USPS Reviews

I kept getting "delivered" messages and go to my mailbox/apartment complex and it's not there. This happened to TWO packages of mine last week, and other times in the past year since I moved to my new address. Ironically, two packages were to be delivered on the same day: one was received and one was not. I had the correct addresses each time. USPS needs to issue refunds for their mistakes, not the companies I'm ordering from. I've never had this issue with any other carrier and I'm writing letters to each company I order from online and beg them to consider other mailing options!

Since last year, the package delivery guy has been losing my packages or not delivering them. I have complained to the post office and nothing has been done. The delivery guy would not even leave a notice yet when I check online it says notice left. He's always running late, driving crazy on the road, he's too busy to write a notice. I once followed him and asked him where my package was and he said he did not have it even though he left an online notice saying notice left. I have cameras on my house and sometimes I am home and see him. He is very incompetent and should be fired.

I ordered goods from a company outside the US. The goods were processed 6/8/15. On 6/14/15 it was inbound out of customs. It cleared customs on 6/14/15 which was the summary of this item. I haven't got any additional information.

Calumet City Post Office, every time I have gone in there, I have to say the lines are very long but some of the window clerk are friendly but the management and carriers that deliver my mail sucks. I don't receive my mail, the letter carrier put my mail in someone mail slot and their mail in my mail slot. Therefore, I don't get my mail all the time. Is there anyone out there can tell me what step should I take to ensure that I will receive my mail in a timely manner?

Well I wanted to start out by saying that your service is very bad. I ordered a $236 dollar worth package and I never got it until I actually went to the postal office and asked them about it. They called the carrier and told her that my package wasn't there. Mind you I haven't checked the mailbox because a order that big shouldn't be in my mailbox but early I checked the mailbox there was nothing there… They said a kid signed the package - like WTF. No the kid did not sign the package cause if he or she did it, would take it home and not leave it in my box. And who lets a kid sign a $236 dollar worth package? Stupid people that's who.

Well, the USPS has done it again. I recently had mail put on hold and when I called to pick it up I was told that they had no mail for me and it wasn't delivered to my address either. I had very important documents sent to me with personal information that can be used to steal my identity and they carelessly handled it. Where did it go? What kind of people are they hiring at the USPS now? They get paid a good wage and have government benefits. I expect them to at least do their jobs properly. Every time I depend on them for important duties with my mail I am disappointed.

This review is on the USPS Grand Ave. Branch in Astoria, NY located at 45 St. & 30 Ave. I needed to mail a package, but the employees there started to complain about the heaviness of the box and the box isn't appropriated covered to standard enough. They even told me to go to their second closest location in the neighborhood which is even further away from where I live at just because Grand Ave. is subjected to more equipment issues than the Broadway area.

If I buy something online and see that it is sent by USPS, there's a 95% chance that it will show up destroyed and worthless. Horrible, horrible service. No wonder they lose money.

The apartment complex that I live in has not been receiving mail from the postal office for almost 4 days now. I've called continuously - no one has given me any explanation. I'm waiting on a package and my passport and I don't know what's going on with my mail.

For the past year and a half, almost all of my packages have been delivered late. As in, 2-day priority take almost a month to reach me from any location in the U.S. This is frustrating enough. I have had several packages delivered to me damaged -- one of them a gift and sent internationally. It was a phone case, which was CLEARLY leaking fluid and visibly cracked. Yet, it was still delivered and not returned to the original sender. The fact that this has been going on so long is infuriating. Yes, I'm aware the USPS is going bankrupt, but there is a reason for it. They cannot provide for the services they render, as their competitors can, and when they do it's always messed up, ruined, or delayed. If I could give a lower score, I would. USPS is nothing more than a disappointment riding on the coattails of those who can actually do their job.

Holy Mother of God, I have been in customer service for 5 years now and NEVER have I experienced such terrible and poor customer service. I had ordered a package via Amazon, which showed to be processed in San Francisco on September 13th, and had an expected delivery date of the 19th of September. The last scan was on the 13th, we now have it the 23rd of September, no status updates, no package, no nothing!

I think the USPS office on Avenue J has to be really investigated. They update tracking numbers without delivering packages. Just yesterday, the delivery guy handed me a package (one only). Only for the status of 2 packages I was to receive become updated as delivered on front porch.

I have always received items from the post office and have never had a issue until I moved here. The problem started immediately. I would have people call and say, "hey did you receive what I sent in the mail?" I most times would think, did they even mail it? It wasn't until it continued to happen... is when I noticed. I complained. The front clerk did all she could. This year my packages started growing legs after they left the post office. So yes I'm angry. One package was in a neighbor's box for two weeks... the post office didn't know anything! (Lucky he returned it to me.) The next package was put into another building's mailbox. Mind you the numbers are nowhere similar. So that's almost $20 gone!

I own a business and shipped a package via USPS to a customer 9 days ago. It was to be delivered no later than Saturday, Sept. 19th. Today, Tuesday, September 22, 2015, and the package has still not been delivered. I drove to the post office I shipped it from and spoke to their "Customer Service" person and was told that it was still in Jersey City, NJ. Really? I could see that on my computer when I entered the tracking number idiot! I was told I could take no action for 30 days. Again - really? Well, I am not waiting 30 days and am blasting them on social media TODAY! I will never do business with the USPS again. They are a joke of a government run agency. I will only do business with UPS and FedEx from this point forward. This is a gift from one of my customers to her mother for her birthday. So this situation has not only impacted my business but it has now impacted two other people.

I'm shipping out package for my medication due to her stroke/blood pressure and etc. I went to post office on Monday 9/14/15 and have ship out priority shipping in 3 days!!! It supposedly to get there 9/17/15 to destination Hawaii and even on ticket and post office worker told me as well. Thinking my mom should get medication on time and I even told mom as well. So here the package have scan from Houston going to Sacramento don't know why and what for which never go that route. I'm thinking maybe it new route so I wait and told mom hopefully it should be there Friday and still in Sacramento 4 days with my mom medication. I was so furious and extremely angry I have call consumer affairs, headquarter and etc - all I get running around, nowhere with this package. All I get are "let me get your number and investigate," "call you back."

The envelopes for priority mail for small packages claim to have tracking and insurance but do not have the benefits they claim. After making countless calls and making 3 trips to the post office trying to track a missing package and wasting all Friday morning I was told that she would put in a new case and escalate to customer service because priority mail defaults to first class. The USPS advertising both on media and printed on their priority mail supplies that it includes insurance and tracking is false.

It's no wonder the USPS is in trouble... The whole system needs to be dismantled, so it can be replaced with something that actually works. Whenever I order something online, and see that the method of shipment is the USPS, I know that I am in for a frustrating experience. Usually the tracking information is worthless... I'll get a notification when the item ships, then the tracking information is not updated until it's been delivered. How is that tracking? I know it shipped, because the vendor told me. I know it's been delivered, because it's in my hand! REALLY!

I order some of my maintenance medications through Caremark Pharmacy. My last order was in 9/12 and shipped on 9/13. Tracking information shows it was received at my local post office on 9/16. Today is the 19th and still haven't received my medications, showing in "pre-shipment" mode. It shouldn't take three or more days to be delivered less than a mile. They've delivered my mail to the wrong address recently, but luckily the person whose address they delivered it to took it back to the post office. I had to go there to inquire as to where it was. That was it the first time and it's really getting old. They should be able to do better than that.

I'm waiting for a package to be delivered. It is coming to CA from MA. It was sent on 9/10 and today is 9/19. The last update on tracking was on 9/11. For 8 days, nothing! I asked for assistance at my local post office and was given the shoulder shrug and told "I don't know." Really? I was then told it has to be 30 days before it's considered lost. Shipping was $40 on this package. My regular mailman has always been very helpful and goes out of his way to leave packages in a safe spot. My issue is with those responsible for getting the package to him for delivery. The general attitude is poor, and there is no customer service support. This is no different than anything else. When I am charged $40 for shipping, I expect to receive my package, period!

I was charged for the package intercept service and didn't receive it. After speaking to the people from the 1800 number and the local supervisor I went to the Consumeraffairs. I was told that the service is not guaranteed and felt like the package intercept service is a scam to charge you for a service and not give what you paid for. I will be using Fedex or Ups for now on.

USPS lost my package. I've been tracking my package for almost 2 weeks now... it says it was delivered in mailbox September 8 2015 yet still to receive it. I saw the mail courier on Monday and asked her if she seen my package and she says "no never was in the batch". I then call the post office to start an investigation. They concluded the package didn't have my unit number on it so they had no idea where it would be. I then get a hold of the seller and she sends me receipts of all shipping labels and guess who was lying... USPS.

My mail from Austin to Rosebud from 27th of August has not arrived. Tracking says it's still on transit. I have called both my local usps and usps customer service. All they say is that they don't know where my mail is stocked. I have opened a case, I have tried to reach out to them on twitter but to no avail. I am angry and disappointed at the whole system at which usps work. To even think that d document is highly important and usps dont even care is more shocking to me. I leave them in the hands of God.

I was trying to intercept my international shipment. A package is still in USA, it has not left USA yet, but they said they cannot intercept the shipment just because it is international. I lost 400$ only because of interception policy of USPS.

Never before have I experienced such complete incompetence with USPS in shipping a package. My customer ordered an item on 8/14 to wear for a wedding on 9/11. I shipped it to her 2-day Priority. It has been traveling around the country since then, and still has not been delivered. Her address, by the way, is verifiable. She has a forwarding address on file because she lives in 2 different places winter and summer. So they just keep bouncing this package around from state to state.

Bought a 700$ item, store uses USPS for shipping. Ok no big deal. All of a sudden it's lost and usps won't take any responsibility for it. It's been over 2 months and the conclusion is "it's not their fault if they lose it".

Was told there is no guarantee and it would be delivered that afternoon. I checked my tracking number as of today still not delivered. Why pay for the extra 2-day priority when there's no guarantee? Never again will use USPS. Sticking with FedEx or UPS. This government can not even run the mail correctly.

I will make this very short and simple. I had too many bad experiences with USPS that I could not possibly write all of them. There have been many times where I was expecting my package but it never came. Sometimes it will arrive days later or not at all! I also have sent items out for 2 day delivery and the recipient NEVER GOT IT or received it a week or two later. Speaking to customer service always leaves a bad taste in my mouth afterwards. They will always defend and make some lame ** excuse why I do not have my package. I honestly do not care if this is ran by the government, it is STILL A BUSINESS! SIMPLE, I pay you for a service, I expect the service to be delivered as PROMISED! I am a patient and very understanding man but honestly, they could be very unprofessional!!!

Absolutely terrible service. I had a package coming in 2 days ago. Instead of the mailman coming to my door and knocking to see if I was home to get a signature, his lazy ** just left a note saying to pick it up at the post office. So I had to wait another day to go and pick it up. Yesterday, I had a package overnighted to me to get delivered today. I was tracking it all night last night, it took 8 hours for it to even show up on their site. Well today came, my package didn't. Was guaranteed to be here before 3 pm. So I go to check the mail and I find out that no mailman came today! Not only that, but my package never even left the shipper's city. When trying to call customer service, they won't transfer your call to a human unless you have a good enough reason. And a problem with a tracking number/package apparently isn't a good enough reason.

USPS tracking website is useless information. It is not updated with current information. I've had packages arrive with the sites last status as "picked up" from origin and never changed until the next day as "delivered". I cringe every time a package is shipped USPS to the point of choosing another delivery method even if it costs more. It has come to the point of being flat out ridiculous on late deliveries, lost or misdirected packages. I guess I just can't understand how private delivery companies can get it right and USPS fails miserably.

The USPS doesn't deliver to our house because we have a dog. It doesn't matter that the dog is locked in the house because she barks when someone enters the yard. This scares the carrier who then refuses to deliver our packages because she is afraid of the dog. We have complained many times to the indifferent management in Redmond but they say there is nothing they can do since the union rules do say that she does not have to deliver to a house if she is afraid of the dog. They also prevent transferring the carries to a different route to solve the problem.

Beware of mailing heavy items through USPS, especially if it's close or over 30 lbs. I sent 3 packages, in which 2 packages were lost. They stated that the label came off, which means they still have the item in their possessions, as they were able to send me back the label I had attached. My packages were full of books that had sentimental values to me, AND had my last name were scribbled on most of them. Unfortunately I don't know if they really cared to looked for them, but never again would I send packages, and pay close to $50 each of media mail and lose the items. Also noted that the 3rd box that arrived was squished to the point that it was 1/2 the size that I remembered mailing it. I would NEVER again trust USPS with my packages.

I just received a priority box that was empty and looked like it had been involved in an aviation disaster. Who in their right mind would deliver a box that was not only destroyed but empty of any contents? There is a hole big enough to shove a bowling ball through. That's not the worst of it, I tried for two hours to contact a human to file a complaint but the whole system leads in a big circle back to where you started, so I tried their website and that keeps disconnecting or says it's down. Just your typical government run ** factory. I would have better luck contacting an extraterrestrial than an actual human at the post office. Oh the good news is rates are going up again to pay for the millions of people who collect retirement checks from a system that works like a third world donkey delivery system.

My package had been delivered to a wrong address in CA so I tried to call USPS Consumers Affairs but the problem was nobody answered the phone. I left 4-5 voice mail I never received calling back during a few days. I called them again then someone finally picked the phone up and she asked me detail of the package so I answered all the question what she asked. However, the real problem just began at that time because she was absolutely old, lazy lady that she tried to reach USPS in CA only ONCE per day in spite of I told her the package was a high valuable one. She always just told me like "I have not received any messages from them" during two weeks and she always said "I will call you back tomorrow". However, she never called me back even once before I called her first. I politely request her to reach them more than once per day but she never called me back even once before I called her first.

I moved to Illinois in March 2015. I started noticing that people were sending me things from back east to my new address and I would never receive them. I went to the post office on 2 different occasions when I knew for sure that something should have been delivered but never showed up. The post office official told me that without a tracking number, there is nothing they could do. I've been waiting for legal documents and checks which have never shown up. Items that I have purchased online have also disappeared when sent via USPS.

I want to preface this by saying I understand my mailbox won't fit a majority of packages. That said, the continued total lack of effort by my mail carrier to even attempt to let me know I have one when I'm actually home is ridiculous. I was home, heard the carrier outside of my door and thought nothing of it, as my package wasn't supposed to be delivered until Thursday, two days from now. No knock, no verbal communication, just a note telling me to pick my package up at the post office. This has happened countless times at my current apartment.

I am disappointed with USPS. They charged me $40 for a replacement key for my cluster box. I have never been ripped off like that in my life, $40 for a key. Took food off my take at home. Thanks for taking good care of a customer the post office in Greenwood in 46142.

I had wrote an earlier review that I was disappointed, as the package online said delivered, but it was not delivered. The courier guy was very nice, he figured out what was the issue and delivered the missing packages to me. People like these are good employees.

On September 1, 2015, my neighbor called to let me know she would be delivering 5 pieces of my mail that were left in her mailbox. She also stated that she had more to deliver to other houses. Two of the letters were important and fortunately, she is honest. This is not the first time and mail goes missing quite frequently. It appears to be a problem for all of Nuevo and we have a Facebook page where it's discussed frequently. One person just posted that the postmaster said the mail comes to them presorted and they just deliver it. Honestly, how hard can it be to check before stuffing it into mail boxes.

On August 19, 2015 I mailed some package (returning electronic media in the original package) to Canada. At the local post office I was told to fill out some small form. Paid the mailing fee and was told to track it using the number on the receipt. Within few days the package seemed to reach the receiver. When I called there, their response was that they never received the package. I called USPS and was told that the package (for some unknown reason) was on its back to New Jersey in USA. I waited for a week, but nothing came. I called USPS again and this time was told that the package was in NJ, never reached my address and was rerouted to New York location for shipment to Canada (again!!!!!!)

I had a parcel coming. It wasn't delivered like it should have been. Whenever I've had any questions regarding a sent item, mail or packages I have been encountered with rude and nasty employees! They get paid darn good money and have way more comfy pensions than most of us out here working for far less pay than them! My local post office is so incredibly rude that I NEVER call them or go to their post office to mail packages! They are rude!!! There is no reason to treat a customer like dirt unless customer was rude first!

I filled out a change of address request on the 21st of August to be proactive for my future move. It has you pick a date for when you want it to go into effect. And it clearly states on my confirmation that it is not to go into effect until September 16th. USPS has ignored this, and they are currently sending my important packages and my mail too early to a place I have not moved yet. Why let me decide when it goes into effect if you are just going to ignore it? I am so upset. I am actually currently trying to get it resolved. I have been on hold for over an hour. I have a feeling that I am going to be on hold until 5 pm when they close and will force me to call back for a third day.

Poor management in shipping criteria. This has been going on all year with about 10 percent of my packages shipped to me throughout the United States. Please note I live just east of Gary, Indiana near Chicago. This should of been in my hands by the 27th of this month.

Well after reading others' complaints, I believe I will just never get my mail change straightened out. I moved, filled out cards correctly, only to have them change my address to my soon to be ex-husband's address, which I didn't even know. He called me?? Saw the yellow forward with my name, etc. and wasn't impressed so I called them, was told, "Yes, you both filled out the your cards right." They have no idea how that happened...

I reside at a 10 room apartment house where the rooms are rented out to various individuals. Unfortunately we don't have mailboxes. There's a wooden rack inside the main entrance where the postal carrier puts everyone's mail in a wooden slot. I recently became aware that our apartment manager has been going through everyone's mail so he can get their names to do warrant checks. See if they have any outstanding warrants. I reported this to my local post office only to be referred to local police. Local police at first refused to file a report. They said it was legal for this individual to go through everyone's mail as long as he wasn't stealing or opening it.

I am requesting an investigation in poor mail services at Roanoke Rapids, NC USPS. I have been expecting my employee's paychecks which was mailed on 8/19/15 from Jackson, NC. As of this date, I have not received them. Mispitching of mail in my box.

Lost my package and couldn't track it with a tracking number!? Left packages on my door when I requested to sign. USPS is ran and employed by a bunch of dimwits!!

I never write reviews but the experience was so bad that I have to say something. I've used the U.S. Postal Service twice this year. The experience was so awful that I can't even put it to words. Part of the first package was missing. Although the box was ripped apart and even stamped, "received in damaged condition," I had to make three separate appeals after they denied my claim each time. After writing letters, being on hold, and getting the run around from March until July, I finally received a check in the mail. It was the most frustrating experience of my life. I spent hours on hold. It was impossible to get through to anyone. There is absolutely no accountability. If you think that's bad, I wish I could say how I really feel.

I send a package on 8/13/2015 to **. And my post office & I have been tracking it & it still has not been deliver. It just keeps arriving & depart from all these different post office & I found out it does have the KY Address intact. So why has it not been delivered yet? I'm so mad about this.

A lot of USPS customers are reporting their items are not being delivered. This is especially true in memorabilia and collectibles. There may be theft rings in the post office that steal these items. The USPS should investigate. Their employees and customer service staff are terrible these days. They hire the dregs of society and are all about cheap labor. The USPS needs to pay workers more and offer more benefits. Then, maybe they'll attract better workers.

A package that was to be forwarded to my new address which was just across town. I called my local post office 8 times with no help. I called customer service started a claim and inquiry. I was assured it was being forwarded. The dummy's sent back to the shipper!

I sent documents on 8/6/15 through ''priority mail express international'' (USPS). They said that the documents will be sent within 3 to 5 working days for sure and I even have a receipt saying ''3 to 5'' working days. My package is not yet delivered till now which gave result to a huge loss.

In November 2014 my mail carrier lost one package. Three weeks later, the mail station or carrier lost another package. After numerous calls and complaints for 2 months, the carrier said he would refuse to deliver my mail and that I would have to pick it up in person. I spoke to the station manager, Mr. ** as I am unable to pick up my mail in person. We agreed my mail would henceforth be delivered to the store below me. All was well until yesterday when my tracking number on a package said the package was delivered at 1:45 pm. I checked with the store and was told the carrier did not enter the store or deliver the package. I am tired of this carrier losing my packages.

I sent my set of golf club from Kauai Hawaii to Arizona on 23rd of May. It's been almost 3 months and the set has not arrived. In fact I called several times both post offices in Hawaii and in Arizona. They basically said that the package was only scanned once which was when it's received by the post office and then the package just disappeared. So, at the end I lost the whole set of golf club and USPS doesn't even bother to track it or find out why the package went missing and never even on the way to mainland at all. I usually use FedEx or UPS services but too bad that there was only USPS service in Kauai HI to send back my golf set. Now I've learnt my lesson not to use USPS to deliver anything in the future. They are simply so irresponsible and I lost my $1500 golf set.

That's a sincere question because I NEVER received an answer as to what happened to my first package (more on the second package later). It was shipped via Registered Mail from Hong Kong to my father in his nursing home. The tracking information went only so far as to state "OUT FOR DELIVERY" and then "DELIVERY STATUS NOT UPDATED." Again, this was a REGISTERED package. I contacted USPS at least four separate times, trying to get an update on what happened to the package. The level of incompetence was astonishing, and they NEVER responded to me with status via email as I requested. They just closed the case. I have reported them to the Inspector General and the Attorney General.

Ordered clothing for my son to wear to a wedding. Chose the UPS option not knowing UPS was going to turn the package over to USPS locally. Never would have ordered had I know that. This is not the first time a package takes two days to get half way across the country then comes to a screaming stop at the local post office. My package left North Carolina on the 8th of August. Arrived and was scanned in Farmingdale NY on the 10th of August. Today is the 14th of August. Mail has already been delivered for the day and no package. Farmingdale is 15 miles from my home and it has now taken over 4 days to go the last 15 miles.

My daughter's Mother's Day package was opened and contents removed. Have requested items be searched for in Atlanta. Have filed a complaint. Still nothing… How many reports before something is done.

I had sent out a return shipment valued at approximately $2200. I paid $140 in shipping with a maximum insured amount that only covered about half the value of the package. The package was lost in transit, recovered, and returned to me. Except the products in the package were not what I had sent out. I opened an insurance claim knowing full well that my products were not classified as restricted, prohibited, or nonmailable.

I've always had the best experiences at my post office and their services. I always get my packages and cards in on time and I have never had a damaged package. It is unfortunate that there are so many people complaining about the company on here. Maybe their USPS workers aren't as reliable as mine. They should really change some things so everyone can have a positive experience with the company.

Today I received convenience checks in an unsealed envelope. So I called the Wells Fargo number on the checks and complained and then went through the standard precautionary measures of closing that account. After realizing that I had called the number from the checks I felt the need to go to my bank and verify that this was their product as I had just given out sensitive information. The assistant manager assured me it was their product and pointed out that it was originally a sealed envelope and that the pull tab was missing on the pocket envelope.

I have been shipping items for the last 3 months. Mostly vintage glass. I've shipped over 100 boxes using Priority Mail. When one item arrived broken, I went to the post office to file a claim and was told "you can't do it there." They don't have the forms. For some reason, I couldn't file online. So I had to call and have them mail me a form. This took 2 weeks. After that I had no more problems. Had a few more claims that I was able to file online. Well this past week, I had a total of 5 packages that arrived with the items broken. The first 2 I filed with no problem. The last 3 are another story.

According to USPS tracking, an item I purchased was sent from Kentucky to Honolulu, then sent to California and departed there on 08/02/15 with no destination noted. The expected delivery date noted is 08/03/15. USPS customer service insists the item never reached Honolulu and will be delivered in 3 to 4 weeks. It's 08/10/15 and nothing.

On 8/4/15 our location in Nephi Utah 84648 sent - as they do monthly - a Priority Mail package paying $5.75. The clerk at the Nephi station typed in the wrong zip code - 84092 rather than what is on the package 84117. Our package went to 84092 then was routed to 80217 then on 8/10/15 made its way to 84117. I spoke to our clerk at 84117 who said that it is a 1-3 day delivery. I advised that the sticker shows "Priority Mail - 1 Day" and below "expected delivery day 8/5/15". So due to the disclaimer on their website (not on the package itself) they claim 1-3 days whereas the service they sell in the station is 1 day. I only ask that they be forced to have truth and place on the label 1-3 days or take off the number of days altogether. While speaking with Jennifer at the 1-800 she referred me to her Lead, Robyn who referred me back to Jennifer. Then they hung up on me. Began conversation at 11:53 am, transfer at 12:07 pm and hung up on by 12:13 pm.

I have contacted the local post office repeatedly. I mailed important information to the community college. It only showed up 3 plus weeks. Later after I called the post office, had a card with money stolen and most recently my daughter had a package supposedly delivered and am sure the postal carrier lied as did the postmistress. All rude and many weekend deliveries do not happen. I know this because am sure somebody in the apartment building of 12 units would get mail. Am tired of the baloney and who knows what we haven't gotten. Can't rely on the govt. higher up either.

It's silly how USPS works. If you're not home they take the package back. And they have the most silliest hours. I hate USPS. Wouldn't recommend them to a soul. Why can't they leave the package on my porch? Why is a signature needed? I bought the package... now when I'm not home they take the package back? The USPS is a joke. Very angry.

I really wish I could post pictures. As it so happens my phone will only let me post one. I have received 34 packages in the last two months, and 29 of the packages were badly damaged, including the ones that said fragile on the box. Most of my items were broken but the last item I received was a birthday present for my son and the package was completely destroyed as was the gifts inside. Seeing as this was priority mail, as were a lot of my packages, I believe it should have been handled with much better care! We pay money to pay the USPS employee salary. They need to handle our mail with more care, and it's your job to make sure they are doing so! Very disappointed!!!!

This is not a new issue. I am sick and tired of waiting for a delivery that never happens. This has happened many times from 3 different post offices, all with temp drivers. It's like the temp drivers know nothing is going to be done. Since USPS only makes 1 "attempt" at delivery now I need to go and get my package myself or they will return to sender. I'm not paying them to hold my package and make me pick it up. I'm paying them to deliver the thing. My tracking doesn't even show an attempt was made.

I worked so hard to gather gifts for my little sister who doesn't have much and I sent it through USPS. When it was being shipped I tracked every single move and it was delayed. Instead of arriving three days it arrived in 5 whole damn days! When she told me she received it completely destroyed and taped over with nothing in it, I was outraged and call the post office but they said I can't talk to the person that handled my package. They couldn't help me at all!!! I can't believe these people have the nerve to steal and expect the customer to just take it. They said someone could've taken it on the street and stole it but my family saw the person drop it off. Don't trust them. They don't care about your package or anything you send. They throw it around and make excuses. Because of them and their poor handling, my little sister can't have it. I'm devastated.

My family from Hawaii had sent me a package for my birthday, filled with candies, three birthday cards, and a big bag of poi. My package had been delayed for two days in Columbus, OH. I received it 3 days late and noticed the first layer of tape had been cut and extra flaps were taped onto the box. When I sent my family pictures of the items they'd noticed two birthday cards and the bag of poi was missing. The two cards had $100 total enclosed in them and that bag of poi costs $20 back home. Thank you, USPS for employing thieves. And the worst part is every time I try to file a claim or contact USPS all I receive are error messages and problems with requests being processed. Their phone number keeps disconnecting me.

I moved my law office in downtown Manhattan to a nearby location after 32 years of continuous operation at the same address. I registered for mail forwarding, paid the $1.05 charge by credit card, and received online and mail confirmation of the order effective July 1, 2015. After two weeks, I noticed that mail was not being forwarded, and I picked up my mail at the old location daily. I called USPS to complain. I was informed that mail could not be forwarded since I had only been a "sub-tenant". This was not true but at this point a side issue. My mail stopped arriving at my former office. Clients and vendors informed me that their mail was returned with the notation "Addressee Unknown". The mail carrier confirmed that all of my mail was being returned to the Sender. I tried to stop the forwarding order that was disregarded, but they will not allow me to.

I was in the hospital for a time and my mail delivery stopped because I was unable to pick it up or contact the post office to let them know where I was so delivery stopped. I contacted the post office after getting out of the hospital and they assured me mail delivery would resume. Well here I am over a year later and still getting packages and mail returned to sender. I've spoke with the office 3 times and this last time with the post master and my bank informed me yet again today that my debit card was returned to sender again. I'm afraid to buy anything online for fear of it getting returned or coming up missing. Sad. :(

Thank you Mary **! You took ownership of my business postal issue. You stayed on the phone with me as you contacted other departments through the United States Postal System. Not only did you get the job done, you proved today's USPS employees offer excellent service for the price of a stamp.

My package took a month to be delivered due to "because it could not be delivered as addressed." They said it had been returned to the seller even though when I contacted the seller they said haven't had my parcel returned. The support team were quite useless and didn't really help me what was happening with my package.

There is no such thing as "tracking" or customer service when it comes to USPS. You can keep on entering your tracking number on USPS website or calling or dropping by USPS offices. If you reach a live person, you get the same "don't know, don't care." It has been two weeks for a one week estimated delivery date and I am not holding any hope that I will ever find out what happened to the package.

USPS will leave my package on the road in front of my house or halfway up my drive. The delivery message says they delivered to my garage but they lie. I have had a package stolen when USPS left them on the road. UPS and FedEx have no problem delivering to a protected box at my house with company logos on it for UPS, FedEx and USPS. Some drivers from USPS will deliver, but one of the mail carriers has a fear of dogs and won't go near my house. I have asked Amazon to not use USPS but no joy yet. I get deliveries weekly. I have talked to one of the carriers USPS that will come up my hill and he said he'd talk to his manager for me. No joy!

In Jan 2015 my small dogs barked at my USPS Carrier. In April 2015 after not receiving mail for approximately 2 weeks, and upon word of a family member who had my letter returned as "Undeliverable," I began calling the Post Office. Unable to get through to the local office for over an hour I then began calling the 1-800 USPS Main number. Upon waiting 45 minutes I spoke with a Customer Service Rep who typed out a inquiry/complaint, forwarding it to my local office. The following morning, a letter was hand-delivered to my door telling me move my mail box to the street, or get a PO box, or not receive mail.

Mailed a package July 27 2015. Overcharged by Brian. It was 21 DVDs. Told him 3 times media mail, it's DVDs. Price was 14.85. Asked him 4 times "Is there anything cheaper? Well I've sent DVDs before but not 21." All he kept say was it's 14.85 without looking at me as he repeatedly coughed in my face. As I checked Fri to see where package was (on eBay) I clicked on print shipping label which stated 4.72. OMG ripped me. I feel it was because I wasn't wearing a confederate flag tee shirt. This happened at the post office in Thornton CO 80229 on 88th and Washington. Talked to supervisor but it was my fault for not checking receipt. Really? So I feel if you look like a minority or if you are stay away from Brian!

I have had a P.O. Box at the midway post office for about 10 years. Until the last couple of years I've had no problems with my mail, and the last couple of months my box had been empty. I complained to the post office about the situation and they make it seem as it is my fault. They say stuff like, "maybe you don't have mail." And when told "the problems started when cut back on the postal service," and they just acted like business as usual and replied "there Hasn't been cut backs," even now they've talking about it in the news. I have lost time, sensitive mail, and a check that was supposed have been sent out.

My husband mailed a package to me from New York on a Tuesday. With 2 day priority shipping. Logically, that means it would have been here Thursday, Friday at the latest. It is now Saturday and the mail lady came and went with no package. The tracking site said it should have been here today. Now I have to wait until MONDAY. This is the 3rd time my husband has gotten a refund due to the inconvenience of the USPS not being able to deliver a package on time. No wonder they are going bankrupt. Very upset. He will be shipping via UPS from now on.

You want to know why you are being treated **? It because the US Postal Service stole your items. That is why they are giving you the runaround. The US Postal service used to be honest years ago but nowadays it whatever they can steal from you and they don't care. They will make any excuse they can and what you should do is call the police in the area where you mailed the box and report it as a mail theft within the postal service. I seriously think if enough of us got together and started complaining about the postal service and their stealing, that maybe something would be done about it.

Consistently, when my father mails packages to me from the small town we are from in the south, I receive an empty box, or I do not receive the box at all. Regarding the last box he mailed me the purchased insurance (as he does on all packages he sends me). I submitted a claim against the loss. I have gotten the run around ever since. Initially, I phoned looking for the package. I received 2 different locations regarding where the package was lost. I inquired about filing a claim. I was told they have to mail me a form versus me going online to print one out and mail it in.

Called at 12:49. Complaint in reference to Employee misconduct/Customer service issues. Tracking Number# **. I contacted USPS in reference to a lost package, which even with the tracking number which is assigned to the package, your agents have NO IDEA where it is. What is the purpose of a Tracking Number if you can't TRACK IT? This is horrible customer service. But I contacted your hotline waited 28 mins, even though the estimated wait time is 12-18 mins. 28 mins. So finally got in-touch with a customer service agent, Demetrius who gave me his information properly, advised that they had NO IDEA where the package was, even with the tracking number. That it doesn't arrive by tomorrow to call. That's where I was disturbed, you have no idea where it is but call tomorrow??

When I went to email my package I was sent twice through the line, and instead of assistance I was treated very rudely about minor errors in spelling.

Shipped a small package containing a replacement phone to my daughter in the UK. The postal service sent it to the wrong country - Ireland. It should have delivered in 3-5 business days - Friday was the 5th business day. Called USPS when I saw "Ireland" on the tracking. Was assured it cleared thru Ireland and it was addressed correctly. It never moved from that location. Friday it was still not delivered. Numerous calls to USPS but no workable resolution. I requested they give it to UPS to ship to her but they refused to do that.

USPS 33155, my complaints are numerous and range from "out for delivery" that get delivered two or three days later to "stolen" mail to having to put up with carriers screaming at my wife and I in a very hostile manner while her supervisor stood by and did nothing. My last complain is about a package scanned as delivered that wasn't. When I asked the carrier she claimed she delivered it and my "poodle was outside". I don't have a poodle.. It's a Bichon and she was inside so either the carrier is hallucinating or she got the wrong house.

I think USPS service is terrible. I will try to not use their service. I think they take way too long to get a package to you. I have been watching a package a city away (1hr 1/2) from me, take forever. Sorry but I will request another carrier next time.

Over a week and a half and after 13 phone calls, several filed complaints, ** phone numbers, promises of call backs, and I have still not received my package! I've been hung up on, lied to, disrespected all because I want MY package delivered to me!

It is masked as being the actual postal site with hidden fees. They charge my account with two 39.95 fees and caused NSF charges to my account. The address change was never done. And there is no way to call them and demand the return of my money.

May 1st 2015 - I was in San Diego, Calif. and I mailed a priority mail box to myself in Maryland (I was going on a trip to China and couldn't take items with me that I had acquired on my visit to Calif.). Cost to mail including additional insurance was over $60. I arrived home June 8th - found "my" box in complete shambles. The original box I had mailed was replaced with a different box and the top of my original box was taped to the "new" box.

I sell on ebay and that is a good portion of my income. If the package never arrives at the buyer's house, I have to eat the cost of the item, fees, and shipping! They managed to keep 2 of my packages in limbo for 2 weeks now at the sorting facility that were supposed to arrive at the buyer's house 3 days after sending. I filed a complaint 5 days ago. They promised to call in 2 days and get things moving. The tracking never updated, I never got a call, and this is just the last straw. They already mysteriously managed to break a jar I encased in an entire roll of bubble wrap with an extra thick box. Money out to a buyer once again. The lady on the phone was actually pleasant, but I need action. Their "new and improved" automation system is wreaking havoc for everyone.

I live in Hawaii and do a lot of online shopping. I recently moved to Oahu and was shocked to realize my mail carrier makes NO attempt to deliver my packages. Twice this week I tracked my packages. They said "out for delivery." So I waited patiently. I heard the mail vehicle pull up. It's literally 8 steps away from my front door. Both times the mail person sped away, leaving that pink slip, and NO package. Isn't their job to deliver packages as well as letters? Very frustrated. It's Saturday. If they'd marked my tracking "available for pick-up" initially, I'd of done so. They changed the status literally 5 minutes prior to the mail carrier stopping at the box to put the pink slip in.

Feb 2015, I sent a Valentine's Day card to my niece in Hawaii from Kent, WA. Well she never received it and then Easter again she never received it. Now I'm pissed because I just sent her a Birthday card June 2015 and again she hasn't received it. I shouldn't put a tracking on a 35 cent envelope that I drop off in the mailbox. I thought we could trust our federal postal service. Maybe we are paying them way too much not to do their job. I'm taking a loss here and a broken hearted niece who gets excited when I say Aunty sent a card but she calls 2-3 weeks later and says it never arrived. Very Upset with USPS.

A worst service ever!!! I sent an item and package was insured for 500 dollar. The USPS customer service as well as the online system said delivered, however a different person signed for the package. I opened a claim 4 times and 4 of them rejected. I hardly find some people who could listen me when I called and I built my evidences and related infos with them. The next day another came - dismiss the case.

I mailed a package by USPS on July 13th from New York. The scheduled date of delivery to Texas was supposed to be July 20th. It is the 24th and it still hasn't arrived at its destination. I went to the post office where I mailed it and they won't help me. They say I have to check tracking online. Well, the online tracking info on my package hasn't been updated since July 14th, the day it was accepted at the first sorting facility in Jersey City, New Jersey. No new updates. I've tried calling the #800 customer service line but it's an automated message that tells you to check online. It's been fruitless and frustrating and there's no one that can help!

I mailed a certified mail to IRS office, Philadelphia on 7/17/2015 and it is still circulating. Tracking information: July 17 Departed PO @ Gainesville, VA. Arrived @ Merrifield, VA. Arr. Philadelphia (Zip 19176) July 18 @ 2:40pm. Dep Phila on July 20 to Dulles, VA - Merrifield, VA (7/22). Dep. Merrifield, VA on 7/22 for Phila. After tel call to Gainesville PO supervisor on July 23 for help - no return call. It was an adventure try to find a correct number so that I went to the local PO to get the number. I wondered why many people use private companies. Called again on July 24 and I got Phila # 215-745-2201, then 863-6060, again 215-749-4276. Left message and still waiting.

I had a priority 2-day express package that was supposed to be delivered July 2, 2015, and NEVER was. Now I am going through the hassle of trying to file a claim with USPS, which they are making it difficult to do. I recently had another online order that was (this time) 1-3 day priority mail. (I would have had it shipped by any other method than USPS, but that option was not available.) USPS website said delivery date is today, 7-23-15, but guess what? No delivery, no tracking info. for the last two days, and no change of expected delivery date online. USPS is HIGHLY unreliable. If you have anything important you need shipped, do not bother. It's a 50/50 chance you won't receive it, and highly likely you will be ripped off in the process.

I was expecting to get my passport in about 4 to 6 weeks. It's been around two months and I didn't get anything. I had to call to the passport office and they sent my passport 4 weeks after I send my application. I went to Post Office and they told me that they returned my passport. They also said that a notice was leave at my house which is totally false. Now, I'm not sure if I will be able to go on my trip or maybe I may have to get a new application and pay the fees. I don't have much time. Very upset.

A nightmare from the beginning. My parents sent a box to me from PA to TX, chose Priority shipping. I received the tracking info, and as a lot of folks on here, never was the info updated. I never got a notice that my package was ready for pickup. (They wouldn't deliver it to my door because it was overweight.) So, after countless calls and visits to the local post office, I find out that the package was sent back to my parents as undeliverable. 3 days later, I get the notice that my package was waiting at the post office to be picked up by me. 3 days after they sent it back as supposedly undeliverable. I will never use them again. Ever.

I have been mailing packages for 5 years now every, single day. I mail at least 10-20 packages per day due to having a small business. Since January 2015, any package I send from B'ham, AL. to the upper NE (New York, New Jersey, etc.) the packages either get lost or they take over 2 weeks to arrive. This is for first class parcels. I have not had this problem with priority mail. This is ridiculous! I am going to go out of business because of the crappy service from USPS. When I called and put a trace on it, no one ever called me back about it. I was told someone would contact me in 48 hours. Well, it has been almost a week now and no call back! Give your customers better service!

I went to the post office near me and asked for a package that was out for delivery for two days. Well the carrier comment was, "y'all are nothing but some dumb ** that's always complaining." Well I just recently moved so I have yet to deal with this mail carrier, but my packages never come to me anyway - I always have to go pick them up because of something the carrier didn't do. As a level-headed individual, I went to complain to the supervisor and his comment was, "all y'all do is complain, complain..." If I get my packages, I wouldn't have to complain about anything, but I NEVER EVER get them, so my problem wasn't solved. It just pissed me off more.

I have to rant about our chowchilla post office. It all started a month ago. I was getting none of my mail however I was getting other peoples mail. Same numbers but different street or sometimes same street different number, so I went down to the post office and told them that I hadn't been getting any of my own mail only other peoples mail. They said "sorry we are short handed. That the lady that delivered the mail was a sub from Dos Palos." So I asked "Is there a way to find out if someone else has been receiving my mail?" They said "no you haven't been getting any." I thought wow that's weird. How would they know that just by standing here talking to me and I always get junk mail?

The mail lady asked me for the key to another mail box. I told her my lawyer has settled it. She still insisted she wanted to know where the keys were. I said I didn't know. She said I could be kind like my x husband was and "he gave you the key." I told her "he never gave me the key." She was talking of things that is not her concern, then she asked if I threw the keys away. I said no, and then she basically accused me of lying, then said "well guess I will have to take your word."

Carriers have become so unreasonable! Today, I was out front sitting with my dog. The carrier saw her and turned around. He was not even to my property line yet, so I asked him if he was going to refuse to deliver my mail. He said that he was not going to deliver to the whole, entire cul-de-sac. I'm sure it would have been an easy way to get done quicker.

After ordering a $150 textbook through Amazon (a time sensitive order, might I add), I noticed on the tracking page that they threw it away because it was perishable. To be clear, textbooks are books, which are made of paper and not in any way perishable. The seller was nice enough to send a replacement, which still has not arrived about a week later. They frequently provide a tracking number with a shipment, and simply leave the tracking data empty.

There was no mail delivery or pick up. I was told if there is nothing to deliver they won't come at all. What about mailing bills!!!!! I'm supposed to drop off my mail somewhere if I have any outgoing!!!! BS!!!!! I had a stroke. I can't drive. This is absolutely not ok. They don't answer their phones. Just goes to a generic voicemail.

I receive at least a couple packages weekly at my residence via USPS and I really don't understand how they can legally charge for their tracking service. Way too often the predicted delivery date is incorrect, or there are multiple missed scans in the package's journey. Why? Why are these employees so bad at their jobs? Is this a poor training issue? Equipment? Management? While on occasion other shippers will have an issue hitting the estimated delivery date, I'd say 9 out of 10 times it is dead on accurate. I can deal with the date issue more than the miss scans that leave your package location a mystery. USPS has gotten slow, and very unreliable. I really hope one of the competing carriers finds a way to compete cost wise and takes the business away from USPS.

I ordered the package on 16th July, package arrived 28th July in the morning, but on the USPS tracking website, my tracking suddenly disappeared, good that someone was at home to receive the package. It took almost 2 weeks to arrive, but it finally arrived. It took more time to leave the US than it took to arrive from the UK to my country.

I have not once received a package from USPS, not that I get them late, I don't get them at all. Every time I’m forced to use them I use priority 3-day mail and still, after paying extra, I still have to go to the office and put up with the insanely rude employees and argue to get my own mail. I would advise using literally any other shipping option when possible.

Everytime USPS misses their delivery date, they should have to refund your shipping 100%. Honestly I'm so sick and tired of the mail system failing every time. And instead of fixing it they blow you off. Hopefully one day the USPS gets shut down, and allow ups and FedEx to do the job. I guess it is true... anything ran by the government is worthless. I was supposed to have a package delivered today... but lo and behold it's somewhere in Texas? Or hell, it might even be in new York for all I know... (I'm Midwestern US). Seriously a pathetic and lousy excuse of a "business". Every single time I order something, and have to have it shipped via USPS it gets messed up, lost, late, or damaged. Yet they tell you "nothing I can do about it".

Why do the clerks have such bad attitudes? I am having problems with the mail person giving my mail to the house next to mine! So I went to ask what I could do about it and the person at the counter has an attitude and makes me feel like I am crap! These people I thought are there to help if I have a problem and make me wait without getting someone to help me! After a while I just left. I was talking to my coworker and he told me I can go online and try to get this fixed so here I am with my unhappiness with the over paid postal clerks who are rude! Thank you.

The USPS fails me time and time again. Every time I go to check an update for my package using my "tracking number" It's still showing an update from two days ago. When I was tracking my package while it was with UPS the status updated everyday and my package was actually moving. Now it's literally just "sitting" at my local post office two days now. I'm just sorta frustrated because what was the point in paying for shipping if the package is gonna show up late?

I sent 35 hand-addressed invitations for a vow-renewal ceremony for my parents on July the 6th. I walked into the Post Office in Gray, TN and handed them to an employee personally, instead of tossing them into a box. Every invitation was sent locally. This is a celebration for their 35 years of marriage. Myself and several others have spent countless hours planning and thousands of dollars. It is now July 15th, and by a fluke, I have discovered that the MAJORITY of the invitations have not been delivered.

I'm sure I'm not alone in this. I have on numerous occasions placed priority mail express orders. I usually place at least one order per month. I order from a company that is located in northern Nevada and I live in southern Oregon. Approximately a 7 hour drive away. Nevertheless USPS almost never gets my packages here during their 3 day "guaranteed" service. Sometimes sending my packages to Hawaii for 4 DAYS! I try to file a complaint and find USPS personnel can't and won't help me! This is an endemic problem in the postal service. If it were up to me we would abolish the USPS altogether!

Recently I have had problems receiving my mail consistently. I called my local post office twice to try and rectify the situation. I was told that the matter would be looked into and I would receive a call back. I was waiting for legal documents to come to me and for some reason they were returned to the sender. The sender verified my address and told me that they would try again to resend my important documents. I called my post office to bring this to their attention and I spoke with two different people. The second time I was told that the carrier assigned to our apartment complex has a disability and cannot deliver to apartment complexes, so everyday there is a different carrier delivering our mail. I tried to explain that my mail is not getting to me and also there are times when the mail is destroyed by being stuffed into the mail box instead of being put into the larger box that is provided for larger parcels and also ones that cannot be bent.

Was on hold for 45 min trying to unforward mail, then they hung up on me because customer service closes at 5.

Friends of mine who were staying in my apartment in New York City mailed me back my keys using the USPS 1-Day Priority Mail service. 7 days later, still no keys. The first explanation when I called up was that it was the 4th of July so things backed up a little. The representative said he would write up a claim. Called back days later, spoke to someone else -- no claim had been filed. The tiny scrap of tracking information available from USPS was just that it was accepted at the Patchin Station in Chelsea, and then it was scanned for departure. That's it. A rep from the USPS called me back and basically said, "it probably fell off the truck or fell on the ground somewhere." That's it. Oh, and to pray. I will never trust USPS with anything important again. How pathetic is it that a company can give you an excuse like that --- they don't care enough about the mail to take responsibility for it.

Most of the employees at this post office a pretty nice, but there is one older black worker that is extremely rude whenever helps me. He refused me service because I was pulling the tape off of my package to seal it at the counter. And even today he was so rude to me that I will never go to this post office ever again. The line was out the door and he was the only one working, so I politely asked if he was the only one working. His response was a dry, "No". I could tell he had an attitude as usual. Then I asked if someone else was coming up to help and his response was a dry, "Maybe". I explained my lunch break wasn't that long and I wanted to see if it was worth getting in line for. His response was "I don't know".

Ordered item on 07-09-15 website, showed "shipped 07-10-15" and received USPS tracking #. I tried to track the package on USPS.COM but kept getting "No such number" message. I went to the local USPS building and was told that although the package was shipped out on 07-10-15 that doesn't mean it was scanned. Was also told that when the package is physically scanned then the tracking info will be updated. WOW! Learned my lesson! From now on will pay extra for FEDEX or UPS delivery.

Sent a bank check for my house in Florida to be painted. Used the USPS 2-3 day service envelope. It went from the Bx To NJ via CA to FL. Was told mistakes happen. Also was told they only deliver Amazon pkg on Sunday. Forget the consumer. Ship UPS next time.

My Son is interning in another state. Just before he was to leave his bank debit card was breached. So he left with little money on hand till I could send his new debit card when it arrived. When it did arrive I went to my local post office in southern Kansas. I sent his package priority 2 day mail Tuesday morning. His package arrived at its final leg before delivery to him within 31 hours at the Denver location. It has now been in transit to him which is only 10 minutes from Denver for 3 days (72 hours) and the only thing their tracking will tell me is it's in transit.

Carriers not scanning packages - last year I was told all year by Highlands, TX Post Office they did not have to scan packages for labels that were generated online. That just didn't seem right to me... This continued to cause lost, late and mis-routed packages. Then come to find out they where suppose to scan them. I'm sorry that is not acceptable. No one is accountable to anyone or anything at USPS!! eBay blocks your accounts when you don't deliver on-time - seriously they could care less why packages are late. They just tell us to use another carrier... right!! There are no other carriers for first-class mail!! So, it cleared up for a little while but not for long.

My mail is always in someone else mailbox & sometime packages miss. Well I live in a project complex. Sometimes you get your mail, sometimes you don't. The mailman put my mail in the wrong mailbox. Right now I didn't receive 2 (remind you this is NOT the 1st time with the missing packages & I have made complaints to River Terrace post office like I was told) packages. One tracking number is **. I have even left messages on consumer affairs number **, no answer or call back. I also called **, no answer. So my question is who is going to refund me my money because I don't know where Mr. postman left my packages.

I have had nothing but bad experiences when it comes to the USPS. This will make the 3rd package I have not received after receiving an email that it was delivered. One can't help but jump to the conclusion that the package was stolen. I have literally had enough that I am emailing y'all about it. The item in question was a wallet sold from whippingpost.com. one minute they screw up and not ship it on time. Next I don't get it!!!

I have a package suppose to deliver on the 07/03/2015 but when i track the package, I see "July 3, 2015, 11:51 am - Business Closed - NEW YORK, NY 10013". I work for medical office (open 7 days) and it opened 9 AM - 5 PM on that day. I am speechless for the way they work and I file complaint, but nothing happen. I just got the email, state that "will investigated" then nothing happen ever since. I received my package on the 07/07/2015. Every time, if my package schedule delivery on Friday, and it always will delivery either on Monday or Tuesday next week.

Last September 2014 I was living in Samoa, serving as a Peace Corps Volunteer. My service was over at the end of the year and I was planning on traveling before returning back home to to the US. I had a ton of stuff from my two years in Samoa, and I knew that it would make traveling difficult. American Samoa is just a short flight away from Samoa, and American Samoa it is US territory. This means that shipping items through USPS from American Samoa to the US is considered domestic shipping.

The USPS is a worthless organization. The employees do not care about doing a good job because they are not held accountable. Not only are they apathetic, but they don't care who knows it. I get mail every day that belongs to others. I bring the mail back to my local post office and the supervisor there just shrugs. Maybe, instead of spending money on ads trying to convince the public that mail service is great, they should train employees on their jobs. No accountability = poor service.

While using the "2-day priority mail" for shipping and following the (lack of) tracking information my package arrived at its destination in 9 days. I filed a complaint and was told that the 2-day priority mail is just an estimate. So, a reasonable person would think 3 or 4 days is a close estimate for 2 days. Not at the USPS, there is no guarantee for very poor service. On the 3rd day after filing the complaint I received a phone call at 6:30 am. Yes, that's correct 6:30 am! I returned the call at around 9 am that day and was told that the post office in question is in a "college town" and that is probably why they take an extremely long time to send packages.

Ever since the USPS decided to slow down their mail services, it can take almost a week for local mail to arrive. I've had bills sent to me numerous times from places less than a mile from my house that take 4 days to arrive. I live in a decent sized city, so it's not like I'm in the middle of nowhere. Until recently, letters sent to me from 300 miles away arrived in my mail box the day after it was sent. Now, that takes about a week to arrive. Waiting for important and time sensitive mail is a constant pain since it never arrives when it needs to.

My package was suppose to be delivered on 07/06/2015. Due to no apartment # they sent it back to the post office warehouse. I spoke to a female on 7/6/15. She said "Called back on Monday." I spoke to a guy he said he was gonna call back when they sort out the packages but he never did that. I called back numerous times, no answer. I went to the post office on 149th st. in Grand Concourse. They didn't sent my package there. Now I am left with a purchased that was paid for, but never received it. This is the # **.

If you use the postal service to save money you might as well go gamble it away. Package sent June 22 and 15 days later it finally turned up in same city. I realize mistakes can happen but there was no system to find it and only waiting and run around on phone. AND still no expected delivery date! Only the words "There is no guaranteed delivery date with first class mail". Will pay the extra couple of dollars and always use FEDEX from now on.

I am having trouble getting my mail. I have my credit card statement floating around the neighborhood who knows where. I have been expecting very important mail - it has been 10 since it was mail to me. I had a very important oil lease contract that was mail to me - I never got that. The company had to send it certified. So someone in the neighborhood has a very important contact with a lot of personal information on it. I have reported it till I am blue in the face, it does no good. So my question is do they just throw the mail away when they have too much. So what's the deal.

DO NOT USE the USPS. I paid for next day express mail from NC to NYC on June 16, 2015 is the now July 3, 2015. According to the tracking service my package is still in transit since 06/18. It was last scanned downtown NYC. Customer service is the WORST on the planet! Case number and run around until this day. Customer service seemed to be more concerned with the contents of my package rather than why my package is still outstanding. The feedback is that theft is very well accepted in the USPS environment. I will never stop even after my case is resolved. I plan to use every media to expose the losers for whom they are! If I could save one person from experiencing this type of nightmare, it will be worth every seconds of my time!

Called several numbers and no one could tell me why it had not arrived. They just took the easy way out and looked at the information on the computer. Someone could find out just why it was not delivered and where it was located. Better tracking system.

I ordered tail lights for my eclipse GT on June 26. It shipped from California and I live in New York. And I tracked the number and it said the estimated delivery is July 1. Today is July 1st and I just checked the tracking number and it's still in California when it should be near me already since today is the estimated delivery. USPS is trash. I hate it and will never ever trust this horrible company ever again.

I've had this same post box for almost six years. We get a lot of transients in and out of the house we live in which has small apartments. I've been there for six years, and my husband has lived there for three years. When two tenants vacated their apartments, the post office changed their locks on their boxes, but in their ineptitude, they changed our lock too. Monday, my box worked and Tuesday it didn't. I didn't see anyone changing locks, so they must have done it in the middle of the night. Not a letter to ask if we were leaving, nothing. It almost feels sinister to me.

I tried to file a claim for an insured Priority package. The ceramic content was completely broken even though everything was quite properly wrapped up. It is close to impossible to file a claim online. The website claim form is improperly designed and will crash on you before you finish your claim. You cannot upload documents images without it crashing multiple times. In fact, I spent one hour trying to make it work and I have a new computer and am pretty savvy with this type of stuff. I spent another hour trying to solve the problem at the post office. Another hour waiting for a call and speaking to the USPS person who hears complaints all day long. I wonder why complaints are not being addressed.

Tracked a package from Dickinson, ND to Dubai, United Arab Emirates. The International Priority Parcel was accepted in Dickinson ND post office on June 6, 2015 and took 10 Days to make it to Des Moines, IA, June 16, 2015. Then to Washington on June 20, 2015, and finally to Dubai on June 21, 2015. As of today, no one seems to know where the package is. I called USPS and they made a claim they told me the package was delivered to an agent and in transit to the final destination up to date. I called back and asked if I can get a phone or physical address to the agent so I can have the recipient to go picked up but none of the customer service seem to know on who is the agent is!!! I have attached my tracking # for more details. This service is sucks and 000. If you want to send your package thru them then just forget about it.

I have video of mail carrier helping my landlord commit fraud against me. But USPS refuse to look at video or start a investigation until the postal carrier come back from China in a month. I have a default judgment against me because of fraud.

Tried for a solid hour to reach someone to inquire about a misplaced package at the branch and the phones are purposely left off the hook, switched over to voice mail during business hours or they just pick them up and hang up in your face. I thought how careless and actually dangerous this is now, especially since the influx of terrorists in our country now, making stands against government and industry.

I had a package shipped to Malden, MA from Marlborough, MA, on a priority 1-day mail. But it has been sent to New Jersey Sort Facility and been stuck for almost 3 days there. It was supposed to be delivered long ago. When I try to contact customer care, all they say is it is in transit. When I ask the telephone number of the USPS facility where it was stuck, they gave me a phone number which was disconnected: (201) 915-7001. I am not sure why a local package was sent to New Jersey and stuck there. No wonder this is considered as the worst postal service. Gave that one star to clearly say I am angry and helpless.

USPS postal service is very bad. I did not find comfortable at all. I need to receive a post from Kent, OH. The people at post office said it takes 2 days to reach destination but I did not receive even in 5 days and moreover there is no update about the tracking information till 3 days. After 4th day I see the tracking details that it is in one place... where are the other details say estimated delivery date... they did not provide. When I call the customer care even they don't know anything. They say that website has these details. Even I can see that details on website so why there is customer service team sitting there and talking to people if they don't provide the exact info. Worst facility. Better I will choose other postal from next time.

Online on the USPS website - I ordered a priority mail 2 day service and insured the package for $600.00. I did NOT request signature service. This package was sent 06/17/15 to be delivered 06/19/15 in Providence from California. It was not delivered & no notice was left at recipients address - although the website said it was. The website also showed signature service on my package which I did not request. The package was requested (online) to be re-delivered for 06/22/15 at front door & website confirmed new delivery info & date. It was NOT delivered 06/22/15. I called 06/23/15 Post Office on Corliss Street in Providence. They tracked it down to a pickup station on Thayer Street in Providence.

Very very upset. Tracking said my item was out for delivery, never received it and it says tracking "not updated." I swear USPS is the worst. I bet they wouldn't like it happened to them.

I've noticed that whenever I'm expecting a delivery from USPS and I check the tracking #. They usually give a 5-day window of when to expect delivery. From my past experiences, the package is always delivered at the last minute of the last day of that delivery window. I honestly don't know why they just don't set that date as an expected delivery date. I believe FedEx or UPS are much better options. I will never choose USPS as a carrier unless there are no other alternatives.

Last month, I got an email from a company from which I ordered something online, telling me that my package had been delivered by USPS. I couldn't find the package in any of the normal places, i.e. doorways, garage, mailbox. I called the post office in my town and the postmaster told me that it was my word against theirs, that the package hadn't been delivered. I told him to have the postal carrier call me to tell me where she left the package. Several hours later, she told me that she left it in my mailbox, which I had already checked prior to calling the postmaster.

I've honestly never been this disappointed with a business. I spent $33.00 to mail a package 6X18X36 via three day mail, insured. After 15 days I opened a claim and refunded the customer their $500.00. 3 days later the customer has the package - 18 days after I sent it. What's worse is he's already bought something else and now doesn't even need what I sold him. So I'm out the sale, the shipping, the insurance, and countless calls to postmasters and shipping hubs, and the time registering at USPS just so I could fill out the stupid claim form at USPS. Hate is a strong word, but I really hate this program.

Very unreliable. Packages are sent opposite direction more times than not. Lost mail or mail delivered to other addresses is so common. I'm surprised anyone still uses government services with as inefficient as they are.

I recently put my trust in USPS to return a package I was returning for a refund. It never was received. The tracking number says it is still at Post Office. USPS told me I'm responsible for trusting them since I didn't pay insurance for TRUST.

I received a vintage paper-back book in warped condition; it appears that a mail handler or carrier forcibly bent it in half around a couple of flimsy pieces of letter mail. The odd thing about it is that the package was clearly marked by the seller as having a book inside, and the book is stiffer and thicker than a magazine. So somebody had to work kind of hard to even get it to wrap around those two measly little letters! Given that the situation reeked of carelessness, I decided to call the 1-800-ASK-USPS to report the situation. Years ago, whenever I would have a question or concern about mail, I would call the 800 number and would receive fast, courteous service and almost always my questions could be answered by the telephone agents.

Guaranteed delivery in 1-3 business days from Maryland to North Carolina. Today marks day 4 and they couldn't even get the package out of Maryland according to their very unreliable tracking service. I cannot express how disappointed and upset I am with the USPS. I, for one, am looking forward to the day the USPS finally shuts its doors.

This is regarding the actions of ** in the incident that occurred, I believe it was Friday, June 12, 2015. I had an unpleasant encounter with Mr. ** when I was told to go to another door to pick up a package. As I approached the door another lady was already waiting and said she had knocked and rung the bell many times and no response. Within minutes someone showed up and asked her what she needed and I had mentioned I was also there to pick up a package. As I handed him my slip he YANKED it from my hands, leaving me with a small paper cut, and immediately shut the door. I said to the other gal that was waiting, "Did that really just happen?" and she was just as surprised as I was.