USPS Reviews

Online on the USPS website - I ordered a priority mail 2 day service and insured the package for $600.00. I did NOT request signature service. This package was sent 06/17/15 to be delivered 06/19/15 in Providence from California. It was not delivered & no notice was left at recipients address - although the website said it was. The website also showed signature service on my package which I did not request. The package was requested (online) to be re-delivered for 06/22/15 at front door & website confirmed new delivery info & date. It was NOT delivered 06/22/15. I called 06/23/15 Post Office on Corliss Street in Providence. They tracked it down to a pickup station on Thayer Street in Providence.

Very very upset. Tracking said my item was out for delivery, never received it and it says tracking "not updated." I swear USPS is the worst. I bet they wouldn't like it happened to them.

I've noticed that whenever I'm expecting a delivery from USPS and I check the tracking #. They usually give a 5-day window of when to expect delivery. From my past experiences, the package is always delivered at the last minute of the last day of that delivery window. I honestly don't know why they just don't set that date as an expected delivery date. I believe FedEx or UPS are much better options. I will never choose USPS as a carrier unless there are no other alternatives.

Last month, I got an email from a company from which I ordered something online, telling me that my package had been delivered by USPS. I couldn't find the package in any of the normal places, i.e. doorways, garage, mailbox. I called the post office in my town and the postmaster told me that it was my word against theirs, that the package hadn't been delivered. I told him to have the postal carrier call me to tell me where she left the package. Several hours later, she told me that she left it in my mailbox, which I had already checked prior to calling the postmaster.

I've honestly never been this disappointed with a business. I spent $33.00 to mail a package 6X18X36 via three day mail, insured. After 15 days I opened a claim and refunded the customer their $500.00. 3 days later the customer has the package - 18 days after I sent it. What's worse is he's already bought something else and now doesn't even need what I sold him. So I'm out the sale, the shipping, the insurance, and countless calls to postmasters and shipping hubs, and the time registering at USPS just so I could fill out the stupid claim form at USPS. Hate is a strong word, but I really hate this program.

Very unreliable. Packages are sent opposite direction more times than not. Lost mail or mail delivered to other addresses is so common. I'm surprised anyone still uses government services with as inefficient as they are.

I recently put my trust in USPS to return a package I was returning for a refund. It never was received. The tracking number says it is still at Post Office. USPS told me I'm responsible for trusting them since I didn't pay insurance for TRUST.

I received a vintage paper-back book in warped condition; it appears that a mail handler or carrier forcibly bent it in half around a couple of flimsy pieces of letter mail. The odd thing about it is that the package was clearly marked by the seller as having a book inside, and the book is stiffer and thicker than a magazine. So somebody had to work kind of hard to even get it to wrap around those two measly little letters! Given that the situation reeked of carelessness, I decided to call the 1-800-ASK-USPS to report the situation. Years ago, whenever I would have a question or concern about mail, I would call the 800 number and would receive fast, courteous service and almost always my questions could be answered by the telephone agents.

Guaranteed delivery in 1-3 business days from Maryland to North Carolina. Today marks day 4 and they couldn't even get the package out of Maryland according to their very unreliable tracking service. I cannot express how disappointed and upset I am with the USPS. I, for one, am looking forward to the day the USPS finally shuts its doors.

This is regarding the actions of ** in the incident that occurred, I believe it was Friday, June 12, 2015. I had an unpleasant encounter with Mr. ** when I was told to go to another door to pick up a package. As I approached the door another lady was already waiting and said she had knocked and rung the bell many times and no response. Within minutes someone showed up and asked her what she needed and I had mentioned I was also there to pick up a package. As I handed him my slip he YANKED it from my hands, leaving me with a small paper cut, and immediately shut the door. I said to the other gal that was waiting, "Did that really just happen?" and she was just as surprised as I was.

I didn't get a tracking number for my package I send to China. This was in March 2015 and the vendors said they haven't received the package. I contacted the USPS in my city and told them if they could help me I don't have a tracking number and I am worried somebody will steal it. USPS response was no response. This package is worth 170.00. What can I do to track this package.

I too have had an experience with the timing of delivery of pkgs sent priority mail. It is unfortunate that the Postal Service is selling a product as a 2-3 day delivery, when indeed, they know they cannot come through with this for the public. This only aggravates and agitates the public. It took 5 days for a priority pkg. to arrive at its destination in Fredericksburg, Va. When the clerk specifically told me it would arrive 3 days later… Can't deliver… Do not say anything!

I paid 25 dollars to overnight a priority letter from southern California to Gresham, Oregon. The document was time sensitive and was addressed as I was told. The documents were sent but not delivered. The reason they did not deliver the materials is because the mail carrier was confused. The address was for an apartment complex. Because there was not an apartment number they did not deliver. The documents were to be sent to the manager’s office not an apartment. I called the post office and for over an hour no one answered the phone. I called the main number for USPS but, per the answering machine, they were having technical difficulties where they could not hear the calls. This technical issue lasted 2 days. I had to go back to the post office and was explained that the confusion and lack of common sense was the reason my documents were not delivered.

Sent letter from Waco TX certified to Las Vegas NV on 6-11-15. Arrives in Cincinnati 6-13. Leaves Cincinnati 6-16. Still no idea where it is. Ever look at a map. Cincinnati is a long way off course from Waco to Las Vegas.

This is what I know about usps. They are severely understaffed, incompetent employees are protected by their union, managers are too busy on their computers and telecoms, newer hired employees get insufficient training or none at all, the clerks computer software is slow and not user friendly, mail carriers are extremely pressed to get done in certain amount of time, there is more time spent sorting and scanning 1 article of mail than necessary, and the list goes on. The usps is not the only company like this, it is all of them. Technology is expensive and convenient, but not efficient. Welcome to earth!

This is not a one-time incident. In the past 6 months, I had maybe 5 paid packages delivered. I had nearly 50 that have not been delivered. In one complaint I made, one of our postal supervisors actually accused me of asking for special privileges wanting my package delivered to my door. As it is, we are the only house that doesn't get delivered to the door. I heard more than 20 excuses from them so far and am still counting. The postal service is a fraud operation. Imagine being in business, getting paid for a service, then taking the money and run and knowing you ripped off a person that has no rights of recovering the money lost. And the owner has no responsibility to render what was paid for so they are free to do it again and again. That's the U.S. Postal Service.

I have been buying and selling on eBay for over 2 years now and also get all the monthly subscription boxes and have always received a lot of packages, nothing majorly big, sometimes they would have to leave it on the porch which was fine. Well we got a new mailman, some young guy, obviously lazy and hates his job, at first I would get my packages like normal, then he started driving in the alley (my house sits where most people's backyards are in the alley) and literally throwing them out of the truck into the alley beside my house. I've witnessed it along with neighbors, boyfriend, my children, and my neighbor's surveillance cameras. I mostly buy Makeup etc. that is easily broken, he has been seen literally shoving small packages into my mailbox that they rip/break open. Called supervisor and post master, that stopped, for a while.

Am still trying to find out what happened to a package that the USPS claimed delivered on May 7, 2015. The problem is, there was no package leave by my door as claimed, as I was home all day. I had reach out to the customer's service many times, but all they are telling me, is that scan show that item had delivered at the right place. How can I go about this? As items contents, value $100.93, but was not insured.

It seems like their front desk employees have no sense in simple problem solving. If a 3rd vendor purchase first class labeling for you they don't provide tape and/or a labeling cover to slip your labeling in; and I'm providing my own box to simply reuse. What baffles me is this individual gave me a run down on how it works and it sounded like this: "If you get this, we don't do that... If you get that..." Yup definitely went in one ear and out the other. What's the point of customer service if they sound like policy makers and strict enforcers? If your job is to make it harder for the customer and not provide a solution maybe the job title should change.

So my package has been stuck now for 7 days at this facility! I called the facility and all the snobby ** could say was we are a big plant and there's nothing I can do about it. I've never had problems with USPS in the past but now I'm having a major problem because I need my package by the end of this week!!!

Purchased insurance to mail package of Starbucks & collectible coffee mugs. Items broken, filed claim, claim approved, check mailed, never received check. Requested reissue of approved claim check and now I have to start claim OVER AGAIN.

I am asking Consumer Affairs to help me reclaim my package from the USPS. I sent a small package from Sahuarita, AZ 85629 to St. Pete Beach, FL ** on April 7, 2015. USPS Tracking # **. It has been shuttled around Florida, making an impotent circular trek through the Miami and Opa Locka Postal Offices with no resolution. This stupidity is unbelievable to me. I have tried contacting each post office individually with no response. The 1800 USPS customer service # is just a frustrating recording that offers no real help. I keep expecting the USPS to return the package to me, since they seem to be lost in delivering it to the clearly marked address on the package. This has not happened. Thank you.

I turned all of my paperwork on this over to my congressman and in about three days, I had three phone calls from the post office. I had a check in about two weeks.

My daughter has an irreplaceable personal item that was priority 2 day shipped from Colorado to Florida where I now live. Tracking # reported delivered to Main Tallahassee Post Office. I Arrived post office to find out the package clerk accidentally gave to someone else and it is gone and missing.

I sent the product that I bought back to the seller on May 15. The seller claimed they never received the product. I checked the tracking number it showed "arrived to USPS in North Las Vegas, NV on May 20." After that it just said "out of delivery" and "delivery status not updated." I tried to call too many times to finally get someone to talk to me and she checked the tracking number and told me that she did not know why. She told me to file a complaint. When I filed a complaint, what it said -- I don't have the insurance. So, now I don't know what to do except the loss of $39.95 for the product and $9 for shipping back that product to the seller.

I called the 253-214-1800 at 11:50 am 06/10/2015 and an agent named ** answered. I proceeded to tell her what the issue is and asked for her for an explanation. In a nutshell, I shipped my package in Tacoma. It took 6 days for the package to reach Federal Way. 12 Days have passed and the tracking still shows that it is still in Federal Way. ** was incredibly rude, dismissive, and seemed like she had no interest or even desire to be even working at that job. She proceeds to tell what her screen info tells her, tells me the package left Federal Way already.

I ordered something from a company and I have yet to receive my package. My package has been sitting in the same location for days. I have called USPS and they told me they were working on finding my package. This is not the first time this has happened with USPS, I ordered something from a company a year ago and I never received it. Either they lose your package or take forever to deliver your package. USPS is the worse when it comes to delivering packages. I also have friends who has had their package lost in the mail due to USPS crappy service. I hate when companies I order things from ship through them, it literally makes me sick.

I went to my local post office to mail some bridal shower invitations. I had the employee weigh the invitations and sell me the proper postage necessary. The invitations did not weigh much but because of the decor, they were deemed nonmachinable. The clerk said that they would cost .70 a piece to mail since they needed to be round stamped. Out of 13 invitations, only 4 were delivered. The other 9 were sent back to me with a note saying they should cost $2.32 to mail instead of .70. What I don't understand is how the 2 that were not local were delivered and the other 2 were local and made it to their destination.

Several times over the last few months we have been at home when the mail carrier left a "sorry we missed you" card in the box and never made an effort to walk to the door for me to sign for the letter/package. Happened again today while I was standing in my driveway, 10 feet away from the mailboxes when the carrier pulled up. He pulled away leaving a "sorry we missed you" card in my box for a certified letter. Now I have to make the thirty minute trip to the post office to pick up the letter!

I am crying in my car writing this message. I am from Romania. My English is not my first language. I come to post office for pick up package. It was sent at my old address. The tracking number says it's here in Abingdon. The people at the office are always rude, racist, mean. They say they will send the package back because was not sent to the correct address! They don't want to verify the number or anything, they just humiliate me! I don't understand how it's possible to let those people in the front house to work with customers! I am so hard feeling! My package is there and they don't want to give to me! What I have to do to get respect from American people?

Let me start off by saying the USPS is just a bunch of lazy people that don't give a damn about people's orders and just sit around thinking that they are special. Not only did they misplace 3 of MY ORDERS!!! But when I talked to a person who works at USPS, they had the nerve to give me attitude. I don't know why but honestly, I don't care about their nasty attitude but she didn't even help. BE WARNED if you talk to a woman named ** from USPS Mableton, GA all she would do is talk nonsense for a couple of seconds and hang up on you. Furthermore, DON'T USE USPS. Use FEDEX. I have ordered from them and they never gave me the slightly problem. USPS needs to hire better hardworking people and not lazy snobs with a attitude problem.

USPS tracking said my package's delivered in mailbox this morning. We actually don't have a mailbox. Nothing in front of my door as well when my roommates returned shortly after the time of delivery on the website. Ask the customer service of local postal office several times but she seemed never care, saying that she couldn't contact the carrier and package's not in their post office. She even said that it could be stolen. For the 4th time I call she just hanged the phone. They just, most probably, didn't deliver it. It seems that it's their job to have the money, and it's my job to keep an eye on the package. State-own corporations are just plainly bad.

Shipped 1 day service from Bowling Green KY to Owensboro KY, 80 miles. Shipped Monday arrived Wednesday.

I went into the Cornville post office because my box had been closed. I have a no-fee box since we live in a rural area. I did receive my renewal notice but unfortunately I misplaced it. I asked the postmaster for another form. He said I had to look for my renewal form and bring it back. I asked for my mail. He said he would give it to me if I showed him my ID. I told him it was in my car, that I would go get it if he needed it. He said he needed it. I ran to my car to get my ID as he requested. He verified my info & handed me my mail. Again, I asked if he could give me another renewal form. He said he did not have one, that I would have to return in 1 hour & speak to **.

Monday I had two packages set to be delivered. They were tracked as delivered to my mailbox. There were NOT delivered to me! Called companies, they said "call USPS". I called USPS and was given a case number. Also given a disconnected number that was supposed to be their consumer affairs department. Was told I could call 800 number for updates and was assured this would be resolved no later than Friday. Nothing resolved. No packages. Can't get a human on 800 number. Computer prompts will not accept my commands. Scheduled call back, supposed to be 12 minutes. 2 hours later no call back. Getting total runaround and not receiving my packages. Really angry now.

I have just begun shopping online and my initial experience was dreadful. My packages were listed as delivered but never arrived. USPS even gave a time in which the items had supposedly arrived. I am certain they are wrong because I was outside doing lawn work during that time. USPS is giving me no information on my items, and they have delivered my things to the wrong address before several times in a month.

Not only did they charge me an arm and a leg for a ** arms worth of tape. But then they had the nerve to tell flat rate boxes have priority and make me pay top price for my packages. I am not only disappointed with this company but also will not be using the USPS in Florissant again!

Several years ago, I went with online banking with my bank, so as to cut out the inept Post Office. Prior to this I would mail a bill to the company and at least once or twice a quarter that company would never receive the remittance. So imagine how happy I was to cut the incompetent post office out of my delivery of payments. On April 29, 2015 the bank printed a check for my mortgage and mailed it to the mortgage company in Illinois for delivery NLT May 5.

I waited to speak to the manager of the post office on Norstand (servicing 11210) for over 2 hrs while he was on a teleconference, at least that's what I was told. Once Mr. ** came out he was very rude and refused to address any concerns I had which were the management of the floor and many mislocated packages at this location. I asked for his supervisor's number and was told "I don't have to give you that". He then closed a blind in my face. His actions were totally disrespectful. I believe he is disconnected with the consumer he is paid to service. I also believe he was able to be that disrespectful to a customer because he has no fear of the repercussions for his actions. It does not seem like this was his first time do this. Please insure that you have proper manager in place to deal with the many problem that arise.

I mailed concert tickets on 4/23/15 via USPS priority mail 1-day. They were not delivered the following day, nor have they ever been delivered. I have been going back and forth with the postal service since 4/29/15, and all I get is the runaround. They assigned two different case numbers (** on 4/29/15 and ** on 5/12/15). The second case number was assigned to the Gulf Atlantic District Consumer Affairs, I called the three different times and have never had a callback. I got a call on 5/23/15 from our local postal service, and she finally tells me today that I can file a claim online. How absurd is this? I made another call today to have a claim form sent to me, and of course, this will take 5-7 business days. This is the most unprofessional, stupid service ever.

Every time my wife and I visit the post office close to our home they are extremely rude and short with us. They never have a clue where are tracked packages are at. When I expect a package, I use the tracking feature. Today, I was expecting a package for my wife for our anniversary. The website said it had been delivered at 12:56 pm (I was home at that time and it wasn't delivered). I rushed home on my break from work and what do you know...it's not anywhere to be found. Even though their website said it had been delivered.

At my work address zip code 10016 the USPS posts delivery status updates on my shipments that are A COMPLETE LIE. I would not mind if the package was delayed, it's the fact that I have to read repeatedly lies that someone actually find time to type and post online on behalf of the USPS that upsets me. For example, here is tracking info for one of my packages:

USPS has the worst customer service I have ever seen. I was unable to pick up the package at my door, and the delivery man did not leave a notice behind. I figured I could just go online with my tracking number and figure out which post office my package was in to go pick it up. Their website had no information on that matter, so I decided to call them. There was only automated customer service which was of no use regarding the info I needed. I am a very dissatisfied customer to say the least.

2 separate packages were supposedly attempted to be delivered but "business was closed." This is a residence not a business, it also states a slip with the tracking was left. Not true, there was no slip left. We are the only people living at this address so the slip could not have been taken by a neighbor. All this makes me believe delivery was never attempted. This type of behavior is unacceptable and outrageous. I would also like to point out that I have received multiple packages that were not addressed to ** and were not shipped to me, I think there needs to be some investigation done to see what is going on and who takes responsibility for this craziness. Thank you for your help in this matter.

Several months ago our mailbox at Bell Run Blvd. and Knapp Road in North Wales was damaged. The mailbox was removed and never replaced. We really need a mailbox as there is none anywhere around here. The only way to post a letter is to drive to the post office. Please put a mailbox back at this location.

We moved our business from Grand Prairie, TX to South Dallas, TX a year ago. I went down to check my mail and was greeted by the rudest mail carrier I have ever met, and I have been using the post office for over 20 years. She told me that if I didn't put a sticker in my mailbox indicating who we are, they won't know we are there. I apologized and told her I had no idea, if I had known, I would have done it weeks prior and that I would take care of it right away. I put the sticker in (large letters, typed up for legibility) and we continued to get other businesses' and people's mail in our box. I complained on the website and was told that I would hear back from someone within 24 hours. That never happened but what did happen was they stopped delivering my payments from customers, returning them to the customers stating that the address was no good.

Lost mail, bunches of it. Mail delivered to us with a completely different address. No missed delivery notices and often non-delivery of online orders. Mail being returned to us that was properly addressed with the proper postage. Being told that picking up our mail by the mail carrier is a courtesy to us and should not be expected. Setting up a scheduled pickup only for it not to happen on the requested day (over 24 hours advance notice provided) but a day or two later. Valuable catalogs shipped internationally that got lost or discovered mangled upon delivery.

I'm a Soldier and was stationed in Korea and sent my important items forward. The post office sent it back to Korea and no one can contact the post office in Richmond Ca, the location where the online tracks said my items are located. Could anyone help. If you get time and can go to the post office at Cp Casey it would be a big help. Here are the tracking number. ** I called and the packages went to Richmond, CA 94804 going back to the APO on Camp Casey. Thanks.

They showed a package out for delivery on Saturday but didn't have it, so I waited until Tuesday for them to try again. No package, just a change in the tracking status to say they tried to deliver but I wasn't home and a notice had been left. There was no notice and we were at home with the front door open. Add to that I do not need to sign for this package. It should have been left on the front porch as usual. Not only that, they did the same thing for my Amazon package which does not require a signature. I called the number I had for the local post office. The employee who answered was rude, ignored the facts, and told me it was my fault before hanging up on me. I called back, getting another employee who told me they were trying to contact the carrier but he was not answering.

Every time I call USPS to check on my package they speak in another language until I say "Hello" for the 6th time. Then they will quickly try to get you off the phone. My package is 5 days late with little to no tracking information. Shout out to FeadEx for being decent. I'll never USPS again.

I sell items through eBay. One item that I shipped after being sold is Sony Active 3D Glasses. The winning bidder did not specify to pay insurance. So I shipped it in a bubble wrap with the fragile stickers placed front and back. It arrived badly damaged. The winner bidder demanded refund and I had to eat the cost by agreeing to a full refund including shipping and package costs. I will be contacting the lawyer whether I have a good case to SUE USPS for negligence and mishandling that led to monetary loss.

The USPS keeps failing to differentiate Cicero from Chicago. This is an ongoing problem. Whoever is at this hub doesn't care to look at the packages. If they start with a C, it must be obviously Chicago, even though I live on **, there is no ** in Chicago. If that was a one time occurrence I guess I would let it pass, but this is just happening any other time I am expecting something. Ironically, it does happen exactly when I am REALLY looking forward to receive the package. Calling the USPS they try to blame it on you (for providing a wrong address to the seller) or the seller (for writing down an incorrect address). But if it's being mailed, I most likely bought it on eBay and they print out the labels from my PayPal verified address. Every time they want to blame it on someone else it really looks like they are trying to see if I'm stupid.

We lived at **, USPS NEVER deliver parcels. The driver just simply dropped an door tag and we (not only me, but, everyone) have to collect our packages from the local post office. The shipment is NOT FREE, WE PAID the door to door delivery.THERE IS NO DOOR TO DOOR DELIVER SERVICE. Leave message to the driver, asked him to leave it to super, he never do it. I normally will stay at home and wait for the delivery, if I got the tracking number once the shipment made. But, the driver will NEVER ring our door, no choice that we have to collect from the local post office. Last week, I bought a knitting machine, about 23 kgs. I paid $35 for domestic ground USPS shipment. I track the package, and, leave a note on our apartment lobby, asked the driver give me a call, or, ring my bell as I am waiting for my parcel. He just ignore my noted. Again, I have to pick up my heavy knitting machine from local post office.

On May 9 I was returning a speaker to QVC. Had received my tracking number on the receipt. From that day, 11 days ago the tracking site continues to state "your package is awaiting pick-up" in the same location I mailed it from. Went back to the post office where I shipped it from and they say "we don't have it." I call and can NEVER EVER GET A REAL PERSON! WHAT THE HECK is wrong with this picture. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. I tried to get the email and the page continues to read it's down. I have been trying to get information about my package for almost two weeks, and even with a tracking number they can not tell me where my package is!

For several months I have had various problems with USPS. While I was at Fort Benning, GA I sent my mother and father a coin which I had been awarded. My parents told me their envelope had been cut open and items had been removed from the package including my coin. After sending several cards back and forth with my parents, it became apparent that someone was cutting into our cards and resealing them. We seal our letters with glue and have found they have been opened and taped shut.

My package was shipped out Monday from NY via Priority mail with an expected delivery day on the website listed as Wednesday. I missed work to wait for the important package because it required a signature confirmation. Nothing arrived and the listed delivery day. Changed to Thursday. I decided to skip work again because I really needed this package to be able to do my job accurately. Thursday came and still nothing; package finally arrived on Saturday! You can't even begin to imagine the anger and frustration. If you have time sensitive shipping, don't ever rely on USPS; you've been warned!

I paid for 2 day priority service and it took 5 days for my client to receive it. It went from Colorado to Oklahoma. I called in a complaint expecting my money back for the 2 day upgrade and the customer service rep told me that USPS didn't issue refunds and that they didn't guarantee the service purchased. I will be using other mail carriers from now on and I would say buyer beware. If you pay to upgrade your delivery service through the USPS, they don't guarantee on time delivery but they are happy to keep your money.

This will be the third package that USPS has said that has been delivered. The problem is the items aren't being delivered. I should know. I or someone else has is at home when the rest of the mail gets there with no items being delivered. These items are not cheap. I even have them shipped with insurance. I wrote a claim to get my money back from the post office. What did they do? Sent me a letter telling me that they delivered the package. It's frustrating dealing with these people. I will no longer be using them for shipping or receiving items that cost money. I've lost too much money using them.

I had a package I was waiting for and a USPS worker came with my package on 5/18/2015 at approximately 1pm. I live in an apt building with an elevator. She rang my bell from outside at the front door and told me to come down to get my package. I told her through the intercom I couldn't because I have a newborn baby and I was all by myself in the apt, I asked if she could come up (because to my understanding they come in the building anyway, and I assumed their job was to deliver the package to the appropriate destination). She told me no and placed a "sorry we missed you" note in my mailbox. I am extremely annoyed because firstly I was home and secondly now it's a complete inconvenience to go to a post office in order to get my package.

5/8/15 I ordered some clothes from the U.S. It was shipped within 3 days & in the country by 5/11/15 on 5/19/15 I went on the USPS website to track my package & it said there were additional customs charges & they had tried to contact addressee which they hadn't. It said this had happened over a day ago & USPS had made no effort to contact me. The bit that really makes me angry is that this is the 3rd time they have done this to me with no effort to rectify the issue when I contacted them. Next time I see USPS will be delivering my order I will cancel my order immediately.

I have sent multiple packages through USPS international to India and always was able to track my package we had delays however we never lost one. I went to a new USPS in Chicago by my work and they asked my option for delivery which I choose the 14-21 option the clerk posted it first class not priority (which she neglected to ask). It has been over 120 days and each time I call USPS they inform me that they cannot do anything for me. Therefore if you don't track your package they don't care if it is delivered. I am quite upset over the situation I had something worth $400 dollars but nobody seems to care that I was promised delivery. This is so unethical for the consumer. They can steal your package and they don't have to answer to anyone.

My package was shipped from a destination only 45 minutes from my house... Why it took 10 days to get to my house? I HAVE NO IDEA!!

When I moved to my neighborhood 11 years ago, the mail (person) was usually here by 10 am and I loved it! Bills were on time so, they were paid on time. Checks were in the mail, everything in my mailbox belonged to me, invites had my name on them, my mail was my mail but every year after that ** started to change. Neighbors literally walk from house to house exchanging mail, the mail arrives later and later and if it's the weekend, you can forget about it! The whole block has complained but apparently it means absolutely nothing! I was told that our neighborhood is a "learning route" **!? I've literally seen this man delivering mail at 6 pm... SIX PM! I see why the post office is losing money... They suck, they know it and they don't care! I was expecting some very important mail, so important that I was tracking it. The packaged arrived at our post office yesterday and was supposedly out for delivery today.

Unfortunately like most of you, I have experienced the loss of many tracked packages, money and my time. It is quite shame to say the least a few years ago I didn't have so many problems. Although I don't write reviews, I hope this information will help and be spread so people know what exactly is going on. So this started about 2 years ago - from what I've learned it has gotten worse over the last 6 months.

I waiting for my important package and following my tracking number the carrier driver scanned my package out for delivery and never bring to me the package and the office said "Sorry the package is missing".

I took 3 small packages into the post office on the same date and time for mailing. Three days later, one package hasn't even been scanned as received, the second package was scanned as received and accepted on the 14th, and the third package had been delivered across the county. See the below tracking of each package.

I have lived here approximately 1 1/2 years. I receive checks biweekly by mail for the last 9 years, with no issues up til about 6 weeks ago. The first check came 12 days late. The 2nd due, April 24th, has yet to show up and the third due May 8th is yet to show. A replacement check for April 24th that was mailed on May 11th has not shown up either. These checks have shown up like clock work for the last 9 years!

Little wonder the US Postal Service is fading fast. Their approach to customer service hasn't changed a bit! They're completely unapproachable and antiquated. I placed a forward to a new address and haven't received but one piece of mail, a confirmation of the change. It's been weeks! In essence, they're tampering with mail delivery. Best I recall, that's a criminal offense... up to twenty years in prison and or a fine not exceeding $250,000. If I did what they're doing I'd be making gravel out of big rocks at Leavenworth!! Hey USPS, go to work! Do your job like the rest of us. Either that or fold!

I'm currently on minute 32 of my hold time with the United States Postal Service. Two days ago, I received a notice that I have a certified letter. This caused me a lot of anxiety as I am not expecting one. Naturally, I work during the day so I wouldn't be able to pick the letter up for days. Also, our local post office is horribly understaffed, AND has ridiculously long lines that go out the door (I live in a lower income area). So I then requested redelivery. I arranged to work from home on Wednesday, I filed the redelivery request on Monday. I sat and worked from home all day Wednesday and no letter. Well, I thought, I'll just call and find out what happened...

May 1 I mailed a certified letter from Thousand Oaks to the IRS in Fresno. After 7 days of no updates on the website after leaving my local USPS, I contacted the USPS. It takes 5-8 minutes to navigate around their voice mail system in order to bypass the options to speak to a real person. In addition, yesterday, I waited on the phone for 40 minutes. They opened a case and stated I would be contacted by the destination USPS in downtown Fresno within 48 hours. I didn't hear from anyone. I called the USPS back after waiting 3 days. They opened another case and stated I would receive a call within 48 hours. I got a call, alright. I received a call from my LOCAL USPS who left me a message. The message was, "Yes, we processed your certified letter and you have the receipt so you'll just have to wait. You have your receipt."

For the past 6 months we've had our mail forwarded while our house is being renovated. The local post office has been called 4 times about problems with delivery & missing packages of 1st class mail. I filed a formal complaint with the Postal Service several months ago & never heard back from anyone. I'm missing several large corporate checks, a credit card was returned to sender.

Up until about a year ago I never had any issues with my mail delivery, for some unknown reason we don't have a regular mail carrier. We never know from one day to the next who will be bringing it or what time of day... I have found my mail in the box early in the morning from the day before, which means it was delivered after we went to bed! I know our former letter carrier still delivers because I have seen him in other areas. The last straw for me was my daughter not getting her birthday card from her aunt with a $200.00 check in it! I have had to make electronic payments on accounts because I never received my invoice.

I ordered something via priority mail with the origin being only a little over a four hour drive from me. It has now been five days with my package sitting in the same location. I could have picked it up myself. Terrible service on the phone too.

I have been trying to have a package that was sent to USPS Recovery Center in Atlanta Georgia shipped to me for over two months now! This makes absolutely no sense as your organization and myself both know where my package is. I had this package shipped from Henderson Texas to Houston Texas on March 27th of this year. The address apartment number had an additional 1 on it so instead of being 1232 it showed 11232 and got sent back. I understand that this was an error on our part but since we have figured out the problem and the whereabouts of my package I can't figure out why it isn't being sent to me! The tracking number for the package is **. I have already given a description of what's inside of the package via email and letter to Dead Letter and it's been over a month and I have gotten no response.

I am thoroughly exhausted at how often my packages are lost, misplaced for days or weeks, and not delivered. Emails or phone calls to USPS do not solve this problem. Adding insurance and tracking to packages does not seem to make them any easier to locate. I do not send and will refuse to receive packages through USPS any longer.

I really never write any reviews. I'm the type of person that stays away from drama. In this case I had to put my words out there. I'm a makeup presenter (side job) and my orders are shipped with USPS officially. Since day one I was already having issues with my packages arriving to my apartment. I had to pick them up to the post office which I had no problem doing at all, I knew they were safer there. Couple of weeks I placed an orders of mascaras for some customers. I was constantly tracking my order. I even signed up for the USPS text messages, my order had to to arrive a Tuesday "apparently" at least that's what my tracking info said. I was literally waiting in my apartment - no one knock, nothing.

Sent my tax return on April 2nd 2015 to the IRS using certified mail. Got tracking number. It says it left Germantown, MD the same day - went to Gaithersburg, MD then on route to TX. A month later my letter still in transit. Called USPS. They refuse to look for it. I went online and paid them for their service "intercept my package" trying to make them find my letter. Now more than a month later the status changed to "in transit-delayed". Their horrible service made me miss the due date for filing taxes and on top of that I needed to get a ITIN number for my daughter so as required by the IRS. I sent her passport inside the missing envelope. Now how I have to get a new passport and resubmit all my tax paperwork. Never using USPS again.

2 vintage western knives value over $100.00 taken at USPS Sort - still missing since Jan. 2015. 8 - silver coins taken at USPS Sort in Columbus April 2015. These were in priority packaging... w/ ins. Tracking - you cannot track the package when the thief scans it as in transit and it never gets there or scanned again. I have had envelopes w/security seals slit and contents removed. Thanks USPS. The price of trust & integrity mean nothing. Still unsettled claims... USPS had “closed” the claim with no response or my insured dollar refund??? Why???

I run an eBay business. USPS does not scan packages they go missing. I constantly have to file long delayed mail reports. They move then stop then get re routed. It's ongoing. They can not be trusted to do their job. They ignore their job with excuses.. overwhelmed, too many packages.. etc etc. But if it's first class out of luck.. you just get to refund buyer.. while USPS steals your packages. I am so so done with them.. tracking, tracking tracking, but if you don't scan what good does that do. Such a time consuming pain, it's not fair, or right, and crap you're hurting my business, my reputation and my top seller status. Does USPS care.. of course not!!! Thiefs.

I know that USPS cannot guarantee their 2-day priority mail but when the mail that was sent to you with the promise of 2 days arrive 4-5 days later, there is something inherently wrong with USPS. I will NEVER use their service again for time-sensitive documents.

I arrived 10 min prior to 9am to mail some packages so I could hurry up and get to work... 9:00 am came and went, 9:05 came and went, 9:07am came and went. I knocked on the metal window as there were employees in the back laughing. 9:11am came and went. I and other customers were waiting in line and just as upset. Finally a black lady came out complaining the managers ** were in the back laughing. And they were sitting talking and were waiting for someone else to open the window. I left pissed off as I do have work to do. I am going to add pictures for your review. These ladies at the least need a severe right up or termination... Unacceptable customer service.

I feel USPS cost me a late fee from Animal Care and Control because I never received my renewal notice. It was returned by the post office. There was no reason. The officer at Animal Control gave me a printout from their records that show it was returned by USPS. My address was correct in their records. The response from the USPS to my complaint is basically, "too bad." One official actually said Animal Control should have sent a reminder notice. This same person said they have no way to track that kind of mail. We have on numerous occasions received mail addressed to the neighbors. I have every reason to believe neighbors receive my mail.

Complaint about the Albuquerque, NM postal substation named Manzano on Haines, NE. Ever since the new carrier started work, in our neighborhood we are getting each others' mail and hand-delivering it to each other, I found out a few months ago it wasn't just me. The regular, new carrier is often heard before he is seen because he is on his Bluetooth and not paying attention to work. A week ago I received a mangled, punctured check in a filthy, stomped-looking envelope that took over a week to travel half a dozen blocks.

Couldn't get in touch with their customer service. Always had to email them and they wouldn't even resolve my issue. USPS is not a good mailing service. They have no customer satisfaction. That is why they are going out of business.

I received a notice of missed registered mail on 15 April 2015 and called USPS to ask them to drop it in my mailbox even if I don't sign for it. They refused because it was a registered international mail. So we scheduled a redelivery for 20 April and I took the day off from work to receive the package. Two days from then the tracking website showed "delivered on 22 April at 3.30 pm." I called again and after 30 minutes wait, the customer service rep opened a case for me. On 27th April, I got a call saying the package was signed with initials "S G" which is clearly not me. The rep told me it came from India and he will inquire with the carrier driver and get back to me, but I never heard from them. I spoke to the carrier driver myself and she didn't remember delivering the package. After a few days I called again.

Paid for First-Class Package Service with tracking # and once again USPS failed to deliver or even update tracking in 8 days now and still nothing! This happens way too frequently and times my mail gets mis-delivered and doesn't come on time. If USPS is going to overcharge customers, the least they can do is be on time and update tracking information. USPS is garbage!

I ordered a pair of boots through eBay on April 20. The seller shipped them on April 22 and I was informed they would be delivered between the 28 and 30. On the 30 there was nothing. I checked the tracking and found that in 8 days the package managed to make it from Dallas to North Carolina. Now I am informed that there is a delay in the shipping and that I should expect them May 15. Upon asking the post office for a reimbursement I was told that their shipping is out of their control. So let me get this straight. Our post office, the people who make shipments happen, have no control over the shipment of my package? And you can't refund me my shipping when it's going to be half a month late?

I was home all day yesterday and never revived my package. No human to speak with on their customer service line. I will never use USPS again. I'd rather send it FedEx or UPS! I can't even call to find out why my package was not delivered.

You must to take a look at the images to understand what has happen in USPS Dallas facilities. The last facility was the worst -- 75220. They don't deliver the product! 3 facilities to deliver a product and I paid $6 for shipping to some buyer living in that area. Bad luck. :( They already delete any record about that item.

So I was selling something and sent it internationally and I realized it's a scam. So I called customer service to see if they can stop it, they said there's nothing we can do. I paid $85 to ship the item. I look at the package's progress and realize it's been in NY for over 12 hours!!! So I don't know how you can possibly say that you can't stop it. Very angry and taking business somewhere else now.

In less than 3 weeks two of my parcels have been sent to different Countries. My United Kingdom parcel ended up in BRAZIL, I am still awaiting from the invisible customer services to provide me with an update of the parcel's whereabouts. My Portland OR parcel has gone on vacation to HAWAII - again no one can give updates, statuses or further information. This company needs a Leadership Team change.

Hello there! My Post Office what I belong to is Dockweiler Station 3585 S Vermont Ave Los Angeles CA 90007. I have been trying receive my package since 04/13/2015 the post office have been sending my package back and forth to facility 90052. I print my order, my tracking no [**], the seller name. I made so many trips to the office and no one could help me. I call customer service twice and no help at all [investigation no **]. The manager told me he can not give me my package by tracking number because something is wrong with my address??? So what for is the number?

My accountant sent me a package with my tax information, and my Federal and NC State 2014 tax returns. He sent it by 2nd Day Air- Priority, Certified mail with Restricted delivery. The package was due to arrive on March 26th- but it never did.. Tracking stopped when the package arrived at a Charlotte Post office. The package was held at this Post Office for 4 days. After several trips to my local PO and my local Carrier facility, I opened a case with USPS. Tracking resumed on the following day.

On 4/22/15 at 3:07 pm my international package was supposedly delivered to my home address but my front gate was locked with no way for the postman to deliver. I already asked the post office to not deliver to my address but leave me a pick up slip because of my front gate and that I live on a busy street. They had a substitute mail person delivering mail that day and he does not remember where he delivered my parcel. The postmaster ** tried to help me locate the parcel but said that they cannot locate it and that it says it was delivered when it was not. She said there is nothing I can do to file a claim to be able to get a refund or investigate the missing parcel. She stating that it is up to the digression of the postman where to leave it but no they aren't supposed to leave it on a driveway. The package is valued at $400 and I am devastated that they won't be held liable for not delivering my parcel properly. Please help.

On October 27, 2014 a car was impounded. I was not the driver nor was I present. I also was not the registered owner & didn't become an interested party until 10/31/2014. The DMV would not allow me to register the car. In the end the car was not returned and stayed in the impound. On April 7, 2015 I received a bill from CBA for $2,785.82, of which $90.82 is for interest. I contacted them immediately. I was really concerned and confused as to why I just found out I owed anything on the car. They suggested I contact the DMV and get the car info (License Plate # & Vin #) because I didn't have that information. The DMV stated they didn't see that I was the owner of that car and suggested it may be due to it pending in "pending registration status".

USPS packaging taking 2-3 weeks when they should only be 2-3 days according to USPS. Some packages have taken 23 days between Indiana and Michigan.

I have contacted the US Postal service more than 4 times, in regards to my home address mail having been sent back to the sender. This mail consist of: State and Federal Tax documents, personal auto information, checks, and God knows what else. The problem has cost more inconveniences and money than is necessary. Is there a sound way to receive my mail at my home address? I have a P.O. Box, however, some mail requires a residential address.

I am beyond frustrated with USPS employees who are responsible for scanning packages. I ship important packages every single day through priority mail. Why pay the extra money for priority mail if the packages still take a week to arrive? On top of that, it's become impossible to track these packages due to the neglectfulness of employees to scan them. Isn't that your job? The reason you were hired? The reason you're working a government and getting paid by our tax money? Scan the package. How hard is it? Rant over.

Our Postal carrier is not delivering our mail on a daily basis. We have kenneled dogs that have been out to go potty when she has delivered. The dogs are in our unfenced backyard with an adult around at all times. The mail carrier is female and is afraid of dogs. On one occasion she got out of her mail van and screamed bloody murder on the street when the dog was 100' away in the backyard. She is calling this incident an attack. We went across the street to get our mail and she laughed in our face.

This is not the first time our organization has mailed important documents to our high school students. On April 16, 2015 we mailed an acceptance letter and supporting forms to a recent applicant. The envelope came back 8 days later with a yellow sticker that says "Return to Sender - No Such Number". I called the parent and confirmed her address. I even Googled the address and clearly saw the house. What is wrong with the employees that the USPS hires???? This envelope had time-sensitive information in it! I will drive the letter to their house myself.

They always say my packages are delivered by tracking and it's not true. I have two items right now I want that says delivered and it's a lie. It is a common problem. Help!!!

Moved here April 5th, put a change of address form in the next day and I'm not getting my mail. Any of it. Junk mail, catalogues, nothing and I have important mail that comes in. Late fees are to be paid by who being USPS isn't doing their job…

Shoddy delivery service. USPS does not deliver the packages, as required. Instead a "Sorry We Missed You!" notice is always slipped into my mailbox that states that I wasn't home. That is not true as I always sit near the door when I'm expecting a package. I have also tried to contact them with no result. For years I have had trouble receiving my packages by USPS. This is not how to run a business. I have not had any problems with the regular courier, just the truck courier.

I sent a PlayStation 4 through the USPS, via an ebay transaction, with signature confirmation and they can't tell me where it is or if anyone ever signed for it, so now I'm out of $400 and a PlayStation 4, so a total of $800 for just trying to be a good businessman. I will send anything of importance through FedEx or UPS from now on, I am officially boycotting the USPS and hope they go out of business soon.

Sorry, I mean 0 stars which is unfortunately unavailable. My #**. I put some of this up on Facebook (USPS). They are disturbing individuals, some drunk, they don't let you be employed but revengers and misplacers are employed there. IT'S IN SECRET! They tried to steal my package at UTK years ago. I had to call and find the manager said no package and I know it was there. There was a different place they placed them first. Without my permission kept them there and I told the woman I want all of mine delivered and also an employee said the package was not there but they purposefully avoided giving me the package.

In the past month USPS has either lost or re-routed 4 Priority Mail packages sent from Santa Barbara, CA to Basalt, CO. All have been bounced back and forth between Bell Gardens and Denver. Three have finally arrived at the destination, but rather than 3-day delivery, it took more than two weeks, and one of the packages is nowhere to be found. I am aware that Bell Gardens is a source for perhaps thousands of lost, stolen or re-routed mail, but now it seems that Denver is also a problem. FedEx or UPS may cost more, but at lease the packages get through, and on time!

Worst service in the world packages lost. Registered mail not delivered and lost. Calling USPS got me nothing also. Where do I go to get help to stop the craziness? I want mail only MINE no one else's. I have lived here 7 years and has been a nightmare getting mail. Many trips to post office has been a waste of my time. Calling USPS has been a waste also, so how do I get help???

I sent a postal money order for my rent via certified mail. The destination was about 10 miles away. It arrived at the "origin facility" 90052 the same day. On April 15th, I get a 3-Day Pay or Vacate notice on my door from my landlord! Turns out, he never received the money order. I track the certified letter & it had been sitting in that facility for 10 days! I contacted the USPS customer service (an ordeal in itself because they don't make it easy to speak with a live person).

Filed insurance claim for item lost in mail - have received no info as far as you receiving it or the status of the claim which was filed online. Our local post office was no help. Couldn't get a real person on the phone or any info online. Insured mail receipt #**. Help!!!!

I was returning an expensive item that was not as described. I had issues selecting insurance on the USPS site and ended up not insuring (large fairly heavy item). Package was lost and Dead mail center cannot locate the items. Very unhappy - over $700 lost.

USPS is running an insurance scam for online selling. They say that there is "insurance" for up to $50 value on Priority Mail packages. This is what happens if they break your stuff that you've sold on ebay or Amazon: your stuff gets broken. Buyer complains and returns item to you. Now USPS will not refund anything because it's not in original packaging. If the buyer has not returned the item to you but has kept it, it is his responsibility to take it to the post office to prove the damage. There is zero motivation for a buyer to do this out of the goodness of his heart, because you [seller] have to refund the money to him one way or another or get a black mark against you by ebay or Amazon. So you can virtually never collect on an "insured" item broken by USPS that you have sold online. Pretty clever, eh? No disclaimers about this in their marketing.

I put an envelope in my mailbox on April 1st at 8:40 am but it was not picked up. Mailman never picks up before 9 am except on this morning. I waited for him the following day and put my letter in his hands. My issue? My letter disappeared. It contained 2 money orders totaling $850. My rent for April! I am getting no help in locating it. He just shrugged his shoulders when asked what could have happened. My other mail seems to arrive within 5 days of mailing! Very angry!

Paid $24.75 for a piece of paper 1.60 oz to go international mail to China. After 40 days my relative still haven't received it. Called the 1-800-ASK-USPS, the customer service said he was unable to track my mail because no information in the system. I paid much more for a bad service and lost my mail. What the hell US post office is doing, charged the international priority mailing fee and delivery like a first class with no tracking ability. IF you don't have the ability to track my mail, you shouldn't charge me a tracking fee.

I am completely dissatisfied with the USPS and their inability to efficiently deliver the mail. When I have gone into the post office to find out why there are so many issues with delivery, no one can explain what is going on. They simply give me a bunch of poor excuses for the lack of efficiency. Most recently we had a packaged mailed out to a client on March 27th received on March 30 (This should be more normal). My client returned the information on April 1st, walked it into the post office and it was received on April 20 after sitting in the palm desert office for at least 3 days. This on top of the post office neglecting to deliver in a timely manner any prepaid postage envelopes. They only come in large groups - completely inefficient. And due to this poor reliability of the USPS I have been left with no alternative but to use an alternative delivery service that I can depend on.

Received an Ebay Package from Germany Saturday April 18th. It arrived severely damaged from the outside and as it showed later, from the inside as well. Antique Bronze, 100 years old, crushed and cracked. Contacted the seller and claimed damage with him first through Ebay. He immediately contacted Deutsche Post (DHL) and claimed damage to them. They replied I needed to present the damage to USPS and file a claim. I called USPS Claims department 1-800-222-1811 (on the phone for 45 minutes, where 30 minutes was waiting in line!) who told me I needed PS forms #2855 and 2856, which all counters at all USPS locations are to be issuing to customers with such claims. I told the lady on the line that I once did not succeed with such with my first USPS claim months ago. She replied all counters need to check their system and according to manual IMM DMI 922.42 must issue such forms to customers.

I pay for mail service that either takes a week or more. I check tracking and either it never moves or gets put on wrong truck etc… I enjoy checking tracking to see, "Package delayed" will not be delivered on time. Don't bother that 800#. They care less about you or what never arrived on time. Been doing all my shipping via UPS. Enclosed a track# showing basically a two week first class mail package arrive today after being delayed, always something with the USPS.

First time in September 2014 with the negative experience. Asked the postal carrier if I could please walk by him, by saying "Excuse me". I was met with, "Why didn't you just go around?" So filed a complaint. 1 month later, I started receiving mail for multiple names that I have never received in the two years I have been here. When I get a letter from the state addressed to someone else it is not my job to return it. So I leave it in my mailbox and make the writing larger on my name tag on the inside of the box.

I shipped a vehicle part to a person. Was packaged very well. The contents showed up to the recipient and the box was all tore up. Needless to say, part was destroyed. They keep denying my claim even though I paid extra for $650 worth of insurance. They damaged my parts, now I am out ~$650 because they handle packages awfully. Absolute horrible shipping company and I will never use them again.

A package was mailed from Las Vegas to South Carolina on the 27 of March and for 20 days no one received the package. I contacted the post office and was told that an investigation would be open and someone would contact me. No one did, so a few days later I contacted the Post Office. There were no options to speak with a representative/customer service and I was told repeatedly that my package was delivered but the fact is that it was a returning merchandise and it has 30 days to receive a credit and I can't speak with anyone at the post office, the system will not allow a transfer and if you go to their website you face the same impossibility.

This mail carrier wrote a note on a crumpled piece of trash that said, "I do not wish to brush against your plants when I'm delivering the mail. Thanks **." It's a majestic palm. Apparently, she wants them it moved because it bothers her. But what doesn't seem to bother her is the dog 2 doors down that tries to break through glass and attack anything that walks by. He wants to eat her face but it's my plant that is giving her nightmares. And she's harassing me about it.

I used to have a box at the ups store here in Milan, Tn. I was told on March 9th the store was closing and I need to change my address with every one that I get mail from. It took me three days to do all of them. Well, the store closed on March 19th and the post office advised they would hold my mail there until April 20th (which is today). From that day on I have only received 5 pieces of mail. I am advised that I could not put in a change of address myself because of having a pmb at the ups store and that's why I needs to contact everyone of the change of address.

I never write reviews but USPS really pissed me off. I got the priority express package which specifies a 3-10 day international delivery... It's been 25 days, still haven't got my package. So if you think USPS will actually do their job just because you got priority express... think again. WORST POSTAL SERVICE IN THE WORLD! NEVER AGAIN!

I mailed an item with tracking and it never arrived to the recipient. No one at their hotline ever answers the phone, and the wait time is 45 minutes plus every time. They don't update on their website the status of your mail when you input the tracking number, and many times the mail never arrives. I've had an awful experience sending an important letter ages ago, and I should have remembered how horrible they were but I forgot. Never again. Use FedEx or UPS or any other service other than USPS. The chances of you losing your package are very high - for me, it's been 100%. I sometimes wonder how in the world they've managed to stay in business. Use at your own risk, consumer be warned.

I shipped my mail with USPS from South Carolina to North Carolina by Priority Mail 2-Day on April, 16th. My package contains my international passport and other business documents. I was told it would be delivered on Saturday, April 18th. However, today I received the notification that my package is in Hawaii instead of North Carolina. I have my business trip planned on Wednesday to Europe, flight tickets are booked BUT my documents are lost. This post office mistake might cost me my job. I will not be able to go out of the country without my passport. PLEASE, help. When will I get my passport?

I ordered an Galaxy s5 from DHgate.com. My package ended up being shipped from ePacket. My mom & her boyfriend & my brother wanted the Galaxy Note 4 instead. Their stuff was shipped through DHL. We ordered our phone on the same day, which was April 10th. Their phone came 2 days ago on the 16th. My phone still hasn't came yet & ePacket & DHL are both located near each other. DHL delivered my family stuff so fast that I regret ever buying the s5.

Today, Friday April 17th I walked several blocks to the Lenox Hill Post Office on East 69th Street in NYC. I have very little time off and I finally found a moment to get to packages mailed. They were return items & I was not sure what type of package (envelope) that they needed to be mailed in. I put each in what I thought was the correct packaging and affixed the labels before taking them to the post office. I arrived around 3pm to a rather long line in which I ended up waiting over 30 minutes. When I finally was called to one of the windows I walked up and politely said hello, no response from her. I then handed told the clerk ** that I needed stamps & had two packages to mail, but I wasn't sure if they were packaged correctly and if I owed postage on one or both. I handed her the first package and she rudely said that it couldn't be mailed in the package it was in and handed it back to me.

Conditions in the (USPS), US post office have deteriorated to the point that long time employees are leaving because of the increased mismanagement and poor employee performance. We have a person friend that worked for the post office for decades in an upper management position and they finally left the post office because they couldn't stand how poor management skills have gotten and work ethics almost non existent.

5 weeks since my confirmation of change of address & only 3 pieces of forwarded mail received, didn't even get change of address packet. Customer service consumer affairs is garbage!!! Suggested I pay to have all my mail forwarded priority!

I AM completely fed us with you guys! I am so seriously ticked off! You have had a $700 phone in limbo over your stupid incompetent processing ways! My order needs to be in my hands in the next two days and I do truly mean it or you will be hearing from my lawyers. My fiancé needs his phone but he is in a bad part of Chicago heights! The post office guy told me I can have it sent to the post office. I had no idea that it would be returned to sender, I was only doing what he told was okay to do! I want my phone back now or to my fiancé where it should have been on Monday! You guys have played with me twice before and I thought I would give you another chance! But nope, you messed me over again! I need this phone by Wednesday the 22nd or else you will be hearing from my lawyers.

Ok April 9th I ordered paper towel on Thursday. It takes 2 days on Saturday delivery, I expected on Saturday April 11th. I waited all day and didn't showed and I check my Amazon.com account it said "delivered". I called Amazon customer's services "Where's my package? I didn't get it." They said "Wait on Monday", I said ok. On Monday I wait all day nothing shows up and I called USPS - "And where's my package?" I filed complaint and call Amazon again and they gave me replacement - no charge and I received my replacement on Wednesday. I felt that USPS carrier who ignored and stolen who knows Where's my first package? Yesterday my mailman said "I am really sorry about package we can't find it." They forget to delivered last Saturday April 11th. Also another package I ordered on March 25th it's arrived and still sitting in jersey city post office on April 11th - I was supposed to get on April 15th.

The package was not deliverable on the weekend and there was some as yet not fully understood error on the address the item was to be sent to. After other attempts the item was returned to the local post office and put into the return system to go back to the sender, seemingly much slower than regular mail. Tracking was only available to me, the consumer, up to the return to the local post office in the city of delivery. That was the last consumer tracking report.

So my package was supposed to come yesterday but it didn't, so I re-scheduled a delivery as the post office said it'll get it tomorrow and might as well have gotten a re-delivery. I thought I'd get it today in the morning but didn't. So I went over to the post office and the lady there went to the back to get it and then she comes back and says, "did you ask for re-delivery?" I said, "yes last night at 4 pm because I thought I'd get it in the morning but I didn't get it so that's why I came here at 3 pm."

Last month, I needed to send a very expensive and time-sensitive document to Turkey and I decided to do it through USPS because it was much cheaper than FedEx, UPS etc. When I arrived at Central Square USPS, the lady at the front desk told me that it was not possible for international deliveries to track. I said fine, I trusted them, and I mailed the document to Turkey. 2-3 weeks passed, but my father never received the document I sent. Then, I went to the same USPS store again and the same lady told me to file a claim. However, the system didn't let me do that because I didn't have a tracking number. Then, I sent a complaint email to the USPS, but I got no response. 3 days later, the stupid USPS sent me an evaluation survey for their online services!!! In sum, I had to pay another 90$ to get the same document and sent it with FedEx. It cost me time, money, and plus: I WAS FRUSTRATED ALL THE TIME.

I mailed a package on March 6, 2015 from the Ridgefield, NJ office. Based on the online information it shows that my package made it to the second USPS location in Jersey City, NJ on March 7, 2015. After that, the package has been nowhere to be seen. I have called the USPS about 4 times now and was told they would escalate my case and an investigation would be done and nothing happened. I did not receive a call or any information on the status of my package. Only call I did receive was from the Houston USPS telling me they did not receive my package which was obvious.

We had a package that left our business on a Tuesday and we paid for the Priority Mail Express. This packaged should have been delivered in 1 day, 2 at the most. Our client didn't receive it until Friday. I have gone to the post office, been given a phone number of who to talk to, and have had no success. I've made repeated phone calls and have been given the same information over and over. I leave my name and phone number and no one wants to returns my call. This is ridiculous and expect to get resolution. This has been going on for two weeks.

I was expecting a package that was sent to me by two day priority mail. It has been close to 10 business days, and I can not get a straight answer about my package from any of the post offices that it went through. It went to a post office about seven miles from my home, and that office said they sent it back for resorting. According to tracking it never went there. I contacted customer service by email 5 days ago (because I was unable to hold for their wait time), and I never received a response, only a customer satisfaction survey. I just tried to contact them through email again and it stated that my case has been closed. I am glad the sender bought insurance on the package, but I wonder how long it will take them, and then me to get our money back...

On 4/2/15 I mailed a small package from Encino containing cancer slides, to my doctor in Los Angeles. It was guaranteed 1-Day. Two weeks have passed and no one can find the package. I filed a complaint ** and when they still couldn't locate the package, referred me to Consumer Affairs. I have been trying to call Consumer Affairs but they do NOT answer the phone. Ever! This is very urgent as I need to have the rest of the cancer excised next week and my physician needs these slides.

7 days waiting for a simple letter. A friend of mine from Arizona has sent me a letter and for months my mail man has been having a habit of delivering my mail past 6pm and this isn't the first time I and many others have complained about him. And it doesn't seem you're doing anything about it and for some reason still letting him keep a job he doesn't do.

I was desperately waiting for my ipad which I ordered from ebay. The seller send that in a priority mail and I was tracking time to time to get it. On Saturday, April 04, when I was passing to my apt from outside, I saw the post woman putting my mails in our building. I said "Hi!" and came to my apt. Few minutes later, I went back to check mails but I found nothing except some advertising booklets. USPS says that the package was delivered at front door on that day. How is it possible to lose that item. I went to complain to local post office. They don't accept their fault. I don't know I will get refund from eBay or not. The price $207.50 is a lot for me. This case is frustrating me a lot and again another case.

Earlier this year (2015) the mail carrier delivered my mail and went on to the neighbors. She had forgotten to deliver my package and walk back as my 15 year old daughter was going out to get the mail. The carrier reached towards my daughter and my dog ran to the door barking. The carrier started yelling at my daughter and would not stop yelling at her even after I went outside to handle the issue. I understand that my dog had scared her, and was going to apologize. However as she would not stop yelling at my daughter I ended up yelling for her to stop yelling at my child. I had to send my child into the house to make this carrier stop yelling at her. I then told the carrier I was going to call the post office and for her to get off my property.

USPS my family shipped a package on 2/28/15 from Clifton NJ to our home in GA. Today is 4/14/15 we have not received it. The tracking # shows that it was last scanned in Jersey City, NJ. The package is lost & contains my late grandfather's personal items, his military flag that was draped over his coffin & several other priceless personal items. Your office of Consumer Affairs is useless and has opened 2 cases with no results on the packages location. If the package is not delivered within 15 days, we will be filing a lawsuit for theft of property. Deliver the package which we PAID your service to deliver!

I live in a small town and use a post office box. I paid my local utility bills at the post office which picks up their mail IN THE SAME BUILDING. I received a shut off notice for a bill I thought I had paid only to find it had not cleared the bank. I went to my city office only to be told the mail is sent out of town from the local post office. She showed me an envelope from within the same post office that was sent 835 miles away and back. 1670 miles that letter traveled to return to the SAME BUILDING. I am amazed any mail arrives.

Ordered 2 day shipping on my package and almost 2 weeks went by before I started trying to figure out what was going on and had no updates on tracking beyond the first drop. I got left on hold for 3 hours and they closed. I contacted the sender and they were able to contact USPS and they were told the package was being delivered so I waited all day, never showed. I checked the tracking and they were delivering it to the wrong state. Contacted the sender again and he tried fixing things. They tried delivering it to the wrong place 2 more times till now. I contacted the USPS that was supposed to have my package - they told me to contact my local USPS. I went in reminding myself it wasn't the people in my local USPS's fault.

I really want to reach out and thank both ** (Milwaukee) from Consumer Affairs, and ** from 60617 in South Chicago, for working with me on catching and stopping a fraudulent purchase that was shipped through to Chicago. ** worked with ** to find my package in a green box that was scheduled to leave this morning for delivery and as they were about to send off with the truck I called to ask for package intercept because there was so little time to get through before it would end up in the wrong person's hands. It is awesome to know that people still care enough to take the time to do something that would normally be shoved off as no big deal, and thus they stopped from rewarding the fraudulent behavior that was committed. I can say that my trust in USPS workers has really gone up and that when someone says anything bad, I will be ready to defend them after what ** and ** have both show to me today.

I mailed a package of perishable food items on April 8, 2015 via Priority Mail from New York City to Wallkill, New York and via numerous errors and negligence my package sits in Providence, Rhode Island with no explanations from Customer Service via its 1-800-ASK-USPS agents as to what happened. Nor would those agents fully identify themselves as I certainly did at the very start of our conversations over a 5-day period of frustrating phone calls to both Customer Service, the International Postal Sort Facility in Jersey City, and my inability to get through to the Postal folks in Providence, Rhode Island at their 401-276-8619 phone number for the past 4 1/2 hours.

I'm an eBay seller and use eBay for purchasing stamps. I purchased thousands of dollars in stamps through eBay for hundreds of packages like this one in particular with tracking number **. I know that my customer may live in a hard to deliver area but for some reason, the post office in Turlock, CA 95380 is not delivering my package. Please investigate, thanks.

USPS won't deliver any packages to my house. I've complained to every level of USPS and it hasn't changed - for YEARS! I request that no one send packages to me using USPS, but sometimes a package is sent with them anyway.

USPS claims to have delivered a package to me. Tracking says delivered but no package was ever delivered. I live in an apartment building and my apartment # was on there, but the tracking says left in mailbox. This is not the first time this has happened to me. Last time it happened, my packages showed up out of nowhere!

I had a 2 day priority package that has taken over a week to arrive at its destination. Everyone I've talked to from the post office has directed me to go online. They've been quick to pass me off to going online or talking to someone else that have proven to be as unhelpful as the last person. There's no refund or compensation I can receive for their mistake either. I'm incredibly frustrated that there's a lack of professionalism and lack of accountability for the post office. I'm not sure any other business ran like this would last long.

Vendors are not getting mail from us - we're not getting mail from them - many times mail shows up as much as a month or later. Also keep getting mail that is addressed to people in different buildings - This happens constantly and more frequently than in the past. Postal people are getting more careless like they do not care or maybe they are being overworked?

Did not receive 2 of my packages and called the post office on Laramie that serves zip code 60644 and the lady there very rude. I have a lot coming thru the mail would like my stuff on time and on. My hand did not receive two packages. Can someone help?

My mail lady ** decided to stop delivering my mail, and Consumer Affairs does not care at all. I haven't received any mail since BEFORE MARCH 20th! I have someone waiting on cancer care results, banking information, rent, and ALL bills! NOT ONE SINGLE PIECE OF MAIL! No, this isn't the first time it has happened! This has been ongoing, and many others have had issues with that particular post office (Shirley A Chisholm with manager Miss **). I called the 800 number last night, and was given the number to Consumer Affairs right away since it was an urgent matter. I was never given a case number, so imagine my surprise, when I JUST called, and ** at Consumer Affairs tells me "get a case number" then hangs up the phone.

We live about 60 miles S of Canada in N Idaho & our granddaughter lives near Vancouver, BC. Getting gifts to her is becoming impossible. In Feb, it took 3 weeks for a package to arrive via SF & TUCSON!!! Do the employees not know geography? I understand it must go hundreds of miles south to SF for customs (no customs in Seattle… unbelievable), but TUCSON? Our local postmistress kept insisting, the hang up was Canada Post until I showed her the tracking: one day from the border to Vancouver! Now, the Easter gift I sent a month ago still has not arrived… maybe NEXT Easter? Tracking says it left SF almost a month ago. UPS and FedEx are not options due to cost. Calling Customer Service gets me nowhere. Guess the 4-year-old gets no more gifts from Granny!

I think it is ridiculous that the postal workers and customers have to endure the heat while waiting. Our poor post office workers in New Iberia Louisiana try their best to be as pleasant as they can in this sauna. Give them a break... Give us a break... Ugh... Have to shower just to go back to work after waiting 30 min. Just sad!

I was in Florida on business and visiting relatives and was due to fly back to my home in Chicago on 1/16/2015 and sent two pieces of luggage using the main po in Tallahassee to ship them. I was informed that the method used would have my luggage at my home the following Thursday at the very latest. I have contacted the Dept of Consumer Affairs (locally and in DC), I have contacted my local post office and the post office where the mail was last scanned in at and no one seems to know what happened to my luggage and no one has followed up with me in over a month. Mind you it's been almost 3 months and I have no better idea than day one where my merchandise all new is. The ladies at Dept of Consumer Affairs called and took my information but left it at that. I am very unhappy about the fact that my personal papers and luggage that was locked came up missing and the post office appears not to care one way or another.

Ordered an item on eBay, package shipped via Priority Mail 2 day. Expected delivery day - Wednesday April 8, then it got delayed by another 2 days. Well the point of the service is 2 day delivery so why it gets delayed by another 2 days?! Horrible service, packages should never be processed here.

On several occasions now I have been missing mail. Tax documents, child's college acceptance letters, checks and financial documents, bills. All have been sent to our neighbors and/or are missing. I have made three complaints in the past 8 months about this and even got a case numbers assigned. The post office claims to have counseled the postal carrier responsible and also claims that I have been contacted regarding the status of the case. I never received any notice of any kind regarding the results for any of the cases.

I paid almost $100 to send a 6lb 2 day package, arrived a week late, and then was told today was only an APPROXIMATE date that they deliver, and that only express mail was "guaranteed", so basically you pay for a service and they do whatever they like. Was told by postal worker that they DO NOT have their own planes to ship packages and use FedEx planes. Just want to save others from using a deceptive service for packages that need to be delivered "on time".

This is the worst post office! The people are rude and obnoxious! Lines are no less than 1 1/2 wait and once you get to the front, they can't find the package. The mailman never rings the bell to deliver packages and leaves the peach slip to pick up package at post office and relive the nightmare. Can someone do something about this? Also, lately everyone's mail in the building is placed in the same mailbox. Please help.

Went to the USPS website, clicked on change of address. My husband's change seems to have gone through successfully. It looked like mine did, too, until I saw something about a $39.95 CHARGE! It was too late to cancel it, and the charge totally messed up our account! WHAT. A. SCAM!

E152 branch, East Cleveland Ohio- This post office is convenient, it's on the way to work. I have 5 packages with prepaid envelopes that I wanted to send out. 10:30 am on a Monday there was 20 people in line. No one behind the counter. You could here 3-4 people in the back room, hanging out and talking and joking around. After 10 minutes of waiting in the long line, no one came out. I finally just left, putting the smaller packages in the mail box - 1 was too large and I just happened to catch the post man at my office. Tracking after 2 days shows the box given to the post man has been processed and is on its way. The ones that went onto the box haven't even been processed and accepted. Horrible service. Going back to using UPS.

Ordered a package and it was shipped as 2-day priority mail. Of course, this means nothing because its only a label that they charge you more for as the shipping date is not guaranteed. Package arrives at a facility fifty miles from the address it was shipped from. The package does not leave the facility and there is no update on the package, beyond the fact that it has been stuck in the same location for two days.

I have been waiting on my certified letter. It was mailed from Integrity Funding in Greenville SC. They mail it March 3, 2015. They gave me my tracking **. Its says en route since March 7 2015 which is 45 minutes from me. This is very important. It is my title to my vehicle floating around somewhere. I called the USPS approximately 2 weeks ago. My confirmation is**. Haven't heard from them no message either. I need my letter. Thank you.

Lost mail, legal documents using overnight mail and priority mail. Bad delivery and even worse customer service by ** at Hillcrest San Diego Post Office. They did nothing! From now on I am going use UPS or Fed Ex. Our postal service should be shut down or privatized.

I have been dealing with the laziness and non existent service for 18 loooong years! They've now decided not to deliver my packages to my home because my gravel driveway is "not safe" - lol! Wow, could it be that the new carrier is FAT and just doesn't want to get out of her vehicle?? I live in a small town with the majority of homes being rural and on acreage. It's sad that consumer affairs listens to the local postmaster who is also FAT and lazy! I happened to work there for a few yrs and the gossip is unbelievable. You think they don't talk about what you get in your mail or what happens around your home? Think again. And the gossip goes around town because they gossip while delivering mail to residents!!

I order a lot of things by mail and generally like to use the Postal Service to deliver it when given a choice, but lately my packages have been coming late or opened. I don't understand why my packages are being opened and not sealed, if this is for inspection purposes, this isn't from the companies I order from - this is from the postal service. Then they do not place my packages by my front door - they put it to the end of the porch where anybody can pick them up. And recently I have been missing two of my packages. I have the Postal Service working to find them but I have great doubt that they will be found. Furthermore I will not have anything shipped postal service. I will use UPS or FedEx who are always good about putting the package by the door and making sure it's here on time not sitting in the office like it has been at the postal service. Very disappointed with their delivery system. I won't use them any further in the future if given a choice.

I was expecting to receive a package I had ordered a few weeks earlier. The online tracking number said that the package was to be delivered on 4-4-15. As soon as the mail was delivered I ran out to check to make sure that my package was delivered. No package. I went back inside and checked the tracking number again and it indicated that my package was delivered to my address at 1:53 that afternoon. I immediately called the 1800 number for the us postal service. The person who answered my call had such a thick accent I could hardly understand her. She took my info down and gave me a case # and said they would contact me with in 48-72 hours later. She also gave me the local postal service customer service number.

I work in a private business in addition to having an online business, I use USPS a lot. I cannot believe the amount of times items have been lost, stolen or damaged upon delivery. It is astounding to me. If I performed in my job that way, I would be fired. It is unacceptable. But there is no other option aside from more expensive carriers. How is this okay for a government agency?

I sent out a box from Eagle, Colorado addressed to my home in Yonkers. The box weighed 37 lbs & 14.4 oz. It was insured for $300.00. I received the box weighing 10 lbs. Items were missing from the box and other items were placed inside the box. I have been trying FOR OVER TWO WEEKS to get the proper forms. I have been to the post office, called the help number and got a confirmation for the form and STILL HAVE NOT received the forms. Furthermore, they told me that they would not pay for the loss without receipts. I paid for a service and did not receive the service.

First I have had mail returned to sender saying I am not at this address, one including my home insurance, and I ordered shoes and never got them, saying I picked them up, and I have called many times and no returned call yet. I called 8039266354.

Probably the LAZEIST staff on the planet. Never answers the phone, doesn't want to help to find any packages. I was trying to track a birthday present all of today and most of the people I talked to seemed like they'd just woken up. If this was a real business they'd have gone bust decades ago. Probably has something to do with the fact that they hire complete donkeys to work for them. All we can do is complain and suffer.

I've done a COA numerous times before. But lately I keep getting the error message saying that my card can't be processed due to incorrect address for my card, when it's CORRECT and has not changed! All the hassle for just 1.05 charge. I do it online because doing it by paper takes longer. Now the online process is causing inconvenience. They need to fix this asap!!! Because my card(s) are not the problem!!!

Mailed a package to a customer on 3-23 and the track # never shows any movement which is normal for them. So a week later the customer emails me asking if I have mailed the package. Yes I did. So I call the consumer affair people again, (and they know me now lol) and the lady says she'll look into it. I wait a few days and still nothing. So I call back and get another lady and she was as mad as me. She turned out to be a pitbull.

This post office has fallen into slovenliness and horrible service in the past two years. The personnel are often flippant, shuffle instead of step right along to get the job done, could care less about mess-ups with the mail system in house, will do nothing about complaints, make excuses for bending and folding your pictures to stuff them into your box, lie about placing notices in your box, and finally accuse you of not picking up your mail for 2-3 weeks as an excuse to ruin your mail or return it to sender. In fact, I pick up my mail 3 times per week. Sometimes a package is not delivered at all and sits on a shelf in the back for 3 weeks. Manager's name is **. Worthless. Won't help at all... not even a "sorry, I will let our staff know and try to do better next time."

I did mail an item on March 4th 2014. A month later no one received the package. So I called to ask why its taking too long. The answer was they don't know and I have insurance on the package so I asked them about the insurance. The answer was they don't know when I will get the insurance or not. They have the worst customer service ever. I just talked to one of the supervisor supposed to be her name is **. She is very very rude.

Grand Haven, MI post office is a JOKE! We are constantly getting other neighbors mail delivered to our home. In addition, we are not getting all of our own mail. Today, I received the mail of 4 different neighbors. We are the first house on the street. Apparently, the mailman didn't feel like delivering the mail to the homes in which they belong, so he just put them in our box for us to deliver. Happens all the time.

For the 2nd time in 3 weeks, a package of mine has gone missing. It does no good to open a case cause they do nothing about it. I'm disgusted with the service of USPS and will not use them to ship anything from now on. USPS sucks.

The woman that has been assigned my route in the past to cover my mail man and who is now either covering for him again or was assigned to the route, is not delivering my packages in inclement weather. I should have had a package today but because it was raining, the status states "no safe location to leave package; left note." There is a safe place to leave my packages: right at the front door where she always leaves them when the sun is shining!!! I have complained about this woman before to no avail. They do absolutely nothing! I want this woman off of my route and reprimanded accordingly. Furthermore, I want someone on my route that is competent enough to do the job they were hired to do!

This is about my green card sent by UCSIS, that I have paid $450 for and waited since January 2014. Only because USPS noted "the package was delivered on Aug 6th, 2014", I still have not got my green card. It was approved and the card was supposed to arrive to my home address on Aug 6th, 2014 by priority mail. Last Nov, I went to the post office in person, I called them 2 times, they made it so clear that "the package was delivered, it was not their fault." I had to reapplied my card on Nov 2014, by using an honest reason "My card was issued but never received." By choosing this honest reason, a kind USCIS officer returned my 2nd payment of $450 in Dec 2014. But as last week, March 21st, 2015, a final decision letter sent to me stating I had to reapply the 3rd time with the correct fee.

USPS is full of ** I tell you. No wonder they are in bankruptcy because of their budget. So my mother mailed me a package to be sent by priority mail last Monday March 23rd. They guarantee 2 to 3 days. Yeah right, 2 to 3 days my **. More like a week. I'm never ever using USPS to mail a damn thing for me ever again. My advice, don't use USPS. I rather use UPS. PERIOD.

I sell time sensitive products online for weddings. I pay for tracking and my post office is too lazy to do an acceptance scan so my shipments are not tracking and then I have to deal with customers wondering why their shipments have not been taken to the post office yet! USPS needs to get their act together. I took 7 packages to the post office 3 days ago and still no tracking! USPS has really gone down hill!!!

I used to believe we needed a US Post Office, but now I wonder if the average postal worker who makes much more than the average American is smart enough to handle the job. I mailed a first class package from Cleveland, OHIO to Bowling Green, OHIO (approx. 90 miles away). It was mailed on Friday and supposed to arrive by Monday. Tracking shows mail traveling four days going from one Cleveland location to another and back to the original location. It is Thursday and the mail is now in Michigan. There is absolutely no reason for my package to be in another state. I hate to use the words 'idiot' and 'stupid' to describe people, but this is just absolute incompetence and maybe we should consider letting the private sector now handle US mail.

My husband went online and paid 9.99 for an address change, this was on Feb 22nd 2015. Since then we have spoken to them three times. On March 23rd at 12:06 pm, which was the second time we made a call to the 800#, my husband spoke to the lady which apologized, and said she didn't know what happened, and that she was going to have to report it to Consumer Affairs, that we were going to be contacted within 48 hours, STILL WAITING.

I sent an 8X10 envelope with Tax Info to San Francisco, CA (about 50 miles away) on Wed/ 25 Mar. Expected delivery date of FRI/27 March 2015. It went out onto the Route on FRI at 5:57am. It is NOW SEVEN DAYS LATER and I am STILL trying to track it down. Doesn't the Post Office have ANYTHING except recorded messages? Have been into the P.O. about 10 times now asking THEM to see if they can trace the package down. It's out on the Route SOMEWHERE - tracking obviously does NOT mean they are going to track down your LOST package. It DOES seem to mean that you are S.O.L. because NO ONE can help me.

I moved into a new apartment in December 30th 2014 and I forwarded my new address immediately, and got a welcome mail (saying that I'm receiving my green card within 60 days) from USCIS in early January which the post office forwarded. I know I should have reported a new address to USCIS but I lost my recent receipt number so I couldn't do that. But it seemed like that post office could forward the immigration mail because I received their welcome mail through post office. So I waited until March for the mail and I never got my green card.

First incident occurred on March 28, 2015 when a package was to be delivered. Package was not delivered and I waited until Monday to check again. When it was tracked through USPS, it had "delivery status not updated." On Wednesday, went to the Post Office and was informed that the carrier brought the package back and did not scan nor leave a note informing me that it was returned to the Post Office. This was unexplainable as the mailbox is big enough to put in huge boxes let alone a package less than 2 oz.

I sent an expensive package via 2-day shipping, and now a whooping 4 weeks later, it's still sitting in the tracker like it never left Macon to go to it's destination. Of course I called USPS (not local office) and the reps were fairly decent. There was just one rep I spoke to who sounded like she needed to go back to bed (or was still in bed). The only thing I accomplished with calling was getting the excuse that the package was delayed due to weather conditions since they did not want to admit the package was lost. So I decided to file a claim on the package that was clearly lost. The first claim I filed was denied and my appeal got accepted. I then decided to do some more investigation just to see if I could find out how much USPS decided to give me back, and of course, they are paying me for less than half of what the package is worth. Also, they did not include the shipping fees I paid like I was told they would.

Every week since 1995, I had my trash cans next to my mailbox. When Waste Management come empty out the trash cans, unfortunately they put the trash cans in front of or near the mailbox. The USPS delivery indicated he is not suppose to get out of the truck thus no delivery. I had tried to work out a solution with USPS through my office USPS service contact, even offer to move my mailbox. After some communication, the same USPS Delivery told me not to worry about it and our track is the ONLY track he gets to drive. The other route, he had to walk. Recently, I got home early and saw the USPS. I waited for USPS because it was trash day and I figure I would walk up to the truck so he doesn't need to get out. Instead, he threaten me. That if I ever put the trash cans by the mailbox again, He would not deliver my mail.. How do you fight USPS, in fear that I won't get my mail?? Seriously?

USPS did not deliver my mail from Homeland Security because it was deemed Undeliverable with Address but they did not send it back to them either. They opened and closed the investigation without contacting me. I went to the post office in person and was given a 1-800 number to call. They then reopened it and I was given the phone number to call Consumer Affairs by the representative. As of today I lost my job and out $465.00.

Long story short. I have a forwarding address in Dilworth Minnesota. I bought something online, after three weeks of not seeing it I checked to see if I could track it. It showed that for 10 days it sat in the neighboring town Moorhead MN. My town literally is 10 minutes away. It was then sent to Indiana and now it is in St. Paul Minnesota. I live 4 hours away from there. It has been over three weeks. I really hate this company. Someone needs to buy them out and do something with the company to make it better.

7 items packed very well and shipped March 10th-March 16th. 4 of them arrived at destination broken. Mishandled by USPS. Not a care in the world as they toss & drop your package marked FRAGILE! I just think they should show a little more care and handle every package like it was their own. 4 out of 7 is a pretty bad track record in my mind. If your employees are so miserable and disgusted with their jobs tell them to move on - THE DOOR IS OPEN!!!

Last Friday 3/27 I received an envelope that was empty with a stamp on it that said it was received in Portland, Oregon without contents and was to be returned to sender which it was not as the sender was in Marietta, Georgia. It had been mailed to me in February and had gone through Atlanta in February. I understand things can happen but am very sad as my grandchildren's photos were in the envelope.

Sat 3/28/15 I was at the California Mobile Home Park in Santa Ana CA. I watched the mailman drive right past my mom's house - never stopped. She had the red flag up which means there's a letters inside. Have consideration for seniors!

I go to my local post office and have my stuff delivered there but they do not give it to me. I have the tracking numbers and everything saying that it's there at the post office at that exact time. They send it back and I have to contact the company and have it resent to them and they still don't give me my mail. They send it back and I do not receive it ever. I've lost over $350 due to the fact that they keep sending the package is back. They went as far as to call the sheriff on me because I go in there and I asked for my packages with my ID with my address on it the box and they still continue to not give me my packages. This happens to be in Laytonville California. They do not deliver mail from the US Postal Services to your house.

The USPS apparently can legally double, triple or quadruple their PO box rates on a whim. They have no customer service phone representatives that can be reached within a few minutes. I waited 20 minutes to speak to a service representative.

My local town decided, against my wishes, to change my house #. They notified the post office of a house # change so immediately I started getting some of my mail returned. I went into the post office several times telling them I have thousands of contacts after living there 21 years and being a businessman. They told me they would keep an eye out for me, and yet still most of my mail wasn't getting to me. There are 2 houses on my street - not hard to find! But they tell me without the new #, I don't exist!

My cousin in Wilmington sent me a priority mail express package of makeup. I was able to track the package till it departed New York. Afterwards, I lost track of the package. The Ghana post office can't tell me where my package weighing 2.3 kg is, after my cousin has spent $85.75 for posting it. My cousin is yet to file for a claim today. I want USPS to stop dealing with Ghana post because they are a bunch of thieves. They do that all the time. And the best they can tell you is to file for a claim. It's very unprofessional to steal items people bought with their hard earned money just like that. I am a Ghanaian myself and am really disappointed by their actions.

I have been waiting for a 1st class package and according to tracking it is being held in NJ, mailed on Mar 21. It continues to be held for 3-4 days at each location. Called customer service and after discussion they hung up on me with no assistance.

Two Priority Mail envelopes containing checks for a move today have been extremely delayed. The first one dated 3/13, which is still in transit, today 3/31. The manager at the post office told me that what could I expect for $5.95 - ridiculous. This has cost me money, immense aggravation and stress, postponement of my planned move.... I AM JUST PRAYING THAT MY ENVELOPE ARRIVES TODAY.