TitleMax Reviews

Sofia at Title Max West Valencia Rd. was very nice, knowledgeable of the process and was very efficient at taking care of me and everyone else who was there. I would recommend this location. Sofia has wonderful customer service skills and tries to get you the most for your vehicle

Ms Lonnell ** needs a bigger desk and/or promotion. Rarely do you find accountability, compassion and patience in a work setting. I was there all day but she made it happen with a smile on her face… That’s a trifecta.. You go Ms Lady!!! I originally applied online which is also an option…

The lady that assisted us was very good and very professional and I would recommend her to anyone and was impressed with her. If I could compare her to other places we checked on jng this through, she made the difference for us doing this loan through your company.

My experience with TitleMax was great. Process took about 30-35 minutes. The reps were friendly, accommodating and straightforward.! The reps also showed me a way to make payments online instead of coming to the store. I recommend anyone to titlemax!

I've always had a great experience with TitleMax. This time we had a very nice lady named Debora. She was all about helping us and making us feel at home, she was also multitasking and helping others on phone calls. 👍 Overall experience 😀. I will recommend TitleMax.

I like that you can fill out an application online, it saves a lot of time. It was a little difficult for me, I'm not very computer savvy, but once I figured it out, it saved me a lot of time and I plan to use it in the future. It's a little high, but it sure helps when you really need it. So it's something to be very careful with.

I walked in to the office to a greeting and a smile! Meghan made the whole process easy and comfortable. She was very nice to work with and made it all easy to do. From the time I walked in to the time I left, she was very helpful and knowledgeable. Thank you Meghan!

Mary Ann was amazing, patient and very nice, especially my first time ever applying. I had to leave in the middle of our paperwork, for a job orientation and she was so helpful allowing me handle my business and as soon as I got back to the office we picked up where we left off wan boom thank you ma'am. We need more people like her!

Very easy and friendly to work with. Was a very easy process. Would recommend them to anybody. They answered any and all questions I had very quickly. I would recommend anyone going there for all their loan needs. The place was nice, clean and very inviting. The end

Ms. B and Mrs. ** are the nicest people. They take their time and work with you. Great customer service. I will go again. If you need a title loan or any loan, they will help you. My first time and my experience was one of a kind. Thanks ladies.

She was great..Took care of multiple customers and was very patient..I would recommend them to other customers and friends....I hope to continue doing business with them and get my cash builder up....I think they're the best and easiest to get a loan.

Claudia was very professional. I had a very good experience. I definitely recommend it to my friends and family. Everything was fast and clear, using the app is so easy and convenient. Now I can do everything using the app, now I can plan my payments faster.

What can I say. I went to the location in Salt Lake City. 935 W North Temple. He was a lone soldier, but his Customer Service was over the top. Very personable. Helped me out of a tight spot. I am forever grateful. If you are looking for a lender, I highly recommend this company and this location.

They were very nice and polite, very fast and explained everything to me carefully, made sure I understood everything. I would definitely recommend my friends and family to them. I couldn't go to a better and nicer place, nice, clean environment and honest, polite workers

Best service from Stephanie. She was so dedicated to doing the right thing for me and in a very professional manner. Justina was also great. She is the reason I went in. She had followed up on my looking for a loan. I went in on desperation due to my emergency. We are living in some hard times and I am grateful that Title Max saw more of me than just numbers. Thank you

Very clean and professional manager and staff. Very knowledgeable and fast and efficient. The team of two are Super but amount I was offered is ridiculous... Your underwriter and loan decision maker need to experience life and perhaps walk in other people's shoes one time. The amount they offer compared to the value of my car is offensive and inhumane. The money is to help my son pay his insurance and tuition fees for UNLV. I had to take what was offered because bills are due .. makes me feel like they are there to steal from the poor and the hardworking people. I am sorry. The manager and staff that helped her were so good and the underwriting people are just bad.... So disappointed and sad....

Quick and easy approval. Low payments. Nice staff. Was in and out within an hour with money deposit in my account. Also have a referral policy. My friend and I also got a 50 dollar referral bonus. The money is deposited straight into your account and payments are easy as well.

I had a great experience with Greg ** and would recommend everyone to try TitleMax. Its an easy process. I had my money instantly on my bank card. I also referred my daughter and she had the same great customer service also. If you're wanting to get a loan I'd recommend seeing Greg at Title Max.

Wonderful people on Clinton highway. I would recommend them to anyone. They really helped us understand what kind of loans they have and what the best one is to get. My husband also was very pleased with the outcome of the service he received and we will go back again.

I worked with Ed for this transaction. He was very polite, knowledgeable and a great personality. I would recommend This TitleMax for your needs of getting a loan. I was leery to TitleMax. BUT I'm glad I stopped in. HAD THE $$ I Needed in no time at all.

The staff at the 83rd Ave location was friendly and knowledgeable. They gave me excellent service from start to finish. Would recommend them to anyone needing a loan. They did a great job at explaining the process and how to manage your loan through the app.

The process was quick and easy. There was no wait time once we arrived. The person that helped us was friendly and did a great job. She explained everything and helped us get in and out quickly. I would recommend this Titlemax to anyone looking for a title loan.

Rica was so welcoming and professional and she really was just mazing to do business with and I highly recommend TitleMax because they also can deposit funds instantly to your debit card and make it feel more worth it and I will be sure to recommend all my close friends and fam who may need cash quick.

I was helped in a time of need and the staff lady who helped me was kind, courteous, with a Christian heart and understand that her job is a important role in making a difference in ordinary people lives, on a day to day basis, again thank you for your help and consideration for others. Job well done. ✅

I went to TitleMax to get a loan, and I was there for a little bit over an hour, but it was Saturday and he was by himself. The man was very friendly and helpful, but TitleMax charges too much to pay it back. I pay $100 every month and it’s really hard for me because it’s literally taking food out of my mouth. But I needed that money, so I went and did it, and I was satisfied with everything except for the amount.

Very efficient service and helpful assistance. The personnel showed knowledgeable experience and patience. Went in questionable but after a moment felt relief. Also was surprised by suggestions, rates, payment schedule, and more. Would encourage others to use these services.

On Saturday, Oct 4, 2025 we went to Title Max for a loan. Having to get a loan can be difficult. However, Amanda made it very easy and assuring. Amanda was amazing. I will most definitely refer Title Max to everyone who needs a title loan. Thank you, Amanda.

Very open about the process, and made it very simple to get a title loan that was very much needed. It felt like a family-friendly place to do business T.J. ** knows exactly what he was doing, very fast deposit on the loan, and we had no problems.

The Lady by the name of Paula was very pleasant, calm in tone. She explained things in detail and was very knowledgeable of policies, procedures, etc. No matter how many questions I asked she remained calm and that goes a long way with me. Made my first experience joyable

Excellent customer service. Made the process for a title loan very easy. Was a bit warm in the office? Felt for the employees having to deal with that. Was also happy the loan could be directly put on my debit card. Last time I used this service, that was not an option.

LaFecia and Jamie took good care of me and helped all along the way from start to finish. These ladies are awesome. Explained everything in details very thoroughly. Would recommend anyone thinking or needing to do this go see them. They are awesome. Thank you.

I did my application online and I messed it all up. The person that help me was so patient and professional. We sat there until she got it right and took care of my mistake online. It's hard to find good people to help you these days. She went beyond and got me a good loan. I was so satisfied and walked out with a big smile. Thanks to Title Max. I highly recommend them, you will be pleased with the outcome.

Great experience, agent knew his job well, answered all questions, made the transaction so much easier to understand. Agent walked me through the process step by step. I was very satisfied with the entire process, thanks to this. I appreciate all that occurred.

I just wanted give Ms. Dora the general Manager A Huge Google Review, She was a huge help and very Knowledgeable help and great Custom Service 100% but also very Respectful and listen to my request!!! I would recommend Family and Friends to her location!!! Thank You so very Much!!! Daron B.

The manager was very rude and dismissive! She kept saying she couldn’t help me and didn’t know what to tell me when I was simply trying to go through the steps again with her on setting up an online account. This was very heartening. The gentleman that was there tried his best to assist me and was asking her questions but she kept shutting him down as well. I was very disappointed in the way I was spoken too.

Very nice and understanding. Personable and great interaction. I asked about the differences in the product because I have never done anything like this in GA. The agent was very friendly and educated me on the differences. She made sure to inform me and ask me multiple times before continuing to make sure I understood before signing, I appreciate that.

Great customer service. Felt welcomed from the moment I walked in the office. Everyone was so kind. My agent explained my experience very well and made sure I was comfortable. It was overall a great experience. I left the office felling very satisfied with my service.

It was fast and brief. The place was clean and air conditioned. The weather looked great. Everything was online. I seen how quick it was to apply. I had no paperwork to bring with me. I would advise anybody to try for extra help on bills. I am happy with the results!

TitleMax is on point, and they will find you a lender before you leave. It took me a minute to get the loan because they were trying to find a good lender, and which one was the best fit for me. But after we got it done, everything was cool.

Very professional and friendly manager. Was very knowledgeable. And made sure all charges, fees and way to pay were explained and confirmed. Felt like a person who truly cared for his clients. Had a smile and cheerful personality. Great all around experience.

I was needing money at the time, and since I’ve been seeing TitleMax around, I decided to get a loan with them. The person there that helped me was nice. But since we just had a medical emergency, I’m gonna have to take a couple days to come up with the payment. My son was supposed to help me, but he can't.

My daughter recommended TitleMax to me. The application process was pretty quick. The woman I dealt with was a good employee, and I received excellent customer service.

When I came in for loan services, I worked with the manager and she was very friendly and explained every detail of the process. I was very pleased with my experience with TitleMax. I will be referring my friends and family to this TitleMax location.

My experience was awesome. So easy and super friendly!!! I felt like I was the priority. Sara is very attentive to the process. She explained everything clearly. I will definitely be recommending to my friends and family. Glad I made the choice to use Title max.

I have been a loyal client of TitleMax. I dealt with them before, and it was good because they were able to get my title back quickly.

I was treated very well and like I was valued. Sam was very knowledgeable and helpful. I was very satisfied with my experience. I have done business with TitleMax for a little over a year and they have always been very helpful and I will continue doing business with them.

Ther lending process at TitleMax was good and fast, taking only an hour. The place that I went to had good customer service. I like the processors that helped me but Glenda was the one that really helped me. They did a good job and they should keep up the good work.

It was terrible. I been here many times but the process took twice as long as before and with my perfect payment history I was hoping to get what I got in the past or around the same. But I got about 70% lower in just 5 months' difference. The reps were nice and professional as always.

My mom dealt with TitleMax in the past, so when I needed some money I just asked her. The person that helped me there was informative and nice. I would use them again.

It only took probably 30 minutes for me to get my title loan through TitleMax. The two people I dealt with were phenomenal, very friendly and made sure I understand the process. They didn’t give me the amount I wanted in the end, but I had a good experience.

I had a good experience with TitleMax. The representative was communicative and the loan process was fast. I’d recommend it.

Super sweet ladies in the office. Explained EVERYTHING and what the next steps would be. It was a very simple process and will continue to do business with them. Help me set up my account and even stayed past open to help me. I look forward to even going to see them to make a payment even though I don't have to.

Great experience and superb service. I got my money within minutes of completing application. Details was explained in a simple manner. I would recommend their services over any others. I’ll definitely be back. I hate having to use these services in general but this company is a go to.

Parker at TitleMax really had my back a sweet when I went to the office today. They are always super friendly and they never talk down to you. It has been the best experience I have had with a title company.

Donna made me feel comfortable right away. She also said that if I had questions at any point, don’t hesitate to ask. I did have several questions during the application process and she was very knowledgeable. I did get the loan and all in all she made the experience pleasant.

Very helpful and friendly people. I love going to Titlemax because they work with you even on payment. If need cash quickly come to title max in Texas City. Texas and let them help you out. They also give something at Thanksgiving times, which helps out too.

The employee explained the process thoroughly and was very professional but I can only recommend this place if you only need money for a short term 1 to 2 months. Extremely expensive to get your title back. I was happy I needed for less than a month. It did help me.

I had the pleasure of working with Destiny who was very helpful, very pleasant and professional. Even got a call a day later to find out if I had any questions. The other women were also awesome. A very clean place. If I have need it will definitely use this Title Company again.

Since I got my loan on Friday it has yet let me get into the portal. Someone referred me and she also can’t access hers for our 50$. I’ve verified my email but it still won’t let me. I've emailed and called the past few days and have gotten no help at all.

Y’all did a great job. I would tell anyone about y’all. Keep up the great job y’all are doing. Very nice workers. Very nice people. Can’t wait to do business with y’all. Again y’all got a great deal to go pay some of my bills. Thank you so very much for everything y’all have done.

Good customer service and Thank you to Heather at Titlemax for taking her time and dedication in doing her job very well. At store # 11729. I would refer people to Titlemax for their loans. Thank you so much Heather. Keep up the awesome work. 😃👍👍😃😃

I had a wonderful experience with TitleMax because of Stephanie being such a great character and the professionalism she had with me. She broke everything down for me, made it all very clear for me. If I were to have to do this again, I would have no problem doing this again.

Very smooth, quick and easy process. I handled my appraisal online which was very easy and they had it available upon my arrival. Funds were dispersed upon approval and they even had me check my bank account to be sure they got in there. Persia was amazing!

From the moment I initiated my loan application to the final approval, the entire process was incredibly simple and quick. I was genuinely surprised and impressed by how fast everything moved, a welcome change from previous experiences I’ve had with financial institutions. It was a completely seamless journey from start to finish.

The clerks was nice and polite and eager to help you in any way they could so TitleMax is where you should go for a quick affordable loan but make it a short-term loan because it's a 30 day loan so if you receive $1000 your payment is $200 a month. You should pay $250 so $50 goes towards your loan $200 goes for interest on the $1000 you borrowed so the morals of the story don't borrow more than you can pay in 30 days.

I am so happy I chose to come visit this store. From the the first time I called to inquire about services, until my visit at the store ended I felt welcome and appreciated as a customer. Everything was explained thoroughly and the process was quick.

The lady that took care of me was one of the best experiences that I have ever had in doing business with someone. I’m 58 years old. I got to her office late and she stayed there and got the money that I so desperately needed and would recommend her for anything because I believe that she would be able to handle it.

Everything went smoothly. I left my license at home, and they were very patient and waited for my husband to run back home to retrieve it. I was able to catch up on my car note and I feel great about it!! The ladies were both really nice and made me feel good about my decision, on using TitleMax. My husband and I really appreciate this loan.

Stephanie at the Bessemer branch was awesome. I got there about 45 minutes before closing time and bless her heart, I know she was ready to go home. But she helped me get everything done and approved. Although I feel for the condition of the vehicle and lower mileage that it was not a very fair offer. But I know that Stephanie had nothing to do with that part.

I made a call and was directed to my local TitleMax office. My application was completed, pictures were taken of my truck and my funds were sent to my bank. Terenaja discussed with me the amount that I wanted to borrow. Then she copied my driver's license and checked my title. Once my application was completed, she went over the details of how the payments were to be made and when I needed to make them. Quick, friendly and completed.

She is an amazing person, 👏🏾 salute to this woman, mother figure ❤️. It was a hard time and we happen to show up and seeing about a loan and save us a headache. Thank you so much, perfect time to build credit for the long run. You are the best. One love.

Niki and the others represented were very nice, very respectful and very fast service. They help me out big time. Great customer service. I would highly recommend them. They were very polite and they know what they are doing. They have very good attitude too.

I was very pleased with the service I received at TitleMax in Columbia, South Carolina. Thanks Janay ☺️ and the other nice lady who helped me understand the concept. The office was very clean and the employee was very friendly. The wait didn't seem long as it was cool and comfy.

Our representative was so nice! She was very kind and made us smile and laugh. Meanwhile we was getting our car checked out and got the greatest value for our vehicle. We was so surprised! Wonderful service and availability. Thanks Doreen! 5 stars! ☆☆☆☆☆

Absolutely outstanding service quick and efficiently representative was very knowledgeable and informative and the process very enjoyable with little wait time. I enjoyed my visit and I left with great understanding of my responsibilities of loan.

They were very nice and awesome people that I had ever meet and they knew what they were doing. They were very helpful. Very satisfied on the work they did trying to get me out of there with the amount that I want but there was nothing they could do to change their mind on the amount they gave me.

My experience awesome, pleasant, very professional, Jacquese went above and beyond to make me feel welcome. Timing was very quick, good conversation while waiting. She was very patient. Explained everything so that I could understand. The process was friendly, quick, professional, and very rewarding.

Caroline was so sweet! She got me in and out quick!!! She even called to check in on me, going above and beyond!!!! I would recommended them if you need a little extra help during tough times! I really appreciate all the help from her from this situation!

Employees were very friendly. It’s not as smooth as my first experience (computer glitch) but overall service was very efficient. The place was organized and clean. The process is simplified and no extra unnecessary questions. The only not so comfortable for me is when they take a picture of myself from their iPad. They already have my identification card so what’s the point.

Was a little embarrassed, having to go in there in the first place. But both the lady and the gentleman working in there made the experience, painless and stress-free. It was like they knew me my whole life. It was one of the best experiences I’ve had in a business in a long time. Their customer service is outstanding.

Michelle was so patient and took the time go explain all the loan information. My wife and I arrived close to closing time and yet she still took her time. She answered all our questions. We highly recommend her and we will definitely be going back to see her the next time we need a title loan. AAA+++.

Good customer service. Money in hand after approval. Quality work zone. Fast and easy services. ** office is a good customer service representative in Title Max located on 431 West Meighan Blvd right beside 12th Street. I recommend friends and family who need service at title to be kind and they will take care of their needs.

Ms. ** and the staff are very professional and comforting. The communication is clear and concise explaining every aspect of the lending process. I appreciate in my time of need that the experience was seamless. ** is my referral code. Utilized that to receive an additional 50.00 immediately as an added incentive.

TitleMax had good customer service. They treat mewell. The only part that I don't like is that they charge me high interest. I think that I being a customer and me making on-time payments, the interest should be lower than what they get it to. Other than that, I'm very satisfied.

Two words....THANK YOU.... A very easy transaction with a lovely employee. You simplified a very stressful situation. This took place on a Saturday afternoon with no waiting, everything was explained in detail for each step of the process, this helped a great deal with my understanding and my feelings of trust.

Janna was nice and made the process very easy. Would recommend. If you want loan go and see Janna. She would definitely take care of you and all your needs. Go see her today. You will not be disappointed.

Nathan and his staff are amazing. I had no problems with my title loan. No promises were made. Everyone was always helpful and friendly and I enjoyed stopping in. They do what they can to help and treat me with respect. They have never spammed me with calls and they never pushed anything on me. I highly recommend them if times are hard.

Stephanie was awesome from walking in the door to walking out, even though it was late on a Saturday afternoon. Very friendly and professional. Was a quick and painless process to acquire a title loan and she answered all my questions and then some. Would definitely use again should the need arise. Thank you.

The best experience I’ve ever had. The ladies were super sweet and very nice. They have wonderful customer service. They brightened my day. Thanks TitleMax. Just when people lose hope on a loan y'all come through. It’s the best. I thought you could only give up.

A friend recommended me to TitleMax. I was actually dreading to go. I was able to receive over $6,000 in less than an hour with no bundles of paperwork And even with my bad credit, I was approved. My payments match perfect with my budget. Thank you, Title Max.

I am really grateful with you guys!!! Especially with Kathy at the location on Britain road in Irving tx. She was very accurate with info I needed and helpful with a fast transaction. Also she was very detailed with how the interest and payments work.

I was very pleased with Shanda at the Kemp Street store. She did not mind staying a little past closing time to assist me with my loan. She thoroughly answered all of my questions and made me feel good about my loan decision. Thank you Shanda! I will recommend you to anyone needing financial help.

The customer service was excellent. The first time I got a loan from TitleMax, the amount was more than the second time that I used them. But I paid it off before 90 days.

I liked TitleMax. My experience with them was good. Their customer service was sufficient and the rep explained everything to me thoroughly. It was very simple and it didn't take him long at all. The interest also wasn't that bad with the 950.

Working with TitleMax has been good and easy. I've dealt with them before and their customer service has been great. I dealt with the same rep before. The total process for a title loan took about 30 minutes.

I've used TitleMax a long time ago. I recently used them again and my experience with the customer service was great. The application process was fast.

The process took a little bit longer than expected because there was some sort of computer problem network-wide for TitleMax. It ended up taking about an hour. But normally, it would have taken about half an hour. Customer service was excellent. If you need some money in a pinch, TitleMax is not a bad place to go.

The TitleMax reps were very nice. They answered all the questions I had. They explained to me what they were gonna do and then they went outside and took pictures of my car. The whole process took less than 30 minutes. It was quick and easy. My experience was great and you should definitely try out TitleMax.

Using TitleMax was great. The terms they offered matched exactly what I was looking for.

I was impressed with the information that was provided by the reps. Great customer service. It was a nice experience.

The staff was so professional and very friendly. They were so nice and compassionate. They made the experience wonderful. They ensured that I understood the terms and the contracts. They were so very professional and understanding. I would plan on using their service.

Very professional. Very easy to deal with. Great people. Recommend them to anybody, friends and family alike. Was very nervous to begin with but they put me at ease and answered all my questions. Very quick and easy process. I forget the gentleman's name who helped me but he was very professional.

I have been patronizing Title Max for years. They even got me the money I needed to get married. It’s always a welcoming atmosphere. They are fast, efficient, and understanding. If ever I’m in need for extra cash, I go to Title Max. I especially love working with Nelly **. She’s always greets me with a smile and ask how myself and family are doing. They are the place to go to for help and kindness.

When I went to TitleMax to make a loan, it went well. They were able to get me the terms that I needed.

The application process was quick. It was good service. They had good quality people. They were kind and nice.

It was my second time going to TitleMax. The place that I go to, the reps were very sweet and helpful. The process, the first time I did it, was only 30 minutes. This process that I did last time, it took an hour because the system was very slow. Not because of the ladies. But the system was taking way too long to accept my application. But everything else was good.

I learned about TitleMax from a family friend and I decided to opt for a title loan. The process was easy! When I visited the location, they had great customer service. The staff was good and everything was processed within 20 minutes. The rate was good too.

Kasey was very friendly and very helpful and I would recommend her to anyone that needs help. She was very polite and made sure that I understood all the fine print. Again I had a very good visit and understood everything that I was signing. She is very knowledgeable and I would definitely be a return customer.

They were very professional and explained everything. Natalie was the best. Will come back for sure and will highly recommend to my friends and family. She was very helpful. Explained to me with lots of patience till I fully understood how the process worked.

Everything went great. The customer service person was really really friendly and helpful. Always recommending things and options for me. In a really Auntie and quick and fast. After all the paperwork was done the money came in my car really really fast like in five minutes with no problem. My work was really really.

The young lady that assisted me was amazing! She was very nice. She explained everything. The whole process was less than 30 mins. She recommended the best way to pay back the loan to save money. I was very impressed with the speed and professionalism of the service.

Mariana and Jose were the Best. They knew I was on a time schedule and between the both of them they helped and got me to my next appointment. You don’t always get GREAT Customer Service but I really did not understand the process or the requirements but they both walked me through everything, just made the process easier less stressful. I will refer friends and family to go here if they need fast, efficient service like I did. Thank you so much

The other day all my options fell through, I called and TitleMax has helped me before. I just need a little help!!!! And my girl did her magic and I got my help. A load and a burden was lifted off my shoulders. Thank you for taking a lot of stress off my back!!! The process was easy once I got the hang of typing again and fixing my mistakes. I would recommend TITLEMAX TO ANYONE!!! That’s in a bind or just needs a little help

I went to the Shelbyville office for a Loan/Line of Credit. The staff there was so professional and respectful. I had a very good experience and when "between a rock and a hard place" I highly recommend going to Title Max Shelbyville. They care and will try their best to help you out.

Awesome customer service. Very nice and sweet. Ms. Jo ann and Ms Kim were very kind. Was able to help me and made sure that I needed the help. I highly recommend going to their store on College Rd in Beaumont TX. They really do care about the people.

I have used TitleMax a few times. This is the first time I did the application online. The service was great and fast. I have kids and having the option to do the paperwork from home helped out big time. When I arrived, they were waiting on me. My son and I spent a total of 20 minutes from start to finish. Thank you for being there when I needed it. These guys are great.

I want to thank the whole process of being able to qualify for your loan. I was truly in need and TitleMax came through without reservation. This is truly a blessing that I am so grateful for. The care and concerns for ones' needs that they offer is so comforting. The worker that assisted me was so pleasant and friendly, it was unreal.

I have always loved working with you guys. You are down to earth and always polite regardless of the situation when someone comes in and it's obvious that they are not having a good day. I am able to joke and be honest. When I walked in, I was greeted and I responded honestly with a smile, I said "Well honestly I would be better if I didn't have to come here, but other than that great." I explained that I would rather work with you guys then try someone new because of the way I have always been treated here.

Friendly, interest rates are way too high, but the loan accomplished what I needed it to do. I would recommend this service if you had no place else to go and having difficulty getting funds. If you have bad credit this may be the only alternative available for you.

The young lady to help me have great customer service. She was able to help me get what I could get for my car. She was real respectful. She also did the best that she could. She went above and beyond to help me out. I also think that she deserves a raise for the type of work that she did for me.

For the most part until today it has been good. They are having technical difficulties is what I was told is the reason why I can't access my account like I should. I Was told I could visit any Titlemax locations in any city for help, but my travels to Ga proves differently. Leaving me in a predicament to get home. And the office is closed until Monday.

The ladies at TitleMax were great, helpful and fun. They work hard to meet your needs and all have great personalities. I would refer anyone to TitleMax, the ladies go beyond to get you what you need. Thanks ladies for assisting me with my needs, look forward to working with y'all again.

Donna from Prescott AZ was absolutely wonderful, she stayed just to help me and make sure I walked away with a smile and she did… We need more like her 'cause she went above and beyond. Plzzzz give that Lady a raise :) because when I thought all has failed she really did come through. I drove over the mountain and by time I arrived I was on empty and if she didn’t stay late and try other option I wouldn’t have been able to get home but she made that happen, she cared. Tbh idk anyone else that would have done that, that would’ve stayed after hours to proceed on helping me get money the way she did … So please acknowledge her work and how much she really cares for her customers/family …. Thank you Donna. You're the best and you're my hero. 🫶

Jesus was very helpful and considerate of our needs. Greeting us with a smile he made us feel very welcome and relaxed. The whole application process was very fast and straight forward, and within a few minutes we received the funding we desperately needed. Thank you Jesus, and thank you TitleMax!!!

Kendra B. was a phenomenal person and she loves what she does. She got me in and out in a timely manner and have great customer service! I came at the end of the day and she was very patient with me. Great smile and personality. I highly recommend. 10/10

The customer service was phenomenal! They helped me in my time of need and they were very friendly. Jessie was very informative and such a big help. Thank you so much. 😊 I appreciate the speedy service and if I come across anyone who needs help in a short amount of time I will send them their way.

Great spot. The two women was awesome they let me know the best plain to choose from.. I would let people know were to go if they were ever in a need.. Thank you for great customer service and hope you all get the views and hope you have a great week

Ruby was very helpful she made sure I was comfortable in doing my loan and she tried her best to get me what I qualified for. I would definitely recommend any one needed a loan her way. Thank you for all your help and I hope my recommendation helps someone else in need.

The people at this location are great. The lady that helped me was nice and so sweet. She was very helpful. The cost is quite high, but if it is something that is needed then you have to do what you need to do. They do offer personal loans as well, just not as much as the title loan.

The guy there I assume he is the manager, but he is rude. I’m not sure if that’s his personality or what it’s definitely not for customer service. They also don’t believe in privacy. Thank goodness the person I put down as a contact is trustworthy because they told her all my business.

I was helped by Nayani at your location on Golf Links and she was incredible. Very polite. Very respectful. Explained everything to a T. Ask questions as well as answered them and the service was amazing. I’ve already recommended people to that location. I appreciate her service and professionalism.

Customer service was great, but the interest rate of 221% is just crazy. People get these loans and put their vehicle up for collateral, usually because of a financial emergency. This is absolutely predatory, greedy and quite disgusting. PLEASE DO BETTER!

Customer service was exceptional. She was very knowledgeable about her job. She made the process very quick and easy. I went there having a tough time financially. Not only did they help me by giving me a title loan, she also helped me by just listening and being friendly.

The ladies at this location are very professional and friendly. They know how to adapt and overcome any obstacles the must be military trained. Theses women deserve a pay increase due to all the electronic navigation and course correction they must complete just to approve a loan. Please have the GM contact me because they are many other problems that may their jobs impossible to complete. Which are IT driven or AI depending on how upgraded your systems or third party operators are working to improve Title Max overall performance. Thanks for the loan. Sincerely, David ** @1200hrs August 31 2025.

I never signed a contract with Titlemax. Stop stating I owe you money. I'm coming into the Horam location to pick my title up. I dealt with Shauna on my SUV and your company only wanted to let me borrow 250 on my vehicle worth over 3500. No thank you!

The person that helped me out was very helpful and very nice. Made me feel very comfortable and this is why I keep coming to Title Max. Thank you for everything. I will keep business with you guys every time. I wish I could remember name of the person.

Went into store. Was greeted by both ladies that were there. Explained what needed and they went right to work getting me what I needed. She explained in detail how the loan works and what to expect. She completed my application and had me approved in no time at all. I could have been treated any nicer. They made the experience comfortable for me and will definitely not hesitate to do business with them again in the future if need arises. Thank you very much Titlemax for having great employees. Thank you. Maude

I went into the store in Cordova on Germantown Pkwy and the lady I talked to was very nice and knowledgeable. I was in and out in under 30 minutes and got my money immediately. I would definitely recommend them. This is my second time using them. 10/10.

The office in Alcoa, Tennessee was very helpful and made everything very easy. Pamela was new but did very good and Lin stayed right with her in case she needed help and he was very professional and knowledgeable about everything and answered all my questions. My experience was very good and I will definitely return as a customer.

Kassandra was a very experienced and professional woman you have working for you. I would recommend her to everyone. She was awesome and it was her birthday that day as well. Hope she had a wonderful birthday. Kassandra thank you for your great help. I would recommend you again.

The experience was great and the staff was very courteous. We have gained new family members.. They walked us through step by step. The establishment was clean and inviting. The two young ladies Sandra and Daisy were all smiles throughout our entire process.

I went in with my grandmother for a loan. One of the ladies walked out to hold the door open for us. Allison was the one that did the loan for us. She was incredibly patient and had no problem answering all of our questions. She’s so friendly and helpful. Just overall a great experience. I’d recommend them to anybody.

Upon entering the office, I was met with a smile. The representative was very polite. Well-mannered great customer service, she directed me and gave clear instructions. Upon leaving, the customer service representative walked me to the door and said, "Have a great day."

First time going to this company, the 2 ladies were very nice and teamed up to help me. Very thorough on the process and explained every step with no questions asked. Helped me on getting a loan, but only thing was that it wasn't the amount I wanted to borrow. Yes, I understand it was the bank's decision and not the agents, all good.

I have used TitleMax twice already. During my first loan in a different location, they clearly explained what I needed to do, and the process was fast since I already had the title. The second time, at a new location, the process took a long time. I had to make four trips before they released the money. The problem was that they got skeptical because I didn’t have the car title in my name, so they wanted me to change it. I spent my money to get the title changed, and once I did, I still had to wait two to three more days to receive the funds. I was trying to handle this before work each day, so the delays were an inconvenience.

Customer Service at TitleMax was good. The process took less than an hour. No problem. What I didn't really get the straight up was my payments, the breakdown of everything, or when the payoff would be.

Had great customer service with Raven!!! She was very informative with questions I had, Had no difficulty with the application and did not spend a long time with the process!! I will inform friends who are having financial difficulties and need a little help!!!

Definitely was a good and fast experience. Loved it and definitely would recommend going to tell a friend to tell a friend and I would recommend Oakwood branch. Good. I really didn't have any issues. It was the best title place I went to out of the the 3.

Went in and didn’t expect to be approved but wanted to try anyways, Claudia was so helpful and was very nice and patient with me. Claudia sets the example on how customer focus and relationships should be! And by my surprise I was able to get a small short term loan.

My sister had used TitleMax and she told me good things about them. She said they were awesome and it was a smooth ride, so I went to get a title loan. The customer service was great. She was friendly, and I didn’t have any problem with her. The process took 30 minutes, so I was in and out. The annual percentage rate is a little high, but that’s what I have to pay, and as long as I pay it off early, it’s okay.

The associate was professional, kind, and friendly. The whole loan process was quick and relatively painless. Had a good experience. I was carefully walked through the whole process and they explained everything to me very well. Very thankful for their assistance.

I had a lovely experience with TitleMax. I got the car title loan for which I had to bring my proof of income and my titles. The lending process was 100% excellent and the rep knew what she was doing. She took pictures of me and the mileage and walked around my vehicle. I was out there for less than 15 minutes but she was having problems with their computer technology system which wasn’t her fault. So, I was there for almost an hour this time and she did everything in her willpower to help me out of there. Go to TitleMax. They will help you out.

The office staff was great, very efficient with good people skills. The online application was not good. Never got a response so had to go to the office. The response to the application from the main office seemed overly long. Then there was a computer glitch that caused the application to be rejected. Took at least half an hour for IT to respond and correct the problem. In the end what is advertised as a 30 minute process took two hours!

The girl was great! She was very helpful and explained things thoroughly, she helped things great and was very kind and funny. She did a very welcoming. He made me comfortable and I will definitely return. I will refer all of my friends and family.

With TitleMax, you have to be pretty sure if you wanna go put your car title up. The application process with them was no problem. The problem is paying it back. There’s too much interest and there's no room to work with what you got.

My fiancé referred me to TitleMax since he’s been dealing with them. It was very convenient and quick to apply for the loan. The amount I got was enough to cover what I needed to do. The woman I dealt with was very nice, professional, and confident. I would give the customer service 10 stars.

TitleMax was a good experience. Dakota helped me out through the entire process and was very informative and so was Sabrina. Answered all questions and out my mind at ease with anything I was worried about! Thank you!!! Made the entire process worth and and a smooth experience!

My experience with Tittle Max was awesome. The customer service made you feel welcome and they were eager to help. They provided me with the information I needed to have and to make my process smoother. I send out a special shout out to Ms ** for making my experience extra smooth, told her what I needed and she made it happen.

TitleMax was welcoming. They answered the questions that I had for them, and they were not aggressive. They were really polite. When I walked in, it was hot. They asked me if I needed a bottle of water.

I’ve been dealing with TitleMax for a few years. I started out online, but I had to go in to the location. I did my documents there, and the process took maybe 30 minutes. The representatives there were friendly, and I had a good experience with them. The annual percentage was convenient for me.

I was just going through a hard time. Everything came down to me at one time, moving, the kids starting school. I just needed some help. I did a title loan, and TitleMax's application process was very simple. It took maybe nine minutes. Approval was right away. Immediately it hit my phone. The representatives didn’t even know it was approved. I just had to bring in my driver’s license and my title. The representative went outside and took pictures. They were very understanding and very good going. TitleMax has helped me out tremendously. Everything was good.

The whole process took only 30 minutes from the application to approval at TitleMax for my car title loan. The lady I talked to was very sweet. She took photos and inspected my ID and title.

The application was a quick in and out. I applied online so when I got there, everything was already done. The customer service was very nice. They were very friendly and I was impressed with the care they show.

Bobby was Awesome!! He kept a smile on his face the entire time, even though he did not get a chance to get in his first cup of coffee. LOL!! He had everything in order and explained the process to us, and made sure we understood everything we were singing. I definitely would recommend Titlemax in Eastridge.

Good company for fast loans for car titles. If you are in need of a fast loan the title for the vehicle is going to get you the money that you need at the time when you need it most. You still need the money to help with whatever you need. This is the same as same day loans if you just need it. Quick when you need it. I say use it.