USPS Reviews

I bought a text book offline on January 14th and another on January 17th. When I received the one I purchased on the 17th first I went to look at the tracking number for the purchase on the 14th. It said "departed USPS sort facility on Jan. 16 2012; eta: Jan. 18th.” Today is now the 26th and still no book! I have made many phone calls to my post office as well as paid them a visit on the 23rd. Where they told me since it was media mail (the cheapest way to send mail) that there is no telling when I will receive it and that it gets processed last. I pointed out that the tracking information stated it had departed the sort facility and they told me it was probably wrong and still there.

My mail is being left in full public view in the garage/public and not being put in mailboxes. There was no delivery of mail for the last 2 days. Yesterday, I did call Ft. Dearborn and they sent someone out to deliver a few pieces. Today, the same thing.

Here is what happened, recounted in this email I sent to the shipper: On this rainy Monday I thought I heard a small noise at my door so I went to the window and looked out. I saw a mailman standing there and a minute or two later when I went to the door he was gone. I looked outside for a package and nothing was there. I thought my package would be delivered by UPS like all the other times but I checked my Amazon account and saw that USPS had my item and the delivery status page said Delivered. I called USPS on Tuesday and told them what happened. They said it would be delivered today (Weds.) but it wasn't delivered.

I still not got my mail from 1/10/12 to 1/23/12. I have called the post office. When I went there I was told to come the next day at 10am to pick up (but I am at work 40 miles away and can't go then) I talked to the carrier who got me 1/24 and 1/25 mail but the acting postmaster will let him deliver the rest - she has it on her desk. I have filed complaints with USPS customer service and called 1-800-ask-usps but both Ann and her supervisor Travis said that they can only send the complaint to the postmaster and since she is the cause I am stuck. She insists that I come daily to pick up my mail or purchase a mailbox at her post office or she will return all my important mail to sender as undeliverable. She admitted that there was bank information that she was sending back.

The mailman in my area always delivers my very important documents such as a credit card, debit card, and my checks to the neighbor's. Recently, she delivered my driver's license renewal somewhere else.

I ordered a package via USPS. I got confused and sent it to my home address, not my PO box (I have no mailbox due to vandalism). So it was my fault up front for sure. But they claimed they tried to deliver it and couldn't and then shipped it back to sender when I didn't call to claim it at the Finleyville Post Office. But they never left a note/form saying they were trying to deliver it. So how the heck I am supposed to know to call them? They could have easily left it in the doorway, but instead just drove off.

My mail carrier arrived and rang my door buzzer. He took 10 minutes to arrive at my door, when in 5 minutes, you can make it to my door. When he arrived, he handed me my package. When I closed the door and looked at the package, I realized it had been opened. The package contained a digital camera. The package was strategically opened from the underside. When the mailman gave me the box, everything seemed perfectly fine on the top of the box. I reported this to the post office, which sent me an email stating that there was nothing that they could do about my loss.

Like Julie of Trumbauersville, I received a notice of payment due for my PO box renewal earlier this month. I was pleasantly surprised that amounts due for 6 and 12 months were the same as last year. Due date is January 31. There was no notice that rates would increase January 22, much less what those rates would be. I mailed a check in the USPS envelope on the 23rd.

I sent a package priority mail to my nieces in Puerto Rico, who recently lost their dad in the military. They wanted a Barbie doll house and I purchased it and sent it for the Three Kings day which is what they celebrate in PR (epiphany of Christmas). The package was sent priority and insured. The package never arrived. Please help us to re-coup our insurance money and the fees charged to ship.

I have never been satisfied with the USPS. They first damaged a set set of dinnerware my sister sent to me for Christmas. It was clearly stamped fragile everywhere in the box. I couldn't recover any of the plates, they were all broken. I did not complain for that one. Two weeks later, I sent a large flat rate box that cost at that time $14.95 and the clerk told me it will arrive in LA in 4 days, that was on December 27th 2011. I paid $34.70 and I did not ask any question to the clerk because I supposed she put insurance that's what makes it so pricy. Not only she didn't put insurance but she did not even put a tracking number on it.

I am waiting for a package. it has arrived at the USPS in ISC New York. It has been there since the 21st of January. Today is the 25th of January, and I checked, and it is still there. Pony express could have already arrived, but no, it still sits there. They raised their rates, and they keep raising, and the service gets worse. Now I know why I use email and online billing. It is more reliable than the USPS. I would even pay extra to send through UPS, FedEx, or DHL, than the USPS. Maybe I will receive my registered mail package, or maybe not. They are to email me with every step. I better not wait on that either. Just think, if they shut down all those post offices, it will take months to get you mail.

We sent a package in early December 2011 to our nephew in Afghanistan. He never got it and we just got it back yesterday, January 24th 2011, and it was a bit damaged. USPS said that they couldn't deliver it because of damage which didn't look so bad to us. We don't care about the damage to the box, we only wanted him to get it! Also, we paid $13 to mail it.

Every 6 months, I receive a bill due for PO Box fee. Every year, it increases a couple of dollars yet it is clearly printed on bill. This week, I received my bill due on January 31st. I wrote a check for $23.00 (6 months fee), $46.00 (12 months). I dated my check Jan. 24, 2012. I placed it in the outgoing mail for our town that afternoon at 4PM. I then went to my box where I found a single piece of paper, a notice from the office. The paper said "Notice: PO Box fee due - $29.00 (6 months), $58.00 (12 months). Puzzled, I thought the post office was fining me $6.00 if it was late. But it wasn't late, my bill was delivered to me last week and printed with a label stating $23.00 fee (6 months), $46.00 fee (12 months).

I have no idea what happened but I no longer get my mail find out why, and soon I have important documents that have to reach me and I hate to leave the house. If I have to I will have to get attorneys to make this work. I hate to have to work like this, but you have given me no choice. Get my mail to me.

I'm in the last house on a tract, and when we get a "fill in" mail carrier they put my mail on their arm and damage it by sweating on it. I've been complaining since 1985 and it continues. For many years now there is a laminated sheet in the post office with my address on it and instructions to be careful with my mail yet it still gets damaged. I complained as recently as three weeks ago when the fill in mail carrier damaged my TV guide and I was assured (as usual) that the supervisors know of the problem. Today the mail carrier damaged my monthly Japanese food catalog and I called the supervisor again to complain about the mail service.

I ordered a package from eBay and the USPS delivery people left it in front of the house without bothering to ring the door bell. It could have been picked up by any passerby. Aren't they supposed to get the recipient signature?

We have businesses in two cities (Malvern & Bismarck). All of our mail is paid online from our Malvern address. We drop off mail in both cities and today, for the first time, the Bismarck, Arkansas postmaster Jay says he will not accept our mail ship-n-click prepaid postage labels because they have the Malvern return address. We have to have that for our return address because that is where our packages must be returned to if they are undeliverable for any reason.

Basically, a small package was mailed on January 8 and I still do not have it. I called on January 17 and received case number CA107483659 yet still do not have package.Essentially, a bit much.

A friend of mine, finished a custom longbow, then sent it out USPS Priority mail. Nothing wrong with timing but when the package was received, it was torn, ripped, crudely taped together, dinged up, terrible condition. When I opened it, the bow was in alright condition save for some dings and scratches in the areas where the box was messed up. Carefully, I removed the bow from the box and to my surprise there is a huge crack in the wood and the horn tip overlay hit off as if it were hit by a hammer or trampled on. USPS, get a hold of your employees. Fire the bad ones and be more careful about whom you hire. You think making cuts is the solution? No. The solution is acting like a business and not a scam.

I had ordered tools off eBay and the tracking number said that it came to the Vallejo post office and went out for delivery but didn’t say it was delivered. I went to the local post office and talked to the manager; he gave me the run around and I never got the package or reimbursement. This is money out of my pocket. What can I do?

My sister-in-law shipped our professional pictures to us from out of state in a photo mailer envelope that clearly said, "Do not bend." On Saturday, I go to my mailbox to get my pictures, and the mailer is rolled up and shoved into my mailbox. All my pictures are bent. Yesterday (Monday, January 23), I went down to the post office to figure out a resolution. I asked the lady at the counter what the envelope said. She said, "Do not bend". So I picked up the envelope, showed her where it was clearly bent, and she yelled for the man who is apparently my mail carrier. He came out and I asked him the same question. He looked at the envelope and then at me and said "So? I just rolled it." Then he demonstrated how he bent the item. I nicely said it is clearly bent and so are all of my pictures. His response, "What do you want me to do about it? Pay you for them?" I said "Yes, actually."

I sent a package on December 19 with delivery confirmation number **. Item has not yet been delivered. I contacted the post office four times at 800-275-8777 with no resolve. I received the following responses.

My 15 year old son mailed a package with a ($200+) game system and games via USPS with delivery confirmation. Insurance was not offered to him at the post office. The system arrived to the destination broken (unusable) and games missing. A form letter from the USPO stated that the box was caught in a machine during processing and damaged. USPS offered their apology. Please advice as to the course to take to recoup money for the damaged system and missing items.

I shipped two packages on the same day with the same post office agent, one to NY and one to NJ. Neither arrived. I went back to the post office and the agent just laughed it off. It's a waste of $19.55. Where are my packages? I sent them October 31, 2011.

Between December and January we have shipped two "consecutive" packages to Belize via USPS and I have yet to receive any sought for compensation, not even for the first one which would now be lost for almost two months. Every time I call with the case ID given to me a new complaint is filed. I would like to go after them for my frustrations.

We have been waiting for a book store to receive 4 boxes of books we shipped out over 2 weeks ago to a book store that bought all the books from us for a decent amount of money. We received an envelope in the mail today with the package label and a paper inside saying they received an empty box at one of the post offices. It only had the package label inside it and nothing else.

I bought an item online and was sent with a tracking number and they (post office) has lost it in Detroit. I called four different numbers just to get the runaround.

I called to inquire about the location of the package my father mailed to me in NY from AL, due to be delivered on the 23rd of December, 2011. He paid $12.40 for this, and received a receipt, which he later mailed to me, in the hopes that it would help me locate the package, which still hasn't arrived by the 23rd of January, 2012. I called the post office 800 number, and somehow managed to connect with a live person. Although this is next to impossible, because that option is not offered. I was told by a representative that without a tracking number (and because my father didn't pay for delivery confirmation), there was nothing that could be done.

Registered mail is lost. On Jan. 3, 2012, I sent a very important document (original will) as registered mail with the US Post Office. This mail left FL to Memphis, TN, signed in there Jan 6. Last anyone has signed for this document has been Jan 9 in Jonesborough Ark. Due to this horrible service and lost registered mail I have now had to face litigation probate and on the defense. This is not acceptable and I still to this date, Jan 23, I do not have any answers from the post office. I need someone to care to investigate this serious problem. Please.

I mailed a package on January 17, 2012 that's expected to arrive at location on January 20, 2012. However on January 22, it is in Honolulu, Hi. What gives? This was suppose to go to Puerto Rico.

Case #**, tracking #**, first class with confirmation (on both packages). Second package was lost within the same 2 weeks from the same PO. The package I am very upset about is going to a Jennifer ** on **. A 5x7 bubble wrapped envelope. I have spoken to several people from USPS and more from consumer affairs, but the last person I spoke to was Frances **. She asked me to email her a picture of what was in the package, which I did (12/31/11). Coach silver with multi-colors in the middle valet key chain. I never got a response back stating she received my email and what I should expect next. Since then, I have left numerous voicemail messages at the phone number I was given (**). She did tell me that because it wasn't insured, I would be at a lost on the key chain, postage fees and since it's an eBay product that was sold (by myself), the customer will leave negative marks on my account.

I shipped something out on January 5, 2012 from Norwalk, CT (zip code 06855). It was a jacket in a Priority Box. It's January 22 now and it still has not arrived. I'm out almost $60.00 because it says it's still stuck at the Kearny, New Jersey station! I was told by a manager there that the package was manually scanned, which is unusual. The investigator just blamed the victim as to why I didn't get insurance.

So we moved to the ** zip in November of 2011. My husband receives workers comp every 2 weeks, it's mailed out on Wednesday since January of 2010. It is coming from Jersey City and usually is here Friday or Saturday, never, ever later. Well, not until I moved here. The month of November was fine, the month of December--wow, it even came on Friday before Christmas on the 23rd. But it is now January 21 and I still haven't received either checks mailed. I cancelled the first one mailed on January 4 and the insurance company made us wait until the 20th to issue a new one, which isn't here. But the one issued on the 18th--well, neither is that one.

Why haven't I received my packages or mail in the last week and a half? I have a package that was sent out by the sender on Monday, and it was 3 days for delivery. Yet Saturday, it still hasn't been delivered. What are some possible explanations?

I ordered a collector plate for my mom in December from eBay. It came quickly, but the postman tossed it over the 3 ft. gate on my deck instead of opening the gate and setting it down. I heard the kerplunk noise and ran out as soon as I could because I figured it was broken by the postal service. Unfortunately, he was already driving away when I picked up the box. As soon as I picked it up, I could tell it was in pieces. I opened it and the plate was broken in 3 pieces.

The neighbor's small dog got out and because of that they refuse to deliver my mail. The dog lives in apartment C, I live in apartment B. What does their dog have to do with me! I've gone three times to the post office and have spoken to 2 different people. I spoke to a supervisor and he said that that dog is not my problem and he does not understand why they're holding my mail . Today, 1/21, I went back to the post office and was looking for the main person named Willis. I left a message as well as a voicemail and have gotten no responses. I should not be punished for others' mistakes. I'm not responsible for everyone's actions .

On December 19, 2011, I sent out 3 very large boxes (about $44 each to send plus delivery confirmation) to myself from PR to NY with the few but precious belongings I owned due to my move. I never received it. The 1st box was scanned in PR then the Bronx and was received, no problem. The 2nd box was scanned at PR, the Jacksonville FL's port of call and received broken into with my Zane book collection and a new toaster taken out from it and stuffed with brown paper. The 3rd box was also scanned at FL port of call, but was never received. I called the USPS 800# to get the same *** I see everyone else in here has gotten.

On several occasions, our female carrier has stated she will not deliver our mail if our trash containers are in front of our mailbox. We are not always home after trash collection to be able to ensure this. However, we are home often enough to see that she just passes us by. Aware that we may not have any mail on those particular days, I have checked tracking for packages that I am waiting for and behold, she has deliberately not delivered our mail.

This is when I tracked my package on line. I am always home and no one came to my door. This happens a lot of times. They do not deliver. Now it is snowing outside. I have to print out information from internet to go pick up my package at the P.O. Delivery is not free. I paid for delivery and I got none.

Last month, I sold a slightly used Nikon Digital camera body on Amazon for just under one thousand dollars. On December 28th, 2011, I shipped it from my local USPS location in Buena Park, California. I selected Parcel Post Service with delivery confirmation. Unfortunately, I didn't buy the optional insurance.

I applied for a phone from Reachout Wireless. After being approved, I was given a tracking number. After checking their website as well as the USPS website, I saw that the phone had been delivered, only I had not received anything. After speaking with the carrier a couple of times, she attempted to help me locate my package. Finally, I called to file a case. I was given a case # and told someone would call me in 2 days. No one called, so I called to repeated the process.

Encounter 1: Letter carrier leaves a USPS blocking mailbox warning citation on my neighbor's friends car as they are attending a post funeral lunch at my neighbors home. Car was not completely blocking mailbox and driver could have gotten out easily and placed mail in mailbox that is located on the edge of the curb.

I came to the post office with prepaid envelope and the employee accepted a package without scanning it. Then I have received a phone call stating that a "there was a wrong box" used for the shipping for this reason they are going to hold a mail for undefined time. I was shipping in these boxes (priority flat rate) paid online more than 100 times and the box was acceptable in weight (very light) and very small.

I recently moved from New Canaan, CT to San Juan, PR and sent a package on December 21, 2011 destined to Puerto Rico with signature confirmation number **. San Juan failed to deliver the package, resulting in me having to visit two different post offices 5-6 times each (Loiza post office and Miramar). And each time I was given a different story and location of my package, making me run around endlessly without any success. I opened a claim, case number **, and ended in not being able to locate it. When I contacted USPS for the 7th time, I was confirmed that due to the package having been at the post office for more than 15 days it has probably been returned to New Canaan; however, no one currently lives there as it is vacant for rent.

After 4 days of not receiving any mail, I became alarmed and called my local post office. I was especially concerned because I was anxiously awaiting some very important mail that should have arrived days earlier. Imagine my surprise when, after being told a couple of different stories (including one where some mystery "family" member had completed paperwork to have my mail forwarded to some mystery address), I learned that my postal carrier had the power to complete a change of address form for me and had determined that no one was living at my house!

I mailed a package on January 3rd using USPS Priority Mail with delivery confirmation. The package was accepted and processed at my local post office on January 3rd, 2012 which the delivery confirmation number can confirm.

I have been to the passport office in Tyler, TX on Martin Luther King Dr., 3 times now with my kids. The hours on website state 8:30 - 11:30 break and then 12:30 - 4:00. I've been at 3pm, 1:30pm and today at 8:00 am. All times the door was closed. Today (my 8:00 am day), there is a sign on the door that states the hours are now: 10 - 3pm. I have to take my kids out of school. This is not a responsible way to conduct a business! Passports cost $135.00/passport. They must be done in person for a first time passport. This is the only office in Tyler! Longview, TX has 2 office locations for passports. One is open 8:15 - 4:15 daily, no break. Is there a reason Tyler can't have at least one location with decent hours?

My prescription refill was returned by the US Postal Service due to damage. I received a delivery card stating "parcel damaged and return to sender." Now, Express Scripts is telling me I have to pay for a replacement. How do I know it was damaged and not just opened and the prescription stolen? There is no record of return for the tracking number on the delivery card. We have received horrendous parcel delivery over the past years. No wonder USPS is going out of business. Recently, our mailbox door was left open with a parcel wrapped in a Harris Teeter plastic grocery bag sitting on the open door because it would not fit in the box. It snowed inside the box so the paper mail was wet and stuck together. We have a sign on the mailbox requesting all parcels be delivered to our front door per the local USPS supervisor. Never happens. They have lazy unmotivated carriers.

I mailed a package from Texas to Colorado on Dec.27,2011. Delivery confirmation says it departed the sorting facility same day. Then it disappeared. This box was 24 inches long and 12 inches wide. Did it get stuck to the bottom of another box? Did it slip between the pages of someone's magazine? Even if it is considered "lost", it still has to be somewhere. Right?

The express mail that was shipped to my address on 01/05/12 has not arrived. My passport is in that package and I'm flying out in 9 days! Please I need my package ASAP! Someone has to find it, please! This is unacceptable! I will lose my international flight and the fare is not refundable. I have not seen my loved ones in 2 years! I plead you to please find my package!

I have a medium size mix dog that everyone likes and I have not have complaints from anyone and is very gentle. He is usually in the house except when he is on a steel leash outside. He sometimes will slide out the door when I get home from work. The postal lady panics and throws the mail in the air and screams & hollers at me. We had made extra efforts to avoid trouble. Now the mail station will not deliver to me or release my mail to me in person. Isn’t this against the law? I am no young kid. I have worked all my life and have other dogs come and go in my life that were much more aggressive. Please help.

Lost important documents. I went into the post office to pick up a form to renew my passport. I asked the woman at the desk if I should come back and send it in person certified or track it. She said no, you can just drop it in the mail box. I found that to be uneasy in my mind, so I confirmed with her again that I did not need to send it certified or track it. She again said no. So I sent my passport form in on January 4th, 2012 and I check the status of it. They did not receive my passport form still as of yesterday, nor has it been sent back to me. I am very upset over this matter!

I bought 2 items from someone online. They said they sent on December 30, 2011 and the postage on the package has the printed date on it. It usually takes 3-7 days for me to receive from someone after they've sent. Weeks went by, and I only got the package today, January 18, 2012. When I got the package, it looked torn open and taped all over to seal the package. I opened the package, and I only received 1 of the 2 items I purchased.

I received my tax papers from work today. They were in a package from the post office apologizing for the damage to the mail. When I opened it, my tax papers had a large chunk torn out of them, the part with my personal information including my social security number. Now I have to worry about some criminal who has my social security number. I have to report it to the IRS and track my credit report to watch for identity theft.

My sister-in-law sent a birthday card to my 6 year old son. The card took a week to arrive, and was late for his birthday. When we got the card, it was inside a clear plastic bag saying "We care. Sorry for the damage caused by the handling of your mail.” The weird thing was that the envelope was basically shredded, but the card itself was virtually untouched or bent. She had a $50.00 bill well taped to the inside of the card. But the money was gone, and there were obvious marks to the card where the tape was torn off. I realize it’s only $50.00, but it belonged to a 6 year old boy. Shame on the USUP employee who pocketed that!

I received two cards in the mail today, January 18, 2012, one from Arizona and one from Virginia. Both envelopes were torn open. The one from Virginia had been torn open and then re-taped. The one from Arizona was torn but not re-taped and contained a greeting card but the one from Virginia had a greeting card and were supposed to have a $50 Macy's gift card in it! Guess what? There was no gift card in the envelope but just the greeting card. Obviously, someone in the post office opened both envelopes and stole the gift card.

I placed five checks in an envelope with my bank deposit slip as I have always done and sent it off in the mail. It has been over 4 weeks and the envelope has not been returned nor has it arrived at the bank. The post office said that there is not a way to track it and any forms a person was to fill out (like form 1510 or the mail research center search request) is for packages not envelopes.

USPS left a box sent by me in December on my dad’s porch. Upon inspection said box was damaged. Contents inside were missing and looked as to be re-taped. Smith and Wesson certificate (which cost 50 bucks), cash for 50 bucks, family photos and Christmas cards are all gone. Contacted USPS here locally in El Mirage and filed a claim. Seeing as to my package was insured for a 100 bucks, I didn’t see this coming. They told me to have my dad’s wife bring the box to the post in their part of town. They were rude to her and chased her out of there. Ken at the El Mirage post office in AZ told me that it was unlikely I would get reimbursed for my cash.

I purchased several items online and never received the package. The USPS web site indicates the package was delivered, however, not to my address! I really want my purchase and the USPS representatives have not assisted with resolving the matter. Very upsetting!

I ordered a few gifts from Amazon.com. One of the gifts was an iTunes gift card. It was shipped separately. I received all my orders except that one. The mail man left a note on the door on Dec 15 saying that no one was home and they will try again Dec 16 which was weird right there because I have a 13 month old son who stays home with his grandmother everyday so someone was definitely there but that was not the issue. I never received the item. I checked online to see the tracking info on the order and it said it was delivered.

The mail career name (Vernon **) is not putting my mail in the box at **. And every time I talk with his boss Mr. Alexander, he says he will get to the bottom of it, but yet he hasn’t done anything. So, what do I have to do to get my mail delivered correctly, because I have done the protocol for this and they all say they will fix it but nothing has changed? I am missing important mail that was sent to me that is time censored and it was not delivered. I have called the 1-800-number they gave me. I was presented with a file number but still nothing has improved and I haven't heard from the officials concerning this matter yet. Please advise me on what I should do to correct this situation.

I am not receiving my mail. I have tried everything. People at the main post office are horrible to deal with. They just say "wait for it".

No mail delivery or very late delivery. We are a business and we rely on mail!

I recently moved from NYC to Ohio. I had had a post office box when I lived in NYC and when I moved on Dec. 23, 2011, I closed the box and filed a change of address form. The form stated that my mail would begin being forwarded on Dec. 23, 2011. I have been waiting for a very important piece of mail (a FBI background check that I need in order to go overseas for my new job).

This is just ridiculous. My local post office has an elderly person delivering mail that does not even speak English. My packages/certified/registered mail is never ever delivered, not even a notice. I have complained numerous times to the consumer affair dep’t and no action has been taken. I have spoken to the person delivering mail, which is not worthy of being called a postmaster, and simply ignores me, period. Claiming she doesn’t understand English. Hello, she obviously does or she would not answer me.

I followed the USPS steps for forwarding mail to a temporary address. Although, I completed this form a month in advance, I checked my permanent address mail after temporary forwarding was to occur. Many of my bills sat in my permanent address mailbox while I was located at temporary address. Postmark on these bills were weeks after forwarding was to begin.

On Thursday, January 5, 2012, an attempt was made to deliver a package that required signature. I received the slip to go to the Post Office for pick up or sign and leave for postman to return delivery.

USPS package showed delivered on Jan. 3, 2012 at 3.53 pm. But package was never delivered. Postal department non responsive to inquiry. Very frustrating. We have usual postal persons deliver mail and have had no indication of missing mail. Needless to say, this package is very important to me and would appreciate someone looking into the matter and even in the priority mail dead package file somewhere within the post office.

We sent a Christmas card with gift card enclosed to an old address. Our local PO told us the card was sent to Dead Letter office. We have the updated address and would like the card forwarded. However, it is impossible to reach a human and there is no voice mailbox. The "receptionist" says to contact "Consumer Affairs in your state." We are going in circles. Please assist.

I sent a package to granddaughter in Los Angeles with many, many holiday gifts since she could not come home for the holidays. Tracking information shows it was accepted at San Leandro post office on December 15, arrived sorted and went out for delivery on December 22. Tracking shows a pink slip was left. Granddaughter looked and looked but never found any pink slip and the post office claims they do not know where package is. The treatment by the Los Angeles post office has been terrible. They also will not return calls from the San Leandro post office supervisor who is trying to help track down the location of the package. This is ridiculous!

I send money orders via first class to pay my customers. I am getting endless complaints that they never arrive, which requires that I cancel the money orders (which costs $15 each and takes a month to get the refund check in the mail), meanwhile angering my customers. Often, the envelopes are simply never seen again (even some that I paid extra for signature confirmation on just to be sure it got there), sometimes they are returned as "undeliverable" when the address was perfectly correct and went through after re-sending (and repaying for postage), and always any envelopes that must be returned to sender for any reason take weeks to get back to me. In the meantime, I am out postage, had to placate customers and spend yet another $15+ to cancel and purchase a new money order. I actually get serious feelings of anxiety rise every time I place an envelope in the mail slot, never knowing if this is going to be another time where the Post Office screws me over, costs me money and loses me customers.

I was expecting an important package to be delivered on Sunday, January 15, 2012. The family member who shipped it paid the extra fee for Sunday delivery. I sat by my open door all day (as I write this ,it is 3:30 pm) but there was no sign of a carrier. I have checked my mail box several times as well and there is not a, "Sorry, I missed you" note there either. The package contained a credit card which I needed to pay some important bills, not to mention buy some groceries. I'm unemployed and don't know what I'll have for dinner tonight. Thanks, Uncle Sam!

My friend sent me the parcel with my two dresses from Victoria's Secret to Kiev, Ukraine on the 7th of December but it never arrived here. USPS gave me some sneaky case number that doesn't help me at all. I wasted $150 for my items and my friends wasted money for delivery and my mail piece was lost. I just wonder if they are drunk or drugged over there all the time. How can you miss somebody's belongings? All they say is sorry, your parcel is not traceable, etc. etc. Thanks for "great" service and for missing my Christmas presents, jerks!

On Thursday January 05, 2011, I dropped off a very important package "Certified Mail" at my local post office and is yet to be found. Around Monday, I called with a tracking number and nothing. I've spoken to numerous supervisors and they just passed the buck. No one can tell me where my package is. I have filed an investigation claim with USPS and like others, I was told that someone would get back to me within two business days and as of today, nothing.

I have not been receiving mail at the above address. Usually at this time of year, I receive 1099 forms and W2 forms, this has not occurred. Each day, I go to the mail box and it is empty. I have been expecting checks mailed from approximately 2 miles away from the above address, the check was mailed out on 1/6/12 and it has not arrived.

The package was supposedly delivered, it could not fit the mailbox, so instead of leaving a pink slip to pick up the item, it was left at the residents door, and was never seen, as I contacted my brother that his item was delivered, he said he did not see anything in his mailbox. What carrier takes an item secured with delivery confirmation, and literally discards it.

I shipped a gift for my nieces in Puerto Rico on Jan. 3rd, 2012, priority mail. They assured me of the package arriving no later than Jan 6th. The package sent was a Barbie doll house about 2-3 feet in height. To make a story short, it has disappeared from the system. No one seems to give me any clear answers as to what happened to this package. We did insure it.

I flew to the west coast from Christmas eve through January 6. A week earlier, I requested Hold Mail, which I received confirmation from. I noted in my request that if it was too much to redeliver, I'd be happy to pick it up. Later, I found out that a friend who I had asked to check regularly on my cat, said there were several days that I had received mail. I also had told my neighbor that I was leaving, so she could keep an eye out and she saw mail on 2 occassions.

Multiple packages coming and going have not arrived! No one can give me a straight answer. My mail may be lost or stuck somewhere or still sitting at the post office. I am losing faith in the US Postal system.

I got a money order at post office and mailed it out. Where the money was going didn't reach the party. I sent on the 6th of January and I was told by the post office it will reach there on Saturday the 7th. The party that didn't received letter or money order sent a letter on the 10th. Number for money order tracking is **. I also tried tracking the number online and there is a problem with tracking through the post office. It doesn’t work. Tried different old numbers from different things that work but not all.

OK, I have a package coming from the Philippine ship on December 20, 2011, and I kept a look out on the tracking. The package arrived here in Virginia, USA, but I wasn't home, so I have that ticket slip notice. So I went and try to pick it up the next day at the post office, and they said It already went back to NY processing to go back in the Philippines to be sent to the original sender.

I changed my address last summer and some mail was forwarded for a while but after a long delay. The Tucson (my former address) post office said forwarding is done in Phoenix and confirmed my change of address was filed and in good order. The forwarded mail stopped in October. I have not received one piece of forwarded mail to date (January 2012). Most companies now have my new address in Oregon, but I have not received a check, some bills, and who knows what else.

The town requires us to use a PO box. The local post office refuses to deliver if it uses only the street address. Many businesses require the physical, street address to open an account and those companies refuse open an account if you even include the PO box as part of the address. Currently, I am being harassed by a credit card company because their letters are returned for having an invalid address. I cannot pay the bill until I get it. My choice seems to be to stop using some businesses or pay extra to use my street address.

I have been trying to do a simple change of address. How hard is this? They process these things all day long! I put it in on Dec 28 for Dec 28. Permanent move, family move. I haven't gotten any mail at all for over two weeks! My husband's paycheck is in the middle of all this and our rent's due in two days. My post office says, "Oh, well, you didn't get any mail for two weeks." ***! The national number has all the dates different than they do and they opened investigations, but in the meantime, how is my rent getting paid?

August 31st, I shipped a package to India via International Express Delivery, fully insured to 1,500 dollars. The buyer/receiver filed a claim with PayPal after not receiving the package and he got his 1,500 dollars back. I have called USPS several times, several inquiries have been opened and I never get the same answer. It's the 12th of January 2012 and I've been told that the item is in the Customs and is on the way to final destination and now has even been "delivered" but they won't consider it lost for insurance purposes. What a real nightmare! I paid almost 100 dollars in shipping and insurance + 1,500 dollars for the item. USPS is a joke, but they aren't funny.

I had mailed 3 boxes home, two from Virginia that have not been delivered to my house yet from over 2 weeks ago. One was from California that was totally destroyed, wrapped with plastic ties by the postal office that has more of someone else's stuff in it than my own. I also was sent another box from Virginia that arrived at my house torn up with holes in it and two of my glass Christmas trees that were wrapped in blankets and bubble wrap were destroyed. The box even had Fragile stamped over it. What is up with the postal service these days destroying boxes with no concern of a person's personal belongings!?

Sent 2 Christmas package out from Iowa two weeks before Christmas, one went north to Michigan, it made it there. The other one was going to Boulder, CO, it never made it. It has only been about 5 weeks, but still, even with the snow storm it should of made it there. It was insured, but can't find the slip yet to collect. What's going on, someone with sticky fingers and an eBay sellers account working for the post office? Won't use USPS for my packages again.

I renewed my identification cards through DMV in August of 2011. It is now January of 2012 and no one can give me any answers as to why I do not have an ID. I have gone back and forth with the post office and DMV. DMV resubmitted my ID to be sent to me 6 times. Now they will no longer send it to me. The post office is blaming it on the DMV and DMV is blaming it on the post office. This is outrageous. Tax payers should not have to pay money for services they do not receive.

Mail is not delivered and returned to sender without probable cause. Perishable items are not delivered. No attempt is made to deliver mail that requires a signature. No attempt to deliver packages. Mail carrier is inconsistent in delivery. Important documents and payroll checks have been lost or not delivered resulting in delinquent payments and receipt of monies. Items have perished at post office pending delivery of a pick up slip. I have had to leave work and pick up signature required mail, when there was someone at home to receive it.

I have had an ongoing problem with my home post office (90065) since I moved to my address in February 2010. I have had lost mail, including paychecks that I've filed complaints about. Once, it took 2 months of complaining, the post office put a mail pick up card in my box, and then told me at the post office that they had no record. They asked me to sign the card. I said no, since signing indicates receipt of the mail. 2 months later, I got a call to pick up my paycheck with no apology. Furthermore, I get packages that belong to neighboring buildings with different addresses. However, their apartment # is 7, like mine. I fear that my neighbors may be getting my mail as well and just not returning it.

The mail service is extremely bad this year. I’m still missing holiday cards etc. I have very little mail except for solicitation for donations from political groups by political groups. I visited the post office several times with no satisfactory answer. This is bad holiday season. The checks etc. mailed by friends for our food collection for the hungry program have not arrived.

I scheduled a pick up of 4 packages at my office for items I sold on Ebay for 1-9-2012. On 1-11-2012, yesterday, I had one of buyers contact me, as his tracking info showed item delivered same day as it was picked up. I called USPS 800 number, and was told that it was probably a scanning error, and package was in a local post office in limbo.

I shipped out a package with a pair of glasses worth $90 via certified mail. This is the 3rd time that I have a package out from New Hyde Park Rd. And it went missing. The post office will not help me or answer my emails. I believe that someone at the post office is taking the packages for their own personal use.

I mailed a Christmas gift in a large box to my family on December 15, 2011. It was mailed priority which was to get there by December 19, 2011. The package still has not arrived!. No one seems to know where it is, and it has been hard to get answers from anyone in the post office. Unfortunately, I did not get a tracking number which makes be believe that my package was an easy target for someone to steal. I will not be using the post office to mail my packages. I'm willing to pay extra for FedEx or UPS.

The birthday card delivered was completely ripped in half. My aunt sent me a Starbucks gift card that was obviously stolen! The funny part is that the return address for my aunt is clearly on the envelope, but my address is unreadable and incomplete! How did the mail carrier know which address to deliver to. Perhaps, the mail carrier enjoyed some hot Starbucks on me. I'm completely furious! I will file complant with the local post office.

I moved to Collegeville in December 2011. I lived at ** in Reading, PA 19601 until December 22. I've rerouted, but I am missing several items, magazines and bills primarily. I don't think that the Reading mail carrier is accountable, she was reliable. I think the new owner ** may have gotten some of the mail and instead of returning it to USPS, he may be throwing it away (or worse- opening it!). What do I do? It's pretty obvious that I didn't get three magazines I subscribe to and a credit card bill. I suspect this was the mail that went out just prior to my change of address, but I thought the next owner was accountable for returning these items to the postal worker.

I've now wasted two entire days at home waiting for a package that says "notice left" without a notice. No one knocked. I didn't go anywhere. USPS has keys to get into the building for the mailboxes. What is the excuse? What is the point of me rescheduling delivery if it never shows up?! Do they just keep leaving it at the post office? What is the deal?!

I would like these results to either be e-mailed or via snail mail (let's see if you can deliver) a.s.a.p.

I do a lot of mailing. I have a store and an online business. The post office is constantly losing packages or in some cases the packages take a very long time to get to their destinations. When mailing 1st class mail with packages, I am told the scans that are done are courtesy scans.

If a letter is sent certified, signature required, how long does it take to get delivered? I receive a certified, signature required letter every month at the beginning of the month. The last several months, I have gotten it "late". the post offices are 20 minutes apart. In Dec. it was mailed on the 29th, I didn't get it until the 6th. Is there a timeframe or rules as to how long the post office can take to deliver this type of mail?

Rate your choice, zero is not an option. It should be an option, as that is my rating for USPS. I shipped a pair of boots on 12/31, left my local office, no scans after that. They just called me to offer a courtesy call, to tell me exactly what is on my screen in front of me.

I was confronted in a grocery store on Jan. 10, 2012 at 11:35 p.m. by the post master of Lykins, PA 17048 post office in a hostile manner and told not to file any more complaints about their drivers! This is enough. It is time this goes to a higher level. How about the post master in Washington D.C.? Or is the post master in Lykins, Pa 17048 above the law? This is my 5th complaint!

I have been making the same complaint for the past year! The postal carrier in my area is too lazy to bring my packages to my front door, knock, and actually deliver the mail. When I first moved into the area, I was horrified to find my packages were being thrown over the fence, instead of actually delivering them to me. After months and months of complaining, the mail carrier has resorted to lying about attempting delivery, and leaving orange notices.

My grandmother shipped me something on 01/04/11, and the expected the delivery time was on the 6th, and she paid for priority mail. Guess what? I still don't have her package. I looked up the tracking information, and it says it is in Sandston, VA. I am in Hanover, VA. It has been in Sandston for four days now! I go to the local post office to see if they can do something, and all they say is, "I can give them a call, but I doubt I can do anything". She says that Sandston is the distribution center, and that they can't just stop what they are doing, and look for it, like what the heck. I called the distribution center, and she said, "we will get back to you within 2 days". You would think it would be in the same day. I hate USPS.

My friend from Switzerland sent me 40 francs of Suisse chocolate but the box arrived empty. It was marked with "box arrived empty at destination" in red. I guess the postal workers enjoyed some delicious chocolate for the New Year.

The USPS Priority Mail Track Number is **. This mail is a very important mail to me and for my son's passport, birth certificate are inside. To wait for this mail, I kept staying in the room for the whole holiday, but it's still missing. According to the delivery recorder, the mail arrived at the post office at 9:56 am and were delivered at 10:01 am. In another words, it just took 5 minutes to deliver my mail. And of course, my mail is still missing. I should have received it on December 28 and until Jan 9, it's still missing. I can not believe it until now.

I sent a small quilt to my friend in Argentina since December 2, 2011. I'm in New York until today January 9, 2011 but it has not arrived to the destination. The tracking number still tells me that it was processed in Jamaica Customs in New York. Everyday, I look and get the same information. So where is my quilt? I have sent stuff down there and I never had a problem. I just want to know where it is. I have called the post offie but they told me that it is our their hands so they cannot do anything about it then they said sorry. What a racket?

Mail was sent to me via Express Mail from Wapakoneta, Ohio. I was expecting delivery on January 9, 2012. The carrier made no attempt to deliver this mail as I waited for her to deliver so that I could leave to change the oil in my truck. She said that she knocked and blew the horn, but I assure you that she did not do either of those things. My front door was wide opened and if she would have made any attempt to deliver, I would have heard her.

It usually takes one day for my co-op maintenance bills to go from zip code 11209 to 11214 (5.8 miles away), both in Brooklyn, NY. The last bill took 7 business days to reach the building manager's office. I have been in touch with the building manager since I noticed that my check had not cleared. We kept in contact for several days and I avoided paying a late fee. From now on I will pay my bill using online banking, no more USPS.

The USPS has not delivered over thousands of dollars in checks to our small business from customer in the same town that we are in. This started back in October of 2011. Being a small business, every penny counts in this economy. I have called and filed two complaints and even field an email complaint. The only response was, "We are unable to keep track of all the generic mail that comes through our offices." We have even been charged late fees from our City Water department even through the woman on the phone said she had heard our area postal service has not been delivering mail in a prompt manner.

I was living with my daughter at her address of ** and I was using her address while I was there. But we recently moved in 10/2011 and have still been having problems. We both have went to the post offices in the city where we live and still, we are receiving each other's mail. She had a magazine sent here that had to be changed with the company she ordered it from. I know that the mail is sorted by zip code and we have different zip codes so what's the problem? I received mail from Pontiac, MI too. I lived there for one year in 1999, but not recently. I was told over at the Imlay City post office that the address mix-up has to do with the Central Forwarding Service, which used to be at local offices but was changed to Detroit and now possibly Pontiac.

This is not a complaint, but a rave! I dropped mail in an outside drop without postage (smart). When I realized my mistake, I went inside, and was told by a counter clerk that I would have to wait for the item to be returned for no postage. If my husband had entrusted me to make this piece of mail delivered on time, I would have just waited for it to be returned. Well, once I got Consumer Affairs involved (great reps by the way), things started to move. The same people who informed me there was no way of locating my one piece of mail, was now engaged in the search. However, they never found my piece (my husband's going to love that), but they were able to pull several other pieces without postage. Those poor souls. Thank you Consumer Affairs and the Midwest City, OK branch for all your efforts. I have a renewed faith in our US Postal Service. I'm now on my way to downtown Oklahoma City location, wish me luck.

A certified letter with return receipt was sent on 12-21-11. A delivery was supposedly "attempted" on 12-23-11, but even the customer service reps could not access any information about it because the entire USPS post office computer system was down for weeks! Some hacker must have truly gotten even with the postal service and it has crippled them! I have never seen such a collapse of services for such a long period of time--it's mind-boggling! The post office's entire USPS national computer systems at their customer service offices have been down daily now for 2 weeks (maybe longer).

I sent off two (2) separate packages on December 20, 2011 for delivery to the following places: Tennessee and Virginia (from Phoenix, AZ). I purchased delivery confirmation and was able to track each of the packages. As of December 22, 2011, the packages reached the Bell Gardens, CA post office and left this facility on December 23, 2011. To date, no updates have been received. In addition, I informed the recipients that the packages should get to them by December 27, 2011; however, due to the busy holiday probably give or take a few extra days.

I ordered a cell phone cover from NJ on 1/4. It arrived in Windsor, CT, 10 miles from my house on 1/5 via UPS. It was then sent via USPS to Hartford, CT, about 8 miles from my house on 1/5, then sent to Springfield, MA on 1/5, which is 45 miles from my house. It sat in Springfield for 2 days! How inefficient can the USPS be. They continue to lose money and still not do anything to improve their customer service.

Delivery issues. In the past 6 months I have placed many orders online and made sure to have them sent priority mail service which mean I should receive them in 2-3 days time. I also purchased track and confirm. I tracked these packages to see that they are sent to a sorting facility 45 miles from my home then sent to a sorting facility 150 from my home then back to the facility 45 miles from my home which adds and extra 4-7 days on my package being delivered. Despite that I paid more to have it delivered in 2-3 days. They are raising their rates, complaining about the drop in people using the mail service. Well, do you think it could be because you are not doing what you say you are going to do. From this point on, I will pay extra and use a different carrier. I think we need to get someone in there to run this right way and start putting the customers first instead of seeing how much more they can get from us.

For the last several days, our mail carrier has been putting our neighbor's mail in our box. I do not mean just one piece of mail, I mean all of it in our box. I do not know if they are new or need glasses but they need to pay attention to what they are doing. Thank you.

Normally, I have no issues with USPS service. However, I mailed Christmas presents to NC on 12/13 and they only arrived yesterday (1/6). Additionally, more than half the gifts (all books) were gone. The box was packed so that the items would not shift during transport but my dad reported that most of the seams from it had been torn opened and re-taped. The only notice from the post office was that it had been repaired at Greensboro's facility. I had not purchased insurance as the items were not fragile. So I have no claim that I can make that would be accepted even though my package was completely mishandled. Further research shows that the items are more than likely going to auction. They are new books and not jewelry or something, but I expect that things that are mailed will arrive in their entirety and without damage. Not unreasonable, I thought.

I mailed a package to Raleigh, NC on December 15th, 2011. I paid insurance on the package and the package was to be signed for. I was told it would arrive on December 20th, 2011. It has not arrived, and according to my local post office they can not track it because I did not purchase a confirmation of shipment. Using my insurance label number, it was traced to Columbia, SC on December 16th. Now I'm told by my local post office that the Columbia SC Post Office will not answer their phone or return calls.

I had paychecks mailed to me express mail on Wednesday 01-04-12 from California to Maine, guaranteed delivery by 01-05-12 3 pm. Although the package was picked-up at 11 am by the express mail carrier, it was not scanned until 1:45 am in California and no further information is available. No one knows where it is. Customer service is useless as all they tell me is what I can see that it left CA but no other information is available. The local post office tells me I just have to wait and see when and if it turns up.

I purchased an item on 12/22/2011 from eBay as a Christmas gift knowing that it would not get here by Christmas but surely by the end of the year. Here it is 1/6/2012 and still there's nothing. Their website states it is in Oklahoma City with no zip code showing like it normally does. My package is just sitting there since 12/31/2011 with no updates. Their customer service is not helpful and advised me that I can not submit a case until 14 business days (not including holidays or Saturday) from the date it was shipped which was the same day I purchased the item. I have never had an issue with UPS or FedEx.

I mailed a money order from Wellston, Ohio 45692, to Mount Vernon, Ohio to the Adventist Book Center. They have been having problems receiving mail very late or not at all periodically. I called the post office in Mt. Vernon my self and had no luck. The letter was sent on the 22nd of December 2011 from Wellston post office. It takes one day to get mail there.

My wife received a package from her family in W. Germany on 12/04/12. The box was damaged. It looked as though it had been run over. The contents of the box contained a woman's suit and food items. The food items were crushed and the suit was ruined because of the food items splattered all over the suit. We had received packages from Germany in the past few months with damaged items and items missing. Some of the packages we send to Germany don't even make it, they just disappear. Thanks, USPS, for nothing. You raise the prices for shipping items and you hire criminals. When we talk to USPS, we are told on both ends the packages were not damaged or stolen on their end. How about taking some responsibility USPS? What a joke.

Package that was delivered to me only made it half way through the system, and now it is just missing. Vanished into thin air. Hmm. . . . Postal service fails again. My vintage military tube tester is not replaceable; it’s very rare and antique. Tracking number **.

I have not received mail in the last five days. Prior to this mail was either stuffed in mailbox, left on top of mailbox in apartment building or sometimes I was even given neighbors mail. My manager has already filed a complaint as well as other neighbors but nothing has been resolved. I went to the post office where mail is shipped out from on January 5 at **, Hawthorne, CA to check if any mail was available. Representatives claim all mail received was sent out and delivered properly. As of today, I have not received any mail since Friday, December 30th.

I paid a flat rate box shipping with Delivery Confirmation to USPS. The package left Florida, arrived in Shrewsbury, MA and then no further info on the tracking is available. There was no delivery of the item, nothing. It was not out for delivery, but it was just scanned through at the sort facility. This was shipped on 12/20/11.

I was sitting in my garage with my 6yrs old son and I heard someone angry and using profanity. I looked at and it was the mail man on his cell phone clearly angry as he was delivering mail. I was very shocked. I did not confront the man. He was very angry and I didn't appreciate the US postal man loudly calling out profanities talking about his personal life on a cell phone while delivering mail especially when my son is playing outside.

I sent first class mail parcel with delivery confirmation number to my sister's house. It showed that mail was delivered on January 3, 2012, but it wasn't. My sister checked her mail everyday for my mail. She only received one mail in her mailbox on January 3, 2012, which that mail wasn't from me. I have valuable things in the parcel mail for the children. Lately, her mailman accidentally delivered wrong mail to my sister's house all the time that had the same street number as her but has different street name. I am concerned that the mailman delivered my mail to the wrong address. Post office said that they can't do nothing once it scanned as it was delivered. This is very frustrating. I need help with this matter. This shows how irresponsible USPS is! The problem needs to be fixed.

I just made a complaint about a clerk at the main post office in Corpus Christi, TX. I would also like to thank your postal letter carriers that work our area. I have lived in the area over four years. I get mail all of the time. I have had super mail carriers. Tell them thank you for me.

On 1/4/2012, at 0900 hours, your clerk at the main post office on Nueces Bay Blvd, Corpus Christi, TX shorted me $4.00. I gave the lady (white with blonde hair) a hundred dollar bill and a five dollar bill for a $100 money order. I also gave her 10 cents. The money order was $1.10. She was supposed to give me $4.00 back. Then she said that I only gave her a dollar bill. I took $100, $10, and a $5 out of my safe. I did not have any one dollar bills in the safe. I did not have any other cash in my pocket. I want my $4.00 back.

I mistakenly sent all of my holiday packages via USPS this year ,2011. I sent a priority mail package to my Grandmother in Texas from Denver, CO on December 14, 2011. It should have arrived in two to three days, but she still hasn't received it. It's obviously just lost. I grieve the fact that this package was filled with crafts and pictures, homemade by my four children. Not a single item can be replaced. I didn't insure the package since it didn't carry a huge monetary value, but priority mail means priority.

When I have outgoing mail, I put it inside my locked mailbox and leave a note on the front of mailbox for carrier to pick up. I had to send a money order for payment and left it inside my locked mailbox to be picked up by carrier. A month later, the person that was suppose to receive money order told me he never got it. I had to stop payment which cost $15.00 and reissue the money order. Three months later, I received the envelope back with the money order and a letter from postal service. I don't know what the reason was for returning it but envelope or money order was not damaged.

On Dec 30th 2011, I mailed a letter from Mailbox on **, Mr. Kelly in Roseville, MI 48066 before the 8 am pickup, to Ms. Debra **, ** Houston, TX. It has not yet been received. It contained a $50.00 m.o. and a ballpoint pen. I put 2 stamps on it. Ms. Debra's telephone number is **. Your assistance I do seek.

I received a Priority mail envelope yesterday in the mail that had been ripped open with nothing in it. It came in a clear plastic bag with a, "we apologize for this inconvenience," note on it. I have tried calling the 800# and cannot get through to anyone to see where this may have gone wrong.

Again, another unfulfilled package delivery promise by the USPS. I sent my daughter a box of birthday (January 3) gifts on December 27. I sent the package priority mail and paid $38 and some change to ship the box of clothing items. I was assured that the package would arrive to her by the 31st (which I didn't believe) but I felt confident that it would arrive for her birthday (again wrong). It's now been 6 full working days since I mailed the package and she didn't receive it again today. When I was finally able to speak with someone at USPS about the delayed (hopefully) delivery, I was informed that I have no recourse whatsoever as I didn't purchase any of the "extra" services.

I mailed 2 boxes to Texas for Christmas on 12/19/2011at 12:38:45 pm from Leesburg Station, Columbia, SC 29209-9998, (803) 776-6178, with delivery confirmation numbers ** and **, with arrival date of 12/27/2011. The box ending in # ** was delivered and received on 12/23/2011. The box ending in # ** is still in limbo somewhere, but not where system shows. They were both to be delivered to **. I sent an email on 12/27/2011 at 9:41 am regarding # ** and received case # **.

I've had a history of bad experiences with USPS but this time around, I ordered a package and it simply never came.

I have rented this PO Box since 1990. It was due I believe in Oct. 2001. The payment was received late. They closed the box on me. Jasmine left me a telephone message that per her supervisor, I owed another $15. I sent it in. I got no response since! Oct., Nov., and Dec. passed with me calling. I wrote a letter. I complained online to postal website. It has also been several holidays during these months and they were also closed. Every time I call, either the line is busy or no one answers; it just rings! Or, they say I have to speak to Jasmine (who wasn’t there, or at lunch at 10:30 am, or in the back). Someone named George has told me that. Plus, they cannot take messages.

I shipped something out on November 28th from Reisterstown, MD (zip code 21136). It was an XBOX game. I put it in a priority mail envelope and put the label and everything on it, thinking it would get there in 2-3 days to Jersey. Well, low and behold, it’s January 4th now and it still has not arrived. I have to purchase a second game to send to the person in Jersey and now I’m out $120 because it says it’s still stuck at the Kearny, New Jersey station! This is ridiculous and no one wants to help in any way, shape or form! They wonder why they are closing! I am sorry, I hope they close! They are horrible! I never had such bad service from UPS or FEDEX. USPS customer service and investigation for this matter is horrible! There is no investigation and they did not want to help at all when I called months ago. Now, who knows who has it or where it is!

** (merchandise $120) was missing. On Dec. 12, 2011, USPS First Class Mail International ($5.20) ** (merchandise $114) was missing. On Dec. 13, 2011, USPS First Class Mail International ($11.39) ** (gift $25) was missing.

I ordered an "express delivery" with signature confirmation on December 27th. It was supposed to arrive on the 30th. Nothing. Then, Saturday the 31st, at around 3:00PM, I received an email saying my package was delivered at 8:53AM that same day with an attachment of a scanned signature to prove it. The problem is that the business was closed on Saturday! So does USPS deliver to ghosts now? The scanned signature is from an employee who swears he didn't receive any packages that day since he wasn't working and the business was closed anyway.

They lost my package. I filed a complaint about it 5 times, and for the last 3 months, I never get any response from them whatsoever. I called back again and they gave me a phone number that is supposed to be handling my case. I tried to call that number so many times and it seems to be that no one is there to answer the phone and the voice mail box is full. It looks like that they have so many complaints and they don't want to answer their phone anymore and left the voice mail box full so no one can leave messages.

After visiting family for the Holidays, we shipped four boxes to ourselves back home as we didn't have enough room in our bags. Two arrived today looking like they had been dropped from a 30 story building. Both were pretty sturdy boxes so this is completely inexcusable. After inspecting box #1, several items were missing, more was damaged and overall, I figured it to be around $175. The box was also quite empty, which is interesting because when I packed it, it was completely full. I'm still unsure of the items missing from the box because I didn't think this would happen over the shipping process so I didn't document every item I packed. I've seen boxes arrive somewhat beat up but these boxes look beyond damaged. They literally look like the delivery truck flipped over and all the contents rolled down the highway, got run over a few times by a semi truck and then rolled down the side of a mountain.

I have been waiting for a package (my paintings) to be returned to me from a school. I was informed that they were mailed on Dec. 12. Well, there is still no sign of them. I don't even know if they made it to my city or if they were delivered but stolen, which unfortunately does happen. I am trying to get the tracking number if there is one from the sender, but so far no success. If I feel they were stolen, I will file a police report. Maybe I should that anyway.

The postmen who deliver packages are not even attempting to deliver the packages. I have opened cases with the post office who claim to do open up investigations and do nothing. I received notices from the postman that my packages weren't delivered, yet when I track these packages online, they say they were delivered! I currently have four packages that have not been delivered to me. Two of those packages have been claimed to have been delivered and two others packages are missing.

The shirt was shipped in a USPS priority soft (flexible) envelope with a Customs Form Envelope 2976E with my shipping label inside of that.

After searching for months, I accepted a last-minute job offer which required steel toe boots. After searching unsuccessfully for something within my price range in my area, I ended up ordering a pair of boots online and having them "overnight shipped" at extra cost. This should have put them at my doorstep several days before the start of my new job.

This is a track and confirm issue. Delivery confirmation purchased. Package went from St. Paul, MN to Des Moines, IA back to St. Paul, MN and finally on to final destination in ND. It lost a day. Why Des Moines and then back to St Paul? Very poor service, no wonder USPS is in trouble.

My registered mail shipped by the sender on Dec 06, 2011, arrived in NJ in 15th. It's a few miles away from where I live (NYC), but then the package was sent to California distribution office and from there, it's lost. It has been 30 days and they don't know where it went. Part of the reason is that the USPS employee forgot to enter the 11373 printed on the envelop and they refused to correct their mistake.

I shipped a package priority mail on 12/20/2011, to my niece who just lost her parents. She is now in a foster home and in need of some reassurance. Package was suppose to be delivered on 12/23/2011, it is now 1/2/2012 and the post office has no idea where the package is. It left the distributor one hour from her on 12/23/2011 and has been missing since.

I am not receiving my bills all of a sudden. It started two months ago when I realized I was not receiving my life insurance bill and this month, I have not received my Con Edison bill. Last week, one of my neighbors put my mail in the little mailbox outside of my door that had been put in her box instead of mine. This has been happening more frequently and I would like the problem addressed. I can't understand why, all of a sudden, my mail is not being delivered or placed in another's box.

The mail delivery service to our area is atrocious. Mail delivered to wrong mailbox, lost mail, if the mail gets delivered at all. The only thing efficient out of the Post Office in Claremore, Oklahoma is stopping mail service. If you submit a stop service it stops but you play heck getting it started again. I will not do business with anyone who delivers utilizing USPS because I will not get my package. If I do, I have to drive the 10 miles to the post office to get it myself. I have had the postman hand me one of their cards stating, "Sorry, you weren't home so we were unable to deliver your package." I have mailed packages to myself, arrived home three weeks later and still no packages.

The USPS false advertises their usage of priority mail. They do not deliver within three to five days and they do not pick up packages unless you live near an Air Mail Facility (AMF). I mailed a package on the 23rd of December from Salisbury, NC and it arrived in Charlotte on the 27th. Since then, by using their tracking info and talking with the party that is supposed to receive this package, the package as of yet has not moved from Charlotte, NC. This is less than 50 miles away from me and this package is supposed to be going to Puerto Rico. As of today, it has taken 7 working days and there has been no movement. The tracking number is **. Click on the details and you will see it has not yet moved or been tracked.

Once again, this local post office says they delivered mail when they did not nor do they return calls made to them to try and problem solve. They lose packages, deliver mail that belongs to other customers, are rude and unprofessional. I have reported this to USPS more than a couple of times (which solved nothing but requested a survey to be taken) only after attempting to receive a call back from the local post office manager/supervisor. They do not return customer calls but did send out a hand delivered "dog" letter which had nothing to do with my concerns over them losing my mail and delivering mail that is not mine.

I shipped a package of Christmas gifts to my son on December 12th to Cheyenne, WY. I bought the delivery confirmation, so I have a tracking number **. The package keeps rotating mostly between the Denver and Phoenix USPS sort facility, but once went off to the California USPS sort facility. I went to the post office where I mailed it and they can't do anything to stop it. It is December 31 now and it is in Phoenix again. Cheyenne is 1.5 hours north of Denver. Please help.

I sent a package out on Dec. 23, 2011, priority mail. I paid extra because I was told that it would be 2-3 business days, plus I put insurance on it. I figured at the worse it would arrive in FL on Wednesday, the 28th of December and it did. It made it to Jacksonville. Now it is Dec. 31 and it’s still in Jacksonville. No one I call seems to have an explanation for any of this.

I'm upset because I do not like how our mail carrier puts stuff in magazines and even puts magazine within magazine. Yesterday, December 30, 2011, I discovered that my first issue of All You magazine finally made it my house. The downfall is that I only received the cover because the mail carrier stuffed it inside another magazine and the whole magazine fell out somewhere before it got to my house. I have received other magazines in this fashion and never had this happen before. But I have set aside magazines before not knowing that there were bills or other important letters shoved in them. I'm only made because many of my magazine subscriptions are free but I actually paid for All You. Now what?

Really is this even worth my time and trouble? For years now, I have printed from my home and had sent out so many packages for my eBay online Store. My Post Office here in Caldwell ID has not even acknowledged half of them. I thought we were paying for a service. Really the US Federal Government cannot control how your mail is handled? The USPS is a sorry, incompetent business that is making a whole lot of money off of us. Where are all these packages ending up?

I mail a brown envelope with two Christmas cards and two gifts cards in the envelopes. I put the address on the envelope but forgot to put the street name on it. I did but the return address on it put "10 days later". We have not received the envelope back. It was mailed out on the 15th of December.

I sent a Christmas card with two gift cards to Greensboro NC on 12/22/2011. When it arrived on 12/30, it was only the front of the envelope, and of course, did not contain the gift cards totaling $100.00. Can I not even send snail mail safely anymore?

My complaint is regarding priority mail flat rate envelope service (specifically from Western and North Central, Kansas to Jackson, Michigan).

My sister-in-law sent us a package full of fresh baked cookies for Christmas. I finally received the empty package from USPS with a note saying, "This was found in our parcels in Thayne, WY 83127 on December 27, 2011. You need to contact your P.O. and see if they can locate content." They actually sent me the empty open package that someone in their office opened and ate the cookies out of. It’s ridiculous! All I get is, “Sorry, there is nothing we can do.” Cookies are no big deal, it is just the principle of the matter. How can you let your employees get away with stealing?

I completed a "hold mail request" on 11/21/2011 at the request of the Salinas post office since I was waiting to receive my mailbox key. Begin hold date was 11/22/2011; end hold mail date was 12/9/2011. I received my mailbox key and cancelled this request on 11/24/2011. I have a confirmation of "cancelled hold mail request" as of 11/25/2011. It's 12/29/2011 and I have received no mail in my mailbox for five (5) weeks. I finally have time to go to the post office and they hand me a stack of mail saying that they followed the "additional instructions", which I cancelled back on 11/24/2011. Really, what good is online services if the post office doesn't know how to follow their own instructions? Cancelled request--deliver the mail already!

I mailed a Christmas card with a handmade article (a fabric banner with the words "Peace on Earth" hand painted on it). I sell these for $25. They can be mailed flat in a 6x9 envelope, but I brought it to my local post office to make sure it could go for a regular 44 cents stamp, and they said yes. The recipient told me that the card arrived within a week, but the envelope was ripped and the contents were missing. I'm told there's nothing I can do since it was not insured or sent certified mail or with delivery tracking or any of those extras.

I paid for overnight shipping of computer CDs, with guaranteed delivery by noon of 12/28. The Package was received on 12/28 at 10:17 AM, at the Chicago facility. At 5PM, the postal office did not know where the package was. I was told to call Consumer Affairs for tracking, in 1-2 business days. I have now lost 1 day of work without CDs. I still don't know unknown when the CDs will arrive.

I ordered a product from eBay. It left California on December 19, 2011. It reached Atlanta on December 21, 2011, and sat there until reaching my local post office on December 28, 2011. I only know this, because of tracking info. Then, when I received the package today, it had been ripped open, with a stamp over it, stating it was damaged, empty contents, or something else (can't remember exactly what it said). There was nothing in the package. I understand that I didn't have insurance on the item, but I can't believe how there was nothing that could be done. This package was in their possession, so who else could have stolen it, than a postal worker. I am just shocked that they can steal from packages, and nothing can be done, unless you have insurance. It was a small cheap item, so I didn't see a reason to ask for insurance on it, but I never thought someone would just rip open a package, then deliver an empty package to someone.

I sent a package priority mail on December 13th from the Pleasantville, NY post office to chapel Hill, NC. It was never received. It had a passport in it. It was somehow misdirected to Seattle and Kent Washington, across the country from North Carolina. Lots of anguish and over $500 to process an expedited passport which we may or may not receive in time for flight on December 30th. If flight is missed, add $1350 to the financial loss!

I mailed out a phone that a buyer won on ebay on Oct 29 2011. It was stuck in the sort facilities in NJ for almost 1.5 months. They said to me when I called numerous times, "We don't know where it is. We have to file a CA lost form." On Dec 2, 2011, they found it and it was en route to be returned to sender. It took two weeks for it to be returned but you guessed it, no phone inside. Someone lost/stole the phone. I then had to file a stolen form through Consumer Affairs of the post office but he said it can take 6 to 8 weeks plus they will not guarantee lost/stolen items. Moral of the story, don't use the post office. Now, I am out 340 bucks!

For the past year, mail delivery to our neighborhood has been atrocious. We routinely receive our neighbor's mail, and they receive our mail. The names and addresses on the envelopes are correct however, our letter carrier delivers mail to the wrong address. We have received mortgage banking envelopes addressed to our neighbor. We received a legal court document addressed to another neighbor. Yesterday, in the mail was an enveloped addressed to me, with personal medical information, which had been opened by someone else, due to the mail being misdelivered. The situation is totally unacceptable. There is no reason or excuse, as to why our letter carriers deliver properly addressed envelopes to the wrong address. They either just don't read the names and addresses, or just don't care where they deliver mail. The problem is wide-spread in the Hyattsville, Maryland, area. Something must be done.

I mailed our son who is in the military in Afghanistan a computer he had ordered from Best Buy over the internet in order to enhance his job as a combat videographer. This package was mailed and insured for $1500 on 9/7/11 at the Midlothian, Texas post office with customs form attached. After my son never received the computer, I started filing forms with the USPS on the package.

This is in regards to case number **. I was told that someone would call me last Friday and here it is the 27th of December and have not received no response. How can someone in the USPS lie to me when I waited all day Friday and got no phone call and was told also that the complaint would be escalated? I'm trying to get two pieces of mail: one from January 2011 and October 02 that were mailed out from Muskogee, Oklahoma. The one from October 02 had a money order in it for $72.00 and was the payment for my storage unit in Green Valley, Arizona. Attempts to get results from both post masters in Muskogee and Mobridge have been none. I'm waiting for this phone call. Please advice.

I have a PO Box for the majority of my mail and the month of December has had more days of no mail than mail. I was mailed a Christmas card from Junction City, KS on 12/12/2011 and it is now 12/27/2011 with no sign of it. I also have 2 magazine subscriptions (monthly) which have not been delivered. I submitted 2 emails via usps.com to register complaint but no responses yet. I want to sue!

On Dec 15, 2011, I mailed a parcel to Pasadena, Ca. The package was sent parcel post with the assurance that it would arrive by Christmas since it was full of gifts for our grandchildren. Unfortunately, I did not insure the package nor did I get delivery confirmation. Naively, I sent the package in trust since I have never had a problem with the postal service. I am unaware of the route of the package from McCall to the destination in Pasadena. I was told by the mail service recovery center that all postal claims are handled by Consumer Affairs in my state.

I sent 4 packages USPS Priority Mail on 12/19. Two arrived as ordered. On 12/21, one arrived at it's major destination city (Orlando) and was never seen again. The other (insured) arrived on 12/21 to Harrisburg, PA and was never seen again. Tracking shows they were scanned and sent back to Dallas on 12/23. This is probably a lie. Why would they send them back to their original destination when they were addressed to suburbs of Orlando and Harrisburg?

I sent a restricted delivery package that contained personal and sensitive information to a specific person. I watched the clerk stamp the package numerous times "restricted delivery ". She told me she could not control what was done in another state, but wanted me to see her mark it. I should have known then not to trust this sensitive information with USPS.

I mailed the package on the 19th of Dec from Bitters & 281 substation, San Antonio, TX. I paid $40 for Priority Mail to LaGrange, IL (Chicago). It did not make it by Christmas or at all so far. Packages were mailed the next day and arrived in Davenport, IA and Moline, IL. What happened between San Antonio and the Chicago suburbs?

I mailed a Verizon Fios bill on Nov 17, 2011 (USPS and inside of building, not outside due to common sense & people stealing). That bill and check never made it, never found or returned. I had to cancel this check (out of pocket $). I sent a 2nd check and my statement through USPS inside & that made it, but late!

My sister-in-law sent Christmas packages from Yorba Linda, CA on 12/13/11, and as of 12/26/11 the packages haven't left CA. Tracking has them leaving Bell Gardens, CA on 12/15/11 with no time attached and tracking hasn't been updated since. When she contacts the post office, she was told that it's just a busy time of year.

I put in a hold mail at the post office until 1/3/2012 or possibly earlier. I went in on 12/24/2011 and was told the concierge in my building had said to leave the mail with them. The concierge denies ever saying this and I did pick up 2 UPS packages, different company! Regardless, the driver had no authorization or business allowing someone else to countermand me. Now, they are trying to say I must not have gotten any mail in almost 3 weeks! I now know items were returned and their attitude is I need to prove it to them! Well, fortunately, I can and will be able to do that, but how does that help me and what happens to the carrier and the jerks that did not help, but instead patronized me!

USPS carrier named Linda from Zip Code 93405 has been stealing mail, leaving personal notes, books, and speaking to me in a very inappropriate manner. I have been stalked by her and she has been reported numerous times to her Post Master, who says that the union is too strong to fire her.

I hate the USPS! They are basically paying for package roulette.

I received a letter two days after it was supposed to be already filled out and sent back. I may lose my SS benefits because of this.

I sold a textbook online and had tracking. It made it to the right state and I was 20 miles from the right town when it disappeared. I filed three reports as USPS kept screwing it up. I had to refund the book. So I'm out $45.00 and the **** USPS dropped the ball. It’s been two years!

I usually receive my stamps by stamps.com. However, in Nov., I ordered Christmas stamps and reg. stamps and never received them. I went back on the site and did see my order, but it was too late for Christmas stamps so I tried to re-order the reg. stamps to no avail. I kept receiving a code (cmn3101e system is unavailable due to cmn0409e). I spoke to a live adviser and all they said just call and order the stamps, I tried this as well. I was told it would take over ten days to receive my stamps. In the past, when I ordered online, I received them in 2-3 days. I cannot wait for 10 days to receive my stamps which I have needed since Nov, when I placed my order online.

Notice of a letter requiring a signature was left on my apartment door. I signed the notice and gave it to our USPS mail delivery person the very next day. It is now 8 days later, and no letter has shown up. I have no tracking number as the "Notice of a Letter requiring a Signature" had to be signed and returned to the postman.

On 12/13/11, I mailed a package, priority mail, to my son at the following address:

I mailed two packages on Dec. 14 to South Carolina from Massachusetts, both same size and at same time. One was delivered, one is lost/stolen inside USPS facility in Jersey City, NJ according to USPS tracking #0xxxxxxxxxx1.

How the post office ruined my family's Christmas: I didn't go home for Christmas this year; so, I mailed my family their packages through the USPS on December 13. One package arrived just fine from Monticello, FL to Mooresville, NC by the following Tuesday. The other package to the same exact address was sent to Federal Way, WA scanned in on December 21. No one seems to be able to tell me where the package is or when it will be delivered to Mooresville, NC except that it probably won't be before Christmas. Tried the 800 # for customer service. This is just an electronic answering service that loops you back around. I'm wondering if there are actual people working at the USPS since no one answered at the district office in Jacksonville, FL either (out for the Holidays). I never really doubted the USPS delivery before but, now I don't even trust them to send my regular bills or letters. Once ,again our tax dollars at work. Thanks a lot USPS. Hope you had a merry Christmas.

**** would rate negative stars. I went into local USPS office and I was given a list of mailing options, I chose 2-business days, it being Tuesday morning before Christmas for $10.35 then the next option was quite higher for express. I agreed 2-business would be Thursday, okay. I have a paid receipt that confirmed this. It costs more to ship this mug which is 2 lbs than buy it! Whatever! Well, as of this day, 3 of the mails came yet. My friend has not received the package! What? Why did I pay so much for priority? I was told of no delays, nothing. By all rights and false advertising, they said Thursday but neither Thursday nor Friday. Now what? I hate the USPS. Never again! The government facility ****. They lie, lie, and lie.

I had a Christmas present purchased from Megahobby.com for my roommate. Instead of it being mailed to my current address, it was mailed to my previous address (which was actually google's fault). Regardless I have put in a change of address form and it has been on file for over a year. I called the local USPS office and they confirmed it was delivered to the wrong address and told me on three different occasions that they would go to the residence and check for it and all three times they failed to. I spoke to the same person all three times and when I asked him why it wasn't already done, he said "we forgot, but we will check today". Now since it was delivered to the wrong place (even though they had my correct info on file) and they failed to check for the package when I called in time for it to be found and put under our Christmas tree, I now have no gift to give my roommate.

I mailed a package off on 12-16-11 which was supposed to be a priority mail. The kids still have not received the package and no can tell me any thing about it. I didn’t get a tracking number so it’s just money lost. I paid over $25.00 for it to be sent out.

On 12/20/11, I was waiting on a package to arrive for my 10 year old son for Christmas. The post lady arrived, I observed her from the window putting mail in my box in front of the house. My daughter walked outside as the post lady was driving away. There was only mail in the box. I was concerned and did a tracking on the package. I discovered that she scanned the package being delivered at the right time but did not leave it at my residence.

It could not be worse. Our regular postman of 5 years was taken off our route in November 2011. Since then, we have had a floater. It was disastrous. One of my letters was found in the West Building although it was written East. The following week, a letter of mine was found in the "deceased" Christmas cards. A registered ** was sent across town to a ** Building. We have a new floater every day. We never know when the mail comes at 11 or 7-9 at night. I have to drive clear across town to pick up registers because no one informs me. This is very questionable service. Maybe the government should give their non-functioning postal service to Wal-Mart.

I have a tracking number for a package (**) that, when checked online, says it was delivered to my old address and that I "moved left no address" even though my mail is being forwarded and was sent back to the sorting facility. There is also a second package that whose tracking number says it was delivered on the 9th of this month but it wasn't ( **). One package is lost, possibly stolen by the mail-person; the other is probably about to be returned to sender. Help, I need these!

I placed an order 12/19 from a company in California to Illinois and the info said if I used the priority box shipping, it would take 2 to 3 days. Well, it has been the 4th day and nothing has came to me. Honestly, I'm never going to use USPS shipping ever again. Should be able to give 0 stars but you can't.

I sent a certified letter with restricted delivery to prevent a person from getting it. That person was permitted to sign for letter. The person it was addressed to has never seen it. I'm terribly upset with USPS service. Addressee has never seen it. I verified today by calling that person.

I’m a personal assistant and the mailbox of my client is stuck. There's too much mail and I can’t get to it. I called to see if they could take it out for me and hold it. She said, "Oh, 370 again, go wait there for him.“ I told her I could not take off work to wait for several hours at a mailbox. Kian said he'd be there at 2 pm. His schedule actually shows that he comes at 11 for that block. Kian **** started yelling at me about how that was not their job and how I shouldn’t be letting the mail go unchecked.

I put in an online change of address two weeks before we moved in October. Since then I have received no new mail at my new house. I have been waiting for a rebate card to come in the mail since August. When I contacted the company about it, they said the card was delivered to my old address, activated, and used. When I contacted the old post office about it, they said they never received a change of address notification, and had been holding mail for me for two months because they didn't know where to send it. They have sent all my mail back. So now I'm not only having to fight with the company about my rebate check, I also have to worry about what other mail some strange person has opened since the post office has neglected to do what they were supposed to do.

Wow, they force you to give one star--they deserve none! Now I wish I was this before. I ordered gifts last week and paid for the upcharge of priority mail. They went to a sort facility and there either they sit or that’s what the lame data shows it as. The same day I ordered from a number of other businesses. Those packages were all sent free or for much less and the tracking and delivery went so smoothly and I have those gifts in my possession. The priority mail ones. Joke, scam. They deserve to all go out of business if that is how they operate! Not knowing a thing about the packages status and after speaking to people that were totally ignorant and uncaring, I will be forced to buy more gifts.

After ordering merchandise from a vendor with said parcel posted on December 14th, 2011, my delivery (priority mail, insured with delivery confirmation) was due to arrive on December 17, 2011. From the Baton Rouge, LA sorting facility (after being scanned in), it was misrouted to Denham Springs, LA. The mistake was realized and was scanned out of the Denham Springs, LA facility and sent back to Baton Rouge, LA sorting facility for proper routing. Since the December 18, 2011 no updates have been posted on the USPS tracking website.