TitleMax
AUTHORIZED PARTNER

TitleMax

 4.7/5 (453 ratings)
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TitleMax

About TitleMax

TitleMax is one of the largest title lending companies in the nation. TitleMax offers car and motorcycle title loans and pawns at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements

Cons

  • Pawns only available in Georgia
  • Loans only available in 16 states

Bottom Line

TitleMax offers title and personal loans with easy applications. Customers receive funds quickly, and the company has loan specialists that help clients find out how much money they can borrow.

TitleMax Reviews

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Page 5 Reviews 95 - 125
Rated with 1 star
Verified Reviewer
Original review: May 14, 2022

I have paid my loan for 8 months 829$. I thought I was almost done. I am a disabled veteran with some issues. This company should be shut down for taking advantage of people. I was told I still 7200$$.

TitleMax response

Thank you for your feedback. It is our goal to do all we can to help customers get the cash they need. If you have specific questions about the amount you were approved for and currently owe, please reach out to your local TitleMax store, or you can contact our customer service team at 1 (800) 804-5368.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 14, 2022

The reps were respectful and honest. TitleMax took a lot of stress off my shoulders.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 13, 2022

The rep was nice and I was pleased.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 13, 2022

It was perfectly fine with TitleMax. I talked to one person very briefly. He called to let me know how much I qualified for. The process was accessible online and easy. I had used them before too and they work with you if you're a little bit late on the payment.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 12, 2022

The rep really helped me out and got me the money I did need. She was great. This is my third time getting a title loan from TitleMax. The staff was very friendly. It was an amazing experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 12, 2022

TitleMax has good customer service. They helped me out. The reps are awesome. Go down there if you need help. They'll help you.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 11, 2022

I got a title loan from TitleMax. At first, the rep told me he wasn't gonna be able to do it because my license was different from the state in my title, but then he didn't say anything else. He was like, “I'm gonna have to check on that.” The next thing I knew, we were signing papers.

TitleMax response

Thanks for the feedback, Jennifer! We appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 11, 2022

The manager was real nice and explained a lot of good things. I like TitleMax. They were good and real nice people. Overall, I like the way they work with you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 10, 2022

I talked with Mike and he was fantastic. We talked about personal stuff as well. He makes you feel most comfortable and he works with you the most. Whatever you need, he'll try his hardest to get for you. I had the best experience ever. The application process took about 15 minutes overall and then we went outside to take pictures. After that, it took another 15 minutes to get their approval. Overall, it was pretty quick and easy. TitleMax helped me tremendously. I went to them so I could find a place to live and they gave me what I needed. So now, I'm better.

TitleMax response

Thanks, Richard! We are glad we could help. Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 10, 2022

They walked me through everything I needed to go through. They showed me everything I need to do, signed some papers, and took pictures of the car. They were very helpful. I had no Wi-Fi on my phone and the guy who was working in there let me use the Wi-Fi on his phone so I could sign up on my phone. Everything was right and smooth.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 9, 2022

The rep was fantastic. The process took about two hours but it wasn't her fault. It was the other end. The whole process took about two hours, but we were finished with the office part within 30 minutes. It would've been spectacular not having to wait for two hours.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 9, 2022

The process was pretty smooth. But it was a little time-consuming. TitleMax took a little too long and they can do better than that. The computer system was down. It kept dropping by birth date of birth and kept blinking out the title. But the lady that was at TitleMax yesterday went the extra mile to help me out. We had a conversation, talking about family, relationship and school. She tried to get a customer engaged and she did a good job at it. Even though the other lady was ready to go home, she told her that she would stay and help her out. So they worked together as a team and that was cool. They made me feel more comfortable.

TitleMax response

Thanks for the feedback, Alvin! We appreciate you taking the time to leave a review.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 8, 2022

I talked to Cherry at TitleMax and she was very helpful. She was excellent. The overall process ran smoothly. I wasn't able to get the amount of money that I was hoping to get, but other than that, it was good.

TitleMax response

Thanks for your feedback, Seamus! Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 8, 2022

I did the application the day before then I went into the office the next day, and it was quick. The reps are very helpful. They took pictures of the inside and the outside of the car.

TitleMax response

Thanks for taking the time to leave a review, Michelle! We appreciate your business. Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 7, 2022

The rep was very nice and the process didn’t take long. It was clean in there and quiet. It was very nice.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 7, 2022

The process was fairly smooth and not stressful. It was an excellent service. Phone them up and talk to them. They try to help you.

TitleMax response

Thanks, Bruce! We are glad you had a great experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 6, 2022

The process was as quick as possible. It was 20, 30 minutes and I was out of there. The staff was helpful and very friendly.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 6, 2022

I went to TitleMax and spoke with Kevin. He was a good agent. He ran some paperwork for me and was able to help me out with the loan. He got me approved and didn't mind redoing the paperwork ‘cause I wanted to do less than what I originally wanted. He was very patient. Because I'm difficult, it took a lot longer but the process took 30, 45 minutes. There's a 15-minute break for taking pictures of the car but it was very quick.

TitleMax response

Thanks for leaving a review, Dylan! Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 5, 2022

Everything went smoothly. Ashley helped me out and offered me how much I was able to get. I wanted quite a bit less 'cause I wanted to be able to pay them back right away. TitleMax is quick and easy if you're needing a loan. Everybody was real friendly. I would go back.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 5, 2022

I called TitleMax and asked for a little info and the lady that I spoke to was friendly. She walked me through everything I needed to know. The communication was excellent. She broke down everything to where I understood what was happening so I was for sure that I wanted to make that set-up. It was a good experience. The process was long because we were having a little difficulty with the photos of the vehicle. But other than that, everything went smoothly. I enjoyed the staff. Everybody was nice and very educating on what was going on. I loved it. Working with TitleMax helped thus far and I don't regret making the decision.

TitleMax response

Thank you for your feedback, Kiera!

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: May 4, 2022

I did a title loan and it was a good experience. The people that I dealt with within the company were great and the only problem I have is the rate through the business. The interest rate is on a day-to-day basis. Each day, your interest goes up, and the longer you have the loan, the higher the APR would be. I was caught up in an emergency situation, and that's the only reason why I got the loan. If it wasn't for that, I wouldn't do it because the interest rate is through the roof.

TitleMax response

We appreciate your feedback, Lanise. Let us know if we can help with anything else.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 4, 2022

I liked the rep. He was good, nice, funny and personable. Working with TitleMax has helped so far. It's a good place to go.

TitleMax response

Thanks, Christopher! We appreciate your business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 3, 2022

I was in and out of TitleMax easy. I had to run a few errands for my kids and they were flexible working with me. I would rate them a 110 if I could. I see my friend every day and I told her to go to TitleMax. She's definitely going to be in that office soon. The loan helped me because I wanted to work on the car that I have. TitleMax gave me an opportunity to pursue my dream because my goal is to not flip cars, but detail them. I want to remodel the inside of somebody's car and I wanted to start with me and show people what I'm capable of doing.

TitleMax response

We're glad we could help, Tycorneya! Thanks for sharing.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 3, 2022

Tyler, the rep, was very attentive and thorough. We're currently in the process of moving and I just needed a small loan to help for the moving expenses. The pricing is good and the APR is phenomenal compared to other places. He explained everything to me and knew what he was talking about. He was right. You should never take the full amount because you don't want to get stuck in a spot where you can't afford to pay it back. He was willing to work with me. I had a good experience and I’d use TitleMax again.

TitleMax response

We're glad you had a great experience, Jessica! Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 2, 2022

TitleMax's service is really good. The people are polite. I brought in a classic car, and the guy that helped us out tried to give me more, but I just missed it by a year. Still, he tried to do whatever he could for me, so I appreciated that. Also, I've been able to help my son out with his bills and take a few of my bills as well. This is my first ever title loan. It's like a payday loan and it's a great source to get the income and be able to pay it back. As long as you pay it back within the month, you won't see much interest. My girlfriend referred me to TitleMax and they gave us both $50 as a referral bonus.

TitleMax response

Thanks for sharing, Jonathan! We appreciate your business and are glad we could help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 2, 2022

The application process with TitleMax was a little long but overall, it was okay. It took about 35 minutes. The rep was very helpful and I was offered coffee, water and they even had little snacks.

TitleMax response

Thanks for taking the time to leave a review, Rosie! We are glad you had a good experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

The TitleMax offices here have to have your proof of income. I lost my job a few months ago and I just started working again. I haven't gotten my first paycheck from my new job, so I don't have that proof of income yet. I was really scared and discouraged when I went to the first TitleMax office. The rep said, "No, ma'am. Don't fret. We have another office. It's right outside the city limits. They do not go by proof of income because that's only because we're inside the city limits." Once she told me that, it was like a weight was lifted off my chest. My rent was due before I get my first check, and I was really concerned about whether or not we were going to be able to cover rent this month. The rep sent us out to the other office that's just right outside the city limits, and they helped me a lot.

I try not to get my hopes up because I've been told no so many times lately. We're struggling and we wouldn't take the title loan out otherwise. When I went into the office, the reps were very friendly. I had to take my ID, and we had to bring the vehicle so they could get pictures of our vehicle and the title. They're holding my title. The lady that helped us was extremely informative and it went very smoothly compared to what I went in there expecting to experience. It was a breath of fresh air and I was very pleased. The process was almost an hour but the paperwork was very speedy. It took 20 minutes tops. Most of the time we were there, the lady was getting pictures. She had to get a lot of pictures of the vehicle. I would tell my friends to go to TitleMax and to go to the one we went to.

TitleMax response

Thanks for sharing, Tiffany! We are glad we could help.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 1, 2022

Working with TitleMax went really good. The lady was really nice, respectful, and she did everything in her power to get what I needed. The process was really basic and easy. All I had to do was give her a few information, and then I was all set. Everything went well. TitleMax has good people. They'll work with you.

TitleMax response

Thank you, Ronald! We are glad you had a pleasant experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

Everything with TitleMax was really pleasant and easy. It was the general manager that I did mine with and she was super helpful and very nice. We had to do mine twice because I accidentally checked a wrong box and it messed things up, but the process took about 15 minutes. It was pretty quick.

TitleMax response

Thanks for leaving a review, Justin! Please let us know if you need anything.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 30, 2022

I like working with TitleMax. The rep was awesome and real professional. She was very careful with my doors. Everything went so smooth and fast. I was very happy with how everything went.

TitleMax response

We appreciate you taking the time to leave a review, Joshua! Let us know if we can help with anything.

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TitleMax Company Information

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Company Name:
TitleMax
Year Founded:
1998
Website:
www.titlemax.com

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