TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    How do I know I can trust these reviews about TitleMax?
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    Page 14 Reviews 2235 - 2435
    Verified purchase
    TechPriceStaffRates

    Reviewed Jan. 31, 2024

    When I went to TitleMax, they asked me a bunch of questions and I had to fill out on the screen. Then they came out and took pictures of my car. They gave me a price for what the value of it would be. In a nice way, they said, "You ain't gotta accept this but this is what we offer." The service was real wonderful. They were considerate and real nice. They didn't give me any hassle. The value was a little worth more than what it is if you go to Craigslist. But other than that, everything went wonderful.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 31, 2024

    I needed some quick money and TitleMax lent it to me. The process took about an hour. They were having a couple of glitches but they got it straight. The rep that I talked to was nice and patient. She kept on trying until we got it.

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    Verified purchase
    Staff

    Reviewed Jan. 31, 2024

    They were very friendly and polite. They sit there and talk to you. I would definitely come back and do it again.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 31, 2024

    I like their service. I received a loan from them before. They made the whole experience easy and understandable. They're super friendly. I went to a different location this time and they treated me the same.

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    Verified purchase
    Refunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Jan. 25, 2024

    I've dealt with TitleMax on several different occasions in the past. Then I got short on cash trying to do some remodeling to my house and I thought about them and gave it a try. I've been trying to get loans and credit cards but got turned down. They were the only company that worked with me to help me out. The rep I worked with was professional, straight to the point, very knowledgeable, and explained all my questions in full detail. Also, it's pretty convenient for the simple fact that they load the funding onto the debit card. I didn't have to go to another destination to try to turn it into cash.

    But I had a not-so-good experience the last time I dealt with them because the guy told me about how to pay the bill back by paying more down on the interest rate and all the different types of stuff. I will see on my very first payment how this experience is. Right now, I’m only just a certain percentage. When I get ready to go in and pay my money, I'm gonna see exactly how that goes and if I'm not gonna be paying the interest rate forever like I did last time. I'm satisfied at this point.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 25, 2024

    I got a title loan and the process was easy. The customer service was pretty straightforward. Renasha was the lady who helped me out and it was pretty good. There wasn't too much that was complicated and I received the funding very quickly.

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    Verified purchase
    Staff

    Reviewed Jan. 25, 2024

    The application at TitleMax is simple. The rep explained everything to me and made it so I could understand it. I was satisfied. Working with them has helped me out and I would recommend them. It was a wonderful experience. They were very helpful and courteous.

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    Verified purchase
    Staff

    Reviewed Jan. 25, 2024

    The young lady was friendly and very informative, and the process was super easy. Overall, my experience with Titlemax was good, and it helped me out a lot.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Jan. 25, 2024

    I did the application online, took pictures of my vehicle, and answered every question that they asked honestly. When I went in the office, the rep said, "You're the first person that ever did this online correctly and made everything accurate." When I pulled up, she went outside, observed my vehicle, and saw that everything that I said online was the same. I asked her how much I could get. Online, they told me they were gonna give me $900. But when I went in there, she only gave me $400. She gave me a month to pay it back and I only gotta pay $483 back. She told me, "If you don't pay this back, we're coming to get your car." She's good on business. She looked me in my eyes and talked to me for at least two minutes about it. She was polite. TitleMax came through for me. When I go pay them, I'm gonna give that girl a card and a flower. She didn't have to do what she did.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 25, 2024

    TitleMax was more than helpful. I didn't have my title when I went to them. The lady gave me the paperwork and told me everything I needed to do as far as getting a copy of it. Instead of waiting the 10 days to have to get the title in the mail, there was a shortcut that I could take and the title would go to them.

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    Verified purchase
    Staff

    Reviewed Jan. 25, 2024

    My rep was there step by step. He explained everything to me. It took an hour and a half because I didn't spell my name right so we had to start all the way over. He was very patient. He wanted to make sure I got my funds as well as my $50 referral fee. My sister also got one for referring me to them. Once I got approved, it only took five minutes for the fund to go on my card from the time that the rep put in my card information.

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    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Jan. 25, 2024

    The application process with Titlemax was easy. They had a computer where I could fill it out and there was a woman working with me that helped. She knew a lot. She was able to answer my questions. After we applied, we waited a little bit then they gave me a small loan. It wasn't what I thought it was gonna be, but I needed the loan so I continued with the process. My car was an older vehicle so it wasn't worth as much. I told them how much I wanted. Right before, it looked like they were struggling because they wanted to get me more. The rep was trying to figure out and it seemed she didn't wanna tell me 'cause they only gave me 350.

    Another thing that I didn't like was that they made me pay out of the 350 the title transfer. I only walked out with 319. But it was a good thing that right when I got the loan, the money was in my account before I even left the store. The payments are okay as well. We only have to pay $72. I wanna pay it off sooner because the interest rate is bad. But for a quick loan that you're willing to pay back quickly, it works out good for you.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 25, 2024

    The rep was good, and the process was done right away. The only issue is with the computer. I don't know about computers, but the rep told me more or less how to do the loan. He was very nice and helpful. The loan was an emergency thing that I had to get, and I got the funds. However, I wanted a personal loan, but I got a payday loan and I only found out at the last minute.

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    Verified purchase
    StaffRates

    Reviewed Jan. 25, 2024

    TitleMax has more credibility. Their process is painless. They were very customer-oriented. They made it easy. The funding was right away to the direct deposit, which was much needed. It's been stressful and TitleMax has helped alleviate that. The interest rate is a little harsh, but we deal with it because we appreciate their service.

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    Verified purchase
    Customer ServiceOnline & AppStaffLoan Process

    Reviewed Jan. 25, 2024

    It was a beautiful experience with TitleMax. The lady treated me with love, kindness, and compassion. She explained everything. I had already put an online application in then took the car in there and she looked at it. She checked everything from top to bottom and was well pleased. She's an excellent customer service representative for TitleMax. I'm getting ready to pay that loan off in two months and I've got 12 months.

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    Verified purchase
    Punctuality & SpeedStaffTransparencyCommunication

    Reviewed Jan. 25, 2024

    The rep at Titlemax gave me the gist of everything that was gonna go on. He kept me updated. He was explaining to me as he was taking pictures of my car and telling me how the lending was, how much I could get and how to pay it off. The process was quick.

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    Verified purchase
    Staff

    Reviewed Jan. 25, 2024

    Everything was smooth and easy. The rep was good at her job. She was nice and helpful.

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    Verified purchase
    Staff

    Reviewed Jan. 24, 2024

    I had a great experience. TitleMax sat down and told me how much I could get and how much the monthly fee would be. I could pay as much as I could to pay it back as soon as possible. I had Gigi and Joshua. They did good because he did most of the talking and much of the calculation. She did it also, but she helped him go over everything more clearly with me. They were very professional. The young lady mainly took pictures, walked around the car, checked the inside and outside, and had me move it from where it was to the front of the building. She inspected everything, made sure it was in decent order. They took my car seats off. TitleMax helped me to bear my pet debt, so it has impacted me greatly. They were there when I needed them. Choose them first.

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    Verified purchase
    PriceStaff

    Reviewed Jan. 24, 2024

    I've used TitleMax before. It was just too expensive. But the rep knew what he was doing. He didn’t waste much time.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 24, 2024

    I called TitleMax and asked what I needed to bring before I went. I had everything so the process was simple, quick and smooth. When the manager sent my pictures of the vehicle to be reviewed was the only wait time that we had. But everything that she did in the office was quick. With me being young and that was my first time doing that, the manager broke things down to me as far as how the process works. If I paid this payment off quicker with this or put extra with this payment, I would pay it off quicker. She walked me through how to stay in good standing. She didn't just say, “Hey, you need service. I'll help you and you go about your day.” So, I would recommend TitleMax to a friend.

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    Verified purchase
    PriceRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Jan. 24, 2024

    The process took a little bit longer because I had my daughter there with me, but it took about 45 minutes. It was a little confusing at first because I didn't do stuff like that, but when it was explained, it was a little bit easier. Everything was fine. The rep was good. She did everything she could to help us get the loan that we needed. We went to a different place and they wanted to charge us way more. So the rates from TitleMax were a little bit more affordable to pay back.

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    Verified purchase
    Staff

    Reviewed Jan. 24, 2024

    The whole process took about 20 minutes. It was fairly simple. The reps were very polite. TitleMax is a good option if you're really in a bind, which I was.

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    Staff

    Reviewed Jan. 18, 2024

    Beittini ** was outstanding and went out of her way to help me. It was a great experience and will definitely be back. Highly recommend her when visiting TitleMax in Arlington Texas. She made the experience great. Thank you so much.

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    Verified purchase
    PriceRefunds & PayoutsStaffLoan Process

    Reviewed Jan. 11, 2024

    The process with TitleMax took 45 minutes and their reps were very adamant about trying to give me more money. I'm glad I didn't. They charged me 100% of what was supposed to be 17% and I don't know how they do their figuring. I borrowed 600 and I'm paying back 1,200 and something. Also, they didn't tell me that it was a title loan. I thought it was a regular loan where I would get some credits on my credit. So, I'm not happy with them. I'll be glad when I get them paid off and I'll never borrow from them again. At that stage in my life, dealing with them made me miserable. I'm on disability, I don't get that much and I needed the money for Christmas.

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    TitleMax
    Response from TitleMax

    Thank you for sharing, Syble, and we are sorry you feel we did not meet your expectations. Your feedback is an important part of improving our customer experience. Feel free to reach out to us at (800) 804-5368 to give us more details.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 11, 2024

    The reps were very friendly and had excellent customer service skills. They greeted us at the door when we walked through. The overall lending process was more so going in, having a consultation with the agent, and going over what I needed the loan for, presenting my documents, my photo ID, then running a screening process to see if I can get approved for it. They also inspected my vehicle, then they gave me an appraised amount that they can give me. The interest rate is a little high, but it's not bad. I needed the loan for Christmas purposes, and it helped out a lot. I have about a month's time frame to repay it. All in all, TitleMax is a great business to go to, and I would refer friends to the exact location that I went to and let them know that it would be a quick and easy process.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Jan. 11, 2024

    The ladies at Titlemax took their time making sure I understood everything. They answered all my questions, so I was overall pleased with the process of applying. I wish I would have been able to get more, but what I was able to get helped me out. They explained the payment process to me, and it didn't deviate from that. It's been straightforward.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 10, 2024

    TitleMax helped me stay afloat for about a week because I didn't grab a larger fund them. I just applied for a loan, but put my car title on the line. It was simple. There was nothing else to it that I did other than let the employee do his job. He knew what he was doing. He wore a bunch of hats because it was during the last two weeks of December and he was the only one in the office. He was still able to handle my business in a short amount of time and handle other customers at the same time. The only thing is the back-office process where he would send the information to the other side and how long they take to approve things could be improved.

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    Verified purchase
    Loan Process

    Reviewed Jan. 10, 2024

    TitleMax was the closest to my house. I got a car title loan, and everything was good. The lady didn't took long. She did what she had to do. She took pictures of the vehicle, and then she explained everything to me. It was good service.

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    Verified purchase
    Refunds & PayoutsStaffLoan Process

    Reviewed Jan. 10, 2024

    TitleMax is awesome. I got a car title loan. I just went in and the rep took the information. I had to come back because my title was still in the state of Utah. So, she prepared the money for me to take my title to the Texas location here and have it transferred even. I paid for that amount and put it on my loan. It was wonderful. Everything got taken care of, and I picked up the check. Britney was awesome.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2024

    TitleMax did an awesome job. I liked the customer service. The rep was very courteous and helpful. Everything was excellent.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 6, 2024

    Everything was done online. So, it was very fast and easy. TitleMax cut out the paperwork, which was the best part about it. Once I created the account, everything was common sense and step-by-step. I just read through everything. The process took about 30 minutes. The rep was very friendly and courteous. Some people are usually uptight and rude but I didn't get that at all from her. She was very nice. The loan that I did was for an emergency. So, it helped me out and I'm ready to pay them back as soon as I file my taxes. It was a good experience. I just got a loan though with another company for the same amount and the percentage rate was lower. But it was far out and I don't want to drive all the way out there. And TitleMax was close to my job.

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    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Jan. 6, 2024

    I've always had wonderful experiences with TitleMax. The process is easy and convenient, and the reps are friendly. The girls I’ve dealt with are super nice and always calling to see if I need anything. I always pay either before due or on the day it's due and they’re not blowing my phone up and bugging me about it. TitleMax has always been a good environment and a good experience. I wouldn't go anywhere else to get a loan. It's as wonderful from one time to the next and they've never disappointed me. My only problem is my phone number has changed and when I go online to try and make a payment, it's still got my old phone number in there and it won't reset it. So, it's trying to send me a code to my old phone number, which I no longer have. I was fortunate today to be able to make a payment by phone. I hate taking up the rep’s time doing that when I could go online if it would just cooperate.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Jan. 6, 2024

    I got a title loan. The application process wasn't anything difficult. It was pretty fast. I was in there for a good 20 minutes or so. They were good people. They were easy to get along with.

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    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaffBillingLoan Process

    Reviewed Jan. 6, 2024

    The loan is not great. It's a short term loan out of necessity and the way Titlemax sold the loan to me, it was a 7.5% loan, but it's really double or triple that. Because I have a finance background, I saw that at the end, but I still needed the money, so I did what I had to do. The process took us a while, but that's only because my title was on my and my wife's name.

    The process is terrible, but the people were really nice. They were helpful, although I had problems logging into the app today. They said they’d call me back and they didn't, but I was able to figure it out so I can make sure I can make my payment on time tomorrow. Tomorrow is my first payment that's due, and it's gonna be bad if I don’t pay the loan off soon. Overall, I wasn't dissatisfied but I would not recommend Titlemax to a friend. It's not a good way to get a loan.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2024

    The team members were fast. I prefer going in and paying it or calling and doing it myself than TitleMax taking the money straight from my account. But everything else was good.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 5, 2024

    I got a title loan with TitleMax and the lending process was nice. I just talked to the reps and they told me that was the first time that I had a loan with them. The process took about 30 minutes. The reps were courteous and the customer service was great. TitleMax is an excellent lender.

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed Jan. 5, 2024

    TitleMax is horrible. All they want is money. In the business they're in, they should explain what they're doing more thoroughly when someone goes in there. But they're not very detailed about that. I've never done anything like this and I will never do it again. As soon as I can, I'm gonna get out of this mess. The girl that helped me said that their place was the lowest finance price of the percentage that I'd be able to get anywhere here in San Antonio. That is not true. She told me that there was a $33 fee. I didn't understand what that fee was, but later on, I found out that it was for them to go and put a lien on my title.

    It was very surprising how I found out everything on my own. When I went to go get my registration for my vehicle, I found out that they put two liens on it, which I don't understand. It was a very bad experience because the rep was very vague about it. She didn't explain anything. When I called her because they would not let me purchase my registration because it was in the process of them putting a lien on it, she didn't even know what was going on. She gave me a number to call someone at another title place. When I was doing the paperwork, she said, “I'm gonna give you my number, so when you have any questions, just call me and I'll give you a call back if I'm busy.” But it never happened. When you call back to speak to her, she's either busy or doesn't call you back.

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    TitleMax
    Response from TitleMax

    We understand your frustration, and we are here to help you. Please reach out to us at (800) 804-5368 so we can work together to resolve any issues.

    Verified purchase

    Reviewed Jan. 5, 2024

    Everybody was cheerful. But they didn't give me what I asked for. I only got a little amount. But it wasn't the people that were in there working. It was whoever they were borrowing it through.

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    Verified purchase
    Staff

    Reviewed Jan. 5, 2024

    I'm grateful for TitleMax. They have been very helpful. Everything was professionally done. The rep asked me how much money I needed, and I told her. She explained the process of what I needed to do and how I needed to put all my information on the computer. Then she explained to me what amount to pay on a certain day. I was impressed.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 5, 2024

    I went in person for a title loan, and the lending process was smooth. It took half hour to an hour, and everything was excellent. It was a great experience, and the loan helped me a lot.

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    StaffBillingLoan ProcessRates

    Reviewed Jan. 5, 2024

    I got a loan on my car, and the process was very smooth. It took less than 30 minutes, and the rep was a very friendly, helpful and nice guy. The loan helped me get caught up on bills. However, the interest is so high and I would caution friends about that.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 5, 2024

    I've had a good experience with TitleMax so far. I went into their office for a personal loan, and the process was good. The reps were very helpful and explained everything to me, including how to get the amount paid off early. They did a good job.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2024

    TitleMax called me that I have $1,200 available. They made me go all the way to the store and they denied it. They said there was an error with the computer. They made me waste my time. But other than that, everything was fine. It was really good and the people were so friendly.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2024

    They were very nice and they worked with me. They really went out of their way and everything was taken care of.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2024

    I pawned my title to TitleMax and it was a good process. They were friendly and they explained everything. They helped out a lot.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2024

    I would recommend anybody to their reps. They are very nice and they talk to you with respect. I sat there for two hours during the process. I gave the rep everything she needed and they did their job. But we had to wait on the other end and they had to do my application all over again. They wanted my maiden name in there and they had to go back and take another picture of the car. That didn't make sense. I didn’t want to sit there for two whole hours to wait on something like that. The other party needs to step up a little quicker but TitleMax took care of me very well.

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    Verified purchase
    Contract & TermsStaff

    Reviewed Dec. 21, 2023

    The reps at TitleMax helped me understand the terms of the agreement and also what was expected or what I'd be obligated to do as a result of the agreement. I appreciated what they did. I'm more familiar with the whole process now that they've given me a lot of information. I know that even though the terms of the agreement are for four years, I can pay it off in less than three months if I want to.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 20, 2023

    My overall experience with TitleMax was good. The young lady was nice and very professional. I liked her spirit. Conversation was good during the dead time. Also, the process was quick. It took 30 minutes, and that was only because I made a little typo when I did it doing and they had to do something over.

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    Verified purchase
    PriceRates

    Reviewed Dec. 20, 2023

    I spoke to a lovely woman at Titlemax but this is a business that takes advantage of people that are already down on their luck. So, I would not recommend this to anybody. I was down on my luck and I needed the money to get my car and that was what I had to do. I had to pay $300 worth of interest for a while until I could pay on the principal. Then I worked down my principal $20 a month at the time by paying 320. That was not right. But it's a last resort for a lot of people and it is what it is.

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    Verified purchase
    StaffLoan Process

    Reviewed Dec. 20, 2023

    I did a car title loan with TitleMax and it went very well. The process didn't take longer than five minutes and the rep I worked with was real nice and polite.

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2023

    The lady who worked with me was very helpful and kind. She did a very accurate inspection on the vehicle. I had a good experience with TitleMax and everything was perfect with my visit there and the help that I got.

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2023

    The rep took me through the process of everything and then signed the paperwork. It took about 45 minutes to an hour.

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    Verified purchase
    Loan Process

    Reviewed Dec. 20, 2023

    I got a title loan from TitleMax. The overall lending process was fine. I just had a little problem with the money going on my card, but it wasn't on them. It was with the bank. I had to get one of their cards.

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    Punctuality & SpeedStaff

    Reviewed Dec. 20, 2023

    My experience was quick and it made my day. It pulled me out of a bind. The lady that did it was very informative and polite.

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    Verified purchase
    Loan ProcessRates

    Reviewed Dec. 20, 2023

    The lending process with TitleMax was really simple. The girl was very polite and very up for it. It’s a high interest loan and you need to pay more than what you are expecting to pay. The sooner you pay it off, the better. She mentioned that upfront to me. They've been very fair and pleasant.

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    TechStaffBillingRates

    Reviewed Dec. 20, 2023

    The interest rate with TitleMax is pretty high, but I did all the research. I knew what I was getting into. My daughter got into a little bit of trouble, and I needed to have that that day. So, that's all resolved. Now, I gotta get it all taken care of. The lending process was easy. Everybody in the Bay Minette store was very nice, although there was one lady working at the time and there were some folks stacked up making their payments. So, she bounced back and forth. I'm patient. I was okay but she kept apologizing. It took a little longer, but everything went smoothly. The lady that took care of me, and I will say everybody in there probably felt the same way. She was multitasking quite a bit.

    I did the application at home. I did all the pre stuff and all the research. When I went in there, it was approved. But getting the contract and everything completed, because it was a little bit busy, I probably sat in there for an hour. I went with the title to my car. They required my driver's license and the title. The rep looked at the general condition inside. She looked at the odometer to make sure that the mileage was documented correctly. I started it up. It wasn't smoking or blowing up. So, she did a thorough check.

    I had everything written down before I went back in and she said, “That's great. I love you. But I gotta go check myself.” So, she went out and looked at the vehicle. She was really nice. I couldn't do that kind of work because people get hurt and then you're paying between %17 and 23%. That’s stiff, but I knew what I was getting into. She was explaining stuff. She answered everything. She was really nice. Everybody that I saw in there, she treated them like human beings. She treated me like a human being.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 20, 2023

    I took out a loan on my car. The process took forever but the rep was really nice. The lady who was helping me was new and I had to wait on the other lady to get there and she was helping more than one customer at once. And then, at that time, she was helping all three.

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    Customer ServiceStaffBilling

    Reviewed Dec. 20, 2023

    When I filled out the application online, it wasn't hard to follow. I enjoyed my experience with the team there. They were easy to work with and I didn't feel pressured. They respected who I was and my views. Also, it's very close to where I live so I don't have to go far to make the payments and I can call in payments.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 20, 2023

    I got a title loan from TitleMax. The lending process was easy. They asked for my title and my ID. I filled out some paperwork and they took a picture of the car and submitted it and waited for the response. The rep I worked with went over and beyond 'cause she was surfing around to see how many good offers she could get around for what I wanted. She did the job well.

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    StaffBillingRates

    Reviewed Dec. 20, 2023

    The lending process at TitleMax was okay. It didn't take that long. The rep was a nice lady. The rates are a little high though, but I already know that. But I needed to pay a little bill. So, they helped me out with it.

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    Staff

    Reviewed Dec. 20, 2023

    My experience with TitleMax was good. The application process was easy. The rep I worked with was really good.

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    PricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Dec. 20, 2023

    The reps were very prompt, friendly, and listened to everything I had to say. I got a title loan and it took about an hour. There were technical difficulties with the computer system, but not on their end. It was taking a long time to load. Other than that, TitleMax was really good, and the loan relieved some financial stress. The price is a little high, but they said if I pay it off quickly, then it won't be that high.

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    Punctuality & SpeedStaff

    Reviewed Dec. 20, 2023

    My experience with TitleMax was great. They were very warm and welcoming. I got a little upset because of my situation, not at them, but they could tell that. One lady gave me some candy and made me feel better. The rep that helped me was really nice and great. The application process was easy and fast. I wasn't even there for one hour.

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    StaffLoan Process

    Reviewed Dec. 20, 2023

    Titlemax was wonderful. I applied for a small personal loan, and the rep was nice and friendly. The process was good too. It took about 15 to 20 minutes, and I received the funds right away. Now, I have enough for gas and to buy everything I need.

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    StaffLoan Process

    Reviewed Dec. 20, 2023

    The total lending process with TitleMax took a few hours. The lending officer was nice. I liked him. Funding was instantaneous. Title loans aren't like regular loans. Title loans are a little bit more trickier when it comes to that stuff because they don't have any leeways, but if you have the credit, the title loan is a good thing to do. I had a good experience.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 20, 2023

    I've used TitleMax years ago. I've had several loans with a car that I used to have back in 2012, and I was an on-time paying customer. I didn't like going back to TitleMax, but I was in desperate need of money to bury my sister. Was I pleased with the amount that was guaranteed? No. I took what I needed at the time, but after I pay this off, I definitely won’t be back. TitleMax should take into consideration their clients who pay on time and has paid them back. They should grant what they're asking. Besides that, customer service was a blessing. They tried to help me as much as possible to get approved.

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    StaffLoan ProcessRates

    Reviewed Dec. 19, 2023

    The signup process with TitleMax took around 35 minutes and everybody was nice. The rep told me how the process worked and went over everything with me, and let me know what my loan was gonna be. I was satisfied with the rate that I got.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 19, 2023

    TitleMax has been good to me. I got a personal loan. They helped me out when I needed help. The overall process was good and quick. It only took 15 minutes to talk to the rep.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2023

    My experience with TitleMax was good, quick and professional. I was in and out. I dealt with a guy named Pete. He was very good. They approved me for the minimum, and he told me to come back in a week, to get me a little more money, but that didn't work out so I felt it wasn't 100% truthful. But other than that, it was okay.

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    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Dec. 19, 2023

    Applying for a car title loan from TitleMax was very simple. They wanted to verify my income and they did not do a credit check. The process took 30 minutes and the reps were really awesome. They were professional, helpful, kind, and quick. They cared about what they did and they didn't seem like they were just treating you like a number. The interest rate was higher than normal, but loan served its purpose.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Dec. 19, 2023

    Rob was a nice guy. When he wasn't there at TitleMax, the process slowed down a little bit as we expected. He is quicker and knows more than everybody else. TitleMax gave me money when I needed it. I had a good deal with the price. I've got established credit with TitleMax so if I need it again, I can call on them. But I referred a friend and she didn't know to tell them. They said that they didn't do the right process for the refer a friend program. I'm out $50.

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    Punctuality & SpeedStaff

    Reviewed Dec. 19, 2023

    TitleMax was very helpful. The ladies in there were forthcoming with information. The process was informative and quick. TitleMax is your go-to place if you need cash.

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    PricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Dec. 19, 2023

    The people at TitleMax were courteous and helpful. We explained what we needed and they were quick to try to process it as soon as they could. They were having slow computer issues plus all the pictures they had to take of the van. They had to retake a few pictures because of camera quality. But the process didn't take any longer than we expected. The rate is more pricey than I expected but considering the fact that it's a secured loan, it wasn't that exorbitant. For the convenience of the service, it wasn't that bad. It was a good experience overall.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsTransparency

    Reviewed Dec. 10, 2023

    Everything was good. They have good customer service. The only thing I didn't expect was that I had to get the money back in so fast. But it was a pretty good service. All of them in the office were pretty good. But the young lady that really serviced me was great. They said she was new, but I got very good service from her. The impressive part was the explanation and they treat you right. It's a great business.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2023

    They helped me out a lot when I needed the money and they handled me pretty well. Once I pay them in full, they're supposed to give me back my title. I paid them last week and when I talked to them today, the rep said that they might come back tomorrow and they will call me. I may have a problem getting my title back on time. Other than that, they're pretty good.

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    Loan Process

    Reviewed Dec. 10, 2023

    I got a pawn loan and the process was awesome. It took 30 minutes to be completed. They knew what they were doing.

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    StaffRates

    Reviewed Dec. 10, 2023

    TitleMax is a total rip-off unless you're broke. My credit is kind of bad and it works for me. But if my credit was better, I would never use them. The reps I worked with were pretty cool but the biggest downfall was I paid them off in three days and my credit dropped 20 points. Also, they could put down their interest. It's too high.

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    MaintenanceRates

    Reviewed Dec. 10, 2023

    Working with them was really easy. The lady who assisted me made me comfortable. She walked me through the process step to step and explained everything for me. I understood everything that was going on. I was just giggling and telling her my car was dirty ‘cause I didn't clean it. But she looked at it and took the mileage. She opened all the doors and made sure everything worked. She got me some money and the interest rate wasn't a whole lot.

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    PricePunctuality & SpeedStaffRates

    Reviewed Dec. 9, 2023

    I needed to get my car worked on and TitleMax just hit me in the head. The process with them was easy. Something came up on the computer and the person who was helping me was told to do the same thing over and over. She just kept working on it and it finally came through. I appreciate her doing that. The process took about an hour and 30 minutes. I sat there and waited.

    I really didn't like the rates and terms. The rep gave me a piece of paper and I was to pay this one at this time. If I pay 160, it's not showing me that my premium is going down. I have to pay over that 160. I didn't understand that. That was not good business. But I went on and did because of the situation I was in. I would just go ahead and pay 200 to get this thing over with. On the whole, go ahead with TitleMax. But when you try to pay the deposit, you gotta pay more. If they say 160, you gotta pay 200 in order to see your dividend going down.

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    Staff

    Reviewed Dec. 9, 2023

    I had a great experience with TitleMax. The rep took a picture of my car and she saw how much money I could get. They gave me an offer and I asked her if they could give me a little bit more. She asked them and they did.

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    Customer ServiceContract & TermsTechPriceRefunds & PayoutsBillingLoan ProcessRates

    Reviewed Dec. 9, 2023

    My furnace went out and it was a cold winter. I didn't have any money at all to get it fixed and I had been freezing for four days. There was no way I could get any out of my bank, so I dropped by TitleMax. Everybody there was very polite. But I was a little upset that I wasn't told how much the interest rate was until after I signed the contract. They really don't need to have interest rates like that because people that go there that's their last resort. They can't afford to pay that back. But I got the money immediately and I got my furnace put in. So I didn't freeze to death.

    I borrowed 4,000 and my car would have cost me 17,000. It's a 2009 Hyundai Sonata and it's not worth that. It's a nice-looking car, with low mileage, and I've kept it really nice. But paying back 17,000 for a car that's 2009 and my payments would have been 620 a month and my check is only 795 that I'm living on right now. The gentleman at TitleMax was really nice and he even complimented me on the condition of my car. Then, my cousin called them and they gave her the information a couple of days ago. I asked her to pay the loan for me. Then, they called me and told me that it had been paid, which was nice of them. They also sent me my title in the mail.

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    StaffLoan Process

    Reviewed Dec. 8, 2023

    The rep was really helpful in every way. She processed all the paperwork that needed to be processed and explained everything to me. It took almost an hour for her to do everything. Titlemax was great and if I needed a loan, I already know where to go back and get it from.

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    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2023

    They were very professional. The application process didn't take more than 30 minutes. It was quick and fast.

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    StaffRates

    Reviewed Dec. 7, 2023

    The process took about 20 minutes but the name of the application was spelled wrong. So the bank sent it back and I had to redo it over. But the rep was polite and made sure he helped me get it done. He asked a lot of questions. The rate was a little high, but it was pretty fair.

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    PricePunctuality & SpeedStaffBillingLoan Process

    Reviewed Dec. 7, 2023

    I got a title loan and the process was simple and quick. I had money in my hands within an hour. TitleMax helped me with what I had to do. But I don't like how loans work. I've had one before and I almost lost my card due to it. I would never have done this if I hadn't been put in a bind. I'm trying to rebuild my credit right now. It's just a bad time. People should try any and everything possible not to do it. TitleMax better be their last option. I don't like what they do to people and how that whole thing works. They should not be able to charge 191% and me just paying a payment every month, that doesn't even go to the principal of what I borrowed. But the people were nice and I had a good experience.

    TitleMax’s service was quick and they got everything done. The rep wanted me to understand what I was doing and did a very good job explaining how everything worked. She wrote down all the numbers because I wanted to know how much the payment was and she ran the numbers like I wanted to and did everything I asked. She made sure to tell me it's good to pay a little bit extra a month to get that principal down.

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    TitleMax
    Response from TitleMax

    We’re sorry your experience did not match your expectations, Jordan. We strive to provide the best customer experience and would like to learn more about your recent visit to improve. Please reach out to us at (800) 804-5368.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2023

    The process was great. I had called a couple of places that were telling me that I had to come in to get an estimate. TitleMax was the only one that said I could do it online. I didn't want to come in. I'd rather do it from the comfort of my own home. So, it was great. The reps got me in and out and gave me all the pertinent information. So, I can't complain.

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    Punctuality & SpeedLoan Process

    Reviewed Nov. 24, 2023

    The lending process through TitleMax was really painless and fast, except for I only got part of my money out and it took me a couple of days to get the rest of it out because it had got a slide rule you had to do. It takes 48 hours in case you want to stop the loan. It all worked out good. I can see their precaution.

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    StaffLoan ProcessRates

    Reviewed Nov. 23, 2023

    The lending process took two to three hours because Titlemax's system was messed up. Their printer wasn't going on, and the internet was going off. Besides that, it went great. The rate is high, but we needed it, so I don't mind. The loan helped with some issues I had, and paying online is easy.

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    Reviewed Nov. 23, 2023

    TitleMax overcharged. I only borrowed $600 but I got to pay $3,500 back. I am still not getting that. They didn't explain it.

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    TitleMax
    Response from TitleMax

    We understand your frustration, Maurice, and we are here to help you. Please reach out to us at (800) 804-5368 so we can work together to resolve any issues.

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    Rates

    Reviewed Nov. 23, 2023

    TitleMax was good to us. They're decent lenders. The lady was nice. She went out, took a photo of my Jeep, and asked me what I was interested in. The process was straightforward.

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    Staff

    Reviewed Nov. 22, 2023

    I tried TitleMax and loved them. As soon as the rep put the information in, the money was there right before I left the store. The rep answered all the questions I had and was very nice. At the time, I needed the funds for my other car. That came in handy because Christmas is time coming.

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    Punctuality & SpeedStaffRates

    Reviewed Nov. 22, 2023

    I did an application and TitleMax evaluated some stuff. I sat down. Took some pictures and verified some IDs, addresses. Also read the paperwork and let me know what the rate would be. It was straightforward. The rep was very good and super quick. She rushed in a good way. She wanted to make sure that I was out of there in a good way. It was a good experience. If you need it and you can work it out and you're responsible enough, that's a good option if you need it.

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    Refunds & PayoutsStaffLoan ProcessRates

    Reviewed Nov. 22, 2023

    The application process with TitleMax was smooth. The rep went through the process on the screen and everything took half an hour give or take. The terms were a little high. When you're dealing with a title loan company, you gotta expect those higher rates. They're just part of the business. I'm gonna try to pay my loan off in 30 days.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 22, 2023

    Working with TitleMax went fast and smooth. Their rep had a good attitude. TitleMax has been getting me through these last couple of weeks. So, I appreciate it. If you need to get a loan, use it.

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    Staff

    Reviewed Nov. 22, 2023

    They helped me a lot. I told them about how I was in a situation where I can't be spending a lot. So, they worked with me to help me get a better deal.

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    Staff

    Reviewed Nov. 22, 2023

    The application process was easy and the rep that I worked with was on point.

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    CoveragePunctuality & SpeedRefunds & PayoutsStaffLoan Process

    Reviewed Nov. 22, 2023

    The whole process was pretty professional, done correctly, and comfortably. There were some things going on with the computer or some error on my application, so we had to do a couple of things. But it took a couple of hours. I literally sat there, waiting for everything to be processed. The rep was a kind lady. She answered everything that needed to be answered. After the process was complete, I got my loan and was able to pay my insurance, so it was great. I'm paying $60 every month for the $300 loan and it is pretty good. They were offering quite a bit more. But I only took what I needed.

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    StaffRates

    Reviewed Nov. 22, 2023

    I didn't know the interest was as high as it is and I told the rep that I was a little upset about that. The rate is insane. I could have gone somewhere else for that. I didn't know the underlying amount until the very end and I already signed everything. But everything else was fine. The rep was real sweet and pretty good.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 22, 2023

    It was a great experience. It was really fast. The loan officer was really nice. She explained everything.

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    Reviewed Nov. 22, 2023

    I had great service from Concepcion, the processor. The process took about an hour and I was able to access the funds immediately.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 22, 2023

    The application process was quick and easy and the customer service was good. They got a good system going.

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    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Nov. 22, 2023

    Kevin was very nice and respectful. If he said something I didn't understand, he took his time and explained it and made sure I understood before he went to the next thing. That was really sweet. The process took about 45 minutes with that loan. He had to take some pictures at first, and then we had to wait for them to review it but it was really quick. At my job, we get paid on a certain day, but sometimes, I get paid early and I was telling him that, and he said if that occurs and it's around the time that my payment is due, I can call to let them know so I won't get late fees.

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    Staff

    Reviewed Nov. 22, 2023

    I was asking for less, and TitleMax offered me more. It was a good experience. Their reps were very helpful. They were very kind and considerate and didn’t rush me. I've already recommended TitleMax to several of my friends.

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    Customer ServiceSales & MarketingOnline & AppStaffBillingLoan Process

    Reviewed Nov. 22, 2023

    I got a title loan and it was a pretty smooth process. It ran into a little snag with their verification towards the end but it was okay. Before I left, the rep made sure I was able to register and log in to the app in order to make my payments. She also told me I could call for the payment or bring the payment in if I wanted to. She put the payment on my card and it was really convenient. They were really friendly and straight to the point.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 22, 2023

    I got a car title loan from TitleMax. The overall lending process was good and quick. The lady who helped me was really helpful and nice.

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    Customer ServiceStaff

    Reviewed Nov. 22, 2023

    TitleMax' customer service was really good, and I got the help that I needed. The process took a while because my name wasn't the same as on my title because of my marriage, so they had to take pictures and send it to whoever they sent it to. They were patient.

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    Staff

    Reviewed Oct. 26, 2023

    The reps were awesome, and TitleMax was good. They're me more responsible.

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    Sales & MarketingStaffBillingLoan Process

    Reviewed Oct. 26, 2023

    I got a title loan from TitleMax. They offered me a little bit less than the amount that I was asking for because my credit was not too good. But the overall experience was good. The rep I worked with was positive about everything and helped me download the application. As soon as I went in there, she accommodated me. They were friendly. They explained a couple of things to me and helped me out where I didn't know. They let me know what was gonna happen, what to do, how to make the payments and how to set it up online. They were very talkative. I learned a lot. The whole process took no longer than 30 minutes. The process was easy.

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    Punctuality & SpeedRefunds & PayoutsLoan ProcessRates

    Reviewed Oct. 26, 2023

    I don't like TitleMax. The process was fast and easy and the people were okay but the interest was way out of line. I tried to return the money, but they said if I didn’t return it in the next two days, I was gonna have to pay $300. It was stressful. A loan place right across the street does better financing.

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    TitleMax
    Response from TitleMax

    Thank you for sharing, Reynaldo, and we are sorry you feel we did not meet your expectations. Your feedback is an important part of improving our customer experience. Feel free to reach out to us at (800) 804-5368 to give us more details.

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    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Oct. 25, 2023

    The service in the store was good. There was a bit of computer issues, but it was just something going on with the system that day. That happens everywhere. It would have been quicker if the systems worked properly. But everybody at TitleMax was friendly and very accommodating. Some kids came in and the reps were playful with them. And they did a follow-up call with me quickly after I got my loan just to check in and see if I had any questions on the loan or payments.

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    PriceLoan ProcessRates

    Reviewed Oct. 25, 2023

    TitleMax is two miles down the road from me. The guy I worked with was great. He gave me a good amount for my car. He kept letting me know I could get some more money out until a certain amount. The car loan just got me a little stressed now. I hope I don't lose my car. The interest rate is ridiculous, but I needed some rent money at the time because my bank did me wrong. It was a do-or-die situation, so I'm trying to hurry up and pay that title off before it gets me in high arrears.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 25, 2023

    When I called TitleMax, they were very professional, and polite. Even when I went in person, they were very professional, and they answered any of my questions. The process was pretty smooth compared to other loan companies. They made it really easy for me to go through the process.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 25, 2023

    I got a personal loan from TitleMax. They were very nice and helpful. The overall process was great. It was fast and easy, and they explained everything. We just shook hands and talked for a while, laughed, and I signed papers. Everything went good. TitleMax helped me out better than the regular loan companies. I hope that in the future, I can get a little more than what I started off with once I started paying on it.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 25, 2023

    As soon as I called, they were very friendly and helpful. I got a title loan and the overall process was smooth. It was completed in three days.

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    Punctuality & SpeedRefunds & PayoutsLoan Process

    Reviewed Oct. 25, 2023

    I did a personal loan and the person I was working with didn't sugarcoat anything. She told me, "If you pay this, you'd be in good standing." The overall process was fast. They were trying to get my paycheck stub but it wasn't working. So, we tried to find different ways to let them know that I've been getting paid for my job. After that, it went smoothly. Overall, they make you feel welcome. They knew what they were doing and not just quickly to get you out type thing. It wasn't like a rush job.

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    StaffLoan Process

    Reviewed Oct. 25, 2023

    When I walked in, the atmosphere was professional and inviting. I got a title loan and the process wasn't rushed or misinformed. Everything was clear and made to where I was satisfied with what I was doing. Everything was explained in a layman's definition. So, I knew exactly what I was getting into. Working with my rep was very comfortable. With the loan from TitleMax, I was able to take care of the things that I needed to take care of.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2023

    I had a good experience with the process. The rep had good customer service, and I'd go back to Titlemax because of her. They oughta give her a raise.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 25, 2023

    I had a great experience with TitleMax. I did the loan in person, and the customer service was excellent. The rep was a really sweet girl. She answered all of my questions wisely and did a great job.

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    Sales & MarketingOnline & AppStaffLoan ProcessRates

    Reviewed Oct. 25, 2023

    The reps were professional and the process was simple, straightforward and didn't take too long. If it could be done through the app though, maybe people can do it at home. The interest rate is a bit steep too. Besides that, TitleMax is a great company, and the loan helped me out because I had to buy a truck.

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    Punctuality & SpeedRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Oct. 25, 2023

    I went to TitleMax for a title loan, and the rep, Lowe, was good. She was friendly and nice too. The process went quick, but the interest rates are outrageous. If someone borrows $1,200, they gotta pay back $7,000 to $9,000. It's crazy. Other than that, everything went fine.

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    Punctuality & SpeedRefunds & PayoutsStaffLoan Process

    Reviewed Oct. 25, 2023

    I got a title loan. The lending process went very well. It didn't take long. The lady that serviced us was very polite, gave us all the information that we needed, explained to us about everything, how it was supposed to go and gave us different ways of getting the money back through a MoneyGram or through a special card that they have there or through their own card. The rep was very social too. She talked about how she was moving up quickly in the company and that the company is a good company. It was a good experience.

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    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Oct. 25, 2023

    I needed a loan to take care of a business. I checked on a couple of companies. I went with TitleMax because the rep told me how I could diversify or make my payments come down a little bit quicker by trying to work on the principal of it. I was treated very well. He was very informative and helpful. I was approached properly. Everything was fine. The process was efficient. He went through it quickly and I was in and out of there a good time because he told me how long it would take and he was right on it. I was pleased with the help.

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    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Oct. 20, 2023

    TitleMax helped out in a time of need and I appreciated them. I did a title pawn and they were very considerate. They took their time with me and explained the whole process as well as my payments. The application process took about 45 minutes to an hour ten they disbursed the funds to me on MoneyGram. The rate they gave me was reasonable in the financial status I was in at the time. I'm looking forward to going back and if anyone is thinking of doing a loan with them, I'd tell them to go in person because they explain the process more to you.

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    Customer ServiceTechStaff

    Reviewed Oct. 18, 2023

    The application process at TitleMax was great. It was very understanding and easy. No complications at all. When the rep did the application, she went outside, took some pictures of my car, and then she came back in and did the paperwork that would needed to be done or ran whatever credit that she had to do, and I got approved for it. Everything was at 100%. Even customer service, I love them.

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    Staff

    Reviewed Oct. 18, 2023

    The TitleMax rep was nice and very professional. The lending process was good. They told me, that if I had any questions prior to my taking care of it, I could go ahead and come back and ask them, and they explained it a little bit more.

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    MaintenanceStaffLoan Process

    Reviewed Oct. 18, 2023

    We went in and asked a few questions, and the lady was super helpful and helped break everything down so I can understand how I was supposed to pay the loan back and how long that was supposed to go. It was super simple, and she helped me out a lot and made sure I was able to get down there in time. The process only took about 45 minutes while we were down at TitleMax, and we're really grateful that they were able to help us right then and there. I was trying to figure out how we were gonna afford to get down to Phoenix to see my uncle who was in ICU, and the loan definitely helped us be able to get there for that big open heart surgery. We were able to be there for our family the moment where we all needed to be together.

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    StaffRates

    Reviewed Oct. 18, 2023

    The application process at TitleMax was okay. It didn't take too long, just about 30 minutes to an hour. The rep was smart too. However, their interest is way too high. If I don't pay $300 a month, it's not gonna take anything off the money that I borrowed. I wasn't satisfied at all.

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    TitleMax
    Response from TitleMax

    Thanks for taking the time to bring this to our attention, Thomas. We will use the feedback to improve. Let us know if we can help with anything else.

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    Punctuality & SpeedStaff

    Reviewed Oct. 17, 2023

    TitleMax is helpful when you need them. And if you do good with them, they'll do good with you where you can do it again with them, and you will probably get more out of it than the first time. Everything was perfectly good. Others' was paperwork, but TitleMax's was through a computer, which is more convenient. They helped me step by step with the details on my car, and took my pictures. It was good and quick. I like the rep. She's very sweet and patient. We're patient with her. And even though we had to do the process two times, she didn't freak out. We gave her time, and she said, "Thank y'all for being patient." I saw her take the paperwork, take pictures of the vehicle, put everything in the computer like the personal information, and send everything to the lender.

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    Sales & MarketingOnline & AppStaffBillingLoan ProcessRates

    Reviewed Oct. 17, 2023

    I went to a company to inquire about services and they were not able to help me. They said they have other companies around them that I could try. I was referred to TitleMax and my experience with them was good. I let them know what happened and how people have given feedback about them so maybe I could try them. They welcomed me with open arms and said, “Well, let's see what we can do.”

    I did a personal loan with TitleMax and filled out an application. The process took just a few minutes and it was a simple one. I dealt with another company in the past that was a sister company to TitleMax. Because of my relationship with their sister company, I was actually able to get a really good rate. What I would have had to pay if I was a brand new person would have been totally different. That helped me.

    My funding was through the option to pick up at MoneyGram. I showed them my paper with the number and they were familiar with it. They disbursed the fund. Working with titleMax was very pleasant and not complicated. Either you get approved or you don't get approved. If they're able to help you, they help you. This was the time when I really needed this help and they were able to do so. I was able to get the funds immediately and it relieved a lot of stress for me at that time.

    The only thing is their app could be more user-friendly. For example, I wanted to change the card information that I had as far as where I wanted the payment to come from. I tried to pull it up but I couldn't. It took me to the terms and conditions of my loan. I just wanted to see what account already had on file because I wanted to know if I wanna keep that one or change it, I was not able to locate it. I tried another way and it was just a stuck screen. It wasn't giving me options that I wanted to do or if I wanted to go back or if I wanted to do this. I had to complete whatever was on that screen in order to go back. And if I did go back, it didn't take me back to the previous screen. It took me back to somewhere I wasn't trying to go. The app needs some tweaking to it.

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    TechPunctuality & SpeedStaffLoan Process

    Reviewed Oct. 17, 2023

    The TitleMax rep was very helpful and did a good job. She asked questions to help steer and guide what I needed out of this and what I could afford, so that the whole thing worked out best for me for my situation and my needs. My experience was quick, proficient and very professional. I'm not stressing on a few things that I was. I'm able to get some of my projects done. I'm a self-employed contractor and sometimes money gets a little tight. So, working with TitleMax relieved stress, and I was able to do what I needed to do and not have to worry about finances.

    For a title loan, the APR was very competitive. If I'd gotten that kind of financing through a bank, it would have been a little bit more. So, it saved me money to go through TitleMax for this type of loan compared to a conventional bank. I'll tell a friend to try it. It can't hurt anything to go see what they can offer, and they're gonna try to work with you the best they can for your situation and your needs.

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    Reviewed Oct. 17, 2023

    The application process was easy and everything was clear.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffLoan Process

    Reviewed Oct. 17, 2023

    The process of getting a title loan from TitleMax was fast, easy, and they had me in and out in about 20 minutes. I had to wait a good one minute to get approved. The fund was supposed to go to my card, but they couldn't even send it to my Cash App card, so I had to go get money off of my other card. The lady that I worked with was really sweet and patient, so I asked her a lot of questions. The app is good because I can pay online and I don't have to be in the store. That's a win-win. I really like TitleMax. Other title loan people were rude, and I went to some people who were nice. So, I recommend TitleMax to a lot of people.

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    StaffTimeliness

    Reviewed Oct. 17, 2023

    When I came in, they were having a problem with the computer, so I had to come back the next day. But the person who helped me out was efficient in doing everything.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 17, 2023

    The process at TitleMax was quick and easy. I thought it was gonna be a long drawn-out process all day. But it was 20 minutes. They were very friendly, easy to work with and helped me through every step by step. They made it fun. They had me laughing through the whole thing. It was good. They came through when I needed the money. Paid the bill I needed to pay and everything's great now.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaffBilling

    Reviewed Oct. 17, 2023

    My experience with TitleMax was great. The rep took care of me and my wife fast. We were in and out. She helped us walk through it. She explained everything in full context, and she gave us the full rundown from the beginning to the end. She answered all of the questions that we asked. She gave us the full length. It was good service. The app is so easy too. It helps me stay in the loop of my payments.

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    Punctuality & SpeedStaff

    Reviewed Oct. 17, 2023

    My experience with TitleMax was very good. They helped us with what we really needed help with. The process was quick and easy. The whole process took 45 minutes.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 12, 2023

    I was happily surprised how smooth and quick I was approved for a title loan from TitleMax. They explained the process, the legalities and requirements before starting the loan process. Sandra the loan processor was helpful, friendly and professional as she processed my application. Approval was quick and I was approved for more than I requested. Thanks TitleMax. You have my endorsement for anybody needing help through a title loan.

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    StaffRates

    Reviewed Oct. 8, 2023

    I brought my titles in and then TitleMax inspected my car and gave me the cash value. The whole process took less than 30 minutes. The reps were really nice. But their interest rates were a little high.

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    PriceStaffLoan Process

    Reviewed Oct. 8, 2023

    A guy in business referred TitleMax to me. He told me they were a little expensive but you could get your loan. You wanna pay it off before it's time to pay it off. I did a title loan with them and I provided them with everything they needed such as the title and address. I was there for 30 minutes. The rep was really pretty and outstanding. TitleMax was there for me and helped me at the time when I needed help. So far, my experience has been pretty good. They should keep doing what they're doing.

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    Staff

    Reviewed Oct. 8, 2023

    The overall process was easy and the lady who helped me was amazing. She was in the office by herself that day and she was overwhelmed but she multitasked. There were two customers -- at one point, three -- at the same time and she was really good about greeting everybody that came in the door immediately. She found a balance and she would say, "Sorry, I gotta bounce back to this other customer." The process took longer than I would have thought but that wasn't her fault.

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    Refunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Oct. 8, 2023

    I did a personal loan with TitleMax and for the most part, it was okay. Their percentage rating was a bit out the window. If you got 800 from them, you would have to pay back close to three grand. But the percentage was cool for what I needed it for. The process was nice. I went in person and this was my second time so the process did not take them an hour. The person who helped me was very knowledgeable and informative. I appreciate her for that. So far, I am about two payments in. I'm about to get TitleMax off because I'm about to just pay them back what they gave me. I'm not giving them back that much.

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    TechPunctuality & SpeedStaffLoan Process

    Reviewed Oct. 7, 2023

    TitleMax was good to me the last time so I came back and got a car title loan. I just walked in and they asked how they could help me. And I told them. It was very easy and fast, and the reps were friendly.

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    StaffBilling

    Reviewed Oct. 2, 2023

    The rep was phenomenal. She made sure to help me figure out the online thing to check all my payments.

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    StaffBillingLoan Process

    Reviewed Oct. 1, 2023

    I needed money to help me with some bills. I went to TitleMax and the loan process was done in less than an hour. They were nice and helped me in any way they could. The loan was $600.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 30, 2023

    When I called before I went to TitleMax, I spoke with the representative who was very informative and cordial. I arrived, waited a couple of minutes, and then, I was helped. The whole process was seamless. I took the information that I needed and was done. I was given offers and I asked questions to see if it was something I wanted to still do, and I was able to get the loan.

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    Customer ServiceStaffBilling

    Reviewed Sept. 30, 2023

    The rep explained how the process worked and how I would make payments. The payback was steep, but I still appreciate them helping me. The customer service was excellent.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 29, 2023

    TitleMax helped me in a time of need. Before I did the in-store, I attempted to get one of the installment loans over the online portal. That experience was very negative. TitleMax' user interface could be improved upon. I've clicked on "save my information," when I've signed in with it a few times, but it never saved my information. So, I had to keep logging the same thing. Sometimes it would tell me it sent the code and didn't, and sometimes it does.

    The people asked for information. I provided it to them, and they declined me saying I didn't provide it. When I called back to ask, "Why did you decline it? I gave you what you asked for." They said, "You didn't give it in a quick enough manner." Even though it was a five-minute delay between them asking for it and me sending it. If they had an app, it would make it more convenient. But the in-store experience was positive. It took 20 minutes. It was fast and painless. The in-store people were amazing. The rep was very knowledgeable and answered any questions I had. I would recommend the in-store over online any day.

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    Rates

    Reviewed Sept. 29, 2023

    What I got paid off something, but when I pay TitleMax back, I won't borrow anymore because the interest is too high and I gotta pay it almost right then and there. I'm on a fixed income. I can't do that. Other than that, TitleMax was nice.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 29, 2023

    TitleMax was very dependable. They came through in a time when I really needed them. Their customer service was really great. The lady that waited on us was nice and friendly.

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    PriceStaffRates

    Reviewed Sept. 28, 2023

    The TitleMax rep was nice. He was very intelligent about the situation and very respectful too. He did a great job taking pictures of the car. The only part I had to do that was hard, was to get the reference. With me not knowing the number, I had to go through the form to try to get the reference. But everything was nice and it wasn't even 30 minutes. However, I was shocked at what I was getting. I thought he was playing on what the price he was giving me and the payback. But I thought that was really good for what I got. I never had a problem with TitleMax and I've been with them for more than 10 years.

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    Customer Service

    Reviewed Sept. 26, 2023

    I called TitleMax to see if they were open that day. It was a welcoming experience. The lady was very nice. She got me in and out within an hour. She just asked me about my income, vehicle registration, and the title. I would recommend her to others. She was great. It was a great opportunity because I was able to get my car fixed. I was able to get my tires, brakes, and oil change. So, my car is running good as new.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 26, 2023

    TitleMax helped me get some bills paid. From the time I walked in, sat at the rep's desk, she was very pleasant. Answered all my questions and seemed like she has been doing it for a while. She knows what she's doing. It was fast. She did a good job.

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    BillingLoan ProcessRates

    Reviewed Sept. 26, 2023

    I titled pawned my 2017 there and received 2900 with an Interest rate of $467. Was very dissatisfied and paid that off before the payment was due. I then took my 2010 to check into cash. This car has over 200k miles and was 2k with an interest of $159. I will try my best not to ever go to Title max again! Talking about an rip off. Alexander City office! Then after the loan was completed she made me do a 5 star rating! The nerve!! I will never!!

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 26, 2023

    So far, my experience with TitleMax has been excellent. They were very informative on what was going on during the whole title process and what was to be expected, making of payments. The process was quick and easy. Everything was understandable. I was able to get the money within 30 minutes after I did the application.

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    Punctuality & SpeedStaff

    Reviewed Sept. 26, 2023

    Everything worked out fine. It was a smooth process and they were friendly, generous and courteous. They even offered me drinks while I waited.

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    Staff

    Reviewed Sept. 26, 2023

    I chose TitleMax over other companies because they help. They understand to help more than demand. And demanding is also a good thing to do to keep the business running, but helping is also another thing to make sure that you keep the business running. The application process was great. The rep helped me really well. He was consistent with what he was helping me with, asking me questions and yet keeping a conversation with me.

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    StaffLoan ProcessRates

    Reviewed Sept. 26, 2023

    I applied for a title loan and the rep who assisted me was really helpful. TitleMax gave me what I wanted and the process took about 40 minutes. The rate I got was very good, too.

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    Contract & TermsTimeliness

    Reviewed Sept. 26, 2023

    I filled out the application online then they told me I was approved for the money. The next day, I picked it up and signed the agreement. The process was perfect.

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    TechLoan Process

    Reviewed Sept. 26, 2023

    TitleMax was awesome. I encountered a problem, but it was through no fault of them. They came back and offered me a lower amount to borrow on the vehicle because they said that I had a previous loan with them back in 2001. I explained it to them that I'd never done a title loan with them. They said that this was done at a location in Georgia. It sounded like identity theft to me. That wasn't me but that was what they were showing in their system.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2023

    I called TitleMax before I went and the rep told me everything that I needed to bring. I had all my paperwork and the process went smoothly. I was impressed. The rep was amazing. I would highly recommend TitleMax. I needed something that day and I was able to get it with no problem.

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    StaffBillingLoan ProcessRates

    Reviewed Sept. 25, 2023

    My rep was really helpful and she gave me a lot of information about how the service works. Working with them was a good experience. They asked for my ID and my most recent check stubs to make sure that I'm working to see if they approve me for the loan. If they do, all they need is my routing and my account number so they can deposit the money. As far as payments, you can do autopay but take the minimum and pay a lot of interest. I chose to do more so I go into the store and do the payment. I tell them a couple of days before.

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    StaffLoan Process

    Reviewed Sept. 25, 2023

    I got a vehicle title loan with them. I put in my information and the rep took pictures of the truck. I got my funding in two minutes on my debit card. Working with them helped solve some issues. They're nice, friendly people.

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    Online & AppStaff

    Reviewed Sept. 25, 2023

    It was a good experience with TitleMax. The rep was very friendly and informative. They don't do auto pay though. You go on to their website, log into an account, and pay it from there.

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    Online & AppStaffLoan Process

    Reviewed Sept. 24, 2023

    I was in a financial bind, and TitleMax really helped me. My experience was great. The lady there was really nice. I liked her. She was busy, too. She was in there by herself. I wish they had somebody to help her. I got a title loan, and I had to provide my driver's license and my title. They kept my title and put a lien on it. Once everything is done, they said the DMV releases it. Then I get a new title that has to be sent to me from the DMV once the lien is off. The process from start to finish was about 45 minutes. It was easy. If somebody was in a bind and they need to do something, I would definitely suggest TitleMax to them.

    The website is really cool. There's an app, too. It's a good process for me because I'm into technology and using computers. But if it's somebody who's not like somebody older or who's not computer literate, it may be more difficult for them to process because they have you do everything on the computer. They give you a screen and you go through doing all the paperwork and reading, and that could be complicated for someone that doesn't use the computer on a regular basis. I personally like it.

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    Punctuality & SpeedStaff

    Reviewed Sept. 23, 2023

    The rep was quite thorough, explained everything, and apologized for my having to wait because the computer system was down. It took about an hour because of that and that was something she had no control over. But she was quite courteous, and I didn't leave there worried about anything. I was thankful that I was able to get what I needed for my situation.

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    Customer ServicePunctuality & SpeedStaffBillingEase of Use

    Reviewed Sept. 23, 2023

    I liked how they had a really positive attitude and how they kept professional. They were really down-to-earth, like somebody that you could relate to. The process was more of a waiting game. I was probably up there for at least two hours. But it was not really a hard process. My representative was really amazing throughout the whole process. I was very, very, very satisfied with the customer service. The website was pretty easy to navigate. I like the fact that you can go and make payments from the portal. It makes it super simple and easy.

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    Reviewed Sept. 23, 2023

    I was filling out my application with TitleMax while they were checking on the car. They checked mileage. They let me drive back and forward. The overall lending process took 45 minutes to an hour. After it was approved, right then and there, they gave me a MoneyGram. I was able to get the cash. Working with them was great.

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    Staff

    Reviewed Sept. 23, 2023

    TitleMax has done me good. My rep helped me do the lending process. It was great. Working with them helped me out of a bad spot.

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    Staff

    Reviewed Sept. 23, 2023

    The application process wasn't bad but the process took longer than I expected. The rep was pretty new to everything but if he didn't know he would ask somebody else.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppMaintenanceBillingLoan ProcessHonesty & Transparency

    Reviewed Sept. 17, 2023

    I have use TitleMax over the years and always been a loyal customer. Never miss a payment. Always paid loans off way before dues. This last loan I did in sandersville ga. It's been over a year now as I been trying get paid off. It's seem impossible. This first time ever had this much trouble. As I recently lost my job of years. I called branch and ask what can I do until I get a new job. She told me bring in proof and she would redo loan and get lower payments from $1,055 to at least about $800. In three months I paid over $3,000 and it shows no reflection in loan at all. The online app has stop working for me. Says error in uploading. I have gone to branch three times and called 6 times. Lady keep telling me she working on it. It's been almost 30 days and it's nothing she said she would do or fix.

    The app won't let me make a payment or press anything. I have 3 days until my next payment is due and these people keep giving me a runaround. And nobody still can show me where the last $3,000 went. Now I'm at Risk of late pay and repo and mess up my name. 'Cause lady has lied to me and blow me off. Said she would fix it and redo my loan for lower fees and she has not. I called, tried get manager number over her. She got ugly and told me she was the only manager. And she don't have do anything. So now I'm in battle of losing my car and messing up my name. 'Cause this lady manager in sandersville wanna be ruin and go back on her word and drag me along for 30 days. Misleading me after she told me she would drop it for only 2 months. But never did. Now she has no clue where my $3,000 went. And the app keep saying error uploading. So I'm losing my car over this lady playing games and lying.

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    Staff

    Reviewed Sept. 16, 2023

    I was well satisfied with TitleMax. I had an awesome experience. They were perfect and on time. They went over the whole truck and took pictures of it. They were thorough with it. The rep explained everything pretty well to me. She read over everything on the computer to me and she went over all the forms with me.

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    Customer ServiceStaff

    Reviewed Sept. 16, 2023

    The TitleMax rep I worked with was good. She was friendly. I liked her attitude. However, I feel like they could have done a lot more. I was trying to get 4,000 and they gave me $1,000.

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    StaffLoan Process

    Reviewed Sept. 15, 2023

    I did the title loan and the process was nice and easy. The rep was very, very nice. She addressed all of my questions. The loan got me above water.

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    Customer ServiceStaffBillingLoan Process

    Reviewed Sept. 15, 2023

    The rep was understanding and the communication was proper back and forth. The process for the title loan took about 30 minutes and after it was completed, the funding was deposited to my card in about 10 minutes. TitleMax is a good resource to have. This will pay your bills too so it's okay. It's a good way to manage some of the emergencies that you have. I was able to get financially what I needed from them and it was a good experience.

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    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2023

    My cell service wouldn't work in the building and the rep’s internet service was so slow. I had to resubmit twice all my documents. But the rep was very kind, gracious, helpful and friendly. She was professional and a nice person.

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    StaffRates

    Reviewed Sept. 15, 2023

    The TitleMax rep was awesome. She helped me out well. She was friendly, talkative and explained everything to me. The annual percentage rate that I received was decent, too.

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    Staff

    Reviewed Sept. 14, 2023

    The application process with TitleMax was good. The reps explained it well and answered any questions that I had. When I most needed it, TitleMax helped me. I recommend it 100%.

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    StaffBilling

    Reviewed Sept. 14, 2023

    The rep was a kind person and provided good service. He was patient. When it was time for him to help me, he was not trying to rush because he had a bunch of people. He took the time to explain everything and answer any questions I had. The process took 45 minutes. It was a bit busy but other than that, it was fine. TitleMax is a friendly service and working with them allowed me to make a payment on something that I owed.

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    Customer ServiceStaffLoan Process

    Reviewed Sept. 14, 2023

    I gave TitleMax a call and asked them if I could come out and make a loan. They told me come out there and see. I filled out the application and showed them my title to the car. The process didn’t take that long. I liked working with TitleMax. Financial-wise, it helped me out. People should go to TitleMax if they ever need a loan.

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    Staff

    Reviewed Sept. 14, 2023

    The rep from TitleMax was thorough. The process took 30 minutes and it was a good experience.

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    CoveragePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 14, 2023

    All the reps from TitleMax were nice and the waiting time for the process was no longer than an hour and a half. I took a car title loan and they required the title, pictures of the car, VIN, the insurance and the registration, which I don’t keep in my vehicle, so I didn’t have it. But with my license, everything went well. During the inspection, the reps walked around the car and took pictures of everything. When they put it on the computer, it showed that everything was clean and clear on it. The car had a couple of spots on it and they wanted to check if it had hail damage, which it didn't. I backed into a tree and a limb fell down and put a little dent in the hood. But other than that, there's nothing wrong with it. TitleMax helped in my time of need.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 14, 2023

    Brad, the agent who helped me, was nice and the experience was awesome. I called over the telephone a couple of times, hesitant about coming down, and I got him each time I called. He reassured me when would be the best time to come in and get in and out because I work. When I went in, he was professional over the telephone as well as in person and made it such a breeze. I forgot I was there borrowing money. It was just like I was getting free money. He made it so comfortable.

    I got a title loan on my car and Brad did a very detailed inspection of the vehicle, took pictures and looked inside. He was quick and thorough because when he went out there to do it, he knew exactly what he was doing to speed up the process. After TitleMax accepted my application, I received the funding right then. He gave me several options on how I could do it and I chose the quickest option. He went above and beyond. TitleMax helped me out because I was able to take care of some things. So it took a load off me.

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    Customer Service

    Reviewed Sept. 14, 2023

    Their customer service was really good. The process was easy and not difficult at all and less stressful, too. TitleMax is a really awesome place when people need any type of immediate money.

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    Customer ServiceStaffTimeliness

    Reviewed Sept. 14, 2023

    I got a car title from TitleMax. I had to fill out the application and show my identification. They had to walk around and inspect the vehicle and they looked on the inside and the outside. The process was long, though. I had to go back the next day because there was a conflict with getting my title. But they explained everything to me down to T. They were very attentive. They had great customer service. Everything was excellent in my experience.

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    Verified purchase

    Reviewed Sept. 14, 2023

    The overall process at TitleMax was okay. They were nice and generous.

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    Staff

    Reviewed Sept. 14, 2023

    The application process at TitleMax was fairly easy. They helped me and they answered all my questions. The entire process took an hour. I had to bring my car up there, they checked it out and made sure everything was good. I would definitely recommend TitleMax.

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    Verified purchase

    Reviewed Sept. 14, 2023

    It's been wonderful with TitleMax. It's a great team that I work with. All I had to do was sign.

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    Staff

    Reviewed Sept. 14, 2023

    TitleMax gets the job done. They don't press the limit as far as how much you get. The rep was very personable and efficient. She was able to address my questions directly. She was very hands-on. If I needed anything, she'd walk me right through it.

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    Customer Service

    Reviewed Sept. 14, 2023

    Everything was good with TitleMax. Their customer service was perfect.

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    StaffLoan Process

    Reviewed Sept. 14, 2023

    I decided to get a title loan with my car. The process at TitleMax was very easy. The rep was totally professional and informative. He knew the business very well, answered all of my questions and gave me the information that I needed to be assured that the ease of doing business has been put into place. Everything was just such a smooth ride. I had total confidence in them maintaining my personal information. Working with them was really very helpful to me, because I had exhausted all of the possibilities to acquire the funds that were needed, and it was just a tremendous relief of a burden that I was carrying. It was a very fair comfortable process that provided me peace of mind when I needed it.

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    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2023

    When I came in, the rep greeted me and she asked me all the questions. She was friendly and attentive. From start to finish, she made sure that I was clear to understand what all I needed and what the process was. She let me know what was expected of me, so that way there was no hidden agenda. The whole process was pretty quick. The rep went out, we took pictures, I filled out all the paperwork, and then we waited for them to get back. She was really amazing and highly professional. It was a really good experience all over. It wasn't just amazing for me, but it was also amazing for the people that were waiting. It was a really calm experience all the way over. They greeted even the people that came in and let them know that they were gonna be with them next.

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    Punctuality & Speed

    Reviewed Sept. 13, 2023

    I had a good experience with TitleMax. It was fast. It took less than an hour.

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    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2023

    TitleMax was convenient and close to me. Also, their rep was able to answer promptly. TitleMax helped me tremendously. I needed the funds right now, right away. So, it helped me with what I needed. Go and try them out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 7, 2023

    This time, it was a lot different electronically-wise and it was a lot easier. The guy was real nice, friendly and helpful. Good customer service skills and they get you out quick.

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    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Sept. 1, 2023

    Working with them was great. The rep who helped me was awesome. She really worked for me. There were some glitches and things that had to be done. She was really patient and she helped me through all that. The app is easy to navigate and is very informative.

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    Punctuality & SpeedRefunds & PayoutsBillingLoan Process

    Reviewed Sept. 1, 2023

    I had to get a title loan for my BMW and wished I had never seen this place. You will pay back 3 to 4 times your loan. I paid my off in Gulfport, MS and they refused to give my title back. They also will sell you information. I've never been late with my payment and now can't get my title back. Have reported them to the AG office in Jackson, MS. Stay away from Titlemax. Gulfport, MS

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    Customer ServiceStaffLoan Process

    Reviewed Aug. 31, 2023

    The rep had a nice attitude when I got a car title loan from TitleMax. It's a good place to do business.

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    Punctuality & SpeedStaff

    Reviewed Aug. 31, 2023

    The lending process was awesome. It's always not the right way to go, but when you have to, it's good. It was smooth and fast. I had the funding put on my debit card and it didn't take long at all. It was very efficient and I was pretty impressed. The people that were there were pretty no-nonsense and very professional. They were thorough and explained everything in detail.

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    StaffLoan Process

    Reviewed Aug. 31, 2023

    Working with Titlemax helped a lot and I had a good experience. They had an easy process of getting a loan and good employees working there.

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    Staff

    Reviewed Aug. 31, 2023

    When I went to pay the guy in the office, he said it was gonna be a week before I get my title back, which was fine. But when I paid it off, he said it would be six to eight weeks. I told him that he said I would have my title back in about a week and now, he was telling me six to eight weeks. He said it is what it is and turned into a jerk. He was cool the first time. But everything else was smooth and the reps were nice. I was in the TitleMax office for about 30 minutes and getting the funding was instant. I gave the rep my debit card and they uploaded it instantly. It was very convenient.

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    TitleMax Company Information

    Social media:
    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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