USPS Reviews

Shipped from Tennessee from Jan 2-Jan 5th to SF CA from Jan 5th-Jan 9th. Still in SFCA. No movement. USPS says Jan 17 delivery date. What's up with that! Lies, Lies and more lies from Jeff Bezos. Charging him for wire fraud. He's a crook.

They still have to improve a lot but they provide the best service for the price! Their service is inconsistent at times but I feel this is dependent on the particular office. Unlike many other companies, they still deliver on weekends at the same price.

Numerous times items were not delivered on the date the tracking says they will be, and then the system tells you the delivery will be delayed. It is in the local P.O. here in Davenport, Iowa. I've had items received in all kinds of semi-destroyed conditions as well. No one ever takes any responsibility for anything either.

I spent $160 for two packages send in early On first week of December, what a shock I got the present was in post office for to pick it up on 27 of December. It is overpriced and not even deliver. International parcel will false text you that they try to deliver in fact there was not attempted at all. They just didn’t wish to deliver in CZ. Lower the price!!! Improve your services!! Refund money if your package is not be deliver in home by 7 days! Not in post office!!!

I am convinced USPS only hires the most incompetent of people to work for them. I had a package shipped to me on the 17th. The tracking information says it is supposed to be delivered today. Well, today has come and gone and no package. The tracking information is stuck with a useless "in transit" update that tells me nothing. I have no idea where my package is now thanks to these morons. Who knows if I will even receive it now, given this sorry excuse for a mail delivery service's track record. If only USPS had intelligent people working for them, maybe they would have a better reputation.

The customer service is very weak. Usually 1h waiting time to get somebody on a phone (If luckily you manage to reach someone). My parcel was and is still stuck at the customs and apparently I have to contact the customs myself which is totally incorrect (definitely not my responsibility).

When given the choice I always choose USPS. I have always received my packages on time (or early) and in good condition. In some cases, I have even received them on a Sunday (Amazon) without asking for expedited shipping. The prices are usually better than the competitors and I know they are a company I can trust.

They have excellent tracking and fast shipping - faster than UPS and way faster than FedEx. FedEx is probably the worst. UPS ground is slow too. USPS is always on time and always lets you know that the package arrived unlike UPS and FedEx who just leave things on your doorstep in the weather.

Filed a complaint on a package, says late when paid for 2 day, email from them but I requested at least a partial refund, no response. I understand things happen, but when you pay $23 for two day and get delay of 5 days beyond. Something should be done to resolve the issue.

USPS tends to be good. Better before privately managed. My packages take longer than advertised or paid for in advance. Priority mail/package. One to South Carolina took over a week. Maybe due to weather, do not know. Unable to get updates aside from package sitting somewhere. Overall, the intention is good, however, follow through, IS NOT.

USPS lost my insured international parcel over six months ago. When one calls they will be directed from one place to another including customs, which has no more responsibility once it has cleared American customs. Finally came full circle with no one else left to contact but the postal director in Washington DC which I am in process of doing. Postal service needs to take more responsibly.

USPS has been the choice for shipping small items such as personalized calendars etc. These items usually arrive within 2 to 3 days for items shipped in the continental USA. The only drawback is the long lines that one must experience.

I use USPS regular because they're convenient to where I live. Service at the P.O.is always good and prices are good as well. I have rural mail delivery in a mobile home community and our/my biggest problem with that is, the carriers. As regular people they are fine but as far as their work ethic and quality of service goes, they are lacking. They mix up our mail and often I get others mail and vice versa. Post Master doesn't seem too concerned about that and only suggests we bring the incorrect mail back to the P.O. for re-delivery and has mentioned getting a PO Box to avoid such issues.

Christmas I sent out several packages. Some return receipt. I've never had anything in all the years of doing this, not arrive. One to go to my best friend who is a senior and just lost her husband to Alzheimer's. This was a very special gift. It never arrived!! I've put in a notice to them and have not heard back. It's been more than 7 days as they said. It was expensive, a Coach purse. Tracking said it had arrived, but it never did. Why would I need insurance if the P.O. was at fault? I trusted their service.

They don't deliver Sundays even if there is a front door guard. I had next day delivery from Amazon and it happened to be Sunday. They came to the building but because I have front desk security the door was locked. They did not attempt to find the guard to deliver. Amazon shouldn't use them for prime time deliveries.

The Corporate Hills Post Office 67207 refuses to deliver my packages. When I pay shipping charges it is fair to expect to get what I paid for, delivery. Instead, this post office just delivers slips of paper telling me to pick it up myself. When I call they say they will not deliver packages to me, indefinitely. They insist that I take time off work and drive to their post office and pick up my mail myself.

I was to receive a package, roughly around the first week of this month. USPS claims they tried to deliver my package but could not find a “secure location.” I find this strange as I had given them the door code for my apartment building. Anyway, I had to reschedule the delivery but this time USPS did not deliver the package at all! I called customer service, through Amazon, because I couldn’t get through on my own and they established a connection. The USPS representative gave me a case number and said I would be contacted to get the package sent out.

I know all times when sending or receiving postal mail shipment, it works very proper all times within. Their $ amounts have slightly been lowered than UPS or FedEx, but their quality, time, & confirmation have been fully excellent within our usa.

2nd day delivery did not happen as promised even though the USPS showed delivery in their records. Even allowing for a holiday, delivery was the morning of the 3rd day. No recourse because their records indicated delivery had happened. So unless someone put it in the mailbox late in the day, it was not delivered on time (since normal delivery is before noon, we wouldn't be checking the mailbox).

The driver almost always has something for me to sign. They usually make it to the door before I can get out to the truck. Always with a smile and pleasant conversation.

USPS is the most convenient, reliable, least wasteful and friendliest of all the mailing services I used this holiday season. The packing available at the USPS is more variable and compact than other carriers where large brown boxes and bubble wrap dominate. UPS seems to be the most environmentally damaging. Online shopping seems to have a very negative impact on the environment due to the packaging even if it is recycled.

I have lost 1 year's worth of mail that was never forwarded and I used every tool that USPS has to no avail. The staff at Claremont's mail station are rude and unhelpful. Honestly after 60 years using USPS I have never gotten such bad service.

We recently shipped 3 pkg using USPS 2 day shipping. Not one of the pkg arrived in the 2 days and when we questioned USPS about a refund for the portion of the charge that was for the 2 day service, we were told they don't refund it. That's the last time we will use them. Will go with UPSC or FedEx next time.

USPS has done a great job over the years of holding on - from emails and payments now easily paid online and/or via banks. They get grief, but for the money they offer the best option. Yes, rates have gone up, but all in all they are the best way to move your mail or package to get it where you want it to go!

They seem to go out of their way to hire mean, angry, unhelpful, and unprofessional employees who make no effort to do their jobs. I think of Eeyore when I see the clerks behind the counter and most move at Sloth speed...

Move to new address, mail card filled out. Medical packages put in box. Called Port Isabel post office, said they didn’t put mail in box. Had neighbor get mail & forward. Drops mail on ground not picked up. Mail in wrong box. Very rude postmaster & delivery person!!!

Every package I have mailed within the last 4 months or received have been damaged. Holes in the boxes which means they were thrown and items damaged due to this. Received a pkg. from QVC same type of hole in box. It's not just the consumer. Employees do not care!

There are multiple incidents which include my stuff delivered to wrong address (multiple times) and the post office just said they delivered it, so won't open a case. Company that sent product say it was delivered, so won't refund my money. I hope the person who received it is enjoying the product(s). Medications ordered from online pharmacy affiliated with my insurance have been missing since Dec. 22. They do have an investigation out on that one, but tracking says it is still in Indiana. It was in Anaheim 20 miles from here, but sent back to Indiana for some reason. It took almost all day on the phone to the post office (1 hour hold time) plus calls to the pharmacy, prescribing Dr., insurance to get an emergency supply from the local pharmacy.

I sent my package priority mail. The packaged was shipped to the wrong city and took 2 days extra to rerouted. All due to USPS error. My label was created and printed by USPS online One Click so it could not have been my fault. I called the USPS office to complain and all they say was they do not warranty the Priority Mail delivery on time. Really? Even when they sent the package to the wrong city or country. Oh, Also the woman told me to call or write to Congress regarding my problem with USPS. I think USPS employees are on drug... No wonder they went bankrupt... FedEx, UPS and Amazon would not give this type of answer to their unhappy customers.

Erratic delivery schedule, jams oversize packages in mailbox, damages packages by jamming in mailbox, leaves packages at door sometimes and does not bother to ring doorbell, delivers to wrong address or similar address sometimes.

My local post office is great but my problem occurs when it LEAVES here, goes to Phila and then gets lost!!! Cost for mailing is getting too high and quality of personnel in many cases is troubling. Phone tracking is not up to date and a caller is often cut off before message is completed. It's a terrible shame when one can't trust the post office! The specific post offices that need attention where I mail many letters and packages are Matawan, NJ (07747) and Somers, N.Y(10589). My 82 year old sister lives in Somers and I was told by the postal clerk that there are not enough carriers!!! Come on, I believe that you can do better. Matawan, where my daughter resides is just plain awful to deal with; they are rude and unpleasant. I'm just fed up with USPS except New Hope and Penns Grove, Pa with whom I deal with on a regular basis.

USPS is a wonderful and reliable service! Dedicated delivery! If customers could process their own packages thru self service the lines would not be so long. More self service machines for postage. Like that they do mail order on stamps!

My local service at USPS is great. They are very helpful with information about rates, packaging. They have a wide range of services and prices are reasonable. Tracking is available and anything I have shipped has arrived when it was predicted to arrive.

I live in a small town, so my post office was not busy just 5 days before Christmas. My clerk was extremely friendly, the prices for what I was mailing were cheaper than I expected. (Calendars in an 11x14 envelope.) When the line started getting a little longer, the other postal worker opened the other window. I was a happy customer!

Our mail provider had to be the worst ever. They do not put the packages on our front porch and I have even see this mail carrier throw our packages over the gated patio to our front door. Too bloody lazy to put package by on front door and knock. I am home everyday and we get mail late in the day. I rate this two thumbs down big time.

Much cheaper than UPS. Faster delivery compared to UPS and much friendlier. I will use the post office the next time I have to mail a package rather than UPS. Will also tell all my friends and family about the great service I received. Thank you!

Nothing EVER arrives when it’s supposed to even when you pay the insane cost for expedited shipping. Their “Flat Rate” 2nd day boxes NEVER EVER arrive in 2 days. And the new self-service machines are horrendous - always broken and beyond sensitive when it comes to inputting shipping information on the touch screen.

We use USPS exclusively for our small business shipping. We operate out of a very rural town in the mountains. Our packages are always delivered on time. However, in the past month we have had two items damaged in shipping. My only real complaint with USPS is their claims process is cumbersome and slow.

It has always been my saving grace, and highly depend on this service because of its reliability, trustworthiness, friendly old-fashioned care for everyone as individuals. I feel that the workers are underpaid; however, and during the holidays make a sacrifice in being away from their families.

Apples to apples, still the best deal around. Unless your mail carrier is a dud, still prefer the postal carrier to the carriers of other companies. Plus the USPS app now allows you see what's coming, both letter & package information. I've had issues with other carriers in the past. Prefer doing my business with USPS whenever possible.

Lately, USPS has been making many mistakes and they could care less of course if they lose your item. They even delivered an item of mine to some other address and since it says delivered, I lost out. They lost a 5 set book (expensive), it says, "Left in facility waiting to ship," and yet never shipped, called and waited over an hour to speak to someone. They claimed they will check but same day said it was lost. How do you lose a big item like that? How irresponsible, if you ship anything with these guys make sure you have insurance because you will get screwed and this happened within the same month. They even shipped me other people's mail. They are really bad.

Overall pretty good service, but their price is high for anything over 16 oz., and hard to get/print shipping labels for first class mail, unless you are using eBay or something like that. I have even registered with USPS online, but am only able to print Priority labels.

UPS and FEDEX are awful. I hate when they deliver anything. They throw the merchandise by the front door and NEVER ring the bell or alert you to its arrival. Sometimes things lay out by the door all night. USPS always lets me know they're here. I support the postal service and trust them to deliver my packages and mail.

US Postal is great. Sometimes slower around holidays but still great service. I also think their employees are extremely helpful and figure out what is right for you when sending a parcel. I would recommend them to anyone.

Priority mail sent 3 days ago, still not received by the recipient. Unacceptable service and unacceptable standards. I hoped for the best, and received the worst. You expect this in retail these days, not at a federal level. Although with the shut down in government currently caused by the Democrats, I shouldn't be surprised.

USPS is often bad mouthed. But overall, considering expectations of patrons, they do a fine job. They deliver weekends and even on Sunday at times. UPS and FedEx don’t do that. I have rarely, if ever, had problems with sending or receiving.

I send all my packages via USPS. I have an account with them and use my scale at home to weight packages that are not shipped in the flat rate boxes. I can then just drop them off at the post office or have them picked up at my house. I set up an account, have a stored address list which shortens the time it takes to complete the info, and they offer tracking info on the package both for me and the recipient.

Last year I sent a certified letter with a check to save my home from foreclosure. It was supposed to be delivered in three days. Instead they never received it. It cost me thousand more dollars thanks to them. And you this day they still have no clue where it is.

Always great service. You can receive great service at a great price. We must support the USPS. I appreciate their service and thank them. You can always count on the post ???? Office for quick and economic service.

Packages disappear in transit - a laptop with tracking was lost in transit in a Detroit transfer post office - reported it as lost - local post office (Hastings MI) didn't give a ** !!! Usps is a bunch of federal slackers with mush for brains.

The last thing I shipped through the USPS was a very heavy book. It would have cost about $24.00 if I sent it first class priority. Since there was no hurry, I sent it "medium class" and I was shocked it got there in only 2 days for $3.26.

I was expecting a Priority Mail Package that was sent from PA to AL on 1/7/19. Estimated arrival was 1/10/19. When it did not arrive I signed up for their handy little tracking notifications. The fact that it was late did not upset me greatly, as no one gets it right ALL the time. But what concerned me was that there was no tracking scans after departure.

On 12/31/19, we mailed a package via USPS by Priority Mail Express to be delivered on 1/2/19 (since 1/1/19 was a holiday). Upon checking tracking, the package arrived at the San Francisco Distribution center on 1/2/19 (the same day as "delivery" at 7:04 AM and never moved again.) Today is 1/16/19 and nothing has been resolved. Multiple calls have gone unreturned. We have received ONE phone call (1/7/19) informing us to file a missing mail search. I was finally given the district office number in San Francisco where you only get a voicemail to leave a message, which I have 6 times with NO returned call. You can never speak with anyone and the representatives we have spoken with have all gave us different stories, basically telling us they don't know anything. I guess since it's not their package, they could care less.

USPS needs to be cheaper. They have the best service for a greater amount of money. There is no way they should charge so much. I want to support government agency but they need to change their prices. UPS gives them a challenge but I feel like our government run agencies could do better.

Always deliver on or before the promise date. Never had any damaged goods. I shipped and received ammo, car parts and fragile items. Usually the best price for 2 or 3 days out. Also, they will deliver to the door and just not to the mail box at the curb. Also, never read a story about package theft with the USPS.

I use Amazon and they use USPS for their "last mile" (as well as other carriers). USPS misses their SLA on nearly 30% of their deliveries. Horrible. As we speak, I have 3 deliveries pending from USPS and 2 of them are late. They don't scan their parcels properly and timely, parcels get misdirected. USPS is the worst of all the carriers.

I think that the postal workers take more care with parcels and packages. I have yet to receive a damaged article that was delivered by the post office. The delivery person always rings the bell to let me know that I have a delivery.

I have used all the shipping couriers. Especially for eBay. Of them all, USPS has the best, most consistent, most reliable and most convenient of them all. Also, packages always come undamaged and placed in a convenient place and out of the outside elements.

As I live in a rural area and have no USPS home delivery, my mail is stuffed into my box a lot of the time so much so I can't take it out and my purchases online come to me in a battered condition with no recourse to report or complain.

I've been using the SURE service where UPS or FedEx takes the parcel to USPS for delivery and have been very pleased so far. I would definitely recommend this service along with UPS and FedEx for my packages.

In April 2017, I mailed pkg to NC, tracking # indicated it was delivered, it was not delivered until 2 months later, no explanation and I was refused a refund. On 12/28/2018, mailed pkg to same NC address, tracking number indicated it would be delivered on 12/312018, it was delivered 1/7/2019. REFUND???

Customer service is one of the worst. They simply do not care. They lost my package. They didn’t reimburse me for my loss entirely even though I had receipts and photos. I went all the way to the top. Awful experience but that is the norm.

Less damage and lower price than when I used to ship with UPS. Fedex ground is better, but it's a pain to take stuff to their facility. I have been happily using the postal service for over ten years now.

Someone, and I suspect it is our carrier, lies about delivery dates. They send information to the sender that the package has been delivered 2-3 days before I receive it if I get it at all. In addition, our carrier can't seem to tell the difference between our street and another one 16 blocks away - we get mail for each other constantly because we have the same HOUSE numbers on DIFFERENT streets. I avoid using USPS at all if I have any choice in the matter.

USPS does not seem to care about its customers at all. Service is so random it drives me nuts. Customer service is almost non-existent. You can never get the same response from them, the only thing they seem to be able to get right is junk mail.

Recently my husband ordered 2 packages from Amazon. Both packages were shipped via USPS. We received one yesterday. The other says it was attempted to be delivered yesterday and Sunday but they could not access the delivery location. Both my husband and I were home both days and no one attempted to deliver. We received one package so why couldn't you deliver the other? We were told we could not pick it up from the USPS office either. They would have to redeliver. Why? So it can happen a 3rd time? Another time I had a watch stolen and the package was returned to sender empty. They did nothing about it. No reimbursement, no investigation, NOTHING. When ordering from Amazon now, if they say they are delivering via USPS, I won't even order it. They should stick with letters only.

This is about the current processes at USPS that can be improved. I came to local office to ask for detail about package not being delivered while tracking number showed delivered. What should happen: agent file a claim on my behalf, and someone at USPS works on the case. What actually happened: they asked me to call the distant distribution center myself. They only responsible for collecting fee and push it to their queue to enrouting. Second problem: Phone wait is as usual long. 1 800 222 1811 for tracking question, take 1 hour long of wait still no one picking up. If you lost receipt, you can't track item. They can only look up your credit card transaction within 7 days from transaction date. This data should be at least 30 days backdate. 7 days is too little.

I use the company for personal and business, for an professional outlook on day to day strategies, for getting things from one place to another. There are many different shipping methods for use, that can help guide you to a more better accurate, outlook for the shipping.

I think they do the best out of all postal service or carriers. They are often forgotten in the big scheme of things. I do see them as the most reliable and friendliest as well as dependable. I will continue to use them even with all other choices.

Recently I used their 2 day priority shipping domestic mail service and it was delivered after 5 business days. I have very important documents that I need to get shipped from my university. Usps tracking doesn’t really say where the mail was located. It’s an awful experience.

Can't call United States, they don't deliver on time, won't refund two-day delivery. Been 3 months I haven't seen the package yet. When you call 800 number you get overseas. In other words, you're not interested.

Our new mailmen are terrible and do not pay attention to the names and addresses. Our mail is often delivered to the incorrect address. We also have constant lawn damage as a result of their carelessness.

While shipping packages out of state over the holidays, I looked at the online site to determine if I used 3-day Priority would it arrive before Christmas Day. The site said (not verbatim) 'ship on Thursday in the above manner mentioned and it will be received by Christmas Eve 2018.' When I got to the post office the lady who took my packages not only told me to 'slide them toward her onto the scale myself (???)' but that it had an 'estimated arrival time of Christmas Eve.' I told her what the USPS online site delivery schedule said and she said 'at this point nothing is guaranteed.' As well, I wanted to insure one package for $500.00 and she failed to add that to the package (thankfully it arrived safe), and when she was finished sticking labels and postage on packages she merely 'tossed' them into a bin behind her, never looking over her shoulder.

The USPS lost the package. It was mailed from WS NC to WACO TX but was sent back to Greensboro NC distribution Ctr. The package was mailed in Dec. 13 with priority delivery on 12/18. However, the package was not received until 12/27/18, two days after Christmas. Very, Very poor service.

The last time I expected a package the mailman didn't know the route so returned all the packages and the USPS pretend that I pay for the shipping again. This is the second time they do this and never take responsibility for their mistakes, just want to charge again for the services.

Excellent service... except for the wait-in-line at counter normally due to customers not having packages ready. Recommend a sign telling customers to have all of their packages labelled & addressed before meeting a postal agent. This will improve efficiency/productivity while making customer who are in line with all packages/envelopes properly labelled & addressed happier.

USPS services is cheaper than all the other companies. Their delivery info has been right on target and sometimes delivered pkgs earlier. Their prices are way more reasonable and cheaper than the other companies' high prices and unreliable deliveries.

The cost would be appropriate if it got to its destination when promised. The fact that a package can be sent to the wrong address with not only the correct address but the correct zip means some one is slacking on the job. Too much money for the poor service.

Package mailed from Asheville, North Carolina, via ground transport on December 17, did not reach Arlington, Massachusetts, until December 26. I was not informed that priority mail would have been a better option at that time. This was my last mailing. However, my usual experience with the USPS has been excellent.

I have not only contacted my local postmaster but have personally spoken with my postal carrier all to no avail. I have had a full length, puffy coat crammed into my mailbox, all books I order end up with broken bindings and bent and again crammed into my mailbox, anything glass is done for, and because I live in a third floor apartment, my mail carrier refuses to walk up the stairs to deliver anything. Today he left a box of books that he evidently could not cram into my box on the last step of the second flight of stairs. I ended up tripping and falling over it as it was nearly invisible against the grain of the wooden stairs. My dog fell as well. It was a disaster. I am disabled (and also have severe damage to my left leg) and I go up and down those stairs more than a few times each day with the dog. I keep them totally clean of snow and ice and spend a small fortune on ice melt.

I mailed 5 boxes from Marietta, GA on Dec 31, 2018 priority 2-day delivery and up to now 4 boxes have not been received. 3 of them were sent to FL, 2 to the same address. I filed a "missing mail" complaint on all 5 boxes. The 2 that were sent to the same address ended up in 2 different locations in MD!! I waited on hold for 1 hour and 15 mins before I got to speak to someone at USPS who gave me Case #s for each missing box and told me I would receive a call from the P.O. within 48-72 hours. I got 1 phone call from NY saying the box never reached her P.O. and therefore she was closing her file!! I filed a complaint with the Postmaster General and suddenly I started receiving texts regarding their locations. None have been delivered as of today Jan 13, 2019.

Item shipped 1/2/19 in USPS Possession with first class mail and keep in mind this item is 5 hrs away. Today 1/12/19 just updated in transit to next facility... Lol... Lol... I can literally walk it here faster than that... Lame!!!

I sent some Christmas gifts out the day after Christmas, using Priority Mail. After 4 straight days of tracking the package and seeing “your package will arrive later than expected but is still on its way”, I realized that it was likely lost. I tried calling customer service, but got disconnected every time and never got to speak to anyone. I then sent an email, and was contacted by the local USPS post office guy. He couldn’t find my package, and he couldn’t find the contents either.

USPS is a joke! Case 1: Put in a hold mail request over Thanksgiving. Received email confirmation of the request, the start *and* the end of the hold mail period. Went to pick up my mail and they had no idea I had even put in the request (the local office did confirm I was in the right place, and had held mail for other apartments in my building). Still haven't gotten my week's worth of lost mail after getting in touch with customer support. Case 2: Ordered some clothes to my Queens apartment. The clothing company only had my Queens address on file. USPS decided to reroute it to my old Brooklyn apartment. Package was supposed to arrive today and it's still somewhere in Brooklyn having recently been "forwarded". Yeah, no duh.

The USPS has become totally unreliable. I ordered a product on December 28, 2018 which was shipped on a timely basis on December 31. Unfortunately, they shipped via USPS. The item was received at Plano, TX on December 31, but not processed ("accepted") until January 7, 2019! They sat on that package for an entire week before processing it. To make matters worse, It has still not been delivered, and the tracking system tells me that it is In Transit to the next facility. Expected delivery date have come and gone. There is absolutely no way to find out where my package actually is, or if it has been stolen by a Post Office employee, damaged, or just plain lost.

A certified mail shipped more than a week ago is still nowhere to know where it is. Online tracking is up to date at all. The information is 3 days ago. Call the customer service the wait time is 1 hour and after more than 20 minutes the line just dropped. The USPS should be closed for good with this kind of service.

Holiday gift checks have never been received and they were sent on December 15th from FL to RI. Then a check mailed from a totally different location in FL to pay a bill 2 weeks in advance. Never arrived to its destination a couple blocks away and it is a month later. It seems that ONLY mail with checks enclosed around the December holiday season have NEVER arrived and it has been a month now since being collected by USPS. All other mail has been delivered timely. Surely something very suspect is going on when this undelivered and missing mail is ONLY mail with checks enclosed and involves 2 completely different states, but all were sent from FL, just completely different ends of the state and from different people. Is mail scanned by USPS for workers to know there are checks enclosed? What are the odds of only and ALL check enclosed holiday cards and bills in the mail to go missing?

Tracking # **. Shipped 12/13/2018. Contacting Customer Service 1 hour 18 minutes on hold. Case # ** opened 01/04/2019 - No response, No ownership. USPS is not responsible for packages you ship with them, unless is insured.

For the last 4 years I may or may not get my bills, junk mail seems to be no problem getting to me. When sending mail the Billing companies may or may not get the checks. We are paying for a service that we many times do not receive and most complaints go unheard. Late bills results in late fees that each of us must pay. I have a Medicare payment to the Government hung in limbo for going on the 4th week. Due to Emails, FedEx, UPS and other private companies also handling mail one would think that the USPS would want to not lose additional business. Most of my billing companies have hounded me for years to go electronic, guess what, today I have completed my 4th bank payment and working on our Medicare bank draft. So who needs them, they certainly have been warned and had enough chances to correct my problem. Oh, I think my yard would look much nicer without the mailbox anyway.

I was supposed to receive my package on 1/7/19, I was emailed by USPS that my package is on its way and everything is on track for delivery by 8 pm that evening! Unfortunately my package never showed up and this morning I've received email that my package was delayed but it's on its way! I would love to know where my package is and when am I supposed to get it! Tracking number haven't been updated since 1/4/19 so please tell me what is the point for it when you guys can't even update such basic information!

I would like to compliment Candice who runs the front desk at the Vass, NC Post Office. 28394 zip code. She is always so helpful and positive, even when correcting others' mistakes. We are having ongoing difficulty with our deliveries and Candice was so helpful. She went above and beyond the call of duty to remedy mistakes of a specific coworker. She displays a very positive attitude. Thanks.

Once again USPS has showed their ability to be the worst shipping method on the planet. I ordered a very small part on December 31 with 3 day delivery. A week later and we have no idea where the package is or if it is coming. I have a tracking number that never changes status on the USPS website. Shipper is offering to cancel order and UPS or FedEx me another. Why do we as taxpayers put up with such horrible service? This agency should be privatized or better yet, Abolished! If it doesn’t show up by January 9 I will cancel order and try shipping with professionals.

I've been trying to contact them for weeks via toll free phone number, listened to their long spiel every time about new prices, etc. Go through all of the options, but in my tracking number, request to be transferred to Customer Service only to be disconnected EVERY time. I've been trying to call all three of our local Post Office numbers and they are all busy all the time. I've tried submitting email request after email request and every. single. time. it says, "Problem Processing Request".

We recently purchased a home - when we finally got our mailbox keys (which we had to go to Post Office to get), the mailbox was stuffed with other people's mail. I boxed it up and took it to post office. Guess what? We are receiving this mail back in our box on a daily basis.

I mail priority mail to Ethiopia, my family never get it. The mail is on month and half already. The other mail took 25 days. The tracking number doesn't snow where is my stuff now. Also poor customer service in person also when I called 1800 number. I will never use USPS again in my life. People should know this. They don't care about your mail even if you paid for insurance.

Sent a package to India, stuck in customs for weeks. Finally delivered to the hotel AFTER my sister left the country. She most certainly did not sign for it!!! Package was never returned ($350.00) worth of products nor the $125.00 to ship it. I will NEVER AGAIN USE THIS SERVICE!!! I am sure that I am not the only person USPS has ripped off and left with no recourse to recover some or all monetary losses. My friends have had the same issues in using USPS to ship items to the Philippines as well.

No customer service, you can't call them. I will never choose to use their service if I have the choice. I ordered 2 items off Amazon and had my old address in the account, totally my fault. One being delivered through FedEx the other USPS. I called FedEx and have them holding the item at a local location to which I am happy to pick up. Trying to get a hold of anyone at USPS is utterly impossible. Come to find out I cannot ask them to hold the package at all, redirect it for a fee or anything this after having to open an account online. I am resorting to knocking on the door of a house I sold over a year ago, explain, and pick up after delivery. Wow, USPS, terrible in this day and age of online ordering etc. Not the end of the world I suppose but huge contrast to both UPS and FEDEX.

Does this make sense to anyone else. Why did this go to Baltimore after it go to its final destination in Indianapolis? Why?? Friday, January 4 8:48 AM Package has left the carrier facility Baltimore Md Distribution Center, US 7:26 AM. Package arrived at a carrier facility Baltimore Md Distribution Center, US Thursday, January 3 8:56 PM. Package arrived at a carrier facility Indianapolis In Distribution Center, US 3:27 PM. Package has left the carrier facility Chicago Il Network Distribution Center, US 5:20 AM. Package arrived at a carrier facility Chicago Il Network Distribution Center, US 4:05 AM. Package arrived at a carrier facility Dundee, IL US Monday, December 31. Package has shipped.

On January 2, 2019, the USPS truck pulled into our driveway. The postal service man/woman walked up my front stairs, left a box and other mail including a "Sorry we missed you" notice about a package that required a signature. They did not knock, or ring the bell. Both my son and I were home and by the time we went to the front door, they were pulling out of the driveway. I had to take time off work to wait in the line at the local post office for over 40 minutes to pick up this package, just because the postman/woman was too lazy to ring and bell or knock.

I ordered something on Dec 31 at 1030 am. I paid 23.00 for priority express shipping. As of today Jan 3 tracking says USPS doesn't even have my package. The company says the package was picked up at 130 on Dec 31. Is anyone else having this particular problem?? Please let me know if you ever got your package and how long before the tracking said USPS had your package.

I have a lot of products delivered to my home address. Anytime I see USPS as the carrier and can almost guarantee that it will be late, delivered to the wrong address or simply lost. No other carrier is having any of these issues. I have had companies such as Amazon try to figure out these constant issues and they are also very frustrated. I asked if I could request that they don't use USPS for my packages anymore. They don't have that option yet but multiple representatives have stated that they are getting an overwhelming number of complaints about the postal service. I wish I could support such a storied American service but the lack of reliability to deliver packages has past the tipping point for me.

Mailed 14 cards, on 12/16/18, from central NC with all going to North Central Florida (all within a 30 mile radius). One card was received 12/22, another received 12/27 and two on 12/28. Today is January 2nd and no other cards have been received. Unless, I can find another way to have cards delivered... No more Christmas, birthday or other cards through USPS. And to think postal rates are increasing this month!

USPS publishes a calendar every Holiday season with their mailing deadlines clearly posted. This year, Retail Ground service was recommended to be submitted at the Post Office by December 14th to ensure delivery by December 24th (not guaranteed, of course). I submitted 2 parcels to the Tigard, OR post office on December 12th for delivery to St Petersburg, FL. The Post Office provided an 'estimated delivery' of December 20th. Allowing for the 4 day leeway to arrive by Christmas, I chose the Retail Ground Service, and paid my $126.00 to the post office.

I sent a package to my friend in Republic of Ireland from Dallas since November 29, 2018 and until date my friend hasn’t got it then. When I tracked it the package it was saying delivered back to my house and meanwhile I didn’t write my apt number when I sent it, then I went to their office to complained they call a police for me. On top of my right worst posting company ever.

My friend sent me a Christmas package since 29 November 2018. Up til now I haven’t got and my friend went to their office to complained. They call 911 for her, this cannot happen in Europe... Worst company ever. The tracking number **.

I spent $7.00 for two first class flat envelopes to be delivered and both are lost. I paid extra for tracking on each. They were lost in Greensboro NC Regional Distribution Center. I mailed both at the same time from Bealeton Va 22712 on the 19th of December 2018. I know that the holidays will slow down the packages. The expected delivery date in High Point NC 27265 was 12/22/2018. Both packages arrived in Greensboro NC on 12/20/2018. High Point is 17 miles from Greensboro! USPS says the packages are in transit and that is it! This is now 1/2/2019 and still no answer as to where my two packages are. I contacted USPS and have not received and answer. I should have paid extra for insurance also.

I paid $60 for 3-5 day international shipping of a letter. Turns out, "3-5 days" is the estimate only to get it past the country's border. I sent this letter 21 days ago and I'm still waiting on delivery.

If I could give USPS a negative rating I would. I shipped out my Apple Watch with UPS. Ups used USPS to ship my package. The package never arrived to its destination. I contacted USPS and they told me they were looking into it. After speaking to multiple representatives they finally suggested I file an insurance claim. Since the package was in fact insured. By the time these representatives advise I do that the insurance claim was denied. I was able to obtain a document from UPS which showed my package was picked up and signed for by USPS. USPS will not do anything to help me. Not even pay me the amount the package was insured for. This is extremely frustrating since I am now deployed overseas. It saddens me that they will let a military member be out $400.00.

I routinely ship back and forth from Michigan to Florida and typically it take 3 days from post office to destination. On several occasions it has taken MUCH longer than one would consider normal or even acceptable. I would estimate that there is a 70% chance a regular, small envelope will take longer than is acceptable at the standard shipping. Pay $10 MORE and the odds get better but only improve by about 40%. By way of example I paid for 3-day priority shipping (which takes 4 days 70% of the time) and it is as of now way overdue. It was stuck in the abyss for 6 days then finally reappeared at the infamous "DETROIT MI NETWORK DISTRIBUTION CENTER" aka the black hole. Now typically one should be able to reasonably expect that standard size envelope to arrive at the destination post office the next morning but it was not to be. Nope, if for some idiotic reason it stuck there for an additional FIVE DAYS!

My name is Felicia **. I sent a Christmas Package to Atlanta. Today is 12/31/2018. The package has no trace since leaving Bedford postal Service, I have been getting the runaround. They say they have no package. On December 12/29/2018 I was yelled at, was threatened, harassed, subjected to verbal abuse by a supervisor that told another employee to call the police on me. She said, "Call the police". I said, "Ma'am I want to know where my package is," I said, "I want answers. I'm not leaving until someone tells me something," that's not right. The package was suppose to be delivered on the 24th. I said, "I will sit here until I get answers. "Is there cameras where you can see who handled my package, who was the gentleman that was suppose to drive the truck to Cleveland."

Week one nothing, week two still nothing! Week three government shutdown! Didn't receive package! Word to the wise never use United States Postal Service. They suck! Use other! My sister is upset so am I! USPS is the Grinch that stole Christmas.

I actually had nothing but positive experiences with USPS up until about the past year or so. I always select priority mail when I have the option and it used to show up at my door in two days, as they state it will. No matter where it was coming from within the continental US. Two days in the past year are now four and five. Consistently. Even mail coming from the same state now takes 3-5 days via priority. This tells me something is going on internally we're not aware of and IT'S NOT GOOD FOR USERS OF THE SERVICE! Most deliveries I don't mind being late a day or two but there are many times I have shipments I very much NEED ON TIME and it's usually those times USPS FAILS to come through. It's infuriating we are forced to have to use them 80% of the time.

Any time I have to deal with USPS, it becomes an instant headache. For starters, their tracking system is garbage and hardly updates, either properly or on time. This most recent situation really showed how terrible this service is, and it's no wonder they're losing money. I recently moved, and Amazon did not properly delete my old address like I had before placing an order. So now, my packages are being delivered to the old address. Great. I head down to the old address and talk to the little old lady who moved in. She says she left a note in the mailbox to have my mail taken back to USPS. She didn't have it, and the mail wasn't in the mailbox like they said it was.

Dealing with USPS is like having teeth pulled. They are slow to update tracking info. Today, a package that was scheduled to be delivered (even as per their tracking system) was not delivered. The message I received was that the package was being held at the Post Office at the customer’s (my) request. That is an outright lie. I never asked for it to be held. Furthermore, it’s not a package that would require any sort of signature or receipt. Unsatisfactory service is one thing; blatant lying is another. My advice is to use any service whenever possible, even if it costs slightly more.

I have been waiting for a package which is being held in Brooklyn for over a week. At first I would get in transit to next facility, then be delivered by 8pm, to now it will be late but still in transit. I called my local post office and they can’t find it. I was told the first and last scan was in Brooklyn. Guess I never get my package because today NO UPDATE. This is crazy.

This is based on several years of experience with USPS. Never seen more worse service like this. Never accurate tracking updates, take any USPS service, it will be late 99.999% of the time. Tracking is misleading. Sometimes even packages get lost. Packages arrive past delivery dates 99% of the time, even if you are sure they will arrive on the given date. Even the next facility is the destination facility, they add "transit to next facility" and make it late. They never give packages if you go to USPS facility, adding to even more frustration. Once the package was in truck and when I asked for the package, the guy said it was not with him...then upon asking again he checked and the package was there. Very irritating company.

I shipped my Christmas packages from the Post Office Priority Mail December 17th early in the morning. They were going from San Diego to Las Vegas, a 5 hour drive. The one that had my granddaughter's presents was accidentally sent to Seattle. From there it stayed "in transit" until the 24th and then it took another 2 days to get from LV distribution center to the LV Post Office. Needless to say the kids didn't get their presents for Christmas. It was finally delivered on the 26th, but a note was left on the door saying no one was home so they couldn't leave it. It was not a signature required delivery and security camera shows that the Postman never took a package to the door nor did he ring the bell. He just came and stuck the note on the door.

Need to ship a package domestically or internationally? DON’T use US Postal Service! I shipped a package internationally-the clerk neglected to tell me that I had to pay additional for insurance and that there would be no signature. The package has been stolen and all the US Postal Service can tell me is “Sorry but you didn’t ship it the right way so there’s nothing we can do about it.” So I’m now out $450 and US Postal Service gets off with a Sorry. Never using them again. Learn from my experience and use FEDEX or UPS next time.

Shippers beware: The USPS is engaging in a very sneaky and unfair practice of demanding payment of FULL COST of a new shipping label if the correct label was not selected. Here’s the scenario: if by chance you ship a Priority Mail package for let’s say $7.05, but mistakenly pack it in an -almost identical looking and also free- USPS Flat Rate Box, the USPS may at its own discretion decide to demand the cost of a Flat Rate Label from the recipient. In this case, $13.65 for size Medium. #1 - if the shipper did not take advantage of the “flat rate” version of Priority, what is the harm in accidentally selecting the freely supplied box which happens to have the words “flat rate” on it?

The package said it was delivered but there was nothing. I tried calling customer service and waiting is 55 minutes. They suck. It's not the first time they did it. I don't understand how can they scan a package without delivering it. They suck. I am going to tell all my customers not to use it ever.

Since I have mail order prescriptions, I do not get to choose the delivery service. Ordered needed meds 2 weeks before I was to run out. Dec 11th- they shipped from pharmacy, arrived in my local post office on Dec 13th- then held and sent to a town 60 miles away (arrived there on the 19th) and have been 'in transit to destination' since the 19th- so where are they? My pharmacy won't send another order out without me paying for them all over again. I put in a claim to USPS, and got an acknowledgment, but who knows how long it will take for them to even look into it. You can't blame the 'last minute Christmas rush when the shipment was sent early in December- called incompetent!

USPS did not deliver my package although they said they did. Good luck if that happens to you. The tracking info stated: "Your package was handed off directly." Not sure what that means. No one handed me a package. I think USPS subcontractor did not deliver it and lied instead. He delivered another package to me that same day and seemed like he hated delivering packages. Throwing package at my door was his way of knocking. I got that package. Not the other one. It is impossible to resolve this issue through USPS. After spending an hour trying to get through their phone tree, I finally got to a place where I could talk to someone. But the wait time was over an hour. USPS Sucks when there's a problem.

If I could give you zero stars I would. I paid to have my package here by Christmas - 3 to 5 days- it's now 9 days later, and I still have not received my child's present. Tracking shows it was sent to the incorrect facility 12/20. It was not processed until 12/24! Absolutely no priority for the error. Tracking STILL shows it is supposed to be here 12/22 - it's now 12/26. This is completely unprofessional. I cannot believe you are allowed to charge people for services that you do not provide. I would have never ordered this product if I knew there was even a chance it wasn't going to be here on time. I am very disappointed, and I will never use your service again. If there is not a FedEx option I will not buy!

Why does the USPS spend so much money on false advertising? They say, “Have your packages shipped priority by December 21st for GUARANTEED CHRISTMAS DELIVERY!” They never stated Christmas 2019... This is the second year I have been burned by the United States Postal Service’s trusted snail mail. I had my priority packages to the post office before the required deadline and even paid additional money for extra insurance. They were a scheduled to arrive Friday.

I mailed a package on Dec 13th with a "seven" day delivery date of Dec 20th. I chose ground delivery because my "oversized" box (by one inch) took the charge from the initially quoted $22+ for priority, to $36+. With four days to spare, I figured that even with a delay it would definitely arrive in time for Christmas. Wrong. I got regular updates with it listed as "in transit to the next facility" and "your package will arrive later than expected". Long, unexplained delays, with it eventually reaching the right city's distribution facility on Dec 24th. Today, Christmas, I received another update saying it was in transit to the next facility! IF it is delivered tomorrow, it will be 14 days, for a seven day delivery. I will never use their ground delivery again! Very distressing, and disappointing (The small package that I mailed by priority mail, arrived on the third day).

Delivery is undependable and predictably late. The service providers always lives up to the poor reputation they are known for. Almost 2019 and the USPS has not implemented a simple system to keep previous residents' mail from continually being delivered to current registered addresses. Constant notifications of other patron's mail received in what is supposed to be a secure? Informed Delivery account. Informed Delivery is unsecure spyware, another third party developed platform to take images of your mail and gather information about you and your transactions. The notifications are sent just prior to or at time of delivery so it is useless to the patron.

12/13/18 I patiently stood in line at the Lake Mary Post Office to ship 2 packages. The clerk did not seem to want to be there as I asked questions about the cheapest way to mail the CHRISTMAS GIFTS to guarantee they'd make it by Christmas. Almost $60.00 later, I left believing her and relieved the items were finally "en route". They sat at the LAKE MARY DISTRIBUTION CENTER for 5 days before ever leaving Florida for California and Vancouver WA. I signed up for the tracking alerts and never received a single alert. When the packages did not arrive by today I called customer service. After waiting on hold for 40 minutes I finally got a very nice apologetic clerk "Kathy" who informed me that the boxes would not make it to my granddaughters by Christmas. She also told me I could have mailed them FLAT RATE for cheaper and faster.

I shipped a priority package on December 17, 2018, and just received a text this evening (December 24th) telling me it would not be delivered until December 26th. So disappointing -- there are Christmas gifts for my grandson in it. The worst part is when I would use the online tracking, the only updates I would receive for several days was that it was "in transit to the next facility." I had no idea where it was! I will avoid shipping with the USPS in the future and would not recommend it to anyone who needed a package delivered by a special date. I don't think they should continue to offer AND charge for a service they cannot deliver on.

I ordered my items from eBay and Amazon, unfortunately items were sent by USPS in November 2018. Both never arrived. I tracked the first package after 3 weeks, and had to request a redelivery. They delivered the package, meaning they were just hoarding my stuff. The second package they claim was delivered on Dec, 6 2018. I never received the item at all. This has been a nightmare experience. I have been checking my mailbox every day and calling USPS. Worst service ever.

I ordered a custom painting 2 ft x 3ft (not cheap) for my wife and the seller shipped it on Dec 13 2018 from Maine, I live in Pennsylvania. Expected Delivery date Dec 19 2018. I have been tracking, the package scanned on Dec 15 2018 in New Jersey, then the last scan was on Dec 19 2018 shipped to next facility. I have sat on hold for a hour and a half waiting for customer service to pick up, which they never did. Called my local post office to find out where it is at on Dec 24 2018. She has no clue and said they are at least 9 days behind in their package delivery.

Ordered a toy for my kid's christmas present from best buy. It was supposed to be here 4 days ago. Now it will not be here for christmas. My kids are going to be so disappointed. It's just sitting in a distribution center in Illinois.

I am very disappointed in myself for trying the USPS again to ship a package this year! It's totally ridiculous what you pay to ship the box. And told it will arrive Dec. 21. And here it is the 23rd and is still in transit? How does it sit in Chicago for 5 days from Oshkosh WI? Takes 3 hours to drive there. I see why USPS in such sad shape. You must not pay people enough or expect them to work 12-15 hr days to get the job done. Would think the company would have better customer service? When FedEx and UPS are out there getting it done.

Over the last month I have had at least 6 packages that I ordered for Christmas shipped through USPS and not delivered on time. I have tracked each package and all of them made it to the “Out For Delivery” stage and then changed to “Attempted to deliver - recipient requested package be held at post office”. I was home at the exact time the notifications said the delivery attempt was made for each package. I certainly did not request the packages be held at the post office. I had to take time off from my job each time to go to the post office to get my packages only to have to wait in a horrendously long line with other irritated people who also got the same tracking message and were there to pick up packages.

My carrier marked my package as delivered at the mailbox but never delivered it. I’ve been fighting with my local office all week and the postmaster refuses to help me. I was there earlier and he wouldnt even come out even though he’s the only supervisor at that location. Their employee even scolded me as if I was a child. I’m hoping contacting consumer affairs will do something but I doubt it will. Our carriers can steal our packages and the post office refuses to do anything about it.

I ordered Wheel bearings and used 3-day shipping/Delivery. The package was to be delivered Friday 21 December. I waited all day for the package, checked delivery notification on the website up until 9:00 pm. No Part! Checked again on Saturday morning and they changed my delivery date to 24 December? What happened to 3 Day Delivery? I was planning to repair my car this weekend and save my self on a rental but I guess it is not happening. UPS customer Service is a waste of a phone call, not only could the Agent not help me but when I asked to speak to a supervisor They left me on hold for 45 minutes. I finally hung up! Next time I will use FEDEX and so will my business packages.

Mail and packages are frequently late, being delivered beyond expected due date and often arrive with letters or envelopes folded or packages damaged. Many instances over the years where mail intended for me has been delivered to the wrong mailbox or vice versa.

I order from Amazon frequently and I absolutely hate when any of my packages are being delivered by USPS. My local USPS carrier will often deliver my package to either my husband's aunt's house or to his cousin's house. We live up on a hill and my husband's aunt and cousin both live below us. So, our house numbers are close together. But, since the mail carrier has been delivering our mail for several years, it isn't irrational to expect him to be familiar with our house numbers. But apparently he isn't. When I order things, I frequently track them so I'll know when to expect them to arrive. When it shows up as "delivered" I almost always end up searching for my package whenever it states that my package was left at my door because it's never at my door.

Mailed 3 identical packages to the same address in FL on 12/12 from MA... Delivery scheduled for 12/18. 1 package arrived on time and the others sat in a NJ distribution center for the next 7 days and are still out there, somewhere. Who knows? They rarely update tracking... I was told dates and locations are generic by a customer service rep who hung up on me. The problem as I see it is the bulk deals they make with Amazon, etc. They get low prices and great service. And those of us who pay retail are nothing to them!

I came home this evening to discover my packages sitting by back door in the rain. Both boxes were so soaked, they fell apart when trying to move. My front porch is covered and more accessible to driver. Make no sense to carry around side.

I mailed my sister’s Christmas package from Dayton NV to Mesa AZ with priority 2 day delivery. I paid extra for this so she would be sure to get it by Christmas. It was suppose to be delivered yesterday, 12-20-18. When I tracked it, I found it was in New Mexico and would obviously not make it to her until maybe the 22nd, if we’re lucky. I called USPS and they said 2 day delivery is not actually 2 days. It will get delivered when it gets delivered. WOW!!! You pay for a service that USPS has no intentions of meeting. Won’t be using them next year. I just hope her package makes it for Christmas since it is touring the US.

I mailed a flat envelope containing a Christmas card and gift card to my parents on December 12, 2018. The envelope was going from Nashville, TN to Greensboro, NC. Over a week later, their Christmas gift is still floating around somewhere. Last year, the USPS bounced it back saying the address was invalid. HUH? They've lived there for over 30 years. I took it back to my PO here, and they did take care of it. But it was late getting back to them. Second year in a row the USPS has proven to be a Scrooge to my elderly parents. I'm done using them unless necessary.

I sell on Etsy from the UK to the US and use Royal Mail. They have got everything in great time to the US but then it passes to USPS who are incompetent and downright dishonest. Several of my customers have been told their item has not cleared Customs whereas the tracking shows it has been moved to one of their "facilities" and is awaiting delivery. Their tracking is never updated and they seem happy to lie rather than do some work and deliver what they have been paid to do. I will never trust them again. Shame on you USPS - you are wrecking people's Christmas.

If there is anything I could use to identified 1 star I will do it and overall customer service. I do not understand how business run this way. USPS do not check the criminals background of people they are hiring. Is either the delivery man steal my order or they delivery to the wrong address or they lost it. I am so sick of these people. They drive me nuts. Poor serve ever. Some has to been done to this issue like seriously, and decision has to be made quickly. USPS is given people a lot of headache about their order. USPS authority or each district manager has to start supervising each branch to see how they are doing or create a paper survey to each home to rate USPS. I am sure a lot of people will have the same complain as I do. So there for thing will be fix as soon as possible.

Mailed a priority package on Dec 15, 2018 in Estero, FL. Today being the 20th, tracked the package. Package will be late but still will be delivered, according to the tracking. Right now it’s in the NJ facility. It’s supposed to be delivered to Greer, SC. What’s it doing so far north? Why pay extra money for priority when there is no promise of priority delivery. Day for delivery was to be Dec. 18th. So frustrating. Other than going to the Estero facility, one cannot talk to an agent in less than an hour. Really?

I was sent from Florida, via first-class USPS, two different eBay parcels. One finally arrived much later than expected, but the other seems to be lost in the USPS Tracking abyss. Below is tracking info for the package that has been shuttled around Houston, TX for the past five days. Note from the tracking history that this package was sent by the North Houston Distribution Center to its "Next Facility" on Dec. 14, 7:39 a.m. That 15 mile trip took three and 1/2 days. For the record, that "Next Facility" was a post office in the wrong zip code, 25 miles east of the post office that delivers my mail. The package did not leave that location until two and 1/2 days later, when it was sent to the "Next Facility", whatever that means. One business day later, it's still sitting there.

If you rely on USPS to come through for you. Forget it. All this garbage about how they care and upgrading service is just that. Garbage. If you need something delivered on time go to FedEx or UPS. You see there you can actually talk to someone who knows what they are doing. Calling USPS. Don't waste your time. Once you have turned over anything to USPS it enters a void of unknown. Try getting your money back on a late delivery. No can do. I don't trust USPS to deliver weekly coupons let alone something important. Do yourself a favor. Spend a little more and relax. Go to FedEx or UPS. Heck they will come pick it up. That's just my opinion.

My priority mail is stuck over a week at an unknown location, and I'm still waiting. It was an international priority shipping from Europe to US. The item cleared the custom at 12/10 and was last scanned at 12/12 at a city about an hour driving from my location, then the package went completely silent till now (12/19). After it went silent for 3 days, I began to visit USPS. Here is the worst part: when I talk to any of their employees at local post office and 2 local sorting centers, all of them were with "go ** yourself" attitude. No one helped because no one cared. I was very polite and inquire about the package delay. They seems to know it coming.

3751 Motor Ave, Los Angeles, CA 90034 - You have my pack for 4 days now, came to Newberg then back to Portland. Tracking page says, "Undeliverable - Person or Location unknown" Newberg, OR US!l! How is that possible? You, USPS have been delivering here for decades... and other carriers also, but you are the only one keep on having this problem. I am sure if you contact the local USPS office they would've say to you "yes idiot, lazy driver. It does exists". But as I see them all the Time on their phone with their earpiece they don't have time to do their job!! Spoiled overpaid people!!!!

The once fine and outstanding USPS has become a JOKE... 4 packages ordered in last two months... 4 packages not delivered on time... And UPS and FedEx are so greedy by utilizing this TERRIBLE service to deliver packages for the last leg of deliveries. MAIL ORDER and ECOMMERCE cannot sustain itself when no one can receive their packages in a timely manner. FRUSTRATED AS ALL GET OUT.