TitleMax Reviews

The lending process with TitleMax was impressively quick and efficient, taking approximately only 20 minutes from application to approval. My experience has been seamless.

Monica, was very patient and knowledgeable. I was really uncomfortable about the fact that I was a financial issue. She made me at ease. She explained everything in detail as what was needed next. Thanks to you and your team for reaching out. Antionette ** SHRM **

I got title loans from TitleMax with my ex in the past and I found the experience quite satisfactory. The lending process was impressively quick and straightforward, with the representative being exceptionally professional and immensely helpful. She ensured that everything was easy to understand, making the entire situation very convenient.

I got my title loan from, Tonja, she was amazing, fun, helpful, and very professional, would 100% recommend you come to her!! I came in with a doubt I wouldn’t get anything, but she helped me get more!! She is the person you should go to for everything in Title max!

Title Loan I would say it's a great loan option and the monthly installment payments is reasonable and you definitely want to pay the loan back if you want to continue to keep your car. 🚗 Great deal. I tried going on online to apply for a loan but it wasn't very successful but I want to encourage you all if you're in need for a loan try Title Max.

My experience working Sophia in office was a very comfortable interaction. She was very professional throughout the entire process, and that was greatly appreciated. She explained the pros and cons very thoroughly without any sweet talking. I really respect her for her honesty while getting me qualified for the loan amount that I requested. Thank You Sophia.

Your website is not functioning- There is no button to pay. I have requested that the branch process my payment and they have not. I also do not get a response from them. I'm submitting a complaint to the BBB and the Attorney General's Office. Additionally, I will see compensation and removal of the excessive interest since I have repeatedly tried to have payment processed. I recommend that you forward to your legal team.

I went with TitleMax for my lending needs as I work right next to one of their locations, where I handle my banking. This proximity made it convenient for me to go through their processes. This time, it took about an hour to complete the application, which I found to be a quick process. The rep was extremely helpful, making the experience even smoother.

The online system of TitleMax was straightforward, allowing me to fill out necessary details and upload documents before visiting the physical location. Once at the branch, the customer service truly shone as I was met with helpful and friendly support. My entire visit took about an hour. Notably, the staff impressed me with their ability to provide exceptional service.

The deal at TitleMax seemed pretty good, and they offered me a substantial amount of money, which was appealing. The application process was straightforward; I've had the chance to apply both online and in their office. Although I went to the office last time, it was super easy to apply online initially. On the downside, I do wish they would lower their interest rates. As for their customer service, it was quite good. Overall, I'd rate my experience with TitleMax as a 4 out of 5.

The lending process at TitleMax turned out to be straightforward and took approximately 45 minutes from application to approval, which suited my busy schedule since I was working at the time.

My experience with TitleMax's representatives was excellent; they displayed courtesy and professionalism throughout my visit. Although it took about an hour, I was satisfied with the entire process. Overall, I would recommend TitleMax as they did a great job.

First timer and the lady working that day was extremely helpful and friendly, she took her time to explain the process and showed me different options based on my questions and purpose of loan. Would recommend at least looking into them if the need arises….

I was impressed with my entire experience with TitleMax. The customer service was outstanding; in fact, the person assisting us was excellent. We managed to get everything sorted in less than 20 minutes. Having used TitleMax before, the process was smooth and straightforward.

I came across TitleMax while browsing online and the application process was notably easy, taking no more than five minutes. The representative I interacted with was very pleasant and easy to work with.

The customer service I received at TitleMax was fantastic. Both Angie and Jacob at the branch I visited were exceptional. They not only handled the business side efficiently but also made an effort to relax me by being friendly and joking around. This friendly atmosphere made the experience more enjoyable.

I was pleased with my overall experience with TitleMax. I opted for a title loan, and the process was straightforward and efficient. The rep who assisted me was quick and knowledgeable. It only took about 30 minutes to complete everything, which I thought was a reasonable timeframe.

Being a customer of Titlemax, I'm aware of the business nature where if your car is valued at, say, $20,000, they might only lend about $1,500 or $2,000 instead of the maximum you might hope for, like $6,500. This approach makes sense for them as a business to mitigate risks. However, the downside is that if you miss a payment, the repercussions can be quite swift, which sometimes feels quite unforgiving. I wish they could offer terms that allow for more flexibility, giving customers a closer-to-equal value with more manageable terms.

I turned to TitleMax due to their convenience, as I recalled seeing them advertised on TV and noted they were just up the street from my place. The process of getting a loan was quite straightforward. The application took only about 10-15 minutes, and the approval was immediate, which was impressive and just what I needed at the time.

TitleMax made it so easy and convenient to get the car loan. The process was incredibly smooth. It took around just 20 to 30 minutes for approval, which was impressive.

My family members I will tell them all. So that they get extra cash too. Hopefully they receive something that will help them out. I experienced a great time there. I am sure they will as well. They will be coming in soon I hope. I will tell all my brothers, my sister and my mom. School is coming up so they will need some cash to get school supplies.

The application process is straightforward, but there is a significant downside: the payments go primarily towards the interest rather than the principal, which makes it feel like a rip-off. If you're in dire need of money, there's not much you can do about this structure.

The overall loan process was quite smooth and expedient, taking only about 30 minutes to complete. The representative, Taylor, was highly professional and respectful throughout the process. If I were to rate my experience with TitleMax on a scale from 1 to 5, I'd give it a 4. The experience was beneficial to me as it helped me move into my apartment, something I'd definitely share with friends or family considering TitleMax. They should know it involves a straightforward process with great customer service.

Their customer service was very good. I don't have a lot of details to share yet, but my initial impression is positive.

I handled most of the loan process online, which was straightforward and convenient. This digital experience included uploading a few pictures for an estimate, and once that was done, going into their location didn't require any waiting. When I arrived, they efficiently guided me through the loan terms and repayment options, and we quickly completed the necessary paperwork.

Customer service was very pleasant and it felt like having a good conversation with friends. The loan process was quite efficient; it took less than 45 minutes to complete everything.

I was in a financial bind after my divorce and with my poor credit, traditional lenders weren't really an option for me. So, I tried TitleMax and initially, they presented the lending process as straightforward. However, the reality turned out much more complicated than I expected and communication with the representative was minimal, which left much to be desired. The entire lending process from application to approval was relatively quick, about ten minutes, but the aftercare was lackluster. When I took out a loan of around $800 a few months earlier, I was misled about payment flexibility. Despite making a $300 payment from a side job, I discovered it wasn't fully applied to my principal balance due to a policy allowing only one payment per month.

TitleMax was good and I had no issues with them. The application process was impressively swift, taking no more than ten minutes. The transparency was commendable, as everything was explained clearly, ensuring I fully understood each aspect.

My mom found TitleMax helpful when she used them years ago, and that impression stayed with me. When I needed financial assistance, TitleMax was my go-to choice. The lending process was incredibly easy — it took about 30 minutes from application to approval.

I had driven past TitleMax’s location and needed financial assistance, which led me to my decision to use their service. The lending process was straightforward and simple. Overall, it was a great experience.

I started the process with TitleMax using their online portal before visiting a physical location, which made my experience more efficient and quicker. The staff was notably welcoming and professional. Robin, whom I spoke with over the phone, was very kind, and I found her and her manager very accommodating when I arrived at the store.

TitleMax was extremely customer-friendly and responsive from past interactions. The lending process was incredibly seamless. In less than 10 minutes, I had the funds I needed, which was a relief. The whole procedure from application to receiving the money might have taken around 35 minutes at most, demonstrating their efficiency.

TitleMax is legitimate, which is why I opted to use their service. This is my first time using them and I am about to make my initial payment. So far, my experience has been positive. The customer service stood out in particular; they were incredibly helpful and patient with me, which I truly appreciated.

My experience with Title Max was amazing, quick and easy. Maya made the whole experience great and she was very knowledgeable and personable. I would definitely not only recommend Title Max but the one specifically at Greenbrier because of Maya. She is a very fun and personable person all around

Your store manager is very rude and threatened me 2 times then said she would call the police on me. Your whole place is a scam and I will make sure I tell it from the roof tops after how I was treated after I didn’t want your loan with 226% interest on it. That you would not tell me after I kept asking you over and over and after you put the money in my account without my knowledge of the rate yet. Very sly and unhonest then lie that you can’t give me your district supervisor number. It seems like you two lie a lot to swindle people out of their money. I don’t need service like you ever.

Rudy was professional, courteous and knowledgeable. He helped me get my money in no time. I was in and out. I recommend Rudy to everyone. The computer was giving him problems but he called his boss Kim who was equally professional and courteous and knowledgeable and walked him through the process to finish the application for me to get my money

The people at the East Ridge location in Chattanooga did a great job explain the pros and cons of getting the loan and I was able to comfortably make my decision. However, while trying to make a profile via QR code it did give me a little trouble. Even still it was good customer service

This was the first time we’ve gotten a TitleMax loan and Jessica made our transaction very smooth!! She was very thorough, explaining everything and she had wonderful customer service!! She was a delight to work with and to continue to work with as we pay off our loan. We will definitely share our experience with friends and family!!

They was nice, very patient, considerate and helped along the way. They helped me out in a time that I really needed the help. I went to the Thomas location in Memphis Tn and I was helped by a nice, young woman Nakia. I would go back without a doubt if I ever need financial help again

Del was fantastic. She went out of her way to help me at a very difficult time and situation in my life. She was very specific, thorough, and professional. Del makes sure you understand all instructions before she allows you to sign the papers. I would recommend anyone who is really in need to go to Title Max and ask to speak to Del.

The girls were awesome and really helpful & nice. They were a blessing to us. Would recommend to everyone. Very easy process. They explained everything clearly and walked me through every step. Helped when in a bind. They both need to be recognized or a raise or something to show they are appreciated.

I have had an account with you all for about a year. I have no issues when I shop in the store or make over the phone payments. I cannot access my account online. I have changed my username and password several times. I continue to receive "network error". Can anyone assist.

I just want to say thank you to Roxanna for taking the time to help me. I work in customer service and have so much respect for her, and the overall experience she provided. Having humble people like that makes the experience so much better and I would definitely highly recommend.

I went to the Oakridge office to pawn My Blazer title to pay some bills. I got there approximately two hours before they closed. There was only one employee working but no one else was there at the time I arrived. She was one of the worst people that I have ever met in my life. I'm 47years old and I have dealt with a lot of people over the years. She was having some personal issues and took it out on me and the Lady that came in after I did. I mean I understand it was a bad Day for her. And truthfully she made My Day worse. She yelled at the Lady behind me because she was going to have to stay later after closing to finish up the loans.

My car was reloaded this morning on July 23, 2025. I’ve been calling all day long to find out where my car is and they mean nothing on where it’s at. All my personal things are in the car and I need my personal things but they will not tell me where it’s at and how I can get my personal stuff. TitleMax is a scam and fraud. Would love to sue them. I’ve never gotten a loan from this company. They need to get this straightened out and give me my car back undamaged and all my personal property back.

If you are desperate and have no other way then used Titlemax. Their payment portal never works so one is inconvenienced to have to go to their store and make a payment. This is a predatory loan company only legal in a few states. Yes they will loan money on your title but it is expensive and making payments is inconvenient because the portal never seems to work.

Lisa was great helping me obtain loan. I am very satisfied with her on Friday. It was easy and did not take a long time to process it the loan, I had a good experience, she is the person to see for a fast efficient loan, very helpful and efficient. Thanks.

TitleMax was professional. They greeted me and accurate. I got the change I was trying to get. They were so helpful. They opened the door for me, they provided drinks to me and everything. The building was clean. The only thing that was time consuming, the printer wasn't working. They to go to two terminals to try to get me a check. I left to grab my debit card from the house because they couldn't get any help from help desk.

I had ALEXI help me with my loan after heading to get loan and got hit and the driver didn't stop..I was in a panic. ALEXI assured me it would ALL be OK and it was with her hard work and dedication. ALL I can REALLY say is if you're in a tight spot and need money in (my case) was under an hr..She got me $$$$ than I asked for..THANK YOU ALEXI...I don't know where I'd be if it wasn't for YOUR HARD WORK AND DETERMINATION...I FEEL LIKE I GAINED A FRIEND/ "FAMILY" MEMBER....I OWE YOU A LOT!!!!

The gentleman in Columbia MO store was awesome, very friendly, and professional, treated me really good. He answered all questions I asked, never once any signs of negative. He is very professional. I would recommend Columbia store to everyone. He was the best, friendly customer service man I have had in long time.

Hello and good evening, I took out a title loan the other day, and my first thought when I saw the offer was that it was a little low; but God worked it out. I was a little upset when all I could borrow was $250 for the sake of my car being on the line, but maybe it was best that way. So it wouldn’t be such a big deal making sure that I could pay the money back. So I just wanted to say thank you for the $250; and look forward to establishing a good relationship with you. Take care and YAH Bless 🙏🏽.

I was extremely nervous at first, but Chad on volunteer parkway in Bristol Tennessee made everything so easy for me, I really appreciate him walking me through the process!!! I’ve never had a title loan before, just wasn’t sure if this was something I wanted. I would definitely recommend this if anyone was needing quick loan, was reasonable rates too.

Fabulous service. I needed a short term loan. Service was amazing, professional very clear with the information. She was great to work with. An asset to your company. I received the information in my account and the instructions were very clear how to access and login to my account. She highlighted the importance of payments each month paid on time.

I want to thank Lucy at the Camp Bowie office for her patience and helpfulness throughout the entire process. Although she had no internet access on her tablet, she was very caring and strategic in communicating with knowledgeable company members who helped her complete the process manually. I would recommend this location to anyone who needs a personal or title loan.

Adrian was the representative I worked with. She was extremely kind & patient & very thorough with explaining the process. I also had my kids with me and she was more than kind to them and understanding that kids do “kid things”. I highly recommend this location! Also love that she didn’t pressure me into getting more money than needed!

I greatly recommend TitleMax's, great customer service and hospitality, recommend TitleMax. If you ever need extra cash I recommend Title Max's is the place. They have great services, great understanding in any situations, and in my time of need they were there for me and I will recommend them always to anyone who needs fast cash.

I went to TitleMax a few months back and had the most discouraging response from them. I felt lost and defeated, my fiance said, "Do you want to try it again?" I said, "Why not?", so he called and spoke with Ms. ** and she walked us through everything just fine. Ms. ** sent me to Ms. ** and she did an Awesome job as well, let's just say I am HAPPY.

I do believe it was a low ball offer when the car is worth way more then 350.00....but I will pay this loan off and never deal with this title loans period... The ladies was very nice and was happy.. and they was a joy to work with on the loan...other than a low ball offer.

My experience at theTitle Max store recently was awesome. The staff shows high level of professionalism and have adequate knowledge of the company product. She exceeded my expectations. She leaves me with a reason to come back for more business and introduce my friends. The application process was seamless and very timely. She deserves a higher responsibility.

I went into TitleMax in Corpus Christi, TX last week and was treated with the utmost respect and dignity by Alex and Alma. They went above and beyond to make my loan experience as painless as possible and even entertained my 7-year-old grandson that accompanied me. Often the process of requesting a loan can be frustrating, but from the moment we walked in to the minute we left, we were made to feel at ease and comfortable with our choice and options.

Fast and courteous, professional and easy. Informative. The woman who helped me explained everything I needed to know. She was very helpful with my payments, she is a great asset to your company. I was very pleased with her helping me understanding how it works. She is a great employee and does a wonderful job. Thanks.

Emily is always so pleasant to deal with. She makes the loan process so simple and she is very thorough. She definitely is an amazing employee and I love her. Everything about her job she does very well. If I ever need anything she will go above and beyond to make it happen for her customers. If I ever need any loans I always want to do business with her. She always does check up phone calls and is never rude.

I have been dealing with Title Max for a few years now and I have nothing bad to say about anything them or the employees. Trina of the Clarksville store is the best. She has been one of the best employee that knows my voice when I call to make a payment over the phone

Thank you Sandy!!! I appreciate you! You were patient but fast with helping me get exactly what I asked for! Most people would have closed the door at closing time but you gave me a chance at the right time!!! Thank you again!! 10 stars in my book! I recommend Sandy for anyone trying to get a loan!!

Miss Lola that work on University was very nice and very respectful and came to my every need. I wish they have more people like her in the world because she was very understandable about any and everything and answer every question that I had. Also, she was very fast and everything she was doing and was the only person up there, and it was not only me but multiple people there and she got us in and out very respectfully and nice even though I know she probably was overwhelmed, but she didn’t show it whatsoever without no break

When I arrived into the office, I had my service dog with me. The general manager walked out and told me I was not allowed to have her in the office. I advised her that it was a service dog, and she said because the dog did not have a vest on She was not allowed in the store. I advised her of the ADA laws and that she was not required to wear a vest, even though she did have a leash wrap that stated service dog. The general manager said that did not matter, and she was not allowed in the store and I would need to leave. I asked her to look up the law because she was incorrect. She went into the back and several moments later she did call the agent that was in the front office and let her know that it was OK for me to bring my dog in. I do suggest that you have your agents research ADA laws. Once we got that straight the agent that assisted me was great.

I would refer people to come to Title Max. They are very friendly people and the service is on point and they have you in and out very quickly so thanks for your service. It's a nice environment, very clean and the customer service is awesome. They have a smile and they welcome you to title max and the customers seem like they are very happy to be there

Your worker ** was very helpful and had a great personality while assisting me. She made me feel welcome. I would recommend friends and family to go to her if there ever in need of a loan. She did not make me feel less than a man by getting a loan on my car. Thank you **.

Ms Linda was exceptionally professional and friendly. I would recommend anyone who is struggling and needs a few extra bucks go see the friendly staff at TitleMax. It's my son's birthday this weekend and I was stressing out about what I could do for him. Title Max fixed the situation.

Marica was very nice.. She helped me and was very honest about everything.. Great attitude and beautiful smile that matches her energy.. Thanks a lot and it was great doing business with TitleMax. I would definitely recommend a friend or family member to go there to do business because of the great experience I had.. Thanks again and will see them again soon..

These agents are extraordinarily patient, kind and exemplify so much compassion and I truly appreciate the support they provided me with my title loan. Allison was my agent that processed my loan, she made it painless and simplified the process and I am so appreciative for the support she provided!! The entire staff was super friendly and helpful!!!

Summer was excellent, friendly trough the whole process. Did not have to wait very long and Summer made me feel at ease. I would tell all my friends to go to TitleMax and see Summer on Volunteer Pkwy in Bristol TN. She explained every step of the process. Thank you.

When I walked into the door the lady had greeted us. But as soon as I sat down she was talking real like it was. She was from the ghetto. You don't nobody doesn't want to hear that. Especially the doing customer service and the whole nine yards. I'll keep not getting frustrated because she said she was from the hood. She didn't get ghetto to me. That's very unprofessional. But after that she realized that I wasn't having it no more. I was getting real frustrated with her attitude. So they had to move me out to another woman. That lady was very professional. She helped us out. But like I said that other lady. Yeah, she don't need to be working there. She's talking to you to talk about unprofessional stuff.

Agent very pleasant, service great and prompt. Didn’t take too long. Maybe about 30 minutes. Everything went smoothly. Everything was explained in detail and exact amounts from beginning of loan to the end.

The representative ( LaRaye ) was friendly, helpful and professional. She also was supportive in guiding me through the loan process. Afterwards, I was educated and felt comfortable in going through the loan application. I also could have asked for more funds but I acknowledged that my payments would be more than and I thank LaRaye for the help.

Was seen right away, and they helped me financially! Would definitely use again! Process was fast and simple. Employee was friendly and explained the whole process and even informed me I may not be approved since they took one of my cars already. But TitleMax forgave me for that.

Hello. First off let me say Casey was very helpful and knowledgeable of her job. She answered all my questions and was treated very good. I would recommend this business to everyone. Casey was friendly and made me feel like a true customer. I look forward to doing a lot of business with Titlemax.

The experience was hassle free. The representatives were helpful and nice. I was even offered more than what I needed. Glad I thought to check them out. If you're in a pinch and have your title, this is an option for you. There's nothing else I can say about the experience.

It was awesome. The Gm Kealsie did a wonderful job. I am gratefully satisfied and very happy with my results. The process was quick and successful. I am very happy for the help of y'all services. And I highly recommend it. The process wasn't difficult at all. I wish I been known of y'all services. Definitely was a great experience.

I jus want you all to know my experience with TITLEMAX was above and beyond my expectations! Shanda does her job very well and she is an amazing person. She got me in and out in less than 20 mins. Thank you guys so much for all the help you guys did for me. I will most certainly refer everyone I know.

My experience was phenomenal, Silvia was very informative, extremely professional and explained all the process policies in detail. Clean and enjoyable ambiance, they made me feel welcome! Thank you

Very good experience, Candace was very swift. Straight to the point with allowing me to fully understand everything before I decide to go through with it! Also I love the peacefulness of the welcomeness as soon as you walk in the door. God is surely using his soldiers to do good work. Such a blessing. 🙌🏾

My agent was great absolutely amazing. This was one of the best transaction I have been in recently! I would highly recommend people to go to this location. This place exceeded expectations! The quality is exceptional, and it has significantly improved my daily routine. The customer service was also outstanding, very helpful and responsive. I highly recommend

I highly recommend this business. Their customer service is second to none. The product quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. The ambiance here is always inviting and comfortable. This is the best in town. Their staff is not only friendly but also highly skilled. Efficiency and punctuality are hallmarks of their service.

I visited this Title max branch and all of the workers was Very professional and efficient. Tyiesha assisted me and was very helpful. Clean, organized, and proficient. Great customer service skills from all of the workers!!

Easier than I thought and got more money than expected. Clarity took care of us. She was knowledgeable and worked quickly. I would go back again and recommend Title Max to others. Most other businesses don't treat you as well. Their customer service is either non-existent or leaves a lot to be desired.

Was in need of emergency funds for my dead water heater. Spoke to Krystal and she helped me with finishing my loan and approved and fund were available same day within minutes. I was a previous customer a while back. I'm glad I went back to them. Reasonable payment plan. Thank you Krystal.

I walked in not knowing how the process went. She assured me it would all work out. She explained it all to me as she was doing it. Then the results came and it went through. l felt at ease when I left. You need a title loan in St. Charles MO go see Katelyn on West Clay.

The customer service was excellent and she talked very professional and courteous. She also explained everything very well. I would recommend someone to her any time if they should ever need anything from Title Max. I'm grateful to have come in to meet with her, thanks again. I have dealt with the other store in Covington and they didn’t explain things clearly like Mrs ** did, she gave us a very detailed explanation of everything that was at hand and I would highly recommend someone to her anytime.

My experience was less painful than I thought it would be. The girl that helped me was friendly and seemed like someone I'd be friends with in any scenario. I'm glad they could help me out with my financial situation.

Process was easy and everything was explained in detail prior to accepting the loan. I got to the store around 5:30 and it closes at 6:00. The loan manager still took her time to go through everything very thoroughly so I knew all the terms of the loan before signing anything. She made me feel comfortable with the whole process.

I felt blessed to be able to get the funds I needed, without seeing or hearing disappointment from my children. Or criticism from my friend. The new payment method was surprisingly helpful. But I've decided to put myself on a payment plan. This is help without bothering your family or your friends. Thanks, TitleMax!!!

I had the opportunity to work with Emily at your Vidalia GA location. She was professional and attentive to my needs. She was patient in answering all my questions. She is an asset to your company. I would gladly recommend my friends to use Titlemax and that is based upon the experience I had with Emily.. She is a Keeper.

I’m writing this to warn others and to hold TitleMax accountable for the damage they’ve caused. I live in Wisconsin and had a title loan through TitleMax Appleton. I paid back more than I borrowed, but on June 19, 2025, they illegally repossessed my vehicle for the second time on the same loan — without sending me a Right to Cure notice, which is required under Wisconsin law. I confirmed with state regulators that this is a legal violation.

Worker was very professional even though she was the only one working. She was able to manage several clients in a calm and efficient manner. Very friendly and customer service oriented. The application process was user-friendly. Worker was very positive and professional. I would recommend and return myself. I was made to feel welcome and she was happy to offer me assistance.

The manager at the New Road store was awesome and got me the money I needed for my 2008 Ford F150 and now I can take care of important things that I needed to handle before it got worse. So I'm real happy with my experience with TitleMax. It was nothing like I thought.

Everything was fast and easy but the thing is when I go to my account on the app it will not let me borrow more. Even now it says I have more funds available to me. I done made a payment and it still won't let me and they told me I would be able to.

The personnel were outstanding and courteous. She went above and beyond in explaining and making me understand the process. Then voluntarily stayed after hours to make sure I was taken care of. If that wasn’t enough had the patience to deal with me and my lack of computer skills. Will definitely recommend to others.

The general manager was awesome. He was able to get me just what I asked for and I thank him so much. He was polite, caring and respectful. Keep my granddaughter entertained. He went above and beyond his job to help me with my loan application. I will pay off my pawn and know when I’m in need again. I will go back to the same place.

Amber is a nice person to get. She explained everything to me and answer every question I had. She is a very patient person to talk to. I would recommend her to anyone. If you need to get a loan there that is a place to go. They do personal loans and title loans. It was my first time going to a place like that and I would go back. They take time to show you thing that you need to know and wait patiently for you to make a decision.

Great customer service. Candice was great but we haven’t received our $50 referral fees yet. Need that. I used the code for the girl I want someone to check. I want this situation for me so Shelice ** who referred me and I can get our referral fee. Thank you so very much and thank you so much for being so kind to me. You all. Have a blessed day. Bye-bye.

Giselle, I don't know how to spell her name, but she is always very easy to work with and very kind. And she's very quick and knowledgeable at her job. I appreciate her very much. I don't like the other woman there. You can tell she really doesn't care about the customer. She's very fake in her ways. I read people very well and she has a really bad side to her. I would do better by promoting Giselle to manage that office. I miss Lisa. She came from the other company y'all acquired. She's a manager of one of your stores in Rome, GA. She is really good with people and does a good job. Thank you for listening.

I was very happy from the beginning to the end. The staff was very nice and helpful. The lady that assist me with my questions and concerns and loan done a very good job. So overall job well done and thank you again and I’ll be sending folks your way if they need any assistance.

The lady was awesome. She stayed over an hour and a half just to help me. If it wasn't for her. I would be in a world of mess. She is a wonderful lady, very helpful. I would recommend everybody. So if you are look for a caring reliable place to do a title pawn go see them.

I was very pleased with Deliyah. I called before arriving which she was very informative and once arrived the positive attitude stayed the same. She was happier than I was when I was approved for loan. There was issues with the tablet but she and her manager was awesome and worked it out pleasantly until it was done.

Staff was very friendly and patient. Staff also took the time to explain payment options. I feel they went above and beyond to ensure customer satisfaction. They aimed to please and listened to every concern I had about the loan process. Great experience with wonderful customer service, made me feel good that I chose that location. They treat you like family.

I went into the League City office of TitleMax on Main Street to apply for a title loan on my 22-year-old van. Cindy **, who was running the office by herself, juggled the three or four people who came in while I was applying with ease and efficiency. I came in with my driver's license and van title, and she walked me through the process, quickly, clearly explaining how much the loan would cost me in fees and interest. Within 30 minutes of completing the application, my loan funds were directly deposited into my checking account.

If you are in a position where you have to use a service like TitleMax, they would be the first place to go. I used them and customer service was first class. They were very professional and fast. I brought everything with me that I needed. They went outside and took pictures of the car. I was there a total of 15 minutes from start to finish. They answered all questions and did everything the correct way. I couldn't find anything to question them about before we signed off on everything and I left. Their website is very easy to navigate and use. I've already made a payment on it ahead of time.

I went to a TitleMax location and showed them my title. They were polite and they assessed my vehicle. It was fairly quick and clean. I waited for about an hour. So far, so good. The only thing in my circumstances was the loan amount. I could have been awarded more money but that's a personal thing.

I got in a pinch and I needed help at the time. And I called TitleMax up and they were willing to work with me. They have been great with me, and they were with me any way they could. The process was very easy to walk through. I did some of it online, and we finished it up in the store because there were some things I was not sure about and I would rather ask questions in person. Both of the reps out of that office were great. I’ve talked with both of them and they have kept me posted on things far as when my payment is due. Overall, I’ve had a good experience with them.

It was a real easy process and the money was deposited immediately. The staff was very knowledgeable and helpful with every question I had. If you are need a for quick cash, it is very convenient way a getting some cash in a hurry. I would definitely recommend them, when you add a little extra for when life happens. Also being able to use the website to make payments and request extra cash is so easy.

I was applying for loans online and TitleMax called me the following day. They were good, and the application process did not take very long. I did most of it online. The rep I worked with for the car title loan was also great.

TitleMax’s customer service has done a great job. They are very nice and courteous.

My fiance went through TitleMax to get a car title loan. The lending process was phenomenal. The lady we talked to when we came in was super funny and awesome. I give her a 5-star review, 100%. The process was quick. When I went in, I had all the stuff I needed. We sat down, got everything done, and we were right back out the door. It took longer to take the pictures of the truck than it did. TitleMax helped us get the little pinch that we were in. They got us through it, and we were right back to rocking and rolling with the business after that.

This is the second time I've used TitleMax. The lending process depends on how much your vehicle is worth. And then they make an offer and ask you how much you need. And then they’ll see if they can make you an offer. The process took about an hour.

Interest rates are not that high at TitleMax, for the fact that they offer a line of credit along with financial loans. I needed a quick loan. And I didn't wanna go to an auto title loan or pay check cashing, the pay bi-weekly thing.

Friendly and prompt service. The clerk was very helpful and everything was explained thoroughly. We were made to feel comfortable and not worried to borrow. The vehicle was looked at and we never skipped a beat. We will surely recommend your service to all of our friends and family. Thank you for all of your help and support. Thanks!

I was just trying to get some cash to pay some bills, so I went to TitleMax. I did an application, and the representative called. She was real quick and explained everything. The process went well. Everything went fine.

The customer service of TitleMax was great, and the process took probably like 30 to 45 minutes, I believe.

This place is horrible. The staff lie. I told them I was coming back the next day to pay them back and get my title. They said ok. When I went back the next day they said I had to wait. that they sent my title. to get the lien on it. Then said it may take 2-3 weeks till they come back but I can come pay anyways and wait on them to come back.

Blanca helped me get a loan. The process was easy and straightforward. Everything was explained to me. It wasn’t the amount I was hoping for but it worked for now. The apr was high but it works for the time being also. The representative was great I would recommend future clients with her and this branch.

I would like to take the opportunity to say that I have been to TitleMax before and because of the customer service, at this same Baytown location, I chose not to continue with your product. This visit, however, Kerreny was extremely polite, kind, and respectful. She was also patient, even though she was receiving calls and other walk-in customers at the same time. I always felt important. I have managed plenty in my life, and I think she's one that is worth you giving the resources to thrive and move up in your company. Thanks.

Fortunately, I have not needed to seek a loan in over 40 years. Nervous... I drove up, got out, walked in... A friendly atmosphere. Of course, I came with necessary info so discussion, objectives, finance plan and application went smooth and fast (20 minutes for all). I would recommend. I did notice reading reviews, most complaints came from folks who, unfortunately, seem to be continuing to experience financial hardship and are unable to meet their obligation... Sad. If you need some dollar help --- TitleMax seems a worthwhile alternative!!!

Early was very understanding and put me at ease about the process. He took his time to listen to my needs and explain the interest rate and how important it is to make payments on time. He also explained that it helps to pay toward the principal when making the monthly interest payments. Early is very personable and easy to talk to. I highly recommend Title Max to anyone needing funds quickly.

The customer service rep that helped me through the loan process was more than just great at her job, she was very pleasant to work with, kind, very courteous and knowledgeable. She got me through the process within a minimal amount of time and I was on my way to taking care of my business, her name was ADDIE and I consider her to be a great asset to the Title Max staff, many thanks:

I had an exceptional experience with Sae at the Lawrence TitleMax location—truly one of the best customer service interactions I’ve ever had. I was in genuine need of financial assistance and was pleasantly surprised to learn that TitleMax also offers personal loans. Sae was incredibly patient, kind, and took the time to clearly explain every detail to me. He demonstrated both professionalism and compassion throughout the process. Thank you, Sae, for your outstanding service and for making my experience with TitleMax such a positive one!

The staff was very helpful and friendly explain everything well. Got me in and out at a timing manner. Would highly recommend to others! Would definitely come back in the near future! I was very pleased to what they gave me. I ask for a price and they made sure I got almost what I had asked for. It really help me out on what I was aiming to get done.

I was greeted and well-treated by Steven who works in the Culebra office. He offered information and was very friendly, talkative and overall very nice young man. I really recommend this place if you are looking for a place to pawn your title. They explain everything from the loan options to information on how to retrieve your title.

Y'all took my car refused to return when I have never even had a loan with you. Please White Horse Road in Greenville SC. Give me the car you stole. Contact me at ** or just drop it back off where you got it from.

Agent was very helpful and friendly. She was very courteous and very precise in telling me what I need to do. Very businesslike woman. We were very thankful for her helping us because we needed the help because we were struggling to pay bills because of my husband accident. She went out of her way to help me get a loan on my title. I recommend Titlemax to anyone who is needing a loan on their title.

I am pleased to say I received exceptional customer service from the young lady at the location in Columbus. Upon arrival the two greeted me with a smile that welcomed me on in, which helped me establish trust in the I was about to receive. The young lady who was handling my account establishment, had great knowledge of the process. She was very careful to make sure she explained everything clearly and correctly. Definitely glad I was closer to the Buena Vista location and I will be spreading the word about the great customer service at that location! She deserves a raise for her professionalism.

I went to TitleMax to get a personal loan at a last moment and got just the amount I was hoping to get. Very good and friendly people… And I will go back after this if I’m ever in a quick need for a loan. The manager of this location is great.

Love the customer service support I have got from Ms. Felicia. She is the best. She did her thing. She deserves that seat at Title max. She sit there with me and work through the steps into I got what I needed and appreciate the team on Austin Peay Hwy in Memphis, TN. 💞💖

The loan place issued me a check, has possession of my title.. Went to cash and bank won't do it because it's for deposit only (but they stamped it). Now nobody will cash it. TitleMax says there's nothing they can do, can't issue another check (until it clears in the bank's system, bank says there's nothing to clear it wasn't cashed) or give me my title back. This is considered fraud in South Carolina and we have filed a police report.

The process from start to finish was easy and upfront. No hustle or hidden scams. I appreciate good customer service. I highly recommend this location if you are in need of a title loan or personal loan. Lily was amazing and explained all of my options thoroughly so that there was no confusion. I recommend calling first to make an appointment, but I'm sure they also allow for walk ins.

Calls, text and emails about payment that have not came due yet!!!! Very frustrating when you trying to work. Don’t need no reminder of bill until payment have not been received. Has informed them that was to please don’t call for a reminder. I keep up with my own bills. Don’t need a call.

I went in thinking I would be denied for a personal loan due to my credit, got approved & thinking I would be in and out but I was wrong lol. There were serious computer issues that day but the staff was very reassuring and patient. I would definitely recommend those who are curious to give these guys a shot!

Carolina was extremely polite, helpful, informative, respectful and did her job very professionally. Absolutely a 10/10 for her customer service. She was very efficient and to the detail. Walked me step by step through the entire process, explained the contract in great detail and was very patient. She definitely deserves a raise!

Customer representatives Aaron and Cynthia I dealt with provided negative customer service. Aaron was asked a question, and became offended. Prior to my case being transferred to Cynthia, female representatives made comments about Aaron, recapping the conversation I thought was between him & I. Cynthia began to assist me with my payments and seemed agitated in her communication. I am thankful I was able to pay off my debt and I hope their customer service skills improve in positive ways.

If you're in need of money asap and got your title take it to them and get money in minutes to your bank. Before you walk out the money is there. Pay every month until taxes then I always pay off. Never know when you will need that extra through the year.

Tristian, the customer service representative, was patient, courteous, and professional in assisting with what I asked for. Great customer service. There was a maintenance issue that was a cause for patience that was resolved, and the loan went right to my bank account in a matter of seconds. Thanks, TitleMax, for helping in a time of need and the convenience of an easy payment schedule.

I love the way they make something happen for you. They have great service. THEY ALSO HELP ME OUT VERY WELL. JUST WANT TO THANK THE TEAM MEMBERS THAT WAS VERY KNID WHEN I MADE IT THERE. I'm will be willing to invite others to come in because I love the nice, kind, responsible people that was in the company that day. Thanks again.

Lis was great. Very personable yet professional and knowledgeable. She put us at ease during the process. She should train new hires and give current employees a refresher course on excellent customer service. Great girl all the way around. She treated us as if we were close personal friends. Class act.

I use TitleMax all the time. It's a great business and it's doing well. I liked one representative who worked there for a long time and was really good at his job. He just walked me through it. If it takes an hour to get approved, I just sit there for an hour and never say a word while they talk to me.

It was pretty simple getting a title loan from TitleMax. I like their policy. It was pretty easy uploading documents online. The manager was really helpful and informative, told us what we needed to do, and made it happen. It took about 30 minutes. If I had family or friends who needed extra cash or they're in a bind, I would tell them to go there.

Bethany is the only person I’ve meet so far. She honest, open and very upfront.. Great customer service skills and good communication with people.. Thank you TitleMax. Would love for others that work from paycheck to paycheck realize there’s honestly help with TitleMax.. Overall greatness in TitleMax.

Went to Title Max to borrow some money and met Destiny. She was very professional but personable also. She walked us through the steps of the process and made it painless and easy. I highly recommend Destiny!! She will take care of you and offer the best options for your situation.

I got a title loan from TitleMax. The process was easy, and the person I dealt with was knowledgeable. I just walked in, told them what I was trying to do, and gave them my title and ID. They put it in their system, took pictures of my vehicle, submitted it to their computer, and waited for the approval. It was pretty simple and took about 20 minutes.

I had to get something taken care of, so I went to TitleMax. I did the inspection on my car. The process to take out the loan was good and took a couple of hours. The representative was good.

Ms ** was so kind and patient with me because I could not figure or how I would get my title back. She is a great asset to your company. I felt like we were family. She wasn't pushy or try to force me into the pawn. I trusted that she really cared.

I’d been a customer of TitleMax before. The loans process was quick and easy. I filled out the application online and then went to the store to show the car, and the people there were awesome.

TitleMax was willing to do a title loan for me, so I went for it. The representative was good and I was in and out in 30 minutes.

I was driving by and saw TitleMax, went in and applied for an auto loan, the people there were good to me, and it was a straightforward and quick process.

I dealt with TitleMax years back, and I went with them again because I had good service during that previous experience. I didn’t have any problems with the process at all.

I was doing some online research and that’s how I learned about TitleMax. It was a great experience, and I would recommend them to anyone. They really helped me catch up on some bills that I needed to take care of.

The process with TitleMax was easy because I was able to take the pictures at home and I didn’t have to wait. I knew it was also going to be easier on the employee. It took like 15 minutes or so to take the pictures. Once I got the car at the location, we looked at everything and made sure everything was good. There wasn’t a lot of paperwork. I like the fact that TitleMax got a computer where you find stuff. The rep was very sweet and polite. I could tell she knew how to do her job. I called because I was going to be a little late, and she said it’s okay, that I can still come. The only issue is their high interest rate. Other than that, the customer service was really good. They helped me for what I needed at the moment.

I went to TitleMax before to get a title loan on another car. This time, I went again on the same location. The agent was nice and courteous. I uploaded the documents online. It only took 10 minutes, maybe, to get everything taken care of.

The customer service was very good. The process was quick and easy. It took 45 minutes. I had a good experience.