TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    Page 27 Reviews 4835 - 5035
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    StaffProcess

    Reviewed Oct. 6, 2017

    As I always see TitleMax on TV, I got a car title loan from them. The lending process was excellent and it did not take more than 45 minutes. They did a good job, they did what they’re supposed to do, and they’re helping me the way that I haven’t even needing help.

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    Staff

    Reviewed Oct. 6, 2017

    My son-in-law suggested TitleMax and the gentleman I dealt with was very thorough, very confident, knows exactly what he’s doing, and he’s very courteous.

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    Staff

    Reviewed Oct. 5, 2017

    Ms. Tina **, the General Manager, was absolutely Wonderful, in caring for my needs, and dispelling any apprehensions I had as a 1st time customer!! Her explanations, and knowledge of the procedure, along w/ her warm, yet professional attitude, encouraged me to apply!

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2017

    Getting a car title loan from TitleMax was fast and convenient. It took 15 minutes and I had a great interaction with the rep. She was exceptional on her actions, and TitleMax helped me to take care of the few things that I needed to take care of. It was a great experience.

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    Reviewed Oct. 5, 2017

    I got a car title loan from TitleMax because of their proximity. I walked in, gave the title and filled up some forms on the computer. They took pictures and I received the check. It did what I needed it to do and got me out of a bind.

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2017

    I was very pleased with the experience I had. The GM, Gregg ** (Riverton Utah location), was so thorough and honest. He was very friendly and knowledgeable! I had never taken out a title loan before and he made it very quick and easy.

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    Reviewed Oct. 4, 2017

    Titlemax was quite easy, and I got a small cash loan from them. When I went in, I gave them the title, and they looked at it. Then, they gave me a value that I can borrow. I told them what I wanted and everything was done! The lending process was good, and the entire process took about an hour. Everything just went smooth and fine.

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2017

    This is our second time going with TitleMax for a car title loan and the process was easy and quick. The processor was great and she walked me through everything. She interacted with us while we were waiting. TitleMax helped us out when we needed it and very glad they're there. I'm very satisfied.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Oct. 4, 2017

    I was going back to school and TitleMax helped me. I was young and I thought I need somebody to come with me because I don't how to take all these big words they would probably throw at me. But their rep was really understanding and explained a lot to me which is very good. It's my first time doing it and a little help is what I needed. I got my help that I need--she walked through step by step and I got the loan in 30 minutes. It was fast. I filled out the paperwork and she took pictures of the car which gave me some time. And she told me I could call back if I had any more questions which was good. It was a very enjoyable and understandable process. I recommend them

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    Customer ServiceProcess

    Reviewed Oct. 3, 2017

    Took an abnormally long time to process. The fault they say was with the photos of the VIN. Seems there should have been an alternative to numerous photos and even more phone calls. I believe I was there for almost 2 hours.

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    Staff

    Reviewed Oct. 3, 2017

    The manager quick talked me into getting a title loan. He didn't explain everything. They used my boyfriend's income under my application. Said he was a co-signer but he didn't sign any paperwork. Horrible service. Once I get my title back I'm done with these people.

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    Punctuality & Speed

    Reviewed Oct. 3, 2017

    I honestly never been to TitleMax. I had a very great experience. The male that service me the entire time was excellent. I would go back again and refer others. I didn't expect the amount I got back. God is good! Thanks TitleMax!

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    Reviewed Oct. 3, 2017

    If I didn't need the money. I would never do this again. You're ** customers with interest. You guys will be making almost 1500 on a 1000 loan I got from you guys. Will NEVER be back and I'll make sure nobody comes for a loan I know.

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    Customer Service

    Reviewed Oct. 3, 2017

    I needed a big title loan for car repairs. I ended up turning my car into TitleMax but they made it hassle free and a judgement free zone. I ended up with a nicer car than I had before. I owe it all to TitleMax and their good customer service. I want to a job there too.

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    Punctuality & SpeedProcess

    Reviewed Oct. 3, 2017

    The process was quick and easy. This was my first time ever doing a title loan. Michelle (at the Temple Avenue location) did an excellent job of detailing my loan amount options and thoroughly explained my payment requirements. I would definitely use them again!

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    Staff

    Reviewed Oct. 3, 2017

    The only customer in the store and yet it took 20 minutes at least for the lady to even start helping me. The website amount vs what they actually offer you is it extremely different. I will go to a different company next time. TitleMax is the worst!

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    StaffProcess

    Reviewed Oct. 3, 2017

    I had an awesome experience getting a car title loan from TitleMax about a week ago. The process took 20 minutes and was fairly easy. The lending processor was courteous and answered all the questions I had. It's the first time I've ever done that and I was able to solve the problem that I needed to fix.

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    Reviewed Oct. 3, 2017

    I did a loan on my trucks with TitleMax and that was my first time ever doing it at all. The process took roughly 30 to 45 minutes and it was easy. The lending processor explained everything very well and our interaction was good.

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    Staff

    Reviewed Oct. 2, 2017

    TitleMax has the lowest rates than anybody around us and the actual process probably didn’t take about 25 minutes. Their rep has a great personality and was real responsive in answering questions

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    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2017

    I got a car loan from TitleMax. It was extremely easy and painless, and I was out within 30 minutes. The processor was very friendly, informative, and quick -- she was wonderful.

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    Staff

    Reviewed Oct. 2, 2017

    I got a title loan on my truck and it had been an easy process which took less than an hour. It was all good. TitleMax was very helpful and reasonable.

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    StaffProcess

    Reviewed Oct. 1, 2017

    My wife told me about TitleMax and there's one close to our house. I got a car loan and their guy did a hell of a job. He was helping two people at one time but he was thorough. The process took an hour but it was against closing time and he pulled it off. It was a great experience. TitleMax relieved my stress and I would do it again.

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    Customer ServicePriceStaff

    Reviewed Oct. 1, 2017

    I checked TitleMax out online though I live across the street from it. I received a phone call in less than five minutes from the manager of the store and sold me on it. The interest rates were a lot lower than my last title loan at least by over half and the process was completed in about 20 minutes. The woman who handled my title loan was extremely nice and vigilant. She worked with me. I couldn't get it settled like I wanted so she worked with me to get it fixed. So overall my experience was great and they're better than any title loan I've been through before.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Sept. 30, 2017

    I go pass a TitleMax place every day going home from work. I got a title loan from there and the girl was very nice, helped me through it real quickly, and did an awesome job. I was in and out of there in less than a half hour and the process went very smooth even though I showed up at the very end of the day. I needed a very small loan and it went very well. Yet I want it paid off as quick as I can because the interest rate on it is outrageous and I don’t want to have it for very long. Other than that, everything else is very positive.

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    Punctuality & SpeedStaff

    Reviewed Sept. 30, 2017

    TitleMax has a great reputation and they came in at a good time. The overall lending process was easy but it was kind of lengthy. They say it's 30 minutes or less, but it took about 45 minutes to an hour to close. Other than that, it was fine. The lending processors were very affable and the store manager and my sales rep were very professional. My experience with them was positive and it was better than expected.

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    Staff

    Reviewed Sept. 30, 2017

    TitleMax's staff seemed to be friendlier and a little more helpful than others. Their rep was a very nice man. He explained everything and the loan was completed in 35 minutes.

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    Process

    Reviewed Sept. 29, 2017

    I got a 30-day loan from TitleMax. I got it in about 45 minutes max which is reasonable considering that I read online it usually takes at least 30 minutes. The process was smooth. I was able to go through and finish up some other things that I had planned for that afternoon. Though I wasn't approved for the amount that I was requesting the manager went ahead and cut me an extra $50 check. The manager said, "It's not going to meet what you wanted but it's getting close to it." And I really appreciate that.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 29, 2017

    I got the cash quick that they offer for an airconditioning unit while I waited for my home equity loan. I just gave them the title to my pickup truck, and the process only took maybe 20 minutes. The lending processor just seemed very friendly and personable, and she seemed generally interested. I also worked with the general manager, and her assistant helped a lot too. It was quick and it was painless and very easy, and it seemed to go very quickly and efficiently.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 29, 2017

    I did title pawn with TitleMax years ago. They did good and I was satisfied with their customer service so I went with them recently for a car title loan. Everything was quick and easy. Their staff was friendly and tried to help the best way they can.

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    Customer ServicePriceStaff

    Reviewed Sept. 28, 2017

    A friend referenced TitleMax to me and I chose them for their ratings. I heard about how they worked with clients and made sure they're convenient. I needed money for school because I had a few days to pay and it's my last semester, so I wanted to get it out of the way. I took out a car title loan and it went smoothly. They asked the basic questions and were really professional, which was a plus.

    The customer service was outstanding and they were very helpful. They made sure I understood, followed through with the signing people and explained what's stated in a short time. Working with them was such a relief and it's the first time I ever asked for a loan, so I asked them if there will be interest or fees and it was a closed deal. I got approved and my books were 100% paid off. I was expecting a certain amount of money and they exceeded that, so it's a plus. However, I had to give the first payment the following month and it was too soon.

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    Staff

    Reviewed Sept. 28, 2017

    Everything was easy with TitleMax. I only needed the loan for two months and their staff was real cool, easy and friendly inside. They were awesome.

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    Process

    Reviewed Sept. 28, 2017

    I live nearby a TitleMax and I got a title loan from them. The process was completed in about 30 minutes and the service was excellent. My life's a little bit easier now since I was able to pay our full debt ahead. I'd recommend TitleMax to a friend.

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    StaffProcess

    Reviewed Sept. 27, 2017

    TitleMax had better choices. Their rep was friendly, kind, willing to help me and explained everything down to the details. The process was great, and it took 20 to 30 minutes before I got a car title loan. I would recommend them to a friend.

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    Staff

    Reviewed Sept. 26, 2017

    TitleMax gave me some breathing room. The reps were very courteous and helpful and the lending process was convenient and took about 30 minutes to complete. Everything about my experience with them was good.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Their rep was really nice to me and I liked him when he called me. Getting my car title loan was really a simple process and we made it a little easier 'cause I'm leaving out-of-town.

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    Staff

    Reviewed Sept. 25, 2017

    General manager Mr. Will ** made my obtaining a title loan today at the Forestdale location in Birmingham, Al. such a pleasant, courteous and fast transaction. He explained every detail to me and was just such a pleasant professional person. Today I would recommend anyone that needs a title loan do it with Mr. Will **.

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    StaffProcess

    Reviewed Sept. 25, 2017

    My mom used TitleMax before and she referred me. The process was smooth. And the manager was super nice. He explained everything beforehand and during the process to make sure I understood.

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    StaffProcess

    Reviewed Sept. 24, 2017

    TitleMax was the most popular when I looked up online. During the process they took their time. It took a little longer than expected. But they explained, went over me every single detail of how I could pay it and the payments. It went very, very nice and I’m very satisfied with their service.

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    Process

    Reviewed Sept. 24, 2017

    My girlfriend referred me to TitleMax and I went with them for my car title loan because lending is the main thing that they do. Getting it started online at first before I go in saves a lot of time, so I like that. The process was fairly easy, which took 30 to 45 minutes. TitleMax was efficient and so far so good.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I could not wait to send a review because of the wonderful experience that I had at the TitleMax, at 1201 W. St. Mary's Road - Tucson Arizona. I had called several times for information and to confirm an appointment (appointments are not necessary though). Each time I was greeted by a pleasant person on the phone, who is the manager, **. I received the same pleasant interaction in the office.

    I was amazed at the efficiency she worked at and how she was able to consistently give excellent customer service to each phone call and person walking in. She was very thorough and upfront about all of the policies and options that were offered. I will gladly tell friends and family about this TitleMax. They are so fortunate to have such a wonderful Manager at this location in Tucson. Thanks again ** for your wonderful customer service today!

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    Punctuality & SpeedStaff

    Reviewed Sept. 23, 2017

    TitleMax checked out the automobile's worth and in 30 minutes, I got my car title loan from them. They were efficient and their saleslady did a wonderful job. They gave me a good deal plus the loan came in a good time and I appreciated that.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    TitleMax had friendly customer service reps and their manager was so cool. I'd recommend them to a friend. They really helped me when I was in need and their lending process was pretty easy. But I didn't know I would be paying so much in a month. Also, I would like to do another car title loan on another car which is in my husband's name. But the car's in a different town and it needs a battery so I can't get it to TitleMax for them to take pictures of it. I have some pictures myself and the van number is on the title but TitleMax won't work with me on that.

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    Staff

    Reviewed Sept. 23, 2017

    The first gal I had from TitleMax ended up helping me with my motorcycle loan. She pretty much walked me down and talked to me about everything that was going to happen. I heard about them from a friend and it's the first time I ever had to do anything like that so I was kind of skeptic. But I needed to get it done because I had to send some money to my family. They were affected by the flooding and I wanted to help them out. When I was at the TitleMax office, the computer was down so I was there for almost an hour. But their lending processor was friendly and really good because she pretty much got everything done for me. The loan helped me in a major way and though I didn't get as much as I was trying to get, TitleMax still got me what I needed and everything went well.

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    Punctuality & SpeedStaff

    Reviewed Sept. 22, 2017

    I've used TitleMax before. I got a car title with them this time and the lending process was easy and took about an hour. The processor was very friendly, informative and gave me more information than I've perceived in the past.

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    Reviewed Sept. 22, 2017

    TitleMax has a branch close by and got a car title loan from them. Their loan processors were very professional and just wanted to get the loan approval. Their overall process went pretty clear and fast. With TitleMax, it doesn't take time to get a way if you need a quick cash.

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    PriceProcess

    Reviewed Sept. 21, 2017

    TitleMax had a good location so I chose them and I had a car title loan with them. The lending process was user-friendly and it took only an hour and a half. Also, I was treated very nicely. TitleMax helped me take care of some things. It’s very expensive, but I would use it again. The benefits are great and I had an outstanding service experience.

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    Punctuality & SpeedStaff

    Reviewed Sept. 21, 2017

    TitleMax was very informative and really helpful so I went with them to get a car title loan. I just sent them a photo of the car and their lending process only took 30 minutes to complete. They were quick, informative, professional and courteous. Working with them has helped me long term.

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    PriceStaff

    Reviewed Sept. 21, 2017

    TitleMax has a more reputable name than other companies so I went and got a car title loan from them. Their reps were nice and their lending process took me 20 minutes to complete. It’s also good to know that every time I need a loan I can go get one from them. But I only got a quarter of what my car was worth for a loan and I was expecting a lot more. If it was a larger amount, it would’ve been more worthwhile because it wasn’t worth holding on to the loan at the amount of interest I’m paying for that small amount.

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    Staff

    Reviewed Sept. 20, 2017

    I had a loan with TitleMax before. I needed more money so I went back and got a car title loan. The lending process was easy. I have everything that they required so it didn't take long to complete, just 30-45 minutes. Their reps were all great. Everybody that came in enjoyed themselves. They were very friendly to people, they have personal interactions with everybody and they knew the customers that were coming in. It was very nice. They helped me in a time of need. It's been a perfect experience.

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    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    I got a personal loan at TitleMax and the manager made everything easier for me. He told me the truth from the start and he also told me how the company works. He explained all the processes step by step. I needed the service quickly so I was looking for something really fast. TitleMax has good service and it's fast money. They took care of me every time.

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    Staff

    Reviewed Sept. 20, 2017

    I have gone to TitleMax a few years back so I'm familiar with them and they are closest to where I live. It’s most convenient. I got a title loan and the process was a lot quicker than trying to go to a bank. It took a little over an hour. The processor was welcoming, easy to work with, cordial, respectful and nice. TitleMax kept the ball going for me and they were great.

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    StaffProcess

    Reviewed Sept. 19, 2017

    My husband saw TitleMax and it was close so we chose them. The process was easy and took only half an hour. Their processor was very thorough, nice, took her time with us and answered my questions. She and the other girl had a good working rapport which I liked and the office was very friendly. TitleMax was something that we needed right at the moment. I would recommend TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2017

    I was in need of something and I was not familiar with the area so I went on Google and TitleMax popped up. Their lending process was easy and the fastest. I'm from Louisiana and they do payday loans out there which will run for 2 hours and some change depending on who runs the counter. But with TitleMax, they had everything in line. Their reps were even training new people while they were helping me. I could understand everything and the service was pretty good. But they were moving really fast and I was in there for 25 minutes. It was effective and effortless. My lending processor was also awesome and I plan on to go back and use them again.

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    Staff

    Reviewed Sept. 19, 2017

    In terms of the payment schedule and the rate, TitleMax was more competitive than other places that I went to. Getting a title loan with them was easy. I was in and out in 30 minutes. Their reps were very friendly, very knowledgeable, and very forthcoming on the process and terms and conditions. TitleMax helped me relieve some stress. It was a very pleasant experience and I would recommend them.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 18, 2017

    I'm a single mom, no help, in college and working. They cut back my hours on working to compensate with the school because I have to drive an hour to school and an hour home at night. I just quit my job because of how small my paycheck was. I can't work somewhere where I don't even make enough to pay my bills or even have enough gas to get there and to school every day. I needed a title loan and I just went down the first one that was open the earliest, which was TitleMax. I was late for work because the process was going to take a little bit longer. Then, when we got to the end of the process, she clicked the button but the computer didn't process it.

    I left upset and came back that night. If it wasn't because of the situation and the people there, I would have never gone back. But it wasn't them because they were great. It was the computer's fault. It was very frustrating. The first rep was great and then I got switched over to the guy at the end because the first one was off work, but this guy was great too. Working with TitleMax only made life worse. When I lost my house, all the loan did was get my stuff in a storage unit. I'm happy with the experience, but it would have been better if it wasn't for that button on the computer.

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    Customer ServiceStaffProcess

    Reviewed Sept. 18, 2017

    I came through hurricane Harvey and I lost my vehicle. The insurance was taking too long to come and I had to get back to work. I was able to do a title loan on my truck and get myself another car. I chose to deal with TitleMax for that because of the reviews about them. Their overall process was easy and the specialist that I talked to was great. He explained everything and made sure I understood exactly what I was signing, how the payment was expected to be paid and when the payment was to be made.

    When I was trying to get more details, the manager for that location came and explained to me more. I asked where my five payments were going and she told me that the $490 was going to be the interest and the fifth payment. I can either extend it or I can pay double and by my fifth payment, it would be paid off. She also explained to me that I can do my payments over the phone with a debit card but they didn't have cash on site so getting the loan would be through a money order and cashier's check. When the insurance came, I went in and paid my loan off. I would recommend TitleMax.

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    Staff

    Reviewed Sept. 17, 2017

    My friend Sheryl recommended me to TitleMax, said that they treated her fairly and that the loan really worked for her. Their procedure was a little long but their loan processor was real nice and they really did work with me. Their manager even came over and said he was trying to get me a little bit more so I appreciated that.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 17, 2017

    I saw a commercial on TV about TitleMax and my sister worked for them so I was familiar with the process. I received a Title Loan in the past and a Flex Loan. The lending process was quick and easy. They asked for basic information and checked out my car. It took only 30 minutes to process. The processors were very helpful and they answered all my questions correctly and efficiently. Plus, TitleMax gives me the option to pay at any location that I like.

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    Staff

    Reviewed Sept. 17, 2017

    I had a great experience when I got a car title loan from TitleMax. Their rep was very helpful. It only took me 30 minutes to complete the loan process. TitleMax did a great job and they've helped me accomplish what I wanted to accomplish. They have exceeded my expectations.

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    Customer ServiceStaffProcess

    Reviewed Sept. 16, 2017

    I got a title loan on my motorcycle at TitleMax this Labor Day weekend and I chose them out of convenience because they were open when I needed the money. Their lending process was pretty simple. They told me what I needed to bring in and I did then I sat down with somebody. Their customer service reps were phenomenal, very friendly and were able answer every question that I had. TitleMax should keep their employees because they're really good. The longest part of the process was waiting for the underwriters to finish it all out. But the whole process just took an hour and the experience was great and pleasurable.

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    Punctuality & SpeedProcess

    Reviewed Sept. 16, 2017

    My sister went through TitleMax loan before and we got a car title loan from them too so we could pay our rent. The process was easy and convenient although it wasn't as fast as we had hoped. It took an hour and a half to get it all done. We started our loan at the beginning of the month and we paid it off yesterday. TitleMax helped us get around and it's been a nice experience.

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    Customer Service

    Reviewed Sept. 15, 2017

    I checked the TitleMax website and they gave an advance calculation so I decided to give them a try. After I called them, Walt called me back and was very helpful. The lending process took 30-40 minutes to get a title loan and the loan processor was very nice, helpful, and explained everything thoroughly. I was happy at the time that I needed it and I’m about to get it paid back.

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    Staff

    Reviewed Sept. 15, 2017

    I needed some money and TitleMax was close to my house so I got a car loan from them. Their lending process took 30 to 40 minutes and I liked everything they did. They were nice and very helpful. I recommend TitleMax to people who really need it but I need to get rid of the loan as fast as I can and I won't do it again because the rate's too high.

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    StaffProcess

    Reviewed Sept. 15, 2017

    I looked TitleMax up online and they said that they probably loan more than anybody else. I got a title loan from them and the going-in-and-speaking-to-them process was fine. On the other hand, the overall process was a little time-consuming which took me four hours. Nonetheless, their reps were friendly and professional. They didn't tell me that it would be such a long process but they explained what I was getting into.

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    Staff

    Reviewed Sept. 14, 2017

    Get a car title loan from TitleMax was convenient for me. They're very efficient and their loan processor was very courteous and polite. Their overall lending process was very easy and was done in less than 35 minutes. I would recommend to a friend.

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    Punctuality & SpeedStaff

    Reviewed Sept. 14, 2017

    I've dealt with TitleMax for years now. I've had several loans with them and I've paid them off. They're reputable, well-known and there's no gimmick for them. I recently dealt with them and got a flexible, open-ended loan wherein you don't have to take the full amount out. It's open-ended so that once you pay it down, you can either take more out as long you're approved for that. It was the first time I've ever used that type. Their rep was very nice and tried to make my experience as easy as possible. Having TitleMax is helpful. I now have the money that I needed to go on vacation and other things that I wanted to do. Working with them was quick, convenient, and had no surprises. I would definitely recommend them.

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    Reviewed Sept. 13, 2017

    My experience today in Titlemax was awesome. Brittany and Katherine provided great customer service. I was greeted with a smile by both of them. This is a great location. I will be referring people to see these ladies at the 15th Street location Augusta.

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    Reviewed Sept. 13, 2017

    Representative did a great job. She was friendly and went out of her way to help me get my bank statement to pull up on my phone. I have done business with TitleMax before and I will do business again if I need some extra cash.

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    Reviewed Sept. 13, 2017

    I appreciated what TitleMax did for me when I got a vehicle loan from them. It was something that I could utilize and their lending process was perfect. It took about 30 minutes and everything went smooth and very professional.

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    Reviewed Sept. 13, 2017

    I got a title loan from TitleMax and their lending process was great. It took me a total of 45 minutes and their representative was very helpful. He was the best person I’ve ever gotten there. It was a simple, friendly and fast experience. I would go back again.

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    Reviewed Sept. 12, 2017

    I went online and did the application for a car title loan with TitleMax. Instantly, they gave me an estimate and they wanted me to go to their office that same day but I couldn’t make it. So the following weekend, I went. Their customer service reps online and on the phone have great attitude. Their online process was also fast and easy. But when I got to their office, I could tell that the guy that assisted me didn’t want to be there and I wasn’t too fond of him. Then there was a situation where some other guy he was dealing with was asking him a question and he started responding back to him loud enough to where other people can hear the situation. It was unprofessional and if they did that to me, I would’ve been really upset. To my side, they kept saying yes but it was kind of in a rude way. They need to improve on their service.

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    Reviewed Sept. 12, 2017

    It’s a pleasant and simple experience getting a car title loan from TitleMax. The lending processor was nice and polite. Also, I went to them for them to be able to help me get my title and my tag transferred over from Florida. They were supposed to go and do it for me but I still haven’t received the copy of the title or the tag.

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    Reviewed Sept. 12, 2017

    It’s a breeze to get a car title loan from TitleMax. It took less than an hour and the loan officer was very pleasant to deal with. He also let me know a little bit about his background. I’ve been a small business owner and the loan helped pull the gap through.

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    Reviewed Sept. 12, 2017

    I loved TitleMax. I really didn't want to deal with an online company, I want to deal with a real person. I was nervous because it was kind of a last resort thing for me to do. I figured it'd be a really trashy place. I've gone into those places that are check cashing places and the people don't look like they graduated from high school. I feel like, "Oh, my gosh, is this place going to be here next week?" But no. The three ladies at TitleMax dressed and looked professional. I just never thought I would be taking out that kind of a loan but they were just very reassuring.

    The process was very easy as well. I just went in there with my title. They took pictures of it and so forth and l said, "Well, it's just going to take a long time." One of the ladies said, "No, you'll be out of here in 30 minutes." And I literally did. I left in 30 minutes with a check. But I was nervous about the interest rate because it's high. But I was told right off the bat what the rate is. I also asked, "If I pay it off early will I be penalized," and the answer was absolutely not.

    I was told I can pay it off the next week, I can pay it off next month and I'm not going to penalized. And they told me, "Your first payment is going to be a $179 or so. We would recommend if you can to pay $251 because your first two payments are going to be smaller." They gave recommendations that will help me pay all the loan off and so I thought they weren't against me. They were for me. And that makes sense. So it was just so much more positive than what I thought. It was a great experience.

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    Reviewed Sept. 11, 2017

    Working with TitleMax was quite pleasant. We got a car title loan from them because of convenience and we had a great interaction with their lending processor. She's very informative on the process which took about three minutes and wasn't difficult to complete. Our loan is new and it helps.

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    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2017

    Some things came up and I needed a little extra cash so I got a car title loan from TitleMax. It's not my first time using them. Their rep was nice and friendly and read everything that I needed to know, how much I had to pay back, etc. Their loan process was excellent. I didn’t have to wait long. The process took 20 minutes and I was out. So far, it was a great experience. I got what I needed, they explained everything to me and that was it.

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    Reviewed Sept. 11, 2017

    It was easy to get a title loan from TitleMax. It took around 30 minutes and the lending processor was nice, knowledgeable and she answered all of my questions. Terminix helped me out.

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    Reviewed Sept. 11, 2017

    My visit with TitleMax was wonderful and their rep was courteous. She waited on me, gave me the options that I could do and she did a great job. She was friendly and she made me feel real comfortable so I was less nervous because sometimes I get turned down doing amortization schedule. The lending process only took about 10-15 minutes to complete. She even went over here, be with me, to let me know about the terms and conditions. I really needed the car model that I got and TitleMax relieved me of some stress, and I was just so thankful. Once I get the loan paid back, I'll be going back again in the future. I had a wonderful experience and I will recommend them to anybody.

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    Reviewed Sept. 10, 2017

    TitleMax helped me out when I needed the money to pay a certain bill. Their lending processor was very friendly and knowledgeable and was able to explain the whole process to me very simply. Their service was great and quick. I was out in less than an hour. I loved TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2017

    My husband looked up TitleMax online. I like that they have the standard requirement for the normal loan so I went with them. Their loan process was excellent. Their rep was very friendly, helpful and clear on what was going on. She knew we were in a hurry because we were trying to get to the funeral and she's at her best to get in and out as quick as she can, and we were done in about 30 minutes. Working with them has made things a lot easier for us and it was a very pleasurable experience overall.

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    Reviewed Sept. 10, 2017

    I went to one of the stores of TitleMax and got a car title loan. The first time I went, there was only one girl working and she was doing her best. But this time, things went a lot smoother. The girl also got me coffee and she opened the door as I got ready to leave. TitleMax helped relieve my stress but also gave me stress because I’ve got to pay the loan back and the interest is really high.

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    Punctuality & SpeedStaff

    Reviewed Sept. 9, 2017

    TitleMax was close to my house so I got a motorcycle title loan from them. The loan process was very good and their agent was helpful. It was very easy to fix the paperwork and get the funds I needed quickly. It only took an hour to complete my loan. TitleMax helped me out in a situation I was in when I needed funds. They were quick, easy, efficient, and did the job I needed them to do when I needed them.

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    Reviewed Sept. 9, 2017

    I’ve been with TitleMax for around 10 years already. During the first time I needed money and I wanted to go to borrow some money to the bank but I didn’t have a chance to get it so when I went to TitleMax they gave me the chance to borrow some money from them with my title. That moment I said this is going to be my place to borrow money when I’m broke or in a hurry, or if I need something to pay the bills. I like it. They are very nice. They’re like family. Everybody’s very friendly.

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    Reviewed Sept. 9, 2017

    I got a car title loan from TitleMax in 45 minutes. I liked their location plus their process was convenient and fast. The rep I worked with was very informative and made the process easier. Overall, it was a really good experience.

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    Reviewed Sept. 8, 2017

    The two young ladies at the Spring Valley location were awesome. I ended up actually finishing the deal at the one off 75. But both locations I've been to were very thorough, very friendly, very kind. They make you feel like you’re making the right decision because sometimes you could be, “Oh, Lord. What am I doing?” They gave me good information and were very polite.

    And It was really a quick process. When I went in I got in right away and they explained it. She was actually training the lady in process. She was very thorough with the training and very patient. We just sat there and talk. TitleMax saved me a lot of hiccups for having to reach out to people. It was a good place to go. If you have what you need, you can get what you want. I knew going in what I needed. Then I actually got quoted more than I anticipated so it was an awesome experience. I will recommend TitleMax to anyone with a clean title.

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    Reviewed Sept. 8, 2017

    The lending process at TitleMax was good and fast. I walked in and they walked me through everything that I needed to do. It was plain and simple. It took like 20 minutes doing the whole process. The processor was nice and she answered all of my questions and all of my concerns. She knew what she was doing. She tried to keep the conversation going and made sure we feel comfortable. TitleMax helped me out through what I needed to do. I had an awesome experience and I hope they would keep up with whatever they are doing right now.

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    Reviewed Sept. 8, 2017

    My stepdaughter used TitleMax years ago, but then I had forgotten about that. I was just surfing online and I had talked to another company that I was going to go see and then I saw TitleMax. I contacted them online and I decided to see them first. They valued my car better and I was happy with what I have to pay back and how I have to pay it back. It was reasonable. I probably could’ve gotten more, but I wanted to keep my payment within what I knew I could afford. So, I loaned my own car from them. Their process was very reasonable and easy. I am self-employed since February and they helped me and worked with me through the process. They did not make me feel uncomfortable at all, and that was a big thing because I had to show my income and they worked with me with that. The entire process took a couple of hours. Nonetheless, I felt that was appropriate because they're making sure of my work.

    Everybody was very nice, but the last person I dealt with, the manager of that particular office, just made me feel very comfortable. He was professional and made me feel very at ease because I was a little nervous about the loan since I've never done one of these types of loans and I didn’t want to lose my car. So, it was very nice. I feel like I'm not going to have a problem making the payments and I'm not going to lose my car. I was very comfortable with the payments that I’m going to have to repay and it was a lot less than I thought. If ever I am in a similar situation after I pay this loan off, I will go back to them. My experience with TitleMax was very good. I was very impressed with the person that helped me. I was very, very happy with how they handled the whole situation and its outcome. They expedited and the treatment was excellent. In fact, I have advised friends that were in similar situations to go there rather than other companies.

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    Reviewed Sept. 7, 2017

    I got a loan from them. Their lending process was good and they were able to release some of my stress. My overall experience with them was good.

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    Reviewed Sept. 7, 2017

    TitleMax was closer to our house so I went with them and got a loan. Their process was quick and easy. In fact, it was completed in about 15-20 minutes. Renee, their lending processor, was great. He was really helpful and I like him because we’re both veterans. So, it was an easier time because he asked no questions, was very direct and he's a really friendly guy. The guy who worked with him was a veteran of the army too. We’re both veterans and we both chewed some of the same ground in Iraq so it was good working with them. I would recommend TitleMax to anybody else who was looking for a quick loan. I’d tell a friend that it is the place to go. My experience with them was great and if I needed to return, I definitely will.

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    Reviewed Sept. 7, 2017

    TitleMax was so close to us. We got a car title loan from them and their overall process was great. The computer screen kept freezing up but the process was done in about an hour. Their reps were professional, very friendly and explained everything. I have dealt with people a lot of times and they were some of the best that I dealt with.

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    Punctuality & SpeedStaff

    Reviewed Sept. 7, 2017

    It only took half an hour to get my loan processed at TitleMax. It went fast and it went well and I thought it was pretty cool. Plus the lending processors were real nice and very helpful. For that particular visit it was an awesome experience. It's just kind of sad they didn't work with me a little bit better because I only had to make a payment. I paid every time until that point and I was a week late. I woke up at 4:00 am to the car was being towed which kind of sucked.

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    Reviewed Sept. 6, 2017

    Had a loan through Titlemax and paid it off on 08-08-2017 and was told I would have my title back in 7-10 days. On 08-25-2017 I contacted Titlemax to see where my title was and was told they had put the file in the wrong spot and it would be 5-7 more days. Contacted them again on 08-31-2017. Was told it was misplaced for the 2nd time and will be another 5-7 days. It’s now 09-06-2017 and still no title and the only reason I can come up with is incompetency!!! You think after they mishandled it the first time they would have pushed it through as soon as possible but that’s not how they handled it, so now a month later and I still have no title!!!

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    Reviewed Sept. 6, 2017

    TitleMax is easier to deal with compared to other lenders. I got a title loan from them and it only took not more than 45 minutes to process. The lending processor was awesome and very understanding. TitleMax helped me to build my credit and it's been easy. I paid my loan off faster than what it was due. I like the convenience of it all.

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    Reviewed Sept. 6, 2017

    I had a loan through TitleMax before and the process was very simple. I did it online and then I went in the store. It took around 15 minutes for the loan processor to do it. One of the processors has an attitude but the new people that they've got are really customer friendly. They greet you as soon as you hit the door. If there's like three or four people in there they offer you drinks and snacks as you wait. So they do their people right. The loan processor explained everything. I love how they do the screen thing out, where you don't have to sit there and get writer's cramp. I like the way they got it set up now. TitleMax solved a lot for me and I really would recommend them.

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    Reviewed Sept. 6, 2017

    I've used TitleMax three years ago. I got a title loan with my car which is also the same service I got this time. The ladies there were extremely friendly and very nice to my two year old daughter. I appreciated the support within their office to keep her occupied as I handled my business. Their workers were easy to understand and the actual processor I worked with was very personable. Our conversations were very easy going. Their process was also very easy and convenient. It took half hour tops and when I was trying to get the interest rates honored from a competitor, it took them a minute to contact back office and see if they would approve it or not. The completion time could have been a little quicker but it was reasonable. The loan helped me out in a bind. I needed cash so I appreciated being able to go get cash so fast. The interest rate is a little scandalous and I wish it wasn't so high. But, all in all, it's a great experience.

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    Reviewed Sept. 6, 2017

    I was looking stuff up online, I wanted to get a title loan and TitleMax was the first thing I saw so I went through them. Their process was cool and quick. It took 30 minutes and their lending processor was a nice person. They checked up my car and I ended up coming back and returning the title loan.

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    Reviewed Sept. 5, 2017

    I did a title pawn with TitleMax and their rep was very good and very helpful in the process of explaining everything to me. Their lending process only took about 20 minutes to be completed. Therefore, it was very easy, convenient and fast. So far, it has been a very good experience.

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    Reviewed Sept. 5, 2017

    I got a title loan from TitleMax and it was a small amount. Their loan process was fast. Their rep had us fill out our application online there at the center. Then, she called us up, went over the stuff, and she went out to the car, took pictures and came back in. She took pictures of my ID and got back real fast, and I was out there. So far, it’s been a good interaction. In fact, I just got off speaking with them because I was trying to pay off my debt today but I can't. So, I'm going to go tomorrow before 2:00 o'clock to do it.

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    Reviewed Sept. 5, 2017

    TitleMax was the first one that came up when I did a search for a title loan. I went through the website before I decided but I know it's been around for a while and they seemed like a reputable business. We decided to use them and we got a short term loan. Their rep was very helpful. She explained everything in detail and she handled us very professionally, but in a very sweet manner and we were able to complete the loan process in about 30 minutes. Overall, they're fast, efficient and friendly, and I'm very satisfied.

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    Reviewed Sept. 5, 2017

    My dad's got a lot of medical issues so it makes it impossible for him to go get a little short-term loan. He's got quite a bit of money coming in every month, but sometimes, it falls a little short of coming when it's supposed to. So, he found TitleMax to be a good alternative. Even though it's a little bit expensive for him on the short-term basis, it really wasn't if he were to come up short and had overdrafts to deal with. He's always been happy and satisfied with the way that they handled his loans. The simplicity of their process led him to them again after his previous experience and so far, he's had three loans with them. He's 60 years old and kind of old school and the whole process with TitleMax was easy for him to follow and understand. Their nationwide advertising helps a lot too. He also told me it was painless and they didn't have to have a whole dossier with all kinds of stuff.

    My dad also always talks about how courteous, warm and friendly the people are in TitleMax. I know they have to have a lot of different customers in the store that he goes into. But he said whenever he goes in to make his payment every month, they always greet him and make him feel really at home. He said he didn't know if it's because he's such a character or whether they know all their clients that well. Working with them has rounded off the edges for my dad. It made the corners smooth and enhanced his life by a lot. So, they're the only ones he's ever been to and he wouldn't go to anywhere else for a short term loan other than TitleMax. He's also recommended several different people to go up there.

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    Reviewed Sept. 4, 2017

    There were better reviews about TitleMax over other lenders so I got a loan with them and the lending process turned out to be good. I had no issues. The woman who serviced us was very helpful and she explained everything. It was overall great. The process was fairly quick like around 30 minutes or less. I was very pleased. TitleMax is excellent.

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    Reviewed Sept. 4, 2017

    TitleMax is the most popular and I don't recall anybody else doing loans like them here so I got a car loan from them. We had a few difficulties with the loan process so it took a lot longer than expected. But besides that, the process went fine. Their rep was great and everything was cool. Doing something like that for the first time was a good experience and I'd do it again if I needed to.

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    Reviewed Sept. 4, 2017

    TitleMax is close to where I live and I got a title loan from them. The lending processor who assisted me was nice and their process was easy and quick. It took about 20 minutes. They're also helpful and I will recommend someone there.

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    Reviewed Sept. 4, 2017

    I went online and saw that TitleMax has really good reviews. I got a car title loan from them and their reps were very nice, personable and very good. It was great working with them. They were on top of everything and met all my needs through that moment. They had everything that they needed, so they didn't struggle much. Their process was also very fast and efficient which took less than 30 minutes. I felt comfortable there.

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    Reviewed Sept. 3, 2017

    We needed a couple of bucks on the specific time and TitleMax has been really good to us. I got a car title loan and they were very professional and very nice. The loan was processed in 20 minutes. They've all been impressive. They provide excellent service.

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    Reviewed Sept. 3, 2017

    I used TitleMax about five years ago. I was in a bind, so I just needed them quick. The process went smoothly for me. I paid the loan real quick and I didn’t have any trouble. So, I just went right back to them and they gave me a title loan on my motorcycle. They still have my information in the computer system and everything was the same. So, it was just like an in and out process. It was that easy which only took 20 minutes. Once you’ve done all the process and they have most of your information on the computer, it makes it a whole lot easier and faster.

    Their rep was great. Even though I really knew the process, she still explained everything to me and went over every document and every document I had to sign. And afterward, she recommended me what I should do, and everything was fine. She cut me a check and that was that. As long as you pay a little bit more than what you're supposed to pay, then you’ll get through the process fast. But if you only pay the minimum, I don’t think you’ll get anywhere. So, if you’re supposed to pay $100, I will recommend you pay about $125 to $150, whatever you can. So, it’ll eliminate some of the debt. Overall, I was satisfied and I will recommend them.

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    Reviewed Sept. 3, 2017

    I liked my experience with TitleMax. It was pretty good and they were awesome and professional. I went to their store and got a title loan for my truck. It was an easy process which took me about 30 minutes. The wait time was a little bit too much because there were people in front of me, but that’s normal. The lending processor was nice and quick but I wanted a little bit more than the appraisal I got. But that’s all they could give me and I don’t know if it was because of my credit history or the value of the car. My truck has a lot of mileage but it’s only one owner and it’s never been crashed. And that’s why I got like a Kelley Blue Book value and my truck was almost $4,000. When I did the quote online, I got $2,000 over but TitleMax only gave me $1,020. That was fine though since the loan helped me move into my new house because I needed to pay my deposit and the first month rent on the place I was going to get.

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    Reviewed Sept. 2, 2017

    I chose TitleMax because they were well known. They were nationally advertised and I was familiar with them. A got a title loan and the process took 30 minutes. The person I spoke with was friendly. The experience wasn't ideal, but it worked and it worked properly.

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    Reviewed Sept. 2, 2017

    I looked up TitleMax online and they had better qualifications than anybody else. It was easy and convenient getting a car title loan from them, which process took about 25 minutes to complete. The loan processor who helped me was great and very helpful. Their customer service was excellent and it was a good experience. TitleMax did justice for me and I got what I needed.

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    Reviewed Sept. 2, 2017

    TitleMax is near my house but I heard more about them on the radio and TV. Their lending process was pretty fast and easy which took about half an hour. The rep I talked to was also very friendly. Working with them has been convenient and has helped me get the money I needed at the time.

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    Reviewed Sept. 1, 2017

    I have an emergency situation and I did a car title loan with TitleMax. I had to have my title and license and the lending process was short. The lending processor was wonderful and the overall experience was quick and easy.

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    Reviewed Sept. 1, 2017

    My experience with TitleMax has been wonderful. They are very friendly and have been there for me in my time of need. I have gotten several loans from them when something unexpected happens & I'm strapped for cash. I have paid my loans off early & they didn't seem to mind. It's nice to know that when the unexpected occurs you aren't alone.

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    Reviewed Sept. 1, 2017

    I went to TitleMax in Alexandria to obtain a loan, fully expecting a long, painful process that would make me feel frustrated and depressed. Thankfully, my expectations were completely wrong. Customer service (Pearl) was attentive, knowledgeable, engaging, and quick. The whole process took about half an hour and I left with a loan and a positive attitude. I'm very glad I went there.

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    Reviewed Sept. 1, 2017

    I didn't know all the different lenders and I didn't even look for anybody. I just heard about TitleMax through my brother and got a car title loan from them. The first store I went to was very knowledgeable. However, the second store they sent me to, the Granbury store, the guy that was involved was cocky and didn't really help me. I wasn't happy with that visit and walked out on them just because of the attitude. And then, I went to a third store that the first store sent me to, and they seemed to help me out a little more. The guy I dealt with called me back and he's talked to another store for me. It took two days to finally get the process done. TitleMax helped me financially however, I suggest that they get rid of that Granbury person. Nevertheless, it was an okay experience overall.

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    Reviewed Sept. 1, 2017

    I got a car loan from TitleMax and the lending process was easy and fast. It took 30 minutes to be completed. Everything went fine and smooth. The gentleman who took care of me was really nice. I've been with TitleMax before and I've had a good experience with them. They helped me with what I needed to do at the time. I have a daughter getting through college and I needed a few more dollars as I fell a little short on her tuition. Overall, TitleMax is great to have and they've treated me good. I'm satisfied with them.

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    Reviewed Sept. 1, 2017

    I went in for a car title loan with TitleMax. I had my paperwork, sat down and filled out the forms. I went in there twice because the first time I was explained what the interest is going to be and I was like, "Oh, hell no. I'm not paying that much. It's ridiculous." But a few days later it's just the bind that I'm in and I couldn't find another way out of so I had to bite the bullet and take that loan. But they were really forthcoming and the process was 30 minutes or less. The process was surprisingly easy. Also the girl who was working there was very friendly, courteous and professional.

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    Reviewed Aug. 31, 2017

    Getting a regular title loan from TitleMax was super easy. I went with them because of convenience and their lending process took about an hour. The rep I worked with was very friendly and was multi-tasking very well. The loan was also helpful.

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    Reviewed Aug. 31, 2017

    I got a title loan from TitleMax which I heard through a friend. They have a good lending process and it went fine. We had a storm come through the city the day before so the computer was running a bit slow but other than that, I have no issues at all. The entire process only took an hour to complete and everybody was friendly. TitleMax helped me out a lot considering that I had to move in the middle of my loan. It was a great experience and I appreciate the fact the staff was very nice.

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    Reviewed Aug. 31, 2017

    We took a loan from TitleMax before and they gave us good service. This time, we received very great customer service. The rep was so professional. She told us everything that we needed to know and gave us documents. She's a great person to work with too. If I ever needed another loan again, I would definitely go back to her. The lending process was also nice and fast. It took us 20 minutes to complete the process. TitleMax helped us solve the issues where we needed the money. It’s a great place to get a loan.

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    Reviewed Aug. 30, 2017

    I filed a customer sheet for mileage then I got a car loan from TitleMax. It was quick and easy. The loan officer was friendly and provided good customer service. Also, the rates are great and the loan relieved a lot of stress.

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    Reviewed Aug. 30, 2017

    We wanted things to go quickly and done right and TitleMax did it. We got a car title loan from them and we used it to borrow the jeep that I have. Their lending process was very pleasant and was completed in about 45 minutes. The rep we worked with was great and very good with us. Everything went very well and smoothly.

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    Reviewed Aug. 30, 2017

    I was looking up title loans online and I went with TitleMax. Their price was what I needed from the best that I could get right off the alley. But when I got there, the experience was a total failure. The rep wasn't giving me definite answers to the questions I asked him and it was like he couldn't answer them. My seat had some damage when I got it and he said that's a minor damage. I also have a dent in my hood and he said that's a major damage. The rep reduced the loan amount for each damage and he took so much money off for the hood damage that only costs $75 to fix.

    What you see online and what you get there are entirely different. Online, the site said I can get anywhere between $900 to $1,300. I asked the rep if I could get at least $700, but I only got $560. But I was in a bond and had no choice but to go ahead and do the loan. But the amount I got was way less than what I needed and it put me in deeper debt. I had to take what I could get, which wasn't even 10 percent of the value of my car and what I paid for it, and I've only had it for a year. If you don't have a brand new, sparkling car, you're not going to get the value of your car. I showed them what was online on the fair market values, but the rep told me that they don't do Kelley Blue Book and they have their own vehicle valuation.

    That was no way to be fair in that situation for what I'm losing and for what I needed. It was not even about what I was going through, what I needed the money for, and the value of my car — none of that mattered. It made no sense to me whatsoever. If I trade my car in, its trade value is going to be way more than what I got with that loan. I didn't even realize that what they had was different from a title loan and it was actually a title pawn. I only had 30 days to pay back the loan, so I don't even get the same amount of time to pay back as I would have for a title loan, and now I'm getting less money, and that's really bad. At this point, I don't even know if I'm going to be able to keep my car, so I'm not happy and I wouldn't recommend TitleMax, even though I was happy with the customer service at that time.

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    Reviewed Aug. 30, 2017

    My wife had used TitleMax before and now we got a car title loan from them. We went in then they looked at the car, did the paperwork, and showed us what was gonna happen. The process was completed in less than 30 minutes and the lady who did the processing was very nice and smart. I wish we could have gotten a better rate and a better payment plan. After we did it, I wanted to change paying $300 a month on the amount that I borrowed until I paid it off and make it more like a loan than using the truck as a collateral. Still, it was a good experience and I liked that they explained all I need, worked with us right away and were straight up.

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    Reviewed Aug. 29, 2017

    TitleMax got me out of a bind. I got a car title loan from them which was convenient for me to do. I drove by their store every day. Their process was smooth and took 30 minutes tops. Also, the lender I worked with was great and got what I needed.

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    Reviewed Aug. 29, 2017

    I like TitleMax’ overall simplicity and its location so I went in person and got a title loan from them. It was a really easy process although it took a little longer than usual because there was a new process that they were having to do. They explained to me about a new form, something about vehicles being in Texas if you've been in there the past week because of the hurricane. The manager and the young lady that dealt with me were courteous, very professional and very nice. TitleMax really helped me and my family out to be able to get what I got at the time. My experience was quick and easy and I would highly recommend them to anyone that needed the service.

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    Reviewed Aug. 29, 2017

    One of the friends of my boyfriend told him about TitleMax, so we went with them based on the word of somebody else. Overall, the lending process went great. It was fast, but I had to do some waiting because there were a lot of people in there. My lending processor did everything that he had to and he was fine. Working with TitleMax helped me a lot with the issues I was having. The people at TitleMax were excellent, and that goes for anybody there.

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    Reviewed Aug. 28, 2017

    There's a lot of TitleMax offices everywhere and it was really easy getting a car title loan from them. Everybody in the office was super nice and the process was completed in about 30 minutes.

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    Reviewed Aug. 28, 2017

    I just got a car title loan on my truck from TitleMax. Their process was easy, it only took about 15 minutes to complete. My interaction with their lending processor was good. She was very helpful, polite, quick, knowledgeable and on point. Overall, I had a good experience with TitleMax. They got me the loan I needed so that helped me.

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    Reviewed Aug. 28, 2017

    The lending process for the car title loan that I got from TitleMax was cool, easy and fast, and there wasn't any hassle. The rep that processed my loan was very polite, helpful and awesome. The loan helped and made a solution for our problem. I had a really nice, quick and easy experience with TitleMax, and it wasn’t intimidating nor scary. I’d recommend them if I had a friend that’s in a situation.

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    Reviewed Aug. 28, 2017

    I had a car loan of $500 with TitleMax. The lending process was easy and the staff was friendly, courteous and professional. They got me out of a concern I was in at that particular time. It was a great experience overall.

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    Reviewed Aug. 27, 2017

    I was in need of money and I wasn't sure what to do and I phone TitleMax and when I went in I don't with a girl named Gladys. Was the best experience I've ever had getting a loan. She was very helpful and extremely nice. I would go there again. I recommend people use it.

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    Reviewed Aug. 27, 2017

    I had a small car title loan with TitleMax and the lending process was very easy. They helped me to obtain a loan and they took about 45 minutes to complete the process. The lending processor was very personable and nice. They went over everything with me and explained thoroughly. I'm happy with the results.

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    Reviewed Aug. 27, 2017

    My brother used TitleMax a while back so I thought I would too, and I did. I got a loan on a car from them. Their lending process was fast and convenient and their rep answered every question I had. TitleMax has put me in the hole but they’re great nonetheless. It has been a very good experience overall.

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    Reviewed Aug. 27, 2017

    My husband had gone in TitleMax before, then we went again because they gave out a good deal for the car title loan that we got. Their process was good which took 30 minutes and their reps were very nice people. They worked with us on everything and were very helpful. If we couldn’t understand something, they helped us understand it. They were also really friendly.

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    Reviewed Aug. 26, 2017

    I got a title loan from TitleMax and the process was easy. I had no problem and it was okay. The rep gave me information about getting a high-interest loan before I even signed. She was polite and informative. TitleMax gave me a chance because of my credit. I'm not able to get any loan for my house and my children and I needed a car, so it was really good that I could get the loan. I like TitleMax for its quickness and great customer service. It was a good experience.

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    Reviewed Aug. 26, 2017

    I was able to get a little more from TitleMax than other lenders, so I went with them and had a good experience. The title loan that I got from them helped relieved some of the stress I was going through and the only complaint I have is the interest rate. The entire process took about 45 minutes and the rep that I dealt with was great.

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    Reviewed Aug. 25, 2017

    There's a TitleMax right by my workplace and there were really nice people. The process for a car loan was really fast. I had a top-notch lending processor and all seemed well. The loan came in handy and definitely helped out a lot. It was a great experience and I'd absolutely recommend TitleMax.

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    Reviewed Aug. 24, 2017

    It's never a dull moment when I go in to make a payment at Title Max. Because of the young man named Curtis **, I've referred 8 people to that specific location. He is very intelligent, articulate, professional and funny! There is nothing like great customer service.

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    Reviewed Aug. 24, 2017

    I had called TitleMax ahead and I got an appointment. When I walked in, the rep was dealing with a lady and he told me to give him a couple of minutes. But that transaction moved at a fast pace and I didn't have to sit there and wait that long. The rep was friendly and knowledgeable. The lending process was simply easy and it was done in no time, no more than 30 minutes. The car title loan that I got from TitleMax has helped solve the issue that I was having and relieved me of my stress. The TitleMax people were consistent and very friendly, and I had a nice experience with them.

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    Reviewed Aug. 24, 2017

    It's been a month since I applied for a personal loan and so far, it's going great. TitleMax has fast customer service and I was done in about an hour or so. The reps were nice too. TitleMax made my life easier!

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    Reviewed Aug. 23, 2017

    TitleMax is a good company to deal with. They're right on time when you need them and they get you in and out as quick as possible. I've dealt with them a long time ago and the interest rate is a little high compared to others. However, I went back there because TitleMax was the closest place that I could get to and it was on a Friday and it's also an emergency situation. The lending process was a little quicker for me because the majority of my information is already on the computer when I got a loan from them before. The people there welcomed me in their doors with open arms. They were really nice, well-mannered and polite. and I know they're doing they're doing their job because they all do what the computer is telling them to do. I'll recommend anybody to TitleMax and I would go to them anytime, but it would be even better if I could get a lower rate.

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    Reviewed Aug. 23, 2017

    The rep gave us a lot of details and our interaction was quick and easy. The overall lending process was good and they try and find ways to help you out. The title loan makes me work harder.

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    Reviewed Aug. 22, 2017

    Usually, some Title places would take 48 hours for approval, but TitleMax gives quicker approval dates. I went to their location and did the paperless application, so I didn't have a lot of paperwork which I'll end up losing later. Then they approved me within under an hour. Once I got approved, I got the check and I went home. I did the loan process on the weekend and then the loan processor contacted me on Monday morning to set up our payment arrangements. She got me the cheapest payment term there was. I had to pawn my titles for very important things. So, working with TitleMax came just in time with what I needed to get done. It helped me a lot and I'm grateful for it.

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    Reviewed Aug. 21, 2017

    The amount of loan was more than I asked for and felt pressured to take. Then I had an issue with money but was willing to do several things to pay and no one would even consider. Then contacted Corp office by phone and email to settle acct and no return call or email. Then more than a year later on a Sunday two guys show up to repo and according to SC law two were broken breach of peace and would not let me get wallet and then would not listen. I am hopeful that truck will be returned and I have every intention of paying my loan.

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    Reviewed Aug. 21, 2017

    I needed to get my car as soon as possible and TitleMax was available and I went for it. They’re my last resort but their reps were very friendly and they walked me through the whole process. I was scared though because of the fact that somebody has that kind of power, but they explained and calmed me down that’s why I went ahead and signed, and of course, I plan on making every payment on time. They did a really good job. The TitleMax manager was very nice, did everything he could to help and was very exceptional. He got the process done, so I was very pleased.

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    Reviewed Aug. 20, 2017

    A friend of mine used one of the other lenders and they weren't very good at what they did, so I chose to go with TitleMax. I had an outstanding customer service with them. The guy that helped me was really good. He explained everything to me and was very professional. I couldn't ask for a better person to help me. The lending process took less than 30 minutes to complete and I got money on my title. Working with TitleMax made it easier on paying my bills.

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    Reviewed Aug. 19, 2017

    TitleMax is in my neighborhood, right off the street, and I got a car title loan from them. The rep that processed my loan was really nice and very informative. But the lending process is not yet finished. The initial process took only 25 minutes, but it will probably take me around two years to pay off the loan. Once all was said and done, I need to pay extra to pay the loan off because if I just pay the monthly amount, then I'd only be paying the interest on it. In paying $300 a month, I've paid less than $2000, and that's just for the interest on the loan. Moreover, if I'm a day late in paying, there's a huge charge. I now regret my decision to get that loan from them. They charge an exorbitant amount of money for what they’re doing and they should lower the interest rate. So far, my experience with TitleMax has not been the best.

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    Reviewed Aug. 19, 2017

    I needed to pay a bill and working with TitleMax helped me out. The lending process for the car title loan was surprisingly easy because I never dealt with a title loan before in my life. The lending processor was awesome and very nice. She explained everything that she was doing. She also told me how much that I had got pre-approved and the amount I got approved. The process took about 15 to 20 minutes.

    There were three of them in the office and all of them was very nice. The floor was clean and they saw me right away. They came over and introduced themselves. It was a gentleman and two females and they explained everything including the repayment process, and then they got me right out. I was nervous and stressed going in there but after I've talked to them, I felt better. They were very friendly, had good customer service, and really knew how to do their job. My experience with TitleMax was awesome. They'd be the only one I'll ever use if I need to do it again and I've told a couple of my friends about them as well.

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    Reviewed Aug. 18, 2017

    I have had many excellent experiences with this TitleMax on West Broad Street. Everyone that I have come in contact with over the course that I have been going to them has been extremely helpful and nice. They're always there to help whenever you need it. I can call them and explain my situation that's going on and they're always willing to work with me. Ebony and LaToya are great at what they do. They far exceed expectations. I would recommend them to anyone.

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    Reviewed Aug. 18, 2017

    I needed to pay off some of my bills and I didn't want to drag them out for a while so I wanted them to get paid off quickly. So, I figured I'd get a truck title loan, pay off my bills, and then pay one big bill instead of paying two different bills. The lending process with TitleMax was quick - it took about 20 to 30 minutes for me to get in and out of there. Also, the processor was a real good dude. He joked around with me and he has a good personality. They said it was for seven months at $260 a month and had it paid off with no extra fees. But, it would have been a little nicer and easier for me if it was for eight or nine months and at $200 a month. But so far, it has been good. It was convenient and not too much of a headache and stress. It's simple and there's no credit check. It helped me pay my bills and I was happy with the experience.

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    Reviewed Aug. 17, 2017

    When my truck broke down and I had no one to help me. I went to TitleMax and within minutes I had the money to pay for my repairs. I have been late several times due to more repairs but they worked with me. I would recommend TitleMax in Fairlawn, VA to anyone and everyone. They are wonderful people. So go by and check them out.

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    Reviewed Aug. 17, 2017

    The gentleman was very thorough and explained the entire loan process well and clear. My questions were answered and I walked out of there feeling all was OK. It didn't take long for all my questions to be answered. I truly recommend TitleMax to anyone in need of a quick title loan... It wasn't difficult at all :)

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    Reviewed Aug. 17, 2017

    I had a great experience with TitleMax. It's by my house and I drove by. They were very welcoming and friendly. Getting a title loan was quick and seamless. The process took a half-hour and the lending processor was a nice guy. At the time that it was done, it relieved some of my stress.

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    Reviewed Aug. 16, 2017

    I needed money and got a car title loan from TitleMax. I wish I wouldn’t have to work with them, but they were there so that’s a plus. The lending process took about an hour at the most, but they were annoying. The corporate office was nitpicky about something and I just wanted to walk away. I wouldn't recommend TitleMax, although my experience with them was okay.

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    Reviewed Aug. 15, 2017

    My son was telling me that TitleMax was nice and that I should try them out. So I did and got a title loan from them using my title for my car. There were some other people that have loans in front of me. I went right in and the lending processor got me started and I did the computer, etc, And then she’d come over to other customers and they’d do something or they’d be reading the contract.

    She went over everything with me and answered everything. I told her the only reason I wanted the loan was to take my grandkids on a trip before they went to school. Now I’m going to try to get them paid off so I can acquire the money again so I can go to another trip. The process took about two hours which was normal with other people ahead of me. Overall, everybody was really, really nice. The lending processor even gave a bottle of water to everybody that came in to get a loan or to pay a loan. And, I just called them and the guy I talked to seemed very nice too.

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    Reviewed Aug. 14, 2017

    TitleMax was around my office and I drive by them every morning, so I figured I'd call them and see what they could do for me. The location was convenient, but they need to get the air conditioner fixed over there since those guys look like they're having a rough time in there. Other than that, the lending process was great. I went in the afternoon and I was done before they closed at 7:00. Also, the lending processor was a great gentleman and very professional. I was doing another financial thing, and car title loan from TitleMax helped out to get that boost I needed to fix everything up. I was going to pay the car title loan off within a month, and sure enough, I went back about three weeks later and paid the whole thing off. It was a lot of interest, but I knew that it was something I was going to be doing to get my financial situation resolved quickly. They're good people and it was an awesome experience.

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    Reviewed Aug. 13, 2017

    I was really in a pit at that time so I loaned from my title through TitleMax. Their processor went out and got some information on my truck, asked me a couple of information and I did an online application at their store. The process was quick which only took about 25 minutes. She likes Dodge Ram type of trucks so we sparked up a conversation about it while getting our business done and it was cool. She was really informative, I didn’t feel taken and she let me know about the payments, the interest, etc. She was really, really helpful and I felt good about the situation. Even though at any day, I borrow my money, I felt I was being helped versus a burden. It really helped me out and I benefitted from them.

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    Reviewed Aug. 12, 2017

    I've been associated with the TitleMax Company for several months now, and I have to say it's been a great experience. The office I'm associated with is the Villa Rica, GA Location. So many times these forums are for complaints, but this one is quite the opposite. Nothing but praise for the customer relationship P/R (if you will) that this certain store offer. Thanks so much Dianna for your help when I needed it the most!!! BTW, the blonde hair, yep keep it..you wear it well... Thanks again so much!

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    Reviewed Aug. 12, 2017

    I went for a vehicle title loan with TitleMax. Their lending process was easy considering that they only had one processor in there working for over a month, and she had five people in there waiting. As a matter of fact, she was great. She stayed calm the whole time, was very considerate of us having to wait and she was professional. She handled it better than I would have and it only took about 30 minutes to complete. I had to pay a ticket off so it has relieved stress although I hope she’s got some help in there now. Overall, my experience was surprisingly quick and professional.

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    Reviewed Aug. 11, 2017

    I’ve used TitleMax in the past as well as TitleBucks, their sister company. TitleMax is reputable and I trust them better. I went to a local location and got a car title loan from them, and since I used them before, all my information was still in the computer so the loan only took 20-30 minutes to process. Their rep was wonderful, very personable, very clean and she knew what she was talking about. I had my kids for the summer and we’re spending a lot of more money than we’re normally spending when we’re eating but TitleMax has helped me out getting the ball running. That’s what it hit me with. It's great and I would recommend them to anybody.

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    Reviewed Aug. 10, 2017

    I’ve gone to 4 other lenders before I chose and walked in to TitleMax and got a title loan. They have different options with the way I could pay back, which is better for me. The lending process was convenient, easy, fast, and even took not 30 minutes. The lending processor explained it out to me and made everything smooth. TitleMax helped me out and it was a great experience.

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    Reviewed Aug. 9, 2017

    I want to express my experience with you. It has been the best, I could not ask for friendlier service! Thank you all @ Title Max! I hope I have been a great customer to you all! Have a great day and I will see you soon.

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    Reviewed Aug. 9, 2017

    I took out a car loan from TitleMax and it only took 30 minutes to finish. The interaction was very informative and I appreciated that. I had no problems and the experience was great.

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    Reviewed Aug. 9, 2017

    My car title loan from TitleMax took 30 minutes to process. I didn't have to wait too long and the lending processor was polite and respectable. She tried to help me the best she could and it was good dealing with her. It was a great experience and I'd recommend it to a friend.

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    Reviewed Aug. 8, 2017

    The location of TitleMax was convenient for me and I got a vehicle title loan from them. The lending process was very fast and smooth, and took 45 minutes in all. The loan processor that I worked with was very helpful. TitleMax alleviated some stress and added some funds, so it was okay working with them.

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    Reviewed Aug. 7, 2017

    My mom was a previous customer of TitleMax and I got a vehicle title loan from them. Overall, the lending process was very smooth and quick, and I was surprised at how easy it was. Everything was computerized, like the documents that I had to sign, and I didn’t have to wait very long. I just walked in that day and the whole process took from 30 to 45 minutes at the most. Also, the loan processors were really nice and friendly, and they were great.

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    Reviewed Aug. 7, 2017

    I saw the positive ratings of TitleMax and they really stood out to me. I had a situation where I needed the money the day before I went in and got a loan, and I was very hesitant because no one wants to be in this type of situation. I felt like TitleMax would be my best option and I got a car title loan from them. It was like I would give them the title to my car and I’ll get it back within a few weeks or so after I pay the money back.

    I was also told that even if I did not have all the money, I can just pay the fee and then I can get the 30 days extension. So, they’ll work with me and that’s what I liked. I’ll get to keep my car and just make the payment for the extension. They worked out my financial situation and paid the loan off.

    A lot of times people would be thinking that the process would go through a bunch of rigmarole, such as changes, but I was basically in and out. Overall, the lending process very easy and surprisingly fast, and took about 30 minutes or so. Also, the person that helped me was very nice and reassuring. She said, “We’re here for you. We don’t want your car. We want you to be able to get this loan and get on your feet, and come back and pay us. Then you will get your car title back.”

    Basically, TitleMax has saved my life and working with them has changed so many things for me. I was able to take care of everything that I needed to take care of. Now I’m working on being able to pay my loan off quickly. My loan date is August 4th, so I’m trying to work out getting that payment or an extension payment.

    I was very pleased and satisfied with TitleMax, and I can say from my own experience that I will recommend them to all my friends, and even to people that I don’t know. If they’re ever in a situation, they should go and check Titlemax out and see what the loan is and what they can pay back. I will use TitleMax again when I pay my loan off and if I ever get into a bad situation, I would definitely go back to them.

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    Reviewed Aug. 6, 2017

    We went to a TitleMax store and they gave us an offer and said that if it doesn’t suit us then we can go anywhere else. We declined the offer at first but then we went back because there was much better customer service than I’ve ever actually encountered. But I haven’t really done it before so I was new to the situation and I was very impressed. I got a car title loan in about 30 minutes and the process was superb. It was great staffed, great information. Chelsea was very sweet, nice, and explained the terms and conditions very well. We’re gonna pay the loan off early and there are no penalty fees for that, which I appreciate. We got the cash we needed and it was an overall great experience. If others need money, they should go to TitleMax because it’s worth it.

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    Reviewed Aug. 6, 2017

    TitleMax was closer to our home compared to other lending companies. I learned about them through the internet and got a title loan. The process took about an hour and a half but everything was okay. I would recommend them.

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    Reviewed Aug. 5, 2017

    When I applied for a short term car title loan with TitleMax, I went in their office and this gentleman had the door already open for me. We sat down, he asked me what I was looking for, I told him what I wanted, and we began the application process. While I was doing the application, he evaluated my car. Then he came back in and within a few seconds he said he could give me what I asked for but at a lot lower amount. He was very understanding and told me he would give me time to consider it. But I went ahead and took the title loan.

    The rep was real nice, professional and down to earth. He also had conversations with my husband and they talked about cars and things. He seemed like somebody we could relate to rather than somebody who was judging us. The whole process was completed in less than 30 minutes and the loan helped us out a great deal. My husband was on medical leave at work and I haven't started my job yet so it saved my utilities and my house. It was a satisfying and great experience.

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    Reviewed Aug. 5, 2017

    I have received information from various different title companies and I chose to get a car title loan from TitleMax over the others based on the terms. The process took about 27 minutes and was excellent, simple and very easy. They responded really well at the location I went to and they did a very good job and let me know they were sending a reminder when my first payment was due for a payoff. TitleMax makes life a lot easier and I realized that I better use them in the future if I get into a bind. I got funds that were needed for use to fix a vehicle that I’m using at the very moment so I can do my job. That’s really important and TitleMax was a god-sent for me. Their ability to provide the funds needed for everyday life situations is excellent and the process is one that I’ve recommended. I’ve referred 3 or 4 people who got there.

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    Staff

    Reviewed Aug. 4, 2017

    My husband and I have used this Sauk Village IL location on two occasions. The staff have been nothing less than professional, courteous and very understanding. I have had issues with payments due to unforeseen circumstances, and each time LaShay, Stephanie or Theresa have worked with us to resolve things. I would definitely recommend this store to anybody, and I have. It is nice to be able to look forward to going to pay a bill. :) These three LADIES make a great team!!!!

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    Punctuality & SpeedStaff

    Reviewed Aug. 4, 2017

    I've used TitleMax on two different loans and paid it off. Their facility was clean and they greet you when you come in. They were courteous, explained everything to me and answered all my questions. And I like the ease of making sure my information was there. They have a new visual screen to use when signing documents which I felt was neat. They made it more visual instead of just a lot of paperwork.

    The process took about 20 minutes just because there was another customer that had to come make a payment while my stuff was processing. So there were some other people that were in the office but the process wasn’t long. My experience was pleasant and fast.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 4, 2017

    I needed a small loan so I did a contract on my car at TitleMax. The lending process was really easy and my loan was done in about 45 minutes. I had questions because I got $700 but the independent was $3,000 and the processor explained that if I could pay it off early then they're gonna knock off all the interest. He made sure I understood before I signed my name with anything. It’s been fast and friendly. Everything was great and TitleMax has really helped me.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Aug. 3, 2017

    My sister had took out a loan with TitleMax and she told me about them. They also seemed a little more professional than the other places so I chose to apply for a car title loan with them. Their overall lending process was so easy and quick I thought it was fake. Their reps told me how to do everything and it took about 13 to 15 minutes. Something like that would usually be real cluttered and would agitate people, but their process was really smooth and professional. It startled me a little bit because I was expecting a big old problem. I also had to call somebody back 30 minutes after and the reps were very nice. The loan helped me a whole lot and if I need it again, I know I could come back to them. No exaggeration, they were really good and amazing.

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    Reviewed Aug. 2, 2017

    My friend used TitleMax before and I went with them mostly for the amount that I could receive. I got a car title loan and the lending process was easy and took about 25 minutes to be completed. The processor was knowledgeable and the whole experience was good and convenient.

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    Staff

    Reviewed Aug. 2, 2017

    I got a loan with TitleMax after learning about them online. The overall lending took about an hour and it went good. TitleMax was very helpful.

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    Staff

    Reviewed Aug. 1, 2017

    My son used TitleMax in the past and it worked out for him and through his recommendation I did a vehicle title loan with them. I inquired about what I was interested in doing, the agent looked up the information and verified what they wanted to do then I agreed and signed papers. The process took around 20 minutes and that was it. It was very easy and convenient.

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    StaffProcess

    Reviewed July 31, 2017

    I got a car title loan with TitleMax and the process was absolutely easy. I did some of the processing steps online and I got to the store to do the rest. The lending professor was friendly and courteous and I was in and out of there probably in 30 minutes. TitleMax helped me pay some bills. It was a wonderful experience.

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    Punctuality & SpeedProcess

    Reviewed July 31, 2017

    There’s a TitleMax close to our house and I got a title loan. The lending process was great, simple, really easy, and took about 30 minutes. They told me what I needed and I brought it in and the processor explained everything to me and then got me my money. It was fast and TitleMax helped relieve stress. I'd recommend them.

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    Process

    Reviewed July 30, 2017

    We went to TitleMax before and working with them helped out in what I needed to take care of. The lending processor was good and the lending process was easy. They looked at my car, gave me a loan and the whole process was completed in about 45 minutes. I only wish they had a way online where we can look at our account information or see what's going on because we had to go out to their location to do that.

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    Staff

    Reviewed July 30, 2017

    I got a car title loan from TitleMax and the lending process was easy, done 100% in the store, and took about half an hour. The processor was very polite and we had a nice and really good interaction. Working with TitleMax helps out a lot and I was very satisfied with my experience. They seemed like a good company and others should use them.

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    Punctuality & SpeedStaff

    Reviewed July 29, 2017

    I’ve known about TitleMax for years and I went to get a title loan with them instead of a private individual business because they are a larger chain. The overall lending process went good and it took around 45 minutes to complete. The lending processor was very courteous and so nice. It was her first day on the job at that location but she did very well. TitleMax helped out a little bit with the issue I was having and I’d recommend them to a friend. The whole experience I had with them was pleasant and quick.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 29, 2017

    I went online for TitleMax and it took a little while for them to get back to me. So, I called them to inquire and the lady I'd spoken with was very helpful and made me feel really assured. I got a car title loan and the lending process was very easy, in and out, fast process, quick approval, and took a total of about 45 minutes. I ended up needing a little bit more money so I went back and spoke with a different lending processor. Those two lending processors I had were both great and very personable. We needed the extra cash so we can get a house ready to sell and TitleMax helped out. They’ve also been friendly and I definitely would recommend them.

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    Reviewed July 28, 2017

    Do not and I repeat do not deal with TitleMax. They are rip offs. I got my title back that they released and there still trying to come pick up my vehicle... how does that happen??? I will be filing a CIVIL law suit against this company for arrestment, mental anguish, lost wages, etc.

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    StaffProcess

    Reviewed July 28, 2017

    Other places wanted references and many other things but TitleMax was a little bit easier with not so much paperwork and it's like they don’t wanna waste my time. I first went online but it was on a weekend and nobody was in the office. I was contacted on Monday and I was approved which made it a lot easier. I got a car title loan and the lending process was fine other than the fact that the payment was a little high, but it goes with the territory. The process took about 45 minutes and I was in a hurry to leave town and they took care of it right away. They got me out-of-town for a while and we went to San Diego.

    The person I dealt with was very good with me and explained everything to a tee-- what had to be paid, when it had to be paid, and how much will go into the printable. The TitleMax guys were really courteous, friendly and did their job. So, overall, my experience with their guys’ in play was good and now I got to get to the hard process of giving it back. It was a pleasant and satisfying experience and I would recommend TitleMax.

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    StaffProcess

    Reviewed July 28, 2017

    A friend of mine used TitleMax before and she had a good experience with them so I also went with them. The lending processor was very friendly and professional. The lending process worked fine except for the computer was slow and the approval wouldn't go through for a little while. The whole process took about an hour and half, which is a little bit longer than I thought, but it wasn't their fault and a storm was coming in. Working with TitleMax helped me out a lot and it was a great experience.

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    StaffProcess

    Reviewed July 27, 2017

    The lending process for a car loan at TitleMax was easy and the lending processors were professional, really nice and polite. The process took around 45 minutes. I had no stress at the time I was working with them because when I needed to borrow money they were there. Also they gave me a give-back of $25 for ATB or a Walmart card and that was really nice. TitleMax was excellent and they did good service.

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    Punctuality & Speed

    Reviewed July 26, 2017

    I’ve had a bill that I had to pay and TitleMax helped me out as far as paying that bill. I got a title loan and their lending process took 30 minutes. The experience was quick, easy and good.

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    StaffProcess

    Reviewed July 26, 2017

    TitleMax has a great lending process. Since I've used them a few years ago, they have most of my information on the computer already. So, I signed the application and they transferred some stuff over to another computer and they signed. It was an easy process which took about 25 minutes. They did a good job overall.

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    StaffProcess

    Reviewed July 25, 2017

    We went to the 1960 Humble location (by the Walmart) store and after an hour and a half the representative sent us to the other Humble location on First St. The reason for the delay was because he could not download the pictures of our motorcycle for the loan. He mentioned that the tools needed to process the motorcycle loan was not yet working (?) Once we arrived at the second location, the representative handled the process with efficiency and courtesy in approximately 30 minutes. I rated this process 4 stars because of this representative. It would have been 5 had it not been for the first experience.

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    StaffProcess

    Reviewed July 25, 2017

    I got a car title loan from TitleMax and the process was very streamlined and efficient so I was pleased with it. I filled out the preliminary materials online and the rest of the process I did in store for about 20 minutes. The lending processor was a very nice lady, very well-versed in the lending practices that they offer. TitleMax allowed me to alleviate some of the bills that I have. I understand I have to pay it back but at that time I was in a bind so that helped me out. It was a good experience for me and I'd refer them.

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    Customer ServicePunctuality & Speed

    Reviewed July 24, 2017

    This company doesn't understand people have emergency to come up and you may have to be late. So they call and say you can't be late so I told them well if the car don't have insurance and something happens to it because they couldn't work with they will be out of luck... then see how I feel. I promise myself I get it paid off. They will never have to worry about me never ever again.

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    Punctuality & SpeedStaff

    Reviewed July 24, 2017

    TITLEMAX IN TROY, MISSOURI. I got a title loan and the process was simple and easy, lowest rates around. The staff is awesome. These ladies go to Great Lengths to get you what you need, they're very professional and take their job seriously. Fast and friendly.

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    PriceStaff

    Reviewed July 24, 2017

    The interest rate of TitleMax was lower compared to the two other places I looked. I just walked in and they asked for a bunch of information. I already had everything ready because the website already detailed what you needed to bring. The staff I dealt with was extremely friendly and I was in and out about 45 minutes.

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    Staff

    Reviewed July 24, 2017

    I'm a returning customer of TitleMax. I heard about them a couple of years back and I had an excellent experience with the lending process. They have an excellent car loan service. The people there were friendly and helpful and they did a wonderful job.

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    PriceProcess

    Reviewed July 23, 2017

    I've been to TitleMax before and that time I never tried to get a loan from anywhere else. I went to them again and I put up my truck that I paid cash for and pay payments on it. The overall lending process was easy and took about half hour or 45 minutes the most. Also, it went good with the lending processor. A TitleMax loan is good, cheap, and doesn’t have to be dragged out. It's done easier if I needed to take care of them and if one’s gonna pay it off, they can set payments over a month or pay on a quarter so it doesn’t cost that much. The whole experience was professional and a simple process to go through.

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    Process

    Reviewed July 22, 2017

    I had a good experience with TitleMax. The lending processor was great and the lending process was easy and took no more than 30 minutes to complete.

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    Staff

    Reviewed July 21, 2017

    I had several bills due to a lengthy medical issue. I couldn't get help from anyone. I spoke with a friend who knew my situation and suggested I go talk to ** at the Title Max located at 1901 Watson Blvd. Warner Robins, GA. 31093. ** had helped him. I was wary and not trusting anyone and did not want a lien on my vehicle. As I talked to **, I began to understand why my friend suggested **. She was patient and understanding. She explained the loan process in a way I could understand. As I glimpsed the underlying professional in front of me I was amazed to realize she also understood my dilemma. I am thankful Title Max hires professionals who also see the real people who come in for help.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    I was looking for a place to do a title loan so I Google-searched and TitleMax looked familiar, so I called them. I made an appointment a few times, with some back and forth calls before we have the appointment. Their reps were great. They looked over my car, did the paperwork, and the loan was approved. They cut me a check then I deposited it and about 10-days later, I went back in, wrote them a check for the same amount plus the interest.

    Their process was extremely easy and straightforward. I didn't do anything but just wait for them to approve everything. It took maybe 40 minutes including the time they looked over the car. I think I was an easier client for them because I had a newer car that was completely paid off and I had a decent credit so there wasn't much to hassle with. Plus, I only needed the money for a short period of time. TitleMax gave me a back up security that fortunately we didn't need but it was good to know that it was available. I wasn't really very stressful at the time but still, it was good to have it.

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    TitleMax Company Information

    Social media:
    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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