FedEx Reviews

FedEx has taken up a void, between Regular post and expedited post, Amazon is truly their best friends. They have some work to do to beat UPS for timeliness and courtesy, but they are getting there.

Fast shipping for a reasonable price. Fedex office stores are great resources and packing service is superb. We ship clothes when we travel instead of schlepping and checking bags; Fedex always meets our need.

Ordered an item from Amazon that was shipped using FedEx Smartpost. Through Amazon's tracking info it showed the item had arrived at my local post office and was "out for delivery". When, after three days I still had not received it I contacted the seller from Amazon. I was informed that the item was "lost'. It's been nearly a month, I still haven't received it.

We have received many packages from this shipper. More often than not the boxes are torn or crushed in some way. Packages also have been left in the rain and the driver didn't bother to put it in a plastic bag OR on the front porch where it wouldn't get wet.

I would rather go with FedEx because their transit time seems quicker than UPS. The rates to ship things are about the same and FedEx has great customer service in my opinion. I would definitely recommend this company to send packages and small items.

I love this company, their delivery service and customer service is over the top. They take extra care to make sure that packages are delivered without damage and they are fast and efficient. Worth every penny.

This carrier’s drivers do not knock on your door, they just leave it on the porch. Then you may get a delivery notice from their website, or not. My route driver runs earlier than UPS/USPS, so that’s a plus.

Early delivery even on Saturdays. Always ring door bell when package is left. They are very courteous, very well groomed, and speedy. Never any problems.

I have had so many of their drivers wrap parcels in plastic as I do not have a large place where they can deposit them. One driver even went so far as to place sticker on my living room window that said it was waiting for me on the driveway side of the house.

I’m not very pleased when I find my shipment is coming in on FedEx. I live in a rural area that is fenced and all other carriers have no problem setting packages over the 4' high gate. FedEx will leave a note saying I have to go to Whouse to pick up. 25 miles one way! Many times I’m home and never heard them.

My experience with FedEx is most often as a recipient of a package. That experience has generally been positive with parcels being delivered promptly and being placed in safe locations ie within the porch area (not on the stairs). I dont often use FedEx for outgoing packages mostly because it is sometimes hard to find a location and hours haven't been as flexible as Canada Post.

If FedEx is the shipper, I no longer opt for their faster delivery offerings - somehow there's always a delay that causes what should have been a faster delivery time to equate to the cheaper option. Other than that, they're pretty alright.

Absolutely the worst customer service. We have gotten many packages through FedEx and every single time, They always take them to a neighbor's house instead of to our house. We have told them many times that our neighbors are known thieves and not to leave our packages there. But to leave them at our house. They also know my place of business and have been told they can leave them there and never do. I do not recommend FedEx at all. We have since switch to UPS and we have had no problems.

I wish the drivers would spend more time reading the package instead of being in a hurry. When living in an apartment, they are so rushed and just throw the package at the wrong door. Marking it delivered and I have to go on the hunt for it.

I have been using FedEx for many years in New York, Florida, and now in North Carolina. I ran an Agriculture Business for years and relied on them every day. They never disappointed me. I have observed their many trucks on the road. The drivers are professional and use safety and precaution. I think that is very important.

They're fast and have everything you need to ship right there. Most of it is free. They also have fax machines and copiers and web access print from phone. Definitely know their business and how to go beyond in service. Fast on time shipping. Pricey but you get what you pay for.

I have received many packages via FedEx and they have always arrived in satisfactory condition. I have sent packages overnight and have only had one experience with a delivery being delayed due to extreme weather conditions. Overall, I am very pleased with FedEx services.

From my experience FedEx is very consumer oriented. The people who deliver my packages make sure they are as hidden as possible, or close to door. They always knock, so you know something has arrived. They have been very accommodating when returning things.

Where I stay through the week I get packages delivered just about every week and I am very impressed with the timing of the delivery not to mention my driver is a very awesome respectful gentleman whose company has always been my number 1.

I have ordered several items from various vendors and they ship via FedEx. When the tracking number was provided by FedEx, I was able to track the package and it was delivered as stated in good condition.

We had a large package delivered by FedEx that was soaked from being in the rain for hours. We were never emailed or called. A simple message to let us know when it was coming would have been helpful.

If I need a package to get there in 1 or 2 Days I use FedEx as they have unbeatable services. Same goes for a package shipped by FedEx Ground. Always there on time and intact no matter which service used.

I've always preferred Fedex for fast delivery. With their new drop ship to finish with USPS though, I'm not so happy. I also DON'T recommend their Smartpost. That delivery actually took 3 times as long as USPS regular mail. So stick with regular Fedex service and you'll be fine.

FedEx doesn't handle any packages with care. I have had multiple FedEx packages damaged during shipment. Even got a call one time from someone reporting my company had multiple packages fall off the FedEx truck on a main highway where they were left and I had to go pick them up off the side of the road. To make matters worse the packages contained goods all valued over $5000.00 per package and up.

I have always been satisfied with delivery from this company. Packages are never crushed and when Beecher with packages getting house the driver always helps me. The package are always delivered on time.

They deliver without signature often. Even when it's listed to get a signature. Lost many items due to this that were high ticket. Insured thank god. But the hassle. They do however, package the items delicately.

Very bad at delivery date and times. Deliver to wrong address or damaged one of my packages look like it was run over by the truck.

Always on time as indicated on tracking. I have been using FedEx for 15 years and wouldn't consider another company. The rates seem to be fair. The shipping boxes are free and the tape the boxes for free as well. Best thing is the pickup your shipment if you decided not to take to one of their local service center.

FedEx is always delivers on time or have your packages at your door prior to the schedule date. I am always notified when or if my package will be earlier than expected, I am very please... and impressed their timely delivery.

This company delivers very promptly with care for placement. Professional and courteous along with focus on their job. Everything is always handled and delivered as you would expect. Packages are always covered properly during inclement weather conditions also.

Reliable, on time, you can always trust with your package and great customer service. Competitive prices and convenient locations. Reliable and Affordable. Create a Shipping Label is easy. Has Time-Definite Shipping.

Recently I signed up for a produce subscription program and they chose FedEx as their delivery company. Only once has the package arrived on the day it was supposed to. It's not the driver himself, it's coming from their warehouse. One package spent two days in a warehouse 25 miles from my house. I could have driven over to pick it up. By the time it got to me most of the fruit was destroyed as it took three extra days of travel time over and above the time it took to get from Chicago to the Metro Detroit area. So much for the subscription company making any profits as they chose to refund my payment three times due to the shipments being late or withheld altogether after they discovered the boxes were still stuck at a warehouse.

Fed-Ex is the gold standard in the shipping industry. I have used them for 20+ years and they have always provided excellent customer service. I appreciate the various delivery options and the price is one of the best in the industry. They are skilled in handling deliveries of various sizes and weights both domestic and internationally.

FedEx employees are always affable and more than willing to place your packages, boxes or whatever you have ordered wherever you state. They are timely with deliveries. Tracking deliveries is simple and tracking information accurate.

We have always been sure of FedEx deliveries because of their ability to reach our house and deliver the packages WHOLE and in one piece. They know just where to leave packages if we are not home, We have had problems with other services. I vote for FedEx.

Receive packages often. Never a problem, and always on time or early. Amazing. Would request FedEx EVERY time if I could. Other services are good, but FedEx is just superior. And returns and shipping are easy as you please.

FEDEX drivers must be under tremendous pressure to perform. They drive too fast. They take chances in traffic. They take no time to deliver packages. The ones I've dealt with are extremely discourteous.

Recently received two different parcels; one was received in 2 days, the other in 3 days. Both in very good condition. I have no complaints about their service either this year or in past years, so they have been very consistent.

I have been using FedEx for quite some time. Most of my shipments are overnight live cargo. They have NEVER missed a delivery time deadline, never have I received Cronin poor condition, always get notification of shipment in transit, with constant updates. They are just as competent with my other shipments which are residential ground shipments. Now more convenient ship locations any Walmart has a shipping, copy, packing location within the store, great move. Would consider them to the best for oversized items & high value item shipping. If I have a choice of shippers I take FedEx over others.

I like receiving the emails for shipments so I know when to expect my package. I wish FedEx (USPS and others) would ring doorbell when they deliver, even if they don't stay. Often, I'm home and I don't know the package was delivered until later.

Fed Ex has been a major provider and felt confident when they delivered. No question on trained staff, service and secure delivery of the items or personnel delivering the materials to work or sometimes our home. Most of the experience with fedex has been with delivery regarding work materials. In conclusion, the FedEx brand is a good source for delivery services.

Overall satisfied. Price is a bit high but good quality service. Can't complain about the service. Fast and efficient. I use the service for work purposes. The drop off is easy and I like that there are several pick up times. Moreover, it is convenient that you can make several accounts for a corporate account. It makes it easy for tracking purposes.

I have had trouble with on time and changes in schedules. I have had perishables come late and had to have them replaced because they were in transit too long. I have had better results with other carriers.

I appreciate how they ring the doorbell to let you know the package is delivered. I also like that you can follow your packages online and make requests or schedule different times for delivery. It makes receiving packages easier.

FedEx has always gotten my package to me on time or early. I've never had a bad experience with them. If I have a choice in shipping I always choose FedEx. Their shipping rates are competitive as well.

Package not delivered as recorded as recorded. On 1/28/2020 FedEx recorded package to my address delivered around mid-day. Three days later I started checking for the package. First calling the 800 number at FedEx. They said it had been delivered at my address. I replied no it had not, and told them that I believed it had been taken to the townhouses around the corner with the same number and similar street name. I was told again that it had been dropped at the proper address. I then filed a claim for a lost package, explaining again the home with the same number and similar name around the corner. 15 days later the people in that house bring the package to me, telling me that FedEx had dropped it off at their house.

Once again FedEx claims they delivered something but nothing is here. Last time, they never found but thankfully the product company sent a new one! This time, they claim my package was delivered, while I was home, but there is nothing here. Checked my neighbors as well, nothing. Yet now I have to wait at least a day to hear what they're going to do next. Instead, why not contact the driver (there's new tech that's available to contact someone real time - it's called a PHONE) to see what he did...or didn't do in this case. The company is a joke - for a global logistics company, I think they need some help...say from the UPS or USPS.

Fast, effective, easy to track, easy to call if issues arise. I used them and found rates to be comparable the other companies. The drop boxes seem to be an effective tool as well. Delivery drivers seem to know company policy as well.

FedEx is the high cost option when it comes to shipping. Generally their packages arrive in good shape. Rarely do this miss their "timing" commitments. On the road, I find them to be extremely arrogant and thinking the road is only for them. Problems on-the-road have been routine for our family and border on being extremely unsafe at times. They don't give a ** about other drivers!

I am not satisfied with attitude of drivers. They throw packages. Don't let you know they are there. And don't have a lot. They don't have time. They tell you 10 minutes is all they have at every stop. Home is shorter. Good luck. Ship UPS overnight.

Quick, reliable, was easy to reach when I had a question on a shipment coming from across the country. Reached a live person when I called their hotline. Very helpful, understood my request and answered all my questions.

They just leave the package on the porch without a knock or ringing the doorbell. I never know when I have a package. I leave by the back or side door where the garage is located. I cannot see what is on the front porch. As I do not know packages have been left, many of them have been stolen.

Every shipment I’ve made or received has been handled as though the customer reps were shipping their own items. Prompt as promised, confident pkg will article as promised and in the same condition. Also pkgs have never been left out of doors to be damaged or stolen.

The shipment was right on time and placed carefully on our porch. FedEx never disappoints. I have used them several times and their dates are always accurate. If there is ever a problem they will let you know.

The drivers of the trucks drive fast and are rude when sharing the road. They cut off other drivers. They speed. They put other drivers at risk with the way they drive. The company does in fact deliver quickly and the parcels are handled well.

Always arrives on time, we required signing for packages and they complied. Delivery person is always courteous and friendly. As far as shipping goes they will gladly come and pick up your packages. Just make arrangements and pay online. This is very helpful for those that can't take their packages in themselves.

FedEx seems to always have very polite personnel and knowledgeable. They have answers and answer all questions. Overall I have had nothing but good and prompt service from them. I would recommend them to anyone.

I use FedEx once and awhile, their prices are decent, always on time, sometimes a head of schedule. Never had any problems with getting or sending packages. Tracking is simple and up to date and the employees are always friendly.

Great carrier, but I will say that prices have started to scare me a bit. I have used FedEx for both business and personal needs, and have always valued it over UPS. I have started using USPS Priority, and it is a more reasonable option.

Packages are always in good condition compared to other shippers. They actually ring the doorbell versus dropping the box & running. The price is a little higher, but it is worth it. I am happy when a store uses FedEx.

I've been satisfied with FedEx. Any issues I have they have taken care of it right away and call me back. To make sure I was completely satisfied and that there were no other problems and if I had any questions give them a call.

I have used many shippers on your list and Fedex is more customer orientated, with polite call centers, pickup centers. They are on time and our shipments never get lost in transit like UPS - United Postal Service does. UPS - United Postal Service is so rude and disconnected and tired of their jobs that it shows in how they treat customers. I don't use USPS because I was told that they are affiliated with UPS - United Postal Service.

When I ship with Fedex, or have received a package from Fedex my previous experiences have spoke volumes in regards to the quality of service. Each and every employee has modeled speed, courteous and pleasant demeanors, and dressed, spoke, and acted with professionalism. They have a job to do, and get it done efficiently. I trust this company with all their employees, and services. All of my dealings with them have been outstanding

Whenever I order online I hope the order will be delivered via FedEx rather than the USPS! They are the absolute worst. I can always count on FedEx to deliver my orders on time and I always use the text alert and I have all the info I need to know exactly when it will arrive.

Delivery was on time and still packaged well. I was home at the time and the driver rang the doorbell. He handed my package to me personally. It was a pretty special delivery, something that I had ordered for my sister.

I really like FedEx because they deliver every day of the week unlike the other carriers that do not deliver on the weekend. Another reason I like FedEx is because they are a NASCAR sponsor. Any dealings I have has with FedEx Have been positive and trouble free.

They lost my bed and gave me the run around for a month. Then someone showed up saying they delivered it when they didn't. No one took responsibility for anything. I had to have another bed shipped. I believe they stole my first bed.

Throughout the years of using Fed Ex I would rate them as a Superior delivery service. Especially because they deliver the packages at the earliest times of the day. You are not left inconvenienced with waiting to handle a business matter the next day because the package was delivered late in the day. I have found their tracking information to be exact and have never had to call their customer service for more clear information. Thanks Fed Ex!

You can make arrangements if you can't receive your package at your registered mailing address if you miss your delivery pickup. Or you having problems with your packaged being stolen from in front of your delivery address due to package thieves or someone that feels like they need a come up off your package. Or someone in or at your mailing address can just pickup. Your package and think it's there's with your name on the receiving label. Or if you feel that it's best to ship your package to a FedEx delivery address destination to avoid all negative active around your mailing address.

On an overall basis FedEx shipping isn’t that much different than other shippers except in their “care” and ability to follow any “specific” or “special“ instructions. I’ve had at least 3 separate packages left at the edge of my driveway or dropped at my mailbox (on the ground) without any notification to me in any way. They will leave a package on your porch and never let anyone in the house know it’s there, just drop and walk away, which is very helpful to porch package thieves!!!

They have the nicest workers. They deliver the packages on time. They always ask if they can help me with the heavier packages. One even wrap a package in plastic when it was raining and I thought that was very sweet of him! I shopped online for Christmas and had quite a few deliveries. I had deliveries with UPS and USPS and even though their delivers were good, I was way happier with FedEx.

We have always received packages on time and in excellent condition. We have never had issues with what we ship or what we received. UPS is our first choice always when we want to send parcels inside the USA and even abroad.

FedEx drivers that I have interacted with were very friendly and polite. They answered the questions I had. They helped me with the heavier items to move them to the front of my doorway. A couple of deliveries were actually ahead of schedule.

They are not predictable about time of delivery. They love to sneak in and put a note saying you have to pick up delivery. They do not give you time to answer your door for a package that needs a signature. Most of the time they don't even ring or knock at the door. They put a sticker on and run!

** Fedex. Ordered in two parts. First arrived on Tuesday, no prob. Second--I find out, cannot be delivered for three days because they said I put in the address wrong and they won't deliver on weekends. Weird, given Tuesday's delivery made it. At no point did they offer explanation for that. They were Valentine's flowers. Perishable. Was told they were contacting the manager. They literally, left me on hold, for 90 minutes. 93 to be exact. They left me on hold instead of actually doing something. This is not the first time I have had a problem with FedEx. Their customer service staff will actively lie to you, ice you out on hold, do ANYTHING to just get you off the line. I am so beyond frustrated and cannot understand how this company is still in business. I work with a law firm in upstate NY and refuse to do business with anyone who ships via FedEx. The shipment, will go wrong.

Their drivers have no respect for items they deliver. Company doesn't pay when their drivers break or steal the items, when you file complaints with the company they do not answer you back. They pretend that the incident did not occur. They never give you a direct answer. They blame everybody else for their mishaps. It's a shame.

I live in a rural area in Arkansas. When FedEx delivers here, the driver is always professional and polite. I use the FedEx Mobile App. for tracking any packages arriving. Great service. Keep it up FedEx.

Best delivery service without a doubt the past decade in Sierra Vista, AZ. Drivers courteous, helpful and will go out of their way to assist handicaped seniors. HIGHLY RECOMMEND. Packages always delivered in a timely manner.

I've never had issues with Fedex. Always on time and packages are never damaged. Great service with delivery and locally mailing out. Friendly, helpful staff. No bad service. Prices are good too. Not too expensive.

FedEx has my most overall rating because they deliver undamaged packages over other companies and they deliver on time with pride in their work. They deliver personally and do not just leave a package sitting without you knowing it.

Frequent untrackable, misplacement or loss of packages. They also report untruthful delivery comments. Stating that the package has been delivered and left on the front porch concerning the recipient, when in fact it has been put in the mailbox.

Most reliable carrier. FedEx delivers worldwide. Used in business as well as personal. Usually ships my luggage when I travel. I trust them that much. They never lost my luggage in over 20 years!

We receive daily shipments from FedEx Ground. In non holiday season, they are usually on time. The delivery driver is nice. During Christmas, they held one of my product shipments hostage for close to two weeks. Customer service flat out refused to help, even though the tracking showed it was at their delivery warehouse. I wasn't allowed to pick it up, and they would offer no assistance in helping me retrieve/deliver the package. In the past month, my deliveries are 'timely' however we have almost daily damage to the contents (not the fault of the shipper). They just don't seem to care as a company.

Consistently in rural area where I reside the ground FedEx substitute driver consistently fails to deliver packages to the address on the label but leave them miles away at a FedEx drop off location without my authorization. When complaint filed the ground FedEx office refuses to have the driver pick up package and deliver as paid for to the address addressed. Recommend using other shippers.

FedEx ground has major issues. In one month I had 3 parcels going to different addresses in different states “lost”. The packages were never delivered, never found and one was not replaceable. Totally unacceptable.

All the different drivers and places I have worked they always seemingly never try to put packages under a porch, try to open a door or anything to put them out of the weather especially when it obvious what is in the package like electronics. Poor attitude of caring.

They are very detailed and accurate when product comes and I’ve never had a issue with damaged packages. The instructions are easy to do. I would rate a 10000000000000000000000000000000000000000000000000!!!

Top notch company to have all your shipping needs meet. Will not use any other company for my business needs. By far the best price and on time service in the business. No one like them. I highly recommend them to anyone who needs a good shipping company.

Package was delivered when it showed it would be and also was delivered and placed in neatly where it could not be taken by porch pirate very easily. I will continue to use FedEx when possible again.

They make sure they put my packages in a secure spot and ring my doorbell to make sure we know they are outside. They have never broke any of my glass items that I have ordered and I am so grateful because my Bath and Body Works candles are like precious cargo.

Federal Express has a very good reputation and has maintain this image for many years for as long as I've used them with the trust to deliver my goods and packages to friends, relatives and customers. I usually get not just good but great service for pickup or delivery. They are prompt and very courteous when I need help and call for their assistance. Although not perfect, I can usually get their help in resolving issues. I only wish that could beef-up their ability to track packages that are delivered to wrong addresses which has happened a couple of times. Although this has happened, it is rare and they do try to help locate the missing items but there should be a better way to locate missing shipments.

Very friendly with a hello every single time. They start a conversation with you and seems like they actually care. They drive slowly knowing kids are around. They send me text to let me know day and time they will arrive and very close to my delivery.

We live "outside" the normal delivery zone. Heavy snows, landslides, floods and drifting snows are the norm here. While our 'normal' deliveries may fail, FedEx has not failed to deliver when promised in over 12 years!

They are very nice and most times they will bring the package in if they know the people are elderly. I have found that they really care about the customers and if you have to call they are very nice and patient.

I am on a FedEx route that is subcontracted to a private company who hires individuals that are not sufficiently trained and do not follow FedEx guidelines. A driver leaves envelopes and packages on the road at the head of my driveway, rather than delivering it to my door. Last summer a check from a bank was delivered to the road, was not found for several days. The driver lied and said he delivered to the door. He was instructed to return to my delivery address and reclaim the package. It had been rained on for several days. That delay required a contract to be rewritten, cost a week delay and additional costs.

I ordered a laptop from HP on Cyber Monday. They told me I should expect it in 3 to 5 days. I received an Email from FedEx notifying me the package would be delivered on Friday and would have to be signed for. My old laptop failed and I was in desperate need of my new laptop. I took off work Friday and waited all day. By the end of day an Email said it would be delivered Saturday. Saturday my family got together to see my new born granddaughter, I couldn't go because the package was coming. Again no show but an Email said Sunday. We skipped church Sunday to wait for my laptop and again no show.

I like to use Fedex as they are cheaper than the USPS and faster than UPS. A couple of bad experiences with UPS changed my shipping favorite. I usually ship Fedex through Office Depot as that give a 15 to 25 percent off. Fedex did a fantastic job of getting our holiday shipments to the recipients in plenty of time for Christmas.

My experience with Fedex has always been exceptional. I always get my packages as promised and I love that I can get text notifications when packages are getting ready to be shipped, so I know to expect them. I love that they are almost everywhere that I need them.

This brand left my two twin mattress outside of my secure apartment building for anybody to take. No telephone call to alert me. They just did not care about my merchandise. I will think three times before using this brand.

FedEx usually does a pretty good job. My last two packages came a couple of days earlier than I had been told. Not a problem if I was going to be home. I wasn’t for one and received a text saying my package had been left at or near my mailbox. That was a Saturday. I was expecting the package on Tuesday and wouldn’t be home until late Sunday. It was raining and I didn’t want my package ruined. Our mailbox is approximately 40 yards from the house. Luckily when I returned home the package had been stuffed into the mailbox. Not ideal but it was okay. Wish they would have told me it was coming early.

I ordered an item online. Seller used Fedex for shipping. I was charged for the shipping. When the date for arrival came no driver did. I received an email stating customer was not available. I work 2nd shift so I was home. No one showed up. For three days this happened. Then I get an email saying I had to go pick the item up or it would be sent back to the seller. This has happened EVERY time Fedex was the one doing the shipping. I have never had any trouble with US Postal Service or with UPS. From now on I will check to see who the seller uses before I place an order. If it is Fedex I will find someone else to order from. Anyone thinking of using Fedex I would highly recommend you reconsider.

I live in a gated community and was expecting an expedited package. I have seen FedEx driver come through the gate with a code. But definitely not this driver delivering my package. I got an email yesterday saying unable to deliver. It did not specify the gate as the reason. But I guessed that might be the problem. So I went online to leave a specific instruction to use gate phone to call in for us to open the gate. No one called today and I got another "unable to deliver" email. I called FedEx to find out what the problem was and how they could fix it. The rep was courteous and took note of my specific instruction for the driver. I also found out my instruction left online did not reach the driver. 15 minutes later, a nice lady called and confirmed the code. She said she would text the driver to see if he could attempt a delivery again this evening. I felt a little better now.

I've had more damaged parcels this past year, along delay after delay! Including seeing packages thrown. Even Amazon Prime cut them from handling their parcels says something. What is said they were the only company I only used for ten plus years, and do not have a credit return policy. They blame weather delay on their site and no weather issues in the area I shipped it to. Shame on them.

I have used FedEx exclusively for the last 4 years. I send boxes up north every few months. I have noticed that the clerks in the shipping stores like inside your local Walmart are great about giving out coupons for your NEXT visit. Problem is they do NOT give them to you when you go to ship. I had this happen with "Charlie" at a local store here. And it's happened more than just a few times. This time I sent a complaint into their corporate office and never heard a word. So, I will be changing to UPS. Not that much further away and I have had coupons in the past with them and they did honor them.

Do a lot of online shopping, FedEx is the only one I have never had an issue with. It's not always available as the shipper, but I just feel more confident my package will arrive on time...in good condition.

I sent out a large 30 lb package with Christmas and birthday present inside. It was delivered a day early and in excellent condition. Everything was intact and I was happy there were fragile breakables inside and I was told the box, even with the weight of 30 lbs, arrived on great condition. It looked like it was just sent, no evidence of being thrown around or mishandled. Good job FedEx.

FedEx drivers seem more caring and more intelligent, they do a much better job with deliveries to my home, they place my delivery on the porch (Not in the driveway) and ring the door bell for notification.

When making purchases and Fed Ex is the company to deliver they keep me aware of the movement of my pkg as well as a delay of any. My pkgs are delivered to my door on or about time given on date of promised delivery. Pkg is always in good condition, no damage. Fed Ex is very dependable, keeping you aware of the movement of your items. My family finds them to be very dependable as well. I would recommend Fed Ex over other delivery services.

Excellent service during busiest time of year. Far exceeded my expectations. Great service with excellent near real-time tracking. Will highly recommend them to anyone shipping to Singapore or really anywhere in the world.

Shipping is very easy. They deliver on time or early and the packages and contents are always in great shape on arrival. We've never had anything delivered late, lost, or damaged during delivery. They also make it very easy to track our packages.

Great. I always use Fedex as its fast reliable and services are really great, I have had really great experience and would highly recommend to all of my friends, I never had any complain about it and always use it.

You can depend on FedEx to be on time all the time. With the tracking number, you can follow the route of the package all the way to delivery. They take care of your package from beginning to end. No shipper is better.

I have received all my packages through this company in a timely fashion with no signs of damage. I have always received them on the day promised and the tracking system works wonderfully. I would highly recommend this shipping company to anyone looking to ship items.

All experiences I have had so far were good. I can rely on their estimated time of arrival. If any issues occur, customer service is there to support. Shipping is always fast and reliable. FedEx is my first choice.

I feel the drivers speed through neighborhoods. I know they are busy but come on. 25 mph is just that. Not 50. Not 60. But simply 25. Drivers are friendly. Seems they hang out in parking lots for lunch. Do you provide ac for these guys in the south??

FedEx gets my shipments to me on time, or before expected time. I remember one instance when a shipping partner was late transferring the shipment, and FedEx went above and beyond expectations on getting my shipments to my door on time. They must have hustled their rear ends off. Kudos to the FedEx Team, including their OTR truckers, who have to endure the harshest driving conditions, to make our lives that much more comfortable.

They are normally pretty good. They had one mishap 3 years ago delivering me a package. The address clearly said my (Cold Lake) address but they delivered it to Edmonton AND then shipped it back. I never received my package at all to this date 3 years later.

FEDEX seem to go the extra mile to get delivery items to the customer in Hawaii. They make multiple delivery attempts. They also take extra precautions against "porch pirates." Package pick-up scheduling is beyond expectations.

FedEx is prompt, on time, packages are well cared for, delivery persons are friendly and cooperative. GREAT service!! Bad weather does not slow FedEx service. I have never received a damaged or broken item delivered by FedEx. Wonderful service.

Carrier consistently leaves packages at unprotected entrance, exposed to rain and snow and passers-by. Signs at this entrance direct carrier to protected entrance at rear of building. This entrance is, of course, a few more steps away from their truck. So I assume that time restraints on the drivers cause them to leave packages exposed to the elements; or laziness?

The majority of my packages are delivered via FedEx. I've noticed that 90% of them arrive ahead of estimated delivery time, intact and are placed discreetly at my front door. I'm very pleased with their service.

I was tracking a package that was 20 miles away from my house and that same day the package was 120 miles away in a different state in which it had to travel on interstate 70 through my town. This seems stupid and such a waste of resources that I can truly understand.

When using FedEx for business and Personal needs, I appreciated knowing that my parcels and packages are going to arrive intact and on time. On the rare occasion, when it doesn’t, the tracking system gives me peace of mind.

Associates need to be more friendly, even just a hello with a smile goes a very long long way. Every time I have ever went into a FedEx the associates seemed like I was a bother and interrupting whatever they were doing In the back. Made me feel very uncomfortable even asking for help. On 2 occasions I actually did walk out and go to UPS instead.

They were nice and friendly. They put my packages where I had asked them if they could. I received my parcels on schedule and one 6 days ahead. My parcels were in good condition. The big boxes had not been thrown around or anything like that. I would definitely recommend FedEx.

Fedex usually delivers my packages or items when it due. My packages usually arrive in good shape. Fedex cost are a little more expensive than the United States post office. I use the post office for my returns.

During the month of December I used FedEx to ship over 45 packages with ground delivery. I shipped a very expensive Holiday Inflatable that was valued at $850.00. I purchased insurance to safeguard the delivery. I also made sure there was adequate bubble wrap inside the box as well. When the shipment arrived to my recipient the outer box had been punctured. It was deep enough to have gone through to an area of the inflatable therefore damaging it enough that it would not hold air. I made a claim with Fedex online and attached the bill of sale for the item as requested and was told it would be reviewed and finalized within 5 days. I then received a rejection letter from Fedex stating I had not provided enough proof such as photos of the box.

The company is efficient and delivers packages timely and without damage. Fedex is a dependable delivery service and is highly recommended. This is my go to company if I need guaranteed delivery and peace of mind.

Almost 100% good experiences with this shipper. A slip up here and there, but all resolved with ease. The delivery people seem to aim to please and are pleasant in my experience. They even leave packages inside my garage based on a note I post on my door.

They are much more careless with their packages. They drop or throw them on our deck and never ring doorbell. Often put deliveries on our sunspots steps under a sign that says "please make all deliveries to back door". And most of their people hate their job and the company!

There are times when packages are placed in a position that are visible from the street. There are places on our porch to place them out of sight. I do appreciate how well your delivery status update system has improved over the years.

42 out of 67 times that I had to use FedEx my packages were late at least 1 day. These times the business I purchased from used FedEx. I wouldn't use FedEx if I had a choice. The customer service was nonsense. And the prices are through the roof.

I ship a lot of important letters and documents with FedEx. Although pricey, it always arrives when they promise. They have a few options on how quickly you need your items delivered, obviously the quicker the more expensive, but if your items have to arrive by a certain time you can be very comfortable that it will.

They have frequently not been in time with deliveries. Delivered packages to the wrong address.... No pickup on Saturday for important documents. I've been given the run-around several times when trying to call about a bad delivery. Was told to call the shipper when it was definitely a FedEx problem.

Always delivered when promised and never any damaged to packages. Also works well with scheduled pick ups. Always very helpful when contacted by phone and online tracking works great. Dropping off at storefronts is very easy.

Drivers are always very friendly. If I get to the door before they leave and say "Thank you", they always reply with a friendly acknowledgement and a wave. Not so with other companies. My only complaint is that they've quit ringing the doorbell. Other than that, Fedex is the way to go.

I’ve never received a damaged shipment by FedEx. Shipments are always delivered on time and the drivers are very courteous. I have been very happy with FedEx. I also like that you can drop FedEx packages at various retail establishments for convenience.

They do deliveries on time but they also take packages back to the Depot and you have pick them up, and for some work I'd the same hours they make their rounds, and there are those rare occasions when they lose a package or deliver to the wrong address.

Fed Ex ground has consistently left parcels exposed to the weather, namely rain without covering them in plastic, as their competitors do. The cardboard boxes are typically soaked through. Fortunately the shippers take the precaution to wrap the product in plastic or there would likely be water damage.

I ordered a very important package that needed to be handled with care as it was very expensive almost 2 thousand dollars. The FedEx driver delivered it on a day where the weather was horrible. Not his fault of course. He double bagged my package in to giant plastic bags, tied the ends of the bags and he was not satisfied with just that since he didn't think that would keep it dry since the wind was also blowing very hard. He took my recycle bin that was outside and placed it over the bagged packages and then also grabbed a piece of a cinder block of concrete and placed it on top of the recycle bin. After that he wrote a note and placed the note inside my storm door telling me where my package was and why he did that. He wanted to make sure it didn't get wet, destroyed or stolen and I certainly appreciated the job he did and continues to do.

Always on time and always a great experience. Always in good shape. Always dropped off at my door. Never had a problem. Always courteous by and by delivery.. Love FedEx. Always recommend. I like the tracking mechanism.

Excellent service. Usual don't take long to receive packages. Shipping is little expensive but every thing these days were cost living has increase at fast rate. Most packages can be left at door of home without signing that creates problem when you work.

Over a number of years I have used FedEx for both personal and business. In my experience I have found FedEx to be a reliable company to do business with. Sometimes their prices to ship parcels are competitive other times they are more expensive. However for reliability I feel comfortable using them for my shipping needs. I find the ability to track packages and know pretty much when a parcel will be arriving to be pretty consistent. In most cases if a package is going to be delayed for weather or whatever, it is as always good to have that information. If I had to recommend a company to friends or associates FedEx would be my choice.

They are the best! Very friendly and nice. They brought my packages to the door and let me know they were there! I recommend them to everyone. I also received text messages from them, when they were shipped and when they were out for delivery. I also got a text after they delivered my packages.

Any time I have ordered anything that is delivered by them I know that it will be delivered on time with no damage. They are very easy to use because of all the drop off points they have. If you need packing, they will help with that.

Best part of Fedex is you don't need an account to be able to pick your package up at a delivery location, worst part is how they treat your packages. Two items I recently picked up from them rather than deliver to my house were both damaged, not beyond repair but the collectible value was ruined.

I have had many dealings FedEx. All my experiences were great. Everything always arrives on time and in perfect condition. I would highly recommend this company to everyone. I could almost guarantee your experience will be as perfect as I have described.

We had two different packages delivered on two different days and both time they dropped the package on the porch and didn't bother to ring the doorbell or knock to let us know they left a package.

Fedex has always been my shipper of course. They're extremely prompt and very courteous. I would recommend this company to any friend, family member, or coworker that was in need of a reputable company to trust that their package would arrive at the destination safe and sound.

I had 3 packages damaged and missing items. Only one was reimbursed. You have to hold for customer service for a long time. It didn't use to be that. I hope they fix this issues. The price should include some insurance.