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Cambridge Credit Counseling Corp. Reviews

67 Hunt Street Agawam, MA

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Edited by: Jana Lynch

About Cambridge Credit Counseling Corp.

Based in Massachusetts, Cambridge Credit Counseling Corp. is a nonprofit credit counseling agency that provides financial education and debt management services to consumers. It offers credit counseling, debt management plans, and budgeting and financial education to individuals and families to help them reduce their debts. All counselors must achieve and maintain accreditation through the National Foundation for Credit Counseling.

Visit www.cambridge-credit.org
Pros
  • Clients are debt-free in under 4 years
  • Extensive educational resources
  • Free consultation and debt analysis
  • Licensed and/or approved in all 50 states
Cons
  • Fees vary by state
  • Must participate in a 30 to 60-minute counseling session

Cambridge Credit Counseling Corp. Reviews

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    1 featured review
    How do I know I can trust these reviews about Cambridge Credit Counseling Corp.?
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    Page 9 Reviews 980 - 1130
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    Customer ServicePriceStaff

    Reviewed Dec. 18, 2017

    We had a lot of accounts and they had high interest rates, and we wanted to consolidate everything into a single interest rate. Being in the military, we had two cards that were on a military system and no other company would attach those to a consolidation program. Cambridge took all of our accounts, put it into one, charge us the monthly amount and now everything is good. The program was easier than the others that I've used in the past. I did the questions online and then I called the gentleman. He asked me for all the information as far as total amount, the accounts and the number of accounts that I wanted to put in. After that, he did most of the process and he sent us a package that was flexible, so we could go with a three-year, a four-year or a five-year program. They let us know what our monthly payment would be and we were able to choose what would work for us. They created the package for us so that it worked out very well.

    Every time we had to call or speak to one of the people at Cambridge, they were very friendly, polite and helpful and it was a quick conversation. We also didn’t really stay on hold too much whenever we would call in, so that was definitely a plus. I was most impressed with the customer service in general. The cost of the program was very fair and, if I had a reason, I'd go back to them. We like Cambridge and we have recommended it several people, and one is on the program now. I told them how easy it was to start the program, that Cambridge would accept most of the other companies as far as cards and debt and that they would be able to pick their package.

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    Cambridge Credit Counseling Corp.
    Response from Cambridge Credit Counseling Corp.

    Congratulations, David, on all of your hard work! We pride ourselves on getting you the best deal possible when consolidating your debts. We're thrilled that we were able to take on your military-system cards to get you out of debt faster. We also like to take into consideration what you're able to pay, and that will determine how many months it could take to pay off the total debt. We know that customizing your plan is important. Thank you very much, for leaving us your thoughts. We wish you the best!

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    Customer ServicePriceStaff

    Reviewed Dec. 17, 2017

    I had a bunch of different accounts from different credit cards at department stores and I was barely able to make the payments in a month. I would make my payments but the balance would stay the same because I was just paying interest at that time. I was a bartender and my regular told me a lot of good things about Cambridge because she was in a similar situation. I was in that spot where I didn’t really have time to research a lot, so I just called Cambridge, got there as best as I could, and told them about my problem. Their reps were really friendly and I was impressed by the way that they explained their debt settlement program because they put it in terms where I understood what they were talking about.

    Their enrollment process was pretty easy and I was on the phone with them for an hour. I had to answer a bunch of questions about my income and my bills then we mutually came up with something together that would work. They made settlements with each credit card company and lowered the interest on all my stuff. Then they figured the minimum payment I would have to make for an account from which payments were automatically drafted out every month. I just kept that account current. They sent me emails or call for updates, too. I was contracted in and that helped me pay off my debts faster. I completed the program and it was worth the cost. Cambridge was great and I would recommend them.

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    Customer ServicePrice

    Reviewed Dec. 16, 2017

    I wanted to improve my credit and I had a lot of outstanding debts. I had a friend who recommended Cambridge and I got them to consolidate payments. The process was literally just a phone call and they narrowed down my debts. And then they came up with a monthly payment plan for me, including how long it would take. They had a counseling program and they stayed on track with everything, and were pretty good with following-up. They could have followed-up a bit more often, but the program improved my credit, which was what I was really after. I am really grateful for that because I went from a 400 to a 680 drastically. It took three years in total for me to complete the program, and that was with a minimum payment every month.

    They consolidated as much as they could, and they knocked out stuff that didn't need to be there any longer. They worked with me and with what I could or couldn’t afford, and if I was unemployed and had to skip a month, they worked with me through that as well. It was a wonderful service and the cost wasn't bad at all. I would highly recommend Cambridge Credit Counseling.

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    Staff

    Reviewed Dec. 15, 2017

    I needed to pay off my credit cards but what I was doing wasn’t working. I called Cambridge and gave them my account. But I thought I was using CCCS so working with Cambridge was an accident but it didn’t matter because they helped me and it worked out. I did what they asked me to do and they did what I needed them to do. I never used the cards once the account was turned over to them and the whole process took around four years. It's done now and I would tell others to use Cambridge if they need it.

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    Reviewed Dec. 15, 2017

    We had too much credit card debt and since we heard good things about Cambridge, we decided to try them. We used them for credit counseling and the program helped us out of the credit card debt and not have it hanging over our heads anymore. They got some of the debts lowered and then they gave us a monthly payment. I'd recommend Cambridge for anyone needing help. It's a good way to take on your credit card debt without having it severely hurt your credit. It was a good experience.

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    Staff

    Reviewed Dec. 14, 2017

    I was completely satisfied with my Cambridge experience. I went with a program with them after having a bad experience with divorce and couldn't pay my bills. They seemed like they understood and accepted me, and they were not blaming me. Their rep told me what I had to do, and it was something that I figured that I could take care of. I’m used to paying bills so that’s what I did. And I appreciated it very much.

    Their rep walked me through their enrolment process and I sent all the paperwork in. The store was then sending me a statement and eventually, I had Cambridge take out the payments from my account so that I'm sure that they got their money. I talked with someone and they set up the program for me. So far, I’ve completed the program and I was so glad that I got it paid out. Cambridge was excellent and the reps were always very courteous. I would highly recommend them to anybody having the trouble and would say that Cambridge is the best place and the best way to go to get the bills paid.

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    Response from Cambridge Credit Counseling Corp.

    Thank you, Myrtle, for leaving us your kind words. We understand that there are many unfortunate circumstances that can lead to debt, divorce included. That's no reason to feel shy about enlisting our services. Our certified counselors have one goal, and that's to get you to a better place financially. We are here to help, not judge! Congratulations on completing our program, and please give us a call if there's anything else we can do for you.

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    Customer ServicePriceStaff

    Reviewed Dec. 14, 2017

    I overdid my bills and my daughter told me about Cambridge Credit Counseling services so I thought I'd get all my bills consolidated. I got my bills paid off and I got my certificate last week. The counselor was very nice every time I called him and asked him questions. Also, the cost was well worth it. Everything was just fine and I have already recommended Cambridge to a friend.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2017

    I’m all done with my program with Cambridge and I was very pleased with them. I needed help with some credit cards that I couldn’t pay off so I called them and explained what I had. They told me what they could do about it, and then I made my payments. I get my statements through email and I always check them. I called when they sent me the letter saying that I was all paid up and to make sure everything was done. They were very nice to me on the phone. If I ever had to use them again, I would. And I would recommend them.

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    PriceStaff

    Reviewed Dec. 12, 2017

    I had an outstanding number of credit cards that was a bit over my head and I signed up with one company briefly that had advertised that you didn’t have to pay the current credit cards back. I don’t know how they do it or how they work but they somehow negotiate your regular credit cards that you may bring them down to about half then they do not get money for negotiating. If you accumulated bills, they get the lenders to take less. I thought about it and I signed up at first, but I backed off. Then I heard about Jordan Goodman who refers Cambridge Credit Counseling, and I’ve heard he’s a finance guy on the radio and very respected. I worked with Consumer Credit Counseling, which was good too, about 15 or 20 years ago. But since Mr. Goodman had recommended Cambridge, I gave it a shot. I had about $22,000 in credit card debts and a monthly payment of $434 for 3.5 to 4 years, and I knocked the debt off.

    Cambridge negotiated with lenders to different credit card companies. I had a Target card, two Capital One cards, and a Discover card, and some cards would take lesser amounts. Cambridge negotiated a reasonable deal that was affordable, and $30 of my monthly payment went to Cambridge credit counseling for service fees. The withdrawal was automatic and it went very smoothly. Every few months they would send an email to check my progress and make sure the program was working. And the main thing was that the program allows you to maintain your credit rating, and it even helps your credit. The creditors actually consider the program as it does not have a negative effect on your credit rating with your credit counselor, so that’s important for people to know.

    I think the creditors appreciate the fact that you’ve been assertive, not letting yourself get over your head that easily. It’s like being in the AA program, that you realize you've got a problem. Cambridge is an effective way to address a problem and definitely a solution to when your bills come and you don’t know how you’re going to make it. The people at Cambridge negotiate for you with the creditors to get you a fair rate and get rid of the balance itself. Cambridge is a very powerful way to set a goal and knock the debt off.

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    Reviewed Dec. 11, 2017

    I did debt consolidation with Cambridge for three years and I've actually been discharged. Getting enrolled into the program was very easy. I just sent the basic enrollment and told them what bills I needed to be paid and they handled it from there. My payment was directly taken out of my bank account and it saved me from all my debt collectors calling me. And they got the balances that I owed more. The reps were good and the cost of the service was very affordable to me based on my debt. Working with them got me out of debt faster. I have recommended Cambridge and told people that they were very easy to work with. They took all my debt and all the hassles away from me. So, it just made life more relaxing.

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    Staff

    Reviewed Dec. 10, 2017

    About ten years earlier, I had gotten a credit card debt and it was going to be hard for me to pay it off. I had got in touch with Cambridge and we worked out a plan and it worked for me. I knew that I could trust them because they had helped me before. When I retired, I was trying to buy a home. I knew I needed to get all my credit card debt out of my way. I told Cambridge what I needed and they worked with me. We finally, after four years, got it done.

    There's a lot of companies out here that say they can help you with credit card debts, but a lot of them you can't trust. But every step I made with Cambridge, it was written. I could track every move that was made and every credit card that was taken care of. I would get my statements every month. They told me how much they would charge and they charged that. I could see how the small ones were being dropped off and then, the money was going towards the big ones and it worked out faster that way. It took a little longer that way, but when you got the small debt out, then it went towards the biggest debt and that's when I could really see the difference.

    I was amazed to see how fast it knocked it all out 'cause I think it was like $22,000 in debt. And step by step by step, they took care of all of it. They closed the accounts which is good. I also liked the way that they close. It worked it out just for me and it also helped me with my credit score. I have told a couple of people about it and anybody that I see. I tried to recommend Cambridge because I know for a fact they do work and they can be trusted.

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    Reviewed Dec. 9, 2017

    I was in a really bad debt by credit cards. And when I researched on the New Jersey banking department, I saw that Cambridge was approved by the state of New Jersey. The process was easy and the program helped me get rid of all my credit card bills. The counselors called me a couple of times to see how I was doing and they emailed me a couple of times, too. They were good at working my payments, and the $25 I was paying was worth the services I was getting from them. And I didn't have to pay almost $1,000 that I've been saving now. It took me about four years to finish the program and it was good working with them.

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    Reviewed Dec. 8, 2017

    My credit accounts were too high so I sought services from Cambridge and it worked out all right. I wasn't choosy and they were good enough. I've completed the process in about two years and the counselors have always been good and done good service. They're always there to help. For the quality of service, the cost was fair. In the future, I know who to call and if somebody else asks me, I'm going to point them right to Cambridge.

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    Customer ServicePriceStaff

    Reviewed Dec. 7, 2017

    I had a lot of credit card debt that wasn’t going away fast enough. Cambridge Credit was able to lower the interest rate and got the debt paid off quicker. One time, I had to split the payment a little and they worked with that just fine. Their reps were pleasant and every time I call them, they were very helpful and got everything fixed up for me. We’re done with the program and it got rid of all the credit card debt and freed us up. It made life easier and I’m very satisfied. It went according to plan and everything was straightforward. Cambridge took the stress away which is worth the wait we had.

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    PricePunctuality & Speed

    Reviewed Dec. 6, 2017

    I wanted to pay up some old credit cards quickly and I did all the enrolment process with Cambridge online and it was easy. Their counselor dealt with me by email and I would respond if I need to tell them that I just paid the monthly and it came out of my checking. And it was a quick thing. They worked it all out with the creditors and they were able to reduce the interest rate so much. In terms of the cost in relation to the quality of the service I got from them, it was very fair. I check my statements and make sure that everything I pay them was all credited on those and I didn’t have any problems that I had to go back and check over. I would recommend Cambridge highly to my friends if they were interested in consolidating and getting one monthly payment and interest rate.

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    Staff

    Reviewed Dec. 5, 2017

    Cambridge consolidated my debt. It was easy to get signed up and the process was very smooth and thorough. The person that I dealt with was very understanding, professional, informative and nice. I would receive the monthly bill but they figured out a reasonable monthly fee that worked out well for my budget. My debt was paid off, and working with Cambridge relieved stress and I'm not having the burden any longer.

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    Customer ServicePriceStaff

    Reviewed Dec. 5, 2017

    I had a lot of credit card debt that I needed to pay out in a more timely manner and I heard Cambridge from someone that I trusted so I gave Cambridge a call and went from there. They provided a credit consolidation and they were able to reduce my rate so that it was a set monthly payment that I would pay off in four years as opposed to 25 years if I was paying the same rates with the credit card company. During the enrollment process, they asked for account information, how much the debt was, and my bank account info because it was a set payment every month and automatically withdrawn. There were two occasions where I missed a payment or didn’t have money in the account when the automatic withdrawal came through and I called them and we set up with a better date that I knew the funds would always be in there.

    I made my payments every month for four years and I didn’t really have to call them but it was good working with them. The one I first did the interview with was nice and helpful and got me all set up. Whenever I had to call them to say, “Here’s why payment bounced. I just need to reschedule another withdrawal so that way, there’s money in the account,” they were always accommodating. I completed the program recently and the way I figured it, I made out on the deal because of how much I saved by not paying the credit card company directly. It’s been great to have that debt removed, especially now that it’s fully paid off. It’s been good knowing that I don’t have to deal with that cost and high-interest payment where I feel like I’m throwing my money away.

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    Staff

    Reviewed Dec. 4, 2017

    I learned a lot going through Cambridge counseling because I do not buy anything that I don’t need. Cambridge took care of all my bills and I had one monthly payment which was good. The counselor was very nice and the reps were really helpful. I was really tickled that they took care of me when I was in bad shape and got me out debt. The service was great. If you want to get out of debt, Cambridge will take good care of you and they’re really good, honest people.

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    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2017

    Cambridge was recommended to me and we got into their bill consolidation program. I spoke to someone during enrollment and it went fine. The counselor was very knowledgeable and patient. He seemed to want to help as much as he could, and I was comfortable with him. I didn’t feel like I was being frauded. He worked with me in getting my payments down to where I could manage it. It went very quickly and with no issues. It’s all done now and all of my bills are paid and in good standing. It worked out very well.

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    Reviewed Dec. 2, 2017

    The person I was dealing with at Cambridge Credit Counseling Corp. was extremely patient and nice. His name was John. I felt very comfortable working with him. They explained what the company could do for me and he helped me through the whole process. Also the cost was very reasonable. I’m finished with the process now. They got me out of debt. Cambridge changed things for me and I don't have to worry anymore.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2017

    I wanted to get rid of some of my credit cards and called Cambridge to help me get out of debt since I heard good things about them. I told them my balances and check my balances every month to see if everything was going okay. They checked my credit cards and called me to tell me about the progress I was making. They were very good. They also worked very well on my payment plan and when I wanted another credit card added, they added the other credit card. My counselor was very efficient and I felt comfortable working with him. Plus, he made it very clear what I was supposed to do. The program worked fine and I'm all paid up with my credit cards. I was very satisfied and I would recommend them to anybody.

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    Customer ServicePriceStaff

    Reviewed Nov. 30, 2017

    I had a lot of credit cards and a lot of debt, and I thought it would be years and years before I could pay them off unless I went through credit counseling. So, I contacted Cambridge and they were wonderful. It was very easy to join and to get enrolled in their program. The reps were very professional and they worked with me to get everything set up. They would contact me every once in a while or send me information, and I was very comfortable working with them. They came up with a very workable payment plan and reduced the amount of interest on the cards. Without them, I never would have been able to pay all my credit cards off in about five years. They really helped me in terms of budgeting too and they made me more aware of what I was doing consumer-wise. I would recommend Cambridge to any friend. It was an excellent experience.

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    Reviewed Nov. 29, 2017

    I thought I paid all of my old debt but I kept getting letters from companies saying that I owe them money. So, I wanted to take care of all of my debt once and for all. I’ve heard good things about Cambridge Credit. I told them how much I could afford and they kept it in my budget. The set up was via a direct deposit. They took the payment right out of my account every month. I’ve recommended them.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2017

    I did my research on consolidation and looked at ratings that I saw on the Better Business Bureau. I made a phone call to Cambridge and they were really courteous and very helpful. At the time I was in an embarrassing situation being in so much debt and getting divorced but Cambridge was reassuring. Also the amount of time that it would take in order to get everything processed and consolidated was an issue for me and they were really efficient at doing that. And one thing that I liked was they were very approachable and understanding on the phone. What they emphasized was being able to help people and they were non-profit.

    And there are people who work for them who also have life experiences with dealing with debt so they’re well educated. And basically what it’s doing is serving others. I was impressed with the fact that we talked. People with that education can go and get probably a higher paying job but they were satisfied with what they are doing and I think that is important too.

    Cambridge allowed me to put money to the side where I could pay everything off or pay things. It’s basically living expenses, saving money for a place but getting more into the habit of having a budget and sticking by it. They were transparent because everything was right there and easy to see. Another thing that was really good was that once I started seeing those balances get paid down very quickly they were very effective in negotiating lower percentage rates with those accounts. And that was very helpful because the total dollar pay off was within five years or less.

    And also during that time I had a monthly truck payment and it went for maybe at least a year or two while I was in that program. So I was able to pay off this truck too. I had a $5,500 loan on that which I was able to make sure the payments were on-time every month as well as the Cambridge payments which were automatically deducted. The way that things are going with the economy right now a lot of people could use the help of a company like this.

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    Response from Cambridge Credit Counseling Corp.

    Great work, Matthew! We sincerely appreciate you taking the time to tell us how you feel about our program. Our counselors are dedicated to helping people out of debt, and providing financial education whenever possible. We want our clients to feel comfortable and assured that they are in good hands. We are truly here to help!

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    Reviewed Nov. 27, 2017

    I was trying to get rid of my credit cards and making sure I was going to finish all my debts without going through a really bad situation with my credit, which are way below points. I spoke with a counselor, who was referred by my family member. We went over my financial status at the moment, what type of bills I was paying, and a collection of everything, including old bills and monthly expenses. We came up with a plan on how to consolidate and Cambridge led me through different steps to help in that situation. Initially, they found a way for me to complete the enrollment that I got to plan, which was a great help financially.

    The counselor gave me motivation, told me I could call her at any time, and gave me her extension. We had more interactions towards the beginning of the program because certain things came up. There were times when I got phone calls, letters about the program and late payments and different things from the creditors saying that is going to be bad on my credit. I called the counselor to get more information on what was going on and she addressed all the issues. It almost felt like I'm speaking with a friend who's trying to help me out financially and giving me a different perspective on different things. She worked with me very well and everything worked through.

    Customer support has been very approachable and great and Cambridge took the burden off of me. We finished this past September and I was able to pay off all my credit card creditors. I got a letter from Cambridge showing my progress from when I started with all the payments and a certificate of completion of the course. It was a good plan and a good experience. My co-worker found himself into debt and he was trying to get rid of cards and consolidate. I recommended Cambridge and he joined the program. He's going to be debt-free as well.

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    Reviewed Nov. 26, 2017

    I called Cambridge, talked to somebody and they had me send in invoices from each of the credit cards. They contacted the creditors for me and got the interest rate, got the payments and then gave me the information.They consolidated my debts and saved me a lot of money on interest. I did the math on how much interest I was going to save. The interactions with the counselor were very helpful. They looked at my balances and then had an expectation that they wanted to reach, then they adjusted the numbers accordingly. I'm done with the program now and they got me out of debt. I would tell others having financial woes that the best thing to do is to consolidate it. Take control of it and try to save themselves some money. Overall, my experience with Cambridge was simplified.

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    Reviewed Nov. 25, 2017

    My husband passed away and only having $200 something left and a checking account, I had to use my credit cards to try to pull me and my friend out of the debt we were in. I wasn’t working at the time and I had to use the credit card to get gas, etc, to get me through. They were charging me 22% interest and no matter how much I paid it, it was not going anywhere. My husband left TD bills, so I was using it to pay those off to try to come out of debt. I went online and I tried a couple of different companies but they don’t help South Carolina people. I got a little offended but at the same time like, “Okay there’s some reason they’re not helping South Carolina people.” I kept looking and came across Cambridge and the website. I called Cambridge and they were willing to help. They told me to let them know what the information is and that they’ll make the calls and see what they can do.

    They had my payment plan arranged in no time. And I jumped right on it. I started paying it off and if I was going to be late I let them know at least a week ahead. Sometimes I didn’t make it. Sometimes it costs me lower debt. They got it to where I only had to have $76 at the end of the month in the account. They got the credit card interest dropped from 22% to 9% interest. I paid off the DirecTV first. I was paying on both of them. I had them on one thing and Cambridge was splitting it. And then even though DirecTV is paid, I told Cambridge not to send me any money back or don’t take out less and add it to the credit card so we’d get it out of there.

    Everything was by phone. I just called the number they gave me and sometimes I would get one that was the same voice I would hear. I talked to several counselors and they were all really amazing people. The experience was relaxing because I knew that as long as I had that money in there, I didn’t have to worry. Somebody else was making sure everything went where it’s needed to. If the people tried to scam me back, Cambridge is there to take care of everything so it gave me time to concentrate on other things. And they were there when nobody else would help. I spread the word and tell people that if they’re in debt and need to get out, Cambridge is a wonderful group. I also tell them that they have to make that commitment. Same as I did. Otherwise, it’s not going to help them.

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    Reviewed Nov. 24, 2017

    Cambridge consolidated my credit cards and made it one payment. Instead of making minimum payments where the interest was going up, some of the interest rates were lowered too. It took four years but I got it done. The process was fine but you don’t get the same person every time. The service was good and it relieved stress. I’d recommend them.

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    Reviewed Nov. 23, 2017

    I wanted to get my credit together. I googled Cambridge, got their number, and the representative I spoke with made everything easy. I called and told him that I wanted to consolidate and he told me what to do. I had all my bills together already and he worked everything with me when I gave him how much I earn. What I was paying was just right. Even before everything was finished, they call me now and again to see how I was. I would get an email and a survey. Everything was good and they still kept in touch. My credit score is up and about. The good thing about my experience with Cambridge is I learned how to manage my credit now and not to max my card. I can't go high and can’t take back the stuff. I recommended someone to them and they're working with them also.

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    Response from Cambridge Credit Counseling Corp.

    Paula, thank you for taking the time to review our services and thank you for recommending someone to our program. We love hearing that our clients learned from our financial education. You're right, it's important to manage your credit, and only buy items that you truly want or need. We wish you the best with your credit score, remember to keep those credit card balances low! If you need any advice or assistance, please give us a call.

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    Reviewed Nov. 23, 2017

    I looked for credit consolidation and I looked at a couple of reviews and I said, “Oh, let’s go with Cambridge.” I did everything online which was very convenient. They asked me what day I wanted to start the payment and I told them, and then we took it from there. The counselor was informative. She told me what was going on and what to do. I took care of it and that basically worked out. I wound up paying a lot less than what I was going to pay if I paid off my credit and it was great. Everything was quick, painless and easy. The program ran itself in the background and I didn’t notice it. I got out of debt in about four years and I would definitely recommend Cambridge to my friends.

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    Reviewed Nov. 22, 2017

    Cambridge's cost was reasonable and the enrollment process was easy. The representatives were friendly and they emailed me after I set up my account. I would recommend Cambridge.

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    Reviewed Nov. 22, 2017

    Cambridge Credit helped me get to where I'm at which is debt-free and it was great. My credit card debt was overwhelming and it was during the bad economy so I needed help to clear it out. I reached out to Cambridge for debt consolidation. I worked with them online and I just submitted all of my paperwork and they did everything. The process was fairly easy. My counselor was good as usual and I like the online tutorial. Their team was professional and they got back to me with any of my questions if I had any.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 21, 2017

    I was getting all my debts together to get rid of them and Cambridge had the best reviews I’ve seen. The customer service was good and every time I called, I got to a live person quickly. The rep sent me documents on how to keep from getting into debt, gathered all my debt and put it into one lump sum. I made a payment each month and I finished last month. Cambridge helped get my life back on track and my credit score went up a little.

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    Staff

    Reviewed Nov. 20, 2017

    Cambridge Credit Counseling Corp. provided me with debt consolidation service. The rep made things clear and helped me understand how the procedure went and they took my payment every month. The experience was great and I've recommended it to a few people.

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    PricePunctuality & Speed

    Reviewed Nov. 20, 2017

    I did the debt consolidation with Cambridge Credit Counseling Corp. because of financial difficulties. The overall enrollment process was fine, quick, easy and straightforward. The cost was minimal and that wasn't a problem at all compared to what I would have been paying. They made it something that was doable for me and stress-free. They did what they said and took care of it. They were good at notifying me what happened and I was free to ask if I had any question about my monthly statement.

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    Reviewed Nov. 19, 2017

    I got so far behind bills and I wasn’t able to work. Needing to do something, I called Cambridge. I talked to three people there and I liked my counselor. They helped me with my bills, to get back rolling where I should be. They have successfully completed four of the accounts I took to them. They set up the payment monthly and they pulled it from the bank every month. I appreciate Cambridge and if I ever have to do it again, I’d go with them. It's one of the best I've ever seen.

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    Reviewed Nov. 18, 2017

    I have a very demanding job and I don’t have a lot of time to track multiple accounts, so I got myself in a bind. I should’ve never gotten myself into this situation, to begin with, but it is what it is. I wanted somebody to help me get the debts paid down and I read a lot of good reviews online about Cambridge Credit Counseling. I went with their consolidation program and they sent me a form, through e-mail, which I filled out. And then I emailed them the current balances to start everything. Basically, they took all the accounts, got a lower rate, and then I make monthly payments to get everything down.

    The cost of the program was worked out to be around 2% or 3% of the monthly amount that they would take from my account. But if it would be a bit lower, that would be great. Most websites now have auto pay, which was what I set up. They deduct the payment and there’s no charge for that. I know they have overhead and they have to have people on the phones calling and negotiating, but the cost could be really lower. They set up an interview and they explained what happened and from there, every month, they would send the statements saying what’s going to be deducted.

    The only thing that I wish that they had in those statements was the amount owed. They would tell how much they were withdrawing, but they would never tell you what the balance is. In order to get the balance, you had to call in. They never give me the reason behind it, but the fact is that in order to get the current balance, you had to get it electronically and send that to yourself, which could be a restriction on a credit card. It might have been to where they wouldn’t allow somebody to electronically get the balance from them.

    It would be great if Cambridge could automatically give the balances monthly because most of the credit card companies do that through their e-mails. But that’s a minor thing really and they only ask for that probably once every six months or once a year. Nevertheless, they were very helpful in getting my debts paid down. Last month was my last payment, so virtually I paid all of the debts off. It’s nice to have somebody like Cambridge take care of the payments on a monthly basis.

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    Contract & TermsOnline & AppStaff

    Reviewed Nov. 17, 2017

    I needed to consolidate my credit cards from when I started school. I had done a consolidation when I was younger and it was the easiest way for me to keep track and make sure that I was making my payments. I wanted to do it again since I finished school and needed to consolidate to check that everything got paid off in a timely manner. The company that I used previously had been closed and I tried to be diligent in researching if Cambridge was legit. It's scary trying to consolidate without knowing if the company is legit and not just taking my money. I read Cambridge's reviews and decided to go with them. They would consolidate my credit cards in getting me a monthly rate for everything rather than having seven credit cards out there at sporadic amounts.

    During the enrollment process, I put in my information and they said that I was approved for so much and they had to get back to me from my credit card companies. Once they did that, they let me know what my amount and what their fee was. I did the payment plan myself but unfortunately, at the time, I couldn't afford for the payment to go out at a certain date and time every month. And I didn't like that there was no way for me to make a payment online. Unless I send in paperwork for them to do an automatic withdrawal, I have to send that payment to them. I understand that but at the same time, it was crappy as I had to go get a money order and pay those fees as well when it should be simpler with having an option of paying online.

    I was comfortable working with the people at Cambridge. They knew what they were doing and I'm using them since I need help myself. And I can't get mad when they have strict guidelines since they're trying to please the credit card companies. They've come into agreements with the credit card companies saying that they'll make their payments to them at a certain time. It's all part of the thing so I understand that much. The guy from Cambridge told me that they have to have my payments to my card companies by a certain date. They post transactions to credit accounts within the day and my payment altogether was $163 which was fine. The Credit counselor told me what their policies were and when I missed one payment, they said that I would be disenrolled from the program if I missed another. So I tried to make sure that I got the payment there in time.

    Once I was able to get rid of all my debt, I made sure my financial aid was in order. I had a couple of credit cards which assisted me through school and Cambridge consolidated those for me. Right before school, I finished consolidating all my credit cards and finished paying everything off. I'm grateful to programs like Cambridge that allow people to have a break and knowing that I'm part of that program, it gave the credit cards companies security that they are going to get their payment. If I break that contract, it's on me. In their website, people could consolidate if the amount is an excess of $10,000, but for me, it was only $5,000. So even if it's lower than $10,000, people can still try to consolidate and may be accepted. If people knew that, then Cambridge may get more people. I appreciated them being there for me and I recommend them to others.

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    Reviewed Nov. 16, 2017

    I called Cambridge, gave them all my bills and I told them what I had. They consolidated it and after they went through everything I had, they gave me a plan on how much it would take every month which worked out great. The people were more than helpful on everything and fantastic to work with. They understood every problem I had and what I was going through. They explained to me the best way to do the budget and kept asking me about how am I making out about on the budget plan and everything. I was struggling with day-to-day trying to make the bills and they made it so much easier for me and helped me with my budget. I'm paid in full for everything now and I owe nobody. I am very satisfied and I would recommend Cambridge Credit Counseling highly.

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    Response from Cambridge Credit Counseling Corp.

    William, we're thrilled to hear that you benefited from our financial education! We believe that an accurate budget is the cornerstone of gaining control of your financial situation. We hope that you continue to use a budget going forward, so you can see where your money is going, and where you can make cuts. Your next step is to start saving!

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    Reviewed Nov. 15, 2017

    I had too many balances due so I got Cambridge's services. I was referred to them by my sister. The enrollment process was very easy. They got the account names of my five accounts and balances and took it from there. Their rep had an answer to my every question and if I had a problem, I called him and let him know. He was really helpful. I paid them a $20 service charge every month, which isn't too much, and their services have helped me not go under. Everything worked out really well for me. It was great working with them and I would definitely recommend them.

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    Reviewed Nov. 14, 2017

    Cambridge Credit helped me pay off my debt. I was with them for four years and they set up a monthly payment plan to pay off my credit card debt. I talked to a credit counselor at the beginning and then they sent emails and updates. It was good and the service was fair.

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    Customer ServicePriceStaff

    Reviewed Nov. 14, 2017

    My brother used Cambridge Credit Counseling in the past trying to get out of some credit card debt. I got into that same situation and he recommended them to me. We talked to one of the counselors and then I was put on a payment plan to get my credit card debt done. It was just one credit card. Cambridge negotiated a better rate for me and then they automatically drafted that from an account every month. So I was paying them and then they paid the credit card. There’s a little bit of a fee but it was a negligible cost compared to trying to dent the debt myself. After having very little interaction with the counselor through a couple of calls, we had it set up and then I just made sure that the payments were going through month to month. It was a simple process for me and it was easy to deal with. There wasn’t too much work on anyone’s end and the support I received from Cambridge was great.

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    Reviewed Nov. 13, 2017

    My family members had used Cambridge and had very good results. I followed suit and enrolled in their debt consolidation program. It was very easy. I just gave them the information on my cards and how much debt I was in, and they handled everything from there. I sent in my payment every month, and every month I got statements that showed me everything in detail of what was paid. They kept track of everything for me.

    The program started out real good, but the cost seemed to have gotten a little bit higher. Other than that, they helped me and I got out of debt which I would have never been able to do on my own because I was struggling tremendously. Anytime I had any questions or anytime that I needed any help with anything, they were right there. They helped me in every way possible. They were so knowledgeable that they handled everything that I needed. I had very good results with them and I was very pleased. I would highly recommend Cambridge. I appreciate them and I'm glad that they’re there to help everyone.

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    Reviewed Nov. 12, 2017

    My husband had been out of work for four years and I was trying to help him to get ahead so I let my credit cards go because our mortgage and our car payment were more important. I got behind on my credit cards and I felt really bad about it. My girl friend told me about Cambridge, so I went with them. They were kind and nice. And they were very helpful from beginning to end. I didn't have any problems whatsoever and I really appreciate their help. I paid a certain percentage per month and they took it straight out of my bank account. Now all of my cards are paid for and totally paid off. I'm just waiting for my creditors to call all of the credit companies to let them know that my cards are paid in full. I'm so blessed and grateful to have the cards paid and I can't wait for my credit score to come back up.

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    Response from Cambridge Credit Counseling Corp.

    Congratulations on completing the program, Angela! We're glad that you had an exemplary experience working with us. When money is tight, we understand prioritizing your expenses. Good luck with your credit score, and please give us a call if you need any further assistance or advice!

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    Reviewed Nov. 12, 2017

    I've had Cambridge for a couple of years and I'm all caught up. I was heavily in debt and Cambridge is the only one available in the area, and they put me in a three-year plan. The enrollment process was easy and all was done thru the mail. They kept me out of debt and everything has been very good.

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    Reviewed Nov. 11, 2017

    My employer's employee's assistance program adviced me to go to Cambridge because I was fairly deep in the debt. I liked the way Cambridge presented everything. They walked me through everything and I appreciated the concrete plan they came up with, almost immediately, to get me through this stuff. I took a quick look at a couple of other companies but I felt the most confident in Cambridge. They set up a four-year payment plan for my credit cards to help get them paid down and closed. They've also helped me set up a budget, work through the program, and stick with it. I had finished the program and I made my last payment last month. I had a couple of things sorted early but we used the money from paying them early to work on paying off some of the higher interest debt cards for a faster result.

    I had a lot of phone calls from my counselor going over with my details, looking into different accounts, offering what the best solutions would be and the plans going over from that. I can also always reach their customer support. They gave me numbers to reach the counselors, a couple of different points there that I could call all the way into the evening outside of work hours if I needed to. Working with Cambridge, I feel like I have much more control of where I am at financially now. I appreciated the help they gave me and I've already recommended Cambridge to other people.

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    Reviewed Nov. 10, 2017

    We needed help with finances and we had heard about other services like Cambridge but we wanted to make sure it was a reputable one. So, I went to our Employee Outreach Program at work and I got Cambridge’s name. We had extensive credit card debt and it was becoming unmanageable. Cambridge accessed all of our active accounts and then they closed them all. Then they worked with each creditor as far as paying them whatever schedule they made and then we just paid Cambridge. They communicated with our creditors and they got our money. It was laid out as far as what our plans were going to be. We knew what to expect and got the statement every month. It was very straightforward.

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    Reviewed Nov. 10, 2017

    I needed assistance in pulling my entire portfolio together and to get everything handled. I did some research online, saw some information about Cambridge Credit Counseling from the Better Business Bureau, and decided to go with them. While most of my interaction with their counselor went via email for copies of statements, I would give them a call on the phone occasionally. I have recommended them to a few people.

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    Reviewed Nov. 9, 2017

    I had financial difficulty and I was referred to Cambridge Credit Counseling online. I had debt consolidation program with them five years ago but I have completed it. My interaction with their team was fine. They came up with the payment plan based on my income and debt. I tried to get whatever was needed to be done and took care of the bills. The program worked fine although it was too expensive. But they were able to pay off my debt and I was satisfied.

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    Staff

    Reviewed Nov. 8, 2017

    I found out that I was in debt when I initially contacted Cambridge. They told me that they could work things out a lot smoother if I cooperate with Jefferson Capital to repay my debt. I'm a realist and I realized I wanted to pay back the loan. The offers of how to pay back the loan from Cambridge came through clearly and I thought it was okay. I've tried other consumer credit counseling here in New Mexico, but I didn't get that far with them. They gave me a very decent amount to pay back for a $5000 loan. I was given $122 a month, which was reasonable for me at the time.

    I had some misunderstandings and I thought I kept on owing more and more. I spoke to a lawyer but that only made things worse. He tried to get me to file for bankruptcy, but I said no. I found out that his amount was the same amount that I would owe to pay the last part of my loan debt. Cambridge worked with me and I increased the amount of payback to Jefferson Capital from $122 to $182 and paid off the loan sooner. I made a mistake in talking to a lawyer and trusting in a lawyer that I never knew. When I realized that the lawyer was trouble for me, they let me correct my mistake.

    They discussed the amount of payment with me. I asked them if it was possible and if it would help me financially. I cleared up my loan debt and I'm getting offers from other credit agency. I want to pay those so that I can have a positive debt credit amount that's a benefit for me. Every time I spoke to someone at Cambridge, they were cooperative. Plus, they were kind and decent. They would go out of their way to make sure that I got what I needed. It's a good experience.

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    Reviewed Nov. 3, 2017

    I was very satisfied with Cambridge Credit Counseling. They have provided me debt consolidation services for years and everything's been paid off now. The service has been fine and I would recommend them to a friend.

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    Reviewed Nov. 2, 2017

    I was seeking to pay off some debts with some credit cards and called the number that was listed in an advertisement that I saw. Somehow, they found Cambridge, which was the closest credit counseling service under that umbrella that was near to me. Every time I called with questions, their counselors were willing to answer them. Most of the time, everyone I spoke with was courteous and they provided assistance. They not only provided education on how to stay out of debt, they also offered debt settlement service. The cost was reasonable.

    I have completed the program. Working with Cambridge helped me clear up my debt. They also helped me to be more cautious of using credit cards and to pay off the balances on time. It was a pleasurable experience. Given that this is the first time I've used a credit counseling service, it gave me a lot of opportunities to learn about myself.

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    Reviewed Nov. 1, 2017

    It was easy to contact Cambridge through email and phone and they were pleasant and easy to deal with every time. Then if anything came they would let me know immediately. They set up a monthly payment plan for me and I made fairly large payments at first but I lowered that after a few months which was easy to do. But what helped me was that I could call them at any time to say I was being harassed. They gave really good advice as far as that goes. They told me not to call people back or respond if people were hounding me with calls or sending me lots of stuff through the mail. It was excellent quality service and I paid off over $15,000 of debt in four years which was really good. I was very happy and I don't know what I would have done without them. They're good when you need them and I would definitely recommend them. If I ever got into debt again, I would definitely use Cambridge.

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    Reviewed Oct. 31, 2017

    Cambridge negotiated my interest rates down in a form of debt settlement and I was able to pay off my debt easier. The counselors were good. $35 a month doesn’t sound like very much for the service but in the end, when I added it all up, it was a lot of money. I'm sure I saved money in the long-run by not paying the higher interest rate. I would recommend Cambridge to others. They're good to use and it was easy to do. Everything went well with Cambridge.

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    Reviewed Oct. 30, 2017

    I was with Cambridge Credit Counseling for three years and had credit consolidation and reduction of interest rates for my credit card debt. I called them and they had me submit my forms, financial information, and budget. There was an initial setup when they set up my auto-pay and that was about it. Then, they contacted my credit agencies and creditors and got my interest rates reduced. I paid less money and it was great. Cambridge is a legitimate and great entity. If you're in that situation, I would recommend them. They helped my financial position in the long run. Overall, it was a trouble-free and very effective experience with Cambridge.

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    Reviewed Oct. 29, 2017

    I needed help on my credit card overages and a friend recommended Cambridge Credit Counseling. I've been with them for two years and they reduced interest rates, set the rate and then they would set up a monthly amount to pay. It's worth the money to work with them. It was helpful and good.

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    Reviewed Oct. 28, 2017

    Cambridge Credit helped me with basic debt consolidation. The counselors were good to me, they were friendly and helpful. The cost was reasonable and they made it more convenient to be able to consolidate. I appreciate the help and I'm happy and satisfied with them. I went with them a second time so the experience was good.

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    Punctuality & SpeedStaff

    Reviewed Oct. 26, 2017

    I had an injury and got done with my job. I ended up consolidating some credit cards that I had since I was unsure when I would be able to go back to work. I had a family member that had used Cambridge in the past and had suggested them to me. The process worked very great and it was very quick. I paid it off quicker than what I thought because I ended up going back to work and ended up paying it off recently. They were very helpful and were very quick about contacting the debtors that I had and finding out what my payoff balances were and getting right back to me. It was less than two days and I had a check cut. They had stopped my payment and everything was done. I've gotten my three checks back from the companies that I had written checks out to just because there was a slight overpayment. I got one check back $11 today and then check back yesterday for $29. So, I was very satisfied with everything.

    I would highly recommend Cambridge to anybody. If a situation ever arose again that I would be in need of another credit counseling company or debt consolidation that I would certainly use the company again. Cambridge helped me a lot as far as the stress level goes and just ease on how to being single and having three kids and how I was going to pay those bills when I was out of work with the leg injury that I had. I was very pleased with their service and it was an excellent experience overall.

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    Reviewed Oct. 22, 2017

    I had a lot of credit cards and the due dates were very stratified throughout the month. It was difficult to keep track of and remember which ones I've paid and which ones I haven't. Cambridge was the first one that came up on Google and I went with them. I set up my account and the rep would occasionally call because I would have paid them on a balance since I paid extra on a card. I took advantage of the consolidation and it was worth it for me to not have to worry about paying so many bills each month. I've referred people to Cambridge already because it was convenient and it relieved a lot of stress on my end. People who have a lot of debt need help with coordinating their payments.

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    Response from Cambridge Credit Counseling Corp.

    Hello Sarah, we're glad you found us! We agree that it's much less worrisome to only pay one consolidated payment a month. That means only one date to remember for all of the accounts that you have on our program! You're right, coordinating payments can be tough, that's why we're to help! Thank you very much for recommending us. If you need anything else, please don't hesitate to give us a call.

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    Reviewed Oct. 21, 2017

    I wanted to consolidate everything into one place so that I could just make one payment and try to get my debts paid off faster. Cambridge seemed pretty good and reasonable so I went with them. Their process was very easy and uncomplicated. I had to give them all the account numbers and they pretty much took it from there. They were very helpful and quick to get me what I needed. I was trying to keep up with bills every other day and trying to figure out what bill needed to be paid. I ended up having a lower payment than what I was paying monthly. They got me a lower interest rate, too.

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    Reviewed Oct. 20, 2017

    I was loaded down with credit card debt so I called Better Bureau to ask about a debt consolidation company that had written a letter to me. They said the company was not reputable so I asked if they knew anyone. However, they refused to give me any because they're not allowed to. Instead, they told me that I can call out a name and they’ll tell me if the company is reputable or not. I did that and they said that Cambridge is a good, reputable company so I called them.

    Cambridge collected all of my credit cards together and told me how much I owed. I didn’t realize I owed that much until they told me. So, they put them together for me, contacted the companies and had my interest rates cut down. They called me and kept up with me about my bills and asked me would I keep it up with them. All of my bills came to my house and I would look at them and see what was going on with them. They were superior and a good company to deal with. I recommend them all the time to friends. And for anybody that's drowning in debt, Cambridge Credit Counseling will be the best place to go to.

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    Response from Cambridge Credit Counseling Corp.

    Bettye, congratulations on completing our program! It's not uncommon for people to have debts that they have forgotten about, or ignored hoping that they will go away. Great job facing these debts head on! Thank you very much for recommending us to your friends, we appreciate your kind words.

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    Reviewed Oct. 19, 2017

    I had a lot of credit card debt and a friend recommended Cambridge. I talked to them a couple of times but we mostly communicated by email. They got me on a program though the payment plan was a little tough at first. It was a lot but I toughed it out for five years to get everything paid off. They also gave me some tips on how to budget money and it worked out pretty good. I’m completed with it now and it was worth it. It got me through the debt and helped me. It was a good experience and I would recommend to somebody else too.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 18, 2017

    I have always had a lot of debt because I didn’t manage my money right. I am a lawyer and was paid at $50,000 for five years when I first started. I was not making much in living in the Bay Area. I had student loans and also wanted to take some trips so I had to use credit cards sometimes which grew over time. Then I started realizing that I wasn’t making headway. I had a financial planner who recommended me Cambridge. I called them and we negotiated. The fees were worth it because if I have to do it myself, I would have probably ended up paying much more in interest. They were really responsive and their updates were helpful. They were very proactive and if I called, I got to talk to someone immediately.

    It was a four-year program which went by pretty quickly. And to be on a plan and pay this monthly thing was the best thing for me to get out of the debt. Now, I paid off $50,000. I would definitely use them again. I’m trying now to manage my own debt and I don’t want to close credit cards anymore. I even decided to add a few credit cards on the program and it was good. They were efficient and effective, and I had a great experience with them. I’m glad I did the program.

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    Reviewed Oct. 17, 2017

    My credit was bothering me because I could not take care of it and my daughter recommended Cambridge. Then I called in and spoke to someone and they explained how it worked. And so, I just jumped on board and got things kicked off. When I spoke to them, I liked what they recommended. They helped me with debt consolidation and I completed the program in three years. It was a great help to me. They had very nice people.

    The counselor explained and set up my payment arrangement and how much I needed to pay each month until I got it paid out. She gave me the number to call and told me to call their number if I had any questions or any concerns pertaining my bill. Everything worked very nicely and I felt very comfortable. Cambridge helped me understand that you should not overload yourself and that things happen, and it's not your fault that things happened that set you back. They’re the best. They are pleasant to work with and very understanding. They'd explain everything to you and they don't leave you out on the rails trying to figure out what's going on. It was an excellent experience.

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    Reviewed Oct. 16, 2017

    I had a credit card that I wasn’t able to pay off. The interest was too much, so I went to Cambridge to consolidate the debt, which they did and gave me a payment that I could afford to do every month. They set up a payment plan and charged me a minimal fee to take care of it. It made me able to pay off the bill, otherwise, I would probably still be paying on it for the rest of my life. It took me about three and a half years, but I finally paid it off. It was a great experience. They were very knowledgeable and helpful. They’re doing everything well and I have no problem referring anyone else to them.

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    Response from Cambridge Credit Counseling Corp.

    Congratulations on completing our program, Iris! High interest rates can make it very difficult for consumers to pay off their debts while they're making the minimum payments on their credit cards. Many of our clients share your concern! Thank you very much for your kind words and good luck going forwards!

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    Reviewed Oct. 16, 2017

    I had credit card debt and Cambridge Credit Counseling was the only place where it didn't matter how long I had a debt. I enrolled over the phone and if I had to sign anything, they sent it to me and I faxed it back. They took everything and consolidated it down into one bill a month. They based my payment plan off my income and made a monthly withdrawal. I paid $275 a month and only $25 went to Cambridge Credit Counseling. I paid my bills off but I ended up skipping payments when I didn't have enough money. The program took longer but it brought my credit up. Cambridge Credit Counseling did what I needed them to do and it was a good experience .

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    Reviewed Oct. 15, 2017

    When I first started the debt consolidation program, I didn't want a third party to handle my debt because I heard it affects your credit more. However, it's the only thing that I could do at that point because I was in disagreement with my spouse and he was the breadwinner and he went with Cambridge. However, I'm now divorced. After a year, communication was just off and can't get on the same page. When you're not on the same page it's hard in the household to collapse in some of those issues with the financial situation and marriages in my opinion.

    My goal is to continue with the program and get out. I still have a little bit of a cycle in it and I am working on it to get out of debt. It's probably a third of what it was. All is well and I kept calling to see where I was at, to make sure what I could do to get out quicker. I'm looking at purchasing a home. But my budget is still not great and it's still affecting my credit. I didn't really like the fact that someone else pays the bills for me because I felt like I could do that.

    Cambridge's phone system was a little bit spooky and it could be made a little bit user-friendly. I know their hours. They're on the East Coast and every time I want to call them they're closed. They could shift or just have a two-hour layover coverage of someone or just a go-to phone service. People are looking for convenience. The easier they make it for people, the more people would come and work with them. On the plus side, the service was excellent. Everybody at Cambridge was always so polite. They're responsive too. I also liked that the program was flexible. If it really wasn't working for you, you could change it. I did it around three times through the worst transition so it extended me in the program. I backed off from it a little bit or lowered it, or I paid off one and they use the funds to pay on another. It's really good that they do that.

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    Reviewed Oct. 14, 2017

    I discovered that my brother has become disabled from heavy drinking in the early fall of 2014. I then wrapped up my work in Albany to come live with him and take care of his affairs and get him some medical assistance. I started going through his papers I noticed that there were credit card bills coming from 12 accounts and he had only been paying the minimums. My younger sister, who at some point also had a large debt with credit cards, told me about Cambridge after hearing them from someone else. She helped us set up. We then made the call and we talked to a guy and that's how we started. Cambridge was great. I could call them. They would also email me just every so often with a little notice about where we were if I wanted to look at it. The people we talked to were very clear about what would happen and how long it would take. The cost was also negligible and I never felt that they were gouging us for their services. It was only 50 bucks a month.

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    Reviewed Oct. 13, 2017

    I remember calling Cambridge and they asked why I needed their services. I told them all my credit cards are maxed out. I got all my credit cards on my wallet, wrote down my credit card numbers, showed them the balances and finally got me signed up. It was pretty easy and they got me to a manageable monthly payment. Every time I called, they've always been super helpful. I've called them to update balances and I wanted them to take an extra payment out if I got a bonus. They've always been great. The only complaint that I have is that when I went to pay off the balance, I wasn't able to pay it off. They said that it wasn't a possibility, and it was super annoying. My husband was really irritated. I wasn't able to make a payment for more than the regular withdrawal that I had to withdraw another month.

    I think that it should change because if somebody is ready to be done with the program because of working overtime, it should be an option, especially someone like me who is in the program for five years and has never missed a payment. When you're towards the end of the program, that should be an option. With the money in the account right now I just want to pay it off and be done because we were moving. I just moved across the United States and I was a little annoyed. But the Counselor was nice about it. I just was annoyed at her response so to speak.

    They sent me an email statement every month which I really appreciated because I could check it on my own time. I really like it because I'm super busy and I think it was good. They called me every once in a while to get an update. Now I’m done and I have completed it. I would totally tell others to do it. No hassle, no trickery, and no hidden fees. It was exactly what they said the cost was. And currently my credit is amazing

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    Reviewed Oct. 12, 2017

    I had a very good experience with Cambridge Credit Counseling. They are very helpful and understanding. I had little money taken out every month and by the end, I’m completely free of all debt. My daughters and I split all the debt that had been left over after I sold my house to them and we divided any remaining tax liabilities. I did this to encourage them to do the same thing. My daughters ended up clearing all their debt and everything else so it turned out to be a very positive experience both for myself and for my daughters. They saw an example of another way to handle things if they get themselves into really bad debt again.

    I object paying interest because I’m Jewish and we don't believe in usury. There were a couple of other bills that I decided to pay off in full so that when I move to the senior housing, I wouldn't have a huge debt and liability. I could never get ahead with Target because I was eaten up by the amounts that they kept saying I owe them. I realized I was never going to get clear of the Target bill and that convinced me to go ahead and try finding enough for profit.

    I had to give Cambridge Credit Counseling all my financial information and they certainly improved my situation. My interactions with Cambridge counselors were always good. They gave excellent service and they always call me back if I had questions. They were always on top and I could call and find out where I stood. I would get monthly statements on the computer so I would know how close I was at all times. I moved in the senior housing in August and the debt repayment plan ended in September. I was able to move in good shape and I feel more comfortable knowing that I don't owe anybody any amount of money anymore.

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    Reviewed Oct. 11, 2017

    We haven’t been anywhere so I wanted to straighten out our stuff to allow us to still pay our bills. Cambridge was a local company and I heard good things about them and so we got them. Our counselor, John, was great and the team was awesome. They helped us with figuring out what we’re going to spend and what we can’t, and all that good stuff. Cambridge stayed on top of everything and kept us in tune as to when we’re paying our bills and when they’re taking the money out of our accounts. They’re amazing and they care about me and I’m very satisfied. We’re all done with the program and we’re in a better shape now. I’d recommend them to anybody.

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    Reviewed Oct. 10, 2017

    All my credit cards were backed up and I owed a whole lot of money. I couldn't pay my debts so I needed to consolidate. I went bankrupt when I was younger so I didn't want to go that way again. Cambridge Credit’s rep said he would take care everything. When the creditors called me, they referred to him. Eventually, he worked out a deal with everybody and I started paying monthly.

    I collected more help trying to rebuild my credit because my credit is bad even though I paid off all my bills. I don't know if the money was distributed right because one of the creditors kept calling me and saying that they know they made a deal with Cambridge but that it wasn't sufficient. And at the end, some of the other credit cards were completely paid and that money should have increased on the other payments. I don't know if that was happening. But besides that, I was really happy with Cambridge in getting rid of all my debts.

    I pay a credit card and I get a notice that a credit card is paid off by Cambridge. My suggestion is that Cambridge should automatically shift the amount of money that's going to the other agencies. I didn't see that. And it should be where when we get the statement, it should let the customer know this amount of money been added to so-and-so bill. So that way, I know that that's being done. I'm not sure if that's being done. Cambridge might put all of that money on one big bill. I'm sure that would be fine with the customer because he knows his money is not going to somebody’s pocket. It's going directly for his bills.

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    Reviewed Oct. 9, 2017

    Cambridge helped me pay off my debt through their credit counseling program. I’m already finished and I paid off my debt two months ago. Aside from the initial signup where they discussed my options, the benefits of doing credit counseling, and showing with credit counseling how quickly I can pay off my debt versus paying off the minimum alone independently and the years it'll take to pay off my debt, there was nothing to interact for. After that, the payment was automatically withdrawn so there were no issues. It took me about four years but very quickly, I was able to pay off my debt and it saved me a lot of money as well in the long run. It was a very pleasant experience and if I had questions on a balance for a particular credit card, the operator was able to provide an answer right away. If I know someone with a credit problem, I always refer them to Cambridge.

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    Reviewed Oct. 8, 2017

    My job situation had changed and I was having a hard time making ends meet. I knew somebody that had used Cambridge and he highly recommended them. I also saw them on one of our local community television shows so I decided to give them a call. They offered to contact my creditors and let them know that they were in charge. Then, they paid my bills every month for me. Their counselors were very polite. If I called and couldn't get through, they were very prompt to return. They answered any questions that I had.

    Cambridge made my life a lot easier because they took over. When a creditor calls, I just say to him to call Cambridge Credit and that they were managing my bills. I got my bills paid off a lot faster because when they took over, the creditors can't charge interest. It was a three year period and I finished in June. I was very pleased with Cambridge and I don't plan on going back into debt. But if I ever did, I certainly would contact them again. They were very professional and very good at what they did.

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    Reviewed Oct. 7, 2017

    I had a lot of credit card debts that I wanted to clean up. I wanted to see if Cambridge can assist me in doing that and when I spoke with them, they had a plan on how we would get the credit card bill lowered for me, like the monthly payments, a timeframe and how I would be able to pay them off. If I had any questions, I could call and get answered very quickly. They would reach out to me every so often to check on my progress and see how I was doing so they were really good.

    What they do is negotiate with the creditor so you get the benefit of a lower interest rate that’s more manageable for you to pay. The card would also be turned off. You can't use it anymore but then you don’t stay down on the balance and the payments go further towards the principal. It's great for people who are struggling to pay off some debts, especially because with these credit cards, the interest payments get so high. It almost makes them impossible to pay off and instead of not honoring the obligation, it's better to go with a company like Cambridge to guide you through it. You can do as many as you need too.

    I was sending them one payment each month which was automatically drafted on the same day with the same amount and then they would take that payment and distribute it to three different cards that I had. Those cards were paid off over time and I was happy when I made that last and final payment. I'm so pleased with Cambridge that I was actually going to contact them again to see if they can work with me through another cycle of bill payments 'cause I still have some balances that I wanted under control.

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    Reviewed Oct. 6, 2017

    I was not bringing in income fast enough while my bills are piling up so I got Cambridge’s services, and they were willing to work with me on credit consolidation. The enrollment process was easy and it was great. Their counselor was good and I felt he was really nice. We did monthly payments that were taken out automatically and now my account with Cambridge has been done. If friends ask me about Cambridge, I would tell them that they should look to use them for credit counseling. Cambridge worked with me on getting me taken care of and they helped me achieve my goals of getting back on track with my credit.

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    Reviewed Oct. 5, 2017

    I was all covered up with credit card debt so I called Cambridge Credit Counseling Corp. The gentleman was very helpful and he talked me through how to sign up. He looked at everything and we set it all up. The Cambridge counselor discussed how to put things on the medical bills that I had and how we can lock all the bills together because the interest rates were high. They were able to set up an automatic draft which made it so painless for me and got all my bills paid off. Cambridge helped us get on top of things, which is what I needed to have done, and I appreciated it.

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    Reviewed Oct. 4, 2017

    I had some credit cards that I owed and I wanted to consolidate them because I wasn’t getting anywhere. I was just sitting down one day and I picked up the telephone book and saw Cambridge Credit advertised. I called the number and we got started. A nice young man walked me through the enrollment process and told me he figured up all my credit card bills and told me how much I would have to pay each month if I went through with it. After I finished, I looked back over my papers and all that they sent to see how much money I had to pay. I didn’t think it would be that much the way it went. And, my daughter went in after me because I recommended them.

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    Reviewed Oct. 3, 2017

    Cambridge Credit Counseling offered me what I needed to get control of my credit card debts, and within a relatively short period of time. They provided me with credit counseling as well as setting me up for the plans where things were taken care of in a manner that I could agree to. They took money out of my bank account automatically, so I didn’t have to worry about it. Since having Cambridge's services, I've learned that paying cash is the way to go. I don’t need all those credit cards and I don’t plan to open up a bunch of credit cards in the future. I have one that I've gotten since I completed the program and that’s all I'm trying to get and it's just for merchant fee.

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    Reviewed Oct. 2, 2017

    I couldn’t handle my payments. I knew that Cambridge could consolidate them into one main payment and I thought that was the best idea. Also, my husband was already a member and had consolidated his credit as well. I then called Cambridge, explained the situation and they took all of my credit card information, numbers and everything that I needed. They asked me what a good time length was. They told me that they would get back to me and let me know the amounts and if I was comfortable with it and they did. I got a monthly statement from them, giving me heads up on where I was at.

    One or two cards got closed because I paid it off and they alerted me for that. Once cards were paid off, I had the choice of putting more towards another card. I, at that time, couldn’t do that because of other financial responsibilities so they just made it the bare minimum. They were very professional, they walked me through things. When I had questions, they called. They made adjustments when I needed. Their service was great and they did a good job. I got everything I needed to be taken care of and I have no credit card debt anymore.

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    Reviewed Oct. 1, 2017

    Very good experience with Cambridge Credit Counseling. They helped me get through my debt under control and that was very gratifying. My friend recommended Cambridge Credit to me. I had too much credit card debt when I enrolled with them over four years ago. They made it easy and it wasn't that bad as far as I would have thought. We completed it two months ago. Payment plans were very good. They just worked with me. If I ever had a situation where I needed to postpone the payment a few days, they were really good about that. Customer service was very congenial and helpful. The cost of their service was worth it. I would highly recommend Cambridge Credit to anyone to get control of their finances.

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    Reviewed Sept. 30, 2017

    I had one credit card and I needed help reducing the rate. I liked the online reviews that I read about Cambridge and the enrollment process itself was a piece of cake. The person who helped me was awesome. But after that experience, it went downhill from there on. They had told me that they would renegotiate the rate and then, in the end, they weren't able to. It remained at 9.99% which was what it was at when I started. I was unhappy with how they negotiated because I didn't feel that they had fully advocated on my behalf. At that point, I was stuck so that was why I continued and finished the payments. They told me they were going to pick out the first payment automatically from my account, which they did on the date that they said they would. But it wasn't the date that the credit card company wanted it and so it was late and I was charged with late fees. Cambridge fixed it after two months.

    They weren't very professional and every time I called, it’s like I was bothering them by calling them. They were brusque, not welcoming, and not helpful. They'd send monthly updates on how much I paid already and how much I still owe but they sent me twice updates that belong to somebody else so I had their personal information. There's the creditor, their address, the account number and how much they owe. On one of those, I responded and forwarded it back to Cambridge and told them. I got a response saying, "Oh, nothing personal was identified. So, please just disregard it." I would never use Cambridge again and I wouldn't recommend them.

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    Reviewed Sept. 29, 2017

    I needed to get a handle on my bills and enrolling with Cambridge was pretty easy. Their reps were knowledgeable and helpful. They explained the program out in detail at the beginning. Also, their payment plan was reasonable. It was a painless and a good experience overall.

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    Reviewed Sept. 28, 2017

    I was making a very bad financial situation and I needed some help. Cambridge was recommended by a friend of mine. She's a financial adviser and she said that it was a good place to go. It's a big decision so having somebody to help guide you makes it a little easier. During the enrollment process, I was horrified but they made it very, very easy for me to submit all my information and they were very nice. I had never dealt with anything like this before so overall, they were just very kind, very understanding and I had a very positive experience with it.

    At the beginning, the counselor would just follow up and check in. I didn’t really speak live to anybody and I communicated with them mostly through email. There was a monthly fee involved and I thought that was very fair. They made me feel comfortable and I think that the goal of companies like that is to try and help people and get them back on the right track and they did. Everybody falls down and they knew they would help getting picked up. Cambridge was great and I'm really glad I finished the program too. And if I know of somebody that’s having some problem, I would absolutely give them their name.

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    Reviewed Sept. 27, 2017

    I had too many bills, and I was paying it. But it didn't seem like it was getting any better because of finance charges. Cambridge told me about how they could help through consolidation of all my bills and that's what I did. I worked with them and they set up a payment for me. We went through the process of our bills paid. They called me, but it's just because I'm working a straight 8:00 to 4:00 shift. It's supposed to be 8:00 to 4:00, but I have a lot of times that I'm at work.

    By the time I come back to call back they're off and I put in a lot of time. It's my only reason for not calling back or if I did call, they were out and I just left a message. Playing phone tag it's almost like. But I've talked to them about two or three times. They told me that if I needed some assistance to make sure that I called. But I didn't need it so I didn't call back. I know towards the end that the fee for it wasn't consistent. It got lower. But, then, some months it was a little higher. That was the only thing that bothered me but it wasn't too much. It was okay, so I didn't complain about it.

    Cambridge helped me pay off those bills and we've finished our last payment two months ago. I wasn't comfortable that I wasn't able to get them paying. They make the agreements and then I just wait until the agreement happens. Then, everything takes its course. They closed those accounts after I got done, which was okay to me because that was the type of thing I wanted to get back to. They're very effective and they tell you about what happens, so you're not surprised. Especially them contacting my lenders or the credit card companies.

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    Reviewed Sept. 27, 2017

    I was a wreck and couldn’t even answer my phone, but Cambridge took the pressure off of me. They got the high-interest charges dropped down and helped me get away from some of these high-interest charges. I got all my bills and balances together. However, their rep told me that it would be a year and a half before my credit would be paid off, but it took another year so I was disappointed. But at least they got it done. Also, there was another lady before I went with Cambridge. She emailed me some forms and when I read the fine print, it said that there would be an initial payment of $495 before they start and it would go straight to them. So, I decided not to do that. When I went with Cambridge, they said their part would be $35 out of the $235 that I pay them every month, which I was fine with.

    At one point, I also got my bills together and what I had paid and I had different balances than they had. Cambridge said it was probably from interest before they actually got into the processing and something more was added onto it. Other than that, it was all good. I even went to the Better Business Bureau before I went with them and they had high ratings so I felt safe. I would go to them again and I would recommend them to a friend. Overall, I was happy with Cambridge.

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    Reviewed Sept. 26, 2017

    I needed help with debt consolidation. Cambridge gave me a run down and I gave them all the accounts that I wanted to consolidate. They advised me that it would be wise to keep one credit card so as not to cancel out all of them. I felt very comfortable with the counselor and Cambridge was very helpful. The payment was set up as an automatic withdrawal. I completed the program a month ago and my financial status is a lot better. If Cambridge is the route that you need to take then it’s a good choice.

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    Reviewed Sept. 26, 2017

    I had too much debt and Cambridge Credit Counseling was recommended to me by a credit score company. I enrolled over the phone and I talked to a guy named Tim. He explained to me how the program worked, he set it up, he emailed me all the paperwork, I signed an initial to it and emailed it back to them. Their counselors have been fine. They always answered all my questions and they automatically withdrew it out of my checking account every month and paid the bills. Every once in a while, they'll send me an email to ask how they're doing. It was pretty basic. They did what they said they were going to do and made it easy for me. I'm glad I'm all done.

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    Reviewed Sept. 25, 2017

    I had a lot of medical bills and got behind with the payments when was in the hospital and had a heart attack. I looked around for counseling services and talked to one company and I didn’t like the way they talked. I happened to see Cambridge on an advertisement and called the number. I talked to them and gave them the information and their rep called me back within a couple of days. The other people I talked to said they would call me back in a day or so, but it took them almost two weeks. I got all my information together to Cambridge and got on the plan even before the other people called me back. And when they called, I didn’t want to ask them and I already got somebody to take care of it.

    Cambridge offered me counseling and things that I could do online to help me further my savings, but I just called once or twice to inquire with them and we went after I got all my information from them. It was just making the payments and they had it where I could save some money. Also, their fees were only $20 a month to handle eight to ten accounts for me. You could not beat that. They deducted it every month out of my checking account. The credit counselors were great as well. They sat down and put everything in plain English where I could understand it and they made it easy. I knew what I needed right then and I wouldn’t just search everywhere because they told me what I needed.

    Overall, they were great people to work with. Every time I called, I was put on hold five times in four years because they handled my situation right then. We're both 70 and Cambridge helped us a lot. We were even able to buy a house and got our credit straightened back out. Everything worked out great and it was a good experience. I really enjoyed it. I had recommended them and would recommend them again.

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    Reviewed Sept. 24, 2017

    I had too many credit cards, and I was robbing Peter to pay Paul. And Cambridge consolidated my credit cards and got lower interest served. It took a while but I was able to pay off all my credit cards. They worked with me and alerted me and they sent me a certificate for having completed their program. Also, there were times when I had to call and everybody was friendly. When I enrolled, I spoke with the manager who was very helpful. My counselor was very amiable and we had a very productive interaction. It felt like I was sitting at my kitchen table. Overall, Cambridge served and helped me and I'm very pleased with them. I highly recommend them.

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    Reviewed Sept. 23, 2017

    When we needed to get some debts paid off, we looked online and Cambridge Credit was the one feasible for us. The enrollment process was very easy. The counselor we worked with was very good. I got emails of what was getting paid and if I had a question, they answered it. The program worked for us and we're done with it now. Their service was perfect the way it was.

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    Reviewed Sept. 22, 2017

    I had too many credit cards so I sought the help of Cambridge Credit. Everything went smooth with them. They took out everything and in three years I was done so I would recommend them to anybody consolidating all their debt together and paying monthly till they get rid of it. The process was kind of hard at first. I was thinking how come they're taking the amount that they were taking out when it was less than the amount I was paying for out of courts? Because I was thinking like other people file bankruptcy and they'll have to pay the courts. But then I was surprised my credit score still stayed good. It actually went up after I performed it so it was a win-win situation. I wouldn't do the bankruptcy. Like my sister and my brother did bankruptcy and their credit went to the dogs.

    I've completed the program with Cambridge in August of 2017. Once they finished Macy's they took that money and started applying it to another one until they paid all of them off. Their rep called me and let me know I was going to make my last payment. They have good customer service. Cambridge gave me the relief of knowing all that debt was paid off and then the relief of knowing I had that extra little money that I was paying them every month to do something else or save.

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    Reviewed Sept. 20, 2017

    My husband had died and I’m a school teacher who hasn’t had a raise in five years and have two girls in college. I decided to go with Cambridge Credit Counseling as recommended by my employee assistance program at work. The enrollment process was painless and everybody was fine when I call with a question. Their quality of service was very good and I would recommend them to a friend.

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    Reviewed Sept. 19, 2017

    Cambridge Credit Counseling is the best and I'm 100% satisfied with what they did for me. It was worth it to deal with them. I had a lot of overdue payments, credit cards and student loans, and I decided to consolidate and pay off my debts. I called Cambridge Credit Counseling and they helped me. They were very efficient, gave me good ideas, gave me records of every time they did a payment and called me to find out how it was and let me know when the payments were coming to a close. They sent me letters too. They try to let me know where I was with the payment. Last month was my last payment and I'm done with them. They called me and let me know. It was good and I was glad to finally come to an end.

    Their counselors were also very efficient, smart and they knew what they were doing. They gave me a lot of choices. At first, I wasn't working so we were going through doing the payments through my mom's account. They sent me papers that I had to get copies of and they helped me step-by-step to clean up and do whatever I had to do. They were very nice to me, very patient in calling back when they're supposed to and very diligent in their job. In-between the deal I called them to find out if I could pay more than I was paying the monthly to cut the months in half. They told me how much I would have to pay. They called me back to find out if I was still interested in cutting the payment. I told them no and I kept it the way it was because it was going well. So I left it at that and paid it off. I was very happy with Cambridge and I was glad that I chose them.

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    Response from Cambridge Credit Counseling Corp.

    Wow, Shannette! We're thrilled to hear that you had an exemplary experience with our company. We strive to achieve a smooth and easy process, exactly like the one you received. Our counselors are backed by an average of 14 years of experience and their certified to consult our clients to the best of their abilities. Congratulations on your completion of our program and thank you for your kind words!

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    Reviewed Sept. 15, 2017

    I was seeking someone to help me pay off my bills so I went through Cambridge Credit Counseling’s four-year program and completed it. It let me know what I have to do to keep myself together and not to get back in debt. The payment plan worked to my advantage which I can afford without putting myself in a string and I really like that. I also understood the cost for the program and that was no problem for me. The counselors were nice and very helpful. Once they explained the program to me, I was happy. I would tell others they would need to call them and talk to them and let them explain how the plan worked and see if they were satisfied with it.

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    Reviewed Sept. 14, 2017

    I had high credit card debt so I went through credit consolidation with Cambridge. I enrolled four years ago and the counselors were very helpful and timely with their responses. They told me how long it was going to take and it took exactly that long, which was perfect. I got all my payments paid off and now I'm more aware of what it takes to pay off a credit card and be more responsible. Working with Cambridge was easy, efficient and informative. Cambridge is a great place to go to if one needs help.

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    Response from Cambridge Credit Counseling Corp.

    Julia, thank you for reviewing our services. It's great that you were able to benefit from our financial education and credit counseling advice! Congratulations on completing our program! If you ever need any further assistance or advice, please feel free to give us a call.

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    Reviewed Sept. 13, 2017

    We were trying to buy a house and while we were putting away every cent that we could, we maxed our credit card. Then we came up with the 30 some thousand that we needed to buy our house. We couldn’t seem to get off from underneath the credit card. By that time, we were just swamped and it was getting harder and harder to make the payments every month. It went like that for three years and did not getting any better. Then someone recommended Cambridge to us and we went well from there. They gave us the information that we needed. We exchanged emails for several days, we signed some papers and everything was up and going. It was just real simple and quick. They did an automatic withdrawal once a month and they paid all the bills. The interest rates were lowered so much that the $35 that we pay in a month for them to handle the account was certainly not an issue.

    They did everything that they told us that they would do. They made it seamless and easy for us and paid everything off. We’re free and clear now. There was also one month that I had a client’s check bound from me and I didn’t have the money in there the day that the electronic funds transfer was supposed to go through. But I had cleared the next day and they understood. I didn’t have to spend an hour apologizing to somebody. I hope I don’t have to use them again but they certainly took care of everything for me. I’ve already recommended two people to Cambridge. They were having problems and I told them about Cambridge. They got it set up and are probably halfway through the program right now. I’ll continue to recommend their service to people who get caught up like we did.

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    Reviewed Sept. 12, 2017

    I was going through a divorce and I had a lot of credit cards that I used that were not going to be a part of the settlement. My dad referred Cambridge and I got in a debt consolidated program in 2014. I was very comfortable working with Cambridge and I was able to make a settlement with the creditors and reduce the amount of interest paid on the credit cards that were originally owed. There were very reasonable payment plans too. I had five or six credit cards that they were going to work between $5,000 and lower, so they did pretty good for me. There was no fee over $15,000 either and in fact, all the rest of the payment had gone to the creditor. The $15,000 was posted so it was a free service that was offered.

    They were also friendly and did a great job at keeping me on the task and helping me complete it from the time I started to the time I finished. They kept me updated on what was paid and on the balance of the accounts. I've completed the program now, but one of my creditors is saying that they have not received all their payments. I had been keeping up with the balances and according to the balance sheet, there should be enough once the payment goes in. Now I'm trying to research to see if they can dig out what happened and Cambridge has sent me all the statements that were sent to that creditor. Overall though, it was a great experience and I've recommended Cambridge Credit Counseling several times already in the past. I would refer them again and I would tell others not to be afraid.

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    Reviewed Sept. 11, 2017

    I had too much debt and I contacted Cambridge Counseling and forwarded them any outstanding bills that I had. They set up a payment and said they were going to contact my creditors to either wipe out or reduce my finance charges. They also walked me through the process and said, "It's going to be this much money per month for us to be involved with this and this is how much you have to pay per month in total." They sent me bills every month and the money was automatically deducted from my checking account and I just kept track of what they did each month, so it's pretty simple. I also kept track of my bills on a spreadsheet and if I had a bill that was low enough, I just paid it off myself then put the money towards one bill to another.

    I even had the same counselor and I talked to their reps a lot. They were all very pleasant and helpful and they did very well. November should have been my four years and I was paid off with them in July. It's nice to debt-free and it feels good to be able to go grocery shopping as much as I want to, versus having only one week and then I can't go grocery shopping and I think about how I’m going to put food on my table. So, Cambridge Counseling really helped me a lot. I would definitely recommend anybody to them. My credit score has increased considerably and I'm glad that I went their way. It was a great experience.

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    Reviewed Sept. 10, 2017

    I was getting divorced and I had a lot of credit card bills that I wanted to be cleared. My friends recommended Cambridge Credit Counseling because they helped them. I did the consolidation of all my bills with them. I called and spoke to a counselor, we talked about my bills, what I wanted to do and how much I could pay. He set up a plan and got back to me. They cut the interest rate and it worked perfectly.

    They asked me what I wanted my payment to be and we came up with a good number that I could afford. The rep told me it was supposedly going to count to be $2,500 a month. I was said that was nothing and it came right into my checking account. Every month, it was just easy. Every time I got those statements from the credit card company it was cool. And the best part was it brought my credit up at least a hundred points, maybe more. Paying off my bills and bringing my credit score up is priceless. It was worth three times the money. Cambridge got me out of the debt I had which was over $20,000. It made me feel so good when I got those bills and saw those balances going down. I’d tell my friends to go with Cambridge and one of my friends already did. It’s painless and it was a very good experience.

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    Reviewed Sept. 9, 2017

    I had too many different types of bills and I wanted only one. I did my research and looked around and decided to go with Cambridge. Setup was pretty easy. Just got my bills together, send them the account number and it's all set. Every time I had a question, their counselor would answer me. I had a few issues in which my case will be sent to a lawyer company but he fixed it himself. I pay once a month. They distributed the amount and it was not so expensive. They get paid for my service and I was comfortable with it, so I worked for it. After two years and a half, I'm done with it. Since then, my credit score went up and now, I don't have to worry about the payment anymore. I referred two friends already who got their contract. I am satisfied with the service that they provided me and if I have other issues, I will go right back to Cambridge.

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    Reviewed Sept. 8, 2017

    I got over-debt. I was paying the minimum or paying $100 on each credit card and I wasn't catching up. I was also making bad decisions with credit cards. I heard about Cambridge Credit Counseling through another friend. I called and told them what was going on. They asked me what I'm spending my money on and I told them. I also gave them my information, they ran it through, and then took care of it. I only talked to their rep once, then we communicated through email.

    They called all the credit cards that I've got myself in debt with and got them to quit charging the interest. They paid so much each month on each card, which was cheaper than what I was paying myself costing $500 a month. They came up with a plan that would work for me and I could live with. They also suggested an amount that I could do. Whenever they pay off a credit card, I could either default on my payment or I could keep it the same and then pay them more so it would go up and get rid of the debt quicker. I said “no, I can deal with $232, do that until it's done” and they did. Within one year, they got the debt paid off and I'm debt-free now. They were great and I couldn't have a better report for them. I’ve also saved more because we're trying to do another plan as well where I'm trying to have that emergency money. I'm not there yet but I'm getting there. I’ve already recommended Cambridge Credit to three friends.

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    Reviewed Sept. 7, 2017

    I was trying to get everything organized to get a handle on my financial concerns so I sought the services of Cambridge Credit Counseling. Initially, they got in contact with all the creditors. They arranged us a payoff and then prepared a program. The payments were then made and they came out of my checking account and it went very smoothly. As I got each of them cleared up, I picked up money towards the next payment and the next one until they were done. Now, I don’t have any debt and I would actually suggest to friends that they go to Cambridge.

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    Reviewed Sept. 6, 2017

    We're in some credit card debt trouble and I heard about Cambridge Credit ad and I thought I'd give them a shot. They were our only choice and we contacted them and discussed the program. I really didn't think there was a need to go anywhere else because their program was exactly what we needed. First and foremost, they consolidated that debt and made an easy payment plan for us. They gave us a proposed payment that we agreed upon that we could cover each month and set it up for a five year pay off. We did a direct bill to pull it directly out of our checking account on a pre-determined day every month and it was very, very easy.

    They did a little bit of credit counseling on how to save and budget. The counselor completely understood our situation and knew what we were going through. We were feeling a little overwhelmed and he had some reassurance that they were going to take care of us. We were impressed by his willingness to help. We completed the program about two months ago and my wife and I looked at each other and said, "Boy that was one of the best things we ever did". We’re very thankful. I could not think of anything to make it better since the program went so smoothly and exactly the way they said it was going to happen. We are looking at finances and money in a different way. We think twice about creating another payment in our budget and it's better off to save a few months and get it than put it on credit. They’ve opened our eyes on how to spend money and budget it. It was worth every penny and I would recommend them 100%.

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    Response from Cambridge Credit Counseling Corp.

    Benjamin, it is completely understandable that beginning this process was overwhelming. We're very glad that you were able to push through that and follow through with our program. Our counselors truly care about our clients. You and your wife have done excellent work learning better budgeting tactics, and becoming debt free! Congratulations to both of you!

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    Reviewed Sept. 5, 2017

    My wife and I have some cards that had high balances and we were trying to get those balances paid down. We got a payment program with Cambridge for our five cards that was to be paid within five years and we just completed it three months ago. It was good to get all our credit paid down. We were satisfied. There was a fee that we had to pay at first but it was reasonable enough for me. We enrolled by calling them and they took our social security number, and then they asked what would be a comfortable amount that we could pay each month. Payment was done automatically out of our checking account. The interactions that I had with my loan counselor and other reps were fine. If I called them about certain questions, everybody would know and nothing needed to be corrected. I would suggest Cambridge Credit to a friend.

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    Reviewed Sept. 4, 2017

    I sought Cambridge Credit Counseling services to get my credit cards paid off. Their counselor explained what was going to happen and I understood what she said. They worked with me on my payment plan and now the program is done. They helped me get my bills paid off and I saved some money. They did a good job and I'd do it again if I had to. I'd tell my friends to deal with Cambridge Credit Counseling.

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    Reviewed Sept. 3, 2017

    I was searching and Cambridge Credit Counseling Corp. was the best local one around to consolidate my credit cards. The counselor was very good and great. They calculated all the debt I had and divided it into different categories. They withdrew money out of my checking and split up the money and pay the bills for me. We sold a property so I got to pay off all my debt. This is a second home. They contacted me and sent me statements monthly. I'm all set. I paid off all my debt. I didn't have to deal with all the stress. They were excellent and I’m very satisfied. It will help you out when you sign up.

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    Reviewed Sept. 1, 2017

    I had some credit cards with a charge on it that was about to double up on interest. I was able to start backhand on the account and saw where the money was going. I was paying everything on time but it’s the interest that was killing me. Then someone suggested consolidation and I went ahead with Cambridge Credit Counseling. During the enrollment process, they talked to me, sent paperwork and did a thorough explanation of their services. They explained how things worked and what to expect. Everyone was very courteous over the phone. I was comfortable with the way things were going and they could not do any more than what they did. I was more interested in getting signed up, but they did counseling before and during the time, checking to make sure everything was okay.

    The counselor was very helpful. I did whatever they asked me to do and they were taking payments out of my checking account on a monthly basis. There were a few times that I had to call them and ask them about some things. But I’ve completed the process and they sent me my full certificate. Everything went the way they said it would go. I recently told a co-worker about them. We talked about things that were going on, I mentioned their name, and I looked up their telephone number for them to call which shows that I was very satisfied with the services that I got from them.

    I was able to free up some of my money to do other things with it to move on with my life. I had one particular account that I couldn’t put on with Cambridge and that was a student loan. That would be something extra, if they were ever to do anything like that. Overall I was satisfied and very happy with my services. It was a great experience and the people treated me well. If I ever get in that situation again, I would use them again.

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    Reviewed Aug. 31, 2017

    A family member used Cambridge Credit Counseling and I wanted to get rid of my debt with a high interest that's why I called them. They also got the creditors to lower their rate. I communicated with Mike, their counselor, with emails at first. They had set me with little emails, and the latest, videos on their website to watch for different payment plans to try to see. They put me on a once-a-month one-payment plan, which really helped me. We spoke often and I never needed to call much after I got started but they’re always there. They’re very available if I had to call them or if I wanted to use those educational sites that they gave me.

    With their help, I realized how to monitor the useless spending I was doing. It made me think twice about using any cards. Even now that I've been paid for about six months, I don't use credit cards as much. I have one credit card and which I try to pay right. I was very happy with Cambridge. They were very helpful and supportive and I’ve told people about them.

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    Reviewed Aug. 30, 2017

    I needed counseling for bills and went with Cambridge because of their credit rating with Better Business Bureau. Cambridge offered me a continuance of my business and my experience with their counselor was very good. They worked perfectly with me regarding my payment plan and their cost was good. I'd tell a friend that they're a good company and I'd recommend them.

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    Reviewed Aug. 29, 2017

    Cambridge Credit Counseling provided a service to me that I needed to take control of my finances. We had a number of credit cards with high interest rates and we wanted to lower our payment and interest rates on what we had. Cambridge renegotiated the interest rates with our creditors and combined it into one payment. We enrolled over the internet and it was handled quickly and easily. We just completed their program and we paid off $25,000 in credit card debt. We were paying $530 a month that was automatically withdrawn. To pay off a large amount of debt in a set period of time gave us money to stand every month and save for use in other areas. Their service was worth the money.

    The guy who I dealt with in the beginning was really good. He explained how everything worked, what Cambridge Credit could do, what the service was and what it wasn't. I felt comfortable after talking with him. I dealt with at least two people there and both were very nice. I would recommend them to a friend that had credit card debt or other kinds of debt or were having trouble with loan service.

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    Reviewed Aug. 28, 2017

    I had over $40,000 in debt. I went online and Cambridge was the first one I saw. There was one person in the very beginning that I worked with, who took down all the details and the bills. We talked about what I could afford, what I couldn’t afford, and the total amount each month. It was mostly done online. They got that amount of money. It runs from my bank and they took care of it. On a monthly basis, they sent me a letter announcing what they had paid, how much I owed and how much it cost me for them. Customer support was great.

    I sent them a certain amount of money on a monthly basis and they paid the bills for me. They brought down the interest rates on those bills in some cases to almost nothing. So over a five-year period, I just finished paying all that off. Also during that time, I had some surgeries, and I had lots of money that I didn’t account for having to pay back. So, I learned a great deal from them. Their program made it much easier for me to control my spending. I’ve changed very much ever since that. It really worked out well for me. Cambridge is doing the right thing and I was very thankful. Overall, my experience was very businesslike and they did what they promised.

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    Response from Cambridge Credit Counseling Corp.

    Lester, thank you for sharing your story. We hope that you can take the tools that you learned on our program, and remain debt free in the future. We feel that financial education is the most important service that we offer, and it seems like you really took advantage of the learning materials that we sent you. We're glad that you chose us to help you through your debts. Reach out to us if you ever need any advice or help with future debts! We'll be happy to work with you again.

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    Reviewed Aug. 27, 2017

    I tried to get Cambridge Credit Counseling to help me before but it didn't work out. But after handling my payments this time, I was able to go with them. They helped me pay off my bills without answers. I talked to somebody on the phone and they listed down all the people who I owe credit from and Cambridge called them. They made arrangements where I can't pay a certain amount each month. Their interest was very little too.

    I talked to the counselor twice and she asked for the ones that I owed a credit from. She worked out a plan where I can pay a certain amount of money. They made me choose a date where I can debit the money out to her account every month. If you need the money, they'll take it out later. They'll assist you in making changes about that too. The process was pretty good because I had four creditors that I had to pay off and I ain't have to pay that much money to pay them. Cambridge's program worked for me because it teaches me to manage my money a little bit better and not get too overwhelmed. They're really good to work with and if I follow the plan that they gave me, it'll come out all right. Overall, Cambridge Credit Counseling is excellent, dependable and reliable.

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    Response from Cambridge Credit Counseling Corp.

    Natasha, congratulations on being debt free! Thank you for reaching out to us to provide us with your feedback. It's awesome that you stuck to our plan and that you learned a lot. We hope that you're proud of your accomplishment. Finances certainly can be overwhelming, but you were able to reach out to us to get help, and complete the program. Great work!

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    Reviewed Aug. 26, 2017

    I had a fixed income and a lot of bills that I couldn’t really handle and I decided to enroll with Cambridge. They asked me for all my bills and they calculated and called the companies and came up with a figure for me to pay each month. I pay my bills around the first of the month so my payments were set up around the first of the month till the eighth. So, that worked for me. I also appreciate their customer service because it makes me feel like they care about me and I wasn’t just another number. They check in on me and let me know how things were going. The cost was also good and it was something I can handle. I really appreciated their help. I was able to pay off about seven accounts in a two-year span.

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    Reviewed Aug. 25, 2017

    I was in too much debt and the interest rates were getting me nowhere, making double and triple payments. I went online, did a Better Business Bureau search for a debt consolidation place and Cambridge came up as number one at the time. I reached out to them to see what I could do and the experience was awesome, quick, and painless. I read up on what needed to be done prior to going into this and I wanted to get out of debt, so I needed to be prepared. I had already gotten my balances and everything I needed. I was throwing them out to the lady I talked to as fast as she needed it and she was even surprised that I had all that stuff. They needed the name of the credit card, the balance, the interest and when my due date was. We had everything done within two to three days. I was kept up to date with stuff through emails.

    I chose when my payment would be coming out and I needed to change my due date around that to make sure that all the creditors got it. The only other thing I had to do was keep them up to date with balances when they called or emailed me. Every now and then, I would call to ask a question but I would get a different rep and they were all very nice. Cambridge has fantastic people and excellent customer service and they're worth so much more than what their portion was. Working with Cambridge has made me a little more conscious now. My husband and I have savings together and we make sure that each time we get our paycheck, no less than $50 goes in it. I turned 40 years old and I don’t want to go back to where I was. The amount of money I saved going with them was the money that I put in our savings. If I need Cambridge again, I will go back.

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    Reviewed Aug. 24, 2017

    We had too much credit card debt which led us to seek services from Cambridge Credit Counseling. I called their number and then an advisor contacted me and sent me some forms to fill out with a projected budget and an estimate of all my outstanding credit cards and the amount. Also, I feel very comfortable working with the counselor. Then they came back with a plan or proposal on how to pay it monthly and what our family budget needed to make it work as far as the monthly payment goes. Then we signed it and we entered into the agreement, and we have completed the program.

    The process was very easy and I could call them if we wanted to modify the monthly payment because I've paid off several cards and they were very responsive. Also, it was on an automatic payment and they were able to modify the automatic draft. They charged me $15 a month, which was very fair for the number of credit cards that they were paying. We have a much different view of credit now than we did three or four years ago when we started this process. Cambridge was very good on educating us on a wiser use of credit. Now, we only use a credit on an exception basis rather than the norm.

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    Reviewed Aug. 23, 2017

    I sought the services of Cambridge Credit Counseling because of the amount of debt I was in. They happened to be the company listed through my bank. The program has worked well for me and I’m happy with it. The counselor had the best voice and I loved it. His voice helped instill confidence but he’s very professional. He was knowledgeable and there’s a trust issue that you get nervous about but he was very good, informative and easy to ask questions to.

    I was with them for a number of years and my debt went down. Because I'm 59.5, I was able to withdraw from my retirement without penalty and then I paid the rest off with that. But I stuck to it. The payments automatically came out of my accounts. But I would have liked to see how much I owe at a glance and have easier access to that. That wasn’t the only debt I owed because I paid off a lot but I'm not going to get in big debt again. I managed things better and I feel relieved because that’s a lot of stress when you're in debt. And it's not that I'm not still in debt, but I don’t have credit card debt.

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    Reviewed Aug. 21, 2017

    I got myself a credit card debt and I had to get out. I went to the bank, and they said that to proceed the right way was to go to somebody. My daughter used Cambridge Credit Counseling and had a good experience with them so I followed suit. My counselor was very good, courteous and professional. He got me the information and I was impressed with him. My payments were taken directly out of my wife's checking on a monthly basis. I had a great time with Cambridge and they did good by me. Now, my credit is good, my bills are gone and I got a new car.

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    Reviewed Aug. 18, 2017

    Cambridge set up all my payments for my debt consolidation. I enrolled with them five years ago and they sent us papers and we went through that. And then they emailed them to us and we scanned them back and forth and worked with it that way. They sent us a contract with all the credit companies and then we went from there. The counselor was a nice guy. He returned our calls, answered our questions, and responded to our emails promptly. It was a good experience for a stressful time. We just finished it in May and it was a great program. We reestablished our credit and in the process, reduced our debt. So, it's awesome. I was really happy with everything. I have referred some friends to them.

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    Reviewed Aug. 16, 2017

    Cambridge has high recommendations. I had a lot of credit card debt and they helped me pay them off. I really appreciated that and their honesty. Their counselor was truthful with me and I felt very comfortable working with him. Cambridge worked excellently to address my concerns. They set up my payment plan on monthly terms and the cost in relation to the quality of their service was very good. I’ll recommend them.

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    Reviewed Aug. 15, 2017

    I had a couple of circumstances where I used my credit card to fund some stuff that was going on personally. And then I found myself in a scenario where the credit card interest rates were very high and that I was paying a lot of money every month, but I wasn’t paying down my debt. I knew about Cambridge Credit Counseling Corp. on the radio. I had a good experience working with their reps. The process was quick, but the reps also took their time. They were always there for me when I needed support, but they were never overbearing.

    The quality of their service was good as well. However, I later realized that what I had done cost me more instead of saving on interest. I tried to figure out some avenues where I could save on interest. In doing so, I opened a few other credit cards and transferred $0 balance. Then, I transferred those over to Cambridge once the grace period was up. Cambridge charged a certain amount for every creditor you put on there, so that ended up costing me more money versus if I just transferred everything over from one or two credit cards. Also Cambridge was helpful to me when I was trying to pay down the debts, and was certainly a great avenue to be able to do that. I paid everything off early and I am finished with the program. I would recommend Cambridge to friends if they are going through a similar experience.

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    Reviewed Aug. 14, 2017

    I had used Cambridge the first time because of what we’ve seen and heard years ago on Oprah Winfrey. Then I went with them the second time for counselling. I got their call and they set up with us. We sat down with them and gave all our credit card information like exactly what credit card we have and the balance that we believe we have on it. They take out their phone and then they called me back and said how much one was and go back to to tell us our balance. They said, “Okay. It’s going to be X amount of dollars. This is what you’re paying to us for your bill." And then it’s a $50 fee for one extra every month to take care of it. They worked with the creditors to stop all our late fees that I had prior to contact. I send some money every month and they pay my bills.

    I had talked to several different people and they were knowledgeable. They didn’t criticize because I was behind. They were there to help and do whatever they could do for me. They also have good customer support because anytime there’s a problem or if the person that I got was not able to help, then there’s somebody that calls me back within 24 hours to help.

    Cambridge has affected my life for the best because they transformed everything. They helped to get my credit back on top where it needed to be. Everybody should try to do it. They’re very great people to work with. And the people care about you. We recommend them to help anybody. I am very grateful to them for everything that they did for us.That was a big relief for me.

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    Reviewed Aug. 13, 2017

    I had too many creditors, so I reached out to Cambridge. They have non-profit status and primarily, they're a consumer advocate. The biggest appeal wasn't so much for them about getting a new account or a new customer as much as that was the service itself. I've read through a number of similar services and a lot of them seemed like some sort of scheme, but Cambridge's focus on service was excellent and not feeling that we were just a source of revenue was the main thing there. I had a lot of trust in them. We're completely paid out and there's a lot more financial freedom in having some significant debt paid off, which is really helpful. The cost of the program was excellent and all things considered, the negotiation they had in terms of reducing some interest rates more than paid for itself. Cambridge would be my first choice for consolidation or even counseling.

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    Response from Cambridge Credit Counseling Corp.

    Christopher, thank you for your glowing review. It's great that you researched our company and learned what you needed to know to trust us with your debts. We take pride in providing our clients with a personal experience that allows them to move seamlessly into being debt free. Enjoy your financial freedom, and please don't hesitate to contact us if you ever need our services or advice in the future!

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    Reviewed Aug. 7, 2017

    We had been in a car accident. The car's been totaled, but we still owed for the car itself. Our creditors were really getting aggressive and the only way we could figure to get from under everything was to seek counseling. Cambridge Credit took up our loans and set up a payment claim. The money was automatically deducted from our account and went straight to the creditors. We never saw the money and there was no temptations. Also, our counselor was very patient, friendly and non-judgmental. The whole process was wonderful and we'd tell others to go for it. We got over the hump and have more hope now that we are done with the program. We’re also looking at purchasing a new house, so things are much better.

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    Reviewed Aug. 6, 2017

    I had three credit cards that I was wanting to pay off and I looked at the interest rate. I wasn't getting anywhere and I had a friend that used Cambridge Credit before who referred me to them. I told them what my credit card debt people were and they said that they would evaluate everything, contact the creditors, deal with them as far as the interest rates, take them lower, get back to me and have a plan of action. They did all that and after they came back, they told me what I would be looking at. I had to pay an initial fee to start it, paid the monthly payment for close to two years and then, a few months ago, I paid it completely off.

    I liked that they worked well with me. If I had any questions, it wasn't a problem for them to answer it or find out the answer. They're also very friendly and easy to work with. It was a little rocky at first because I was still getting notifications from the creditors but it worked out. Cambridge helped me get a better grip on my debt because I have all the medical issues which started everything. The credit cards kept me afloat while I was going through medical stuff and they helped me with getting the interest rates lowered and making progress in getting it paid off. I was pretty satisfied with the whole thing the whole time I dealt with them and I even referred my parents because they were having a lot of problems.

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    Reviewed Aug. 5, 2017

    I was upside down in my credit rating and I wanted to get back on track. I also wanted to start a business, so I needed to get my credit up. Cambridge was the first one that got referred to me. Their service was good and it's something that I'd recommend to my friends if they were in need. It wasn't high fee cost, it's just you making your scheduled payments and it keeps the bill collectors off your back, which was what I needed. Sometimes when you're barely making ends meet, having those bill collectors stresses you out more.

    The only issue I had was during the time I was transferring work and trying to postpone a payment. They told me that they can't do that or I'd have to skip a payment, which could hinder my payment with me actually making a payment. That didn't make sense. If I had the money, I could give it to them but I didn't have the monthly. I wasn't postponing it for three months either, it was just for a week or so because my paycheck wasn't quite in. Cambridge should work with people a little bit more and be a little bit more lenient with how payments are made. They could maybe kind of work around that schedule. One's paycheck doesn't come on the same date of every month. When you get paid bi-weekly you sometimes get paid on the first, sometimes on the fifth or sometimes on the 10th.

    That aside, Cambridge has staff who are well versed in what they do and I appreciate them. They consolidate and add just one payment even though it's $20 dollars a month and sometimes I can't afford it. But with them, it's there and it's easy making out one payment. Instead of $90 a month, each creditor wants at least $50 dollars. They consolidated $2500 worth of debt and I paid for it over three years. I paid it off last month and right now, I'm getting closer to my goals in getting that business out there. Overall, Cambridge is great and I wish more people know about it.

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    Staff

    Reviewed Aug. 4, 2017

    I wanted to get my debt under control and got debt consolidation services from Cambridge Credit Counseling. I did some research and Cambridge was one of the companies that I read good reviews about. I just set up my payments and paid them. Working with Cambridge for over three years was good — My credit score is now over 120 points. Also, the customer support was great. There were times when I needed to reschedule my payment and the reps were good about doing that for me. It was easy with Cambridge and I've already referred at least one person to them.

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    Customer ServicePriceStaff

    Reviewed Aug. 3, 2017

    I had credit cards that I needed to take care of. Cambridge was recommended by one of my family and they got me to have my credit cards paid off. The counselor was very nice that I had nothing else and he called to see if everything was okay or if I needed anything different. He was very friendly and nice and he explained everything. The payment plan was very nice and it was where I could afford it. I saved a lot of money with some of the interest being down. I'm free of the debt so I've been very happy. I got that much more now than my pay.

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    Reviewed Aug. 2, 2017

    Cambridge Credit Counseling was advertised on WLW Cincinnati, which has a good reputation on what kind of companies to have as sponsors. Cambridge is a good company and they helped me pay my debt off. Half of the problem I had was casino gambling which can get you real messed up if you don't watch yourself. I screwed up and had several credit cards to pay. The counselors at Cambridge advised me on financial stuff and they were straight and honest about everything. The payment plan was something that I could handle and Cambridge charged a fairly reasonable fee every month. Since working with them, I got the interest rate down and I was able to get my debt under control. I had too many credit cards and now I don't have to worry about these anymore, although there were a couple of good cards that I wish I had kept. I had a good experience with Cambridge and I'd recommend this company.

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    Reviewed July 26, 2017

    I used to listen to the radio station here in Denver and a gentleman there talked about credit cards and suggested Cambridge Credit Counseling, so I got a hold of Cambridge and we consolidated our credit card debts with them. Cambridge got our debt consolidation all done and taken care of, and it was a wonderful experience. The counselors were great and they followed up and consulted with us to make sure that we understood how the program was going to work. Making payments was very easy and affordable, and it was on automatic withdrawal. Working with Cambridge was one of the smartest things we ever did. It has made me less stressed and it totally got us out of credit card debt. Through their counseling, we learned not to get ourselves in that debt situation ever again. We were totally satisfied and very pleased with Cambridge and I would recommend them to people who want to consolidate and get out of their credit card debt.

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    Reviewed July 21, 2017

    I was $40000 in credit card debt and I wanted to get it undone. I was unemployed for six months and all I had was my Air Force pension and my wife's pay to work on. We were paying the bills but I was living off credit cards for six months. I looked into other credit consolidation programs and my wife used to work for a not for profit organization and Cambridge Credit Counseling was the institute that they used. I called Cambridge and they ran a credit check and got me enrolled and they put me on a monthly payment program.

    I made monthly payments and they distributed them to each of my eight credit cards. They renegotiated my interest rate. I went from 21 points on some of them down to four. I paid the full principal. If I owed $10000 on a credit card, I was paying them back $10000 but it was at 1%, 2%, or 4% instead of 20. I had to stop using the credit cards once the card was paid off. My wife had to give me her credit card. She wasn't down with that but part of the program was I couldn't use those credit cards anymore. They were going to kick me out of the program if I did. They were legit.

    They were a phone call away if I had any concerns. They could bring up my account. I called them a couple of times at first because I was still getting credit card bills and it would show on this amount, this balance and they said, "Don't worry about that because we got it." But now I don't have credit card debt. My cycle score started at 650 and it's now at 780. I now don't care about my credit score because I pay cash for everything. I was able to reset my budget.

    The other places I looked into said, "We're going to cut your amount in half but your credit is going to tank and it's going to show up on reports as being very poor, but it will build back up." But it never went down with Cambridge. I always maintain a good credit report but it kept going up. When I was in the program Cambridge counseled me that it was going to affect my credit score at first but not that much. It was going to down a couple of points but it was going to go up as I paid into the program and started paying off my credit cards.

    It was a five-year term but I was able to pay extra money for it and paid it off in two and a half years. Cambridge is a non-profit organization and I was able to work with them since they were taking $20 out of the payment for their administrative fees. My original was going to be $400 a month and I was able to pay $700. We snowballed it by taking the lowest amount that I owed, paid that off first and then went from there. We were making payments on all of my credit cards but we were paying off one at a time. There was an amount that they were paying each credit card and the extra money that I was paying into the system was being applied to the lowest credit card and paying off that balance first and then go right up the chain. I've got friends in the program and I highly recommend it.

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    Reviewed July 16, 2017

    We did debt consolidation with Cambridge and that helped us get back a little bit better with managing our cash flow. They made it easy to handle something that was a tough decision to make and not really knowing what to do. They gave us options. The anxiety at the beginning was eased through. Then once it was established, it made it easy to follow through and feel very good near the end. It was a very helpful program. It worked fine to help us to eliminate the debt that we had, and put it in a monthly payment that was workable, and got it paid off. Their payment was easy and very well done. And their fees were not exorbitant for each loan. Enrollment was not difficult either, just forms to fill out, submit them, set up the payment and they started right at it.

    The counselor was very helpful, especially in the beginning when we were getting it set up. They contacted us periodically through letters. We had a few phone calls just to make sure that things were moving along the way we wanted. They also offered other services and information. Their friendliness is very impressive. They let us know what their program is and understanding what it's like to put something together. Their support was very good all through the whole term. We got phone calls, letters, congratulatory things and a nice certificate to make us feel very good about having endured the program and gotten through it. I would definitely recommend them.

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    Response from Cambridge Credit Counseling Corp.

    Hello Nancy, thanks for taking the time to share your experience. We certainly understand that it can be difficult to 'take the plunge' and ask for help, but we're so glad that you did. Congratulations for completing the program! Enjoy your certificate because you did all of the difficult work!

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    Reviewed July 14, 2017

    I got backed up with all these bills and I wanted to make a move in my life but my credit’s shot. So I thought I had to get it fixed and I called Cambridge and they sounded pretty good, so we went for it. Working with them on the debt consolidation was a good experience. They always kept in touch and were on top of everything. I always got them in my email every month. Plus, if they needed something, they would email me, and I'd call them or they would call me. If they couldn't get in contact with one of the debt collectors, they would call to tell me to call them. Everything was pretty good and they did an excellent job. On top of that, the cost was great and the payment plan was perfect. I became basically debt-free and now I've got a couple of credit cards, working to keep my credit better to get a car through a loan. We did great business and we were on top of the game. They helped me out a lot and I would tell others to give them a call.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 13, 2017

    We had lots of credit cards that we wanted to be put together and paid and we also wanted to repair our credits. At that time, I was working with Home Depot and they gave us an opportunity to get a discount if we sign up with Cambridge to help us out. When I called, the counselor walked me through the whole process and it was just one phone call and then we worked a lot through email after that. He asked me to give him all the credit cards and phone numbers and he did the rest.

    If we had any questions, we dealt with them through the computer. If we didn’t understand anything, they would call us and leave a message. I felt very comfortable working with them. If I needed anything, I could just call and they would return calls. They were there for me. Everybody was very nice, friendly, and knew what they were doing. It was a quick process and everything was done correctly. They also sent me a statement every month through the computer.

    They called the bank and did everything to get the interest down. As a matter of fact, some of them even had no interest so I was able to pay them directly. For others, they were able to bring the interest down. Regarding the payment plan, they told me what the credit card companies offered and they gave me options. They also consolidated all my cards and it was very easy for me to make one solid payment. Plus, because of the lowered interest, we were able to pay everything off and close it in about three years, as opposed to 10 years.

    Because the helped us with everything, we have a better life now. I'm able to improve my credit and my other half was able to get his house. Actually, at the end we were closing out the deal of the house and we needed the closing letter. It showed very well what was needed, that the accounts were closed and that we were great customers. Cambridge was fabulous with that and I love them to pieces. They were so wonderful and I am happy I got them. I would tell others to be smart and if they want to better their lives, then go ahead and work with Cambridge.

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    Customer ServicePricePunctuality & Speed

    Reviewed July 11, 2017

    I had a very severe car accident and I had no work anymore. At the time, we had a lot of credit card debts that were basically killing us and we wanted to get it all handled. My wife works at the hospital and Cambridge was in their directory so we went through that. I needed to just have one payment a month and my wife took care of the enrollment. We gave them everything that they needed for debt consolidation and it was a very quick process.

    In the beginning, we had good interactions with the credit counselor, but after that, everything was taken care of and they would just send me a notice through email of what debt they've paid. They also directly took the payments out of our checking account every month. They even tried to get my interest rate down. Some they were able to and some they weren't, but we did okay and they still saved me some money. The service was great and it worked out. We’ve paid everything off and we're no longer expecting the mail to constantly come in. If I had a situation again, I would go back to Cambridge. I would also recommend them to anybody that would ask me.

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    Staff

    Reviewed July 9, 2017

    My dad had an out-of-control credit card debt. I looked at Cambridge's rating versus everyone else's and they were above and beyond in helping people. I did the set up for him and the enrollment was very easy and the credit counselors were great. They took the time out to listen and it seemed like they were concerned about the client. They did a debt consolidation of all the credit cards and they got $80,000 paid off in a 42-month period. That could never have happened if my dad had continued on the traditional path. The payment plan was very fair and their level of service was excellent. If anybody in a financial turmoil would come to me and they were serious about getting out of it, Cambridge would be the one I suggest.

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    Response from Cambridge Credit Counseling Corp.

    Terry, it's always unfortunate when a family member has a hard time controlling their finances, but it's great that you recognized this and sought help. We're glad you chose us! Thank you for saying that you would recommend our services. If you or your family needs any further help or even advice, don't hesitate to give us a call!

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    Reviewed July 8, 2017

    I recognized the Cambridge Credit Counseling name. Their process was pretty simple and the cost of the service was reasonable. Cambridge is helpful and it's worth doing with them. It would also be nice though to see how much is left for me to pay when I get statements that tell me how much I've paid.

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    Customer Service

    Reviewed July 7, 2017

    My husband and I had credit cards we wanted to pay off. We enrolled with Cambridge Credit Counseling over the phone with a guy and here we are five years later and we're all good. Our counselor told us how it was gonna be. Our payment was automatically deducted each month and we were able to pick beginning, middle, or end of the month, whatever plan was the best for us. They called and asked how everything was going, and all the time said, "If you have questions, concerns, anything, please give us a call." They also emailed me every so often. It was good to get our credit cards paid off, we're glad we're done and hopefully, we don't have to use them anymore. I would recommend Cambridge's service if somebody had problems with money and who needs help with paying bills.

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    Response from Cambridge Credit Counseling Corp.

    Sabina, congratulations to you and your husband on completing our program. We try and make this process as easy as possibly for our clients, start to finish. At the risk of sounding like a broken record, if you need anything, please give us a call!

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    Reviewed July 5, 2017

    Cambridge was on the Christian radio station and I wanted to get things paid off so I did the consolidation of my credit cards with them. During the enrollment process, they faxed everything to me and I faxed them back. It was easy and there was not too much paperwork required. The counselor was very cordial, polite and I was 100% comfortable working with him. I was also impressed with how caring and compassionate he was. He made a lot of callbacks and kept everything up to date and current so I knew what was going on. Overall, the program lowered my monthly payment. I've finished it and I'd use Cambridge again. I would also tell a friend not to be scared to use them.

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    Reviewed July 4, 2017

    I owed almost $10,000 on my credit cards. I was over the credit limit and I kept making purchases, but I couldn’t pay off the balance. Enrolling with Cambridge Credit Counseling was easy. They took down how much I had, how much income I had coming in and how much I could put down for my credit card debt. And they charged me $8 per card for transaction services. There were two cards so it was $16 per month. The program was wonderful and I wouldn't have been able to pay off those credit card debts on my own. The reps at Cambridge were very professional and always answered my questions. There was always someone available and I was impressed with the fact that my counselor helped me get a good payment that would work for me in a month. I was also very comfortable working with him.

    I feel fortunate that I found the program. It helped me become solvent in my credit card debt. Cambridge was also able to lower the interest rates on my cards and they did a marvelous job. It was a high quality of service and the cost was worth it. I thank them for alleviating my financial burden and I would tell my friends to utilize Cambridge if they have trouble paying their credit card.

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    Customer Service

    Reviewed July 3, 2017

    I was able to get back on the right track since working with Cambridge. The quality of service was fine and I'd tell my friends to give them a call.

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    Punctuality & Speed

    Reviewed July 2, 2017

    The enrollment process with Cambridge Credit Counseling was simple. I gave them all my information and off it went. It got rid of my debt quickly. Once I was in, I made the payments. There were monthly emails so you can look at your statement and see where you stand. It would be nice if they would give you how much you owe per credit card each month but they don’t do that. They asked for the information and why I was paying the minimum then they told me what my monthly payment would be. If that wouldn’t work for me, they would stretch it further. They can do five years but I didn’t need that. For the value, it’s very good. It’s a percentage of what we owe so that’s not bad. I have no complaints and I’d recommend it. I’ve sent a few friends over that way.

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    Punctuality & Speed

    Reviewed July 1, 2017

    My parents used Cambridge Credit Counseling's services and I did too. I met with somebody five years ago and we decided on a payment that would be doable for me. We consolidated all of the debt, they lowered some of the finance charges and put it all together. I met my counselor only once but that was all I really needed 'cause it got paid on time. I just recently paid it off. It was a great program.

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    Customer ServiceStaff

    Reviewed June 30, 2017

    I wanted to get out of debt and balance my expenses. Cambridge Credit analyzed my monthly finances and was able to get me on the right track where I can handle paying my monthly bills. The enrollment process was done over the phone and through the internet and it was very easy. They also went over the account with me and I was able to look when I will finish paying and the amount applied to other outstanding balances.

    They were able to counsel and give me information when I requested it. And the counselor was also able to let me know where everything was going and explained to me how the plan worked. They were very professional and kind. I felt very comfortable with them. And the process went the way they said it would go. Working with Cambridge made things easier and took away a lot of stress. It really was very helpful to us. And the payment was much less than what we were originally paying on our own and it was reasonable, too. We’ve completed the program and I was able to pay out everything. I would recommend Cambridge to a friend.

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    Reviewed June 29, 2017

    I had a credit card which I maxed out at $5,000 and they were just functionalizing me with interests. Every time I paid $200 a month, it was like it never moved. I was originally looking for certain creditors that would pay off the bill and then I could pay them afterward. I called Cambridge Credit and they said they would freeze the card and that they would be no more interest on it. They would pull a certain amount from my paycheck every month and that would then go to the card. There was a fee for doing that and I OKed it. The enrollment was very simple, it was just a phone call. I gave them whatever the problem was, and they took it from there. It worked out perfectly because they got their fee and I did what I had to do.

    Every month, after paying the credit card, they sent me a statement. They tried contacting me a couple of times to find out how everything was too. However, I nearly hated it during the first two years of it. But after that, I got my act together, things moved a little better, and it worked for me. They were there when I needed them. It was a long, but good experience and I was done with the program in April.

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    Reviewed June 29, 2017

    I had a bunch of bills to pay off and I didn't want to file for bankruptcy. I had to consolidate my bills so I called Cambridge Credit Counseling. They asked for all the account numbers. The service was professional and my interaction with the counselor was simple. I didn’t miss one payment. They took it directly out of my bank account, electronically, and it was smooth and there were no errors involved for the 52 payments. It was expensive every month but I had to do it. Cambridge consolidated all my bills except one that they couldn’t because they said one bank that I owed money to, Bank of America, wouldn’t go with their program and didn’t accept it. Still, I completed the program in April. It took me 52 months to pay a total of $50,000 that if I tried to pay on my own would have taken the rest of my life.

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    Reviewed June 28, 2017

    I had credit card debts and the payments were too high. I was in one program which was a little different than the rate that Cambridge has. It was where you suspend your payment and when it gets to a certain amount, they will pay. But I was getting collection calls in the meantime 'cause nothing was being paid to the credit cards and that was not a good thing for me.

    During my enrollment with Cambridge, I had to do a budget of my bills and which debt it was. I also had to decide which credit card to put in the plan which had the two highest balances. It was a matter of making sure that I could afford the monthly payment. In the beginning was the main interactions with my counselor as I was trying to get it setup. He did a good job with the help that I needed to get me started.

    It was hard at first because the payments were a little steep. But the thing that was a satisfaction to me was the end date. That was when I got finished with the two credit cards that I had on the plan and when they were paid in full. The end date was set at four years. It was a success for me and if friends need the help, they should go and make a phone call to Cambridge.

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    Reviewed June 28, 2017

    Cambridge Credit Counseling lowered the interest on my credit cards which I paid together for one payment a month. My credit counselor explained everything and was very interested in helping me pay my credit cards. The enrollment process wasn’t difficult and something I could afford at the time.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 27, 2017

    I went with Cambridge because that's one of the perks of the company that I work for. It's the EAP and there's a whole bunch of things you can get like therapy and if you have legal questions. One of them was credit counseling and so I dialed the number that we were given and there it was, Cambridge. They sent me a thing and I had to set it up. I also had to write down everything that I owed and all of my expenses. Everything and not just how much was my average PT and E bill. After I submitted that, they negotiated with the credit companies and then set up what they would accept as a payment. They asked me how much money I could live without in a month and we came up with $1,000.

    It was tough there because $1,000 of my salary every month went to Cambridge. But I put myself on a budget because my goal was to not have any credit debt by the time I retire. I have a mortgage and the usual payments that anybody has like PT and E. I will retire next month and I wanted it all gone because I can then live pretty and amazingly well, without the interest. It's one thing to have a payment, but when you have $10,000 and you're only paying the minimum, after you pay the minimum on $10,000 you still owe almost $10,000. It never goes anywhere. When I retire, I'm going to have maybe $5,000 less a month to spend but I also have a really good pension anyway. That's my problem, I'm not poor. I just spent way too much money and I don't need to spend that much money.

    They tell me how much money they spend and every month, they would get a print out of who and how much they had paid. They also have a monthly fee which was nominal. They charge $25 a month and it's ridiculous. We got down towards the end because I owed some of them a lot of money to and some only maybe $300. Once we got the $300 one paid off, more money went to other places. Gradually, companies fell off and I ended up with Sears last. I had a very good experience and I have no credit card debt anymore. It was a three-year process and I completed the program six months or so ago.

    They were really great, very helpful and they didn't do guilt trips on you. I could call anytime and speak to a counselor. I had the same one the whole time and there was steadiness or reliability and I was very comfortable. Cambridge made life better. Also, I've always followed directions very well. I'm not debt free now, I have bills like a normal person but I don't owe MasterCard $10,000. To me, it's like a miracle. It's done and I've been very good. I have a cash card but I often pay cash a lot more than I did before and not with money but with my debit card.

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    Reviewed June 26, 2017

    I was overextended and I've been in a hospital. There was also a lack of income so I sought counseling to help get out of the mess. Cambridge was on a radio program in relation to Mike Rosen. He has Money Monday and there was a guy that recommended Cambridge Counseling on it. I called them and they asked me all sorts of questions about my finances. I probably should have filed bankruptcy, but I didn't. Instead, I petitioned the VA for extra money to live on since I'm a disabled veteran and they gave it to me. I enrolled in Cambridge and at first, I had reservations about giving all my financial stuff to them.

    But I got my finances back in order. Every month they'd send me statements and if I had any problems, I could call and they were right there to answer all my questions. They have a very friendly service and what they did was very well done. They kept me very informed and I got a statement every month saying what I was doing and how it was going. I really appreciate the time they took to work with me. It took a little under 48 months to get it all taken care of. Also, the cost was very reasonable. I'd look into some other ones and they were outrageous in what they wanted for their services. All my bills were paid off. They did what they said they were going to do and I was happy with that. Use them because they were very professional and they're non-profit. They were very understanding, very sympathetic, and extremely helpful. I was quite pleased with it and I would recommend them 100%.

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    Cambridge Credit Counseling Corp. Company Information

    Company Name:
    Cambridge Credit Counseling Corp.
    Year Founded:
    1996
    Address:
    67 Hunt Street
    City:
    Agawam
    State/Province:
    MA
    Postal Code:
    01001
    Country:
    United States
    Website:
    www.cambridge-credit.org