
TitleMax Reviews
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About TitleMax
TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.
Visit www.titlemax.com- Receive up to $10,000
- Get funds in as little as 30 minutes
- No bank account required
- No credit score requirements
- Pawns only available in Georgia
- Loans only available in 14 states
TitleMax Reviews
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Reviewed March 26, 2025
I had a very good experience with TitleMax! Everyone was very professional and Kind and Friendly! Everyone that assisted me at Title Max explained the process very clearly and understandably! I appreciate all their help! The office was very clean and there was plenty of comfortable chairs to sit in! They offered me water to drink, which I drank, and used their bathroom which had very good smelling hand soap! Overall, My experience with Title Max was Excellent! I Do highly recommend Title Max and their manager and the Employees!
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 25, 2025
They were very professional and did a great job. They made me feel comfortable and relaxed. Miss Selena was professional and very helpful. She did a great job. I would definitely recommend others to go to that particular store. I had a great experience with them and they were really good at what they do.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed March 25, 2025
They made sure I knew what they were talking about. And I was ok with what was being done. She was sweet. Made it feel like we know her for years. Would be happy to tell a friend about y'all. I was told how sweet they were and when I went there and seen that it was so true.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 25, 2025
Crystal W.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed March 24, 2025
I had the best experience and the most smooth processing of what I wanted. I am so grateful for such professional service I got at TitleMax. I will be back for more of your help in the future if needed. Please consider calling them for any financial help, they are there for you as they were for me. Thank you TitleMax.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 24, 2025
I started the process by applying online which was very easy. The TitleMax team in Columbus followed that up and sealed the deal with great customer service skills and a speedy turnaround. My overall experience was pleasant and stress-free.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 23, 2025
It is easy to get loan. They have the ability to draft the payment from your bank account as a convenient. You just have to be very visual to your payments as you pay, whereas the loan can get paid off early (within 5 months). You can do both a car loan or a personal loan.
Thank you for trusting us. We are here to help when you need us.
Reviewed March 23, 2025
The agent did not know what they were doing. They were preoccupied with other things such as working on their personal taxes. I was only able to get $600 for a very nice car. It took them forever to even process the application. I was very disappointed with the service.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed March 22, 2025
The manager at the local store was very unhelpful. Manager said call customer service. Customer service said call manager. Customer service hung up on me. Company is very rude and disrespectful. Value is overinflated and was loaned too much based on age and title brand. Would not do business again.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed March 19, 2025
Had great interaction with employees. They are very personable and professional. Helped me get approved for more than I was expecting. The company overall is good with working with people who need help and have no other options. I would very much recommend this place for people having financial hardships.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 18, 2025
Very professional and knows her job. I love the fact that I can pay down on principal as I go along which would lower rate. 10 years ago you did not have that, so ,i was paying the interest forever. It was a better experience and to have your bank account credited right away.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 17, 2025
The service at this location TitleMax is superior!!!! They make you feel welcomed and are very inviting!! Always answer any questions thoroughly! I highly recommend this location TitleMax on Farm and Durango!!! I would never go elsewhere for a title loan! Plan to continue my business with them!
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed March 17, 2025
I went to Titlemax on Marietta Hwy in Canton. Thomas and Pam were extremely helpful and helped me out in no time. Thomas was very good at and detailed about the process and how it works. Was very satisfied with my experience. I will say the price of credit is extremely high and I think Titlemax as a company takes advantage of the price but what can you do.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 17, 2025
Sales woman was nice and talkative. Very helpful and I got all the information needed within a timely manner, around 1 hour. Money deposited quickly, make sure you understand that the extension fee does not go towards the money borrowed, rather it just allows you to have more time to pay off the money you borrowed. Confuses some people.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 16, 2025
Everything went so smoothly. The office staff is so nice and informative. I like how upfront everything was. I appreciate the openness of how things work. I’m really glad that they’re all about helping me so that I don’t lose my vehicle. I would definitely refer people to them. I had the money in my account before I even left the store. If I am ever in need of money I would use them again. Thank you to everyone in the store for their help and kindness.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed March 16, 2025
Kayla was awesome. She explained it so that I knew what I would have to do to keep up with my payments. So that I would be in the Green. The other ladies that were there were very nice and also gave advice on how to pay over the 30 day payment to lessen the total amount given out.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 14, 2025
I thank you so much for being there when I need you at the most. The business is very respectful. The people are very respectful, generous and kind. They’re like a family to me now so I just wanna say thank you for all your help and in the later future. Thank you.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed March 13, 2025
"Dear TitleMax, I’d like to express my concern about the very high interest rates your company charges. I understand it’s a business, but these rates end up making life even harder for those seeking financial help. I think it would be important to reconsider these rates to make them fairer and more accessible, truly assisting customers instead of overwhelming them. A change in this direction would be greatly appreciated and would show a real commitment to those who trust your services."
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed March 13, 2025
What concerns me about Title Max is their practice of retaining the vehicle title after the loan is paid off. Title Max has an agreement with the DMV to have the title sent to them once the loan is paid off. This seems unethical—once the loan is settled, the title should be sent directly to the vehicle owner.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed March 12, 2025
We were helped very quickly and he was thoughtful and patient and professional. He explained everything and we qualified. It was easy to apply. I would definitely recommend Title Max to friends and family Because not many loan places lend. It's very hard to get a loan and in title Max it was not hard at all.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 11, 2025
Excellent service by representative. She was very attentive and professional. I have always had a great experience at the 83rd Ave and Indian School location. That is why I keep going there for my financial needs. i always get the funds I need and even though the interest is quite high, it gets me out of an emergency and I can get some peace of mind.
Thank you for trusting us. We are here to help when you need us.

Reviewed March 11, 2025
Xavier took awesome care of my needs. He was very patient. He was very informative and very kind. He was training Barbara and he still took time to explain everything and made sure I understood all of what he explained. I wouldn't have wanted anyone else to have taken care of my needs.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 10, 2025
The lady that took care of my title loan was very kind, considerate and very patient. Thank you however I feel that the finance charges are very high but at the time I needed it so I guess I'll try to pay it off early so I can beat some of the finance charges. Other than that I had a great experience. Thank you.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 9, 2025
I had a good experience, I was on the tail of closing and Mike stayed to help me out. He wasn’t hurried or put off he was very professional and easy to communicate with. I have never done a title loan before and he openly and honestly explained the process allowing me to weigh out my decision without pressure or push back. I appreciate him for all of his insight and assistance. Definitely recommend for a short term get you out of a bind plan!! They absolutely helped me and I got approved for more than I applied for so that was awesome!!
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 9, 2025
I recently encountered an issue with payment limits that I was not aware of, and I would like some clarification. After making two payments, I reached my limit and was unable to make an additional payment to cover the remaining balance. Unfortunately, I was also unable to transfer funds between accounts because the bank was already closed by the time I finished work. As a result, I had no choice but to make multiple payments online to ensure my balance was covered as best as possible.
The next day, I was surprised to find that additional fees had been applied, which seems unfair given that I was actively trying to make payments on time. I would appreciate an explanation of why these payment limits exist and whether any accommodations can be made in situations like this. I value your assistance in resolving this matter and would appreciate any guidance on how to avoid similar issues in the future. Please let me know if there are any options available to address this. Thank you for your time and support. I look forward to your response.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed March 8, 2025
Awesome service...Very comfortable. I would recommend them to anyone that needs assistance.. Your needs and comfort matter to them.. Very honest. It didn't seem like the agent was trying to patronize you just for your business. It seemed as though she was genuinely concerned and wanted to get you satisfied.
We are thankful for customers like you!
Reviewed March 6, 2025
Denise was extremely helpful and explained everything to me. The process was easier than I expected. Denise was kind and patient with me. Thank you Denise for being such a great asset to the company. It was a pleasure working with you. Denise was extremely professional and courteous. Thank you very much.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed March 6, 2025
The customer service was great. They were kind and patient. They answered every question that I asked with knowledge. I would recommend this business to everyone. They made me feel as if my business was important, they did an awesome job. They treated everyone that came in with respect. They have great customer service skills.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 5, 2025
SALMA Was very professional. She explained the entire process to me prior to my decision to to apply for the loan. The processing service, application process, and transfer of funds to my account, was quick. I would definitely consider doing business again here at this location in Plano Texas. Thank you!
Thank you for trusting us. We are here to help when you need us.
Reviewed March 5, 2025
I went in for a title loan and had the best experience ever. She was extremely helpful, made sure I understood the whole process and answered all of my questions perfectly. She chatted with my mom and I while waiting on the verifications and I am looking forward to working with her in the future. It was a great time!
We are thankful for customers like you!
Reviewed March 5, 2025
Listen, this was hands down the easiest, most hassle free loan I have ever gotten. I would highly recommend the Troy location for all you title loan. She made the process quick and painless and explained everything clearly. I'm a disabled veteran on a fixed income and due to an emergency situation I desperately needed a little cash to get me by. Which I was able to find thanks to TitleMax in Troy and the wonderful Pisces that took very good care of me. Thanks again.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 5, 2025
So very awesome to have them .. Best place to go and they so very helpful that!! I recommend you to always have great appreciation from this great woman that I appreciate everything and anytime I would need their help 🙏. Thank you Ms. ** and Ms. ** for all the help!!!
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed March 4, 2025
Terry ** - EXCELLENT SERVICE!! He was very informative, helpful, polite, respectful, efficient, and hopefully TitleMax knows what great employees they have at that location as Mr. **'s co-worker was excellent as well. Now, the outrageously interest is another story. A $70,000 profit over a $35,000 vehicle feels like highway robbery.
Thanks for sharing!
Reviewed March 4, 2025
The customer service was professional and they time spent approving the transaction was fine. Took longer to underwrite the matter than computer input. Would definitely use the service again on an as needed basis.
Thank you for trusting us. We are here to help when you need us.
Reviewed March 3, 2025
I pawned my title with TITLE MAX in Phoenix City Alabama on 13th Street. My loan providers name was "Mica" and she was very nice and professional. I will continue to go through her if I need to do another loan. Thank you Mica!!!. They are very fast and very responsive. The payback rate was low and they have great incentives.
Thanks for choosing TitleMax! We appreciate you.
Reviewed March 3, 2025
l was very satisfied with the results, l was greeted with kindness and respect, couldn’t ask for anything better, they were very helpful with everything, the outcome was very good, everything went smoothly, my questions were answered very pleasant, I was very satisfied with the whole experience, l don’t know what else to say, the experience with TitleMax was very rewarding and I was very happy with the outcome and I would recommend TitleMax to my friends.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed March 3, 2025
Bridget was phenomenal. Great personality & has the sweetest down to earth demeanor. Despite having to starting the application process over from the very beginning due to some hiccups with IT and the computer system from the beginning, she never got discouraged, handled everything with great humor, remained professional, was patient and still so kind and upbeat! She was very informative and answered all my questions. She explained all the paperwork in detail before I signed. She went above and beyond to make sure I had a great experience with TitleMax and issued me a $50 card for the IT delay which what she felt was an inconvenience to me (it wasn’t because she good company).
This review made our day! Thanks for sharing your experience at TitleBucks.
Reviewed March 3, 2025
It was really fast, quick, and everyone very friendly. Really helped me in a time of need to get of my situation at the time. Will definitely pay it off very soon due to the interest. Overall a very delightful experience. Thank you to the wonderful staff for your help and calls to make sure everything went well.
Thank you for sharing! We hope to see you again soon.
Reviewed March 1, 2025
I first called TitleMax on Everhart. I then went into the office and I met with Alex. I have to say he was extremely thoughtful and knowledgeable. Alex was able to explain both Title and personal loans available. He made my experience pleasant and quickly expedited the process. I would highly recommend calling or walking into TitleMax. I will now be able to get my car fixed. Thank you Alex and TitleMax. And, no I was not paid to write this.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 27, 2025
People were nice and friendly. Very helpful. Convenient to my home, fast and expeditious. Thanks but I wish the interest rates were much lower. I feel that you guys take advantage of people in need. 25% interest between broker and other fees are very excessive. God is going to see what you guys do and when the time comes to leave this earth, I hope you are forgiven.
Your feedback is highly valued! Thanks for sharing.
Reviewed Feb. 27, 2025
My wife & I had a wonderful experience with Ashley. She was very friendly and professional. She explained all our options in detail and made us feel comfortable with our decision to get a loan. We have been very satisfied customers for over 6 years. I will recommend Title Max to all my family and friends.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 27, 2025
Very unsatisfied my first loan. I was approved for 1500 and pay it off on time less than a month. This loan y’all only approved me for 650, not happy, will not get loans from y’all again and couldn’t give me reason why my loan was lower this time
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Feb. 27, 2025
Liana was fantastic. She walked us through the entire process in detail. Very pleasant to work with and highly recommend working with her in the future. My overall experience at the office was phenomenal and everything was handled in a very short period of time. I recommend anyone should at least give it a try.
We are thankful for customers like you!
Reviewed Feb. 24, 2025
On 01/21/2025 I visited TitleMax on Winchester in Memphis, TN to apply for title loan. I must say the customer service was so professional and pleasant. I really enjoyed being there. They went above and beyond to get me the best loan and they did. I will be referring other customers, because it really helped me.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Feb. 23, 2025
Great customer service, very fast and friendly. Also the ladies were very knowledgeable and professional. The man that answered the telephone was vey honest and helpful as well. Plus having store open until 7pm is a good idea. Thank you so much. I will definitely come again. And also given a bottle of water as well.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Feb. 23, 2025
My wife and I sold our home and are purchasing a new modular home to downsize due to our age and health. We did not want a mortgage anymore and wanted to pay cash for our new home. We came up a little short and Bill and Lily were very kind and thoughtful. They were able to get us enough in our title loan to close our gap. My stress level went down after they helped us.
Thank you for trusting us. We are here to help when you need us.
Reviewed Feb. 22, 2025
Customer service was outstanding. Both ladies in the office were awesome. They were upbeat, explained everything very thoroughly, and answered all of my questions, even if I asked them numerous times. I recommend them to anyone if you need a quick loan. The process was quick. I was in and out in a flash with the money I needed.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Feb. 22, 2025
My representative was Marylan. She was very polite and informative and very thorough. I was very pleased with her customer service. She asked me if I understood everything. She went over all of the information, my loan, the process and letting me know that if I needed anything to give Titlemax a call anytime. I will be referring Titlemax to my friends and family that may be in need of loan. Thank you.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 22, 2025
From the time I enter the business was greeted with appreciation by staff. Over transaction went smoothly with great explanation. Money was transferred to bank quickly within minutes of approval. There is also a second option I didn't know about which was perfect for my situation. See TitleMax Agent Mr. ** who I strongly recommend. Again thanks. Respectfully.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Feb. 22, 2025
Many thanks to David of the Savannah Highway office in Charleston, SC for superb service at a time when I needed help. David was personable, knowledgeable and efficient. He managed to handle client needs and take care of office needs thoroughly with professionalism and style without the assistance of another office manager. Thanks so much David!
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Feb. 21, 2025
Miss Lupe was very helpful and caring about the situation and I was very happy with her. I, would send all my friends to see her at her location she was very helpful. Thank you Miss Lupe. I would recommend her to any and everyone who is in need of her service. A very happy person to work with in times of need, very helpful and caring.
Thank you for sharing! We hope to see you again soon.
Reviewed Feb. 21, 2025
It was quick and easy and I enjoyed doing business with y'all. After I pay this loan would consider getting another one from y'all. I appreciate what loaned and maybe next time I can ask for a little more money. I would really like to thank y'all for what did for me.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Feb. 20, 2025
She was extremely professional along with being very helpful I could not have asked for a better representative. I was more than satisfied with her professionalism and she was very helpful. She was very exact on the picture taking. I would definitely be willing to use this business again if needed because of her alone
Your feedback is highly valued! Thanks for sharing.
Reviewed Feb. 20, 2025
Was very pleasant working with the office on Stage Rd in Bartlett TN..Everything was explained perfectly. Great experience there. I would gladly tell my family, friends of how helpful & easy the process was. I am truly grateful to find a place that really helped me out of a difficult situation.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Feb. 20, 2025
Vanessa at the TitleMax on Broadway Rd in Tempe Arizona was super helpful. She made the whole process easy. Explain all the important information to me. The time to get approve was instant (30 min) or so. If you need a loan fast this is a great resource.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 18, 2025
The staff was so helpful Stephanie and Rosie made me feel so relaxed explaining every step of the loan process and was so patient with my questions. I had a great experience overall. The office was so welcoming and even the bathroom 😄 the process was very fast and I left with the money in my checking account right away.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 17, 2025
The process was very easy. Blanca, the manager, was very personable and professional. I have used TitleMax before for both title loans and personal loans, and it's always a quick, smooth process. I would recommend it to anyone who needs a short-term loan. I personally prefer to do the personal loan, but I think either type of loan is good.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Feb. 17, 2025
Cory was delightful. He was welcoming, and professional but also had a great sense of humor. He made the good process go by in no time. I will be sure to come back to Title Max for my future loan needs. The payments are doable as well as a fantastic interest rate.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 16, 2025
The people I worked with Anna and her manager was awesome. I have PTSD and I usually don't like talking but they made me feel so comfortable. I will definitely recommend this location. They helped get this loan so I can get a new cane and pay my physical therapy bills. I had a stroke and life has been definitely challenging for me. They don't know much of a blessing they are to me and my mom.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 16, 2025
Good people. Simple process. Amazing worker. Fast service. I will definitely recommend this exact TitleMax to anyone in need. They got me in there fast and the process was very simple. I do wish they would’ve gave me more money, but I understand they got a business to run. I do wish I could get approved for more.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 14, 2025
Very courteous, friendly and professional service staff. Title Max is an available, convenient and temporary financial assistance solution in a time of need. The application process is simple, quick and the contractual agreement is well explained and understood. Would recommend to anyone I know, but it is not for everyone. That's it, that's all I can say.
Thank you for trusting us. We are here to help when you need us.
Reviewed Feb. 13, 2025
Kamauri was absolutely amazing. He was extremely professional, respectful, and knowledgeable. He was prompt in his response to my online application, and followed up the next day to thank me for my business and to make sure I didn’t have any questions or concerns. He is a great representative of your company.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 13, 2025
Great customer service by Ronica. She explains everything you need to know. Willing to answer any questions and provides information clearly. She explains all services offered at the location, and the prices are very reasonable. Hours are great since they close until 7pm. Office is clean and has a great atmosphere.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 12, 2025
The lady was very kind and attentive as well as very informative. Will definitely recommend. Everything was quick and easy. I came in, took a seat, I was immediately offered a drink and she walked me thru all the agreements before getting my signatures. Also advised me of the good promos for reffering a friend and tax preparations.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Feb. 12, 2025
LET ME TELL YOU ABOUT THIS LOCATION! The 2 ladies who work at this office were so nice and friendly! Most of the time, getting a loan isn't something easy to deal with, but they make it comfortable, convenient, & respectable! I highly recommend TitleMax on the corner of Long Point Rd & Wirt in Houston, Texas!
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 11, 2025
The lady was very nice and helpful. She went the extra mile to ensure that I had a great customer experience. She also mentioned that Title Max does taxes now. Not sure if I’ll use them or not because I do my own taxes most of the time but that’s was nice of her to mention to me.
Thank you for trusting us. We are here to help when you need us.
Reviewed Feb. 9, 2025
I had a GREAT experience! it was quick and easy. Shameeka at the Batesburg SC office was awesome. She is very knowledgeable and provided great info including options. I would recommend them and to ask for her. If you are in need of these type services, Titlemax would be the best company to choose.
Thank you for trusting us. We are here to help when you need us.
Reviewed Feb. 9, 2025
It's always a pleasure to go in and sit with Christi. She is awesome she makes me feel comfortable and we have a great time every time. I did the fat track and got there and she didn't know I had done everything before hand. This time the process was easy peasy. Thanks again.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 9, 2025
GIRLS WERE REALLY KNOWLEDGEABLE. NICE. GENERAL. MANAGER TO THE POINT AND PATIENT. SHE GETS IT DONE..SHE GETS 10 STARS. Quick but good..smiled the whole time..put ideas together.Great, kind, friendly pleasant. Manager she's one of a kind. MIGHT thought I knew her for yrs..has a way about her.. I will be back and referring people. The vibe is the best. Very pleased with everything.
Thank you for trusting us. We are here to help when you need us.
Reviewed Feb. 9, 2025
The two lady were very friendly and nice. Took care of me respectfully. Yes I would recommend it. They get you what you need. The store was very clean, didn’t have to wait 2 and 3 hrs. We talked while waiting on the request. They went over everything with me.
Thank you! Let us know if we can help with anything in the future.
Reviewed Feb. 9, 2025
Amy & Destiny were simply AMAZING to work with. They made the entire process simple and smooth. They are very personable with customers and take pride in their work. They are knowledgeable and work great together as a team. I was impressed by the ease of the transaction. Will definitely use again!!
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 8, 2025
I am pleased with the great customer service and friendliness, including the promptness I got when I walked in the office. This two representatives were the best I have met in such a long time. Thank you so much for making my experience the best ever. I will recommend this please to all my friends and people I know.
Thank you for trusting us. We are here to help when you need us.
Reviewed Feb. 8, 2025
My receptionist was very professional. What I couldn't do she showed me. My phone was running slow, kept kicking me out and she helped 100%. She didn't take all day. Very nice lady. Thank you for your help. I would definitely recommend my friends and family and the wait wasn't long at all.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 7, 2025
This was an emergency and I needed funds quickly. I had gotten an email from Title Max and made an appointment. They are so nice there. The lady waited for me and was so respectful. The process was easy and quick. Thanks again for all the kindness and helpful support.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Feb. 7, 2025
Last Saturday I was in dire need of a loan! I had the pleasure of meeting a very Professional and friendly agent whom took very good care of me! Thank you soooo much Destiny!!! You rock!!!❤️❤️❤️❤️❤️ Next time I need a loan I will surely come back to Title Max! You get in and out! Thank You so much!!!
Your feedback is highly valued! Thanks for sharing.
Reviewed Feb. 6, 2025
It was a very great experience. The ladies were very nice. Welcomed me in. They were very polite. The process was very easy. They explained everything to me. Every 30 days either I pay the amount or pay to extended for another 30 days. I will come back. The amount was very reasonable. Thank you again Title Max. You will see me again. Joe ** owner
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Feb. 6, 2025
I recently went to the TitleMax location on Sunset in Henderson, NV. I worked with Cherry, she’s amazing to work with. Not only does she address each person as they walk in, she continues to make you feel important. Wow can she multitask! Each time I have been at that location Cherry and Ashley have been amazing and wonderful to work with. Hands down the best customer service!
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 5, 2025
They were fast, friendly and acted in a professional manner. I arrived there. Though it was almost closing time they acted very fast. We cooperated and the process went smoothly including inspection of the car with the other custom service member. Upon waiting for 15 minutes for confirmation from the bank, I signed the documents and finalised everything. Though I didn't cash the same evening due to the closure of Money Gram stores I managed to do it in the morning. I really recommend someone who wants to get a loan from Title Max.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 4, 2025
Anna is superb. She welcomes everyone in with warm arms and walks them to their car to say thank you. I have been at this TitleMax for years and she is the best I have ever had service me... efficient, fast, right on... I have seen her handle 3 people at once. I will continue to go to this office as long as Anna there.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 4, 2025
I would not advise taking out a title loan, as the interest rates are the most predatory lending I have ever come across in my 7 some decades on this earth. On less than a $4000 loan my monthly interest payments are over $500 a month, and that's not reducing the principle. After being ill for a while I find myself struggling just making the interest payments. I fear that I may never be able to pay off this loan.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Feb. 3, 2025
I called and was told by the young lady to bring the required documents. When I arrived the atmosphere was very welcoming, and smelled soooooo good. The young lady was very good. She knew her stuff. They both were very, very helpful. I will continue to deal with this location❤️❤️
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Feb. 3, 2025
I did my application online and it was very easy and convenient fast process. I was in and out. They call me and text me to verify my appointment. I was there at 10 am and was out quick. I did not think it was so easy. I took pictures of my car on the app so everything was ready for my appointment.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Feb. 3, 2025
I was amazed at easy this transaction was. The people were friendly and helpful. I'll be back! Plus will tell my friends about my experience. Everyone once in a while comes up short on funds. This was easy and painless. The people were so helpful and courteous. That's all folks. I appreciate everyone there...
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 2, 2025
I walked in to TitleMax randomly and was assisted by a professional and attentive lending officer who listened to my needs and completed the contract efficiently. The process was straightforward and easy to understand, which I appreciated. Overall, they did everything the way it needed to be done. I completed everything in-store rather than online, and if I were to rate their service, it would be top-notch.
Thank you for trusting us. We are here to help when you need us.
Reviewed Feb. 2, 2025
I loved the way I was treated it was like family. The young lady that waited on me made sure I understand everything and answered all my questions, I want thank her so much and TitleMax for being there for me. It was an awesome feeling getting the help I needed 😁, this is the place to go when you need help with anything, so people please give them a call there in Cape, and are by far the greatest place to go to. And friendly.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Feb. 2, 2025
Fast and easy, thank you, the employee that did my account was very good. I've went to other places and I've been offered more but she tried to help out as much as she could. I'll be coming back to get more help. Hopefully we can get me more money since I've had amazing credit with y'all.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Feb. 2, 2025
The process at TitleMax was easy and fast. It took less than an hour. The reps who helped me were nice and polite.
Reviewed Feb. 1, 2025
I met with Lizbeth ** at the Wayside Drive location this morning. She is a true professional! She made the process easy for me. Also, I was impressed how she interacted with the walk in customers. Look forward to doing business with her in the future. Mary R
We are thankful for customers like you!
Reviewed Feb. 1, 2025
I was trying to buy a car from a private owner and I didn't have enough money. So, he took me to TitleMax. He pawned the title, put the title in my name for the pawn, and he was paid the money for the vehicle. Then I was supposed to pay it back. But we had a problem because one time, when I drove the car that I bought from him, it just completely shut down. So, I gave it back to TitleMax and they were supposed to clear that loan. But I don't know what happened there.
This time around, I needed a quick loan because I was trying to pay for my school tuition as well as my sister's. I remembered that we did that with that car, so I went to TitleMax. Even though I wasn't able to get what I was asking for, I still went and got a small loan. It helped me out a lot. Also, the lady who I was working with is one of the sweetest people I've ever met. Her name was Rosie and she was very professional and knowledgeable. She had that very bubbly personality and a very contagious laugh.
While we're waiting to get information back about the loan, we talked about some of the stuff that I'm going to school for, because she went to school for the same thing. She gave me a little advice in that area as well. I also got a little history on her, her coming down from a different area and trying to establish herself here, which is something that I could 100% relate to because I came from a different state too. At the time, I was doubting and was thinking of just waiting for the next semester. But interacting with her alone gave me that little push to keep going with what I was doing. If anybody was in a situation that I was in, I would tell them to go talk with her or anybody there.
I also use the website of TitleMax and in the beginning, everything worked well. But later on, I had a little bit of an issue trying to get back into it because I had to change phones. I showed Miss Rosie that I had completely broken my phone and I couldn't see anything. But then I put my account on my husband's phone, and I was able to get in there and look at everything. Everything that I needed to find was easy to find. Miss Rosie also told me how to use their website if I wanted to do another loan on a different car. She really walked me through everything and she told me that if I had any questions, I shouldn't hesitate to call because she would be there and she would help me.
Your feedback is highly valued! Thanks for sharing.
Reviewed Jan. 31, 2025
I recently borrowed $1,500 from TitleMax, which I have to pay back as $1,700. I first heard about them on TV and decided to visit their location. The place was clean, and the staff were really nice. The representative who assisted me was both kind and respectful, helping me to get exactly what I needed—a title loan. The whole process took about 35 to 45 minutes. If a friend were to ask me about TitleMax, I'd recommend it as the place to go.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Jan. 31, 2025
Sherenda and Chloe were awesome helping me to apply and receive a loan. The money I needed was transferred to my checking account immediately. The process was easy and efficient. I would recommend Title Max to friends and family if they need a short term loan. Thank you for your help. Daryl
Thanks for choosing us and sharing your experience!
Reviewed Jan. 31, 2025
My agent was Carlos, and he was very helpful from the phone call to the time I stepped in the office, Even after leaving the office is called to see if I had any other questions. He has very good customer service and I appreciate all the informal information I received from him.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Jan. 31, 2025
David was so helpful and he made the title loan process so easy and straightforward. He gave me all the needed information to make an educated decision. I was in and out in an hour and I had the money I needed to make ends meet this month. I was so happy to drive my car away without having to sell it.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Jan. 31, 2025
I had an interesting experience with TitleMax. I discovered them while driving around and I decided to stop by after a not-so-great visit to one of its sister stores. The loan process was pretty efficient, taking around 40 to 45 minutes. The person assisting me was extremely courteous and thorough, although there was a minor delay due to an issue on the computer's end, not her fault. The loan provided helped us out a bit and the terms are great.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Jan. 31, 2025
I learned about TitleMax through commercials, word of mouth, and online, plus there's a local branch in my town. My experience with TitleMax was smooth and without any major issues. The lending officer was professional, handling everything efficiently and quickly. While I wasn't necessarily 'impressed,' I appreciated the professional mindset she maintained throughout.
The loan significantly helped me when my wife was involved in a fender bender with an uninsured driver, and I needed funds to repair her car. If a friend or family member ever needed financial help, I'd definitely recommend TitleMax as a good option.
The overall experience was great. I opted for a title loan, for which I only needed my car title and license. The representative inspected my vehicle by taking pictures inside and out. The process from application to approval took about 15-20 minutes and was flawless, with no areas needing improvement.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Jan. 30, 2025
I recently found TitleMax through an online search and chose them based on positive reviews. I needed a title loan, and the entire process was impressively fast and straightforward—it took less than 30 minutes from application to receiving the funds. This quick service significantly eased my immediate life stress and resolved my issues efficiently. The customer service was excellent, and the repayment terms were fair, earning them a full rating from me. Although I haven't used their online tools yet, my experience so far has been overwhelmingly positive.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Jan. 30, 2025
I chose TitleMax for my title loan after a quick search on Google. The lending officer who assisted me was incredibly nice and offered excellent customer service. The whole application process was straightforward and easy, and there wasn't anything I felt needed improvement. Overall, my experience with TitleMax was very positive, and I would definitely rate them highly. I also had the opportunity to use their website for part of the application, and it was very user-friendly.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Jan. 30, 2025
I had a positive experience with TitleMax a few years ago, which is why I decided to use them again. The loan process was very easy, and the customer service was excellent. The representative made everything simple and was very informative, helping me set up my account without any hassle.
The entire process took about 45 minutes, and I didn't have to upload any information as everything was handled at the location. If a friend asked me about my experience with TitleMax, I would definitely encourage them to use their services.
However, I was not satisfied with the interest rate, as it was too high for my liking. Overall, while the service was excellent, the cost does affect my overall rating.
Thank you! Let us know if we can help with anything in the future.
Reviewed Jan. 30, 2025
I first heard about TitleMax when I saw their sign while driving down the road in Huntsville, Alabama, and I also found them through a Google search. The location I visited was on University in Huntsville. The atmosphere there was good, and I have no complaints.
The customer service was wonderful; I genuinely felt like I met a friend. I got a title loan, and for that, I had to bring my vehicle, the title, my license, and some references. The entire process was very quick, taking only about 10 to 15 minutes.
I opted to receive my funds as a paper check so I could cash it myself, rather than having it deposited directly. If a friend were to ask about my experience, I'd tell them it was a good experience—much better than I expected and definitely helpful.
We are so glad we could help you! Let your local TitleMax know if you need anything else.
Reviewed Jan. 30, 2025
I recently came across TitleMax while browsing online and decided to go with them for my lending needs. The process was smooth and efficient, taking only about 30 minutes online. The loan officer was extremely nice and professional throughout. I felt the entire procedure was satisfactory and there was nothing that I thought needed improvement.
Overall, I'm very satisfied with my experience. I appreciated the no-interest policy if paid within 30 days, which really helped me when one of my cars was in the shop and needed fixing. I would definitely recommend TitleMax to friends and family. They were very helpful, and I had a good experience dealing with them.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 30, 2025
I first heard about TitleMax through commercials, and although there wasn't any special reason why I chose them over a different company, my experience with them was great. The lending process was explained to me very clearly and wasn't complicated. The lending officer I worked with was really great, making everything perfectly clear and he was someone I would deal with again.
I went to the TitleMax location across from the blood bank on Government Street, by the loop. To activate the loan, all I needed to bring was my identification and title. For the vehicle inspection, the representative walked around, took pictures of all four sides of the vehicle, and took the VIN number from both the door and the dashboard.
The experience helped me pay a few bills, which was my main reason for going there. I'd definitely recommend the location I went to, as they were courteous and nice to me. I would rate my experience with them as a 4 out of 5.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Jan. 30, 2025
I recently had an experience with TitleMax and found it to be quite positive. I pass by their location nearly every day, and when I had an unexpected expense, I decided to give them a try. The lending process was impressively smooth and quick, taking about half an hour.
The manager, who I believe was named Lynn, was incredibly helpful. He was knowledgeable and answered all my questions, making the experience hassle-free. This level of service made me confident in the process.
I opted for a title loan, which required my title and a few signatures. The representative also took several pictures of my vehicle as part of the procedure. Overall, the experience was easy and straightforward, helping me out of a tight spot without any issues. I would definitely recommend TitleMax to friends and family for their efficient and friendly service.
Thank you! Let us know if we can help with anything in the future.
Reviewed Jan. 30, 2025
I used TitleMax for a title loan because it was my only option at the time. As it was my first experience with a title loan, I was initially unsure about the process. However, the lending officer I dealt with was very nice and straightforward, which made the process seamless and quick. I found it easy and uncomplicated, and all my questions and concerns were addressed promptly.
There were no issues throughout the experience, and everything was handled fine. I also used the TitleMax website to create a profile, which was straightforward and easy to navigate. Overall, I am completely satisfied with the service provided by TitleMax.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Jan. 30, 2025
I first heard about TitleMax through my girlfriend, who mentioned they were the best option, so I decided to give them a try. The entire process of getting a title loan was easy. The representative at the location was very helpful, which left a positive impression on me. Overall, I would rate my experience with TitleMax as excellent.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Jan. 30, 2025
I decided to use TitleMax for a title loan because it wasn't too far to my home. The lending officer who assisted me was cool, down-to-earth, and helpful and the entire procedure was quick, taking only about 30 minutes. Overall, I was satisfied with the service and would rate them 4 out of 5 stars.
Thank you for sharing! We hope to see you again soon.
Reviewed Jan. 30, 2025
Staff was wonderful and very helpful, will definitely recommend to family and friends even strangers. The loan process went well and the wait time was immediate. Staff walk you thru the app and tells you about the contract before signing. Thank you so much to the staff for assisting me with questions and much more. Y’all are awesome
Reviewed Jan. 30, 2025
The TitleMax location I visited was quite nice and clean, and the staff was very courteous. I was particularly impressed by how friendly the person who assisted me was. The entire process took about 30 minutes, which I found reasonable. In terms of rates and fees, everything was fine with me. I had heard they were good to deal with, and overall, I'm pleased with my experience and would rate it 5 stars. The customer service deserves 5 stars as well, and I'm completely satisfied with the price I paid for their services.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Jan. 30, 2025
I recently interacted with TitleMax for a lending service. Initially, I was aware of them because I had applied before, though I hadn't actually used their services until now. The lending process was satisfactory. I encountered a minor delay because I didn't have all the necessary documents, resulting in having to return the next day. The staff was accommodating and paused the process until I could provide the required information.
The lending processors I dealt with were friendly and made the experience pleasant. Using TitleMax's services helped alleviate some stress I was experiencing at the time. Overall, my experience was positive.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 30, 2025
I recently had an experience with TitleMax when my husband and I were navigating a tough financial situation. TitleMax is quite prominent in my area, and my husband suggested we try them out for some financial assistance.
Our visit to the location was more pleasant than expected. The rep who assisted us provided excellent customer service, answering all my questions with patience and clarity.
Regarding the rates and terms, I found the interest rate to be quite high, which was the only downside to the experience. Despite this, if a friend or family member asked about my experience, I would recommend TitleMax. Overall, I would rate the experience a 5 out of 5.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Jan. 30, 2025
I visited the TitleMax location in Shelville for a title loan. This wasn't my first time dealing with them, but it was a new person assisting me this time around. They were very helpful and took the time to go over everything with me, ensuring that it was done correctly. They managed all the necessary document uploads, which made the process seamless for me.
If a friend were to ask, I'd say my experience was good. The person who helped me did a real good job, and I was quite satisfied with their service. On a scale of 1 to 5, I would rate the service a 5. The cost was on the higher side, but since I needed the money at the time, it was manageable for me; I'd rate that aspect a 4. Overall, my experience with TitleMax was positive, and I appreciate their efficient service.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Jan. 29, 2025
I've used Title Max in the past, they've always done right by me... A couple of months ago I utilized them again, Melissa was very professional. I had to utilize Title Max again... Paid the account within a month... If I need anything else I know they'll be there for me again.. Thank you Melissa and TitleMax. ~V
Thanks for choosing TitleMax! We appreciate you.
Reviewed Jan. 28, 2025
I was very satisfied with my experience at TitleMax. The staff there is very friendly and very knowledgeable in the field. The application process was very smooth and quickly processed. I was in and out with my loan in less than 30 minutes. Topnotch corporation. I would definitely recommend TitleMax services to friends and family. 100 o/o A+.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Jan. 26, 2025
Business is business. I do not recommend anyone who has personal difficulties that need money to use a title pawn. Try a finance company first. Pawn interest are dangerous. I will not have Bryce come get my vehicle. I will pay off my loan that I received to purchase equipment and license's that I need for my Barbering business.
We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.
Reviewed Jan. 26, 2025
The agent that assisted me was nice, he was knowledgeable about the process, the decision came and it didn't take long. I will recommend TitleMax to anyone who is in need, with a quick fast service, TitleMax would be a go to location, there all over the valley.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 25, 2025
Friendly and easy. We needed some extra cash to fly to a funeral and I had no other options so I went to Title Max. I am a little worried about the way they structured the contract but I am very confident that I can make the payments on time otherwise I would not have taken out the loan. It was fast and easy and money was deposited into my account in a matter of minutes.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Jan. 24, 2025
Milton was very professional, he explained the details of the loan very well, and was helpful with filling out the application. The transaction was done in a timely matter. I didn't have any problems with receiving the money from the loan. It was my first time getting a title loan, it was a good experience, will recommend. Thanks so much.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Jan. 24, 2025
Awesome service. Very courteous and polite! Would recommend this store to anyone. From the time I walked in until the time I left, there was never a dull moment. We talked about another. And that old school music. They had me singing and everything. That's how customer service is supposed to be.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 22, 2025
Was a speedy process to get the loan and representative was very helpful which I appreciate, but loan is very very expensive. I would use Title Max a lot more if they were competitive with their interest on loans, I have net 30 accounts so sometimes I need access to more capital.
Thank you! Let us know if we can help with anything in the future.
Reviewed Jan. 22, 2025
I had a great experience with Title Max because when I needed a quick money loan to catch up on bills. They were there to save the day and I paid my bills and caught up. I'm so thankful for this loan company and the employees were very kind and helpful.
Thank you for sharing! We hope to see you again soon.
Reviewed Jan. 21, 2025
I got behind on my account. My car was repossessed yesterday. Within one hour, I had paid what I owed. It is now 26 hours later. Still don't have my vehicle back. No one can/will tell me where my car is or when I will get it back. The manager of the Lufkin store told me it would be in Longview (2 hours away) at 11 a.m. today. It's still not there. He cussed me saying "I don't give a damn" when I told him our call was being recorded. Just want to know when I can get my vehicle. I will never do service with this business again. Have an appointment Thursday to speak with an attorney. Lawsuit to follow.
Reviewed Jan. 20, 2025
Excellent customer service, loan was quick easy and very accommodating. I would definitely recommend them to friends and family. The app is user-friendly and avoids having to travel. Definitely a 5-star business in Wausau. The application process was very fast and easy, I was approved in minutes. The direct deposit was instant and I had my money before walking out the door. The workers went above and beyond their expectations to help me out.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Jan. 20, 2025
The woman who helped me was very nice and went above and beyond to help me. I think her name was Tish but I could be wrong. She explained everything to me and made sure I understood. While doing the process we talked about little things and laughed. Very friendly and will refer anyone to that location.
Thanks for choosing TitleMax! We appreciate you.
Reviewed Jan. 18, 2025
Jessie was great. He was very friendly and explained the process with fidelity. The process was quick and easy. The building was clean and uncluttered both outside and inside. Jessie made me comfortable and ensured I understood everything. I did have some issues with the deposit but it was based on my bank but Jessie checked to see if he could help fix the issue without getting upset.
We are thankful for customers like you!
Reviewed Jan. 18, 2025
They agent that helped me was very nice. Also the whole process was fast. I will recommend Title Max to my friends and family. Also, I like that Title Max is open until 7 pm. And because Title Max has so many locations it was easy to find one near me.
Thank you for sharing! We hope to see you again soon.
Reviewed Jan. 17, 2025
Lily gave exceptional great service to me and made a stressful time very pleasant to me. I highly recommend seeing her at Title Max if you're in need of a loan. I never thought I would have to do this, but Lily explained everything in detail and made the guessing a probability.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Jan. 17, 2025
When you are to the point of having to get a loan against the title of your car, you are at your lowest, it was the only option left. You're embarrassed, humiliated, mortified! And the two young ladies working made us feel completely at ease, I forgot just for a few minutes how bad my life is going right now.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 17, 2025
I got a title loan from TitleMax and it was an easy and smooth process. It took maybe 30 minutes but no more than an hour.
Reviewed Jan. 16, 2025
Josh had great customer service skills. Very willing to help and answer any questions I may have had. Will use TitleMax again if needed. TitleMax a great place to do business. Will recommend to friends and family. Thanks Josh for your service and your great customer service skills.
Thanks for choosing us and sharing your experience!
Reviewed Jan. 16, 2025
I needed quick access to cash and found TitleMax through a Google search. Their location was conveniently close to my home, which is why I chose them. The lending process was impressively fast and straightforward. I entered my information electronically, which was easy, and everything was completed quickly.
I worked with a knowledgeable representative who was efficient in providing the information I needed and answered my questions regarding interest rates and repayment options. She made the whole process smooth. From application to approval, it took about 90 minutes. It was reassuring to solve my cash flow issue swiftly, alleviating some stress.
Thank you! Let us know if we can help with anything in the future.
Reviewed Jan. 15, 2025
I first discovered TitleMax while browsing online. The lending process was impressively fast, taking less than an hour. The representative who assisted me was very helpful throughout the process. TitleMax made a significant impact on my life by alleviating stress during a period when I was out of work due to an injury. Overall, I would rate TitleMax a 4 out of 5. The customer service was excellent, deserving a 5-star rating, while the sales and marketing processes earned a 4. I rated the price, including rates and terms, a 3. I didn't have a chance to use their online tools or website, so I can't provide a rating for that.
Thank you for taking the time to share. Your review means a lot to our team!
Reviewed Jan. 15, 2025
I heard about TitleMax through word of mouth from people who have previously dealt with them. The overall lending process was great and took about 20 to 30 minutes. I completed the application online, and when I visited their office, they only needed to do the inspection and appraisal. After receiving a text with the appraisal amount, I was all set. Working with TitleMax has definitely helped relieve some stress in my day-to-day life. I would give my experience a 5 out of 5 star rating. The customer service, pricing, including rates and terms, and their online tools and website all deserve top marks in my opinion.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Jan. 15, 2025
I first heard about TitleMax through a TV advertisement. Their location in Saraland was nearby, which made it convenient for me to go with them. The lending process was straightforward, and the rep I dealt with was nice, polite, and personable. The entire process took 20 minutes. This experience was very helpful and came at a time when I needed it most.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 14, 2025
The rep at TitleMax was good. Everything went smooth-sailing. Mark Anthony was awesome. I was impressed with his demeanor and his willingness to get the job done effectively and swiftly, and his personality too. He's a people person.
Reviewed Jan. 14, 2025
I chose TitleMax because they were conveniently located. The lending process was quite easy. It took around 20 to 30 minutes from application to approval. The representative I dealt with was a nice person, although nothing specific stood out about her. Overall, the experience was helpful as it allowed me to manage a situation I needed to handle. I would recommend TitleMax to family members or friends if they need something done, as they are efficient in taking care of business.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Jan. 14, 2025
I recently discovered TitleMax through the internet and chose them primarily because they were conveniently located near me. The guy I dealt with was awesome. The whole transaction was efficiently handled, taking only about 45 minutes from start to finish. Throughout the process, the representative was attentive and answered all my questions without rushing. Overall, my experience with TitleMax was positive, with no issues or concerns.
Thanks for sharing!
Reviewed Jan. 14, 2025
I needed a loan using my car's title, and despite my initial frustration with the process due to my lack of familiarity with technology, TitleMax's customer service was outstanding. A young lady there was incredibly knowledgeable and patient, guiding me through each page and step of the application. She explained everything clearly, ensuring I understood every part without feeling rushed or confused. Even when I struggled to locate my car's VIN, she calmly suggested I Google it, and we found it together.
TitleMax’s support was more than helpful—it was a blessing. They provided the funds I needed at a crucial time, especially with my mom dealing with brain cancer and the ensuing financial strain. The entire lending process was smooth and significantly less time-consuming than I expected. The staff member's empathy and professionalism were remarkable; she truly went above and beyond to make sure I felt comfortable and informed throughout the entire transaction.
Overall, my experience with TitleMax was exceptional. The excellent customer service and understanding staff deserve high praise. I would definitely recommend TitleMax to others in need of similar services.
We are so glad we could help you! Let your local TitleMax know if you need anything else.
Reviewed Jan. 14, 2025
I first learned about TitleMax from a friend, who recommended their services. During my experience with the loan process, I found it quite pleasant and efficient. The process took around 30 minutes as I was deciding on the amount I wanted. The staff was helpful and answered all my questions, making the transaction smooth and quick. Overall, I am satisfied with TitleMax, especially with how supportive and personable the representatives were throughout my experience.
Thank you for trusting us. We are here to help when you need us.
Reviewed Jan. 14, 2025
I obtained a title loan from TitleMax, and the overall lending process was good. It took about 20-30 minutes for the whole process. The lending processor was really friendly and a very nice lady. This experience with TitleMax helped me get money so I could manage my finances better. I don't have any other comments, but I do want to emphasize how nice the lady was. Overall, I am satisfied with my experience with TitleMax and would recommend them.
We are delighted to hear you had a pleasant experience!
Reviewed Jan. 14, 2025
I worked with TitleMax for a loan and found the whole process seamless. The application and loan approval took less than an hour, which was impressively quick. The representative I interacted with was awesome and made the experience even smoother. I initially discovered TitleMax online while researching different options, and I’m pleased with my choice. The process was efficient and straightforward, and the assistance provided by the staff was invaluable. Overall, I would highly recommend their services.
Thanks! We are grateful to have you as a valued customer at TitleMax.
Reviewed Jan. 14, 2025
I recently needed a quick loan and decided to try TitleMax. I stumbled upon them while searching and decided to give them a try since they were the first option I found in Tipton County. The overall lending process was excellent and took about 30 minutes from start to finish, which I found very efficient.
The representative I dealt with provided very good customer service. She was impressive in her helpfulness and made the process smooth. During the vehicle inspection, she went outside, checked the mileage, and took photos. I wasn't involved in that part, but everything seemed thorough.
TitleMax really helped me during a time of need, allowing me to pay an emergency bill. I would recommend their services, although I usually don't share personal details about my financial activities unless asked directly.
Overall, my experience was very positive, and I would rate it highly.
This review made our day! Thanks for sharing your experience at TitleMax.
Reviewed Jan. 14, 2025
I have been familiar with TitleMax for years, although this was my first time doing business with them. I used their title lending service, and I must say that the overall process was smooth. I received clear instructions about everything I needed to know, such as the fees and payments. The staff was very thorough in explaining the process. To get started, I needed to provide some documentation, including my vehicle title, ID, and possibly my social security number. They also took pictures of my vehicle, both inside and outside. I think this was just for record-keeping purposes. TitleMax provided me with the cash I needed quickly, and my daily life was not affected. I would highly recommend their services to friends; they delivered exactly what was promised.
Thanks. At TitleMax, we take pride in providing excellent customer service.
Reviewed Jan. 14, 2025
I recently had an exceptional experience with TitleMax. It was my first time dealing with them, and I was truly impressed. My wife took me to their location, and the personnel there were outstanding. Their professionalism, character, politeness, and genuine concern made the process smooth and efficient. I was there for about 45 minutes, got what I needed, and left as a happy customer. The representative understood my situation and followed protocol expertly.
If someone is in a similar financial situation as mine, I would highly recommend visiting TitleMax. The staff are there to assist people in financial binds. It's vital, of course, to meet your obligations like paying back on time to maintain good standing. Still, the program was marvelous for me.
Overall, the customer service at TitleMax was top-notch, and I'd rate my entire experience a solid five stars. I would certainly recommend them to others.
That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.
Reviewed Jan. 14, 2025
Initially, I chose TitleMax because I had never used such companies before and decided to trust someone else's advice. The lending process was straightforward and quick. My interaction with the representative was positive; she knew what she was doing. I would recommend TitleMax to others. I believe they can help them just as they helped me.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 14, 2025
I needed a loan to cover costs for my chemotherapy medication after banks wouldn't assist me due to a hit on my credit score. TitleMax was the option available for me, and although I wish I hadn't needed to, I went ahead with it. The entire lending process was impressively swift, taking only about 30 minutes. They made the experience easier than expected, especially given the high interest rates typically associated with such services.
The team at TitleMax was very polite and understanding, which I greatly appreciated during what can be a stressful situation. They helped me navigate the process with respect and kindness, making it less painful. Overall, I found my experience with TitleMax to be satisfactory and would recommend their service to others in similar situations.
We are so glad we could help you! Let your local TitleMax know if you need anything else.
Reviewed Jan. 14, 2025
I recently heard about TitleMax when I needed to get some money, and I submitted an application online. My information was shared with lending services, and that's how I ended up being contacted by someone from TitleMax. I asked for a loan, and the overall lending process was super easy and quick. It only took about 30 minutes, which was impressively fast. The lending processor was very understanding and helpful. He was really nice, comprehended my situation, and assisted me in the best way he could.
Thank you for trusting us. We are here to help when you need us.
Reviewed Jan. 14, 2025
I first heard about TitleMax through a friend in my apartment complex who recommended them. I also did some online research and found their reviews to be quite positive. The lending process was straightforward and simple. Although I was initially concerned about the taxes I had to pay, the representative I worked with was incredibly helpful. He answered all my questions and ensured that everything was easy to comprehend, especially considering my age and my unfamiliarity with the process.
The standout moment for me was how uncomplicated everything was; each step of the process was made clear and easy to follow. I would rate my experience a 4 out of 5. While getting loans isn't ideal, I would recommend TitleMax to others if needed due to the overall ease of the process. This experience significantly helped me manage my rent payments quickly. The approval time was impressively fast, taking less than five minutes, and I had the funds in my account within ten minutes after choosing the loan amount. Overall, if I ever needed a loan again, I wouldn't hesitate to return to TitleMax due to how efficiently they handled everything.
We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.
Reviewed Jan. 14, 2025
I recently had an experience with TitleMax and, honestly, it was pretty good. I needed a loan, and it was a pretty good experience. If a friend asked me about my experience with TitleMax, I would tell them they do pretty good business. In terms of my overall experience, I would rate them a 5 out of 5 stars. Similarly, the service quality and the price I paid were both worth 5 stars.
We are so grateful for your kind words and we hope to see you again soon!
Reviewed Jan. 14, 2025
I first discovered TitleMax online and was pleasantly surprised by how smooth and straightforward the lending process was. It took about 30 to 45 minutes from start to finish, and the representative who assisted me was exceptionally sweet and attentive. She treated me like a valued customer and made the entire experience comfortable. The only thing was I gave my car title and they had to go and take pictures all in my car. I didn't prepare for that. Everything else went nicely.
Thank you for sharing! We hope to see you again soon.
Reviewed Jan. 14, 2025
I recently had an experience with TitleMax, and overall, it was a mixed one. I first noticed TitleMax because it's a local place I often drive by. I went there for a title loan, and the entire process took about an hour, though it felt longer due to an issue with resubmitting my application. This delay happened because my name on my ID wasn't correctly entered, requiring it to be redone twice. Despite this hiccup, it didn't feel like I wasted too much time.
We’re so glad you enjoyed your time at your local TitleMax!
Reviewed Jan. 14, 2025
I recently needed financial assistance and remembered that my mom had used TitleMax years ago. I chose them because they were available and had a good reputation in my mind. The lending process was incredibly easy and quick, taking less than an hour in total—about 30 to 40 minutes. I found it all very efficient and couldn't think of any improvements needed. My experience with the representative, Adam, was excellent. He was knowledgeable and did a great job guiding me through everything. Regarding the loan, I didn't notice anything unusual or different from what I expected. The process, including the appraisal with photos, was quite standard. The rates and terms were okay. They could always be better, but it's the same everywhere you go. They were fair for what I needed at the time. Financially, this experience was very helpful for me, and I would definitely recommend TitleMax to friends and family who need similar services.
We are so glad we could help you! Let your local TitleMax know if you need anything else.
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