USPS Reviews

For the past week or so, I've been trying to send a stupid package to get a refund or exchange for a product that I didn't really like. So I bought a USPS shipping label and printed it at home and tried to send the package off by scheduling a pickup. I don't know who the mailman or woman is but they just DON'T TAKE MY PACKAGE. I'll choose Knock on door/ring bell. They refuse to come up to my apartment and ask for the package? I mean my door is always open when they should be coming which should let them know that me or at least someone else is home.

6/11/2016. The only reason I gave a star is because I had to give something. I would have given negative ten stars if I could have. I placed four pieces of mail in the stamped letters box on Tuesday. Two pieces of the mail were directly to a P.O. box at this location. As of Friday they were not delivered. I went to this post office this morning to replace the checks that were lost and to talk about why I was concerned about my missing mail. The young man whose name tag only said trainee was very helpful and apologized for the inconvenience. Then the snarky smart mouthed clerk next to him decided to jump in and take her chance to be the rude nasty employee of the government we have all been trained to expect. She informed me that if I had used the "misboxed mail" container instead of the stamped letters box it would have been Golden to Golden.

As an international recipient, there was absolutely no communication or apology for delay of express delivery. I had to do my own digging around to figure out where my parcel was. I came across this website, which gave a clear account of the issues as to why USPS should NEVER be used for international deliveries (at least to the UK). This is dated from 2012 but I can confirm that they have made no steps to rectify this: **.

Current issue resolved.

We are moving in a few weeks and submitted change of address forms online - the effective date is a few weeks from now and then we receive notification that it can take 7-10 days after that to go into effect. Okay, so when we received no mail yesterday just wanted to make sure they weren't already forwarding mail to a home we don't live in but trying to get someone on the phone turns out to be a nightmare. The 1-800 numbers suggests you call the local office. My local branch after many repeated dialings and busy signals tells me to call our main city branch - main city branch is either busy or rings and rings and then an answering machine comes on to tell you that no one is answering the phone (duh!) and disconnects you. I can see the only real solution is to go there and stand on line but when do I have time? Here's hoping the folks we are buying our new home from are kind of enough to hold on to mail for us.

Lately I'm having problems with delivery of the items I sold on eBay. One package was shipped by Priority Mail, going from OH to IL. The route was as follows: OH to MO to KS - then to MO again, and finally to IL. It took SIX DAYS to deliver a one-pound Priority Mail package over the initial distance of about 400 miles that I would cover in 8 hours. The other one was shipped on May 30, is now in transit as of June 2nd. It goes by First Class Mail from OH to FL but somehow went to PA first. The last scan was yesterday, telling me that it left PA but that's it. I'm hoping that it didn't go to Alaska or somewhere like this. Here's to hoping it's on its way straight down south to FL. Can't trust USPS anymore.

I was wondering if you could look into something I have been fighting for. It was a year in March. My son was trying to beat a drug addiction. I mailed him Walmart and an Olive Garden gift card for his birthday. He never received it. I also paid the money to have it insured. When they took the money for the envelope we insured they never asked what was in it. We traced it to the West Palm Beach post office. I went through all of the instructions and filed a claim several times. They denied it and I appealed it. They said they denied it because of a Domestic mail manual section 609.4.3aa).

They twice have now broken my items that they were responsible for. This company is beyond ** garbage.

I placed an order from Jewelry Square which is located in Brooklyn, NY. My shipping location is Hyattsville, MD which is up to a 4 hour drive from Brooklyn, NY. The expected delivery date went from Thursday May 26 to unknown. I contacted USPS customer service and they said there was a glitch in the system - the package never made it to Hyattsville, MD. I cannot understand how my package made it to the Hyattsville, MD USPS on May 24th and was not delivered. I went back to track my package on the 25th and there was no update. I checked back on May 26th and it says my package has been delayed. My package arrived in Jackson, Mississippi at 4:18 p.m on May 26th. It now shows that it had departed Jackson, Mississippi May 27th at 4:52 a.m.

I called this location because this is where my package was last scanned in. My phone call consisted of the lady telling me that my package was never sent and never there. "How can this be when I tracked my package online," I asked. She insisted that my package was not there. After hanging up the phone because the conversation was obviously getting nowhere, I reported them to the BBB. I did this because (1) I was LIED to and (2) because what I had sent to me was ammunition and I did not want that stuff on the streets.

No wonder USPS is in the red year after year. Their service is awful!!! I did a 3 day certified letter which didn't leave the home city until after 48hrs!! At day 6 the tracking said delivery "was delayed" for some unknown reason. Now, after 7 days the letter finally went to be delivered... And since no one was there they left a notice. Granted, OK, it's requiring a signature. But I'm BEYOND steaming at this point. WILL NEVER USE USPS for IMPORTANT mail EVER AGAIN!!!

If I could give them lower than 1 star I would. Their delivery sucks. They can't even ring the damn bell to deliver your package. Instead they come and go because they don't care. ** rude. You ask to redeliver and they don't even redeliver! Who does that? Literally USPS is the most inconsistent of all the postal services.

I received a package on May 6, 2016. There was a key in my mailbox and as I went to open a parcel, there was another key for another parcel. The parcels are labeled "1p" and "2p" and there's 5 of them next to one another and when I spoke to a supervisor she said it can go into any parcel. So basically we are playing a guessing game trying to figure out where our package is. The key gets stuck and it might not even be our package or it could be someone else's. Packages are getting lost or stolen because of them. Every time I call, it's a busy signal and when I go, I'm told something different. I'm lied to. I'm given the runaround. I was told the package will be removed from the parcel and delivered to my home... TWICE for two different packages. Never happened. I asked if someone can call me when they deliver mail so I can get my package. Mail was delivered... I never got that call. They deliver twice because it's a new area.

Our business shipped packages by USPS with insurance. When something happen like package lost, they never pay you back by saying cannot proof the product value. They just taking your insurance premium for insuring nothing. Another stupid thing about their service "intercept a package". When you place the order to intercept a package on their online system. The package never be intercepted and they still taking your fee for the order. USPS is like a mess. NEVER be efficient like other private carriers as ups and Fedex. Never use USPS if you are thinking a reliable carrier.

I would highly recommend that you avoid using the USPS system at all costs. I ordered a package on the 23/03/2016. I was able to track it and found that it had reached customs by 04/04/2016 and was waiting to be cleared. The status then changed to "addressee being notified" (they were suppose to notify me that I had to pay an extra £16 charge to receive my item) which I believe is point blank ridiculous!

Please opt to use FEDEX or UPS instead of USPS. I have had a horrible experience with the USPS with a lost package and I just wish I had used another mail service. The experience was so horrible with so much red tape within the government, that I am totally disgusted and do not want to deal with them anymore. It's hard to get anyone on the phone. I got all kinds of emails closing my case before it even opened. I went out of my way to get to a post office to fill out paperwork when the woman said she doesn't do it, but I was initially instructed by someone on the phone to go to a post office to fill out paperwork. They were supposed to look for the items in my package but I think that they got rid of my list of stuff and didn't think twice about it. During this process I felt invisible and like there was a lack of caring and organization on their part. Don't want to ever deal with them again. Just a horrible experience all around.

Recently I ordered a necklace from a website. About a week ago I got a confirmation that it had left the warehouse and was on its way. Today I got an email stating that my parcel was sent back because my parcel had been opened, tampered with and the item I ordered was missing. WTF USPS. We are supposed to be able to trust you with our packages. We don't pay money for these items and extra money for express shipping for you to steal our items?! Get it together. Luckily the company I ordered caught this and refunded me and gave me a voucher. I'm very disappointed with you. Shame on you usps.

I had an item shipped from a licensed retailer in NC to the item manufacturer in Pocomoke City, MD. The item was shipped on 3/9/16. The item was shipped in for repair. The item was insured for $2000 and an insured mail receipt was provided. On May 17, I made a phone call to check the status of my repair. I was made aware that the item never made it to its destination.

I have an eBay store and buy $200 a month in priority mail. My carriers change, so I never know what to expect. Sometimes they don't scan as being picked up, which means your insurance is no good at all. Then I was having problems getting packages delivered to the wrong apartment. Their GPS cannot tell where they left it since all the boxes are in one location. Then I started paying $2.35 for a signature upon delivery. It worked for a while. They brought the package to my apartment and I signed.

For the 1st time in 20 years I am mailing out cards a week early. On May 4, 2016 from DeLand, FL I sent a flat rate priority 2-Day envelope with Birthday Cards and Mother's Day Cards made from my kids and myself to Sister and Mother. Also an Inspirational book of quotes. On May 5th it reached Orlando, FL facility. On May 7th it arrived at Bronx, NY 10456 facility. On May 10th it arrived at Bronx, NY 10467 facility. On May 12th it arrived at New York, NY facility. On May 13th it arrived at White Plains, NY facility. On May 14th today it has arrived at Peekskill, NY facility. It is now the 10th day Mother's Day is long, my mother's birthday was yesterday and she still hasn't received the package.

I was at the USPS today 5/11 about 11:00 Am. I was about to send a iPhone that cost $700 and I was trying to tape the box very well when a USPS employee talk he won't take my package because I was using the tape from priority mail and according to him I was using too much. He approached me and take it from my hands. He ask me to leave and go to another post office. I ask him for his supervisor many times and he just ignore me. He also started slamming doors. 1020 LOCATION 1020 Tolland Tpke. Manchester, CT 06042, USPS Employee **. USPS can't have this type of employees...

I should be receiving bank and investment statements monthly in the USPS mail. I don't get them always. For one financial institution I have a brokerage and an IRA acct. that have separately mailed monthly statements. This week I only got one of them. Since I get mail of neighbors several times a month, I'm of the belief my statement was delivered to another house on my block. Of course this is concerning and maddening. If someone steals my identity or my money can I sue the USPS? The letter carriers in my neighborhood have headphones on and are more interested in being entertained than in reading the address on the mail they drop through my front door slot. This has been a problem now for years. Every time I call my PO there is a different person working as the postmaster. They listen and nothing changes.

My mail carrier took it upon themself to stop delivering my mail. Apparently, he didn't like that I left a catalog in my mailbox for a few days (despite the fact that all other mail was picked up), so in retaliation he decided to stop delivering. In doing so, he had two packages "returned to sender" as being "undeliverable"... even though I had plenty of room in my mailbox, all parcel lockers were empty, and packages can also be left at my house. Ridiculous! I usually only pick up my mail about once per week without any issue. I used to travel a lot for work, and this was normal for me. Now, all of a sudden, a CATALOG sets this guy off and he's on some personal vendetta against me? Really professional. Gee, I wonder why the postal service is losing so much money?

Customer service for USPS in the Bronx is the worse, will never use again. Was such a waste of time and money. The employees are rude, my package was sitting in the postal office for about a week and I wasn't notified at all. They decided to notify me when it was already sent back.

Had a package that was supposed to deliver to Sioux Falls, SD. Was in Sioux Falls Friday morning. Sunday it now shows Rapid City (400 miles away). Tried calling to live person... system won't let you speak to a live person. All I wanted to know was why this left the city, it was supposed to deliver to and go 400 miles away in the wrong direction! This is our taxpayer money and can't speak to a live person about a simple question. DON'T USE USPS! Last resort if you have no other options.

I purchased something online like I usually do except the seller used USPS. I couldn't have been more disappointed. Apparently to get to Texas somehow it got sent to Chicago. I guess the workers in Chicago at USPS just love doing nothing when they have people use their service. I bought my produce APRIL 26 and it is NOW MAY 6 and still my package in Chicago. I normally get packages within a week and a half but this time... Man, I never knew USPS was the laziest most disorganized company to make deliveries. They should be ashamed of their service.

I recently received a Notice per PS form 3849 indicating that an attempt to deliver a package from India was made at my home on 5/2/16 and that I could retrieve the package from 3585 S. Vermont, the notorious Dockweiler Station @ 90007. True to form, when I arrived on 5/5/16 I had to wait 15 minutes before anyone would assist me.

I was supposed to get a package on 4/20/16. I signed up for text alerts. I got text saying it had been delivered. I go out to my mailbox and nothing is there. It is impossible to contact the post office and you cannot bring up a lost package for 14 days. So I called the company I ordered it from and they were nice enough to replace the order and send it overnight via FedEx/UPS. It arrived just fine.

I was suppose to receive a package from Beaumont, Texas! It was sent out on April 28th, the package arrived in Houston,Texas; it sat there for 2 to 3 days! Now the routing says it is in New York, NY. Has been there for two days now. This is so stupid!

I sent a PRIORITY package to Phoenix, AZ on 04/20/2016 via the USPS drop-off facility at my school in Long Beach. After 4-5 days, I discovered the packet in my own mailbox. I went again the drop-off location and they sent it again. Now, it says there is a problem and the mail is in Los Angeles. "Process Exemption" is the term. I spent 2-3 hours trying to speak to a customer care agent. I succeeded and I was given a case number and assurance that someone will call me and resolve the issue. No one did ever called me.

I was not given a key when I bought my house. I have been waiting 6 WEEKS! Station manager (Eddy) will NOT CALL and is never at work. I have asked for him repeatedly at different times. I have left my number. They keep giving me excuses and I have to drive twelve miles to pick up my mail at their open hours and wait in line. Eskimos in Alaska don't have to do what I have to do to get my mail.

I am in the USA Colorado. I looked at the tracking package and they ** around for over 2 days. The mail was sent to the USPS IN ARIZONA PHOENIX and it's been 2 days and still sitting in ARIZONA now. When it got to my city it's been there since this morning at 5 and still hasn't been here and it's 3:40. I mean it shouldn't take 6 hours to deliver some pants. Like wtf are the ** doing, USPS is so terrible I don't know why this is even a company. So terrible ** idiots.

I wrote a review about 6-7 months in regards to the USPS taking 9 days for something to get from Allentown, PA to Pittsburgh, PA. About 300 miles or LESS!! I did get a response laced with "Kindergarten Syndrome". You know, "It's not our fault 'cause you didn't use Priority Mail". Whomever wrote the response I'm sure went back their building blocks and sucking their thumb after they wrote it. Now, another one. I'm tracking a package that has sitting in Indianapolis for 4 days not moving. So, if I don't use Priority Mail then the packages just sit there taking up space and making twice the work for postal workers. I get it now. Interesting system.

Standing in line with 30 other people while 3 attendance or at the counter. One is specifically doing passports, 1 is mail running for customer, the other is just looking at his computer and not doing nothing. Finally upper management came to assist. Obviously scheduling issues have not been resolved for coverage at site... You wonder why USPS is spiraling into Extinction.

I purchased a money order for my rent on April 2, 2016 and mailed it out same day. In fact gave it to my mail carrier personally. My landlord to this day has not received it. Like I have $400 to just throw away. I filed a claim card, the cost is $18 and another $24 to have it the next day. However, it takes 15 days to process. Another complaint is here. It is April 22, 2016 and I haven't received a drop of mail in 5 whole days. This is very unusual. I have always gotten mail everyday even if it was junk mail. I have called the Post Office twice and they said there is no hold on mail because of the floods in Houston.

Received a message from Amazon Seller that the shipment could not be delivered as it was an invalid address. Checked the USPS number online and it told me it was at the Wells Maine post office. Figured I'd call them directly. The woman who answered the phone didn't provide her name or answer in a professional manner like "Hello, thanks for calling the Wells Maine post office, my name is **, how may I help you?" So I said "hi, I tracked my package online and it says it's undeliverable, invalid address." She didn't even acknowledge the information I just gave her. She instead asked when the package had been scanned out for delivery? She said it must. I said it didn't and told her what it said. I responded it doesn't say scanned and out for delivery. She began to argue with me.

USPS has the worst customer service ever. It felt like I am talking to a person who has never been to a school or is not familiar with the word 'politeness' or 'professionalism' at all. I don't know in what context USPS is providing the service to the customers!!!

I sent a package, one day express. I used the USPS online tracking to check status after one day. The website showed that the package arrived at the JAX distribution enter, but that's where it still is. I sent it on 4/9 and as of today, 4/20, it is still somewhere in the distribution center. I called the customer service number each day for the next 4 days and got the same response, "Umm, gee I don't know where it is. Maybe the label fell off and it got delivered." What a bunch of ** idiots!

Don't waste your time or money shipping from the POST OFFICE in Florida. My family mailed 2 boxes via PRIORITY MAIL from Zephyrhills, Florida 33542 (March 19, 2014 and April 2015) and BOTH packages never arrived overseas. The USPS is very happy to take your money, but if anything happens after shipping THE USPS WILL NOT HELP YOU. They will tell you they don't track Priority Mail any longer overseas. Forget about trying to send a message in their www.usps.com site. Things go into a big black hole. There are some dishonest employees somewhere in the supply chain where cameras are not present. It was a $500 loss & lesson... never ship things from the USPS in Florida.

I have had parcels missing since last two years and mail received with wrong addresses belonging to other people in the street. So I called the Consumer Affairs Manager of the Lakewood, California branch and complained. But to no avail. I ordered clothes that cost me quite a bundle online with USPS the carrier about two weeks ago... I never received them. I contacted Haband the supplier and complained. They claimed that they were delivered to me. I was so upset. A week ago one African American young postal office worker delivered mail as usual last week and as usual envelopes for other households. I followed her and told her about my missing parcels. She said that she is new and cannot help me. I told her to pay attention as this is costly. She did not care.

I was sent something from my sister. She paid for 2-day shipping so that I could get it quickly. I was given the tracking number and the date that I was suppose to receive it was Saturday, April 16 but I never received it. I go to check where it is and it showed that it arrived in TN. Why it was sent to TN, I have no clue. I try calling customer service and had no luck at all trying to reach them. After 35 minutes of useless information, the automated system hung up on me. I honestly do not understand why they charge to delivery and promise a date if they never stand by what they promise. They are the worst! FedEx might be a little more expensive but it's worth the extra money because they do what they say they will do. At least on my end, I have never experienced any issues. I understand people make mistakes sometimes but USPS makes the same one too many times.

Gerry ** is probably the best mail person I've met. He's so organized and friendly. He deserves a bonus.

I shipped a little box to Peru, but it was sent to the Philippines! I called customer service to make the claim, and instead of sending the box to the final destination, it was shipped back to me. I called USPS Customer Service they made me hundreds of questions to open a case, assured me that soon had sent to Peru, but lied. It was a special gift that he wanted to arrive to my little niece birthday date. The only thing that I have caused is discomfort and setbacks. The service offered is of the worst.

I ordered a package on April 8th, I spent $19.00 to have it shipped 3-Day Priority Mail. April 14th still no package. USPS sent my package to cities it did not even need to go to, it spent several days in Denver for no reason at all, and when you call, there is no customer service at all. First of all, there are so many unhappy consumers. It takes over 1 hour 20 minutes to reach anyone. When you do, they lack any respect or service in any way, shape or form. Then they say "we don't guarantee anything." This is fraud.

On 4/13/2016 I, Minerva **, went to the Ravenswood Post Office located at 2522 W LAWRENCE AVE, CHICAGO, IL 60625 to apply for a US Passport together with my husband and one year old son. We arrived there at 11:50 AM and waited in the passport line. At 12:50 PM, an hour later, when we were the next in line, the post office clerk announced that she is going to lunch and will not be taking any more customers. She had not made any announcements of any sort before that time to let us know that she will be going to lunch. Ideally, someone should have been taking her place, but if that was not possible she should have made an announcement letting us know of what is going on, so that we knew not wait in line for one hour with no result.

I have ordered stuff online and has been shipped with USPS, the first time I ordered it, it was suppose to get here in the next couple days. It took them 2 1/2 weeks for it to get here. This time I ordered another thing and it's suppose to get here 1-3 business days. I tracked it and hasn't even left the facility from L.A and I'm in N.C.! I don't know why big stores even associate with them. A) They are way more expensive than FedEx or UPS. Not fair!

I had a package shipped to me that has not been delivered. This package should have been delivered to Concord, CA and today still not received. I called the post office several times, only to get the runaround. I was given a claim number which at this point I don't know if it is valid or not. Claim #**. The postal number provided appears to be no longer valid. I am beyond angry and feel as though I am getting the runaround about my OWN package. I have called Consumer Affairs twice. No return call.

On many occasions I find that the Woodside branch of the USPS is treating packages like their own shopping center. They claim they have delivered the package or "left on front porch" -which I do not have a porch, but I DO HAVE CAMERAS, and I can PROVE that there was no such attempt to deliver packages. I know I am not alone with this complaint, and if it does not get some kind of recognition I will escalate this issue to the media.

One demographic dominates the post office and is notorious for not accepting responsibility for mistakes or apologizing. If you don't believe me, file a complaint in person and review the results. It may be intimidating to some to hold a conversation with an individual that has two inch fingernails tapping on a countertop but it is worth the pathetic experience.

I've mailed things priority mail many times & never had any issues with delivery times. Last week I mailed my car payment priority mail to ensure it'd be received by the due date. The receipt said estimated delivery was March 30. I wasn't worried since that was 3 days before the due date. The loan company called today & my payment wasn't delivered until April 4. I looked up the tracking info, thinking they're just trying to charge me a late fee but they telling the truth. It was going from Houston, TX to San Diego, CA. The tracking shows it went from Houston to Philadelphia, PA then to San Diego. I really don't understand why it was sent to the complete opposite side of the country.

The post office hours are 8:30 to 4:30. Fine and well if you don't have to work those hours yourself. The certified mail notice shows they will redeliver but didn't and due to work hours I can't get to the PO in time to get. Now when the certified mail was supposed to be "returned to sender" which is only 10 miles from me but open hours for me to get there, it has been shipped three hours away two weeks ago and still there!! What can I do to get it? No one can help me and I need it four weeks ago. Not happy.

This company is a scam. I didn't receive my package. I called them and it's impossible to get hold of the customer service and they will tell you the package was delivered to you. This is insane. I hope these scumbags end up in jail.

On the past month alone where we have shipped hundreds of online orders, 4 shipments that we dropped off at the local post office have been lost. Until now no resolution has been made. Email responses are rerouted, calls on hold for hours!

Since I reviewed UPS and gave them a one star, or very dissatisfied review, I have noticed that every review on this website is from unhappy customers. This means that every shipping company is rated one star. The reviews may be individually helpful, but as a rating service they are meaningless unless customers post good experiences as well as bad. So I decided that it was only fair to review another delivery service that I have been very happy with. It may be a surprise to some, but that company is the United States Postal Service.

I order a package which was shipped USPS. The package was suppose to arrive on Saturday March 5th. The delivery guy passed my house, so I stopped him and asked did he have a package for me. His response was "No I don't have a package for you today." The tracking number clearly said the package had been delivered to my address. I called the 1-800 number and was told they were opening a lost case file. No one ever called me back so I went to the postal office, where they informed me that the package had been delivered to the wrong address.

This new post master has been abusing her power as a post master to harass me and stifle the progress of my business, tampering with my mail. I have reported her to the consumer affairs office only to have a circle jerk of reaction and no corrective action taken. She is still withholding my business mail and she refuses to follow the law of placing my mail into my box. I've had this same box for over 8 years. My bank verified she returned business bank mail as "undeliverable" when the address was verified as correct. Google sent me a verification code I never got 3 times. I need more room to tell the ongoing saga of mail tampering.

I put in complaints over the matters and never was contacted back. They gave me a number to consumer complaints when I called them back again. No one answered the phone and no answering machine. Put in for priority mail pick up TWICE, never picked up. Missing package, never showed up. Packages being put in my neighbor’s mailbox, even when item from the same company is properly put in my mailbox. I am beyond angry. And since these matters continue to occur, we may be forced to move.

The United States Postal Service is the epitome of the definition: Atrocious. Me: paid $96.78 for an overnight Priority Mail Express package containing important material for an upcoming event. Them (USPS): No delivery made. Me: No package, No phone call, text or email alerting me to their incompetency. Them (USPS): Could care less. If you have an "urgent" message, please send an email. "We will get back to you in 1 to 2 business days." Me: Thinking about the definition urgent: requiring immediate action or attention. The United States Postal Service is the epitome of poor service. This is just one of four events I've encountered with this company this week alone.

Let's start off by saying I have lived in many towns in Long Island and never once experienced a nightmare with the postal service as I currently am experiencing. Very simply I get about 80 percent of my mail. My neighbors get the rest and I receive their mail on a regular basis. Let's list the problems. 1) Packages have been stolen or never delivered to my house numerous times. 2) Loss of insurance. 2 renewal packages were sent to me by Health First, neither delivered to me. 3) Stolen identity. $6,000 in credit cards I never applied for. Took 3 months to fix. 4) $5,000 in hospital bills. My insurance was cancelled due to not receiving my renewal forms. 5) Doctors have not been paid.

I used the USPS to ship presents to my son in another state after Christmas. We boxed things up, put in packing material so that the contents didn't shift and taped the box shut with packing tape. When the package arrived on the other end, half of the contents were missing. The box was taped shut again so obviously they knew that it had come open and took the time to close it back up. It was delivered directly to my son so no one else had a chance to get into the box. One of a pair of shoes was missing among other things. I did get insurance on the package.

I shipped a package from the Punta Gorda, Fl post office. It had my daughters graduation pictures, wind chime and some medication she left here at my house. They never received the package. I misplaced the receipt after a month and there is no way to track even with my bank statement. I am out money for senior pic and a gift. Horrible service nowadays.

Mail carrier drove through my front yard after a rainstorm and got stuck. While trying to get out, destroyed my yard. After asking him why he did that he replied "I thought I could make it." He will now no longer deliver mail that does not fit into my mailbox. I have complained several times to his supervisors to no avail. I have always tolerated the large amount of other people's mail being put into my box by mistake, thinking the carrier may have a tough job, but not having my mail delivered is just too much. I'm at my wits end as no one at the local branch he delivers from seems to care at all. Still trying to get through to a supervisor who can help, after weeks of problems. I have photos of my destroyed yard and driveway, and my neighbor's mail gets delivered to me at least once a week by mistake.

Friday 2/26/2016 I went to the USPS office Emnora in Houston Texas, to pick up a package undeliver because the postal person don't feel like to go to my door, and start asking to Ms. T ** an African American postal attendant. She throw me out of the office and scream at me to go to next door. Another gentleman help me out but in the mid time Ms. T ** came to the window, open the door and stick the middle finger with her french manicure to me. I consider very disrespectfully action for a federal government employee.

I moved to a different address and forwarded all physical mail with USPS to my new address. However USPS still managed to send my mail to my old address and then lost it in their "system". The mail they lost contains my Green Card.

USPS has such a bad network, that my parcel never get delivered to out of country. This had happens twice this month. I sent it same parcel by USPS to India and it got delivered. Even the provider there called us to make sure we are home. Never ever using USPS for anything.

My mail was arrived to the Charlotte NC USPS facility Feb 16th 2016 at 105 and departed the same day at 9:45 pm in route to the Fort Mill, SC post office. I never received my package. I put a tracer out for the package in the Fort Mill and they do not a record of the package. My case was closed but I was directed to file another claim with the Charlotte office. I was informed to contact Consumer Affairs because they are unable to see that level of movement. No of this makes any sense to me.

I bought a keyboard, and paid 17 dollars for shipping. Later that week, I realized that the shipping is so slow that it took 4 months to get. When I typed in the tracking number, it said it would arrive in 4 days. I bought the keyboard for a friend's birthday, and he was mad.

I am frustrated with receiving 150-year-old+ manuscripts and other paper memorabilia that are stuck in the mailbox, only to be bent and difficult to get out without potentially harming the item. Today finally prompted me to write this review as I had received a 150-year-old+ document, which was in a package that was stamped "DO NOT BEND" on the front and back. Where did I find it? In the mailbox, bent. Please read what the package *clearly* states next time.

The employees at office 110 Walter Way Stockbridge, Ga 30281 charged me a $21.00 late fee on an available post office box. I didn't pay the box fee on time and they changed the locks and returned my mail to sender, but advised me that it would be a $21.00 late fee to lease this space. It even had an available box slip on the outside. The receipt is dated 2/2/16 10:34am bill# **. The clerk is **. The description on the receipt is listed as "miscellaneous revenue", not late fee. The supervisor was aware that the clerk charged me a late fee. Check the camera.

My Boyfriend send me a packet at the 14th of December 2015 containing personal items and other stuff worth the amount of 184,90 euros. It "arrived" around one month later in another kind of packet with a letter saying that the real one got damaged by transporting. This letter asked me to contact my local office, what I did. The packet wasn't containing any of the items that were supposed to be in there at all. Instead I got stuff that wasn't supposed to be for me. That means someone else got mine... My local post office couldn't help me so they ended up giving me different number that I should call. I tried all of them and they were occupied at all times I called and then although they told me to leave my number to call back, they never did. Can someone please help me?! Even though I might not see any of these items again I would appreciate getting the amount back they lost. Thanks.

I have a situation when they say that they delivered my item in my mailbox. Item does not fit in mailbox. If item was put in mailbox I would like to know the magic words they used to fit it in there. This is not the first time this has happened. I had to buy the item from somewhere else at a higher cost. Noting that item is 'DELIVERED" tells sellers that the item has been DELIVERED THEREFORE THEIR TRANSACTION WITH YOU IS FINAL. NOT THEIR PROBLEM. Case ID **. I have pictures to support that. So where or whose mailbox did the postal worker leave my package. I live in DC. Clearly this delivery is a lie. WHAT A SCAM. Postal worker sees something they like just say it was "delivered" and they have a free item at your expense. Seems like bad postal workers are protected by their organization like bad cops. I have pictures to support that.

Tried to start my own very small business about 6 months ago. Opened a stamps.com account and right from the beginning within a month started getting complaints about not receiving their packages. Why do they ever have tracking numbers? Has never even once helped me! Has anyone ever been able to find or retrieve a lost or undelivered package! Well I have and I am about up to my 10th package being lost! I do not understand how or why this is acceptable!!! This is complete ** and the USPS should be disbanded! They have singled handedly made sure that there is no possible way for me to be able to start any kind of business of my own that has anything to do with the post OFFICE!

Certified mail not delivered. Home mail not delivered for 5 days. Non-factual information filed. If any actual business operated this way, it would be out of business.

Constant packages being broke. The word fragile don't mean anything. Try to make claim, they share like to deny looking into FedEx. Maybe they care.

I sent an envelope using Priority Mail Express, cost of $22, on Friday, Feb. 26th. The lady at the post office assured me that my receiver will get the package no later than noon on Saturday, Feb. 27th, 2016. As of now, Monday, Feb. 29th, the package's whereabouts is "business closed". I don't know what that means, since I sent it to a Manhattan address, and even if the local post office/shipping place was closed, they should have still received it by today, 2 days AFTER guaranteed date. I had to call back multiple times, and finally got someone to call me back.

Unbelievable timing. Letter - certified and insured, mailed from STRATFORD, CT 06614 on 2-18-16. Today - 2-29-16 - still in "delivery system". Promised delivery day - 2-23-16. Nice weather, no heavy snow, just laziness from USPS. Called several times to USPS, complained, but nothing is done. This is unbelievable - you paid for service - and zero respond. USPS - you will never see my business again. USPS - you are "long gone". Several attempts to file complain on USPS site - difficult to fill simple application - very manipulative site. Nonsense questions with duplicative questions. Typical for US Government.

I shipped 10 boxes internationally for my move to another country and purposefully insured a number of items in the case that they were damaged. When some of these items were indeed damaged, USPS not only failed in their regard to be my liaison between myself and the foreign post office, but they also refused to admit to their own error and incompetence. Therefore, five months after my original claim, they for the third and final time, refused to recompensate me for damages to my items. Do NOT use them for international shipments; they do not understand their own procedures and will waste both your time and energy if something goes wrong with the shipment.

Regular mail is faster than Express Delivery. Save your money. My wife paid $62.50 to send me a document via Express Mail on January 27th I needed urgently and was told that I would receive it within 3-5 business days. Received the letter on February 4th which was too late.

Yesterday 02.25.16 I got email confirmation that my package was delivered and left on porch. There was nothing behind the door, and nobody delivers anything or rings the doorbell. I have 3 GSD and they let me know soon as somebody comes to the door. I call this morning and was shocked that somebody answered the phone. Well, the supervisor was not there and he will call me back. Whole day waiting on call back and also put note on my mailbox that I need to talk to the mailman. He, she put flag down and was going. I try calling the post office in Killeen, TX on 10th Street again and the phone stay busy.

The USPS has lost the last 11 packages I have sent to my daughter in college, their web customer service is a continuous loop and results in no help. The automated telephone service does not work any better, if you manage to get in the queue for an agent it disconnects after 20 mins of music.

There is a USPS government employee who is giving out our personal information to unauthorized individuals. This is the third time we have encountered people or businesses that have been giving our information from this person. Recently my husband received a text from her stating information that she should know nothing about. She somehow has access to our US mail. This individual is a mail carrier and has access to our mail carrier whom I suspect is giving our information to her. How do we stop this intrusion into our personal business? I have tried calling our post office and none of my calls have been returned or any of my questions answered. This is a direct violation of our privacy. Please help.

A package was sent on 02/08/2016 using Priority Mail. It arrived at the Post Office for the zip code that was on the label. Carrier couldn't deliver it, but didn't give reason. Now it's 2/23 and there has been no update. USPS said it was being returned, but they can't tell me where the package currently is. I have opened a support case on 2/19, haven't heard from USPS yet. Worthless company.

For the past couple of weeks, I have been receiving other people's mail and not receiving my own. I have spoken with Leann **, who claims to be the manager of the Whitehouse Station Post Office. Each time I speak with her she tells me she will look into the issue and return my call. The return phone call never comes. When I call her back, she claims to have checked into the issue, but there is no answer. This morning I called her and let her know that I never received mail on Saturday. She said that she is training new people who are confused. I asked her for her boss' name so that I could have a discussion with him and she said she doesn't have one. She told me to contact Consumer Affairs and they would take care of it. Very interesting response, but I am doing as she instructed. I would love to talk to someone in authority on the USPS, Whitehouse Station Post Office.

A package was shipped to me via 2 Day Priority mail, SIX days ago. Tracking only shows that it was picked up. A call to USPS gave me the SAME information that I can see when I track! Their online contact features just take you around in circles. I just gave the tracking # to an automated system over the phone that told me the same thing the live person told me - "your packaged was picked up on...". I then copied and pasted the EXACT same tracking number (I checked it three times) into their online web form and was told, "Tracking number is invalid." Nothing changes with USPS. They redesign their website, promise better service, and it's still garbage. Where's my 2 Day Priority package USPS? WHERE?

I placed an order with Amazon on February 12, 2016 to be delivered to a family member on Feb. 14, 2016. On the 14th, tracking information showed delivered. A few hours later, tracking information was updated to delivery will be made on February 16. On the 16th tracking information showed left on front porch. No one saw or received the package. After that date, I contacted Amazon and received a refund. Foolishly, I re-ordered the items with Amazon again on the 18th to be delivered to my address this time, on the 20th. Well, tracking information stated that package could not be delivered as addressed even though I have lived at the address for over 10 years with no delivery problems. This is very frustrating.

Mailed certified return receipt, requested legal documents and checks to Fort Worth, TX. Documents were delivered to someone in Austin, TX. I/They are unable to get the package back. I requested a refund and was told no. I was told the package wasn't insured. I explained I wasn't requesting a refund for the contents-only the postage. Was told flat out "NO". Does that make ANY sense? My advice: NEVER send anything of any importance using USPS. My mistake!

I can't count how many delayed and lost packages. I live in NYC and this has never been a problem for till recently. It's unacceptable. I wish I had more options. I would use them. Good luck trying to get a hold of a human being on their support page or line. 1 hour wait on the phone and I had to go through loops just to get there. The best part of all this, no one cares. I don't care how hard they work at a job they choose to have, if they can't do it properly why do they even bother?

Sent a package and it was damaged in their process. When I call, they kept passing my calls around like I was bothering them. Now, I have to wait and hope they can do a mail recovering reach and return my package if the damage isn't too severe. If not, it's a LOSS. Really!?! It isn't my fault! What a bad experience I have.

I'd avidly been following a number of orders from Amazon, had them sent to my father's PO box. I don't live in the best building and boxes get pried open regularly. I've never had a problem doing this before. I noticed that the key did not work in the box, which was unusual. I had print outs of the tracking numbers etc. which I provided to the clerk. I was informed that for reasons that they could not provide to me my father would have to come in person to retrieve the items. I explained that if there was a problem with the PO box he would resolve it with them, however I would like to retrieve my items.

I am angry that, even though they can see by my tracking scan that the package was not delivered to the correct address, but they won't even TALK to me and help resolve the issue that THEY LOST MY PACKAGE. They apparently refuse to take responsibility for their own actions or the actions of their contractors.

At the main Euclid Avenue post office in Arlington Heights, IL, I mailed a passport renewal to Philadelphia, first class certified mail, on Feb. 4, 2016. It has yet to be delivered, 11 days later! Maybe tomorrow??? The large envelope was barcoded and the mailing label was pre-printed by the post office (kiosk service), and therefore easily routed and tracked. So, occasionally, things happen. Like today, it's a mail holiday... but the KICKER is that via the tracking service, I have been receiving email updates on the status of my mail that are totally inaccurate. My mail was routed to Los Angeles via Sacramento 4 days after mailing, and there it sat for 6 days.

USPS 2-Day mail is a scam, rip-off, hoax! Out of the last six or seven packages I've sent 2-Day mail, ZERO arrived in two days. Sometimes over 24 hours go by before the package departs the facility of origin. It's such a lie. You might as set your money on fire. That's about how good it is.

First off, I don't really complain about anything in life. I'm a happy guy, but recently I sold an item of $560 and used priority mail to ship it. And yes they lost it, the tracking stopped in the post office in the destination town... Now the buyer is filing a chargeback on the credit card. So I called USPS (has anybody ever called the USPS 1800 number? What a draggg... After a long repeating and slow automated answering machine, finally you get to wait online for an hour for a callback. I mean wtf. They are the biggest shipping service in the whole world, they can't get more people to pick up the phone to wipe their dirty ass for their wrongdoings??)

Incompetence is a mild term for this unit and if I go with the person with the 'green card' posting, quite likely they are engaging in criminal activity. It is just shocking the authorities are doing nothing about this.

I have attempted to make a complaint regarding the mail carrier cutting across my lawn to deliver mail. Yes, I do pay to have my lawn manicured. No, despite my calls, the carrier consistently cuts across my lawn. I have decided to put up a barrier but WHY can't USPS stop it from happening? After my last complaint (last week) we have received NO MAIL. Coincidence?

I have filed many complaints against the Post office in Raytown. They deliver mail to the wrong postal boxes. I have not gotten mail in over one week. I called Postal Lady who stated would call me after investigated the matter. No phone call received. Raytown did not put in my family's change of address. So, they held mailed or lost it. It took months to get issue resolved. After calling DC and placing 4 change of address in, I still haven't received my tax document. The worst service possible. No one is held accountable.

For the past few months, mail delivery has been horrible in our neighborhood. We and our neighbors receive mail that is not even addressed for our street. We regularly receive neighbor's mail and we subsequently deliver it. We have had our mail stopped while we were away only to find that it was delivered everyday for over 2 weeks. Luckily, a neighbor saw this and took it in for us. I went to the post office to notify the management there of the issue. His reply was how difficult his job was.

I am highly disappointed with my local post office (Eastlake-Chula Vista, CA) and the USPS overall. My friend recently sent me a package for Christmas and she mixed up the numbers 1297 and 1279. The package still had my name on the front of it. My neighbor ended up accepting the package and keeping it for 2 months. When I finally got it back 2 months later, it was taped back together.

In the last 2 weeks, the USPS Merrifield, VA Post Office (sorting center according to an employee of my local Post Office) has purposely delayed delivery of 8 of my packages. Four packages arrived on Jan. 20 for delivery on Jan 21 (before the East Coast blizzard on Jan. 22), but were deliberately held and not delivered until 6 days later! On the 22nd when I checked, USPS had changed the arrival date at the Merrifield facility from Jan. 20 to Jan 21, I can only assume so they could say the packages couldn't be delivered on the day of the blizzard. This week I've had more packages arrive at the Merrifield sorting facility only to sit there and be held for days instead of being delivered.

I have a couple of issues. First of all, this is a business where people are expecting packages everyday. We understand that things happen sometimes, we are all human, however, sending people a notice saying their package(s) have arrived, and having me go check the mail only to find that there is no package for said person, this gets annoying and should never be tolerated. We have contacted the seller(s) for packages as well to be sure they are not the ones sending that message out. They are not.

So I ordered 3 textbooks from B&N and I have a membership with them so that means 1-3 day shipping right? Not the case here because of USPS. I placed my order on 1/22/16 and still haven't received my packages. How is it that it takes more than a full week of business days to deliver a package that should be maximum 1-3 days? ASK USPS because they love screwing up packages and making failed delivery attempts because they're trained HORRIBLY. I was suppose to receive my order on 1/26/16 which is a Tuesday THE LATEST, but due USPS and their B.S. I still haven't received my packages. I checked every day up until now and the tracking information shows that 2 of my packages were OUT FOR DELIVERY on 1/29/16 and never updated after that, and then today I see on those same 2 packages that a delivery attempt was made today 1/30/16 9:51am and notice was left. REALLY?

On 12/17/15 I mailed a package from Cincinnati, OH to Nutley, NJ via USPS Priority Mail which came with $50 insurance. There were some cookies and 5 gift cards in the box. (3 ($15) Target, 1 ($25) BP, 1 ($15) Xbox). I didn't get additional insurance because I've never had issues sending packages to this address. When I checked online it stated on 12/19/15 that the package was "Delivered At/Near Mailbox". The recipient never received the box. I waited the allotted time (15 days) to submit a claim.

I have been waiting for my package for a lot longer than I should have. The so-called package tracking sucks! I guess they are too lazy to scan a ** barcode, not to mention it took 3 days for the ** package to leave the state it was coming from.

My package has been sitting at this USPS for a week. I am needing my special brace to minimize the pain during my daily activities. I have went to the local post office because no attempt to deliver has been made yet. When I got there... As usual there was a long line of angry consumers ready to argue and fight because their lack of concern with your merchandise. When I got to the window the lady told me she can't find my package and have the company contact them about the matter. Are they serious? I am very disappointed with this location as this is not the first or the last time I will have this problem. They are rude as well as inconsiderate and it almost feels like you are bothering them when you come down there. I recommend this place to be shut down, everyone fired and hire all brand new workers.

I have been using the USPS because of the price. I understand that you pay for what you get but my packages never arrive by the expected due date. NEVER. I think I could understand even if they were a day late 50% of the time. But, recently, that has not even been the case. I follow my packages online and that tells me nothing. I believe that my packages are not even being scanned half of the time. I just don't understand why the USPS even has an expected delivery date.

Pay for two-day shipping. After it being a week late I called because it never even left the facility it arrived at a week prior. I was told on two-day shipping. They are allowed 2-5 days. Which is b.s. imo, which I responded “It’s been 7.” and they told me, "Well we have 72 hrs to respond." So I said “Ok it been a week so apparently I must get a refund for my shipping.” which they responded "We don't do that." I said "Ok so you're telling me to use another shipping service from now on." They responded "Go ahead." What a joke!!!! No wonder USPS will be out of business in the next decade. Only thing I get through them on time is junk mail.

I WAS AT THE USPS AT 3470 MCCLURE BRIDGE RD. ON 1/26/2016. Me and my fiancee want to send a box and a letter to Ohio thru Priority mail, and I was asking this lady who attended to us. She shut me up every time I asked a question about the cost of the mail and I feel so bad I step outside and she told my fiancée because she was married to a Nigerian MAN and they no more. I will never go back to this USPS AGAIN. SHE TREATED ME LIKE A **. HER NAME IS (**). JUST BECAUSE I'M FROM NIGERIA OR MY ACCENT?

I had a package that was supposed to have been delivered today and upon checking the USPS tracking service, it stated out for delivery. Time of this complaint is 10:02PM and no mail delivery. The USPS tracking indicated 'Notice Left: No secure location available'. The package I'm waiting for is small enough to fit my mailbox and even leave space for other mail. They say they attempted the delivery but such things didn't happen. And the package is small enough to fit my mailbox so why not put it in my mailbox like they usually do. Then I tried for a redelivery for 1/26/2016 but USPS system says that the date is past. It's only 10:25PM on 1/25/2016. Does that make sense? Not to me it doesn't. There are attempted delivery and then there is "Attempted Delivery". Quite a frustration to see a part of the federal system not functioning properly.

I have been waiting for a package to arrive that said it would be delivered on the 23rd on your website. I have tried to contact USPS using both numbers and it states customer service not available. The fact that I can't talk to a human is bad customer service! Your recording only pissed me off more! Your tracking shows nothing since the 21st??? I want to put a tracer on it but that isn't even an option. The money I paid is a lot and I can't even track it when it's insured. NEVER NEVER AGAIN. USPS IS NOT WORTH IT. IF I HAD SHIPPED IT UPS I WOULD HAVE HAD THE ARTICLE. THANK YOU FOR NOTHING.

Whenever I am to receive a package delivered by the U.S. Postal Service, they deliver it to my next-door neighbor's house. My neighbor has a parcel container on their road so the post office thinks they can put my packages in there also. If they don't want to deliver packages to where they are supposed to go, then maybe they should just stick to mail. Now I have to go out to the road on the days I think I may have a package delivered so my neighbors don't take it back to their house which is very inconvenient since I have to get in touch with them and make arrangements to collect my package. The mail carriers just find it more convenient to leave my parcels at the neighbor's address.

USPS customer service sucks. They make it impossible to talk to a customer service rep. First they say, "if you want to speak to customer service, please tell us why." I said tracking. They asked me for the tracking label. I gave it to them. After that, they I was refused the option to talk to customer service. My complaint was I was waiting for a package that was supposed to be in that day and there was no info to tell me where my package was. I HATE USPS AND THEIR CUSTOMER SERVICE. EVERYONE THERE SHOULD BE FIRED!!! This has happened more than once. I hate using USPS for shipping services because they don't seem to care about the customer at all. When they do deliver packages, they just leave it at my door and don't even knock.

I have been more than patient with trying to resolve numerous issues with my local postal office and still like my complaints are left ignored. I do know that when delivering a package, letter, etc that there should be an attempt first to bring the package to the receiving person before placing a pink letter in someone's mailbox. I track all my packages via email and text. But instead that leave a notice in my box saying receptacle blocked not that someone was not home to receive it. No receptacle is blocked too lazy to come upstairs to deliver. But you have to come inside the building to put the pink slip in my box, why not come upstairs. So tell me what was blocked??? And I do know that the package would have definitely fit in my mailbox.

I don't know where else to go. My local post office has REPEATEDLY lost packages and mail over the past 10 years. Sometimes I'm lucky and some random person will bring it to me but more often than not my missing items have disappeared into some post office black hole. I have filed complaints with their headquarters as well as the local office. Yet here I am again. Was waiting for a gift for my daughter yesterday, tracking it, knowing it was supposed to be delivered yesterday. It never came. Checked today and the site says it was delivered yesterday AND put on my front porch. I'm home ALL day. My husband was off work and here and got the mail right after she left. NOTHING came. I've tried calling the local post office AGAIN but their line has been busy for 30 minutes. I don't know what else to do anymore.

I ordered two packages through Amazon that were supposed to be delivered by USPS on 1/18/2016. One was a small package, a scarf. The other was a $200+ order that included 11 items, including a space heater. On Monday at work, I checked my Amazon account. It stated that both packages had been delivered around 3 pm. A short time later, I received notice from my landlord that the heat in my building was not working and that the soonest it could be fixed was the following day, 1/19/2016. "At least that space heater arrived," I thought to myself. "I can make it through the night with that." It was 18 degrees outside. When I reached home, my bedroom was 45 degrees. And guess what? USPS delivered one package -- the scarf -- but not the second. Both were time-stamped 3:18 delivered, which must have meant they were on the same truck and arrived at my house at the same time.

Not only was I trying to get my package which was late for months. When I finally found out what happen to it after hunting down my $70 contacts, I found out that for no reason they had return it to the sender. No damn reason, no note, no telling me at all. I told the post office to hold my mail about a month ago. They never did. I told them to forward the package to me. They never did.

Never had more problems with anything else ever than the USPS. They need to go away. They give America and business a bad name.

It has been nothing but trouble since I moved into my apartment complex in Boulder, Colorado. My first really bad experience with the local post office was Christmas of 2013. Normally I never have any issues with delivery, but that particular Christmas one of our packages arrived at the leasing office extremely damaged. Every year we receive a package from our grandmother full of her baked goods and other gifts. The leasing office said the package was damaged upon receiving it. Someone had cut open the package with a razor blade and tore through it like an animal. It was very obvious a box cutter of sorts was used, and then the person proceeded to tear through the incision with their hands, crushing everything.

Have had 10+ packages lost over the last 6 years which, UPS tracking shows as having delivered to USPS. Misinformation from postal workers and no one gives a damn. Customer service? Fuggeddaboudit... English as a 2nd language. A bunch of dead heads waiting for federal holidays and retirement.

How long would you expect a medium weight package, delivery costing 50 (+20 for duty and tax) to ship to the UK? For those of you in America, 50 is about $70. 2 weeks maybe? A month, tops? Well as of today, it's been a month, and there is no sign of it, despite it departing from the UK airport in London 3 days ago. And it's not as if I live in the highlands, I don't even live in the north. I'm in the midlands, in an easy to access town. For the incredibly high shipping cost, I would expect a better service. But I guess that's my fault, for choosing USPS.

Thieves broke into and destroyed our mailbox kiosks. So here in Dublin, CA the PO was build for a village of 1000 people. There are now 52,000 people. So the said mail is to be now picked up in San Ramon, a half hour away. BUT THEY CANNOT FIND over a week's worth of our mail!

I shipped 2 packages to Ecuador, spent $230 dollars (3-5 business days). The packages never made it and just to return them has been a nightmare. After a month I still don't have the packages back and there is no refund for the expenses.

Don't choose USPS in GTE. Even the USPS shipping rate is cheap, but it may cause a lot of problems if you need the product immediately. I Use USPS shipping method in GTE more than 10 times. 1 times package missed, 4 times package delivery delay. Right now I'm not using USPS in GTE anymore and hard to chat with USPS.

Every month I received mail through USPS 1 day priority mail express and every month I have an issue with them. My mail has been stuck since yesterday. God KNOW WHERE and USPS can't tell me where it is. When we ask for a refund we can't get it.

I receive packages every month & have to pickup my packages at this USPS location. The majority of the senior workers & supervisor of the location have a very poor attitude w/ the customers & are unable to resolve issues that customers have.

This has been the absolute worse treatment I have ever encounter throughout my life. First and foremost, "my carrier" left my package containing my prescription glasses in the hall of a multi-unit building on, of all days, the day before Christmas. I'm assuming someone picked up my package because I never received it. Went to the Grand Crossing station located on 74th and Cottage Grove on the 30th of December and received absolutely no help. Witness a clerk with blue and black hair who unlawfully gave an individual a package without him providing proper identification. (Could be why I don't have my package.)

I went in yesterday to ship 3 packages. Before I could even say anything the hag said, "Nope you can't ship these. The originating zip is not from here." Never heard of that in my life. I have shipped from all the surrounding post offices never had it questioned in my life. I like shipping from the bigger offices rather than my small one because of the convenient hours. So after being told I couldn't ship my packages, I grabbed them and started to walk out, got almost to the door and the clerk lady screamed across the room in front of everyone "**." I have never had a declination of character like that in my life. A government ran business and you have a clerk screaming names across the lobby. I will be contact in an attorney and following through with higher up personnel.

Apparently, I selected package/thick envelope instead of selecting "large package". The original charge would have been the same if I selected the proper category. Since I did not, the United States Postal Service charged a total of $29.48 (plus the original postage of $13.87). Apparently, "dimensional bases pricing should have applied". The United States Postal Service charged $43.35 for a package UNDER 20 POUNDS!! I will think twice before using a company that THRIVES ON SCAMMING PEOPLE!

A purchase I made on Dec 28th from a company I'm very happy with the service of was sent by UPS and then turned over to postal service due on 12/31. Well THEY said it was delivered, but to who I don't know because I don't have it. The Management office where the usual mailman takes packages was closed, so WHO delivered my package and to whom. I was not at home and the mailbox could not hold. But the message reads "in/around the mailbox"!!! They either stole my package or left the mailboxes open for anyone to take. The level of service in ALL the industry needs an acute overhaul.

I mailed a letter from Cleveland OH at Atlanta GA post office on Monday Dec 28th. I wanted delivery before Friday. To be safe I paid the $6.00 for Priority Mail 2 Day, vs. just sending my letter using a first class 49 cent stamp. In the end, I paid for 2 day delivery and got 4 day delivery. What a RIPOFF!

Mailed 3 boxes at night on the 15th of December, two-day priority. One got to Olympia, Washington on the 19th, the 2nd box got to Olympia on the 21st, and the 3rd finally got there on the 26th (after Christmas). I was so mad I could SPIT!!! Main present for my 20-year-old son. There is nothing priority about this system. It never takes TWO days to get there, always 4. How can you call something 2-day priority mail, when it takes four. This is always the case. It doesn't have to be a holiday, or snowing.

The manager brenda of this small post office runs this office like a tyrant. She is always the one that answers the phone so it is impossible to speak to the rest of the staff that are in fact very pleasant. She always refuses to place a parcel in a locker when one becomes available. She refuses to check if a parcel is there. I have have had parcels sent back the very next day. She has hang up on me. It is always a negative no before I have the opportunity to complete my sentence.

I ordered multiple packages for the Christmas holiday, expecting to get some before, and some right after Christmas. So far, I've only received one item, delivered today. I have tracking on all my packages, so I can see when they arrive here in town, and when they are ready for delivery. All of my packages have been here in Dallas since before Christmas, a couple even show they attempted to deliver them on Saturday. As they already tried to deliver these packages, why is it that I only got one in today's mail? I even paid extra for one package, that was supposed to be delivered a week ago. It's here in Dallas, but I get nothing. One of my orders was coming from Australia, but still arrived in Texas in time to be delivered to me in the time I paid for. However, it's still not here. Meanwhile, my son's dog is banned from my house until I get this package (her flea medicine) as I can't risk her getting eaten up again from our apt. yard.

Warning! To USPS customers in the Dolores Heights area and other parts of the Mission District in San Francisco: Be on the lookout for a white male USPS delivery man in his late 20s/early 30s who drives a parcel truck during evening hours. This person has been purposely avoiding his duties of delivering mail packages in the area, quite possibly in other parts of the city as well. Instead of knocking and or ringing on residents' doors with package in hand as he is supposed to do, he quietly slips notices in their mailboxes informing them that nobody was home and that they must pick up their package at the Bryant St, Station.

On 12 Nov 2015, I paid $32.17 to a post office in Chesapeake, VA to have a package delivered to my daughter in Kent, WA. I did not ensure the package because it was nothing of major value, and nothing fragile. But of course the items were of a personal and sentimental nature, and obviously items that meant something to me and to my daughter. AND I felt that if I am paying the USPS to deliver my items, they would honor their commitment and provide the service they were paid for. Unfortunately, the box of items were never received by my daughter, the addressee. Our efforts to have the box located resulted in nothing but frustration and aggravation. The USPS tracking info shows the package was delivered at the apartment complex manager's bldg. The apartment manager and staff insisted that the package was never delivered to them. A research case (#**) was initiated by the postal service district office for the Kent, WA area.

I mailed a package on 12/11/2015. Today 12/27/2015 it has the same message "left Bell Gardens delivery date 12/19/2015". The package was only going to TX. Another package mailed, paid extra for delivery signature and insurance, never was scanned at starting point. It has been a week and finally has a message "arrived at NJ" (it is due to deliver in NY). The Buyer did not even think I shipped the item because it showed as only printed label. Thinking that you should be able to at least scan items at stops, how long can it take?

Sent off a package the 17th of Dec. More than enough time to get to its destination. Tracking states it will get delivered on the 26th. No delivery and no update. I have lost my faith in the USPS for the second year in a row. Out of date, lousy service.

I shipped a package priority on the morning of 12/19. The package was missorted, and ended up in MT the day it was supposed to be in MS. Then, it was apparently put on a truck and arrived in North AL on the 24th, where it still sits. Thanks USPS... my dad didn't get his package on Christmas day. Is there any way to get a refund on freight?

For the last few years we have had delivery issues. Bills lost in the mail causing me to incur late charges. Pay bills on time, but get them returned in the "We're Sorry We Mishandled Your Mail" envelope. Bill was ripped and check ripped in half with signature and account number very visible. Mail had a big footprint on it and was dirty and muddy. Now I do all bills online. I have to. Cannot trust the Postal Service. The latest issue was a package of spices shipped priority two-day mail as they were fresh spices that needed to be used or frozen within a week. It took 9 days! 9 days for two-day shipping?! Don't office it and don't charge extra if you cannot provide the service! People Magazine received looked like it went through a wood chipper.

I ordered a Christmas present for someone and it said it was delivered to my apartment on Friday, December 18th at 4 PM. I know my apartment closed early that day at noon. I checked with the office the next day and they don't have it. They still don't have it 5 days later. They said the mailman usually puts the package in the boxes or he takes it with him and doesn't leave it sitting out. I went to the local USPS and they don't have it in their inventory. All they had to say was "well it says delivered." Well guess what, it's nowhere to be found. I called USPS and they said their tracking system is down and they don't search anything. I asked about filing a claim and the lady said that option is not available for my package because it didn't come with a shipping option with insurance.

My mail delivery person is a woman and she is terrific. She is friendly and goes above and beyond her duties. She always has a smile and such a happy attitude. When I do have to go to the Post Office on New York Street in Redlands, CA they are always helpful and pleasant. I think they should know how much they are appreciated.

I mailed TWO 'flat ship' priority international packages on the same day (on the same transaction) going to the same country. Package one went from Long Island to Newark for a flight to Milan and then was delivered as expected. Package two went from Long Island to MIAMI (took over a week to get there) and now is finally on a plane to Italy. Each package cost $86.25 to ship and there is an estimated 6-10 delivery time (apparently it is not guaranteed). While I understand there can always be issues shipping international, the problem here is why would a package (same weight/size) go to Miami from New York while the other leaves from New Jersey? Their shipping rates are $30 higher (per package) than last year. Needless to say, this is the last time I ship anything international. I may as well just fly there and bring my gifts.

Mailed a package on December 10 that cleared a local supporting facility on December 12, bound for Silver Spring, Maryland -- and dropped off the map, neither being updated on the website or received at the delivery local post office. Finding a way to report this and ask for help online was extremely frustrating. There is no mail lost or lost track of mail option on the email report and the phone number does not provide an opportunity to speak to an agent about priority mail. Filed an online report under the category of non-delivery of package, which earned me an unpleasant call from the recipient post office because she felt that I had blamed her for something she didn't do as the package had never reached her office.

Customer service waiting is an hour. Re-delivery takes days. Agent at local USPS wasn't willing to help. Just name a few. Avoid at all cost if I can.

I used priority mail envelop to mail my original passport and supporting documents (includes cashier's check of $91.00) from Golden Valley, MN to BLS International Services, Chicago on Nov. 23rd, 2015. Till now it has not reached the destination. As per the tracking information, the mail looped between Minneapolis and Chicago for 3 times. I struggled a lot to get the correct information about the package and visited many USPS offices but no one was able to provide the same. Their reply was: "I don't know," "I have no idea." I did intercept the package as well but was not successful either. I called the Consumer Affairs of USPS, Minneapolis on Dec. 8th and still the package couldn't be tracked. Suddenly on the same day I got a message that the package was delivered and I was fine at that time.

I sent a package from Bloomington, IN on 12/10/15. Tracking states it will be delivered on 12/16/15. Tracking shows that it left Bloomington Post office on 12/10/15 and there is no further information. My daughter still has not gotten it 12/21/15. To make matters worse the USPS customer service is not taking calls until after Christmas! Tried to send an email but you can only email from their website and of course you can only email them about problems with your local mail delivery! VERY frustrating! Avoiding speaking with people because you know you have screwed up IS NOT good CUSTOMER SERVICE! And they wonder why they are losing money every year? I will NEVER mail packages with them again! I would not even keep my PO Box except that I live in a rural area and we don't have door-to-door delivery! I will pay a bit more and use FEDEX or UPS from now on!

I just heard from my daughter in Oceanside, NY that she went to mail a pkg 7 lbs today 12/21/15 with our Christmas presents. She was told she would have to pay an extra $60 to get it here (Plymouth, NC) by 12/24. I mailed 2 pkgs over 25 lbs each on Friday 12/18 priority 2 day and was told the expected delivery was 12/21. The girl very nicely said it was backed up up north and may not deliver on 12/21 which I told her I'll be happy if it gets there by 12/24. Why does a post office in New York have to be so nasty. Is they not the US post office? There are a lot of people who would love a job so much they would probably actually be nice to people if they had one. Nasty people should work in a dark hole somewhere. I miss NY very much, but not the Post office there.

My brother send me a package from Rochester NY to ** so now my Christmas gift is lost or stolen. The package num. **. So if can't find my package I will sue the postman that runs my route because it's his job to call or locate or send the package back and it did not yet happen.

Everything I ordered has been involved with USPS. I am in Gainesville, FL and USPS is very slow and rude. They're always refusing to deliver my packages to my front door as I requested and they put it in my mailbox. It's so aggravating to have to deal with this company. Apparently I'm typing in my shipping address correctly and every package I've tracked, apparently is being "UNDELIVERABLE" because evidently my address is always incorrect when it isn't. I am so sick of this company. They are really poor with mailing packages and their customer service is awful. I have never had this problem with UPS. USPS sucks.

Any other product offered with the expectations of USPS Priority mail 2 or 3 day which does not even come close to delivering on what is advertised would be considered consumer fraud. I order an item which was shipped on a Monday with 2 business day delivery. After it was accepted by USPS they changed it to 3 day priority mail. Then stated that it would be delivered on Friday which it never was. This item was shipped from Georgia, instead of going to Portland, Oregon it went to Sacramento, California where it sat for 4 days. Here is the tracking no. **, see for yourself. I wonder who holds USPS accountable for their performance. Probably no one. Amazing what poor performance these folks can get away with.

I ordered two packages from Amazon Prime, both including very important and expensive Christmas presents for my family. A few days later I got a text saying both my packages "could not be delivered" with no other details whatsoever. Nothing was left at my address and no further information was provided as to where the packages were or how I could get them. On Amazon's website it simply says the packages were in my town at some point, but "could not be delivered" and the USPS website said the same exact thing. No details at all. We were home all day on the expected delivery date, and no packages or even notices or messages were left with us, just our regular mail.

I've read a lot of reviews concerning delivery with the USPS and while many of my parcels are late, they're never too late. It's usually a day or two and this mainly happens during the holiday shopping season. For the huge amount of shipping and receiving that they do around this time of year, they do good work. If more people actually shopped in store this possibly could cut the delays some but most do not want to bother with actually going to a store so they order online. FedEx, UPS as well as USPS get inundated with packages and while all honestly try to get all packages to their destination in a prompt and timely manner arrival times are and can be a day or so late.

Ordered something from Etsy that was made in China. Somehow address settings reverted to an apartment from 2 years ago. Even though my address is changed with USPS, they said I couldn't intercept the package because it was international. Even though I can see the tracking information and how the package keeps moving further away from me. I would have spent good money to keep them in Michigan, they had already made it all the way here. Really frustrating. Those were supposed to be Christmas Presents. The woman was not helpful and quite rude.

This is not the postal service I grew up with. They raise prices, close offices then take 2 weeks to deliver a small package across 3 states. Sent first class. It traveled 7 states. Stayed overnight for 4 days. The promised date was 5 days ago and it is still not here. I will never use the post office again. They are worthless. Pay a little more and use Fed-Ex or UPS. At least they know what they are doing.

Never send mails through USPS in lifetime. I had this experience thrice, though they are streamlined and improved after I had bad experience before. I sent my important documents through mail from NY to NJ through Priority Mail Express. The receiver needs to sign the package at time of delivery. This package supposed to reach in two days and it's been 5 days passed, no response and no status update online. It says they left a note receipt but actually they didn't. The next day when recipient went to postal office for picking up, they were searching a package for an hour and couldn't find it. First time USPS misplaced my passport and now I lost my documents. This is a lesson for everyone and you can opt for Fedex/UPS though it's expensive, but your package will reach safely.

I paid $42 at Nolensville PO for 2-Day Priority for care package for my son at Boise State University. Gloves, thermals, hand warmers, food gift card for his Finals. IT TOOK 5 DAYS for it to leave Nashville & then it was sent to AZ! Called 4 times, USPS left a message that it would be another 5 days! 10 days for 2-day Priority! Charles at the call center was great, but no one else helped. Horrible & unacceptable!

I used USPS top overnight service to send a passport to an immigration office in Washington, DC to receive my student visa to study abroad. The package never arrived. In fact the tracking info only went as far as my local dispatch facility and no further info was provided. I contacted the local office, the Consumer Affairs office in Boston and then the office in Washington, DC. They opened a case and provided absolutely no additional information. This has been a nightmare as I had to finally report the passport as lost in USPS mail to the State Department and scrambled to get a new passport to meet a critical deadline. I will NEVER use your service again. It was unacceptable to have this happen. Even the Postmaster General in my area had no additional info or help to provide. Horrible way to start the holiday season.

On Tuesday, December 8, my brother mailed a small package via priority mail. It has been 8 days now but the package has since not arrived. It sits in each station for days. I received notification that it arrived in Atlanta on Monday, December 14. Two days later I received another notification telling me the same thing. I am traveling out of the country and the sim card I was to use to contact relatives has still not arrived. This is not the first time the postal agency has done this. However, I realize many people are having similar bad experiences as I do. I'm not sure what has become of the postal agency nowadays.

Our local Post Office in Glendive, Montana sucks something terrible!! Why don't people put effort into their job anymore? I don't receive my mail. I get other people's mail that have never lived at my address!! I'm so tired of this!!! They should take mail where it says on address!! Before too long I will go all paperless and maybe the post office will no longer be here!!

Mailed a package with the postal service, has identified a problem with the processing of this item for over 6 days, and it seems to be looping near the Opa Locka, Florida area. I drive with a rental car from Fort Lauderdale, Florida to Opa Locka, Florida to find out the package was not there. They stated it's at the main facility, and the public is not allow to be near there. So how can I pick up my package. The reason I could not call, is no one answers the phone. I'm extremely upset. I would have love to pick up my package but they won't let me pick it up. I wish someone could help.

I mailed five small packages on the same day from the same post office to Britain. I paid a fortune in postage only to find out they can track as far as the point of exit from this country. Three of the packages made it to Miami. Two are showing that they arrived in Baton Rouge, LA on 12-7. It is now Dec. 14. I e-mailed USPS, got no reply. I called the toll-free number--someone would look into it.

I went to the post office on a Wednesday afternoon to mail a package to my boyfriend who lives 400 miles away. I had food in the package and I told the woman working in the post office that I needed it to arrive so it didn't go bad. She chose priority shipping because it was going to be the same price as regular shipping. The package was supposed to arrive at his house on Saturday. Now the tracker says the package won't be delivered until Tuesday. I am very unhappy seeing as I spent $6 to ship a package with food that will arrive in 6 days instead of 2 or 3 like it was supposed to.

This been going since May of 2015, the mail carrier wouldn't come one or two days a week. Like December 8, and December 12, 2015 the mail carrier never showed up to deliver the mail. I called the 1800 postal service phone number and nothing been done about the problem. This problem just keep on happening.

I'm a United States Postal Service customer that mailed a package from the United States to Italy on July 13, 2015. The package contained a number of items. One of those items was an IPhone 6 cell phone. While dropping off the package at the post office I filled out a form listing the items in the package (the IPhone 6 as one of the items) and was offered to purchase insurance by the USPS employee. Which I agreed to. The package was then taken by the USPS employee to begin the process of mailing it to Italy. No attempt was made by the employee to explain or offer any form of material that would inform me of specific laws governing nonmailable, prohibited or restricted items to Italy.

I put in a complaint with USPS about my packages. They said a supervisor would call me back. Mrs. ** 's customer service was the worst, she told me that I should come to the post office to pick up my packages because they are very busy! I PAID FOR A SERVICE. I WORK 6 DAYS A WEEK, I don't have the TIME to go to a post office. Not only that, she is the supervisor from another post office not where my packages are.

I placed a few orders online for my Christmas shopping. Because I have a P.O. BOX I am very watchful of the service carrier used when placing an order. If it is UPS I enter my home address and if it's USPS I use my box. If possible I try to use both just in case. Two particular orders from Target.com were placed and shipped via UPS. I used my physical address and in the process of tracking the orders I was informed the packages were transferred to the local post office. I called them up and explained my situation. I asked if I could please pick up my packages. I was willing to show I.d., my order info, tracking number, anything.

My mom just sent a package for my son on his birthday. Was suppose to get here Dec.5. She sent it Dec. 1. It is now Dec 8 and I tried to track the package and it just says that it has been received and accepted in Chicago, Il. My son is sad and upset that his gift never got here. Never experienced this before. It's sad cause she spent a lot of money on the gift and they are only willing to give her 50 dollars if she makes a claim. I'm still hoping the gift will arrive. If you are reading this, I would just use FedEx or anything else except USPS. Hope this helps you.

It is 32 days today since Nov 6, 2015 when I mailed a package from Brooklyn, NY to Miami, FL. The USPS website shows the estimated delivery date as Nov 12, 2015. But, the package is still in transit (according to the USPS website). I have been contacting ASK USPS phone several times. After each time of staying on the line for about 45 minutes or so, I was able to talk to an agent. They created a case for me, but no helpful investigation was done. Each time, a different agent says a totally different thing.

On 12/4 early in the day, I sent my passport renewal via USPS Priority Mail, with scheduled delivery on 12/7. It is still showing in Opa Locka, FL (Miami). It was in the box outgoing early in the day and the postal service was here mid-afternoon. The system shows that it was picked up on the 5th (a lie) and that it has been in Opa Locka since just after midnight on the 6th. I phoned the Passport Service office and they've not received it. I tried calling the postal service and ended up on hold for over 20 minutes now - still on hold. I can only imagine the damage that a pilfered passport could incur. (Yes - I sent my existing passport which expires next month, as required with the renewal application.)

I was to receive a package on Sat, Dec 5th. The USPS website reflects it was delivered to my front door at 12:42 PM. However I never received it nor did I receive a notice saying it was sent back to the USPS. I called to place an inquiry that same day. Monday Dec 7th I called to check on my inquiry and was informed it was closed and that someone had already contacted me. All lies! I never received a phone call from anyone! So I placed another inquiry and on Tuesday Dec 8th I called to check it to make sure it was going through. I get told again that my inquiry has been closed and that someone from USPS had called me. Nobody from the USPS has ever called me!

I was expecting an important package so I had it delivered to my work and was supposed to be delivered by the end of the day and we are open till 9:00 pm. So the driver came by at 5:58 pm and said that there was nobody here to receive the package. And after seeing that message I called customer service to tell them that the driver did not stop here and we were open till 9:00 pm and they were less than 10 minutes away so the customer service person on the phone said "We will try to get the package delivered to you tonight and we will call you back within the hour!"

My mother in-law was nice enough to send a snowsuit for her grandchild on 11/18/2015. The package was delivered but we were not home. They left a note saying where the package would be for pickup but when we went to the post office they said it wasn't there. So I went online for re-delivery the next day and no delivery. I called customer service and they said some will be contacting me about the matter. I got a call back number but no one helped me. It is now December 8, and still no package. I'm done with USPS. We are so suppose to trust this method of delivery around the world and I lost all trust. The workers are rude and disrespectful when you come into the facility. I'm done.

The tracking number is **. Claim ID #: **.

I ordered a product several days before Thanksgiving. USPS picked it up from the shipper, and when they entered it they gave me a delivery date of Dec. 1. It sat in a transit center two states away for a week. Their excuse? Black Friday was busy for them. We are now a week past the delivery date, and the product is finally at least in the same state I am. Who knows when it will actually show up? From now on, I will go with UPS or FedEx. If the shipper doesn't want to use them, I'll find another shipper.

I shipped a package out on the 30th. My friend was going to get it on the 4th. It kept showing it sitting in Sandston so I called. The first time I got the local post office, which the woman told me all kinds of stories about the sorting plant and how many people called complaining. She was nice enough to give me the number to the sorting plant so I called them. I ended up talking to some rude woman. She said my friend will get it on the 4th that it had left the plant. I asked why wasn't it scanned then? She told me some do some don't. I then asked, "Then what makes one package different than the next?" Her reply was "I don't know sir".

I had my school address on my packages so my packages can always deliver on time. But my 6 packages recently were all attempted from USPS from last 2 days and also today. My tracking information says BUSINESS WAS CLOSED but that is a school address and my school open at 7:30 am and close at 2:00 am. I was confused that my school's mail room might be closed? But until today my UPS packages were successful delivered but the USPS still attempted!!! I feel so bad. And also USPS sometimes says delivered but no package in the school mail room. And that happened to me couple times. But what can I do??? Those sellers still using USPS...

I had a package delivered and tracked. When the package got there, it was undeliverable. I then put in for a re-delivery after a week of being stationary at its destination. I called to find out what happened. I was told they would not be responsible for it going to the wrong address and refused to deliver it. 1 hour after I called, it began to move again away from it's destination. Why do you have a re-delivery if you don't listen to your customers. The package was already where it needed to be, all you had to do was take it there and it wasn't going anywhere till I called.

I shipped a merchandise return through USPS on 24th November and as per their system, it should have been reached the destination by 27th. But today is Dec 2nd and still when I check the tracking, its showing as accepted in the Original Location and no further information. I contacted their customer service and also the branch. Both do not know what happened. They filed a case. The lady who sits in the customer service, do not know anything about USPS. The last date for acceptance by the Merchant is December 4th. If its not reaching by that time, I will be losing 500 Dollar... I do not know what to do. Will they return my item back to me or what will be my situation?

I ordered an iPad from Amazon. The projected delivery date was Friday after Thanksgiving. I checked online to find the item was listed as delivered on the Tuesday before. I live in a condo community where mail is delivered to locked cluster boxes. Well there was no key in my box to access a locked parcel box. I waited for the carrier to find out she is a sub. I told her about the missing delivery, said she delivered to my condo. I am retired and was home all day, there was no delivery. What did I get, attitude and sorry about your luck since tracking indicated item was delivered... to who, not me. Wonder why the USPS is in such poor financial condition. People are turning to other means of delivery.

Where they don't deliver your package on time but they have the time to open your mail to see what it is. Bunch of lazy workers. They don't do their jobs.

My medication was shipped first class on Nov.19th 2015 from Kansas City Mo. From there it went to Springfield Ma to Jersey City N.J to Atlanta Ga. I still do not have my medication. As of this date I am depleting my supply of this medication. THE PEOPLE AT THE Lutz Fl post office have bent over backwards to solve this problem. Two weeks to have first class mail delivered, a joke.

Trying to buy stamps, no button to submit at end of transaction. Same problem with Print & Ship. After entering all your data, credit card number, etc. one can never check out! No results are achieved, whatsoever. That's if you are lucky enough to ever get in, because no matter how carefully you save your password, you can never get in again. I've been complaining for years. I called their 800 number, and the representative actually admitted that she receives complaints about how the site fails to perform, constantly, and no one seems to care. Shouldn't someone care?? My husband and I are elderly, and both disabled. We really need to count on the Internet to handle much of our household business. One would think, that this being a government website, that is supposed to provide goods and services to the taxpayers, that they could fix it. I am fed up.

Ordered an item on eBay (espresso tamper). It's been over two weeks, still don't have it. Been at the process facility in New York going on 6 days... I didn't choose to have it shipped USPS. And I'll tell you what, after this experience I will NEVER use USPS again if it's within my ability, practically speaking... I tried to call and inquire to determine what was going on and was on hold for over 20 minutes and finally had to hang up because I didn't have time to hang around any longer. This is supposed to be a branch of our federal government? Our tax dollars are paying for these services? How very unprofessional, shows just how far as a country we've fallen just like ancient Rome. Nothing but lies and corruption everywhere... As the saying goes, "you reap what you saw". Spread the word about how horrible USPS and don't give them another dime!

Since October 14 I been dealing with a "stolen" package and this package was "given" to another person or never arrived to my destination. The package arrived at Utuado Post Office (00641) where somebody signed for it and supposed to arrived at Angeles Post Office (00611), but, never did. I had spoken with 5 different people, 2 from Utuado, Puerto Rico and 3 from San Juan, Puerto Rico, but, as today's date, I don't even have a case or complaint number.

USPS is very irresponsible business. Customer service is very pure and rude. They charge money but lose packages, don't give any info. Better use other businesses for important packages and pay more than be nervous with this company.

I paid for express shipping to Vegadeo Asturias Spain in August. After numerous phone calls to International Claims at USPS, the package mysteriously returned to my home after almost two months. Apparently it was held at customs in Madrid. The recipients live more than 3 hours from Madrid and were not able to work with the Customs office to find agreeable solution. The package was only worth $100 and clearly stated it was a photo and pair of sunglasses!!! Moral of the story is to anticipate customs involvement, do not pay for extra shipping, and ask USPS for clarification on what is involved for delivery in other Country. No one mentioned the need to pay additional fees on other end. Other reviews indicate this is a problem with Spain. Final factor resulting in my post was there is NO recourse from USPS for this issue. Simply out the postage and the items are not where they belong.

With two separate orders/deliveries, my local USPS office/carrier delivered my packages to a dental office down the street. Considering that I live in a small town this should be inexcusable. Somehow, ** and ** get confused. I've never had this issue with FedEx. Close the USPS - this would save us all from dealing with mountains of junk mail.

I mailed a Motor Vehicle Title using priority mail and was charged $6.00. I was told it would be at its destination by Monday of the following week. I had mailed this letter out November 6, 2015. It went From Adams, NY to Rochester NY and then to NH, all within a day's travel. I figured the company would receive the letter by Monday which is what I was told. Well it turns out, the envelope my local post office have me was known for defects due to a clear sleeve on the cover of it. Here it has been almost a month since I've mailed it this upcoming Friday and it has yet to be sent to its destination in ME.

Nov 18, 2015 Insured package from Atlanta to Branford CT from Druid Hills Postal Store. Nov 22, 2015 Insured Package still in the Druid Hills Postal Store. It has been sitting there all this time and not moving. It was promised to get to Branford by Tuesday November 24, 2015 for Thanksgiving gift. USPS website sends one through a loop and asks questions giving the user no place to put the answer. I will never use USPS again, this I promised myself. Their total disregard for good will is outstanding.

I mailed several small, Flat Rate Priority boxes on November 16 at the Gig Harbor PO, Washington. Yesterday I checked the receipt. I wanted to track the items for delivery. One item was actually being mailed back to me, apparently. Rather than use the "TO:" address, the return address was used. It was noted that it would arrive back on November 17. It actually went from Gig Harbor to Tulsa Oklahoma, then Federal Way for a couple of days, and then arrived in Olalla today -- not delivered to our house!!! Never will use Priority again.

The normal driver was on vacation, so the new driver put my package (with $80 contents) on the doorstep located in an alleyway in the middle of Chicago. Unreal.

As of the last few months this year, I have noticed a phenomenon with the US Postal Service, in particular their Los Angeles USPS Facility. High valued insured packages destined for other parts of the country seem to get "stuck" at the aforementioned facility for periods of up to one week or more and for no good reason. While I understand USPS Registered and Insured is advertised as very secure, yet also very slow, this lengthy and unwarranted delay is a relatively new and very annoying occurrence.

On 11/2, I sent a birthday card (in a padded envelope) to a friend in Ireland. I live near Dallas, Texas and it usually takes 7-10 business days. I sent it First Class International and paid $7.10 and was told that it would arrive within 10 business days. By today, 11/18, it STILL hasn't been received. I called an automated number which, after putting in the tracking code, told me that it couldn't provide any information and to contact the recipient.

Waiting for a package that was to be delivered 11/16-didn't arrive. Didn't come 11/17. Checked status 11/18 to find out they tried at 11/17 at 3:30pm - we are a school and that was during car pool - we were there and the front door was open.

I post an Item worth $400 via USPS First-Class International Service. I post it on 16th October 2015 but still Item is not delivered to my friend. Last Update is on 20th October in Chicago, IL & it says your Item is still in transit to the destination. I used USPS First-Class International Service few more times previously to send out Items worth about $250 in that times USPS departed my package out from USA in Jamaica, NY & those items received to him within 7-10 days. But this time parcel is sent to Chicago facility to depart but I don't know what is the reason for that?? And also it's near 4 weeks after last tracking update on USPS site. But item never received to my friend! Can anyone know why this happens??

Ive been a customer for the past 6 years without experiencing any problem. I've sent a package more than a month ago outside the US and the package has been lost and it turns out that I have to take responsibility for something the person that was sending my package did wrong. I was not informed of anything and now I lost a package that was worth 300 dollars.

Called Post office early to track my daughters Birthday gift that was returned from San Antonio Texas. When CSR answered phone she was very rude. Told CSR my post office at Hines V.A hospital said package is at their facility and she said no its not here its some where in Texas. Did not search look or whatever then said goodbye have a nice day. Got up went there quick. Told CSR at cashier what transpired on phone and she insisted the info I gave her is wrong so I gave her the parcel slip left at my mailbox. Low and behold the package was there.

I was tracking my package and waiting for it in Dallas, Tx. Apparently it was circulating for 3 days around Chicago and now it's delayed! This is not the first time this has happened with the crappy USPS. They are the worst delivery service!!

Technology isn't going to solve human problems and the USPS administration should know better. I'm talking about their GPS tracing system allowing dispatchers to know a real time location of the postal delivery vehicles. The satellite will pin point exactly where the vehicle is and where it has been BUT... I promise you you've been fooled and we customers have been victimized by those postal "officers" with their tricks. When it rains big time and the level of personal responsibility inherent to a given worker is low, they simply stay for a while sitting inside their vehicles not picking up the mail from the mail boxes. The sophisticated technology may prove their location but not their actual delivery status. Once again the human factor has been unsuccessfully replaced by more expensive technology to accomplish NOTHING. Thanks.

I run an internet business, and most unfortunately I rely mostly on the USPS for delivery and pickup services. My regular carrier is currently on vacation, and I've been having the worst service possible since then with her subs. Actually, two days out of one week, they did not even pick up or delivery packages although some of them had tracking numbers showing that they were out for delivery. I've seen the USPS going from bad to worse along the years... Many of the employees are not putting any effort whatsoever in customer satisfaction, and they act like that they are just there for the paychecks... Benjamin Franklin, the first Post Master General, must be revolving all over his grave...

USPS lost my item within 3 hours of handing it over. Never updated past them taking it. My item was something I sold. I never received my package back. I had to refund money to the buyer. Then the post office had the nerve to get an attitude with my about looking for my package and didn't even attempt to take my information. I had to escalate myself and call the post office that my package was being shipped to. I had to do all the work to find my package that was most likely stolen from a staff member. Then they are telling me that insurance will only cover a fraction. Why should I pay for them to do their job... or not do it. WORST MAIL DELIVERY SERVICE. And this is not the first time they have misplaced, delivered to wrong address and say it's delivered. UPS or FEDEX from here on out.