USPS Reviews

I had package mailed from Casa Grande Az two day express for medical reasons. The package was tracked to Denver and left there. Now, no one at my post office in Fountain knows where the package is. "Oh it will show up and when it does we will call you." The postmaster or acting one acted as if I was interrupting her when I had question, it is now day 4 - still no two priority mail.

i was told to bring my package to my local post office for inspection. I spoke to a manager by the name of Jose and let me tell you, he was very rude. I got no help at all and he didn't know what he was doing just arguing, didn't even inspect the package.

I have respect for the hardworking mail carriers who do their job well, and this report is not against them. It is against the larger agency for failing to keep up with the times and failing their customers (while making it illegal for there to be competition). It is sad that this monopoly exists because if they were in the corporate world, their doors would have been shuttered decades ago. Here is my most recent run in, which is indicative of much larger issues:

I was at Window 7 at Midtown station, NYC 10018 10/24/14 around 14:00PM sending two first class mails, with the grand total less than $1. The clerk at windows 7, **, asked for my ID and I complied. When I asked whether that is part of standard policy and he stated yes, even though I noticed he didn't ask for the ID for the previous female customer on Windows 5. (By the way, I noticed that ** engaged in very long non-business related personal chat with the previous female customers which appears to related to obtaining the customer's phone numbers.) When I asked for clarification from the supervisor at Window 5, one woman (with rings on the chin) refused to provide me any detail. Another clerk at Window 6, **, also didn't ask for an ID when a customer used her credit card to mail a package.

I sent a letter out on 10/16/14 with a tracking sticker on it. On the receipt it stated expect delivery 10/20/14. Today Is 10/24/14 and it still hasn't been delivered. I called and was told it could take up to 7 days. This is why I never use the USPS, it's ridiculous. I could have driven to the place in Kentucky, delivered the letter and returned back to CT by the time it's delivered. Never will I do this again, the USPS is useless!!

Item was shipped on Wednesday at 11:30am from Chicago to Seattle guaranteed overnight. The package left Chicago at 4:43 am on 10/23/14 and was to be delivered by noon. Well as of this moment it's still flying from Chicago... How is that possible as the flight is about 3 hours and 40 minutes? Seriously... why do they even still exist?

I have had numerous costs incurred from the deliberate mishandling of packages & deliberate theft by the workers of our fine United States Post Office. They are thieves... They cost me over 500 dollars worth of inventory, and to boot... do absolutely nothing to give me resolution!!!! They don't give a hoot... They don't have to. They are part of our government. The mail should ALWAYS be treated carefully. No matter how much packing material I put in there.. no matter if I double box... no matter how well I take care of things on my end... they break my items. And with one instance... a box got lost in transit...

I have an ebay business and have sent in several claims only to never hear from the postal service. I pay for insurance and only finding out now that they do not pay out. How can I sue them for all the money they charged me for the scam they are playing?

I'm a former volunteer firefighter of the Plantation Fire Department. I resigned in October of 2011. I'd like to make a statement/complaint about postal employee RANDALL ** who I have witnessed on several occasions logging on to fire calls, on federal time, while he's employed with the United States Postal Service. I have witnessed Mr. ** logging onto these fire calls at various days and times throughout normal working hours of 9 AM to 5 PM, five days a week from January 2008 to October 2011. The postal inspection office needs to investigate this.

10/14/14 went to Jolliff P.O. To send package to my mom. As of today she never rec'd it. She had to go pick it up and it was opened, items stolen then reclosed. Went back to local P.O. Spoke to Sylvia, a Mgr. She was rude and nasty told me I could get refund.

My mail forwarded to **, Near the City of Kyle, Texas (**) from **, Near the City of Kyle is getting lost or left elsewhere. Like mail forwarded elsewhere. I BELIEVE THAT IT IS PURPOSELY FORWARDED ELSEWHERE.

Completed change of address online. Mail stopped being delivered to old address weeks prior to change of address order. Where did that mail go? Not to new address. Still don't have it. Postal employee turned in change of address from street address to PO Box after package sent to home address. Should be against the law for anyone other than person to submit change of address. Person at post office nasty when questioned about person signing for change of address order. US Postal service is a joke.

Periodically the mail is just not delivered to our address. This started a year ago, was rare, but is becoming increasingly frequent... about once every 4-5 weeks. This hotel has 58 tenants so I seriously doubt there is no mail, especially approaching a state election.. In addition we are located only three blocks from San Francisco City Hall, hardly a rural area. Some tenants with mobility issues rely on online purchases and deliveries. This time, 10/20/14 there has been no delivery or explanation why for the last TWO DELIVERY DAYS. Last, we are only two blocks from a post office! I have not heard of the USPS just not delivering mail until I moved to this address.

I was tracking a package sent from a friend. The USPS listed it as out for delivery, but on that day there was only a letter in my box, no package. On the site later, it listed the package as Attempted Delivery. I was outside on my front porch when the mail truck went by. I tried to flag him down, but he sped off. He never made an attempt to come to the door as he does with so many other homes on my street. I called the post office and gave them the situation. They said that the driver attempted to deliver to the door. No he did not! It came the next day, but should have arrived the day before. Even as I write this, on a non-holiday, the mail is still not picked up and it's over 2 hours late. I have things going out, but there is no reason why the mail never came today. I will not trust them again, but they have to be used. Is today a holiday? I cannot find any proof of one that would stop mail pickup and delivery.

I won an item on eBay and had the seller mail it to my PO box. He sent it using 2-day insured priority mail. Tracking showed that item was "Delivered", but there was nothing in my PO box... And so far, nothing even two weeks after so-called "delivery" date. I complained to the PO, and a PO investigator found that my package was supposed to have been put in a locker and the locker key in my PO Box, but there is no record of a locker key having been placed in my PO box. I asked him why the clerk would scan the package as "delivered" when it was not really put in the box, and also who did the scan. He said he could not provide an answer - it seemed to me that he was trying to protect his incompetent colleagues no matter what.

I was expecting a priority mail express from Los Angeles, the mail arrived at USPS 78710 office October 9 and left October 10 going to USPS 78749 Office. No update after that.

Never received package. I never received a tracking number from USPS. This package went from Walmart to UPS to USPS. When I called USPS, they are saying they would have assigned their own tracking number and UPS would have been given that number. USPS is saying that they have not received this package. When I call UPS, apparently all I have is the the package ID number. But their website said it was delivered to post office in Denver CO. AND UPS doesn't have a corresponding tracking number from USPS. Someone dropped the ball here and I am thinking it's all involved. This partnership is not working. When someone pays for home delivery, they expect home delivery. Not passed around and everyone saying not my fault! You can't leave a message for UPS because their SUBMIT button doesn't work!

I absolutely hate the USPS. The mail carrier obviously does not care one bit about getting people their mail. They have countlessly delivered my mail to other people and I have gotten other people's mail. The addresses aren't even close to being the same. We have community locking mailboxes on the corner, a small walk down from my house. Mail carrier doesn't deliver until around 6 o'clock and I never know whose mail I am getting and what mail I'm not getting. I have had numerous packages just "not show up". I have lost so much money because of USPS. I just cross my fingers every day and HOPE I get my mail. It is so frustrating knowing that the mail carrier either steals mail or gives it to someone else and unfortunately no one has been honest enough to give us our packages. Although we have delivered many that we have received to their rightful owners.

On a daily basis we have been receiving the neighbors mail or people's mail that live miles away that have a similar address as our own. We have almost had our services turned off because the bills never came in the mail and we had to call the water and electric company about it and they told us the bills were returned because they were delivered to the wrong address! We have contacted the post office about the numerous issues and still the problem persists. I had important medical information overnighted, it was delivered to the wrong address and sent back to the doctor's office, I had to go and get it myself a week later (yes, it took that long for them to get it back!!). Isn't it against the law to deliver to the wrong address? Wasn't this lesson taught in 'Miracle on 34th Street'? What has happened to one of the oldest government position? I use to believe and prefer the U.S. Postal Service, not anymore.

As duly authorized U.S. Department of Justice NGO fighting government corruption, I recently sent as the president of Philippine Anticorruption Movement USA, Inc. (Pamusa) a Certified Mail with enclosures in a Manila envelope from the Norwalk, CA 90650 PO with Tracking No.** on 9/18/14 and a return card receipt to the FBI Los Angeles Field Office at the Federal Bldg., 11000 Wilshire Blvd., LA 90024. Worried that something wrong happened with such important mail, I called up the Norwalk PO supervisor "Cliff" on 10/10/14 to find out why I haven't received the return card and saw him the following day but he had nothing to tell me.

June 2014, sent birthday card from WI to Savannah Ga. Enclosed in card was $20. Card was never rec'd by son. Ok learned lesson, DO NOT SEND CASH IN MAIL!! Recently sent Halloween cards to grand kids. One card had check enclosed, the other didn't. Both mailed same day from WI. Both same color envelopes. Both to same address. The card with no check was rec'd. The card with check never rec'd??? Whoever is stealing must of assumed there was money in card. Hmmm Wonder what they will do with the check? Watching closely to see if it's cashed. Another resident at same address had card sent to her with gift card enclosed from her parents, she never rec'd it.

We dropped off a Authorization to hold mail July 28th from 7-31 thru 8-15 and was given telephone numbers to call when we wanted our mail to start. We arrived back home 8-8 to a mail box so loaded it could not close. I called those numbers and could not get an answer because the mail boxes were full so I filled a complaint on line. I was called by a manager the week of the 11th and was told there is still mail waiting for us and was asked if we wanted it delivered. We said yes.

It's been three weeks and a half and I haven't received any mail at home. I live in a community that has mail boxes located in one place. I have an assigned mail box and I usually receive mail everyday. The other day my water was disconnected and when I call the water department I was informed that I was disconnected for no payment. I told them that I did not received any invoice that I did not received any mail. Therefore I went to the post office to see what was going on; the manager told me that they had my mail box was so full and they decided to delivered to the office without living any notice, no cause at all. I pick up a huge box full of mail and when I went to check it, I found out that 75% of it was not mine. I have been having calls from different banks and firms reminding my payments or my notifications to some of the notices they have been sent. All these days I continue not receiving mail!!! I been charged late fees and it is causing me so much problems! This is unbelievable!

I often ship high value items. I found several times my items would mysteriously missing for several weeks in the same Baltimore USPS Origin Station according to the tracking records.

US POST OFFICE LACK OF ACCOUNTABILITY - I am dismayed to what level of dysfunction our postal service has sunk. I recently sent a package priority mail from Novato, CA to Milford, Connecticut containing new clothes that my daughter for a new job. She was starting on the East Coast. The package weighing 18 1/2 lbs, costing $60 to send, fortunately/unfortunately included recently purchased clothes, leather boots and other items needed for professional wear in consideration the East Coast climate. The package never arrived to its destination on the expected priority mail date, nor five days later.

Came home to find a note on my door that someone found my mail blowing in the wind down the street. The mail person couldn't even put the mail in my locked box.

My experience with USPS. The rep at 800AsksUSPS was wonderful, but as for the Sup in my district and the so called analyst Mrs. **, well their behavior was something that I would not even endure my enemy too. I mailed a package Sept 19 to Coxsackie, NY only to be told by my boyfriend he had not received it. Long story short I was told package was going to recovery in Atlanta, GA? So I am going thru all the measures needed to be taken to retrieve my pkg. I hearing it did not return to me because of insufficient add. At this point I am, "wow, USPS are the ones who give the sticker and tape to ensure it gets there. Why is this happening?" Speaking with the sup the next day in my district he explained recovery had my pck and there was nothing he could do. He give me a recovery add.

I have lived here for 3 months and in that time I have had 2 packages stolen from my front door. Instead of holding my mail at the post office, my local carrier just drops my mail at my door (we have locked boxes). I have had mail open and left at my door. I have had to open a complaint with the postal inspector.

Around May of this year I believe the mail carrier damaged my mailbox by hitting with the company's vehicle. As a result my mailbox has a dent in it. When closing, it requires a firm push. At random times when my mail is delivered, my box is left opened. I have saw the mail representative leave my mail box open. I have called the main post office a few times and filed a complaint on this number, 1800-275-8777 on Sept 16, 2014. When I called the main post office located in Spartanburg on Church Street, I spoke with the assistant postmaster. I don't remember her name. However, she told me that isn't the mail person responsibility to shut my mail box. She said they are not allowed to close the mail box after attempting to close it the first time. They cant replace my mail box unless they have proof of the mail representative hitting it. She stated that the mail person has high job demands and they don't have time for that. She made another sarcastic remark and I ended the conversation.

Send a parcel with an antique bronze to Canada, was delivered broken, had to refund the buyer immediately (Ebay). Parcel was insured, so I received a letter from USPS claims, they would not refund, if the parcel and damage were not presented to file a report. Had filed a report previously on the phone and received Case number and request, to present damaged parcel and good to USPS.

I won an item on eBay Sept 29, seller shipped it the following day. It was USPS Priority 2 day. I waited on the third day, and contacted the seller. She sent a few other packages along with mine and contacted her local post office in person. They said to wait an additional day. I waited over the weekend. I waited three more days. I sent an email to USPS through the customer service feature. My local post office called back saying it's the sender's fault. Since the post office didn't scan it at all, they are putting the blame on the sender. The day after the sender sent my package, she sent other packages with no problems (I can see from her eBay feedback ratings the day the auction was won and buyer received). If the post office doesn't do their job right, they blame the sender.

We have been receiving our mail very late. Today the mail was not delivered. I have a letter in the mail box to be sent and it is still there. This means the carrier did not deliver any mail today.

My package was mailed last month. The local post office said they tried to deliver it - which is a lie. I live on a dead end street, so they do not like to walk down. I have been trying for the past 4 days to get them to deliver my package. I have called the main number, and it just rings and rings. I have tried the complaint department, still no help. When I called today, they did not understand what I was saying (I speak English). I am now on hold with a different post office trying to get help. The post office is at 218 Adams Street, Dorchester MA 02122, their phone # is 617-288-0834. Go ahead, try it, they do not answer. This package is personalized toys for children for Halloween. At this rate, I probably will not even get them in time, and cannot return the goods. So I will be out of a lot of money. Oh, and the lady at the main office just told me they cannot leave the package on my porch. REALLY??? I have packages delivered all the time and left on my porch. They just do not want to walk the 3 pd package down the street.

I have lived in Arizona for over a year and a few months, the Phoenix sort facility is constantly losing packages. But it's happened again and it's an important package, I pay for tracking as well on all my items, how can they take your money and not scan them? I fear my package is lost again. I called to talk to a customer service person, I told them that the local post office said they DON'T have to scan packages in the blue mailbox, that's Phoenix's job they said but here it is 32 hours later and not one scan has been done. My customer is upset wanting to know why they can't track the package. How can they take money for tracking and not give you tracking for it? This is a continual issue. I also believe that it happens so much that some of their employees could likely be stealing packages. They should have more accountability. Think of all the money they collect for tracking and yet lazy postal workers don't bother to scan the items sent.

I tried contacting my local post office on Oct 1, 2014 to complain that my mail had not been delivered to my mail box. The mail carrier put all of my neighbor's mail into my mail box and presumably put my mail into someone else's mail box. I called the local number several times, but no one answered, so I called the 800 number and received case #**. I was told that my complaint would be forwarded to my local post office. I called the 800 today (Oct 9) to follow up (the local phone number was continuously busy today) and was told the case was resolved and that a notice was sent to me. I have received nothing about my case. I still have missing mail and do not consider my case resolved.

I was submitting a change of address, they said it was an official usps change of address. It turned out to $39.95. It should have been $1.05. FRAUD.

I have been on hold to my local post office station for approx. 29 mins and still counting. This complaint call is about a lazy & inconsiderate postal employee recently stationed in my zip code of 85017. I've assisted in getting the outdated mail boxes replaced at my apt complex. I've had issues with the key and getting access. The previous mail-lady was very considerate, friendly & worked with us until the problem is resolved. If something is too bulky she simply takes a few steps further and sets it at my door. This new fellow just crams mail articles in the mailbox like an idiot. He's already destroyed credit cards and other paper mail. I stopped him today & politely asked him to give me all my mail as I cannot access the mailbox. He was parked just out front, but started his route further down the road. I waited and waited but he completely ignored my plea for help?! It was a simple customer service request. Since the USPS has no formal way to complain and I'm still on hold, 40 minutes now, how do problems get addressed?

Website tracking shows the package left the Rowland Heights on 08/04/2014. No further info. The package is to be delivered to Sarasota in FL 34243. I called 1-800-ASK-USPS (275-8777) 3 weeks later. Got a case # and was told someone from the post office in my area will contact me. Someone called and told me to wait and check the website for update.

I put in a temp mail forwarding request on August 2nd 2014. All I received at the other end was a notice of mail forwarding request! It's now October 7th and no one can tell me where my mail is! On the day I put the request in I know I had lots of mail that should have been forwarded but was not. Also I get constant "you have mail" alerts on my USPS website notifications and have received 5 in a row this week but no mail shows up at the forwarded address! I have case numbers from calling USPS cust service and they finally said they don't know where my mail is and suggested Consumer Affairs. I called the number they gave me for 32247 and a female said there was nothing she could do, that I should contact everyone I know and give them my forwarding address if I want to receive any mail! Tampa won't take any calls from people whose mail has been stolen or lost so I would like to know how a person can track down over two months of mail that is somewhere in the USPS system? Any help will be GREATLY appreciated.

On September 26, 2014 I went to applied for my passport to the USPS office located at Polk Street, Hollywood, FL. After the application was accepted, by the post office attendant, he requested a payment of $151.25. At that time I issue the payment for the amount requested using my ATM card. Following the transaction the attendant told me that the transaction did not went through due to USPS computer system failure, then he explained, that he could not give me a receipt of the transaction due to the system failure and that in order to finish the transaction, I did have to pay cash. So I proceeded to pay cash in order to finish my transaction.

A few months ago, my truck was stolen, and unfortunately my mailbox key was in it. The replacement of this key is $75.00, I am a single mom of three, and coming up with this money has been a task. So my postman handed me the mail. No big deal, right?? Well, my postman has retired, and upon asking the new officer for my mail with my lease and ID in hand, he explained that the manager at the branch told him NOT to hand ME mail any longer.

I waited yesterday in the house all day for the USPS to come. Until 6 pm it showed me out for delivery. Then I called 1-800-ASK-USPS and they said it should have been delivered or left a notice by then. I file a complaint and half an hour later, the status changed to undeliverable as addressed. Called again, ask them to verify address and hold the package. I've been told there is nothing I can do, it will go back to the sender! How is that possible? The sender is my husband. He has the receipt, everything is correct. How can they mess up so bad? I am waiting for extremely important documents, don't know what to do.

Had to vent about this as not first time it has happened. We have similar address to someone else and occasionally items have been misdelivered in the past. Mistakes happen and not basis of my complaint. I was expecting 1 day priority mail (small package/envelope size) and tracking said out of delivery. Saw postman come and go and went to get item. When not in box, I checked tracking info and it said had been delivered to our address. After couple days I printed out tracking with note asking postal carrier to try to locate. He actually left response that he had indeed delivered item that day as tracking indicated.

Orange Post Office refuses to deliver package. PS form 3849 was left on 9/27 in spite of fact that recipient was working within earshot at time of "attempted delivery". No knock or doorbell attempted by carrier. Re-delivery request immediately initiated per instructions at usps.com email form and verbally on telephone. Completed, signed ps3849 presented to USPS carrier on 9/29. The carrier refused the document saying she was not allowed to accept the redelivery request unless she actually had the package.

Package was not delivered and said we were not home and we were. This has happened several times. They go to the wrong address and don't read the address on the package. I have had to deliver mail that was left at my house several times. Do the carriers read the address or do they know the layout for the streets?

I had two packages that I shipped with the fastest and most expensive international service delivered by usps and with a guaranteed delivery date. One was to Australia that was lost for about 30 days and eventually found and delivered and the second was to Singapore which was delivered a couple days late. I'm entitled to refunds on both but I was unable to submit a claim because when you purchase the postage on usps.com website it wasn't providing the date for the guaranteed delivery like it used to. I call the 1 800 ask usps and they couldn't proceed without this date... seems if there is a problem they weren't expecting, they have no solution so I contacted my local post office and had an email exchange with the manager over several weeks about how to proceed, and nothing got done and now I'm told the time to make the claim is elapsed so there is nothing they can do. They owe me over $150 and short of spending thousands of dollars in legal costs I have no hope of collecting.

Went to the Bala Cynwyd post office to send off papers to the Revision of taxes in Philadelphia, sent it certified on the 9/23/2014 with an estimated delivery of 9/24/2014. It is now 10/2/2014 and it has yet been delivered. I have gotten the runaround. Different numbers and to no avail, my papers have still not been delivered and the one person that tried to help saying that it may be something suspicious going on at the Linburg distribution plant. Papers include personal tax information for my home (VERY IMPORTANT/CONFIDENTIAL).

Just pissed off. I call the first time and one guy from USPS said that I could go get my package from the postal office, that I just needed to find out from FedEx when it was going to get at the local USPS office. Ok then I found out from FedEx that the package was already there at my USPS local office and they also gave me the tracking # from USPS, ok. I call the second time to USPS and gave them the tracking# and they said there's no choice for me to pick up my OWN package at the office, and I said and how the other customer service told me I COULD. And she only said NO there's no choice. I said not even with my ID so they can make sure it's really me.

The Post Office in Columbia, TN is the worst post office EVER! I gave this office the benefit of the doubt for over a YEAR - hoping the staff would CHEER UP. I had my fill of the post office this morning when they decided it was ok to open my package to "make sure" it was a priority box I was using. It said priority on the outside and had several priority stickers as well as a priority shipping label. I WAS SENDING IT PRIORITY. Then they said that I was "one of the people who tries to break the rules." Um, for sending something in a PRIORITY box and paying PRIORITY shipping?

Have lived at residence for over 20 years. No regular mail carrier, legal documents took 3 months from Oakland to Martinez in 1997. Mail sent to doctor in Oxnard, CA not returned, but certified signed receipt letter in 2012 returned year later without any marking on letter why the letter had not been delivered or signed. Letters mailed to Health & Human Services Office of Civil Rights in 2013 because none of my doctors would provide copy of medical records or only a few years included and I am slowly dying because I was forced to ask for the medical test which diagnosed my illness that had completely disabled me after 12 years of no treatment, not even after test results were returned.

On Saturday September 20th in the morning I sent a package, first class, certified mail, from my local post office. The expected delivery date was Monday September 22nd. I tracked my package and it never arrived on the expected delivery date. I gave it a few extra days just to be courteous but when my package didn't arrive by Thursday September 25th I contacted U.S.P.S. customer service (800-275-8777) and spoke with a female customer service agent who recommended I open up a case and to find my lost package so I did. This customer service agent gave me a case number, collected my contact information, and told me someone from USPS would be in touch with me within 24 hours with an update on my package status. I never heard from anyone at USPS.

Since moving to our building in Clinton Hill, NY four years ago, we have received countless notifications from USPS informing us that a carrier tried to deliver a package but "no one was home." My husband and I BOTH work from home and it's very rare for both of us to be out at the same time during the work week, and there is NO way that we have missed all of these "attempts." We then have to wait 24 hours before we have to take time out of our day, go the the post office in person, inevitably wait in line and get our envelope or package. We've repeatedly talked with the supervisor, but were told that our building does not have a regular carrier and that our building is serviced by whoever's available that day.

Today the mail lady drove by my house and did not deliver my mail. She claimed there was no room to park her truck. We have a white line that is about 8 feet long that runs parallel to the mailboxes and its no parking zone - Monday through Saturday from 8 a.m. To 5 p.m. That area was clear, there were no cars parked within the white line. She claims that she couldn't park in there, the mailbox zone was clear of any cars. She continued to the next mail box and parked at an angle due to the owners was inside the no parking zone. So I'm like she could have done the same thing in front of my mail box but she didn't. I waited for her to come back down the street. At that time I confronted her and asked her, "Why did you not drop off my mail?"

On Sept 17 and Sept 18 I sent two manila envelopes first class to Colorado Springs from Tennessee. I called post office locally and the one in Colorado Springs still no luck. Maybe items will come next year the way they move. Being it was sent first class, I can't file a claim. It's just sad how you can constantly lose people's mail.

Shipped a package from Utah to Hawaii and the last tracking was on Aug 17 in Richmond, CA. Have called customer service numerous times and spoke to someone in Richmond. I just keep getting pushed to the next person to handle the case! What is the purpose of tracking if no one can tell me if it even got on a boat or still in CA? TERRIBLE customer service! Will NEVER trust USPS with another package!

Earlier this month, I went into the mailbox area of my apartment building. I wanted to ask the letter carrier about a package I was expecting. Before I had a chance to ask him, he hollered at me telling me to get out and pushed me. I have tried filing a complaint with the USPS, so far nothing has been done.

I have been driving 7 miles to Post Office to get my mail because rural gang box was broken into. Still the post office has not repaired or replaced the unit of 16 boxes. There is no excuse for this. What's up with that?

Starting about a year ago, my mail has been delivered much later in the day. I used to get it at around 12:30 everyday, but now most days, it doesn't come until 5:30. If that's not bad enough, it didn't even come today. I was suppose to received a package today, with the delivery status being "out for delivery " since 9:30 this morning. However, it is now close to 7, and no mail has been in my mailbox, and since I live in a townhome community, I asked my neighbors if they had received any today, they had not. This is unacceptable. I ** hate the USPS. If I could pay a fee every month and have, say UPS or FedEx do it, I would in a heartbeat.

I mailed a package, priority mail on Sept. 10th 2014, from Davison Mi. to Indianapolis IN. Package was suppose to be there on the 13th. Its the 22nd and package is still not at destination and I have had to refund money including shipping. Have 4 case numbers, asked to have it returned to me. Just keep being told nothing can be done unless I want to pay to stop package... that by the way is still being sent to address I had to refund for original purchase. I then talked to a very rude Chemay at Consumer affairs that told me it was gonna be shipped there anyway and then told me "I will never get a refund. Do you understand? I guarantee it! Do you hear me." This is customer service for consumer affairs? I have been treated horribly wrong and still package not back to me? I am also writing to the Better Business Bureau as well. The lack of irresponsibility on the Postal workers/services is unbelievable.

I order a number of things on the internet as I have a medical problem that prevents me from doing a lot of local shopping. Since FEDEX and UPS are giving their deliveries to USPS my packages are not delivered to the door. I live down a long driveway and the mailbox is on the road. The past 6 months my soft packages are stuffed in the mailbox, no matter how big they are and have actually caused used to nearly pull the mailbox of of the stand. If the package is a box they leave it on the ground next to the mailbox and my husband caught the mailman using rubber bands to attach a large package, in a box, to the top of the mailbox. Some these boxes contain expensive products or clothing.

I sent an eBay package to a gentleman on September 4th. Richmond California received it on the 11th. USPS gave me a delivery date of September 10th. The package is still sitting at Richmond and don't know where it is. What can be done about them not getting packages to people on time?

USPS is still incompetent. After having mail admittedly held in the St. Louis office to bolster their reports, USPS is still either holding or losing mail. Here is just a sample of the problems I have had recently:

I have been expecting a package from Elburn, IL coming to Nairobi, Kenya but can't track the package. When I try tracking the package the only thing I read is "Tracking for this product is only available to Canada. For future shipments, tracking is available for this country through Priority Mail International with some exclusions, Priority Mail Express International or Global Express Guaranteed services. For more information visit: https://www.usps.com/international." Visited the international site yet nothing... Here is the tracking number **.

I have contacted Diane, the postmaster at Goose Creek, SC about the loss of this package at the post office and she has promised to investigate and call me back but she never does. I have called the USPS consumer affairs office in Columbia SC several times and left my number and the recorded message states "the next available agent will contact you" but they never do and it has been days and no return call. I call them again and still the same problem. I am very unhappy with the USPS and the way they handle things. The consumer affairs office is just as sorry as the post office for not returning my calls.

I was supposed receive a package that I ordered from overseas that had 2 dresses for my daughter's wedding. The package was in my state for 10 days and never moved to be delivered to me. I sat at home waiting for it to arrive. Next thing I know, it is being sent to the recovery center showing it was undeliverable. So I called to find out why. No one could tell me why. They just said it could be many reasons why it's undeliverable. So now I am to contact consumer affairs and file a MRC recovery form to try and get my package. So I called Consumer Affairs, and of course I got a recording. I left a message with the tracking number and my phone number and no one returned my call. My daughter's wedding is in 1 month and I really need the dresses. Hope this doesn't turn into a long drawn out deal and we get the dresses in time for her wedding!

I would recommend using any other shipping company in the country over USPS. I would go as far as not ordering products from companies that use USPS for their shipping. They're just far too unreliable. They virtually never meet their self-imposed delivery deadlines and they don't refund you even if you pay for expedited shipping and they fail to deliver on time. This is a very poorly run organization and the customer service is atrocious. If you have no choice but to use them don't bother paying for expedited shipping as they will NOT deliver on time.

A customer emails me it’s been a month and not received package. Shipped to Germany. Just checked tracking, say cleared customs on Sept 16 in BRAZIL. I mailed it on Aug 20th to Germany. Just contacted USPS via email. I see I will get nowhere by reading all these issues with them. But I must say I always ship with them and for years and "Knock on wood", this is the first time this has happened. We shall see.

After waiting 3 days for my past due check to be delivered to my home, I had to put a vacation hold on my mail and leave on July 9, 2014 to work a job in CA. I called George the postmaster everyday for 2 weeks to have him check for my pay check. I was always told it was not there. Then I put a temporary forward in and received the check in a week after costing me $20 to FedEx another check as I stopped payment on the first one. On August 11, I cancelled my temporary forward by calling in on the 800 number of the post office and also the Marana, AZ post office and was told the forward was cancelled. I received 6 pieces of mail in about 5 days with the yellow forwarding sticker in my Marana mailbox. Then my first class mail stopped.

I ordered an item for medical use and I paid shipping. It was sent Priority 2 Day. I realize there is no guarantee for that. Tomorrow will be one week since it was submitted to USPS and day after it was at the sending facility. I could have driven to the place in ten hours but of course that is not feasible. I called yesterday since tracking said my package is in a city in Texas... I live in Florida. I called USPS and was told it would be here today. I called again today and was told it would be here tomorrow. When I inquired as to where the item is, I was told "somewhere" between Dallas and you. Great help? Not! I assured the postal service that I will not order any packages online unless they ship UPS or FedEx, and I do order a lot online. So, I will see what tomorrow brings.

Two weeks ago I mailed a letter using priority mail. In the letter were two checks written from two separate banks. The postal service and workers at the post office from where I mailed the letter have not been helpful in trying to locate the mail. Either no one answers the phone from the numbers I have been given and the online system doesn't work and the postal workers at the post office where I mailed the letter have not been helpful. I had to stop payment on both those checks and each bank charged me $30.00, which means I have had to pay $60.00 to stop payment. Now I am trying to collect the 50.00 insurance that is covered with priority mail, for which I paid $5.65 to mail the letter, and no one answers phones - I am tired of talking to machines. This is ridiculous. All I want now is get the insurance because I have to spent money to stop payments on checks.

If you use an online site to do a change of address, be careful you know who you are doing business. Change of addresses can be done by going into your local post office, getting a card from your letter carrier, or going to USPS.com. There is no charge for the first two methods. The third costs $1.05, at the time of this writing & is subject to change. If you use another company, be careful with the information you give them because they could be taking your information for some other purpose.

Ya see... the housemates and I mail our rent to the Lords. Not a wire transfer, PayPal, direct deposit, or Bitcoin. The Lords are on still on the AOL, so we go postal. This rent mail l did hand deliver to the agent to be post marked, sweet lady really. I also had the nerve to ask if they had a package. I was told they did, well I inferred really because, "we are experiencing an unusually high call volume, goodbye." Well click your heels together cause it never shows up in Kansas, so we get a call, not a letter, letting us know the rents late! What to do?

I lost my ID while running one day. I've been trying to get my driver's license mailed to myself for over 4 months now. Each time the DPS mails my ID to me the post office sends it back. This has happened 4 times. I have spoken to the postmaster several times. Now they're saying it's because the DPS are not placing the right information. I have not received mail at my address since January. Everything has to be sent to my work. The Mail carrier always delivers the wrong mail to my apt. This is so frustrating!!! I get packages but never any mail!! If I could move I would just because the postal service here is awful and not helpful whatsoever!!!! No one ever calls me back with answers or even a way to fix the issue. So if you're in the Alamo Heights area expect lots of issues with your mail and never any answers.

USPS has not delivered my item up till now for two times in two weeks. This is the kind of service in which UPS (**) and FedEx (**) have used USPS to deliver the item finally. The items were costly and the time they mention they have delivered I have checked within an hour both times. Both the times item was missing. No chance of theft as these were to be delivered in the mailbox. I have to move out of country in a day or two and no chance of recovering the items or money now. I do not know what to do. The order number of second company has been provided below. I do not have the USPS tracking number for the second item so I have given the FedEx tracking number currently.

This is the second time within 3 months that I have had a package stolen. On both occasions there was to be a authorized signature to receive package. Neither time was an occupant of the apartment available yet, each package was marked delivered. Today we actually had someone sign for the package. Their name or initials DID not match anyone in my household. I attempted to call the Paterson post office and get no call. The first time I was told I had to go back to the consumer. The consumer sent me back to the post office. So as a result I lost money and items because the postal service DID not want to do their research. This is horrible. I need to know what recourse will be taken. Based on the many complaints this is an ongoing issue. What am I supposed to do at this point?

30 days. I waited. Now another package I ordered is stuck there. ** richmond, ca usps. **!!!!!!!!

It used to be when USPS delivered a damaged piece of mail they at least acknowledged it. Not so much as a sticky note for these two packages I recently received. I don't know where along the chain this is happening... meaning I don't know if it's my local USPS delivery guy that is so fed up with his job he's drop-kicking packages or playing football with them, or if it's other postal employees along the way.

I have lived at the same home address for the past 15 years, the first 5 years we received our mail usually around 2 and 3 pm. Then over the next 5 years the mail started to be delivered anytime between 2 and 6 pm, and on occasion we didn't have any mail - not so much as a flyer for up to 2 days. However, with the mail delivery the following day the mailbox was overflowing with what appeared to be a couple of days' mail. This last few years, the mail has been a crap shoot on if it has been delivered at all, so my concern of what time has become what day if at all. This is stressful when waiting on specific items which leads into the next issue.

I have ordered my medicines through priority mail and they say they have delivered it on 25th August. However the delivery man never show up on my door. There is nothing in leasing office, nothing in my mail box. They says they dropped it in locker box and accidentally dropped the key of the locker box in someone else's mail box but since they have scanned it so now they are not taking responsibility at all. We are visiting their office daily. They changes their statement daily. They are very rude. No customer handling ability whatsoever... I am not from USA but honestly I heard a lot positive things about USA services and about their customer dealing before coming here but now when I have suffered a lot, I must say this is the worst services I have ever experienced in my entire life. If this is the services they are proud of then shame on them.

I don't know exactly where to begin to tell everyone about the worst service I have ever had. Make no wonder they are a failing service of just 10 more people got the same run around and spread the word. I sent a 50 pound box from Germany to a New York City bike shop. The tracking number died the day the box was supposedly out for delivery from station.10022. Not one of the many many USPS officials I talked with over the last month have actually done their job of locating this rather large and heavy box tracked to the postal station FDR 10022. They have told me repeatedly that they will look for it and get back to me. Not once has anyone gotten back to me about my parcel. When I call USPS again and give them all the information all over again I get a different person. Some of these people have been supervisors and they won't admit they can't locate it. Why, because it was stolen. I'm convinced of it now. This is a very shameful and very dishonest public service that all Americans are expected to support. I am disgusted with USPS and all the staff members who don't honor their obligation to the public.

Package never been delivered. Open new claim twice, no any respond. Went local post office, no result. Supervisor say "Make claim". Package was INSURED. Please help me.

Mailman delivered a book to my mailbox and leaves it on the lid of the mailbox leaning against the top of the box. It rains before I get home that evening to receive it, and not only does the package get wet, but the college book gets water damage, making it worthless to resell, let alone put up sticky, ripped pages. Book could have been folded into the box, or left under my covered side porch.

I have not received mail consistently over the last two months. I call because I'm expecting a package today and it's lost. This is not the first time. I didn't realize that FedEx lets USPS deliver bulk mail. Mr. ** is the manager I spoke with and not only was he rude and condescending, he just didn't want to help me in any way. I just want my mail. They can be mean and disrespectful. I spent the rest of the day waiting and again nothing. Please can someone point me to an office above this branch so I can resolve this matter?

I registered with a change of address with what was advertised as an official USPS site, Changemyaddress.com. USPS charges $1. I was charged $39.95 without being told beforehand.

Several months ago a package containing my VA medications were left one street over from where I live. The lady brought my medications to me opened. These are controlled medications. She claimed her kids opened them before she got home. I work building aircraft parts and take my job very seriously because if I don't it puts people in harms way. Bad aircraft parts can make a plane crash. I kind of feel the same way about medicines being delivered to the wrong place. I am without my meds and someone's kid could be somewhere overdosed in them. The lady was nice enough to return them, but I must say I was surprised the postal service delivers VA meds to the wrong mail box. What can a person do to prevent this and what should they do if it happens again?

The USPS employee at the post office refuses to scan "SHIPMENT CONFIRMATION ACCEPTANCE NOTICE". Shipment created online generates a acceptance form that needs to be signed by the USPS employee at the time of acceptance. It says on the form "USPS EMPLOYEE: PLEASE SCAN UPON PICKUP OR RECEIPT OF MAIL".

I have been receiving my mail on time, every time for some months. All of a sudden for a month I notice none of my bills or anything else is coming. I'm thinking Maybe it's me. A month and a half, I'm getting worried. I call the postal service, they said "your mail has not changed you should be getting it." Another couple of weeks, still no mail. I called again, they said "oh we will look into it and call you back." No mail, no call. Another week goes by. I call again "okay call tomorrow morning." I call again, they said "I'll give you a call by 10 am." Again no call back. So this time I look for the mailman myself, and you want to hear the excuse? She says "she thought I moved." I didn't put a change of address in. I spoke to the supervisor and they assured me I would get my mail. Now my lights are threatened to be cut off and my gas. Someone should pay for this inconvenience. I can't prove anything other than my witnesses. If it wasn't for people telling me they got return to sender, I wouldn't have known.

I ordered an item online through a store that I frequently shop. I tracked the package through their text tool and had been following for two days. It was shipped priority 2-day shipping with insurance. I ordered the item on the 29th of August. The item arrived in my city on Labor Day so I was excited because I just knew it would be in my box the next day. I waited around all day for it. The mail man never stopped at my door, nor did I see him on my street at all that day. I went out to my box several times to check it.

I had been tracking a package from the UK and it was out for delivery. It was sent registered so it had to be signed for. I waited at home and walked outside to see the mail truck down the street. I waited and waited for the mail carrier to knock on my door. No knock, so I walked outside and found the slip in the mailbox for the package to be picked up at the post office. I was so mad that I got in my car and tracked the mail carrier down and he said that he had the package and kept asking me if I had a door bell. Are you kidding me!!? I told him that I don't have a door bell but you can knock on the door. He NEVER had come up to the door. So I signed the slip right then and there and he is coming back to deliver the package.

There's been different mail individuals delivering my mail. Well I haven't been getting my mail or it's been delivered to the wrong address in some incidents. I was able to get my mail back because the person that received it was kind enough to send it back but these been happening so much and it sucks... Can someone tell me what can I do? I can't keep letting these happen because I have important mail coming my way...

8/27 mailman was caught taunting my dog after dropping the mail instead of leaving. He had previously been caught leaning over my porch railing to taunt the dog through the 6-foot fence; that railing is located 11 feet north of the mailbox, which exceeds the area he has consent to be in. Because he was told to get off the porch due to his malfeasance, he argued with me, got a neighbor to join in, and returned to my property to re-engage the argument. His justification was that the door was open. A complaint was filed against him on 8/27 following his conduct which appeared to indicate he was having a mental episode.

I have a package lost in the mail sitting at the Allen Park MI sorting center where you can not call, go there. NOTHING! I have called, tracked, opened new bar codes, everything, and the only thing I am told is they will send another email to the sorting center, other than that, there is nothing they can do. Now they tell me they will not send another Email being they have sent 2 over the past 2 months. I have lost 130.00 Dollars and I should not be made to feel as a bother. All I want is my Mail and I don't understand why or how the mailing system knows right where my Mail is, yet they can not forward it to me and I can not go there to talk to someone as well as the people I have talked to act like it does not affect them directly so all they want to do is push you off to someone else! I just want help!

Due to being out of town and work schedule for a week did not pick up mail. Mailbox became full. Mailman left receipt to pick up mail at post office. I left online message for mail to be redelivered - To please place mail in large parcel bin. Received call from Postmaster. They're not allowed to comply with request. He then started to shame me by demanding I pick up my mail every day. Postman has stopped delivering my mail until I pick up mail at post office. What is the policy and procedure for this type of issue? BTW I have medications and checks I should have received this week. As a side note, the mailman frequently puts mail into wrong slots and won't deliver packages if large parcel bin is full. He leaves a slip making the recipient pick up the parcel at the post office after one attempt. Thank you

For the last few weeks and not notified there has been any changes from prior protocol. Only deliver letter mail rubber banded once in 4 and 5 days all together. For years postman has left my packages on my back porch with no notification. All this is what I've been accustom to. Now postman did not deliver a UPS package to me saying he left note that he attempted to deliver. That is very untrue. Left no note. And, why couldn't he just leave my pkg. as always? I still don't have my pkg.

On August 16th I sent a package out via USPS priority mail 2 day service with signature confirmation from Ohio to California. The last scan for this package was saying it left the Columbus Ohio sort facility on August 16th. I had to sell this item on ebay so I could have money to buy my son clothes for school and school supplies (single mother) and the package has still not turned up.

I took my time to go the US post office in Anaheim, 3 weeks ago. I did everything right, paid extra for signature required. Very important documents inside (passport, money order and an application). Three weeks later this package has not been delivered. I am not sure what to do now but I am certain next time I go with UPS or Fed Express.

Ok, this is my issue - this has NEVER EVER happened to me! I have not received any mail, not even JUNK, or coupons, or bills, or nothing. There was no mail on Monday, or Tuesday, or Wednesday... I just went to check my mailbox, and nothing AGAIN! I can see 1-2 days, but 4??? I am very concerned because I am expecting for some checks from my clients, so I can pay my bills!!! I went to the post office this afternoon and asked about my mail, the lady stated that there was a new driver on the route. Can he not sort the mail that belongs to my street and deliver it properly? This is totally UNACCEPTABLE!!!

For several months now our street has had a major issue of receiving mail that should be delivered to a neighbor. We have a community mail box that consists of 10 slots with each containing a clearly labeled street address. We are constantly getting each other's mail.

Saying what happened is just so hurtful. As a British citizen, I had this mindset that customers service in a "number 1 country of the world" would be next to none but that was just a total illusion. I came to join my wife here in the states then applied for my residence. After sightseeing and love for my wife I decided to stay as I would be able to adapt as a Geologist. I applied for my residence and I was sent a receipt from immigration as a confirmation to my application. I got the three letter. To mine surprise I waited a long time to get the second batch of the letter for my biometrics, only to call immigration and they said the letter was sent back.

Mailed two certified letters to San Diego from San Diego, they arrived for delivery the next day. They were refused and it has taken so far 9 days to come back. Very very poor service by the USPS. Still waiting for them to be returned.

They lost 50 of my packages. When I call to ask where they are, they point the finger at someone else. I wish I didn't have to use USPS. No wonder they are going out of business. They should fire every single one of those morons and hire normal people that are not lazy **. USPS you SUCK.

Finally after calling the post office for days, got a hold of someone who said they would check on it, then call me back and never did. Tracking said-- out for delivery on 22nd. Since then, ready tracking not updated -- just getting the runaround.

I live in Cypress Commons Apartments in Houston, Tx. And I had ordered something from Amazon.com, it took me a week and a half to find out my package was stolen when I finally saw postman at our mailboxes. I told him I didn't get my package and they said it was delivered. He said "Oh I remember cause I put it in the big mailbox and left key in your mailbox and next day the key was still in your mailbox but the big one was empty so some one must have stolen it, so I took the key back. Thanks for telling me, it took me more than a week to put it together." He blamed apartment complex and I told the manager which she apologized but said she told him over and over to give packages to leasing office. Talked to postmaster and said she has to file a report so maybe I can get insurance value of $50, the package cost $80. The post office and staff are useless lazy and don't care. Can I file a grievance or something to get these people to care a little more about our mail?

I have an ongoing problem with my local mail carrier. Today and on a previous occasion he has refused to deliver a package. What he did today was particularly lazy. He actually sat there in his truck and instead of carrying my registered mail package to my door, knock, and wait for me to sign - he decided to leave a notice in the mailbox (No Authorized Recipient Available). Not true, since I was at home all day, more than wiling to provide the required signature. No knock or doorbell...I go outside and there is my mail in the mailbox - with the failed delivery notice.

In August, my wife and I moved from property A (a rental) to property B (the home we own). We submitted an online order to forward mail for each of us on August 1st and by the 5th, we were receiving mail that had been sent to property A (it was being forwarded to property B). But we still aren't receiving mail sent directly to us at property B. Some of the people sending mail to our new address didn't even know about our old address. It's total nonsense and the manager of my local post office is unable to explain why this is happening.

IN the end of February or early March of this year 2014, I was threatened with physical violence on the workroom floor by letter carrier Craig **. Management said they would get statements from other carriers that heard the threat yet management did nothing. I do not feel safe on the workroom floor. I fear for my safety as supervisor Patty ** and station manager Chris ** both did nothing.

I purchased a subscription of disks to get delivery statistics to mail post cards for my business. The Post Office quit letting me use my disks and said I had to wait 4 months to use their web access instead. I asked for my money back on the disks and they said no! I'm still receiving the disks in the mail that I paid for and can't use them! In September, I have to renew my $200 license to mail post cards and can't even use my license now! The post office is a rip off and completely unfair. Their service in mailing post cards has always been confusing because they don't train their employees. Every time I went in to mail them, the post office employees were confused about what to do. No wonder they may go out of business!

Multiple instances of "misdelivered" mail - more than likely mail theft. It would appear to be related to carrier or carrier manager. Examples occurring in the last 2 months include 2 occurrences of tracked packages of prescription medications documented as being delivered prior to carrier leaving hub (police reports filed on each). Multiple pieces of mail containing PHI or other identifiable information never delivered although junk mail was. Documents regarding social security disability never received, US Navy paperwork for dependent, health insurance questionnaire and so on. In addition other mail not belonging at this address is left here. Complaints to all levels of management were not received with concern for customer, instead we were asked could we have misplaced or forgotten or comments even more absurd. The management actually screaming at geriatric father. The running of facility is pathetic with mail for many just lost and only comment from staff is along the lines of "there's nothing I can do." An inspection is desperately needed in the location and management needs replacing. Theft of mail items is fraud, plain and simple.

I sell books on Amazon and this is what I received from my customer after I finally found where the book was and got them to send it to him. I got the book. It was wrapped in a plastic bag that said "USPS, We're Sorry for damaging your package." It was in a sealed brown envelope with a huge hole in it that you could see the book through and had tire tracks on it. Then, placed into a third bag. My address was scrawled on it in crazy handwriting and there was no postage stamps or stickers on it anywhere. The tracking sticker was torn off and re-taped and looked like it had been dragged through mud. No damage to the book but I found the packaging and shipping journey amusing.

There were times packages arrived two and three days late and most recently packages sitting in Atlanta for two and a half days with no answers and all they can say is, "We'll look into it." And they complain about wages. I say, "Do a better job before you complain." At present calling consumer relations and no one answers (ringing more than 10 min).

I recently opened an ETSY store, where I sell hand-made pyrographed jewelry boxes and other one of a kind pieces of art. On August 12th, I mailed a package at 8:30am from the Montgomery, NY branch, to be delivered via Priority 1-day to Wappingers Falls, NY. This is only about a 20-25 minute drive to the next county. The package instead went to Jersey City, NJ and from there to New Windsor, NY (next town over from me). It has been sitting in New Windsor since Saturday Aug. 16th "Sorting complete, ready for delivery, today, Aug 16 at 9:02am", four business days later and it is still there. I have called three times for help. The first time, I spent 20 minutes trying to get past the automated service to a live person. The service hung up on me whatever I tried. Finally I figured out the secret password which is "File a complaint". Spoke to a woman who after reading me all the exact info that I was able to see when tracking my package, said she would e-mail the New Windsor branch and have an "investigator" try to find my package and I would receive a message by the end of business day next day. I specifically requested an e-mail, which she noted in the account.

Using one of the provided self-help machines and with the polite help of a post office employee, I attempted to ship a package designated for "Priority Mail Express" on 16 August with "guaranteed" delivery on or before 18 August by 3:00 PM. Apparently your scale miscalculated the weight of the package and, despite my telephone number being clearly displayed on the shipping document, it was returned to the Palm Beach Gardens Post Office and an attempt to deliver it to my home on the 19th. This is clearly an error on the part of the lobby device and not mine. Why was I not called and the discrepancy resolved in a timely fashion?

My husband and I had to move several times within the last 12 months due to unfortunate circumstances. The first Change of Address seemed to go through fine and we were receiving everything like normal. About 2 months later, we had to move again and filed our COA online, only to find that the family members we had been staying with were no longer receiving their mail even though we filed our COA forms as individuals like we were supposed to. The USPS took it upon themselves to move the entire household.

I order the fruit from HOMESTEAD, FL 33030 and the shipment is 2 day for delivery but I have not received the package yet. I tracked the pack and it said our office was closed which is not true. We are opened 7 days a week and from 9-6 PM. Now at 12.27 PM they deliver my package. All the fruit is rotten and smell bad. It is very bad business to deal with it.

My husband and I have been living at this address since 2009. On a regular basis the postal carrier places the mail in the wrong mail box. I have called and complained many times. When the item has a tracking number the supervisor down plays the incidents by saying the tracking number says the package was delivered and takes no further action. What good is a tracking number when the mail is not delivered properly. The address number are the same and the streets are similar: Starling Privado, Robin Privado, Sparrow Privado. What can I do. The residents don't even bother to return the mail.

On Monday August 18th I received an orange card from the USPS that they attempted to deliver a certified letter on August 15th and that the letter would be available for pick up on the 16th. I went the post office at 9:00am to pick up the letter and they could not find it, so they took my cell number so they could contact me when it was found. No call. I called them at 12:30pm and the person I spoke with knew nothing of a lost letter, "the 9:00 shift went home." The letter was found and I had make another trip to pick it up. Frankly, I don't think they looked for the letter the first time, then they don't call or even inform the next shift of a lost letter. Very poor customer service. And people wonder why the USPS is going under!!!

I too went to the USPS website for a change of address and unknowingly found myself redirected. I was charged $19.95 for the COA service by this scam. However, I contacted my credit card company and they found in my favor and restored the funds to me. If you used your credit card, contact them for a resolution to this problem. This event happened in 2013.

We've been at our current address for ~18 months and we receive several packages per month. We've been using Amazon Prime for years and with the exception of the huge winter storm of December 2013 we had always experienced on time delivery from FedEx and UPS. Not sure exactly when it happened but at some point FedEx and UPS started working with the USPS and the USPS took over final delivery of many of FedEx and UPS's deliveries. Talk about trashing an on-time delivery schedule record, the USPS totally destroyed all of the previous good will and satisfaction.

On Monday August 11, 2014 my Son mailed a two day priority package to me here in illinois. I repeat 2 day and paid for 2 day delivery. Today is August 14, 2014 and package is still not here. I was told by Rowlett Texas post office that Dallas JUST SENT IT OUT last night Aug 13 @ 7:28 PM. Now I'm being told it should be here in Illinois tomorrow August 15th. Why did he pay for priority mail and was told 2 day delivery which I was also told that today when I called Texas but yet tomorrow is WAY PAST priority shipping. This is unacceptable!!!! If USPS is going to charge and tell THE CUSTOMER 2 days then by gosh, where is my package. Will not use USPS for sending packages anymore if they can't keep their terms they tell customers. Yes I am VERY upset over this situation and this is NOT the first time this has happened!!

I ordered a vintage 1969 car radio. The business that shipped it had the parcel insured. When I received the radio, it was damaged and had a broken piece that went through the box and made a hole in the box. I took photos. The business sent in a claim to USPS Aug 2013 and I sent them the photos. After numerous phone calls from me and the business that shipped the radio and filling out forms to USPS and getting the runaround for 9 months. USPS sent a letter to the business in May 2014 denying the claim...wait for this... USPS said that the item (radio) was a prohibited material.

Last Friday, August 8, 2014, I mailed an envelope containing a CD to someone in Trenton, MO from Lapwai, ID. I was told it should be there within 3 - 5 days. WRONG. It still has not arrived as of this writing.

Mail carrier never tried to deliver package to my address, instead they passed my house. No notification of any kind was left... Gave it to someone at the next address and marked the package delivered but put mail in mailbox. Where's the package?

I'm moving end of September. I did not want to forget to forward the mail among all the other things one has to do during a stressful move, so I did a change of address online a few weeks ahead and put in the exact move date on the form. The local post office started forwarding my mail immediately with no regard for the date. After a few days of no mail, I got suspicious and called them. They said that they had not seen the date on huge form. Ridiculous! Now they are going to deliver the mail but they can't find the last 5 days of mail and don't know where it is!! This has my medication, bills etc. Isn't it a federal offense to be in unlawful possession of mail that does not belong? Shouldn't these usps guys be arrested for mishandling of my mail? God knows how many late charges I'm going to have from not paying bills, losing my medication and not answering my mail. Neither the usps customer service or consumer affairs is willing or able to help me :(

If you don't read my rant, at least ask yourself this: Do You Know Anyone Who Has NOT Had An Awful Experience With USPS? I shop on eBay and buy hard to find items. The problem is most of the sellers use USPS. To put it bluntly, USPS makes careless mistakes. My package cleared customs in Chicago and was sent to (recently flooded) Detroit for no good reason. My city is plagued with riots right now, so I've opened a case. If I had to pay a couple of dollars extra per package but it meant never calling USPS again I'd fall to my knees in joyful gratitude, because they "lose" at least four of MY packages per year! I completely understand why they lost billions this quarter. Service has gone too far downhill, and it's just too risky to send things via USPS. I wish eBay sellers would just use someone more reliable.

Sent package on June 11, 2014 out of Okawville IL. Have it sent standard with a tracking #. Expected delivery June 16, 2014. The package got to Texas, went out for delivery but my grandson moved but put a change of address in before package was sent. I had put old address. Killeen was sending it back to me. But that Post Office realized that there was a change in address so the request to have it sent back. It showed Dallas receive it again and sent it back to Killeen post office. Talk to someone on Aug 9, another Killeen post office. She looked everything up and said the package was at the other post office.

Our delivery issues started Oct. 2013 Farm Bureau sent a bill in Oct and a cancellation notice which we never received either. Our insurance was cancelled on our boat and we were unaware of it. Our accountant sent a bill every month for 8 months and we never received one of them. Our mailbox locks and is always locked until we open it. Other people on the street have missing insurance bills and car registration bills.

There is a manager at my post office named ** who was present there back in Dec. 2005 when a mail carrier stole five of my packages and left the boxes torn open in the back of the carrier's truck. ** wanted to whitewash it and assign him to another route. The other managers were all assigned away from there, but from that day forth, ** has had a vendetta against me for reporting it to the Postmaster General. First, he assigned the carrier's best friend to my route to harass me another five years with major delivery issues. Even now things are scanned out for delivery that are not, and things are not scanned as out for delivery that are.

I am unable to reach this post office after numerous hours waiting for anybody to pick up the phone. This has occurred throughout the past 10yrs when I have had issues with The Postal Service. TO DATE THEY HAVE NEVER ANSWERED THE PHONE. In addition, the services I pay for have caused me to leave work to drop off my mail. I have asked to speak with the Supervisor "Ruben" who has informed me that this issue would be addressed and that it won't happen again. To date it continues to happen and has cost us close to $1,000 in increased fees and losses for the business I am in.

I'm really outraged right now, simply because out of the thousand times I have ordered something on online from overseas or from anywhere else in the United States, I have not really had a real problem with lost/stolen packages through USPS... This is why I'm convinced that something is wrong... I had two separate shipments coming from the same city in China, but I ordered them between 7 to 10 days apart. The second shipment was stuck in Jamaica, Ny sorting facility for three days, August 3rd 2014 and the shipment that I ordered 7 to 10 days earlier, tracking updated that it departed the sorting facility in Flushing, Ny on July 31st 2014. Now that package has not moved for 6 days. So, I contacted Customer Service On August 5th inquiring about both shipments got a case number for them.

I own a property management company in Scranton, Pennsylvania managing rental housing, collecting rents monthly via the Postal Service. They just closed a processing plant here in Scranton and now the processing plant has moved to Lehigh Valley two hours away. Since doing so right used to be sent to me by the mail and I would have the next day, and now since it has moved it takes anywhere from 9 to 14 days. I used to have tenants lease used to once in a while say their rent got lost in the mail as an excuse. However, it has turned out to be accurate lately. On average I'm having about five checks being lost monthly sent in the mail via standard shipping.

A friend of mine went to Florida on vacation and bought me some souvenirs. She got me fairly light things (they fit and send in an envelope) and when it got to me, it said "damaged in handling in the postal service." It was obviously opened by someone from the USPS office and they just used some lame stamp to try to pull it off! My friend had purchased a necklace with sand in a small glass locket type thing which she brought up, may look like cocaine. We realized it looked risky but it was just sand. Some bum mailman must have thought they hit the jackpot but actually ended up stealing gifts from a teenage girl. I got nothing. What is shown in the picture is what came to me. I got a picture before I opened it, so it'd be clear that I haven't tampered with it. Also, if someone else had stolen it, they wouldn't have had the tools or resources to mail it to me in that manner. This has been a complete disappointment and I'm very upset that they can just get away with this. It's total crap! I need something more than a phony excuse. What a shame this is. I absolutely despise USPS services.

The post office decided to lose two of my packages. How does that happen? I've contacted them and they didn't do anything. I think the new postman is stealing packages. How can I guarantee that my mail is safe unless insurance is on every package I order from now on? Insurance should be included for eBay purchases. This is infuriating that no one can help me. It's not like no one was home that day it was supposedly delivered on the false tracking information. The postal workers are so shady over here. I think other neighbors are having the same problem.

On June 12th, 2014, I sent a priority package from Highlands Ranch, CO to Knoxville, TN from the Highlands Ranch post office located at 9609 S University Blvd. The package was properly addressed and included a return address. The package was never received in TN and was never returned either. We had just moved to CO at the time and in the chaos of moving, the tracking number got thrown out with papers and boxes. I contacted the post office and was told that a man named ** could look through the transactions of that day and could locate the tracking number. I called several times before reaching Mr. ** and gave him my information. He told me he would look into it and call me back.

It all began in early June when I decided to sell back some old text books to make some extra cash, being a poor graduate student and all. I was thrilled at the estimated $184 I would be getting for 5 text books. I packaged them up, dropped them off at my local postal service and decided to ship the package in the most economical way (priority) possible. I never had a problem shipping things this way and didn't think I had anything to worry about when the cashiers didn't advise me to ship the package otherwise.

Mailed package 7/20/14 from Auburndale, Florida to North Bellmore NY. The tracking number shows departed Auburndale 7/21/14, arrived 7/22/14 at Jacksonville, Fla.; July 23,1014 Departed Jacksonville facility and proceeded to arrive July 26, 2014 in Jersey City, NJ; departed on 26th where it arrived July 27, 2014 In Kearney, New Jersey, then July 29, 2014 departed New Jersey arriving July 29, 2014 in Kansas City, Kansas then on to Des Moines, Iowa.

I was warned by so many of my friends to tell the seller to not mail through USPS... I couldn't get to him in time. By the time I contacted him it was too late. He already shipped it and now I'm tracking the package and it went from the office in my state to an office 10 hours away... And USPS being a national ** service are so inconsiderate that they take off on Saturdays as if they don't ** up addresses all the time. I gave this ** company the benefit of doubt because they claimed that they cleaned their act up in 2014. People are sick of them and everyone in my house have received wrong mail through them and never received packages through them. They really need to pay for this **. When they make mistakes they need to pay or they will never learn.

No mail for more than a week, though a couple times outgoing mail was picked up. My wife called the postmaster and she said it was because on such and such date our dog was out, and we've been warned before. Very occasionally she gets the back gate open - I've got no problem with the mail carrier bypassing our house the day she is out, but to then just stop all delivery without telling us??? Isn't that a violation of federal law?

I sent a letter to a bank with a check to open a CD account. After it did not show up for 2 weeks, I called USPS and they told me it was lost. I stopped payment which costs $30, and later USPS returned my letter without a postmark, even though USPS verified the address. They said it was an "error" in Long Island. However, I cannot file a claim since it has no "tracking number." I am out $30. Thanks USPS. I shall try hard never to use you again.

Normally when I am not available to receive my mail, it is left with the Rental Office or returned to the Post Office for me to retrieve. This time not only did I not receive a paper delivery notice, my package was not at the rental office or the post office. No one knows where my package is. My main issue with my rental office is they have no way to verify if the package was left or not since there is no process in place for post office deliveries. The postal worker has a spot in the side office to leave packages. It's a nice way to do things however there is no accountability for what is left - from either side. At this point, I am out of 55.36 with no resolution in sight. Especially since neither party is taking ownership for the missing package.

My brother sent me 4 packages via USPS Priority mail on July 8. 3 of the packages arrived by the 10th. But one was sent to Oklahoma instead of Texas. On July 10, it was supposed to be delivered but it was sent to the dead mail center in Georgia instead. We filed a claim at the post office, sent an email through the USPS system, and called the 1800 ask usps number, but have been given the run around. We have the tracking #, they have the proper destination address, but still no package. This is a bunch of **. If the tracking # is intact, they could have sent the package to the destination post office or the post office it was shipped from. But now it's been almost 3 weeks and we've all but lost hope, and will have to write off the package. FML for using the post office to ship $3000 worth of business inventory. NEVER AGAIN.

For the first time ever I made a purchase on eBay for a tablet July 8, 2014. Delivery was suppose to be around July 15 but no later than July 21, 2014. It was a gift for my grandson's 6th birthday 7/22/14. It has yet to arrive... contacted USPS After trying for over an hour with the annoying automated service only to be disconnected. Anyway finally got through to a very nice lady who filed a case number. Package has tracking number but shows nothing after 10 pm 7/11/14 departing from sort facility in Jersey City. I was told someone would investigate and get back to me in 2-3 days... I am still waiting.

I have done this many times where I have paid for 1-2 day priority shipping for items. I pay the fees accordingly yet USPS does not ship on time. I could have paid less if I knew the package would not arrive on time. It seems the package was not sent priority. It is sent regular "speed" mail. Do we get a refund if they don't deliver on time? Seems like a hassle even if one tried to get one.

I sell books on Amazon and I always get my books out in a timely manner. I have been getting so many complaints from customers about very slow delivery and of course they leave bad feedback. I don't know whats going on with the postal service but I wish they would get it together and deliver packages in a timely manner.

Two years ago I was approved by the post master for home delivery for delivery and pick up of outgoing mail due to being home bound with M.S. and 73 years old. I have had this same service for the past 24 years in both Denver and another Mesa location without any problems. However, this station manager has decided that mail carriers will not pickup outgoing mail unless they have mail to deliver. I have gone without mail service for 8 days and on a weekly basis it's at least 2 or 3 days. I had an important personal letter from my congresswoman recently that sat in the post office for two days before finally being delivered. Netflix sends DVD's that are not delivered for days at a time. As of now one was due to be delivered three days ago, according to Netflix, and I still have not received it. My congresswoman had been working on this problem to no avail at this point.

I've been in the military for almost 7 years and know how to prepare when I get called to leave for long period of time. I will not have an address for 4 months starting tomorrow. Being that I am a Jr. my relative would have a hard time having my mail forwarded to their home. It's happened before and all our mail got mixed up and caused a lot of problems. USPS has an option to get a P.O. Box online but says you have to go to that local office and show two forms of ID after doing their process online. So what's the point? Either way I will be gone and was wondering if a relative could show up tomorrow at their local office with a copy of MY identifying documentation. I called the number listed online for customer service. The automated system does everything to avoid you speaking to a representative. I was on hold for 25 minutes when a rude agent finally answered.

Yes, on July 23rd, 2014, I went outside to get the mail out of the mailbox and no mail in the box so I looked at the yard and seen something stuck in the fence. Now remind you that the postal workers always bring my mail and put it in the mailbox which is on my front porch. Now there is a fence around my house but all the other postal workers open the fence and bring the mail in. I want to know what makes this unprofessional worker think that they could leave my mail in the fence inside of one of the holes. I need for this to be looked into and taken care of because it has me wondering how many other times this has happened and maybe some mail has been lost by wind blowing or something. Thank You and will be waiting for a reply soon.

I shipped a package with 2-day priority mail. The package was supposed to be delivered on July 19th but the post office in Lexington, NY held the package as it was a business address. The package was scheduled to go out for delivery the next business day, Monday July 21st. That didn't happen so I called the 1800 number to try and get it rescheduled for delivery on Tuesday - that didn't happen. Called to have it redelivered the day after that and so on. Still they didn't deliver the package. I have called the post office. They never answer the phone. The postmaster never returns the calls. They have the most incompetent people ever working for them.

I paid for mail tracking with the USPO and they sent the mail from Nashville to Goodlettsville instead of Colorado. When I called Goodlettsville to inquire, they said all their mail goes to Nashville. I checked with Nashville and it is lost. I registered and typed this complaint while the phone is ringing and no one answers at the Consumer Affairs dept. that the Nashville (Royal Parkway) transferred me. (10 minutes and still ringing).

I am participating in Amazon's prime program. I ordered 5 days ago a few smaller things with Amazon. They decided to send the different pieces into deliveries. One item went out with UPS, delayed by a day, and the rest with USPS. As a recipient address I entered my office address. I work long hours and receiving packages has worked like a charm with all sorts of services.

I once again used the USPS international shipping to ship two different packages and guess what?? neither one was ever delivered. One was supposed to go to Australia and ended up in Canada and one was supposed to go to Canada and never left New York. If anyone out this is listening - any small business owner who thinks that using the USPS to send anything of any importance internationally, PLEASE think twice. There is no and I mean absolutely NO customer service agent to talk to. This is a scam. Thinking that there is - they put an 800 number on the website because I guess they have to, but do not even try to get any information from this number as an automated service picks up, directs your call, and then you sit on hold for days at a time. Local post offices, at least mine so I should not generalize here. Have no idea what to do to help with these issues and any local consumer agency I have reached out to has not reached back so I am out about $100.00 and upset customers and here I sit writing to you guys which is like preaching to the choir because if you are already on this site reading this, you obviously are not happy with the USPS either.