USPS Reviews

I sent out a box from Eagle, Colorado addressed to my home in Yonkers. The box weighed 37 lbs & 14.4 oz. It was insured for $300.00. I received the box weighing 10 lbs. Items were missing from the box and other items were placed inside the box. I have been trying FOR OVER TWO WEEKS to get the proper forms. I have been to the post office, called the help number and got a confirmation for the form and STILL HAVE NOT received the forms. Furthermore, they told me that they would not pay for the loss without receipts. I paid for a service and did not receive the service.

First I have had mail returned to sender saying I am not at this address, one including my home insurance, and I ordered shoes and never got them, saying I picked them up, and I have called many times and no returned call yet. I called 8039266354.

Probably the LAZEIST staff on the planet. Never answers the phone, doesn't want to help to find any packages. I was trying to track a birthday present all of today and most of the people I talked to seemed like they'd just woken up. If this was a real business they'd have gone bust decades ago. Probably has something to do with the fact that they hire complete donkeys to work for them. All we can do is complain and suffer.

I've done a COA numerous times before. But lately I keep getting the error message saying that my card can't be processed due to incorrect address for my card, when it's CORRECT and has not changed! All the hassle for just 1.05 charge. I do it online because doing it by paper takes longer. Now the online process is causing inconvenience. They need to fix this asap!!! Because my card(s) are not the problem!!!

Mailed a package to a customer on 3-23 and the track # never shows any movement which is normal for them. So a week later the customer emails me asking if I have mailed the package. Yes I did. So I call the consumer affair people again, (and they know me now lol) and the lady says she'll look into it. I wait a few days and still nothing. So I call back and get another lady and she was as mad as me. She turned out to be a pitbull.

This post office has fallen into slovenliness and horrible service in the past two years. The personnel are often flippant, shuffle instead of step right along to get the job done, could care less about mess-ups with the mail system in house, will do nothing about complaints, make excuses for bending and folding your pictures to stuff them into your box, lie about placing notices in your box, and finally accuse you of not picking up your mail for 2-3 weeks as an excuse to ruin your mail or return it to sender. In fact, I pick up my mail 3 times per week. Sometimes a package is not delivered at all and sits on a shelf in the back for 3 weeks. Manager's name is **. Worthless. Won't help at all... not even a "sorry, I will let our staff know and try to do better next time."

I did mail an item on March 4th 2014. A month later no one received the package. So I called to ask why its taking too long. The answer was they don't know and I have insurance on the package so I asked them about the insurance. The answer was they don't know when I will get the insurance or not. They have the worst customer service ever. I just talked to one of the supervisor supposed to be her name is **. She is very very rude.

Grand Haven, MI post office is a JOKE! We are constantly getting other neighbors mail delivered to our home. In addition, we are not getting all of our own mail. Today, I received the mail of 4 different neighbors. We are the first house on the street. Apparently, the mailman didn't feel like delivering the mail to the homes in which they belong, so he just put them in our box for us to deliver. Happens all the time.

For the 2nd time in 3 weeks, a package of mine has gone missing. It does no good to open a case cause they do nothing about it. I'm disgusted with the service of USPS and will not use them to ship anything from now on. USPS sucks.

The woman that has been assigned my route in the past to cover my mail man and who is now either covering for him again or was assigned to the route, is not delivering my packages in inclement weather. I should have had a package today but because it was raining, the status states "no safe location to leave package; left note." There is a safe place to leave my packages: right at the front door where she always leaves them when the sun is shining!!! I have complained about this woman before to no avail. They do absolutely nothing! I want this woman off of my route and reprimanded accordingly. Furthermore, I want someone on my route that is competent enough to do the job they were hired to do!

This is about my green card sent by UCSIS, that I have paid $450 for and waited since January 2014. Only because USPS noted "the package was delivered on Aug 6th, 2014", I still have not got my green card. It was approved and the card was supposed to arrive to my home address on Aug 6th, 2014 by priority mail. Last Nov, I went to the post office in person, I called them 2 times, they made it so clear that "the package was delivered, it was not their fault." I had to reapplied my card on Nov 2014, by using an honest reason "My card was issued but never received." By choosing this honest reason, a kind USCIS officer returned my 2nd payment of $450 in Dec 2014. But as last week, March 21st, 2015, a final decision letter sent to me stating I had to reapply the 3rd time with the correct fee.

USPS is full of ** I tell you. No wonder they are in bankruptcy because of their budget. So my mother mailed me a package to be sent by priority mail last Monday March 23rd. They guarantee 2 to 3 days. Yeah right, 2 to 3 days my **. More like a week. I'm never ever using USPS to mail a damn thing for me ever again. My advice, don't use USPS. I rather use UPS. PERIOD.

I sell time sensitive products online for weddings. I pay for tracking and my post office is too lazy to do an acceptance scan so my shipments are not tracking and then I have to deal with customers wondering why their shipments have not been taken to the post office yet! USPS needs to get their act together. I took 7 packages to the post office 3 days ago and still no tracking! USPS has really gone down hill!!!

I used to believe we needed a US Post Office, but now I wonder if the average postal worker who makes much more than the average American is smart enough to handle the job. I mailed a first class package from Cleveland, OHIO to Bowling Green, OHIO (approx. 90 miles away). It was mailed on Friday and supposed to arrive by Monday. Tracking shows mail traveling four days going from one Cleveland location to another and back to the original location. It is Thursday and the mail is now in Michigan. There is absolutely no reason for my package to be in another state. I hate to use the words 'idiot' and 'stupid' to describe people, but this is just absolute incompetence and maybe we should consider letting the private sector now handle US mail.

My husband went online and paid 9.99 for an address change, this was on Feb 22nd 2015. Since then we have spoken to them three times. On March 23rd at 12:06 pm, which was the second time we made a call to the 800#, my husband spoke to the lady which apologized, and said she didn't know what happened, and that she was going to have to report it to Consumer Affairs, that we were going to be contacted within 48 hours, STILL WAITING.

I sent an 8X10 envelope with Tax Info to San Francisco, CA (about 50 miles away) on Wed/ 25 Mar. Expected delivery date of FRI/27 March 2015. It went out onto the Route on FRI at 5:57am. It is NOW SEVEN DAYS LATER and I am STILL trying to track it down. Doesn't the Post Office have ANYTHING except recorded messages? Have been into the P.O. about 10 times now asking THEM to see if they can trace the package down. It's out on the Route SOMEWHERE - tracking obviously does NOT mean they are going to track down your LOST package. It DOES seem to mean that you are S.O.L. because NO ONE can help me.

I moved into a new apartment in December 30th 2014 and I forwarded my new address immediately, and got a welcome mail (saying that I'm receiving my green card within 60 days) from USCIS in early January which the post office forwarded. I know I should have reported a new address to USCIS but I lost my recent receipt number so I couldn't do that. But it seemed like that post office could forward the immigration mail because I received their welcome mail through post office. So I waited until March for the mail and I never got my green card.

First incident occurred on March 28, 2015 when a package was to be delivered. Package was not delivered and I waited until Monday to check again. When it was tracked through USPS, it had "delivery status not updated." On Wednesday, went to the Post Office and was informed that the carrier brought the package back and did not scan nor leave a note informing me that it was returned to the Post Office. This was unexplainable as the mailbox is big enough to put in huge boxes let alone a package less than 2 oz.

I sent an expensive package via 2-day shipping, and now a whooping 4 weeks later, it's still sitting in the tracker like it never left Macon to go to it's destination. Of course I called USPS (not local office) and the reps were fairly decent. There was just one rep I spoke to who sounded like she needed to go back to bed (or was still in bed). The only thing I accomplished with calling was getting the excuse that the package was delayed due to weather conditions since they did not want to admit the package was lost. So I decided to file a claim on the package that was clearly lost. The first claim I filed was denied and my appeal got accepted. I then decided to do some more investigation just to see if I could find out how much USPS decided to give me back, and of course, they are paying me for less than half of what the package is worth. Also, they did not include the shipping fees I paid like I was told they would.

Every week since 1995, I had my trash cans next to my mailbox. When Waste Management come empty out the trash cans, unfortunately they put the trash cans in front of or near the mailbox. The USPS delivery indicated he is not suppose to get out of the truck thus no delivery. I had tried to work out a solution with USPS through my office USPS service contact, even offer to move my mailbox. After some communication, the same USPS Delivery told me not to worry about it and our track is the ONLY track he gets to drive. The other route, he had to walk. Recently, I got home early and saw the USPS. I waited for USPS because it was trash day and I figure I would walk up to the truck so he doesn't need to get out. Instead, he threaten me. That if I ever put the trash cans by the mailbox again, He would not deliver my mail.. How do you fight USPS, in fear that I won't get my mail?? Seriously?

USPS did not deliver my mail from Homeland Security because it was deemed Undeliverable with Address but they did not send it back to them either. They opened and closed the investigation without contacting me. I went to the post office in person and was given a 1-800 number to call. They then reopened it and I was given the phone number to call Consumer Affairs by the representative. As of today I lost my job and out $465.00.

Long story short. I have a forwarding address in Dilworth Minnesota. I bought something online, after three weeks of not seeing it I checked to see if I could track it. It showed that for 10 days it sat in the neighboring town Moorhead MN. My town literally is 10 minutes away. It was then sent to Indiana and now it is in St. Paul Minnesota. I live 4 hours away from there. It has been over three weeks. I really hate this company. Someone needs to buy them out and do something with the company to make it better.

7 items packed very well and shipped March 10th-March 16th. 4 of them arrived at destination broken. Mishandled by USPS. Not a care in the world as they toss & drop your package marked FRAGILE! I just think they should show a little more care and handle every package like it was their own. 4 out of 7 is a pretty bad track record in my mind. If your employees are so miserable and disgusted with their jobs tell them to move on - THE DOOR IS OPEN!!!

Last Friday 3/27 I received an envelope that was empty with a stamp on it that said it was received in Portland, Oregon without contents and was to be returned to sender which it was not as the sender was in Marietta, Georgia. It had been mailed to me in February and had gone through Atlanta in February. I understand things can happen but am very sad as my grandchildren's photos were in the envelope.

Sat 3/28/15 I was at the California Mobile Home Park in Santa Ana CA. I watched the mailman drive right past my mom's house - never stopped. She had the red flag up which means there's a letters inside. Have consideration for seniors!

I go to my local post office and have my stuff delivered there but they do not give it to me. I have the tracking numbers and everything saying that it's there at the post office at that exact time. They send it back and I have to contact the company and have it resent to them and they still don't give me my mail. They send it back and I do not receive it ever. I've lost over $350 due to the fact that they keep sending the package is back. They went as far as to call the sheriff on me because I go in there and I asked for my packages with my ID with my address on it the box and they still continue to not give me my packages. This happens to be in Laytonville California. They do not deliver mail from the US Postal Services to your house.

The USPS apparently can legally double, triple or quadruple their PO box rates on a whim. They have no customer service phone representatives that can be reached within a few minutes. I waited 20 minutes to speak to a service representative.

My local town decided, against my wishes, to change my house #. They notified the post office of a house # change so immediately I started getting some of my mail returned. I went into the post office several times telling them I have thousands of contacts after living there 21 years and being a businessman. They told me they would keep an eye out for me, and yet still most of my mail wasn't getting to me. There are 2 houses on my street - not hard to find! But they tell me without the new #, I don't exist!

My cousin in Wilmington sent me a priority mail express package of makeup. I was able to track the package till it departed New York. Afterwards, I lost track of the package. The Ghana post office can't tell me where my package weighing 2.3 kg is, after my cousin has spent $85.75 for posting it. My cousin is yet to file for a claim today. I want USPS to stop dealing with Ghana post because they are a bunch of thieves. They do that all the time. And the best they can tell you is to file for a claim. It's very unprofessional to steal items people bought with their hard earned money just like that. I am a Ghanaian myself and am really disappointed by their actions.

I have been waiting for a 1st class package and according to tracking it is being held in NJ, mailed on Mar 21. It continues to be held for 3-4 days at each location. Called customer service and after discussion they hung up on me with no assistance.

Two Priority Mail envelopes containing checks for a move today have been extremely delayed. The first one dated 3/13, which is still in transit, today 3/31. The manager at the post office told me that what could I expect for $5.95 - ridiculous. This has cost me money, immense aggravation and stress, postponement of my planned move.... I AM JUST PRAYING THAT MY ENVELOPE ARRIVES TODAY.

Mailed 3 books in one package to Plano, TX 75075 on Feb 17, 2015. Customer inquired on March 23 as to the whereabouts of his order that I mailed Feb 17, 2015. Package left Montrose, CO. on Feb 17, arrived in Grand Junction on Feb 17, left Grand Junction, CO. on Feb 17, arrived in Denver, CO. on Feb 19, left Denver on Feb 20. Last scanning done in Denver---what is the route to Plano, TX. and where was the ball dropped? Tried their 2 phone numbers---and listened to their message more times than I could count. They have no Consumer service!

There has been Various times where I EXPECT for my item to be delivered to my door. I understand if someone is NOT home but I ALWAYS receive a slip inside my mailbox. The delivery men and women are so LAZY and need to be fired immediately. I even leave my number so I can be called to come downstairs to get it. There's even a working elevator!! POOR POOR POOR customer service. I can't stand the postal office!

I cannot even begin to explain how mad I am. I seriously don't understand why in the world USPS Customs office in New York cannot communicate with ppl. They hold mail for soooo damn long but cannot inform the reason or what steps need to be done in order for hold mail to be released. I was sent a package back on Dec. 22, 2014 and first off it took almost a whole month to reach US. Only after my friend in Pakistan placed a claim did USPS update the information that the package had reached US on January 18 and to make things worse it is now March 30th 2015 and I still have not received my package nor been contacted or anything stating WHY! Why my package is still in customs??!!! Seriously??? I have rights to know why my package is being held!!!

I cannot write enough negative things about my local post office. They are unfriendly & have a complete lack of concern for customers time. I waited in line almost 15 minutes to get a book of stamps because the teller allowed a gentleman to complete a customs form all while holding up 6+ people in line. There is a sign posted that forms must be completed prior to getting to the counter. Why post such a sign if the workers aren't going to abide by it?! I will not be going back to this post office. I will go the extra distance to a different post office.

Mail was held for 9 days without District approval. It took a little while because we had a real bad storm for weeks. Problem was corrected. Postmaster General commented that there was nothing written in the regulations. There were two times packages came that could have been brought up to my house along with the mail. Please look into this issue.

I usually drop my packages in the drop box of the post office lobby and never have any problems. Last week between Tues and Thurs I dropped a total of 6 packages in the box. Money all had prepaid labels through PayPal. None of those packages were scanned in and never got delivered. The only answer I get from the PO supervisor is she doesn't know what happened to my packages. Because they were never scanned in it looks like I only created a shipping label but never mailed them. I have angry customers that think I'm not doing my job and mailing their items. I'm out my merchandise and I have to give many dollars back in refunds to my customers whom will probably never purchase from me again due to this experience.

USPS Valmont office in Boulder, CO. I own a condo which receives mail in a group mailbox area. The tenants I rent to had not been picking up mail as often as needed so the postman now won't deliver to them. 4 months later and multiple calls and visits to the local office, they still have no mail. Including W-2s and acceptance letters into grad schools. My complaint is at the District level and no one seems to care. Is it not a crime to confiscate other people's mail? Help!

Everyone that I have spoken to about my issue (including the useless consumer affairs themselves) has been useless. I have had a package with a departure scan @ 4 pm on March 8, 2015. It has a TRACKING #, and a Certified signature request. For 20 days, NO ONE can tell me where my package is. Not the customer service peonies, not the postmaster, not the delivery supervisor, and apparently not the driver. The only thing I know for sure right now, is that the receiver has not received it, and the USPS took my money w/o fulfilling their end of the contract. The package contains personal info. which is why I am sure my package has been "lost" by the driver. Obviously USPS does not have trustworthy employees anymore. I am not the only review that has dealt with a "lost" package.

I paid 77.05 to mail a expensive set of dishes. The USPS in Venice CA. has put in tracking that it went out for delivery. But didn't scan DELIVERED. eBay charged my bank acct 229.00 and USPS will not answer the phone. I've been crying. I gave them my money. And they sold my stuff or didn't scan when they dropped it off. I can't get in touch with anyone. No one will answer the or will help me. I can't pay my bills now. USPS has terrible customer service. They take out things and then won't answer the phone. They screwed me and my family up bad. Never use them again.

I am writing this complaint against consumer affairs. When it came to me contacting them in regards to my lost package from the USPS, consumer affairs was useless. The woman I spoke to, who would not review her name, was rude and not helpful. When I spoke to USPS customer service I was given the # to consumer affairs. I contacted the number and the lady answered the phone, "Yes?" Are you serious? I asked her, "Is this consumer affairs?" "Yes." No 'How can I help you,' etc. I told her what was going on, gave her my case #. She proceeded to tell me that I was in the wrong district. She did not have the # to the correct district. That most companies to not scan items and let the USPS know that the package was delivered. That I was worrying over nothing. And that I will have to contact the local USPS where the package was delivered last.

Tracking # ** - Shipped March 24th from Bargersville, In. 46106 via first class mail. It was addressed to Robert ** . On March 26th it was delivered to person(s) unknown at Brighton Mi. 48116. I contacted USPS customer service regarding this misdirected mail on both March 27th and 28th. So far, according to the tracking number information the parcel remains in a delivered status in Brighton, Mich.

I filled out multiple mail forwarding request. I have yet to receive my mail. Important letters, my diploma. Thanks USPS for bad service.

I was one of those sympathetic to the cutbacks suffered by the Post Office. I was sentimental about them one day being privatized. But the truth is, they just can't keep up with the demands and have now resorted to lying about it. My package was supposed to be delivered today to a major hotel in Downtown DC. When I checked my tracking online, it stated that delivery was attempted, but that the business was closed at 8:02 am!!!

Had a package attempted to be delivered - was not home, postman left slip to pick up package from post office. Less than 2 hours after slip was left I go to post office to pick up my package and it’s missing that quick - been 4 days still nothing. I'm so upset I think someone is stealing in the job. When you read all the complaints what else can it been. I'm really losing trust in my postman.

I gave the postal worker that delivers mail to my address a package and she never scanned it and it was lost never to be seen again. This had a prepaid label and I began to try to track the package and could never get anything on it so I called the local post office and was told by the manager there that the postal worker was not scanning to mail until it got back to the office because it was a busy route. This is why mail can be lost without a trace.

On 3/26/2015 I was due a delivery that was a 2 day priority. It was service equipment for my practice. This was to be delivered to my husband's spa to which I frequent and I have important packages and mail sent. On 3/26/15 I arrived at the spa approximately at 4:40pm. My husband and one other person were in the spa. He was in his office which is located right in front and the other person there was someone waiting for others to set up for a non profit event, to which we sponsor in front of the spa. I sat in our lobby with her until 5:07pm. In the meantime everyone had arrived and was setting up their tent in front of the spa and next to the front door. When I left the lobby I went into my office that I have there, noticed the time and got to wondering about my package. Checked the tracking again and no new news so I decided to call the call center. Had to leave a message for a call back due to a high volume of calls.

I have purchased 2 items online. They have been mailed with tracking information. On the day they were out for delivery I waited on them but no one came to deliver them. A few hours later I see a tracking update that they were delivered at the front door/porch. I was there all along and nobody has come to the door. I asked my landlord if the USPS have come to deliver to them and they said nobody came. The delivery people are stealing our packages and money. Stealing is illegal and it should not be allowed in a company that we are supposed to trust. If this doesn't get resolved I will be filing with the BBB.

Sent a letter to my mother in Peru with money orders so my niece can go to school in Peru. We are her only hope due to the poverty down there, it has been over a month and no letter. Called USPS told me to hold for 27 minutes, still on hold 1 hour later as I'm typing. I believe we need to close the government usps system and have private companies take over. The people in the post office are gross with their personal hygiene, the dress code should be the same as the military and that goes for all government state and county jobs, etc.. They are rude always and have no customer service skills, over paid - the whole thing is crap and needs scrapped.

I buy a item through eBay and when I received the package, the package was broken and empty. :( This is not my first bad experience, many years ago I send a return package so I received the package back and said that the company address is not found, so when I open the package, the cellphone was stolen.

I ordered a package from Belton, TX to be shipped to Corpus Christi, TX 78413 (about a 4 hr. drive). The package was supposed be delivered on Tuesday 3/24/15. It left Austin, TX at 4:16 AM and is now in Kearny, New Jersey without an expected delivery date. I have tried multiple times to contact the USPS and all I get is their stupid automated system which doesn't tell me anything I already don't know and will not let me speak to a live person. Then when I try to find out how to file a complaint with the USPS there is now information on the process to file a complaint. USPS has the absolute worst customer service!

On Thursday, March 26th, 2015 I encountered the worse customer service in history. I entered the post office about 8:00 am on Thursday morning with the attempt to retrieve my mail. My mailbox had been broken into several times over the past few years. However, the mail carrier was aware of this and continued to put my mail in the box. I was not the only customer on my street that has had this problem. Over the past couple months there has been different mail carriers delivering my mail and placing holds on it. I again got my mailbox fixed and it was broken into 2x after that. I went to the main post office that receives my mail several times and explained the problem and considered getting a P.O. box but in turn found out that many of the businesses sending mail requires a residential address and not a P.O. box.

I mailed a package from Maryland to Los Angeles via Priority Mail - cost $56 - 2-Day delivery was the "estimate". The package showed up 9 days later after a 5 day detour to Anchorage, Alaska. (Why?) The USPS website tracking updates were pathetic so I could not find out where the package was most of the time. I even wasted my time going to the Post Office for a refund because the fact that Priority Mail delivery is not guaranteed is hidden in the fine print and the USPS does not allow you to claim a refund online. (They are very happy to let you spend your money with them online but for a refund you have to come in person.)

First off, I've called quite a lot of time to customer service and my local post office (which never pick up the call) have NEVER been supportive to my case. They have been telling me to go there, call this, and even tell me that they will call me back for further assistance. I had an argument with this courier that came into my shop stating that "It was the seller's fault that there wasn't anything on the package". I was very skeptical to that comment because there were TWO packages that was delivered from TWO different sellers that was coming in at the same day and yet even if I do argue back he would be ranting about he is right and I'm wrong.

I ordered an item from B&H Photo. Tracking indicated that it had reached my local post office on 3/23/15 at 1:50pm. The next day 3/24/15 tracking indicated the item was still at the post office (10473). I was home all day and at 7pm I checked the tracking and it indicated item was STILL at the post office. The next morning 3/25/15 I checked tracking again and it said the item was left in my mailbox at 11:42am on 3/24/15. This is not true and there was nothing in my mailbox. I called my local post office to complain and of course they gave me the runaround, said they would call back and let me know what happened. Some excuse that a helper had delivered the package and he wasn't around to talk to. This was told to me by a **. He insisted he would call back and of course never did.

I dread using USPS again. They've lost 2 packages that were to be delivered to me within a 5-month span. I called my local USPS, and they said they could not find a package and to check back tomorrow. I filed a claim online and never got a response for neither package. I hope measures will be taken to improve this business.

I sent an important mail to Cambodia on 1/9/15. I was told that it would be arrive in 1 or 2 weeks, but it never arrives. I didn't have a tracking #. I went to the post office to check about the mail, then the clerk told me that they couldn't do anything without the tracking #. It is very frustrating. The document is not easy to replace. I wish I knew that it could get loss without a reason.

Last week to the day, I received tracking info that my package was delivered. It wasn't. This was a purchase from Ebay. Called the local post office about it and of course I got the "I could care less attitude." Postman insists he left it here. 30 seconds after he delivered my mail, I went out to get the mail and the package was not there. Now, one week later to the day..same thing! This package contained collector coins.

paid to deliver the mail. It should be delivered to the correct box. I have had tenants and even my own mail constantly gets put into the wrong box. We have even never received some mail, like payroll checks etc. My tenants are upset and very frustrated as I am having to listen to my tenants yell at me about the way the mail is being delivered.

Within the of March 16, 2015 l have not received any mail. The post man or the local post office decided to label my mail return to sender. This is ridiculous. My insurance company called me and said my mail was labeled by the Post Office return to sender. The Post Office nor the Post Man should have put return to sender on any of my mail. Now as of today March 25, 2015 l will have to contact all my businesses and see if there is a return to sender on all the rest of my mail. l talked to the Post Office and they have all kinds of excuses. They cannot give me any excuses because l have lots of relatives and friends who have retired from the Post Office, and some do still work there. I know their procedures and l am not taking any excuses.

Why is taking so long to received packages now? USPS has started delivering packages on Saturday and Sunday and they can't even get regular mail delivered in timely fashion during the week. I have a very small package that was shipped 3/14/2015 that still has not delivered 3/25/2015. According to tracking it sit without any scans for 7 days. This is totally unacceptable.

I look at my ordered at eBay and I saw it was delivered yesterday March 23, 2015 and somebody saw that the mailman gave it to my neighbor son and they did not gave it to me yet. I want my package back to me and I have been on the phone with the Consumer Affairs today and I was on hold for three hours and thirty five minutes and somebody just hang up the phone. I am very furious and I want to report of a theft mail in our area and I want to report my lost package and if you please help me find my package. This is the second time I lost a package in my building and area.

My 1st package was shipped to a new store in a high end mall. It took the postal service 1 month to find the package and instead of shipping it where it was supposed to go, they sent it back to me. I missed the grand opening. I shipped another package 9 days ago to the same location. When it arrived, a neat square was cut into the box and my expensive sweaters were stolen. The carrier made note of the cut upon delivery so I think it's a safe assumption that it was postal employee theft. Rest assured, NEVER will I use the United States Postal Service EVER again.

On one occasion my postal carrier came to my door and knock once and by the time I got to the door he was already back at his truck and he came back up my driveway with only the package that needed signed for and left the rest of the mail in my mail box. The next incident he knocked on my door and both my wife and I yelled "Just a min!" and he dropped a package by the door and left a notice for another package that was medicine from the VA in my mail box.

Our company has been shipping to different customers in the US. Usually it is not too bad and our packages are delivered within a week or less. These past 3 months, it is impossible to track the package because USPS does NOT update the website. The packages stay in the USPS facilities for some 2 weeks before they scan them. It is hurting our business, hurting US consumers. It is simply terrible. There is no excuse for that.

I mail my bills at post office. It is taking a week and a half to two weeks to get there. I don't know why. Never had this problem till this month. I having to pay late fees on these bills that were mailed in plenty of time. May the USPS should be paying them.

I had sold an item online through PayPal and sent the Item insured via USPS 1/29/2015. After noticing several days later the tracking said last stop was Jacksonville and the package was sent to a recovery center and had been there a few days, I was concerned. I went to the local USPS that I originally shipped from and after a guy making a call he told me that the shipping label "had been ripped off" somehow. I said ok.

On or about Jan. 22, 2015 my son mailed a priority mail, flat rate envelope from Hudson Falls NY to Mohave Valley, AZ. This is my winter residence. The tracking number says arrived in Bullhead, AZ.. two days later and never re-scanned after. In the envelope was much of my tax documents to prepare my taxes for IRS and state. The post office says that a sub was on route that day. So did the sub steal my mail or did they place it in a wrong mailbox which got in to the wrong hands?

My major supplier, BoatZincs.com, in Acton, MA ships me 20 lb Priority Mail packages every few weeks on an "as needed" basis. They are the best customer service firm I have ever done business with, but USPS consistently delivers these orders late or loses them for days. We get no compensation for these $100+ valued orders and not getting them on time screws up my customer service while USPS simply ignores the problem, denies or lies about it, usually just showing the package "in transit" for days and not knowing where it actually is. The so-called tracking system covers up the true path so that it's not possible to tell exactly where the package went or for how long...

I was able to speak with ** from my local office and he was great. Retrieved my merchandise and was polite and patient. I feel much better. Thank you.

Five days!!! My dress has been sitting in Indianapolis, IN!!! When I called to find out why (due to the fact I paid first class shipping through eBay and still it sits!), I was told I should have it within 4 more days!??? How do I get someone in trouble for this???

I sent a package that was to be delivered on Feb. 23rd. It was delivered to a wrong post office box... The post office says I lost it because I didn't have insurance. Wth?

My 77 year old mom was expecting a package sent on 3/13/15, to be received on 3/16/15 by priority mail insured. Days of being told by 3rd street Memphis main post office location, that it was delivered on 3/15/15 at 11:30 am by postal worker number **. This wasn't found! The supervisor said: I went to that location, and spoke with the worker who said it was brought to the building! That's right, they put it in the building. Even though this Senior building has apartments! The package had an address on it too! Here we are, many phone calls later, as well as days after my mom's birthday, guess what guys? They suddenly found it!!! I'll tell if everything is in it later! What tacky delivery service, you now can't trust!

On February 19, 2015 I dropped a package off at the United States Postal Service in Linden New Jersey. I also paid the additional money to have my package signed for once it reached the destination. The package was to be delivered to the Social Security Administration in Union New Jersey. On Tuesday March 17, 2015, I attempted to track my package, with much surprise it had not been delivered to its destination. I called customer service and spoke with a representative by the name of ** and advised him of my concerns, he issued a case number **. He advised me that I would be receiving a phone call within a day or 2. I never received that call.

No need to read another incident of what happened with my situation but read on for my advice if you decide to use USPS for delivering packages. When sending packages, especially value over $10, be sure to add tracking. Anything more than $50, add signature confirmation. If it's fragile, you definitely need to buy insurance. They do NOT handle packages with care. When you send books, media, or paper, utilize the "book rate." They're also called the Media Mail. It's slow but it's much cheaper. NEVER send gift cards without tracking. It will get lost. Happened to me twice. Depending on the mail carrier, some will not pick up mail if you leave it by your mailbox (which mine happen to have an outgoing slot). Sigh.

On March 14, 2015 at 11:19 a.m. I walked into my CT post office and after conferring with the clerk at the counter, I decided to send my auto loan payoff check to my creditor via Priority Mail today. I asked the clerk if this check would get to Arlington, TX by March 19, 2015. She told me “yes it should definitely.” (Or words to that effect.) I was told I could track this very important piece of mail via the web. I didn’t see any updates to the tracking number, so I called the Postal Service since there is NO update on the tracking of this letter.

Tracking number ** mailed 12-20-14. I sent a Christmas package to my sister in Mission Viejo. I had been tracking but in January, she still didn’t receive. I called and spoke to Supervisor ** at the post office in Mission Viejo. His exact comment was, “It was found and is being delivered today.” I then spoke to my sister a few days later and still no package.

I have used USPS three times this month, all three times they screw it up. One order they never did find. Another order the company had to ship their product again but this time I went through FedEx and it arrived just as tracked. The next order was two day shipping, it's been four days now. Another package came with the wrong zip code. I sent it back and they delivered it again the next day. I sent it back again and they delivered it again the very next day. Finally I looked up the address myself and changed it to the correct zip code and they finally delivered it to the right address.

I've purchased various items through USPS and never arrive. Wish they would keep scanning more accurate.

I had to send my son an important package to Winter Park Fl. Against my better judgment, I decide to send it priority mail express because it was cheaper. The package was an attempted deliver due to my son had classes that day. Next day, he tried to retrieve the package from the post office. He had the mailman's notice but because he has no ID in the state of Florida, they would not give it to him. The next day he went to the post office with a bill to his address, they claimed they didn't know where the package was because he called it an envelope. Each time the employees were rude to him. So, I filed a complaint and a claimed. Spoke with an investigator who found the package and told me to send my son back to the post office to ask for Ms. ** . He did, she still refused to give him the package because he didn't have ID with the address he lives in.

My family changed our address to a home that was already occupied unknowingly. We were victims of fraud. We then had to change our mail again to another address in another zip code, which would make 3 different zip codes in one week. So we did a change of address correction with the postmaster in the main post office here in downtown Jackson, Mississippi. Still no mail, we have check all of the post offices. We can't seem to get any results except we still don't have any mail. No one seems to want to work a little harder to help us. Please help us find our mail.

I ordered two different packages from 2 different websites, both with priority mailing through USPS, both were at the same rate to get to my destination. At 5:40 and 5:50pm, both stated delivered. I went to my mailbox in my apt, no package. I called USPS and they stated I would get a call the next day, which today is 3/19/2015 - no call. I checked the mailbox today, no package, I find it weird that it said delivered at 5:40pm when the carrier doesn't deliver at that time, it's always between 2-3 pm. No key was left in my mailbox, all the keys were hanging from the parcel lockers, meaning she hadn't delivered at that time on yesterday. Today the keys were gone by 3pm which means she had came but still no package.

I sold a camera lens on eBay and paid to ship it to a man in Austin TX. I purchased $800 in insurance, and sent it priority mail. It was supposed to be tracked, but the USPS failed to track or deliver it and actually admitted they lost it. Now they are refusing to pay me the insurance money I purchased when I sent the lens, stating that they do not owe me the money because it is an old lens.

I've been blessed with extremely competent, professional and respectful (regular, full-time) postal workers delivering my mail. BUT, After being left a pink slip, I resent being told to ask my postman where he put my package since they can't find it. (Your job, not mine!) Rare to see more than 1 teller at the window during peak hours; no matter how long the line gets, additional tellers are NOT enlisted. I have seen no improvement in customer care within the station with employees or management. OUR COMMUNITY NEEDS IMPROVEMENT HERE UNDER THIS NEW MANAGER BY THE END OF 2015. Thanks for listening.

I got a "sorry we missed you" slip from USPS. Called the number on the back of the card that it instructs you to. Customer service is closed during the 9am-6pm time frame?! So I wait and call again the next day, same thing, still closed. Then I decide to call the local branch to find out why my package wasn't delivered. After I speak with a supervisor, he has no explanation. I ask, "Can you send it back out?", and his reply is tomorrow. This is just ** nuts. I don't know what these idiots are doing but USPS NEEDS TO BE SHUT DOWN. ANOTHER GOVERNMENT PROGRAM THAT IS INEFFICIENT.

My packages have been damaged before when shipping through USPS in Baltimore, MD but the straw that broke the camel's back is when I bought an Invicta watch for my boyfriend's birthday through Amazon. After almost 3 weeks from the date it shipped, the box was returned to the seller EMPTY! Someone stole the watch and scanned it "return to sender." USPS could have investigated who scanned it but nothing was done about it and anytime I called to inquire about the missing package before it was returned, no one could tell me anything I didn't already know from the online tracker. Never again will I buy an item if it will be shipped through USPS. I never had this problem with UPS or FedEx.

I purchased a item from China and then my package went on a sightseeing tour. My package went from China to San Francisco to Oakland Calif. to Grand Rapids MI. to Salt Lake City UT. then to Boise ID. All this when I live 20 miles from Salt Lake City.... Where next?

I sent a certified letter to a Houston address. I have been tracking it for over a month. It was in 77008 for several weeks. Now it is in 77315. No one answers the phone when I try to talk to someone. There was a similar complaint for the same North Houston station. This letter was sent from Fort Worth, not overseas. Apparently there is a reporter who is interested in this problem. I will try to contact them. You should be able to find a certified letter.

Went in to check about a package that is almost a year late because they either gave it to someone else or lost it! Tracking showed it was still there! The drunk clerk told us it was not there that they might have screwed up and gave it to someone else! We would have to just deal with it. At that point we ask WHO it was given to, she said it was none of our damn business! After that our mail was being sent back as undeliverable! We had that box for over 20 years! We complained to Consumer Affairs. They said they would call us back with a answer! Guess what still no call!!

USPS claim that I received two different orders (from Amazon). It was delivered to a different address - different street with the same house number. I'm glad that the guy was honest and kind enough to bring those two packages to me. It was not the first time. When you want a deliver that you cannot rely on choose USPS. I'm going to be more careful buying online. I'll only buy with stores that uses UPS or FedEx as carriers.

On Feb 19, 2015, I sent a certified mail to my daughter in Cambridge, Massachusetts, zip code 02141. On Feb. 23, the mail was delivered according to the tracker, but my daughter did not receive the mail. On Mar. 3, the mail was found in a distribution center in Tewksbury, MA. On Mar. 11, the mail was sent back to me with a yellow strip on the envelope: "Insufficient Address Unable to forward Return to Sender". I had a hard time to get the hold of any one at customer service department at the Central Square Post Office in Cambridge, who did the delivery. I finally was able to talk to a guy there who blamed the concierge desk of the building not holding the mail after providing a signature for the mail. The person "believe" the mail was placed in the addressee's mail box.

USPS has been forwarding our mail to a po box for over a year now. We have never had a po box. Have been in to talk to them about this numerous times. They always give the same story blaming the carrier saying there isn't a regular carrier for our rout and it won’t happen again. This time they forwarded three packages all with tracking numbers, but they don't know where to.

Filed a complaint USPS and was told they will not deliver to my house, because I live in the "hood" and their workers are scared to come to the doors here.

I ordered an item online. It was shipped from PA on 3/9/15 with estimated delivery on 3/16/15. When it failed to arrive I tracked the package. It went from PA to CA. As of today, it's been in a CA sorting center for FOUR solid days. It finally left CA this afternoon for its "final destination" in TN. Attempted to call USPS. However, I never could get past the automated feature although I continuously attempted to get an "Agent". Emailed them & 2 days later, still waiting on a response. It's been 9 days. I could've WALKED it from PA to TN in less than 9 days!

I thought I was the only one this sort of stuff happened to, but as I continuously read the reviews, It is VERY clear that I'm not by myself. I had a package mailed out on February 19, 2015 (PRIORITY MAIL-2 Day) with an expected delivery date for February 21, 2015. Here it is now March 11th and still no confirmation of delivery. The tracking system for the USPS is telling me my package left KEARNY, NJ on February 20th at 1:26am. So, If that's the case, you mean to tell me it takes almost a month for 2 day priority mail to reach Charlotte, NC. I could've drove it there within 8-9 hours and hand delivered it myself.

US Post Office located at 465 East 188th St in the Bronx is the worst. Their customer service is horrible. They are rude and heaven forbid you are waiting for a package, it will never be on time. Half the time they say they were there and leave a note in your mailbox, when in reality they never came with the package. This post office should be investigated.

I have had two articles of mail stolen in the last three months. The first was a package from amazon in February. The second a express package with my medication in it, both had tracking numbers which did no good.

I had ordered a wire harness I had to pay $680.00 for and when it was suppose to be delivered. The mail man brought me a box that had been opened with nothing in it. I have called every post office it was tracked to and no one can help me or give me a answer to tell me where my wiring harness can be. Also for the post office to deliver me a empty opened box is ridiculous. I would had thought the postal workers would noticed it was a empty opened box and right then they could had back tracked what post office it was at or what truck it was in or who was working that day to be able to locate my harness. But there is no one helping me.

USPS has no accountability and the employees charged with helping resolve issues really just do not care. I made the mistake of using priority express which the carrier misdelivered and didn't even bother to check the signature. However, I am convinced that USPS employees are aware that they will not be held accountable for failing to deliver important packages. I was told that a Priority Express package being lost was considered a big deal, yet the Domestic Research department treated my like dirt and my insurance claim was denied because the package was "delivered" albeit to the wrong address. So, I am told I have to take it up with the local consumer affairs office which has consistently redirected me back to other USPS departments, and does not seem to want to deal with my issue.

This is the third time in 2 weeks I have to make a trip to the post office to pick up my mail due to incompetent workers. Remember when they were closing a whole bunch of post offices? Yep, mine was NOT close to home anymore. Apparently, 2 people in the house were completely deaf because pink slip was left, but really? They don't even bother to knock or ring the bell. We're not deaf, you're just too lazy to pick up the 1 pound box from your truck and KNOCK! The worker also not leave a reference number, indication that package require signature, nor information of sender. I am expected to know what is in the pink slip. Like a psychic?

Package was suppose to be here on the 10th, it is now the 17th... I've been following my package through the tracker and EVERY DAY it says to be delivered that day!!! Worst shipping ever. Stick to UPS, they are so much better and notify you of any changes with delivery.

I just went to mail box to not only find another persons mail from the dmv in my mailbox & then a confirmation letter I received from the USPS for putting a claim in on the USPS money order their mail carrier lost that started all my complaints! They are wrong for this, this is not safe at all & I am being traumatized by this. My whole day to day work hard tax paying money is screwed up in this mailing system here and they tore the whole envelope in shreds. I just called a ** at the local office hoping she will get to the bottom of this. Now I feel threatened, unsafe dealing with the mailing system here. Someone please help! I have a family to take care of, I am a single parent mother living & trying to make it. To see all my children be successful.

This has happened to me several times now. SEVERAL. Packages are left in front of door not knowing who can take these packages. Left with neighbors who I do not trust especially when I am told I have a package left with my neighbor and then they say "no we don't." You should not leave packages with anyone, only whoever lives in the apartment that you are delivering to. Many other events I had my packages in the post office and no slip to inform me that it's in the office. I find out by calling the vendor where I purchased the items to see what is going on with my packages because I see it was shipped and they inform me that it has been in the post office for a while now.

Tried to deliver a package on 3/5/15, & they left a notice. Created a redelivery request. Called customer service, made 3 more requests, nothing.

I shipped out a package with the correct address which was suppose to be sent to Canada. The clerk from my local post office, who was not attentive and very much distracted, printed out a label for my package to be sent to Brazil. This was sent out 2/25/2015, approximately a month later and USPS has not resolved this issue. I was suppose to receive a call twice from an investigator in the international department and I never did. Everyone seems to be inconsiderate and unwilling to help with this matter. I am completely dissatisfied with the service and most likely will never ship another item again.

I had taken a package to be mailed in March 14, 2015 to an international destination. The package was worth $900.00. The person at the post office was nice and said, "Oh you should insure this." So for a few more dollars I said sure. I got a call from PayPal saying the buyer was a scam artist and funds were fraudulent. I immediately called the USPS to stop delivery. To my shock the reply was and I quote, "Oh sir, I'm sorry, we don't intercept international packages. You just lost your item, sorry." I was in total amazement that the USPS would take my money for shipping the item and get me to insure it and then turn around and not be able to stop delivery? How does this make sense.

I ordered a pair of sneakers for my daughter and I was tracking it online, it said it was supposed to be delivered on Monday March 16th... This was Friday or Saturday morning when I checked. When I checked Saturday at around 2 am it said my package was delivered and left with individual at the home... I am a single mother and live alone with my children. The post office claims that they delivered my item at 8:25pm, I was home and didn't get any package... There are cameras in my lobby and elevator and I want someone to look into this, because I never had a problem with this mailman but I can not believe that he saying he delivered it to my home when he clearly didn't.

After researching online, talking to my carrier and visiting my local post Office (Morgan Park) I signed up online for Premium Forwarding Service beginning March 2. When we had not received any mail by 3/11, I contacted the 800 USPS. After a 48 minutes on hold I was quickly transferred to Technical support, who told me I should contact my local post office. I reached **, a supervisor. She promised to talk to my carrier and call me back. When I didn't get a return call, I called her on 3/12 but she was absent. I left my concern and my contact information with **.

This has been going on for years. I have filed a complaint with the USPS inspectors office and it vanished in thin air. Problem was and still is, my mail goes to other addresses not even close to me. I, by chance, had a paycheck delivered to someone I know that lived across town and they called me. Talk about a small world, one of my credit cards was delivered to a stranger and they charged it up to the limit. Today I received a bank statement and a utility bill addressed to two different address several miles from me. What is going on? I get the next door neighbor's mail on a regular basis. I am so hopeful that UPS starts taking up mail delivery for everyday mail, at least you can count on them.

USPS never explained me why and how my phone disappear from their office, even their record shows my stuff is in transit, it's been more than 2 months. I made a claim and they send me a check of $51 and few cents. My phone was a brand new iPhone 4S 32GB. I am sure they liked it. My bad. Please, be careful, maybe you can pay some extra so that your stuffs will be safe until it reaches the destination. Thanks!

I've called my local office during business hours. No answer. Have repeatedly complained about my neighbors dogs being loose and preventing mail. Nothing done. I've tried complaining, talking, asking and begging but to no avail. Now they just pass my house up without stopping. WTF?

In July I sent a package with some jewelry and insured it. It was received with an item missing and later resent back to me. I proceeded to file the claim and was told I need a 2856 which is a damaged report. At the post office I return all package items and was told they would take care of it. 3 months later nothing was filed and package is lost! Luckily I write everything down so I wrote all who I came in contact with and had all their names, date and time. Now I insured the item for $500. I just received notice telling me to submit proof of cost of the items I sent. Why would I have to show proof of what I sent? I showed them pictures of what was sent with the receipt package and item all in one photo. Now they want what I paid for. I purchased that chain in 2001 for $120 and sold it for $300 and insured the package for $600. What does that have to do with anything??

Last year I was suppose to receive a RT from AK the other person refused item. It was a total of 3 boxes. I received 2 boxes and 1 missing. That time my son had passed away, I forgot the issue. When I DID remember I called the Plantation Postal and was told it was in the main warehouse in Georgia. I called GA and was told it has been over 60 days and the package was destroyed. I stated why would they destroy a 5 piece cooking set? They stated that they don't look into the contents?? I said why they didn't send it back to me, they stated they didn't know why it was not forwarded to my address. It just stayed there in GA??

A family member mailed me a Target giftcard and I never got it. Target confirmed the card was used 3 days after it was mailed. I filed a complaint with the Postal Inspector who will not inform us of the outcome. This has to be stopped!

I have been trying to make some extra money selling on ebay as I lost my job 1 month ago. I go online to set up pick-ups when I have a few packages. I sometimes have to chase the carrier down to get my packages out. Set one up yesterday for today and she doesn't show. I call and they call her and she says she knocked (I'm 5 feet from door). She told them she would come back at end of delivery but here it is 8:30 pm and still nothing. I have customers waiting on packages and it makes me look bad because she was lazy and didn't read her pick up list.

I called the customer service of USPS on February 28th 2015 and spoke to a very mean and impolite representative and her name is **. She is lucky I never got her last name. I dealt with all international shipping companies and this is by far the worst. I paid over $100 for the package to Arrive before March 1st and now we are March 13th and still never got to its destination. The worst she started ** me saying that Morocco has over a 25 days inspection policy. REALLY, I always send from the US and Morocco and I never heard that policy because it is non-existing. Friendly advice, never use their services.

"March 5, 2015 , 5:17 pm. Arrived at USPS Origin Facility. NORTH HOUSTON, TX 77315. Your item arrived at our USPS origin facility in NORTH HOUSTON, TX 77315 on March 5, 2015 at 5:17 pm. The item is currently in transit to the destination." Today Is March 12, 2015 and no further tracking. My customer is asking where his stuff is at and I don't know. If this were a one-time that it would not be a big deal but this is happening excessively since Dec. 2014. I have been running 97%+ on time rating before December. As of right now my on time rating is around 75%. I don't know what to do...UPS rates are 10x what I pay for USPS. I have switched to USPS Priority mail, hoping for some improvement.

I am so disappointed at The Famous US Postal Service. I thought any mail, postal money orders, or packages would be safe, when delivered by USPS, yeah right. I trusted the post office. I'm hurt, emotional distress, confuse, angry, and looking for some answers. Someone has to be held responsible, and pay for my damages.

I have been having ongoing trouble with the postal service for numerous complaints. What drove me here today was the notice I just received that my package pickup today was successfully completed - yet the packages are still sitting outside the door. They've been out since 9 am. At 6 pm our mail hadn't yet been delivered. At 8 pm I received the notice and we had finally had mail delivered - but no one bothered to check for the packages that are sitting in the exact same spot they're always at. They must have decided no one would notice if they SAID they had done it. It's gotten to the point where I tell our customers as they check out on our website that we recommend they use UPS instead of USPS; and that I won't guarantee their delivery if they choose USPS.

I consider myself a very patient and understanding person but tonight if I could get to a REAL person at the USPS I'd give them a tongue lashing. No wonder they are in a mess... the postal system has been going downhill for years, No wonder they are in a mess. I think people don't give a crap anymore so long as they get their pay. It’s bad enough to have this happen but then to have to be talked to as if you did something wrong. I did, I USED THE DAMN POSTAL SYSTEM!!! This is the first time I've ever written a complain, but I am so mad about this tonight. I absolutely hate the USPS tonight. There is nothing anyone could tell me to change my mind. And there isn't anywhere I can go tonight to get an answer. Ohoooo. Mad mad mad!!!

I live in Templeton California. Templeton is located between San Luis Obispo and Paso Robes. The taxes payer/public, know the Post Service is really trying to revamp their image and Customer Service. What a joke!

Thinking I was in the official USPS site to change my address I supplied all my personal information requested including a credit card only to find I was in the my move site and unable to opt out of sharing my personal information. The email provided to opt out did not allow an opt out option (Info.mymove.com). I called the phone number (781) 906-4800 provided to opt out and was told that everyone in the office is out of town and she did not have any information on how to opt out.

I found that the PO had not forwarded my package from the pharmacy on 3/02. Today is the 12th and there is no information since the forwarding. I've emailed and spent hours on hold on phone to no avail. I received a letter via email that states that they cannot find delivery information. What??? That was the whole point of all the time I've spent emailing and on the phone. Everyone I've spoken with has been so nonchalant, I guess the PO doesn't need any business. Mind you, my mail has been forwarded since 12/06/14. I've tried to start a complete tracking of where the package is and has been but they don't do that. Is it no wonder that the PO is so disliked?

PSE, Mail Processing Clerk: Pay is great for type of work. Just be prepared for the following... No such thing as a regular schedule. You will work nights, your start time can change daily, your end time is never known, you can work anywhere from 2 hrs to 12 hrs per day night. You will work all holidays with no holiday pay, you get a 1/2 lunch break, you will stand the entire work night minus your 15 mins breaks & lunch, no formal training. You're told to keep machine running at certain speeds or else you might have to answer why you didn't. Most of your co-workers will help you, but some may not have your best interest at heart so be careful. A ton of repetitive work, all muscles get worked, you'll work with with other PSE'S and Career persons. The word "Career" means you have a permanent job, a PSE job is call a Postal support employee, you're needed whenever, & wherever your are needed.

I tried to send something from the US to the United Kingdom. I thought using Global Express Guaranteed would get it there on time since they work with FedEx tracking. Not only did they not send the package, they sent me back and forth between FedEx and USPS trying to find out information. Each business blamed the other and no one wanted to take the claim form. I drove back and forth between the local station and home trying to get any information.

February 6, 2015, I did a change of address from Boynton Beach to Florida City, and still have not received any mail since. It's been a month and six days, and I have not seen or received any mail. I have spoken to three case manager with South Florida district consumer affairs office, but to no avail. I was told that the mail was sent to Tampa, in order for them to put a yellow sticker in order to be sent to me. Yet, still no mail. I have personally called the Boynton Beach postal office, and the supervisor ** was very rude, and of course he was no help. Before he hung up on me, he told me the same thing, in fact he told me his carrier who handled the mail at my old location has been forwarding my mail, yet, it's been a month and six days, still no mail.

A package I am expecting, being shipped from CA to MI was shipped on 02-26-15, 2 Day Priority mail. On 03-12-15 I have yet to receive the package. The tracking information was last updated 03-04-15 showing the package in Anaheim, CA. I have been in contact with multiple USPS customer service members who put a track on the package and told me I would hear back in 24-48 hours. I never heard back and had to call back myself multiple times and was given no updated information, just that they would "make a note in the computer that I called." Two days ago my "Case" was escalated up to USPS Consumer Affairs. I received a phone call this morning from them informing me that it shows my package is still in CA and to keep an eye out for it.

We've lost many items with the USPS service--checks, bank cards, orders... when things disappear, they don't have any explanation. No proper follow up on complaints, all they have to say that it's showing as delivered (Really?) that info I already know since I track all my packages daily. I scheduled a pick up the other day, and we waited and waited and they never came. Then I get this email CONFIRMING that the package was picked up successfully?!!! I guess the mailman felt like not picking it up so he marked it as picked up! Absolutely ridiculous!

I've been living in my current apartment for about seven months and I haven't been receiving my mail for the last week. I called the post office in my area and mention the situation that the gentleman that spoke to me, he explain to me that it's best for me to call at a different time to speak to the dispatcher and directly let him know my complaint that maybe that will help the situation. I spoke to my downstairs neighbor about my not getting my mail and she says this is typical that they tend to not do their job correctly that sometimes she'll find her personal mail across the street because the mailman decides not to do his job. This is very important that I get my mail and that I'm aware of what's going on. I'm very upset that I'm not receiving my mails. I'm not sure what else to do. At the moment I'm residing in Garfield. Please get back to me at your earliest convenience.

I sent a package Priority 2-day from Michigan to Kentucky on 3/2/15. That was over a week ago and it STILL hasn't been delivered! I tried to file a complaint at the 800 # and was directed to the website. From there, I was told to go to my local USPS office for a refund. I just came from there and after being told, "Priority Mail isn't guaranteed," which means NO REFUND, I'm livid. What's the point of paying for 2-day mail service if USPS doesn't stand behind their service? It's been over a week! And no one can (or will) do anything except pass the buck. The tracking information says my package is bouncing between two post offices and one of them is the city it's supposed to be delivered in. At least it's in the general area and not in some other state. Too bad it was supposed to be delivered LAST WEEK.

The community mailbox was broken in to. Some of the doors were pried open and a couple broken off (aluminum latches - easy to bend). Some doors had already been intentionally locked open or the lock entirely removed (for the lazy neighbors who don't want to use their key). So the mailbox has not been secure for years. I called the post office just to let them know about the problem. They told me there has been some other problems the last couple months in the area. Now they are refusing to deliver or pick up any mail. They tell me the box is unsafe for the mail carrier? The box will need to be replaced (told it also has a broken foundation which it does not!) and they have no idea when they will do it.

I mailed a bday card March 2 and it just got to tenn on march 10, where has it been? But that's not all. In Jan I mailed a package 2 day ship to tenn and 12 days later delivered but not to the house but to my sister work because I was on the phone everyday with lafollette tn and tracking it. It never left mi for 4 days and then it went to nashville for 3 more days but here is the best-- my credit card due on 3rd of month mailed out 8 days before. They didn't receive it until the 8, that's 16 and...

I have been using the USPS, unfortunately, for my small business for many years. Over time, this company has failed continuously to complete simple tasks, and ultimately, is destroying my small business, but seems to not really care. It’s truly unfortunate that they can continually LIE about the service guarantees, selling the higher end products, but when the deal goes sour, they run saying there was no guarantee, that it is merely a suggestion. WHY would any other company on the face of the earth be sued for FALSE ADVERTISING, yet USPS continually adds more depth to their lies, and they totally get away with it?

Talk about starting the year off on a bad note! Never choose USPS for anything of value. Forewarning. A 15 Ibs 2-3 day Priority Mail package was mailed to our Beverly Hills Office on Sat. Jan. 23 and only made its way a few miles down the road to local USPS sort facility in Norfolk, VA before completely disappearing off of the face of the Earth! Jan. 24 package is tracked as departing Norfolk, VA... But nothing ever to be heard of again. No tracking updates, no delivery, no trace. The fact that USPS was able to lose a 15 Ibs. 21" x 14" package is not the most upsetting part. It's the way they DON'T handle it after losing it.

I put in a 30 day vacation hold, on January 24, 2015. Came back early to retrieve my mail on February 12, 2015 and was told they had no mail on hold, it went out for delivery after 30 days! I said it's not 30 days I put the hold on Jan. 26th. Was told the only person that can help was ** who was in a meeting. They gave me the general number to call and I did and finally spoke to **. He said he would take care of it.. I asked if I left him my cell number would he call me and inform me of what's going on and he said yes. "I'll come back next Wed." I told him because of the drive from Orange County to the Bicentennial Station, Los Angeles, California 90048. Never heard back from **, after leaving messages and calling repeatedly.

I placed an order a week ago (2-3 priority) and Have not received it. The last update was 5 days ago. I have NO idea where my package is or when I will receive it. I called my local post office and got nothing but petty excuses. I wanted to know why it was taking so long to get to a facility and she could not answer me. This is the worst postal service. Any business that uses them I will NOT be purchasing from. It may be cheaper for that company to use this HORRIBLE, Ignorant associates, lazy rude carriers that do not do their jobs correctly, but it's at the cost of your customers. I HATE USPS. Please don't ever use them and maybe they will deteriorate as quickly as the customer service and for God's sake so everyone as favor and go out of business. Did I mention I HATE USPS?

For months this particular post office is not making the attempt to deliver my packages or even have the decency of leaving a delivery attempt or package awaiting in post office slip. I have made several attempts to file a claim and complaint as they are not making attempts to deliver hold it at the post office for a significant amount of time without informing me or leaving slip to advise me to pick up and then will send it back to the sender. I have had this happen several times more than I care to count. On other occasions when I order items I'm expecting I am calling the proprietors of the business.

On 9/2 I placed an order on eBay for a motorcycle exhaust, it was in the post office in Indiana ready to transit to my destination, Macau, SAR. On 20/2 it was routed incorrectly to Mexico and it was in the progress for customs clearance. There is no any other updates since 20/2. The seller on eBay had made an investigation case for me but the Customer Service said it will take up to 28 days to investigate my problem. My estimate delivery time is 26/2 and it is now 9/3, I still didn't receive and updates for my package, the tracking system is useless, I don't even know where my package is right now. I hope I can give negative stars for USPS's service, the worst service I get for paying $137 for shipping!

I checked the IRS.gov Website on February 26th 2015 and it stated that my Income Tax return had been sent out. Now today is March 9, 2015 - this now being 11 days. I am in dire need of my check.

I have had at least 25% of my checks come ripped up (damaged in transit as they write on them) which considering I get very few checks a very large number of damaged envelopes. Funny how it always ends up being checks. I moved 5 months ago, we put in a forwarding at least 2 weeks ahead of our move date, and to date we have received approximately 10 pieces of mail forwarded. Businesses have called me asking what the new address is as they have received undeliverable mail. Seriously??? Including the local water agency, with my bill past due, a client that had sent out another check (they sent me the original envelope to prove it), and a package that actually went completely MIA but it shows "delivered" on their tracking website which obviously isn't true. That was sent, by the way, to my old address which is a UPS mailbox store and they refused the package to the mail carrier directly.

My husband and I moved to a small town almost two years ago from a much larger city and at first we had no issues with the post office here. Our mail carrier was nice and the lady that worked at the post office behind the counter was always very friendly. I've only been inside the building twice and never saw anyone other than the one woman. Now we've moved to a different house in the same town and we're having nothing but problems.

I have had the same issues with the Sullivan post office since I moved to the neighborhood. I created an account to set up for my packages to be left at the door because of the problems I always have. They sent me an email saying it wasn't left and to reschedule. I called USPS customer service and didn't get an answer. She says they don't send out emails but my local office did which I don't believe it came from the website I registered at so I find it hard to believe the local offices are handling website emails too. I have to reschedule re-deliveries.

I have worked for the USPS for 14 years. I can't believe how much the Post Office has moved backwards instead of forward. As a window clerk, I am supposed to up-sell all day long. The computer shows service standards for delivery-which are so inaccurate. I'm supposed to offer special services, overnight delivery, insurance, signature, proof of delivery, and when the package arrives late or damaged or not at all, the customer has to jump through hoops trying to get a refund.

The regular delivery person is flawless but the problem arises with the temporary delivery people. Repeatedly we get the neighbors mail or they get ours. Often the temp will not pick-up mail. Last week I received a neighbor's mail in my box that is for the newspaper. I have called numerous times in the past to the local post office to notify them of what has been happening but nothing seems to change. If this is typical delivery practice, then it's no wonder the Postal Service is in trouble.

I sent 2 packages on Feb.13th to family in Arizona costing me $29.95. Both packages were returned as address unknown. I also in the same time period sent 8 packages from Walmart.com that had no problem arriving at the same address during the same time period. USPS sent back my packages. The 800 number does not answer the phone. The post master said he called Arizona and they are blaming the office at the development and said they sent back the packages. Meanwhile that is the same office that accepted the packages from walmart during the same time period. Nobody will help me. I am requesting credit for $29.00 for services not rendered. I am having a problem with my scanner so I cannot scan my paperwork. If you provide me with a case number and fax number I can fax them to you. Thank you for your help.

I ordered some LED light bulbs from Amazon and was sent a tracking number. USPS left me a notice claiming that no one was home, however when I looked up the tracking number it says the package was delivered on the same day my notice was left. How can that be possible?

Haven't received any mail at my current residence for 3 weeks now.

I mailed a package with the sole intent to BE ABLE TO TRACK IT! After sending the tracking # through 5 times and getting "unable to verify or find number" every time... I spent 15 minutes trying to NOTIFY YOU. This is ridiculous!!! I see why you have such a bad reputation.

I am waiting on my son's birthday invitations that I ordered on February 23,2015. The company put them in the wonderful USPS system on March 3rd for 3 day shipping. It's been three days, going on four, on the post office just says "well, that 3 days is an average" and "we are experiencing longer shipping times due to consolidation". Well, maybe they need to stop calling it 3 day shipping!!!! People pay extra and then get nothing in return. No wonder no one wants to use the postal service. This is not my first problem, this is my THIRD issue in the last 2 months.

After not receiving my mail for over 3 weeks, I was forced to go to the Auburn post office which is about 10 miles from my home, they had all my mail including 3 packages which obviously had never left their facility, yet when I checked the online tracking, the USPS claimed that they had attempted delivery. I asked the postmaster how he could claim that when it was obviously not true, he claimed that they were not delivered due to snow around my mailbox. The packages were supposed to be delivered to my door but he said all my mail was being held due to the snow around the mail box. I have had all the snow removed and have pics showing my vehicle easily pulled up to the box but still have not had mail delivered.

I've sent mail to people throughout the united states and it seems that people are receiving the package but ripped boxes and envelopes meaning the items have been stolen. I'd appreciate if I didn't have this happen constantly. It's cost me a few hundred dollars to deal with this and I will soon have the nearest offices investigated.

Worst website ever and several moves were put in correctly but USPS messed it up somehow. Instead of notifying me, they just sent all the mail back causing all sorts of problems and money lost. Idiots or drunks but something is wrong with them and whoever at USPS bought that stupid move website from some other external money grubbing / spamming idiot.

I have been dealing with this issue for the past month! From 2/19/15-3/1/15 we received absolutely NO mail. Now I understand that because of the weather on 2/23/15 we didn't receive any mail and I can even understand the next day due to the aftermath. However, I was able to SAFELY get in and out of my driveway as of 2/25/15 (our mailbox is off the main road and in our driveway). So I call to see what's going on and I'm told due to the weather, it wasn't able to be delivered and will be redelivered. At this point, I was now not only waiting on my regular mail but 9 packages also. So I wait 2/26/15 - no mail. 2/27/15 - no mail. 2/28/15 - no mail. So I call the 1-800 # AGAIN and they say "Well I see you filed a case but they didn't submit for re-delivery." SERIOUSLY?!

I sent documents on Jan 31st 2015. It shows my international mail still at LA. What can I do? I sent very important documents! I want to hire lawyer.

I simply mailed my niece's birthday card with her birthday gift card enclosed inside, and at the same time I mailed a letter to my other niece who lives in the same household. The letter was received within two days. But my niece's birthday card with her gift card inside of it, has still not been received and it has been two weeks. Perhaps I should not have decorated the envelope to make it more festive for her birthday, but it was a big one, SWEET 16. I'm still hopeful that it will be recovered within the next week or two. But in any case, my niece's Sweet 16 has not been so sweet.

Yet again, shipped my packages and as I always do, I stood in line and waited to have my prepaid packages scanned through to show accepted when tracked. Between January 31 and February 28, I had 3 packages that took 9 days to be delivered! Two of the packages were shipped on the same day, one to Texas and one to Alabama. Oddly, I shipped another package to Texas, also first-class as was the previous package, on a different day and that package took 2 days for delivery.

I got a notice my mail was at the Chicago ISC 3/2/2015. As of 3/6/2015 this still show at the same place. This is not good service.

I have opened several cases regarding my lost packages and mail. I have contact everyone and have been placed on hold for hours at a time. My utility services have started to get disconnected due to non-payment. I just moved to this address and have not received any mail nor have I received any packages to this address. I don't know what else to do...who to contact. All I know is that nothing has been done. I have received several calls from different postal locations saying the problem is fixed and that I should receive my mail. I need help **. My old address is **. My new address is **.

I shipped a package on Jan 26, 2015 and the package was deemed undeliverable as addressed. Funny because I just printed the shipping label right off the auction website. My customer on Feb 4 contacted me because she never received the package. When I checked the tracking number all it says is undeliverable as addressed, not returned to the post office or anything still to this point. It is 3/6/15 and still no results. Of course 2 claims have been filled and denied. I am so upset because not only did my customer not receive her item, I am out of my gorgeous vtg sequined top, the money I had to refund her and the shipping charges. They act like they don't care at all, to talk to them no one knows about anything - SUPER INCOMPETENT!!!! To make things worse I sell online and have no other options but to ship USPS. I guess what I will do is charge a little more for shipping and require insurance. :0(

I have ordered supplies from the same places for quite a while and I can always count on the shipping time to be 4 days, give or take a day. Until the last month. I live in Michigan, and I order from Texas or California. Now my packages are taking at least 10 days longer than usual. Tracking shows them sitting for days in one location, or actually going thru the same facility multiple times. I have finally received a few of these packages and there are no issues with labels or bar codes. I am afraid to order or ship anything USPS. What happened to the U.S. Mail??

It snowed here Wednesday night. The mail didn't run cause of it every time the weather gets bad on our mail carrier will not run. This didn't happen until we got this mail carrier and for Monday I put a letter in the mailbox and it did not run. What is the problem with them?

I can't get any information about the causes of delay. I called customer service and your automated system is missing the option and it doesn't transfer to an operator even you press 0000. On the website the option doesn't exist, the guy who build your website miss it. I need to know the reason.

Hah! What a rip-off or a sad joke! I paid for "priority mail". It has been a week - no package yet!!! No wonder they are going out of business! You complain, and all you get is "Oh well, too bad. Next in line."

I sent my package on Monday, 3/2/15 coming from NY to Chicago and as I checked Priority Mail tracking, it appears to be stuck in Springfield, MA. It said estimated delivery date 3/4/15 and it's the 5th, and still not arrived. I called Call 1-800-ASK-USPS (1-800-275-8777) to ask for help in finding out if the valuable item shipped is lost and the person on the line told me "it's not guaranteed, it could even take a week and right now, there is nothing I can do to help you." I tried asking more questions about it and she talked over me...then she hung up. Very rude!

I drive from Cibolo to go to this post office (Universal City) because it is so well managed. All workers are polite, fast and efficient. They were able to mail a package that the other post office was not able because their machine didn't recognize the address. The UC post office found it by manually entering the zip code.

Hopefully someone reads this. We moved and put in a change of address. When we went to get our mail (the builders have not installed our mailboxes). We were told we could only get our mail once per week, then the very rude women who work behind the door would say it was too much trouble to get our mail. We then spent money on a P.O. box and they refused to put mail in it!!! The Allentown Post office on Postal road is the most horrible post office ever.

I have had problems in the past with not receiving my packages from the post office. The packages show as received and I do not receive them. I called the post office and asked if I could put a complaint regarding my mail carrier or file a claim and the rude worker told me no, and when I asked for a supervisor, she told me there was not one there. I know that is not true, and I don't understand how someone that is trusted with residents' personal information can be so unprofessional and rude. No wonder they are closing so many post offices. Last time I did not receive my package and filed a claim, it mysteriously appeared at my doorstep.

I requested a change of address on 2/5/15 (from Dearborn, MI). Today is 3/3/15. Believe me when I tell you that they lost or destroyed all my mail. I am the kind of guy that receives at least 3 pieces of mail daily sometimes 10-15. Last month I was expecting a lot of mail, 4 of which are confirmed credit cards I haven't received anything yet. I received 1 piece of mail on dated 2/23, like are you serious? Where the hell is the mail before 2/23?

This a **. Now my sister birthday box is being enjoyed by someone I don't even know. Ok I send my sister packages at her address **. USPS send my box to **. I pay 13 dollars to send this box to my family and I want something done about it. I take receipt to converse and show them my tracking number is **, the clerk **.

Ordering packages from Amazon, and I live in an apartment building, did not know the USPS are not allowed to walk up steps. They lie and say they leave notices but never do. Whenever I order something, it never comes on due date; always 4 days late because the ** lie and say they tried to deliver but no one was home, when actually I spent days waiting for knock on door. Hate this. You always have to wait until the last delivery attempt before you can get your item. They succckkk sooo much no wonder no one wants to use them any more. What good are they nowadays?

Rec'd email notice (I had requested) re package tracking. States that an attempt was made to deliver a package, no secure location and notice left. ALL OF THIS IS FALSE. NO attempt to deliver - 2 adults present all day. Mail box and covered porch, where packages are left ALL THE TIME exists. NO notice of attempt was left. Tried to get info by phone and can only talk to computer. THE ABSOLUTE WORST SERVICE, AND NOW LIES ABOUT SERVICE!!!

I placed an order from a company and the package was sent USPS. I paid $18.00 for 2 day delivery. The company put my physical address on the package. I no longer have a mailbox at the physical address due to people destroying it, so I use a PO Box. The package was tracked all the way to my post office, then nothing. It took days to contact the post office because they open late and close early. When I did get hold of them they stated the package had been returned because of undeliverable address. We have lived in this small town for 18 yrs.

I came on here to complain about Murrieta CA Post Office on Los Alamos sending out mail late and I notice there is another complaint from someone regarding the same post office. What is with them? Are they just too busy or understaffed? For example I dropped off my packages on Thursday and 2 days later on Saturday it is electronically accepted by the post office, wth! I own a online business and just relocated from Temecula to Murrieta. We list on our website that customers should receive their package in a certain amount of days. I never had a problem with the Temecula post office. I would drop off packages almost daily and they would be shipped out the same day.

I just recently moved to Macon, Ga. I contacted all family, friends, and businesses of my new address and USPS to have mail forwarded. I noticed I was not receiving my mail so I contacted these businesses to inquire about it. They informed me. They sent the mail over a week earlier. I notified the post office and they said they would look into it. I then was informed by another business that my mail was returned to them but they had the correct address.

I requested a mail hold for 25 February - 2 March. With the action request to deliver all accumulated mail and resume normal delivery on the ending date. Additional Information included with the mail hold request "Mail can be placed in the porch when delivered. Thank you." Pretty Simple............. Apparently Not! Mail was delivered on Friday, 27 February and Monday, 2 March. Both clearly a single day delivery and one of them during the mail hold time period.

USPS is a HUGE joke in our neighborhood. 2 weeks ago, I received a neighbors heart medication. I have complained for 5 years about USPS, nothing gets done. I don't know why Consumer Affairs has this site, they don't do a thing about it... it's just a site to complain on.

I have only received mail once in the month of February, & on that day there was an electric bill in the mailbox that was two weeks overdue. I haven't even received junk mail.

For the last 6 years the mail for the 5 tenants has been dumped outside the building or left in a pile in the vestibule. Despite multiple complaints the post office has done NOTHING to correct the issue. They promise to correct it but actually do NOTHING. Our tax dollars at work.

Unites States Postal Service lost my Passport, my I-20 and all my personal documents. I had sent my passport entrusting USPS to deliver my package to the UK visa consulate and bring it back to me. My visa got issued, the UK consulate sent my documents back before time and USPS messed up. The one step where I thought I won't get stuck and I got stuck there. I had started my first enquiry on the 19th of February because my package was in transit for 6 days without any further tracking details. I started an enquiry to find my package. Since the last 2 weeks I have been running around.

I sent a padded envelope package Priority Mail from my local post office on 2/6/15. Delivery was scheduled for 2/9/15 to my mother, who lives in an apartment complex. Mailboxes are by the swimming pool, so it would be highly irresponsible to leave outside of her mailbox. Online tracking shows it was delivered at 11:38 am on 2/9/15, however, she has never received it.

Every time I go into the Mentor, Ohio post office on Reynolds Rd. it is always a line. Today, was overwhelming. I entered the office at 4 p.m. today. They only had one person at the counter with a line to the back door. The second associate arrived at 4:20 p.m., and then the other associate starting taking passport customers and shut her line down with once again a line that was at the back door entrance. When the other associate finished the passport customers she did not return which left only one associate with a line that was at the back door with a customer that he was taking care of with 20 packages to send off. While this customer approached with all of the packages the previous associate was aware but never returned. This individual transaction took an additional 25 minutes.

I mailed a parcel by standard mail from Burleson Tx 76028 post office February 19, 2015 at 4:30 PM going to Chula Vista Ca and it left the Burleson Office at 6:19 PM that day en route to Dallas Tx mail facility and arrived there February 21, 2015 at 4:38 PM only 50 or so miles from the Burleson Tx post office. Why did it take 48 hours to get to Dallas only 50 miles away? It left the Dallas facility at 4:44 PM February 21, 2015 and arrived at the Bell Gardens Ca mail facility February 25, 2015 at 10:24 PM February 25, 2015. It left the Bell Gardens facility February 26, 2015 at 2:19 AM and that is the last record of the parcel.

I had send business documents to India in USPS priority shipping to India. I didn't take tracking Information as they said it will cost $17 extra. It has been 11 days the documents didn't reach to my parents. They have visa interview scheduled on 16th March and these documents are very urgent. I am not getting any help from USPS. They gave me bill no. and transaction no. They are now saying they cannot track it. Worst experience and lot of stress as I don't know how to send documents again to India.

I live in a large subdivision located in small rural town (Toano, VA) about 30 miles east of Richmond, VA. I have made numerous complaints to the local post office about not receiving some of my mail. I have had numerous articles not delivered and no one at the post office is willing to accept responsibility for it. Several of our neighbors have complained but, as a lot of government agencies, the response is one of pure apathy.

USPS does not have any idea what is happening with their international couriers. They mentioning as 5 business days but my shipment passed 7 business days. Till now there is no change in the status. Customer Service does not have any clue what is happening with that parcel. They don't have any estimated time to it. Very pathetic service. Don't believe them in sending international shipments.

My mail delivery provider keeps skipping my new street address so many times. My new street address is: **.

Sent a package from WV to CO on February 2nd. Paid for Priority 2 day shipping, with insurance amount of $100 and tracking (additional fees paid). Post office was closed so I used the kiosk. Total shipping fee just under $20 for a small package that contained clothes in excess of $100 for my son. The machine printed up the postage and I placed ALL of the postage stickers on the new priority box as indicated. Package was likely picked up on a Monday.

I am an international customer (living in Singapore) and am writing this review because the USPS website has proven completely unhelpful to me. In October last year, I ordered a birthday gift from the US for my boyfriend, who lives in the Netherlands. A few weeks after the seller confirmed that he had sent the item, it had not arrived, so I decided to follow up on it. He and I both contacted USPS, to no avail. As of today, the item (tracking no.: **) is nowhere to be found.

I just received a letter by United States Postage and postmarked 02-11-2015 and today's date is 02-27. From the same area approx- letter from 90045 to 90066 and it is a doctor's schedule. Very bad! Will never use mail in my life again! Another episode 2 days ago, I received a letter with docs inside that were for my disability status from WC INSURANCE CO. From 95677, CA and post marked 12-03-2014. Three days after my work injury, and got home to 90066, but received it with all my California Notices of Applications, from the Division of Workers Compensation with letter dated 02-23-2015 (got home 02-27-2015).

I run an electronics business sending out high dollar equipment. On two separate transactions USPS completely lost two receivers worth 1000 each. They offered no explanation and no refund. The tracker on one said it was in transit to the address. The other said it came and the customer never received it. The customer was a personal friend so I believe him. USPS returned two other speakers and they NEVER got returned. Another microphone never showed up either. All this in the last year. I've used Fedex a handful of times. It always came but was more expensive and slower. USE FEDEX FROM NOW ON.

I had a laptop sent to me with Priority Mail 2-Day Delivery and on February 6th it said out for delivery on the tracking but it never came. I called customer service and they put me on hold for 15 minutes just to be told "we don't know where it is. I can open a case but that's all I can do". I filed a claim for $125 - the value of the laptop - after proving its value. But they sent me a check for $65 and said "sorry for the inconvenience". I'm never using USPS again.

I live in Raywood, TX - a rural area east of Houston, we have no mail route, only PO boxes. The post office here will not put mail with the physical address on it in our boxes. And some things you receive in the mail, the company will not deliver to PO boxes and this is a problem for a lot of is because things come to us like.... Checks, credit cards, and other things that companies refuse to mail to a PO box.

I bought an iPod from eBay February 10th 2015. It has not showed up yet 2/28/2015. It was last scanned in Detroit Mi. on the 13th so I know the seller shipped it. I have opened two lost package cases and the seller has open one lost package case also. NOTHING. Not even a status update NOTHING. And they wonder why they're on the verge of closing or going bankrupt? I hate to see something that's been around so long go but hey, the UNITED POSTAL SERVICE is not what it used to be by far.

Hi. For the last couple of months we've had issues in receiving our correspondence. The mail gets tossed in other's mailboxes. We have placed orders online and have not received the items. As of right now I have not received my passport and other important documents. I am also missing another order. It upsets me that the mailman is not doing its job. I ordered books for college and they were just placed on top of the mailboxes for anyone to take!! And I live in an apartment complex of 26 units and not all the neighbors are nice enough or honest to bring our stuff. All this can be avoided if the postal employee does its job correctly. I am willing to pay extra if necessary to have the peace of mind that my correspondence will be delivered to me and NO ONE else! I hope you can bring it to his attention and have this issues resolved as soon as possible.

Within the last month I had 5 of my mail which were important official documents... from different locations... with my right address on them... was returned to sender because of "Address Failure". I can see 1 but 5!!! This is totally unacceptable!!! Today I tried reaching out to them at 575 East Tremont USPS location in the Bronx for my zip code area 10457, I spoke with the supervisor Miss ** who dismissed my accusations and hung up the phone on me. She was totally disrespectful, rude and unprofessional. I have the taped conversation as proof which I should post online and send to Consumer Affairs and the USPS headquarter's executives and staff.

I just cannot express enough the satisfaction with the Post Office General Manager of the Rowley Mass Post Office. This winter has been a great challenge with the weather and roads to be able to receive mail. There has been delays to receive mail on a daily basis. However the Post Office General Manager would personally deliver the mail to insure we did receive the mail when her trucks were not able to. It has been very difficult not to get mail on a daily basis but she has at least shown the residence she understands and is attempting to assist with a bad situation.

I use the overnight service every month for 3 years. 75% of the time it is either late or lost. I travel for work so have things sent all over but every single time, something happens where we are getting the $20 refund for the package never arriving by "noon". My concern is not the $20, it's my packages, that never arrive on time! The service is completely unreliable and unprofessional.

I sent a package from my local Post Office to Carlsbad CA. in October 2013. Insured with a tracking number. After checking my credit card statement for a refund 45 days later I noticed there was no refund. I checked with the company I mailed the package to - they did not receive it. We both checked the tracking number and discovered it did not work. I have had to file 9 claims over the lost package, no one responds, they insist they must have a working tracking number or they say it has been passed on to another department. I have had some help from the local postmaster. He instructed me to write to The Postmaster General. This has been my worst experience with Customer Services in 40 years. Their service is atrocious in my humble opinion. I am now involved with a second lost package, a mobile phone sent by a person I purchased it from. I do not use the USPS anymore.

Twice in just a month my mail has been delayed for days. It doesn't matter if it's certified, priority, or whatever. They'll deliver it when they feel like it, no apology note or anything. The first time, I called and I was told they would open an investigation, only to find out two days later that the case had been closed. No explanation and still no package. I lost my trust in USPS. Will not use them again.

The mailman who is suppose to deliver mail in the West Logan area will not pick up my letters that I need mailed. I put the flag up on my mailbox but he goes by and ignores it. This is our resident mailbox and when I confronted him about not taking my letter, he said that if he doesn't have any mail to deliver to that box, he does not pick up any that is in that box to mail. I do not believe that it is that way for the Logan Post Office because we had another mailman before this one, and he always stopped and picked up my letters I mailed.