TitleMax Reviews

I called the location where I obtained a car loan. My question to the store manager was, "Can I make a payment 12 days past the due date without any penalties?" His rude ** stated that this company do not offer any extension of any kind. I have paid these people faithly for 18 mos. I would be paying this loan out soon. This company don't need to be in business. There needs to be better laws in place for companies that has all the intention of ripping off people.

Titlemax wasn’t clear in regards To their contract. My mother passed. Needed a small loan of 600. Went to Titlemax. They insisted I had to take 2500 minimum. FACTS: Loan Lies Sexual assault, Repo Harassment, Duress, Mental anguish, Mental Physical Crippling, Homeless.

I will make this short as possible. 3/19/2019 I went to TitleMax to get a loan for $600But was told I could only get a loan for $2500 nothing less because that’s with the state law prohibited. I was grief stricken from my mom just passing away wanting to just pay off a few small bills so I just signed whatever they told me to Not realizing the severity and risk and harm this is all cost me the payments more than I could afford. They had a copy of my income. The payments were more. Long story short that following June I became homeless living in my car. 1/7/2020 car repo/sexually assaulted by tow driver. I paid $1,355.27 to get back. I have and still suffering psychological physical harm.

My spouse had to self quarantine from work due to potentially being exposed to the covid19 and that was extended after she showed symptoms. I called the Fort Oglethorpe location to check if I could get an extension or assistance since we have no money, and I was given an indifferent, uncaring response of "There's nothing we can do. You basically should just pay it because interest builds up on late fees. If you want, come visit us."

I walked into Title Loan and I was greeted by Macy. She explained everything to me so that I had a full understanding of the process. Macy is experienced and she answered all of my questions. I asked about what happens in case of death, and she explained their policy. Thanks again Macy.

Hello Consumer Affairs, I just want to give a detail of Titlemax loan company. They are not who they say they are? I had been talking to a representative all week, she then told me what documents I needed to bring in? I then called her back not knowing she was just tricking me. And fully was NOT going to in any way form or fashion give me and anyone else that day a loan. I did not play with her, I filled the application outright, told the truth of the information she wanted and I also was very nice to her. She never looked at me. She did not smile, and rather she had set me over in a corner for about 25 minutes, knowing full well she was NOT about to give me a loan of no kind. I told her that my credit may have small blemishes and that I am working on it as well.

I am pleased with Chad ** on his help and knowledge toward help my needs! I would highly recommend him to everyone. I had so many questions about different loans and he was able to answer each and every one of my questions that day! Thanks again Chad **!!!

7 months ago I borrowed 5k on my truck. My payments are $800/month. To date I've paid back $5600. I've only satisfied $87 of the original $5,000 loan. DON'T MAKE THE SAME MISTAKE I DID. This is the kind of stuff they won't tell you when the contract agreement is being drawn up. This type of business should be illegal. Oh yea, I forgot to mention one important thing. If you are 1 day late on a payment, (I'm not making this up. It happened to me.) your payment doubles.

2nd review: Today I called Instaloan to confirm payment for a title loan I took out. When I called I was shocked to find out, important payment information was left out, when applying for a loan. My loan information was explained to me was I would pay in the interest $450 + on my loans first payment & after I pay each month I can start to pay towards my loan of $2,500. Not once did my rep explain to me I had to pay $375 interest each month that does not apply to my loan. So on top of making payments towards 2,500 I'm charge an additional $375. That was never explained to me. I will be on contact with corporate. They have the title to my Mercedes CLA250. I needed extra money so it seemed like the right thing to do. It's unfortunate that people can try and take advantage of other people when they are in need. (PLEASE IF YOU ARE IN NEED OF EXTRA CASH PLEASE MAKE SURE EVERYTHING IS EXPLAINED.)

They offer a quote online to give the customer a fairly close estimate of their car loan value, but when you go through the whole process you will find out that bottom line, they pull your credit so basically you are borrowing on your credit and throwing a car title in there more as a freebie for them to gain on if you don't make your payments. The actual blue book value of my car is $4,500, so with them only loaning me $700, if I default they get a really sweet car out of it and only losing $700.

Layla at the Conway SC store is awesome!! She made the experience quick and knew exactly what she was doing. Very professional and good at her job. I highly recommend them and if you’re in Conway ask for Layla and she will treat you right.

My husband and I took a loan from TitleMax. It’s now time to make our final payment and we just found out we owe an additional $400 due to additional interest charges from paying our payment late. We’ve always contacted the office when our payment would be past the due date and we were under the impression that we were paying the late fees, etc each month when we did call in to make our payment. Apparently that was not the case. Each month there were additional late charges that no one bothered to tell us about and those charges continued to accrue interest each month. Now, we owe an additional $400 and every day we don’t pay that extra amount, it continues to accrue interest at a rate of approximately $3 per day!!! How is that even legal to charge interest on the interest? Not to mention we were never told or advised on these additional accruing fees. Very misleading!!!

Mrs. P (i abbreviated her name because I did not want to spell it wrong) is an awesome manager with great customer service... I've been to the location on Mercury blvd. in Hampton, Va. twice and nothing but a pleasant and speedy visit each time. I had no problems with her or this location at all and would definitely refer to others if they need a place to go. Five star ratings would give more if I could.

I came into the Center Point, Alabama store on 10-21-2019? Was only given a $100.00 for my title? My first payment was due on 11-20-2019? Well, I was able to pay it off on 11-6-2019? A total of $117.99? I left the store with what I thought was Assurance of receiving my title the following day? Never received a phone call for the rest of the week? Went back a week later, and was told the same thing that I would receive a phone call the following day again? It's been a total of 19 days, and I still haven't received my title? I was supposed to renew my car tag at the end of October? And I haven't been able to drive my car cause I don't have a tag and I'm not trying to get any unnecessary tickets that only I will be stuck paying and jeopardize losing my license? I believe Title Max owes me more than just an apology for not living up to their companies Integrity and policies?

Everything went great with TitleMax. Britney and Olive were pretty good. They did a wonderful job. I got a car title loan, and it did help me. I had an emergency bill that I had to pay and it ended up being like 1,400. So, I had to pawn my title. I told them I didn't wanna pawn the title until I got the car kinda fixed up. But when I got there, I was ashamed about doing it and worried about what people would think. But they most definitely made me feel comfortable with the loan, and said that everything's gonna be okay.

TitleMax is the only one around where I live. It took 30 to 45 minutes for the lending process to be completed when I applied for a truck title loan. Carmen, the manager knew what she was doing. Other than wait, she was helping the other or her employees facing a lot of questions. But I think it took long because some of their computers went down. So, everybody was using the same computer and waiting to do a transaction with another customer. It was like three agents working with one computer. They have their computer each one, but I think the system went down on the other computer. Working with TitleMax helped me a lot. I got the money that I was looking for.

This company feeds off your struggling. It advertises as a quick hand up when you're in a bind however it's like a wolf in sheep wool. I went into a Memphis, TN location and got a 660.00 loan in July. I have never been late nor have I missed a payment. I have since then paid back 466.95 and I still owe somehow 611.00 still to pay. I'll tell you how; it's because only 3% of each payment goes toward the actually principle of your loan. So although I was a good borrower and trying to do the right thing. I will be in this vicious cycle trapped. DO NOT DO THIS UNLESS YOU REALLY THINK ABOUT IT. The interest rate is between 206.4805% and 151.7305% and the repayment percent is only 3%. I hate I ever did this because a helping hand doesn't always help. I will never use a title loan service again it is just a money pit. I just want to warn against PREDATORY LENDING COMPANIES LIKE THIS.

Another company I called wanted me to have a cosigner because they weren't trying to accept the pay stubs that I provided them. And then the lady waited two weeks later to contact me, saying that she was supposed to give me a call back that day, and she called me two weeks later. And the money was important. I needed that day. When I reached out to TitleMax, they helped me that day. Their overall lending process was really smooth and fast. I even paid that debt back off. My lending officer was Ashley. She was really nice and fast. Working with TitleMax was really good because I needed the money to move out of the state, and it was really helpful. It was like an emergency and they were there.

TitleMax's lending process has been good and easy. But it took quite a bit because the system was really slow. Just printing the check took about an hour. The processor was very efficient though.

Overall, the lending process for a car title was a little bit weird to me because of the way they handled business, like some of their guidelines were just a little weird. And the whole process took a while because their system kept going down. I was in there over an hour and a half. Nevertheless, the reps were good and really sweet. And I got what I needed from TitleMax.

TitleMax's specialist was very nice, helpful and pleasant. I was in and out within half an hour so I the lending process was fine. Overall, the loan has helped me a great deal. I plan to pay it of quickly.

TitleMax's lending process was great and took about half an hour. Erica, the rep, helped me a lot and answered all my questions, which was why I’m happy with it. It was a great experience.

The total process of obtaining a car title loan with TitleMax took an hour. The rep was perfect and got right to it. She asked for my keys, didn't drive the car and just started it up. Overall, it was fast and there was not wait for me.

Everything was perfect with Titlemax. The loan process took about 10 minutes and the rep was great.

My cousin used to talk about TitleMax before he passed. He said that they are a good place to deal with because even though you get a title loan from them and you're paying it, you can go back and pay them out early. And once you pay them out early, they will deduct the interest off, while most title loan companies don’t wanna deduct the interest off.

I made a choice to go with Titlemax for a regular car title loan because of the interest rate. The representative was great and I was given longer than 30 days to pay off the loan. Everything went smoothly during the application process except with the computers that they were using which went down.

This was our second time that we got a loan from TitleMax. I needed money, and they helped me a lot with that. I like them. The guy always helped me and was a nice person. The first time and the last time I was there, the process took a while 'cause they were having a problem with their system. But they were pretty quick.

TitleMax was close by and they were easy to use and convenient for me anytime, anywhere. The girls I worked with were very professional and very good. Their service has been going okay.

TitleMax has an easy lending process, and everything went well with the lending processor. TitleMax helped with what I needed. I feel okay to use them because I’m near them.

Everything went great with TitleMax and during my application, it took at least an hour between putting the information in and waiting. Then we had to wait for somebody to come back and approve everything. And they had to take the pictures and upload them. The process could be improved if you'd be able to put your information online, then have the application approved, or at least get a pre-approval. Other than that, the interest sucks and is horrible. I paid $50,000 for the vehicle that I got a loan on just because I had to get a loan for reasons my husband had to go out of town. It's hard for some people to make that kind of payment but I did it, so I could turn around and pay the loan off quickly.

My car title loan with TitleMax took about a 25-minute process. The representative was great, very polite and informative.

TitleMax had a big sign so they seemed to me to be a more reliable company. I took out a loan on a vehicle from them and their lending process is what I would expect them to be. Because if someone’s giving you a large amount of money, then you would expect them to answer a few questions. And their rep was kind, nice and very informative. They told me what I needed to know, when I needed to know it. The whole process took an hour. TitleMax did their job. Working with them has helped me out.

TitleMax's reps were knowledgeable. I got a car title loan from them and everything went smoothly.

Getting a car title loan from TitleMax was really fast and easy. Their reps told me exactly what to do as far as my car was concerned. The process took a couple of days because I had to get my ex-husband’s name off my title. Otherwise, it would’ve been like a one-day thing. The rep whom I worked with was awesome and the rate I got was what I expected.

The day I was enrolling for a regular car title loan with TitleMax, they had some system error going on so the process took a day. But if that wasn't going on, it was super fast. Also, the reps were great with us and had good customer service.

The people at the store were amazing and the entire process was easy. But there's not enough warning for people that don't know enough about what they're getting themselves involved with. If you don't pay it off in a month, you are screwed. When they tell you what your payment is, it's all interest and there's no principal in that. You still owe the balance. Luckily enough, I've been educated by people that told me that these are the worst things you can do in your life. It's a double-edged sword.

Antoine of TitleMax explained everything that needed to be explained. He even let me know about the app, which is perfect for me for added convenience to make payments. He was very cordial, friendly and answered any questions that I needed. It was a good experience. The process of getting my car title loan took 45 minutes. The system was moving a little slow that day. But it wasn’t a long process. Everything was seamless, straightforward, very simple and to the point

The TitleMax rep was very understanding and she was letting me know exactly what it was and the kind of obligations that I would be getting into. The process of getting the car title loan took about half an hour. I have options for paying it off whenever I have funds available, which I plan to do in the next six months.

The PLS across the street was too busy, so I walked out and went with TitleMax for an auto loan. The process was really good. It only took about 15 minutes and their rep went through with everything. Their rate and terms are a little high, but the good thing is you can pay it off before with no penalty.

In the area where I live, TitleMax had a better rating than the two other companies. But their interest rate is a little much and I had no idea that my monthly payments were gonna be 600 plus dollars until I was already committed. However, it was one of those deals where I needed the money right then and other than that, the process was easy and very simple. I had to fill out some forms and I was in and out in maybe 30 minutes so it wasn't a bad deal. Both of the people I dealt with were very professional as well. I'm satisfied with TitleMax.

My cousin recommend me to TitleMax and the car title loan process was very good. It was fast and I had good interaction with the rep.

I saw a TitleMax store while I was driving down the road. I walked in and I would’ve never done a loan had I known that they do weekly interest rate. They lead me to believe that it’s in a monthly. They didn’t tell me it’s a 9.9% interest rate and I’ve never been anywhere that they quoted the interest rate as a weekly. They were talking about a week, and I’m used to that being a month. I didn’t find that out until way into the process. The overall lending process was deceptive and, basically, it’s theft. My credit's not even that bad and I would’ve just went to the bank. I just did it ‘cause it was quick. And then they said, “Oh, the computers are down.” So, I get it. Everybody’s in business to make money, but I would never do it again.

The people at TitleMax were very professional, and it didn't take long to do the lending process. It took less than 30 minutes. They checked out my vehicle and everything was squared away really quickly. My lending officer was very professional. I don't think she had been there very long, and the people who were around her was helping her if she had any questions. But pretty much, she was in control of everything. She knew a few things. The computer was running kinda slow, so they were kinda helping her with things. She worked it well. Everything went completely fine. I had gone to TitleMax before and everything was fine as well.

The TitleMax lending process took about 45 minutes from beginning to end. I was fine with it and how long it took. They now have the electronic application which made it super easy. That was pretty good. It could’ve been a little bit shorter, but I understand there's a lot of paperwork and different things that had to be done. The part that took the longest time was the car evaluation. The TitleMax people were very friendly and very knowledgeable. The information given was great and very easy to understand. I just think the rates are ridiculous, but it benefits me to where I needed something at the time.

I went around and I found out that TitleMax offered the best rate. The process was fairly efficient and it only took about half an hour to complete. They just took some pictures. I worked with Cynthia and she was very nice and kind. When I went in to get it done, their computer systems were up and down so that kinda sucked. They need to make sure their systems were more stable. But other than that, it was fine. Everything was good.

It seemed that TitleMax had more foundation and it didn’t seem like a small business. It seemed like I could trust them. I was in a tight situation and TitleMax really helped me out. It stopped me from working so much in my car. The rep was very helpful and informative. The whole process took about 30 minutes. They inspected the car, made sure everything was correct and everything matched. Then they started the car up and they took pictures. They assessed the value of it to the best of their knowledge. TitleMax is a good place to get a loan from.

I would definitely recommend Titlemax to anyone who's in need of quick cash. At the branch in Waycross, Georgia, the customer service team are extremely friendly, polite, & respectful, (particularly Skylar, Monica, & TJ). Customers are in & out in a very short amount of time. Titlemax is definitely the place to go when money is needed right away!

TitleMax's rep was very informative and explained everything to me. She made their process very understandable and easy. They verified that I had a clear title and I was able to complete the process of getting a loan in approximately 45 minutes. The loan I got from them helped me out when I was in a bind. If somebody would ask me about their service, I would give them a pretty good recommendation.

I Googled TitleMax and they had good reviews so I went to them. They needed a title, ID and some few questions about how much money you make. The loan process was completed in 30 minutes and their reps were very friendly. I got into a tight spot and I used the money to fix it. So, it worked out.

The rep at TitleMax was wonderful. The interest rate is high. But getting the loan was probably like a 20-minute process.

I was trying to get a loan. I saw TitleMax on a commercial. I heard that you can get up to 6,500. I called there, and when they told me the amount of money, that’s what brought me on in. Because I had called a couple of more, and because my title is rebuilt, they told me that they could only loan me $1,000, and I was like, no way. So, I called and I ended up talking to Mike from TitleMax. And when Mike told me that I’m looking at $4,000, that sold me. The lending process was pretty easy but the system was going in and out. But the processor was excellent. If you need a loan, TitleMax is the best place to go to.

The process was easy when I walked in to inquire with TitleMax and I ended up taking my business there. Their rep was really helpful and she seemed really sincere and concerned about what I was going through and why I needed the loan. She didn’t make me feel like any type of way. The lending process was really fast and simple. They really worked with me and they were on top of it. They evaluated the vehicle and then they just needed my pay stub. I also have the app already, so it’s really convenient.

The last time I was at TitleMax, they gave me $1,000 and told me I needed to pay 170 for the loan. I wanna know what has happened if every month I do the 150 or 170 but then nothing is coming down from the total. Instead, it's just the interest coming down. Despite this issue, the woman at TitleMax was professional in doing her work. She was really friendly and everything was easy. They approved my car loan in 10 minutes. I'm really happy with TitleMax.

I got a title loan from TitleMax on my GMC Envoy and the lending officer was great. The process took 45 minutes and it was quick.

The process at TitleMax was a lot easier than I expected. I expected it to be a lot worse and a lot crazier, but it really wasn’t. From beginning to end, it took about 30 minutes and everything went good.

Everything was quick at TitleMax. When I called, their reps responded and were nice and friendly. That made it easy for me to deal with them. Additionally, their application process wasn't confusing. I was sitting inside and the rep took pictures of my car, did a walk-around and looked at the condition of everything. The whole process took 30 minutes.

The application process at TitleMax was very easy and quick. It took about 30 or 40 minutes and I loved my rep. He was excellent and I would sent people to him. TItleMax evaluated my car, took pictures and sent those to whomever is gonna lend the money to us. It took only five minutes for us to get a response on how much money we could get. They approved my loan ASAP and gave me $50 for coming in too. TitleMax is the place to go.

The lady that I talked to from TitleMax was real good. She helped me and explained things to me, and we had a good conversation. I walked in there, and she was very friendly. We started talking like we’ve known each other for a long time. It was my first time but she was very friendly, and I liked her attitude. We laughed. We had a good time. She was a very nice person to talk with. I needed the title loan at the time to try to get my mortgage up, and I explained it to her and she worked with me the best she could.

TitleMax has locations every two miles. So, I've seen them while driving on the highway. I got a vehicle title loan and the process was simple -- it took about an hour. The processor was very good, too. Overall, it was a pretty seamless experience.

Applying for a loan with TitleMax was fairly easy. It took probably 30 minutes and the lending officer with whom I worked with was very helpful and friendly. Getting a loan from them made life a lot easier. I was in a jam and needed a certain amount of money right then and there. I was able to get it with no problem.

My loan has been fully paid off for almost TWO MONTHS yet TitleMax has not returned my title! I keep getting excuses that is the State's fault. BE WARNED! I want to sell the vehicle and can't until TitleMax releases the lien and the title restored to me. As you can imagine, I am without words that TitleMax can get away with this! I will NEVER again do business with this company. You have been warned!

The application process with Titlemax was easy. The loan officer was good and explained pretty well. She went outside and took pictures and came back in. The lending process took about 30 minutes. It was professional.

It is my personal experience and now verified by The California legislators in Ab-539, that TitleMax of California is a Predatory and Unconscionable auto lender because of exceedingly high interest rates they charge customers. I was charged 131% interest on a title loan of $8k. I was told that could pay my loan off early without incurring a prepayment Penalty. I tried to pay my loan off after 8 months @ $1k a month x 8, but was told I would need to pay an additional $10k in accrued interest. I did not see nor was I told of the about the high rate of 131% interest rate nor the language regarding regarding the accrued interest, which in my opinion, is a prepayment penalty. I am trapped.

The lending process with Titlemax when I applied for a car title loan was easy and it took 30 to 45 minutes. I did it in person. The representative and everything were nice but the rate is kinda high. I probably wouldn’t have done it again, if I had a choice to go do it again.

They gave me more than I needed when I applied for a car loan. And it was easy to interact with the representative. It was great with TitleMax. I went with them because of the radio ad.

Let me start by saying that Chris ** is an outstanding professional. He went above and beyond to ensure that all of our questions and concerns were answered. My family and I are grateful for all, Thank you much..

Opened a loan at Title Max Virginia Beach Holland Road location, called to make a payment which was fine the first month but when calling in the second payment I was told that the location closed and files were being sent to another location, and that someone would contact me when they had more info. Well that never happened and my car was repossessed in the night due this past Friday. I contacted Title Max to pay to pick up my car which was such a hassle, you have to pay them and set appointments with reinstatement and auctioneers just to pick up your vehicle which is in a whole other location.

I had a great experience at TitleMax on 2507 Pio Nono in Macon. TitleMax was so helpful. I got a loan and it took no time at all. The employees gave me very good service and I had my money in no time. I have recommended this TitleMax to my friends and they have got the same great service. Thanks for helping me out.

I had some friends that have used TitleMax and I also went to one store and got a car title loan. The overall lending process was quick and easy. I spoke with the GM in Cleburne and he was nice. I went there on a Saturday and the lending process took about 30 minutes, which was not long. Now, everything is okay so far.

Recently, I had to go to another position with my job and that was a little hurtful for me. Adjusting with that, I needed more money and I also run another business. I was in a financial situation, but I always heard negative things about auto title loans from people, that when they got one, they felt like they were robbed. I never got a title loan or even tried to look into getting one. However, my mom got a loan with TitleMax and they were just what she said. She referred me, so I went over, tried it out and loved it. It was a fantastic experience. It made me feel comfortable and not feel like I was robbed.

I needed money for rent. It was pretty quick securing a car title loan from TitleMax. Their rep let me know information on ways how I could pay the loan back. I could do it in 30 days, 9 months or 24 months. If I did it in 24 months, it would be for four times the amount I got. She went the extra mile and let me know how the payments would work out. Anybody else would have told me “You have choices, nine months, 24 months or 30 days,” and just left it at that. The experience went very well.

One of my friends told me about TitleMax and we were skeptical with them, but I just went to see for myself. My interaction with their rep was beautiful. It took less than an hour to complete and I was satisfied, so far.

I got a title loan and it was very simple, easy and quick. It took about 20 minutes.
 There were two reps. One started it off and the other one completed it, and they were very professional. TitleMax helped me out greatly. I would recommend them. If someone comes into some emergency situation and need to get some fast cash without all the credit checking and the use of collateral, TitleMax would be a good idea.

Everything went great at TitleMax. The process did not take long at all and I was most definitely satisfied with the time frame.

TitleMax was friendly and they do what they can to give the loans. The rep was friendly and the process was pretty quick. At first they wanted to give me 800, but the rep pushed it a little bit and I got more money. That was awesome. I needed some extra cash to catch up on things and pay some bills. It definitely helped.

I got a car title loan from TitleMax. The process was fine and convenient. It took about 20 minutes and the rep that I worked with was good. I borrowed money for one month, and I'll be paying it off in two weeks.

The TitleMax rep I dealt with was an awesome guy. The online advertisement showed that TitleMax is open at 9:00, but they didn’t open until 10:00. I think the rep normally runs to the bank in the morning, and he does that before he’s open. So he told me, “If you could just hang on a few minutes, I gotta run to the bank.” He did that but once he got the doors open ready for business, it was smooth sailing.

TitleMax offered more money, so I opted to go with them instead of their competitor. I applied for a car loan and the process was quick and easy. The rep I worked with was nice and she did great. The loan solved my problem though I was kinda concerned that the interest rate was so high there. But I didn't speak to them about it because I was in a rush at the time. I got in there right before closing and I had the loan on Saturday. I was ready to go, so when they approved it, I took it and ran. All in all, I would recommend TitleMax highly if someone is in a desperate need for cash or if a person fell on a hard time and need a little help. But I wouldn’t recommend it to a friend who has a hard time paying bills on time because they’ll lose whatever it is that they put up for collateral.

I was very surprised at how fast the process at TitleMax was. It was nice and everything went great. The rep was very helpful and friendly. She told me a lot of stuff because I had never done that before.

TitleMax was the closest lender to me and when I applied for a car loan with them, their service was good. They were very thorough and the processor I worked with was cool. He was also nice and the whole process took about two hours.

The TitleMax rep was super. Dealing with the fact that you have to go ahead and get a loan, it's always nerve wracking, but TitleMax was wonderful. Also, their systems are really slick. The process took 20 minutes or so. I had no idea what I was getting into so it was nice that it was so easy. We're fortunate enough to be able to solve our cashflow issue and pay TitleMax off quickly so we didn't get stuck in with the humongous interest. Considering everything, people get stuck in that trap with the higher rates. If you know what you're getting yourself into and get yourself out of it, it would help out a lot.

I’m 68-year-old and I’ve always wanted a motorcycle. But my house burned down and I lost everything. I had to rebuild everything and it's taken seven years. A motorcycle is the last thing on my bucket list and TitleMax helped me get it. The process took some time, about two and a half hours, but it wasn’t their fault. They were having computer problems. They kept on going down. But everything was fantastic with both of the people I worked with, the manager and everything.

My experience with TitleMax was very smooth. They were very easy to deal with, and they really good customer service-wise. They have great and funny people. I had a good time. I got a car title loan. I went in on a Saturday right before they were closing. I was the only one there. Things went fine. I couldn't have been more pleased. The process took 15 minutes total. The rep was lightning fast. The only thing we were really waiting on was them to approve at the main office. That took longer than anything and it was what took the majority of the 15 minutes. She took maybe five minutes to get her part done. The manager walked me outside to my car afterwards and handed me my check. It was a great experience.

My fiancé told me to go to TitleMax. I got a car title loan and their lending process was quick. Their rep explained everything very well to me. There was no wait, so it didn’t take long. He was very courteous and very helpful. He went out there and looked at my car, and made sure it was in good condition. Working with TitleMax helped me because I was waiting to get something, and I didn’t have to wait until I got paid. I was able to go ahead and get it sooner before it was no longer there. I would definitely tell my friends to go to TitleMax especially if they needed the money right away.

TitleMax is a great place. It helped me a lot. They really do everything quickly and they give you what you need. I was surprised. The entire process was fast. It was really easy. The lending processor took pictures of the car and was nice and really sweet. She made sure I had water and she did everything I asked. She did great. She was definitely professional. The experience was awesome.

We got a car loan from TitleMax. Their entire process took two minutes and the reps whom we talked to were nice. They took information about our car. Other people should check TitleMax. They helped us well.

My son and I were passing by and he asked me what he saw was, and then I exclaimed that was exactly what I was looking for. I dropped him off at the house, and then I went back to TitleMax. Getting a car title loan with them was the fastest and easiest thing I've ever done. The rep was very polite. I've done it before in other places and it was too much paper, too much questions, too much everything. It was a 10, 15-minute kind of thing and to me, it was perfect. I dropped off the kids at the house and I thought that I would be there for 30 to 40 minutes, but no. I was in and out. I really liked it a lot. I pay every 7th of the month. My first payment will be October 7th, but hopefully, I'll try to have sooner than October 7th.

Made 2 payments on interest after paying off half of loan. Got a call from the store I got my loan from today (Montgomery Hwy Dothan, AL) saying I was late after I just made the payment. Then was told I didn't sign my documents. I ended up having to uninstall and reinstall the mobile app a couple times. I was told by the store I would have to come in physically to make the $40 payment. What was convenient at first has now become a hassle and I can't wait to pay it off and get my title back. I was penalized because the mobile app update didn't automatically update on my phone.

I called TitleMax and was told that they would go higher on a max loan for motorcycles. However, their rates are crazy and there was confusion as the max amount they had wasn't as high. That delayed my decision since I needed more money. Still, the max amount was higher compared to other companies. I went with them and I went through a quick process. In 30 minutes, I was in and out. The loan officer was great. Going with them relieved me and helped my current situation.

I had a friend who went to TitleMax before. I got a car title loan and it was very easy and efficient. It took us about 35 minutes. We talked to Abby who was nice and very helpful. She had a great personality. She explained everything. Easy to follow. It was a great experience and I was very satisfied.

If you've got a driver's license and the title of your car, and you need some help, go to TitleMax. I was behind on my mortgage so I had to come up with the money somewhere and TitleMax got me out of the hole with that. I didn't even use all of my money. I was approved for more than I needed so I didn't take all of it. I still have $800 that I can borrow from them. The process took about 45 minutes. But all that we were waiting on was for the lender to call back with the approved amount. Other than that, it was simple and really easy. The rep did a brief walk over of the vehicle and I just had to fill out the paperwork. I didn't have to bring my title. The rep was awesome and really nice too.

I got a 1,900-dollar loan from TitleMax for my truck and with everything done, it took about 15 minutes. It was quick. They were good. It was perfect service.

Working with TitleMax helped me out of a jam. The company is more convenient than other lenders, and their overall lending process was very smooth. It took about 45 minutes for everything to be completed because they were having a problem with their system. And so, after they got it put in, they had to redo it all so it took longer than it would have. But the processor was very pleasant.

I got a car title loan from TitleMax and it went well. The time it took was about average and my experience with the rep was excellent. When it comes to financing and interest, it does almost reach loan shark level. But we agree to it so it must be all right. But that's the only problem that I have. I'm satisfied with everything.

The process was pretty quick because the rep went right on. When I came in, there was one client and he was finishing up. I had a coffee and next thing I knew, I was out the door with a check. He was right on the money on the appraisal too. So TitleMax has a very knowledgeable worker. He was also very respectful, courteous and very thorough. He couldn't have been better. Everything went excellent. I was very satisfied. I’ve already recommended somebody too.

I’d recommend TitleMax to anybody. My experience was very good. I got a car title loan and it went real well. The guy explained everything and was very good. It went pretty fast and easy too.

I thought TitleMax was the best option I had. I got a car title loan and their process was simple and easy. The girl was really polite and she gave me the right information. She made me understand the procedure. The process wasn’t that long. It was like 45 minutes. Overall, my experience with TitleMax was fast and it was not a difficult process to go through. I will recommend them.

I secured a car title loan from TitleMax but then their rep didn't explain things very well to me. He tried not to tell me little things which was kinda frustrating. I would ask him questions and he would just be like" “Oh, it’s just like that, it’s just like that.” I asked for a specific amount and he told me what the APR was. So I asked for a smaller amount at the same APR. The rep said "yes" but then when I looked at the paperwork my loan was at a higher APR. I felt that he was really trying to juke me. I wouldn’t recommend them to anyone just because I don’t like being lied to.

My experience was good. The first time around, when I went for a quote, took a little longer than expected. I was there for about 45 minutes. But the second time around, because most of the information had already been processed from the day before, only took about 15 minutes. Both of the people I worked with were very helpful and informative. They explained everything thoroughly and didn’t leave any questions unanswered. Working with TitleMax helped me tremendously. I was on maternity leave so it helped to kinda get back to where we were.

My experience getting a car title loan from TitleMax went good and it helped solve the issue I had. The rep did good and the process was easy. There was less paperwork and the approval process took about 25 minutes. It was pretty quick.

I had a good experience with TitleMax when I got a car title loan from them, especially with the person that helped me. She’s very personable and knowledgeable. I went with TitleMax out of convenience, and their lending process was easy as well. Everything was completed in less than an hour.

I saw good reviews about TitleMax on the web and when I got a car title loan, the guy was very helpful. He was patient with me, and they offered me beverage. I was comfortable at the office. It was nice, clean and comfortable. Also, the process took 30 minutes and it went smoothly.

I thought the process for the car title loan at TitleMax would take longer but no, it didn't take long at all. It was about 40 minutes and everything went well. I was hoping that I could get a little bit more but I think we all do to a degree.

Just would like to say Ms ** at the TitleMax at 4773 Covington Highway is the most accommodating and efficient customer service representative that I've come across in a long. Thank you for being awesome!

TitleMax was so close. I got a car title loan and my experience was good. The process was very smooth. It was pretty cut-and-dried. It took an hour. There was some kind of connection with the main office, but it wasn’t any problem. The girl I dealt with was nice and did everything as quick as she could. If somebody else needs it, I would definitely tell them to go to TitleMax.

Sonjai was amazing and so helpful. The process went smooth and was quick. I would definitely recommend friends and family to go see her if they need a title loan. She explained the process and how it works then we completed the process in no time. Thanks Sonjai.

I live in a college town and there are 10 other title loan places up the street that TitleMax is on. I heard about them through a referral and I got a car title loan. The lending process took 20 minutes and it was awesome. I liked the fact that they don’t run my credit because it’d just be silly for a $2,000 loan. The customer service was super cool too. The main guy at the store was straightforward and he explained to me how much interest I was gonna accumulate over the loan, but I was only paying it off in two weeks, which I just did again the other day and I plan to pay it off when I get my larger paycheck in two weeks.

I've always afraid to take a title loan out because the fear of them hunting me down for my payment, but I needed the help at the time and I dared to walk in to ask for information and ended up walking out with cash in my hands. I appreciate ** from TitleMax loans located on San Pedro for helping me out that day. She was very knowledgeable, professional, down to earth and kind person to have met that day. Very easy to talk to. Til this day she being awesome and as long as I communicate with them they are willing to work with me on giving my payments. She always has a smile and a "yes we can do it" attitudes. I highly recommend this location. Thank you. TitleMax 622 San Pedro San Antonio TX 78216.

TitleMax is in the neighborhood. I saw the building and I chose to go with them because of the location. But I went in twice and they were pretty busy. I didn't know if anybody was at the front desk and I waited for about 10 minutes but nobody came to the front. The very first time I went in, they were very accommodating and very helpful, but I decided not to do the loan at that time. Then I went back and that was when it looked like there were four guests but nobody was at the desk. They looked understaffed with three or four in line in front of me. So, I came back and there was another person in front of me there but once I sat down with somebody, the process was super quick.

Getting a car loan from TitleMax was good and easy. It took a few hours and it wasn't that long. Their rep was very nice and informative. I had a lot of relief since working with TitleMax.

I heard good things about TitleMax from other people and they were able to help me out in my time of need. A friend referred them and when I got a car title loan, the process was good. It was fast and smooth too. They came out, checked the car and made sure everything was good to go. The rep was knowledgeable about what she was talking about and she explained everything thoroughly.

I saw TitleMax on the TV, so I went on the computer and their website told me that I'd get 19.75 from them. Then, a rep named Lisa over on Selma called me and we finished up. After that, she sent me to somebody at their location and when I got there, they got nothing written and we had to do it all over again. It was a mess and the process took a long time. I must have eaten up all that candy in that candy bowl as I was hungry. But I’m diabetic and I wasn’t supposed to eat it. I'd also tell them that if you’re working at a job and you are dealing with customer service, please stay off of your cellphone. They had their cellphone right at their desk when I was there. And if you’re giving customer service, please give them the service they deserve.

Somebody told me that TitleMax had really low interest rates, so I went there. I got a title loan and the lending process was really easy, it didn’t take long. And the lady that helped me was was super helpful, very kind and answered any question that I had. When I went in, she was closing. And she got me in and got me out of there before she even closed. She was on top of herself. The app is very easy to use as well. I'd recommend TitleMax.

I had an emergency and I had no other way of getting cash. I had depleted all my other funds. I got a personal loan from TitleMax, and I didn’t have problems with the person that I was working with. He’s good, very knowledgeable, friendly, and courteous. His computer was acting up and the process took longer than it should have. But the process was easy. Working with TitleMax relieved some stress because I needed it quickly.

I took out a $2,607.90 loan on October 17th, 2018 from TitleMax on Wilson Way in Stockton, CA and "qualified" for the loan using my son's SSI and a screenshot from my phone as proof of side gig pay totalling approximately $900 a month in income. I made my first payment of $380 to them on November 17th via the app. Four days later on the 21st, I paid an additional $36 at the branch in order to qualify for a "refi" of an additional $1,500 which bumped my payments up from about $300 to $453.78, with rates at: Monthly: 10.9900%, Annual: * 131.6600% (dark grey box), Total loan amount: $4,107.90.

I’ve been a Titlemax customer for several years. I originally had a very good experience doing business with this company. I’d previously taken out two previous title loans in Blue Island, Illinois and things went well with the first two loans. I paid them off, got my title back. The third loan process has been horrible. New management seems an issue. I doubt I’m valued as a return customer reason being I was diagnosed with Cancer during the 2 years time frame of that contract. Couldn't work. I missed 4 payment out of 24 months however doubled payment on other months.

TitleMax was the first thing that popped up on Google. The process of getting a car title loan from them was easy. We had an appointment for 30 minutes before the store closed, and we were out of there before the store closed. The rep we dealt with made sure that we were happy. She was really heavy on conversation. There wasn’t a dull moment. Our experience with their service was really good. And because of working with them, I was able to pay my bills.

Working with TitleMax helped me a lot. It got me out of a bad situation. Everything was completed really quickly, and everyone was very good, very helpful and very kind.

I needed school supplies for my kids. I live nearby TitleMax and the process of getting a loan from them was good. And it took 30 minutes to complete. The rep was helpful. He talked to me about everything and what I'm going through. I was happy with TitleMax.

TitleMax is the biggest title loan lender out there and it doesn’t make sense to go with anybody else. I got a title loan from them and the lending process was great. The reps were friendly, very informative and there was no pressure. It took two hours to be completed and it was easy. The rep even drove up and met me at the DMV to help me out and get my plates. It was above and beyond for real. I will highly recommend TitleMax.

I was looking at places to get some quick cash, and I came across TitleMax online. I just gave them a try to see, and my experience went great. They were very welcoming when we first arrived, and they were quick, explained everything pretty well to us, so it was a great experience. The lending process was completed in 40 minutes or less. And then they gave me the check the same day before we left. I didn't know what to expect, but everything went better than I expected. It helped out on something that we had going. I would definitely recommend them. The person we worked with was really great. He's a great people person.

I had a wonderful experience. The employees was very helpful with questions that I had asked. I love TitleMax and will recommend anyone to go there. They have great service. When I called on today, was able to get my question asked in a great manner and the lady was very helpful with helping me over the phone. My name is Christine ** and I am very grateful as always to TitleMax here in Newport News, VA.

My uncle goes through TitleMax all the time. I needed a bit of money one time so I had to give it a shot. I secured a car title loan from them. All I needed was my ID, a clear car title and the vehicle. The rep backed it out and took lots of pictures of the car. But then the process took two hours. The computer of the rep who was working with us kept freezing up on him. The manager took over and things got done pretty quickly after that. Despite the issue, both of them were really nice and they apologized for wasting our time and for their computer. The manager ended up giving us an extra $50 for our convenience. Overall, TitleMax did great.

My experience with TitleMax has been great. I got a title loan from them. The process was great and they have great workers. We chit-chatted in there with one of the girls, so it took a little longer than expected. It took about an hour to complete. But it was fast and easy.

I failed to pay my fault and I don't blame company for collecting my car. What upsets me is that I begged the day my car was taken to get my personal items out of it. I was not told to several days later where my car was. The company who took the car threw away and took several important things out of the car and I can no longer get these items back. I believe that was breaking the law ‘cause law states I had the right to get my stuff and I was not. So forewarned if you have items in it your car and you have to let it go to them get your stuff. ‘Cause the lady at the store Said, “Oh well you should have already gotten it out.” And the company that had the car said, “Oh we can give you $50 for your troubles.” And since I'm just out of luck I thought I'd rant on here. But I bet it gets deleted.

Everything has been great with TitleMax. They were the loan provider that helped me out the most. They're very nice, helpful and very quick. They went over all the usual things as far as when payments are due, and everything went really well. The process took about 20 minutes. They have to put in some information and it has to go somewhere and then they have to get it back. But I was satisfied with that timeframe and I would absolutely recommend them.

A friend of mine referred TitleMax, and I trusted this brand. I obtained a car title loan and their lending process was great. I was in and out of there in 30 minutes. The woman that I had there was nice. She was considerate, timely and very personable.

TitleMax helped me take care of some personal things I needed to do. I got a loan and the process was easy, quick and simple. The rep was very talkative and very good at explaining everything. They're good people.

I just became unemployed, so I’m trying to get enough money to pay the rent for the next couple of months while I’m looking for a job. I was doing searches for title loans online and recognized TitleMax. I’ve heard of them before and when I applied for a loan in person, the process was quite smooth. From start to finish, it took a little less than an hour. The rep was very friendly and supportive too. All in all, TitleMax was able to take care of my needs.

I needed to pay a bill and TitleMax was my first option. The guy that I dealt with was very pleasant. When we started, they told me how much money they could go and get for me. It was a couple hundred dollars less than what I was expecting, but it worked and I got the loan. I went to cash the check and it was fairly easy.

I got a title loan from TitleMax and the overall lending process was good. It took about an hour and it was really easy. I gave my title and my license and they took pictures of the vehicle, cranked it out, and checked miles on it. The rep was good and professional.

I shop in the local area and I've seen the building where TitleMax is located. Anywhere I went to totally refused me and TitleMax was the only one that worked with me. They got the loan processed for me but I wasn’t too happy about the percentage. For a 2,500 loan, if I go the 48th month, I’ll pay $20,000 back. But people have different circumstances that they go through and I needed the loan at the time. The loan process took about two hours and my vehicle needed an insurance, so it took a little longer. But their rep, Martina, was very helpful and and has a really good personality. She did everything that she could for me and I appreciated her help. All in all, I would recommend TitleMax if you’re in need because they’re very professional, they have a clean office, and they take care of you.

TitleMax helps a lot of people and my friend told me about them. When I got a title loan, the process was fast and easy. Everything went smoothly and the rep was very nice and patient.

A family member referred TitleMax and I know that if they like it, I would like it too. When I walked in, I was greeted like I was a family member and it was nice. Everything was taken care of too. When filling the documents, I told them to give me an hour or so and even though I had to call them right back to come pick me up again, it was a quick lending process. The loan helped me out so I’m a lot less stressed. Everything worked out perfectly.

TitleMax happened to be close to me. I got a personal loan and the overall lending process was great and extremely easy. It was really quick, and everyone was nice.

I was getting an auto loan and I called TitleMax ahead of time. They told me what I needed to bring down and out there, I took pictures of my car, filled out some paperwork, and then I was in and out the door with a check in hand. It was simple and great. The process was an hour and 45 minutes and they gave me a $25 voucher. The rep called back again and when I got there, they gave me an additional $25 just for being inconvenienced and it wasn’t even inconvenient to me. We were having a good old time talking about food. They also explained the payments and everything went well.

Working with TitleMax made my life much better. I'm stress-free now. I got a car title loan from them for a classic car. The process was very easy and it took under 30 minutes. Their rep was respectful and nice. And she answered any questions that I had.

I got a regular car title loan from TitleMax. Everyone else had denied me as my credit is not that good. Still, with TitleMax, the process I went through was very easy and simple. Everything was done in a timely manner. The rep whom I worked with was really nice and I was done in less than an hour.

Other than they charge too much, everything went great with TitleMax. I needed a title loan, and they were close to my house. They charge too much, but they don't charge as much as Speedy Cash. The representatives were knowledgeable about what they were doing. And everything was completed in pobably 30 minutes.

Getting a car title loan from TitleMax is easy. It took less than 20 minutes to complete. It was in and out and I was satisfied with it. Dealing with their rep was great, They were courteous and knowledgeable. I would use TitleMax again.

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I obtained a car title loan from TitleMax and had a very good experience. Getting the loan was easy for me and took about an hour. The rep whom I worked with was very helpful and professional. He had great customer service and communication skills. I was very pleased with him.

I heard about TitleMax on TV and I knew it wasn’t easy but I probably had a good chance to get some money. The lending process was straightforward but I didn't understand the process at first. I had to think about it for a minute because I thought it was like a payday loan that I could pay off the following week. The rep explained it to me and it went well after that. I had a good person helping me and the professionalism was very good. I did a personal loan and the interest rate was really high but that was to be expected. The lending process took about 15 minutes. The rep had to go talk to her supervisor about how much I could get, so she had to wait for something. It was a little wait time, but it was okay. I’m satisfied. Working with TitleMax helped me out. I needed the money for some business I had to take care of and it was there for me, so it looks like I can count on them. People should go for it.

I got a regular car title loan from TitleMax. However, the interest rate was ridiculous. At that time I had to get it, so I couldn't just walk away. It has put more stress on my life. Still, the reps whom I worked with were courteous and knowledgeable and the process didn't take long.

I first moved here in Texas from Florida, and the Realtor I was working with recommended TitleMax. I have two cars, and then I had to make a trip back to Florida. And my credit card is broken, so I thought maybe I should seek something on one car because I have two cars. So, I called a couple companies, but then I picked TitleMax because they are closer to where my house is. I just bought a house here. And when I went in, everybody was very nice. They explained things thoroughly and gave me the rate and the amount and how long I have. The person who helped me was a great lady.

I was nervous in general since I was giving the title to my vehicle. My girlfriend got TitleMax before and the reps very patiently helped her out. I felt comfortable then. The lending process was okay and it didn’t take 30 minutes. The interaction with the rep went smoothly. She was very professional and she did an awesome job. Working with TitleMax helped me a lot because I had to pay rent. People should try it out. It did alright with me. I was very satisfied with my experience and I will recommend them to anybody.

I've used TitleMax before and I liked the ease of operation. This time, my experience was very simple. It was a very good experience. I was impressed with the friendliness of the people and their professionalism. The process from signing documents to getting the check was very quick. It was less than an hour. Working with TitleMax helped me out. I needed a little bit of help for a short period of time.

I called TitleMax and went up there. But I was from Louisiana and I had to switch my titles and stuff to take and then up my insurance and I didn't wanna transfer my stuff over so I ended up not getting anything from them. It was good with TitleMax, though. They were nice and I will recommend them.

Getting a car title loan from TitleMax was easy. The process was completed in about 15 minutes, which was not long. The lending processor was good. She explained everything for me, broke it down, and showed me how it worked.

The other lenders have high rates so I went with TitleMax to get a car title loan. When I walked in, they gave me a cup of water and the manager and her assistant were very nice and polite. They helped me with everything and answered all my questions and I got approved in less than 20 minutes. It was a great experience and I loved it.

TitleMax is the closest lender to my house. I got a regular car title loan from them and the process they had was fast and easy. I was done in about an hour.

A friend told me about TitleMax and I went with them for a loan. I had a good experience and it was as quick as I could expect it to be. The customer service was great too. The reps whom I worked with were friendly, helpful and knowledgeable.

My daughter said that TitleMax was really good. I got an installment loan from them and it took about thirty minutes. It was a smooth and easy process. I’m very satisfied.

Everything was awesome with TitleMax from the moment I walked in to the moment that I walked out. They explained everything before we even started what I wanted. I did the paperwork, and they told me how it worked. From doing the paperwork and signing, it took about 30 minutes or even less. The representative that helped us out was awesome. She explained everything from the start to the finish. I’ve been in a lot of pressure, but this girl that helped us out was really professional. I’m very satisfied with TitleMax. I would recommend their services to anybody that would wanna get a loan.

I got a loan from TitleMax for the bills 'cause I had to get some work done. And I'm also paying the house. I had never done anything like this before. I needed their rep to explain everything thoroughly and she did. She made it easy. The process took 15 minutes and it was a good process. You just get the car out and it didn't take long at all.

I was in a terrible place. I was on disability. My checks weren't arriving on time and I didn't know what to do. I went to TitleMax and they gave me the money I needed to pay my rent and my other late bills all by having my title in hand. Me and my family was blessed to have them assist me in my time of need. If you go to TitleMax tell them I sent you. Thanks TitleMax! Clarence **

Great customer service. Fast service. Will recommend to others. The people head has patience with client. They do everything that need in reference of the application. Reviews all the information that’s on application. Love the attitude in helping and providing great service to the community.

Consumer Affairs should be ashamed to allow a company to steal from people that are already in a bind, by allowing a company like this to hook a person in to this unfair loan. Fair is fair but why let companies rob hard working people.

I got a loan for 3500. Have been making payments over my minimum payment and I have now paid over 10,000 dollars due to there being interest everyday of like 100. Nobody ever told me this. Very shady company. Do not recommend ever going to this place!!

My vehicle was repossessed for a 32 day late on payment, No Notice of Right to Cure. I am retired and ran into a little bind with cash flow which I was correcting. I went out to parking lot and my vehicle was gone. Now I can't get to work. These people will not work with you and are ready to take possession of your vehicle in a moment without advance notice....Do not do business with these people if it can be avoided. Their interest rate are double the amount loaned. I was wary about working with them, and I should have followed my initial instincts.

When you get in a bind, you need a little help sometimes. I got in between job projects. It was out of town and in the course of two weeks, I had to live on my own expenses until I got my expense checks. I got the chance to borrow some money from TitleMax and go out of town and work. It was really fast. The lending process took about an hour. There were two ladies that waited on me. They were very good and positive. They even helped me. Instead of me having to put all the information in, they did it for me. We paid them off pretty quickly and pretty well.

Disappointment does little to describe my experience. Staff’s lack of knowledge and being misinformed on numerous occasions left me feeling victimized. General Manager at 1243 S.W. Military location ** is nothing short than deceiving and the decency of calling a customer a liar is clearly an indication of his lack of professionalism. After speaking to staff ** on two separate occasions within the same week and obtaining a TOTAL pay off amount; which I clearly asked that she provide me with the total amount that needed to be paid in order to get my title; ** provided me with the wrong amount.

I had an non-related work injury that left me unable to continue working. I did not have any income at that point. I was approved for a title loan, worst decision I could have ever made. The interest is so high that I can not pay this. I borrowed a very small amount, and instead of this helping me it set me back so far that I will most likely lose my vehicle. 150% interest. Don't do it!!!!

I was grossly misled by this company's representatives. I was never informed that my loan would be transferred to another loan company. I was never told that I would end up paying interest on the interest after paying off the actual loan amount. I borrowed $4300.00. I repaid $4517 in six payments. I was then told that the interest would be with another company as a second loan and that my balance was $3200.00. I have now paid $1186.41 on the $3299.89 and my balance is $3224.87. The 2nd loan to pay off the interest on the 1st loan began in April 2019 and after three payments totaling $1785.41 my balance due decreased by only $75.00. I was told that I would not be charged interest on the interest.

My brother used TitleMax before and I went out on a whim on it. I applied for a title loan for my car and it was a pretty easy process. There wasn’t really a lot of paperwork involved then I was in and out of there within 25 minutes, so it was a quick process. The rep who assisted me was very nice and courteous. She explained everything that was needed as well as the process of paying the loan back. So, it was easy to understand.

I’d recommend TitleMax. We’ve been going there for a few times. They were close and their lending service was good. It helped me out a lot. I had some bills I had to take care of. Their reps were really nice and helpful, too.

I knew that TitleMax is a place to go if you wanna do something lighter. I got a car loan from them and their process was great. It took about 30 minutes to complete and the reps I worked with were excellent. They were also right on point and professional. The loan helped me out a lot and I paid bills with it. TitleMax is a great place to come to. They're the best. I know other people got other places to go, but we prefer people to come here.

My sister-in-law used TitleMax a few years ago and had a good feedback from using them so I gave them a try. I got a car title loan and I was in and out in less than 30 minutes. The rep took all my information and scanned my title. She asked me if I had any family or friends that ever used it, and I said my sister-in-law. She input everything. She got the estimate back on the loan amount and that was pretty much it. It was totally done in under 30 minutes. It's a good service. She called me back in about a day and a half after just to check and see how I was doing and if I had any other questions. So there was really good follow-up with everything. I would definitely recommend TitleMax. They helped me out pretty good.

Everybody at TitleMax was really nice, and handled everything great, and I definitely will recommend them. The lending process was fast and easy. I got a vehicle title loan. They just needed the title and they took pictures of the inside and the outside. And that was pretty much it. I was kind of on the streets and had no place to go. So, getting the loan from them helped me out and gave me a place to stay for a couple of weeks.

I got a vehicle title loan with TitleMax and it was very quick and easy. I just answered some questions, and filled everything out for me on the computer and that was it. It only took me a little longer because I forgot something. I had to run home, and get it. But while I was there there were no interruptions. The rep was great. After the questions she took some pictures and came back. I got was looking for.

I turned to TitleMax out of desperation. OMG. This was the worst mistake EVER. Sure the staff is nice and courteous. Of course I was offered a cup (not bottle) of water. However, I was disappointed that the red carpet was not rolled out for me. With the interest rate over 150% I'm sure us customers deserve royal treatment. However, there's one thing I'd like to know. What the hell are you five star customers drinking?

My friends were talking about TitleMax and I thought it would be better to use it because they recommended it. I got a truck title loan and the process was great. It was fast. I was there for about an hour and I was satisfied with that timeframe. The reps were very professional and nice. They answered all my questions, too.

Working with TitleMax was an easy process. I needed it at the time and it was there. I got a car title loan and their process was straightforward and I was able to understand the process. I was happy and satisfied.

TitleMax was an obvious name brand that I have known for many years. Being the largest and most prominent of that type of company, it resonates. Their lending process is seamless, easy and efficient. It took me 30 minutes and the rep was informative. It was a positive interaction. Working with TitleMax added some stress to my life because I realized the time sensitivity and the gravity of the loan, but it was a necessity and it was helpful.

TitleMax had good reviews. And so I got an automobile loan from them. Their lending process was simple and easy, and it took about 30 minutes. And as far as their reps, they're professional. My experience with TitleMax was great. It helped me out greatly.

TitleMax is right by a store that I go to often. My experience with them was amazing. I just had to fill out some papers and brought my car up there. And the guy that was helping me did most of the work for me. He walked me through it, talked to me through it, and then, I got my loan. The process took 30 minutes at the most. He did a great job. I’ve already recommended TitleMax twice.

I liked that TitleMax was local, so I went with them. The loan cost me about 30 cents but the interest was raised pretty high. Other than that, I was able to pay the loan back right away and I knew I was gonna pay it back before they even had a chance to charge any finance charges because I make a lot of money. It’s just that I had a week where I was out of money. But if it’s someone else that can’t, they're basically getting screwed. The reality is, TitleMax is out to cheat people for loaning them $3,000 and making $30,000 off of what you loan them, and that’s a horrible thing. That’s disrespectful and against human rights. They should be ashamed of themselves for being part of it. I would also tell someone that if they had to use TitleMax and they couldn't pay it back within a couple of days, they're complete morons. And I would tell them not to waste their time with the company.

Everybody at TitleMax was a people's person. They sat and talked with me and made sure I was comfortable. They communicated well, and it was a friendly atmosphere. I got my title loan after about 30 minutes. They took pictures, my ID, verification with my work and my paycheck. Everything went well. I was impressed overall. It was a great experience because it was quick and to the point, and there was no hassles.

TitleMax is across the street from my house. And one of the guys that was in there that I talked to made a good impression on me. He told me what I needed and I told him what I had and what I needed, and it worked out great. I got a car title loan and their overall lending process was quick and easy. It took 45 minutes at the most. I bought a trailer with the money I got, so it helped out. I was happy.

The TitleMax rep I dealt with was very polite, nice, and didn't take very long. He was very calm and made me feel comfortable. He didn't make me feel nervous at all and I didn't feel overwhelmed. He should get a big old raise. I was very satisfied. I live right down the road and I pass TitleMax every day going to work. They were very convenient to me. It was a great experience.

I’ve never really done the type of title loan like TitleMax's and I didn’t like that they expect you to pay it off the next month or they’re gonna keep rolling that money over. I think you have to pay that every time you roll over and you’re pretty much gonna get caught up with the interest more by doing it like that. If you want to take a few months to pay it off then you may have to pay extra. It also doesn’t hit your credit as good if you’re trying to pay it off fast. That’s one thing I was trying to do it for too – for credit purposes – and with trying to hurry up and pay it off quickly, it’s not really gonna help me that much.

I enjoyed TitleMax's reps' customer service skills. They fully explained to me how everything works and what to expect. I just had to bring a copy of my paychecks, a form of ID and proof of my title and I was done in 30 minutes. Everything they had going on was perfect. I liked how fast they moved in getting applications processed and approved. TitleMax is the fastest place I’ve ever been in my life.

I couldn't ask for a much better experience with TitleMax. It was the first time I had ever done that and I was nervous. The rep was super nice. He was even nice enough to give water to the people that were waiting. So, I'd keep him. He was there by himself and made it a real good atmosphere. He was able to calm down the people that were impatient. He kidded and joked around. He made me feel I'm important instead of just being there to rush me out and get to the next customer. I'm the one who had to type all the stuff in the computer and I'm a one finger typer. He had all the stuff set up to where when I signed it once, I signed all the rest. He did any way to help and any way to make the process much quicker. I didn't have a clue on what was going on, and he walked me through it before I did it. He let me know how it was gonna go. All the questions that I had was answered.

My wife and I had dealt with TitleMax before and it was a pretty good experience so I took my business back with them. The process for the car title loan was pretty good and easy. It took close to an hour and the person was good. She guided me and explained everything pretty well.

Going with TitleMax was more convenient for me where I live at, and I felt that I won't be getting the runaround. I got a car loan from them and my experience was good. During the application, they just verified some things and then they log them all into the computer and went over the contract with me. It was like a 30-minute process. It was quick. The person I dealt with was really helpful and down-to-earth and made the process a lot more easy. She made it all worthwhile. TitleMax was very efficient with their time and my time, and everything went well with no issues.

I like the convenience of where TitleMax is located. It’s right down the road from where I live. Their overall lending process was fast. It took about 40 minutes from beginning to end. I got a motorcycle title loan from them. The lending processor was really friendly. TitleMax is a good service.

I got a title loan at TitleMax and the process wasn’t too bad. I filled out the paperwork online and they offered me way more online than they did in person. But I was in a situation where I needed the loan, so I took it. Plus they were friendly.

My experience with TitleMax was great. Besides the fact that the rep's computer kept freezing, the process was pretty good. Even with the computer problems, the process was completed in probably not even half an hour. She was awesome. She and the other attendant that was there worked together as a team. It was a pretty good environment.

Getting a loan through TitleMax was a fast and easy process. I just needed proof of income, an ID, an address and a title and I was done in about an hour. The lady whom I spoke with was pretty talkative and she and I got along pretty well.