TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    Page 23 Reviews 4035 - 4235
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2018

    TitleMax is convenient and the reps at the location that I go to are really helpful. They don’t waste your time and take all day. They get you in and out quickly. I’ve dealt with them before. I needed some extra money and I went there to get a car title loan. The rep that I worked with has always been awesome. TitleMax has helped me out a lot.

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    Customer ServiceStaffProcess

    Reviewed Oct. 11, 2018

    I saw TitleMax and I stopped by. They seemed to be a bigger company than other lenders, so I chose to go with them. Their process was okay, but they should give out paperwork to their clients. They told me that no actual document would be given to me but I would've preferred an option to print them out and have the hard paper copy. I tried to call the number they gave me twice about it but I couldn't get through to them. One person connected me to a department for old accounts which wasn’t even involved with it, then the other one didn’t know what I was talking about. That was terrible and kind of irritating. Other than that, the process took over an hour to complete and the rep I worked with was good and very friendly. Go do it with TitleMax if you need to.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Oct. 11, 2018

    TitleMax was located right down the street from my home. I went down there and got a car title loan which I paid back with interest. Their process was weird and awkward for me. I’m not the type to do loans and it was something new. But the whole thing was done in about 30 minutes and that was fast. Also, I worked with two different people and they were both very professional, friendly, and patient. They answered all of the questions that I had at the time. Working with TitleMax relieved stress, but because I got the money for handling my business, at the same time, I had to pay more money back and that was stressful for me. Other than that, if anybody needed some money, I would refer them to TitleMax. They have an easy and quick process.

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    Customer ServiceStaff

    Reviewed Oct. 10, 2018

    TitleMax's manager, Tim, was really good. He’s a people person. I got a line of credit type of loan from them, just like a car title loan and the whole process was completed in about 45 minutes. I just filled out the paperwork, waited for the approval and they cut the check right there. Their reps were fine and their customer service was really good. If I have to go back to them, I will, over anybody else.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 10, 2018

    I got a car title loan from TitleMax. It was close to where I live and the process was fast and easy which only took 30 minutes to complete. Their reps were helpful with the questions that I have. I will recommend TitleMax.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 9, 2018

    A title loan would be my last resort to get help, but if you need it, TitleMax is helpful. I got one from them and I used my loan to go back to school. The process took about 20 minutes and the rep I worked with was really nice. He was also easy to talk to and wasn't pushy. The whole thing was kind of done for me, so it was easy. With TitleMax, I didn’t have to have an extra key for my car made and that was what made me go with them initially. They also work with you if you're late, so you're not gonna lose your car if you're a day late on the loan.

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    Customer ServicePriceStaff

    Reviewed Oct. 9, 2018

    We used the TitleMax once, before and this time around, I borrowed $1,000 on my truck. I called them, let them know about what I was looking for. Then I went over to talk to them, and pawn there. The processor took down my information and driver’s license. I talked for a few minutes and went through my options, how much I could borrow, and how much I’d have to pay back every month, and how long it would be. She explained everything pretty well. I went through the process of them taking pictures of my vehicle, and sent something to whomever, on the computer, and got back an okay. The whole thing from start to finish took 40mins.

    Being able to borrow the money on my truck helped a lot. I was able to take care of a few things, like our rent. They only charge a decent amount compared to all the other places that you call. All the other places I’ve called and talked to wanted almost double of what I had to pay back a month on this loan. So I’d definitely tell my friends to go to TitleMax first.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Oct. 8, 2018

    TitleMax's process was very efficient. They had their staff ready to go. She walked me all the way through the process and thoroughly explained everything. Their rep was wonderful. She was professional and she answered my questions. Going with them is easy for me because I can pay the loan off in lump sum. So far, I’ve done it twice and the last time, I’ve been done with my loan in less than three or four months. My kids travel internationally and I’m always afraid that if they call, I don’t have the money available if I have to go somewhere. The last time it happened, my daughter required $2,800 immediately. I’ve got two of them travelling around right now so when I know they’re travelling, I make sure that money is sitting there and if I don’t use the money, I just pay it right off. I'd tell others that TitleMax is a quick and easy way to get a loan.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 8, 2018

    I've seen TitleMax commercials and I used them based off my family's recommendation. The lending process for a car title loan was great and super easy. There was a little complication at first, but they easily resolve that and it was quick. So, everything went well. The representative's customer service was great too. Having used TitleMax definitely made an impact for me and I plan on further using them.

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    Staff

    Reviewed Oct. 7, 2018

    I talked to my old boss about getting a loan and he told me that TitleMax was the best place to go. The rep answered all my questions and didn’t get annoyed. I got a title loan on my car, something that would be quick and easy to pay off, that I’m not gonna spend a whole bunch of money and freeze my title. TitleMax was really great and professional. They explained everything to me and walked me through everything fully without losing their patience.

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    StaffProcess

    Reviewed Oct. 7, 2018

    TitleMax told me that they were the lowest compared to other companies. I went for a car title. The processor had a good personality, she told me everything about the loan. They then gave me a check. The whole process from when I came in, gave my information and then got a approved for the loan, took 30mins. TitleMax helped me out and I would tell my friends to go there.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2018

    I was impressed with how quickly TitleMax got the lending process done and how easy it was. It took only 45 minutes to be completed. I got a car title loan and I was written a check. The rep was very friendly and even if it was his downtime, he started a conversation with me so he was pretty cool. I'd definitely suggest TitleMax to my friends.

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    StaffProcess

    Reviewed Oct. 6, 2018

    I needed money and when I went to TitleMax, the overall lending process was easy and smooth. I did it online at first then I went to the store. There, the process took no more than 30 minutes and I worked with a representative. The TitleMax people were amazing.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 5, 2018

    I didn't have a good experience with TitleMax. I didn't even end up getting a loan. They gave me the runaround all day for two days. I went up there, with my car. I told them that I just bought a car, but the car was having issues, so I needed to get a loan to try and get it fixed. I didn't have the tag, so they told me that they'll go ahead and pay for the registration, and the taxes, but they will take it out of the loan. So, I told them, "Okay."

    I met them at the County Tax Commissioner’s Office and they said, "Well, this is the wrong county. We have to go to Rockdale. So, can you come back tomorrow?" I told them that I had to work, it will have to be early. They said, "Okay." They called me at 6:00 that day and said, "Can you come in at 12:00? 'Cause that's the time that the person who can go to the tax office with you will be in." I said, "Well, I have to work. Is it gonna be quick?" They said yes.

    I got up there, I had to redo the application all over again and I didn't have the car with me because my tire went flat. So, I had someone to bring me up there, so I wouldn't miss the appointment. I had to leave there, go back and get the car 'cause they said they couldn't transfer the my car’s pictures over. I ended up calling the corporate office because they said they were waiting on corporate. So, I was trying to figure out what was taking it so long. When I got on the phone with them, they said they were gonna connect me with the manager. They did, and I don't know what she told him on the phone about my tag, but I had a temporary tag on my car.

    He said that whoever sold me the car should've paid the taxes. I told him that they wouldn't pay the taxes on the car because it was a private seller. So, why would they pay the taxes on the car? He said, that he doesn't feel comfortable getting involved in it, so he’ll just approve the loan at this time. I took two days off work just to get there. So, I lost money trying to get a little bit more money, to get things taken care of. So, it was just pointless. If they were not giving me the loan, they could've told me that on the first day.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2018

    TitleMax's lending process was good which only took about 15, 20 minutes. They wrote me a check and the funds were available as soon as the application got approved. Their customer service team informed me everything that was going on in a timely matter. Everybody was awesome. I’m satisfied.

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    StaffProcess

    Reviewed Oct. 4, 2018

    I’ve done a title loan from TitleMax before in a different vehicle. I needed money and they made it happen. Their process was easier compared to others and the rep knew what he was doing. It only took 15 minutes to process and I was able to have an immediate access to the funds. I just took it to the bank and cashed it out. Overall, my experience was good.

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2018

    The lending process with TitleMax was really fast. It took me about 30 minutes. I just walked in, showed my title, driver’s license and gave a few references, and I was good. They explained everything and they were very helpful overall. I really needed the money for repairs, so TitleMax saved me in that sense. They now have an app that is real helpful and convenient. I don’t have to drive to the place, and I can just pay online.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2018

    I needed some extra money real quick. TitleMax was the first I’ve seen so I went online and then I called them. I got a car title loan from them in 15-20 minutes. They made the check right there and as soon as I got it, I cashed it. Their process was quick and easy, and their customer service was good. The people were great and ready to help. It was a good experience.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 3, 2018

    TitleMax's process was quick and easy. I got a title loan from them which took 30 minutes, max. Working with TitleMax has been good. The rep that helped me was really friendly, cool, easy to work with and nice. It has been a fun experience.

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    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2018

    I like the way that TitleMax have their stuff set up. And with them, you don’t pay all in, so some of your money goes to your principal. I got a car title loan from them and their process was great! It didn't take much time and that was pretty cool. Also, the rep I got helped me in multiple ways. There were some little glitches that I had and she gave me the avenues to get that taken care of. She had the answers I needed and that was wonderful because I was concerned about what I was gonna do. The loan has helped me immensely, too. I was really in a bind and I didn't want to do that with my car title, but it'll be all right. I feel like if there is a problem, I can tell TitleMax and they’ll work with me. All in all, I was very pleased with my experience. They were very professional and they didn't drag things. I would recommend them to anybody and if I ever need anything again, I'll go right back to them.

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    StaffProcess

    Reviewed Oct. 2, 2018

    My brother recommended TitleMax to me. He said the process was easier and smoother, and it didn't take as long. When I got a car title loan from them, the process took about 45 minutes to an hour. The rep that I dealt with was very nice and helpful. She made me feel comfortable with the whole process.

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    StaffProcess

    Reviewed Oct. 1, 2018

    TitleMax was only one that I could get a hold of so I got a title loan from them. I needed the money and I got it. Their process was great and their rep was really friendly and very professional. I was very comfortable working with them.

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    Staff

    Reviewed Oct. 1, 2018

    I looked on the internet and saw TitleMax. They were the closest one to me. I was wanting to add on to my house, so I went in and applied for a loan. That was the quickest way for me to get the money and their process took about 30 minutes to complete. While I was doing the application, their rep went ahead and put everything through. Then I went out, did the pictures, and the rest of the paperwork. I got really good help from TitleMax. I’ve referred them and I’ll be using them again next time.

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    Punctuality & SpeedStaff

    Reviewed Sept. 30, 2018

    I got a car title loan from TitleMax and they came through. There was a couple of odd technicalities during the process, but I understood where they came from and why they needed them. Their attendant stayed late to help us, and went through all the paperwork. She was extremely understanding. We had kids and there was a ton of room at this TitleMax location with a little bit of something for the kids to do, so that us parents can focus on we’re trying to do without being driven nuts by our children. They really helped a lot. It made our experience comfortable.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2018

    I'd recommend TitleMax to a family member. I got a title loan from them and they were good. They took care of me. I kinda feel like all the little extra fees are unnecessary, but I understand that they got to make a profit, too. Their lending process was easy and quick. But mine took an hour long because it was my first time and I wanted every single thing explained. I had a great interaction with their rep and he was cute. He explained everything and they didn't turn me off. I really believed their customer service and because of that, I'd come back to them even though I don't like their fees. Also, I was able to pay my rent with the loan money, so that was awesome.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2018

    I came across TitleMax when I looked at the reviews on the internet and I went through their lending process. It was good, quick, and took about 35 minutes. I worked with Tiffany and she was awesome, very nice, and pleasant. Working with TitleMax helped us a lot and they were very pleasant to work with. They explained everything and everything went well.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2018

    TitleMax offered the best fair deals. They know that sometimes you go through a tough time then they help you work with your situation if you ever have a problem. My rep went over and beyond for me. She told me to read the forms which I went through each one very quick and understood everything then she got me through the process of filling that form with the information. The problem was that there was an issue with the computer and she had to restart, but she fixed it. She also told me about the new TitleMax app which really helped link everything else. You won’t have to worry about making it on time to a location, you can just be on your phone. It's more convenient and it takes an order in no time. Anything you got going on, your app’s got you right there.

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    Online & AppStaffProcess

    Reviewed Sept. 28, 2018

    TitleMax was more reputable than all the other lenders that I looked into and I didn’t trust the other ones. I got a car title loan from them. I worked with Francisco, the general manager, and he was wonderful and knowledgeable of the system. He took the time to explain everything in detail so I would understand how the loan works. The rep, Martina, in the office was great too.

    The lending process was so smooth and it was completed in 35 minutes, although there was a glitch in the computer system with signing some documents. But the staff made the system user-friendly with the app and they printed the documents off and I signed them. My loan with TitleMax, which I didn’t have that long, is paid off now and that is great. Their system is just being rolled out, but once that system gets through the process would be easier and more convenient for the customer. Other than that, had a great experience with TitleMax and the whole thing was spectacular.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Sept. 28, 2018

    A friend of mine had told me about TitleMax. I was just told that they were quick and that they would be the best person to go to. They were very friendly. I had some questions for them because I really didn’t want my credit pulled and that was fine, so it was a closed deal. After they answer all of my questions, I was curious about how they went by doing things. I have spoken with a gentleman at first. He was really nice, and the young lady that did the application was extremely nice, told me about everything. The whole process took less than 30mins. Getting the loan solved my issues. TitleMax would be the best place to go. They have a lot of experience, and all were friendly, and they don’t try to take advantage of you.

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    Staff

    Reviewed Sept. 27, 2018

    I needed help with something I was going through, and TitleMax has made it easier for me. I got from them a van title loan and the lending process was perfect and was completed in 30 minutes. The representative was nice and she helped out a lot. It was a great experience with Titlemax all the way around.

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    Customer Service

    Reviewed Sept. 27, 2018

    I had a good experience with the customer service in TitleMax. The overall lending process took about 10 minutes and it went well.

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    Staff

    Reviewed Sept. 26, 2018

    TitleMax was the closest one to my location. I applied a loan for my Trailblazer and the overall process was good. It did not even take 30 minutes after sending the paperwork and inspections. TitleMax is a good thing to go for. I went for one thing, but they actually hit me up with the other thing as far as building my credits, so it wasn’t necessarily a bad thing. It was a win-win. They were quite friendly and very helpful as well.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 25, 2018

    I see TitleMax all the time as I live down the street from them. Their location was convenient for me. I didn't need a large sum of money, so I thought they should be able to help me out. I applied for a truck title loan and got $500. I had called first over the phone then they set an appointment. I went to the appointment but I was missing some documents. The representative explained to me what documents I would need and I was able to get them easily. The process was completed in about 30 minutes and it was simple, quick and not confusing at all. They explained everything thoroughly, so everything was pretty smooth and easy.

    The representative was polite and she took care of everything. She took the time and made sure I understood everything that she was explaining to me about the terms and conditions after 'cause a lot of people don’t really understand that process of paying back, base pay, and principal pay. I appreciated what she did. TitleMax got everything right the first time. If you need a quick loan, something easy, go to TitleMax. I don't think you will have any problems with getting what you need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2018

    My wife and I were robbed and the lady who robbed us spent every dime that we had. We were going through the process of recovering the money and we needed money right then and there to pay rent. My mother referred me to TitleMax and I called them and asked for information. The general manager in Denton who I spoke with went through everything in detail. It seemed like a good fit for us than other places.

    My wife and I went to the store and the representative asked for the title. Both my wife's and my name were on it so we had to go get her ID. He went ahead and processed the paperwork while we went to get her ID. When we came back, we were done in a matter of 15 or so minutes. It was quick. He was really clear, he slowed down in everything that he described, and he took his time to explain so that we could understand better. He was just perfect and extremely professional. He also approved us for the perfect amount of money.

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    Punctuality & Speed

    Reviewed Sept. 24, 2018

    When I got the car title loan from TitleMax, it was a quick process which took under 30 minutes and I didn't have to wait. I needed that extra money and Titlemax helped out.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2018

    Working with Titlemax was a stress reliever. They did a good job. The customer service was great and the overall lending process for the title loan I got was easy and convenient. It took about 20 minutes and it was good with the lending processor.

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    PricePunctuality & SpeedStaffProcess

    Reviewed Sept. 23, 2018

    Working with TitleMax has helped me move into a house. I got a title transfer type of service from TitleMax. They didn't open up till 9:00 and I had to be at work at 9:00 o'clock. The store manager, Steven, came in early and got me through. The process wasn't difficult. It took no less than 25 minutes to fill out the application, get approved, take the title to the thing, which didn't take long. And when I came back, they had the check waiting. My interactions with their rep was good. Also, I like that their interest rate was not high and the payments were low. Overall, it was a great experience.

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    Customer ServiceStaffProcess

    Reviewed Sept. 22, 2018

    I got a title loan through TitleMax and overall, their process was easy and convenient. It only took less than 30 minutes which was amazing. I've never had such a fast service because with others, I had to go through the process and call everybody. TitleMax's loan processor was really nice and generous. And she wasn't just trying to just get a loan, she was actually talking to me. I didn't get much of a big loan, but it helped out a little bit which I was grateful for.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2018

    I had a few bills that I had to catch up with. TitleMax is just right there in Alcazar where I live which was convenient for me so I got a car title loan from them. The process and customer service were good. The rep, Teresa, was really sweet. I didn’t know anything about the title loan before that day and she explained everything thoroughly even though she was really busy. I was there for about 45 minutes to an hour because she was right by herself and there was a lot people coming in. But it was okay. Everything was good and working with TitleMax has helped me out.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 22, 2018

    TitleMax was just close by and it was convenient for me so I got a loan from them against my car. Their process was very good and easy. It took 30-45 minutes because one of the pictures didn't come out the way they want it so the rep had to take another picture and then resend it. That held us up about 15 minutes. Otherwise, I’d have been done in 30 mins. Nonetheless, I had the money I needed and that was good. The rep I dealt with was very good and they have a good payment plan too. TitleMax has an excellent service and I'd recommend it if anybody else needed money real quick.

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    Staff

    Reviewed Sept. 22, 2018

    Working with TitleMax was helpful, but I don’t think I got enough money for what my car is worth. When I did the rate online, it said I could get about 2,500. I only wanted around 1,000, but I only got $600, which was really unfair. TitleMax said it was because of the year of the car. But I put that exact year and make of the car online. It’s not like my car doesn’t work. It's just an older car. So, I don’t understand. Other than that, their lending process was okay and their people were very friendly.

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    Staff

    Reviewed Sept. 22, 2018

    I lost a title and TitleMax charged me. We had to redo the process because it was a good title and it had a $5,750 value. But other than that, everything went perfectly. Everyone I dealt with was fantastic, and they were very professional. TitleMax had integrity and they taken care of my business.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 22, 2018

    TitleMax helped me a lot. My loan processor was good and she was very friendly. The whole process was pretty quick. I was in and out of there in less than 30 minutes.

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    Punctuality & SpeedOnline & AppStaff

    Reviewed Sept. 22, 2018

    I went to TitleMax based off my cousin's referral. I got a car title loan and everything in the loan process was good. The rep was very excellent and explained everything to me before I worked on everything. The application took 10 minutes and then I waited 15 minutes after that for them to print the check over. It was really quick.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 22, 2018

    It wasn’t that difficult to obtain a loan through TitleMax. The process was a little bit lengthy, but that’s just anywhere you go sometimes. Their rep explained everything to me in detail and he walked me through everything. I got pre-approved and then, he printed out some papers for me, because I always need paper for my records. The whole process took 35 to 45 minutes. At that time, I really did need a loan. I was going out of town and TitleMax was quick and was very reliable. They got me the loan that I needed right away. So, the experience with them was really good.

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    PriceStaff

    Reviewed Sept. 21, 2018

    I was in a car accident, so I needed a little bit of money to hold me over until my car accident's settled 'cause I had just started working full-time again. I got an auto title loan from TitleMax and their lending process was very simple. The loan processor was great and wonderful as well. I told them how much I wanted and they offered me more or less, whatever I wanted. 20 minutes later, I had a check and walked out the door. They didn't ask too many questions and no one was judgmental. Everybody in there was very friendly, even other customers.

    Working with TitleMax was worth it. It was a simple solution to a financial burden in the moment which didn't take much. It didn't get a lot of interest because I'm paying it off three weeks later so it's fortunate that way. Overall, it was a great experience with TitleMax and I've recommended them to others. They have made things easier and have definitely gotten me out of trouble.

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    StaffProcess

    Reviewed Sept. 20, 2018

    Christiana at TitleMax was very helpful. I had gone through a divorce, so it was an out-of-state title and she did everything prior to making sure I could even get a loan. She had me send everything and made sure that it would go through. That was the best experience ever and everything was great with the process.

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    Punctuality & SpeedStaffProcess

    Reviewed Sept. 19, 2018

    TitleMax was kind of misleading. There was just a lot of confusion. If they tell you you're approved and how much you're approved for, it should be that. They got pictures of my title and everything and quoted me one thing and then when I went to try to get something, they said, "Well, no. I can only give you this much." I ended up getting something lower. I said, "Man, you told me I was approved for this much," and he swore up and down saying, "No, I didn't tell you that. I said this much." It was a real confusing process.

    The process close to an hour. The first guy was kinda helping me out okay. He was trying to help me on the questions I had. If he couldn't, he was trying to figure it out to the best of his knowledge. He was really treating me like how a customer was supposed to be treated. Then the manager came out, talking to me like I was a child or something. I really didn't like it. It was unprofessional. I felt like because he was the manager, he was trying to throw his weight around and he made the situation worse. Now that I got the loan, I feel like I made a mistake. I don't feel like they helped me out in a hard time and I should've really looked at other options before I went there.

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    Reviewed Sept. 18, 2018

    I needed a title loan and I called TitleMax before coming to their office, so I had some information already submitted to them. Then, I walked in and there were some people there were helping. It was during rush hour so there were people who got out of work handling their affairs. The TitleMax reps were attentive, though. As soon as I walked in, they told me they would be with me as soon as possible. The gentleman that helped out was very thorough and patient and he walked me through the process. I had my nephew and daughter, both which under the age of 4, and the reps didn’t make me feel uncomfortable or in the way. They helped me just like they would help anybody else. The fine print was definitely explained and they answered all my questions thoroughly.

    It was quicker than I thought it would be. I thought that I would have to be there for hours and that I have to wait like another business day for the money. But, from start to finish, it took less than 2 hours. So, I was extremely pleased and hopefully, I don’t have to, but if I have to, I would use their service again. Also, I would definitely recommend this location. If you need to get money or a title, call them or go there.

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    Reviewed Sept. 17, 2018

    I will never do another loan with this Company. Interest rates are out of control and they try to get the Max that they can get out of you, they get you because sometimes they're your last resort so when you borrow 1000 dollars like I did, I ended up paying double or even triple of that and you better not lose your job. You can kiss your car goodbye as in my case, not worth it at all. Stay away from title loans.

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    Reviewed Sept. 17, 2018

    I called Carolina Title and they were really expensive. My mother-in-law told me about TitleMax and when I got a car title loan, it was quick. The reps did well and the experience was good. TitleMax helped a lot and I would refer anybody there.

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    Reviewed Sept. 17, 2018

    The rep I dealt with at TitleMax was cordial, polite and really helpful. They should give him a raise. He does really good and was professional. Plus it was a quick and easy 30-minute process to get the loan. So go ahead and check out TitleMax in Conroe on Route 336.

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    Reviewed Sept. 16, 2018

    I heard of TitleMax from a friend and I decided to go with them for their package deal, the overall interest rate, and APR. I got a title loan and the lending process went great. The programs they use are efficient and the process was completed in 30 minutes. Also, the rep helped me understand everything and she was really kind about it. Working with TitleMax has made a pretty good impact. I've been able to pay some bills off and put some food on the table. I would tell others it's a nice place to get money for themselves.

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    Reviewed Sept. 15, 2018

    My friend told me about TitleMax. They earned my business because it was an emergency and they got me in and out there real quick. I got a car title loan and it took about 15 minutes. Also, the rep answered all my questions. They helped me out and stopped the stress out for a minute. If anyone asks about TitleMax, I would tell them to go there.

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    Reviewed Sept. 14, 2018

    The interest on one lender was too high. It was 2,000 more than what TitleMax was saying my payback would be so I settled for TitleMax. The process at TitleMax was quicker than what I expected. I went in there no more than about 20 minutes. The rep was also very polite and very informative. She knew everything that she should know. She answered all my questions before I financed it. They have great customer service. I would recommend them to anybody.

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    Reviewed Sept. 14, 2018

    TitleMax was close to my house so I got a car title loan through them. Their lending process was great and quick as it only took 45 minutes to be completed. It was also fun dealing with their reps. Usually, lenders don’t joke around and have fun. They just go straight to business. But as we were waiting, TitleMax's lender talked to us a little bit. The money that I got helped us get by, although we needed more but my credit's not too good.

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    Reviewed Sept. 13, 2018

    It was a fairly easy process getting a car title loan with TitleMax. Their reps were great and very polite and the entire process took only about 30 minutes to be completed. I might have to work with them again.

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    Reviewed Sept. 12, 2018

    I applied for a car title loan with TitleMax and it was an easy 10-minute transaction. They have very good customer service and I recommend them. They helped me with a lot of my issues.

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    Reviewed Sept. 12, 2018

    We had two deaths in the family last month. I ended up paying for my cousin's funeral and TitleMax got us out of a bind really quick. They knew who we were as we did a title loan before. They took care of us because we paid off early the last time so it went pretty smooth. The lady that I talked to on the phone, Amanda, remembered me but whenever I got there, she was out to lunch so some other girl helped. I asked Amanda to be on my paperwork but she said that since the other girl already started the process, the other girl should do it, and ended up finishing it through. They were pretty good and nice. TitleMax helped us out a lot.

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    Reviewed Sept. 11, 2018

    I got a car title loan from TitleMax. The lending process was pretty straightforward and nice. They made sure I'm through everything. It only took about an hour to complete and was pretty quick.

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    Reviewed Sept. 10, 2018

    Andre at the Country Club Hills, MO store was awesome. He was knowledgeable and friendly. He was awesome with being interested with our kids while still conducting business. I would definitely recommend coming here to friends and family. Andre job well done. Thanks for the positive experience.

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    Reviewed Sept. 10, 2018

    I came in this morning to meet Donna about a loan on my Challenger. She was very helpful and knowledgeable. She was able to get me the information and the best deal possible. I would definitely refer them.

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    Reviewed Sept. 10, 2018

    I was new to the area and seeking employment and TitleMax was more willing to work with me so I went with them. It was also because of their location. I got a $300 title loan and the overall lending process was really easy. They were all nice in there. My processor was very thorough and the process took 20 minutes or so. If anyone asks, I would tell them that it was quick, easy, and convenient with TitleMax.

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    Reviewed Sept. 10, 2018

    I got a car title loan from TitleMax after I heard that they try to help out as much they can. Their lending process was quick, easy, and not too overbearing. The rep was really responsive as far as questions and was courteous as possible. She was real professional. TitleMax was a big, big help and I was able to help my daughter out on her school stuff.

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    Reviewed Sept. 10, 2018

    The loan process took about half an hour. I had my title, my ID, and TitleMax asked me how much I wanted versus what the vehicle was worth loan-wise and that was it. My experience was pretty much what I thought it would be.

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    Reviewed Sept. 9, 2018

    I've done business with TitleMax in the past. Most recently, I got a title loan on a car and the process was pretty painless. It took me close to an hour to complete the process and the processor was very good. Working with TitleMax has helped a great deal and I would tell others to go talk to them.

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    Reviewed Sept. 9, 2018

    The rep we dealt with was great. He talked about stuff to do and was professional. We provided the title and then he took pictures of the car. We were in and out within the hour. It was quick and really easy. Everything was great. We just moved to the area so we were trying to move into an apartment which costs a lot of money upfront. So the loan was definitely a big help. We’re glad we went to TitleMax.

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    Reviewed Sept. 8, 2018

    I got a two-year agreement with TitleMax for my title loan as opposed to one year. My interest rate was better and I was able to get a little more money. Their process was pretty streamlined and simple. It only took me about 35 minutes to finish the process. The rep that I worked with was very cool and she had a nice personality. I was very pleased and I would recommend TitleMax. With any lender of this nature, pay your stuff off quickly as you can. Even though the interest rates are good, relative to what kind of loans you're doing and the business you're in, they're astronomical overall. TitleMax made that known and understood, and I understood that going in.

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    Reviewed Sept. 8, 2018

    I’ve gone before to TitleMax. It has been a while and this time, I got a title loan. It was a great experience. The lending process was very easy and was completed in 45 minutes. The reps were very helpful and my processor was very polite, very talkative, and energetic. TitleMax is a great place and people should try it out.

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    Reviewed Sept. 8, 2018

    Getting a car title loan with TitleMax got me out of the bind and the process was easy and fast. I just went into the store so it would be easier. And the people there were very nice, pleasant and knowledgeable.

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    Reviewed Sept. 7, 2018

    We liked their commercial, "Get your title back with TitleMax!" We got a car title loan from them and everything was great about the process. The guy's personality was great and also the way he came about and how he explained everything. The whole process took about 45 minutes and it was pretty quick. I had to leave in the middle of the process to pick up my girls, and by the time I came back, everything was ready for me to sign. So, it was perfect.

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    Reviewed Sept. 7, 2018

    The person I worked with at TitleMax was nice. Everything went smoothly with the car title loan and I got the check immediately. The process took less than an hour.

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    Reviewed Sept. 6, 2018

    We’re in the process of selling our house and I was months behind our house payment. I did not want to let the house foreclose so I got a car title loan from TitleMax and it did help out. Their rep explained everything. The lending process went smoothly and was completed in 30 minutes. I had a good experience with TitleMax and I would tell others to use them too.

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    Reviewed Sept. 6, 2018

    Compared to other places, TitleMax offered me a bigger loan amount for the title loan on the truck, and the process was really good. It was my first time ever with the TitleMax loan and everything was smooth. It took about 30 minutes and our rep helped us through everything. She gave us all the information and she had answers for all of the questions that I had. She was forward and direct about how the loan works and how the payments are. She also laid out on the line for us what to expect if there's any kind of default, which was good. It was very open because you don't get that much from others. Everybody kinda waits until you sign the paper. Right now, the loan is helping me out good because I'm able to catch up on most of the bills. I can also get ahead of the loan right now so it's like I prepare to pay back.

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    Reviewed Sept. 5, 2018

    TitleMax has plenty of commercials on television. When I needed extra cash because I was moving, I got a title loan from them. The process was fine and took 40 minutes. Everything worked out well and I have no complaints. I would send friends to TitleMax without a shadow of a doubt. The customer service was great and the people were nice and friendly. They went the extra mile to make sure they got everything taken care of correctly. So, it was a pleasant experience.

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    Reviewed Sept. 5, 2018

    The lending process at TitleMax was about an hour long and the process was fine. There was only one thing I did not like. After I filled out this information online, I received a phone call. I was told to hold on and they directed me to my local store. But then I had to go in the local store and fill out an application all over again. They said that when you're filling an application out online, that's not filling up the application for the loan. That's just so they can call you and make an appointment for you. Well, that's not convenient. But that aside, Claudia was my rep and she did an awesome job. She was nice, very helpful and very knowledgeable. I'll recommend TitleMax. I was in a bind and so the car title loan helped me. TitleMax helped with the situation. I would tell others they should see some of TitleMax's products.

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    Reviewed Sept. 4, 2018

    Getting a car title loan was easy and fast. I was done in about an hour and the reps were very helpful. On top of that, TitleMax's fees were not as bad as with the other companies. I would recommend them and I hope they would totally keep up the good work.

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    Reviewed Sept. 4, 2018

    My experience with TitleMax was very nice. The lady who helped me was very nice too. The lending process was very fast which only took less than 10 minutes because it was early and I was the only one in the office at the time. TitleMax helped me out a great deal and I’d be done paying my loan off by the end of the month.

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    Reviewed Sept. 3, 2018

    Terminix is the best known, so I figured I would go ahead and give them a try. I had to get out of debt, and then my son needed work done on a truck, so I helped him out with that too. The process was pretty fast -- about 45 minutes at most. The lady who had helped me out answered all of my questions and she read over everything that she was supposed to give me. So, it was all helpful. Overall, our experience with them was very good.

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    Reviewed Sept. 3, 2018

    I was driving down the road and TitleMax was convenient. When I got a loan, they asked for the title, my income and to see the car. The process took 45 minutes. Everything was okay to me and it has helped me quite a bit to work with them. It was all good.

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    Reviewed Sept. 2, 2018

    I liked the location of TitleMax so I chose them over other lenders and I got a car title loan from them. The reps were very knowledgeable. The lending process was great and it was completed in half an hour. It was easy and convenient. My husband and I have a home-based business and working with TitleMax helped catapult us over a little bit to get through the financial strain of starting it.

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    Reviewed Sept. 2, 2018

    I did a loan with TitleMax a few years ago with a truck I had. I went in for the third time and their lending process is great. I was in and out within 45 minutes. The people there were awesome. The general manager came up to us and the district salesman walked in the door. The representative was awesome too. TitleMax helped me out tremendously.

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    Reviewed Sept. 1, 2018

    I needed to take care of some bills and I was able to acquire funds through TitleMax. It was a great experience. TitleMax seemed to have good reviews which drew me to them. Their rep explained how the process goes, the interest rates, if I'm eligible or if I get accepted to get a loan. She also told me how much my car's worth and gave me a number based on what they could offer me. She was very helpful and useful so I went ahead and I used the service. Their process took no more than half an hour. I would tell others to go see Miss Angie and Michele, the people I dealt with, and make a decision after.

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    Reviewed Sept. 1, 2018

    I saw TitleMax online and everything sounded okay. I got a car title loan and it was very easy. I had to have my driver’s license and the car title, and that was it.

    The process took 30 minutes. The lady that helped me was very nice and helpful She explained everything. I'd recommend!

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    Reviewed Aug. 31, 2018

    My daughter told me to go to TitleMax. She had a title loan there once and they worked with her. I applied for a car title loan and the process started bumpy. We had to agree with the numbers and with the payment information. The first time I went in there, the girl that I dealt with was new and she didn’t really know what she was doing. But the second lady, Amber, was really nice. She called us back and told us she had talked to corporate. She got us in a more reasonable level of payment. However, I’m disappointed that my daughter didn’t get her $50 referral fee. Try TitleMax.

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    Reviewed Aug. 31, 2018

    TitleMax had the most reviews online and seemed like a bigger name than most. Their lending process is concise, straight to the point, and has a lot of clarity. It was my first time getting a title loan and I had a lot of questions as far as how the title thing worked with the car and the DMV or with the city. Jeremy explained that and the process on paying back the loan with them. He worked quick and he answered my questions with no hesitation and with any clarity that I needed. So, TitleMax gave me the money that I needed real quick, and I’ve already started paying them back.

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    Reviewed Aug. 30, 2018

    I have gone through TitleMax before for a car title loan and I was required to produce the car title, my ID and three references. The rep helped me out and went over everything with me. He pointed things out and there were no questions that needed to be asked at the end of the whole thing. He was great and it was pleasant dealing with him. He was also very thorough about going over every piece of paper with me. The process took 15 minutes and it may have taken a little bit longer waiting for their approval. By working with TitleMax, it has allowed me to pay some bills and they treated me right.

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    Reviewed Aug. 30, 2018

    TitleMax was the only lender able to help me and I got an auto title loan. The overall lending process was good and it was completed in about 30 minutes. I also had good conversations with the representative. Overall, my experience was good.

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    Reviewed Aug. 29, 2018

    I’ve had a TitleMax loan since they’ve been around. Their lending process is very simple and easy, and their people are very friendly. The last time I went in, the manager had already filled out most of the stuff as I already gave him stuff on the phone. He did everything he could, was no hassle, and didn’t give me a hard time about anything. All I had to do was go out and appraise the truck and he made me feel really good about that. He said that my truck is a 2005 and it's in a really great condition. We also talked about his daughter and my children, and we had a good bonding. He was very nice and thorough, and I appreciate that.

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    Reviewed Aug. 29, 2018

    I’ve dealt with TitleMax before. In my first time working with them, the amount they charged me for the loan was a little expensive. but I still paid the loan off. This time, the payment wasn’t as bad, even if they charged a little much. The lending service that I got from them was okay and everything went smoothly. It usually takes 20 to 30 minutes to obtain a loan from them, if you go inside the loan store and if you already filled out your information, and that includes their taking the pictures and the signing of the paperwork.

    The reps that I dealt with are nice people and they were good. In the Moreland loan store, the reps are nice, young ladies. In the loan store on East Point off Silvan Road, there’s just one rep there and he’s a new guy. One time, I went in and I didn’t like his disposition and the way that he talked to people, and I didn’t even take the loan at that time because of him. Nevertheless, working with TitleMax helped me get out of a jam. I got my car to do what I needed to do and I could get back and forth to work. But going with them is not for everybody and depends on what people can afford or what they’re trying to do. On the whole, however, my experience with TitleMax has been good.

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    Reviewed Aug. 28, 2018

    Borrowed $500 aid $675 in interest, plus the $500! They told me my payment would be $75 a month. They didn't tell me that was interest; that I would still owe another $500. I was not paying loan down. I paid $75 for nine months plus the $500. It was 150% interest daily! Wish I knew a mob loan shark. It would have been cheaper. The state allows this. It was total extortion.

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    Reviewed Aug. 28, 2018

    A TitleMax loan store is in a nearby location from my house, so I used them instead o other lenders. I got a car title loan from them and I took what I needed. The lending process went nicely and smoothly. It was easy for me and took between 20 to 30 minutes. The rep that helped me was really nice and very helpful, and he talked very clearly. Working with TitleMax helped me a whole lot. I would recommend them and, in fact, I have recommended them to a few people.

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    Reviewed Aug. 28, 2018

    TitleMax was convenient and I got a loan against my vehicle. They asked for my income, car title and evident person. They looked at the car, inspected it and made sure that everything was in working order. The process was fast, efficient and easy. TitleMax was a good resource to have available.

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    Reviewed Aug. 27, 2018

    A friend of mine has done a title loan and she told me all about it. The process of getting a car title loan from TitleMax was really easy. I love the fact that everything was pretty much on the computer so it was very quick. I'm a salesperson and I know about having to sign so many documents with people when they’re purchasing something and they’re doing a loan or financing. Also, the lady who helped us was a very joyful person to be around. It was a positive experience, so we were good.

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    Reviewed Aug. 27, 2018

    TitleMax helped me and they really saved me. I'm glad. I'm grateful for TitleMax. I bought my car and it messed up and I had to fix it. I live in Georgia and I bought my car from South Carolina, so I had to pay my taxes and get my tag. So, I was searching for somebody that would help me do that. So, once I called TitleMax, they told me that they would help me. I went down there with all my information, which they put in. Their process wasn't long at all and it was very fair. They helped me in one day. I went in about 2:00 in the afternoon and before 5:00 p.m., they had cut me a check and everything was done. Their reps helped me with everything and I couldn't ask for better people. They did an excellent job. Go see TitleMax because they'll help you.

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    Reviewed Aug. 26, 2018

    I'm a repeat customer of TitleMax. I needed some operating capital this time so I got a car title loan from them. I filled out my application, showed them my car title, they looked at the truck and it was done. The whole process took 45 minutes. Their rep was great as well as the other gal that was helping her. They knew exactly what they were doing and worked right through it. They did a fantastic job and treated me right. Their interest is too high but other than that, it's all good. If others would need some money in a very short time, TitleMax is a good thing.

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    Reviewed Aug. 26, 2018

    I got a car title loan from TitleMax and their lending process went awesome. The lady I dealt with was very kind and she helped me out to get the most I could possibly get. It took about 20 minutes to get approved but we were there for 40 minutes since we chitchatted for a little longer. TitleMax does a good job.

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    Reviewed Aug. 25, 2018

    I did a Google search of title loan places and TitleMax had really good ratings. I went to get a car title loan and the experience was so quick, easy, and effortless. The two staff I worked with were amazing and they were both really good. They had a check in my hand in 20 minutes and I really enjoyed the experience. I was able to pay off some bills that were holding my driver’s license and got my license reinstated. It was perfect timing that I paid it off when tax return season came and I didn’t have to pay too much extra in what I actually borrowed.

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    Reviewed Aug. 24, 2018

    I decided to give TitleMax a try since I’ve heard so many great things about them. My overall lending process was pretty fast. The people I dealt with were very nice and wonderful. We got to the part that’s quick and easy and out the door. I was able to clear up debt across the board and consolidated down to just them. Now, I can pay them off easily.

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    Reviewed Aug. 23, 2018

    TitleMax was a good site. I checked out different lending places and they were the most forthcoming about their process and what I was gonna need to do. So, I went with them and I got a car title loan. I was able to do the loan quickly and painlessly. The lending process was excellent and it was completed in 20 minutes. The reps answered any questions I had and they went above and beyond to help me check all the information. The lady rep that processed my loan was very friendly and made sure that I was very comfortable. Working with TitleMax definitely helped me to make sure that I was okay. TitleMax was great and I would recommend that people go to them if they need to.

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    Reviewed Aug. 22, 2018

    I liked the interest on TitleMax's loans and the good reviews that I read about them. I got a car title loan from them and the rate was lower than any other place that I could find. Furthermore, the people there were very helpful and friendly. Getting the loan was quick and easy. Working with TitleMax has helped take a lot of stress off of me from the bills I was behind on. Other people should go for their services.

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    Reviewed Aug. 21, 2018

    I was doing some Googling and TitleMax popped up. I just looked at it real quick and I was pleased with the website. I got a car title loan and it was pretty simple. I submitted basic information and looked over some PowerPoint. Also, the service was straightforward and the rep was helpful and friendly. The process took under an hour. I was trying to get a loan to get some tires and a couple of other things so working with TitleMax was handy. It's a decent company.

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    Reviewed Aug. 20, 2018

    A friend of mine used Titlemax previously then I used them as well and got a car title loan. The process went pretty quickly. They explained everything thoroughly to me. I spoke with Denise there and she was very helpful and pleasant. She explained how I could receive my documents for the loan. I could get them printed from her and she gave me a website link so that I could view them that way as well. She also gave me a call to follow up with me after, to make sure everything went okay. My only thing was I didn’t realize that the payment would be so high, so I’m really hoping that I can get it paid off within a month because the interest is extremely high. However, they came in a crunch because I’m moving right now. I needed the extra funds to move and my credit is not that great, so there wasn’t really another alternative where I would get the funds that I needed. So, they worked that out for me. I’d recommend them.

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    Reviewed Aug. 20, 2018

    I used TitleMax a long time ago and my experience was good. So when I was short on cash and even though I didn't know if some of the rules changed, I went back to them. We went over the digital paperwork and I made sure I read all of the small print. If I had any question, the representative made sure she answered all of my questions. She was very helpful from A to B. She made the process simple, fast, and easy. We enjoyed her and really liked her. I got a title loan and there wasn’t a lot of hustle stuff, which was good.

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    Reviewed Aug. 19, 2018

    I got a car title loan from TitleMax as it’s closer to my house. Their lending process was quick and their reps were nice. They told me what to expect and how it works. And they answered all my questions even before I even got to the office. I had called a couple of times to make sure that a title loan was what I wanted to do. So when I got there, they told me what to expect and how a title loan works. Working with TitleMax has been good. It helped me out because I needed some bail money during that time. It was a good learning experience and I would definitely recommend them to a friend.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2018

    I had a great experience with TitleMax. I found them while going through social media and when I did their reviews, it came up good. I called their corporate and they transferred me. I had already asked questions prior to going to the store so when I got there, everything was quick. I brought in my ID and everything else and everything was basically signing. Angela helped me and she was just personable, really helpful, and explained everything. The lending process was easy and took about 15 minutes.

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    Reviewed Aug. 18, 2018

    Titlemax has an office right in front of my daughter's school. I went there and applied for a loan to help with school supplies. Their process was very convenient and they were very knowledgeable. It took about 25 minutes because there was a customer in front of me. They also asked me to bring the car. When I brought it in, they went up there and took pictures of it, checked the mileage and the overall condition. It was very good with their rep and working with TitleMax led me to finish paying for school supplies, school clothes, and school fees. I'm very satisfied and I would recommend them.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 17, 2018

    My check had been postponed and I was unaware that would happen and I needed a quick solution. Then I thought people do title loan. When I looked online, the payback rate of TitleMax was reasonable. The lending process was quite quick and I didn't think it was a lot. It took maybe 30 minutes from start to finish, including taking pictures of the car, checking the car and the paperwork. The only thing that caught me by surprise was when they said they had to take a picture of me. That was creepy and the store manager said they've been having problems and TitleMax was just making sure that they were taking the correct credit measures so they would know my face matches the ID. He said he wanted to use it so when he would give the money, it would be me receiving the money. I couldn't get mad 'cause I myself was a victim of identity theft.

    It was very comfortable with the representative and he was exceptional. I want to know that the person I'm working with is efficient. So, I would ask him questions I had read online to see if they would give me the same answers, and the same information was being delivered throughout the company as a whole. It worked. With the loan I got, I was able to pay my bills in time before I would have spent more than the price of paying back the loan. I would tell others to go to TitleMax if they needed the money.

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    Staff

    Reviewed Aug. 17, 2018

    TitleMax happen to have one in the town that I lived in and it looked like the best one in town to go with from everything I looked up so I got a title loan from them. Their lending process was easy which only took 30-45 minutes and the lending processors were all really nice, helpful and answered any question I had. It was my first time doing something like this and they really explained everything to me. I have a bit of a hard time right now but TitleMax helped me solve my problem with some bills. I would suggest to others to go over at TitleMax.

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    Reviewed Aug. 16, 2018

    Joe at the Savannah location was very helpful. He was nice and professional. He helped me and my husband out. We currently just moved here. I would recommend him every time. Very good person and very helpful.

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    Reviewed Aug. 16, 2018

    I went in there at Titlemax and applied for a car title loan. They needed my ID and they took pictures of the car. The process took about an hour and it was easy and self-explanatory. I had a good interaction with the rep and she was very professional. Working with Titlemax made me have money in here.

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    StaffProcess

    Reviewed Aug. 15, 2018

    I got a car title loan from TitleMax. I took my title in and they gave me a quote on how much I can get. And then, they processed my loan from there. The whole process took about two hours. The lending processors was really helpful and really knowledgeable. He didn't have to ask the corporate certain questions. He already knew everything that I asked them and all the details that he went over with. However, I suggest that they have a few more representatives in the office. There was only one person in the office when I went in and there was about five people. From start to finish, just doing the paperwork, it took 45 minutes for each person. So with one representative in the office, there was a long waiting period. Nevertheless, TitleMax solved the issue that I was having. I'd tell others that it was a really simple process and if that's the route they were trying to take, I would recommend TitleMax as a good resource.

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    Punctuality & SpeedStaffProcess

    Reviewed Aug. 15, 2018

    I walked in at TitleMax and got a car title loan from them, which helped me out a lot. The process was quick, easy, and simple. Their rep walked me through everything, and he was nice. He also gave me his card.

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    StaffProcess

    Reviewed Aug. 14, 2018

    I had a loan with TitleMax before. I got another loan and I had a wonderful experience. The process was very easy. The first time I got a loan from them, the process was completed in 45 minutes. The second time was through my brother. He got it, and it was his first time. He didn’t have everything that he needed, so it was a little longer. But overall, TitleMax was great. They took good care of us. They told us everything that we needed, and we didn’t have any problems with their wonderful lady that helped us. I recommend TitleMax to other people.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Aug. 14, 2018

    The experience and service with Titlemax were great. They had the best offer and the process was efficient and fast. It took about 45 minutes. Their customer service was also good. The representative was real down-to-earth, letting us know what was going on and explaining everything. I got a car title loan and it helped out a lot. We have back-to-school stuff and Titlemax came through at the right time.

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    StaffProcess

    Reviewed Aug. 13, 2018

    The process with TitleMax which took about 30 minutes went pretty good. At first, I wasn’t comfortable with the payments, so the rep made it convenient for me where it would be more flexible for me. He was very friendly and courteous, and I was surprised. I worked with Titlemax 'cause I was needing to pay a bill right away. I applied for the title loan on my car, and I was glad I was able to get the funds.

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    Staff

    Reviewed Aug. 13, 2018

    I see TitleMax everywhere and they seem more trustworthy. They work with you and they can tell you your options as far as paying off your loan. I walked in and I was greeted by a rep who sat me down and walked me through all my options. He told me what everything meant, helped me find my best option and worked with me really well. Even when somebody else walked in, he would continue with me and help me, and I felt like it was really one-on-one which was great. Working with them helped me with the money I needed at the time, so it helped me out in a tight spot. I would definitely refer them.

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    Reviewed Aug. 12, 2018

    I got a quote from two different people and TitleMax's was better so I went with them and got a title loan. Their lending process was okay, but it took about two hours because they were waiting to hear back from the guy that was in-charge. Their reps were friendly and fantastic, and the manager or supervisor that was there was really nice. It seemed like he went out his way. Overall, working with TitleMax has helped the bind that I was in.

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    Punctuality & SpeedStaff

    Reviewed Aug. 12, 2018

    TitleMax was in my neighborhood, and the people there were very friendly, knowledgeable, and understandable. The process of getting a car title loan from them was really good and very quick. It took about 30 minutes tops. Overall, working with TitleMax made a difference in my life.

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    Reviewed Aug. 11, 2018

    TitleMax is the biggest crooks in the business. I got a title loan in a time of need and was told what my payment would be. What they don't tell you is you can make that payment for 20 years and never pay down your loan. You have to pay extra to play it down and don't be a day late a few days late and my payment went from 240 to over 300. All your payment does is extend your loan another month and they failed to tell me I had to pay extra to pay down the loan. I'm a disabled vet living on fixed income and now they have taken my only mode of transportation.

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    Reviewed Aug. 11, 2018

    TitleMax is what I know most of all so I went in to one of their locations, discussed what I wanted, and they basically made it happen. They laid everything out for me and made me understand. I didn’t get anything too crazy and they offered me over $2,000. I only took a couple hundred bucks. The whole process took about 45 minutes and it was good that they got me in and out.

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    PriceStaff

    Reviewed Aug. 11, 2018

    Getting a car title loan from TitleMax was pretty simple. Their reps explained everything that I needed to do and what was required. They explained how much the interest was as well. Also, the rep whom I worked with answered all my questions. She was really patient. Though she said we could have the papers online, I always like to keep loans on file and she went the extra mile to do the printout of the papers for me. Since working with TitleMax, things have been way better. I'd recommend their service to anybody.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2018

    I got a car title loan from TitleMax. The lady there named Diana really helped me. When I called her, she was really nice over the phone and told me to come and see her. The lending process took about 30 minutes. Other people should go to TitleMax.

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    StaffProcess

    Reviewed Aug. 10, 2018

    I’ll recommend TitleMax. I got a car title loan and the process was good and took 25 minutes to be completed. The TitleMax rep was really nice.

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    Punctuality & SpeedStaff

    Reviewed Aug. 10, 2018

    The lending process with TitleMax was very fast and I was very surprised. I was in and out of there before I had to go back to work. Also, the processor was very helpful and she answered any questions I had.

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    Reviewed Aug. 9, 2018

    A friend of mine used TitleMax and told me about it. I asked for a car title loan and I used my truck as a collateral. The process took 30 minutes and they were able to give me a check right there. The rep was nice and did a good job. He knew what he was doing and was very qualified for the job. TitleMax helped me a lot. I was able to pay a lot of bills off and able to get some equipment that I needed for my business. If you need help, I would recommend them.

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    PricePunctuality & SpeedProcess

    Reviewed Aug. 9, 2018

    I was trying to find a way to get a couple of dollars while I was in a bind and I came across TitleMax. The lending process was really fast. I felt really rushed and normally, I would speak so many questions. I don't even really remember the processor's name. That’s how fast the process went. Also, they told me one thing when we started the process but by the time we got all the way to the end and they already had printed the check out, it was a totally different thing. He told me that I was gonna get $290 for my title. When it went through and cleared out, I ended up getting $250 and he said that it cost $93 to put a lien on the title. That was my first time doing a title loan and probably my last time ever doing it. On a $250 loan, I owed $364 and I was paying it back in 30 days. If I had gone for the five month option to pay it back, I would have ended up paying 870 something dollars. This experience really sucks.

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    Customer ServiceStaff

    Reviewed Aug. 8, 2018

    I googled title loans because I was interested to see how they work and TitleMax was the first company to come out. I also wanted to go through something that had different locations. I went in and the people greeted me. While I was doing my application, Brian went in and took pictures of my car to speed the process up. By the time I got done with my application, he was back in. They cut me a check and the process literally took 30 minutes like their advertisement says. The lending processor was great too. She was friendly and we had a great conversation. She also answered all my questions. I needed to cover some expenses but I didn't wanna borrow too much that I wasn't gonna be able to pay back. But everything is fine and my payments were explained to me. I had a great experience and I would definitely recommend it to other people.

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    Staff

    Reviewed Aug. 8, 2018

    I've used TitleMax three times. Their easier to deal with. The location I went to had a little bit more technology going on, so there wasn't a lot of paperwork there that they had to print out. There's a lot of stuff that's different from the last time I went. I had more paperwork and there was a lot of stuff I was taking home. But now, they give me the link and I can see it online and I can sign electronically. It was a few papers I was signing there, but it's overall easier. I spent 20 minutes in there.

    The person who helped me was great. I live around the corner from them, so it didn't take me long to get there. Everything was close by, and when I got the check, it's a Wells Fargo check. I happen to have a Wells Fargo account for that's who I bank with. The Wells Fargo was around the corner, so it was good. I already recommended them.

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    Reviewed Aug. 8, 2018

    I liked that TitleMax is owned by a person. It’s not a giant corporation that kinda sucks the life out of people. I applied for a car title loan and they asked for my ID, the car title itself, and I had to fill out some paperwork. The loan rep was amazing. She worked with me about when to pay the loan back. The loan I got from them allowed me to pay off something that is haunting me and was causing me to lose sleep. It was a very stressful situation for me and I left there feeling better. I slept like a baby the next few nights. If somebody is in the same situation as me, I would tell them that getting a loan with TitleMax is easy.

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    Reviewed Aug. 7, 2018

    Working with TitleMax helped me a little bit, but I didn't get everything I was hoping to get out of it. But every little bit helps and they were nice and respectful people. They did everything they were supposed to do. The process was no more than 45 minutes and I was on my way.

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    StaffProcess

    Reviewed Aug. 7, 2018

    We went to TitleMax and they asked me what they could do for me. They got my keys and took pictures of my vehicle. They also asked me general questions about it. They had me read some information on their computer about their contracts and policies based on the money I was trying to get. Thereafter, they did an evaluation of my vehicle while I was filling out the application. Then, they submitted my information to an underwriter online who eventually came back to tell me what they were willing to give. The process took longer than it should have because of their computers. It lasted over 30 minutes and nobody was there when I walked in.

    Still, I got an SUV title loan from them and the rep whom I worked with was pleasant. She was apologizing for the time it took and explained that they were waiting at the time because their computer was messing up. Also, I was asking a lot of questions at the time. I was asking how a certain rate applied, how much the loan would be charging and if interest compounded daily. I was also asking what their cutoff point was. I wanted to know what I was getting into because I had heard about other title loan type places which have hidden information that the borrower doesn't know about. Still, TitleMax's rep gave me all the information I needed. I recommend this company.

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    Punctuality & SpeedStaffProcess

    Reviewed Aug. 6, 2018

    I got a loan from TitleMax on a car. I have bad credit so the title on a car is one of the best ways for a loan for me. TitleMax is the easiest to get fast money. The process was really easy. I just brought in my title, my ID and there was a little application on the computer. They looked at the car. They took pictures and they sent them in and they got the results back in only five minutes. Everything went fine. They were really friendly and they are convenient, too. Everywhere, there’s a lot of location.

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    Staff

    Reviewed Aug. 6, 2018

    TitleMax seemed like the most convenient lender for me. I got a Title Loan from them and the lady from there who helped me was wonderful. She was very nice and very helpful. Working with this company was a great experience.

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    Punctuality & SpeedStaff

    Reviewed Aug. 5, 2018

    I got a title loan from TitleMax. The processing experience that I went through all went smoothly. They just needed all the paperwork in order, but I didn’t have all the right paperwork. So I got my paperwork in order and I went back. They reviewed the car and everything went pretty fast and great. The rep was nice and was professional, too. I was satisfied.

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    Reviewed Aug. 5, 2018

    I got a small loan on a truck from TitleMax. Their rep was respectful and the application process for the loan didn't take a long time. Everything went well when I worked with them.

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    Punctuality & Speed

    Reviewed Aug. 4, 2018

    The lending process with TitleMax was quick, easy, and pleasant. I went in there with my title, I didn't ask for much knowing I was gonna pay it off in two days, so it rolled right along. I bought $150 on a Wednesday and it costed me $2.50 to do it when I paid it back on Friday and it was outstanding. If I had a Mercedes, I don't think I'd be in there trying to borrow $150. People who get into trouble and they got a car that's got value would wanna borrow $3,000 against 7 or 8, 9, $12,000 car. I'm sure that's possible, but I can see how that could wind up getting people into trouble. Overall, I would recommend using TitleMax in an emergency situation. Obviously, it's not a long-term solution but in a short-term crisis where one knows they can pay it back, then just do it.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2018

    I had a great experience getting my car title loan from TitleMax. It was easy when I was writing for the loan and their rep went out in the rain just to help me. He was very kind, friendly and outspoken. He was very generous to me and my children. I was using the extra money to pay off a student loan that I had so that I could go back to school. TitleMax provided great customer service. Working with them was very convenient for me.

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    Punctuality & SpeedStaffProcess

    Reviewed Aug. 4, 2018

    My wife looked up TitleMax on the internet and told me to call them and so I did. I got a car title loan from them and I was there for less than half an hour. The person that I talked to at the office was great. He explained to me the whole process before we started anything, asked if I had any questions, answered any questions that I had, and then we started the process. He got all my info, took pictures of the car, and then sent them off to get approved. It only took 20 minutes and I was very surprised. The process was great. I was expecting to be in there for a couple of hours and that it'd be tedious, but it really wasn’t at all. TitleMax is very good. I got exactly what I needed from them and in no time at all which was awesome. Overall, it was a very easy and very pleasant experience.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 4, 2018

    TitleMax was really close to my house and they didn't charge that much and didn't have a lot of requirements, so I went with them. I got a loan from them for the title of the car, but it was just for a few days and I already paid it off. I was surprised that the lending process was really quick. The rep was really nice and good, and I was very comfortable in working with her. I showed her my ID, the car title, and my pay stub and she did the application right there with me. She took a picture of me and she was showing me everything all the time. In less than 30 minutes, she was ready to give me the check.

    The benefit of working with TitleMax is that I know that whenever I have an emergency, I can go back to them and they'll be right there and really helpful. If people have to go to a lender, they should go TitleMax and they'll be helped out really fast, unlike other lenders where they'd have to be there for two to three hours. TitleMax was really good with the processing time and I liked it. Even though I went there late, I was able to get the loan. They're doing really great and I'd recommend them.

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    Reviewed Aug. 3, 2018

    I used TitleMax before which made it easier for me to use them again. The loan reps were fine but I think they were distracted with other stuff. They could pay a little attention to the customer. Everything was fine other than that.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Aug. 3, 2018

    I got a car title loan from TitleMax since it was closest to me and everyone was pleasant, nice and helpful. I was in a hurry because I had a doctor’s appointment to get to and they were able to get me in and out of there quickly. It took about 45 minutes to complete the process and I appreciated that. I have talked to the rep the day before so I had everything I needed and she was able to answer all the questions. She even set up the app on my phone where I can view my bill when it’s due and pay it. I was able to get what I needed to move from TitleMax so it was helpful and I was very satisfied. I would refer TitleMax and let people know that everyone was efficient.

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    Staff

    Reviewed Aug. 2, 2018

    The car title loan I got from TitleMax helped at the time that I needed it. Their rep answered all my questions, and the whole lending process went good and it took 40 minutes for it to get completed. And if others are going to do a car loan, I’ll let them know about the process with the loan I got from TitleMax, and that their reps were courteous and explained everything that I needed to know.

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    Punctuality & SpeedStaff

    Reviewed Aug. 2, 2018

    I got a title loan from TitleMax and the overall lending process was fast and a lot easier than the last time I got a loan through them. The lady I was working with was really good. I took my car over at TitleMax so they can look at the mileage and any damage. I asked the manager who saw it because the lady I was working with put in everything in the computer, and she said, “I’m really confused right now.” I asked what was going on and she said, “They’re telling me that you have rear-end damage and I’m looking right at your car and there’s no damage.” I didn’t even know that and so the manager went out there. She said, “Oh, it’s because the windshield wiper is faded.”

    I got a $600 loan and I’m trying to get a $1,000 loan because that’s what I needed. So, I was really disappointed with that. And now, I’ll be paying $3,000 for a $600 loan. I’m not very happy about that. It’s more ridiculous. But, I had no choice, so I went ahead with it. I’ll be trying to pay it off a lot faster than anything because I will not be paying anybody $3,000 for $600.

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    Reviewed Aug. 1, 2018

    TitleMax is a good place and because of their quality, I got a car title loan. It was easy and the rep was good and gave instructions.

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    Punctuality & SpeedStaff

    Reviewed Aug. 1, 2018

    The rep from TitleMax explained everything to me in full detail. My experience was quick and easy. Soon as I got there, they saw me right then and there. Everything was good and working with TitleMax helped but if I would've known how the paying back part was, I probably wouldn't have done it. I'll make it work at the end of the day, but I won't do it again, not there, and not that type of loan.

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    PriceStaff

    Reviewed July 31, 2018

    I gave the TitleMax representative the car title and walked out with a check. Their rate was cheaper than others' and I just let the representative know exactly what I was looking for. The loan allowed me to get caught up on some bills. TitleMax really helped.

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    Punctuality & Speed

    Reviewed July 31, 2018

    A friend told me about TitleMax. Answering the application form there took five minutes. Within five minutes after that, my car title loan was approved. Everything went well. TitleMax is the best place right now if a person needs something and quick.

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    Reviewed July 31, 2018

    I needed to get some stuff fixed and I did it using the title loan I got from TitleMax. The overall process was good and it took an hour and a half. They did a good job. The lending processor was nice and professional, too.

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    PricePunctuality & SpeedStaff

    Reviewed July 30, 2018

    I took a small title loan with TitleMax and it was quick and easy. I took the vehicle in and they took their pictures, did their thing and came back. It was simple and the lending processor was really nice. She did everything she needed to do. The whole process took about an hour and 20 minutes and they cut me a check right there. Their interest rates are crazy high. But I was looking to consolidate some stuff really quick and with the loan, I got a chance to pay a couple of things off a little faster. So it helped out.

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    Reviewed July 30, 2018

    TitleMax was really good and they made the experience really easy. I brought my car in and they took pictures. The lending process took about 30 minutes and the processor was courteous and professional.

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    Reviewed July 29, 2018

    Getting a title loan from TitleMax was easy and smooth. Their rep whom I dealt with was very professional.

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    Reviewed July 29, 2018

    I live near TitleMax. I got a car title loan from them to take care of some business. Their loan application process went well and the rep whom I dealt with was cool. I was impressed with their customer service overall. They cut me a check there. Working with this company has helped me. I had a great experience.

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    Punctuality & Speed

    Reviewed July 29, 2018

    I was in and out of TitleMax. Everything was in order. And they were very quick and efficient. I would refer them to my family and friends. I’m very pleased with the service.

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    StaffProcess

    Reviewed July 28, 2018

    I got a car loan from TitleMax and the process was good, though it was pretty long. The rep was new and I had to read all the papers, but working with them has given me a little comfort room.

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    Reviewed July 28, 2018

    I had a loan from TitleMax a couple of years back because they had a flexible payment option. And then recently I pawned a van. The process was completed within 30 minutes and their rep was very friendly and nice. The money that they lent me helped me go on a vacation. It is a real easy place to get a loan from.

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    Reviewed July 27, 2018

    TitleMax wanted me to bring in the title and identification for getting a title loan and the whole process took an hour. The processor was good and they were very professional. If someone asks about TitleMax, I would tell them to go ahead and do it. They're good and I was able to pay some bills I got.

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    Reviewed July 27, 2018

    The reps at TitleMax were friendly and sweet. They made sure I was okay. We had AC as well. The lady who was there took us to the title company. We had an Alabama license but still, I got everything processed in one day. The approval came in 30 minutes. Everything was great. Others should go to TitleMax. The people there are friendly and they'll work with you. They will be honest with you on how much you really get.

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    Reviewed July 25, 2018

    I had an excellent experience with TitleMax. I was using Speedy Cash but the interest rate was outrageous on it and it was multiple times a month and I couldn't keep up with it. So I went to TitleMax and got a title loan from them. Their overall lending process was good and smooth and even though I took my obnoxious daughter with me, their rep was really nice about it. The process was completed in 45 minutes and it was fine. I was trying to keep my daughter in line, too. I was about to lose everything because I'm pregnant so I can't work, and working with TitleMax covered the gap between my husband switching jobs and me not being able to work.

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    PriceStaff

    Reviewed July 24, 2018

    TitleMax should staff the store with enough agents to accommodate the customers that come in there. There was only one person in there. She was pleasant and she would have handled all the customers that were there but there was an unreasonably long wait. I waited about an hour when I came into the office then I provided the agent with my document. She reviewed them, took pictures of my car, submitted the information and then provided me with the loan. I received a paper check and then in 48 hours, the money was in my account. But now, I have to pay $600 a month for 12 months for a car that’s already paid for. TitleMax was convenient but they should reconsider their interest rates.

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    Reviewed July 23, 2018

    Went into TitleMax in Yorktown, Va. and did my first title loan. The process was very quick, not a lot of paperwork. I was approved and out the door in less than thirty minutes. Brandi who took my information and presented me with a check was super. Made me feel very comfortable and was so helpful explaining the process. Highly recommend for a short term loan...

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    Reviewed July 23, 2018

    I went in there at Titlemax and got a car title loan. The process took a little longer because they were kinda short-handed and I don't like the interest. But they were really nice there and the rep got me the money that I needed.

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    Staff

    Reviewed July 22, 2018

    We heard that we could get the biggest loan from TitleMax and so we chose to secure a car title loan through them. However, going through their lending process was a bad experience. Their computer system was down and it took two hours to get things done. Then, we figured out that we actually couldn’t get that much as our car was salvaged a little. On the other hand, their reps were all really nice. Also, the office manager gave us an extra $100 that we don’t have to pay because the process took so long.

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    Staff

    Reviewed July 20, 2018

    I had a good experience with the rep of TitleMax. I got a car title loan from them and they went and took a look at the truck and they came back. They asked me how much I would want to borrow and I told them, and they gave me what I wanted. They also answered any questions that I had. Everything was good.

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    Staff

    Reviewed July 19, 2018

    I had a simple, easy and non-stressful interaction with the rep of TitleMax. The lady that helped me out was excellent. She was very nice and very helpful, too. I got a vehicle title loan from them and the whole process took about 45 minutes to complete. The loan helped me with paying my rent.

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    Punctuality & SpeedProcess

    Reviewed July 18, 2018

    Everything went okay with my experience with the overall lending process with TitleMax. It took about five minutes for the process to be completed. They did everything for me and it was pretty quick.

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    StaffProcess

    Reviewed July 17, 2018

    I got a vehicle loan from TitleMax and the process went by fast. I was in and out in about 30 minutes. The rep I dealt with was great. She worked well and did everything she could do for us. I thought I was gonna get a little bit more but the loan I got from TitleMax helped me out for what I needed it to do.

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    Punctuality & Speed

    Reviewed July 17, 2018

    I got a loan from TitleMax and the overall lending process was easy and fast. It took about 25 minutes to be completed. Also, the lending processor was nice.

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    Process

    Reviewed July 16, 2018

    I googled car loan places and went through the TitleMax website where I started putting my information and then they called. I went to their location and they asked me how much I was looking to receive for a car loan. We went outside and looked at the car and took pictures of all of that. Then they told me what they could do and I agreed on the amount. They explained the repayment process where I may pay it all quicker or I can extend the loan for a little while. The process took probably 20 minutes. Also, the lending processor explained to me how to download their app. I signed in and gave them a review on Google. Then he called me on Monday to see how I was doing or if I had any other questions. So, it was a pleasant, simple and very positive experience.

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    Process

    Reviewed July 15, 2018

    TitleMax helped reduce my stress levels and I had a good experience with them. I initially chose them based on their advertisement and the convenience of going with them over a different lender. Their process was very easy and took 30 to 40 minutes to complete. And the guys at the store I went to handled my loan very well.

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    StaffProcess

    Reviewed July 14, 2018

    I needed to get money for some bills to pay before I went on vacation. There was a TitleMax in Henderson, so I went up there. The lady there explained everything about their lending process. However, it took about 45 minutes to complete the process because their rep who was turning the stuff in kept sending it back and kept going lower and lower. Also, she couldn't figure out why I wasn't getting any interaction for a whole lot. Still, she was nice and I appreciated the help.

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    StaffProcess

    Reviewed July 13, 2018

    I got a car title loan from TitleMax as they were the closest lender we had. I went to their office, brought the title and their rep, Alex was really good with everything. He was very easygoing about the whole situation and gave me the lowest rate where it's possible to pay back. Though we already knew how the process worked, he made it a lot easier to understand how they've done things with TitleMax. Whatever questions I had, he explained and was very on top of the situation. The process was completed in 30 minutes. If someone asked me about car title loans, I would definitely refer them to TitleMax.

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    PriceProcess

    Reviewed July 12, 2018

    If somebody really needs to go down that road, I would recommend TitleMax. Their process was pretty straightforward and it took two hours to finish. But that was because there were some other requirements that I needed to make. The lending processor who assisted me was good. He seemed to have my best interest in mind considering the circumstances just to give me the lowest interest rate.

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    Staff

    Reviewed July 11, 2018

    TitleMax is close to me and they're convenient. So, I got a car title loan from them. Their rep was great and it took 10 to 15 minutes for me to complete the lending process.

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    Punctuality & SpeedStaffProcess

    Reviewed July 11, 2018

    I passed by TitleMax almost every day when I went to work. I also had a lot of good referral comments about them and I decided to try them out. They were the first place I went to and it worked out fine. I got a short term car title loan and the loan process lasted for about 45 minutes. The gentleman who assisted me was Michael. He did a great job and was direct to the point. He also explained everything very thoroughly and I was very pleased with it. All in all, I would refer TitleMax. They got a good equity in the car, plus, their process was quick and easy.

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    Customer ServiceStaff

    Reviewed July 10, 2018

    Monica was a good customer service rep of company. She answered all our questions and treated us with respect!! We needed money for short term and had trouble with other companies. We would recommend Monica and TitleMax.

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    Staff

    Reviewed July 10, 2018

    I wanted to get some money and so I chose to get a car title loan from TitleMax. Their lending process was good but then my internet went down so the process took almost an hour. Still, there was a lending processor who helped me out at the time and she was courteous and knowledgeable.

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    Customer ServiceStaff

    Reviewed July 9, 2018

    Trying to get someone in their legal department is absolutely ridiculous. You get the runaround. The Naperville office the lady is so extremely rude! We always had to make our payments in the office. We can never pay over the phone or any other location.

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    StaffProcess

    Reviewed July 9, 2018

    Everybody at TitleMax was really nice. I gave them a try and their lending process wasn't too difficult. It took 20 or 30 minutes for the process to be completed and they gave me the money I was borrowing then and there. Working with them definitely got me out of a bind.

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    PriceStaff

    Reviewed July 9, 2018

    In getting a car title loan from TitleMax, I had to fill out paperwork, then they took pictures of my car, and then I signed some papers. The lending process took 10 minutes at the most to be completed. It was good working with the loan processor. She answered any questions that I had. Their interest rate is fine, but the process of paying it is absolutely horrendous. There's no reason at all for their customers to pay $2,000 for whatever loan amount they got.

    If I were to pay $350 all the time throughout and complete my payments early, I’d still end up paying $2,000 for the $1,000 loan that I got from them. Even if their interest rate is low, they charge an extra payment of $220. So, the way the interest goes in and the way the extra charge doesn’t count against my payments is completely ridiculous. If that had been understood when I was doing the loan, I would not have done it. I would have just gone to the bank and applied for the same loan with none of the extra charges.

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    Punctuality & SpeedStaff

    Reviewed July 8, 2018

    The overall lending process with TitleMax was quick and easy, and it took about 20 minutes for everything to get completed. The rep was great, too.

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    Staff

    Reviewed July 7, 2018

    The rep that did our loan was very nice, but never told us that we would be paying back double of what we borrowed!!!! Why give them a title as collateral??? I understand that they need to make money, but this is highway robbery!!!! I will pay off loan asap and never use TitleMax again!!! Will also tell everyone I meet about my experience!!!! They take advantage of poor people and are not forthcoming.

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    PricePunctuality & SpeedStaffProcess

    Reviewed July 7, 2018

    TitleMax is pretty straightforward and I needed some quick cash. The lending process was very professional and very high tech. I filled a lot of paper forms and everything was done electronically. It was good and it took 30 minutes for the process to be complete. The rep was also very good. She was very professional, friendly and offered me a bottle of water. It was a good experience. It solved an immediate problem that I had. However, I was very shocked with how high the interest was, but I'm already paying this off early, so it's not gonna be a big deal.

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    Punctuality & Speed

    Reviewed July 7, 2018

    I've been to TitleMax before and had a loan with them. I got a car title and the overall lending process was quick and easy. I was there 30 minutes at the most and the processor was good. We knew each other, so it was kinda easy to talk to him. It was a good experience with TitleMax and it helped me pay some old bills.

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    Staff

    Reviewed July 6, 2018

    The lending processor at TitleMax was very cordial and we had a good interaction. The car title loan helped but I wish I had gotten a little bit more money. I just went over there to see what they were talking about but I should've really looked around.

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    Customer ServiceStaff

    Reviewed July 6, 2018

    We liked our experience with TitleMax the first time. So, we used their service a second time and got a title loan from them. Their lending process was easy and their reps made me feel comfortable while I was there. Additionally, their processors answered all my questions confidently. I filled out the application and I got an answer right away. We've never had a problem with TitleMax and they should keep up the good job.

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    Staff

    Reviewed July 6, 2018

    I had a loan with TitleMax before but their lending process is surprising now. The way the payback is, I have five months to pay it back and then the amount I have to pay just to get it paid back off. Their rep was very professional and explained everything down to the details. Still, TitleMax should extend the payments.

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    StaffProcess

    Reviewed July 5, 2018

    I needed a title loan and decided to go try TitleMax. Christy and Crystal were both very professional. When I went, I expected to stay at their branch a couple of hours because I didn't know the whole process. Also, one of the girls had a problem because her computer kept freezing. Still, their process was very good and I was in and out. By working with them, I've gotten to pay the bills which has been a good thing.

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    Staff

    Reviewed July 5, 2018

    TitleMax had a higher rating than every other lender so we got a truck title loan from them. The lending process took a couple of hours and the people at their location were great. However, I wished I didn't do it. For a $7,000 loan, my wife and I are stuck in a contract to pay $35,000 which is way over 100% profit for them. Getting the loan made things harder for us. I definitely like to see them drop their profit margin. I'm sure a lot of people will be happier. For a $7,000 loan, if I had to pay $15,000 back, that would be fine as that still gives them a decent profit margin. However, $35,000 for $7,000 is outrageous.

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    Punctuality & SpeedStaffProcess

    Reviewed July 4, 2018

    I had some important bills to pay within a week and I hate even doing a title loan altogether but I felt okay doing it with TitleMax because I’m gonna try to go get it out this next week. The process was quick too. It was like 20-30 minutes and the lending processor was very professional. She was awesome.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 4, 2018

    I got a vehicle and needed some money really quickly. I heard about TitleMax from a friend and I got a car title loan from them. I had an excellent experience with their company. The employees at the Garners Ferry Road branch were so friendly, respectful and nice. They were also pleasant to my children and their store was very clean. Their lending processors explained I was getting myself into and also told me why the APR percentage was so high. Though the parking lot at the Garners Ferry Road branch was kinda small, there were other businesses there and I would still refer people to that location. I'd tell others that it's not hard to get a loan with TitleMax as they don't require so much. They do a credit check but that doesn't hinder a person from being approved for a loan. The loan I got was able to help me pay my rent. Overall, they had good customer service and their store manager did an excellent job.

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    Staff

    Reviewed July 4, 2018

    TitleMax's lending process was alright. I worked with a very nice young lady there and she was very professional. Thanks TitleMax for helping me out.

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    Staff

    Reviewed July 3, 2018

    I was at the Humble location with my boyfriend Curtis **. The guy Anthony was so friendly he had us out the door less than 15 min. He was so friendly and friendly better than anyone Title place I deal with. Thank you for everything Mr. Anthony.

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    Staff

    Reviewed July 3, 2018

    I reached out to TitleMax for a car title loan and the lending process was great. It took about 30 to 40 minutes to be completed and the processor I worked with helped very much. She explained everything in detail. Working with TitleMax helped with the situation that I needed help with. Whenever I ever need another title loan, I will go back to them.

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    Staff

    Reviewed July 3, 2018

    I had a friend that used TitleMax before. He never had any complications as far as anything besides him paying bills. Also, compared to other places that lend out loans, with TitleMax I didn't need a bank statement or checks. I just needed my license and the title. Everything was timed accordingly as well and they were nice people too. It was a nice experience.

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    Punctuality & SpeedStaff

    Reviewed July 2, 2018

    I was driving by TitleMax all the time and I wanted to see what was going on there and what I could get for the car. The lady there was super fast. I liked her attitude and the way she handled the whole deal. She was topnotch, 100% perfect. I was able to get a pawn service through them and completed the lending process in about an hour. Working with them has really helped me out.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed July 2, 2018

    I’ve been with other lenders before and I wasn’t satisfied so I gave TitleMax a try and it was great. I was in there for 20 minutes. The process was quick and simple. Plus they were very knowledgeable about their job. They could answer any questions I had. I got a car title loan from TitleMax and I got my bills paid.

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    Customer ServiceStaff

    Reviewed July 2, 2018

    It was a great experience with TitleMax. They were quick to respond. I didn't get to finish filling out the form before they called. The lending process was also easy and it took about 45 minutes to complete. I didn't have many questions because they answered everything. They were very helpful too.

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    StaffProcess

    Reviewed July 1, 2018

    I got a car title loan from TitleMax. James, the manager, was good. The process took 30 to 45 minutes and overall, their company was fair. They gave me pretty much what I asked for.

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    Punctuality & SpeedStaffProcess

    Reviewed July 1, 2018

    I had something I needed to pay in a hurry and TitleMax was fairly close to me. I went with them and the manager there was wonderful. He made me feel really comfortable and he was very customer-friendly. And it just made the process really quick and easy for me. The lending process took about 15 minutes and everything was great.

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    TitleMax Company Information

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    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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