
TitleMax Reviews
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About TitleMax
TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.
- Receive up to $10,000
- Get funds in as little as 30 minutes
- No bank account required
- No credit score requirements
- Pawns only available in Georgia
- Loans only available in 14 states
TitleMax Reviews
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Reviewed Sept. 28, 2024
Very helpful, considerate, understanding, appreciative, kindness. Took time to listen to my problem. Understand why I need it alone and very concerned with my problem. Excellent job. Thank you thank you thank you. Appreciate it. Appreciate it. Appreciated. Do my best to have payments on time.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Sept. 27, 2024
The staff at the south 14th store in Abilene Texas is the best. So friendly and knowledgeable and will to help. The location of the store was easy to find and the store itself was very clean. The gentleman that works there greeted me and opened the for me when I arrived and even when I left.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 26, 2024
Elonda worked with me. She was very friendly and professional. She answered any questions I had, and I liked the terms of the agreement. Company off penalties. The sooner the loan is paid off, the less interest I pay. The available loan amount is more than I need for any emergency. I am glad I did business with TitleMax!
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 26, 2024
Great service, very courteous and respectful stuff who knows how to help people. Loan rates are reasonable and cars are assessed fairly and quickly. Environment is stress-free with complimentary water fountain. I would heartily recommend this place to anyone looking for short-term loan. Also once approved, you can get cash deposited instantly into your account through your debit card.
We are thankful for customers like you!
Reviewed Sept. 25, 2024
The service and the agent made the whole experience very easy and added dignity to my bad situation. MUCH APPRECIATED! I will recommend that people I know use your services. In times like these it's great to know that I have options.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 24, 2024
TitleMax' rep was informative. She answered any questions I had immediately. Good customer service. She was good at talking to people. There was something going on with the system. She kept working at it to make sure I got the loan approved and that the process went through successfully.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Sept. 24, 2024
Oh yes all three were great. I definitely will refer more people and come back! I am so pleased with your team that you have great customer service skills. I am applauded! And when I say it was all smiles the whole time that’s what I mean. The process was a little long but your team made it worth the wait with their conversation and smiles. I have a great time!
Thank you for sharing! We hope to see you again soon.
Reviewed Sept. 24, 2024
I just want to say that my experience with Diego, Anacely, Daniella and the manager Donald was out of this world. Please forgive me if I spelled their name wrong. They all made me feel welcomed, they found the best plan to fit my needs, they were straightforward about the process, and they overall provided amazing customer service.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 24, 2024
She was the best, very helpful, was very busy and did the work like it was nothing. Help 3 people at once and was friendly and patient with all of us, not to mention funny. She really made the whole thing feel better and listened to my worries and concerns, explain thing so you understand them. 10 out of 10
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 24, 2024
The lending process at TitleMax was simple and reliable. As far as the customer service, Elizabeth did an amazing job, just this being my first time and being so young. I'm only 24. A lot of people are trying to take advantage. I like her motivation as far as her passion for her work alone. She offered me a chance to send her my resume and grow with them. My experience was excellent overall. It took me about 45 minutes. It was a compromisable 45 minutes, due to the fact that she was working with me and one other customer at the same time. However, there is an additional fee that you have to pay back and you never know what it is until the application is completely done. My fee is an additional 179, if I'm not ready to pay in 30 days. Some people may get $80 as their fee.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Sept. 24, 2024
I was given a card with the loan amount on it but it didn't work. Was given a second card and it was also messed up so I was given a Moneygram. It took so much extra time before I could finally get to leave. Your manager was very nice, helpful and did the best she could do under the circumstances.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 24, 2024
At TitleMax I had a great experience the lady, who assisted me with my problem. Handle it with professional, patient, friendly and concern. At first, I was nervous and embraces after talking to her. She made more relaxing. She stated, "That's what we're here for. People fall short on life problems," and thanks me for coming in. She was very glad to help me. I felt much better. She fix my problem.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 24, 2024
Everything was seamless with TitleMax. It's a painless process and they're a good company to work with. It was a pleasure to do business with them.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 24, 2024
When I needed money, I figured TitleMax would be a good company to go with. The process took longer than what I thought it would, but the people were super helpful and knowledgeable. The older gentleman knew his work and made me feel comfortable. He was very enthusiastic and seemed a good guy. I'm glad I made the decision to go to TitleMax. I was a little behind on my rent, so the loan helped me extremely.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 24, 2024
It took 30 minutes to complete the process and the rep was very nice. The amount of interest could be better though.
We are thankful for customers like you!
Reviewed Sept. 22, 2024
Some guys at work were talking about TitleMax but they didn't directly recommend it to me. I just decided to go on my own. The lending process was good and easy, and it took about 30 minutes.
Thanks for choosing us and sharing your experience!
Reviewed Sept. 22, 2024
TitleMax had an excellent service and in 10 minutes, I was ready to go. It was the first time that I came up there and I thought it was a little more complicated, but the guy was really nice and he did everything really fast.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 22, 2024
The process was quick and easy. The associate was efficient and knowledgeable. She made the overall experience pleasant. I felt I understood the terms and conditions. I had no issues applying online. The office location was also easy to find. Ten out of ten. Will definitely recommend. Thank you so much!!!!
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 22, 2024
What is the most important to me is the customer service I received. It's convenient for me to come in anytime when I need emergency cash or need cash. I understand it's a business trying to make money, but the interest rate is a bit high. But I guess that's what you get for convenience.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 22, 2024
The overall lending process for a title loan with TitleMax was smooth. It's going to take a while, but it was good overall. The process took about 45 minutes. My rep was great. Working with TitleMax helped me out in a positive way because I needed the money at the time for personal debts.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 22, 2024
The rep was awesome. She got straight to the point and was quick in doing the application. The process took no more than 20 minutes. TitleMax relieved a lot of stress. I was on the verge of trying to make ends meet and it did. I had a bill I needed to catch up on and I caught up on it.
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 21, 2024
I will recommend TitleMax. The interest rate is very high. But it was good customer service.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 21, 2024
The process for my title loan took about an hour. The reps were very friendly and helpful.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 21, 2024
I got a title loan from TitleMax and I did everything online. I signed the paperwork and went to the location to pick up the money. It was an easy process and a good experience.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 21, 2024
Had a great experience. Sandra was very helpful, answered all my questions and didn’t take but a few moments. The rates are good too. Had the best rates around and believe me I shopped around so glad I decided to come in. I would highly recommend TitleMax! Quick pay off with no penalty.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 21, 2024
The lending process was easy, straightforward, and convenient and it was quicker than I expected. Also, the rep was very personable and friendly. She offered me something to drink. She told me my options, was willing to work with me, and provided the best options. Overall, I had a great experience with her. Working with them helped me catch up with some bills and I would tell others that if they can borrow money responsibly and don't have problems paying money back, TitleMax is the perfect place.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 21, 2024
Sarah did a fantastic job on her own yesterday managing 2 people at 1 time...Should have free Starbucks when working alone nonstop...My autistic son and her both had the same idea...Starbucks...She was great...She was very clear on explaining things and reviewing it so I could check for mistakes...
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 21, 2024
My rate increased by 2% in 2 days when it took so long. The 1st day I went to get loan I had to leave before transaction was completed. Very very disappointed as an excellent past customer. Would be very skeptical in referring any future customer. I think they SHOULD have given me rate I was quoted on 1st visit. It was not my fault it took so long for process that I had to leave go out of town.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Sept. 20, 2024
I called and asked about getting the title loan, when I got off work I went straight there, he was waiting for me, The guy at Title Max he was very helpful and accurate and it was easy to get the money I need, he went over everything I needed to do and I got the money that day.
We are thankful for customers like you!
Reviewed Sept. 20, 2024
Everything went well. People were very Nice and helpful. Very pleasant good good good people. Nice clean place. Knowledgeable workers. Great, great, great experience. But the interest is very, very, very high on these loans
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 20, 2024
Although it was an unfortunate circumstance, I am happy that TitleMax was there for me when I need it. The money. Giving up the title to my truck was painful. However, I understand that. The benefits outweigh the risks, especially when I was able to satisfy the need for the money immediately. The terms are not horrible and they gave me the best possible. Excellent customer service. Treated me with professionalism without any judgment on my financial situation.
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 19, 2024
Very kind.. knowledgeable and helpful! Pleasant conversation and experience! Thank you Mrs **. We need more customer service and support like you! The office was very clean and peaceful. Everyone engaged in the conversation.. I definitely will recommend others to Title Max! I would recommend that maybe small offices or a bigger space for a more intimate experience.. Just so customers don’t hear each other’s loan amount! Thanks again.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 19, 2024
I had a great experience!. Denisse **, the agent that helped me, was very friendly, quick, knowledgeable and very personable. She made the whole experience smooth and stress-free. ** was also very nice and helpful. I really like the many options they offer to get your money and also the payment options.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 18, 2024
Your interest rates are astronomical!!! If I didn't absolutely need the cash I would not have borrowed from you. If your rates were more reasonable I might do more business with you. I will begrudgingly repay the loan but will never do it again. On a positive note, your sales person was wonderful and made the experience a good one.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Sept. 17, 2024
I was truly impressed about the short amount of time it took to get me approved for a loan. I would definitely recommend and even use them again in my time of need, the place was easy to find with friendly faces waiting to assist me with applying for a loan.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 17, 2024
I believe her name is Debbie in the Dallas, GA location in front of the Walmart and next to the Domino's. She was very helpful, professional, warm and knowledgeable. I appreciate the service and will definitely recommend to others. The team was willing to provide details of the process and ensuring I was aware of all the options available. Again, I appreciate the team and service!!!
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 17, 2024
Well I can say it came in handy,❤️ thanks. I really needed the money at the Time. Thanks a lot. I had had a hard time at the moment so I was led to Max and it was a great day for me. I really appreciate you guys. Thanks a lot. Really appreciate you.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 17, 2024
I went in not really sure if it was a good idea getting a loan, but honestly by the end of it I was very happy with my decision. Customer service is incredible and I was treated very nicely. They are a very big help. It was very easy and quick. The explanation on how everything was very detailed and it definitely makes things very easy with the app. If need be I would definitely be returning.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 16, 2024
Titlemax is a crooked and underhanded company. They will set you up to repo your car and try to stop you from making a payoff before that, please walk away. I have never dealt with such evil in my life.
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Sept. 16, 2024
I had the most pleasant experience to date at any loan company. I appreciated them explaining every step to me and sharing breakdowns of loan amounts that I was eligible for and what I needed. Helped to set up with online payment portal onsite to help me with my timely payments. Very professional!
Thank you for sharing! We hope to see you again soon.
Reviewed Sept. 16, 2024
I am in a new city I just moved to and I wanted to pay off all my old bills from my previous hometown. I drove by TitleMax and took out a car title loan. I had good help from Mimi who was in the office and I worked with her so the lending process was fairly easy. She was very knowledgeable. She told me how I would wanna pay as far as making more payments during the month than just my normal payment and was very upfront. She told me what she would do if she were taking a loan out. So, transparency was the big thing. TitleMax needed my car title and Mimi took pictures of the inside and outside of my vehicle. But I'm getting ready to go into TitleMax and pay off the rest of my loan. It hasn't even been open for a month yet, but $12 a day is extremely excessive. I borrowed $3,000 and pay 450 a month if I were to make pay my payments regularly. So after three years of $16,000, that's unfair and I'm not impressed by that at all.
I'm going to get another loan from a small finance company because I can't fathom giving TitleMax $12 a day every single day that my loan is open before it even goes towards the payments of the small amount that I borrowed. People should look into their options before getting a loan with TitleMax because they charge way too much interest for getting the loan. I'm paying every month just to have the loan open, and it doesn't go towards paying back what I borrowed. I would advise people never to go with TitleMax.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Sept. 15, 2024
Very helpful employees. They were helpful on the internet for me. They had speedy service. All I have to say is they have great service and would recommend them to other people looking to take out a loan.
Thanks for choosing us and sharing your experience!
Reviewed Sept. 15, 2024
The person who was assisting me with applying for the loan was very informative and polite. She made the transaction simple with no complications or misunderstanding of any of the information regarding my loan process and procedure. Couldn't be more comfortable with getting a loan using my car title. Was the easiest thing I have ever applied for.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 14, 2024
TitleMax consistently delivers exceptional customer service. Each visit to their office is marked by the courteous and friendly demeanor of the staff. Their professionalism and attentiveness make every interaction a positive experience. I have always felt welcomed and well-treated during my visits, which reflects their commitment to customer satisfaction. Given the high standard of service I've encountered, I confidently recommend TitleMax to everyone I know. Their dedication to providing top-tier customer support sets them apart and ensures that every client receives the assistance they need in a respectful and efficient manner. Whether for personal or professional needs, TitleMax stands out as a reliable and customer-focused service provider.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 14, 2024
This is only my second title loan and I honestly didn't have high expectations after my first one back in 2010. However, to my delight my experience with Title Max has been the polar opposite. Everyone here at the Dublin office has been very helpful and treated me with respect. I would definitely recommend them to anyone, even family and friends. And for the skeptics out there, this wasn't written by some AI software, I'm an actual customer and I don't give places five star ratings unless they've earned it. Give them a try, I'm sure you'll be as happy as I was.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 14, 2024
I've used TitleMax a few times over the years for title loans. Everybody I've ever dealt with either in store or over the phone has all been very great. They have great customer service. I recently did a personal loan and the process was easy. I did it on my phone. I didn't have to go into a store. So, that was convenient. I did it over a holiday weekend. They didn't get back to me until Tuesday, but that was because it was a holiday weekend. The funding process took 24 hours and it went directly into my bank account.
The only thing is I didn't realize is that they were going to be taking the payment out every two weeks and that they would be doing an auto draft. When I applied for the loan, it went through the paperwork, but nothing jumped out at me and said, "Okay. You're gonna be paying this loan back every two weeks and it's gonna be X amount of dollars." It wasn't until I was completely done that it told me that. Then what ended up happening is once I got approved, I thought about it and it's a lot to pay back. The interest rate is really high. They ended up giving me the loan, but then I turned right around and paid it that same day.
I did it that way because I thought I would use the loan and then I thought about it and I was like, "There's just no way that I can take out $300 from each paycheck and pay that back." It's like $600 a month. So, to me, that was way too much. If they would have allowed me to pay that monthly and it wasn't such a high interest rate, it would be a different story. But that was my fault for not really looking at that. I thought it was gonna be less. Other than that, if I really got into a situation where I really needed it, I would definitely do it again.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 14, 2024
** was very helpful and very transparent, extremely kind, very methodical, and very thorough in assisting me, Al **, at the TitleMax location 4077 W Charleston Blvd. Las Vegas NV 89102. And yes I would recommend this location if a car loan is needed. Request **. She is very helpful and kind.
That’s what we love to hear!
Reviewed Sept. 14, 2024
I did a car title loan and it was okay. It took less than an hour.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 13, 2024
This is my first time there. They was great. Help me out with everything. And show me how it works. I will be back there again. And let my friends know about it. You walk away with the money in your bank account. Are on a card. Easy to pay back.
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 13, 2024
Great customer service and understanding of the loan process. The application process was easy to understand and navigate through. The money was quickly deposited into my account. I got approved for a certain amount but only took the amount that I needed. I would refer them to anyone needing cash for their financial situation.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Sept. 13, 2024
I'm always greeted with by a smiling face and a true heart "Hello" by the office staff, they offer free coffee plus perks, I highly recommend them for your next personal or title loan. (North First and Westwood Dr in Abilene, they don't penalize you for an early payoff, I'm on my second loan with them..if you do apply for a loan, mention my name Tony **)
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 12, 2024
I was Excited to be able to get the Loan with Titlemax. Titlemax was able to help me out in a Big Way. I will make sure that I Send Family and Friends to Titlemax whenever they need help Financially. It’s good to know we have Titlemax we problems arise.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 12, 2024
The process took more than an hour because I had a bonded title and TitleMax had to go back and redo it again. But everything was good.
Thanks for sharing!
Reviewed Sept. 12, 2024
I had a loan on my car and I paid it off March of 2019. Then back in July of this year, I was going to sell my car. So I was looking for my title and couldn't find it so I went to file for a lost title. That's when I found out that there's still a lien on it. So I call corporate. They said it would take up to 7 weeks to get it back. So here it is well over 2 months and nothing. There's still a lien. I call them back. They can't even tell me why they haven't released it. 5 years and they won't release it. If I don't hear anything by next week I'm calling back and demand a supervisor and demanding they release my title back to me. Or I'll take them to court. It's paid off since 2019. I just want it back.
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Sept. 12, 2024
TitleMax is a franchise and a bigger company than the others. So, I figured I'd probably be able to get a better deal with them. I applied for a title loan and the process was easy. The woman that helped me was really informative and she was a sweetheart. She got it done as quick as she could, and I was in and out. The price wasn't bad at all for what I had to pay.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 12, 2024
I applied for a car title loan with TitleMax and the rate was fair. All the associates that were there all spoke to me and greeted me when I walked in. The rep I dealt with was very nice and we held a conversation. She asked me how I was and she could tell I was having not such a good day. But she was very empathetic and she got me to talking because I was down. She also noticed that the next day was my birthday and told me happy birthday. The process was pretty quick and took less than an hour.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 12, 2024
I was in the market to get a personal loan, but I ended up going with a title loan with TitleMax. I should have asked them first about the personal loan, especially for the amount that I took out, but I didn't know too much about what their services were. I was there for a good hour because I turned them down with the offer. The interest rate and the payment were too high. I told them that I was trying my hardest to be financially responsible and didn't wanna make things harder on myself. They had to call around and ask if there was a way that they could help me. They helped me get the stuff that I originally went there for done. It is another bill, but I'm gonna be splitting my payments every two weeks so that I don't feel it's one huge lump sum taken out.
There was one thing that stuck out to me that I wish would have been more upfront. I wasn't aware of the really high interest rate. After I read over everything when I had a little bit more spare time, it made sense to me. But I like how I was treated, how they understand my situation and tailored it to my needs and how easy everything was.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 12, 2024
The lending process at TitleMax was fast. The rep I worked with was absolutely nice. She was very helpful. I understood everything that she was telling me. She knew how to say what she was saying. And everything worked out fine. This experience helped me in a way that I needed help at the right time. I would recommend TitleMax to everyone.
We are thankful for customers like you!
Reviewed Sept. 12, 2024
Working with Britney was the best, she was very professional and very helpful. The whole application process went very smoothly and fast with no problems. I was in and out. Thanks to Britney help. She also was very friendly with my son!! Overall I had a good experience and will be back very soon.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 12, 2024
I heard about TitleMax about 20 years ago. My mama used to use it. I've never used it until now, and it helped me a lot. My work truck was down. So, I had to find some car to get my transmission fixed in my work truck. The lending process took about 15 to 20 minutes, and the rep was very friendly. I can see the person doing his job. I would tell people that if they needed money, TitleMax is the place to go.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 12, 2024
After a TitleMax rep went over what the loan would be, this person came over and was trying to be intimidating about it. Also, if I would have known to bring the vehicle, the process would have been a whole lot shorter, but there was some added time for that. So it took about 30 minutes. Other than that, the process was smooth and the guy who helped me was very informative. He was answering questions I had and he was pretty spot-on with that.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 11, 2024
The lady at Titlemax did real good with all the people that were up in there. She had about seven people up in there and she worked them all that I could see within about an hour. She was working in there by herself that day and she didn't stop for lunch. She worked from one desk to the other one, getting those people out of there. This was my first time meeting this lady and she was outgoing. She was better than most people. She was energetic and tried to get along with you every way she could. When she tells you something, she means what she says. When she wants something to go a certain way, that's what she means. She stressed that to you. She was polite and nice. Everything went well. I was on the side of the road where my car stopped with a flat tire and didn't have a spare. When Titlemax loaned me that money, I bought a tire and put it on my car and got it back home.
Thank you for sharing! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Sept. 11, 2024
Apache Trail Title Max is awesome. I've dealt with same person twice now. She is amazing, however the underwriters would send me text saying what I was eligible for and then not pic about my address. So I had to redo the application 3xs and title max had to do the photos of the car twice. Just ridiculous. Consider I didn't even put my space number in for my first loan.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 11, 2024
I had used TitleMax previously in the early 2000s. Their reps were fine. They were very informative and quick. They had laid out all the information for me. The lending process didn't take more than 30 minutes. My experience was exactly what I expected.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 11, 2024
The TitleMax rep I worked with was very kind and helpful. The application was a pretty quick process. It only took 20 to 30 minutes.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 11, 2024
They were very Friendly and process was fast and easy! The office was clean and comfortable. I was happy that they for collecting donations for cancer awareness, I have had close friends die from cancer, who made a huge impact in this world before going to Heaven. Bless you for helping me financially and cancer victims.
We are thankful for customers like you!
Reviewed Sept. 11, 2024
Overall, Titlemax was good. It was no hassle, and everything was excellent. Everything was a very easy ongoing service. I haven't completely used the online platform, but during day one, I had to have the whole profile so I can make the payments. Everything seems to be easy on the website, and the lending process only took around 30 to 45 minutes, including the funding. Titlemax helped me out at a time of need when I really needed help.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Sept. 11, 2024
I never needed the services until now, so I figured I'd give TitleMax a try. I've been riding by their place for years and I've seen a lot of commercials. They were convenient and local, and the lending process was quick. We got a 30-day loan with the interest accruing every 30 days, and even if we don't pay the principal, we gotta at least pay the interest. It's not like conventional loan, and the representative walked us through the whole nine yards and explained everything to us completely. It was great.
The representative was kind, courteous and very thorough, and she let us know that we got a limit. If we need more, we can always come in and we don't have to go through the whole process again. She can loan us more money even though we didn't get the max. The price is a little high but everything is at the moment. It could always be just a little lower though. Being a consumer, I'm always looking for a better deal, and it could come down 10% or 15%.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Sept. 11, 2024
I needed a couple of dollars, and I went to another title loan before I went to TitleMax. When I went to the first people, they seemed unprofessional and not doing what they needed to do, so I told them I would be back but I ended up going to TitleMax. The rep, Victoria, was really outgoing. I don't know if she's been there for a while because she knew what she was doing. Everything went smoothly and way better than with the first title place I went to. Somebody also called me a few days ago asking me how my experience was on everything, and I told them I was satisfied with Victoria.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 11, 2024
Titlemax has very friendly service, and they're willing to work with people if they're running behind on a payment. I've used them once before, and this time, I used them because I needed help to pay my bills. The lending process was good. I had most of the stuff online done and I just had to go in and do it. It didn't take long for me, and the rep was understanding and very courteous. She helped to address any concerns or issues I might have had.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 11, 2024
I originally heard about TitleMax from my brother. It was my first time ever taking out a title loan, and they were the best in explaining the process to me. The rep was super helpful with everything, and the process was super easy. I just had to fill out my information and I got the title loan within an hour. However, for the car that I had, I got a lot less than I thought I would.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 11, 2024
The lending process was good. I had to get things changed over and I had to come back, but it didn't take that long.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 11, 2024
I went through TitleMax again for my new car and got a loan with them. The guy that helped me was real professional and respectful. He explained everything to me, went through every step of the process and told me what was gonna happen, how much my payments would be and asked me if that was okay. The process took 30 minutes but that was because computers were slow that day. My phone was even slow that day as well. But the funding took a minute and was attached straight to my card. TitleMax was awesome and I've already sent people to them.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Sept. 11, 2024
Going with TitleMax was convenient. They're just down the street from our house. It took 15 minutes from application to approval, which was fast. The rep was informative. She was able to explain everything to me and answer my questions.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 11, 2024
TitleMax seemed more legit than the rest. I'd also done business with them previously, and I liked the experience. I came back and they were very kind and professional. On my identification, the address was different than it is on other statements so they had to go in and redo the picture. I was a little annoyed by that but other than that, they did all the appropriate things.
Thank you for sharing! We hope to see you again soon.
Reviewed Sept. 11, 2024
TitleMax was the most trusted one out there and their rate was fair. I got the car title loan with them and the rep who helped me was awesome. Her name was Kaylo and we finished the process in 30 minutes.
Thank you for sharing! We hope to see you again soon.
Reviewed Sept. 11, 2024
My dad went through TitleMax before, and I needed some extra money to help with bills, so I went to check them out and see what it was about. It was pleasant and comforting, and the rep guided me through the application. It was easy to get done, and the rep was very nice. She had answers for me and then would confer with the person above her to make sure that it was correct. They had my ID and my title, then they did a full inspection on my car. I didn't come in expecting anything, but everything went smooth for me.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 11, 2024
The rep was very good. She handled the business, told me what time it was, then went to take the car, came back and told me how much they could lend me.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 11, 2024
TitleMax was there when I needed them. Their rep explained everything and she did her job to the top professional status of her ability. She helped me and I didn't go in blind. The rate was a little steep, but it was not unbearable. They did everything perfectly and the process took 20 minutes.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 10, 2024
TitleMax is close to me and it's always clean. So, I went there. The rep was fabulous. She was patient. The biggest problem was trying to find my VIN because there were two of us out there trying to find it. That took longer than anything. But we got it. TitleMax helped me with my worries so I could get stuff taken care of.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 10, 2024
My brother did his in TitleMax. That's why I went there. It was a wonderful experience. The rep was a good person. She works. She's professional. I recommended TitleMax to all.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 10, 2024
My father referred me to TitleMax and I got a car title loan. The process was simple and easy. I was able to do it online and I like most that I can use the app, which makes it easier for me to pay. So, that’s cool. The representative who helped me was perfect and then, I had someone call me a few days later to make sure that everything went well. So, that was a plus. It was great dealing with them.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Sept. 10, 2024
I just drove by TitleMax and I took the loan option from them. The lending process was good and took maybe 35 minutes.
That’s what we love to hear!
Reviewed Sept. 10, 2024
Employees at the Titlemax in Milledgeville Ga are professional and friendly. They have helped me with the whole process both times and answered any questions I had. They made the process quick and easy. I will definitely recommend them to anyone and will continue to go through to them if I need any help.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 10, 2024
Everything was great and very nice and friendly. Would recommend TitleMax to everybody I know. Great rates and always there to help you out any way they can and get free 50 for everyone you send. If you ever need help with anything just bills or whatever just go see them anytime.
We are thankful for customers like you!
Reviewed Sept. 10, 2024
The overall lending process with TitleMax was quick. It took 45 minutes. It is also the closest title place where I stay. The rep I worked with was good, too. She was very thorough.
Reviewed Sept. 10, 2024
The lending process at 21st Mortgage was fast, easy, and very convenient. The rep we worked with was very sweet and nice. She answered all the questions that I had to answer. I would definitely recommend her to someone else. She did her job. I had a decent experience overall. Working with them gave me the opportunity. I had a speeding ticket that I had to pay. If I didn't pay it within that time, they were gonna take me to jail. They came through really quickly and I was able to pay the ticket.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Sept. 10, 2024
The manager was so kind and courteous, she had a great people attitude. She was professional and kind and I was very pleased with her, thank you so much Mrs.Xana ** keep up the good work and continue to help make life little less stressful for your clients. Thanks again.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 10, 2024
I was really impressed with Titlemax and how easy it was to do most of it online. When I had a problem with my VIN number not scanning I drove to their office in town. The guy Kyle assisted me with getting my VIN number. Then after submitting the application, I was approved right away. Kyle walked me through the paperwork and the money was already in my bank account. Thank you so much for the great experience of my dilemma.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 10, 2024
I would like to extend my sincere appreciation and thanks to ** at the West Columbia, SC located at 2600 Augusta Rd. He took the time, patience and great care to assist me with my needs. He was very knowledgeable and thorough all while educating me in during process. Thank you ** and continue to be that spark that causes us all to smile.
Thank you for trusting us. We are here to help when you need us.
Reviewed Sept. 10, 2024
The Customer Service was Great, She was answering any Questions I had and making sure I understand each one.. The Process was Easy and Fast.. She even made sure my Monthly Payment meets my expectations, so I can pay accordingly.. I would definitely recommend my Family and Friends to TitleMax Company.. I had an Amazing experience.
Thanks for choosing us and sharing your experience!
Reviewed Sept. 9, 2024
The customer service in league city was amazing. They help us get the money we needed, and they were friendly, professional, and very personable. I would recommend them to everyone I know. We would definitely come back to this location for anything that we need for the future. Thank you for all that you do. The ladies did a great job making us feel comfortable and this location is the best location I’ve been to thus far.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 9, 2024
You are the best ever, I had no problems and thank you very much and I really appreciate you.. Your customer services are very excellent and I didn't have to wait too long. Everything went fast and I was a happy camper and I pay my bills with it.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 9, 2024
From the moment I entered the office I was greeted with a smile! Carla **, Store Manager sat down and gave me the information I needed. I had never obtained a loan like this before and was apprehensive about the process. Carla was very kind, supportive and she knows her business. I had done my homework and was able to complete my application and received my loan in about 30 minutes. Thank you Carla and TitleMax!!
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 9, 2024
The clerk was very professional and courteous. She explained everything to me and asked me if I had any questions. I was told what I needed to bring to start the process. Once I was there it was not too long a process. The young lady was very helpful with me when I asked questions.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 8, 2024
I will recommend not one friend but, more than one, I will Tell them how easy is to fill the application, and also I will tell my friends that the lady who reword the application knows very good her customer service; I am very please dealing with TitleMax, thank you very much.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 8, 2024
She help me understand the contract what I was signing for a person loan that I was getting. She also helped me to set for the app to my phone. Most of all she was really friendly to me. I would like to tell a friend are a family member.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 8, 2024
My experience with TitleMax was good. My interaction with their reps was very nice. They were very kind to me. They were very knowledgeable and patient. The first time I went, I wanted a certain amount of money but they didn't give me what I wanted, but they still went up more money the second time around. The rep put it back in again and they went up more money. She was very patient.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Sept. 8, 2024
We got a title loan from TitleMax and the process was very easy. It took us 15 minutes. The rep we worked with was also very helpful.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 8, 2024
Down to earth, understanding And felt like as if I was asking a great friend for help and they granted a blessing to me that filled my needs and it's worth the whole mutual agreement cause it saved me from my situation and I really looked forward to keeping them as a go to for help and I recommending my friends and anyone word of mouth that needs a break through financially.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 7, 2024
I was very well attended to, the employee was clear in her explanation, she was friendly and nice, she showed all her professional knowledge about my case and the service is fast and efficient. The place is clear with a pleasant temperature, the company is easily accessible and well located. A big thank you to the employee Daniela who served me with such care.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 7, 2024
Great customer service. Honest and humble. Would gladly recommend the location that I used Super quick and easy guidelines. Also, it was pouring rain and both ladies went outside in the rain to help me do the 360 of my car with no hesitation. Truly helpful. I was also from another county and I still was able to receive the loan without any complications. Dougherty County Title Pawn on Sylvester Rd. customer service exceeded my expectations of customer service.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 7, 2024
Great customer service. I always use TitleMax. They have always helped me out when I hit a rough patch in the road. Will use them every time I have to. Interest rates are a bit high but they do go down a bit after your 3rd payment. Great company.
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 7, 2024
Titlemax helped me out a lot. I stopped by and everything I did only took about 20 minutes. Everything was great.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 7, 2024
Titlemax is easy to use and they offered more money at a lower interest rate. I did a car loan and it took a little longer because we ran into a little issue, but the process was done in about an hour. The reps were nice too.
Thank you! Let us know if we can help with anything in the future.
Reviewed Sept. 7, 2024
I applied for a small loan, and the whole process, including the funding, took 30 minutes. It was quick and easy, and the manager was friendly. The price could have been better, but it may have had to do with my credit score. All in all, Titlemax helped me do what I needed to do, and the customer service was amazing. If someone needs help, they'll help them.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 7, 2024
The overall lending process with TitleMax was convenient and easy. The rep I worked with was very helpful. She answered all the questions I had, if I had any. I am very satisfied.
We are thankful for customers like you!
Reviewed Sept. 7, 2024
I looked online and found TitleMax, and the reviews were good. The application process was very quick and easy. I went inside the location and everything went well. The rep was very informative, professional and knowledgeable of everything that I asked her regarding obtaining a title loan. My ID was required and she checked my phone for us to verify the phone number was correct, the title and we had to bring the vehicle so she could inspect it. She checked the mileage, walked around the vehicle and cranked it up. She took some photos also. TitleMax came through exactly when I needed it to. So, it was good. I had a pleasurable experience.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Sept. 7, 2024
The rep from TitleMax explained everything to me. She gave me a whole bunch of different options of how I wanted to do it and told me the full amount that I was approved for. Then, she gave me the total amount that I was gonna have to pay each month and asked me if it was gonna be reasonable for me or not, and we went from there. She was nice and friendly. Working with TitleMax helped me a lot. It saved me from homelessness.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 6, 2024
TitleMax was the closest one and I got a car title loan. The process took less than an hour and everything was good.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Sept. 6, 2024
I saw TitleMax when I drove by. I got two cars and I was, "I wasn't doing anything with the car. I might as well get a car loan." But TitleMax should have a lower interest rate.
Your feedback is highly valued! Thanks for sharing.
Reviewed Sept. 6, 2024
I got pinched about a month ago and I didn't want to get my credit involved with all the stuff I got going on. So, I decided to get a loan with TitleMax and it got me through what I needed to get through at the time. Their process was pretty smooth and it took 24 hours. The rep I had was professional and quick. She’d done what she was supposed to do and she was efficient. She obviously knew what she was doing.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Sept. 6, 2024
I needed some cash one time, so I applied for a title loan with TitleMax. I went to the store and they took pictures of my car. Then they made the trade for the title and they gave me the cash. The process took 30 minutes tops and it was an all-around comfortable environment. Their reps were straightforward and very easy to talk to. They told me the first few payments would be interest fees and I didn't want to have to pay all that extra, so on my next paycheck, I paid the loan in full. I would 100% go back to the location that I went to because not only were they very friendly and knowledgeable, but they were very helpful.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 6, 2024
The reps were understanding about certain things and tried working with you as best as they could. Setting up was fairly quick and easy and it took me maybe a year to get the loan paid off. It was a good experience with TitleMax.
Thank you for trusting us. We are here to help when you need us.
Reviewed Sept. 6, 2024
Ronica was awesome. Very personable, informative, and made for a very pleasant experience. I could tell immediately she truly cares about her customers and at no point expressed she was only there for a job. She seems to really enjoy what she does and it reflects in her customer experience.
That’s what we love to hear!
Reviewed Sept. 6, 2024
The 2 ladies that helped me were awesome. They made me feel welcomed and explained everything to me in a way that I could understand and made me feel very comfortable. When life is hard and you have to make tough decisions like pawning the title to your car, it's nice to know that there are companies that care enough to hire caring people. I would highly recommend the TitleMax location on Hwy 90 in Mobile AL (Tillman's Corner).
Thank you for sharing! We hope to see you again soon.
Reviewed Sept. 6, 2024
I called Titlemax, and they were a big help. They told me what I needed to take and what I was gonna need. Once I got there, they helped me with everything, and it was easy. They took some pictures and did an inspection to see if there was any damage. They also explained everything. We went through everything together, and the amount I had to pay was definitely reasonable.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 5, 2024
When I needed some cash, I called and spoke with one of the reps at TitleMax. They denied it at first because they couldn't verify the vehicle. The VIN wasn't where it should have been. I had a piece of paper stuck in my windshield on where the VIN was and we ended up getting the paper out, so it took longer. But they were patient. They helped me get the paper out of the VIN number ‘cause they wanted me to get the loan that I needed. I'm very satisfied. TitleMax helped out very well. I would tell others to go there. They're gonna take care of you.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Sept. 4, 2024
Professional and very polite‼️ I will most definitely refer a friend‼️ Miss ** was straightforward.... quick at her work and my loan was completed in no time. I was very confident my decision I had made‼️ The place was nice and clean and I felt comfortable there.... Awe I job...is all I can say.... Keep up the Great Work‼️
Thanks for choosing us and sharing your experience!
Reviewed Sept. 4, 2024
I never knew I can take my vehicle to TitleMax, receive a check and of course I have to pay it back. I'm very glad Title Max this representative Baytown tx was patient and communicated about the title max application. Was able to help me and quoted my vehicle fair. Payments and schedule dates are affordable. Thank you you Title Max.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Sept. 4, 2024
The gentlemen helping me was very professional and provided me all the relevant information. This was my first time taking out a title loan so they walked me through everything that I needed to know. Will definitely return the next time that I'll be utilizing these services. Highly recommend A+++
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 3, 2024
Just want to say that your staff are awesome! She walked me through every step, explaining everything to me and making sure I had no unanswered questions. I would definitely recommend Title Max to anyone. Thanks for all the great service. I couldn't be more pleased with the results. Thank you Title Max!
Thank you for trusting us. We are here to help when you need us.
Reviewed Sept. 3, 2024
Christina was amazing with everything. Thanks. She explain everything and took her time. She had very good patience. Thanks again, Christina. I would recommend anyone to her store. She also called and checked on me the next day to make sure that my needs were taken care. My application went through great. I had no problems.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Sept. 2, 2024
Our experience was excellent. All the ladies were wonderful and very kind. Took the time and Looked into what would would work for us. I was a bit nervous going into it but these lovely ladies made me feel like they cared what was best for me. I couldn't say more about the group of ladies at the Indian School Title Max. Even my Young daughter was welcomed.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Sept. 1, 2024
Was pleased on customer service and attention to one's needs. Did not push one to get more than what one only needed to borrow, even when one arrives with just 1 hour before closing the representative was calm and polite. Explained every detail about the loan and contract, also liked that it was conveniently located close to home too.
Thanks for choosing us and sharing your experience!
Reviewed Sept. 1, 2024
The Rep was very efficient and knowledgeable. I asked for lower payment and she looked into it and was able to give me a lower payment. Thank you! She was fast and gave me lots info. No I have not received an incentive in a long time. It would be nice!
We are thankful for customers like you!
Reviewed Sept. 1, 2024
This is the first time that I have applied for a loan from TitleMax. The woman who helped me was Vivana **, Assistant Manager, and she carefully explained to me the loan terms, interest charge, and repayment terms. She was also very caring facing the facts that I am handicapped and have limited mobility, which affected my sitting, transportation, etc. I admired her and wish her to be complimented for her work and sympathy.
Thank you for trusting us. We are here to help when you need us.
Reviewed Sept. 1, 2024
I needed a title loan and he was very helpful. Step for stuff on what I needed and explained every detail including how much it would be for me a month and how long of a loan and very very pleasant. I definitely would recommend TitleMax. I have been through you guys twice. Actually three times.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 31, 2024
TitleMax 4077 West Charleston Las Vegas Nevada. I had a great first-time experience with this branch. The two women helping me ** and ** were wonderful and very helpful throughout the process. We had some technical glitches, and we got them figured out quickly and I was on my way.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 31, 2024
The woman who helped me was professional and answered my questions. I was hoping for the repayment process to be less stringent. Hoping to be able to repay this loan over a year or two. Yet, your way was the only way available, so Thanks. I had nowhere else to go.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 30, 2024
I don't remember the guy's name that helped me but I went in to do a title loan on my truck and I think his name is Jason. He went out of his way to help me in every way he could, he was very nice and understanding. I would recommend him and Title Max to anyone.
Thank you for sharing! We hope to see you again soon.

Reviewed Aug. 30, 2024
I went in to take out a loan against my car. The store manager was great and helped me through the process. I left about an hour later with the money I needed to borrow. I would definitely recommend this location to anyone needing to take out a vehicle loan. Thank you
We are thankful for customers like you!
Reviewed Aug. 29, 2024
It was very nice there ❤️❣️❤️ Kiesha was a very very nice person to work with and she actually cared so that’s what made a great experience for me and I told her that they have beautiful customer service skills❣️
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 29, 2024
This was my first time using TitleMax for an emergency loan, and I needed $1,000 for a short-term period of 72 hours. I met Craig at the Riverdale location after speaking with him over the phone. From start to finish, Craig kindly and thoroughly explained the entire process, making sure I was comfortable every step of the way. His professionalism, courtesy, and genuine demeanor made our two-way dialogue a pleasure. I chose TitleMax over other competitors because Craig made me feel like family. When I inquired about the interest rates, Craig explained that they range from 10% to 19%, depending on various factors.
As someone in the lending business myself, specializing in microloans for small businesses, I appreciated his clear and honest explanation. During my time at TitleMax, I had the opportunity to get to know Craig, and our conversation was a mix of business insights and life experiences. This personal touch really put me at ease. Overall, I would rate my experience a 12 out of 10. Craig's exceptional service and the family-like atmosphere he created ensured that if I ever need another loan, I'll definitely return to Craig and TitleMax. I was able to repay my loan in just three and a half days and received my title back the same day. Thank you, Craig and TitleMax!
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 29, 2024
The lending process at TitleMax was excellent. The rep I worked with was awesome, too. But, the interest was astronomically should be illegal.
We are thankful for customers like you!
Reviewed Aug. 29, 2024
I would recommend Titlemax. The lending rep was wonderful. She let me know what to do, and the application process went quickly. I hope I can get the loan paid off.
Thank you! Let us know if we can help with anything in the future.
Reviewed Aug. 29, 2024
TitleMax was the most professional-sounding and looking company of that type. Their application process was easy. I did it in the office and it took about a half hour. The rep who assisted me was friendly and pretty straightforward. There was one thing I missed. I went back less than a week later to see if I could change it and it wasn't something that was viable. But other than that, she was able to complete everything relatively quickly and without many complications. I did the vehicle loan and they required me to submit proof of ownership. They also looked at the vehicle and she said it was in excellent condition. She also said it was top-of-the-line and I was able to get the maximum amount out against the car. TitleMax solved an immediate problem I had and gave me a way to get out of ending up in a bigger kerfuffle that I was already in. They're a good place to go if your options are limited and they will work with you to make it happen.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Aug. 28, 2024
If I need a loan, and once I knock this loan out, I know where I can get it. I know what I have to pay after that. I can go straight to TitleMax and get it without no problem. However, the lending process is ridiculous. Because before I can pay on my principal, I have to pay towards preset interest rates. I understand interest. But to force me to pay toward them before any payment goes towards the principal is ridiculous. The loan was 2,100. If I could pay weekly and if I decided to drop 600 on it, the worst case scenario on that 600, is 150 will go towards interest. The rest go towards the principal. They need to adjust that. The rep helped me. She got right on it. She had to double back and do it twice because when I started online, it said that I tried to get a loan. I told her, “I don't know, but I'm here to get a title loan. I got my title.” She did good. She made sure I was straight.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Aug. 28, 2024
The young lady from TitleMax did help me. She was a nice lady. She didn't do anything wrong. She understood that I was slow, so she helped me along with the process. She was a great person. The entire process was good. I needed my ID and the title. I needed some money quickly, so I was able to go there and get some money.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Aug. 28, 2024
I was very prepared when I went to TitleMax. The auto loan process took about 30 minutes.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 28, 2024
I would recommend TitleMax to anybody because of how good the service was. The application experience was decent. I didn't have to do anything but verify a few things. It was well projected and well maintained. Also, the rep made sure I had all the information and understood everything in both forms. One way of the loan, I pay an interest on it. The other way was, I pay on it. She explained everything for me to understand what I was doing before I wanted to do it. I had a great representative. She was perfect. I was in a bind and I needed some help. So, it was all produced to me the way that I needed it to be. I could have got a little more money. But I was decent with what I got. Everything was good.
I was able to maintain my bills and keep some things in order. So, it helped me a lot. It helped me in a situation at a time when I needed some help. It was my last option, but I had thought of it first. I just wanted to make sure that if I did it, that was my last option. Because I heard that people get title loans and wouldn't be able to pay the money back, and lose their titles. But in my perspective, I'm good at maintaining bills unless I couldn't have the funds to pay them. For any of my good family members just like me, I would recommend them to get a title loan because it would help out. Some people do things to have money to resurface. So, however they feel the need to use it, TitleMax will be my first aim for them.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Aug. 28, 2024
TitleMax solved an issue and relieved some stress. I had a car messed up and I had to get my insurance company to fix it. That took some money and it cut me short. I'm on a fixed income so I had to find a way to get caught up. That's what TitleMax did. I needed a loan on my car and they were happy enough to give it to me. I made my first payment today and I'll have it paid off within a month or two. My rep, Richard, had a good attitude. He was happy with his job and it's always good to see somebody working that you're working with. The process was confusing though. I'm old and I've never borrowed money where there wasn't any mountains of paperwork I'm walking out with. With TitleMax, there wasn't any paperwork at all. They just explained to me how the payments were made and how the principal was paid off, and it all depends on the time of the month.
Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Aug. 28, 2024
The process with TitleMax was easy. But the first time, it took quite a bit. I was there about an hour. I had to go a second time because I had to get my title changed, and the second half was a much quicker. However the girl that did my application did not explain anything to me. I was so confused. She kept telling me an amount that I had to pay. She was robotic. She wasn't rude-rude, but she was not professional with it. There was another gentleman that was there. He came up to tell me that I got approved for a certain amount and that was all that they could do. Then he just walked away. It was weird. They didn't talk to me to let me know what I needed, what would happen and how much it was going to be. It was just do this and that. I work in customer service in the medical field, so I know what customer service is. I don't even know how to get online so that I can make my payments.
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 28, 2024
I went with a loan for the car title and the overall process was quick and easy. The reps were very nice and it worked out great.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 28, 2024
The process took a little longer because the rep didn't know a couple of things. She might have been new and a guy had to help her out. But they were nice. My wife also had had a title loan through TitleMax, and we both got a $50 bonus.
Thanks for sharing!
Reviewed Aug. 28, 2024
I was originally just going to get a quote and look at the APR rates at TitleMax, but I liked the guy who was doing it. He was so friendly and knew exactly what he was doing. He told me everything upfront and told me that it probably wouldn't be that much. I appreciated the honesty and did everything through them. I had a baby with me so it was a little long. Also, the funding took a little bit longer to come on my card than usual. It took 20 to 30 minutes for it to pop up. But other than those, it wasn't too bad. I was disappointed in the amount I got but I understand that I've never had a loan before, so I understand that. TitleMax helped me get back on my feet and I'd recommended them.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 28, 2024
I did a loan and the application took 45 minutes to be processed. I asked a lot of questions and I really liked the rep. They were very understanding and explained anything to me.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 28, 2024
The application process was fast and easy. It didn't take no more than 20 minutes. The rep was friendly. It was good customer service. TitleMax helped me with the situation that I needed to handle that time.
Thank you for trusting us. We are here to help when you need us.
Reviewed Aug. 28, 2024
It was easy with TitleMax. They got me out of there as fast as possible and helped me as much as they could. They also offered me job opportunities for snow plowing services.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 28, 2024
The loan process with TitleMax went smoothly. It took maybe 15 minutes. They were very informative. Everything was okay.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 28, 2024
Chaka was a wonderful person to work with. She made the process seamless and quick. All the answers to my questions were answered with clarity and simplicity. What could have been a stress inducing process was made into a great interaction. I would absolutely recommend Title Max services to anyone that needs some help.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Aug. 28, 2024
I got a title loan from TitleMax and I was absolutely satisfied with the process. They also have a location that's close to where I live.
We are thankful for customers like you!
Reviewed Aug. 28, 2024
They were nice. The rep even had to help me with the computer I wasn't too good at. The application didn't take long. He was extremely busy because he was there by himself. Still, it didn't take long. There were three people in front of me and he was working with everybody at one time.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 28, 2024
The TitleMax rep who worked with me was a doll. The application process didn't take very long. They did what I needed them to do. They were also nice and they were able to work with me.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 28, 2024
The lady at TitleMax was nice. She explained everything to me and how the whole process worked. I was there in the office for almost an hour and a half. She was helpful. She did my check stubs and she verified my employment. She took my driver's license and she also checked where I live. She went outside and took pictures of everything. She turned it on to make sure it was working.
Thanks for sharing!
Reviewed Aug. 28, 2024
The lending process at TitleMax was smooth. My experience with their rep was good too.
Thank you for sharing! We hope to see you again soon.
Reviewed Aug. 28, 2024
I've known about TitleMax for a couple of years now, but I've never used it until now. The process was good and it only took about 45 minutes. My interactions with the reps were good as well. All of them were very open arms. I had my newborn with me, and they were helping me with her while I was getting things done.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 28, 2024
I heard about TitleMax through a relative and decided to do business with them because I was in a bit of a crunch and needed help as soon as I could get it. The rep was super informative. She told me everything I needed to know in detail and even went over it a second time, so that way, she made sure I was able to understand. Other than my personal information, I was only asked for my bank statement. The rep was very kind, helpful, and was able to get me in and out within 30 minutes. I got a line of credit and in that moment, it was very helpful. All in all, the process is simple and quick. If anybody were in a bit of a crunch like I was at the time, I would definitely refer them to TitleMax.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 27, 2024
I have been existing customer for over a year or two and sometime I reapply after paying off my loan for another loan and I have to start the new procedure all over as a new customer. They have all my information that's the only thing I don't like. Other than that I appreciate the customer service at TitleMax on Craig and Decatur. The ladies are wonderful Mary **.
We are thankful for customers like you!
Reviewed Aug. 27, 2024
The ladies that work there was so nice. They made sure my money was in my account before I left. They called me 2 days after to make sure everything was good. They was on top of their job. The office was clean and smelling good. They was the very very best best. I would send family and friends to Title Max.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 27, 2024
The process was explained clearly to me. It didn't take that long to go through it. The personnel was nice and pleasant and I was able to get what I need. This was my first time dealing with them and I felt it was a pretty good experience. Got things handled in a timely manner and the conscience of the location was good.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 26, 2024
The agents there are great to work with.. They take care of you the best way ever.. Keep you smiling during the process.. I would recommend anyone who needs a loan.. I wouldn’t go any other place.. Keep up the great work and continue to take care your guests like y'all do‼️…I’m definitely a happy customer.
That’s what we love to hear!
Reviewed Aug. 26, 2024
Communication was not clear before and after. I was given a Personal Loan I unfortunately had to take out, I paid a couple days early within the requirements of my loan agreement and my loan amount increased, highly dissatisfied and uncertain on exactly what I am paying on! I contacted the store location I received the loan and still awaiting a response, I am still very confused and haven't had my questions answered. I definitely don't recommend!
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 26, 2024
Trying to pay off the loan but the online system won't let me. Tried calling the customer service number, talked to some lady that ignored my question then pretended to not hear me. Then disconnected the line. Absolutely worst experience. 0 out of 10. Absolutely DO NOT RECOMMEND. Unless you want to be scammed and stressed out.
Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 26, 2024
Auto title loans are not to be taken lightly and it’s never a fun experience. Ronica however made the process as informative and enjoyable as possible. Thank you Ronica and your team for helping us during a difficult time. If anyone Is faced with having to get an auto title loan I would highly recommend seeing Title Max on 281 and Bitters and ask for Ronica. She’ll take take great care of you.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 25, 2024
Couldn't be happier with Brenda at TitleMax in Burleson. She stayed an hour passed closing time to help us get the money we needed to take care of things. She has a fantastic demeanor and is very friendly. They were more than fair in their valuation of our vehicle and I highly recommend them and won't go anywhere else again.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 25, 2024
Lucy was very nice. She help me with everything I needed. Thank You. She help me immediately. She also guided me to some important information to help me when I didn't have the right documents to get a title loan. When I got the right information I was welcome and was help in a short period. She help me. Thanks Lucy.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Aug. 25, 2024
Customer service was great, did not take long for approval, signed papers, money was in my account 3 minutes later, I was surprised for things going so fast and smooth. The lady went through the process from beginning to end, and told me to call or drop by if I had questions, she even downloaded the Title Max app on my phone for me. Great service, Title Max.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 25, 2024
Excellent customer service and easy application, easy payment. Also ability to get title back quickly, clean store. Nice people that work there very helpful. I would definitely recommend TitleMax if anyone had the need for them. It is in a good location enough room to turn around in parking lot.
Thank you for sharing! We hope to see you again soon.
Reviewed Aug. 24, 2024
Just want to say how kind and patient the rep was at the Folly Road store. She was a pleasure to do business with. She assured me that if I had any issues or questions to call her. I appreciated that very much. I was hoping for more $ but that just means I will pay it off quicker.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 24, 2024
When I came in, they were very professional and knowledgeable about what type of loan I needed and the different kinds of loans for my car. They put me at ease and getting the loan was an absolute painless process. I would definitely recommend this place to a friend no problem.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 24, 2024
A nice lady name Marissa got my loan so quickly that my head was spinning, what a good experience having her helping me, and I can't wait to thank her again. Great job. Titlemax is a good place to borrow money. Thank you Marissa. Please text or call for any offers. Thank you guys for your help.
That’s what we love to hear!
Reviewed Aug. 24, 2024
Excellent customer service, will return for quality work, very nice performance and personality, good work and no long waiting. Very personal. Good work on their behavior, also they greeted me as I entered the door with a welcome attitude, will go back for further assistance and great honor. Keep up the good work. TitleMax. Will recommend in the future to friends and family.
We are thankful for customers like you!
Reviewed Aug. 24, 2024
Liza was excellent. From start to finish the customer service was A-1 excellence. I shall recommend this location to friends and family in the future. Application process and approval was also very easy to complete.
Your feedback is highly valued! Thanks for sharing.
Reviewed Aug. 23, 2024
My experience at the Bedford location with Kelly & Paula was exceptional. Both ladies were very pleasant and knowledgeable. The location is convenient and the office itself was warm and welcoming. I would use them again and would recommend them to others. They were very thorough in their explanations. The computer system used was also very advanced.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 23, 2024
I would recommend TitleMax loan services if you need to get a loan quickly. I was treated with respect. The gal who helped me was great at explaining everything step by step. If I need another short term loan I will go back here as I was treated as a friend not as a number. And as I said I would recommend them.
Thank you for sharing! We hope to see you again soon.
Reviewed Aug. 20, 2024
I like TitleMax. They did me right and the rep was good. It was a nice experience to made me want to pawn my car. She was hands-on and made me comfortable doing it. The application process took about 30 minutes. I liked the service and everything worked out for the best.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Aug. 17, 2024
The company is a Rip Off. They don't tell you after you make 5 payments they will try to make you refinance your loan. Or pay more fees on interest only. So for a 300 loan I will have to pay 800 in total to get my title back. I WILL NEVER DEAL WITH THIS COMPANY AGAIN.
Hi, Felicia. We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Aug. 9, 2024
I went over to TitleMax to apply for the title loan. They required the title of my vehicle and my income that I was currently making. They also took pictures of the vehicle. The process was very quick and the person who helped me seemed like he knew a lot about what he was doing. He seemed very professional and the application took about an hour because the system kept failing on him. They had given me an offer of about 700, but he did something and he messaged them back, then he was able to get me a bigger loan. It helped me out in the moment that I really needed it.
Thank you, Daniela! Let us know if we can help with anything in the future.
Reviewed Aug. 8, 2024
The lending process was okay. Just your standard lending process. The rep was to the point as to what I needed to know. He resolved an issue for me.
We are so glad we could help you, Jonathan! Let your local TitleMax know if you need anything else.
Reviewed Aug. 8, 2024
I got a car title loan and my experience with TitleMax is going well. The lending process was fairly quick and I was surprised to see how smooth it came out to be. It took 30 minutes at the most. Working with TitleMax affected me very positively and in a good way. I was able to pay some things off and get caught up on some stuff. I'm gonna be a couple of days behind on my payment but I'm getting everything together. The lady who helped me was very helpful.
This review made our day, Jordan! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 8, 2024
TitleMax was good. I was referred by a friend and because I needed it, I went with it. The lending process including receiving my funding took maybe 30 minutes. It was fast and easy, and I had no problems.
Thanks for sharing, Ashlee!
Reviewed Aug. 8, 2024
My experience with TitleMax has been bad. I pawned my title and they got over on me. The rep told me that I was gonna be owing them how much money for my car that's worth way more than what they gave me. It seems I can't get out of it. They're getting $275 a month which is too much.
Hi, Rudolph. Your feedback is valued and we would like to learn more. Please reach out to us at 1-800-804-5368. We look forward to hearing from you.
Reviewed Aug. 8, 2024
The loan process with TitleMax was a little slow because it was on the weekend, on a Saturday, and the lady said that everybody was working from home on that day. But she was good and everything went smooth.
Thanks for choosing us and sharing your experience!
Reviewed Aug. 8, 2024
I like that I could get more at TitleMax than I could anywhere else. The process took 45 minutes and the rep was good.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 8, 2024
I went to TitleMax and borrowed money for my friend then we paid it off the next month. We borrowed $800, and it was $981 payback. It was $181 for one month which is very high. It was good, being able to do it but it wasn't as easy as I thought it’d be. It took 45 minutes which was a little long. I would think it would be less than 30 minutes if you're a prior customer because they’ve got all your info. They were very friendly and helpful but it seemed there were way too many questions.
Thank you for sharing, Carol! We hope to see you again soon.
Reviewed Aug. 8, 2024
The representatives were very nice and the timeframe was very quick. I did the application online and the whole process took about 30 minutes. I had a nice experience with them.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Aug. 7, 2024
When I first went in, the young lady that took care of me wasn't a friendly, courteous person that I wanted to do business with. But at the time I really, really needed to get that business done, so I just went ahead on with it. But I wasn't that impressed with her attitude. The process that I went through was fairly easy. The percentage rate was high. My note was about 171 and the note that I'm supposed to be paying back is 200 at a time. But overall, I'd recommend Titlemax.
Thank you, Henry. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.
Reviewed Aug. 7, 2024
The process took less than an hour. It was good.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Aug. 7, 2024
The only part I didn't like was having to take pictures of my car because the pictures wouldn't take. But TitleMax' rep had to come out and do it anyway. It was super hot outside. So, it just wasted my time. There is a set time for payments, but they are tricky. Let's say my payment was due August 5th. It’s every 30 days. If I were to have paid July 30th, they would have taken that payment, but they would have put that to the principal and they still would have charged me my interest payment on the 5th. So, even if I paid early, they would make it difficult. There's no incentive to pay early. It would still go to want to collect a payment from me on the day it was due or it would change my payment date. But they said after three payments, my payment would drop. Don't do it if you don't have to. But the experience wasn't terrible. The rep was a nice guy.
Hi, Leslie. We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Aug. 7, 2024
It was a smooth and quick experience with TitleMax. It was better than I expected. I went to the Jonesboro office and the lady was very helpful. It was very easy with a debit card and the funds were transferred within minutes. It helped me get out of a bind. I never did a title loan or even thought about doing a title loan 'cause I didn't wanna have the fees, but you gotta do what you gotta do and for my first time, it was a great experience. People need to know if it's quick service and smooth routine they need, TitleMax is very easy and straightforward.
We are delighted to hear you had a pleasant experience, Shawn!
Reviewed Aug. 7, 2024
I got a loan on a van from Titlemax to help me get through a bad month. The process was good and the ladies in the office were friendly. I'm not happy with the interest but that's alright. Nobody ever is happy for the interest.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Aug. 7, 2024
The people from TitleMax were very genuine and very outspoken. They were very respectful, and they were funny. They talked a lot. I did a loan for a mobile car. The process was very fast. As soon as I left the building, I went to MoneyGram and they gave me my money. Everything was perfect.
That’s what we love to hear!
Reviewed Aug. 7, 2024
I liked everything about TitleMax. My lending processor was very nice, and the lending process took a little less than an hour.
This review made our day, Maria! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 7, 2024
Titlemax helped me take care of expenses that I needed to take care of. The lending process took about 30 minutes, and everything was easy. I'd tell people to try it out and they'll help them if they get approved.
This review made our day, Armando ! Thanks for sharing your experience at TitleMax.
Reviewed Aug. 7, 2024
If you're in a hole and you need money, go with TitleMax. The lending process is quick and that's what I like. I also used them back in 2010 and I had a car that I did a title loan with. This time, I got a car loan, and the rep was nice, patient and told me everything that I needed to know about it.
Thank you for sharing, Joshua! We hope to see you again soon.
Reviewed Aug. 7, 2024
The application process for a car title loan was easy. They required the title to the vehicle and a copy of my ID and Social Security. They didn't need to know much except for to make sure that my title was clear and owned. Then they took pictures of the vehicle. The application to approval took 30 minutes. The rep was kind. She well informed me about what was going on. She made sure I knew the maturity date, and she was very professional. I was very satisfied with TitleMax. I wouldn't have gone anywhere else. It was a convenience for me to pay my rent, and it was close to home. TitleMax is the easiest place you can get a title loan from. Just make sure that you pay your bill on time.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Aug. 7, 2024
I brought the title for my car and got a loan through Titlemax. The rep was very good. She was really polite and nice, and the process went quickly. Including my funding, it took about 30 minutes after she looked at the vehicle. My experience has been good so far. I needed the money at the time because I ran short, and Titlemax took me out of that situation.
Thanks for sharing, Chad! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.
Reviewed Aug. 7, 2024
A friend described TitleMax as the best place for me to go to for my loan, and it is an excellent place. The representative that I worked with had an excellent service repertoire and I understood everything she was telling me. Some people try to sell you something and you couldn't understand a word they're saying. I had to have my title and proof of insurance and the basics to get the loan. TitleMax has helped immensely. I was able to get things done that needed to be done. I had a couple of bills that needed to be paid that I was able to pay, and I was able to get my air conditioning on my car fixed. I had a good experience with TitleMax.
Thank you for sharing, Debra! Our team members work very hard to understand and meet our customers’ needs, and we are glad you had an outstanding experience at TitleMax.
Reviewed Aug. 7, 2024
The rep was great, and I got the loan in less than an hour.
Your feedback is highly valued, Christal! Thanks for sharing.
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