TitleMax Reviews

TitleMax helped me out in a time of need. I’m greatly appreciative for it. I didn't have to wait very long. I was in and out of there about 20 minutes. They were great with me. We were in there laughing the whole time.

It's been a long time since I experienced great customer service, and it was wonderful. Everything was efficient and timely.

Titlemax was awesome, very informational and professional, and the lending process was very thorough and factual. They helped me, it was hassle-free, and I'm satisfied.

Working with TitleMax helped at the moment. I went in, spoke with the representative there, and it was great. The lending process went smooth and quick.

I applied for a title loan and the process was about an hour. The reps were awesome.

Getting a personal loan with TitleMax was easy. It took 20 minutes, and the rep was awesome. She explained everything before the end and told me what I could do to bring my payments down. She also told me that they send the information to the credit bureau, which I needed.

The representative explained everything to me. The process took 25 minutes, and my experience was pleasant. I wanted more, but because I had something prior, I couldn't get more.

I was very pleased with TitleMax. It took 30 minutes to get the loan, and the rep was amazing. She explained stuff to me.

Titlemax helped me out a lot, and it got me out of a situation. The lady there was a beautiful person, and she was very kind and respectful. She was on it, and she worked quick. Getting the title loan was easy too. I needed more, but it's okay. That’s all we could have. Everything is good.

The application took a bit took longer than what I expected because it was more than just me in there, but the whole process was less of a hassle than I thought it would be. The customer service was great too. The rep helped me with everything I needed help with, and she didn't have no attitude.

The title loan from TitleMax came through really quickly. I worked with a very helpful rep. The process took a little while only because they were overly specific about certain things. So, they kept making the rep go back and do things. It took three hours. Overall, the people from TitleMax are very helpful in trying to get us the best deal.

My experience was good. It just took a long time because they said something about the mileage on my car. The motor on car my blew, so I got a new one, but it had less mileage than the odometer was reading. My motor has less miles than my old motor that was in there, and you can't change the odometer in the car. The rep had to take pictures of the car five times, and I ended up waiting there for almost two and a half hours. Other than that, it would have been a perfect experience. The rep was really nice. She gave me some water and some snacks for being there waiting and for waiting long.

TitleMax is well-branded. The rep we dealt with was very personable. The whole process was fairly easy and short.

My experience was good. My dad and I came early, close to the time that they open. It was busy as the time went on, but the reps paid attention. They were very helpful, and we were taken care of. I needed the cash, and working with TitleMax has lowered my stress level with certain things. So I'm satisfied.

TitleMax told me I could get up to $10,000, so I went with that. The rep from Dover that I dealt with was cool. She was more polite and much nicer. I had gone to the one in Delaware, in Wilmington, and she was really nasty to me. This is my first experience ever. At one point, I was rethinking if I even wanted to do this. I, in a way, kind of regret going because what I ultimately settled for was trash. It was nothing. It was like pennies. I wouldn't recommend TitleMax to anybody else.

Everything was good. TitleMax helped me out with everything, and the rep was nice from the start when I came in. I got more than what I asked for, and I was totally shocked. She told me, even if I couldn't get what I wanted, she still was gonna work with me either way it goes. I liked my experience with her.

The rep I worked with was really good. She made the process really easy for me. I got the whole amount but I was hoping I could get higher 'cause they said my car was worth 8,800 but they only did 24.

It's easy to go in the TitleMax location I went to and talk to the representative. She's very understanding and can help you get to the right loan that you need. She was very good, nice and told me about the products as much as she could. The lending process was smooth too. Working with TitleMax gave me the money I needed.

I called the day before and spoke to Mike. He let me know what I needed to bring in, then he met me at TitleMax a bit earlier because I needed to get something done before they opened. He was in the office 15 minutes before they were supposed to open to get me started with it. I was in and out, and my experience was excellent. The reps offered me something to eat, and their facility was clean and healthy. Also, the rep didn’t rush me and answered all the questions I needed to ask. It was on Labor Day weekend, and I was able to get the amount of money I need to put down for a down payment. They helped me get my spot.

The rep was wonderful. She was in the office by herself that day, so she had a lot going on. It was also close to closing time and she went ahead and processed my loan. It was seamless and it went by quick.

The rep was good. I had no problems and she answered everything and handled everything that I needed.

I didn’t have a loan on my car. If I have, I didn't see any past issues going on. So, my credit reflects somebody else but not me. I normally would have qualified for just a signature loan but I'm having to deal with others stealing my identity. We tried just doing a signature loan the first time around and I couldn't get approved. But it didn’t have a problem, so I can’t see why TitleMax had given me a title loan. They should give me a signature loan instead of using my title. My car is worth way more than what they gave me for a title loan and their interest rates are horrible. But the rep was nice and the process did not take long at all, which was 30 minutes. TitleMax was there at a time I needed it, so it was a great help. I'd send friends to them, but with caution.

Everything was pretty fast. The process only took an hour to get done and I was able to get funds the same day. It was a good experience.

My son and I had some difficulties dealing with not making it to the DMV on time, which messed up getting a title loan, but leave it up to Mrs ** at the Maynardville pike location! She came through, called the DMV and was able to go back there and get the title loan we needed! Would recommend her to anyone needing a title loan!

The application process was quick and easy. The rep that I worked with was fantastic. It was fast and friendly service, and the representatives were awesome. It was a great experience.

There were a couple of different things that they said that I had to have before they could even do the process. But both of the reps that I dealt with in Parkdale were great.

My experience with TitleMax was amazing. The employees were very quick, respectful and friendly. They offered me refreshments and they were very courteous. So I enjoyed the experience much more than I thought I would. When you're going somewhere and borrowing money, you get nervous but they made the process so easy that it relaxed me. The money helped out and they were very nice about letting me know how to go about it as far as getting if I needed any more, how easy it was to go online to my account and everything could be processed right from my phone. Their customer service was excellent. If you don't have people that are nice to you and treat you with dignity regardless of the situation, then you won't want to go back.

The lady who helped me was awesome. It was an incredible experience. It was a great deal that they could come through for me to make it happen.

The rep looked at my vehicle, turned it on, told me to back it up to get a picture of my tag. She was nice. The process took about an hour and I got the funds that day. It was in my account before I even left their office. I was able to honestly get the things done I needed to do with the money by working with TitleMax.

They helped me to their best ability. I had a nice experience with TitleMax all the way up until the car that I had stopped on me, and it was stolen off the side of the road. When I called and let them know that the car stopped and there wasn't a parking lot, they told me that they weren't able to go get it. But once I got back up there, I figured that they went and got it. But I haven't heard from TitleMax for years.

I had a good experience with TitleMax. They were helpful, polite, very nice and tried to make sure everything was correct. I needed a loan so working with TitleMax helped. I would recommend it and tell friends to go. They're efficient and try to get you the best money they can.

My experience was very positive when I started working with TitleMax. They were very helpful and explained everything to me so I could understand exactly what I was going to do or was I gonna accept my responsibilities. They were very open and didn't hide anything. There were no surprises that I was unaware of and it wasn't something complicated. Usually, you're scared of how much you have to pay back but it was self-explanatory and it was easier for me. If I need to get a loan somewhere, I know exactly where I need to go.

I absolutely loved the people at TitleMax and the process was super simple. They explained everything to my level, where I could understand everything, and did their best to make it to where I got the most out of it. They did amazing and were very quick and good at what they do. The rep had to find a couple of numbers. There was one in the windshield that was sun damaged. So, we had to search for another one. But we got it all figured out. Working with TitleMax helped me out a lot. That loan that I needed to get helped me and my family finally move into a better situation than where we were at.

I turned in my title and the rep looked at my car. I got my loan right after she finished taking pictures of my car. The process took about 25 minutes. Everything went good with TitleMax’s customer service.

TitleMax is a good service and you're able to get what you qualify for. Everything went well and smooth. I was asking for a certain amount, I got a little bit less than I wanted but that's fine. The rep was great and well-informed. I went at the last minute and she could have closed on me but she accommodated me. The process was fast.

The rep took all my information and told me what I could get. She kept my title and told me what my payments would be like. When you have an emergency or something, TitleMax would be a good company to go to.

I had something going on so I tried out Titlemax and see what they were gonna say. My experience was excellent and the process took an hour and a half. The rate was good too. Working with this company really helped me out. They are a good company and they're a good worker.

The customer service overall was great. The location was nice and clean. The atmosphere was nice. The young lady took care of me. She was very professional, nice, and very informative. She went through the process pretty smoothly and explained to me everything, step by step, even on the screen. She told me my process and what I have to do. She also told me about the app and downloading it on my phone.

Application was a quick process. I spoke with the manager at the beginning of the week. I asked her how long it would be because my lunch is just an hour. She ensured me that everything will be done within an hour, which it was. And I was able to get back to work. It was appreciated. However, the rates are high. The terms at 30 days is a lot. We should have an extended time to be able to pay the money back. I know you pay your minimum, and you'll get an extra 30 days. The minimum is a lot. Because if we need the money, we need the money at the time. But for a certain amount of money, 30 days is quick to pay, or even with a minimum, that we're already in debt. Once I pay TitleMax back, I probably wouldn't do it again because the price is too high.

They were nice and friendly. They kept me alert to the things that were going on if there was a little delay. They were pretty good.

The rep gave me the proper understanding and the process took no more than about a hour

TitleMax helped me tremendously. Their loan process was pretty fast and over within 30 minutes or less. I borrowed 1,500 and now I got to pay 300 a month and I wish it was a little bit less. But that's just what comes with getting a loan from them.

The whole process took about 30 minutes. It went very well. The rep that I dealt with was a very nice lady.

I came into a pinch and when I called TitleMax a couple of times, they gave me some details each time. Then, I decided to go in and take out a loan. I was very scared as I didn’t know what I was getting myself into. But customer service rep was excellent. She answered all my questions, addressed my fears, and thoroughly explained everything to me. She helped me log into the app which I had on my phone and told me about the DocuSign. So she went over everything with me so well on the online part. The APR was outrageous so I was blown away by just the one-time rate for the month, but it was a great rate.

When I went to TitleMax, the general manager was the only person there, and she was cool and impressionable. I got a car title loan and the process was very quick. It took 30 minutes and I was in and out. They just needed my license and proof of income. Going with them was something I had to do very spontaneously and it was beneficial to me in that moment. I wish I got approved for more, but that wasn't anything I could control. And I don't know how they gauge the rates, but that was fine with me.

The guy who helped me was pretty straight up and honest about how the interest accrues and how it works. He was a very helpful guy. Everything went okay. I've already paid back a third of what I borrowed. It was $1,500 paid back to TitleMax's interest for the month, and paid back 500 of the 1,500.

The whole process took about 30 minutes and I was able to get the money I needed. It was a great experience.

If you need something right away, you got to do what you got to do and working with TitleMax helped me out at a moment of need. In reality, I got to pay back double, but the reps I transacted with were very helpful, intelligent and professional. If my friends were thinking of using them, I would tell them to go ahead.

I was on a lunch break and they helped me out quickly. They turned me around and out the door in 10 minutes, and within five minutes of walking out the store, I already had gotten a call back with a determination. So it was really quick, simple, and easy. The ladies in the office were amazing. They were very informative, helpful, quick and efficient. These ladies did a great job. Their customer service was spectacular, and it was not just with me, but it was with everyone that was in and out of that office.

They were pretty straightforward on the information that I needed. They were pretty cool. The process was cool but the payback sucks.

The reps were pretty kind. TitleMax wrote a check for $22, and all I had to pay was $18. The check place didn't want to take extra money out of the check, have extra $4 out of his check. So they asked me, do I have $18? So I had $18, and so I gave them that. Then I took the check back to TitleMax. So they actually owe me $22. Also, I didn't know that they actually charge the $400 in the first month that I supposed to pay every month. They haven't talked to me about that part.

The lady was nice and courteous. The process was good, quick and easy. I brought the title of the vehicle and my driver’s license. They took pictures of the vehicle and asked what I thought it was worth. They gave me a quote but I only got a portion of it. But everything went smoothly. Working with TitleMax helped me out of a tight situation and they were nice to work with. I worked with other title places and didn’t like it.

My experience with TitleMax was great. It was very helpful. They made sure I understood everything. They made sure I knew that the minimum payment does not go towards my balance. But it's expensive for someone to have to pay it back within 30 days. I didn't know that before. So, I'm glad that they explained everything to me. It will be better if they would give me a minimum of two months to pay it off versus just 30 days. At least 90 will probably be better versus me getting the money, then I turn back around. But they were very helpful, understanding and patient. Customer service is great. They did everything for me. I stayed inside the whole time. They did step by step for me, took all the pictures for me. It just took about 30 minutes. It was a quick and easy process.

The first representative that I dealt with was kind of unprofessional. But the second one was more professional. I went to TitleMax on my lunch break. I have an hour for lunch break. But it was taking a little bit too long, so I had to go back again the next day. They had a little bit of the information, but not everything. So I had to give them a little bit more of the info again. But the whole process didn't take more than an hour.

The experience with TitleMax was smooth and easy. During the application process, they took all my information down as well the information for the pickup, took pictures of it, submitted it to their review and it was done. It was about a half hour process. The rate was a bit pricey but nothing that I was surprised by. Personally, I was satisfied with TitleMax. It was exactly what I expected. It was a much quicker process than I expected and I had no problems with it. But I would never recommend it to somebody who's just down on their luck and needing the short-term loaner thing because if they're in that position, they're going to end up losing their vehicle, and then they're going to be in a worse position.

I should have gotten a bit more than TitleMax offered. But I was okay with it. They got me some more when I needed it. Go with them.

I called TitleMax and the guy was good on the phone. So, he convinced me to come on in. I did the next day and got the loan. I told the manager when I was leaving that the guy who helped me was awesome. If I needed to do it again, I would do it without hesitation. And I tell people I had a good experience.

The process with TitleMax was very helpful and it was close to an hour that I got done with everything. I had a very good experience with the reps. They were polite and answered my questions right.

The rep walked me through the process. She explained to me everything from point A to point B. It was amazing. TitleMax helped me out with something that I needed at that moment and it helped me out a lot.

The experience with TitleMax was very good. They were very polite and courteous. They're very good people to get your title from.

The process was good. It took an hour and a half.

I had a wonderful experience from the time I walked in. Mrs. ** was very inviting warm and knowledgeable about the information that I needed to receive from her. Just a great experience all around. Thank you Riverdale, GA.

The process went quick. I wish it could have been better, but I understand the way it works.

TitleMax's staff was nice and sweet. Communication was good too. They asked for my title and my ID. The process took 30 minutes.

I did an auto loan with TitleMax. My rep was very professional and pleasant. She was handling five people at one time. The process was as fast as it could be and I was there maybe an hour and a half.

The TitleMax rep was so courteous and honest. He explained everything, even though I had a thousand questions, and was very knowledgeable so I knew exactly what I got myself into. He's a keeper. I was in a very unexpected situation and he made the process extremely easy. We were done in about 30 minutes. But I don't like the payback plan. That could have been curbed a little bit. People are there because they need help and the interest rate was a bit much. But I'm grateful for my experience.

Everything worked out well with TitleMax and there was great communication. The rep was able to help me with the whole process and getting everything finalized. We were done with the process with about an hour and I couldn’t have gone to a better place.

I was in a pickle when my 18-wheeler went down and I needed some cash. I went to TitleMax and customer service was amazing with the way they treated me, talked to me, and the way they had time for me. They were very friendly people and they made me feel really good. If someone acknowledges me, gives me respect, treats me and makes me feel good, that goes a long way. Even if it's not a good deal, you can cover it up by the way you treat somebody. If you are rude and you’re still bending me over, then that’s a different situation. I needed 6,500 and I didn't get near what I wanted, but it was fine. It helped out. If I pay out the loan completely, it's gonna be almost $7,000 and I only get 2,500. It's a terrible rate so I'm gonna go ahead and get it out of the way within 90 days. The timeframe for the process was about an hour and a half at most.

The process with TitleMax took probably about 20 minutes just because I had to get bank statements. It wasn’t bad. I wasn't expecting to get the money that quick since usually, big companies are always all over the place. The rate is good. It’s only $100 for the payment.

Applying was fast. The longest time was waiting on the estimate of what TitleMax would give. It was an hour and a half. Also, Amber was nice.

The rep was friendly. Told us everything we needed to know. TitleMax needed my license, pay stubs, and the title to the car. The rep took pictures of the car, and had to go back and take pictures of the car because they said there was a scratch on the car when there wasn't. And that was it. The only thing that I had a complaint about was when he put in my pay stubs, the computer calculated it incorrectly. The calculator computes your pay stubs at four per month, and that is not the actual accounting way to account for your pay stubs. He said that's how the computer system works. It didn’t affect my loan whatsoever, but it lowered my income $300 per month. So if that had been a difference between getting my loan and not getting my loan, it would have been the rep's error and I could have gone somewhere else, and they would have calculated it correctly and I got a loan.

I did a car loan and the rep that helped me was patient. From beginning to end, the process took about 30 minutes to an hour. They took a lot of pictures. The pictures of the car were necessary but the photograph of the person made me feel a little uncomfortable. It was a one-time thing for me. The only thing that I suggest be improved would be to have transparency on some of the fine print in the disclosure agreement. That aside, the loan was a little bit of a relief for me.

I called first and when I got in, the rep was very informative and she let me know how it worked out. It was quick and easy.

I’ve been dealing with TitleMax for about six years. The application process was pretty easy and quick every time. Customer service was great. They were all polite and they knew what they were doing. They explained the details to me. I only wish I would have saved a lot more money. I took out a $700 title loan and I ended up paying about 6,000 back. I didn't understand that.

I went in and told the rep what I needed to get and gave her my title. And the process went quickly and easily. She was very thorough and professional. I'm gonna go in and pay at least more than half of it today so I can try to get it paid off as soon as possible. TitleMax helped me save money in the long run.

I don't think that they're a little fair because the amount that was given was not even near what I would have thought, even with a year of mileage. So it was not carefully reviewed. They made the process a little complicated and non-customer-friendly whenever they were asking for particular pictures to have to be up and then a little lower. But other than that, everything else was okay.

I went to a title loan place right up the street and their interest rate was very high. I then stopped by TitleMax and their interest rate was lower so I chose them. The interest rate was fine for me, taking into consideration the type of loan it is. I did a car loan. Their rep was excellent and he gave me a lot of information. The process took 30 minutes. And because the systems was down, the rep was explaining other stuff about the loan. He was very talkative and kept me occupied while we did everything. He also gave me information that usually I don't get, like how to pay it down quicker and things of that nature.

I tried TitleMax and we got everything situated. Their rep was pretty good. At the time, the iPad that she had kept messing up so she had to go through the other one. We had to do the pictures over. She definitely took her time because the service kept going in and out on the equipment she had. She finally got everything together. Other than that, the process was really quick and easy. The experience was awesome.

They were very helpful and attentive. The rep explained everything with me and was very forward with everything.

The process went right. I told the reps about the loan application and made arrangements. An hour later, I went down and it was already for me. All I had to do was sign the paperwork. I really liked the rep I worked with. It was easier to go through her than the bank where they give you a big hassle. She explained to me the easiest way to make the payments too where I won't pay as much. I only wanted 500, but with the way she explained it to me, I might as well get 800. I just had to show up with the vehicle and show my title and they took pictures of it. They were happy with it because they approved me up to $800. I was really happy with them.

The rep I worked with was very polite, nice, and approachable. If I had any questions, she was quick to answer. She was informative. The process was pretty smooth. The interest rates were the only thing that surprised me a little bit. As far as paying the loan back, she said if I pay the recommended amount, it wouldn't pay on the loan. It was just extending the loan, which was already over 100. Other than that, everything was pretty cool.

I did business with TitleMax because I needed some money. My rep was awesome and everything was on point. It took us a minute to get everything together. Providing the documents needed was fairly simple. They took their time and made sure I was satisfied at the end of the day.

Customer service was very kind and they were all absolute sweethearts. TitleMax loaned me 3,900 bucks and I only had to pay 500 bucks back on top of that. I could have gotten much more for the car. But the money I got totally got me through with everything that I needed and it made it to where I still have a home. It was a wonderful experience and it happened on the spot. But I am still very perturbed by the fact that I have not gotten my title back yet. I already paid off $4,400 three days after when I could have done it without having a penalty. The day I came in to pay it off, the rep barely sent it off a day before to a Dallas location. She had to wait for it to get back from there. Once it gets back from there, I'll get the title back.

Working with TitleMax was good. The process was all easy and it didn’t take long for me to have that money in my account. It was a lifesaver as I needed the money in there. TitleMax is fast. When you apply, hopefully, you’ll get what you get approved for.

My mother-in-law recommended TitleMax to me because she said that it was a fast and easy way to get money. Even though the interest rates are high, it was a good option since I needed it right then and there. I went in and I got the money for my rent. The rep I had was sweet and I liked her. They said that if I told them who referred me, that person would get the $50. I referred my mother-in-law because she's been with TitleMax before too. She went to pick up the $50 at that store that I went and she had a bunch of issues with the card. We were supposed to get a piece of paper that had the PIN in it and that paper wasn't in there. There were a lot of complications with getting the card set up. My mother-in-law lives all the way on the other side of town and she had to drive all the way to my side of town to go do that. There was a lot of hassle for her.

Getting approved went quickly. Given a Saturday, it took 30 minutes, but it was more the paperwork and the computer. I've traded a vehicle in and got more than it was worth because they signed the contract wrong and put the wrong numbers on it. And they told me because we put this on there to sign. We both signed it. Nothing they can do about it. If it's a signed contract, it's a signed contract. But they honored it and they even told me that. By law, it's legal binding. I can't change it. Other than that, the guy that helped me was awesome. He told me exactly how much my payments would be.

TitleMax was great. I was in and out. However, TitleMax doesn't keep previous information. I had to go in and reapply. I had to resend my bank statements and checks to them and fill out the application again.

I like TitleMax. They helped me a lot. The process was fast and I got what I needed. I won't give my first payment till next month, which is good.

I was in a total financial bind and I was able to get things taken care of, which TitleMax helped. The rep was very professional, and she did everything. She made sure I knew everything about the car title loan before I signed off on it. It was quick and informative.

The reps were nice, and the process was easy. It only took 20 to 30 minutes, and the title loan helped with some bills.

The reps were very informational and broke down the payments and how things worked as far as the title loan. It was my first title loan, and the experience was good. I'll refer friends to the branch that I went to, ‘cause they were more friendly.

The reps were super nice. They looked over the vehicle, sent pictures in and came back with an offer. It was 30 minutes to an hour, which wasn’t very long. The customer service is good, and I was happy with the end result. Titlemax helped a lot.

The whole process was less than an hour. The lady I worked with was professional. Customer service was good. But the loan is still outstanding. If you're gonna get a loan, get it from them and pay it back as quick as possible so it don't cost you as much.

The rep was super helpful as soon as I walked in. She has made everything quick as possible and as easy as possible. She was super understanding. I definitely trusted the process because of who I was working with.

The rep was wonderful and he has great customer service. He was very nice and pleasant. He was very positive too. I would definitely send friends to the person I went to. It was all around a great experience.

The car title loan process with TitleMax was very smooth, simple and easy. It was super quick and great. Patsy, the rep, was very nice and kind. It was perfect how she handled the business.

I was at TitleMax an hour and a half the first day and didn’t get nothing done. I had some difficulties because the computers were running slow that day and malfunctioning. The next day, I had to come back, and still, it was a two-hour process, which shouldn't take but 30 minutes. There were simple errors, like a misspelled name and something not written off the title. Two times, we had to start all the way over, but it finally got resolved. The reps were very helpful. They were very apologetic about making the little errors, and the lady even offered to give me a $25 rebate for how long it took. I gotta go there today. I left my ID and I was so frustrated having left it. TitleMax helped me pay the bill I needed to pay on time, and it was a great overall experience.

The experience was quick and simple. The rep got me a good quote and I don't have to pay much. She did a good job.

Titlemax was very good. Getting a personal loan from them was easy and efficient, and the rep was very courteous, knowledgeable, friendly and thorough about the process. Titlemax was reliable, and they helped me relieve some stress. They were able to give me what I needed, and it helped me greatly. Everything was excellent, and I will refer somebody else there.

Christy, the girl working at TitleMax, was fantastic. She was willing to stay a couple minutes late so I could get there without having to miss work. She went above and beyond, and I was impressed with everything she did.

The office was nice and neat, and the lady did a good job. I was very satisfied. I needed the money this time, and I got the loan in was less than an hour. Be sure to try TitleMax out and they’ll treat you well.

The representative, Garrett, was 100% thoughtful and down to earth. He was respectful to me, my husband and our kids. I thought the process was gonna take longer. I got two kids with me and they were gonna drive me crazy but they had this little area where there were crayons. My boys sat there, and my husband and I got it done.

The process took 30 minutes and it was pretty easy. Everybody at TitleMax was friendly, super informative and helpful, and I would definitely recommend them. They have amazing customer service, and they taught me that a lot of things are possible. They taught us a different outlook on things and that everybody definitely could have great customer service.

The process was great, easy and quick. I provided my title and my driver's license, and the lady was really helpful. Titlemax got me out of a hole quick. So, it was pretty good. I would tell people they should go this route if they need a hassle-free way of getting some quick cash.

It was a good experience, and that was my second time getting a loan. My first time was two years ago. This time, I needed extra money. I live in that area, and every time I pass by, I saw TitleMax. I thought, “I’m gonna stop right there.” The rep, Maria, was very professional, and I really like the way she answered all my questions. I also like how she did all the process, and it was pretty fast. It was less than an hour. The app is also amazing, and I love it. I can make payments weekly through the app. I don't have to go to the store. TitleMax helped me, and I like the services they gave me. It's perfect for me right now.

Unfortunately, the process was bad because of the weather. The system was down. When the rep was sending the application over, it was not coming through. I had to keep redoing my application. I eventually couldn’t do it that day, so I had to come back the next day. But other than that, TitleMax worked with me and broke everything down well. The rep was down to earth. She didn’t try to win me over or persuade me. She was informative and very warm.

The rep, Lily, was amazing, and the process was very easy and convenient. Even though she was the only one working and there were four of us in the store, she handled it very well. When she finished up while waiting to hear back on my approval, she went ahead and started working with someone else. That was great customer service. It took 30 minutes, from her helping me to waiting to hear back and then going ahead and dispersing my payment as well. The personal loan is helping.

The rep did a great job. She was very nice. The rate was what I expected it would be. I'm just surprised that the amount was dramatically lower than expected.

Titlemax was good, but I was there two and a half hours. It was on a Saturday, and there were five different sets of people coming in. Other than that, the rep was very good. I get not much about the loan, and she explained it to me. I took everything I had in a bigger envelope and let her get what she needed.

The lady rep spoke Spanish. She was really helpful and she explained to me everything. I had the money in less than 30 minutes. I highly recommend TitleMax. The rates are good. It was better than the bank.

The other locations in Wisconsin want you to pay bi-weekly and it was a lot of money - $300 every two weeks. When I called TitleMax's location, they said they could do monthly. It's way better to do monthly than every two weeks. The rep was very knowledgeable. I came in towards the end of her shift and she was fast. It was less than 40 minutes when we were done. She asked me for the basics which matched what was on the website, so I knew what to bring. She went in and took pictures, and we were back in. We did the application, and she walked me through it.

Everything went well. They were very helpful. The customer service was good. I recommend the place to anybody. If it weren’t for them, I couldn’t take care of what I needed to take care of.

The service was good. The process was quiet and calm. It was a good conversation. My rep was really nice. Working with them helped relieve a lot of stress.

The process was very fast and friendly. The general manager went over everything with me and made sure I understood everything I needed to know. I really like that you can load the funds on a debit card. That was amazing.

They came through for me pretty well. The rep was really good and she kept it professional. The only issue was the new technology they have. She said something about how it used to be on the phone. Now, it's on this little tablet and she had to get that tablet reset. Other than that, everything went pretty smoothly. I got decent rates for my vehicle as far as the loan I needed. I needed a bit more but they got me as much as they could with what I had. Working with them relieved a lot of stress.

My experience with TitleMax went smoothly. I went in the store and they took care of me. They made sure I was approved before the guy entered my information. I liked my rep. She was very helpful especially on the payback process. The way she explained it to me, I felt comfortable.

The process was really fast. They have good personnel and I like dealing with them. They're easy to deal with.

Because of some ordinance, the rep wasn't going to be able to get me approved for what I needed. So, she contacted the Paris store and talked with the worker there. She said to send me over. I went there and got taken care of. So, everything went really well. The reps at both stores did a really good job. Both had nice, clean offices and they were professional.

I felt I was selling my car and it didn't feel right. I had a lot of bad feelings and I explained that to the rep at TitleMax. She did everything on the computer, which is great, but she didn't give me a receipt or an account number. I kept going back to that so when I pay it off, I know what to do. She said, “You just have to come in and show us your name, and we'll put it on here.” I needed something in my hand to say the car is mine. She gave me one, and I felt better. Other than that, she was great. She answered my questions. She told me what my first payment would be, and if I was gonna pay it all off, this is how much extra it would be.

The process was very, very quick. It took only about an hour and a half.

It wasn't a long process, but the amount of cash that I received wasn't what the lady and I had discussed at first. But I didn't want to borrow too much anyway. I wanted to be able to manage to pay it back so I could get the title back. The lady was nice, caring and very informative.

Both of the girls in the office were real nice through everything. The one that helped me out was real good and she made everything easy. It was all smooth.

I called TitleMax and they pretty much pre-qualified me on the phone. They asked me what to bring and then I just met them. It took about 20 minutes. It was easy. The rep was very friendly. It was kind of weird because it was a loan, but it was fun like we're just joking. TitleMax helped me significantly. I needed the cash right away and it was there. I was expecting it to take a day. I didn't know that they do a push to debit. I was expecting a check and I thought that they have to clear. So that was really helpful.

The loan was for 2,000 and if I paid so much a month, it would definitely be paid off in October. But then, it showed an additional $4,000 as a balloon payment. The rep said I would have to pay off the $4,000 or refinance the $4,000. I was totally shocked. The rep didn't say anything. Then they were closing and I needed to be somewhere to give the $2,000 to. I was totally lost at that point. This has been bothering me every single day since I took that loan out. This is worse than financing my vehicle.

The lending process with TitleMax was easy and it took a normal processing time. It took no more than 30 minutes. Their reps were good, very knowledgeable, and explained pretty much the steps of the process. The rates are outrageous but overall, I was pleased with TitleMax.

Updated on 6/16/2022: I have again asked for answers about my loan from both the office in Lexington area and corporate office. The Lexington office did not pick up. The corporate office now has staff members trying to say I "hung up the line". "Mr. M you hung the phone up while I had you on the phone with the other store" etc. I received those details from a female representative, I believe I wrote down as Natallie, stated I did all these things. I a person who does not hang up on calls unless it's something getting my attention. My attention was diverted to my health. I have just come from having surgery in my pelvic area and I came from the hospital with issues at 2 organs near my liver. when it comes to time. I am calling to get my answers n not wait.

The staff was very courteous and knowledgeable. The process was fast. It took about 45 minutes. The rep answered the questions that I had. She was very professional. She did things quickly and in a timely fashion. She acknowledged me as soon as I walked through the door and asked me what it was that I was looking for. It was great. TitleMax is a great place to go if you need help in a fast manner.

My experience with TitleMax has been good. The rep was a very kind gentleman and had great customer service. He’s very well presented. He gives a great image to the business because he dresses up and he's neat. His personality and approach is kind and courteous as well. I got a great impression about him. On a different note, the interest rate is below average in respect to other lenders in the market, and I'm not specifically comparing TitleMax to direct competitors. But for other kinds of lenders, the rate is unbelievably high. Also, I would suggest that the payment terms be a bit longer for me or other customers in the future. The terms to pay my loan off is a bit short, but I'm okay with it. We're gonna do whatever it takes to get everything paid off because I don't wanna be without a car.

The process took a while. I had an out of state title, so they had to do some call-in. Other than that, it was a good experience.

The workers handled everything pretty well and I would recommend them to a friend, just because TitleMax is a really go-to place to get money. The last time I went there, the process was really fast and I was surprised. It was pretty much just sign, sign, sign, and I only took 15 minutes to get everything done. The very first time, it took a while, ‘cause I was reading over the documents. All in all, it's good getting the money upfront ‘cause you need it for rent or to pay bills. However, I wouldn't recommend these loans ‘cause they impact your life hard. They put you in debt more because of the interest rates.

The young lady from TitleMax that the Lord allowed me to speak with was really kind to me and she told me how to go through the process and do it. I did the car title loan. I had to take my title, and I had to have reference people who they can contact. The lady asked what income I had coming in. I told her that I get disability, and I gave her my ID, my picture ID, and the bank info. Working with TitleMax got me out of the situation that I was in, so I’m thankful for that. It came through for me.

I received about 5,000 and it helped me a lot. The process was easy. It was good customer service.

They were punctual and very friendly. I’m pretty much satisfied with them.

The lending process with TitleMax went smoothly and quickly. Their reps were easy to talk to. They got great customer service. They did a good job.

I sat down and the guy did the application online. It took him about 30 minutes. He was good. Everything was good.

The service that I got was great. The representative that I worked with could not be better. He was exceptional. But I'm disappointed in the amount that I got because I asked for 2,000 and they gave me 1,300.

I got the installment loan and the process was quick and simple. It took 30 minutes max. They were really knowledgeable and helpful.

Everything they needed and all the signing were pretty easy. They were really polite and nice about it. The lady that I worked with was really nice. The process of getting the payment was really easy. She explained everything that was going on. It was really good with TitleMax doing the loan and getting it approved fast. But the rate was absolutely terrible. It could have been better if the interest wasn't so high. But other than that, everything went great.

The process was pretty easy. I just went in there and asked for a loan, they went through pictures of the car, took my title, and then they gave me some money.

The process was quite easy and fast. The guy that I dealt with was nice. He was very helpful. He was able to recommend me to a spot down the street that was able to get me an extra registration paper, and then we continued the application process. It was a well-rounded, good experience.

My loan officer was awesome. He had great customer service. He answered all my questions. He was super friendly and nice. The whole process was pretty quick.

It was great with TitleMax. It didn't even take five minutes. Jessica did good with me.

I went with TitleMax and the process was smooth. The rep was good. TitleMax helped me when I needed it. I’d recommend others to go over there.

They gave me great customer service, and they helped me get the money I needed. The process was super simple. It went like butter. It was pretty easy. The rep that I worked with was all around great.

TitleMax's process on getting the loan was good. Initially, I downloaded the app on my phone, but I wasn't too sure about that. It didn't seem like I could get an answer on the spot. I decided to see which was the closest location to me, went into the office and it went by rather quickly. The rep was very informative, and I didn't have any questions. It was pretty straightforward. The loan was helpful for what I needed it for, and getting the funds was really easy. I just used my debit card and it went right through. It didn't even take 60 seconds. I was happy with that.

The application process was easy and simple. The service rep was very friendly, knew everything, and went over everything in more detail if I needed it. TitleMax does a very good job of making sure everything's taken care of. The rate and terms were pretty well explained. The rates are easily manageable. TitleMax is the best place to go. They give you a reasonable time frame and rates. They're very friendly and very well organized. They're willing to work with you on getting payments set up.

The lending process was quick. The rep that I dealt with was wonderful. She was very nice. She got the job done. TitleMax helped me a lot. I've been in the hospital, so I had to catch up on some things. It was right on time.

The reps were super nice and friendly, very helpful, and made sure I understood what I was doing and what I was getting into. The only thing was it was a long process. The girl I had to go through got my information and she looked at the truck and took pictures. It took an hour and a half, and the rate was crazy too. 2.62 was the minimum payment, but I knew that if I kept the title in pawn I'd be paying just about as much as I did for the truck. My aunt gave me the money to get it out of pawn. Still, the TitleMax loan was convenient because, at the time, I was in a bind, and I really needed that money. I'm out of work right now. I got struck by an excavator back in October and the bones in my leg broke. I'm good now, getting my normal life back.

Titlemax was great. The process took no more than 30 minutes, and the loan helped for what I needed it for.

It was a pretty fast and simple process.

The TitleMax reps were very sweet. But I hate the terms. I hate that it’s a month-to-month thing. All the underlying ** was crap, because that's a really ** thing to pawn your title month-to-month. You're paying $500 a month, and it's not even going towards the actual payment. It's just to renew it for another 30 days. And the rep said, “Oh, even if you pay 50 cents or $5 extra, it’s gonna go towards lowering your payment." So, the $500 is just interest rate every month, until you can actually pay them back $3,000 for a car that is more than $3,000. I did it in a time of need, so I appreciate that. But it’s still crappy. They are taking advantage of vulnerable people. You should never do it.

Working with TitleMax was good. The rep, Todd, answered all my questions and made the process pretty easy. Interest rate was high, but so was everywhere else.

I needed emergency money so I did a car title loan with TitleMax. My rep was really good and the process took 45 minutes. I was pretty much prepared because I called in. I took everything with me when I went there just in case such as my Social Security and a copy of my lease. The rep right away did my paperwork. Right when I was about to walk on, she said she got an approval.

The rep was good. I thought I was misinformed but it may have been that I misunderstood what she was telling me. She took pictures of my car and my driver's license. I had to sign papers and she submitted it. It was longer because somebody else had to approve it.

It was good with TitleMax. Francisco was very helpful. I liked his friendliness, him being engaging with me on a personal level and being informational about everything I needed to know. There was no judgment.

The rep was awesome. She was a very good person. TitleMax was very good, fast, and nice.

I got the loan that I was approved for instantly. The person that I had was very respectful and upfront about everything. She told me all the details and in the near future, once I get this payment paid off, I'll most likely be eligible for more. If I had a referral to somebody, the other person and I would receive an amount of money for them being referred by me.

I had a good interaction with the manager of the branch. Everything was fine.

I would definitely recommend TitleMax. The process was easier than I thought it would be. The lady that was in there was having multiple people and she did a great job. But her trying to multitask and the end where we had to wait for the approval was the longest part. On my car, my VIN number is on the door. TitleMax required two different locations of the VIN number.

I needed a room and TitleMax loaned me the money so I can get a room for a week. The process took long but they still handled it and did an awesome job. they just needed my title and driver’s license. Their rep checked out my car and told me to come back in about 30 minutes.

It was a great experience with TitleMax. The process took about 20 minutes. They helped me out a lot. The rep was very nice.

Working with them was very helpful. They approve fast. The rep was pretty quick. The process took less than 10 minutes. My vehicle just had to be in working condition and I had to have references and be working.

The application process was cool. For the approval process, when asking me about what I was looking to get, I thought that they would go around that, but they didn't. They just kinda gave their own price. Some of it felt intrusive, but I understood due to the fact that I was given a title loan. The rep was sweet, helpful and communicative.

The interest rate with TitleMax is 120% lower than what it was at Speedy Cash. The process took a little while, but the lady was new so that was fine. The experience was easy and convenient.

I didn't know how the title process works. TitleMax walked me through that and let me know that they offer personal loans. But what I got approved for wasn't going to work for what I needed, so I left it there. Then something came up where I could use a couple $100. I went last week back to them and they're awesome. I got approved for 250 and that was exactly what I needed. The rep was so sweet. The other gal that works there too helped me last time. They were thorough and helpful. They didn't waste my time. I appreciate people that know their job.