TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    Page 25 Reviews 4435 - 4635
    Verified purchase

    Reviewed March 11, 2018

    I obtained a car title loan from TitleMax. The rep had made me fill out a paperwork and then he went outside to look at the car. And then, he came back and told me what he could do for me. And we went from there. TitleMax made it easier for me because with the choice I went through before, they wanted much information and they charged me, as well.

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    Customer ServiceStaff

    Reviewed March 10, 2018

    I was searching for car title loans and TitleMax was one of the first things that popped up. They seemed a bit more professional and a legit business over other kinds of pawn places and loan places. I put in my information online, and they called me back, and it was not even five minutes later. And they asked me to come in, and I told them “Yeah”. So, I came in that day, they gave me a specific location of where I could come in at. And I went in there and the rep already had my information, so she pulled it up and she walked me through the application process. And then, she printed out a check for me and told me I could cash it anytime I wanted. I did it because I got laid off and because of the loan, I was able to pay rent, so it made my life a lot better.

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    Customer ServiceStaffProcess

    Reviewed March 10, 2018

    I pawned a title and the process was honest and smooth. The rep explained everything to me pretty well. We also had some small talk while she was waiting on papers to come through and we had a good conversation. They weren't busy and I was done in no more than 30 minutes. She printed out a check then I went to a check cashing place to save time and I got it cashed the same day. If I was to need money again in a short period of time, I would do this again with TitleMax.

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    Staff

    Reviewed March 9, 2018

    Working with TitleMax made my life easier. Their rep answered all my questions and the lending process was easy and it took about 45 minutes. I got a car title loan and my experience with them has been great.

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    PriceProcess

    Reviewed March 9, 2018

    I got a title loan from TitleMax. I provided all the information they needed, just my ID. The process took about 40 minutes to complete. The rep was pretty straight-forward with how high the interest rate was going to be. He explained himself and discussed different options as far as the amounts. I was in a need to do some fixing in my house. And getting a loan from TitleMax helped me out. I'll have my friends check them out.

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    Punctuality & Speed

    Reviewed March 8, 2018

    I got a car title loan from TitleMax and the lending process was fast and convenient. The one thing I didn't like was I didn't get barely any money compared to what I was hoping to get. But if I would tell a friend about TitleMax, it is to see first how much they would give them before they go through with it.

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    PricePunctuality & SpeedStaffProcess

    Reviewed March 8, 2018

    TitleMax came in handy for what I needed. The processor was really nice and she issued the money the same day. The process for the car title loan was very simple, easy, quick and painless. I would tell others to go ahead and use them but they should know it's an expensive process if you don't fulfill the obligations quickly.

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    Punctuality & Speed

    Reviewed March 7, 2018

    I would only recommend if you can pay off full balance ASAP within the next month! I took out a $1,000 loan in December. Went in today to make a payment and was informed my balance owed was $1,040. I already paid $640 and still owe more than what I borrowed! Last month when I went to make a payment my payoff balance was $1,269.90 and going in today my payoff balance went up $100. They told me they're on a "new system" which to me is BS because that is NOT the contract I signed and I have made every payment on time every month! People usually let these things go but I am definitely looking into taking some legal action since I do have a copy of the contract I signed and I never agreed to all these changes that they're making to my account. THIEVES. THIEVES. THIEVES. I'd rather starve than to ever borrow another $1 from them again!

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    Customer ServiceStaffProcess

    Reviewed March 7, 2018

    I called other companies but they wouldn't work with me because of my credit. But TitleMax said okay. I obtained a car title from them and the process was good. It was the first time I was doing this and it was okay. It didn't take very long - about 45 minutes and the lady there, she was very nice and helpful. She even asked us several times if we wanted a bottle of water or anything. I enjoyed it. It's a good place. The process is simple and easy plus, they will work with you.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed March 7, 2018

    My customer experience with TitleMax was great. The process took half hour total and their rep was quick. She was very helpful, kind, and patient. She was awesome and I couldn't be more impressed with her. I got a car title loan and it helped me when I needed the money. I would highly recommend people to go over there and deal with her.

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    Staff

    Reviewed March 6, 2018

    I was searching for a loan and TitleMax popped up. I got a car title loan from them. I came in and got a few questions on the loan. And then they did an appraisal on the car. Took pictures and then they came back in and did the application online. The rep walked me through a couple of things. I did it on the computer while he was sitting right there. And then I signed what I needed to sign and got what I needed to get. It worked absolutely well and I'm going to pay it off next week. It was a great experience. If my friends ask me about a good place to get a loan, I will direct them there.

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    Customer ServiceStaff

    Reviewed March 6, 2018

    My sister told me about TitleMax, and they were quick to respond. I inquired about a title loan online and someone reached out to me the next morning. The lending process went well. It took over an hour, and I had to leave and go to work then come back. So, it took a while. The only negative thing I had was that I put it in my bank and it just took a while for the funds to be cleared. Nevertheless, the lending processor was very nice and knowledgeable. She made it pleasant, and they also had snacks that were so good. It's very convenient and easy if you ever needed funds in a hurry.

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    StaffProcess

    Reviewed March 5, 2018

    I've seen the commercials of TitleMax. I felt like a lot of people got a good option in making loans through them. So I got a car title loan from them and the process was easy and pretty simple. The lady that I worked with, she was a lot helpful and was really nice. It didn't take long to complete the process, as well - only about 25 minutes. Seeing the commercial, I knew what kind of things that I needed. So, I already had everything on hand for her and it made the process easier. It was a great experience. They definitely worked with me in getting what I was looking for and they didn't give me any trouble. If anybody was to ask, I would definitely recommend TitleMax.

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    Punctuality & SpeedStaffProcess

    Reviewed March 5, 2018

    TitleMax was much closer to me and more convenient. I got a car title loan from them and the process was fast and simple. The rep told me everything I needed to know. The way she helped me out, she was very fast. If I ever had more questions, she said to not hesitate. So, I would call and ask her. Once they gave me the offer, I got the money right then and there. My experience with TitleMax was good and when I needed the money, the loan was very helpful.

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    Customer ServiceProcess

    Reviewed March 4, 2018

    A friend told me about TitleMax and he suggested them to me. I got a car title loan, and their customer service skills during the lending process were great. Anything I asked, the lending processor always made sure I understood every process of the way before we moved forward. TitleMax got me out of a tight situation. However, don't go unless you really need it.

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    Punctuality & Speed

    Reviewed March 4, 2018

    I had a good experience with TitleMax. I got a car title loan from them and it helped me get some things. Right now that I've needed to fix the car, just bought it. They had a very quick and friendly service as well.

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    PriceStaff

    Reviewed March 3, 2018

    Got a loan, when I redid the loan the loan officer misrepresented the conditions, they changed the conditions! To pay off a $500.00 loan with the evil conditions has cost me thousands! $73.00 a month was all interest. Nothing on the principal! The original loan was not like that, they changed it after I borrowed $200.00 more from them, the agent, I was told was fired that did the transaction, also they were supposed to work with me. Never did! I don't advise anyone to deal with these loan sharks! They are evil!

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    StaffProcess

    Reviewed March 3, 2018

    Morgan was professional, personable, and very helpful. She made for me, what was a personally stressful process, easier with her helpful and kind demeanor. Her professionalism was reassuring. I can speak as a hardworking and educated person who moved to a new state to start a career and needed cash in the short run to make the transition.

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    StaffProcess

    Reviewed March 3, 2018

    I applied for a car title loan with TitleMax and everything was smooth. The rep was good, very patient, and explained the process to me. I've never done this before and so, that helped. However, the loan amount wasn't what I expected because when I did it online, it gave one amount but when I got in the office, it was a few thousand dollars lower. I was disappointed with that but I just moved forward. Nonetheless, I would recommend them.

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    Process

    Reviewed March 3, 2018

    The lending process at TitleMax went well. They secured the appraisal. I filled out the application and it was very fast. It took less than 25 minutes. The lending processor explained everything that was going on and how the process works. And she let me know how long the installment would run. She said it was for five months. Working with TitleMax helped me out a lot. I was able to pay my bill that I needed to pay. I would recommend other people to go there if they really needed a loan.

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    Process

    Reviewed March 2, 2018

    I got a car title loan from TitleMax. The lending process was very efficient and effective, and it took about 45 minutes. It was not rushed and it was relationship-oriented. The lending processor was very peaceful, and our experience with him was positive. TitleMax helped me get what I needed, and to do what I needed to. If my friends are in my situation, I would recommend that they use this company.

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    Punctuality & SpeedStaffProcess

    Reviewed March 2, 2018

    I got a title loan with TitleMax previously. They were really friendly, courteous and they all helped out. I was having issues recently with my truck. I got my need then and just figured to come back to TitleMax. It was a quick process and the manager of that store took care of me both times. She was friendly and really helpful. However, they were a little shorthanded sometimes at the store, but aside from that, I got nothing but good things to say about TitleMax. They didn't give me the hassle. They just wanted to see if we were on the same page initially. They took pictures of the vehicle and made sure I get the value that I was asking for them for the loan. I didn't get too much on it but it’s worth the value of it. Everything went smoothly with my experience with them both times. If my friends are having financial problems, I'll tell them to give TitleMax a shot.

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    Punctuality & Speed

    Reviewed March 1, 2018

    I renewed my loan with TitleMax and I’ve been working with them for two years now. The lending process took about 30 minutes. They took pictures of it, they evaluated, and it went through the Blue Book. They gave me all the paperwork, re-explained everything - what the loan was about. Overall, it was okay. They got good service and they’re really quick about getting a loan and getting the money you need.

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    Customer ServiceStaff

    Reviewed March 1, 2018

    I'm self-employed in business and needed extra money for capital so that I can reinvest. So I went on and did a car title loan with TitleMax. I first went online to see if I could sign up and how much I could get for my car. And that made me feel good 'cause I definitely needed more than $500. I called their number and the representative I talked to was nice. Then I went to the office and the young lady there was professional. Nobody was there so I was able to spend extra 'cause I asked a lot of questions. At first, I turned down the application because of the structure. She said she would still do it and put the $500 on. Then she told me what she would set up. She also informed me that she would get the approval for what I could get and stated what I wanted. Since I got away to deal with their approver, I said okay.

    I liked the big screen monitor where I could see what she did on the computer. That was really nice. And since I hadn't done anything like that, I didn't know she didn't do the hard copy. But as I saw the pages, she would take a few of the pages and explain everything. And then, it came through how much I was approved for. After that, she gave me an amount but that was still not enough for what I needed to do with the money. I needed more. So then, when it came through, it was more. I was a happy customer and I would recommend TitleMax to a friend.

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    Customer Service

    Reviewed Feb. 28, 2018

    I have used TITLEMAX several times throughout the years. Let’s just say I will never deal with this company again. The manager who’s over the store is a “BIG JOKE”. I called to asked how much my monthly payment was and from earlier run-ins. I should’ve known it wasn’t going to be as smooth as I thought. She told me, “She would not take my monthly payment, but I could pay my total balance Off” all because of the way she said, I talked to her over the phone. Let’s just say after a couple of phone calls later and a awesome District Manager I made my monthly payment. This will definitely be my last time dealing with TITLEMAX. Bring back the old workers please!

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    Staff

    Reviewed Feb. 28, 2018

    One of my fiancé’s friends used TitleMax before and recommended them to us a year ago. And then, it turns out my kid is about to be born in about five weeks. So, we got a loan from them. Their rep was great, very helpful and she explained to us right away. It worked out really great. I'll also tell my friends to check them out.

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    StaffProcess

    Reviewed Feb. 27, 2018

    I came in to TitleMax and talked to them and the lending processor was polite. Then she went outside and looked at the car. It took about 30 minutes and it was a smooth and easy process. The hardest part was determining how much I was going to get. I wish I could’ve gotten a bigger amount but I was in a bind at that point and I had to pay my rent so the loan helped me out.

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    Staff

    Reviewed Feb. 27, 2018

    The overall lending process of TitleMax was okay. It took a bit of time but it wasn’t that difficult. Working with them helped me out.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 26, 2018

    I used TitleMax before a couple of years ago. I decided to stick with them in having a title loan because I knew the process and I knew what to expect. The lending process was quick, easy and painless. It took less than 30 minutes. We were needing it for extra money for a purchase we had, and TitleMax helped out a lot. The assistant manager we dealt with was good, efficient and cut up. He also joked around which I liked. However, I am not happy with the interest rate, and I was not happy before with the interest rate they charged. Nevertheless, I'm happy. Go with them, but watch the amount they borrow due to the interest they charge with the monthly payment.

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    Staff

    Reviewed Feb. 26, 2018

    When I googled title loans, TitleMax came up and it was close by the house. I was supposed to go one day but I didn’t go until the next day. They were really cool about that though. I got there in the morning, around 9:30 and they gave me an offer. It was quick but I had to think about it. I eventually went in before they closed that day. There were only two people in there but both of them were cool. They were good and talkative people. They even remembered me when I went back.

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    Customer ServiceStaffProcess

    Reviewed Feb. 25, 2018

    TitleMax was quick in responding and starting the process for my title loan. I did a little request online to start off then somebody called me and asked where I live to connect me to the closest one, which was around the corner from me. I spoke with a representative on the phone. He told me I can come in and asked me if I knew where it was. He was personable, friendly and helpful. He also made me feel comfortable and welcome. He helped me through the whole process and with any questions that I wanted to ask. He told me how the process works then he set me up with the application and got me approved. Overall, the process was done within an hour. He got me the check and then sent me on my way so I could do what I needed to do. They helped me relieve a little bit of stress while I was trying to figure certain things out. The return on the payment is a good one too so everything was helpful. I recommend it.

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    StaffProcess

    Reviewed Feb. 25, 2018

    There is a TitleMax close to my home and their representative was really helpful and knowledgeable about the situation and how it works. The TitleMax reps explained all the steps that the process would take and helped me out to feel more comfortable with doing it. For a car title loan, they took all my information, analyzed the car and let me know how much it’s worth. Then from there, the statement was sent in and they checked if I qualified or not. I qualify and I got the minimum amount which is $2,600. They gave me a check there immediately that I can encash and it goes from there depending on how long I do the loan for.

    I went to the store right when they opened at 10:00 AM, and I didn’t leave till almost 1:00 in the afternoon. They said that the process is usually faster but I was a 50-50 situation on getting it postdated so long. TitleMax was great and they helped me out a lot. It took a while, but it was worth it in the end. It was easy. I would recommend them and have already recommended them to some people.

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    Reviewed Feb. 24, 2018

    I drove by TitleMax and applied for a title loan. It took 20 to 30 minutes and they did really good.

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    StaffProcess

    Reviewed Feb. 23, 2018

    Processing a loan at TitleMax was very simple. They broke it down to me in a way that I could understand and it took less than 30 minutes. The person I dealt with was also welcoming and very respectful. He made me feel like I could go back again. But I would tell others not to go because they only give you 30 days for a total lump sum of payments.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 22, 2018

    I found TitleMax online and they were quick in responding to my concerns. I went to the store location right down the street from my house, which is very convenient, and got a title loan for my truck. The lending process was quick and took 15 minutes at the most, and they explained everything in great detail, which is actually very helpful. The loan processor explained all the steps as far as how the process works, what they do, and everything they needed to collect. She was well-detailed as far as everything I needed to do. Everything is fine and when I have to make my payment, I can just go right down the way. I’m very appreciative of TitleMax and I’m most impressed with the customer service.

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    Staff

    Reviewed Feb. 22, 2018

    Applying for my car title loan with TitleMax was a convenient and easy process. It was excellent. The people there were friendly too.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 21, 2018

    TitleMax did a good job and if I ever need some money, I would choose them over any other company. Everybody was nice and they made me feel like I was welcome there. I had also dealt with them before and the first time, I got the paperwork. But the second time, they weren't going to send me paperwork and that was better. Instead, I went to a website where they showed me the same thing they did with the paperwork.

    However, I asked for a certain amount and they didn’t give me that amount. Still, I was satisfied with what they did for me. I needed it promptly and they provided me with some money. I had brought my title, insurance, car, and my ID, then the woman came out and inspected my vehicle. It took 30 minutes but it probably could've got out faster. At that time, they only had two people there and they also had more customers. There were a couple ahead of me and I had to wait 10 minutes before the woman called me up so the process itself was about 20 minutes.

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    Customer ServicePrice

    Reviewed Feb. 20, 2018

    I wasn't even a full 2 months past due and they yanked my vehicle. My phone was shut off and I planned on paying it this week once I got my tax returns. Paying it off in full I should say because making payments is stupid and pointless. They didn't call any of my references, didn't mail me any letters, no email, nothing... just showed up 1 day before the 2nd payment would be due leaving a balance of $800 and just yanked my truck. The repo guy was a ** and told me the vehicle would be cleaned out and transported to be auctioned off before I even woke up to call them.

    My vehicle is worth a lot more than the 2700 I borrowed, I can see why they would be so aggressive and I'm sure they actually want you to default so they can sell it for more than what's due. I will give an update once I speak to them this morning. I think you have much better options than a title loan from this place. I would even suggest that you consider selling your vehicle first.

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    StaffProcess

    Reviewed Feb. 20, 2018

    The lending processor was very nice and informative. He made sure that I knew everything. But I had to do the application twice. I thought that when I did the little pre-app online for the car title loan, it would be transferred to the store but of course, it didn’t. Otherwise, it was a very easy process that took about 30 minutes. They were very friendly people too.

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    StaffProcess

    Reviewed Feb. 20, 2018

    TitleMax is convenient for me as they’re close to my house and I know a few people who have gotten a title loan from them. I got a car title loan for my truck and the lending process was simple. I went in with my title and filled out a little short application, then they went out, took pictures of the car, and drove it to make sure it’s in working condition. And they came back in, sent it off, and made an offer. The whole process took about 40 minutes. The store's general manager attended to me and she was very good, very nice, made the process real easy, explained everything, and didn't really leave any stone unturned. TitleMax helped me at the time I needed money. So, if you’re currently in the midst of needing some money temporarily or getting a loan then they would be very easy to work with, especially if you have car title.

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    Customer ServiceStaffProcess

    Reviewed Feb. 19, 2018

    TitleMax seemed like one of the big names. I thought there would be less problems and less things to go through. The process was awesome and a lot easier than I thought it would be. Mike was friendly too. He explained everything well to me and made it easier. I got a $500 car title loan and then he told me I could get up to $2000. I was just going to pay it back when my taxes come. But then, I went in there the next day and asked if I could do the $2000 instead. He said yes and they did a process where they called someone but somehow it went down overnight such that I couldn’t get the $2000 anymore. He was mad about it though. He fought for me, called his boss and got it figured out within five minutes. So that was cool. He actually seemed like he cared. He wasn’t just trying to take my car and get my money. Plus, we were able to get everything right then and not have to wait so the loan helped a lot.

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    Customer ServiceStaffProcess

    Reviewed Feb. 18, 2018

    We got a loan for my car from TitleMax to get us through to the next payday. We just moved here so when you first get a job, the payday is still far behind. I was doing an interview then and TitleMax was logged in. I called them up and asked what the process was. I had a California plate, a California title, here in Arizona. They told me I had to have it in the Arizona state title so they explained to me how to do it since I’m not from here. I went to the DMV right next door and the process was super easy. I brought the title back to TitleMax and their rep made sure that everything was taken care of.

    The loan process only took 15 minutes because I had everything they needed. I called them a couple of times to ask what was needed so they made the application process more easy for me. I worked with Aaron, the branch manager, and a lady. Aaron had to go on a conference call, so she took over. But both were very nice and how they worked together was seamless. So far, we got 600 off my Mercedes and TitleMax got us to the next payday.

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    Customer ServicePriceStaffProcess

    Reviewed Feb. 18, 2018

    I was looking for ideas to move and I was speaking to a friend of mine who told me about Titlemax. So we just chose to go to the same house for the car title loan. The only thing was that the quote that I got online was completely differently than what I was offered in the store. I've got offered way less than I was expecting. And the other thing was when I first called or when I did the quote online, someone did give me a call and asked if there was anything. They just want a credit check I think of that nature. But I believe the reason why I was quoted this and what I was given online is because of my credit. I was hoping it didn't go based off my credit and it was totally off with the vehicle.

    But the process was easy. Just walk in and sort out all of the paperwork and it took about 10 to 15 minutes. They were able to explain things in detail so I could understand what was going on with it. They helped me get it where I understand it because I was a first time customer. We got a check and we're good. But I would give a friend a heads-up to not have high expectations.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 18, 2018

    I have always seen TitleMax commercials but I went online to inquire. Once I put the information in, they called me the next day. We spoke and we went to the office. My husband has to be at work and he works night shifts so we went in about 3:00 o’clock and in a matter of 45 minutes, everything was already taken care of. It only took longer because we actually had a two-party title and we asked them for $1,000 so when they first submitted it then it came back $980, they wanted to make sure they did the whole $1,000. Everything went swiftly and smooth. Also, we had the opportunity to work with two different ladies and they were awesome.

    We needed money to help a family member and working with TitleMax was quick. TitleMax is not just a local but a major lender and their location is one of the reasons we chose them. I don’t believe in going with local companies but sometimes the interest rate is gonna pay back the rate higher. Overall, our experience was great. And with a company that has a reputation like TitleMax, you can’t really lose.

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    Staff

    Reviewed Feb. 17, 2018

    I have never received such respect in a loan company as I have from this store (E. Broadway Tucson). A special thanks to Meagan for being so helpful and polite, and of course Carlos always respectful. Totally recommend this store 100%. Thanks guys!!!

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    Process

    Reviewed Feb. 17, 2018

    TitleMax was close and it was convenient for me to get a title loan from them. When I applied, their process was pretty simple and took 30 minutes to complete. I just brought my car in there with the title and they did an estimate on it. Their lending processor also treated me well. Overall, TitleMax was reasonable and fairly easy to deal with. Plus, the loan was a great help to me.

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    Staff

    Reviewed Feb. 17, 2018

    The lady I worked with at TitleMax was very helpful. She was very knowledgeable and I loved her. I got a title loan for a car and the whole process took approximately 45 minutes. They gave me several different options, and they knew what they were doing for me. TitleMax made my life easier and better. I got a little peace of mind right now. They were very professional, very courteous and just had a very good style. You can trust them and they will give you all the information that you will need. I'd recommend them.

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    StaffProcess

    Reviewed Feb. 17, 2018

    I had a title loan with my Ford in Tennessee Quick Cash but when I didn't see Quick Cash when I needed a loan again, I figured I would go somewhere different. I live in Nashville and TitleMax is just around the corner. My daddy went with them one time before. Their people were nice and friendly, and they discussed everything with me like the process of the loan in TitleMax. They approved me and it was nice. The process took 30 minutes. TitleMax was pretty good and they helped me out when I needed it which I appreciated. I could also pay a lot back so that was a lot better. I recommend them.

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    Customer ServiceStaff

    Reviewed Feb. 16, 2018

    I would like to thank TitleMax in Waco Texas for their outstanding customer service in reference to Sheryl and the other staff not only for them lending me money in my time of need but for their understanding when I wasn't able to pay my loan (which would be my 2nd payment) and yet they still understood that I was not able to pay on the actual due date. They have a great customer service and I would definitely recommend and my friends and family to use their service.

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    Staff

    Reviewed Feb. 16, 2018

    TitleMax was the closest location to me and I went to their branch location. I was looking for a little cash to get me through until the next commission. I had my driver’s license and title paperwork with me. I filled out the information there at the store and the nice lady there went outside, looked at the vehicle, got the VIN number and appraised the vehicle. She came in and said that I was approved for the amount that I got and filled out some applications. They put in some reference information, TitleMax’s policy for references. The whole process took about 20 minutes. If anyone I know would need a title loan, I’d tell them to go to TitleMax.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 16, 2018

    I really enjoyed my visit to TitleMax. It was easy and fast. My wife actually found them online and was the one who picked them, so I went in there with her. We did everything once we arrived. There were two people there who were both really nice, and the process was completed in 30-45 minutes. I would recommend someone to go there and also tell them that the process is straightforward and didn't take long at all.

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    Punctuality & SpeedStaff

    Reviewed Feb. 16, 2018

    I got a title pawn from TitleMax to start a new appliance service business, and the lending process was simple, easy, and pretty fast. In fact, it only took about 20 minutes to complete it. Their people were also cool. They explained everything verbatim and made the experience much simple that you knew what they were doing at each moment.

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    Punctuality & Speed

    Reviewed Feb. 15, 2018

    I went online and I had confused TitleMax with another lender. But as I got more into it, it seemed like the way that TitleMax does the deal is a lot quicker and faster than the other companies. I went in the store, got a car title, and everything went well. I already knew what I needed to bring with me so everything was a quick and the easy process took 15 minutes max. Everything about the system is good. It works and I would recommend it. TitleMax is an easy place to go if you have everything in line, especially with your title. You shouldn’t have problems borrowing money from them.

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    Staff

    Reviewed Feb. 15, 2018

    I first went with another lender because their reviews were different and they offered the first loan to be free. However, they told me that I didn't qualify. So I went to TitleMax and got a title loan for my truck. Every single person that was in the business greeted us when we came in. There was even one gentleman who walked over from his station to offer us water. The whole process took 40 minutes and the processor not only talked to us about getting the loan, but also about personal things. She felt like she could talk to us which made us feel at home. I had several bills that were already past due that I needed paid. TitleMax helped me get a lot of them paid and now, I caught up. They were awesome and I'd definitely recommend them.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Feb. 15, 2018

    I've already gotten a previous loan from Titlemax so I went back again because I wasn't harassed and hassled if I was late and I called. They don't call and harass. That's the biggest thing. And everybody is real friendly and nice. Their process was very quick too. It wasn't long and drawn out. It was not a lot of paperwork and was completed in half an hour. I get the money right away. Also, the girl who processed my loan is very nice and professional. She knows her job well and I have met her before when I had a previous loan. With Titlemax, it got me out of some debt I had. It consolidated it for me so I could have one payment rather than a whole bunch of payments.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 14, 2018

    I had just started a new job and TitleMax was close to where I worked. I had used their services a couple of years ago and I just stuck to what I knew. I got a car title loan from them and I had a good experience. The lending process was good overall. It was short, quick, simple, and took 40 minutes, and I liked it. The employees were great with their customer service. They were even nice to my brothers who were waiting in the waiting area and offered them something to drink. I had just moved back into town, so I was trying to get on my feet, and TitleMax was able to assist me with what I needed and help me get back to where I could make it and survive.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 14, 2018

    I've tried other places and I thought I'd try TitleMax out to see how the experience was. They lending processor was real friendly and we talked about a whole bunch of different stuff. The process was quick and easy. It was 30 minutes tops. TitleMax helped us out of the jam when we needed some cash. It helped us out a lot.

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    Customer ServiceStaffProcess

    Reviewed Feb. 14, 2018

    Getting a car title loan with TitleMax was very easy since I've been qualified before I went in. Their reps were very friendly and professional. The only glitch in the whole process was that I had to redo it because the the relay in the internet process was a little slow. The guy who serviced me was very polite and accommodating though. He offered to fill it out for me. He would ask me the questions and help me expedite through it. Then, halfway in between doing a whole other application, it popped up so the entire process took 20 minutes.

    Working with TitleMax took a lot of stress out from me. They were able to explain transparently some things about the whole process and how it works because I always thought that a lot of those places were predatory lenders. Having TitleMax was an investment for an emergency because I had some overdraft that I needed to take care of in my account. I'd probably pay it off in a month but I know that I could go back to something if it occurs again. I'd recommend TitleMax to my friends as an industry leader that has an outstanding customer service.

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    StaffProcess

    Reviewed Feb. 13, 2018

    I liked that TitleMax didn't necessarily check on someone's credit. They'd peaked at it but it wasn’t going to hurt one's credit score. The people at the office were both very nice and they actually cared. But if I set out completely prepared, the overall process would’ve taken a lot less time. It took an hour or two. I showed up and they told me they needed to do an inspection and I needed a couple other things. I had to go do all that and go back to them. We got my title transferred to me and to them and got it licensed. I was shocked at how much time it took. But I had a great experience and TitleMax definitely helped me out for now. I would like to use them again in the future after I have it paid off because it was easier than most places and that’s not going to hurt me in the future.

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2018

    I’ve gone to a surgery, and when I went back to work, I was falling behind on bills, so this led me to get a loan. A guy from work recommended TitleMax, so I got a title loan from them, and it was convenient because I didn’t have to worry about credit. I went to the Wilston location because it’s breezy, and I love it. I went out of my way to go there because I like Maury, and the girl who actually helped me. They were very nice and helpful, and the girl made sure that I was able to get what I needed. I did it on my lunch break, so it was really quick. I was in and out in no time. TitleMax helped me keep my apartment, so it was great.

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    Staff

    Reviewed Feb. 13, 2018

    I've driven by TitleMax and when I checked online, they seemed like they were going to do me better than everybody else. So I went in, got a car title loan, and got about 3000 to help pay off my car. Everybody there was nice, courteous, and they helped with everything they could. The lending officer who helped me was amazing. My kids were there and were being crazy but she said, "Oh no, let them be kids." I spent 10 minutes there and they printed me a check, then I took it straight to my bank which is the same bank they use so I encashed with no problem. I would recommend others to go to TitleMax before they try anywhere else in town.

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    StaffProcess

    Reviewed Feb. 12, 2018

    Titlemax is the place to get a good loan. It was a simple process when I obtained from them a car title loan. It is automated. We didn't have a lot of law forms and the process was completed in 40 minutes. They're nice and working with them is helping my finances get taken care of.

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    PriceStaff

    Reviewed Feb. 12, 2018

    A friend told me about TitleMax and they’ve used them before when they were in a tight jam. I got a title loan from them for $500. I filled out the application, gave them the title and got out while they took pictures of the car. I wasn’t in there very long, way less than an hour. The timeline was perfectly great. And my rep was really informative and cool. They gave me the information explaining exactly how it would work and how long I'd have to pay back. If I couldn't pay it, I'd have to pay the interest. They'd give me an extra 30 days if I needed it. Working with TitleMax allowed me to take care of what I needed to take care of and it didn’t interfere with anything that was going on.

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    Price

    Reviewed Feb. 12, 2018

    This is the first time I've ever done anything like this and it will be the last. I never heard of a 50% interest rate and I don't know how that's even legal. The process was done in 15 minutes but when TitleMax is charging 50 interest rate, they had better be fast 'cause the odds are the consumer will be getting cold feet. I brought the title of my vehicle and they kept it. I took the coin and 30 days later, I would pay. I can keep paying forever and they will love it, or I can pay it off with no penalties on the 30th day.

    They took my title for a $10000 Mercedes and gave me five grand. I felt insecure about the rest 'cause I'm exposing myself or undertaking. I don't get it at all. I just had to do something right then and there and didn't feel like selling my car for the used car dealership slaughterhouse guys to make money off of. So, I'd rather spend $600 bucks. But I would tell others not to do it unless they absolutely have to and they're convinced one way or another that 30 or 60 days later they'll be able to cough it back out.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 11, 2018

    I got a car title loan from TitleMax, and it was good. The process was simple and fast. It only took about 30 minutes. Their lending processor was also professional and kind. I had my son with me, and they were kind to him, so it was good.

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    Staff

    Reviewed Feb. 11, 2018

    I used TitleMax about three years ago and I already know people there pretty much. I went back for a car title loan and it was a lot better than the last time. They didn't have the computer thing before so we signed all the stuff with hands on every single documents. Now, they all filled out on the computer thing and then I had to hand sign one of the things. The lending officers were really nice. I didn't get how much I wanted because the State of Virginia's law says one can only borrow so much for starting their vehicles. Not only complying, but TitleMax needs to do away with the online estimator because it ain't even close. I've done it and it said I could get a 1000 to $2000 but got $688 when I went in and I needed way more than $688. That online estimator should be taken away so people don't get their hopes up. Still, I paid some bills now.

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    Staff

    Reviewed Feb. 11, 2018

    The TitleMax application process didn’t take long, 30 minutes. Their rep went to see my car and he saw a crack on the dashboard but it doesn't have any. It was just a piece on the dashboard, which they thought was a crack. He also said that the bumper was faded out when it wasn't. He just needs to wash it. Other than that, everything was right. However, the car title loan that I got from them wasn’t what I was thinking of. I thought they work by their name, but they didn’t give me the max credit.

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    Staff

    Reviewed Feb. 10, 2018

    TitleMax seemed like it was more commercialized. I've seen others and their buildings look like rundown. I went online and researched and Titlemax seemed more established. I had talked to one of the representatives over the forms. He was expecting me when I walked in and he called me by first name. He went over the process with me then he took pictures of my vehicle and got my keys and all the speedometer readings. He seemed very knowledgeable, running the detail about everything, and went over all the flyers. It was about 30 minutes for everything to be completed. It took a bit to put the money in 'cause I had to go to a bank and the bank near them closed down so I had to go all the way across town. But it was a very good experience with Titlemax. It kept some bill collectors off my back for a while. I would suggest this company to anybody who needed money and had the means to pay it back.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 10, 2018

    I drove by TitleMax every day and I decided to stop by their office. I took my title in, they valued my car and told me if they could give me what I wanted or not. I liked how fast and smooth the process went. It took 40 minutes tops. I also got a smart and pleasant lady rep who treated me great. Overall, it was a good experience and I would direct others to them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 10, 2018

    I went to Check 'n Go and they recommended TitleMax. I was impressed with the good staff and the ease. When I went in there, they handled the car title loan quickly and there wasn't too much running around. In other places, people are running around and they don't have the best customer service. But TitleMax has good customer service. I needed the money as soon as possible and I just had to run home and get one document but that was it. You can put up your car and they're fast. Good people work there and I'd recommend TitleMax if someone need a loan. I would go in there if I need it and if I had a problem, they solve it.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 9, 2018

    It's handy to have TitleMax but the rates are high so I was disappointed about that. Still, you can borrow money pretty fast over there and it's easy. Both of the ladies were very nice and the entire process only took an hour. It helped us solve a little problem we had yesterday and that was nice.

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    PriceProcess

    Reviewed Feb. 9, 2018

    I took out a quick title loan and the approval was right within five minutes. But the whole process was about 40 minutes by the time we filled everything out and got out of there. There wasn’t very much that they asked me to do in the process either. I just took my car in and gave them my driver’s license and the title. A little bit lower interest rate would be nice though. If you take the whole payment and weigh it out for two years it's way too expensive. But, since there's no early pay out then at least it’s not horrible. Instead of two years, I'm going to have it paid off in the next six weeks. I just needed the loan for a couple of weeks. My dog was sick and I had to put her down. TitleMax was right by my house and it was handy to use them. It's not something I want to do cause it's expensive but it's nice to have that it's available like that. If you need it and you can afford the interest rate, it's good to have. The overall experience was really good too.

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    Customer ServicePriceStaff

    Reviewed Feb. 8, 2018

    I am absolutely FURIOUS with TitleMax. Whenever I went to get this "loan" from this horrid place I was UNINFORMED that the entire loan had to be paid in 30 days and if not the "minimum payment" that you make when it comes to the due date does not add on to the principal amount of the loan it is just interest. Not only that, that last time I called I spoke with a RUDE lady who refused to give me her name and help me. I asked for a manager or somebody over her, because the lady I spoke to before her LIED to me about being able to make a payment arrangement.

    The employees SUCK, their attitudes are awful, they do NOT know what they are talking about, and this is nothing but a damn scam to get money from innocent people. They need to be more clear on what this loan is when you sell it because I was under the impression from THEIR employees that it could be paid out in installments, but once again nothing but LIES. I will never refer this stupid company to anyone and I hope it shuts down. If you need money choose something else. DO NOT USE THIS COMPANY!!! I would rate it a no star if I could.

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    PriceOnline & AppStaff

    Reviewed Feb. 8, 2018

    TitleMax is very local. They’re an easy company to work with and their interest rate is lower than what most people might expect. I walked in to get a title loan, gave them the information that I needed, and they cut me a check then out the door I went. The whole process was completed in 35 minutes, which was accurate because I went on their website to look at some of the reviews. Also, the lending processor was very respectful, easy to work with, and great. So, I was able to pay off some bills and saved some money towards my rent.

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    StaffProcess

    Reviewed Feb. 8, 2018

    I dropped by TitleMax and got a title loan. I had to fill up an application, then they took a couple of pictures of the car, and I got approved. It was fairly easy. A young girl assisted me and she was of good help. She got everything taken care of for me and the whole process took about 30 to 45 minutes to finish which wasn't bad. I needed to pay my rent when I applied with TitleMax and they helped me out. So if you’re doing bad and you need the help, go check out TitleMax. They are always available and they work with you and help you out when you need them.

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    Customer ServiceProcess

    Reviewed Feb. 8, 2018

    The lending process with TitleMax for my car title loan was pretty smooth. The process took about 45 minutes and the processor treated me awesome. But when I called and asked about the rates, they gave me an estimate on what the monthly payments are going to be on the amount of money I was going to borrow and it ended up being about double that. I was grateful I got the loan, but I just felt like I was told what I wanted to hear to get me in there and then the guy changed it up a little bit. Also, when they call like the main headquarters place and get an approval and the amounts, they should do that stuff beforehand. I'd recommend TitleMax but I would definitely tell people that the payments are going to be a lot higher than what they're saying.

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    Reviewed Feb. 7, 2018

    I felt like going with TitleMax would be more secure since they were a trusted company for me. They have a TitleMax here and I've always known about them. We got a title loan and the overall lending process went great. The associates helped me out and everything went pretty smoothly. All interactions were good interactions. We had to drive to a whole another side of town because my car was in the shop and that took so long. So they did like an in-house appraisal and they trailed me over to the body shop where the car was at. They're a good and trustworthy company and they try to get people as much as they can.

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2018

    TitleMax had a lot of good reviews and when I got a car title loan from them, their process was so easy and took no longer than 30 minutes. The rep I worked with was talking the whole time and I liked him because he even looked through the file I had. All in all, it was a good experience with great people.

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    StaffProcess

    Reviewed Feb. 7, 2018

    Me and wife were moving to Abilene and we needed money for some moving expenses. I went to the online site of TitleMax and they preapproved me for a title loan. Then I called a general number and they transferred me to their rep who was closest to me. I talked to him and he told me to come by their office and they'd look at the vehicle. I told him that I didn’t want the max, that I just wanted what I needed, and he said that'd work. So I went there and filled out some stuff behind the computer desk. He was really friendly and explained the whole process pretty good. Their process was real easy and we were finished in about 30 minutes. It happened a lot faster than I thought, but he told me it'd only take that long before I got there. So, he was true to his word. All in all, they were good people and the loan got me out of a bind.

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    Price

    Reviewed Feb. 6, 2018

    I went to Titlemax. Looking for a loan for my truck which I owned. They would give me a loan, but you can never pay it off. They wanted over $600 a month to pay off $5000. Once I spoke to the lady I asked her how long it was for. She said it depends on how much more you pay over the $600 a month. The $600 was a fee. People loan sharks in New York don't charge this much. I am going to take them down. By the way I found a way to get a loan at a credit union, and have $150 per month, and have about a year left because I paid extra. TitleMax is as crooked as they come and need to be dealt with.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    I have used location the W Lake Mead location 3 times now. Manager Michelle is awesome! Friendly, informative and patient. At a time in need, she made my loan process seem like a walk in the park. Shout out to Michelle for her excellent customer service.

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    Reviewed Feb. 6, 2018

    I went on the internet and TitleMax was the first one that came up. Then I called them and everything went through. When in their office, my wife filled out the application, then they looked the title over, went out and took pictures of the truck, and sent out information over to their main office. They contacted them back, told them how much I would loan on the truck, and we approved it. After, we had my wife sign on the paperwork, handed them the title, and they handed us the check. They were able to get everything done right away for our car title loan and the whole process took about 45 minutes. The rep who assisted us was very nice and real good. Before my wife even got up there, she was getting everything ready for me.

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    Reviewed Feb. 6, 2018

    The title loan took 40 minutes to process and it was not even five minutes that they told us we were approved. We brought the car and filled out all our information, and they took pictures. The lending processor did a good job. She was very professional and caring. They gave a check and I was able to pay my debt. I'd recommend them.

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    Reviewed Feb. 5, 2018

    Working with TitleMax is going to save my vehicles. I heard about them through word-of-mouth and when I got my title pawn, their process was very easy. They explained everything to me and were very knowledgeable and helpful. The entire thing was completed in 30 to 45 minutes max.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    The experience I had with TitleMax was wonderful. My customer service rep was really sweet and let me know everything that's going to happen. She was so knowledgeable about everything. Working with them gave me what I needed and took some stress off of me.

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    PriceStaffProcess

    Reviewed Feb. 5, 2018

    TitleMax is one of the best in title lending and I’m very happy with the service. I know Greg, the manager of loans in this area. He's a great guy and he always helps us out. The interest is a little bit off the top. But Ariel was the lady who helped me with the vehicle title loan so everything was okay. The entire process took about 30 minutes and it was good service. The lending processor was the best. I had a title loan with another company, Title Cash in Savannah, and they told me that my next out was $700. They said they couldn't give me more. But TitleMax loaned me up with $1,200 and that was nice. I would recommend one of my friends to really switch to TitleMax.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2018

    I’ve heard that TitleMax is pretty good with title loans. The lending process took about 15-20 minutes. I walked in and the rep that I’ve talked to went in to secure with my vehicle and put in my information. The rep then gave me the amount that I could get for my title. I was wanting more for my title, and the lending processor did everything he could to try and get it there. It was also very simple and easy with customer service, and they were really friendly too. One of them had a problem on the computer and then his co-worker helped him in a timely manner. Working with TitleMax has helped me pay bills that were behind. So far, it's good with them. I would tell friends that if they need a title loan to go with Titlemax because they’re very easy to get it done.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Feb. 4, 2018

    The location of TitleMax was very close by and I got a car title loan from them. The lending process was quick and easy, and took half an hour. The reps were fine, straightforward and friendly. But the interest is enormous, so I wouldn't recommend getting a TitleMax loan as a first step. But I came back from out of the country and my funds were tied up overseas, so I needed money here in the US quickly. I got this from TitleMax and that was good. They were available when I needed to get cash in a hurry.

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    Reviewed Feb. 4, 2018

    I saw TitleMax on a sign and they were the first ones I saw. I called them and a couple other companies and they called me back promptly. Everybody else kind of waited. I got a title loan on my Jaguar. They had a really nice atmosphere and they were really professional. I told them what I came for, why I was even pawning that title and what it was for. The rep gave me some pretty good advice in general. The lending process was really quick considering I don't have the best patience in the world. I knew everything that was going on. They explained it as we were reading it on the computer so all I had to do was use the mouse which was helpful because a manager walked me through everything like the process, how it works, and if I want to pay it off. She gave me all the options and I was pretty comfortable.

    They had really good customer service and it was really clean. They called back a couple of times to see if there was anything else I needed and if I wanted to refer anybody. I had a really good experience and I didn't hear any bad marks about TitleMax. They got me out of a little tight. I'm a retired veteran whose VA stuff is all messed up. I did not know that getting out would take longer than I thought so availing of the Titlemax service helped me out. I referred some of the soldiers who own motorcycles and a couple of them who own cars to Titlemax.

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    Reviewed Feb. 3, 2018

    I hate more than anything taking out a title loan but AJ ** has been amazing help. I would advise against taking a title loan out but if you're going to do it, go through TitleMax. Great customer service.

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    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2018

    I have loaned with TitleMax years ago and they helped me again in obtaining the cash I needed at the moment. I got a car title loan and the process was all computerized. It was very easy and relatively quick. Everybody was pleasant and professional, and I was done in 45 minutes.

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    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2018

    I've known about TitleMax for a while and their service was good until Joseph, one of the clerk guys who worked there, got an attitude with me. The overall lending process went fast. And they gave me a check when I did a loan for my car, which was not that reasonable. I'd tell my friends not to go to TitleMax.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 3, 2018

    There are so many TitleMax locations and I called one of them. They set me up right away at the closest one. There was no one in the office so I just went in and sat down then they greeted me right away. They were very polite. It was great and I got a car title loan. The process was completed in an hour because of the setup of their system. Overall, working TitleMax is quick, simple, and I was in and out. So for others, go and get it done.

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    Customer ServiceStaffProcess

    Reviewed Feb. 1, 2018

    TitleMax was more reputable than the other lenders. I did a pre-approval thing online and then they called me and told me to come in and finish the process. I went there and was greeted at the door. I filled out the application process, waited for the return, and was given the amount that they gave me. The process was completed after 40 minutes. The lady in there was really friendly, polite and helpful. And although she was all by herself and had someone else she was helping at the time, she did well for her situation. I would recommend my friends to get a hold of TitleMax. I had a pleasant and easy experience with them.

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    Reviewed Jan. 29, 2018

    When I went to TitleMax, I was seated at a desk and a young lady explained what documents I needed. She ensured I had everything and then she told me how the loan works and the repayment options. Unfortunately, the process took over an hour because when she went in to put in my odometer reading for my mileage, it was wrong, so she had to redo the entire submission. But she was very apologetic and it was fine. It was a nice relief to know that with TitleMax, I could go and get a loan without hassle or a ridiculous requirement. It was a very simple process.

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    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2018

    My mom was like, "If you need a lender, TitleMax would be the place to go". I then said, "Let me try it out". They were real helpful whenever I got there. They weren't pushy at all, unlike when I've gotten loans before from others. The guy who helped me was awesome. He explained everything as he went through and any questions we had, he answered them promptly and he knew everything he was talking about. TitleMax usually explained to me all the options, and there's other routes I can go. The time of night was at a better time and it really helped me. There were perfect things to do at the time, so I did it. Application took about an hour and a half though, because we did the application, they sent it in, then the rep had to redo it again apparently. But I would recommend TitleMax' service to others and send them that way if that was what they were looking for, if they absolutely needed that kind of loan.

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    Reviewed Jan. 27, 2018

    TitleMax, compared to different lenders, was convenient. I got a title loan from them and the overall lending process was easy. They got the car and had to do an inspection on it and I had to have the title. This whole process took 30 minutes and the rep was very professional. I'd recommend TitleMax.

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    Reviewed Jan. 26, 2018

    Upon entering TitleMax 217 Roebuck Pkwy, I was greeted immediately by Ms **. I found her to be very knowledgeable, extremely friendly and uplifting. The best part is that these qualities and others appeared genuine which seems to be rare these days. I was somewhat apprehensive as this was the first time for me to go through the process, but I felt quickly at least ease due to not only Ms. ** but to the positive atmosphere of the office as well. I was in and out in 30 mins as advertised. I would not hesitate at all to refer anyone to this particular location who needs their services.

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    Reviewed Jan. 26, 2018

    The people at TitleMax were very nice. I applied for a title loan for a vehicle and their application was paperless. They made me come in and they took a picture of my car and me, too. I wished the process was a little bit different, though. They advertise giving a larger amount but when I went in, I got such a low amount. And then I called and asked if it was possible to receive what I asked for. I needed it because I was closing on my house. And I realized that it was what it was. I got the title loan and the interest rates on them are very high. It was a temporary fix and I wish after I did it that I wouldn't have done it. It kind of made a bigger headache and I can't wait to be done with it. I definitely won't do it again.

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    Reviewed Jan. 25, 2018

    I used TitleMax years ago and my son reminded me about them. I used them again and when I went in, they asked me if I have an old account. They pulled that information up and I updated it. And it was simple doing everything on the computer. The representatives were great. But from beginning to end, the process took at least 30 minutes which was too long for me. Also, their process of evaluating the vehicle was antiquated. We had someone took the pictures. They sent it to someone who wasn't really there and throughout that process, they lowered the amount that I could receive.

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    Reviewed Jan. 24, 2018

    TitleMax was what we needed and it worked for us. We got a title pawn for a car and the lending process was good and completed in an hour. Debbie was my loan representative and she was knowledgeable, friendly, and helpful. We had talked on the phone prior to me going so everything was already set up. Also, everybody was nice, informative and I kind of got in and out.

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    Reviewed Jan. 23, 2018

    TitleMax is right down the street from my house. It was convenient, and the process of getting a title loan for a car was very easy and it took half an hour. I just had to provide identification, check stubs, and a couple of references. Their loan processor was a very nice and helpful guy. I wasn't able to get what we needed but he tried very hard to get us as much as he could. I still had to borrow more money but what I got from TitleMax helped.

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    Reviewed Jan. 22, 2018

    TitleMax is all up and down the road here in Nashville and Nolensville Road. My wife and I went in with the thought of possibly trying to get more money, but we ended up getting an amount based on the car's value. There were three people in there that day and even though it was a little cool in the building, I knew the weather had been bad. Something was wrong with the heat, but they provided a very warm environment for us when we headed there. They made us feel very welcome and provided quality friendly service which meant a lot to us.

    The pride thing played into us, but all their staff, and mainly to the young lady who was working with someone else, really made us feel comfortable and answered all questions I would have had. They provided a very professional atmosphere, so, we were extremely pleased with the service that we received there. It was a wonderful experience. They were very helpful to us at a very needy time and I was very impressed.

    People go through things and situations, and if someone showed their hand and was comparing this and that, I wouldn't hesitate to let them know about TitleMax. When a friend of mine shared that he went into a jam and needed a quick fix to get it all sorted out, that made it easy for me to share that we were at TitleMax a couple of weeks ago. I told him how things went and he was excited to check them out. He owns a 2002 Lexus and he was planning to go there with his wife, too. He called me back later that day, though, and said he was a little disappointed because they only offered them between $500 and $800. He thought that the value of the car would have been more, so, he ended up not doing business with them that day.

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    Reviewed Jan. 21, 2018

    TitleMax had the best reviews and the best customer service, plus they had the best site. The lending process was fast, and the rep was very helpful and she answered all of my questions. They helped me out during a tight moment.

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    Reviewed Jan. 20, 2018

    I was online looking for someplace where I can loan money quickly, and the research led me to TitleMax. I got a title loan via car, and my experience was good. I just brought in my title and I showed the rep the license. So, she started the application then and it was on a huge tablet where I can type in everything. And then, after I was done, she signed the application that I had with a few initials and signatures. They had to verify it and get authorization from someone. She gave me the check after that. The process lasted about 20 minutes. And if my friends' cars have to be paid off and they need money quickly, then I would tell them that TitleMax can do it for them.

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    Reviewed Jan. 19, 2018

    I had my car in the shop and when I called TitleMax to tell them they don't care as long as they get their money. They have slapped 128.28 late fees on me. They charge 194.50 apr. They are liars. All they care about is the money and ripping people off. I have try to go in with half the payment and they refuse it and they told me I couldn't pay them 100.00 a week. It was not acceptable so watch people with them.

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    Reviewed Jan. 19, 2018

    I liked how friendly the people at TitleMax were. My lending processor was informative and the loan process was completed after half an hour. The car title loan that I got helped me pay my bills. I would tell my friends that I used TitleMax and they could use them as well.

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    Reviewed Jan. 18, 2018

    We got a cash loan from TitleMax on our truck, and the lending process was very efficient and it didn't take very long. We checked some of the other lenders around and found TitleMax was the best deal. The girls we dealt with were really nice. We were able to pay some bills with the loan that we got from TitleMax. We had a great experience and I would recommend them.

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    Reviewed Jan. 15, 2018

    My experience with TitleMax was great. I was referred there by my mom, who had gone to them with me and they did really good service. The lending process took 30 minutes and was simpler than I thought it would be. The processor was Jerell and he made me feel like I’d known him forever. He was really cool. Hopefully I won’t have to return, but if I do, that’ll be where I go.

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    Reviewed Jan. 15, 2018

    We got in a bind and needed some money. I had a bonus that didn't come in on time and so we had already planned for that money to go other places and our loan enabled us to do the things we needed to do. TitleMax had the best interest rate when I shopped around. I told them what I wanted and they plugged in the information, took my driver's license, title and we went from there. And the process didn't take very long. I had a door handle that was off of one of the builders had pulled off. They dinged it as moderate damage so it deducted some of the loans I owed on it. We went the next day and had that repaired and then went back and resubmitted it and I was able to get another $600. The process was extremely painless but their payments are almost unreasonably high. I'm looking at little over $2,000 and the payment on it is $272 a month. More money goes towards the interest and none for the principal. Other than that everything at the branch was fantastic.

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    Reviewed Jan. 15, 2018

    I had used TitleMax before and I used them again for a car loan. Their process was fast. They just needed my title, driver’s license, proof of income and they checked my car. Their processor was professional, friendly and courteous. I lost my father just last week and they were fast about getting everything done, which I needed at that time. He was really understanding about the situation and he really helped me out the best he could. It was good working with TitleMax because I’m able to not think too much about money. I was afraid that I was going to lose my apartment, but because I was able to get hold of everything, I’m okay now. It was a good experience. Their service was good and I would recommend them to a friend. I would say that they helped me and that I think they would be able to help them find anything they need too.

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    Reviewed Jan. 14, 2018

    TitleMax has been great all the way from the start. We talked to the representative and she explained to me what my options were, what I would be paying, what my interest was and what I needed to proceed with the loan. She asked me if I had all my information and then she allowed me to enter my information into the computer and then she entered hers. She took the pictures of my car and when she came back in, she entered the rest of her information and it was pretty much approved. Overall, the process took about 30 minutes which was reasonable. They're so into their customer and no all about the money itself. The interest rate was a lot higher at other places as well. I've had a loan with them before and with the latest one, I went through New Mexico Title Loans in Santa Fe, New Mexico. The rep was very rude and was all about the money.

    I got a large amount of money which paid us some of our other bills so it really helped me and my credit at the same time. Overall, it was a good experience. If friends were o ask me about TitleMax, I would tell them that TitileMax's very friendly, that they're all about their customer's needs and that they'll do what they can to the extreme to help their customers get what they need.

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    Reviewed Jan. 14, 2018

    I had to go to TitleMax two times I was in need and they took about 45 minutes for the lending process. It all worked out, but I won't recommend them. I'm not quite happy.

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    Reviewed Jan. 14, 2018

    The reps at TitleMax were very professional. When I needed something, they helped me out. The lending process was easy and took about 25 minutes, which wasn't long at all. I would recommend them.

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    Reviewed Jan. 13, 2018

    Prior to going into the TitleMax store, I had called and they gave us an online quote, and that was significantly different than what I actually got. There wasn’t a lot of explanations as to why there was such a huge difference in the online quote and the actual loan. So there was some unexpected issue there, but the process wasn’t long and it was simple. Plus the loan helped me get some financial needs met. The rep was formal and wasn’t the talkative kind, but everybody was fast.

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    Reviewed Jan. 13, 2018

    I needed a loan to take care of some personal business like bills, so I got a car title loan from TitleMax. Their process was really simple. I went out there, they check out my car, I did the paperwork to the computer with the terms and agreement, and they said that they had to get their money on time. I signed the contract, they gave me a check and I was out the door in about an hour. I just gave the processor my key and she checked my mileage herself and took pictures. She did a very great job. TitleMax helped me accomplish what I needed and I paid them back in time because they’re charging a whole lot, it's outrageous. Nonetheless, everything worked out. My experience with TitleMax was all right. They could have given me a little bit more money for my car for what it was worth but it was fair.

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    Reviewed Jan. 13, 2018

    I took my title in and filled out the application with TitleMax. Their reps were nice. They took pictures of the car and the rep said that the bumper has been replaced. I explained to her that it wasn’t replaced, that it was just painted. And she said that it takes off the value of the car so I couldn’t get the amount that I wanted for the loan based on that. I had to take a lesser amount and it took a little longer to get the process done. The process was about an hour and 15 minutes but could’ve been faster. Still, the loan helps out at the moment but I got to work harder now and longer to pay the loan back.

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    Reviewed Jan. 12, 2018

    I drive by TitleMax every day, and I got my loan from them because it’s convenient, and I knew that they would lend me the money. The overall lending process was simple. It took 45 minutes, and I had a fine experience.

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    Reviewed Jan. 12, 2018

    TitleMax's website quoted me a very good loan price. But when I got to their office, the loan I got was three grand less than what their website's minimum would be which was a 29 at the low, and 59 at the high. In the end, I got 1,400 so I'm not a satisfied customer. It would be better for me to go on other places, but it was too late to attempt it. Other than that, the girl I worked with was very pleasant. She said the amount was low and even recommended that if I had time, I could go somewhere else. Then, when I got the check, I couldn't cash it because people didn't want to accept it since they changed their checking format. So, somebody accused me of a fraudulent check and it wasn't fun. It took me two days to cash the check, until I finally got to Wells Fargo bank. But they also almost accused me of fraud. So, the customer service reps of TitleMax in front were great. But their people in the back were horrible and misrepresenting their services.

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    Reviewed Jan. 12, 2018

    My wife had heard about TitleMax from her friend who had dealt with them before. The process was scary going in but once they started, things were okay. The rep was very professional and courteous. Working with them helped us clear up a few bills that we were falling behind on because of the Christmas holiday. We set out to do what we were planning on doing, and we got the money that we needed. We were hoping for a little more, but I totally understand the fact that there are circumstances that limit that, and it was enough.

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    Reviewed Jan. 12, 2018

    TitleMax was a good company to go with. I used them in the past, and most recently, I got a car title loan from them. They asked me what I was trying to get, they looked at the vehicle, and took pictures of it. And everything was processed and taken care of in a matter of 30 minutes. They're very professional, gave me my options, and helped me select the right loan for me. And the loan helped me pay some bills and relieve some stress.

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    Reviewed Jan. 11, 2018

    TitleMax's process was straightforward. I walked in there to check out my car, they gave me a price on it and I filled out paper works. The process took about 30 minutes. Their processor was professional and courteous. If I was in a little bit different situation, the loan might stress me out knowing what I had to pay back but I knew that I had some money coming and then I’ll be able to pay it back really quick. Their processor gave me how much it was going to be for a month. It did shock me. If the others didn’t know about TitleMax, I’d tell them to stay away from them because it’s meant to keep people in debt. It’s going to put a hole in you worst than anything you have. You’re definitely going to be missing out on a lot of stuff in your life. This is one of those things that they put in a poor community, to keep us poor.

    I’m blessed that I was in a different financial situation. I just needed that loan for the moment but I was going to get the money right back to give them back. If I had to pay the loan back out of my check every week, it will definitely push some stress in my life and it would definitely affect any household. Also, they put a lien on your title. They’ll give your title back once your payment is made, but if you don’t follow your payment plan, they’ll come and send somebody out to repo your car.

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    Reviewed Jan. 11, 2018

    The dude from TitleMax took a bunch of information from us, and he went to picture the cars and explained the different kinds of loans we could get. He was nice, and it was a good experience that didn’t take long. I got a car title loan which helped me pay some bills.

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    Reviewed Jan. 11, 2018

    I needed some quick money and I thought about TitleMax. I looked them up on the computer and filled out the application for a car title loan. Then I got call from the manager at the location where I got the loan. I was at work at the time so I got out within a minute or two after I hung up and went to their office. Both the staff at the location where I went were more than helpful and very friendly. I really appreciated them. The process was completed in about 15 minutes and working with TitleMax has really helped me out. I needed the money for my daughter who was getting married on January the 20th. As usual, the wedding cost a little more than what we thought so we needed some fast cash to pay off some of the vendors.

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    Reviewed Jan. 10, 2018

    My first time going to TitleMax was truly a easy process! Customer service was the best... Very friendly and very helpful. They work with you and try to meet all my needs in getting the right loan and payments for me. I would definitely recommend this location to any and everyone!

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    Reviewed Jan. 10, 2018

    TitleMax helped me make my mortgage, and it has improved my life. I had a brief moment with them, and it was good. I had all the documents and titles, then I filled out the application. The appraisal and approval process took about 40 minutes, then I had the check in hand. The person I dealt with was very personable, friendly and thorough in his explanation of the process. All in all, the process was simple, and they gave me good feedback on where to cash the check that was billed, and that made it even better.

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    Reviewed Jan. 10, 2018

    The TitleMax rep was very professional, detail-oriented, and he made sure he explained everything and I understood everything. Everything he did expedites the process and the payment if I was going to go through with it. It was a good experience and if I were to go with it, I would’ve gotten it.

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    Reviewed Jan. 10, 2018

    TitleMax was convenient and close by. I called them and then I also went in to do my paperwork. Getting a title loan from them was easy and quick. The guy who helped me out was good and helpful. He listened to whatever we asked and he was bilingual as well. The payments were hard to stay up on, but still, I would recommend them.

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    Reviewed Jan. 10, 2018

    TitleMax was pretty good. I was referred by a friend to them and their customer service was great. Their rep pretty much walked me through the process and it was very easy. He was well spoken and made everything clear about how much that I would receive and how much I have to pay back. He also made sure that he wrote down everything on the envelope so that I would know when the payment was due. The loan helped me with the things that I needed to take care of and made things much easier for me. I would recommend them. If you need a title loan or help with anything, you can check them out.

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    Reviewed Jan. 9, 2018

    Been doing business with them for years. Paid off a few loans and now at the end of another one. Made minimum payment in December and advised I to make payment in January. I normally pay them on the 15th and have been doing so for years. Today received a call that I was 67 days late and they threatened the car.

    Totally unnecessary to threaten a good customer. Never do business with them as you never know when they’re going to change up on you.

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    Reviewed Jan. 9, 2018

    I was doing everything online with TitleMax, then I got a call back. I enjoyed my experience with them and they were a good company to do business with. Their reps even gave me bottles of water and greeted me when I came in. Everything went good.

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    Reviewed Jan. 9, 2018

    TitleMax's service is everything you could ask for. The overall process took about an hour from beginning to end and it was easy. Also, the processor was knowledgeable and courteous.

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    Reviewed Jan. 9, 2018

    TitleMax has a very quick and easy lending process which took about 30 minutes or less. And their processor was very sweet and polite with me.

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    Reviewed Jan. 8, 2018

    The representative from TitleMax, Enrique, was very personable and I could see that he was trying to establish rapport. I was going to TitleMax for a title to get a loan for at least $240 that I needed for a bill and was able to get $570. The lending process was quick, too. And my customer service experience was good.

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    Reviewed Jan. 8, 2018

    TitleMax did an excellent job. I went up there, filled out the paperwork, and they checked it a lot to make sure everything was okay. Then they got me to wait for them to call my name. I got my car title loan in about 30 minutes and they were real polite. They were helpful and very professional, too.

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    Reviewed Jan. 8, 2018

    We got a car title loan from TitleMax and the process took about 30 to 45 minutes, which wasn’t even that long. The rep Sylvia was very friendly and helpful. We were needing to pay a couple of bills after Christmas, so the loan helped out. Plus the payments aren’t too high.

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    Reviewed Jan. 8, 2018

    I used TitleMax seven years ago, and Zachary, the gentleman that helped me out, was very helpful. I was in good standing with them, and they’ve done me right on both times. If you’re a returning customer, it’s not a hard process. You just have to show up, bring your title and ID, and then sign a few things. The process took about an hour, and the lending processor did his job, and was very friendly and helpful. The percentage rate also goes down when you’re a returning customer. The amount of money that you can get goes up each time you come in. So, that’s reason I went back with them. I was in a pinch and TitleMax helped me out, and they were great.

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    Reviewed Jan. 7, 2018

    The lending process at TitleMax was very easy and convenient. It took a good hour 'cause they were busy, but it was reasonable considering that there was only one person there part of the time, and a second person came in maybe after 20 or 30 minutes that we were there. It was the first time we’d ever done it, so they answered all the questions that we had, and was very polite, helpful and nice. They had excellent customer service.

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    Reviewed Jan. 7, 2018

    TitleMax's lending processor was great. I went in and told them the amount and everything I needed and they told me the process that I would need to go to. I am a new resident of Georgia so he explained the fees to me and that it will be a little different from Kansas. He gave me the whole description of how I would receive the loan and pay it back. However, I did not go through with the loan because I came with the balance myself. Overall, they had a good customer service. They were polite and very upfront about the process, and there was no hidden agenda.

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    Reviewed Jan. 7, 2018

    One of my friends told me about TitleMax. When I walked in their office, I told their rep that I needed a loan for $500. She asked me to sit down and said that she'd see what they could do. She took all the information, looked at my car, then she said “She's ’75.” But I told her I really need $500. She then talked to some other people, did something on the computer, and got me closer to what I needed which made me happy. The whole process took about 45 minutes. I appreciated them going the extra mile for me and the loan helped me pay my rent.

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    Reviewed Jan. 6, 2018

    TitleMax has a cheaper interest rate and their lending process for a car title loan was really good. It took 30 minutes and there were no issues at all. The lending processor knew what he was doing. Working with TitleMax has given me a bit of a stress relief.

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    Reviewed Jan. 6, 2018

    With people trying to pull a scam on me, I have about $25,000 worth of bogus checks sitting in my house. Though I didn’t really want to sell my bike, I had it up for sale. Then, my ex-wife told me about taking out a title loan. So, I got on a look online, found TitleMax, and they were pretty good. I had to take my motorcycle to them to do an appraisal on it, and the process took less than half an hour.

    However, I was looking at taking an off loan and they were only going to loan me $1,400, and I would have to pay $900 on top of that $1,400. But besides that, the lending processor I worked with was friendly and wonderful. She told me that when It comes time to my payment, it’s going to be made in store. She also said that I can pay it in any location as long as it’s a TitleMax. I drive a truck for a living, so it’s easier to have my ex-wife go on and make the payment because I don’t know where I’m going to be, and that she’s just right down the street from there. So, I make a payment and then I have to get it refinanced until I get the money to pay TitleMax off.

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    Reviewed Jan. 6, 2018

    I walked into TitleMax, I stated that I'd like to apply for a title loan and they had got me down someone with immediately. The rep walked me through it and filled out the application. She's very nice and courteous the whole time. They went out and checked up my truck and then as soon as they were done, we talked numbers and I got my loan. It helped me pay my rent this month which I really needed. And then, I just had my first child, so it gave me some extra cash to help with that as well. Compared to any other loan I've ever done, this is probably the most pleasant. Everybody in the store was very friendly. It was a good experience and I would definitely recommend them.

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    Reviewed Jan. 5, 2018

    South Virgina Reno NV store is the best team and his crew are the best in Reno NV. Thank you for your great service team. Will return soon and with other friend. Thank you again TitleMax Reno South Virgina store NV. The very best there is in NV.

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    Reviewed Jan. 5, 2018

    Upon arriving at TitleMax Pooler, I was immediately greeted upon entering the door. I had the pleasure of working with Theresa. She was professional, caring, and offered immediate answers to every question I had (both via phone and face to face). Initially skeptical to get a loan, but I was quickly reassured upon meeting with this team at TitleMax Pooler. Would definitely recommend to anyone needing financial resources!!!

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    Reviewed Jan. 5, 2018

    I've done business several times with TitleMax before. Recently I had a car title loan and it was easy. The process took about 20 minutes and the rep was great.

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    Reviewed Jan. 5, 2018

    It was easy to get a loan from TitleMax and their process didn't take long which only took a couple of minutes. Their reps were very professional and helpful, too.

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    Reviewed Jan. 5, 2018

    TitleMax's lending process took a while because we couldn't get proper pictures for the van because of the shadow from where we were standing and their processor helped me. We had to take a chair outside to my car and take a picture of the van. It was a team effort. We're both so short trying to get the picture but she was really sweet. The process was a lot easier than what I thought it would be. Even with the picture problem, it only took 20-25 minutes. TitleMax definitely helped me pay a couple of bills and get caught up with what I was behind on. And the layout that the loan processor gave me for the payment plan was very, very doable. Getting a loan from TitleMax is an easy process if you would just need a quick loan and planning on paying it back.

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    Reviewed Jan. 4, 2018

    I took out a TitleMax loan and made regular payments until I ended up on disability. I wanted to continue then to make payments but couldn’t afford $500+ a month. They were unwilling to negotiate and kept telling me they are sending someone out to repo my car. My disability is temporary but how can I ever pay them back if I have no car. The woman was rude and could care less about working with me. I borrowed 5K and paid just over $2K and to payoff the loan it’s over $6K. This was all within a 6 month period of time. She said they needed to make money off the loan or they’ll be out of business.

    I was nervous about borrowing from them but the girls in the store are so pleasant and reassuring until you have a major problem and ask for help then the stores can’t do anything and you can only deal over the phone. Like I thought it’s another way to take serious advantage when someone really is in need of help. There is a special place for businesses like that in hell. Take $2K and repo a 7K car for a $5k loan in 6 months I think they’re doing okay for themselves. Wonder how much more they’ll make with the new tax laws. I’ll bet everything I have the interest isn’t going down!!!

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 4, 2018

    I've used TitleMax off and on for years. Their lending process was easy and quick, and everybody was helpful. However, we've done a lot of running because the bank was closing at that time when we went to get the checks cashed. So, I had to get my title from another place. I finally got it cashed for $30 so that didn't leave me even extra money. Their reps have always been good in the past until the last manager got hard. They didn't seem to have much compassion or concern or care. They don't care about anybody. I've never been to this recent place before. I've been to one in another city. But this time, these girls were really nice, sweet and helpful. TitleMax has helped me from losing things at times. It kept me from losing my car and it's been positive in a lot of ways. I wish though that they'd lower their interest rate. Nonetheless, I would recommend them if anybody needed a loan at the moment and for somebody that could it pay it back quicker.

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    Staff

    Reviewed Jan. 4, 2018

    I've had multiple loans with TitleMax. They are convenient to use and they're fast. But the last one I had was pretty slow because they were waiting on somebody on the other end of their computer. Besides that, the rep I talked to was very nice, wonderful, and she knew what she was doing. She even remembered me when I came back in. I wish I could do more on a website as opposed to going online then going to their office and sitting down with a rep. It's just faster to go in there, put a couple of buttons, bring my account up, then hand them the title then and there. But if there's no any other way, it's okay. I understand how it works.

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    Staff

    Reviewed Jan. 4, 2018

    It was easy processing my car title loan with TitleMax. I did it on the computer. I was expecting a shorter time but took about 40 minutes. Their rep Kimberly was very nice. She kept my grandson entertained as I was with him. I had a very good experience and I recommend them to anyone else that might need that service.

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    Reviewed Jan. 3, 2018

    TitleMax is a great place to do service with, they are very experienced in the title loan business and they treat their customer great. You get the best rates at TitleMax period! I Recommend TitleMax.

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    Customer ServicePrice

    Reviewed Jan. 3, 2018

    TitleMax was the first one that popped up when I did a research. I know that it is a title loan so I just Googled their closest office. I filled up an online form and I got the phone call back from a person. It was one of several options that we had until we decided to go for it and then we went down to their office. We were the only ones there and we had good service. We brought all the necessary paperwork and identification papers and the whole thing was done in 45 minutes. My TitleMax loan helped me out tremendously because we're in a situation where we're middle deep financially. My fiancée’s work got flooded and shut down in Harvey and my line of work is kind of specialized.

    So, my hope of finding a similar job is extremely slim. I've been self-employed for the last 25 years and then the market fell off. The oil price has been down and everyone was waiting for it to go back up. I needed to make a decision on what to do. So, I'm doing a career change at the age of 52. This loan will carry us over this little financial bump. TitleMax is a good business because it's a cheap loan. Sometimes, you don't really have an option and it's sad. If you're in the situation that we were in with all the bills closing in and there's income within the next couple of months, any short-term financing is preferable. It was the best thing that we could figure out.

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    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2018

    When we went in, everybody at TitleMax was friendly. The guy that we worked with and the other two individuals in the office were great. Their loan process was also very easy and very quick. They said it was a great upfront, so we were very pleased. We recommend them.

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    Staff

    Reviewed Jan. 3, 2018

    TitleMax was the one that was most convenient. We went to two locations and the first one was not able to help us. But we got really good service from the second one. They were really helpful and were willing to work with us. We were borrowing the money to see about getting an RV that we would be able to use as a home and TitleMax helped us out.

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    Staff

    Reviewed Jan. 2, 2018

    The staff at TitleMax explained everything to me. I worked with two people. Both of them was friendly, explained the loan details and walked me through it. I wasn’t left wondering what was going. I know exactly what was going, what I was signing up for.

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    StaffProcess

    Reviewed Jan. 2, 2018

    My auntie referred me to TitleMax. It's the first title place I've ever been to and they just gave me a $200 title loan on my Dodge. Nevertheless, their process was easy which only took about an hour and 30 minutes, and that was because we had to wait for the home office. Their processor was really nice, bubbly and helpful. TitleMax has helped me pay some of my bills that I needed to get paid.

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    Reviewed Jan. 2, 2018

    TitleMax has a very good process, pretty simple, and easy. I came in there, showed my title and then bring my car. However it took a little bit of time because their computer crashed, so they had to wait for it to reboot. But I got the check the same day. It definitely relieved some stress and the whole experience was pretty good.

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    Staff

    Reviewed Jan. 1, 2018

    My friend had a good experience with TitleMax so I decided to go with them as well for a title loan. I just brought a car there and the title, and after 30 minutes, it's done. The rep there was great and everything worked as expected.

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    StaffProcess

    Reviewed Jan. 1, 2018

    I liked the appearance of TitleMax's location. Getting a car title loan from them wasn’t as quick as I thought it would be, and it took a total of two-and-a-half hours to complete but for the service, it was fine. The representative was very helpful. He was thorough and explained every detail of the process, the why's and how's, so it was comforting in the end that we go through the process.

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    Punctuality & SpeedStaff

    Reviewed Jan. 1, 2018

    The lending process at TitleMax was easy-peasy and quick. I was in and out probably 30 minutes tops because I actually walked into the store, but I had registered online before I even got there. The rep there was very respectful and very attentive and she helped me walk through all the processes on the screen. She couldn’t have been better. However, I wish the 30-day period was a little bit longer, but it did help me pay my rent so I can't complain.

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    Staff

    Reviewed Jan. 1, 2018

    It was easy getting a loan from TitleMax. The entire lending process can be completed within an hour, depending on how busy they are. Their processors are thorough and easy to work with. I know some of them from dealing with them in the past. They were friendly as well. It was a good experience and I was very satisfied.

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    Staff

    Reviewed Dec. 31, 2017

    TitleMax gave good service when I got a car title loan from them. The lending process was done in an hour and it was easy other than having to sign all the paperwork and sometimes the internet would shut down. Their rep was very straightforward and explained everything. The payments are kind of high, but it was okay working with TitleMax.

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    StaffProcess

    Reviewed Dec. 31, 2017

    TitleMax was well established and they had a lot of good online reviews. The gentleman I dealt with was fantastic. We were worried about getting too much and being unable to make payments, and he was very reassuring throughout the entire process and walked us through it because it was the first car title loan we’ve ever done. Getting the loan was definitely a great help during Christmas. And the update that we got about when we have to do our first payment was also very helpful. My experience was definitely a breeze.

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    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2017

    TitleMax's representative was friendly. And the process of getting a car title loan from them was fast, easy, and convenient. I would recommend them.

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    Reviewed Dec. 31, 2017

    I have used TitleMax in the past. It took about an hour to process the car title loan. You just got to prove ownership of the car and that you're working. The people there treated me good.

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    Punctuality & SpeedStaff

    Reviewed Dec. 30, 2017

    Todd and the entire staff at TitleMax are very helpful, friendly and go above and beyond. I would certainly recommend them. As a small business owner it’s a relief to know there’s a safety net when it’s time to pay my employees and large companies we do work for are a few weeks late paying us because someone’s on vacation!

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    Reviewed Dec. 30, 2017

    I was referred to TitleMax by someone who was in the same position that we were in. I checked it out and got a title loan on a motorcycle from them. The process was simple and took an hour to complete. I dealt with the manager who was knowledgeable and really good. TitleMax was helpful and I'd recommend them.

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    Punctuality & SpeedStaffProcess

    Reviewed Dec. 30, 2017

    TitleMax was fast and convenient. I applied for a car title loan, and the process was completed in less than 30 minutes. The representative did it through the computer and he waited for an approval. He explained the details of how it works. And it worked out very well. He was a good guy.

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    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2017

    I got a loan from TitleMax upon my car title. Although I hated to do it, I had to apply for the loan in town since I needed the money at that point in time. But I felt that I could trust TitleMax and I felt very safe that my car title was in good hands with them. Everything worked out as I expected with my car title loan, so I loved it. The lending process was quick, easy and convenient. I just went in there with my title and they did the appraisal and loaned me the money. Then they told me how much I would pay back and I could work within everything.

    The attitude of the lending processors and my interactions with them were very great. They made me feel at home and comfortable about what I was doing. The man that helped me was very polite and made me feel welcome. Working with TitleMax has been good. They were very helpful and got me out of that hard spot that I was in, and I couldn't be more thankful. I've already recommended a few people to TitleMax and I'd do another title loan all over again with them after I get this one paid off.

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    Punctuality & SpeedStaffProcess

    Reviewed Dec. 29, 2017

    TitleMax made their process a lot easier and quicker than everybody else did. Getting a title loan from them was extremely convenient. I was in and out in 30 minutes, and they gave me my check right away. They were straightforward with everything and they answered all my questions very clearly. They didn’t require any extra paperwork to bring in. I just had to bring my ID and everything else was electronic. And it was really simple and fast. Their representatives were friendly and professional and they were very clear about their intentions. I had a really good experience. If I would want to have to get a title loan, I would go back to them. It’s a great place to go if you need cash on the fly. They don’t make it as cold as anybody else does. They’re very understanding.

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    StaffProcess

    Reviewed Dec. 29, 2017

    I filled out the application for a car title loan, then TitleMax took the pictures of my car in to see if I got approved. And then they told me how much I could get approved for. I accepted it and got a check. The lending processor was really helpful and good at explaining everything with the questions I had. She made sure I understood the application and process altogether. The entire process took 30 minutes and it's something simple for everybody. They're really good at approaching customers. They're well all around and so far, I like it. I'd tell my friends to get a loan with TitleMax.

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    Price

    Reviewed Dec. 28, 2017

    I was behind on a payment and only had 4 payments due at 176.00. I called to tell them when I would be making a payment. They told me that if I came in they could refinance it with cheaper payments and paid in 5 months. I went in after having major surgery and it took them about 2 hours to do this. I was in a lot of pain so my thinking was not good. It ended up that I would have interest only payments of 124.00 and I could pay more than that. In order for me to have loan paid in 5 months I would need to make payments of 300.00 or more. Of course I was in pain and I signed. The problem they assured me my payments would be cheaper. That was a lie. I am making double payments than before. They are dishonest and took advantage of my medical condition.

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    Staff

    Reviewed Dec. 28, 2017

    My mom dealt with TitleMax before and I got a loan from them too about three years ago. When I was in a jam, I went through them a second time and they were able to get me what I needed. I took out a pretty heavy loan but it was not too big. It was something to get me through the holidays. My rep was very helpful and she got me back the biggest I could get back. They came at me with a number and I told her what I wanted to get and she made it happen. She was able to get me an extra $50 on top of that for being a return customer.

    But it's a little bit different how TitleMax does it in the city of Houston and when they do it in the county or outside the city limits. I got a different deal. Over there, you pay a payment and part of it goes towards a principal but over here, it doesn’t work like that. Other than that, I had a good experience. Business picks back up towards the end of February so hopefully, I could just pay the interest that they’re telling me about so I can just pay it off in full towards the summertime or before the summer. I would recommend TitleMax to those who are employed and they have money coming in and they happen to be in some type of a jam. I’ve referred it to a couple of people too. If you own a car and you have a title, you won’t have to just sit there and depend on the banks all the time. TitleMax is there to help.

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    Process

    Reviewed Dec. 28, 2017

    Getting a car title loan from TitleMax was easy. It wasn’t complicated and they didn’t need a bunch of information. Their loan processor was really thorough and the process was completed within 20 minutes. I'd recommend them.

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    Customer ServicePriceStaffProcess

    Reviewed Dec. 27, 2017

    My lending experience with TitleMax was a very easy, painless process. I called on the phone and the representative that I had actually set it up at my nearest location. So, by the time I went into the actual location, they already had all of my information. I was in there for about an hour and a half. The representative I spoke with on the phone and everyone in the actual store were very nice and polite. They were pleasant with me. My interest rate was bad though. Experience-wise, I have nothing but good things to say. But financially, I would not recommend anyone ever go there.

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    Punctuality & Speed

    Reviewed Dec. 27, 2017

    My experience in getting a title loan with TitleMax was great. A different lender offered me more money, but it was a contract kind of thing with them and I had to pay the loan back after a year. On the other hand, with TitleMax, if I could pay my loan back before before the year was up, then I'd be done with it. The overall lending process at TitleMax was fast and easy, and it took about 30 minutes maximum. The lending processor was great. He was fast and knew what he was doing, and he even had toys for my son. Working with TitleMax has made my loan and its processing a bit easier and faster than I expected. I would recommend TitleMax and, in fact, I've already recommended them to a friend.

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    Customer ServiceStaffProcess

    Reviewed Dec. 27, 2017

    TitleMax was close and their reviews online were good. I got a car title loan and it was definitely easy. I just went there and applied and they told me whether I was approved or not. Both of the lending processors I talked to had a great attitude and they were very knowledgeable and they answered all my questions. I would tell my friends how nice and friendly they were, how easy the process was, and what a great job they did.

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    StaffProcess

    Reviewed Dec. 26, 2017

    TitleMax did everything for me when I got a loan. They have a computer set up on one side and all I had to do was put my information in and all the paperwork that I signed. The process was easy and took about 20 minutes. The loan processor was cool, nice, polite, and knew what he was doing. TitleMax helped me.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Dec. 26, 2017

    I was looking online and try to compare the interest and TitleMax seemed like the easiest and the fastest 'cause I needed money fast. The process took about 30 minutes and the rep was very informative. She explained to me how the payment and the interest works and everything that I needed to know about the contract and about putting a lien on my truck. The money I needed was for an apartment because we had just moved from out of town and we were short on deposit. So it really did help a lot. Working with TitleMax is fast and easy. They don't obligate you. If you call, they'll tell you how much you can get and if you want it that's fine. If not, you could still walk out the store.

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    Punctuality & SpeedStaff

    Reviewed Dec. 25, 2017

    The process of obtaining a car title loan from TitleMax was good and went really smooth for me. It was completed in 45 minutes, from the moment I walked in 'til the moment I walked out. It was my first time doing a title loan and I went in, in an emergency, as I needed it for my rent. So, they asked me for my ID and driver's license and then they inspected the vehicle. People told me not to do it because it would be too high in all of the steps but the TitleMax staff told me everything upfront, which I appreciated because I didn't feel pressured to do it. They were really professional, very thorough and articulate. I was stressed out and TitleMax made my life easy for me that time. The loan was the solution and it worked. Now, I'm back focused on work.

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    Punctuality & SpeedStaff

    Reviewed Dec. 25, 2017

    I got a title loan through TitleMax and it was quick, easy and to the point. It took only about 30 minutes and all the paperwork was done. I went with them because of the convenience and the lending processor that I worked with was very nice. Working with them made my life painless and I'd highly recommend them. If anybody's going to need a short-term loan, TitleMax is a great place to go.

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    StaffProcess

    Reviewed Dec. 25, 2017

    I've gotten truck title loans from TitleMax. Their process was easy and didn’t take very long. Their lending processor has been very nice, and I went back to him a second time. I have six children and the loans I got from TitleMax helped me out. I will recommend them to somebody. Their service is excellent and they will try to help you any way that they can possible.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Dec. 24, 2017

    Other people that I've known told me that TitleMax is one of the best lender companies. So, I decided to try them out. I went to the location and got a car title from them. I asked the lady there how the process was and she explained to me the whole title thing. I would have to have the automobile there and that whoever was listed on the title had to be there as well. They would base it off of what value it is and then they will decide how much they can lend you. That process took about 45 minutes to an hour, which was quick. That's why I recommend them. She was very helpful and willing to answer my questions. She was there every step with me. It actually helped me out. So, it took some stress off my shoulders. It was definitely a help.

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    Staff

    Reviewed Dec. 24, 2017

    When I heard about TitleMax they seemed reliable and a better source to use. I got a car title loan from them and it only took a few minutes to process as their office wasn't crowded when I went there. It was pretty smooth and their rep was great. The loan was a short term fix for me and I am completely satisfied.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    Kathy and Tamika are the best. Their service is great and they take their time to make sure you understand and have everything you need in order to receive help. They are the best I have seen in customer service, and I will only work with them when I need help. The company should use their level of customer service as training and to get the other employees to that above average standard.

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    Reviewed Dec. 23, 2017

    Titlemax has really good reviews so I chose them. They are awesome. They really helped me a lot and were very nice and understanding of my situation. Getting the loan was a pretty easy process. Once I had all the paperwork, it was like an hour to complete.

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    StaffProcess

    Reviewed Dec. 23, 2017

    We used TitleMax when we lived up in Ohio. The title loan on our car that we recently got from TitleMax gave us money for Christmas. It took time the first time going through all the different paperwork, name, and address, but we didn’t have any problems with it. The lending rep was personable, and the process was completed in half an hour.

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    Customer ServicePrice

    Reviewed Dec. 22, 2017

    I walked in one day to get a title loan on my SUV Nissan Pathfinder. They were nice enough I thought and it seemed the same as a car loan, so I thought. 1 year later, with the loan paid back plus $500 in interest, they took my car and want me to pay $4,200.00 to get my SUV back. I am a widow of a Veteran and can't pay that amount. Frankly, that's enough to buy another car. They are unreasonable and greedy for interest against their sanity. I tried to call corporate in the lone star state, but no answer or care.

    The worst thing about Title Max is that they throw this rationale words at customers that it's a "high risk loan". Well, it's really a "higher risk loan" against consumers, who lose not only their money, but their car too. The Devil takes people to Hell really easy for dollars that all have to leave to the grave robbers.

    But the soul has to pay God for the interest of the soul because all those witnesses, including the mother and her 6 children that stands against them in this life and the afterlife. Is it worth getting a loan with TitleMax? No it's not. But it sure is worth being one of the witnesses against the wickedness of TitleMax. Somebody will eventually file a "Class Action Lawsuit" against the Company and I will stand in that bread line against their interest.

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    Process

    Reviewed Dec. 22, 2017

    I was looking online at who gave the better rates and TitleMax did. The loan processor was very nice and upbeat. I did an application and I had to sit down and wait my time, then I got on the computer, and went out. And after some time, I went back and they gave me the amount that they've had to give me for the loan. It took an hour and a half to complete the process and it was quick. I got a car title loan from them and it had helped get rid of my bill. I would recommend them.

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    Titlemax is a good company. Getting a loan from them went good. The process took a couple of hours and the people there were able to answer all my questions.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Dec. 22, 2017

    I made an appointment with another lending place for a motorcycle loan and showed up to the wrong place. I went back home and did a Google search and found TitleMax close to the house and called them. And, they were actually open an hour later so that worked out for me. Their lending process was lengthy and took about 45 minutes to complete, but I was glad that the lady who helped me was very knowledgeable because she knew exactly what to do. She was taking pictures of different documents while I was reading over some documents. I would have hated to have somebody who wasn't as good as her.

    We had an immediate need and TitleMax helped that out. And now, we just need the structure to make sure we pay it back considerably early. The rep said they have the lowest interest rate in the industry but it would still be much more than the principal if I go the full two years. It was really cut and dry. There was no promise of the moon. They really seem to be straightforward.

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    Staff

    Reviewed Dec. 21, 2017

    The lady from the TitleMax office I went to made the overall lending process easy. She was nice, cooperative, and helpful. I went to another one three days before and I didn’t like them. I told the lady I first went to that I wanted to see how much I would get approved for. And when she had told me how much they would approve me for and I told her I would think about it, she got totally mad. And I then went for the TitleMax where I got a truck title loan from.

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    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2017

    I had an awesome experience at TitleMax. I like how quick it was. The people there were super friendly as well. They took care of me right away and asked me if I wanted coffee. It was easy dealing with them and the coffee was good.

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    Reviewed Dec. 21, 2017

    I am more familiar with TitleMax than anybody else so I went with them. The overall lending process was pretty easy and it was done in about 20 minutes. The people there were all nice. The rep was pretty good and knew more in what I did about everything. Working with them actually helped us get a place, so it's been awesome.

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    Customer ServicePricePunctuality & SpeedStaffProcess

    Reviewed Dec. 20, 2017

    My experience with TitleMax was very good from the people I spoke with on the phone and in the office. Spring Valley location. The process was easy as they said and the documents needed were as they said. Everything was quick and easy. My problem was that I had given my vehicle info online and was given a quote of possibly borrowing $5700 to $8700k. My blue book value was about $5400 on a good value. However they claimed my vehicle was only worth $1000k and since the min is $2600 in CA they were not able to help me.

    They valued my vehicle at the low end of the trade in value for a dealership. KBB said trade in value was $1000 to $2900. Had I known ahead of time, I wouldn't of wasted my time. So be aware. The quote you get in the office is the lowest end of a trade in. Check KBB before going in. I was disappointed because I had called and checked online for answers to my questions before going in so I wouldn't waste my time but I did regardless. So I recommend checking KBB first or calling and asking specifically about your vehicle's worth to know what you can borrow.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    TitleMax was very detailed on their policy, the rates they would have us to pay back and on answering any questions I had. Although it was difficult to be with them, everyone was polite, patient, nice and professional. The lending process for a car title loan took about 30 minutes. This was my first time working with them and it was very convenient for me because I didn't borrow a lot and didn't receive much text in the mail so it was very helpful. Overall, it was a really good service.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Dec. 20, 2017

    One of the loan stores of TitleMax was on the way to my home and I saw it everyday, and their commercials said that they're easy to apply with and they have more on a loan, so I got a title loan from them. The lending process was completed in good time, in less than a day. The lending officer got everything processed fast and she gave me all of the information with my application so quickly. I had a good experience with TitleMax and the customer service over there is so good.

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    PriceStaffProcess

    Reviewed Dec. 20, 2017

    My TitleMax loan helped with the medical cost. The process was wonderful, easy and convenient. Their staff was nice, polite, very helpful. And even things that we would never ask about they still know.

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    TitleMax Company Information

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    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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