USPS Reviews

A mail order prescription was lost by the post office. Second lost package in 3 weeks. I filed a case with USPS but they have not found my medicine and since the tracking says it was delivered the pharmacy wont refill it till September. The post office said the driver manually scanned it instead of electronically scanning it and they said because of that it could be anywhere. This is unacceptable! It is medication I need and now can't get. We have several different drivers from the post office that runs this route. We have had people in the neighborhood show up at our house with our mail that was delivered to the wrong address. I think it should be a law that any mail order prescriptions should be signed for by an adult. It could get into anybody's hands, including a child! What can I do now to get my medicine that I need that the post office lost?

I want to share my experience and frustration with the USPS. Not long ago I had to go in person to the post office to ask about not receiving a package that the tracking # said had been delivered and signed for a week prior. It had not been delivered or signed for because no one was at home. We were out of town. Finally someone, a bunny rabbit, (I hope you're reading this) went in the back to look for it and then came back with my packet. She apologized for the mail carrier changing the tracking to delivered when indeed it had not been.

Let's start with the fact that I cannot get a package delivered on a Saturday. I do a lot of ordering through Amazon and I pay for Amazon Prime so I can get free 2 day shipping. I order something on a Thursday and I won't get it until a Monday if I am lucky. The best part is the tracking will say that it's been delivered. This means the mail carrier scans in my package in the morning before heading out to deliver (which is NOT what is supposed to happen) then just doesn't bother to deliver it until Monday. (My father worked for the USPS for years so I know that this is incorrect procedure).

Well, my package is suppose to be here 8/6/16. Looks like it's going to be 8/8/16. Better late than never. Should have sent it UPS...

I am very unhappy about the service with USPS. I shipped a care package my son (US Army) officer in Fort Benning. I shipped with priority mail, my box did not get delivery to the right place, but it was sent to USPS' recovery center. I wrote the shipping and sender address on the box. I asked to put fragile on it, but my box still end up unable to ship back to the sender or the recipient. It took me days to find out this happened. When I try to called the customer care center, no one willing to help but just read to you the message from the tracking bar, which I already knew from putting my tacking # in. I told them I knew my package end up in the recovery center. I asked to get a contact #, they will not give to you.

I moved the beginning of July and put in a change of address. Well, since then I have only received 2 pieces of mail. I had legal papers mailed to me on July 12 and never received them. They ironically got returned to the sender on August 3rd with a sticker that said "vacant - return to sender undeliverable." I have spoke with the local office numerous times with no resolution. I filed a formal complaint with still no answers to where my mail is. The answers I get are ridiculous. Not one person has given me the same answer twice. I filed a second complaint and was told Consumer Affairs would call me within 72 hours. That didn't happen. I called again and was told Consumer Affairs was not contacted about my problem and they respond within 24 hours. Not true! I called Consumer Affairs myself and have only been able to leave a voicemail since clearly no one there answers the phone.

I have been receiving sporadic mail since July, our regular mail carrier has not been around. I receive my paychecks through the mail and of course my bills. I have not received any bills or my checks which usually arrive around the 1st of the month every month. In July medications were delivered to me that belonged to a house around the corner, I got in my car and delivered them. Mail that was delivered to my home mistakenly I put on the door with delivered to wrong street. Right address wrong street.

I have mail order medication to treat connective tissue disease and fibromyalgia. My meds were ordered just over 2 weeks ago. I have been calling the Warrendale, PA post office just about everyday to get info for my medications. Today, the new story they fed me was "We are unable to find your package. It is being investigated." A representative was to contact me 2 days ago. "Did the representative contact you?" I replied, "No! If anyone called me, I wouldn't be calling you again!"

Sold DVD on eBay shipped in a large envelope. Charged by buyer extra shipping cost when delivered. When I contacted them they stated the item should have been charged as a package not a large envelope. Last time I looked a envelope was a envelope and a package is usually a box. USPS case # ** - been shipping stuff like this forever and now they say it's a package? Bait and switch shipping charges may cost me negative feedback on eBay. No wonder they are going Bankrupt. Will start using UPS and FedEx from now on.

I have a bad experience with USPS. The reason being a Priority Mail letter sent from Hockessin 651 VALLEY ROAD, DE- 19707-9998 Post Office on 07-20-2016 to New-Delhi (India) has not been delivered till date which contains important documents, and I am suffering heavy loss as well as unnecessary tension. The receipt # is ** posted on 07-20-2016 through Mail. Will someone help me? Thanks.

Package containing our passports is nowhere to be found. We received delivery confirmation, however we were by our mailbox within minutes of the notification and there was no package to be found. Now we don't have passports for our upcoming trip and there doesn't appear to be enough time to even have new ones expedited which means we'll likely have to book new a new flight out and miss out on the first week of our trip... Never mind the experiences we'll miss out on by not getting to visit the first country on the itinerary, but the $$$ it's going to cost us to replace everything??? Awful.

I think of those who work in the offices in the post offices in Jacksonville, FL are a freakin joke. You never answer the phone and when you do, YOU NEVER KNOW ANYTHING. ITS ALWAYS “I DONT KNOW” OR “I CANT HELP YOU” OR “I DONT HAVE THAT INFORMATION.” I think you guys are a bunch of lazy, time wasting people. If you dont like your job or cant perform all of the duties of working at the post office, please walk off the job so someone who is capable and qualified to do the job can work...

My mail carrier, Henry **, refuses to pick up a scheduled package because he claims he is only allowed to pick up packages 8 oz or less. No other mail carrier has ever refused to pick up my packages. The description on the USPS website states they do not pick up packages of more than 70lbs which is very different from 8 oz or less. He says that is the training he received and if want to complain, I can go ahead.

USPS damage my package and won't honor the insurance is supposed to cover lost, damage, missing package. This is a scam.

We shipped a package by USPS 1-Day Priority Express Mail. It arrived a day late and the post office will NOT issue a refund for the shipping as advertised. The money-back guarantee as well as customer service is non-existent. Ship your overnight packages with anybody but them!

The whole system should be eradicated as it serves no use but creates consistent distress from stolen parcels that are claimed to have been delivered, or delayed delivery, and the most nasty employees. America is better off without this system. The post office guy just passed by my house without stopping to deliver my item. When I tracked it online, it states that I wasn't at home and that notice was left, but there was no notice either since he didn't stop at my house. I couldn't believe it.

Continuing problem of missing packages. This is the second package this week. Postal carrier delivers my packages to other neighboring houses. Poor service. Carrier was adamant she delivered the package to my house when in reality it was a neighboring house down the street. Neighbor delivered package later that evening. The latest package is still missing, yet tracking shows as delivered hours after our regular mail delivery.

The USPS here in Gray, Me has lost quite a few of my packages. Some at a cost of hundreds. The people here at the office and out delivering are useless pieces of trash... Only reason they even have a job is because the GOV hires anyone with no brain... simple... Just look at the US government. I'll be glad when the USPS gets done and someone else takes over mail delivery.

I took advantage of no stamps required system but never used it. After registering I did not use it but the charge was automated on a time basis and the charge was applied. Amount: 111.93.

Once again USPS has delayed my package and of course there is no recourse as they say it's not a guaranteed delivery date - then why do you charge more for priority or express mail if you won't guarantee it. They need UPS or Fedex to take over mail delivery. I wish I could give no stars as that is what they deserve!

The system of USPS is a mess. They lost a very important document and they said it's delivered. Now I have to pay fees 385$, lost my job offer, and waited one year without a job for this document to be eligible to work in the country. Their customer service sucks and the post office (3000 Chestnut Street, Philadelphia) has no actions to help... I am so depressed because of this and I recommend everyone not to use their services or not to let them deliver your packages. Just pick it up or better to avoid them.

I had to call to file an Investigation Claim for a package that was signed off as delivered but never received. This package was supposedly delivered to the office of the apartments, but they claim they do not have it. I reached out to the sender and explained that I didn't have the package and was told to file a claim. I explained this to the very rude lady on the phone and was told that there was nothing to investigate since the carrier had done her/his job and delivered that package.

I shipped a package from the Haw River post office insured for 2-day delivery. The USPS lost my package which was a $2,200 dollar package and I only had $50 of insurance. I've been shipping with the USPS for 15 years and never had anything like this happen. I have contacted the USPS, but not getting any results from them.

I naively sent thousands of dollars of rare and valuable photography books from the West Coast to the East coast, at Bell Gardens, postal station. They disappeared. Apparently this is a common event, stuff disappears at Bell Gardens, postal transport station so often that, it's known as the black hole. Why the FBI or even some Government oversight agency isn't ending this obvious criminal behavior is a puzzle I plan to find out about, writing authorities and Congress people. If I was on the West Coast, I would be confronting the manager of that station in person.

I have been receiving mail with my neighbors address as well as my neighbors receiving my mail. I tried to contact the Avondale Postal Service for days and no one answers their phone. I also tried the 800 number and waited on the phone for an hour and a half, only to be told there's a postal outage so call back some other time. I wanted to see if I was the only one receiving other people's mail, so I posted on our community page. I had an overwhelming response from people in my neighborhood having the same problem.

I called the consumer affairs for the USPS in Miami, FL and got treated very rudely when trying to open up a complaint case. Pretty much I got cut off when I was explaining to the clerk the issues that I was having with getting no mail delivery to the new community that I moved into. Our entire community is not receiving mail, the local post office is not being cooperative because of issues with the Developer's representative. In the process everyone has their mailbox on their property line just like the surrounding communities and they are refusing to deliver our mail and holding it at the post office because they want the mailboxes set up in a certain way. The clerk who took my information told me that she couldn't help me because that was an issue that I had to take up with the local post office. The local post office is not helping the entire community, so who is going to help us? It a very desperate situation and we need help now, not tomorrow.

For over 2 weeks all of my mail is missing. My id, accounts, visa cards, packages, business merchandise. Overwhelming amount Missing. Not delivered nor returned. Someone has now tried getting access to 2 of my accounts. Both account information should have been delivered in that time frame. I have 5 cases open for investigation, none of which has even so much as looked at. Not even with the escalations. I have called you!!! Federal trade commission, Investigators, Postmaster etc! NOTHING HAS BEEN DONE. NOT EVEN LOOKED AT! **. I am now looking for a federal Attorney because basically I am being told I have no rights.

I feel like my post master is getting paid enough money to stand around collecting our mail passing out mail etc... Well I was told not to call back. Lol. Um I thought you worked there and last time I checked a phone call was just as important as a walk in. I find this lady very rude and very lazy.

I went to their tracking website and it said I would received my package on July 2. TWO DAYS later, no package. THEN they post on their tracking site the package has been delayed (well no duh), and I won't receive it for 5 more days. This isn't the first time they've been sloppy with tracking updates and shipping time. Maybe if more companies would stop using them, they'd straighten up.

I can't even call them and complain because it's things without a tracking number. If they have a tracking number, I get it. But I've been getting samples for 10 years now for reviewing and ever since this lady has taken over, I haven't got ONE SINGLE SAMPLE when she runs. Caught on a day off, a man was running the route and sure enough, I got one. It's been months since I have received anything but that one without a tracking number and it's only been when she wasn't working that day. I am so mad and don't know what to do because I don't have proof. But have been doing this for years and never had this problem until these last few months. I kept thinking it was me, but now it's been literally months so I know I'm not crazy. I even get emails asking, "did you like your sample" or "can you review here?" with no product having been received.

I had the absolute worst experience with USPS. I had a package sent up to me from Maryland up to State College because I was attending school at Penn State and had forgotten something very important at home. Because it was such an important item, I requested that priority mail be used simply because it was relating to a health issue and I required the package immediately. When the package finally arrived in State College, my address was apparently "undeliverable" because my name wasn't on the mail box. I live in temporary housing as many students do and share a house with 3 other people so we weren't really supposed to put our names on the mailbox as per the instructions of our landlord. Not to mention that this has never been a problem with UPS or FedEx as they have always been able to deliver any packages right to my doorstep.

Tracking technology with emails sent to you when you didn't give them your email address! Weird! They don't honor your privacy, they collect it and share it, and then try to intimidate you to let you know they have that technology!

My parents have been trying to contact consumer affairs for the post office. We were supposed to have two very important letters delivered to us around November of last year. These letters were crucial for my parents ability to work. We went to the post office and were told to call a certain number, which we did. We made a complaint because as you can tell many months have gone by and we haven't received any of the letters. We were supposed to get a letter in the mail which we could use to show that our previous letters were "lost". But this letter as we called today to ask why it hasn't arrived, we were told that it seems that it too was lost. This is a horrible situation that I hope we can solve but we have not been able to contact anyone that would help us or we haven't understood why all these important letters have been getting lost. Please please please. We need an answer. We need help. Thank you so much!

Had the same mailbox for 10 years and suddenly it's 1 inch too short. Kids hit it with a baseball bat 10 years ago, so when I unbent it, the pole snapped making it 35 inches to stand up. I got a citation that it was not 36 inches. So, I had to spend 40 dollars for a new one and had heat stroke in the hot Florida June weather digging the post hole. I watched them deliver my mail every day, and they never had a problem reaching the box. Not only that, but the woman was very rude. I've never seen her before, and I went out and said "thank you lady" with a smile to get my mail and she went off about my mailbox was too short and wrote me a citation. Also, my mail is suspended until it's fixed. Not only that, but then she came to my door later with a box and said "I distracted her". She was so rude and nasty. I can't believe these people have a pension.

The only reason I'm giving the post office service in Port Chester 1 stars because I can't give them zero. For 2 months I have been not receiving my Amazon packages. When I've gone over to the post office the supervisor says he has spoken to the guy and it will be resolved. 2 months have gone by and it's still not going on. This delivery person is too lazy to ring the bell and walk up the stairs. He says he puts a notice that I have not gotten a notice in two months. No packages in 2 months. I have to go to the Post Office and picked up but now I'm going to threaten them to see if I can get my mail.

I went on vacation for 3 months, so I put a hold on my mail. Thinking I would save the USPS some money. I will now have my mail forwarded to my sisters for 3 months. Why try and save the USPS money? My box at the mobile home park where I live will hold quite a bit of mail. When I returned home it was empty and the P.O. said they could only hold mail for 30 days. Never complain to the postal employees. Since I did, I have not received mail that I know was addressed correctly. I continue to get notices from banks and magazines that mail has been returned. When I check they have the correct address on file. I always get junk mail, but replacement credit cards and statements never make it into my mailbox.

I've been reading a lot of reviews the last few days, trying to figure out what's going on with the new and improved USPS Priority Express shipping. It's insane that they can guarantee a delivery date, and then never follow through. It's not about the money at all, and I'd guess that everyone would agree. It's about getting a package when they promise it. Mine is currently only a day late now, but tracking shows its across the U.S. still. Who knows if that's accurate, though?

I purchase and sell on eBay like many others. I have recently moved to an apartment (3 months prior) and my mail is very inconsistent at best. High dollar items left at my door & mail taken back instead of left at office as is suppose to happen, mail literally jammed in my mail box, though it does not fit - you get the gist of it I am sure. I, as many others, have complained to no avail about our carrier. No one knows how he is keeping his job.

USPS is either totally incompetent or run by thieves. I go for weeks and do not receive any mail and finally receive tons of mail. I ordered a part from ebay and tracking states they arrive but never in my mailbox. Just order 60.00 carburetor and tracking stated it arrived but not in mail box. Either the route person is stealing the packages or placing them in wrong mailbox. Before hiring, USPS should require applicants to take and pass an IQ test!!!

It took them one week to deliver my mail – the one I paid extra to get delivered in 2 days. Worse postal service.

For the past week or so, I've been trying to send a stupid package to get a refund or exchange for a product that I didn't really like. So I bought a USPS shipping label and printed it at home and tried to send the package off by scheduling a pickup. I don't know who the mailman or woman is but they just DON'T TAKE MY PACKAGE. I'll choose Knock on door/ring bell. They refuse to come up to my apartment and ask for the package? I mean my door is always open when they should be coming which should let them know that me or at least someone else is home.

6/11/2016. The only reason I gave a star is because I had to give something. I would have given negative ten stars if I could have. I placed four pieces of mail in the stamped letters box on Tuesday. Two pieces of the mail were directly to a P.O. box at this location. As of Friday they were not delivered. I went to this post office this morning to replace the checks that were lost and to talk about why I was concerned about my missing mail. The young man whose name tag only said trainee was very helpful and apologized for the inconvenience. Then the snarky smart mouthed clerk next to him decided to jump in and take her chance to be the rude nasty employee of the government we have all been trained to expect. She informed me that if I had used the "misboxed mail" container instead of the stamped letters box it would have been Golden to Golden.

As an international recipient, there was absolutely no communication or apology for delay of express delivery. I had to do my own digging around to figure out where my parcel was. I came across this website, which gave a clear account of the issues as to why USPS should NEVER be used for international deliveries (at least to the UK). This is dated from 2012 but I can confirm that they have made no steps to rectify this: **.

Current issue resolved.

We are moving in a few weeks and submitted change of address forms online - the effective date is a few weeks from now and then we receive notification that it can take 7-10 days after that to go into effect. Okay, so when we received no mail yesterday just wanted to make sure they weren't already forwarding mail to a home we don't live in but trying to get someone on the phone turns out to be a nightmare. The 1-800 numbers suggests you call the local office. My local branch after many repeated dialings and busy signals tells me to call our main city branch - main city branch is either busy or rings and rings and then an answering machine comes on to tell you that no one is answering the phone (duh!) and disconnects you. I can see the only real solution is to go there and stand on line but when do I have time? Here's hoping the folks we are buying our new home from are kind of enough to hold on to mail for us.

Lately I'm having problems with delivery of the items I sold on eBay. One package was shipped by Priority Mail, going from OH to IL. The route was as follows: OH to MO to KS - then to MO again, and finally to IL. It took SIX DAYS to deliver a one-pound Priority Mail package over the initial distance of about 400 miles that I would cover in 8 hours. The other one was shipped on May 30, is now in transit as of June 2nd. It goes by First Class Mail from OH to FL but somehow went to PA first. The last scan was yesterday, telling me that it left PA but that's it. I'm hoping that it didn't go to Alaska or somewhere like this. Here's to hoping it's on its way straight down south to FL. Can't trust USPS anymore.

I was wondering if you could look into something I have been fighting for. It was a year in March. My son was trying to beat a drug addiction. I mailed him Walmart and an Olive Garden gift card for his birthday. He never received it. I also paid the money to have it insured. When they took the money for the envelope we insured they never asked what was in it. We traced it to the West Palm Beach post office. I went through all of the instructions and filed a claim several times. They denied it and I appealed it. They said they denied it because of a Domestic mail manual section 609.4.3aa).

They twice have now broken my items that they were responsible for. This company is beyond ** garbage.

I placed an order from Jewelry Square which is located in Brooklyn, NY. My shipping location is Hyattsville, MD which is up to a 4 hour drive from Brooklyn, NY. The expected delivery date went from Thursday May 26 to unknown. I contacted USPS customer service and they said there was a glitch in the system - the package never made it to Hyattsville, MD. I cannot understand how my package made it to the Hyattsville, MD USPS on May 24th and was not delivered. I went back to track my package on the 25th and there was no update. I checked back on May 26th and it says my package has been delayed. My package arrived in Jackson, Mississippi at 4:18 p.m on May 26th. It now shows that it had departed Jackson, Mississippi May 27th at 4:52 a.m.

I called this location because this is where my package was last scanned in. My phone call consisted of the lady telling me that my package was never sent and never there. "How can this be when I tracked my package online," I asked. She insisted that my package was not there. After hanging up the phone because the conversation was obviously getting nowhere, I reported them to the BBB. I did this because (1) I was LIED to and (2) because what I had sent to me was ammunition and I did not want that stuff on the streets.

No wonder USPS is in the red year after year. Their service is awful!!! I did a 3 day certified letter which didn't leave the home city until after 48hrs!! At day 6 the tracking said delivery "was delayed" for some unknown reason. Now, after 7 days the letter finally went to be delivered... And since no one was there they left a notice. Granted, OK, it's requiring a signature. But I'm BEYOND steaming at this point. WILL NEVER USE USPS for IMPORTANT mail EVER AGAIN!!!

If I could give them lower than 1 star I would. Their delivery sucks. They can't even ring the damn bell to deliver your package. Instead they come and go because they don't care. ** rude. You ask to redeliver and they don't even redeliver! Who does that? Literally USPS is the most inconsistent of all the postal services.

I received a package on May 6, 2016. There was a key in my mailbox and as I went to open a parcel, there was another key for another parcel. The parcels are labeled "1p" and "2p" and there's 5 of them next to one another and when I spoke to a supervisor she said it can go into any parcel. So basically we are playing a guessing game trying to figure out where our package is. The key gets stuck and it might not even be our package or it could be someone else's. Packages are getting lost or stolen because of them. Every time I call, it's a busy signal and when I go, I'm told something different. I'm lied to. I'm given the runaround. I was told the package will be removed from the parcel and delivered to my home... TWICE for two different packages. Never happened. I asked if someone can call me when they deliver mail so I can get my package. Mail was delivered... I never got that call. They deliver twice because it's a new area.

Our business shipped packages by USPS with insurance. When something happen like package lost, they never pay you back by saying cannot proof the product value. They just taking your insurance premium for insuring nothing. Another stupid thing about their service "intercept a package". When you place the order to intercept a package on their online system. The package never be intercepted and they still taking your fee for the order. USPS is like a mess. NEVER be efficient like other private carriers as ups and Fedex. Never use USPS if you are thinking a reliable carrier.

I would highly recommend that you avoid using the USPS system at all costs. I ordered a package on the 23/03/2016. I was able to track it and found that it had reached customs by 04/04/2016 and was waiting to be cleared. The status then changed to "addressee being notified" (they were suppose to notify me that I had to pay an extra £16 charge to receive my item) which I believe is point blank ridiculous!

Please opt to use FEDEX or UPS instead of USPS. I have had a horrible experience with the USPS with a lost package and I just wish I had used another mail service. The experience was so horrible with so much red tape within the government, that I am totally disgusted and do not want to deal with them anymore. It's hard to get anyone on the phone. I got all kinds of emails closing my case before it even opened. I went out of my way to get to a post office to fill out paperwork when the woman said she doesn't do it, but I was initially instructed by someone on the phone to go to a post office to fill out paperwork. They were supposed to look for the items in my package but I think that they got rid of my list of stuff and didn't think twice about it. During this process I felt invisible and like there was a lack of caring and organization on their part. Don't want to ever deal with them again. Just a horrible experience all around.

Recently I ordered a necklace from a website. About a week ago I got a confirmation that it had left the warehouse and was on its way. Today I got an email stating that my parcel was sent back because my parcel had been opened, tampered with and the item I ordered was missing. WTF USPS. We are supposed to be able to trust you with our packages. We don't pay money for these items and extra money for express shipping for you to steal our items?! Get it together. Luckily the company I ordered caught this and refunded me and gave me a voucher. I'm very disappointed with you. Shame on you usps.

I had an item shipped from a licensed retailer in NC to the item manufacturer in Pocomoke City, MD. The item was shipped on 3/9/16. The item was shipped in for repair. The item was insured for $2000 and an insured mail receipt was provided. On May 17, I made a phone call to check the status of my repair. I was made aware that the item never made it to its destination.

I have an eBay store and buy $200 a month in priority mail. My carriers change, so I never know what to expect. Sometimes they don't scan as being picked up, which means your insurance is no good at all. Then I was having problems getting packages delivered to the wrong apartment. Their GPS cannot tell where they left it since all the boxes are in one location. Then I started paying $2.35 for a signature upon delivery. It worked for a while. They brought the package to my apartment and I signed.

For the 1st time in 20 years I am mailing out cards a week early. On May 4, 2016 from DeLand, FL I sent a flat rate priority 2-Day envelope with Birthday Cards and Mother's Day Cards made from my kids and myself to Sister and Mother. Also an Inspirational book of quotes. On May 5th it reached Orlando, FL facility. On May 7th it arrived at Bronx, NY 10456 facility. On May 10th it arrived at Bronx, NY 10467 facility. On May 12th it arrived at New York, NY facility. On May 13th it arrived at White Plains, NY facility. On May 14th today it has arrived at Peekskill, NY facility. It is now the 10th day Mother's Day is long, my mother's birthday was yesterday and she still hasn't received the package.

I was at the USPS today 5/11 about 11:00 Am. I was about to send a iPhone that cost $700 and I was trying to tape the box very well when a USPS employee talk he won't take my package because I was using the tape from priority mail and according to him I was using too much. He approached me and take it from my hands. He ask me to leave and go to another post office. I ask him for his supervisor many times and he just ignore me. He also started slamming doors. 1020 LOCATION 1020 Tolland Tpke. Manchester, CT 06042, USPS Employee **. USPS can't have this type of employees...

I should be receiving bank and investment statements monthly in the USPS mail. I don't get them always. For one financial institution I have a brokerage and an IRA acct. that have separately mailed monthly statements. This week I only got one of them. Since I get mail of neighbors several times a month, I'm of the belief my statement was delivered to another house on my block. Of course this is concerning and maddening. If someone steals my identity or my money can I sue the USPS? The letter carriers in my neighborhood have headphones on and are more interested in being entertained than in reading the address on the mail they drop through my front door slot. This has been a problem now for years. Every time I call my PO there is a different person working as the postmaster. They listen and nothing changes.

My mail carrier took it upon themself to stop delivering my mail. Apparently, he didn't like that I left a catalog in my mailbox for a few days (despite the fact that all other mail was picked up), so in retaliation he decided to stop delivering. In doing so, he had two packages "returned to sender" as being "undeliverable"... even though I had plenty of room in my mailbox, all parcel lockers were empty, and packages can also be left at my house. Ridiculous! I usually only pick up my mail about once per week without any issue. I used to travel a lot for work, and this was normal for me. Now, all of a sudden, a CATALOG sets this guy off and he's on some personal vendetta against me? Really professional. Gee, I wonder why the postal service is losing so much money?

Customer service for USPS in the Bronx is the worse, will never use again. Was such a waste of time and money. The employees are rude, my package was sitting in the postal office for about a week and I wasn't notified at all. They decided to notify me when it was already sent back.

Had a package that was supposed to deliver to Sioux Falls, SD. Was in Sioux Falls Friday morning. Sunday it now shows Rapid City (400 miles away). Tried calling to live person... system won't let you speak to a live person. All I wanted to know was why this left the city, it was supposed to deliver to and go 400 miles away in the wrong direction! This is our taxpayer money and can't speak to a live person about a simple question. DON'T USE USPS! Last resort if you have no other options.

I purchased something online like I usually do except the seller used USPS. I couldn't have been more disappointed. Apparently to get to Texas somehow it got sent to Chicago. I guess the workers in Chicago at USPS just love doing nothing when they have people use their service. I bought my produce APRIL 26 and it is NOW MAY 6 and still my package in Chicago. I normally get packages within a week and a half but this time... Man, I never knew USPS was the laziest most disorganized company to make deliveries. They should be ashamed of their service.

I recently received a Notice per PS form 3849 indicating that an attempt to deliver a package from India was made at my home on 5/2/16 and that I could retrieve the package from 3585 S. Vermont, the notorious Dockweiler Station @ 90007. True to form, when I arrived on 5/5/16 I had to wait 15 minutes before anyone would assist me.

I was supposed to get a package on 4/20/16. I signed up for text alerts. I got text saying it had been delivered. I go out to my mailbox and nothing is there. It is impossible to contact the post office and you cannot bring up a lost package for 14 days. So I called the company I ordered it from and they were nice enough to replace the order and send it overnight via FedEx/UPS. It arrived just fine.

I was suppose to receive a package from Beaumont, Texas! It was sent out on April 28th, the package arrived in Houston,Texas; it sat there for 2 to 3 days! Now the routing says it is in New York, NY. Has been there for two days now. This is so stupid!

I sent a PRIORITY package to Phoenix, AZ on 04/20/2016 via the USPS drop-off facility at my school in Long Beach. After 4-5 days, I discovered the packet in my own mailbox. I went again the drop-off location and they sent it again. Now, it says there is a problem and the mail is in Los Angeles. "Process Exemption" is the term. I spent 2-3 hours trying to speak to a customer care agent. I succeeded and I was given a case number and assurance that someone will call me and resolve the issue. No one did ever called me.

I was not given a key when I bought my house. I have been waiting 6 WEEKS! Station manager (Eddy) will NOT CALL and is never at work. I have asked for him repeatedly at different times. I have left my number. They keep giving me excuses and I have to drive twelve miles to pick up my mail at their open hours and wait in line. Eskimos in Alaska don't have to do what I have to do to get my mail.

I am in the USA Colorado. I looked at the tracking package and they ** around for over 2 days. The mail was sent to the USPS IN ARIZONA PHOENIX and it's been 2 days and still sitting in ARIZONA now. When it got to my city it's been there since this morning at 5 and still hasn't been here and it's 3:40. I mean it shouldn't take 6 hours to deliver some pants. Like wtf are the ** doing, USPS is so terrible I don't know why this is even a company. So terrible ** idiots.

I wrote a review about 6-7 months in regards to the USPS taking 9 days for something to get from Allentown, PA to Pittsburgh, PA. About 300 miles or LESS!! I did get a response laced with "Kindergarten Syndrome". You know, "It's not our fault 'cause you didn't use Priority Mail". Whomever wrote the response I'm sure went back their building blocks and sucking their thumb after they wrote it. Now, another one. I'm tracking a package that has sitting in Indianapolis for 4 days not moving. So, if I don't use Priority Mail then the packages just sit there taking up space and making twice the work for postal workers. I get it now. Interesting system.

Standing in line with 30 other people while 3 attendance or at the counter. One is specifically doing passports, 1 is mail running for customer, the other is just looking at his computer and not doing nothing. Finally upper management came to assist. Obviously scheduling issues have not been resolved for coverage at site... You wonder why USPS is spiraling into Extinction.

I purchased a money order for my rent on April 2, 2016 and mailed it out same day. In fact gave it to my mail carrier personally. My landlord to this day has not received it. Like I have $400 to just throw away. I filed a claim card, the cost is $18 and another $24 to have it the next day. However, it takes 15 days to process. Another complaint is here. It is April 22, 2016 and I haven't received a drop of mail in 5 whole days. This is very unusual. I have always gotten mail everyday even if it was junk mail. I have called the Post Office twice and they said there is no hold on mail because of the floods in Houston.

Received a message from Amazon Seller that the shipment could not be delivered as it was an invalid address. Checked the USPS number online and it told me it was at the Wells Maine post office. Figured I'd call them directly. The woman who answered the phone didn't provide her name or answer in a professional manner like "Hello, thanks for calling the Wells Maine post office, my name is **, how may I help you?" So I said "hi, I tracked my package online and it says it's undeliverable, invalid address." She didn't even acknowledge the information I just gave her. She instead asked when the package had been scanned out for delivery? She said it must. I said it didn't and told her what it said. I responded it doesn't say scanned and out for delivery. She began to argue with me.

USPS has the worst customer service ever. It felt like I am talking to a person who has never been to a school or is not familiar with the word 'politeness' or 'professionalism' at all. I don't know in what context USPS is providing the service to the customers!!!

I sent a package, one day express. I used the USPS online tracking to check status after one day. The website showed that the package arrived at the JAX distribution enter, but that's where it still is. I sent it on 4/9 and as of today, 4/20, it is still somewhere in the distribution center. I called the customer service number each day for the next 4 days and got the same response, "Umm, gee I don't know where it is. Maybe the label fell off and it got delivered." What a bunch of ** idiots!

Don't waste your time or money shipping from the POST OFFICE in Florida. My family mailed 2 boxes via PRIORITY MAIL from Zephyrhills, Florida 33542 (March 19, 2014 and April 2015) and BOTH packages never arrived overseas. The USPS is very happy to take your money, but if anything happens after shipping THE USPS WILL NOT HELP YOU. They will tell you they don't track Priority Mail any longer overseas. Forget about trying to send a message in their www.usps.com site. Things go into a big black hole. There are some dishonest employees somewhere in the supply chain where cameras are not present. It was a $500 loss & lesson... never ship things from the USPS in Florida.

I have had parcels missing since last two years and mail received with wrong addresses belonging to other people in the street. So I called the Consumer Affairs Manager of the Lakewood, California branch and complained. But to no avail. I ordered clothes that cost me quite a bundle online with USPS the carrier about two weeks ago... I never received them. I contacted Haband the supplier and complained. They claimed that they were delivered to me. I was so upset. A week ago one African American young postal office worker delivered mail as usual last week and as usual envelopes for other households. I followed her and told her about my missing parcels. She said that she is new and cannot help me. I told her to pay attention as this is costly. She did not care.

I was sent something from my sister. She paid for 2-day shipping so that I could get it quickly. I was given the tracking number and the date that I was suppose to receive it was Saturday, April 16 but I never received it. I go to check where it is and it showed that it arrived in TN. Why it was sent to TN, I have no clue. I try calling customer service and had no luck at all trying to reach them. After 35 minutes of useless information, the automated system hung up on me. I honestly do not understand why they charge to delivery and promise a date if they never stand by what they promise. They are the worst! FedEx might be a little more expensive but it's worth the extra money because they do what they say they will do. At least on my end, I have never experienced any issues. I understand people make mistakes sometimes but USPS makes the same one too many times.

Gerry ** is probably the best mail person I've met. He's so organized and friendly. He deserves a bonus.

I shipped a little box to Peru, but it was sent to the Philippines! I called customer service to make the claim, and instead of sending the box to the final destination, it was shipped back to me. I called USPS Customer Service they made me hundreds of questions to open a case, assured me that soon had sent to Peru, but lied. It was a special gift that he wanted to arrive to my little niece birthday date. The only thing that I have caused is discomfort and setbacks. The service offered is of the worst.

I ordered a package on April 8th, I spent $19.00 to have it shipped 3-Day Priority Mail. April 14th still no package. USPS sent my package to cities it did not even need to go to, it spent several days in Denver for no reason at all, and when you call, there is no customer service at all. First of all, there are so many unhappy consumers. It takes over 1 hour 20 minutes to reach anyone. When you do, they lack any respect or service in any way, shape or form. Then they say "we don't guarantee anything." This is fraud.

On 4/13/2016 I, Minerva **, went to the Ravenswood Post Office located at 2522 W LAWRENCE AVE, CHICAGO, IL 60625 to apply for a US Passport together with my husband and one year old son. We arrived there at 11:50 AM and waited in the passport line. At 12:50 PM, an hour later, when we were the next in line, the post office clerk announced that she is going to lunch and will not be taking any more customers. She had not made any announcements of any sort before that time to let us know that she will be going to lunch. Ideally, someone should have been taking her place, but if that was not possible she should have made an announcement letting us know of what is going on, so that we knew not wait in line for one hour with no result.

I have ordered stuff online and has been shipped with USPS, the first time I ordered it, it was suppose to get here in the next couple days. It took them 2 1/2 weeks for it to get here. This time I ordered another thing and it's suppose to get here 1-3 business days. I tracked it and hasn't even left the facility from L.A and I'm in N.C.! I don't know why big stores even associate with them. A) They are way more expensive than FedEx or UPS. Not fair!

I had a package shipped to me that has not been delivered. This package should have been delivered to Concord, CA and today still not received. I called the post office several times, only to get the runaround. I was given a claim number which at this point I don't know if it is valid or not. Claim #**. The postal number provided appears to be no longer valid. I am beyond angry and feel as though I am getting the runaround about my OWN package. I have called Consumer Affairs twice. No return call.

On many occasions I find that the Woodside branch of the USPS is treating packages like their own shopping center. They claim they have delivered the package or "left on front porch" -which I do not have a porch, but I DO HAVE CAMERAS, and I can PROVE that there was no such attempt to deliver packages. I know I am not alone with this complaint, and if it does not get some kind of recognition I will escalate this issue to the media.

One demographic dominates the post office and is notorious for not accepting responsibility for mistakes or apologizing. If you don't believe me, file a complaint in person and review the results. It may be intimidating to some to hold a conversation with an individual that has two inch fingernails tapping on a countertop but it is worth the pathetic experience.

I've mailed things priority mail many times & never had any issues with delivery times. Last week I mailed my car payment priority mail to ensure it'd be received by the due date. The receipt said estimated delivery was March 30. I wasn't worried since that was 3 days before the due date. The loan company called today & my payment wasn't delivered until April 4. I looked up the tracking info, thinking they're just trying to charge me a late fee but they telling the truth. It was going from Houston, TX to San Diego, CA. The tracking shows it went from Houston to Philadelphia, PA then to San Diego. I really don't understand why it was sent to the complete opposite side of the country.

The post office hours are 8:30 to 4:30. Fine and well if you don't have to work those hours yourself. The certified mail notice shows they will redeliver but didn't and due to work hours I can't get to the PO in time to get. Now when the certified mail was supposed to be "returned to sender" which is only 10 miles from me but open hours for me to get there, it has been shipped three hours away two weeks ago and still there!! What can I do to get it? No one can help me and I need it four weeks ago. Not happy.

This company is a scam. I didn't receive my package. I called them and it's impossible to get hold of the customer service and they will tell you the package was delivered to you. This is insane. I hope these scumbags end up in jail.

On the past month alone where we have shipped hundreds of online orders, 4 shipments that we dropped off at the local post office have been lost. Until now no resolution has been made. Email responses are rerouted, calls on hold for hours!

Since I reviewed UPS and gave them a one star, or very dissatisfied review, I have noticed that every review on this website is from unhappy customers. This means that every shipping company is rated one star. The reviews may be individually helpful, but as a rating service they are meaningless unless customers post good experiences as well as bad. So I decided that it was only fair to review another delivery service that I have been very happy with. It may be a surprise to some, but that company is the United States Postal Service.

I order a package which was shipped USPS. The package was suppose to arrive on Saturday March 5th. The delivery guy passed my house, so I stopped him and asked did he have a package for me. His response was "No I don't have a package for you today." The tracking number clearly said the package had been delivered to my address. I called the 1-800 number and was told they were opening a lost case file. No one ever called me back so I went to the postal office, where they informed me that the package had been delivered to the wrong address.

This new post master has been abusing her power as a post master to harass me and stifle the progress of my business, tampering with my mail. I have reported her to the consumer affairs office only to have a circle jerk of reaction and no corrective action taken. She is still withholding my business mail and she refuses to follow the law of placing my mail into my box. I've had this same box for over 8 years. My bank verified she returned business bank mail as "undeliverable" when the address was verified as correct. Google sent me a verification code I never got 3 times. I need more room to tell the ongoing saga of mail tampering.

I put in complaints over the matters and never was contacted back. They gave me a number to consumer complaints when I called them back again. No one answered the phone and no answering machine. Put in for priority mail pick up TWICE, never picked up. Missing package, never showed up. Packages being put in my neighbor’s mailbox, even when item from the same company is properly put in my mailbox. I am beyond angry. And since these matters continue to occur, we may be forced to move.

The United States Postal Service is the epitome of the definition: Atrocious. Me: paid $96.78 for an overnight Priority Mail Express package containing important material for an upcoming event. Them (USPS): No delivery made. Me: No package, No phone call, text or email alerting me to their incompetency. Them (USPS): Could care less. If you have an "urgent" message, please send an email. "We will get back to you in 1 to 2 business days." Me: Thinking about the definition urgent: requiring immediate action or attention. The United States Postal Service is the epitome of poor service. This is just one of four events I've encountered with this company this week alone.

Let's start off by saying I have lived in many towns in Long Island and never once experienced a nightmare with the postal service as I currently am experiencing. Very simply I get about 80 percent of my mail. My neighbors get the rest and I receive their mail on a regular basis. Let's list the problems. 1) Packages have been stolen or never delivered to my house numerous times. 2) Loss of insurance. 2 renewal packages were sent to me by Health First, neither delivered to me. 3) Stolen identity. $6,000 in credit cards I never applied for. Took 3 months to fix. 4) $5,000 in hospital bills. My insurance was cancelled due to not receiving my renewal forms. 5) Doctors have not been paid.

I used the USPS to ship presents to my son in another state after Christmas. We boxed things up, put in packing material so that the contents didn't shift and taped the box shut with packing tape. When the package arrived on the other end, half of the contents were missing. The box was taped shut again so obviously they knew that it had come open and took the time to close it back up. It was delivered directly to my son so no one else had a chance to get into the box. One of a pair of shoes was missing among other things. I did get insurance on the package.

I shipped a package from the Punta Gorda, Fl post office. It had my daughters graduation pictures, wind chime and some medication she left here at my house. They never received the package. I misplaced the receipt after a month and there is no way to track even with my bank statement. I am out money for senior pic and a gift. Horrible service nowadays.

Mail carrier drove through my front yard after a rainstorm and got stuck. While trying to get out, destroyed my yard. After asking him why he did that he replied "I thought I could make it." He will now no longer deliver mail that does not fit into my mailbox. I have complained several times to his supervisors to no avail. I have always tolerated the large amount of other people's mail being put into my box by mistake, thinking the carrier may have a tough job, but not having my mail delivered is just too much. I'm at my wits end as no one at the local branch he delivers from seems to care at all. Still trying to get through to a supervisor who can help, after weeks of problems. I have photos of my destroyed yard and driveway, and my neighbor's mail gets delivered to me at least once a week by mistake.

Friday 2/26/2016 I went to the USPS office Emnora in Houston Texas, to pick up a package undeliver because the postal person don't feel like to go to my door, and start asking to Ms. T ** an African American postal attendant. She throw me out of the office and scream at me to go to next door. Another gentleman help me out but in the mid time Ms. T ** came to the window, open the door and stick the middle finger with her french manicure to me. I consider very disrespectfully action for a federal government employee.

I moved to a different address and forwarded all physical mail with USPS to my new address. However USPS still managed to send my mail to my old address and then lost it in their "system". The mail they lost contains my Green Card.

USPS has such a bad network, that my parcel never get delivered to out of country. This had happens twice this month. I sent it same parcel by USPS to India and it got delivered. Even the provider there called us to make sure we are home. Never ever using USPS for anything.

My mail was arrived to the Charlotte NC USPS facility Feb 16th 2016 at 105 and departed the same day at 9:45 pm in route to the Fort Mill, SC post office. I never received my package. I put a tracer out for the package in the Fort Mill and they do not a record of the package. My case was closed but I was directed to file another claim with the Charlotte office. I was informed to contact Consumer Affairs because they are unable to see that level of movement. No of this makes any sense to me.

I bought a keyboard, and paid 17 dollars for shipping. Later that week, I realized that the shipping is so slow that it took 4 months to get. When I typed in the tracking number, it said it would arrive in 4 days. I bought the keyboard for a friend's birthday, and he was mad.

I am frustrated with receiving 150-year-old+ manuscripts and other paper memorabilia that are stuck in the mailbox, only to be bent and difficult to get out without potentially harming the item. Today finally prompted me to write this review as I had received a 150-year-old+ document, which was in a package that was stamped "DO NOT BEND" on the front and back. Where did I find it? In the mailbox, bent. Please read what the package *clearly* states next time.

The employees at office 110 Walter Way Stockbridge, Ga 30281 charged me a $21.00 late fee on an available post office box. I didn't pay the box fee on time and they changed the locks and returned my mail to sender, but advised me that it would be a $21.00 late fee to lease this space. It even had an available box slip on the outside. The receipt is dated 2/2/16 10:34am bill# **. The clerk is **. The description on the receipt is listed as "miscellaneous revenue", not late fee. The supervisor was aware that the clerk charged me a late fee. Check the camera.

My Boyfriend send me a packet at the 14th of December 2015 containing personal items and other stuff worth the amount of 184,90 euros. It "arrived" around one month later in another kind of packet with a letter saying that the real one got damaged by transporting. This letter asked me to contact my local office, what I did. The packet wasn't containing any of the items that were supposed to be in there at all. Instead I got stuff that wasn't supposed to be for me. That means someone else got mine... My local post office couldn't help me so they ended up giving me different number that I should call. I tried all of them and they were occupied at all times I called and then although they told me to leave my number to call back, they never did. Can someone please help me?! Even though I might not see any of these items again I would appreciate getting the amount back they lost. Thanks.

I have a situation when they say that they delivered my item in my mailbox. Item does not fit in mailbox. If item was put in mailbox I would like to know the magic words they used to fit it in there. This is not the first time this has happened. I had to buy the item from somewhere else at a higher cost. Noting that item is 'DELIVERED" tells sellers that the item has been DELIVERED THEREFORE THEIR TRANSACTION WITH YOU IS FINAL. NOT THEIR PROBLEM. Case ID **. I have pictures to support that. So where or whose mailbox did the postal worker leave my package. I live in DC. Clearly this delivery is a lie. WHAT A SCAM. Postal worker sees something they like just say it was "delivered" and they have a free item at your expense. Seems like bad postal workers are protected by their organization like bad cops. I have pictures to support that.

Tried to start my own very small business about 6 months ago. Opened a stamps.com account and right from the beginning within a month started getting complaints about not receiving their packages. Why do they ever have tracking numbers? Has never even once helped me! Has anyone ever been able to find or retrieve a lost or undelivered package! Well I have and I am about up to my 10th package being lost! I do not understand how or why this is acceptable!!! This is complete ** and the USPS should be disbanded! They have singled handedly made sure that there is no possible way for me to be able to start any kind of business of my own that has anything to do with the post OFFICE!

Certified mail not delivered. Home mail not delivered for 5 days. Non-factual information filed. If any actual business operated this way, it would be out of business.

Constant packages being broke. The word fragile don't mean anything. Try to make claim, they share like to deny looking into FedEx. Maybe they care.

I sent an envelope using Priority Mail Express, cost of $22, on Friday, Feb. 26th. The lady at the post office assured me that my receiver will get the package no later than noon on Saturday, Feb. 27th, 2016. As of now, Monday, Feb. 29th, the package's whereabouts is "business closed". I don't know what that means, since I sent it to a Manhattan address, and even if the local post office/shipping place was closed, they should have still received it by today, 2 days AFTER guaranteed date. I had to call back multiple times, and finally got someone to call me back.

Unbelievable timing. Letter - certified and insured, mailed from STRATFORD, CT 06614 on 2-18-16. Today - 2-29-16 - still in "delivery system". Promised delivery day - 2-23-16. Nice weather, no heavy snow, just laziness from USPS. Called several times to USPS, complained, but nothing is done. This is unbelievable - you paid for service - and zero respond. USPS - you will never see my business again. USPS - you are "long gone". Several attempts to file complain on USPS site - difficult to fill simple application - very manipulative site. Nonsense questions with duplicative questions. Typical for US Government.

I shipped 10 boxes internationally for my move to another country and purposefully insured a number of items in the case that they were damaged. When some of these items were indeed damaged, USPS not only failed in their regard to be my liaison between myself and the foreign post office, but they also refused to admit to their own error and incompetence. Therefore, five months after my original claim, they for the third and final time, refused to recompensate me for damages to my items. Do NOT use them for international shipments; they do not understand their own procedures and will waste both your time and energy if something goes wrong with the shipment.

Regular mail is faster than Express Delivery. Save your money. My wife paid $62.50 to send me a document via Express Mail on January 27th I needed urgently and was told that I would receive it within 3-5 business days. Received the letter on February 4th which was too late.

Yesterday 02.25.16 I got email confirmation that my package was delivered and left on porch. There was nothing behind the door, and nobody delivers anything or rings the doorbell. I have 3 GSD and they let me know soon as somebody comes to the door. I call this morning and was shocked that somebody answered the phone. Well, the supervisor was not there and he will call me back. Whole day waiting on call back and also put note on my mailbox that I need to talk to the mailman. He, she put flag down and was going. I try calling the post office in Killeen, TX on 10th Street again and the phone stay busy.

The USPS has lost the last 11 packages I have sent to my daughter in college, their web customer service is a continuous loop and results in no help. The automated telephone service does not work any better, if you manage to get in the queue for an agent it disconnects after 20 mins of music.

There is a USPS government employee who is giving out our personal information to unauthorized individuals. This is the third time we have encountered people or businesses that have been giving our information from this person. Recently my husband received a text from her stating information that she should know nothing about. She somehow has access to our US mail. This individual is a mail carrier and has access to our mail carrier whom I suspect is giving our information to her. How do we stop this intrusion into our personal business? I have tried calling our post office and none of my calls have been returned or any of my questions answered. This is a direct violation of our privacy. Please help.

A package was sent on 02/08/2016 using Priority Mail. It arrived at the Post Office for the zip code that was on the label. Carrier couldn't deliver it, but didn't give reason. Now it's 2/23 and there has been no update. USPS said it was being returned, but they can't tell me where the package currently is. I have opened a support case on 2/19, haven't heard from USPS yet. Worthless company.

For the past couple of weeks, I have been receiving other people's mail and not receiving my own. I have spoken with Leann **, who claims to be the manager of the Whitehouse Station Post Office. Each time I speak with her she tells me she will look into the issue and return my call. The return phone call never comes. When I call her back, she claims to have checked into the issue, but there is no answer. This morning I called her and let her know that I never received mail on Saturday. She said that she is training new people who are confused. I asked her for her boss' name so that I could have a discussion with him and she said she doesn't have one. She told me to contact Consumer Affairs and they would take care of it. Very interesting response, but I am doing as she instructed. I would love to talk to someone in authority on the USPS, Whitehouse Station Post Office.

A package was shipped to me via 2 Day Priority mail, SIX days ago. Tracking only shows that it was picked up. A call to USPS gave me the SAME information that I can see when I track! Their online contact features just take you around in circles. I just gave the tracking # to an automated system over the phone that told me the same thing the live person told me - "your packaged was picked up on...". I then copied and pasted the EXACT same tracking number (I checked it three times) into their online web form and was told, "Tracking number is invalid." Nothing changes with USPS. They redesign their website, promise better service, and it's still garbage. Where's my 2 Day Priority package USPS? WHERE?

I placed an order with Amazon on February 12, 2016 to be delivered to a family member on Feb. 14, 2016. On the 14th, tracking information showed delivered. A few hours later, tracking information was updated to delivery will be made on February 16. On the 16th tracking information showed left on front porch. No one saw or received the package. After that date, I contacted Amazon and received a refund. Foolishly, I re-ordered the items with Amazon again on the 18th to be delivered to my address this time, on the 20th. Well, tracking information stated that package could not be delivered as addressed even though I have lived at the address for over 10 years with no delivery problems. This is very frustrating.

Mailed certified return receipt, requested legal documents and checks to Fort Worth, TX. Documents were delivered to someone in Austin, TX. I/They are unable to get the package back. I requested a refund and was told no. I was told the package wasn't insured. I explained I wasn't requesting a refund for the contents-only the postage. Was told flat out "NO". Does that make ANY sense? My advice: NEVER send anything of any importance using USPS. My mistake!

I can't count how many delayed and lost packages. I live in NYC and this has never been a problem for till recently. It's unacceptable. I wish I had more options. I would use them. Good luck trying to get a hold of a human being on their support page or line. 1 hour wait on the phone and I had to go through loops just to get there. The best part of all this, no one cares. I don't care how hard they work at a job they choose to have, if they can't do it properly why do they even bother?

Sent a package and it was damaged in their process. When I call, they kept passing my calls around like I was bothering them. Now, I have to wait and hope they can do a mail recovering reach and return my package if the damage isn't too severe. If not, it's a LOSS. Really!?! It isn't my fault! What a bad experience I have.

I'd avidly been following a number of orders from Amazon, had them sent to my father's PO box. I don't live in the best building and boxes get pried open regularly. I've never had a problem doing this before. I noticed that the key did not work in the box, which was unusual. I had print outs of the tracking numbers etc. which I provided to the clerk. I was informed that for reasons that they could not provide to me my father would have to come in person to retrieve the items. I explained that if there was a problem with the PO box he would resolve it with them, however I would like to retrieve my items.

I am angry that, even though they can see by my tracking scan that the package was not delivered to the correct address, but they won't even TALK to me and help resolve the issue that THEY LOST MY PACKAGE. They apparently refuse to take responsibility for their own actions or the actions of their contractors.

At the main Euclid Avenue post office in Arlington Heights, IL, I mailed a passport renewal to Philadelphia, first class certified mail, on Feb. 4, 2016. It has yet to be delivered, 11 days later! Maybe tomorrow??? The large envelope was barcoded and the mailing label was pre-printed by the post office (kiosk service), and therefore easily routed and tracked. So, occasionally, things happen. Like today, it's a mail holiday... but the KICKER is that via the tracking service, I have been receiving email updates on the status of my mail that are totally inaccurate. My mail was routed to Los Angeles via Sacramento 4 days after mailing, and there it sat for 6 days.

USPS 2-Day mail is a scam, rip-off, hoax! Out of the last six or seven packages I've sent 2-Day mail, ZERO arrived in two days. Sometimes over 24 hours go by before the package departs the facility of origin. It's such a lie. You might as set your money on fire. That's about how good it is.

First off, I don't really complain about anything in life. I'm a happy guy, but recently I sold an item of $560 and used priority mail to ship it. And yes they lost it, the tracking stopped in the post office in the destination town... Now the buyer is filing a chargeback on the credit card. So I called USPS (has anybody ever called the USPS 1800 number? What a draggg... After a long repeating and slow automated answering machine, finally you get to wait online for an hour for a callback. I mean wtf. They are the biggest shipping service in the whole world, they can't get more people to pick up the phone to wipe their dirty ass for their wrongdoings??)

Incompetence is a mild term for this unit and if I go with the person with the 'green card' posting, quite likely they are engaging in criminal activity. It is just shocking the authorities are doing nothing about this.

I have attempted to make a complaint regarding the mail carrier cutting across my lawn to deliver mail. Yes, I do pay to have my lawn manicured. No, despite my calls, the carrier consistently cuts across my lawn. I have decided to put up a barrier but WHY can't USPS stop it from happening? After my last complaint (last week) we have received NO MAIL. Coincidence?

I have filed many complaints against the Post office in Raytown. They deliver mail to the wrong postal boxes. I have not gotten mail in over one week. I called Postal Lady who stated would call me after investigated the matter. No phone call received. Raytown did not put in my family's change of address. So, they held mailed or lost it. It took months to get issue resolved. After calling DC and placing 4 change of address in, I still haven't received my tax document. The worst service possible. No one is held accountable.

For the past few months, mail delivery has been horrible in our neighborhood. We and our neighbors receive mail that is not even addressed for our street. We regularly receive neighbor's mail and we subsequently deliver it. We have had our mail stopped while we were away only to find that it was delivered everyday for over 2 weeks. Luckily, a neighbor saw this and took it in for us. I went to the post office to notify the management there of the issue. His reply was how difficult his job was.

I am highly disappointed with my local post office (Eastlake-Chula Vista, CA) and the USPS overall. My friend recently sent me a package for Christmas and she mixed up the numbers 1297 and 1279. The package still had my name on the front of it. My neighbor ended up accepting the package and keeping it for 2 months. When I finally got it back 2 months later, it was taped back together.

In the last 2 weeks, the USPS Merrifield, VA Post Office (sorting center according to an employee of my local Post Office) has purposely delayed delivery of 8 of my packages. Four packages arrived on Jan. 20 for delivery on Jan 21 (before the East Coast blizzard on Jan. 22), but were deliberately held and not delivered until 6 days later! On the 22nd when I checked, USPS had changed the arrival date at the Merrifield facility from Jan. 20 to Jan 21, I can only assume so they could say the packages couldn't be delivered on the day of the blizzard. This week I've had more packages arrive at the Merrifield sorting facility only to sit there and be held for days instead of being delivered.

I have a couple of issues. First of all, this is a business where people are expecting packages everyday. We understand that things happen sometimes, we are all human, however, sending people a notice saying their package(s) have arrived, and having me go check the mail only to find that there is no package for said person, this gets annoying and should never be tolerated. We have contacted the seller(s) for packages as well to be sure they are not the ones sending that message out. They are not.

So I ordered 3 textbooks from B&N and I have a membership with them so that means 1-3 day shipping right? Not the case here because of USPS. I placed my order on 1/22/16 and still haven't received my packages. How is it that it takes more than a full week of business days to deliver a package that should be maximum 1-3 days? ASK USPS because they love screwing up packages and making failed delivery attempts because they're trained HORRIBLY. I was suppose to receive my order on 1/26/16 which is a Tuesday THE LATEST, but due USPS and their B.S. I still haven't received my packages. I checked every day up until now and the tracking information shows that 2 of my packages were OUT FOR DELIVERY on 1/29/16 and never updated after that, and then today I see on those same 2 packages that a delivery attempt was made today 1/30/16 9:51am and notice was left. REALLY?

On 12/17/15 I mailed a package from Cincinnati, OH to Nutley, NJ via USPS Priority Mail which came with $50 insurance. There were some cookies and 5 gift cards in the box. (3 ($15) Target, 1 ($25) BP, 1 ($15) Xbox). I didn't get additional insurance because I've never had issues sending packages to this address. When I checked online it stated on 12/19/15 that the package was "Delivered At/Near Mailbox". The recipient never received the box. I waited the allotted time (15 days) to submit a claim.

I have been waiting for my package for a lot longer than I should have. The so-called package tracking sucks! I guess they are too lazy to scan a ** barcode, not to mention it took 3 days for the ** package to leave the state it was coming from.

My package has been sitting at this USPS for a week. I am needing my special brace to minimize the pain during my daily activities. I have went to the local post office because no attempt to deliver has been made yet. When I got there... As usual there was a long line of angry consumers ready to argue and fight because their lack of concern with your merchandise. When I got to the window the lady told me she can't find my package and have the company contact them about the matter. Are they serious? I am very disappointed with this location as this is not the first or the last time I will have this problem. They are rude as well as inconsiderate and it almost feels like you are bothering them when you come down there. I recommend this place to be shut down, everyone fired and hire all brand new workers.

I have been using the USPS because of the price. I understand that you pay for what you get but my packages never arrive by the expected due date. NEVER. I think I could understand even if they were a day late 50% of the time. But, recently, that has not even been the case. I follow my packages online and that tells me nothing. I believe that my packages are not even being scanned half of the time. I just don't understand why the USPS even has an expected delivery date.

Pay for two-day shipping. After it being a week late I called because it never even left the facility it arrived at a week prior. I was told on two-day shipping. They are allowed 2-5 days. Which is b.s. imo, which I responded “It’s been 7.” and they told me, "Well we have 72 hrs to respond." So I said “Ok it been a week so apparently I must get a refund for my shipping.” which they responded "We don't do that." I said "Ok so you're telling me to use another shipping service from now on." They responded "Go ahead." What a joke!!!! No wonder USPS will be out of business in the next decade. Only thing I get through them on time is junk mail.

I WAS AT THE USPS AT 3470 MCCLURE BRIDGE RD. ON 1/26/2016. Me and my fiancee want to send a box and a letter to Ohio thru Priority mail, and I was asking this lady who attended to us. She shut me up every time I asked a question about the cost of the mail and I feel so bad I step outside and she told my fiancée because she was married to a Nigerian MAN and they no more. I will never go back to this USPS AGAIN. SHE TREATED ME LIKE A **. HER NAME IS (**). JUST BECAUSE I'M FROM NIGERIA OR MY ACCENT?

I had a package that was supposed to have been delivered today and upon checking the USPS tracking service, it stated out for delivery. Time of this complaint is 10:02PM and no mail delivery. The USPS tracking indicated 'Notice Left: No secure location available'. The package I'm waiting for is small enough to fit my mailbox and even leave space for other mail. They say they attempted the delivery but such things didn't happen. And the package is small enough to fit my mailbox so why not put it in my mailbox like they usually do. Then I tried for a redelivery for 1/26/2016 but USPS system says that the date is past. It's only 10:25PM on 1/25/2016. Does that make sense? Not to me it doesn't. There are attempted delivery and then there is "Attempted Delivery". Quite a frustration to see a part of the federal system not functioning properly.

I have been waiting for a package to arrive that said it would be delivered on the 23rd on your website. I have tried to contact USPS using both numbers and it states customer service not available. The fact that I can't talk to a human is bad customer service! Your recording only pissed me off more! Your tracking shows nothing since the 21st??? I want to put a tracer on it but that isn't even an option. The money I paid is a lot and I can't even track it when it's insured. NEVER NEVER AGAIN. USPS IS NOT WORTH IT. IF I HAD SHIPPED IT UPS I WOULD HAVE HAD THE ARTICLE. THANK YOU FOR NOTHING.

Whenever I am to receive a package delivered by the U.S. Postal Service, they deliver it to my next-door neighbor's house. My neighbor has a parcel container on their road so the post office thinks they can put my packages in there also. If they don't want to deliver packages to where they are supposed to go, then maybe they should just stick to mail. Now I have to go out to the road on the days I think I may have a package delivered so my neighbors don't take it back to their house which is very inconvenient since I have to get in touch with them and make arrangements to collect my package. The mail carriers just find it more convenient to leave my parcels at the neighbor's address.