
TitleMax Reviews
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About TitleMax
TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.
Visit www.titlemax.com- Receive up to $10,000
- Get funds in as little as 30 minutes
- No bank account required
- No credit score requirements
- Pawns only available in Georgia
- Loans only available in 14 states
TitleMax Reviews
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Reviewed Sept. 10, 2024
The Customer Service was Great, She was answering any Questions I had and making sure I understand each one.. The Process was Easy and Fast.. She even made sure my Monthly Payment meets my expectations, so I can pay accordingly.. I would definitely recommend my Family and Friends to TitleMax Company.. I had an Amazing experience.
Thanks for choosing us and sharing your experience!
Reviewed Sept. 9, 2024
The customer service in league city was amazing. They help us get the money we needed, and they were friendly, professional, and very personable. I would recommend them to everyone I know. We would definitely come back to this location for anything that we need for the future. Thank you for all that you do. The ladies did a great job making us feel comfortable and this location is the best location I’ve been to thus far.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 9, 2024
You are the best ever, I had no problems and thank you very much and I really appreciate you.. Your customer services are very excellent and I didn't have to wait too long. Everything went fast and I was a happy camper and I pay my bills with it.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 9, 2024
From the moment I entered the office I was greeted with a smile! Carla **, Store Manager sat down and gave me the information I needed. I had never obtained a loan like this before and was apprehensive about the process. Carla was very kind, supportive and she knows her business. I had done my homework and was able to complete my application and received my loan in about 30 minutes. Thank you Carla and TitleMax!!
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 9, 2024
The clerk was very professional and courteous. She explained everything to me and asked me if I had any questions. I was told what I needed to bring to start the process. Once I was there it was not too long a process. The young lady was very helpful with me when I asked questions.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 8, 2024
I will recommend not one friend but, more than one, I will Tell them how easy is to fill the application, and also I will tell my friends that the lady who reword the application knows very good her customer service; I am very please dealing with TitleMax, thank you very much.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 8, 2024
She help me understand the contract what I was signing for a person loan that I was getting. She also helped me to set for the app to my phone. Most of all she was really friendly to me. I would like to tell a friend are a family member.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 8, 2024
My experience with TitleMax was good. My interaction with their reps was very nice. They were very kind to me. They were very knowledgeable and patient. The first time I went, I wanted a certain amount of money but they didn't give me what I wanted, but they still went up more money the second time around. The rep put it back in again and they went up more money. She was very patient.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Sept. 8, 2024
We got a title loan from TitleMax and the process was very easy. It took us 15 minutes. The rep we worked with was also very helpful.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 8, 2024
Down to earth, understanding And felt like as if I was asking a great friend for help and they granted a blessing to me that filled my needs and it's worth the whole mutual agreement cause it saved me from my situation and I really looked forward to keeping them as a go to for help and I recommending my friends and anyone word of mouth that needs a break through financially.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 7, 2024
I was very well attended to, the employee was clear in her explanation, she was friendly and nice, she showed all her professional knowledge about my case and the service is fast and efficient. The place is clear with a pleasant temperature, the company is easily accessible and well located. A big thank you to the employee Daniela who served me with such care.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 7, 2024
Great customer service. Honest and humble. Would gladly recommend the location that I used Super quick and easy guidelines. Also, it was pouring rain and both ladies went outside in the rain to help me do the 360 of my car with no hesitation. Truly helpful. I was also from another county and I still was able to receive the loan without any complications. Dougherty County Title Pawn on Sylvester Rd. customer service exceeded my expectations of customer service.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 7, 2024
Great customer service. I always use TitleMax. They have always helped me out when I hit a rough patch in the road. Will use them every time I have to. Interest rates are a bit high but they do go down a bit after your 3rd payment. Great company.
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 7, 2024
Titlemax helped me out a lot. I stopped by and everything I did only took about 20 minutes. Everything was great.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 7, 2024
Titlemax is easy to use and they offered more money at a lower interest rate. I did a car loan and it took a little longer because we ran into a little issue, but the process was done in about an hour. The reps were nice too.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 7, 2024
I applied for a small loan, and the whole process, including the funding, took 30 minutes. It was quick and easy, and the manager was friendly. The price could have been better, but it may have had to do with my credit score. All in all, Titlemax helped me do what I needed to do, and the customer service was amazing. If someone needs help, they'll help them.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 7, 2024
The overall lending process with TitleMax was convenient and easy. The rep I worked with was very helpful. She answered all the questions I had, if I had any. I am very satisfied.
We are thankful for customers like you!
Reviewed Sept. 7, 2024
I looked online and found TitleMax, and the reviews were good. The application process was very quick and easy. I went inside the location and everything went well. The rep was very informative, professional and knowledgeable of everything that I asked her regarding obtaining a title loan. My ID was required and she checked my phone for us to verify the phone number was correct, the title and we had to bring the vehicle so she could inspect it. She checked the mileage, walked around the vehicle and cranked it up. She took some photos also. TitleMax came through exactly when I needed it to. So, it was good. I had a pleasurable experience.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Sept. 7, 2024
The rep from TitleMax explained everything to me. She gave me a whole bunch of different options of how I wanted to do it and told me the full amount that I was approved for. Then, she gave me the total amount that I was gonna have to pay each month and asked me if it was gonna be reasonable for me or not, and we went from there. She was nice and friendly. Working with TitleMax helped me a lot. It saved me from homelessness.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 6, 2024
TitleMax was the closest one and I got a car title loan. The process took less than an hour and everything was good.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 6, 2024
I saw TitleMax when I drove by. I got two cars and I was, "I wasn't doing anything with the car. I might as well get a car loan." But TitleMax should have a lower interest rate.
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 6, 2024
I got pinched about a month ago and I didn't want to get my credit involved with all the stuff I got going on. So, I decided to get a loan with TitleMax and it got me through what I needed to get through at the time. Their process was pretty smooth and it took 24 hours. The rep I had was professional and quick. She’d done what she was supposed to do and she was efficient. She obviously knew what she was doing.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 6, 2024
I needed some cash one time, so I applied for a title loan with TitleMax. I went to the store and they took pictures of my car. Then they made the trade for the title and they gave me the cash. The process took 30 minutes tops and it was an all-around comfortable environment. Their reps were straightforward and very easy to talk to. They told me the first few payments would be interest fees and I didn't want to have to pay all that extra, so on my next paycheck, I paid the loan in full. I would 100% go back to the location that I went to because not only were they very friendly and knowledgeable, but they were very helpful.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 6, 2024
The reps were understanding about certain things and tried working with you as best as they could. Setting up was fairly quick and easy and it took me maybe a year to get the loan paid off. It was a good experience with TitleMax.
Thank you for trusting us. We are here to help when you need us.
Reviewed Sept. 6, 2024
Ronica was awesome. Very personable, informative, and made for a very pleasant experience. I could tell immediately she truly cares about her customers and at no point expressed she was only there for a job. She seems to really enjoy what she does and it reflects in her customer experience.
That’s what we love to hear!
Reviewed Sept. 6, 2024
The 2 ladies that helped me were awesome. They made me feel welcomed and explained everything to me in a way that I could understand and made me feel very comfortable. When life is hard and you have to make tough decisions like pawning the title to your car, it's nice to know that there are companies that care enough to hire caring people. I would highly recommend the TitleMax location on Hwy 90 in Mobile AL (Tillman's Corner).
Thank you for sharing! We hope to see you again soon.
Reviewed Sept. 6, 2024
I called Titlemax, and they were a big help. They told me what I needed to take and what I was gonna need. Once I got there, they helped me with everything, and it was easy. They took some pictures and did an inspection to see if there was any damage. They also explained everything. We went through everything together, and the amount I had to pay was definitely reasonable.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 5, 2024
When I needed some cash, I called and spoke with one of the reps at TitleMax. They denied it at first because they couldn't verify the vehicle. The VIN wasn't where it should have been. I had a piece of paper stuck in my windshield on where the VIN was and we ended up getting the paper out, so it took longer. But they were patient. They helped me get the paper out of the VIN number ‘cause they wanted me to get the loan that I needed. I'm very satisfied. TitleMax helped out very well. I would tell others to go there. They're gonna take care of you.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 4, 2024
Professional and very polite‼️ I will most definitely refer a friend‼️ Miss ** was straightforward.... quick at her work and my loan was completed in no time. I was very confident my decision I had made‼️ The place was nice and clean and I felt comfortable there.... Awe I job...is all I can say.... Keep up the Great Work‼️
Thanks for choosing us and sharing your experience!
Reviewed Sept. 4, 2024
I never knew I can take my vehicle to TitleMax, receive a check and of course I have to pay it back. I'm very glad Title Max this representative Baytown tx was patient and communicated about the title max application. Was able to help me and quoted my vehicle fair. Payments and schedule dates are affordable. Thank you you Title Max.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 4, 2024
The gentlemen helping me was very professional and provided me all the relevant information. This was my first time taking out a title loan so they walked me through everything that I needed to know. Will definitely return the next time that I'll be utilizing these services. Highly recommend A+++
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 3, 2024
Just want to say that your staff are awesome! She walked me through every step, explaining everything to me and making sure I had no unanswered questions. I would definitely recommend Title Max to anyone. Thanks for all the great service. I couldn't be more pleased with the results. Thank you Title Max!
Thank you for trusting us. We are here to help when you need us.
Reviewed Sept. 3, 2024
Christina was amazing with everything. Thanks. She explain everything and took her time. She had very good patience. Thanks again, Christina. I would recommend anyone to her store. She also called and checked on me the next day to make sure that my needs were taken care. My application went through great. I had no problems.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 2, 2024
Our experience was excellent. All the ladies were wonderful and very kind. Took the time and Looked into what would would work for us. I was a bit nervous going into it but these lovely ladies made me feel like they cared what was best for me. I couldn't say more about the group of ladies at the Indian School Title Max. Even my Young daughter was welcomed.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 1, 2024
Was pleased on customer service and attention to one's needs. Did not push one to get more than what one only needed to borrow, even when one arrives with just 1 hour before closing the representative was calm and polite. Explained every detail about the loan and contract, also liked that it was conveniently located close to home too.
Thanks for choosing us and sharing your experience!
Reviewed Sept. 1, 2024
The Rep was very efficient and knowledgeable. I asked for lower payment and she looked into it and was able to give me a lower payment. Thank you! She was fast and gave me lots info. No I have not received an incentive in a long time. It would be nice!
We are thankful for customers like you!
Reviewed Sept. 1, 2024
This is the first time that I have applied for a loan from TitleMax. The woman who helped me was Vivana **, Assistant Manager, and she carefully explained to me the loan terms, interest charge, and repayment terms. She was also very caring facing the facts that I am handicapped and have limited mobility, which affected my sitting, transportation, etc. I admired her and wish her to be complimented for her work and sympathy.
Thank you for trusting us. We are here to help when you need us.
Reviewed Sept. 1, 2024
I needed a title loan and he was very helpful. Step for stuff on what I needed and explained every detail including how much it would be for me a month and how long of a loan and very very pleasant. I definitely would recommend TitleMax. I have been through you guys twice. Actually three times.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 31, 2024
TitleMax 4077 West Charleston Las Vegas Nevada. I had a great first-time experience with this branch. The two women helping me ** and ** were wonderful and very helpful throughout the process. We had some technical glitches, and we got them figured out quickly and I was on my way.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 31, 2024
The woman who helped me was professional and answered my questions. I was hoping for the repayment process to be less stringent. Hoping to be able to repay this loan over a year or two. Yet, your way was the only way available, so Thanks. I had nowhere else to go.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 30, 2024
I don't remember the guy's name that helped me but I went in to do a title loan on my truck and I think his name is Jason. He went out of his way to help me in every way he could, he was very nice and understanding. I would recommend him and Title Max to anyone.
Thank you for sharing! We hope to see you again soon.

Reviewed Aug. 30, 2024
I went in to take out a loan against my car. The store manager was great and helped me through the process. I left about an hour later with the money I needed to borrow. I would definitely recommend this location to anyone needing to take out a vehicle loan. Thank you
We are thankful for customers like you!
Reviewed Aug. 29, 2024
It was very nice there ❤️❣️❤️ Kiesha was a very very nice person to work with and she actually cared so that’s what made a great experience for me and I told her that they have beautiful customer service skills❣️
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 29, 2024
This was my first time using TitleMax for an emergency loan, and I needed $1,000 for a short-term period of 72 hours. I met Craig at the Riverdale location after speaking with him over the phone. From start to finish, Craig kindly and thoroughly explained the entire process, making sure I was comfortable every step of the way. His professionalism, courtesy, and genuine demeanor made our two-way dialogue a pleasure. I chose TitleMax over other competitors because Craig made me feel like family. When I inquired about the interest rates, Craig explained that they range from 10% to 19%, depending on various factors.
As someone in the lending business myself, specializing in microloans for small businesses, I appreciated his clear and honest explanation. During my time at TitleMax, I had the opportunity to get to know Craig, and our conversation was a mix of business insights and life experiences. This personal touch really put me at ease. Overall, I would rate my experience a 12 out of 10. Craig's exceptional service and the family-like atmosphere he created ensured that if I ever need another loan, I'll definitely return to Craig and TitleMax. I was able to repay my loan in just three and a half days and received my title back the same day. Thank you, Craig and TitleMax!
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 29, 2024
The lending process at TitleMax was excellent. The rep I worked with was awesome, too. But, the interest was astronomically should be illegal.
We are thankful for customers like you!
Reviewed Aug. 29, 2024
I would recommend Titlemax. The lending rep was wonderful. She let me know what to do, and the application process went quickly. I hope I can get the loan paid off.
Thank you! Let us know if we can help with anything in the future.
Reviewed Aug. 29, 2024
TitleMax was the most professional-sounding and looking company of that type. Their application process was easy. I did it in the office and it took about a half hour. The rep who assisted me was friendly and pretty straightforward. There was one thing I missed. I went back less than a week later to see if I could change it and it wasn't something that was viable. But other than that, she was able to complete everything relatively quickly and without many complications. I did the vehicle loan and they required me to submit proof of ownership. They also looked at the vehicle and she said it was in excellent condition. She also said it was top-of-the-line and I was able to get the maximum amount out against the car. TitleMax solved an immediate problem I had and gave me a way to get out of ending up in a bigger kerfuffle that I was already in. They're a good place to go if your options are limited and they will work with you to make it happen.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Aug. 28, 2024
If I need a loan, and once I knock this loan out, I know where I can get it. I know what I have to pay after that. I can go straight to TitleMax and get it without no problem. However, the lending process is ridiculous. Because before I can pay on my principal, I have to pay towards preset interest rates. I understand interest. But to force me to pay toward them before any payment goes towards the principal is ridiculous. The loan was 2,100. If I could pay weekly and if I decided to drop 600 on it, the worst case scenario on that 600, is 150 will go towards interest. The rest go towards the principal. They need to adjust that. The rep helped me. She got right on it. She had to double back and do it twice because when I started online, it said that I tried to get a loan. I told her, “I don't know, but I'm here to get a title loan. I got my title.” She did good. She made sure I was straight.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Aug. 28, 2024
The young lady from TitleMax did help me. She was a nice lady. She didn't do anything wrong. She understood that I was slow, so she helped me along with the process. She was a great person. The entire process was good. I needed my ID and the title. I needed some money quickly, so I was able to go there and get some money.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Aug. 28, 2024
I was very prepared when I went to TitleMax. The auto loan process took about 30 minutes.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 28, 2024
I would recommend TitleMax to anybody because of how good the service was. The application experience was decent. I didn't have to do anything but verify a few things. It was well projected and well maintained. Also, the rep made sure I had all the information and understood everything in both forms. One way of the loan, I pay an interest on it. The other way was, I pay on it. She explained everything for me to understand what I was doing before I wanted to do it. I had a great representative. She was perfect. I was in a bind and I needed some help. So, it was all produced to me the way that I needed it to be. I could have got a little more money. But I was decent with what I got. Everything was good.
I was able to maintain my bills and keep some things in order. So, it helped me a lot. It helped me in a situation at a time when I needed some help. It was my last option, but I had thought of it first. I just wanted to make sure that if I did it, that was my last option. Because I heard that people get title loans and wouldn't be able to pay the money back, and lose their titles. But in my perspective, I'm good at maintaining bills unless I couldn't have the funds to pay them. For any of my good family members just like me, I would recommend them to get a title loan because it would help out. Some people do things to have money to resurface. So, however they feel the need to use it, TitleMax will be my first aim for them.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Aug. 28, 2024
TitleMax solved an issue and relieved some stress. I had a car messed up and I had to get my insurance company to fix it. That took some money and it cut me short. I'm on a fixed income so I had to find a way to get caught up. That's what TitleMax did. I needed a loan on my car and they were happy enough to give it to me. I made my first payment today and I'll have it paid off within a month or two. My rep, Richard, had a good attitude. He was happy with his job and it's always good to see somebody working that you're working with. The process was confusing though. I'm old and I've never borrowed money where there wasn't any mountains of paperwork I'm walking out with. With TitleMax, there wasn't any paperwork at all. They just explained to me how the payments were made and how the principal was paid off, and it all depends on the time of the month.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Aug. 28, 2024
The process with TitleMax was easy. But the first time, it took quite a bit. I was there about an hour. I had to go a second time because I had to get my title changed, and the second half was a much quicker. However the girl that did my application did not explain anything to me. I was so confused. She kept telling me an amount that I had to pay. She was robotic. She wasn't rude-rude, but she was not professional with it. There was another gentleman that was there. He came up to tell me that I got approved for a certain amount and that was all that they could do. Then he just walked away. It was weird. They didn't talk to me to let me know what I needed, what would happen and how much it was going to be. It was just do this and that. I work in customer service in the medical field, so I know what customer service is. I don't even know how to get online so that I can make my payments.
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 28, 2024
I went with a loan for the car title and the overall process was quick and easy. The reps were very nice and it worked out great.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 28, 2024
The process took a little longer because the rep didn't know a couple of things. She might have been new and a guy had to help her out. But they were nice. My wife also had had a title loan through TitleMax, and we both got a $50 bonus.
Thanks for sharing!
Reviewed Aug. 28, 2024
I was originally just going to get a quote and look at the APR rates at TitleMax, but I liked the guy who was doing it. He was so friendly and knew exactly what he was doing. He told me everything upfront and told me that it probably wouldn't be that much. I appreciated the honesty and did everything through them. I had a baby with me so it was a little long. Also, the funding took a little bit longer to come on my card than usual. It took 20 to 30 minutes for it to pop up. But other than those, it wasn't too bad. I was disappointed in the amount I got but I understand that I've never had a loan before, so I understand that. TitleMax helped me get back on my feet and I'd recommended them.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 28, 2024
I did a loan and the application took 45 minutes to be processed. I asked a lot of questions and I really liked the rep. They were very understanding and explained anything to me.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 28, 2024
The application process was fast and easy. It didn't take no more than 20 minutes. The rep was friendly. It was good customer service. TitleMax helped me with the situation that I needed to handle that time.
Thank you for trusting us. We are here to help when you need us.
Reviewed Aug. 28, 2024
It was easy with TitleMax. They got me out of there as fast as possible and helped me as much as they could. They also offered me job opportunities for snow plowing services.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 28, 2024
The loan process with TitleMax went smoothly. It took maybe 15 minutes. They were very informative. Everything was okay.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 28, 2024
Chaka was a wonderful person to work with. She made the process seamless and quick. All the answers to my questions were answered with clarity and simplicity. What could have been a stress inducing process was made into a great interaction. I would absolutely recommend Title Max services to anyone that needs some help.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Aug. 28, 2024
I got a title loan from TitleMax and I was absolutely satisfied with the process. They also have a location that's close to where I live.
We are thankful for customers like you!
Reviewed Aug. 28, 2024
They were nice. The rep even had to help me with the computer I wasn't too good at. The application didn't take long. He was extremely busy because he was there by himself. Still, it didn't take long. There were three people in front of me and he was working with everybody at one time.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 28, 2024
The TitleMax rep who worked with me was a doll. The application process didn't take very long. They did what I needed them to do. They were also nice and they were able to work with me.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 28, 2024
The lady at TitleMax was nice. She explained everything to me and how the whole process worked. I was there in the office for almost an hour and a half. She was helpful. She did my check stubs and she verified my employment. She took my driver's license and she also checked where I live. She went outside and took pictures of everything. She turned it on to make sure it was working.
Thanks for sharing!
Reviewed Aug. 28, 2024
The lending process at TitleMax was smooth. My experience with their rep was good too.
Thank you for sharing! We hope to see you again soon.
Reviewed Aug. 28, 2024
I've known about TitleMax for a couple of years now, but I've never used it until now. The process was good and it only took about 45 minutes. My interactions with the reps were good as well. All of them were very open arms. I had my newborn with me, and they were helping me with her while I was getting things done.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 28, 2024
I heard about TitleMax through a relative and decided to do business with them because I was in a bit of a crunch and needed help as soon as I could get it. The rep was super informative. She told me everything I needed to know in detail and even went over it a second time, so that way, she made sure I was able to understand. Other than my personal information, I was only asked for my bank statement. The rep was very kind, helpful, and was able to get me in and out within 30 minutes. I got a line of credit and in that moment, it was very helpful. All in all, the process is simple and quick. If anybody were in a bit of a crunch like I was at the time, I would definitely refer them to TitleMax.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 27, 2024
I have been existing customer for over a year or two and sometime I reapply after paying off my loan for another loan and I have to start the new procedure all over as a new customer. They have all my information that's the only thing I don't like. Other than that I appreciate the customer service at TitleMax on Craig and Decatur. The ladies are wonderful Mary **.
We are thankful for customers like you!
Reviewed Aug. 27, 2024
The ladies that work there was so nice. They made sure my money was in my account before I left. They called me 2 days after to make sure everything was good. They was on top of their job. The office was clean and smelling good. They was the very very best best. I would send family and friends to Title Max.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 27, 2024
The process was explained clearly to me. It didn't take that long to go through it. The personnel was nice and pleasant and I was able to get what I need. This was my first time dealing with them and I felt it was a pretty good experience. Got things handled in a timely manner and the conscience of the location was good.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 26, 2024
The agents there are great to work with.. They take care of you the best way ever.. Keep you smiling during the process.. I would recommend anyone who needs a loan.. I wouldn’t go any other place.. Keep up the great work and continue to take care your guests like y'all do‼️…I’m definitely a happy customer.
That’s what we love to hear!
Reviewed Aug. 26, 2024
Communication was not clear before and after. I was given a Personal Loan I unfortunately had to take out, I paid a couple days early within the requirements of my loan agreement and my loan amount increased, highly dissatisfied and uncertain on exactly what I am paying on! I contacted the store location I received the loan and still awaiting a response, I am still very confused and haven't had my questions answered. I definitely don't recommend!
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 26, 2024
Trying to pay off the loan but the online system won't let me. Tried calling the customer service number, talked to some lady that ignored my question then pretended to not hear me. Then disconnected the line. Absolutely worst experience. 0 out of 10. Absolutely DO NOT RECOMMEND. Unless you want to be scammed and stressed out.
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 26, 2024
Auto title loans are not to be taken lightly and it’s never a fun experience. Ronica however made the process as informative and enjoyable as possible. Thank you Ronica and your team for helping us during a difficult time. If anyone Is faced with having to get an auto title loan I would highly recommend seeing Title Max on 281 and Bitters and ask for Ronica. She’ll take take great care of you.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 25, 2024
Couldn't be happier with Brenda at TitleMax in Burleson. She stayed an hour passed closing time to help us get the money we needed to take care of things. She has a fantastic demeanor and is very friendly. They were more than fair in their valuation of our vehicle and I highly recommend them and won't go anywhere else again.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 25, 2024
Lucy was very nice. She help me with everything I needed. Thank You. She help me immediately. She also guided me to some important information to help me when I didn't have the right documents to get a title loan. When I got the right information I was welcome and was help in a short period. She help me. Thanks Lucy.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Aug. 25, 2024
Customer service was great, did not take long for approval, signed papers, money was in my account 3 minutes later, I was surprised for things going so fast and smooth. The lady went through the process from beginning to end, and told me to call or drop by if I had questions, she even downloaded the Title Max app on my phone for me. Great service, Title Max.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 25, 2024
Excellent customer service and easy application, easy payment. Also ability to get title back quickly, clean store. Nice people that work there very helpful. I would definitely recommend TitleMax if anyone had the need for them. It is in a good location enough room to turn around in parking lot.
Thank you for sharing! We hope to see you again soon.
Reviewed Aug. 24, 2024
Just want to say how kind and patient the rep was at the Folly Road store. She was a pleasure to do business with. She assured me that if I had any issues or questions to call her. I appreciated that very much. I was hoping for more $ but that just means I will pay it off quicker.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 24, 2024
When I came in, they were very professional and knowledgeable about what type of loan I needed and the different kinds of loans for my car. They put me at ease and getting the loan was an absolute painless process. I would definitely recommend this place to a friend no problem.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 24, 2024
A nice lady name Marissa got my loan so quickly that my head was spinning, what a good experience having her helping me, and I can't wait to thank her again. Great job. Titlemax is a good place to borrow money. Thank you Marissa. Please text or call for any offers. Thank you guys for your help.
That’s what we love to hear!
Reviewed Aug. 24, 2024
Excellent customer service, will return for quality work, very nice performance and personality, good work and no long waiting. Very personal. Good work on their behavior, also they greeted me as I entered the door with a welcome attitude, will go back for further assistance and great honor. Keep up the good work. TitleMax. Will recommend in the future to friends and family.
We are thankful for customers like you!
Reviewed Aug. 24, 2024
Liza was excellent. From start to finish the customer service was A-1 excellence. I shall recommend this location to friends and family in the future. Application process and approval was also very easy to complete.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 23, 2024
My experience at the Bedford location with Kelly & Paula was exceptional. Both ladies were very pleasant and knowledgeable. The location is convenient and the office itself was warm and welcoming. I would use them again and would recommend them to others. They were very thorough in their explanations. The computer system used was also very advanced.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 23, 2024
I would recommend TitleMax loan services if you need to get a loan quickly. I was treated with respect. The gal who helped me was great at explaining everything step by step. If I need another short term loan I will go back here as I was treated as a friend not as a number. And as I said I would recommend them.
Thank you for sharing! We hope to see you again soon.
Reviewed Aug. 20, 2024
I like TitleMax. They did me right and the rep was good. It was a nice experience to made me want to pawn my car. She was hands-on and made me comfortable doing it. The application process took about 30 minutes. I liked the service and everything worked out for the best.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Aug. 17, 2024
The company is a Rip Off. They don't tell you after you make 5 payments they will try to make you refinance your loan. Or pay more fees on interest only. So for a 300 loan I will have to pay 800 in total to get my title back. I WILL NEVER DEAL WITH THIS COMPANY AGAIN.
Hi, Felicia. We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Aug. 9, 2024
I went over to TitleMax to apply for the title loan. They required the title of my vehicle and my income that I was currently making. They also took pictures of the vehicle. The process was very quick and the person who helped me seemed like he knew a lot about what he was doing. He seemed very professional and the application took about an hour because the system kept failing on him. They had given me an offer of about 700, but he did something and he messaged them back, then he was able to get me a bigger loan. It helped me out in the moment that I really needed it.
Thank you, Daniela! Let us know if we can help with anything in the future.
Reviewed Aug. 8, 2024
The lending process was okay. Just your standard lending process. The rep was to the point as to what I needed to know. He resolved an issue for me.
We are so glad we could help you, Jonathan! Let your local TitleMax know if you need anything else.
Reviewed Aug. 8, 2024
I got a car title loan and my experience with TitleMax is going well. The lending process was fairly quick and I was surprised to see how smooth it came out to be. It took 30 minutes at the most. Working with TitleMax affected me very positively and in a good way. I was able to pay some things off and get caught up on some stuff. I'm gonna be a couple of days behind on my payment but I'm getting everything together. The lady who helped me was very helpful.
This review made our day, Jordan! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 8, 2024
TitleMax was good. I was referred by a friend and because I needed it, I went with it. The lending process including receiving my funding took maybe 30 minutes. It was fast and easy, and I had no problems.
Thanks for sharing, Ashlee!
Reviewed Aug. 8, 2024
My experience with TitleMax has been bad. I pawned my title and they got over on me. The rep told me that I was gonna be owing them how much money for my car that's worth way more than what they gave me. It seems I can't get out of it. They're getting $275 a month which is too much.
Hi, Rudolph. Your feedback is valued and we would like to learn more. Please reach out to us at 1-800-804-5368. We look forward to hearing from you.
Reviewed Aug. 8, 2024
The loan process with TitleMax was a little slow because it was on the weekend, on a Saturday, and the lady said that everybody was working from home on that day. But she was good and everything went smooth.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 8, 2024
I like that I could get more at TitleMax than I could anywhere else. The process took 45 minutes and the rep was good.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 8, 2024
I went to TitleMax and borrowed money for my friend then we paid it off the next month. We borrowed $800, and it was $981 payback. It was $181 for one month which is very high. It was good, being able to do it but it wasn't as easy as I thought it’d be. It took 45 minutes which was a little long. I would think it would be less than 30 minutes if you're a prior customer because they’ve got all your info. They were very friendly and helpful but it seemed there were way too many questions.
Thank you for sharing, Carol! We hope to see you again soon.
Reviewed Aug. 8, 2024
The representatives were very nice and the timeframe was very quick. I did the application online and the whole process took about 30 minutes. I had a nice experience with them.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Aug. 7, 2024
When I first went in, the young lady that took care of me wasn't a friendly, courteous person that I wanted to do business with. But at the time I really, really needed to get that business done, so I just went ahead on with it. But I wasn't that impressed with her attitude. The process that I went through was fairly easy. The percentage rate was high. My note was about 171 and the note that I'm supposed to be paying back is 200 at a time. But overall, I'd recommend Titlemax.
Thank you, Henry. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 7, 2024
The process took less than an hour. It was good.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 7, 2024
The only part I didn't like was having to take pictures of my car because the pictures wouldn't take. But TitleMax' rep had to come out and do it anyway. It was super hot outside. So, it just wasted my time. There is a set time for payments, but they are tricky. Let's say my payment was due August 5th. It’s every 30 days. If I were to have paid July 30th, they would have taken that payment, but they would have put that to the principal and they still would have charged me my interest payment on the 5th. So, even if I paid early, they would make it difficult. There's no incentive to pay early. It would still go to want to collect a payment from me on the day it was due or it would change my payment date. But they said after three payments, my payment would drop. Don't do it if you don't have to. But the experience wasn't terrible. The rep was a nice guy.
Hi, Leslie. We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Aug. 7, 2024
It was a smooth and quick experience with TitleMax. It was better than I expected. I went to the Jonesboro office and the lady was very helpful. It was very easy with a debit card and the funds were transferred within minutes. It helped me get out of a bind. I never did a title loan or even thought about doing a title loan 'cause I didn't wanna have the fees, but you gotta do what you gotta do and for my first time, it was a great experience. People need to know if it's quick service and smooth routine they need, TitleMax is very easy and straightforward.
We are delighted to hear you had a pleasant experience, Shawn!
Reviewed Aug. 7, 2024
I got a loan on a van from Titlemax to help me get through a bad month. The process was good and the ladies in the office were friendly. I'm not happy with the interest but that's alright. Nobody ever is happy for the interest.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 7, 2024
The people from TitleMax were very genuine and very outspoken. They were very respectful, and they were funny. They talked a lot. I did a loan for a mobile car. The process was very fast. As soon as I left the building, I went to MoneyGram and they gave me my money. Everything was perfect.
That’s what we love to hear!
Reviewed Aug. 7, 2024
I liked everything about TitleMax. My lending processor was very nice, and the lending process took a little less than an hour.
This review made our day, Maria! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 7, 2024
Titlemax helped me take care of expenses that I needed to take care of. The lending process took about 30 minutes, and everything was easy. I'd tell people to try it out and they'll help them if they get approved.
This review made our day, Armando ! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 7, 2024
If you're in a hole and you need money, go with TitleMax. The lending process is quick and that's what I like. I also used them back in 2010 and I had a car that I did a title loan with. This time, I got a car loan, and the rep was nice, patient and told me everything that I needed to know about it.
Thank you for sharing, Joshua! We hope to see you again soon.
Reviewed Aug. 7, 2024
The application process for a car title loan was easy. They required the title to the vehicle and a copy of my ID and Social Security. They didn't need to know much except for to make sure that my title was clear and owned. Then they took pictures of the vehicle. The application to approval took 30 minutes. The rep was kind. She well informed me about what was going on. She made sure I knew the maturity date, and she was very professional. I was very satisfied with TitleMax. I wouldn't have gone anywhere else. It was a convenience for me to pay my rent, and it was close to home. TitleMax is the easiest place you can get a title loan from. Just make sure that you pay your bill on time.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 7, 2024
I brought the title for my car and got a loan through Titlemax. The rep was very good. She was really polite and nice, and the process went quickly. Including my funding, it took about 30 minutes after she looked at the vehicle. My experience has been good so far. I needed the money at the time because I ran short, and Titlemax took me out of that situation.
Thanks for sharing, Chad! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Aug. 7, 2024
A friend described TitleMax as the best place for me to go to for my loan, and it is an excellent place. The representative that I worked with had an excellent service repertoire and I understood everything she was telling me. Some people try to sell you something and you couldn't understand a word they're saying. I had to have my title and proof of insurance and the basics to get the loan. TitleMax has helped immensely. I was able to get things done that needed to be done. I had a couple of bills that needed to be paid that I was able to pay, and I was able to get my air conditioning on my car fixed. I had a good experience with TitleMax.
Thank you for sharing, Debra! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Aug. 7, 2024
The rep was great, and I got the loan in less than an hour.
Your feedback is highly valued, Christal! Thanks for sharing.
Reviewed Aug. 7, 2024
The TitleMax reps were professional and quick.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 7, 2024
The rep, Mia, was very friendly as well as patient and kind. I was a bit confused on the repayment part, so she spent a lot of time explaining that to me and she was not frustrated with me trying to understand. She was the main reason I went ahead and did the car title loan. The lending process was very easy too. We just went outside and took a few pictures of the car. I was at TitleMax less than an hour, and with the loan, I was able to get a lot of bills paid that I needed to, so it put me on a trajectory to a good base landing.
Thanks, Alora! We are grateful to have you as a valued customer at TitleMax.
Reviewed Aug. 7, 2024
Everybody at TitleMax was polite, and their process was fast and easy. The rep I had was highly knowledgeable and gave great customer service. They took care of me and I was out in 30 minutes. I would tell my friends that they could also go to TitleMax and try their service.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed July 29, 2024
I got a title loan and the lending process was simple. It went smooth and everything went quick and easy. It took about an hour for everything. Also, the rep was very friendly. Working with TitleMax helped me do what I had to do, although I'm paying back double what I have and I think that's expensive.
We are thankful for customers like you, Robert!
Reviewed July 29, 2024
TitleMax is a great place to go. The loan process was easy and the customer service team treated me really nice.
Thanks for choosing TitleMax! We appreciate you.
Reviewed July 29, 2024
Their interest rate is too high for the loan that they take out and they don't tell you that interest rate is gonna be that high. But the loan process was easy. It took about 40 minutes to an hour.
Hi, Eva. We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed July 29, 2024
The process was fast. It was the same lady that helped me when I had a loan with them years ago. She's excellent. She explained everything to me and was quick to get everything. I like that TitleMax gives you the opportunity to either pay the loan off or pay on it, and you don't have to think about using your vehicle right away.
That’s great to hear, Rosalind! We are glad you had a pleasant experience at your local TitleMax.
Reviewed July 29, 2024
They were very friendly people. They helped me out when I needed a little bit of money for the supposed hurricane that was coming through. The whole process was good. Once everything was said and done, it took about 30 minutes to complete the process. Overall, it was a good experience. If I were to apply for a loan again, I'd go back to TitleMax.
Thank you for sharing, Zachary! We hope to see you again soon.
Reviewed July 29, 2024
Titlemax helped solved my problem. I applied for a title loan, and it was easy. From application to funding, it took less than an hour in total, and the rep was great. She was pleasant, really respectful, and offered us water. She did a really great job explaining things too.
Thanks for choosing TitleMax! We appreciate you.
Reviewed July 29, 2024
The process with TitleMax wasn't fast enough. It took 2 hours.
Thank you, Jasmine. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed July 29, 2024
The rep was really helpful and knowledgeable. She answered all the questions that I had, and the process was very smooth. It took about half an hour from start to finish, and the title loan I got made it so I was able to get to my second job for a week.
Thanks for choosing TitleMax! We appreciate you.
Reviewed July 29, 2024
TitleMax was helpful to me and it didn’t take them long at all. The rep had to get the manager to prove this and that, but it went through well. She asked me for an amount, and I told her $2,000. She said they approved $1,500 but they were gonna send it in and try to get me a little more. They ended up getting me $200 more than what they were going to do in the first place. They went beyond what they should have done. The interest rate is high though.
We are delighted to hear you had a pleasant experience, Jerry!
Reviewed July 28, 2024
I pawned my title for my vehicle, and the overall lending process with TitleMax was good. It was fast service and there was communication.
Your feedback is highly valued, Latosha! Thanks for sharing.
Reviewed July 28, 2024
The process with TitleMax was very good and quick. It took no more than 20 minutes and the rep was very friendly and helpful. She walked us through the whole process. Also, I had an out of state title for my car so they were gonna flip it to Alabama and that saved me one last step that I had to do. If I had to do it again, I would do it again. I had a good experience with them.
We are thankful for customers like you, Lisa!
Reviewed July 28, 2024
I walked into TitleMax and spoke with the store manager. She was nice and helped me out a lot. I got a title loan and I just had to get some documents taken care of. Once I brought the documents back to her, I just signed some papers and it was done. It took about 45 minutes. If people need help or money and if they have a title or a job for a personal loan, they should go to TitleMax and speak with Abigail, the rep I spoke with. She was empathetic to my situation. She took the time to listen and understand my needs and what I wanted. She made it happen for me.
Thank you, Karis! Let us know if we can help with anything in the future.
Reviewed July 28, 2024
I went to TitleMax for a title loan. The whole process took about an hour. I did the application online, but they wanted me to come into the store. So, I went into the store. They took pictures of my car. It was only one person working at that time and she was in a conference call while she was doing it all. So, I want to give a shout out to her.
We are delighted to hear you had a pleasant experience, Terrez!
Reviewed July 28, 2024
The reps I dealt with at TitleMax were good. They were fast. They inspected the vehicle and then drove it around. And that was it. The total process took 10 to 15 minutes.
Thanks, Vanessa! We are grateful to have you as a valued customer at TitleMax.
Reviewed July 28, 2024
I got a title loan from TitleMax and the overall lending process was good. I like the communication. They told me everything I needed to know and I got my money the same day. It was an easy process. The rep I worked with was good too.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed July 28, 2024
I got a title loan and the process was quick. It took about 25 minutes, including receiving the money. The reps were very nice and even when I had problems trying to pay, they were still able to help me and get my online stuff right. I had trouble when I made a payment and I didn't know what was going on but we got it fixed. They were awesome. TitleMax is good compared to all the other places I was looking around to. Their rate is better. They were able to help me and I'm grateful for that.
Thank you for sharing, Jamika! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed July 28, 2024
I obtained a title loan on my car from TitleMax and the overall lending process was good. The rep I worked with was professional and nice.
Thanks for sharing, Sarah!
Reviewed July 28, 2024
TitleMax is awesome and it's good that they're there. I applied for a car title loan and they were fast. The process took 30 minutes and they were really convenient to use. The reps answered all the questions, and they were polite and thorough. Everything went smoothly and I'll have that loan paid off in no time.
We are delighted to hear you had a pleasant experience, Mrs. Nock!
Reviewed July 27, 2024
The whole process was convenient and easy too. I had a real good experience with my loan officer.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed July 27, 2024
It was easy to acquire a loan with TitleMax. The person who helped me out was good.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed July 27, 2024
The process at TitleMax was easy. It took 15 minutes. They were professional, polite and good to work with.
Thanks for choosing TitleMax! We appreciate you.

Reviewed July 25, 2024
I went to 3328 Atl Hwy in Montgomery AL., as a short term solution this can work if you are willing to pay the fee; see KiKi she is knowledgeable and wonderful to work with. The process is not too bad. I was out in 30 minutes or so with money in my bank.
We are thankful for customers like you, Michael!
Reviewed July 11, 2024
I needed my car fixed, and TitleMax helped me with it. With me having a two-year-old, it helped a lot to get my car up and running. The lending process for a car title loan wasn't too long. It wasn't too fast but it was overall good. The only things that were required were my license, my car, and my title. Their rep was very professional, and my experience was really good. If somebody needs help with using their title for a title loan, I would refer them to TitleMax.
We are delighted to hear you had a pleasant experience, Mercedes!
Reviewed July 11, 2024
I loved my TitleMax rep. She explained everything to me about their process and we had an awesome conversation. The loan process took 30 to 40 minutes which wasn't that long. My experience was very educational, so I enjoyed it.
We are delighted to hear you had a pleasant experience, Tiffany!
Reviewed July 10, 2024
The lending process was great and the APR rates were great for the amount. It was only $100 on five but normally, it was like 250 on 500. Also, the service reps were wonderful and polite. The rep explained the process very well. From application to funding was not even 30 minutes and everything was pretty much well taken care of. I will be using them again.
Thank you, Tonya! Let us know if we can help with anything in the future.
Reviewed July 10, 2024
I needed a short-term loan and the lending process was good and easy. The reps were nice. But the paying it part has been horrible. The website doesn't work right and it wouldn't let me go on forever. I had got to go on my phone. I paid the interest to redo the loan the day before it was due on the 3rd of July. I did it online and I went through the entire process. I signed it and initialed it. It was hard to sign and I signed it the best I could with my finger on a little bitty screen. I got a confirmation number and I got the screen that said, “You now owe this with this much interest due August the 7th.”
On the day after July the 4th, I got a phone call from that local office that said I needed to pay my loan and I went through that as well. I got the confirmation number and according to the rep, I didn't sign the contract so it wasn't any good. I had to pay $89 in interest for those three days and she said there was nothing she could do about it. If I won't pay it, they could come get the car. I asked if it makes sense that I just go on there and not finish this contract and say, ‘I'm just gonna pay you guys interest every day. Let's not renew it’. I asked if there's somebody higher up and I told her she could see where I went online and paid it. But nope, I had to pay three days’ worth of interest. When I get it paid off, that's it. I'll never use TitleMax again.
Hi, Belinda. We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed July 10, 2024
The customer service was exceptional, Kem was nice & polite as she kept me updated throughout the whole entire process. She was firm on how long it would take & any question I had about the loan, she responded promptly and professionally. Overall, my experience with Kem was outstanding.
Thanks for choosing us and sharing your experience!
Reviewed July 10, 2024
TitleMax does everything they're supposed to do as long as you pay them back. I needed a loan to help my mother pay her rent and when I applied, my experience was pretty decent. They explained everything to me within layman's terms that I could understand and the loan process took no more than 20 minutes at the most.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed July 10, 2024
I applied for a title loan and the rep I had was really polite. Their process was great.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed July 9, 2024
TitleMax helped me tremendously. Their rep was top-rated. He made me comfortable.
Your feedback is highly valued, Keri! Thanks for sharing.
Reviewed July 9, 2024
If you are in debt in something, TitleMax could help you. Using them was a way to fix my car. The rep was a kind and good person. But the interest is too much.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed July 9, 2024
TitleMax was very helpful. It was a rough spot at the moment, so we needed the money. It was easy and fast. The rep was easy to talk to and very friendly. I'll probably go there again.
Thank you for sharing, Tori! We hope to see you again soon.
Reviewed July 9, 2024
The loan process was easy. It took an hour.
Thanks for choosing us and sharing your experience!
Reviewed July 9, 2024
The experience with TitleMax was fine until I finished my payment. I did a loan for $700 and within a week and a half, I paid it off. They charged me an extra $300. It would have been prorated for it not even being a full month but they charged me the full month's interest. The reps showed me the payment for the seven months that it was set up for and they showed me what the interest was per month but they didn't say that I would have to pay the full interest for a whole month if I paid it off early. People should use TitleMax as a last resort.
Reviewed July 9, 2024
The lending process takes more time than necessary. This last time, I had to go to two different locations and in one location, the guy was so rude that it was ridiculous. He just didn’t speak. He looked at me and shrugged his shoulders. I told him I thought he was on a call and I didn’t wanna interrupt him because naturally, when someone walks in the door, I thought he would speak. He had a nonchalant attitude about it. So, I just left that location and went to another location in another county. The rep was just as rude. I was there for about an hour and a half and she was on the phone the entire time. She literally walked out the building to cuss a little bit and then came back in. There were multiple customers there and it didn't matter that we were all there. She was having a conversation.
The rep got my date of birth wrong so when I went in the app so I could pay online, it was a whole rigmarole. I had to go to a different county just because of the customer service and I needed to come back in. They had my driver's license on their files and they could just correct it. I ended up not going in and putting in the wrong date of birth each time to logged in. Years ago when I used TitleMax, the guy was super sweet. A year ago, I had a good experience. But this time, it was awful. I would discourage people from going against any title loan company. Desperate times call for desperate measures but I would not recommend anyone.
We’re sorry your experience did not match your expectations, Charity. We strive to provide the best customer experience and would like to learn more about your recent visit to improve. Please reach out to us at 1-800-804-5368.
Reviewed July 9, 2024
I went into the Tillmans Corner location and I was greeted by the employees when I walked in. They sat me down and asked me what they needed to help with. Then, we filled out the information on a big tablet. I got approved in five minutes but the whole process took at least 25 minutes. The rep was very friendly. She helped me out because I had some questions. She explained some stuff that I didn't understand about the loan and the payback. Everybody was nice and had a smile the whole time. So, she didn't seem annoyed about my questions. It was a nice experience with TitleMax. It was fast and gave me what I needed. The price was higher than what I expected to be paying back every month but it wasn't too bad. I wish it could be lower but it's fine.
Thank you for sharing, Kayla! We hope to see you again soon.
Reviewed July 9, 2024
The lending process was great though it might have taken a little long to make sure everything fell into place. But those were the stipulations TitleMax had. Everything was excellent. I will be back if I ever need anything else. I had some stuff that I needed to handle and I was able to on that day as soon as I got the check and cashed it. TitleMax helped a lot. It’s a go for people.
Thank you for trusting us. We are here to help when you need us.
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