USPS Reviews

I ordered a cell phone screen cover from Ebay. 1 cover. The mailman knocked on my door today and said I had a package with $1.48 postage due. That has never happened to me, I didn't think it was possible, at least not for the last 15-20 years. I handed him 6 quarters. The 'package' was a small envelope. It was stamped by the post office 'First Class 1 oz mail flats rate. US postage and fees paid' on a printed label. I wondered about pricing then. I weighed the envelope on a digital kitchen scale. The weight with the product inside is 1.5 oz. I looked up the price of first class envelope with 'rigid item inside' at 2 oz on USPS.com. The length and height is no more than a normal envelope. The price is .91 cents. How is it that $1.48 was owed??? Even if the Ebay seller's label was bad, it still would not be $1.48. I am on hold with USPS customer service and have been for 27 minutes.

I vacation in Florida for the winter. My neighbor was picking up my mail and forwarding it. After a month of my neighbor forwarding my mail without problems, the carrier took it upon herself to stop mail delivery to my mailbox & started returning mail to the sender without informing me or my neighbor that she was taking that action. She and the local postmaster knew my Florida address as a result of my neighbor forwarding my mail. Therefore after not receiving mail for a while - my neighbor and I researched and realized the carrier had taken this action on her own because she thought the house was unoccupied. However bills were not received or paid as a result of this expletive carrier action and I'm still in the process of clearing up this mess.

I mailed a package to a buyer. When she received it it looked like it was kicked around. Despite having fragile written all over it items were broken. When I went to the post office to complain the lady told me that all packages were treated like baggage underneath the plane, thrown around. Are you kidding me. So if it's fragile we shouldn't mail it?

The postal person continues to deliver our packages to the wrong addresses. Then I have to waste hours trying to find out where it actually went or file a claim. Today's package says "delivered in mailbox", but guess what, it's not actually there. Just now trying to submit a track my mail claim and after entering all info the site gives an unknown error and doesn't let me submit anything. Now on hold for a person, expected wait time 45 minutes. Nice!

Package was ordered from Amazon and sent via USPS. Since this was a replacement item for another lost package I was verbally told it would be sent overnight by USPS Express or some such. So the package was ordered on the 20th of January for a 21st delivery. Anyway it's the 20th of February today and the package has still not arrived. Have called USPS customer service on 6 occasions. Near impossible to get a human on the line there as well.

I've been subscribing to a bi-monthly US magazine for over years without problem. The publisher is in Connecticut and I'm in Toronto, Canada. The last renewal was for 14 editions. So far 50% of them have failed to arrive or been over 6 weeks coming. I used to get the magazine within two weeks of it being sent. But 8-9 weeks and it's still not here. I've called Canada Post. They say the problem is with USPS. I've contacted the magazine company. I have to wait until the next edition is coming out before they'll resend. They're getting tired of hearing from me.

I have been expecting a simple envelope to be mailed from only 70 miles away. It's been a week. This is causing me to halt my life. I've had gokart parts from 3 regions away reach me way in faster and that's with regular crappy shipping. C'mon now USPS. I'm getting impatient and I shouldn't have to stop everything I'm doing because of your lazy **. My tax dollars are going to you.

My bottle of Flax Oil arrived on 2/16/2017 at my Banks, Oregon post office and damaged beyond use. The box had oil leaking all over the plastic cap and the bottle was broken. I mentioned it to the clerk but it seemed too much for him to comprehend that I had a problem with USPS and the lack of care with shipping! He only said to file a claim online -- sure -- can't file a claim because item was not insured. Luckily NUTRASCIENCE agreed to send me another bottle with no charge! I just don't understand how USPS can be so dim witted and simply avoid responsibility for their sloppy handling of parcels! I don't think they even deserve 1 star!! Time for Mr. Trump to drain this swamp as well!!

Last summer I bought a pair of shoes online from Bergdorf Goodman for delivery. Delivery text came in telling me that they'd been delivered and were on my porch. (BTW, I live in the sleepiest community in Cedar Park, TX and no other packages for three-years have come up missing.) The next day I call the Cedar Park post office and was told that they'd have the carrier call me. I finally received a call, the next day, and was told by the carrier that he recalled dropping off the package but not at my door. I told him that the shoes totaled $200 and I want my shoes or money, and it was his job to find them since he'd 'misplaced' the item.

Heading west on US26 over Mt.Hood on Feb 16-2017 at approx 10:20pm at Warm Springs jct mp 67-75 in Heavy fog, we were driving average of 45-50mph following a Semi Truck when behind us approaching rapidly was another Semi Truck. For approx 5miles this Semi didn't just tailgate - his headlights were clear visible in my rear window. As we approached the junction they made several attempts to pass on the left. If unfamiliar with the junction the highway splits from 2 lanes (severely narrowed due to RoadSide snow banks and melting snow) into 4 lanes with a grass berm dividing the West/North bound traffic from East/South. A passing lane does exist, yet in these driving conditions it is extremely reckless to attempt even in a passenger car. Regardless of Safety and Highway laws this US MAIL CARRIER TRUCK made an abrupt move to pass both myself - subaru Crosstrek xv and the 40' semi and trailer we were following.

I called the USPS in Thiensville, Wisconsin to figure out where my package was and when it would be delivered (I payed for priority shipping), and the rude customer service representative told me that my tracking number was not a USPS tracking number, which it was. She transferred me over to a male who worked there and he was able to identify the tracking number and to help me locate my package. I also ordered priority mail, which costs quite a bit more, and to not have it on the day it was promised is upsetting to say the least.

DO NOT WASTE $ on so-called priority. It is not guaranteed & they misroute it even more. Every time I think they will get it right, THEY DON'T! First class is cheaper & faster. I have never had FIRST CLASS get lost or misrouted, but EVERY 2 out of 3 PRIORITY gets misrouted. Pay extra $, go FEDEX or UPS. The government has no care in the world about your pkgs!

I swear that USPS never reads these reviews. We get to vent, that's it. I received an attempted delivery notice with my address on it, but also with a recipient name that was hard to read, not sure if it was really for me or a misdelivery. Tried to track online with no luck. Called my post office 3 hours before closing and no one answered, typical, as usual. Called the USPS 800 number and dealt with their STUPID automatic system - which goes out of its way to prevent you from speaking with someone - 3 times, only to be told - "Your expected wait time is 30-40 minutes." Baloney. This means I have to go to the post office because a package MAY be for me? Given the illegible name scrawled on it, how would they even compare my ID to it? "Hi, this may be for me, my name is Bill but the name on the slip is "**", can you find the package and help me figure out if it's for me?" "Sure, I'll need to see some ID Mr. **..."

Well I am waiting on a package and according to the tracking number my package arrived in the Warrendale PA USPS on Feb. 7, 17 at 6:29 pm, then it departed at 8:00 pm. Then it arrived back at the same facility (Warrendale PA) at 8:15 pm (WTF). Now it's saying that it departed from the same facility Warrendale PA on Feb. 8, 17 at 2:42 pm. Then I got 4 more updates saying it departed at 4 more different times. The last was around 5:34 pm. This is ridiculous, and to boot they do not answer their phones. I called them 13 times throughout the day and got same message to try later.

Repeatedly and three times in the past month mail sent from my Vermont post office has taken 6 to 14 business days to be received. This has caused an interest charge on a credit card, a health insurance payment being received late and just in the past 10 days, important personal mail sent to a location 52 miles away and including a large bank money order being received 6 business days later. When I complain, the Zookal USPS answer is, "We don't have enough good workers". I feel this is an unacceptable response.

It takes 7-10 days to get a 1st class letter 400 miles away. It took 49 days to get a package from China. Another package from China has 60 days shipping time... Still not here. As of January 5, 2017 there will be MORE of a slowdown... This is all within the last 90 days...

I wouldn't give them one star but have to in order to write a review. I don't get it. I order from the same place and they say the address is wrong??? Other times they say they can't deliver, don't give a reason and want me to pick it up at the post office??? I feel whoever is working that day is being lazy and don't want to get out of the truck and put it at my door. How about don't deliver the stupid junk mail for one day and deliver what I paid for.

Sent package off with tracking and I have tried to track it. Went to Post Office, they gave me a print-out of activity on package, which I have same info on package. It's way late for it to be not delivered. They don't know where it's at. Said to give it more time. Really?? It should have been there already. Geez!!!

For over a year we have not received mail. Tax documents late requiring late fees. Christmas gifts held with no notice. Perishables perishing. Surly and unkind mail people who refuse to even put mail in the box. Our dog who is properly contained in an electric fix and has never attacked anyone - including mail people - is cited. It has become so contentious they are refusing to put mail in the box, calling animal control to the house for a dog contained properly (who is very nice). No notices are given. Post mistress has been met with. We go to mail every other day to check on packages. My daughter's birthday gifts were never deliver, no notice received, not given to us when we went to the post office to inquire and were instead SENT BACK to Birchbox in Ohio. National consumer number called. We are openly being harassed and I am filing a suit to protect our right to receive mail.

USPS, 1425 N Cherokee Ave, Los Angeles, CA 90028. Every time that I've gone there, the parking is completely full and I have to use the street parking. It wasn't like this a few years back. There's around twenty-three parking spaces that are allocated for customer use only but management is allowing employees and strangers to use it as their private parking. Why is this being allowed? Do they want the station to close for lack of business or what? Because if you go inside when the parking is full, there's about three to five people using the post office. There have been complaints by customers about this problem but nothing is ever done.

The tracking application for the USPS is about as accurate and up to date as using a Ouija board. I have no complaint about the actual service in shipping or receiving via the postal system. But in comparison with UPS, FedEx, etc. the postal service's tracking function is just plain worthless.

My mail doesn't come delivered every day. The postal carrier sometimes doesn't take my outgoing mail. Mail is being delivered in address of Fairdale, Ky because our names are similar or it is being returned to businesses and some are bills, retirement information, banking. I would like for someone to look into this because it is causing me problems with businesses and important documents that I should be getting. I had recently contacted my USPS business in Okolona, Ky post office and they ask me if I put my flag up on mailbox and wasn't quite interested in helping me. I have talked to other neighbors and they have the same problem as I have.

They fail to deliver on time. I used the USPS priority internal express to deliver my mail. It's been nine days and I still haven't received my mail. I contacted USPS, my local post office, and they cannot offer an actual help. They said they will follow up and contact me. I receive no emails, no phone calls, no any other information about my mail. There is a passport in that mail, and I cannot travel back to the United States without that passport. I have to rearrange my flight. I cannot get on the previous flight.

Post Office lost my car title for my automobile business. I paid priority and for tracking. Was lost in Atlanta distribution center. Rutherfordton Post Master says she is looking into it. Then takes off for home @ 3pm. The title was for a totaled rental car for my business. Loss of revenue cost me 50 bucks a day. I'm filing a lawsuit Monday for damages.

Ordered a package from the UK on Jan.14th of this year. The company in the UK shipped on the 14th and arrived at JFK on the 16th. On the 17th it then arrived at the USPS Jamaica, NY facility for processing. On the 18th was in transit to destination, mind you I live in the Washington Metropolitan area. Today on the 20th of January it now states that my package has arrived at the Charlotte, NC USPS facility. What the heck is going on?? I live in Maryland and my package is in North Carolina?? It takes 2 days to go from the UK to the US, but 2 weeks to go from New York to Maryland?? They really need to take a look at their accountability system. What a waste of money shipping a package to North Carolina from New York, that is suppose to go to Maryland. Wow.

I'm told package was delivered to addressees, addressees advise me she never received the package, this was a week after the Christmas holiday. Package was left on the front porch in plain view for a theft ready to happen, instead of inside the property in the hallway. Addressees lives on the 2nd floor apartment within that property. This is clearly a case of carelessness, especially during this time of the year. If I had any knowledge of this area I would have took other measure to have the package delivered.

I am constantly receiving my neighbor's mail and they receive mine. This includes my bills, bank statements, and other confidential materials. We also receive each other's packages that belong to each other. My review today is based on a package that was marked delivered but was not delivered. I didn't receive a package so I checked the website where the package was coming from and the tracking information said the package had been delivered. I contacted the USPS online and 9 days later I get a call from the local office saying that the mail carrier scanned the package before she brought it to the door and saw that I have a sign up on my door that says not to leave packages unattended.

Unfortunately USPS was not able to deliver a package from PA. to Chicago 4 or 5 days. Instead it has took the over a week. It arrived in Chicago and actually managed to ship it to 3 different facilities. And lose it in the process of this stupidity. A phone call has only led me another disaster created by these clowns. Truly pitiful. Not the first problem with these BUMS. AVOID IF POSSIBLE.

My tussle with my local USPS began years ago. Over the course of about 5 years, at least four or five expensive packages delivered by the USPS has been delivered to the wrong address or not delivered at all. And since the majority of my neighbors are crappy people who don't return wrong letters to me, I have lost over $300 worth of products I have ordered. Also, I sent a scholarship application through the USPS recently (stupid me I know, I've learned since then) and it never even left my local USPS facility. It stayed there for over two months (well past the scholarship deadline) before it was returned to me with skid marks and tears all over the envelope. Guess I can kiss my $2000 for college goodbye- yay loans!

I've ordered something on eBay. It cost $179. It was stuck in New Jersey for six days. So I opened up the case. A day or two later and finally arrived in Houston where I live. When it arrived in Houston. It said out for delivery. That was 2 days ago and still have not received my package. Went online would not let me open up another case. What do I do next? I am very, very angry.

I've tried calling individual post office branches as well as the main customer service number. 45 minutes of cycling through the automated menus -- including 20 minutes of repeated "speak with an agent" statements that just made the menu to start over -- finally led me to being placed on hold for AN ADDITIONAL 45 MINUTES. Thanks for nothing, USPS.

501 E Oates Rd, Garland, TX 75043. This guy barely spoke English, and had an attitude the whole time. Ridiculous how lazy you guys are and can't "print a shipping label" so I'm gonna be paying over $60 to ship 3 items but I have to tape and print out a label (boxes didn't need tape already sealed). Can't wait for USPS to go down, corrupt just like our government.

I sent a piece of jewelry expedited internationally on 12/19/16. Arrival date when I dropped it off was Dec 24th. Then it was delayed for Dec 27th. Then it disappeared. An express item. I went to the post office & asked them to track it. They used the same USPS tracking engine as the public, is what I was told. I asked them to get more info & they told me buyer had to since it was checked into the other country (LIE). Filed a claim Jan 3rd 2017. Guarantee 5 day response, except no response. Actually when I researched the case number, it said it never existed. Umm, OK. I kept coming back for almost 2 weeks to check. No response from them.

I know it is my fault for falling for a scam. First time. Now I am dealing with trying to get my package returned. Customer service SUCKS. You can call several times during the week and still be unaccomplished. I don't understand, they send you in circles. Call this number when that number was used to reach that same person! With me, I called the post office day after sending out my package, I filed complaints and fraud reports, had a few good friends pitch in too. They filed for fraud, etc. It's ridiculous! Yet, the worst part, we are all stuck tracking the damn package as it continues to ship to the scammer's destination.

Lately, the Elkridge MD post office is unable to deliver packages. I get notices saying they are delivered but they never show up. Contacting them directly by phone or e-mail is impossible and I don't want to go there and wait in a long line to be treated slowing and rudely as usual. I have no recourse but to either reorder and spend money again or never use them again. So I have decided to only use Amazon from now on. If it's not on Amazon, I won't get it. They can actually deliver packages to my door.

USPS service is so poor, that I am considering dropping my Amazon prime membership. What good is 2 day shipping when it will take at least 5 days to get a replacement (hopefully) delivered? I don't order a lot off Amazon, around 20 orders per year, however my delivery failure rate is around 30%. The items show as delivered, but are nowhere around my mailbox, porch or garage. I do not live in a high crime area, and anyone approaching my house would have to walk about 50 yards with dogs barking their head off the whole time. Also I or someone else is normally at home when the mail runs. Today was my 2nd failed delivery this week, and I was really needing the seat cushion I ordered to help with my lower back pain. Guess I will have to suffer for 3 more days, as I will be calling Amazon tomorrow.

I hear a lot of stories defending the USPS and at times, I step away from my own opinions and give them a benefit of the doubt. Sure, they are the only agency that provides your everyday mail accounting for millions upon millions of deliveries per day. But wait a minute, who here has not heard of online billing. In 2017, everything from mortgage to internet to water bills are managed online so the paper bills they load up in your mailbox might be perfect for fire kindle. And who really wants advertisements in the form of paper? Oh great, Macy's has a 20% off sale, whoopteedoo. Then there's the shipping services which many people rely on due to their competitive prices compared to UPS or FedEx. But people defend this too, proclaiming "I ship hundred of items and had issues with a few". These are good odds! Sadly I was wrong.

Received rent payment via Western Union money order in mail 1/6. 3/4 of the envelope and 3/4 of the money order was missing. It was damaged via a USPS machine. Western Union doesn't replace money orders for free; there is a $15 charge plus notarized signature of claim-filer charge. This will cost me $30 for a money order for $39.22. The money isn't the principle; the fact that USPS damaged the money order and won't replace it is as their machine damaged the money order and they did not give me all of the pieces of it back where I could have at least taped it and taken it to the bank. Called the USPS 1-800 number and they said for replacement, the sender had to send the money order priority mail. Who pays $5 to send a check/money order through the mail?

A "Returns" package, with shipping paid by the company accepting the return, has been scheduled for pickup on two consecutive days. I have received confirmation that the package has been picked up as scheduled except I still have the package. And there are several items I have ordered that have been marked as "delivered," and have not come even close to delivery. What is happening with USPS? I understand honest delays and such, but for USPS to claim pickup/delivery when neither has occurred seems to be an odd business practice, to say the least.

We have had trouble with getting mail or getting mail very late in the day (6:30 pm). I have been expecting a delivery of photos that I had ordered from proofs of my daughter's college graduation. They finally arrived (6:30 pm Friday evening). The envelope was clearly marked First Class Mail... Do Not Bend on both front and back. My pictures were delivered bent and left in mailbox. Every photo is clearly bent. When I called the post office to complain, I was told that the sender has to pay an extra fee of $8.00 if they don't want them put in a mailbox and bent. This is ridiculous.

I sent the package to India on 19th Dec 2016. USPS told me this will be delivered between 6-10 days. Today is Jan 7th, 2017. Status shows still the package is in transit flight. Very pathetic. If there is negative stars I would strongly recommend negative for this provider.

My son overnighted a large box. Figured he has done it before no issues. The bottom tape was torn and a portrait from Walgreens of my sons was missing. The postal service had no response except claim denied. Then find my portrait. It was scanned on the plane and seems to not have gotten scanned again until it hit Abq. NM. Missing picture would mean nothing to anyone but me.

The first problem derives from the fact that I set up an account several years ago, but not needing or using it for all that time, I lost the password. No problem! The USPS site asks "forget your password? Create a new account." So I fill out the form to create a new account and enter it, and surprise, surprise! I get a message, as I paraphrase, "It appears you already have an account with us. Please check your information and sign in." WTF! The reader should be able to understand the problem with THAT. How does that help me to get past the forgotten password problem?

So far it has been 8 days to get a car part from Penn to Florida. This is just poor service. They have slow moving, lazy butt people working for the Postal Service. And on top of that they get the 2nd of Jan off. Unreal. Everybody I know is working. What do you expect from the gov. A good system. Not.

I have lived in northeast DC for 38 years and for the last several months I've had the pleasure of speaking with and enjoying the service provided Ms. **, a US Postal letter carrier who works out of the Brookland Post Office, 3401 12th St NE, Washington, DC 20017. Every time I see her in the neighborhood and it is often because I walk my dog in the multiple times throughout the day, she has a smile on her face. No matter the weather or time of day she manages to take the time to speak and move steadily from home to home delivering the mail. In all the time she has delivered mail to my home there has never been a delivery for someone else. And that is rare.

Today my package was supposed to be delivered by the USPS mail carrier. I was home all day for this very purpose. The mail carrier lied and said he made an attempt to deliver the package, yet he never rang the bell and didn't leave a notice. I called USPS customer service to see what I can do about my package. The representative was rude like she had an attitude that I was upset that the mailman didn't ring the bell and lied about making the attempt to deliver my package. USPS postal service is just terrible customer service wise and mail carrier wise as well. They just don't care and that's the sad thing.

I had shipped a package on 12/12/16 to another country and my package still did not arrive. It has been three weeks now. The horror began from the second I dropped off these packages. My packages went all the way from Long Island, NY and went all the way down to Virginia before coming all the way back up to NY into Customs. Someone in the USPS thought it was a good idea to ship two boxes WITH CUSTOMS FORMS attached to it all the way to Virginia instead of to the other side of NY. Jamaica, Queens Customs is only a 90 minute drive from where I dropped it off! It took this package 5 days just to bounce around NY and Virginia.

I used their online form to try to change my address and it fails every single time saying I have the wrong billing address. I've used both my credit and debit cards and nothing works. I called USPS and spent 15 minutes getting hung up on by their idiotic robot that doesn't understand words like "Yes" and "No". Finally I found out I can dial 0 nine times to skip the pointless 2+ minute intro that gets read to you when you call. I pressed the option to change my address and it said to use the online form. If I could change mail providers I'd do it in a heartbeat.

You can't trust the stupid post office delivery service for anything. I recently had a package delivered, and when I noticed it went from USPS to the post office - I knew that wasn't a good thing. The package said it was delivered, but the idiot at the post office delivered it to the wrong house. I called the post office back and the man did a GPS search and found the house it was delivered to. I went to the house to get the package, only because I called them to find out. The post office delivery service sucks, and the idiots that work there are too stupid they deliver things to the wrong places. Don't have this problem with UPS, Amazon or others.

I have been expecting a package since Dec. 21, 2016. According to the tracking number, I should have gotten it yesterday but it states that an attempted delivery was made and a delivery notice was left at the location. Well, this is not true. No delivery notice was left and I believe that there was no mail delivered in my neighborhood at all on yesterday. Neither my mother, sister, or several neighbors received any mail on yesterday and as I stated earlier, I did not have any notice in my mailbox or on either of my doors.

I have both called and have spoken to someone at the Madison, TN office about the mail carrier continuing to return mail to sender. I was told several times it would be taken care of, yet, I continue to get nothing but junk mail and was just informed yet AGAIN by my employer that more documents have been returned. This has also caused all sorts of issues with billing departments from recent medical procedures, and may have gone into collections because of this.

So apparently the only qualification you need in order to be a mail courier would be a valid driver's license. In the past year 4 of my packages, according to the tracking number and your website, have been delivered. However 2 of them were found at a house 3 doors down and 6 doors up from me and the other 2 are still missing. The older of the two packages I had to raise a fit about in order to file a claim with someone. The most recent was suppose to have been delivered "in mailbox" today at 3:31 pm. And yet again no one has seen it. And because it was Christmas Eve no one actually wanted to do their job and file a claim. After being put on hold for 45 minutes and being transferred NINE times I gave up. My mail courier has yet to deliver all of my mail to my house in a single day.

I sent a package via Priority Mail to Nashville, Tn. (37214) on 12-17-16 and hasn't reached the destination yet. The USPS ruined my wife's Christmas since the package contains gifts for her and her friends. Yesterday (12-24-16) my wife went to the post office 37214 to claim or pick up the package and they couldn't find it. The order number or tracking number and activities verified my information and can be use as a buyer's receipt.

I mailed out about 20 Christmas cards this year. They were a little bit overweight so I put TWO FULL PRICE STAMPS on each one of them which was about .20 cents in excess of what was required. A few days later I received two of them back because I had put (invisible) tape on the edges of the stamps because they had not stuck very well along the bottom edge. A huge yellow sticker was placed on the top of the recipient address stating that it was returned because: "stamp was reused, defaced or taped!!!!" So we are just suppose to let the stamp get torn off in the sorting machine? I know the USPS is in dire financial condition because the public uses other ways to ship or send documents, WELL IT'S NO WONDER! Obviously they do this to generate more revenue! Sorry A-- , will NEVER use them again, EVER.

The USPS has changed for the better since my last review of them. These last several years they have been awesome. A complete turnaround since my review back in 2016/2017. They are not only consistent with the other delivery services they sometimes beat them now. Thank you USPS. It is much appreciated.

Someone else wrote on their review that if it was possible to give less than 1 star they would do it. That person was so right. On the 12/13 I sent a 1st class package to Seattle, Washington. The tracking number is **. This was sent from the Shadle-Garland office in Spokane, Washington. The package has been sitting in Seattle since 12/15 - undelivered. Its destination is a PO Box in Seattle. I have filed a lost package report. The number is **. This was filed on 12/19. According to the information given I am to be contacted in 3 business days. I have not been contacted.

My husband, John, and I, Mary Would like to thank Mr. ** for his dedicated service each and every day. His interaction and thoughtfulness is so welcoming. He brings back the "good old" days. Also his thoroughness in deliveries. Mr. **, Thank you and wish you a beautiful Christmas and Season. Have a healthy and happy New Year.

I cannot get them to deliver packages to my home. My house is in a rural area and is a little ways from the main road. My neighbor put a drop box down by the main road on his driveway so they always put my packages in the neighbor's box. Never had UPS do this. Can't figure out why Amazon is using them now. If I know I am getting a package I try to intercept it and I go onto my neighbor's property to get my package. I don't get that many packages so I can't figure out why they won't come back here to my home and put my package on the porch like other carriers, it is not like they have to come back every week.

I sent a priority mail that was supposed to arrive yesterday but until now it hasn't. It had my passport in it. I'm supposed to be spending Christmas with my family in Canada but because of this delay, I'm afraid it's not gonna happen.

Received an email on 12/19 saying our package arrived in our mailbox. Got home within 20 minutes of the delivery to find that the package was torn open and all contents gone. Filed a claim with USPS. Their response was, not our problem. You're out your money, and the gift you were going to give someone. The gift was a blanket that was special order and took weeks to get. There is no way to get another one in time. Won't be using USPS again. They are absolutely horrible!!

I will not disclose my location beyond than saying I'm in Pittsburgh, PA. I buy most of my purchases online, it's cheaper and just the easiest way for me to get what I need. My local post office has officially lost or stolen 5 packages in less than 60 days! Living in an apartment building with security desk and locked package room and locked mail slots. 5 packages ranging from large to small have been marked as delivered and they have not been delivered! USPS could care less, multiple missing mail reports have been filed and resulted in zero results. UPS, FedEx, DHL, and Amazon's shipping services have not misplaced or lost a single package... Same mail delivery personnel, same response every single time. So either my purchases are being stolen, lost, misdelivered, or simply discarded. At this point I don't care which one, I just have become sick of watching money disappear and nothing being done about it.

Not since Tuesday has the mail carrier come to my street. There was an inch of snow. I could see the first day, because there was some ice and the street is steep, but not the second or third and CERTAINLY not today (and there were no deliveries even at the bottom of the street, which is NOT steep). Two days in a row I had important outgoing mail, my box flag up, and no one came, so I trundled it down to the street box a mile away (late). Yes, I got there, which means the mail carrier could have gotten to my road. Two of the four days, I walked up/down the road myself (the carrier can wear shoe cleats!). One of the days I drove up/down it. There is no excuse; I am not in the Arctic. UPS has continued service (trucks were chained up during first snow day); FedEx trucks are out. Amazon trucks are out. Donor organs are making it to dying patients. Domino's is (ugh) delivering pizza.

This is the second time now where USPS has "attempted" to deliver a package but no package is to be seen anywhere! No peach slip either!!! I'm so tired of having to wait an additional two days to pick up my package at the Post office because they can't deliver it properly the first time! I need to go out of town and can't wait an extra two days!!!

I am a top rated seller on eBay. With that being said I depend on U.S.P.S. to make timely deliveries. For the past 2 years I have lost more repeat customers due to late & stolen deliveries by USPS than all other reasons combined. My sales have gone down by almost 70% this year alone. Recently I sent a medium size priority package that cost me over $15.00 to ship with full insurance and a 2-3 day delivery time. That was on the 13th of December and today is the 17th and it shows still in transit to the destination which means it will not be delivered until Monday now which makes 6+ days. It seems like no one really cares either when you call if you're lucky enough to have someone answer. They need to revamp the whole system and get rid of the bad apples. LOL.

First, whenever I try to call my local P.O., NOBODY ever answers and the phone always auto-hangs up on the 10th ring. I've regularly had mail misdirected, received others' mail including the public library, had packages TOSSED 20 feet from a pathway because the jerk was too lazy to walk up to my door, mail disappear into thin air despite a tracking # (3-4 times), show "delivered" only to BE delivered the NEXT DAY (at least 3 times), expensive 2 day delivery with "perishables" stamped all over the box take FIVE days to arrive, sit in the "hub" for a week or more, be routed to several nearby cities far north and west of me before finally being routed to the correct P.O. for delivery, sit in my nearby hub for up to a week before going out for delivery, and take 3 weeks for a letter to hit my daughter's P.O. box, coincidentally at the same time as a replacement!

Ok the USPS is really getting worse but every year they want more money saying they are losing. I wonder why. Ok it all started in Nov when I sent my 10 yr old daughter a birthday card with cash in it to the Atlanta GA area which she never received. My fault for sending cash. My loss. Then 2 weeks ago I sent a overnight package to someone in Ozark Mo. It was a car part to be repaired. Need I say it didn't get there over night like it was supposed to. Sure they gave me a refund the next day. Now on Friday Dec 9th I sent my daughter her Christmas and birthday gift. Looking up the tracking number it got to the Atlanta GA sorting facility on Monday the 11th at 5:23 pm. I was happy it looked on time with a delivery day of Thursday, December 15, 2016. Where it was going is only 25 miles from there.

I had a package that was to be delivered to me but it had the wrong zip code. The package arrived in Portland, Oregon on November 30th, 2016. Due to the wrong zip code, the package kept being delivered between Hillsboro and Portland and back again. This went on for two weeks. I filed a claim after about 10 days, and explained the situation and the USPS rep told me that somebody would call me.

I have a package that say it was delivered that I never received. I went into the local postal, talked a person, and they keep giving me the runaround. I get packages several time a week this company.

Paid for delivery 2-3 days to ensure homemade desserts were fresh upon arrival. The package also included a homemade memorial ornament. The food items arrived as if the box had been tossed on end and mashed, the ornament broken. Before you suggest, "Did you have the item insured?" stop and consider the fact that this was a homemade, one of a kind MEMORIAL ornament in remembrance of my deceased grandmother. No monetary amount could begin to replace the item the USPS so carelessly handled. Given the dying nature of the USPS, one would assume this government corporation would take greater care to ensure continued use of their service. I don't find this review will bring me any comfort, but must be addressed.

It's not first time I am having delivery problem with this company. Once I paid second day delivery and it was such a hassle to have my item to be delivered in general and then a few months to be kicked here and there to get a refund. Now it's again, the item to be delivered to me today, but, USPS decided it's easier to mark my package as undeliverable as addressed than do the job, though my address has not been changed since 2002 and I have received from this sender quite a few packages before.

I sent a package on Tuesday on Dec.6 2016 and paid for 2 day shipping. Not only did they not receive the package in 2 days but not even on the 3rd day. Now I am stupid for throwing away the receipt where my tracking number might have been, but I called their customer service number and it is truly one of the most frustrating experiences I have ever been through. The recording gave me a timeframe from 14 to 17 minutes, an hour later no one helps. This is why I should have gone to Federal Express. This has been a terrible experience and I will never use the United States postal service again and that is sad.

Twice now I have found my packages thrown over the front fence in an area I can't even see them unless I specifically go out of my way to check. They can't even take the time to walk up my driveway and throw it over the gate where I would be sure to see it!

Management is the main problem here. Time is everything and every employee is pushed. Although some employees are conscientious, most do not care if the delivery is correct or secured as long as they return on time and do not get reprimanded.

I was supposed to receive a return receipt but it never came. I went online and filled-out a claim form. I never received a response. I let it go because I received a response from the addressee. Sometimes it's great sometimes it's not. The service is average. You always have to keep your receipts should there be a problem.

I tracked my package and it shows it has been delivered, but I did not receive it. USPS is the worst postal service online stores can utilize for their customers. How dumb can a person be leaving a package in an open area and apartment with thousands of people going in an out. My package was lightweight and would have fit in the mail box. The moron who left the parcel at the front door to be stolen probably left his or her brain/thinking hat at his front door, because it was not a required tool for his job. I would prefer a note stating I have to pick up my package from the post office than leaving it for someone looking for a free item to grab at the front door. I had no intention of giving out a Christmas gift to anyone this way. I am VERY VERY disappointed at this incompetence. MY ADVICE TO USPS: #Please knock the door and or request a signature. #Please step it up like UPS.

This has been going on the almost a year. First the carrier stopped our mail delivery 2 times with lies. First time there was a loose dog that looked different than mine and was about 15 houses away and the carrier stopped our mail. We had to photograph the loose puppy and my dog and go into the post office and explain. The supervisor was not very helpful and didn't apologize. And we were forced to sign a form agreeing to NOT let our dog run loose. What? So stupid to insist that we sign the form to get our mail back when it was the carrier's mistake. After that the carrier was always giving me the evil eye and would yell things at me. Then in Sept 2016 he accosted me from behind and started screaming "Why are you AMBUSHING me? Why are you hiding behind that tree?"

This company sells priority shipping but the receive is similar to regular postage. This company also shoves packages into my mailbox often damaging contents. Unfortunately some companies used this shipping method exclusively. Whenever I have an option I choose FedEx or UPS. They both update their tracking system in real time. The packages are also received the expected day not two days later.

I would give a zero star if possible. After waiting for 45 min. to be assisted with respect to a package that I have not received. The lady supposedly can't hear me and after having the manager on the line and everyone could hear me clearly, she decided to hang up my call without solving any of my questions, well she didn't even speak to me for more than 1 min.. Now I have to contact them again and the wait just to answer the call is more than 50 min.. If these people are not trying well to be in customer service they should not be there at all, I'm wasting more than two hours for the rudeness of this lady who may had a really bad day but now she is making my day very annoying. AND STILL DON'T KNOW WHAT HAPPEN TO MY PACKAGE!! What a waste of time. The service is worse and worse each time.

I mailed a birthday card with a gift card in it for my son's birthday in November. They said that they couldn't add insurance on it because it was a gift card so I added a tracking number to it to make sure it got to my son's address. I watched it leave the Salt Lake post office that I mailed it from. It made it through the sorting facility and then to the Midvale branch and out for delivery... Then gone. It never made it to my son's address but it did make it to the truck. 60 minutes aired a show to illustrate the rampant theft problem with USPS but I trusted them. That trust cost me 250.00 (500.00 when you consider that I had to get another card for him). DO NOT MAIL ANYTHING OF VALUE WITH THE USPS... EVER!!!

Had a package delivered November 29, 2016 to another address other than mine. Called several times about package with Tracking number, they couldn't locate package. Said nobody was owning up to the delivery. Nobody ever called me back. My regular mailman never received the package it was given to a Temp. Still waiting on my package, almost a week later.

I mailed a package that was slightly misaddressed and the postal clerk knew it was misaddressed but didn't tell me! I know he knew because I noticed that he made sure on one of my packages that he checked to see that there was a return address on it. I was wondering why he did that and now I know since one of the packages I mailed that day failed to be delivered and I assume it's on its way back to me where I'm going to now have to pay to have it redelivered!

I ordered an item from Amazon which state I would receive my package by a certain time... 2 days. One of incentives of having a Prime membership. Once my order was in place, I received an email from USPS stating that my item wasn't eligible for the 2 day delivery and gave me a window. The only choice I had was to pay extra fees for the delivery or just wait for the package to be delivered days later. NO VOICE, NO CHOICE!

I've never had a problem with any package getting to its destination on time. USPS has been around for years. I trust that they will make all packages and mail are delivered safely and on time.

Never had any package or mail lost in 50 years... USPS always deliver all my mail every day with none lost and the mail personnel are always great workers...

My package arrives on time and the items are just as I send them in great condition. I use this company often and the rates are good and the package has never been damage. I love that you can track your items and know when the items arrive and I also receive items shipped by this company and the driver has even place my package in a secure location outside when am not home. I also had my package left in plastic bags when it's raining outside and it a great feeling getting your item in great condition and having someone that thoughtful delivery your items.

I sent off some Indian Artifacts to be certified and was expecting their arrival today. I have an online USPS Online Account to get a text page to inform me of new packages enter the system and a date they will arrive. I can leave them a special message if I know I won't be home or sign for it and have it delivered at another location. Our town is either understaffed, lazy or both. I got a message Monday I would get package today with almost $2000 in arrowheads. I was watching TV and got a message it was delivered, odd as I can see the front door from my TV Room. I checked the mail and none.

My boyfriend is currently in jail so I wrote one letter to him and decided to ship it overnight. I knew it would be a fee but I ended up paying 22 dollars for this. It was supposed to arrive at his facility at 12:00 Pm the next day. "Money back guaranteed". So now it's 1:00 the next day and it's still not there according to the tracking. I think it's ridiculous to pay that money for it not to really be overnight shipping. And I'm pretty sure I won't get my money back. I'm just over using USPS. If I could go somewhere else I definitely would.

So I have a package I received from China. I spent almost 300 dollars on that package. They gave me receipt and circled tracking, however I have been trying to track this but tracking stopped in Miami. It's been a full month and I have no idea where my package is. The company I shipped to has not received it either. I have tried contacting their customer care and they said "THERE'S NOTHING THEY CAN DO", you have got to be kidding me right now. Do these people want to tell me that my 300 has gone to waste.

November 21 Pickup Confirmation Number **. My 3 packages at the front door, were not picked up. Then I received an email from USPS. A complete lie and false info. Provided by whoever the mailman was on Nov 21. Just to cover up his reasons of not picking up my packages. November 22 I rescheduled a pick up for the second time. 2nd pick up Confirmation Number **. Again I heard the mailman on the street and again did not come up to the front door to pick up my 3 packages. I had to chase the Asian mailmans truck for almost 3 blocks with my 3 packages, and when I asked the mailman about why not picking up my packages, he said the supervisor did not provide him with a packages pickup list and he said his job is to deliver mail only. November 28 - Again mail delivery man came and gone without even bother to get out of his truck and drove off without picking up my package scheduled for today Nov 28 pickup.

Horrible, HORRIBLE cyber technical "support"! I've been waiting over a week to hear a reply about my refund. "Customer service" replied back with needed information that I fully send & got confirmation from them. After that NOTHING. I sent multiple emails. After getting fed up and frustrated I send another email which they reply to "Sorry for the connection loss???" All I want is my dang refund. What's so difficult about that esp when I give along information. Very poor customer service. Will never again deal with nor do business with.

Drove to PO, they couldn't help. Was given forms, then told they're the wrong ones. Tried to download, told they were wrong ones. Tried calling and given the runaround. I'm told to file online which didn't work. Finally found someone to 'assist' me. Then told to call receiving PO & played phone tag for a week. All the time there is a deadline. Finally talk to that PO to be told the package was delivered. Dropping a box on a front step in a high crime area is not delivered. Customer support NONEXISTENT. No one knows what they're doing... If you can get someone to talk to. Ignorant workers that don't give a hoot about the customer.

I always use "If it fits, it ships" boxes. They hold more than you'd think & at a great fixed rate. Ships overnight! Use flat rate boxes and usually arrives the next day. I use them for everything from eBay to personal care. USPS takes great care.

Poor customer service complaint. Mahwah Annex supervisor by the name of Anju charging $15 for repairing their own cluster mailbox that broke on its own. Her attitude and personality was rude and unprofessional. She should not have any contact with the public as she is smug, condescending and overall not educated in dealing with people. My complaint took many phone calls to various telephone numbers of the United States Postal Service before this complaint was given any attention. Tracking information is vague. Customer Service is less than helpful. General attitude at the Mahwah USPS Annex is poor. Even the USPS office of the northern New Jersey had me on hold while she was waiting and waiting for someone at the Annex to answer the telephone.

Boxes are sturdy and arrive intact. Price is reasonable; transit time has been as stated. We use USPS to ship parcels to family members on regular basis. Our local post office has a free standing 'desk' in the lobby of the local PO - accessible, easy to use, helps me tape up the boxes!

The United States Post Office is mainly the shipping company we use. They are good but not great. We use the USPS because it is more convenient than having to go elsewhere to ship. I don't think their prices are the best, but that depends on the timeframe you want your package to arrive in a specific state.

I proceeded to change address from my present place of living to new address so my mail could be delivered in the new address, and paid $1.00 for transaction verification of ID. Now they on the program they call me from a 877 number for verification and stated that I will receive 100$ gift card as a courtesy and a charge of $4.95 will be charge for shipping and reduced to $3.95 as discount an will receive Safe data for 14 days free to review and if I cancel within 14 days they will not charge me a $3.95 monthly fee for the service. Now I get another phone call to verify the same info and offer of $24.95 for coupon that you could get free from internet. My complain is why those the USPS has this type of sales pitch that automatic share your info with companies that share your privacy? And I feel this is a scam to promote USPS.

Think the USPS cares? Guess again. Isn't there anything anyone can do??

I'm leaving town tonight so I paid for priority shipping. Despite the tracking site saying the estimated delivery date was "yesterday", it's still nowhere near my house. It's been 6 days and shipping time was estimated at 3.

As I am writing now, I am furious. Let me disclose here I am a federal employee. I am furious that I have been trying to find out what happened to my package that I shipped to Cameroon on Nov 3, 2016. The package was supposed to be delivered 5 business days after to my brother in law. The package contained a wedding gown, shoes and miscellaneous wedding for my younger sister that is going to get married this Friday November 25, 2016. Since the package has not arrived Cameroon, I tracked it online, and call EMS in Cameroon as well many times to see what can be done.

I have lived at my house for over 30 yrs. I live in a townhouse development. We have cluster mailboxes at the rear of our properties. Our mail and packages are delivered in back. Our regular mailman have always delivered, without any problems. On November 20, 2016 at 2:27 pm, 2 packages, with a total of 3 items were left on my front steps, by USPS. I was sent a text saying they were left at the front. I was not home, so evidently, they just left my packages. I live on a busy street, with a constant flow of traffic and pedestrians. The packages were not there, when I returned home. The mailman should have use common sense, and not left them at all, if they could not deliver at the proper place.

USPS Vanderveer Station N.Y. 11210 - My local post office is probably one of the worst in the NYC area. They do not answer the phone and are not on top of what's going on. They put my mail on Ave I and the mail from Ave I by me. I live on Ave L and they can't tell the difference between I and L. When I do get packages they are often thrown onto my porch and are broken. They don't ring the bell. They just leave a package unattended on my porch overlooking a busy street where it can be stolen. The tracking system is inaccurate. They once said they had delivered my package and it only came 3 days later.

Problems I've had with the postal service include: I have the same name as a murderer who was in the news about 13 years ago. Once when mailing a package the postal employee began ridiculing my name and I asked him what his problem was with it and he said, "oh nothing, just the name of a sick murderer." Another time a friend had sent me a greeting card correctly addressed, and it was returned as undeliverable.

Bought insurance for $4,800. Signature required and they left box at a garage w/o signature from customer and item was missing out of box. Filed claim and they refused claim on all levels and gave no real reason for this. It has happened on several occasions and nobody from the USPS will talk about it. They fail on so many levels. It's not even funny.

I live in Florida and sent a copy of a recent medical scan plus report to my surgeon in New Hyde Park in New York for his review. This was sent via 2-day mail. Four days later I received notice that the package was not deliverable and would be returned to me. Thus far I haven't received anything. I resent another scan copy via overnight mail to be signed for with a return receipt. The same thing happened again... Not deliverable. Apparently, and obviously, the local post office does not like to deliver mail to 1999 Marcus Avenue in New Hyde Park. I know the building exists as I have been there on numerous occasions to see my surgeon plus two other physicians.

My package is delivered but I have never seen it. They said it was left by the front door/porch. First of all, I cannot reach the customer service or a person that I can talk to as there is no such option. Second, even if I assume the package was delivered and got stolen, I can tell the delivery person is unintelligent enough to place the package obviously by the entrance instead of placing it behind the huge tall fence that encircles my house. Third, I cannot track if the item really got delivered to my house because the location scan only shows the city it was delivered. Fourth, I would rather receive a note saying I have to pick up the item from a post office than leaving the package unattended by someone's front door. So far, I have wasted a lot of time on that package I have not received. It is not the first time my item got delivered to someone, got stolen, and went missing. The money I have lost is no longer an issue. I am very disappointed about this company.

I shipped my belonging on 26th August 2016 from Phoenix and was expecting to receive it by September 9th 2016. Even after waiting for a week after expected date, I did not receive my package. I called up the service to follow-up on the location of my package. So they started an investigation. 2 days later the investigation was closed with a "Package was signed and received", even though I never received my package. I called up the customer service again to check on it. They have no proper explanation for that. So this time the customer service representative reopens the case. Few days later the case was closed again with same statement, that the package was received. I had to call again and explain them that I never received.

Package (Horn) comes from China (7800 Miles) in 7 days to USA. It lands in HAZELWOOD, MO on the 4th of November. It has my Granite City IL address on it, but goes to QUINCY, IL 62301 129 miles north then to CHAMPAIGN, IL which is another 199 miles then back to HAZELWOOD, MO for another 185 miles for a total of 513 miles to go back to where it landed from China to go it's original 18.6 mile trip from HAZELWOOD, MO to Granite City. That's 513 miles out of the way and 3 days. No wonder the Post Office is broke and always wanting to raise Stamps and postage. I hope they get their head out of their ass.

I've always trusted and love USPS because of their services. However, this week I experienced something that had never happened to me before with USPS. I ordered two items from Ebay and Amazon. The third package is a gift from a friend. I checked the status and it said delivered. Checked the mailbox... nothing. I called and have to wait for ages just to talk to a real person. Emailed them. They just replied back and called me once and then don't call me anymore. I even talked to the mailman in person... he seems so clueless and give me the "I don't know what to do, I tried, I am sorry." What do you even mean. You're the one who put my stuff and now you don't even know? He's a new mailman too... the old mailman never made these mistakes. I mean does USPS even train new people? It is so funny that my electric bills and other paper in the right box but the packages are missing...

I have seen so many problems with USPS. They delivered me the package that belonged to next door. I have to knock on their door to deliver the package. My package arrived at Berkeley, Ca on Oct 31, 2016 and it arrived at Oakland, Ca on Nov 3, 2016. Can't believe it took them 3 business days to deliver a package within 5 miles radius. In addition I ordered merchandises from Banggood.com and received it first time. Banggood sent me replacement parts and they said "address moved, no forwarding address." I contacted them to get status and no call received. Finally, they called and said item sent back to sender. Now I understand how come so many eBay negative feedback about not receiving packages. It's USPS faults. I feel sorry for eBay sellers.

We have a cluster of mailboxes in a shelter near the entrance to our neighborhood. The homeowner's association says this was dictated by the Post Office. (Post Office claims it was a request of the HOA, whatever...) There are a few large boxes in the mailbox shelter for parcels, but 75% of the time, packages do not fit in the parcel boxes so the USPS leaves a pink slip in your box saying you have to drive to the Post Office to pick up the package. People who live within a short distance of the mailboxes have USPS packages delivered to their door. We are just over the proximity line for that (but still in same small neighborhood), so USPS will not deliver to our house. (FedEx and UPS will.)

We use FedEx, UPS and occasionally USPS for delivery. Every now and then I give the post office another try at handling some of our deliveries but the outcome ends up being negative. Recently I shipped two packages to the same customer. One was delivered, the other was returned for reason of (No Receptacle). It seems one carrier can walk in to the front counter and the other cannot. Returned to my address and now they want $5.95 for the return - does the carrier bring it to my door and ask for the payment? No.

Worst customer service by Postal Employee Valerie in Duluth, GA. I've been waiting on a package that has been sitting in the post office for 4 weeks according to the tracking tool on USPS.com. I've called the post office to find out why the package has not been delivered to my house and they never answer the phone. So I called the main 800 number and they told me the package was at my local post office and they could not understand why it has not been delivered.

4 months a package I've send was lost. It was worth $239 plus I paid $47.20 for USPS Priority Shipping. I have called all possible USPS telephone numbers. I went personally dozen of times to the USPS office and talked to the manager. I opened all possible claims online. As a result I occasionally receive "Do-Not-Reply" emails telling me my package is still not found. How do you lose a large green rugged case with Makita tools? It's clearly stolen. The tracking just stopped in one of the post offices.

I am very upset with this company tracking system. A package was supposed to be delivered to me and signed for. On USPS website it said "on time October 31, 2016". When I checked my mail box at 2 pm I saw letters except for my package. I called the office. They are going to let me know that it is not guarantee delivery for that day and the tracking information said out for delivery. I went 2 hours later and check the information said "available to pick up". I was really upset because they have wrong tracking information in their computer systems.

In the last 2 weeks I've had issues with 3 packages: 1 priority mail package is lost and the postal rep called (even though I requested an email response) and proceeded to read the exact same tracking info I was already able to access online. Then she said, "The package seems to have disappeared". When I suggested she actually "track" it to the last destination scanned, she said that was "impossible." Another was misrouted to other cities and delayed by several days.

Post Service Logic - Ok, I was excited to send my first care package to my son in college. But unfortunately, I sent via the USPS and it went something like this: 10/24: Lionville (suburb of Philly) to Philly (makes sense so far). 10/25: Philly to Wilmington, DE, and a then 15 hours later they send right to same P.O. in Philly (makes no sense at all). 10/26: Philly to Louisville, KY (really?). Did I mention that the package is supposed to go to Pittsburgh? It's sort of a major city with 3 distribution centers! 10/27: Louisville to Warrendale, PA (well, at least they got it back in Pennsylvania but this small town is about 1 hour north of Pittsburgh) and there it sits but it has travel 1,100 miles so far. (Pittsburgh to Philly is about 300 miles.).

My order was not complete as per packing slip. I only received 2 items of 4 in the box. I would suspect the supplier. However whoever removed the items was courteous enough to place the packaging of missing items back in the box. He/she was also kind enough to leave the allen key used to adjust the missing items. Customer service does not help here, they claim that packages are never opened unintentionally, and if received open they label with a "received open" sticker. There is a lot of finger pointing, but it is very suspicious that the packaging and the allen key were left behind in the box. I will ensure that any amazon or ebay purchases I make will not use this postal service.

I've been trying to contact USPS for the past two weeks. Unfortunately, my hold time was 30 minutes to an hour every time I attempted to call - not only it is very discouraging but I have no freaking patience to wait on the phone that long. Also, USPS told me my box will arrived to my parents house on Oct 15, however, I just found out my mail is still sitting in Richmond, CA. until the barge is full. I paid 60 bucks to have my ** delivered, but this ** who works at the USPS post office never gave an option whether or not I want my mail sent via underground or air. Pisses me off!

What is the point of estimated dates of delivery? I mean seriously, my package has been rerouted from my local post office to others then back 3 times already. Do they have any idea how logistics are supposed to work? Is efficiency a thing? More than fed up with these people.

USPS Miami - Lost 3 packages delivered to the wrong address. They found 1 of my packages that was it. They gave me the run around forever. I lost 75 dollars in the process. The shipper had the right address but the postman delivered to the wrong address. I should not lose my money since the USPS lost it. I was told they would refund and then "oh no we cant." Very unprofessional.

I sent an important package overnight for delivery the next day by noon to Campbell's Soup Company and the driver logged the deliver attempt as 'Business Closed.' This is not possible. Don't tell me that Campbell's Soups' receiving center was closed at 11:49 am on a weekday. Also, why do we even provide phone numbers on the packing label? Nobody tried calling me or the recipient. I called to find out why this happened and I was told I can get my money reimbursed by the USPS store in which I shipped out of. So during my lunch hour I waited 20 mins in line, and another 20 mins to speak with both a Supervisor and a Manager.

I ordered some products from Amazon Prime on Sunday Oct. 23rd and received the products on Monday Oct. 24th. I looked at the packaging and it was delivered by USPS! I know that UPS might have been a partial carrier on this and UPS has always been an amazing company to work with but I am so proud of the USPS and the more than prompt delivery that I received. Thank you!

The inefficiencies of the US Postal "Service" absolutely blow my mind - and have so for the last 20 years! Mis-delivered mail is way too common. I always make an effort to get it to the right recipient. Can't always count on everyone doing that. That's what's scary. TWICE, a letter was delivered to me - clearly not the right address. I put it back in the mailbox - at a USPS office in the next town. I discovered it in my mailbox AGAIN two days later. Unfrigginbelievable! I applied to a job there and jumped through the completely outrageous hoops involved. They told me to go take a drug test - which is the very last thing any employer does before actual hire. I did so at great expense and effort. I haven't heard from them. I am a teetotaler. Don't drink, don't smoke... goody two shoes. I know I passed. No way at all to converse with a human there.

I had to send a package overnight which contained Professional Cinema Camera Drives which she allowed me to take home so I could download the footage we shot that day. I wanted to get the drives back to her ASAP so she could work on other projects and didn't have a lot of money so I decided to use USPS PRIORITY flat rate (1~3 days) packaging. I thought the key words "PRIORITY" and "OVERNIGHT" were representative of the service I was expecting.

My experience with Virginia Postal Services is horrible. They always lose your mail then make you pay to have it found. What a rip off. And they never deliver your mail to the right address. I feel so insecure because of the confidential mail I have been missing always ends up at a neighbor house. I mean what can we do about this besides complain. This system is screwed up. Here I am very pissed off about all the mail I am missing too. I moved to a new address which is like a curse here too because you may not see your mail for months after signing up online and filling out address change slips which is not right at all. Here I am three months later still haven't got 1 piece of mail here yet. I am fed up with this agency here??? Then if you are in the ghetto your mail boxes will be broken up or mail all over the ground and the mail carriers do not care at all. They truly suck here.

I am having a huge issue with delivery of mail and packages. It started in 2015 when I had to replace my trash can 3 times prompting me to install security cameras. What I found is that if the trash men placed the can near the mailboxes after emptying them, my mailman would ram them with their vehicle. I filed a complaint on the USPS website and shortly after my mailman left a notice threatening to cut off my mail service if I inconvenienced him again. That notice was left on a trash day when the cans had been hit by the mailman again.

Of the last three packages I had scheduled to be delivered by the USPS, two were lost and never left the origin facility. The package that was delivered was supposed to be 2-3 day delivery and took over a week. This organization has become a disgrace. They keep raising prices but the quality decreases. I always try to select another option for delivery and am willing to pay more to avoid USPS. The USPS should be ashamed of what they have become. Worst parcel delivery by far.

I understand that Monday was Columbus day, but to go on with no mail for 4 days? This is outrageous and unacceptable! We have bills to pay, I am still waiting on a check that needs to be deposited in the bank, so I can pay someone. And forget this week, every other week on a normal one, we get our mail like at 6:00-7:00 pm. This shouldn't be happening, we need our bills so we don't have past due on bills, and etc.

I seldom receive my packages on the expected delivery dates and many are misdirected. As for international mail and international packages, I usually have to wait for at least two weeks for them to clear customs at Chicago ISC. I often get packages that have been damaged either in transit or by a mail carrier. The process of filing a claim is lengthy and inconvenient as well. If I were to run a business the way that they do I would be out of a job in no time. Currently one of my packages from China has been sent from Chicago to Kansas and now to New Hampshire. My problem with this is that I live in Minnesota and the package was sent on the tenth of October.

We live in a residential area and our mail delivery leaves something to be desired. The mail person never rings the doorbell when a package has to be signed for! Today again - it is 06:45pm and a day after a holiday - NO MAIL! Local station says when mail is not delivered by 06:00pm it will be delivered the next day!!! Unacceptable!!!

I never got a package that was supposedly delivered at my foreign address. I have called, sent emails, used their online tools and I always get different information but I still can't find my package. It has been a whole month. Nobody ever answers the phone number of the specific Postal Office and obviously the mailbox is always full.

This was a very bizarre event. I am not disclosing what state or city I live in because I like where I am living, and don't want it to reflect poorly on the City. This is probably one or two bad apples in the midst of many good ones where I live. But first, the USPS agent I spoke to at first said the item was indeed signed for on 19th September 2016, and delivered. First, I never signed for it; and then, I said no such thing appeared on my computer. So I filed a case, and then when a supervisor at the actual local post office called me, she put me on hold and asked the carrier about the item, she said she had made an arrangement with me to leave it in my mailbox with the signature card. It was left in my mailbox, per my request, as I have a signature card.

Got a Mac makeup gift card stolen from the USPS Memphis, Tn office. I called and was assured they would look between the machines and call me back. I spoke to Pamela ** a customer relations coordinator and she still to this day didn't call me back. I left her several messages and she finally sent a letter saying "we are sorry, it's lost." They suck, horrible customer service and can barely understand their English at that office. Just a hot mess. Never again will I use USPS.

I think I don't have to repeat all other people's complaints of the deliveries, lost and stolen mails, nowhere to complain, USPS phone number is only a machine. I am just gonna vent about their horrendous website issues that they are not bothering to fix for years. First of all, DO NOT pay extra money to track your mail as their website is ALWAYS broken and your mail cannot be tracked.

I've had the same item tried to be delivered to my office building twice. Each time, the item says delivered, but it is nowhere to be found. Why doesn't USPS offer a proof of delivery for first class packages??? SO DISAPPOINTED. USPS has lost so many packages, and refuse to refund me even when I have insurance. What kind of people are they hiring?

USPS damaged another one of my items. How does USPS get away with having the most unscrupulous customer service in the world. Their website is prehistoric and seldom works... There is no wonder the USPS loses billions of dollars every year. Simple solution privatize it all, hand it to FedEx, UPS, DHL... I try not to use the USPS. Most of my packages are shipped via FedEx ground. I cannot get human on the phone at USPS customer service. When I email them they tell me to call customer service even though I state clearly I cannot get a human on the phone. Their claims process is useless...

We have lived in Lakeland, FL, for about 5 years now, and the local post office is a joke - one of the most incompetent, disorganized, and crazy bunch of lazy people I have ever dealt with. First, we get mail from about 3 blocks away in our box (which means they probably get some of ours too). Secondly, the carriers have inconsistent times and then miss half of the street sometimes. One carrier in particular - a fat woman who stays at the local Dollar Store in the bathroom for too long - even was cleaning out her mail truck in front of our house! Also, packages have been lost - more so in the past couple of years than in my whole time of receiving mail in my life - and there are days when the mail carriers just drive around the neighborhood aimlessly without knowing what they are doing. And, oh yes - we never have the same carrier twice, save the fat woman previously mentioned, and that causes more confusion.

Packages were found returned to me.

Been living at my newly assigned address (assigned 7 months ago by the building department) and my address is still not in the official USPS database. What do I have to do?

We have been having concerns since December 2015 with our USPS located in zip code 34609. We have been receiving the former residents' mail and also a pension for an unknown person. Number attempts have me made to notify the USPS that this family does not live here. Each time we put the mail in the outgoing as moved and every month the mail keeps being delivered. I don't know what kind of intelligence the mail carriers have if the incorrect person's mail keep being delivered. Finally, a perishable items all displaying Protect from Heat are clearly indicated on the label, these items are left at the door when knowingly my wife is home cause the vehicle is parked in the driveway. No effort to knock or ring the bell was attempted only to drop perishables in excess of 90 degree heat. The company that shipped the items was notified and has to reship the item due this negligence.

I am very disappointed with the USPS packaging because I received it opened. I just wanted to give my feedback on this experience because I often order stuff that is delivered from USPS and I have never had this problem with an open package and I am very disappointed but overall satisfied that it took nearly a day or two from Wisconsin to Pomona, California.

On 9/6/2016 a Orange Parcel Sorry We Missed You tag was placed in my LOCKED mailbox. On 9/13/16 went to local post office to actually pick up 2 pkgs with 2 slips. Was handed one, and Teresa told me she couldn't find the other one. Took name/phone /copy of tag-said she research and ask carrier. I waited, called next day, spoke with Supervisor, gave her track# and said it stated online it was delivered on 9/6/16. Only problem is- I NEVER picked it up, and still have slip left in box.

This employee did not provide any customer service - we are not receiving all of our mail since she is the only one in this office most of the time and she is rude and unprofessional. We are not the only folk who have had awful experiences with her. We have requested a refund for a box that she assured we could not use, now we have no interest in using it. We want this complaint escalated as it has been over a month (30 DAYS) since we have paid, yet have not received mail and did not have access to this box that we paid to rent. Consumer affairs representative Pat said we could be assure of our mail coming without a problem and to expect our refund.

I wanted to mail a letter with couple pairs of kids' earrings. I checked on USPS website "Estimate Postage", picked the option that this is a regular first class. Letter with rigid objects, the estimated postage is 47c + 21c of non-machinery fee. But when I got inside the Berryessa Postal Office, the service woman told me it has to be sent as a package and the cost is $2.62 instead.

I find it interesting that my bills always seem to show up but personal mail either mine coming in or mine going out has a 50% chance of making it to its location. Case in point mailing out first class 1 sheet of paper in a legal envelope with proper postage going to 20 different people with a Chicago or Chicago suburban addresses. Half of them make it, the other half, now where would they be? I have a return address on each piece of mail but was told by my Bartlett, Illinois post office that they no longer are required to return mail back to the sender. So the mail that I sent, the stamp I paid for just vanishes. This has been going on for over 10 years now with no explanation. However my electric, gas, phone bill, jury duty notification and alike all seem to magically make it to my doorstep. What the hell is going on here?? Seriously United States Postal Service what has happened to that last word in your title?

Had a 2 day delivery of an Amazon order. Never arrived. USPS website says tried to deliver, notice left. A total lie, was home all day. No notice. Package wasn't a sign for package either, so all they had to do was leave it at front door or in mailbox. They lied so as to not have to answer to Amazon. Gov't run business as usual.

I live in a rural area. Moved 5 yrs ago. The postal service picked a site that is 150 feet from my house for the mailbox. My box looks like its just sitting there in the middle of the woods on the side of a lonely dirt road. Hunters came out. Needless to say, within the first 3 months 2 boxes were shot up. 5 bullet holes altogether. My house sits right behind that site. One of my bedroom windows were also shot. Police called. Nothing can be done because no one had seen it happen. Just was told to move the box. The postal service refused to allow the box to be moved.

August 1, 2016. It is already more than one month and the mail has not reached the addressee yet. Is it ever going to reach?

I live in Costa Rica & my 92 year old mother lives in Florida, alone in her house with no car. She also has no computer & uses snail mail. The USPO official site touted a "brand new" stamp with a puppy on it & I knew mom would like that & not have to pay someone to drive her to the post office. She received $20 worth of paperwork from the PO with order numbers & tracking numbers but never got the stamps. I tried to contact them online but (like United) they refuse to be contacted online, so mom called the number on the paperwork. After a few hundred dollars worth of "investigation", they told her, "We delivered them. If you didn't get them, it's your fault." So in the end, the post office spent hundreds of dollars to deny mom the $10 worth of stamps I paid for with my debit card. As mom's father & husband both spent their careers with the PO, we are both saddened to see what it has become.

It's been 5 days and no update on when my certified mail (envelope) will get to my daughter at college. The tracking update says it's been in the destination city for 4 days and is on its way to the recipient's address. This has not changed for more than 4 days. USPS is not a reliable way of sending anything important.

I ordered a pair of shoes from a company and the package was sent to my home address. When it reached my home they said no one was there and they scratch off my zip code number and put in another one. My package has been looping the system for 3 weeks now. I called the post office, went to the post office, e-mailed the post office and their answer to me is good luck trying to find it. I've been tracking the number and it's been going from NJ to NY back and forth. I've called the post office and they hang up on me. Great isn't it.

USPS Insurance paid for pkg.

Hello, below you will read how my shipment went - horrible to say the least. I appreciate the cool pack and the foil wrapping to shield product quality. Everything tastes yummy. Will definitely order again. I am the type of consumer who is accountable, does my research, and prefers self-checkout. I do not itch and moan for nothing, and I don't patronize for customer service but rather business. That being said, I have held off this review but I couldn't be silent any more. The service here is atrocious. Before I continue, my carrier David and Ms. ** in the front are always professional and pleasant. I have NO qualms with either of them. This isn't my first issue with this PO.

USPS sucks!! Another third grade service after DMV. There is no guarantee your mail gets delivered especially if you are sending outside of US. They say they have an agreement with the country you are sending the package to, but there's no information about the office to contact to trace a failed delivery. No accountability whatsoever. Better choose Fedex or UPS, they at least guarantee delivery majority of the time. One of my poor judgements. I take the blame for not doing enough research. The least USPS can do is to propose this to the customers: "The delivery is not guaranteed, you may choose other shipping options even if costs more."

I misplaced my keys, so on July 8th, 2016 I paid $40.00 to have the lock replaced on my mail box. It will be seven weeks on Friday, and this still hasn't happened. It's difficult to get to the post office in Humble during their business hour. On my lunch break once a week, I'm having to make a 40 mile round trip to pick up my mail. I can't get a good answer out of anyone there. Like any gov't agency, I don't think they care.

If you can Return Receipts don't get delivered. Certified mail gets lost. The investigations get closed without me being notified. Mailboxes are left open in a building with a criminal landlord. I'm going to start writing to legislators to get some laws passed to change the lack of accountability. One sure way to become president in my view: force the airlines to be held accountable for non-weather related delays (as they do in Europe); track down telemarketing scumbags who ignore the DO NOT CALL REGISTRY; and improve govt services, like, you guessed it, the P.O.

So UPS can get a package halfway across the U.S. in 2-4 days but as soon as it's transferred to USPS, they decide to hold it for 4 days at my local post office and still have not shipped it to my house (note this post office is 7 miles or so from my house). Also none of those 4 days were weekends or holidays. All of those days they were open for business and mailing. They have just managed to skip that one package for the past 4 days. Tracking says they're trying to transfer it to another local post office before shipping it to my house, but that was 4 days ago. The other post office has still not received it from what tracking says, that was the last tracking update I have gotten and that was on the 16th of August. It used to not be this bad to use USPS for receiving packages. I really hope you can get your slow shipping issues resolved. Until then, I will not be looking forward to using USPS for receiving purchased packages.

We have had numerous issues with our post office over the years. We are constantly receiving the wrong mail, not receiving our packages even though the carrier has them marked as delivered (we have to go to post office to pick it up). The carrier is either on her phone talking loudly or is using headphones. The carrier has left a bag full of in our driveway, drove up the street and returned to retrieve it about 15 minutes later. We have spoken with the supervisors on the phone and in person and nothing gets resolved. All we get is excuses.

Wow! After seeing 656,000 reviews on here I almost decided not to post, because what's the point.? I'm a disabled vet who lives on a fixed income and I depend on my income to provide for my children. I moved into my current neighborhood in July 2015, up to that point I had never had any issues with USPS but have never used them often. However after moving into my current house my SSI checks have been delivered over a week late on 4 separate occasions. I have also had my VA medications delivered to my neighbors mailbox on 3 occasions, and her meds in my box twice now. I also had a neighbor who lives around the corner have their $800 dollar cases of wine from a vineyard in Oregon delivered to my door twice.

I mailed a package of precious fragile items and three were broken in shipment. The box arrived at the destination smashed. It looked as though it was deliberate. The package was marked FRAGILE. These items were not expensive items, just old sentimental things. These were items that might be found for under $5 at a garage sale, but are irreplaceable to me. There is no receipt and money is not what I want. I would rather see someone at the post office doing their job correctly and responsibly!

A mail order prescription was lost by the post office. Second lost package in 3 weeks. I filed a case with USPS but they have not found my medicine and since the tracking says it was delivered the pharmacy wont refill it till September. The post office said the driver manually scanned it instead of electronically scanning it and they said because of that it could be anywhere. This is unacceptable! It is medication I need and now can't get. We have several different drivers from the post office that runs this route. We have had people in the neighborhood show up at our house with our mail that was delivered to the wrong address. I think it should be a law that any mail order prescriptions should be signed for by an adult. It could get into anybody's hands, including a child! What can I do now to get my medicine that I need that the post office lost?

I want to share my experience and frustration with the USPS. Not long ago I had to go in person to the post office to ask about not receiving a package that the tracking # said had been delivered and signed for a week prior. It had not been delivered or signed for because no one was at home. We were out of town. Finally someone, a bunny rabbit, (I hope you're reading this) went in the back to look for it and then came back with my packet. She apologized for the mail carrier changing the tracking to delivered when indeed it had not been.

Let's start with the fact that I cannot get a package delivered on a Saturday. I do a lot of ordering through Amazon and I pay for Amazon Prime so I can get free 2 day shipping. I order something on a Thursday and I won't get it until a Monday if I am lucky. The best part is the tracking will say that it's been delivered. This means the mail carrier scans in my package in the morning before heading out to deliver (which is NOT what is supposed to happen) then just doesn't bother to deliver it until Monday. (My father worked for the USPS for years so I know that this is incorrect procedure).

Well, my package is suppose to be here 8/6/16. Looks like it's going to be 8/8/16. Better late than never. Should have sent it UPS...

I am very unhappy about the service with USPS. I shipped a care package my son (US Army) officer in Fort Benning. I shipped with priority mail, my box did not get delivery to the right place, but it was sent to USPS' recovery center. I wrote the shipping and sender address on the box. I asked to put fragile on it, but my box still end up unable to ship back to the sender or the recipient. It took me days to find out this happened. When I try to called the customer care center, no one willing to help but just read to you the message from the tracking bar, which I already knew from putting my tacking # in. I told them I knew my package end up in the recovery center. I asked to get a contact #, they will not give to you.

I moved the beginning of July and put in a change of address. Well, since then I have only received 2 pieces of mail. I had legal papers mailed to me on July 12 and never received them. They ironically got returned to the sender on August 3rd with a sticker that said "vacant - return to sender undeliverable." I have spoke with the local office numerous times with no resolution. I filed a formal complaint with still no answers to where my mail is. The answers I get are ridiculous. Not one person has given me the same answer twice. I filed a second complaint and was told Consumer Affairs would call me within 72 hours. That didn't happen. I called again and was told Consumer Affairs was not contacted about my problem and they respond within 24 hours. Not true! I called Consumer Affairs myself and have only been able to leave a voicemail since clearly no one there answers the phone.

I have been receiving sporadic mail since July, our regular mail carrier has not been around. I receive my paychecks through the mail and of course my bills. I have not received any bills or my checks which usually arrive around the 1st of the month every month. In July medications were delivered to me that belonged to a house around the corner, I got in my car and delivered them. Mail that was delivered to my home mistakenly I put on the door with delivered to wrong street. Right address wrong street.

I have mail order medication to treat connective tissue disease and fibromyalgia. My meds were ordered just over 2 weeks ago. I have been calling the Warrendale, PA post office just about everyday to get info for my medications. Today, the new story they fed me was "We are unable to find your package. It is being investigated." A representative was to contact me 2 days ago. "Did the representative contact you?" I replied, "No! If anyone called me, I wouldn't be calling you again!"

Sold DVD on eBay shipped in a large envelope. Charged by buyer extra shipping cost when delivered. When I contacted them they stated the item should have been charged as a package not a large envelope. Last time I looked a envelope was a envelope and a package is usually a box. USPS case # ** - been shipping stuff like this forever and now they say it's a package? Bait and switch shipping charges may cost me negative feedback on eBay. No wonder they are going Bankrupt. Will start using UPS and FedEx from now on.

I have a bad experience with USPS. The reason being a Priority Mail letter sent from Hockessin 651 VALLEY ROAD, DE- 19707-9998 Post Office on 07-20-2016 to New-Delhi (India) has not been delivered till date which contains important documents, and I am suffering heavy loss as well as unnecessary tension. The receipt # is ** posted on 07-20-2016 through Mail. Will someone help me? Thanks.

Package containing our passports is nowhere to be found. We received delivery confirmation, however we were by our mailbox within minutes of the notification and there was no package to be found. Now we don't have passports for our upcoming trip and there doesn't appear to be enough time to even have new ones expedited which means we'll likely have to book new a new flight out and miss out on the first week of our trip... Never mind the experiences we'll miss out on by not getting to visit the first country on the itinerary, but the $$$ it's going to cost us to replace everything??? Awful.

I think of those who work in the offices in the post offices in Jacksonville, FL are a freakin joke. You never answer the phone and when you do, YOU NEVER KNOW ANYTHING. ITS ALWAYS “I DONT KNOW” OR “I CANT HELP YOU” OR “I DONT HAVE THAT INFORMATION.” I think you guys are a bunch of lazy, time wasting people. If you dont like your job or cant perform all of the duties of working at the post office, please walk off the job so someone who is capable and qualified to do the job can work...

My mail carrier, Henry **, refuses to pick up a scheduled package because he claims he is only allowed to pick up packages 8 oz or less. No other mail carrier has ever refused to pick up my packages. The description on the USPS website states they do not pick up packages of more than 70lbs which is very different from 8 oz or less. He says that is the training he received and if want to complain, I can go ahead.

USPS damage my package and won't honor the insurance is supposed to cover lost, damage, missing package. This is a scam.

We shipped a package by USPS 1-Day Priority Express Mail. It arrived a day late and the post office will NOT issue a refund for the shipping as advertised. The money-back guarantee as well as customer service is non-existent. Ship your overnight packages with anybody but them!

The whole system should be eradicated as it serves no use but creates consistent distress from stolen parcels that are claimed to have been delivered, or delayed delivery, and the most nasty employees. America is better off without this system. The post office guy just passed by my house without stopping to deliver my item. When I tracked it online, it states that I wasn't at home and that notice was left, but there was no notice either since he didn't stop at my house. I couldn't believe it.

Continuing problem of missing packages. This is the second package this week. Postal carrier delivers my packages to other neighboring houses. Poor service. Carrier was adamant she delivered the package to my house when in reality it was a neighboring house down the street. Neighbor delivered package later that evening. The latest package is still missing, yet tracking shows as delivered hours after our regular mail delivery.

The USPS here in Gray, Me has lost quite a few of my packages. Some at a cost of hundreds. The people here at the office and out delivering are useless pieces of trash... Only reason they even have a job is because the GOV hires anyone with no brain... simple... Just look at the US government. I'll be glad when the USPS gets done and someone else takes over mail delivery.

I took advantage of no stamps required system but never used it. After registering I did not use it but the charge was automated on a time basis and the charge was applied. Amount: 111.93.

Once again USPS has delayed my package and of course there is no recourse as they say it's not a guaranteed delivery date - then why do you charge more for priority or express mail if you won't guarantee it. They need UPS or Fedex to take over mail delivery. I wish I could give no stars as that is what they deserve!

The system of USPS is a mess. They lost a very important document and they said it's delivered. Now I have to pay fees 385$, lost my job offer, and waited one year without a job for this document to be eligible to work in the country. Their customer service sucks and the post office (3000 Chestnut Street, Philadelphia) has no actions to help... I am so depressed because of this and I recommend everyone not to use their services or not to let them deliver your packages. Just pick it up or better to avoid them.

I had to call to file an Investigation Claim for a package that was signed off as delivered but never received. This package was supposedly delivered to the office of the apartments, but they claim they do not have it. I reached out to the sender and explained that I didn't have the package and was told to file a claim. I explained this to the very rude lady on the phone and was told that there was nothing to investigate since the carrier had done her/his job and delivered that package.

I shipped a package from the Haw River post office insured for 2-day delivery. The USPS lost my package which was a $2,200 dollar package and I only had $50 of insurance. I've been shipping with the USPS for 15 years and never had anything like this happen. I have contacted the USPS, but not getting any results from them.

I naively sent thousands of dollars of rare and valuable photography books from the West Coast to the East coast, at Bell Gardens, postal station. They disappeared. Apparently this is a common event, stuff disappears at Bell Gardens, postal transport station so often that, it's known as the black hole. Why the FBI or even some Government oversight agency isn't ending this obvious criminal behavior is a puzzle I plan to find out about, writing authorities and Congress people. If I was on the West Coast, I would be confronting the manager of that station in person.

I have been receiving mail with my neighbors address as well as my neighbors receiving my mail. I tried to contact the Avondale Postal Service for days and no one answers their phone. I also tried the 800 number and waited on the phone for an hour and a half, only to be told there's a postal outage so call back some other time. I wanted to see if I was the only one receiving other people's mail, so I posted on our community page. I had an overwhelming response from people in my neighborhood having the same problem.

I called the consumer affairs for the USPS in Miami, FL and got treated very rudely when trying to open up a complaint case. Pretty much I got cut off when I was explaining to the clerk the issues that I was having with getting no mail delivery to the new community that I moved into. Our entire community is not receiving mail, the local post office is not being cooperative because of issues with the Developer's representative. In the process everyone has their mailbox on their property line just like the surrounding communities and they are refusing to deliver our mail and holding it at the post office because they want the mailboxes set up in a certain way. The clerk who took my information told me that she couldn't help me because that was an issue that I had to take up with the local post office. The local post office is not helping the entire community, so who is going to help us? It a very desperate situation and we need help now, not tomorrow.

For over 2 weeks all of my mail is missing. My id, accounts, visa cards, packages, business merchandise. Overwhelming amount Missing. Not delivered nor returned. Someone has now tried getting access to 2 of my accounts. Both account information should have been delivered in that time frame. I have 5 cases open for investigation, none of which has even so much as looked at. Not even with the escalations. I have called you!!! Federal trade commission, Investigators, Postmaster etc! NOTHING HAS BEEN DONE. NOT EVEN LOOKED AT! **. I am now looking for a federal Attorney because basically I am being told I have no rights.

I feel like my post master is getting paid enough money to stand around collecting our mail passing out mail etc... Well I was told not to call back. Lol. Um I thought you worked there and last time I checked a phone call was just as important as a walk in. I find this lady very rude and very lazy.

I went to their tracking website and it said I would received my package on July 2. TWO DAYS later, no package. THEN they post on their tracking site the package has been delayed (well no duh), and I won't receive it for 5 more days. This isn't the first time they've been sloppy with tracking updates and shipping time. Maybe if more companies would stop using them, they'd straighten up.

I can't even call them and complain because it's things without a tracking number. If they have a tracking number, I get it. But I've been getting samples for 10 years now for reviewing and ever since this lady has taken over, I haven't got ONE SINGLE SAMPLE when she runs. Caught on a day off, a man was running the route and sure enough, I got one. It's been months since I have received anything but that one without a tracking number and it's only been when she wasn't working that day. I am so mad and don't know what to do because I don't have proof. But have been doing this for years and never had this problem until these last few months. I kept thinking it was me, but now it's been literally months so I know I'm not crazy. I even get emails asking, "did you like your sample" or "can you review here?" with no product having been received.

I had the absolute worst experience with USPS. I had a package sent up to me from Maryland up to State College because I was attending school at Penn State and had forgotten something very important at home. Because it was such an important item, I requested that priority mail be used simply because it was relating to a health issue and I required the package immediately. When the package finally arrived in State College, my address was apparently "undeliverable" because my name wasn't on the mail box. I live in temporary housing as many students do and share a house with 3 other people so we weren't really supposed to put our names on the mailbox as per the instructions of our landlord. Not to mention that this has never been a problem with UPS or FedEx as they have always been able to deliver any packages right to my doorstep.

Tracking technology with emails sent to you when you didn't give them your email address! Weird! They don't honor your privacy, they collect it and share it, and then try to intimidate you to let you know they have that technology!

My parents have been trying to contact consumer affairs for the post office. We were supposed to have two very important letters delivered to us around November of last year. These letters were crucial for my parents ability to work. We went to the post office and were told to call a certain number, which we did. We made a complaint because as you can tell many months have gone by and we haven't received any of the letters. We were supposed to get a letter in the mail which we could use to show that our previous letters were "lost". But this letter as we called today to ask why it hasn't arrived, we were told that it seems that it too was lost. This is a horrible situation that I hope we can solve but we have not been able to contact anyone that would help us or we haven't understood why all these important letters have been getting lost. Please please please. We need an answer. We need help. Thank you so much!

Had the same mailbox for 10 years and suddenly it's 1 inch too short. Kids hit it with a baseball bat 10 years ago, so when I unbent it, the pole snapped making it 35 inches to stand up. I got a citation that it was not 36 inches. So, I had to spend 40 dollars for a new one and had heat stroke in the hot Florida June weather digging the post hole. I watched them deliver my mail every day, and they never had a problem reaching the box. Not only that, but the woman was very rude. I've never seen her before, and I went out and said "thank you lady" with a smile to get my mail and she went off about my mailbox was too short and wrote me a citation. Also, my mail is suspended until it's fixed. Not only that, but then she came to my door later with a box and said "I distracted her". She was so rude and nasty. I can't believe these people have a pension.

The only reason I'm giving the post office service in Port Chester 1 stars because I can't give them zero. For 2 months I have been not receiving my Amazon packages. When I've gone over to the post office the supervisor says he has spoken to the guy and it will be resolved. 2 months have gone by and it's still not going on. This delivery person is too lazy to ring the bell and walk up the stairs. He says he puts a notice that I have not gotten a notice in two months. No packages in 2 months. I have to go to the Post Office and picked up but now I'm going to threaten them to see if I can get my mail.

I went on vacation for 3 months, so I put a hold on my mail. Thinking I would save the USPS some money. I will now have my mail forwarded to my sisters for 3 months. Why try and save the USPS money? My box at the mobile home park where I live will hold quite a bit of mail. When I returned home it was empty and the P.O. said they could only hold mail for 30 days. Never complain to the postal employees. Since I did, I have not received mail that I know was addressed correctly. I continue to get notices from banks and magazines that mail has been returned. When I check they have the correct address on file. I always get junk mail, but replacement credit cards and statements never make it into my mailbox.

I've been reading a lot of reviews the last few days, trying to figure out what's going on with the new and improved USPS Priority Express shipping. It's insane that they can guarantee a delivery date, and then never follow through. It's not about the money at all, and I'd guess that everyone would agree. It's about getting a package when they promise it. Mine is currently only a day late now, but tracking shows its across the U.S. still. Who knows if that's accurate, though?

I purchase and sell on eBay like many others. I have recently moved to an apartment (3 months prior) and my mail is very inconsistent at best. High dollar items left at my door & mail taken back instead of left at office as is suppose to happen, mail literally jammed in my mail box, though it does not fit - you get the gist of it I am sure. I, as many others, have complained to no avail about our carrier. No one knows how he is keeping his job.

USPS is either totally incompetent or run by thieves. I go for weeks and do not receive any mail and finally receive tons of mail. I ordered a part from ebay and tracking states they arrive but never in my mailbox. Just order 60.00 carburetor and tracking stated it arrived but not in mail box. Either the route person is stealing the packages or placing them in wrong mailbox. Before hiring, USPS should require applicants to take and pass an IQ test!!!

It took them one week to deliver my mail – the one I paid extra to get delivered in 2 days. Worse postal service.