FedEx Reviews

FedEx employees doesn't seem to care whether the delivery reaches the customer or not. Something that I had ordered was left outside my building in spite of mentioning my apartment number and I wasn't even contacted. Of course someone else took it! When I raised a claim, they denied it saying they had delivered at the right address. This is morally incorrect. It should be their duty to ensure that the package is delivered properly.

Everything from wrong deliveries & ARGUING WITH YOU ABOUT THEY DELIVERED but didn't to throwing your packages. EVERYTHING SUCKS WITH FEDEX! It's bad when FEDERAL INMATES gets better service than w y'all!

Driver keeps leaving packages by the road instead of placing on porch. Two weeks ago he left a 3500 dollar solar generator with big letters on the box, reading "Jackaby" printed on the box, right by the road. It is a miracle it did not get stolen. I hurt myself and my 12 year old daughter hurt her back as we struggled to get it in. The supervisor of FedEX in Braselton GA promised they would not do again after I contacted BBB. They did not contact me until I contacted BBB despite repeated calls to customer service and repeated promises they would call. To get me to remove of of BBB they promised the moon and one week later did it again.

Packing was last scanned at 4 lbs. When the driver delivered the package it was empty and ripped open as the shoes were missing in it, was delivered empty as of the lbs. It was obvious the shoes had been taken in on my blink camera as they are required to take a picture the driver did in. It's also obvious he tried to take a incorrect picture but it was cought on his photo to be seen the box as in cardboard from the shoe box sticking out of the sealed plastic from the shipper. Bottom line the driver stole the shoes

What has happened to customer service in this country? We pay a lot of money for goods & services and companies just don't care about their customers anymore. So sad... I will do more more research before buying goods & services - to see who has the best customer service and choose to spend my money with those companies... even if it means spending a little more. FedEx should be ASHAMED of their "lack" of customer service. It's possibly the WORST I've experienced...

I ordered an item through eBay, the seller did everything they were supposed to do except choose FedEx delivery service, it was delivered to the wrong location, even though my address was printed very clearly on the front of the package, they never notified me that it had been delivered, I had to go back and notify the seller that it was never received, they had gotten an email from FedEx with a picture of the package and it was not my front porch.

This delivery service is a piece of crap. My dog may die because I couldn't get the medicine in time. Was supposed to be delivered today, but was not. Won't be here until Friday!!!! REALLY???? Why anyone would use FedEx is beyond me. Paying all that money for quick delivery service is really a waste of money. I ordered the medicine on Monday. It shipped out and was supposed to be delivered quickly and promptly. That didn't happen.

Tried to use these guys again after 5 years. USPS was killing my pockets. FedEx "Cheapest" for a reason. I don’t even know how to ship packages anymore. Everything breaks. I won’t use these guys again. But who do I use? 0 stars.

So FedEx somehow misplaced my package from Swiss Colony. So, my cookies and candy just vanished, into an employee stomach and nothing is being done able it. I've called every number I can find and am not able to get a real person. So I guess I'm just out of luck. What a terrible company that there is no real human customer service.

FedEx uses AI to answer their calls. If your problem doesn't fall into to their scenarios that AI can answer you are in for a hellish experience. I have a package that needs to be signed for and made arrangements for someone to be home (all day) and they never came even though they said they made an attempt. I have that happening again today. Why any shipper would use them I do not know. They are not customer service oriented and quite frankly deserve the reputation they have earned. This is not the FedEx of ten years ago.