TitleMax Reviews

They were very polite, courteous and willing to help. They helped out at the time when I needed to get some money. Give them a shot.

They were very kind and helpful.

Their rep Megan explained everything in detail. She clarified everything for us and she had excellent customer service. She did her best to help us out and made us feel at ease. She had a great personality and was a really down-to-earth person. We were really happy with her service. I got a truck loan and I was approved in less than an hour.

The application process with TitleMax took 30 minutes and it was simple. They explained how it works when you pay back. I also like that I could pay through the app. I don’t have to come out again in person.

Their rep was extremely professional and very helpful. She was very expeditious about handling the service.

I had a good experience with them. Their customer service was good. They were helpful. The wait time wasn't too bad considering it was a busy day.

I went with everything TitleMax said and doing the application and waiting for the approval was less than 30 minutes. Monique, the rep, was great too. She helped me and answered everything I asked. She kept in contact with me even after to make sure I didn't have any problems. It was really good, and the rates and terms were better than I thought it was gonna be. So far, I haven't had any complaints. It's easy to set up online and to make my payments. I appreciate that part. I just downloaded the app, and what I did on their computer, they already had me set up in the app when I got on there.

The application process was a little long but it was okay. The rep was new but he's alright. I was supposed to get a $50 gift card but I never received that. Also the rates are crazy and expensive.

TitleMax could have given me $10,000 and that would have improved everything. But the reps were very good and the experience was great.

The process was explained very easily, and the young lady from TitleMax had great customer service skills. She answered all my questions, so she was patient, and she helped me set up the app and get everything taken care of. It was all good, and I was in and out the door in no time. I didn't take out the full amount that I qualified for, and I called back recently to see if I could take it. The young lady said that I should show on my dashboard something to unlock the other 200 that I didn't take, but that wasn't showing on my app, so I called. She went in and looked, and it wasn't there. She said I would have to pay to refinance and start all over, then she said, "By then, if you get the 200, you gotta pay the 295." She also said, "It still wouldn't be worth it." I said, "All right. I'll just wait till later to see if I can do it." To this day, I don't know what that was about, whether I wasn't allowed to have it, or the app isn't working.

The process on getting a title loan was fast, and TitleMax got my money quick. The rep had good customer service too.

Working with TitleMax has been good so far. The process took about 30 minutes and it went okay.

Everything went good with TitleMax. The rep was a nice guy and the experience was easy and quick. I liked that. I didn’t wait too long.

The rep was great, and the lending process went well. TitleMax helped me out great, and I would recommend friends to go there.

I got a personal loan with TitleMax and the application was fast, easy and very smooth. They were also very helpful, professional and friendly. I was very satisfied. I would recommend them.

The lady was friendly and the lending process with TitleMax took about 30 minutes. It wasn’t very long.

TitleMax didn't offer me what I was asking for for the vehicle. That would have paid off all of my bills, plus I would have some extra left. The offer was just enough to pay the repairs for the vehicle so I didn't go through with the loan.

TitleMax was a good service. They made it quick, easy, and very simple. Personally, the more simple, the better. They were good people. They educated me, and I liked it. It was nothing too crazy and nothing that I wouldn't understand. Everything was straightforward.

Applying was super easy. It took 10 minutes. Also, the rep was excellent. She took pictures and was done in 30 minutes. TitleMax gave me what I needed.

I started the process online, and then TitleMax gave me a phone call. Then I went in up there once I got off work, and I was out in about 15 minutes. Once you can make it in, they just finish it up there for you. It was quick.

When I called TitleMax, they explained to me the situation. I needed to get a loan that wouldn't affect my credit score because I'm currently in the process of rebuilding my credit. Since I have a nice car, I could take a loan out against that, and it worked. My experience with TitleMax was really, really great. There was good customer service. It was a very warm and welcoming place. The rep was really nice and she seemed very down-to-earth.

I was supposed to get 2,000, but I was only eligible for 350 on my vehicle. But the guy that did the contract for me was very professional. And I received the money before I walked out the door. If you need money now, go to TitleMax.

I went with TitleMax because they don't require as much of information for your life as the rest of them do. I did a car loan. I was in and out in 15 minutes. The rep was very friendly. He had to do a lot of computer work, but he stayed talking to us about different things and not just what we were in there for. He inspected the vehicle. He backed it up, looked at all around it, opened all the doors, and looked at my odometer. He inspected it well. TitleMax helped me get through a little struggle that I had. I'm just now getting back on my feet from losing a job, so it helped me a lot.

The whole process took about three hours just because I didn't know what to do. But they helped me figure out what was the best plan for me. I was kind of iffy about doing it or not, but they got me to do it. They helped me out a lot. The down part of the title loan is that if I pay off the whole thing, I'm still gonna have to wait for eight months for the DMV.

The application process took only a few minutes. I was real happy. I felt like I've known the rep for 20 years. The communication was fantastic.

They have an app that I logged on to. Then I put in how much I needed, what I do, took pictures of my car, and then I got a loan. I got told how much I have to pay and when I have to pay. Then they wired the money to my account.

It was a good experience, but the girl there didn't have the $50 gift card referral thing. She said the one she had weren't recent, so I don't know what that story was. But it was a good process. It just took a little bit longer than I wished.

I talked to a nice young lady at TitleMax and we went through the process. We verified whatever I had to verify and it didn't take that long. Everything was cool.

When I applied for a loan with TitleMax, it took 30 to 45 minutes and the communication was great. The gentleman that helped me kept me updated with everything and the rates I got were good.

I got a title loan from TitleMax and was easy-breezy. They were good people to work with and the application process was simple. I had to have my ID and my title. But I ended up having to get my marriage license too because my title was in my maiden name. The rep I worked with very professional and nice. The whole process took 30 to 45 minutes at the most and the loan helped me to get moved.

The lady that helped me during application was nice and knowledgeable. It was smooth. I came and I had messed up. So when I got my stuff right on the second day when I went back, it took 20 minutes.

TitleMax is good. I went to the one in Plano. The girl there was helpful. She knew her stuff and was quick. If you're in a jam and need cash and your car is paid off, Titlemax would be a good option as long as you can pay the loan back quickly.

I went with TitleMax because they’re well known. Their customer service was excellent. It went well. But it took a while because I had my mother's name on my title as well so she had to sign off on it. It took an hour. But it’s okay. I tried to get a bit more but they didn't allow it. But they put me right at the amount that I needed. I was satisfied with what I got. It’s fair.

When I first walked in, it was nothing but friendly. The representative at TitleMax, Toni, did a very good job of establishing rapport with me. We talked a little bit and she went over what it was. She was very informative. She told me she was new, so she was gonna go a little slow, which was fine with me. They had told me at the beginning that I might have to download an app to make payments. It got to the end of it and she said, "Let's go ahead and download that app." I told her, "I don't want to do that." The manager came over and said, "No, you have to. You can't walk out of here without downloading the app." It rubbed me the wrong way because I know for a fact that it's not in the contract that I have to. He was flamboyant and liked to say, "My dear, my dear."

My experience with them was good. But the rep had trouble with the computer so the process took an hour. Other than that, she was really nice. She did the best she could do. She inspected the vehicle and took pictures of everything. She took the cover off the seats to inspect that.

The lending process of TitleMax on a car title loan was excellent. The rep was very informative and professional and a good listener. Her name was Claudia. Finding TitleMax was a blessing because their process wasn't complicated.

TitleMax helped me out very much. They were considerate. They were determined to help me get the loan that I needed, offered me different options, and broke down the payment arrangement. I had to bring my paycheck stub, my ID, my title, and my vehicle. I would recommend others to go to TitleMax if they need a title loan.

The lending process with TitleMax took two hours, and the loan officer was great. I'm very satisfied.

The people from TitleMax were polite and helpful on the phone. I spoke with the general manager, Rita, and she assisted me step-by-step throughout the whole process and answered all the questions that I did have. I have no problem with working with TitleMax again.

The overall lending process with TitleMax was very convenient and easy. Their rep was very pleasant to talk to and she has a very good attitude. She has good customer service.

The TitleMax rep was excellent. I like the friendliness and the attitude that the lady that was taking care of my problem had.

The rep I worked with was cool, committed and attentive. The process took about three hours.

The process was great. It took 30 minutes. Working with them helped me with stress.

I didn't get what I thought I would or anywhere close to what they quoted on the free information. But other than that, it was an easy process. My rep was professional and made sure I understood the process. He asked for help when he didn't understand something about it and he was helpful. Working with them was able to get me some extra funds when I needed it.

On July 19th 2021 I needed some money to pay for auto repairs on my truck. I went into Title Max, located in Statesboro GA, to Pawn my title to my truck. Mind you the workers were very friendly and eager to help me out. They somewhat explained the agreement. The loan was for the amount of $2,769.94. The worker advised me after making all my payments, with interest included, that it would be a total of $3,212.85. That amount is also stated in my agreement. I have been making the minimum payments a month. Since 7/19 2021 to today's date, 9/24/2022, I have paid over $3,628.87. Well over the so called "final amount" to be paid.

The rep was really nice. She explained everything to me. She was really good.

The process was very straightforward and pretty quick. They talked me through all the different per se traps. Overall, I was pretty pleased with it. There were a few people there before me so I waited for about 15 minutes. Then the actual loan process took about 30 minutes after they approved everything. I qualified for substantially more than what I originally wanted. But I didn't take out the entire amount. If you're in a bind and you need help, TitleMax is there for you.

When I went through the door, I got a warm welcome and that was why I decided to go with TitleMax. The young lady that I worked with and my whole application process was lovely. I absolutely enjoyed it. The customer service was great. The process took about 20 minutes, and it was mainly waiting on the approval if it took that long. So it was an acceptable amount of time that I waited.

The process was good except for the fact that they underpriced my car. Their representative was good. She was easy to work with.

The girl that was helping us must have been new to the office. But she answered every one of our questions without any problems whatsoever, and she was very patient and kind. The other young lady that was in the office wasn't very nice to the girl that was helping us. It seemed like every time the girl was trying to help us and was answering our questions, the other girl was constantly contradicting her. But the girl that was helping us did really well. She knew what she was talking about. It was just the other girl that was in the office that was kind of annoying. The whole process went well. We were in there for about 20 minutes.

The lady was awesome and very polite.

The process was quick, simple, and basic. Everything was upfront. They told me what it was gonna be. The rep didn’t try to sell me something I didn’t want. I would definitely use them again once I get this loan paid off.

There was only one person working that Saturday I went in there. But he was real good. I enjoyed working with TitleMax real good.

The ladies that were at TitleMax were very nice and helpful. They were really polite. I had a good feeling and felt really welcomed whenever I walked in. I got more than what I was looking for, which was great. TitleMax was there when I needed them.

My rep was really good. She did a good job.

The rep that helped me was really nice and very down-to-earth. She was pretty relaxed about the whole process. So that was nice. She knew what she was doing. TitleMax is really cool, but I wouldn’t get a loan because I wanted extra money. I would only do it because I’m in a bind and I can pay off the loan really quick.

I found something was next to me. I called the young lady. Her name was Brittany. She was a nice, warm girl. She explained to me everything in the phone, and I went in and got it done. She was a very helpful woman. What they asked me for the title loans was my driver license, job history, Social Security, where I lived at, and how much I get paid every two weeks or weekly, and that was it. I filled out the applications in the computer. And they asked me how much I wanted, I put it there, and I would get approved for whatever they tell me that I am approved of. The rep took a lot of pictures of my vehicle, and took my title. She submitted all of the pictures to the people that she was supposed to send them. It was easygoing.

It was one of the easiest experiences I've had. Russell was as helpful as could be and did his very best to help us through the process. He could not be any more accommodating. He was Johnny-on-the-spot. Even with having phone calls coming in, and this, that and the other, he took care of us. He made it very easy for us for something that we have never had to do before.

My experience was good. The lady I worked with was real quick, and she explained everything to me thoroughly, including how much the exact payments back would be. I'd tell people to go for a loan with TitleMax.

The lady at TitleMax attended to me well and everything went good. The process didn't take too long as well.

My loan experience with TitleMax was wonderful. It was an easy process, quick, and it took some stress away because I needed the money. I have been getting way too many personal loans lately, and I thought, “Okay, I need to go another route and maybe it will be cheaper for me if I put collateral up.” I thought about a title loan that I had never done before, and my car wasn’t worth a whole lot in the beginning, so I didn’t think it would be too big of a risk. However, I ran into a situation wherein I was yielding, getting ready to get off, and a gentleman hit me from behind and totaled my vehicle. I plan on handling that situation by coming down no later than Saturday, paying my loan off completely, and just getting a personal loan. Titlemax is a hassle-free company if you need some cash fast, and I’d do business with them for the long run.

The reps were really welcoming when I walked in and answered all my questions about getting the title loan. The lending process was really quick, and it was good. I recommend TitleMax.

The rep was super nice. He was very patient with me. I asked a lot of questions, and he answered all of them.

The process took 40 minutes from beginning to end, and the service was very good. The rep was very nice too.

TitleMax was great. They made sure that I didn't walk out without knowing what I needed to do and how everything went. Chris and Krystal were very helpful. I've never gotten a title loan but it has helped me.

The rep and I had a nice conversation, and she was very supportive. She answered all my questions, did a good job, and it took less than 30 minutes to get the loan. We did the paperwork, and there was another young lady who walked out and told me she'll get the pictures. Majority of the time, we were waiting on the response if I got approved. Working with TitleMax helped a little, and everything with this experience was good. They were friendly, had good customer service, and I was in and out in a timely manner.

TitleMax helped me out in a time of need. I’m greatly appreciative for it. I didn't have to wait very long. I was in and out of there about 20 minutes. They were great with me. We were in there laughing the whole time.

Titlemax was awesome, very informational and professional, and the lending process was very thorough and factual. They helped me, it was hassle-free, and I'm satisfied.

It's been a long time since I experienced great customer service, and it was wonderful. Everything was efficient and timely.

I applied for a title loan and the process was about an hour. The reps were awesome.

Working with TitleMax helped at the moment. I went in, spoke with the representative there, and it was great. The lending process went smooth and quick.

The representative explained everything to me. The process took 25 minutes, and my experience was pleasant. I wanted more, but because I had something prior, I couldn't get more.

Getting a personal loan with TitleMax was easy. It took 20 minutes, and the rep was awesome. She explained everything before the end and told me what I could do to bring my payments down. She also told me that they send the information to the credit bureau, which I needed.

I was very pleased with TitleMax. It took 30 minutes to get the loan, and the rep was amazing. She explained stuff to me.

Titlemax helped me out a lot, and it got me out of a situation. The lady there was a beautiful person, and she was very kind and respectful. She was on it, and she worked quick. Getting the title loan was easy too. I needed more, but it's okay. That’s all we could have. Everything is good.

The application took a bit took longer than what I expected because it was more than just me in there, but the whole process was less of a hassle than I thought it would be. The customer service was great too. The rep helped me with everything I needed help with, and she didn't have no attitude.

The title loan from TitleMax came through really quickly. I worked with a very helpful rep. The process took a little while only because they were overly specific about certain things. So, they kept making the rep go back and do things. It took three hours. Overall, the people from TitleMax are very helpful in trying to get us the best deal.

My experience was good. It just took a long time because they said something about the mileage on my car. The motor on car my blew, so I got a new one, but it had less mileage than the odometer was reading. My motor has less miles than my old motor that was in there, and you can't change the odometer in the car. The rep had to take pictures of the car five times, and I ended up waiting there for almost two and a half hours. Other than that, it would have been a perfect experience. The rep was really nice. She gave me some water and some snacks for being there waiting and for waiting long.

TitleMax is well-branded. The rep we dealt with was very personable. The whole process was fairly easy and short.

TitleMax told me I could get up to $10,000, so I went with that. The rep from Dover that I dealt with was cool. She was more polite and much nicer. I had gone to the one in Delaware, in Wilmington, and she was really nasty to me. This is my first experience ever. At one point, I was rethinking if I even wanted to do this. I, in a way, kind of regret going because what I ultimately settled for was trash. It was nothing. It was like pennies. I wouldn't recommend TitleMax to anybody else.

My experience was good. My dad and I came early, close to the time that they open. It was busy as the time went on, but the reps paid attention. They were very helpful, and we were taken care of. I needed the cash, and working with TitleMax has lowered my stress level with certain things. So I'm satisfied.

The rep I worked with was really good. She made the process really easy for me. I got the whole amount but I was hoping I could get higher 'cause they said my car was worth 8,800 but they only did 24.

Everything was good. TitleMax helped me out with everything, and the rep was nice from the start when I came in. I got more than what I asked for, and I was totally shocked. She told me, even if I couldn't get what I wanted, she still was gonna work with me either way it goes. I liked my experience with her.

It's easy to go in the TitleMax location I went to and talk to the representative. She's very understanding and can help you get to the right loan that you need. She was very good, nice and told me about the products as much as she could. The lending process was smooth too. Working with TitleMax gave me the money I needed.

I called the day before and spoke to Mike. He let me know what I needed to bring in, then he met me at TitleMax a bit earlier because I needed to get something done before they opened. He was in the office 15 minutes before they were supposed to open to get me started with it. I was in and out, and my experience was excellent. The reps offered me something to eat, and their facility was clean and healthy. Also, the rep didn’t rush me and answered all the questions I needed to ask. It was on Labor Day weekend, and I was able to get the amount of money I need to put down for a down payment. They helped me get my spot.

The rep was good. I had no problems and she answered everything and handled everything that I needed.

The rep was wonderful. She was in the office by herself that day, so she had a lot going on. It was also close to closing time and she went ahead and processed my loan. It was seamless and it went by quick.

I didn’t have a loan on my car. If I have, I didn't see any past issues going on. So, my credit reflects somebody else but not me. I normally would have qualified for just a signature loan but I'm having to deal with others stealing my identity. We tried just doing a signature loan the first time around and I couldn't get approved. But it didn’t have a problem, so I can’t see why TitleMax had given me a title loan. They should give me a signature loan instead of using my title. My car is worth way more than what they gave me for a title loan and their interest rates are horrible. But the rep was nice and the process did not take long at all, which was 30 minutes. TitleMax was there at a time I needed it, so it was a great help. I'd send friends to them, but with caution.

Everything was pretty fast. The process only took an hour to get done and I was able to get funds the same day. It was a good experience.

My son and I had some difficulties dealing with not making it to the DMV on time, which messed up getting a title loan, but leave it up to Mrs ** at the Maynardville pike location! She came through, called the DMV and was able to go back there and get the title loan we needed! Would recommend her to anyone needing a title loan!

There were a couple of different things that they said that I had to have before they could even do the process. But both of the reps that I dealt with in Parkdale were great.

The application process was quick and easy. The rep that I worked with was fantastic. It was fast and friendly service, and the representatives were awesome. It was a great experience.

My experience with TitleMax was amazing. The employees were very quick, respectful and friendly. They offered me refreshments and they were very courteous. So I enjoyed the experience much more than I thought I would. When you're going somewhere and borrowing money, you get nervous but they made the process so easy that it relaxed me. The money helped out and they were very nice about letting me know how to go about it as far as getting if I needed any more, how easy it was to go online to my account and everything could be processed right from my phone. Their customer service was excellent. If you don't have people that are nice to you and treat you with dignity regardless of the situation, then you won't want to go back.

The lady who helped me was awesome. It was an incredible experience. It was a great deal that they could come through for me to make it happen.

The rep looked at my vehicle, turned it on, told me to back it up to get a picture of my tag. She was nice. The process took about an hour and I got the funds that day. It was in my account before I even left their office. I was able to honestly get the things done I needed to do with the money by working with TitleMax.

They helped me to their best ability. I had a nice experience with TitleMax all the way up until the car that I had stopped on me, and it was stolen off the side of the road. When I called and let them know that the car stopped and there wasn't a parking lot, they told me that they weren't able to go get it. But once I got back up there, I figured that they went and got it. But I haven't heard from TitleMax for years.

I had a good experience with TitleMax. They were helpful, polite, very nice and tried to make sure everything was correct. I needed a loan so working with TitleMax helped. I would recommend it and tell friends to go. They're efficient and try to get you the best money they can.

My experience was very positive when I started working with TitleMax. They were very helpful and explained everything to me so I could understand exactly what I was going to do or was I gonna accept my responsibilities. They were very open and didn't hide anything. There were no surprises that I was unaware of and it wasn't something complicated. Usually, you're scared of how much you have to pay back but it was self-explanatory and it was easier for me. If I need to get a loan somewhere, I know exactly where I need to go.

I absolutely loved the people at TitleMax and the process was super simple. They explained everything to my level, where I could understand everything, and did their best to make it to where I got the most out of it. They did amazing and were very quick and good at what they do. The rep had to find a couple of numbers. There was one in the windshield that was sun damaged. So, we had to search for another one. But we got it all figured out. Working with TitleMax helped me out a lot. That loan that I needed to get helped me and my family finally move into a better situation than where we were at.

I turned in my title and the rep looked at my car. I got my loan right after she finished taking pictures of my car. The process took about 25 minutes. Everything went good with TitleMax’s customer service.

TitleMax is a good service and you're able to get what you qualify for. Everything went well and smooth. I was asking for a certain amount, I got a little bit less than I wanted but that's fine. The rep was great and well-informed. I went at the last minute and she could have closed on me but she accommodated me. The process was fast.

The rep took all my information and told me what I could get. She kept my title and told me what my payments would be like. When you have an emergency or something, TitleMax would be a good company to go to.

I had something going on so I tried out Titlemax and see what they were gonna say. My experience was excellent and the process took an hour and a half. The rate was good too. Working with this company really helped me out. They are a good company and they're a good worker.

The customer service overall was great. The location was nice and clean. The atmosphere was nice. The young lady took care of me. She was very professional, nice, and very informative. She went through the process pretty smoothly and explained to me everything, step by step, even on the screen. She told me my process and what I have to do. She also told me about the app and downloading it on my phone.

Application was a quick process. I spoke with the manager at the beginning of the week. I asked her how long it would be because my lunch is just an hour. She ensured me that everything will be done within an hour, which it was. And I was able to get back to work. It was appreciated. However, the rates are high. The terms at 30 days is a lot. We should have an extended time to be able to pay the money back. I know you pay your minimum, and you'll get an extra 30 days. The minimum is a lot. Because if we need the money, we need the money at the time. But for a certain amount of money, 30 days is quick to pay, or even with a minimum, that we're already in debt. Once I pay TitleMax back, I probably wouldn't do it again because the price is too high.

They were nice and friendly. They kept me alert to the things that were going on if there was a little delay. They were pretty good.

The rep gave me the proper understanding and the process took no more than about a hour

TitleMax helped me tremendously. Their loan process was pretty fast and over within 30 minutes or less. I borrowed 1,500 and now I got to pay 300 a month and I wish it was a little bit less. But that's just what comes with getting a loan from them.

I came into a pinch and when I called TitleMax a couple of times, they gave me some details each time. Then, I decided to go in and take out a loan. I was very scared as I didn’t know what I was getting myself into. But customer service rep was excellent. She answered all my questions, addressed my fears, and thoroughly explained everything to me. She helped me log into the app which I had on my phone and told me about the DocuSign. So she went over everything with me so well on the online part. The APR was outrageous so I was blown away by just the one-time rate for the month, but it was a great rate.

The whole process took about 30 minutes. It went very well. The rep that I dealt with was a very nice lady.

The whole process took about 30 minutes and I was able to get the money I needed. It was a great experience.

The guy who helped me was pretty straight up and honest about how the interest accrues and how it works. He was a very helpful guy. Everything went okay. I've already paid back a third of what I borrowed. It was $1,500 paid back to TitleMax's interest for the month, and paid back 500 of the 1,500.

When I went to TitleMax, the general manager was the only person there, and she was cool and impressionable. I got a car title loan and the process was very quick. It took 30 minutes and I was in and out. They just needed my license and proof of income. Going with them was something I had to do very spontaneously and it was beneficial to me in that moment. I wish I got approved for more, but that wasn't anything I could control. And I don't know how they gauge the rates, but that was fine with me.

They were pretty straightforward on the information that I needed. They were pretty cool. The process was cool but the payback sucks.

I was on a lunch break and they helped me out quickly. They turned me around and out the door in 10 minutes, and within five minutes of walking out the store, I already had gotten a call back with a determination. So it was really quick, simple, and easy. The ladies in the office were amazing. They were very informative, helpful, quick and efficient. These ladies did a great job. Their customer service was spectacular, and it was not just with me, but it was with everyone that was in and out of that office.

If you need something right away, you got to do what you got to do and working with TitleMax helped me out at a moment of need. In reality, I got to pay back double, but the reps I transacted with were very helpful, intelligent and professional. If my friends were thinking of using them, I would tell them to go ahead.

The reps were pretty kind. TitleMax wrote a check for $22, and all I had to pay was $18. The check place didn't want to take extra money out of the check, have extra $4 out of his check. So they asked me, do I have $18? So I had $18, and so I gave them that. Then I took the check back to TitleMax. So they actually owe me $22. Also, I didn't know that they actually charge the $400 in the first month that I supposed to pay every month. They haven't talked to me about that part.

The lady was nice and courteous. The process was good, quick and easy. I brought the title of the vehicle and my driver’s license. They took pictures of the vehicle and asked what I thought it was worth. They gave me a quote but I only got a portion of it. But everything went smoothly. Working with TitleMax helped me out of a tight situation and they were nice to work with. I worked with other title places and didn’t like it.

My experience with TitleMax was great. It was very helpful. They made sure I understood everything. They made sure I knew that the minimum payment does not go towards my balance. But it's expensive for someone to have to pay it back within 30 days. I didn't know that before. So, I'm glad that they explained everything to me. It will be better if they would give me a minimum of two months to pay it off versus just 30 days. At least 90 will probably be better versus me getting the money, then I turn back around. But they were very helpful, understanding and patient. Customer service is great. They did everything for me. I stayed inside the whole time. They did step by step for me, took all the pictures for me. It just took about 30 minutes. It was a quick and easy process.

The first representative that I dealt with was kind of unprofessional. But the second one was more professional. I went to TitleMax on my lunch break. I have an hour for lunch break. But it was taking a little bit too long, so I had to go back again the next day. They had a little bit of the information, but not everything. So I had to give them a little bit more of the info again. But the whole process didn't take more than an hour.

The experience with TitleMax was smooth and easy. During the application process, they took all my information down as well the information for the pickup, took pictures of it, submitted it to their review and it was done. It was about a half hour process. The rate was a bit pricey but nothing that I was surprised by. Personally, I was satisfied with TitleMax. It was exactly what I expected. It was a much quicker process than I expected and I had no problems with it. But I would never recommend it to somebody who's just down on their luck and needing the short-term loaner thing because if they're in that position, they're going to end up losing their vehicle, and then they're going to be in a worse position.

I should have gotten a bit more than TitleMax offered. But I was okay with it. They got me some more when I needed it. Go with them.

I called TitleMax and the guy was good on the phone. So, he convinced me to come on in. I did the next day and got the loan. I told the manager when I was leaving that the guy who helped me was awesome. If I needed to do it again, I would do it without hesitation. And I tell people I had a good experience.

The rep walked me through the process. She explained to me everything from point A to point B. It was amazing. TitleMax helped me out with something that I needed at that moment and it helped me out a lot.

The process with TitleMax was very helpful and it was close to an hour that I got done with everything. I had a very good experience with the reps. They were polite and answered my questions right.

The process was good. It took an hour and a half.

The experience with TitleMax was very good. They were very polite and courteous. They're very good people to get your title from.

I had a wonderful experience from the time I walked in. Mrs. ** was very inviting warm and knowledgeable about the information that I needed to receive from her. Just a great experience all around. Thank you Riverdale, GA.

The process went quick. I wish it could have been better, but I understand the way it works.

TitleMax's staff was nice and sweet. Communication was good too. They asked for my title and my ID. The process took 30 minutes.

The TitleMax rep was so courteous and honest. He explained everything, even though I had a thousand questions, and was very knowledgeable so I knew exactly what I got myself into. He's a keeper. I was in a very unexpected situation and he made the process extremely easy. We were done in about 30 minutes. But I don't like the payback plan. That could have been curbed a little bit. People are there because they need help and the interest rate was a bit much. But I'm grateful for my experience.

I did an auto loan with TitleMax. My rep was very professional and pleasant. She was handling five people at one time. The process was as fast as it could be and I was there maybe an hour and a half.

I was in a pickle when my 18-wheeler went down and I needed some cash. I went to TitleMax and customer service was amazing with the way they treated me, talked to me, and the way they had time for me. They were very friendly people and they made me feel really good. If someone acknowledges me, gives me respect, treats me and makes me feel good, that goes a long way. Even if it's not a good deal, you can cover it up by the way you treat somebody. If you are rude and you’re still bending me over, then that’s a different situation. I needed 6,500 and I didn't get near what I wanted, but it was fine. It helped out. If I pay out the loan completely, it's gonna be almost $7,000 and I only get 2,500. It's a terrible rate so I'm gonna go ahead and get it out of the way within 90 days. The timeframe for the process was about an hour and a half at most.

Everything worked out well with TitleMax and there was great communication. The rep was able to help me with the whole process and getting everything finalized. We were done with the process with about an hour and I couldn’t have gone to a better place.

The process with TitleMax took probably about 20 minutes just because I had to get bank statements. It wasn’t bad. I wasn't expecting to get the money that quick since usually, big companies are always all over the place. The rate is good. It’s only $100 for the payment.

Applying was fast. The longest time was waiting on the estimate of what TitleMax would give. It was an hour and a half. Also, Amber was nice.

I called first and when I got in, the rep was very informative and she let me know how it worked out. It was quick and easy.

I did a car loan and the rep that helped me was patient. From beginning to end, the process took about 30 minutes to an hour. They took a lot of pictures. The pictures of the car were necessary but the photograph of the person made me feel a little uncomfortable. It was a one-time thing for me. The only thing that I suggest be improved would be to have transparency on some of the fine print in the disclosure agreement. That aside, the loan was a little bit of a relief for me.

The rep was friendly. Told us everything we needed to know. TitleMax needed my license, pay stubs, and the title to the car. The rep took pictures of the car, and had to go back and take pictures of the car because they said there was a scratch on the car when there wasn't. And that was it. The only thing that I had a complaint about was when he put in my pay stubs, the computer calculated it incorrectly. The calculator computes your pay stubs at four per month, and that is not the actual accounting way to account for your pay stubs. He said that's how the computer system works. It didn’t affect my loan whatsoever, but it lowered my income $300 per month. So if that had been a difference between getting my loan and not getting my loan, it would have been the rep's error and I could have gone somewhere else, and they would have calculated it correctly and I got a loan.

I’ve been dealing with TitleMax for about six years. The application process was pretty easy and quick every time. Customer service was great. They were all polite and they knew what they were doing. They explained the details to me. I only wish I would have saved a lot more money. I took out a $700 title loan and I ended up paying about 6,000 back. I didn't understand that.

I went in and told the rep what I needed to get and gave her my title. And the process went quickly and easily. She was very thorough and professional. I'm gonna go in and pay at least more than half of it today so I can try to get it paid off as soon as possible. TitleMax helped me save money in the long run.

I don't think that they're a little fair because the amount that was given was not even near what I would have thought, even with a year of mileage. So it was not carefully reviewed. They made the process a little complicated and non-customer-friendly whenever they were asking for particular pictures to have to be up and then a little lower. But other than that, everything else was okay.

I went to a title loan place right up the street and their interest rate was very high. I then stopped by TitleMax and their interest rate was lower so I chose them. The interest rate was fine for me, taking into consideration the type of loan it is. I did a car loan. Their rep was excellent and he gave me a lot of information. The process took 30 minutes. And because the systems was down, the rep was explaining other stuff about the loan. He was very talkative and kept me occupied while we did everything. He also gave me information that usually I don't get, like how to pay it down quicker and things of that nature.

I tried TitleMax and we got everything situated. Their rep was pretty good. At the time, the iPad that she had kept messing up so she had to go through the other one. We had to do the pictures over. She definitely took her time because the service kept going in and out on the equipment she had. She finally got everything together. Other than that, the process was really quick and easy. The experience was awesome.

They were very helpful and attentive. The rep explained everything with me and was very forward with everything.

The process went right. I told the reps about the loan application and made arrangements. An hour later, I went down and it was already for me. All I had to do was sign the paperwork. I really liked the rep I worked with. It was easier to go through her than the bank where they give you a big hassle. She explained to me the easiest way to make the payments too where I won't pay as much. I only wanted 500, but with the way she explained it to me, I might as well get 800. I just had to show up with the vehicle and show my title and they took pictures of it. They were happy with it because they approved me up to $800. I was really happy with them.

The rep I worked with was very polite, nice, and approachable. If I had any questions, she was quick to answer. She was informative. The process was pretty smooth. The interest rates were the only thing that surprised me a little bit. As far as paying the loan back, she said if I pay the recommended amount, it wouldn't pay on the loan. It was just extending the loan, which was already over 100. Other than that, everything was pretty cool.

I did business with TitleMax because I needed some money. My rep was awesome and everything was on point. It took us a minute to get everything together. Providing the documents needed was fairly simple. They took their time and made sure I was satisfied at the end of the day.

Customer service was very kind and they were all absolute sweethearts. TitleMax loaned me 3,900 bucks and I only had to pay 500 bucks back on top of that. I could have gotten much more for the car. But the money I got totally got me through with everything that I needed and it made it to where I still have a home. It was a wonderful experience and it happened on the spot. But I am still very perturbed by the fact that I have not gotten my title back yet. I already paid off $4,400 three days after when I could have done it without having a penalty. The day I came in to pay it off, the rep barely sent it off a day before to a Dallas location. She had to wait for it to get back from there. Once it gets back from there, I'll get the title back.

Working with TitleMax was good. The process was all easy and it didn’t take long for me to have that money in my account. It was a lifesaver as I needed the money in there. TitleMax is fast. When you apply, hopefully, you’ll get what you get approved for.