FedEx Reviews

Was in store on 4/12/26. Deanna went above and beyond helping us with some MN docs and printing. So very patient and knowledgeable.

Thank you to whoever is pictured delivering order # ** on March 27 at 10:52 in Newton NC, for taking the heavy awkward item down and around to the back of our house. Well done sir..above and beyond.

We want to thank M KC B, the delivery man, who, professional, responsible and thoughtful, took an extra care of our items and helped load them on the trailer in the drive way while we were not home. Thank you M KC B and FedEx. Door tag Number **; location **.

I had to return at TV via FedEx today, my packing skills were very poor and I was emotional about the issue of it not going to survive the journey. Three ABSOLUTELY AMAZING WOMEN in the customer service were so kind to me and helped me by repacking the TV. I am a senior and I was distraught. This made my day and restored my faith in humanity. I will never use anyone but them again. Thank you to you beautiful ladies.

I went to FedEx on Dimond in Anchorage, a young staff person Ellias helped me, because of the ice I asked him if he could walk me to my car! And he did most graciously! I am thankful for him as well as the female manager. They were both gracious and helpful, so often people’s employees good deeds go by not being acknowledged! This store was wonderful to me, second time there!

I sent a iPhone 17 pro and pair of kids Crocs to Indonesia, I picked the most expensive one over $300 dollars and my value was entered as $100 dollars when I told them $1000 resulting in my things being stalked by customs, then it had hold for commercial invoice, if you would of entered correctly would of not made so much confusion... What iPhone can you buy for 100 dollar?

Absolutely dreadful. I had an $800 order that required my signature signed for and not delivered. When I called I had to keep reopening tickets because they kept closing them. Now I have an issue yet again with my child's medical supplies being delivered to the wrong house and all I'm getting is there's been a ticket made, wait till Tuesday. I'm expecting them to tell me they couldn't find it like they did before and to just close the ticket

My shipment of 9 boxes was delivered to the wrong address by FedEx and has been missing since May 17, 2026. FedEx confirmed the delivery error but has not recovered my belongings. I was informed that LugLess must open a formal claim before further recovery efforts can continue. Despite repeated requests, the issue remains unresolved while my property is still missing. These boxes contained personal belongings accumulated over more than two years, representing a significant financial and personal loss. I am requesting immediate action to open the necessary claim, continue recovery efforts, and provide a resolution for the loss of my shipment.

They consistently leave my packages in the wrong place. Looks like they get negative reviews across all platforms too (BBB,Trustpilot, yelp) and I'm not surprised. They are the worst delivery company I've ever had to deal with. I write them every time it happens. Funny that they have you fill out your delivery preferences online, but the drivers seem to completely ignore what it says. Funny also that they send an email asking how the delivery was, and when I answer and write why they never respond and nothing ever changes! Wish I could leave 0 or negative stars!

The drivers are so stupid. They can't dial the apt # to be let in at our secure building so they just leave with the package.