
TitleMax Reviews
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About TitleMax
TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.
- Receive up to $10,000
- Get funds in as little as 30 minutes
- No bank account required
- No credit score requirements
- Pawns only available in Georgia
- Loans only available in 14 states
TitleMax Reviews
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Reviewed June 5, 2019
Getting a title loan from TitleMax was fast, easy, and convenient. The process took 20 minutes to be completed. And the rep was very nice. Working with TitleMax helped out a lot when I didn’t have money. The interest rate’s a little outrageous, but it's not bad.
Reviewed June 5, 2019
I chose to go to TitleMax for a car title loan because of the reviews and the process was quick and easy. The rep was polite and I was done in about 10 minutes. The experience was great. It helped me pay some bills off and I’m grateful about it.
Reviewed June 4, 2019
This company is responsible for destroying the families' economy, totally with lies and bad practice they steals our money. And I will explain why!!! When you go to the store without knowing the procedures and contracts and the products they sell. And some of your employees explain to you and tell you how it works, but with lies and false explanations how it happened to me, in this location 19021 Midway Rd, Suite 400 Dallas, TX 75287.
Well I went to that store. I was treated by an employee called (Angie). Urgently needed a loan for that day. Enter and ask for the loan with the title of the car, Angie did not offer me any other product and did not give me options. She did not explain the contract correctly, I never had the contract in my hands on paper, she told me to enter the company's website and there I could see it. She just told me that, if I wanted to refinance it, I would pay more for the monthly payment you paid, in 6 months if I wanted to refinance them. Angie was never honest, and she never really explained exactly what the contract was like, she never told us that he was obligated to pay more money than what you paid in the monthly payment, and that was forced to refinance and that if in 6 months we did not refinance or pay the amount they requested, they would keep the car, and then they called me always, trying to intimidate me.
What Angie did is a lie, bad practice, she was not honest, she did not give options, she did not offer other products, she only took advantage of my situation. Because I did not know about the procedure and the contract. And she and the company that represents TitleMax destroyed my finances, the remedy was worse than the disease. Anyway, I'm going to denounce this through all the social networks and through the media such as Telemundo Univision, and the authorities of the state of Texas and the office of protection to the consumer. That this never happens to other families and for this company to stop doing bad practice.
Reviewed June 4, 2019
I’d recommend TitleMax. The customer service is good and it was a friendly environment. The rep answered the questions that I was concerned with and I liked how they answered my questions. I got the title loan in 20 to 30 minutes. It did not take not long. The requirements for it were a title, a deed and the vehicle the title was gonna be for. That was about it and it provided me with a little bit of money. It was a good experience.
Reviewed June 4, 2019
Obtaining a loan from TitleMax was quick and seamless, so they definitely made it easy for me. They were very knowledgeable and they pretty much answered the questions that I had in mind. The loan helped out a lot, so it was beneficial. Everything went pretty smooth and I would recommend them.
Reviewed June 4, 2019
My husband told me that TitleMax was good. I went with them and thus far, I've had a pretty good experience with the company. Their reps were courteous and knowledgeable. They were able to answer all of my questions. TitleMax's loan solved my problem.
Reviewed June 3, 2019
I got a car title from TitleMax and the rep was very quick and respectful. The process took less than 30 minutes and she was very thorough.
Reviewed June 3, 2019
I was driving by TitleMax and they were close, and I got the help that I needed from them. The process was fast and the rep was nice.
Reviewed June 3, 2019
TitleMax checked out my information, checked my car out and then they got the process going. They gave me a check the same day. The rep was nice and friendly.
Reviewed June 2, 2019
My experience with TitleMax was good. Getting a car title loan from them was good and easy. The process was completed in 20 minutes. I was in and out. And it was good. Also, the TitleMax reps were great.
Reviewed June 2, 2019
TitleMax's lending process was pretty fast. They had to see the title, took pictures of the car inside and out and looked at the miles. The whole process took about an hour. Their rep helped me through the process and made sure I understood my payments. I got a car title loan from them and with it, I paid some bills. I tell friends that TitleMax is good and that they explained everything pretty well to me.
Reviewed June 2, 2019
A friend of mine told me about TitleMax and I got a car title loan from them. I was in a situation where I needed some extra money, and it’s a little costly. I have to pay this back in about four months. I don’t know if the fees were right or not. Hopefully, I can work my way out of it really quickly. But it was okay. The rep was pretty good. TitleMax has made me work harder to get that money paid back.
Reviewed June 1, 2019
Interest rates at other lenders were higher than at TitleMax. Also, at other places, it took two days to get somebody to respond back to me. TitleMax was right on the process and I got a vehicle loan from them. Well, when I first went there, I had everything. However, they couldn't help me that day due to the fact that I thought I had one more month on the tag for my registration which was my mistake. Still, their reps were awesome and while it was frustrating on my end, it was an amazing experience. They were good people all the way around. Their customer service attitude is amazing and they were very polite. Furthermore, TitleMax's lending processor was right on cue. She was there to answer every question I had. I was quite scared to get a loan and she made the experience more pleasant. She was reassuring that it's okay and that everything will be fine.
Reviewed June 1, 2019
I just moved in to a new place and I didn’t have a job for a little bit so I knew I needed some money to have first. I kind of needed something fast. I did look into my bank and talk with them but they said it could take up to at least two weeks for anything to get approved or even to get money into the bank account. So I decided to go with TitleMax and I get it’s the same way as getting a loan. You’re still paying it back. I also read a lot about TitleMax online and I saw better reviews and better customer care.
I brought in the title and did the Georgia license. Then I went in and the process probably took about 15 minutes. It was very quick and the guy was very nice and kind. I felt comfortable with it, as opposed to somebody forcing somebody into doing something. He was also very good about printing everything out for me and explaining what every detail was. He was very detailed and he did a very good job. In fact, the people there were all excellent.
Reviewed June 1, 2019
TitleMax got me a loan right away and I was able to get caught up on a couple of bills. The manager was also pretty cool about allowing me a couple of days' leniency in paying my loan off because I was in a car accident so I was appreciative of that. The process for the title loan itself went pretty easily and quickly too. I had to bring in my title, ID and references, and it took about 20 minutes. It was very convenient. They had excellent service. The rep was real pleasant and patient. Even the manager came over and assisted the new worker.
Reviewed June 1, 2019
I would recommend anybody to TitleMax because they could help people. They have nice people, too. However, I did not know I was gonna pay them much money. I was really disappointed when I paid up. I asked the question to Victor, and he was nice enough to answer it. He said $147 was a charge to the interest, and $17 is just for the principal. It's all interest. I was never told that. It was not his fault, but that was too much money. I’m gonna see if I can work a little extra to make up some extra money and pay up as soon as possible.
Reviewed May 31, 2019
TitleMax was the first lender I saw. I got a car title loan and the lending process was efficient. It took 20 minutes. The reps got right to the point so, it was good. They were very professional. TitleMax helped me pay off some bills that I needed to pay and I am very satisfied.
Reviewed May 31, 2019
The lending process with TitleMax was very quick. The branch I dealt with was super efficient. I spent maybe 45 minutes up there. The rep was nice. He was very professional and not a real big talker or joker and I am, so that was different. But he was very courteous. After working with TitleMax, I was able to fix my Blazer so that I could make sure I got back and forth to work.
Reviewed May 31, 2019
TitleMax's location looks a lot more professional than other lenders. I went with them and gave them the title for my car. Then, they let me borrow money. The people that work there seemed to know what they were doing and they were professional. I didn’t feel like the process was taking forever. Their reps were really good people. We just sat there, talked and laughed. It was a good experience. Even when I went back, they recognized me. Working with TitleMax helped me out as I was able to get the loan. It's good to know there's a place like TitleMax and if I ever run into any other situation like the one I had, they're the first company I'd go to. I was very satisfied.
Reviewed May 31, 2019
The loan process at TitleMax was a lot more comfortable than places I’ve been in the past. I didn't feel like all eyes were on me, and the staff was great. When I told the rep what I really wanted, I was kinda being flippant. I asked for less than what I qualified for. But I need to have that number showing so I can keep up when I’m doing. She came back around, and she did exactly that. She told me exactly what it was that I would need to pay each time. And I felt like she actually listened to what I said. The loan gave me the ability to take care of what I needed to real quick. It didn't look like it was gonna be hard to take care of it and pay it back. So far, so good. It was easy and efficient.
Reviewed May 30, 2019
I got a loan from TitleMax because my boyfriend had a good experience with them. At first, they couldn’t give us what we wanted. They needed to make a call to someone on the higher up, and they switched around some things and got me close to the amount I wanted. The process wasn’t that long. As soon as we left, we went and cashed it. It was about 10 minutes after the paperwork. The staff were great as well. TitleMax helped us, that way we could pay bills and stuff.
Reviewed May 30, 2019
I wanted to work with TitleMax versus other lenders because they were very friendly. They welcomed me and they didn’t give me a hard time. They checked out my car and the mileage on it. The process for the car title loan was easy, simple, and quick. It took about 20 minutes. TitleMax helped out a lot and I was comfortable with the experience. I’d recommend anyone asking to go to TitleMax.
Reviewed May 30, 2019
The overall lending process at TitleMax was good. It took about 20 minutes, and the rep was professional and quick.
Reviewed May 30, 2019
I still have my obligations to pay and my income is not sufficient to cover those, so I use titles for that purpose. My nephew lives by TitleMax and I live in the area, and I walk over there most of the time. The process was excellent. They reviewed my background and they know what they are doing. I'm satisfied and I recommend it.
Reviewed May 29, 2019
Getting a loan from TitleMax took about 30 minutes. Their lending processor was very nice. It was a good experience overall.
Reviewed May 29, 2019
The people in TitleMax are nice, courteous and respectful. They’re good people and I had a good experience with them. The process took about an hour, which was a little longer than I expected and I wish I would have gotten copies of the loan. But I’d probably ask for that when I go and make the payments. Other than that, everything was good. TitleMax helped me out when I needed it so that was good.
Reviewed May 29, 2019
Working with TitleMax helped a lot because I was short and I used them in order to pay the rest of my rent off. The process was fairly quick. It took me about an hour to get my car title loan and they were pleasant. It was easy to communicate with them.
Reviewed May 29, 2019
I started talking to TitleMax about their lending service and agreed to do something up. They were super cool and chill and they were really friendly. Going through the loan process with them was more like talking to somebody I would know or have a decent conversation with more or less. It made me feel more like I could trust them and they would not try to screw me over and get me into a loan that I wouldn’t wanna be in at all. I had to have my title loans and income and all that. But those were pretty simple to get and the entire process took about 25 minutes.
Reviewed May 28, 2019
TitleMax was the easiest lending provider that would accept me for the type of credit that I had. To qualify, I needed an award letter, personal income, some bank statements and a letter from my bank. Their process was a little lengthy, but it went well. It got the results that I wanted. The rep was very friendly, kind and considerate. I really tried for the loan because I needed some help taking care of some financial things with my car and TitleMax helped me be able to do that. Though I don’t really recommend those type of loans because of the percentage rate and because of how much you have to pay back, I was happy with the experience.
Reviewed May 28, 2019
Working with TitleMax has affected my life for the better. I was trying to move. I was scared and skeptical at first. But everything is wonderful on my end. I know I just have to pay like I'm supposed to and everything will be okay. I decided to go through them because of the reviews and my time there was wonderful. It took about 15 minutes and the rep was awesome. He explained everything to me and I felt comfortable. There also wasn't really too much that you needed. You just have to have everything you need: your title, forms of ID and employment history. They did an excellent job.
Reviewed May 28, 2019
TitleMax was the first one I talked to, and they seemed very nice. They seemed like very good people. So I decided to go with them. I was very happy with them and I’m glad I chose them.
Reviewed May 28, 2019
The process of getting a title loan from TitleMax in the office was one hour. I have to go for my documents that’s why it took longer. The rep I dealt with was very, very nice. But there were some things that I didn’t like, such as the interest. But that's the only thing I don't like.
Reviewed May 27, 2019
I liked TitleMax' hours of operation. They were open later than other lenders and their overall lending process was easy and painless. Bryan, the person I was working with in getting my title loan, really made it a positive experience. It didn't feel like I was in there very long, and I'm an impatient person. It was awesome because Bryan kept me laughing and entertained, so that in and of itself made it a good experience. TitleMax really helped me 'cause I was out of work at the time. It helped me to have just a little bit of money to make ends meet for a little bit.
Reviewed May 27, 2019
TitleMax is the closest lender to where I lived and the process was easy but the company they go through like to nitpick a lot on the vehicles. We had clear coat coming off on one side and it was a part that I was able to scrape off very easily without ruining the paint. But they dropped our price from $1,000 all the way down to 200 and something because of it. The lending processor was really nice though. She did a fantastic job in trying to get the most out of the vehicles as she can. She also explained things very thoroughly. It was a great experience. TitleMax helped me get into an apartment that my wife and I were struggling to get into. So it helped a lot. In fact, I've also recommended one person who had already gone and gotten a car title loan from them.
Reviewed May 27, 2019
TitleMax doesn't require a lot for you to get a loan and it’s easy to apply. The process for my car title loan was done in 20 minutes. It went pretty fast. In terms of information, they needed the mileage, pictures, year, make, model and title. They were also professional. They offered me coffee and water, and they explained to me about the loan. I also liked that they have the app where I can keep track of the loan. That was probably the best part of it. I can actually look at the daily rate, that it was increasing, and the payout fee. You can also pay online through an app. The app is pretty convenient. I would recommend TitleMax. I had been a little stressed out because my wife had gotten laid off so I had to pay rents. But when I got the title loan, I was able to relax and not stress about certain things. I was able to pay them off and still have a little bit of money extra. It brought me a little bit of peace of mind.
Reviewed May 26, 2019
TitleMax's lending process is not really easy. The first time, it took a while to do it. It was between 40 minutes and an hour. But the lady and the other guy who was in the other site were okay. There were some problems with the computer that they had to redo the application again. TitleMax helped for what I needed but it's really expensive. I said I only needed $1,000 but they gave me $2,600. I took it because I needed it. Then I have to pay 300 and something dollars for 20 days that I have the money.
Reviewed May 26, 2019
If you've got the requirements, it’s easy to get a loan at TitleMax. But you need to read the fine print and make sure you can afford to pay it back - all that they’re asking you to pay back in return. I needed a certain loan and there weren’t too many requirements. They were just the title of the car and a month or two of pay stubs but I used bank statements because I don’t get pay stubs. The process took about 30 minutes to an hour and it definitely helped me financially, to take care of what I needed to at the moment. But now, I‘m concerned about hurrying up and paying it back so I won’t have to pay $6,000 on top of the $3,000 I was awarded.
The longer I take, the more money I have to spend, and that wasn’t really made clear to me at the time. They guy didn’t really explain it to me well enough, as far as making the payments back and exactly how much I will be paying. So I did some research and figured it out myself after the fact. My experience with him was business straightforward too. I didn't feel invited.
Reviewed May 26, 2019
TitleMax had better rates for a car title loan and their lending process was very convenient. But the online application is what I like the most. The manager was awesome and very kind. He was a good man and he made it very comfortable for me. The entire process took about 45 minutes, but I was talking to them to death. He explained it very well and I didn’t have any questions after. Working with them has made my situation a lot better. It was the type of experience that you get that makes you want to pay. They've called me a couple of days ago and I'm getting ready to make my payment to them online. Overall, the service was amazing and I would highly recommend them.
Reviewed May 25, 2019
I got a list that came up on Google and I went in there, and I went through TitleMax since they didn’t require too much information. The deal went pretty fast, so they did a pretty good job. Working with them helped me out a lot.
Reviewed May 25, 2019
The customer service people at TitleMax was fine. Everybody was nice, courteous, kind, and walked me through everything step-by-step so I can understand how everything was gonna go about. And with my payment plans, they gave me options. So, everything was good. I got a lot options, and I picked out the best plan was for me, and they helped me with that.
Reviewed May 25, 2019
A friend of mine had an experience with TitleMax. Through her referral, I decided to use them as well and it was a very good experience. It took maybe 45 minutes. I went through employment screening verification and paperwork, and they were very nice people. Their mannerism was great. They were very polite, helpful and informative.
Reviewed May 25, 2019
I got a title loan from TitleMax. It’s the closest one to my house. Their overall lending process was quick and easy. It took less than 30 minutes. The rep was friendly and nice, and made me feel comfortable in there.
Reviewed May 24, 2019
A friend got a loan from TitleMax and that was when he told me about it. And I went in. I was in and out fast. The only things I needed were my title, my ID, and my proof of income. I had a good experience. There were friendly people in there. They gave me all the information. Even though I was in the desk and asked them about two or three different prices as far as the loan, they still gave me the quote. They didn’t have an attitude. Working with TitleMax definitely helped me out. I just started a business, and they gave me the money I needed to get the stuff I needed to get done. I will recommend them.
Reviewed May 24, 2019
I got a car title loan from TitleMax and it went pretty easy. The rep was excellent and the process took an hour or two.
Reviewed May 24, 2019
I would highly recommend TitleMax. My experience with them is wonderful. The process took 15 minutes which I was very satisfied with. The rep there was very friendly and very helpful. I took two of my children with me after work and the rep was very courteous of the fact they were very hyper and high-strung. I felt very bad for her, but it didn’t seem to bother her. She was very professional. However, I can’t find the little card she gave me. I’ve tried to call them three or four times but I guess I have the wrong phone number. My check is gonna be one week late due to some problems at work.
Reviewed May 24, 2019
TitleMax's agent was nice and I had a good feeling about the way they conducted business there. I went in and had my title and vehicle there. It seemed to go well. I got a car title loan, and the process took 30 minutes maximum. It’s overall a good experience.
Reviewed May 23, 2019
I needed a loan for an AC unit that I was currently taking care of for my grandfather. It ended up being a last-minute kind of thing that I had not budgeted for. But with the summer season coming and three kids, especially a newborn, not having the AC working was kind of detrimental. I got a loan on a truck that I have and in total, I was in there for maybe 30 minutes. The lady was really nice. She was even helpful outside of the loan process. I'm new in the area and being a local, she was helping with the parenting side, places that I could check out and things that are really good for kids to do. She was great. She was able to me a quote to what I needed that was applicable for the loan. So I walked away with two benefits.
Reviewed May 23, 2019
I figured that TitleMax was the only place to get a title loan from. The overall lending process was long though. I was there for around two hours. There was an issue with negotiating the price. I had to fill out a whole bunch of stuff online and provide my check stubs. But the people at TitleMax were good and nice. Going with TitleMax was beneficial at that moment because I had needed some money.
Reviewed May 23, 2019
TitleMax was close to me. I needed the money at the time and working with TitleMax helped me. The lending process was accurate, but it was long. I understood, though. And their rep was great. She was straightforward, she explained everything, and she was a really nice person.
Reviewed May 23, 2019
TitleMax does not have many requirements. Just have a title. The process took half an hour and the rep was professional. The loan got me out of a jam I was in. But it was kinda expensive to pay back. So don’t do it.
Reviewed May 22, 2019
One of my friends have gotten a loan from TitleMax before and I decided to do a title loan with them. The people there were absolutely wonderful and I was very pleased. The process took about 40 minutes, but I also had two young children with me. The rep I dealt with was very patient, very helpful and professional.
Reviewed May 22, 2019
My experience with TitleMax was good. The overall lending process took 45 minutes, and my interaction with the loan processor went well.
Reviewed May 22, 2019
TitleMax was the closest lender and other places didn’t open up until 10:00. I had to be somewhere an hour after that so I couldn’t wait for an hour and a half. TitleMax was more convenient. They make it easiest possible for the customer and the title loan took 45 minutes to an hour. They were also quicker than I thought. So that was cool. Their CSRs were really great too. They were doing their best to help me with getting that loan and the lending processor was very insightful and straight-to-the-point. These guys were very helpful and professional.
Reviewed May 21, 2019
For various reasons I have utilized the services of TitleMax on four different occasions. I was so pleased that I sent my sons there when they needed a quick loan. The reps in all of the locations I visited were great. They are nonjudgmental and take the time to explain everything. Fortunately I have been in a position to pay my loans off in less time than stated in the contract and since there is no penalty for early payoffs I was ecstatic and save a lot of money. Great company which I would highly recommend.
Reviewed May 21, 2019
I was googling some stuff and I saw TitleMax. A friend of mine was telling me about the one in Kennett and so, I went and tried them out. I got a personal loan and the lending process was great. It took 15 minutes and it was very easy than I ever thought it was gonna be. The rep was very patient with me and she was easy going. With TitleMax, I was less stressed and I would recommend them to anybody.
Reviewed May 21, 2019
I got a car title loan from TitleMax and the experience was good. It took less than a half hour and was very easy and convenient – no hassle. The only thing I don’t like about it is the interest rate but I guess it comes with the loan. Also, when I wrote the post-dated check, it took about a week to release it. But other than that, it was smooth. My interaction with the rep was good too. She was detailing the information I needed. Then the following day, I got two phone calls, which I appreciate, just to thank me about the loan. But they were like back to back and I told the person I talked to, “Hey, you just called me yesterday.” Still, it was no big deal.
Reviewed May 21, 2019
I was in need of some money for bills. I googled TitleMax, looked at the reviews and got my loan through them. The process was really easy, simple and very fast. The reps were very friendly. TitleMax helped me with the little jam that I had.
Reviewed May 21, 2019
The reps were very nice and kind. I really didn’t have to do much than providing my information and once I did, that was it. But TitleMax has a very high interest rate. The amount that I got was $400 some odd dollars and TitleMax wants $1,200 back. So, that’s why I'm trying to pay that off and be done with it ‘cause I think it’s a little bit too much.
Reviewed May 20, 2019
The reviews for TitleMax were good and that was one of the reasons why I got it. I went for a title loan and the process was good. It was quick, about 30 minutes. The customer service was also good. The rep was very friendly. I was going through something, so TitleMax helped me out a lot by giving me the loan.
Reviewed May 20, 2019
TitleMax got me out of a bind. I got a title loan for my vehicle and everything went real smoothly out there. The people were very polite, nice and helpful too. The process took about an hour. But I had to come home and get something I didn’t bring up there so it took a little longer. Had I brought that, it would’ve probably been done in 30 minutes. Also, the payment was gonna be due on the 29th and I had to move it to the 1st because that’s when I get paid and they worked that out. It went okay. Then I got money right then, through a check. The process was easy and convenient.
Reviewed May 20, 2019
I felt comfortable going to TitleMax and I would gladly share it with people I know who may do a title loan. I will feel confident doing so because they were fair and upfront. The process didn’t take long at all. I had to fill out some papers and give some information on people that know me, as references. The people there were very helpful and friendly, and they explained everything to me. Nothing was left in question.
Reviewed May 19, 2019
The rep from TitleMax was lovely. I liked her personality and her customer service attitude. She was a good person and she helped me out. She explained everything like she was supposed to so I could get a better understanding. Whenever I didn't understand it, she made sure I did. The lending process for the title loan that I got was also quick and efficient. It took about half an hour. I don't have any bad experience with them.
Reviewed May 19, 2019
TitleMax is a good place to go and I never doubted about their service. I got a car title loan and it was a great experience. It was perfect. It took about an hour and my interaction with them was good and understandable. The people are friendly and they know how to explain everything.
Reviewed May 19, 2019
The loan process at TitleMax was a pleasant and fast. The guys in there were pretty cool. The guy I dealt with was in a good mood. He answered all my questions properly and the process took 20 minutes tops.
Reviewed May 19, 2019
When I called TitleMax, Francisco was so nice. The process took less than two hours and I was impressed with how professional Francisco was. He was on point with everything. Everything was so easy and it was very convenient. It was more convenient than any other title loan place that I would’ve known about. My truck got impounded and long story short, if it wasn’t for TitleMax, I wouldn’t have had the money to get my car.
Reviewed May 18, 2019
I was acknowledged with smiles and greets soon as I walked in the TitleMax office and Trisha was the sales rep that helped me. She was professional and polite and answered any questions I had even if she just told me. I would recommend if you are in the Hampton VA area and thanks again Trisha.
Reviewed May 18, 2019
I looked TitleMax up online because I was looking for a loan. I got a car title loan from them because of the fact that there were more stars through Google on TitleMax than there is on the others. Their lending process was easy and convenient. The processor did good. They explained everything and that was very helpful. Working with TitleMax helped me pay all my bills as well as some stuff.
Reviewed May 18, 2019
TitleMax was closer to me. I got a car title loan for school stuff, so it helped a lot. The process was very convenient. I went in, they appraised the car, and I filled out the application. They were extra helpful because my car’s registered in another state and they took the time to do that process instead of making me transfer it over to Illinois. The lending processor was very nice. I spoke to her first over the phone, and she told me the steps and that I could come in the same day or the next day. I went in, and the other two people who were there were very nice as well. They walked me through the application, told me about the process, and I got approved. Then, they even called me the next day to see how everything was.
Reviewed May 18, 2019
I found TitleMax on the internet and it was the only one in the area at the time. Their customer service has been perfect. I haven't had any complaints.
Reviewed May 17, 2019
I was in need to help out with my bills, and TitleMax came in handy. The lending process was fast and simple, and it took about 30 to 40 minutes. We did all the process, and it was easy and they were on it. They had to find out that I had a possibility of a good job to back me up. Their reps were all right. I felt good that we got to work together.
Reviewed May 17, 2019
I needed a loan and I heard in TitleMax's commercial on TV that they give the most money for the loan. I went with them and the rep was very friendly. He went through every step with me and told me the interest on the loan. Every part of the way, I really appreciate him for mostly explaining all the documents. The process took a little while because they had to go fix other people’s other car. If not, over the top, it would have taken 40 minutes. It was a good and an easy process. I really appreciate them all. And in order for me to pay it back, the process is very fast. We have to pay it back with the app. I’ve really enjoyed working with TitleMax and I will recommend them.
Reviewed May 17, 2019
I got a title loan from TitleMax and the process was easy and simple. It didn’t take that long, too. And their reps knew what they were doing. Working with TitleMax helped with the loan that I needed.
Reviewed May 16, 2019
TitleMax's lending process was simple. I just went out there and they gave me the money. The team at TitleMax was really nice. One of the ladies even gave me a Swiss roll. Overall, by working with TitleMax, I caught up with my bills.
Reviewed May 16, 2019
The young lady at TitleMax was professional and nice. She impressed me with her customer service skills. She explained my interest charges and gave me the best choices. She told me the process would be about an hour because she had a lot of people up in there, but it was a little bit under that. They were able to provide me with the funds that I needed at the time that I need it, so that was a good thing. I’d definitely recommend TitleMax to a friend.
Reviewed May 16, 2019
I needed to pay a couple of bills off and TitleMax helped me out a whole lot. I used the service for a car and I just did the application on the computer. Other than that, the process was really nice because it was really quick. I was there for about an hour because I had to wait for them to approve. But the rep helped me out a whole lot. She was telling me when it was time to pay the loan back. She would make sure I pay it on time and she gave me a card so I can call her if I have any questions.
Reviewed May 15, 2019
A friend of mine had an account with TitleMax and he told me they were pretty good. So I went in and checked it out, and everything was all right. The process was really easy. It took us about 30 minutes and it didn’t take long. The rep explained everything to me and told me what the rate was for. Everything was right on for me. I would tell everybody to come to TitleMax because they’re courteous and everything was done on time. I was in-and-out.
Reviewed May 15, 2019
The ladies at TitleMax helped me and the loan process has been easy. It was less than 30 minutes. They did everything fairly quickly. They had good customer service and the loan helped at the time.
Reviewed May 14, 2019
I went to someplace first before TitleMax and I walked out because I didn’t like the way I was talked to. And then I looked up TitleMax and the people there were really professional and very polite. Tammy helped me the first time and she was fantastic. The manager, Avida, was fantastic too because I had to go back the next day, and she had helped me. I got my car title loan in about 25 minutes. It was quick.
Reviewed May 7, 2019
My girlfriend had a loan through TitleMax. She said they were fast and to the point. So, I also went and got a title loan through them. Patrick, my lender, walked me through the process pretty quickly and he did a great job. I’ve had title loans before but this took half the signing papers and paperwork. And he ensured that I'd make my payments on time. He also showed and told me about the principal and how I could pay on principal between payments. I was in and out rather quickly, got a fair amount of money, and I was very happy.
Reviewed May 6, 2019
I saw that TitleMax had better rates than everybody else, and they were the closest. I went there and they welcomed me in there. It went well. I asked them if I could get my TitleMax loan and I gave them my title and filled out the paperwork. The process took a few minutes. They did the process efficiently and they were very polite.
Reviewed May 5, 2019
I called TitleMax first and the information that the rep told me was pretty legit and good. So I went down there and they gave me $1,000 for my title. There was no paperwork in there because it was all done electronically. So, I enjoyed it, and it was worth the wait. I was in there for about a good 35 minutes. I also appreciated the person who had helped me there. She had a good spirit, and she was good. She helped me with everything and explained it to me very well. Everything went really well and really, really smooth.
Reviewed May 5, 2019
I got a car title loan from TitleMax and their lending process was long. I had to get the car registered and I had to run all over town just to do that, and the whole lending process ended up taking five hours. Their reps helped me through all of it but I had to use almost half of the loan just to get the car registered just so I could get the loan. Basically, it did nothing for me. I will probably never come back.
Reviewed May 5, 2019
I went to TitleMax and it went well. The reps talked to me and explained everything about their lending process. They were really nice, respectful and understanding. They offered me things like water and they did their job pretty well. I told them that I would think about it and I'm still thinking. Nonetheless, I would recommend them to a friend.
Reviewed May 4, 2019
Getting a truck loan with TitleMax went really well. I had a friend who knows computers so he typed everything in on the computer. Then based on the pictures of the truck and the mileage, TitleMax was able to help me out. The lending process took around 45 minutes and everything went really nice. Working with them helped me in my situation tremendously. I would suggest them to anybody.
Reviewed May 4, 2019
I got a personal loan with my car through TitleMax. The process was very easy, very professional and very helpful. I'm very satisfied. It took me 35 to 45 minutes from walking into the place and walking out. The rep that I dealt with was Yvonne and she was excellent. She was very, very friendly. She was also very knowledgeable and very professional. Overall, it was a very good experience. It helped me get the financial thing that I needed at the moment. I will recommend TitleMax in a second.
Reviewed May 4, 2019
I did a car title loan with TitleMax and I had a good experience with the loan processor. He helped me a lot and answered my questions. The process took 30 minutes. It was a great experience and everything was just perfect.
Reviewed May 3, 2019
A friend of mine told me that their relative had a good experience with TitleMax. I just got a small loan because I needed some work done on my car. TitleMax was awesome and unbelievable. I provided them with a copy of the released lien paperwork, a copy of the lien itself, and my driver’s license. The reps were so great, and patient because when I came in there, I thought I had a regular title, but all I had was the lien release and that wouldn’t work. Then they pulled up a picture and said that was what I needed, and I knew I had that somewhere too. Filling out the paperwork was so easy and so great that I could do it myself, then the rep took over after I was all done. I got approved for the loan in a couple minutes, but it seemed like seconds.
It was such a relief to be able to work with TitleMax because I just went through a nasty divorce and paid all these attorney fees. My ex-husband left me with nothing, moved in with his girlfriend, and took all my savings. Then I found out when we were selling our house that it had a lien, so I had to use all my savings to pay that. I was just starting a job and I just moved into a condo. I lost my bid on my house because I ended up with hardly anything and just enough to move in to my new house. The only consolation that I have is that I was able to get that loan because, if not, I wouldn’t have had the ability to get my car fixed.
The lending process was so easy once I got everything I needed. The only reason why I struggled was because I just recently moved, so I was a little discombobulated. But to be able to have the flexibility to go through that emergency was such a relief after moving, the divorce, and custody. You really need to have TitleMax as an option if you have an emergency. I love them.
Reviewed May 3, 2019
The lending process at TitleMax went smoothly and the staff made me feel welcome. The rep was awesome, kind and generous. There were no hiccups with the process and she just kept on talking about the loan. She explained all of it thoroughly. Working with TitleMax tremendously helped me out. I had to get insurance on my car, I had to get my car and I had to pick up bills which saved me from going through a hole.
Reviewed May 2, 2019
The young lady rep that I spoke to and who helped me at TitleMax was so awesome and very kind, and she wasn't pushy. She was the only reason that I decided to go with TitleMax. In fact, I made it back to her and I got a car title loan. The lending process started at 3:30 and finished a little after 6:00, and that's just because she and I were talking. Working with TitleMax was very good.
Reviewed May 2, 2019
When I walked in at TitleMax, their reps assessed what it was I needed and helped me to get there. They were very cordial and they did their job to the letter. Their process was usurious, with the high interest rates. But I was a victim of identity theft and until my credit is restored, it’s hard for me to get unsecured credit like that. I would’ve rather gone through other means like a bank or a credit card, but I went through the title loan. It was about the third title loan on my car and the process was easy, which took about 40 minutes. I’m beholden to pay TitleMax back for the next year and a half or so. I just wish the interest rates were a bit more reasonable, but that’s the nature of predatory lending.
Reviewed May 1, 2019
I got a car title loan from TitleMax and the process took 45 minutes. The rep was real good and working with them was real helpful. I would recommend it.
Reviewed May 1, 2019
TitleMax was the first one I looked at and the customer service was good. However, the way that they handle their business is wrong. People are spending money on these cars and when we come to give up our title, we expect to get our money back and not $120. That car cost $8,000 and they were trying to give the lowest payments for the car but have us pay six months back to them. They need to fix the way they do things. When people are coming to get loans to help them out, $120 is not gonna pay half of a person’s bills or rent. That’s not even gonna take care of your kids if your kids are hungry. You gave them your title but they gave you nothing worth your car. I don’t recommend anybody to go to them.
Reviewed April 30, 2019
I obtained a title loan from TitleMax. They took pictures and I had to bring the vehicle in. Their lending process was quick, which took about two hours. I was satisfied with the customer service part. The rep and her boss were really nice. However, there's no early pay off. At the same time, I'm still occurring interest every day that the loan is out. And, the interest rate is super high. They only gave me 1,200 and I gotta pay them 2,000 back, which is a lot. And if you don't pay it back, then they're gonna have your car too. The overall process was pleasant. However, I'd tell my friends to find another way to come out with the money that they need because TitleMax's interest is high.
Reviewed April 30, 2019
TitleMax was right down the street outside and I got a car title loan from them. The process took a minute because I put my wrong driver's license number in and I had to go back to work. But when I got off at 4 o'clock, everything was ready. They were nice people and the process worked well.
Reviewed April 30, 2019
I went to the Google Maps app and searched for title loans and TitleMax popped up in the map. They use a Blue Book value, which is the actual value versus the Black Book value which is what they expect the value in the book to be if it was auctioned off. The lending process took half an hour at the most. I got a title loan for my car and it helped me because I had some bills that were due early in the week. I got to pay it later in the week and they gave me time to spread up the payments. The associate knew what she was doing and was very polite. She explained everything to me and answered all my questions. Everybody was professional and courteous. The percentage was way high but I paid it off as soon as possible and other than that, the experience was good.
Reviewed April 29, 2019
I drive by TitleMax all the time and I see it on TV and hear it on the radio. I got a title loan from them and it helped with what I needed to do. The process was easy. I just had to answer their questions and have the information they needed. The rep went out and looked at my car, and then he came back in. The process took less than an hour and they were super nice people. If I ever had to do it again, I would go there.
Reviewed April 29, 2019
TitleMax was literally right up the street from my house and I drove by there 100 times. I liked that I would just stop in. I got a car title loan and I would do it again once I have paid this one off. The rep explained everything in detail and if I had any questions, she answered it. Working with them helped with a whole bunch of stuff that I needed to get paid off. I would recommend TitleMax.
Reviewed April 28, 2019
TitleMax was top-five rated. I got a car title loan and it took 40 minutes from start to finish. There were no surprises. I was impressed with the sincerity and it was generally nice throughout the process. Working with TitleMax had a positive effect on my everyday life and I would recommend it to somebody else.
Reviewed April 28, 2019
My daughter had done some reviews and she said that TitleMax was better. I got a car loan and went through the process, and everything worked out. I brought the vehicle and they started it up, made sure it was running, looked at it and took a picture. I liked the processor's demeanor, his willing to assist me and his character. He was kind and respectful. Working with them put some change in my pocket. I had a marvelous experience and I appreciated the customer service. And it wasn’t a big hassle. You would think it would be a little embarrassing, but it wasn’t. I would recommend them to some of my friends.
Reviewed April 27, 2019
We used TitleMax several times in the past and they were a lot better than others. They were the cheapest out there and I like them. When I got a car title loan, the system was quick. I was in out and in a half hour or so.
Reviewed April 27, 2019
My buddy first told me about TitleMax, then I talked to my grandma. She did business with them before. I was trying to sell my bike and she asked me why I didn’t try to get a loan against it first. I got a loan from TitleMax against my Harley and the lady rep was simple and easy to work with. The lending process didn’t take very long, but I wasn’t able to get the amount that I wanted for my bike. I figured I could at least get five grand, but they gave me 3,500 bucks. Considering that I spent $26,000 for my bike, the loan amount was pretty low and I wish I could have gotten $2,000 more. TitleMax definitely makes money because if I don’t pay back the loan that I got from them, they would get 10 times what the loan is worth.
My bike is nice. It is only eight years old and only has 8,000 miles, so it’s pretty much brand new. But the reps were saying that the amount they give on Harleys is just 5,000, no matter what it is worth. They go off with the trade-in value which is only eight grand. Nevertheless, my experience with TitleMax was quick and simple.
Reviewed April 26, 2019
TitleMax was the first one I saw online. The process was smooth and quick. It took a total of half an hour at the most to complete it. Also, there was nothing too invasive so it was fine. The rep was nice and professional. She explained very thoroughly and answered all my questions. Working with TitleMax helped because I was in a bit of a bind. It relieved some stress and helped me when I needed it. Overall, it was a positive thing.
Reviewed April 26, 2019
My fiancé used TitleMax before, and when I got a loan from them, aside from taking an hour, we didn’t get much for our loan.
Reviewed April 25, 2019
TitleMax is on a major thoroughfare so I drove by there since it was close to me. I dealt with a manager there to get a title loan. His name was Oscar and he was very quick, professional and precise. I was thoroughly satisfied with Oscar's performance.
Reviewed April 25, 2019
I got a car title loan from TitleMax and the service was good. It was good dealing with the lending processor. The process took 25 minutes to be completed. It was a pretty good deal and the experience was great.
Reviewed April 25, 2019
I was stressed out and when I found out about TitleMax, I was surprised. I got the title loan from them and the lady who helped me was very nice and very professional. TitleMax helped me and they really satisfied me.
Reviewed April 24, 2019
** was awesome! He will definitely make you smile, no doubt. He greeted us, ushered a seat, asked if we wanted some cold water since it was a bit warm on the outside and went to work. Took his time to explain in detail how it works and helped all through to the end! This guy knows his job and is very humble, loved the experience will definitely recommend to anyone. 1330 Old Bridge Rd that's where you go to put a smile back on your face.
Reviewed April 24, 2019
I've got something for my grandchildren that I'm getting ready to do. I've got a trip requiring stuff and I needed a little cash just to go with what I had. TitleMax has been a convenient location for me so I went there and did a small title loan. I just presented the name, address and the title, and they took pictures of the vehicle. The process took less than 25 minutes and we enjoyed talking to the people. They were very friendly and very informative. We had a great experience with them. It was real quick and efficient. I would highly recommend them.
Reviewed April 24, 2019
A friend told me about TitleMax and my experience with them was great. I got a car title loan from them and the whole lending process took an hour. The general manager, Orlando, was awesome. He definitely went over and beyond to help me. He was very courteous and he was good at explaining the whole process to me. He wasn’t taking no as an answer. He's keeping the communication line open for me and I will be coming back.
Reviewed April 23, 2019
The loan process was handled in a VERY professional and timely manner. The entire staff were not only professional, they were very friendly (big smiles & welcoming greeting), they were also very knowledgeable, patient, helpful and thorough. They explained every aspect of my loan in a way I could easily understand, which to me shows me that they know the meaning of and try to maintain a high level of ETHICS. I know everyone can't use the Oxford, AL location but if you know what I know == you would try then you could experience the feelings of both happiness and satisfaction that their customers feel!!!
Reviewed April 23, 2019
We gave TitleMax a shot and it worked out for us. The loan process was very easy. We were there for about 35 minutes total and pretty much just filled everything out. And a few minutes later, we were out the door with a check. They were the nicest people we've ever dealt with. Their customer service and the way they spoke to you as an individual were amazing. And they called back the next day to make sure everything went okay. It was a great experience. Working with TitleMax definitely got me and my wife out of a difficult situation. We definitely would do it again if we ever needed to.
Reviewed April 23, 2019
TitleMax's customer service made me go with them. I was overwhelmed when I walked in their store, but the employees greeted me as I entered and they explained the different options that they have. I got a car title loan from them and the whole process took about 30 minutes. It was a great experience. TitleMax came in handy when I really needed it.
Reviewed April 23, 2019
I never got a loan before so I was a little nervous. TitleMax was close to my house so I went there just to inquire but I felt really comfortable with the representative who helped me so I ended up staying in there. I have very minimal sight right now so she walked through things with me and explained the whole process before we even did it. I asked questions as far as my vehicle and how it would go with the loan. She answered the questions clearly and gave additional information. She was pretty detailed and I felt like there wasn’t anything hidden. There were no gray areas which is what I liked. I like it bold, straight and forward.
TitleMax's process was easier than I thought. I just got out of the hospital and needed to move rather quickly because of a respiratory problem that was the result of where I was living, so she’d seen the urgency. I needed it because the opportunity that I had to move where I am now moved into would have been definitely taken by someone else if it was on the market any longer.
I also wanted to be discreet as far as the amount goes and she caught on that quickly. My three children were there and I didn't want more information to be shared than needed to out loud. So when we started talking, all the way down to when I was approved, she was pretty discreet about it, as well as with what I was approved for and how to go through it. However, it would have been nice if the cost was a little bit lower.
She also assisted with the application by doing everything electronically and explained thoroughly each step of the way of what was being done like taking pictures of my vehicle to what it was for. Then, there was another employee there who distracted my kids a little bit while I was taking care of finalizing some things.
Reviewed April 22, 2019
I got a car title loan from TitleMax and it was great and fast. I brought the car in and they took pictures and turned the car on. It took less than an hour to finish. If it was more than that, their rep sure didn't make me feel like it. He was friendly and had excellent customer service. I love him. All in all, working with TitleMax had me get rid of some burdens that I had in that loan.
Reviewed April 22, 2019
TitleMax's lending process was good and it took about an hour or two, which I thought would be longer. The lending processor was cool. He explained everything 100%. TitleMax did good, overall.
Reviewed April 22, 2019
The loan process was quick and easy. Everything went well and smoothly. They did a great job. I'd recommend TitleMax.
Reviewed April 21, 2019
I heard about TitleMax online and it was convenient. It was by my house and once I called them, they told me that I just needed to bring a couple of things. I got a title loan and the process was easy and convenient. We did all from the computer and it was fast. It took 25 minutes to complete. The rep was good and when I was signing the papers, she told me everything that there was in the contract and how to make the payment. They gave me the money and I got a sense of relief. It helped a lot.
Reviewed April 21, 2019
I got a car title loan from TitleMax. Their lending process was convenient and their rep was very, very polite. He made sure I was okay. He made me understand that I could pay my loan off early, that I don’t have to just pay the minimum. I can always pay extra. He also explained to me that I can pay the loan off whenever I want. That made me go ahead and get the loan. They really showed me how the interest work and how it can work in my favor, and it worked out.
Reviewed April 21, 2019
My experience when I got TitleMax was very good. The gentleman there was very professional. He didn't push me, he explained everything and he gave me time to think about making my decisions. If I didn’t know something or I had a question, he made sure that my question was answered. I felt very confident.
Reviewed April 20, 2019
Brad I think is the manager's name. He acts like the money is his money like he is Marlon Brando in the Godfather. He actually to tell me "You better hope you don't miss a payment" like he would be the one to come get my car. Lmao. I wish he would. Come out of that store. I gave him a bad review and he called me and ask me what my problem was? It's you! You stupid idiot read the review. Said all he ever tried do was help me. Lol. No I have always done business with the girls. You stand there like Goodwill Gangster. Telling the girls "take this guy's money" while you're waiting for some girl to come in so you can tell her how much you're going above the company's guidelines to help her hoping to get laid. The company needs to check this guy up before someone else does. Keep all this in mind and go by there you will see what I mean.
Reviewed April 20, 2019
I had a pretty good experience with TitleMax. They talked to me and told me how the loan was gonna work and all the payments are gonna be due. The reps were very nice and the process took about 30 minutes. The rep that I talked to explained everything to me.
Reviewed April 20, 2019
I'd been seeing commercials about TitleMax and they were close to home. They had nice people working there. The lady that helped me was professional. Everything was great.
Reviewed April 20, 2019
My experience with TitleMax was great. I got a car title loan from them and their process was great. The processing only took 40 minutes and their reps were great. They were caring, outgoing and loving, and they were there for us. We went there for a reason and it actually affected us greatly. TitleMax gave me the best experience.
Reviewed April 9, 2019
I needed some quick cash and I had some titles vehicles. I used TitleMax and their lending process was quick and easy. It took 30 minutes to an hour. The people who were working there were generally nice and knowledgeable and they were willing to work with me. The interest and stuff that I have to pay is high but I didn't have any other alternatives at the time. One has got to pay on time where they don't accumulate so much extra interest. Other than that, it was a good experience for me. While it cost me a lot of money in the long run, they bailed me out from a hard situation and that's the nature of what it is.
Reviewed April 8, 2019
I went to TitleMax here in Shelbyville, TN 531 Madison street. I was extremely impressed with there customer service skills. They was well mannered & respectful and very fast. I would highly recommended them to anyone. It's a Grade A Establishment. The person who I dealt with was **. Thank you for the wonderful experience. I will be coming back in the future.
Reviewed April 8, 2019
I heard about TitleMax through a family member and when I went there, I had a good process with them. The lending process was quick and easy, which took about 5 minutes. However, they need to work on their app ‘cause sometimes it has problems when trying to pay.
Reviewed April 8, 2019
I've known about TitleMax for years and when I got in a bind, I went to them and borrowed some money. My credit wasn't all that great but they helped me out. They took about 30 minutes to complete everything and all the information they needed from me. I really like being with them and they're cool folks. The lending processor seemed to be on the same page as I am. All in all, TitleMax has been good to me.
Reviewed April 7, 2019
Going with TitleMax was very easy compared with a different lender. The whole loan process was quick. I did it electronically and the processor was very, very helpful. TitleMax helps a lot with my everyday life.
Reviewed April 6, 2019
The reps of TitleMax pretty much walk you through everything and explain everything fairly well. I was there 45 minutes and it was finished. The lending process was fairly quick. They were very helpful in explaining how the payment on the loan went. They’re very informative. There was no confusion like there tends to be sometimes when you’re getting loans from lenders. TitleMax definitely helped me out in the time that I needed it.
Reviewed April 6, 2019
TitleMax's loan process has always been very easy and great. The first loan I ever got was only for two months and I paid it off. The paperwork doesn't take long with all being an automated system, and everybody's always really helpful and friendly. I love TitleMax.
Reviewed April 5, 2019
I obtained a car title loan from TitleMax. Their reps were friendly. They wanna give the money for the title and the car, and when the payment was almost paid off, they started telling me to come back and give me more money. The rates are ridiculously high and they get you at a vulnerable time, and I'm on a fixed income. So, the lending process is a vicious circle. You never get to pay it off and that's where I am. I'm stuck and I need to get rid of it.
Reviewed April 4, 2019
I got a car title loan from TitleMax. The lending process was easy and the customer service was great. The people were very nice and patient. The way they explained everything went very well. The whole process took no more than 10 to 15 minutes. TitleMax helped a lot because of my health and what I was going through.
Reviewed April 3, 2019
TitleMax is the place to go if you have an emergency. Or need extra cash. The Customer Service Representatives are courteous, friendly, and very knowledgeable. Thank you TitleMax for your wonderful customer service. I had a very wonderful experience. Keep up the wonderful work and keep smiling.
Reviewed April 3, 2019
I would recommend the Roebuck location to anyone interested in getting a title loan. The young lady Ms.** was beyond helpful. She answered all my questions and concerns. She made me feel very welcome and the whole time we spoke she kept a smile on her face. I definitely will be back because she knows the true meaning of customer service.
Reviewed April 3, 2019
Working with TitleMax was quick and convenient. Obtaining a loan from them definitely wasn’t strenuous. The total process only took 30 minutes and the lending officer was great. Their reps were very nice and professional. TitleMax definitely helped me with what I needed for that moment, so it was a really easy process.
Reviewed April 2, 2019
Every time I'd go to TitleMax, their reps have been really nice. They've had rapport with me and they've been really good people. I initially got a title loan on the Airport and the second time was in Government, and their reps were really nice and friendly.
Reviewed April 1, 2019
Working with TitleMax has given me the funds to do what I need to do. Lending from them went quick and their reps were friendly and able to answer all my questions. They’re very nice people.
Reviewed March 31, 2019
I needed the money and TitleMax was the first lending company that I went to. I got a car title loan with them. The overall lending process was great. the loan processors were professional and dealing with them was great too. To obtain the title loan, I just had to bring in my car and my title, then they gave me the money. The total process took 20 minutes. I was consolidating little payments and I wasn’t backed up, and working with TitleMax helped me pay a bill that I needed to pay.. People should go with them.
Reviewed March 30, 2019
I've had to use TitleMax a couple times. I got a car title loan and Tim, the rep at the particular office I went to, was great. He already knows me. When I walked in he said, “Hey, Rob, how are you doing? What can I help you with today?” So, the experience has been great. Everything was good. TitleMax helped me get through a situation I was in, and I was very grateful that that option was available too.
Reviewed March 29, 2019
So friendly, fast and efficient and I love that all the people are nice and Kayla is always so super helpful and ready to help. I would recommend time and time again and would love working with these girls on a daily basis.
Reviewed March 29, 2019
TitleMax has a high interest rate. But the lending process was quick and easy, and the rep answered all my questions.
Reviewed March 29, 2019
I liked TitleMax. I dealt with them before and they were very understanding with me. I got a car title loan and their lending process was easy. The entire process took 20 to 30 minutes or a little more and the loan officer was good. She was excellent. TitleMax has made my life easier at the time. I'm very satisfied with them.
Reviewed March 28, 2019
AJ is my favorite, he is always ready to help. He is very friendly and professional. If you need a title loan go see AJ, he will make it happen. I would refer anyone to go here,I've tried other places, no comparison. TitleMax is the best by far.
Reviewed March 28, 2019
TitleMax was close to our area. I did a car title pawn and the process was fairly quick and easy. It took about 30 minutes from start to finish. So, it was very simple. The reps were very helpful and professional. The loan helped me with some unexpected expenses. And it’s been very simple to pay it back.
Reviewed March 28, 2019
I heard about TitleMax through a reference and I got a car title loan from them. The process took 30 minutes to complete.
Reviewed March 27, 2019
I'd seen TitleMax and it's the quickest place, plus it's close by. I got a car loan and the overall process was easy, quick and convenient. The rep was knowledgeable and they were they able to answer my questions.
Reviewed March 26, 2019
The car title loan I got from TitleMax was very helpful. The loan process was completed in about 10 to 15 minutes, and the rep I worked with was great. I was greeted well and asked what they could help me with. I told them, and they helped me out.
Reviewed March 26, 2019
My experience with TitleMax was good. I heard it through a referral. Getting a car title loan was very easy and convenient. The process was completed in a couple of minutes. The lending processor was very helpful, too.
Reviewed March 25, 2019
The lady that assisted me was very helpful and knowledgeable. She greeted me and asked me to have a seat. She was assisting someone else, but she started me on a computer. Once she finished with the other customer, she got back with me. It was very fast and very easy. So I wasn't in there no longer than about 20 minutes. It was around Christmas time when I got the loan, so it allowed me to help provide Christmas for my kids and things like that with the holiday. I would recommend TitleMax.
Reviewed March 24, 2019
I've done TitleMax before, so it was basically set up in the computer. Everything lined up when I walked, and it was pretty quick and easy, and I was thankful for that. They were really clear and to the point. The representative that I talked to was really good. I liked the streamlined process. TitleMax has always helped me out. Everything has always been good. I'm happy.
Reviewed March 24, 2019
I got a car title loan from TitleMax, and their reps were very nice. I disliked that they charge $150 a month, and only $20 will go towards the principal. It didn't make sense that it took us six years to pay off $800. We paid about $3,600 back out of 800 because it was only $20 going on on the loan. The rest of the $110 will go in on the principal. I've recommended a couple of people to go to TitleMax, and they came by pissed off with my wife and I because it took them a long time to pay their loan off unless they could pay the principal at the first of the month and come back before the month is up and pay it off.
Reviewed March 23, 2019
I got a loan from TitleMax a year and a half ago and that went fine. In my second time with them, I got a title loan for my truck. The lending process was good and took 20 minutes to complete. They're good people and I would recommend everybody to go there. The service was what I liked most in working with TitleMax.
Reviewed March 22, 2019
The people at TitleMax were very courteous. I got greeted and everybody was nice. They did what they had to do and they made me happy. TitleMax got good customer service, and working with them put me ahead.
Reviewed March 22, 2019
I was with TitleMax six years ago and then I came in again. Their new lending process uses modern technology and I like it better. We used to have all the paperwork and signing all the stuff. In terms of customer service, I love the representatives. Ruben, the manager that I dealt with years ago, was there when I first started with TitleMax. He is still there so it's like family with them and I've enjoyed going back. They're doing quite well. It's a good business and helps people that need help. My experience with them has been good and I've been blessed both times in receiving lending service from them.
Reviewed March 21, 2019
TitleMax is right up the street from my house so I saw them and went in. I pawned my title and the overall lending process was quick. I’ve been there many times before. The reps have been very nice and courteous to me, so I went back. I always go back there as I really like going up there and dealing with them. It was very nice dealing with the lending processor. The reps are very friendly people. They've been very helpful and suggested things. They always told me that if I referred somebody to them, I could call them for gift certificates during the holidays. By working with TitleMax, I was able to pay the bills that I really needed to pay. I would tell friends whom to ask for and to go to that office because everybody that I've dealt with there have been so supportive and helpful, and they've gotten for me the maximum amount for my vehicle.
Reviewed March 20, 2019
The interest rates of TitleMax weren’t as high as that of the other lenders, so I decided to work with them. When I went in and talked to their reps, they were all friendly and nice people. They were really good and polite. The overall lending process was very easy and fast. The last time that I went in there, I got a title loan from them and it only took me 15 minutes since I had been there before. To fulfill the requirements for the loan, I had to have insurance on my vehicle, then they took pictures of my vehicle and checked the mileage on it, and asked me about my income and if my address and phone number were correct. TitleMax worked with me if I was gonna be a day or two late with my payment. They let me come in a day or two late, although I had to pay a little interest, but that was better. I had an accident, so working with them allowed me to get my medication and catch up on a couple of bills that I owed. My experience with TitleMax was fine and I would tell friends to go with them.
Reviewed March 19, 2019
I walked into a TitleMax store and got a car title loan with them. The overall lending process was easy and okay. The reps were nice. Working with TitleMax allowed me to complete a bill. My experience with TitleMax was okay and it’s great to go with them.
Reviewed March 18, 2019
My experience with TitleMax was good. They were quick and they could give me money fast. I had to give them my title, and then they evaluated my car to see how much it is. And then once we did the paperwork, they gave me the check. The whole process took 30 minutes. Their reps were good, very friendly, and they explained everything to me. TitleMax helped me when I didn't have money and I really needed it. You can use them, but if you know you are gonna have the money to pay them back. Otherwise, the interest can be too high if you take long before you pay back.
Reviewed March 18, 2019
To get the lending process with TitleMax going, you just tell them how much you want and then they have to okay that. I went there one time and they said they couldn’t give me the amount that I wanted. But then I went back another time with the same title and they gave me that much. This time, they okayed my loan application, then they gave me the check. The whole process took 30 minutes. The lending processors were informative with everything and really nice. They took care of me and I was out the door. Working with TitleMax helped because I needed the money. It’s a good place to go if people want to pawn their title.
Reviewed March 17, 2019
I got a car loan from TitleMax. I needed some money and they helped me out. They sat down and asked me what they can do for you, and the process was completed in 30 mins. They were pretty good and sweet. The manager that I talked to was a really decent guy and the girls who were working there were okay too.
Reviewed March 16, 2019
TitleMax helped me out. Getting a title loan on my truck was painless and easy, and their reps were good. The interest rates are ridiculous though.
Reviewed March 16, 2019
The TitleMax in Metropolitan should be professional when dealing with the public. Some locations don't take cash and normally they would put the money in auto form. However, the Metropolitan location takes cash and that's what sucks about it. I was a little upset because I had been speaking back and forth with them because I was in a financial crisis. They had my car picked up and I had to scram to get $300 to go and get it out. I borrowed the money from my mom, and even when they picked it up, I told them that I had to go to IRS to prove that my identity was leaked and that hopefully, my money would be with me in two more weeks so I could finish the balance.
Still, I didn't think I should pay $300 to get it out from IAA. I should never have to pay a repossession when I called and told TitleMax that my tax refund was a little delayed. Despite the issue at the Metropolitan location, I have had a very good experience with TitleMax. I have dealt with them for many years and their process has been quick. I have been happier with the other locations that I have gone through. They are usually, willing to work with me.
Reviewed March 15, 2019
I wanted some quick money and got a loan on my automobile. Getting the loan didn’t take too long and it was really good. The rep was very courteous and professional as well. TitleMax helped me get the money I needed and my experience was great. I would recommend it.
Reviewed March 14, 2019
TitleMax's lending process for a car loan was good. Last time, they just took pictures. Then, they looked at the miles on it. Working with them did me good. As long as I get more money on my car, I will give it to them as long as I may need. To go to them.
Reviewed March 13, 2019
Wanted to thank TitleMax in Modesto CA the Oakdale Road location. From a phone call for information to setting an appointment to visiting the location, I was treated very well. I want to thank Adriana and her supervisor Sandra for best customer service ever. The application process was easy, all questions answered and the results of my visit was a great success. I was approved for the amount requested in a timely manner. Both ladies were very personable and made me feel like we had been friends for a long time. Everything was handled professionally and I am a very satisfied customer. As a 30 yr customer service rep (now retired) for over 30 years I know how important it is to take care of your customers and always appreciated any feedback from them regarding my service. Thank you again Adriana and Sandra for making my experience with your service memorable.
Reviewed March 13, 2019
I drive by TitleMax and they have a sign outside. They're on a highway and closer on my way to work, so I picked them over other lenders and got a car loan. All three of the reps that I’ve met have been friendly. They were very professional, courteous, and always polite in asking questions. They explained things to me and it was not very hard to understand what they were trying to say. They needed information about myself and took pictures of my car, inside and out. These were just basic things for the company to be aware of. I’ve been dealing with them for years. They already know me and I haven’t moved from the previous address. The total process took less than an hour.
I’ve done car loans there and I’ve been able, as a single parent with five kids, to get my title back because the loan was very easy to do. This is my second car loan and I plan on getting my title back this time. Working with TitleMax made my life easy because they worked with me and I know that I can always go back. I’ve recommended TitleMax to some friends.
Reviewed March 12, 2019
TitleMax is more friendly and easy to talk to. Getting a car loan from them was nice and easy. It took only about 30 minutes to complete the process. The loan processor was very professional. Get your title loan with TitleMax.
Reviewed March 11, 2019
I defaulted on my title loan and my vehicle was repossessed. I fine with that it's the scumbag repo company they use in Phoenix, AZ Acme Recovery and Towing. They stole all my personal belongings out of my truck and lied to my face saying nothing was in the truck. I lost some sentimental items from my father who recently passed away, as well as some tools and sensitive paperwork. The manager ** at 7435 W lower buckeye rd #106 office said he would find out what's going on and call me back, that was two weeks ago and when I call the store now they say he's not in. I will be filing a complaint with The Arizona Title Loan Association and the Consumer Affairs Division of the Arizona Department of Financial Institutions.
Hi KC, I apologize for any inconvenience you’ve experienced and would like to learn more about your recent situation. Please feel free to reach out to our customer resolutions hotline to file your complaint. From there we can contact the appropriate parties and try to work through any issues
Reviewed March 11, 2019
Reading the reviews made me decide to work with TitleMax over other lenders. I got a car title loan from them. The reps inspected the car. My dealings with the lending processor were good and nice, and the lending process took 30 minutes at the most. Working with TitleMax helped me out and put me back straight to where I needed to be. They got me out of being behind. They’re great.
Reviewed March 10, 2019
I saw about TitleMax' service in a magazine, so I decided to work with them and I obtained a regular title loan. I went in there and filled out the paperwork, and they looked at the car. The representative was very professional and nice. The total lending process wasn’t long and took 30 minutes. But TitleMax charges too much interest. My experience with them would not always be good until I get my loan paid off. But with the situation that I was in then, working with TitleMax helped.
Reviewed March 9, 2019
I had a friend that went to TitleMax. When I called and talked to the rep, everything seemed like it was better. The rep was nice so I went with them and I got a car title loan of $1500. The lending process wasn’t long at all. The lending processors who helped me were both were pretty cool. They made it seem all good until I asked when I'm getting the title.
But I hate that I did that loan and I wish I had never done it. No matter how much I was paying, it seemed like I was never getting the balance down. So, this time, I paid in lump sum. My brother gave me $700 and I paid $600 on my loan, but the amount that I owe is still high. When I first did the loan, it seemed like it would work out and I would be able to pay the loan. I thought that if I made the $200 payment, that would take $200 out of the principal, but I didn’t know that I would only be paying interest. I've been paying since last year and I only got my balance down when I paid the big lump sum this month. If I can find someone or another company to buy my title back, I'm gonna try to do that. I will never do a TitleMax loan again and I would not recommend anybody else to do it either.
Reviewed March 8, 2019
Getting a loan through TitleMax was simple and everything took 30 minutes. I just had to bring my car title and a bill, and then give them references. Everything went really well. I’ve used them again. And any time I need it, I just use them because they’ve been nice about everything. They have very high interest rate but it was good that I was able to get money quickly.
Reviewed March 8, 2019
I heard about TitleMax and they have the lowest interest rates than anybody around. The lending process was very easy. It took 20 minutes tops. The guy over the one at Fort Payne, was awesome. He's a real good guy and explained everything. I have three loans with him and I'm gonna pay two. So I've got one now and he's very understanding. I'll give him props. I had a funeral to go to and needed some cash real quick. TitleMax helped me tremendously.
Reviewed March 7, 2019
I drive down TitleMax' street every day and I pass by them. I got a car title loan and the lending processors were friendly and helpful. Overall, the lending process was okay and quick. But there were a couple of things that needed to be talked about, so I had to wait for 30 minutes. Working with TitleMax helped me initially, but now I have to work my way back into being able to pay the title loan.
Reviewed March 7, 2019
I had dealt with TitleMax before and I recommend them. Their reps were friendly and courteous, and I was treated as a customer was supposed to be treated. I got a car title loan and it took about 20 minutes.
Reviewed March 6, 2019
The people at TitleMax were personable. They asked what I needed and what I had available for collateral, had me fill out the application, went out and looked at the vehicle, took pictures, came back in, had me complete the paperwork, and got me off the door. It was pretty straightforward. However, the internet system could be a little bit better. It seems like they always have holdups when it comes to getting stuff to the underwriters and back. Nevertheless, I don’t think it’s them -- it is just the computer system is a little slow.
Reviewed March 5, 2019
TitleMax's lending process was excellent. Their representative was excellent as well, and she worked with me really well.
Reviewed March 5, 2019
I met someone down in Georgia who told me about TitleMax. I was in a tight bind, and they said that I could take my title there, and they could give me the money that I needed and still drive my car. I would just have to pay it off. They have high interest rates. You think that the money that you’re paying is gonna actually go towards the amount that you owe, but it doesn’t. It just goes towards that high percentage rate that you owe. Say for instance, you only initially borrowed $400 but instead you're loaning and re-loaning, that 400 can get up to 900. That’s what I don’t like about it. If you’re not able to pay it all back right then. It just keeps going up, so it’s just like you constantly digging yourself a hole. But it helped in a tight bind that’s for sure.
It didn’t take long for them to give me the loan. It took maybe about 20 minutes or so and the people that worked there are pretty nice and down-to-earth people. They give you a reminder if you need it and are pretty friendly. So overall, TitleMax is not something that I would recommend because of the high interest rates, but if it is something that you needed in a tight bind then I would definitely suggest that as a go-to.
Reviewed March 4, 2019
Recently I got a car title loan from TitleMax and I had to email them as well as take them the car to look at it. They made me put everything on the computer and it was much quicker. The loan allowed me to get some repairs using my car’s title. The very first time I went in there, which was some years ago, they took pictures and got the extra key and the utility bill. I like the TitleMax on Highway 78.
Reviewed March 3, 2019
Getting a regular title plan from TitleMax was easy. They wanted to see the vehicle and they took pictures, got in, and backed it up and forward. The reps have good professionalism and they helped me out a lot. Even though our payments are high and I’m trying to pay to get it back down, they did well.
Reviewed March 3, 2019
I decided to get a loan through TitleMax since I didn’t have any other resources at the time. This is the second time that I’ve done it. The people working there were nice. The manager was more knowledgeable than the relatively new lady rep that was processing my loan. The screener entered the information in the computer and they told me how much I qualified for. I was there for an hour and a half or so throughout the whole process. Then I signed everything online. But I can't get my title back. It’s predatory lending because the principal never goes down unless you pay over the required amount each month. So, it definitely takes a while to be able to pay off the loan. I’ve had this loan for eight months or longer, but even if I pay $100 over, the principal never goes down. I would tell people to stay away from this because it’s like a never-ending cycle. It’s so difficult to get out of this type of loan.
Reviewed Feb. 28, 2019
I took out a loan on my truck, I have made payments all The way up until May. I have tried to call and pay on my principal several times now and been told I can't, I have to make a payment even though I am caught up until May on my payments. So I can't pay extra without making a payment?? Even though I am 2 months ahead on them, They do anything to make sure they can squeeze every penny don't they, When I applied for this they made it out like if I am up to date on payments, then I can put that money towards my principal... Yeah right. Now I'm two months ahead and still can't pay on just my principal? As soon as I have this paid off I will never use TitleMax again!
Chelsey, I apologize for any inconvenience you’ve experienced and would like to learn more about your situation. Please feel free to reach out to our customer resolutions hotline to file your complaint. From there we can contact the appropriate parties and try to work through any issues
Reviewed Feb. 24, 2019
I Googled title loans and TitleMax was the first one that came up. Once I clicked on the website and started looking at the rates, all I needed to apply seemed pretty easy. So, I just went in person and it was the easiest process I’ve ever been in as far as title loans, getting through them, and them just being helpful and very informative are concerned.
I had to take my vehicle in so they can inspect it -- they looked at the mileage and looked at the damage to it if there was any. Then from there, they gave me a price range to what my car could qualify for. Then once I picked the amount of loan I would like, then that was when we started talking about numbers and how much it would be a month. From there, once we set a rate and an amount, then I went ahead and just set up the application, and that only took 10 minutes. Shortly after that, they printed out the check for me and then they just went over the final guidelines to the loan as to when I have to pay it off and all the fees that are already included with the amount. The process took under probably an hour.
The lending processor was very nice and informative. I have never done a title loan before, so I wasn’t too sure what to expect going in, but she was very good at just explaining everything every step of the way, just keeping me in the process and not making sure I’m confused or I don’t know what I’m doing. TitleMax has helped me pretty well. I just needed a short-time loan and they were very cooperative as to helping me and understanding things. I wanna get the best rate possible if I can as to what I can afford and they were very understanding with that. As to like a couple other places that had talked to me, they just weren’t very negotiable with rates. It's convenient and very easy.
Reviewed Feb. 23, 2019
The reps at TitleMax have great customer service. They were all really nice. I was not even there for 30 minutes and it was the easiest experience. Their service was perfect.
Reviewed Feb. 22, 2019
The people at TitleMax were courteous and they helped me get what I wanted. They were good and professional. But as far as the car title went, the only problem that I had was I had to go to Motor Vehicle which I wasn’t told before. I had to go there because my car was bought in a different state, even though the car was paid for. TitleMax should let the person know what they have to do if the car title was from another state. My understanding was if the car is paid for and you have a title, it shouldn't matter where the car was purchased. I wasn’t happy with the running to Motor Vehicle. Especially because I've used TitleMax before and I had the same problem, having to go to Motor Vehicle, so that should have been on record. Why would I have to do it again? Other than that, my experience was pretty good.
Reviewed Feb. 21, 2019
I was in a bad place last month and I lost my job, so I needed something to help me get over some bills till I got a new job. I applied for a loan with TitleMax and it was a great experience. I was comfortable around them and the rep that I worked with answered all the questions that I had. The lending process was not that long. It took about 30 minutes to an hour. With TitleMax, you don't have to rush fast to paying off your loan. You can do it in a timely manner. And you don't have to get one lump sum. You can ask them just how much you need, not how much they can give you.
Reviewed Feb. 20, 2019
My experience with the guy from TitleMax was great. I did all my information for a car title loan and Mohammed took care of me. I wasn't even in there an hour. He was real funny and detailed. He was also welcoming and warm. He made me wanna be there and made me tell my friends about it because he was so nice.
Reviewed Feb. 18, 2019
I borrowed some cash from TitleMax because I had to pay some debt and the process was pretty fast. The reps were polite and they knew what they were talking about. It helped me get what I needed paid for and I was able to pay them back.
Reviewed Feb. 17, 2019
I decided to go with TitleMax since I didn't wanna go with anybody that wasn't reputable. I got a truck title loan and the process went well. I had to drive 30 miles but other than that, it was easy and fast. Working with them helped me out quite a bit. Everything was cool and I'd trade with them again if I needed to.
Reviewed Feb. 16, 2019
I did a title term with TitleMax. I called and spoke with Tanya and got a little bit of information on how the process worked. She gave that information and I decided to come in the next day. As soon as I came in, she knew exactly who I was. She walked me through a lot of other stuff that was needed then she went out and took photos of the car. She came back in and told me the process from then until the end, and it didn’t take long at all. She did a really good job overall.
Reviewed Feb. 12, 2019
Worst Company ever. After being in communication with a representative my car was taken mistakenly with my son's heart medicine. We ended up having to rush him into the Emergency Room. Lucky he is still with us. Still waiting to be contacted to resolve this issue.
Reviewed Feb. 12, 2019
I was very pleased with my experience at the 3024 Hwy 61 South Memphis, TN location and will be telling all my friends and family to go there as well. Very impressed with the staff and professionalism with me and other customers that were there as well.
Reviewed Feb. 11, 2019
I was a returning TitleMax customer. It's their location and the convenience that made me choose them over a different lender. This time, they were having computer problems and it took at least an hour and a half to finish the process. But, my interactions with their lending processor was fine throughout that time and they were professional.
Reviewed Feb. 11, 2019
Going with TitleMax seemed like the easiest route to go. I got a car title loan and the process was easy. All I had to do is go in, show them the title of the car, sign some papers and I was done. It took 45 minutes, and it was great. I loved the rep I worked with. She was awesome and she told me everything that she was doing. I had a good experience with TitleMax and the loan I got from them helped me pay some bills that I needed to get paid.
Reviewed Feb. 10, 2019
I needed some more equipment for my business, and I got a car title loan from TitleMax. I almost did everything online and the process took 30 minutes and it was easy. They required some identification and proof of ownership. And I felt comfortable talking to the lending processor because of his communication.
Reviewed Feb. 9, 2019
TitleMax was recommended to me. I got a car title loan from them and it was fine. I just showed some ID, filled out some forms and gave them the title. Their rep was awesome. She was very polite, kind and patient. She was a very good listener. Others should go here.
Reviewed Feb. 8, 2019
I went online and got a title loan from TitleMax. Their rep sent me a chart which was easy and broken down. He provided good customer service and explained everything to make sure I could comprehend. I got approved in ten minutes and everything was cool. Working with them has been really helpful.
Reviewed Feb. 7, 2019
I've done a little bit of research on TitleMax and decided to get a small title loan. Everybody was great. The process was easy, in and out. The rep was excellent. She followed me to the bank and cashed the check. TitleMax got me what I needed for short term until I can pay it off. I would recommend TitleMax.
Reviewed Feb. 6, 2019
I got a good motorcycle loan from TitleMax. The process was pretty easy and their rep did a great job. She was very professional.
Reviewed Feb. 5, 2019
A friend previously had a loan through TitleMax and he said that they were good and fair, and they were. The lending process was pretty easy, but it took a while for everything to be completed. They gave me quite a good price for the value of the vehicle and they said that it was gonna be a re-payment. But by the time we were done, it was little more than we anticipated. Other than their pricing, everything else is great. Their customer service was top-shelf. And the lending processors went the extra mile and they were great to work with.
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