800 number, and even Consumer Affairs. I have talked directly with the carriers. After 2 years, they still walk across the lawn and even through the garden. Today, when I called, the supervisor on duty accused me of threatening her, then hung up on me and called the police. The police dropped by and thought the whole thing was ridiculous, telling me that my only recourse is to keep complaining, and he has the same issue at his home like everyone else does.

I bought and paid for an Rx, Metformin, for my diabetes from Wal-Mart mail order (800) 273-3455. The package was delivered to my home with the envelope torn open and the medicines were gone but the paper work was still there. I called and filed a complaint with the USPS and was giving the case #**. I was told an investigation was to be done and the would find out what happened.

My mail was forwarded by someone other than me. When I received the postal letter advising my mail was to be forwarded, I immediately contacted USPS and filed a complaint noting I did not authorize nor need my mail forwarded. Never hard from the post office nor received a call back. I called and filed another complaint about my mail being forwarded and also filed a fraud complaint with the postal inspection service. Again, no call backs but when I called to complain, I received a call back noting I needed to contact my local post office.

A package was received at the Irving, Texas post office on November 19th and has been "out for delivery" ever since. When I called the facility, I provided a clerk with my tracking number; he proceeded to read the exact information that I could read online from home. He said that there was nothing else he could do to assist because the system hasn't been updated and he didn't have any way to track it. Hmm...

My package got delivered to USA post office in Edison, GA 39846. It was signed by an employee, UPatel, and kept there. They did not continue to forward to recipient’s address in NYS. It seems there is someone stealing packages out of that office. A lot of people are complaining about money lost. I do not intend to lose out on my money. Please assist me with this post office’s problem in forwarding my package to me.

I order some Christmas cards for business purposes in early November. According to the USPS, the package was delivered on November 30th. I never received it. I went to the local post office 3 times before any effort was made to look for the package. When they couldn't find it, the manager told me he thought the package was stolen; he insisted I call the police. The police said this was not their issue and the matter should be reported to the Postmaster General. I never was able to reach the Postmaster General but I did get someone on the phone at customer service. Long story short, my package was lost and no one has responsibility for correcting this matter. This is why the post office is going out of business.

I am not getting any of my packages that are being sent to me. This has been going on now for a while. I have talked to many people in my complex and they say the mail man is lazy. One person I talked to said he saw a package just left on top of the mailbox just sitting there for 2 days. I never saw it nor got it. Someone is stealing them because they are just sitting there. I check the mail but not every single day.I would really appreciate it if the packages were left on my front door and I think that would solve the problem. Thanks for your time in my concern.

I sent a package via Express mail. The package never arrived. It has been a month. At one point, I received a call saying the package was damaged and being sent on. I would like an attorney to contact me about my complaint.

Oct 22, 2011, I sent my grandchildren in Plymouth, MN Halloween costumes. The package was supposed to be there by no later then October 26. To this day they have not received this package. I have been sending them their Halloween costumes for the last 17 years. Their postman said he put the package in the package box and the key in their mail box but my daughter never found anything. I can't count on the post office to deliver anything and yet they want more money.

So I have lived in the same place for the past three years. I am literally across the street from the post office. For the past two years, the carrier for my route doesn't deliver my bills. I get junk mail, but my bills are almost always sent back. I am constantly getting phone calls from companies in which I have services asking me to verify my address, and when I do they are like "hmm, we have the right address." I got a call this morning telling me a bill was placed in collections because I never received the bill and they tried to send me paperwork for it and it was sent back too!

It's been two months now and my 1st class package is "lost" in the mail. Now it is happening again with priority of all things (tracking is worthless when it never updates) and I somehow doubt I will see this 2nd package as well. Not to mention the delivery times, from LA, California to Austin, TX it shouldn't take 7 days priority mail that I paid for but don't expect to be refunded on.

A package, containing my travel documents as well as that of my baby, were sent from the embassy in Washington, DC since 11.22.2011 using priority mail that was expected to get to my within 2-3 days. But till now, I am yet to receive the package. All my efforts to knowing what is to be done by the USPS is not encouraging. They claimed my package was sent to another city; meanwhile, they have the correct address on the envelope.

On several occasions, I received paper notice from the postal delivery person that we were required to pick up package at local post office because he/she tried to deliver it but no one was home. I observed postal worker on more than one occasion making no attempt to deliver any box when the notice was given. I don't want to go to the post office every time I receive a box in the mail. Delivery charge includes drop-off at the house of the recipient. I feel that if UPS and Federal Express can make medium/large package deliveries directly to people's residence, so should the USPS be required to. I feel that the postal worker is too lazy and very deceptive.

I have been having problems with my mail since I moved to my new address 2 years ago that is not new. I had to open a PO Box last year in June 2010 to Nov. 2010. We got control of my mail. So, the post office suggested that I forward my mail back to my home address and we did that. It seems that something happened. No one knows or can help me at this post office location. I have already spoken to every supervisor and also the main post office downtown. Everyone seems to want to help but the problem is not being corrected. It has been 2 years of problems with the postal service at this location.

I seem to only receive 50% of things mailed to me. My bank calls weekly, concerned that they cannot contact me by mail, and they have little faith that I am providing the correct address. I also recently was issued a new state ID, that never made it to my door. I have been in contact with my local post office and they assure me that there are no problems on their end. I've been at the same address for nearly a year (went through all the motions when moving to correctly identify my new address) and am curious what all I have not received.

I ordered personal checks (containing name, address, account number and routing number) from a company, but did not receive them. I contacted the company I ordered them with, and they showed they shipped out 2 days after I placed the order. They promptly sent me duplicates, which I received. I opened my mailbox the other day, and the post office had put a single book of checks in there with a post-it saying they found this. Half of the checks were gone. My name, address, phone number, account and routing number are floating around, out there. I am outraged!

I shipped my package on October 21 to Pittsburgh, by USPS Flat Rate Box, with delivery confirmation. When I checked online, it showed my package had arrived to Pittsburgh, but after 10 days, my customer hasn't received it yet. I contacted USPS several times, and they said my address, which I provided to delivery, was incorrect (unfortunately, that address was confirmed by PayPal), and the package was in the post office, so my customer can schedule to pick it up. When my customer went to the post office, they said it wasn't there. I contacted USPS again, and they opened the case, but I haven't heard from them for 3 weeks now. They contacted me today, and told me how to fill out the stolen package form. I really dont know how to do it!

It's an express mail package #** US. I send the package to zone 6 from St. Pete,Fl to R.G., Puerto Rico on 11/21/11 at 8:56 am. The package was two days in Tampa and the other day on the way to Puerto Rico. I am very disappointed with the service. I pay so much money for a service that in reality is not express. My relatives use the same service on zone #6. They send me the package about 3 pm and I receive it the next morning about 11:am. Another thing, on the chart,18lbs is $96.5 and 19lbs is $99.45. I get charged $99.45 when my package was 18lbs 11.8oz. Thank you.

I shipped out a verified check on November 15th from IN and they said that it would arrive in CA, no later than the 21st. Its been fifteen days and the check still has not arrived. It was to pay off a car loan so they could send me the title (so I could sell the car).

My postal worker rang my doorbell a single time. I answered the door in less than 10 seconds after the doorbell rang, just in time to see the postal worker closing the door of the mail delivery truck and speeding off. In the mailbox at the curb, I found a "Sorry We Missed You! " notice for undelivered certified mail.

I mailed a certified/restricted envelope to the above person/address on November 3, 2011 from Santa Rosa, CA. Mr. Petersen states he did not receive it (This is the 3rd piece of certified mail that the receipt has come back with a signature that is not Mr. Petersen’s. The name is misspelled. It is the same signature each time). These are court documents and it is very important that Mr. Petersen receives them. I have sent 2 emails, talked to customer service at USPS twice, and have not heard back from USPS about this problem. I would like my money back and find out why this mail is not getting to Mr. Petersen.

I mailed a $400 camera to my son in Brussels Belgium on November 9, 2011. The tracking number shows it being accepted at the Greenwich New York post office and then nothing. As the package was mailed first class and not priority and as it is less than four pounds, it was not insured. The postal service is unable to track the package and has "no idea" where it has gone. This is preposterous to me. It is 2011. The United States Postal service cannot identify the location of a package simply because it is a certain weight? It has a tracking number. What is the point of that? Now I have to suck it up and eat $400 and someone, somewhere has a really amazing Nikon camera. Whoever you are, you're welcome!

I just received an envelope that was dated, October 28th 2011, from a month ago. It is unacceptable for an envelope that was shipped to be from ten blocks from my actual apartment, to be delivered one month later. It was an invitation to my best friend's wedding that I received a week after her wedding. I also haven't received a save the date from my college roommate's wedding. It keeps getting returned to her.

I have shipped a package with a book on Nov. 16. My receiver reported she only received the empty envelope today without a book inside. The envelope was tore off and stamped, "received in damaged condition at Fort Point Station C & S unit". I believe Fort Point Station is the post office processing station in Boston. Could you please help me find the book back? The name of the book is "Clinically Oriented Anatomy (Other, 2005)".

Two days after I filed a complaint with Consumer Affairs and the USPS, my $500 mailbox has been destroyed. I don't believe in coincidence.

A package was given to the postal service on 9/16/2011. I was assured that even though it was UPS delivery, it could be accepted since UPS made weekly pickups. My package never reached its destination. After two months of trying to resolve the matter, nothing has been accomplished. I have instead been ping ponged between the windmill lakes location and 1800-ASK-USPS. The package is still not accounted for nor have I received any helpful or accurate information.

Wow, looks like I'm not the only person who has a beef with the USPS.

I am not getting my mail from the mail carrier. A friend of mine told me this weekend that he was getting my mail at his house. He said he puts it back in his box. I am now missing my water bill and a package I have been expecting for a month. The business told me they sent the package on time. I have complained to the local post master and he suggested I rent a box at the post office. I know it is the fault of the mail carrier.

I used USPS all the time to send my package until February this year when my package didn't reach the destination. After several calls, I find out my package got lost and one lady from customer service suggested me to fill a claim (this was in February, 2011). I called several times after that and every time I received a new claim number, but without any result.

I sent an express mail from Elkhart, Indiana on Tuesday, November 22nd. It was guaranteed to be delivered in Carol Stream, Ill. on November 23rd by noon. It was misrouted to Great Falls, Montana and there is no more information past Wednesday, November 23rd when it was sent out from Great Fall, Montana. What inefficiency! This is a mortgage payment and it is very important that it arrives. Supposedly it is being researched but no one seems to know where it is.

On 11/27/2011 at about 1:30 pm, I was driving north on route 17 near Ramsey, New Jersey. A US Mail tractor trailer ** (I believe license plate was **) going in the right lane in front of me has started changing lanes into the middle lane, while there was a small Honda Civic driving in that lane. The mail driver obviously saw the car. He was deliberately and persistently pushing Civic out of the middle lane and into the left lane, creating very dangerous situation in front of me. Two minutes later, the trailer was in the middle lane while Civic was driving alongside in the left lane. The US Mail driver started squeezing the same Honda Civic by pressing into the left lane. Honda did not have anywhere to go and had to accelerate not to be smashed against the center barrier.

I ordered a phone from eBay to be delivered to my sister in time for her birthday. The postal office marked it delivered but I never received the phone. I called my local branch and although they seemed nice, they also seemed incompetent in handling the situation. They gave me 3 different stories that do not match. The postal guy said he was sure he delivered it, then he said there were other people on the route so he did not have any way of knowing whether it was delivered. The postal manager said the postal guy remembered delivering more than one package even though I only had one package scheduled to deliver. It seems like they will say anything to give you the run around and not accept responsibility.

I will like to know why a first class mail took three days to get there. Where is "there", you are wondering. The mail was sent from Tiverton to Smithfield. I was told it will arrive their next and it didn't. It arrived the 23rd. It was sent out 21 at 2:48pm and arrived In Esmond at 23rd at 12:15pm. Confirmation number is **. The price and the time it reach doesn't add up.

The postal service mail man tried to threaten me and told me he would not deliver my mail because I said I would not take a tenant's mail or sign for it and he lives on the second floor and I a, the first that was not professional for him to say something like that and he work for the government. The mail was trying to be delivered at six p.m. It was unbelievable for him to say he would not deliver my mail or package.I would like him to be told who he works for and how to talk to residents.

I shipped two packages, purchased track and confirm. Over one month later and packages are still undelivered. The first package with tracking number **, accepted on 2011-10-25, 15:49:00, Bowling Green, KY, 42103; dispatched to sort facility, 2011-10-25, 18:10:00, Bowling Green, KY, 42101; processed through USPS Sort Facility, 2011-10-26, 08:32:00, Memphis, TN, 38136; processed through USPS sort facility, 2011-10-28, 13:14:00, Bell Gardens, CA, 90201. It never made out of the sort facility in Bell Gardens, CA. USPS customer service case number **.

I have lived in this house since 1993 and have received mail every day since we moved in. This is the second time within one month that there was no mail delivery. The first time it happened, I called the post office and they said the carrier had an emergency. Aren't there floaters who deliver mail where/when needed? Isn't it an absolute that the mail be delivered? I am not bothering to call about Wednesday's non-delivery. I don't want more excuses.

I have had ongoing mail delivery problems with our carrier for years. I have now reached the breaking point and am done with calling the local district manager to file a complaint with no result, as he has stated that his hands are tied when it comes to reprimanding a union employee. We have had credit card statements given to the wrong house and not given to us until it is past due and gift certificates not delivered.

I sent out my Canadian passport application which had to contain my original Canadian birth certificate. Looking at my tracking number after a month, I realized my application never made it out of Chicago. I went by the post office and the only answer I was given is: "well it looks like it's in Chicago." If they know it's in Chicago, why can't they get it for me? They never advised my even though my address and phone number were on the letter.

There seems to have been a disagreement with a staff person and mailperson. But now the mailperson refuses to deliver to the tenants who reside in this supportive housing environment. They are disabled and USPS will not deliver the mail. If there is a complaint then it should be between the mailperson and the staff but should not affect the tenants who did nothing. When can their mail be delivered again? Every time we call, they keep saying we are on our way to deliver mail and they don't show up. It's been 6 days now.

On September 23, 2011, I dropped off a package at my local Dartmouth post office. The package was sent out first class international mail from the US to Israel. Not being very knowledgeable about international mailing, I asked the clerk to make sure the custom's papers were made out correctly. After he said yes, I left. The buyer of the package contacted eBay on September 20 and opened a case against me for a ‘not received item’. EBay refunded the buyer because I had no tracking no. then I had to pay eBay back. I thought the custom's no. was a tracking no. on the custom's CN-22. I wrote that the contents were a 14k gold bracelet valued at $240 and I wish that the postal clerk had explained to me about the different services that were available to me because of the valuables I was mailing. I would have chosen a safer mailing service with proper tracking and insurance.

I have had several bad experiences with my current postman. Lots of times, my mail never shows, goes to the wrong address, or shows up damaged or open. This happens a lot more when it's the holiday season. In June, I had photos taken and prints were mailed to me Tuesday before Father's Day. They should have been there in 2 days but on Saturday, I went to the PO to ask about them and they said they didn't have it at the building, it was out for delivery. I waited for my mail to show up and when it finally did, my photos were not there. I went back Monday and told them, they still hadn't arrived and all I was told was they would look into it. On Wednesday, they finally arrived, dropped off on my front porch in the pouring rain. It was marked that there were photos inside, but the postman left the envelope in the rain anyway, ruining the prints inside. The PO would do nothing to fix the situation. Today 11/23/11 I received my niece's Christmas present in a box with huge letter's written all over the box "Do not crush! Fragile!". The box looks like the post man jumped up and down on top of it.

The carrier placed our mail into the hands of our neighbor. In a time when credit card fraud is on the rise, identity fraud is at an all time high, and economic conditions are a catastrophe. This is very, very, bad business. These people are entrusted with some of our most valuable information, and need to be held to a higher standard. Slow down, examine the information, use some integrity.

Complaint for Postal office 10458-9992. Clerk Mrs. **, does not even deserve a star. I am appalled over how disrespectful, and how terrible the service, my staff and myself have experienced. I have been a customer here for the past 13 years, for mostly business transactions. This postal office have had the top customer service, unfortunately the clerks retired. Now with fairly new clerks, there is no courtesy, very negative and offensive, and rude! Clerks that don't have a positive attitude, should really reconsider their profession.

Mail is getting lost. I advise anyone who lives in the Capitol Heights area not to use the mailbox on the intersection of Clovis ave. and Heath st. because your mail will get lost or stolen. I almost had my car repossessed due to the dealership not getting my payment. I mailed a money order on time as I always do and the next thing I knew I was a month behind and didn't even know it because my payment never arrived. I went through hell filing a lost claim and it took me over four weeks to get that lost money order refunded by Moneygram. My wife also had three letters that she put in that same mailbox that never got delivered. Now, I don't know what their problem is and they wonder why they are losing money. My wife called the post office to file a complaint but she never received a response.

I sent a manila envelope to California on 11/5, usually when I send an envelope like this at any other post office, they usually seal it up. Well, the lady didn't seal it up and now here it is 11/22, the person has not received the mail and every time I call this post office, the phone is busy and when I do finally get someone, they tell me someone will call me back and, I have 2 case numbers and still nothing has been done. This is very important paperwork, it was sent priority mail and she said it should take 2-3 days. Well it's almost 3 weeks. This is not the first time I have had problems with this post office. I will not be using this office anymore.

For years we have had problems with postal service & Post Master General ranging from: 11/22/11, Postmaster general was rude and hung up, will never return calls and dismisses claims; 11/22/11, leaving electronic package in open bag to fill with rain! Did not even fold the top of the bag over and weight it down. We had several down pours today, the exterior & interior boxes were saturated.

I have been trying to receive a post office money order inquiry. I have applied for and paid for it. Every time I call, they keep telling me it’s in the mail. I have applied for it on November 2nd and call once a week. Can someone please call me? I keep leaving messages everywhere and no one is returning my calls. Thank you.

I am a subscriber to Entertainment Weekly but haven't received an issue in over two weeks. The publisher assures me that they are indeed mailing my periodical and my post office assures me that they are not receiving them. The bottom line is that I am not receiving them. I'd like to know where they are and what I need to do to make sure I receive all of my mail, not just the junk mail.

The Glenridge Station has left our route without a regular postman, since they transferred our competent carrier, Mr. Calvin ** to another route. I have spoken to Mr. ** (Glenridge Station), but still do not have a regular postman. We continue to receive neighbors' mail on a regular basis. Please address this problem and give us some help.

My car got hit by a USPS employee in June. It took until September to find out where to file my claims forms which was at their SF Claims Department. The only response I got from the person in charge, Mr. John ** is how I am in a waiting line. It is now late November and still no signs of getting any compensation for the damages I incurred. This is despite the police accident report stating that the accident was caused by the USPS van.

I have had two important items lost and or stolen due to the negligence of the USPS. I had a box with my child's new clothing supposedly lost and a check for $600 put in the wrong box and cashed because of these idiots. I am a single mom barely making and thanks to them my son gets no Christmas.

Continually dumping addressed and postage paid. Mail for 48 apartments onto floor in entrance ways, causing trip and fire hazards. Tenants are not receiving mail. Trip, fire and safety hazards.

Paid $47 for a $600 guitar to be shipped and it was never delivered. Obviously it was stolen by a USPS employee. Obviously, they don't take their job too seriously. Here's my tracking info. Was supposed to be delivered 11/18/11 and is out for delivery on 11/19/11 and never got to the destination.

My original package was shipped via the FedEx/USPS Smart Post alliance. FedEx delivered my item to the local Post Office in a timely manner. USPS attempted to deliver the package the next day, but I narrowly missed them. I followed the directions on the redelivery card, arranged for delivery the next day, and received an e-mail confirmation of this. After three more days, none of the three tracking numbers associated to the shipment is being accepted by USPS.

3 letters in 2 weeks, have come slit open, with contents removed. One of them had cash in it. I am disabled, and cannot get to the bank, thus my kind grandmother wanted to send me something nice. Obviously the post office is stealing items out of the mail. I called them, 'nothing we can do. It was not our fault'. Yes, the mail stealing fairy is at fault, and they wonder why the USPS is going out of business. Never once has UPS, or Fed Ex ever stolen, or misplaced one of my packages or letters.

I mailed a package for my grandnieces on Oct. 17th. They said it would take 3 days form Victorville, CA to Carson City, NV. It's Nov. 19th, no package. I called the post office in Victorville, I got nothing but busy signal every time I call. Never, never again will I use the USPS except for occasional letters. Even that, I'm not sure if they can handle this.

I mailed a package of books to Germany on September 29 and I was told that it would reach Germany in 7-10 days. After almost 2 months, there is still no sign of my package. The track number says "tracking expired". No kidding, it has been for ages! There is no one who could help me!

When I go into the post office at night to check my mail, there is only two little lights that are on! It is so dark in there I can hardly see to get my mail and it's been like this for at least 5 weeks! This is a safety issue! Someone could fall or get robbed in that dark place!

I sold an iPhone to an overseas buyer and shipped it international first class mail. The USPS never delivered it and eBay refunded the buyer in full. The USPS says that they have no idea where my package is and they have no accountability. I was told that they would not track the package after it left the U.S. There is no recourse for me and I am now out over $200. This is truly criminal. I am out $211. I do not have a phone or the money.

My postal carrier continues to harass me about parking within first 10 and now 15 feet of a cluster mail box that is located on the other side of the sidewalk from the street. I have read the regulations regarding cluster boxes as well as individual boxes. It is clear that he/she is trying to apply the rules for personal boxes, even though there is no way that he/she could park in front of and reach the cluster box.

We didn't get our mail for one week. We never changed addresses. He just assumed that we moved! I spoke to him at the post office, and he said he spoke to some neighbors, and said I'm no longer there! He was talking to me in a rude way. I spent 2 hours trying to take care of this issue, and I still don't know what happened to my mail for a whole week!

I live a half a block from the post office. Just three weeks ago, the mail would come around 1030AM. It's noontime now, and the mail doesn't come until 600-630PM, please explain this to me. Mail is always a day late. My paycheck, medicines, and everything. Did something happen to make these changes come about?

Sept. 2010,carrier rings doorbell and starts walking away. Dogs start barking, two dogs break the front door open (due to faulty latch which was fixed immediately). I start to go after a now running carrier. The carrier maces both dogs (justifiably) and at that point we have regained control of dogs. I notice the carrier bleeding from his knee. I ask him if he got bit, he replied,"Yes". I look at the knee, and it appeared as though he skinned it on the brick wall of the house.

We are not getting our mail if our front door is open because our carrier says she is afraid of our dog. Our storm door is always locked because my dad was wheel chair bound and my Mom is his care giver during the day. We have at home care coming and going like PT and a nurse. My dad is on many medications which come through the mail and our carrier wrote on the package of meds that she would not deliver the mail since the door was open.

I recently ordered a product online to be delivered to my work, since all parcels arrive directly in my office. After two weeks had passed and no package arrived I decided to check the tracking number. The tracking number showed it as being delivered at a time that I would have been in my office. The company I ordered from said there was nothing they could do since the package was marked as delivered. I contacted USPS, but they basically told me that someone at my work signed for it and must have lost it. A month later the company I ordered from contacted me explaining that USPS contacted them and found the shipping label for my package at the bottom of some a sorting barrel. That means they lost my package, but instead of owning up to it they marked it as delivered and knowing I couldn't follow up or dispute.

My mail has been misdelivered for over a year. As a consequence, my mortgage statement was not received and I had to pay a $50.00 late fee. My neighbor’s mail was a mess with carrier as well. The Delaware USPS in San Mateo, CA took the mail carrier off the route for a month - now he is coming back. I am disgusted with their choice to return him but was told it has to do with postal unions. It’s no wonder the postal service is broke and in the process of being bailed out for 2012.

I ordered something off of eBay on 11/9/11, and have yet to receive it. The post office says it was delivered to my house on 11/12/11, yet I was home with my front door open, and no one ever dropped anything off at my door. We have group mailboxes, with bigger boxes for packages, yet he left it at my door? This is the 3rd time it has happened with this delivery man. It also happened in 3/2011. I guess what he wants, or likes, he takes for himself, or gives it to the wrong address.

For the last six months, the mail delivery at my address at Balmoral Club Condominiums in Southfield, MI has been terrible. It is an apartment style condominium, and mail is delivered to wrong boxes, the mailed is folded and swished into the box, and on two occasions, the mailbox was left open. I tried to contact the supervisor for 48076, but to no avail, as the phone is always busy, or if someone answers they say no one is there, and please call back.

I shipped out a small package on the 14th of November thru priority mail from Merced, Ca to sacramento, Ca. They said it' will reach it's destination the next day if not then the following day after. It's been 3 days and my boyfriend haven't received any mail. That's a lost of $50.

I had a package that was sent to me via priority mail will signature confirmation. Late in the day, I went to check my mailbox and sitting in it was a slip saying "Oops, we missed you". No, really? Was I supposed to sit at my mailbox all day so you could get my signature? Lazy mailman, no wonder USPS lost 5 billion dollars last year.

This is absolutely the worst post office in this country. We are literally two blocks from this post office. Each and everyday that we actually get mail (and I say this because if our carrier is off, we don't get any mail at all), our mail is late. Packages that have guaranteed delivery never ever arrive on time. When calling to make inquires regarding the lost mail or the post dates of most mail pieces being over 2-3 weeks old, consumers are received by Ms. T. How this person is still employed is completely stunning. She is so very rude.

This is the second time they totally ** up a delivery. First time cost me $700. This time, $200. I bought something off e-Bay, and the item was undelivered. I talked to a "supervisor", with no results. I don't understand how they get away with ** people like they do. They have no responsibility. It's like, oh well! I lost over $800 for their stupidity.

On 11/1/11, I sent a medium flat rate box from Lakewood, CA to Chesapeake, VA. I taped over the return address and destination address with postal clear tape to secure it. I must have dropped my receipt on the way out the door. Today is 11/16/11 and my daughter still has not received the package. Is there any way I can go to my post office to obtain a copy of the receipt? I used my bank card to pay for the shipping.

Don't send "First-Class International" mail to China or any country for that matter. All you are doing is giving the USPS money to take your package and offer it to a slew of postal workers as a free gift. There is zero accountability/responsibility on USPS for this option of (non)delivery. I've seen Priority mail get through, however.

I ship hundreds of items via USPS monthly. I am having serious problems with the USPS scanning system. This problem started about six months ago and I cannot continue this way. I have tried to see if we could figure out what is going wrong with the system, talking to the supervisor Mr. Robert ** of the Fort Pierce main post office. It is just getting worse. I see no end to the problem. I cannot always go to the post office and wait till they all get scanned in order to get a shipping receipt. I usually drop them off and I would think they will get scanned correctly, if they are, and I think they are. Your system needs to get looked at. It’s seriously defective.

I ordered through Amazon on 10/26/11 and they shipped my package via USPS. When I tracked the item, it showed that a delivery has been attempted and a notice left on 11/1/11. That was a lie!

I live in a rural area. Over the past six years, our postal delivery person has dropped large packages that will not fit in the mailbox on our car port. Recently, I received a calendar that would not fit in our mailbox. The postal delivery person left it leaning against our mailbox post and it happened to be raining and the calendar got wet. I complained to the post office master. She said that they don't have to deliver any packages that won't fit in the mailbox. She said that in the future, they would not deliver any packages that won't fit, but they would leave a will-call slip for me to pick-up the package(s). I recently ordered some items and paid for UPS delivery. I was informed that those packages are also left at the PO due to an agreement that the PO and UPS have. Is this the proper routine for the PO?

On many occasions, I do not receive mail. I have called and complained before about this. I recently had a credit card (1 that I needed) place a block on my account due to returned mail! I have never checked my mail and have not been away from my residence. I have a rural mailman and it seems he cannot be bothered to deliver mail all the time, only when he feels like it. That's how I feel. Also, if I have certified mail, he does not come to my upstairs door. He uses an air horn and blows it and then takes off before I can get downstairs to get the item. It gets sent back to the Sherman Ave. post office for me to get there. I have tried to get all my mail sent to the PO Box where I know it will get placed as my home address. It is just too unreliable.

I mailed a first class manila envelope from the Farmington, CT post office on October 17, 2011 to be delivered to an AAA insurance agent in Cromwell, CT. The envelope was never received at the address.

Sent USPS first class package on Oct. 15. Last updated in Chicago on Oct. 16. It is now Nov 16th. There is no customer service phone number! When I went to my local post, he laughed in my face and said it was probably stolen and there is nothing they could do. Needless to say, this was a $1000 package but no one would have known the value of it upon visual inspection. No invoice. It was only pictures, no gold or money, etc. Now eBay/PayPal has refunded buyer including all shipping costs and I'm screwed.

I moved from my old house in July of this year. I moved to my mom's apartment, and now I'm in my own apartment. All my mail is going to my grandmother's house, which is down the street from my old house, addressed to my new address, with no forward sticker. Why is this happening? I am not getting all my important mail, and I would like to know why, because I never changed my address to her house.

On 11-14-11 I received a letter having only 2 items of the address to me. The name, street, and zip code were all incorrect. Not to mention the name was a school. I wrote on the letter pointing out all the inaccuracies. The next day, our postal worker rang my doorbell and proceeded to yell at me for pointing out how poorly she was doing her job. She was in the wrong, and still yelled at me for her mistakes. She constantly delivers our neighbors Social Security check to us and drops our mail on the ground regularly. At least we've become closer to our neighbors having to constantly redistribute our mail.

On Saturday, November 12, 2011, the mailman (he was not the regular mail man) came to deliver the mail at 8:45 pm. He dropped all the mail on a crate next to the mailboxes without putting it in the mailboxes. This happened almost every day before this and now it's happening all the time. Important documents were expected and now I don't even know if they are lost. My husband tried to talk to him but the mailman totally ignored him.

USPS is the worst when it comes to customer service. I get my mail delivered when it's convenient to the mailman. They purposely wait til the end of business day and mark my packages I order as "not deliverable" so that I can't complain at any offices. Soon enough they will be without employment.

I mailed a package to a military friend stationed in Italy. I mailed from a military base. I only used the 'custom' form (will never do that again). I did not use delivery confirmation or insurance. The package I mailed was on 24 Sept. Today is 14 Nov and the package still has not arrived. I got a 'case' number though and a 1-800 number with a continual "mailbox is full, each time I call. My fault I guess.

A weekly news magazine 'The Week' is not being delivered/or is delivered 1 to 2 weeks late. The local postmaster says my mail is being sorted electronically at another location before it is sent to Old Greenwich. My carrier says he delivers what is given to him. Why do I receive other publications, catalogues, solicitations all similarly sized but not 'The Week’? It is useless a week or two late. Publisher has assured me it is sent on a timely schedule to be delivered every Friday as appropriate.

I mailed a 20lb 10oz box to Tulsa, OK on Saturday, October 22,2011 by parcel post. It was insured for $200. Delivery date was for Saturday, October 29, 2011. It had return address and correct address going to the party involved. I made a call to Consumer Affairs at 1-800-275-8777 on October 27, 2011 to get status on box, when no available information was given after tracking. I was told that the box was still in Louisville, KY at sorting center. I waited until Tuesday, Nov. 1, 2011 when I made the second call to Consumer Affairs at same number above. I spoke with customer representative, Chevon, where she stated she would open an inquiry and gave me a case number, ***. She stated it would be two business days before someone would call me back. I gave an alternate phone number due to my daytime working hours. No one called me or the alternate number.

It is a shame that our post office (Fort Mohave Branch AZ) has to wait for a myriad of complaints before anyone does anything about the flag flying above it. Here it is, the day after Veterans' day, and the flag looks as if it has been in battle. How can our children learn to respect our flag if we do not?!

Despite multiple logged complaints and even a letter from Ms. Crystal ** at Consumer Affairs (case# **) stating what is and is not acceptable to mail in a $4.95 flat rate envelope, the women at the Hope Mills post office at 28348 are still refusing to mail my packages because of their personal opinion (Lauri being one of them) of what they think should be mailed in them. Please see the enclosed letter I provided to them that was sent to me by Ms. Crystal ** at USPS Consumer Affairs to help us mail our packages.

I would give zero stars if possible. I mailed a package three weeks ago, priority (2 to 3 days), and it still hasn't arrived. At first they told me it wasn't guaranteed to be delivered in 2 to 3 days, but the postal employee never said that when I said what day it needed to arrive, nor does it say that on the USPS website. False advertisement. It seems my package has disappeared, and no one really cares. They don't tell you at the post office that you need to insure against postal employee theft. No wonder the USPS is in trouble. I know I will be using them as little as possible.

I shipped a package to Accra, Ghana. I completed the customs form and sent it priority mail. Upon the package arriving in Ghana, my spouse was told he needs $50 to pick the package up. My tracking number is **. I paid $31.85 to ship the package on 10-31-2011.

My package ** was processed through USPS Sort Facility on October 28, 2011 at 07:32 am, at**. Was it stolen? I want them to find my package!

At 1556 hours Lakeview Oregon 97630 this post office that has only one veteran working for it refused to deliver to me MSG Mark ** (Ret.) 26 years in service my letter ** as promised. I am a small businessman and have made it a point to support my PO. Now I understand the disgust for this Government Service, Public Servants that refuse to serve. Veterans do not do this. This is a small community I was home when the so called attempted delivery. I called Postmaster at 1302 hours for delivery and ask for delivery. Was told my mail person was done for the day and I would have to come to PO for pick up. I am Service Connected Disabled.

Have been going into Eastford, CT post office for years. The main lady there is so lazy and unhelpful. It's ridiculous. I have no intentions of going back there after this last experience. She was on a personal call when I walked in for help, and when she was ready she came to assist me. I needed to mail something and needed to purchase a box. I asked for tape and she tells me I need to buy the tape. Then tells me to "get it ready for her''. I proceed in getting it ready for her and go back to the window. She now asks if I wanted to mail this package. I almost lost it. Why did I go to the post office? To buy tape and a box?

I sent out my parents' passports via USPS Express Mail to Consulate General of Canada Visa Office in Los Angeles on Nov. 7 for guaranteed delivery on November 8. However, the package was not delivered as scheduled, so I called USPS and was told that they are researching it and will try to locate the package. It's been more than 48 hours past due from their promised delivery time, and I felt very nervous about losing the passports.

On October 31st, I ordered a package from Amazon.com and the guy sent it out on November 1st on priority mail. I'm expecting it on November 9th and it's not there. I hate that I will likely have to dispute it with the guy who sent it through Amazon and my issuing bank if needed because I think the post office fed up plain and simple, but it is what it is. Thanks to the sorry post office.

I contacted USPS customer service on November 9th, 2011 to request a resolution to the issue. I was assigned the following complaint number: **. Over the past two years, the letter carriers on our route have refused to utilize the USPS key to unlock the standard key holder welded on the front gate of our building to thereby access the mailbox. Instead, our mail is thrown over the fence onto the front steps of the building resulting in lost or damaged letters. This has been an on-going concern since February 8th, 2010 when I first submitted a complaint to customer service. I did receive a call back from the local postal supervisor. But the problem only stopped for a few weeks and then began to occur again. Since this time, I have submitted numerous complaints about the same or similar issues which I have listed below. Needless to say, I am no longer willing to tolerate poor service and a lack of integrity on the part of the USPS to permanently resolve this problem.

The delivery of mail is horrible. The address is not deliverable. Items are being shipped back. Checks ordered are sent back because of address on order. This caused failure to get mail in a timely matter.

My mother is permanently disabled following a brain aneurism 6 years ago. She is unable to physically get to her mail box. This past year a new individual started delivering her mail. Since then her mail has been returned 4 times. I have gone to the Mill Creek Post Office and shared my concern and was told to have my mother's doctor write a note regarding my mother's disability and send it to the postmaster. I asked for a formal form to give to the doctor and was told there wasn't one. This was done, however, the postmaster returned the letter to the doctor that the doctor had sent. So, the doctor sent the letter to my mother's address.

My package was sent via priority delivery confirmation. I have a tracking number, **, which is of no value to me now. It is showing it was delivered to the location, however it was never received up to now. My package would have be delivered to the wrong location in error, and absolutely no one is trying to assist me in locating where my package went. No one has contacted me, and I'm on my third case with them.

Registered letter with $3,501 cashiers check sent 8/13/11, was lost & has been traveling around the country. Post Office case ** was opened but the mailing has not been returned. Even P.O. public relations guy; Torrance **, ** can't give me an answer when. USPS web site indicates it's finally in Los Angeles "Dead mail" but I've not been notified. 1 star is way too much (0 to minus 5 is better with all of the hoops that need to be jumped).

I bought an item through Topatoco (online business) which was "delivery confirmed" on October 28, 2011 at 1:50 in the afternoon. My son got home at 2:45 and did not see the package. I contacted them for 8 days concerning where the package was and even contacted the company back. Crystal, Beth, Ray, Steve, and, Lori at the Hershey, PA post office told me that there isn't anything that I can do because they can't find it, even though it was delivery confirmed and that if it doesn't have insurance on it, there isn't anything that can be done about it.

Ok, I have a 560$ worth of Japanese antique items sent to me by EMS. The packaged was stuffed with soft shawls and loads of bubble wrap. My items were even packaged in smaller boxes inside(box within a box).

This letter is to complain about service I recently received from a US postal Service Manager Armando ** and customer service representative named Maritza **. I am extremely disappointed as I have used your company on a regular basis for important packages and services but I have noticed a steady decline in the quality of service as of late. I have encountered various problems, quite frankly, most recent one being the most frustrating and severe.

The package (with tracking number #**) was initially mailed from Brighton, MI 48116, and was received (scanned) in Bell Gardens CA 90201 on Oct. 28th. The package still has not arrived in Frazier Park, 93225. I contacted Bell Gardens, and the person answering the phone wouldn't give me any information, take my name, nor looked for the package, etc.

On Monday, November 7, 2011, no mail was delivered or picked up from my curb side mail box. We have been having problems this past month, with late and no deliveries since the 92009 Carlsbad Post Office adjusted routes. My original route driver now starts one house east of me, and my house now gets mail very late, or not at all.

I have had repeated requests for redelivery, no delivered and multiple instances of notices never left claimed to be left by carrier. I have filed multiple complaints to the post office and have not heard back from anyone at my local post office. Often I receive no notice at all and have had items returned after not being delivered due to their lack of competence.

The USPS website is the worst online. It messed up several paid click-n-ship labels for me and wouldn't allow me to get refunds for them. I sent their tech support two emails several days ago and as of today no responses whatever. I've held on their tech support phone line for an hour without reaching anyone. They change the site regularly without letting anyone know and ignore Mac users such as myself.

I mailed a large brown envelope to the Belgian Consulate in Atlanta, GA from Miami Beach, FL early October 2011. It has been over a month now and they haven't received anything. The envelope contains personal documents for which I had to spend time and money getting proper certification/notary/apostilles. What do I do now?

I moved into my new house in September and have not gotten a lick of mail once; not even junk mail. I called my landlord about this and he said that I have a mailbox, it should be going there, but nothing. I called the post office and they said the same thing. I still have no mail. After two months of still no bill etc, I go down there and still no help. So I decided to figure this out for myself. There is another house behind us with a similar in address, almost. Well, I find one of my bills on the ground ruined.

This behavior is dependable: I never receive packages delivered on regular carrier's days off. I have spoken to 2 USPS cashiers and one man who work in the post office's "back room" (where mail is sorted). They have nothing to tell me except 1) there's no phone number I can call, 2)Postal carriers sometimes make mistakes, 3) perhaps I have a problem of some kind that makes me think "it always happens to me". When I try calling my post office, no one answers. This has happened for 3 years, some of my packages have even been returned to sender because the carrier left no orange card.

The USPS refuses to deliver my mail because I moved the mailbox from the street level to a mail slot in the garage, about 4 ft. back! Originally, the delivery person didn't have to get out of their vehicle to deliver my mail. But I recently had some major remodel done. The area where the mailbox was is now a parking zone flush with the street and a mail slot was cut on the side of my garage. It looks a lot better and also prevents mail theft. Yet, the USPS now refuses to deliver my mail until I install a mail box at street level again. Neither the architect nor the contractor warned me of that potential issue and I expressed this to the local postmaster, also showing her before and after pictures of the area. But they don't care. The fact is that others in the area have garage mail slots (that's how I got the idea). But I found out after they received approval before switching over. So, this is nothing more than a discretionary decision by an over empowered administrator.

I went to the local post office today to mail out some packages that needed to be sent out. When I package the merchandise that I sell on eBay, I always use the best and utmost professional ways of packaging as to not have anything damaged during shipping. However, once the package is out of my hands and in the hands of the employees of the post office, I no longer have any kind of control as to how the package is handled.

I ordered a package through Amazon.com. I found out after I initiated an investigation that my package was sent to New York City and I was told by a USPS employee that there was nothing they could do for me. I spoke with another employee who gave the number to consumer affairs and I left a message on the voice mail

I sent a package via parcel post on 10/12/2011 from OK to CA. I paid for insurance and had return receipt on it also. I did not put a tracking on it because the stupid woman at the post office told me I did not needed one, that because I had to return receipt on it, that, that would do. Hell no, it turns out that I did need it. Well, it never got there, and I don't have the return receipt or the package.

My name is Abraham **. I was expecting a parcel since December last year December, but I still don't have it here. I learned that it stopped at Miami post office, and it should not be there. This my tracking number of the stuff: **. I hope that you will help me find out about this parcel. Thank you and God bless you. Hope to hear from you soon. The parcel is supposed to arrive here in Ghana.

The tracking number indicated that the package was at post office in Boyd, Wisconsin for 2 days. The postmaster accused me of not watching for my mail after I innocently asked why the status was static. Then, she called my home and berated me while I recorded the said conversation. I can't walk into the post office in my town without being harassed by the current postmaster!

This incident involves two post member offices in Pueblo, Colorado. The postman did not ring or knock at my door with my package and left me a mail slip. I go to the post office listed on the slip. They told me that my package is over at another post office. So I went over there and they looked for it and could not find it. I go back to the 2nd post office again and they were unable to locate it again. Went back to the first office and they did not bother to even look for it and told me rudely that "there are no packages here."