
TitleMax Reviews
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About TitleMax
TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.
- Receive up to $10,000
- Get funds in as little as 30 minutes
- No bank account required
- No credit score requirements
- Pawns only available in Georgia
- Loans only available in 14 states
TitleMax Reviews
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Reviewed Nov. 26, 2025
The folks were super nice and amazing! They took the time to find the right loan and did what they could to help us catch up on bills. They were efficient and friendly throughout the time we were there. The process was easy. I would definitely choose Title Max again if needed.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 24, 2025
I visited the 5th Street Store in Reno Nevada on 11-23-2025. The experience was amazing. Mayra was professional and courteous the whole time. She greeted each customer as though they were the most important person on the planet and that their needs were job one. Great employee and person. She deserves a raise or some kind of special recognition.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 24, 2025
Great service. The process was quick and easy. And the payments are flexible. I would recommend this location to anybody in need of a loan if they're ever put in the scenario where they may need one. Above all else I'd give them a ten out of ten in customer service.
That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.
Reviewed Nov. 24, 2025
Yaya GM was a super big help with my loan. Could ask for better help friendly services. I will be tell everyone I know to go see her for their money problems. She really here to help you in need a emergency or stressful situation. Title Max in the 70th on Troost is where to go.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 24, 2025
I had my app completed and and an offer before I arrived, Jessica was very busy at the time but took time to commend me for this, she was very fast and friendly and had me finished in no time, she is full of joy and loves her job, if I were y'all I would make sure to keep her at all cost.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 24, 2025
My TitleMax experience was very good.👍 Handled in a timely manner, complimentary customer service. I would definitely recommend TitleMax to family and friends. They went above and beyond, making sure everything was explained in a way you understood. Thank you Title Max.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 24, 2025
The process was so smooth and quick to get the personal loan. I only needed a small amount for auto repairs. Definitely impressed. I honestly felt I would not be approved and was very prepared to accept a decline in offers. Approval and instant funding was so convenient.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 23, 2025
Employee attended all my needs and helped me get the best benefits available. I am very pleased with the service provided. She helped me thoroughly without any hassles or problems. She met all my needs that I needed and I am very satisfied with the outcome.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 23, 2025
The young lady Kenda that helped us should get a raise. We're very happy with Titlemax. Thank you titlemax. They actually have the best customer service experience I've ever had and I'm old lol. Thank you very much miss Kendra @ the 6th AVE Decatur Alabama store location. :)
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 23, 2025
I had unexpected emergency expenses, and decided to go to Titlemax. What a wonderful experience I had there. Mariia, the manager, was absolutely most kind and helpful human being. She went above and beyond to get me a great deal on my loan! I am very grateful! It was my first time at Titlemax. Now I know where I can always get a great loan in case of emergency. Thank you, Mariia!
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 23, 2025
Miss ** was very helpful and professional when assisting me with the loan process. Definitely made my experience with Titlemax a pleasant one. I would definitely recommend to anyone needing a quick loan with no hassle to bridge the gap with bills or any unexpected financial emergencies!
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 23, 2025
Brittany and Dawson were very helpful and super friendly. They helped me get what I needed and it took no time at all. I highly recommend anyone to these two if you need money in a hurry. Unfortunately, it is not the ideal way but you do what you have to do sometimes.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 22, 2025
Very polite. Help answered whatever questions that we asked and we left satisfied 😊 and thankful for the patient with us through the whole process. Even though we had to leave and come back and they still remain generous and respectful to us. I highly recommend the the TitleMax in Dublin.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 21, 2025
I was real hesitant on getting a title loan, but when I walked in I was running late, so it was like 5 o’clock when I got there. Rose was very nice to me and she assured me that she would work with me any way possible. We come into a little computer glitch and Rose handled it very professionally. She did not get upset. She did not lose control. He assured me everything was gonna be OK. She done what you needed to do. To give me my loan. Thanks Rose, you’re the best. Very good worker. They come through it all.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 21, 2025
Customer service was wonderful, no problems with the very friendly. Easy to help with any questions, made sure I was comfortable and well taken care of. I came in the with my husband and they were so sweet and plenty of smiles and gave me more than what I was asking for
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 21, 2025
The lady who took care of me, sorry can't remember her name correctly, was amazing, kind and professional. She made the process quick and painless especially for a first time title loan applicant. Definitely would recommend them in the future. Thanks for a wonderful first experience with the title loan process
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 20, 2025
Katie at the Cartersville office was great friendly and fast. She took care of me when I needed it. I was going out of town to see my son. I needed the moneys and she got me the funds I needed asap. Would recommend them to anyone and the payments are low.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 20, 2025
The woman at the TitleMax I use is fantastic. The girls here have always been friendly, helpful, and kind. This is the second time I've been forced to use TitleMax and it's always been worth it. I think anyone who is forced to take a loan out for their car is down in the dumps. The employees never add to your depressive state. I always feel a little bit better after I go there.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 20, 2025
The fastest easy process I have ever went through. It was simple. I was only in there 10 min. Everyone was very professional. They made sure I could log in and see my online account. Will be more than happy to use again. As Everything is online and the money was directly to my bank card.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 19, 2025
Awesome customer service and patience. Wonderful ladies in the office. Helped me breathe again and have a good holiday season. Explained the process and payment options and what would work best for my needs and budget. Thank you so much and have great holiday season.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 18, 2025
Titlemax is a good company. I always get a loan from them when I have some stuff to pay then I will close it up in about two weeks. I use it when I need it and I deal with a guy whose name is Blaze. They are really nice and have good customer service.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 18, 2025
Amazing customer service! They were quick, and clear on the loan process. I would recommend anyone to this company!! I think the thing I loved the most was the process of being able to send photos of the car. When I got the call I went in and I was maybe there 5 minute!
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 18, 2025
I used TitleMax before they were bought out and it was a decent experience. But now, it sucks that it's structured in such a way that it capitalizes on people in desperate times. This is the second time I've used them with a totally different truck. I'm in a bad spot. I have the title to my truck. I take it in there and I get a loan and they charge 500% interest. It's ridiculous. We can't make a living off of other people's demise. But essentially, that's what it is. I got $2,400, and if I go full term, I'm gonna end up paying $11,000 back. How is that good business? How is that even right? Why do they even do that? All in all, I love TitleMax. They're a good outfit. They know me by my first name. So, it's always pleasurable. There's no penalty for paying early, but it's still a daily accruing interest loan.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 18, 2025
If you are looking for a title loan for the holidays or just because I say go to TitleMax on University Drive and see Tori. She is awesome and amazing. Very helpful and the environment was great so come on down to TitleMax. It's the way to go!!! Huntsville, Alabama University Drive!!!
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 17, 2025
Donna was friendly, knowledgeable and provided over the top customer service! The facility was clean and the little bennies provided were very appreciated by myself and my spouse, Lisa. We look forward to continued business. Help when needed is very appreciated.
Thank you! Let us know if we can help with anything in the future.

Reviewed Nov. 17, 2025
Professional and Friendly Staff, Mrs. Tiffany was amazing and helped me get everything I needed real quick. Y’all please go see her for all your loan needs and tell her I sent you, she’ll get you every dollar and if it isn’t good the first go round she’ll keep on until you are completely satisfied!
Thanks! We are grateful to have you as a valued customer at TitleMax.

Reviewed Nov. 17, 2025
They only work how many hours? Why should I be responsible for a missed payment if I cannot reach them? Using a lie to repose when I bet their main agenda is what they might get inside. Hell the agenda is a heartless loan and prey upon the desperate and will not admit liability or their absence when everything could be resolved if they functioned properly! Everyone accepts money electronically but not you louses! I will spend more money cursing all of you (just an employee... don't give me that you know) and I am equally justified in cursing you lot however I do not have a fine print. May all and your kin suffer... oh wait you do becausse the only benefactors are the board and lawyers but I still curse you as employee for going along with this scheme!
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Nov. 16, 2025
The representative was very helpful. I made a few mistakes but she pulled it through and helped me out. She was pretty nice and went about her business the way she should. I had needed some money that day to pay some bills. TitleMax helped me out for that day and time. It was a good experience that I learned I can go somewhere and get some change for the money.
That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.
Reviewed Nov. 16, 2025
TitleMax’s customer service is topnotch and the sweetness of the women who work there stands out. With all the glitches that I had on my behalf, the process took a little bit, but it was good. It was worth it.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 16, 2025
The rep who worked with me was very polite and did everything she could. The process took about ten minutes. TitleMax helped me. I had a car a long time ago and I lost it. But I'm gonna keep this one. It was an old account and I just got it corrected.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 15, 2025
The first time I went with TitleMax, the rep, Margaret, was a very rude woman. I paid off my loan the very next day and she made it very hard for me to get my title. Every time I asked about it, she didn’t send it. I ended up getting my title back because she was playing games. I should never had to call above her head to the other office to get them to sign a release form for me to get my title. I was not ever gonna go to TitleMax again. And if I saw her in there, I was gonna turn around and walk out. But this time, Casey made it very welcoming and explained why he was there. He is a wonderful human being and TitleMax made a great choice. The lady who’s there now and Casey have great chemistry, so it’s a very pleasant atmosphere.
The lending process took only 15 minutes because I had been a client before. It wasn’t hard and I was the only one there that day. Casey made sure to turn the vehicle off and on to make sure it was running properly. He checked the lights and took pictures of every inch of the car inside and out. He took the tag number, which was probably the longest part of it. He got the VIN on the side. If something happens and you call TitleMax and talk to them, they will work with you on the payments, and not just come out and get your vehicle. They don’t call you every five minutes asking for the payment. The rep will let you know that the sooner you pay off the loan, the less interest you have to pay. And I appreciate that. You pay the principal as quickly as possible. Even if you've had bad credit, this can help in an emergency, as it did for us.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 15, 2025
If you need some help and you need it quickly, TitleMax would be the place to go. Through the years, I've heard their name and gone by some of their offices around town for years. When I went to them, the rep who assisted me was a really good girl and she was so smart. She was running the whole office and it was on a weekend. She was handling everybody that was up there. She was bilingual and she really talked to people. There were two other people there at the same time and she was really efficient. None of us was ignored and I was there for less than an hour. I got a title loan and the interest rate was way off. But I needed some help and that was what I agreed to.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 15, 2025
The customer service was pretty good. The loan process took less than 30 minutes.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 15, 2025
My experience with TitleMax has been great. Customer service has been great.Everyone has always been good. In my case, I have a problem because I have an older car that my VIN Number isn't in the window, it's on the door. So the process took a little bit longer because it's not in the window. They had to get it off the door. That was the only little problem that I had, but it never stopped TitleMax from working and helping me and making sure I got what I needed. Overall, the experience I had was 100%. The people were very polite, respectful, and offered us water. So I wouldn't change it for the world.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 15, 2025
The customer service at TitleMax was excellent. I'd recommend them.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Nov. 15, 2025
The gentleman at the TitleMax store and the manager were awesome. When I filled out the application, the gentleman took all the pictures and sent them over. Then, my documents were sent back and they were saying that they needed the gross pay, not the net pay. So, I refilled out all the documents and sent them with the gross pay. But then, something else happened. My application was sent back and they were saying my date of birth was wrong. So, I filled out the application and did everything again. The guy from the location sent the documents over, then they were sent back saying that they needed the net pay, not the gross pay.
So, I filled out the application again and tried to send it over. There were technical issues with this computer and it wouldn't send. It was hard to sit there and wait. Then finally, it was sent over. But then they lowballed me to 625 instead of the 1,000 I asked for. I've borrowed and paid back several times. My income even went up. So I don't understand why they lowballed me.
What aggravates me the most is the fact that they kicked my application back so many times and I had the technical issues. But the guy working at the Rolla store was sweet and nice. He even gave me a bottle of water because it should have taken only 25 minutes, and I was there for almost two hours. He was just following the rules and the decision was for their higher ups to make. So, it wasn't the store's fault. It was the fault of whoever they sent everything to. The store manager called me a couple days later and apologized. She asked what she could do after I explained what I went through on the experience. She said she would look into it and call me back. But the day at the store, even when the guy called her, she said if it was from the higher ups, there was really nothing she could do. I've also heard nothing from them since that last phone call.
It should be one person that deals with that offer and the application shouldn't be kicked from one person to another. That's aggravating for their customers and the people work in the store. Also, when I was at their location for so long, I asked if I could use the restroom and I was told that they were not allowed to let me. So, I had to leave the store to go three blocks over to use the bathroom and come back.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Nov. 15, 2025
I'd recommend Titlemax. I saw an advertisement for them and when I applied for a loan, the process took about 15 minutes. The reps were friendly and they explained all the services. I'll give their customer service a 10.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 15, 2025
I passed by TitleMax one day. Then, three years down the road, I needed to go get a title loan, and went with them. The paperwork was too long. But other than that, the process was fast, simple and everything was straightforward. Their rep went outside and took pictures of the vehicle. She was very friendly. If you need to get out of a bind real fast, go to TitleMax. One of my bills is behind and they helped me out.
We are so glad we could help you! Let your local TitleMax know if you need anything else.
Reviewed Nov. 15, 2025
TitleMax was the first company I went to and the one I chose. The customer service was exceptional and the process was easy. Overall, I had a great experience.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 15, 2025
I did a personal loan with Titlemax and my experience was good. I gave them all my credentials, including my driver's license, bank statement, and Social Security card. The rep was courteous and got right to the point. I liked the way she dressed too. The process went quick and I liked everything about it. After 30 minutes, I got the money. I'd tell people to go to Titlemax, which I did.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 15, 2025
Customer service was good and respectful, and the application process was simple and easy.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 13, 2025
Stephanie and forgive me I forgot the other lady name are VERY AWESOME LADIES. I RECOMMEND everyone to them and THEY ALSO DESERVE A RAISE. Thank you ladies for everything you do. Full Praise and Very Professional. As a thoughtful gesture to the I wish I could say they have my HEART but I can say they have my title! Lol Thanks again Ladies!
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 13, 2025
My experience with Title Max was wonderful. The process was easy and the customer service was awesome. I would definitely go here again for help. And I recommend anyone with a hard financial week to go to the Title Max on Mt. Zion Rd. I drove away happy that I could take care of my business way before my payday.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 11, 2025
This review issue Ashley Blair. She’s one of the most honest, hard work caring and a loving person. She would help you in any situation if she can, I would recommend her over and over. Ashley you’re a very hard and dedicated worker.
This review made our day! Thanks for sharing your experience at TitleMax.

Reviewed Nov. 11, 2025
I would recommend the Title Max at 2052 S. Cobb Dr 'cause ** is a one of a kind person. He is very respectful and will help you in any way he can. I went there to get my 25 dollar gift card for being a loyal customer and ** treated me like Family and persons like ** is what keeps me going there when I need a Title Loan.
Thank you for trusting us. We are here to help when you need us.
Reviewed Nov. 10, 2025
Friendly and very fast. Was in and out of the building and was able to get things done. Very thankful for the people who helped me out and was able to make a payment plan that fits my availability of funding. Thank you again for a great experience and I again appreciate you for the services.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 9, 2025
Very simple process; Garrett explained everything in great detail and made us feel confident in our decision to use TitleMax for our short-term financial needs. I wouldn't hesitate to use TitleMax again and would recommend them to anyone who has a similar need for short-term financing.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 7, 2025
Thank You Ashley **. You made my day to pay my bills and food. Everything turn out for my loan. I will be back when to fill my wallet. You were very nice and easy to communicate. Ashley was amazing. When you need something call TitleMax in Cullman Alabama.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 6, 2025
I went to Google and I looked at some of the reviews for TitleMax. I never had a title loan, so I was looking at different companies. I decided to try TitleMax and their lending process was good. They required my driver's license and my title to process my application. The manager had stepped out for lunch the time I went in and there were three clients, including me. There was one lady that was in there, but for her to just be one person, she got through with all three of us pretty good. She broke things down, let all three of us wait, and we all got to the crib at the same time. I was there for almost three hours, so it took a long time. It would be better for them to have more staff. But even when the manager came in, he felt right in.
The loan helped me a lot, because I just had a brain tumor and a stroke. So, I was really in the need. I did not want to do a title loan, but when you got kids and bills, sometimes you got to do what you got to do. TitleMax made it very easy for me and I'd tell my friends to go with them. I like that when they put your stuff in the system, it automatically starts the process and it tells you what you qualify for. If you want that, you can get that. If not, you can get the next option. And they gave me four different options. Also, I had called two places before I went to TitleMax and they didn't have some options at all.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 6, 2025
The customer service at TitleMax was great and the process in getting a personal loan was very quick. It took maybe a bit longer but only because the system timed out and she had to take pictures of everything all over again. But the reps were very nice and went far and beyond explaining to me how the payback goes as far as paying interest. If you just pay your interest and it doesn't go down, you have to try to pay a little bit extra if you can and when you can. It'll make the principal go down. I appreciate them taking that time to do that.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
I drive past Titlemax every day. My mom went through there years and years ago, so I figured it wouldn't be too bad. The lending process was good. It took about 45 minutes and my communication with the rep was good as well. Going to Titlemax got me a bit of money that I didn't have at the time.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
I was highly satisfied with TitleMax. Their customer service was excellent and my rep's name was Carlos. I liked the way he put an effort into making the loan happen. We were finished in 20 minutes.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 6, 2025
I just knew TitleMax was there. And when I got a loan, the lady was good. She made me feel like I was part of the family. She was nice and if I had the money, I’d give her some. The process didn’t take long because I had somewhere to go.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
TitleMax have a location near where I work at. So I drive by there every day. I just brought my license ID to apply for a regular personal loan. The application process took 10 minutes. Their reps were super professional. The experience was fairly simple, easy, and the service was outstanding. I have no complaints.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 6, 2025
I needed money and when I was driving by, I saw the sign for TitleMax. The lending process was very short. been with them for quite a long time and everything is great. When things come up, I know I can go to them because I have a title because family members don't have any money to help.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
TitleMax did exactly what I needed them to do. It was a simple process and took less than 30 minutes. The rep was a nice and knowledgeable gentleman.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Nov. 6, 2025
The lady in one of the other loan companies down the street from TitleMax referred me to them and when I applied, the process was pretty good. I was surprised that they went ahead and approved my application, because the other company said I couldn't get it. In fact, most loan companies wouldn't even talk to me. But when I went to TitleMax, I was able to get what I needed. The process took a few minutes and didn't take very long. The rep who assisted me was very nice and cordial. She helped me in the whole thing and we went through it step by step. She was very thorough. She explained everything like she should and I really enjoyed that. Most people don't tell you everything. I would recommend TitleMax.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
I enjoyed the experience with TitleMax. It was easy, quick and efficient. Their process was straightforward and their rep was nice and informative.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
Customer service was very friendly and effective. The process was very short. I would recommend them.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Nov. 6, 2025
The whole process was easy and simple. The gentleman that assisted me was very versed in product knowledge and information, and he needs a raise. He explained everything in detail to me. It was an exceptional experience.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
In a moment of an emergency, I needed cash. I'm a truck driver and I make good money. But when my company went out of business with no fair warning, then things got desperate. I applied a loan at TitleMax and the process was lengthy and thorough with all the disclosures. But as far as customer service goes, the guy was a pro. He explained everything and I could tell that he was intelligent. It just went smooth. I give him two thumbs up.
My Jeep is worth so much more than what the loan would be on it. Last time, TitleMax made good interest for three months, then I paid it off quickly and everything was fine. For people, in case of an emergency, which I had, it's a good service. However, it has an incredibly high interest rate.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
My fiancée's mother told me TitleMax was a good place to look into and try to get things turned around for myself and my fiancée. The lending process, which was easy, took about 20 minutes and the rep was very cooperative, kind and outgoing. TitleMax took care of a good bit of my bills and put me back on a good path in my life.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
I did the process once before and I got denied and I tried it again. The rep was so courteous. The protocol was wonderful. She did everything by the book. Everything was great. It took 20 minutes at the most. She was real quick. She knew what she was doing.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
I got a pickup truck loan and did most of the application process online. It was pretty quick. It took less than an hour. The rep was very, very polite. She went out and took pictures. I also went out there to show her the mileage on the truck. She was very knowledgeable. Everything was pretty good.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 6, 2025
The loan process was short, taking less than 30 minutes, and the rep was good. She was nice and I'm assuming she told me everything I needed to know. I wasn't sure if I had enough, so I asked her if could come back. She let me know I could come back and still get some of the amount they appraised my truck for because it was still there. All in all, the experience was very satisfying to me.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
I was familiar with Titlemax's service and I went in for about 30 minutes. I needed the money right off the bat and they approved me. It would be nice though if I got approved for more money for the year, make, and model of the vehicle.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Nov. 6, 2025
They greeted me when I came in the door. They went over all the documents. The process took about 20 minutes. The customer service was excellent.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 6, 2025
I went into a Titlemax location and it was great. The rep was friendly and understanding, and she got us in and out quick. The longest of part of the process was I had dogs in my vehicle and I was trying to get them to let the rep take pictures. She was prompt. I took in one of my old work vans that I used to use for work, and I got the minimum 550 for it. I was satisfied.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
I knew about Titlemax through my nephew. A young lady waited on me when I applied for a loan and it was nice. It only took a few minutes. I'm going to call them tomorrow 'cause I just got out of the hospital and I'm to know when I can make my payment.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Nov. 6, 2025
I had to do the application on the computer, and if the Titlemax reps had done it, it wouldn't have taken 10 good minutes. Other than that, they were kind and friendly people. Their service was excellent.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 6, 2025
My sister told me about TitleMax and when I got a loan from them, their customer service was fine. Everything about my experience was good and I didn't see anything bad. I would recommend them to family and friends.
Thank you! Let us know if we can help with anything in the future.
Reviewed Nov. 6, 2025
We paid off the first loan that we got from TitleMax and we borrowed again. The reps were very kind and helpful, and everything was just right. TitleMax helped me when I needed the loan, even though it was a lot of money.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 6, 2025
Everybody was friendly and courteous. I enjoyed the service. The customer service was great. TitleMax did a wonderful job.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 4, 2025
Everyone at TitleMax was very professional and made my first trip to them a very eventful one. They taught me things I didn't know. I came in right before closing hours and the manager who was working with me stayed a little later than she was supposed to, trying to make it happen for me. It took about 45 minutes and just required an ID and Social Security and the title. I had a great experience with TitleMax and they did a great job, too.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I had a partner in this marine business, and he got me in pretty bad financial shape. I'm now beginning to recover from it, but I needed extra cash immediately. I looked around and googled and then I saw that TitleMax was located right here in the town that I was in. So, I went in and talked with them. I was well-satisfied with the way they set up and all. The two ladies that I dealt with were extremely nice and kind. I don't have any problems with them.
The only thing is the payment hit on the 26th, right at the dead time of the month. I was struggling trying to get money in. Finally, I got the money but I got there too late Saturday afternoon and they were closed. So, I called and left a message this morning that I would be in there with a payment. I’m gonna talk to them and ask if it is possible to make the payment on the 3rd. And I’d be fine.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I knew about TitleMax from a friend and it seemed like the place to go to. The lending process was excellent and everything was in and out. I would recommend people to TitleMax and hopefully, they have a long, lasting relationship.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 4, 2025
A friend of mine had used TitleMax and she was satisfied and so I chose them. Their lending process was very simple and took about 30 minutes. Their rep was very nice. However, I put in the wrong birthdate and I had to go back. She had to start the whole process over. I don't understand why she had to do that. She had all the information. And so, that kind of perturbed me. Still, my experience has all been good. I would use them again.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 4, 2025
It was very easy to work with TitleMax. I had a really good experience. Other than the interest rates being high, it's worth it.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I used TitleMax five times with the title loan. The first time going in, there was a lady there who walked me through the process. She was very gentle and understanding. She wasn't intrusive. She understood that any time you have to pawn your title, you're under some type of duress, and she carried it that way. So, she was very helpful in every way possible. She called to see how things were going, or if I needed any more help.
The last time I did a title loan was this year, and TitleMax had a whole new staff. The guy was pretty difficult. They also changed some of their policies and the way that they did business. You had to do everything on a computer. They couldn't touch it. Everything was weird. So once I got my next paycheck, I hurried up and paid that loan back because I didn't wanna be bothered. So, initially, it was a good experience, but it turned out not to be. But overall, TitleMax impacted my life in such a helpful way and I really appreciate them.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I passed a TitleMax location over here where I live at. I applied for a loan with them and they did well. The representative who helped me was a really good representative.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
The loan process was pretty good and fast. The rep was awesome. I came in at the last minute. So, we stayed over to the time that they were closed. But she did a really good job. She was very patient and nice about everything. It was a pretty good experience. I've already recommended two people to go there. TitleMax gave me what I needed when I was really down and I needed that to go through. They really came through for me. The payments are pretty good. The interest rate is a little high, but I understand.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I drove by Titlemax and applied for a loan. The whole process took 10 minutes. It was easy, and the rep was friendly and polite. Titlemax is a good option as long as people can pay the loan off quickly.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I needed the money and took out a title loan from TitleMax. I drove there and all I needed was my valid driver’s license. The whole process took about an hour. The reps could use a little bit more training on how to explain things but one of the two reps, Sandra, was good. She liked her job and was patient. When it comes to money, people get impatient. But she spoke very clearly. I appreciate her. The interest is high, but TitleMax being able to give you something when you need it is a good thing. You just need to pay it off as soon as possible because the way that it’s set up, you end up paying more than you bargained for.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Nov. 4, 2025
I got a title loan from TitleMax, which took about an hour, and the customer service was up to par. It was how it was supposed to be. It was a good experience. The rate was not so high and I’d recommend TitleMax if people need them.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 4, 2025
I had a good experience with TitleMax but the process took too long. I had to go down there two days to be able to get it done. They had somebody new there and the other lady was trying not to help her. But I told her, "Well, when it gets packed and you got people coming in, you gotta step in and go ahead and get stuff done." So TitleMax could improve on their processing time.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Nov. 4, 2025
I've been going to TitleMax for the last few years. Their process is little lengthy as it would take a couple of hours, but it's okay. They've always been very nice and professional. They've helped me quite a bit because I needed the money to help me out, especially during the pandemic. I would tell my friends that if they needed a loan, TitleMax would be the place to go.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
TitleMax gave me the information that I needed. The application process was easy and the customer service was great. TitleMax is a good choice.
Thank you for sharing! We hope to see you again soon.
Reviewed Nov. 4, 2025
I passed by TitleMax and decided to give them a try. The application process took just a few minutes and the customer service was good.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 4, 2025
It was great customer service. There was no issue and I'm a returning customer. They did an excellent job. It didn't take long. I was in and out.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I walked in, told TitleMax what I needed, and they went through and did the paperwork. It was quick and easy. Customer service was excellent.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 4, 2025
I applied for a loan with Titlemax and everything was smooth and quick. The rep was really nice too. Overall, it was good service and a good all-around business.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I've been going through TitleMax for years. They always came through with the money that I wanted from them. For the most part, the process was quick. Customer service was good too. But the website is kind of iffy. I had to pay it in person. They could fix it where you could pay online and keep track of the loan. But other than that, TitleMax is all right.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 4, 2025
I've dealt with TitleMax for years. Customer service was amazing. The process was quick and convenient. The reason why I continue to use TitleMax outside of the convenience and the ease and the necessity is the customer service. Every time I come, I deal with someone that I'm okay with dealing with. A lot of times, you get customer service people that are not very customer service-ish. But the young lady that helped me this time was no exception. She was amazing.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I had a good experience with the lending process with TitleMax. Everything was explained to me and it didn't take too long. I had a good lady who helped me out.
We are so glad we could help you! Let your local TitleMax know if you need anything else.
Reviewed Nov. 4, 2025
I used TitleMax a long time ago and the loan process was fairly simple. I'd recommend TitleMax as far as their loan goes. It's easier to get your car back. For my first title loan, I went through them and I was able to get my car back. The second time, I was in a lot worse-off spot. So I was unable to get my car back easily. But nothing because of them. It was all because of me.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
TitleMax is always on the TV and I always see them on Facebook. I think they're pretty good, so I decided to use them. Everything was good and I had no problems. I also have nothing bad to say about them. I would recommend recommend TitleMax to friends and family members.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 4, 2025
TitleMax’s office was accessible to where I live and the reps were perfect. They have good customer service and I enjoyed it working with them. TitleMax is easy and convenient, and helped me financially.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
I worked with a real good lady. It was good customer service. When she put the loan in, she was waiting to hear back from somebody to approve to print the check out. It took a little while. But other than that, that office was really good. It was smooth process.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Nov. 4, 2025
The rep who helped me was very informative and she gave good knowledge of how things work. She gave me the maximum amount that I could get, but didn't give me an opportunity to decide if I wanted less. But overall, I had a good and friendly experience. Since I've been able to get the loan, it put me ahead from this point and things have been going great. TitleMax is a good place to go if you need to. If you've never done it before, make sure you ask a lot of questions.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Nov. 4, 2025
As long as you have the right documents, the process goes pretty smoothly. It was quick and pretty easy. I've been dealing with them for years. The reps were very friendly and knowledgeable. They answered all of my questions. But I wish the interest rates were lower.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 4, 2025
My lights was getting ready to get turned off and I was behind on some bills. I was trying to get a loan and it took me to TitleMax. I had to go back a couple of times because we couldn't get the paperwork that I needed together right. But other than that, it went fast and I love it.
That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.
Reviewed Nov. 4, 2025
I had a good experience with TitleMax. Their customer service was good and they helped me out with any questions I had.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 4, 2025
I walked into TitleMax to apply for a loan and their process was good. It took quite a while and their communication could have been better, but it was okay. I would recommend them.
This review made our day! Thanks for sharing your experience at TitleMax.

Reviewed Nov. 3, 2025
Customer service started with Precious who was the representative who made my appointment with the TitleMax located on University in Denton. She answered questions I had regarding my concerns that I might not qualify for a loan. Whereas she couldn’t guaranteed that I would qualify, she let me know the process would be like. She was very knowledgeable and friendly. After that, I met with Francisco at the Title Max location. Francisco was amazing! Very pleasant demeanor and was very knowledgeable. He didn’t pressure me into anything and made sure I was comfortable about the amount I was getting. Explained to me the amount of each payment I would be making each month and the date to make the payment. Very pleased with Title Max and will definitely be making referrals!
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 3, 2025
Would not recommend it. They quote my vehicle for 800. I asked for 500. Three days later I came back to see if I could get more money then they said I only could take out five altogether after they quote my vehicle for eight. So in three days my vehicle lost $300 in value. I came back and give them $300 and ask one more time how much can I get out and they said only $100. So I took out $500 after they said I can get $800 paid them $300 within two weeks and only $100 went to the vehicle. I think this is be and I don’t plan on paying anything no more. I’ll drop off the vehicle in front of the building tomorrow. They can have it.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Nov. 3, 2025
I was with Titlemax a year ago, and when my car got hit, I got my car loan paid off. I ended up getting another car and needed another loan. So I went back to the same location because that location, to me, feels more comfortable. It feels like home. The customer service is always good, and I have no complaints at all. Ms. Dora and another rep are sweet. I like how easy it is to apply for a loan with Titlemax. I just show my title and my information, and all the collateral they need is the car.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 2, 2025
My experience with TitleMax's customer service was good and it didn’t take long to finish the process.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Nov. 2, 2025
My friends told me about TitleMax and applying for a title loan from them was easy. I did everything at the location and the process took 30 minutes. Go to Title Max. It was a good and fast experience. Their reps were polite.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Nov. 2, 2025
I applied on my lunch break and I was still able to get lunch. So the process at TitleMax took about 30 minutes. Their customer service was good. I would recommend them because of the ease.
However, I had a problem with the refinance. The lady who was there didn't know the answers to all of my questions. When I got ready to pay my loan back, I asked her that if I don't pay it all the way out, will my interest payment go down because the principal of the loan is smaller. That's usually how it works. I had a $1,200 loan and it was a $200-a-month fee based on the interest rate that was on the loan. I might just know a little bit more about interest than the lady that was actually handling my loan, which is funny. I calculated it out for her. She wasn't quite following. So I ended up just paying the whole thing out. But other than that, everything was great.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Nov. 2, 2025
It was easy to get a title loan from TitleMax. I completed the process in about 10 minutes. It was a good experience.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 1, 2025
I did a title pawn on my truck and TitleMax gave me the money that I needed. The rep was awesome. She had someone else that she was assisting and she was trying to take pictures of my truck. Even though it was taking a little while to get the pictures going and get everything put in the system, she was great. The process took less than two hours.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 1, 2025
I’ve pawned my title through TitleMax in the past couple of weeks. The one on Magnolia, East Tennessee was the one I went to and the amount they gave me was a little lower than what I was expecting for a running vehicle. Other than that, I've had a good experience with them. Now I'm waiting on them to call me and say that my title is ready to be picked up.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Nov. 1, 2025
I was looking into Titlemax years ago, and then my girlfriend reminded me about it. I applied for a loan and it was fast. The reps were very professional and courteous too.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 1, 2025
I searched the internet and found TitleMax. Their process was cool and smooth. It didn't take long ‘cause I started it over the phone. Then I went into the office, they looked around the car and gave me the appraisal that they were gonna give me.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 1, 2025
I've done business with TitleMax. My mother as well. They had a really calm atmosphere, which I liked. Usually, in a big setting like that in a car dealership, you’ll get some folks all over it. The salesperson and the other ladies in the business office did a great job. I was overall very happy with everything.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Nov. 1, 2025
The first time that I went through TitleMax, the process was pretty simple. But the second time around, it was a lot more involved. I share the account that I was using with my husband. The loan officer didn't know that I needed to provide some pay stubs because I share the account. So I had to travel home to get those pay stubs and then travel all the way back to the office. That sucked. She didn't let me know that ahead of time. But I don't fault her. They should know these things ahead of time. But she was very patient and worked with us. So I'm not mad. I would use TitleMax again if I ever needed money.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Nov. 1, 2025
My mom told me about Titlemax and when I applied for a loan, the customer service was great. The setup was perfect too. Everything was done quickly.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Nov. 1, 2025
I've known about TitleMax forever and I see them around. When I used them for a loan, the process was okay. It took about an hour and I was satisfied.
Reviewed Nov. 1, 2025
The loan process was okay. It didn't take too long. I was satisfied.
We are thankful for customers like you!
Reviewed Nov. 1, 2025
I saw TitleMax on TV and have done three title loans with them. Everything was good.
Thank you for sharing! We hope to see you again soon.
Reviewed Nov. 1, 2025
I dealt with TitleMax before, so when I used them again recently, it wasn't a problem. The process was pretty easy to me and their customer service was okay. I didn't like being notified a week before the time my payments were due, but other than that, I would recommend them to others.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Nov. 1, 2025
TitleMax's loan process was simple. I got my title in and said what I needed and how much I needed it for with my check stub. From start to finish, it took 30 minutes and the rep was great. She explained the whole process, how to make payments and what I should expect. She walked me through the application and helped me read the fine print. TitleMax called me the same day my first payment was supposed to be automatically deducted from my account because it hadn't come out. I made the payment, but I was under the impression it was gonna come out. That was the only off thing and thankfully, they called, so I didn't have any late fees or missed payments.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Nov. 1, 2025
I’ve taken loans with TitleMax over the years and paid them off. We like their service. The people are nice and the process is not that long, maybe an hour.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 31, 2025
I was very pleased with the young lady that helped me, I got my answers taken care of and my mission accomplished. Give that nice person a 4%. Thank you very much!!!! I wanted to know more about how long I had to pay back my loan, but I understand you guys don't want to tell it all, but I can live with the information I got!! I appreciate the service I got and will pass it on. I stop by because I was told by a family member that had done business with you all before. I will pass it on to someone else that is looking for someone to do business with. Please keep up the good work. Friendly faces and good manners and you will continue to strive higher and higher, very good people. Thanks again!!!! 11
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Oct. 30, 2025
TitleMax gladstone a number one blaze was best and courteous. Things things went smooth and everything was just as he explained it. If you need cash fast go to gladstone TitleMax. Be good. I think I'm going to take my other vehicle down since I am in a little dilemma.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 29, 2025
Quick, easy process to getting a title loan. Mike very helpful. It was easy to get the amount I needed and approval was fast. Loan was in my acct before I left the TitleMax location. I really enjoyed my time.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Oct. 28, 2025
As a repeat customer to the Sam Rittenberg, Charleston, South Carolina, TitleMax store, I found it after nearly 10 years between the first time I used the store, and last week, the staff there has just proven once again, how great they are. From the beginning of last weeks conversation, I was speaking with Traci And she was very professional, understanding, with a flare of southern hospitality. A couple days later I went to the store to meet with her and take out a loan against my vehicle. It is at the store that I met with Tiffany for the first time who is new to the company. She had the same qualities as Traci.
I can see why both of these women were higher for their roles but TitleMax and know they will continue to shine as a beacon in the community well helping those in their time of need. Again, I haven’t been a customer of Thomas for nearly 10 years until last week while return to the original store I dealt with about a decade ago. it was a good decision based off of previous circumstances and experiences, I’m glad I did it, and so thankful I met with these two ladies is able to help me out immensely! Highly recommend them and TitleMax!
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Oct. 27, 2025
Quick, easy application. Would recommend to anyone. Very simple process, just a few documents and money goes right in your bank. Friendly efficient happy to assist. Payments are really low and affordable. Sometimes there are even customers appreciation days with food, drinks, and candy. 😉
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 26, 2025
Wonderful, fast service!! Would highly recommend to all family and friends. The staff was welcoming and made the whole experience great. They explained everything in detail and made sure I understood what I was signing. The office was clean and organized..
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 24, 2025
On arrival I meet with a cheerful young lady named Valeria. She is a new employee at Warner store in Phoenix. She was very nice and was able to help me with my needs. It only took us about 45 minutes to complete this and I was very happy with the way she got things done. I would go out of my way to do this again if needed. Thank you for your time and help. Ray S.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Oct. 23, 2025
Went well. Great cust. service. Good people. Very helpful. Worth the time and I was given complete knowledge of process. Though I don't recall getting a receipt (oops). I may have it, need to check it out. There was an outage so I did have to come back to sign paperwork. That's all I can say.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 21, 2025
Sofia at Title Max West Valencia Rd. was very nice, knowledgeable of the process and was very efficient at taking care of me and everyone else who was there. I would recommend this location. Sofia has wonderful customer service skills and tries to get you the most for your vehicle
Thank you! Let us know if we can help with anything in the future.
Reviewed Oct. 21, 2025
Ms Lonnell ** needs a bigger desk and/or promotion. Rarely do you find accountability, compassion and patience in a work setting. I was there all day but she made it happen with a smile on her face… That’s a trifecta.. You go Ms Lady!!! I originally applied online which is also an option…
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Oct. 20, 2025
The lady that assisted us was very good and very professional and I would recommend her to anyone and was impressed with her. If I could compare her to other places we checked on jng this through, she made the difference for us doing this loan through your company.
Thank you! Let us know if we can help with anything in the future.
Reviewed Oct. 20, 2025
My experience with TitleMax was great. Process took about 30-35 minutes. The reps were friendly, accommodating and straightforward.! The reps also showed me a way to make payments online instead of coming to the store. I recommend anyone to titlemax!
That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.
Reviewed Oct. 20, 2025
I've always had a great experience with TitleMax. This time we had a very nice lady named Debora. She was all about helping us and making us feel at home, she was also multitasking and helping others on phone calls. 👍 Overall experience 😀. I will recommend TitleMax.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 20, 2025
I like that you can fill out an application online, it saves a lot of time. It was a little difficult for me, I'm not very computer savvy, but once I figured it out, it saved me a lot of time and I plan to use it in the future. It's a little high, but it sure helps when you really need it. So it's something to be very careful with.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Oct. 19, 2025
I walked in to the office to a greeting and a smile! Meghan made the whole process easy and comfortable. She was very nice to work with and made it all easy to do. From the time I walked in to the time I left, she was very helpful and knowledgeable. Thank you Meghan!
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Oct. 16, 2025
Mary Ann was amazing, patient and very nice, especially my first time ever applying. I had to leave in the middle of our paperwork, for a job orientation and she was so helpful allowing me handle my business and as soon as I got back to the office we picked up where we left off wan boom thank you ma'am. We need more people like her!
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Oct. 16, 2025
Very easy and friendly to work with. Was a very easy process. Would recommend them to anybody. They answered any and all questions I had very quickly. I would recommend anyone going there for all their loan needs. The place was nice, clean and very inviting. The end
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Oct. 15, 2025
Ms. B and Mrs. ** are the nicest people. They take their time and work with you. Great customer service. I will go again. If you need a title loan or any loan, they will help you. My first time and my experience was one of a kind. Thanks ladies.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 15, 2025
She was great..Took care of multiple customers and was very patient..I would recommend them to other customers and friends....I hope to continue doing business with them and get my cash builder up....I think they're the best and easiest to get a loan.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 15, 2025
Claudia was very professional. I had a very good experience. I definitely recommend it to my friends and family. Everything was fast and clear, using the app is so easy and convenient. Now I can do everything using the app, now I can plan my payments faster.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 15, 2025
What can I say. I went to the location in Salt Lake City. 935 W North Temple. He was a lone soldier, but his Customer Service was over the top. Very personable. Helped me out of a tight spot. I am forever grateful. If you are looking for a lender, I highly recommend this company and this location.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Oct. 14, 2025
They were very nice and polite, very fast and explained everything to me carefully, made sure I understood everything. I would definitely recommend my friends and family to them. I couldn't go to a better and nicer place, nice, clean environment and honest, polite workers
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Oct. 14, 2025
Best service from Stephanie. She was so dedicated to doing the right thing for me and in a very professional manner. Justina was also great. She is the reason I went in. She had followed up on my looking for a loan. I went in on desperation due to my emergency. We are living in some hard times and I am grateful that Title Max saw more of me than just numbers. Thank you
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Oct. 14, 2025
Very clean and professional manager and staff. Very knowledgeable and fast and efficient. The team of two are Super but amount I was offered is ridiculous... Your underwriter and loan decision maker need to experience life and perhaps walk in other people's shoes one time. The amount they offer compared to the value of my car is offensive and inhumane. The money is to help my son pay his insurance and tuition fees for UNLV. I had to take what was offered because bills are due .. makes me feel like they are there to steal from the poor and the hardworking people. I am sorry. The manager and staff that helped her were so good and the underwriting people are just bad.... So disappointed and sad....
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Oct. 13, 2025
Quick and easy approval. Low payments. Nice staff. Was in and out within an hour with money deposit in my account. Also have a referral policy. My friend and I also got a 50 dollar referral bonus. The money is deposited straight into your account and payments are easy as well.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 13, 2025
I had a great experience with Greg ** and would recommend everyone to try TitleMax. Its an easy process. I had my money instantly on my bank card. I also referred my daughter and she had the same great customer service also. If you're wanting to get a loan I'd recommend seeing Greg at Title Max.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Oct. 12, 2025
Wonderful people on Clinton highway. I would recommend them to anyone. They really helped us understand what kind of loans they have and what the best one is to get. My husband also was very pleased with the outcome of the service he received and we will go back again.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 12, 2025
I worked with Ed for this transaction. He was very polite, knowledgeable and a great personality. I would recommend This TitleMax for your needs of getting a loan. I was leery to TitleMax. BUT I'm glad I stopped in. HAD THE $$ I Needed in no time at all.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Oct. 12, 2025
The staff at the 83rd Ave location was friendly and knowledgeable. They gave me excellent service from start to finish. Would recommend them to anyone needing a loan. They did a great job at explaining the process and how to manage your loan through the app.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Oct. 12, 2025
The process was quick and easy. There was no wait time once we arrived. The person that helped us was friendly and did a great job. She explained everything and helped us get in and out quickly. I would recommend this Titlemax to anyone looking for a title loan.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Oct. 11, 2025
Rica was so welcoming and professional and she really was just mazing to do business with and I highly recommend TitleMax because they also can deposit funds instantly to your debit card and make it feel more worth it and I will be sure to recommend all my close friends and fam who may need cash quick.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Oct. 10, 2025
I was helped in a time of need and the staff lady who helped me was kind, courteous, with a Christian heart and understand that her job is a important role in making a difference in ordinary people lives, on a day to day basis, again thank you for your help and consideration for others. Job well done. ✅
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 10, 2025
I went to TitleMax to get a loan, and I was there for a little bit over an hour, but it was Saturday and he was by himself. The man was very friendly and helpful, but TitleMax charges too much to pay it back. I pay $100 every month and it’s really hard for me because it’s literally taking food out of my mouth. But I needed that money, so I went and did it, and I was satisfied with everything except for the amount.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 9, 2025
Very efficient service and helpful assistance. The personnel showed knowledgeable experience and patience. Went in questionable but after a moment felt relief. Also was surprised by suggestions, rates, payment schedule, and more. Would encourage others to use these services.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Oct. 9, 2025
On Saturday, Oct 4, 2025 we went to Title Max for a loan. Having to get a loan can be difficult. However, Amanda made it very easy and assuring. Amanda was amazing. I will most definitely refer Title Max to everyone who needs a title loan. Thank you, Amanda.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 8, 2025
Very open about the process, and made it very simple to get a title loan that was very much needed. It felt like a family-friendly place to do business T.J. ** knows exactly what he was doing, very fast deposit on the loan, and we had no problems.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Oct. 8, 2025
The Lady by the name of Paula was very pleasant, calm in tone. She explained things in detail and was very knowledgeable of policies, procedures, etc. No matter how many questions I asked she remained calm and that goes a long way with me. Made my first experience joyable
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Oct. 6, 2025
Excellent customer service. Made the process for a title loan very easy. Was a bit warm in the office? Felt for the employees having to deal with that. Was also happy the loan could be directly put on my debit card. Last time I used this service, that was not an option.
Thank you for trusting us. We are here to help when you need us.
Reviewed Oct. 6, 2025
LaFecia and Jamie took good care of me and helped all along the way from start to finish. These ladies are awesome. Explained everything in details very thoroughly. Would recommend anyone thinking or needing to do this go see them. They are awesome. Thank you.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Oct. 6, 2025
I did my application online and I messed it all up. The person that help me was so patient and professional. We sat there until she got it right and took care of my mistake online. It's hard to find good people to help you these days. She went beyond and got me a good loan. I was so satisfied and walked out with a big smile. Thanks to Title Max. I highly recommend them, you will be pleased with the outcome.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Oct. 6, 2025
Great experience, agent knew his job well, answered all questions, made the transaction so much easier to understand. Agent walked me through the process step by step. I was very satisfied with the entire process, thanks to this. I appreciate all that occurred.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Oct. 5, 2025
I just wanted give Ms. Dora the general Manager A Huge Google Review, She was a huge help and very Knowledgeable help and great Custom Service 100% but also very Respectful and listen to my request!!! I would recommend Family and Friends to her location!!! Thank You so very Much!!! Daron B.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 5, 2025
The manager was very rude and dismissive! She kept saying she couldn’t help me and didn’t know what to tell me when I was simply trying to go through the steps again with her on setting up an online account. This was very heartening. The gentleman that was there tried his best to assist me and was asking her questions but she kept shutting him down as well. I was very disappointed in the way I was spoken too.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Oct. 5, 2025
Very nice and understanding. Personable and great interaction. I asked about the differences in the product because I have never done anything like this in GA. The agent was very friendly and educated me on the differences. She made sure to inform me and ask me multiple times before continuing to make sure I understood before signing, I appreciate that.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Oct. 4, 2025
Great customer service. Felt welcomed from the moment I walked in the office. Everyone was so kind. My agent explained my experience very well and made sure I was comfortable. It was overall a great experience. I left the office felling very satisfied with my service.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Oct. 4, 2025
It was fast and brief. The place was clean and air conditioned. The weather looked great. Everything was online. I seen how quick it was to apply. I had no paperwork to bring with me. I would advise anybody to try for extra help on bills. I am happy with the results!
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 4, 2025
TitleMax is on point, and they will find you a lender before you leave. It took me a minute to get the loan because they were trying to find a good lender, and which one was the best fit for me. But after we got it done, everything was cool.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Oct. 4, 2025
Very professional and friendly manager. Was very knowledgeable. And made sure all charges, fees and way to pay were explained and confirmed. Felt like a person who truly cared for his clients. Had a smile and cheerful personality. Great all around experience.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 3, 2025
I was needing money at the time, and since I’ve been seeing TitleMax around, I decided to get a loan with them. The person there that helped me was nice. But since we just had a medical emergency, I’m gonna have to take a couple days to come up with the payment. My son was supposed to help me, but he can't.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Oct. 3, 2025
My daughter recommended TitleMax to me. The application process was pretty quick. The woman I dealt with was a good employee, and I received excellent customer service.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Oct. 3, 2025
When I came in for loan services, I worked with the manager and she was very friendly and explained every detail of the process. I was very pleased with my experience with TitleMax. I will be referring my friends and family to this TitleMax location.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Oct. 3, 2025
My experience was awesome. So easy and super friendly!!! I felt like I was the priority. Sara is very attentive to the process. She explained everything clearly. I will definitely be recommending to my friends and family. Glad I made the choice to use Title max.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 3, 2025
I have been a loyal client of TitleMax. I dealt with them before, and it was good because they were able to get my title back quickly.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Oct. 3, 2025
I was treated very well and like I was valued. Sam was very knowledgeable and helpful. I was very satisfied with my experience. I have done business with TitleMax for a little over a year and they have always been very helpful and I will continue doing business with them.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Oct. 2, 2025
Ther lending process at TitleMax was good and fast, taking only an hour. The place that I went to had good customer service. I like the processors that helped me but Glenda was the one that really helped me. They did a good job and they should keep up the good work.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Oct. 2, 2025
It was terrible. I been here many times but the process took twice as long as before and with my perfect payment history I was hoping to get what I got in the past or around the same. But I got about 70% lower in just 5 months' difference. The reps were nice and professional as always.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Oct. 2, 2025
My mom dealt with TitleMax in the past, so when I needed some money I just asked her. The person that helped me there was informative and nice. I would use them again.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Oct. 2, 2025
It only took probably 30 minutes for me to get my title loan through TitleMax. The two people I dealt with were phenomenal, very friendly and made sure I understand the process. They didn’t give me the amount I wanted in the end, but I had a good experience.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Oct. 2, 2025
I had a good experience with TitleMax. The representative was communicative and the loan process was fast. I’d recommend it.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Oct. 1, 2025
Super sweet ladies in the office. Explained EVERYTHING and what the next steps would be. It was a very simple process and will continue to do business with them. Help me set up my account and even stayed past open to help me. I look forward to even going to see them to make a payment even though I don't have to.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Oct. 1, 2025
Great experience and superb service. I got my money within minutes of completing application. Details was explained in a simple manner. I would recommend their services over any others. I’ll definitely be back. I hate having to use these services in general but this company is a go to.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Oct. 1, 2025
Parker at TitleMax really had my back a sweet when I went to the office today. They are always super friendly and they never talk down to you. It has been the best experience I have had with a title company.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 29, 2025
Donna made me feel comfortable right away. She also said that if I had questions at any point, don’t hesitate to ask. I did have several questions during the application process and she was very knowledgeable. I did get the loan and all in all she made the experience pleasant.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 28, 2025
Very helpful and friendly people. I love going to Titlemax because they work with you even on payment. If need cash quickly come to title max in Texas City. Texas and let them help you out. They also give something at Thanksgiving times, which helps out too.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 28, 2025
The employee explained the process thoroughly and was very professional but I can only recommend this place if you only need money for a short term 1 to 2 months. Extremely expensive to get your title back. I was happy I needed for less than a month. It did help me.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 28, 2025
I had the pleasure of working with Destiny who was very helpful, very pleasant and professional. Even got a call a day later to find out if I had any questions. The other women were also awesome. A very clean place. If I have need it will definitely use this Title Company again.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 28, 2025
Since I got my loan on Friday it has yet let me get into the portal. Someone referred me and she also can’t access hers for our 50$. I’ve verified my email but it still won’t let me. I've emailed and called the past few days and have gotten no help at all.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Sept. 28, 2025
Y’all did a great job. I would tell anyone about y’all. Keep up the great job y’all are doing. Very nice workers. Very nice people. Can’t wait to do business with y’all. Again y’all got a great deal to go pay some of my bills. Thank you so very much for everything y’all have done.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 28, 2025
Good customer service and Thank you to Heather at Titlemax for taking her time and dedication in doing her job very well. At store # 11729. I would refer people to Titlemax for their loans. Thank you so much Heather. Keep up the awesome work. 😃👍👍😃😃
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 27, 2025
I had a wonderful experience with TitleMax because of Stephanie being such a great character and the professionalism she had with me. She broke everything down for me, made it all very clear for me. If I were to have to do this again, I would have no problem doing this again.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 27, 2025
Very smooth, quick and easy process. I handled my appraisal online which was very easy and they had it available upon my arrival. Funds were dispersed upon approval and they even had me check my bank account to be sure they got in there. Persia was amazing!
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 27, 2025
From the moment I initiated my loan application to the final approval, the entire process was incredibly simple and quick. I was genuinely surprised and impressed by how fast everything moved, a welcome change from previous experiences I’ve had with financial institutions. It was a completely seamless journey from start to finish.
A huge thank you and my highest recommendation goes to Mrs. **. Her assistance was truly excellent and was the key to making the experience so smooth. Mrs. ** displayed an unparalleled level of professionalism, expertise, and personalized care. She was proactive in communicating, promptly answering every question I had with clarity and patience, and ensuring all required documents were handled efficiently. She anticipated potential roadblocks and guided me through them effortlessly.
Thanks to Mrs. **'s dedication, the typical stress and confusion associated with a loan application were completely absent. She respected my time and worked diligently to secure a rapid result. This level of personalized, efficient service is rare and greatly appreciated. If you are looking for a fast, smooth, and expertly managed loan process, I highly recommend this institution and, specifically, reaching out to Mrs. **. She is a true asset!
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 27, 2025
The clerks was nice and polite and eager to help you in any way they could so TitleMax is where you should go for a quick affordable loan but make it a short-term loan because it's a 30 day loan so if you receive $1000 your payment is $200 a month. You should pay $250 so $50 goes towards your loan $200 goes for interest on the $1000 you borrowed so the morals of the story don't borrow more than you can pay in 30 days.
We are thankful for customers like you!
Reviewed Sept. 26, 2025
I am so happy I chose to come visit this store. From the the first time I called to inquire about services, until my visit at the store ended I felt welcome and appreciated as a customer. Everything was explained thoroughly and the process was quick.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 25, 2025
The lady that took care of me was one of the best experiences that I have ever had in doing business with someone. I’m 58 years old. I got to her office late and she stayed there and got the money that I so desperately needed and would recommend her for anything because I believe that she would be able to handle it.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 25, 2025
Everything went smoothly. I left my license at home, and they were very patient and waited for my husband to run back home to retrieve it. I was able to catch up on my car note and I feel great about it!! The ladies were both really nice and made me feel good about my decision, on using TitleMax. My husband and I really appreciate this loan.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 25, 2025
Stephanie at the Bessemer branch was awesome. I got there about 45 minutes before closing time and bless her heart, I know she was ready to go home. But she helped me get everything done and approved. Although I feel for the condition of the vehicle and lower mileage that it was not a very fair offer. But I know that Stephanie had nothing to do with that part.
We’re so glad you enjoyed your time at your local TitleMax!
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