TitleMax Reviews

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About TitleMax

TitleMax is one of the largest title lending companies in the nation, offering car and motorcycle title loans at competitive rates. It strives to provide a superior level of customer service as it helps thousands of people get the cash they need with a title loan. The company has thousands of convenient locations.

Pros
  • Receive up to $10,000
  • Get funds in as little as 30 minutes
  • No bank account required
  • No credit score requirements
Cons
  • Pawns only available in Georgia
  • Loans only available in 14 states

TitleMax Reviews

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    2 featured reviews
    How do I know I can trust these reviews about TitleMax?
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    Page 11 Reviews 1645 - 1845
    Verified purchase
    StaffHonesty & Transparency

    Reviewed Nov. 29, 2024

    I was so impress with the excellent service and patience of Marie. She is awesome. Thank you so much for explaining the process of it all. I'm happy that I went there. I can honestly say that I was a little hesitant at first but I'm happy that I gave it another try. Thank you again.

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    TitleMax
    Response from TitleMax

    Thanks for sharing!

    Verified purchase
    Staff

    Reviewed Nov. 28, 2024

    The rep was kind and welcoming. She greeted me when I entered and was very professional and polite. It was my first time using your services and the rep was very knowledgeable and explained the process thoroughly. The rep made me feel really comfortable. I appreciate her compassion and kindness.

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    TitleMax
    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Staff

    Reviewed Nov. 27, 2024

    I am a customer of the TitleMax on Cypress Creek Parkway and I will definitely recommend you come in and talk to these ladies. Immediately we were greeted with a smile and great conversation. They thoroughly explained everything to my understanding and addressed all my questions. The application process was simple and I was approved in 30 minutes. This was my first time visiting Title Max and it was a wonderful experience. I highly appreciate the way they do smart business and recommend them 100%.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Nov. 27, 2024

    I have the best experience yesterday with the employee, great communication, good customer service. I definitely will recommend it to anybody, the best that I like it was she explained every single thing about what title loans do, you can keep your car and as soon as you pay the money, they will give you back the title. Great business, the people love the place to be the first time I was there. I love it.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 25, 2024

    I needed money to keep us fed and Laura took care of that need. Her expertise in completing the paperwork is excellent. You have a great employee! I can pay off this loan quickly, too. I had questions and she answered them thoroughly. I never thought I would be seeking a loan at your business. Glad you are here!

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Staff

    Reviewed Nov. 25, 2024

    Corey at the McDonough location is AWESOME. She is ALWAYS, Professional, knowledgeable, Polite, Caring, Understanding, Empathetic and Reasonable. She examines your situation and provides the best solution for your needs. She is certainly an asset to your company. I am truly grateful and thankful for her expertise and willingness to assist me.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Staff

    Reviewed Nov. 24, 2024

    The agent that I dealt with was really good. She was very helpful. It was a good experience. We're gonna finish paying it off next month.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Nov. 24, 2024

    Everything went perfect. My agent was perfect. They were patient with me and trying to get me to get more money even though I didn't want more money. So, they were doing their job. For what I got, the rate was all right. But it's best to pay it off quick because you can end up having to pay back four times more if you're not careful.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase

    Reviewed Nov. 24, 2024

    Yes, I will recommend this location to anyone. Joe and his team were great at explaining everything and were very welcoming. I had a wonderful experience from start to finish. Thank you Joe and your team for a great experience. This location is really great and welcoming. Thank you everyone.

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    TitleMax
    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Nov. 24, 2024

    Really easy and pleasant experience. Process was quick and painless… The entire process was made simple and painless by the representative. Very detailed outline of my loan and the payment expectations! Overall, a great, simple process… I was in and out within an hour… The referral process was explained in detail and how to reap those rewards!

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 23, 2024

    The general manager was extremely helpful & kind. She went out of her way to make sure I understood how the payments & everything worked. She was also willing to answer any questions that I may have & told me if I had any after I left, not to hesitate to call her.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2024

    The gentleman who tended to me was very knowledgeable. It's nice to go somewhere and be treated like somebody who knows some of what's going on, but at the same time, take the time to go through it because that's their job. It was a very good experience. He was very good and quick and helped me out a lot. The process took less than 30 minutes. That doesn’t include the time spent waiting for the computer to load or make changes, as most of my time was waiting for that. But overall, it was nice and a lot easier than I thought it would be. Going with TitleMax relieved a lot of stress.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 23, 2024

    I had a friend who went to TitleMax and he told me about them. I did a title loan, and there were no issues at all, which was very good. I brought my identification and the title of my vehicle. They took some pictures outside and inside of the vehicle, and they checked the title. The rep was very polite and she treated me well. I'm still having financial difficulty and it's great when I can go somewhere and loan some money to get things right in my life and then pay it afterwards. I'd tell people to just go to TitleMax. It will be quick and they can work with them and they explain the process. There's no hidden information. Everything is on the table.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

    Verified purchase
    PricePunctuality & SpeedLoan Process

    Reviewed Nov. 23, 2024

    The process for the title loan with TitleMax was real fast. It only took about 10 minutes. It was a good experience. The cost is decent.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 23, 2024

    Hurricane Helena came through and right after the storm, my dogs were out playing and chasing a squirrel and one got a stick stuck in her eye. So, I had to take her to the vet and the specialist. I wound up borrowing some money on my car to get the money. I got a title loan from TitleMax and it was quick. There were two ladies in there and they were both nice and explained everything to me. I'm not one for taking out loans because I don't like owing people. But if someone asked me and they needed help, I would suggest TitleMax to them. It’s not something I would do all the time. It's just something I had to do.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2024

    I did a pawn and it was easy. The rep we had was very informative and very friendly. She did an excellent job, and things went quickly. It may have taken 30 minutes or less because the computer was doing some extra glitches, in which she informed us of that as well. I was satisfied with my service. It was an awesome experience.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2024

    Great experience, definitely will recommend to family and friends, The young lady that waiting on me was very knowledgeable and pleasant great smile. Helpful with helping me decide which would be the best repayment plans. After that it was smooth sailing. I definitely recommend TitleMax for a short-term solution to anyone. Thank you

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    The whole process took about 45 minutes. They did good for me. They helped me out.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 22, 2024

    The TitleMax rep that waited on me was great. She was very good and intelligent. She knew how to talk. She just did what she had to do, and I was out. TitleMax solved a lot of stress for me. I'd recommend them to anybody.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    TitleMax has good people. I liked all three of their reps. The process took about 30 minutes. They did well in most of it. I just brought my pickup truck, my title and a check of how much I made a month. One of the reps checked everything and got the miles off of it. She took pictures of it. Going with TitleMax helped me pay adding a bedroom with a bathroom and remodeling a bathroom.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2024

    Yes, I would recommend this service to friends. Your Employee, Idalia ** was very gracious and helpful. Customer service was exceptional and the money was in my account before I left the office. Should I need it in the future I would return. Thank you for making this a pleasant experience.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 22, 2024

    The process was quick, which was about a good 30 minutes, and everything was perfect. I was impressed by the professionalism at Titlemax.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Nov. 22, 2024

    I walked in to TitleMax and the process took about an hour. It was good. The rep was friendly, honest and well-spoken. Working with TitleMax helped relieve stress.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    I had a wonderful experience with TitleMax. I did mostly everything online, including my application, then I took my paperwork in. The process didn't take long at all, and the reps were nice and very knowledgeable. They got me in and out. I asked a bunch of questions and they had the answer for me.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    Titlemax is a good place to go to. They have a great atmosphere and my experience was very pleasant. The rep explained everything to me and I really appreciated that because some people don't explain everything.

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    TitleMax
    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 22, 2024

    TitleMax is one of the main branches to do a title loan at, and I live in Athens, so I chose them. I spoke to the rep on the phone then she asked me when I would be in, and I let her know. She was very nice, respectful, and helpful. Once I came in, she had to get the approval, and it took about 30 minutes there, then she added the funds right on to my Cash App card. It was quick. If someone needed to do something like this, I would tell them to go to TitleMax. It relieves a lot of stress and it was easy and very helpful.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsLoan ProcessRatesTimeliness

    Reviewed Nov. 22, 2024

    The lending process was easy. I needed the cash right then and there and I got it in the same day even though the application took a little longer because I had to wait for TitleMax to get back to me. The interest rate is high, but that's what goes with this type of thing, although mine was not as high as others. Plus, when I came in, I said what I needed and they kept on trying to push me and sell more. If someone's not financially conscious and aware, they can fall for a trap like that, to take more than what they need. They make it sound good. I was smart enough to take what I only needed and what I knew I could pay back in the time frame. Other than that, the loan I got solved my issue and the online tool is good.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Loan Process

    Reviewed Nov. 22, 2024

    It took an hour and a half to finish my loan application with TitleMax and everything was explained thoroughly. Working with them solved a problem for me.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    PriceLoan ProcessRates

    Reviewed Nov. 22, 2024

    I went into a TitleMax location and applied for a title loan. It was pretty easy and their pricing was not bad. I had a good experience.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Staff

    Reviewed Nov. 22, 2024

    I went into TitleMax and asked for what I needed. Their rep told me what I needed to do because I'm not that good on that computer stuff and he was trying to help me out to get that done. The experience was good and I didn't have any trouble.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Refunds & PayoutsBilling

    Reviewed Nov. 22, 2024

    Was referred, didn't get the gift card, took long (due to funds added to in house card) and didn't get the funds added to the card instead I had to go to Walmart to get cash instead. Did get the funds. Now a payment is coming due. I must go in person with payments.

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    Verified purchase

    Reviewed Nov. 21, 2024

    I gave them my title for my truck and the process took entirely too long. But I don't think it was because of TitleMax. I knew it was the people in there. They were not paying attention and they didn't know what to do. They were talking about their own stuff and having their own day. I wasn't a priority. It was like after I would say something, that was when they would start going faster. I was there for 2 to 3 hours. They were nice, though.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.

    Verified purchase
    Staff

    Reviewed Nov. 21, 2024

    My experience with TitleMax, which I heard through a friend, was great. It was my first time, and the rep explained everything well to me and I understood everything. The process took 30 minutes to an hour because she was training somebody, too.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Nov. 21, 2024

    I had a good time with TitleMax. The process was easy and very self-explanatory once they ask you questions on what's your car and if you have your title. The lady was very informative and helped me. The process took a good 30 because I was sitting there talking to her. She was very personable. TitleMax helps you in your time of need. If you're in dire need, go there. It isn't bad on what you have to pay back.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2024

    The TitleMax rep I worked with walked me through the process and I waited a minute to see if I was approved. It didn't take long, it was about 15 minutes. It was a great experience. She did a great job.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Staff

    Reviewed Nov. 21, 2024

    My husband had used TitleMax before. I went with them too and it was excellent service. What impressed me the most was their knowledge of everything that they were doing. Everybody was friendly and had a great atmosphere, too.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2024

    A friend of mine referred me to TitleMax and the lending process took no time at all. I may have been in there for maybe 15 minutes. The young lady was very helpful and polite. When I came in, she got right on it. She didn't have to prepare herself. She was already prepared. Even today, the lady was ready for me to change my email, keying in the new one. She was compassionate to what I was telling her I needed it for. I only went in for a small amount and she told me what TitleMax approved me for. It's a blessing to me. I'm on disability and I just had surgery so, I'm trying to get a whole bunch of stuff going. It was great that they were able to help.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    StaffBilling

    Reviewed Nov. 21, 2024

    The lending process with TitleMax was okay. When you have everything you need, it’s faster. I had everything I needed and I got everything done within an hour. The rep was nice and explained everything thoroughly. I was under a little stress when I was there. I had to go back and find out when my next payment was due.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    StaffBillingLoan Process

    Reviewed Nov. 21, 2024

    I was very pleased with the process. I was in and out in no time. I was given more than I expected for my title loan. My loan was doubled than I applied for. And the payment monthly fit well within my budget.. The process was easy and a agent reached out to me soon as I submitted my application online.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Nov. 21, 2024

    Kisha was very professional and friendly. Her customer service skills were impeccable to say the least. I was very happy with her service and will recommend her to anyone that is in need of a title loan. I have never did anything like this before but she put me at ease with the process and I will consider doing this in the future

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

    Verified purchase

    Reviewed Nov. 20, 2024

    I really appreciated the way the accountant treated me very nice. I would definitely recommend a friend. I went in, put in my information and it took maybe 30 mins to an hour top and I was on my way out the door. So yes I will recommend someone else.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    StaffBillingLoan ProcessRates

    Reviewed Nov. 19, 2024

    Worst idea you will ever have. They don't actually misinform you. They simply under inform you. If you are not a lawyer, you will not understand the fine print. It is meant to be that way. The only way you can prevent interest from building on your loan is by paying it off within a month. Otherwise it is that perpetual cycle of interest payment and very little going towards the principal. Don't do it.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingLoan Process

    Reviewed Nov. 19, 2024

    I was very uncomfortable with Jocelyn. She was very pushy about doing online account and Google review. She took my phone and did it herself. I was perfectly capable of making my own account and review. Employees should not be leaving their own Google reviews. They also shouldn't be taking a customer's phone. Way too pushy. They also call me every single day which is super annoying. They called everyday for the first week after I received my loan. I was going to be late on my payment because it does not line up with my payday. I know there is a late fee but that's what I had to do. I was threatened by Jocelyn that they don't do extensions and they would take my car if I didn't pay.. This was my very first payment and I was 4 days late. You're really going to threatened to take my car right away without giving me a chance to pay it with a late fee?

    I really regret doing this loan and I am a fresh customer. It's not like I am months behind or anything like that. After I spoke to her and gave her an exact date. They still kept calling me. At that point it is harassment seeing as how we spoke and I gave my intention to pay and explained this is a new job so I had to wait for my first check which is the only reason I was late. If Jocelyn notated my account with this information why was I still being called the morning after we spoke? This is a nightmare!!! Stop calling me!!!

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    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed Nov. 18, 2024

    Ryan was very helpful, although he was alone in the office. He managed to multi-task 2 clients. Somehow there could be a need for a 2nd staff member. If a clients on time payment history & their TitleMax credit score, there has to be a way to lower the interest rate on that client's loan.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Staff

    Reviewed Nov. 18, 2024

    The process and the rep were great. She was very friendly. TitleMax came through in a tight situation and helped me out. I would recommend them.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

    Verified purchase
    Staff

    Reviewed Nov. 17, 2024

    Everything was great. It took 15 minutes. TitleMax helped us solve some financial issues and relieve stress.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 17, 2024

    I've used TitleMax previously so I went in there again and got a title loan. I had to go get an inspection done on my vehicle. They had to transfer the title over, all the good stuff. The process took 4 hours. The TitleMax rep I worked with was very friendly. She was very helpful. She did her job very well, and I'm very pleased with her.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 17, 2024

    I got a title loan from TitleMax. It was quick and easy. I did it online and finished up in the store. It took me a little over an hour, but not too long. I had minor issues and I had to come into the store. But other than that, it was great. The person who helped me had great energy too. Working with them relieved some stress. I had car repairs. I didn't know how I was gonna pay to get them fixed. But they helped me out with that.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Contract & TermsTechPriceLoan ProcessRates

    Reviewed Nov. 17, 2024

    For a title loan at TitleMax, the percentages were too high and expensive. The rates were ridiculous. For one month, $800 cost me $1,000. Cost me $200 in interest for one month. It's 170-something dollars. It might as well be $200. It's over $1,000 to get my title back. The process also took an hour and a half. It was supposed to take 30 minutes. There was a girl who had done hers online and she came in and got in after my contract was done, and they were out of the door in 10 minutes.

    They were having trouble getting the last approval. I was approved for more than what I was getting and I needed the last person to sign off because they had to send the picture of the title back over twice. I was trying to relieve a problem because I have a small business and I needed to have some extra money to work with. Working with them just made me more stressed out because now I've got to come up with $1,000. I probably should have walked away when I saw the price. It just disgusts me that bad.

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    TitleMax
    Response from TitleMax

    Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Nov. 17, 2024

    The lady that did my loan was wonderful and helpful explaining everything to me. She was the only one working in the place but was real kind. It's was a lot of people coming in and out But she had all the patience in the world. Some people was rude but she kept a smile on her face at all times. Wonderful woman.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Nov. 17, 2024

    My experience with TitleMax was great and easy. The gal who was there helped me. She was respectful and I liked her positive attitude. We got to talking about cars, we had a lot in common. I very much enjoyed it. The whole process took no more than 30 minutes. The price was not too bad as well. I would recommend them.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 17, 2024

    The lending process at TitleMax was very easy and quick. The whole thing took about 20 to 25 minutes. I felt good about it and they made me feel comfortable with it and explained everything to me very well.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Thanks for choosing us and sharing your experience!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 17, 2024

    The TitleMax rep I worked with was very helpful, thorough and quick. It took less than an hour to complete the process.

    Thanks for your vote!
    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

    Verified purchase
    StaffBilling

    Reviewed Nov. 17, 2024

    I did a title pawn and the application was simple. The reps seem to care about the customers as well. When I met the rep, it was like I was talking to a family member. I shared some personal things with her, and it was like she embraced everything that I was going through. She made me feel positive about it. It was a nice experience for me.

    The rep examined my car the way it should be and got the mileage. She took pictures of my vehicle all around and even the inside. She did a good job. I also found the overall lending process to be very satisfying and it impacted my life in a positive way. I was expecting a lower payment, but I got more than I thought I was gonna get and that made me feel very satisfied. I'll tell people to try TitleMax out, because they will find them to be very professional and they will be satisfied.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Staff

    Reviewed Nov. 17, 2024

    I would like to Thank you for giving me the opportunity to be your new customer, The personnel help me tremendously. They are very nice and polite. Thanks again for the great service. And I'm going to tell my friends about this experience at TitleMax of Laredo. So if they need the services they can apply there. Am very happy with the services.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 17, 2024

    I tried TitleMax for a personal loan. The process which took 30 minutes was good. I just presented my pay stub and checking account over the phone. The rep did an amazing job. She called me in less than 2 minutes. I’d recommend TitleMax to people.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 17, 2024

    I had a wonderful experience with TitleMax. I needed to get money for a doctor's visit and medication and they helped me extremely well. It was raining outside and it was right before they were fixing to close. It's the people on Airport Thruway in Columbus, Georgia. I explained the situation I was in and they said whatever they can do to help, they'll help. They went out there with flashlights and took photos. We waited and chit-chatted a little bit. Once it went through, I cried because it's such a huge relief knowing I'll be able to get my medications for my illness. They have great customer service skills and did everything for me.

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 17, 2024

    The process for the title loan with TitleMax was pretty quick. The rep was really good and things were thoroughly explained.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Nov. 17, 2024

    I heard about TitleMax through a friend and they helped me with a title loan. It was a pretty fast process and everything went smoothly. The rep was very helpful. She made the process very easy.

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    TitleMax
    Response from TitleMax

    That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.

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    Online & AppStaffLoan Process

    Reviewed Nov. 17, 2024

    I was very glad that I did a title loan with TitleMax. I did an online application and by the time that I got to the store, it was already in the system. It took 15 minutes for everything to be done, and I was very impressed. The rep, Frank, was awesome. I even asked him to write his name down so that I could deal directly with him. It was one of the best experiences I've ever had in my life. His service was outstanding. It was like I had known him all my life. I went in there and sat down, and we were laughing and joking. But during the entire process, he was processing all of my paperwork and was able to communicate with me the entire time that I was sitting there. Whatever they do, they need to keep him as an employee.

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    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    StaffBilling

    Reviewed Nov. 17, 2024

    I needed to pay some bills and stuff. I went to TitleMax in Springdale on 290. The process was great. It took 45 minutes or so. The young lady who helped me was perfect. It was a younger lady and another lady I dealt with at the end. Everything was good with both of them.

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    Response from TitleMax

    We are thankful for customers like you!

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    Punctuality & SpeedOnline & AppStaffLoan Process

    Reviewed Nov. 17, 2024

    Getting a title loan from TitleMax was excellent. It was quick. They were very courteous, very friendly and well-explanatory. I had to upload the document. I did it online which was very simple and so easy. Being that I can't get around after having surgery, using their website made things a lot more convenient. I would encourage others to use TitleMax. It was an excellent service.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Punctuality & SpeedStaff

    Reviewed Nov. 17, 2024

    The process with TitleMax was quick and easy. They had asked me to bring in my ID, my title, proof of residence and proof of income. Derek talked me through the process, worked with it and got me exactly what I needed. That was very helpful. He was one of the best employees I've ever worked with. I talked to the other lady that worked there in the office too while I was sitting there waiting to get approved. If it wasn't for Derek, I wouldn't have been a customer.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    CoveragePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 17, 2024

    Getting a title loan with TitleMax was easy. The process took an hour. They went out and took pictures of the inside and outside of the car. They also took the seat covers off. Then they came in, put the pictures into the system, and we waited for them to see if they would approve it or not. They were nice about it and really helpful. The only bad part about it is the interest is real high.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    PriceStaff

    Reviewed Nov. 17, 2024

    I looked up TitleMax online to find a location that was closest to me. I could have done it online, but it was throwing me out so I went in. The rep at the location I visited was awesome. The only thing that's the downside to all of it is it's outrageous to do. It's ridiculous how much they charge. But it's everywhere. I don't think that TitleMax is outrageous more than another. I had to do it because I was in a bind, and it's a simple way to get money last minute. The whole process took 30 at most and most of those are online.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

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    Customer ServicePriceRefunds & PayoutsStaffLoan Process

    Reviewed Nov. 17, 2024

    I was trying to get a loan from a place right across the street, and they referred me to TitleMax. The customer service rep was great. I put the new address which didn't match the address that was on my title and it made her do the process again. I felt bad for her 'cause it's overkill, but she was really nice. If I didn't have to do it two times, it would have taken 20 minutes. It was nice because I needed to pay my rent and I was able to use my car to do that. TitleMax is a place that I drive past a lot but I never knew what it was for. They helped when I needed help. It's expensive, but most loans are.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    CoverageLoan Process

    Reviewed Nov. 17, 2024

    The loan process took longer than I had expected, and the amount they loan you is about 10% of your total monthly income. After, I pay off this loan, I will not be returning ever again! It was not enough to even cover some minor brake repairs, that I was needing to pickup my vehicle. When I originally applied online I was approved for more.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 16, 2024

    The application process was easy and fast. I understood everything. It was great. The agent's attitude was great. She explained everything to me. She was real nice. I needed the money, so they were on time for me. They're great to deal with.

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    TitleMax
    Response from TitleMax

    We are delighted to hear you had a pleasant experience!

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    Punctuality & SpeedStaff

    Reviewed Nov. 16, 2024

    When I came in, the reps were great. Everything was professional. The whole process was quick. I was in and out. I was really surprised. But they enabled me to take care of some business. We gonna keep doing business together because they were straight and that's what I was looking for. If I knew I had to do it again, I know where to go.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer ServiceMaintenance

    Reviewed Nov. 16, 2024

    TitleMax has two places in Clarksville. I called the first place and asked the person a question and she was rude. I just hung up and it ticked me off. I called the other place and talked to a lady. I asked her a couple of questions. I live in Kentucky. There was no sense of me driving down there if they weren't gonna be able to do it for me. I asked her what I needed. She told me. I came down but she was on break. So, I got the other young lady there and it was just great. It was simple once they sat down and explained it to me and everything went fine. My experience there was homey. They talked to me like they've known me forever. Had a good conversation.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    StaffLoan Process

    Reviewed Nov. 16, 2024

    TitleMax was the closest one to me. I did a title loan and the process took 15 minutes. It was easy and convenient. My rep was great. I was nervous going up in there, but she was very calming and talked me through it.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    StaffRates

    Reviewed Nov. 16, 2024

    I'm completely satisfied with the process of TitleMax. It took about 15 minutes. So far, they're nice. They didn't give me hassle. They did what they had to do, and also, they had coffee and water and candy. The rep I worked with was very nice and informative. Every question I asked, she had an answer for it. So, it was a good experience. She gave me different rates and so I was able to pick which one I wanted.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Nov. 16, 2024

    Getting a personal loan here is easy and fast! I had great customer service along with an easy approval. You do not need any credit which was great for me to get the holiday season going. I would definitely recommend to a friend or anyone looking for a great place to get personal loans.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

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    Punctuality & SpeedStaff

    Reviewed Nov. 15, 2024

    They was fast, helpful, respectful & friendly, I highly recommend to anyone who needs cash for the holidays. They also got a referral program for $50. If you tell a friend or family member to go there. Very good customer support.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    StaffLoan Process

    Reviewed Nov. 14, 2024

    My experience Title Max was very positive! The representative did an excellent job explaining all the details. I was able to make an informed decision concerning my loan. I will definitely let friends and family know about my experience with Title max! Ms ** was very pleasant and patient, she answered all of my questions and concerns.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    I received very good treatment from your staff, very professional, prompt and courteous, overall it was a positive and pleasant experience. Keep up the good work! I look forward to working with you again in the future and I am sure my friends and family will benefit from your service. Good job!

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    Great customer service at this location. The staff was very friendly and helpful which made the process quick and easy. I would highly recommended this location if you need what this company offers. Ms. ** is the best! Even though I only went in for the turkey they sent a postcard about. Continue the awesomeness you do.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffLoan Process

    Reviewed Nov. 13, 2024

    Kelly was super helpful in helping my loan request get approved and made the process as seamless as possible. I would recommend coming here to anyone looking to get a title loan. She is super nice and takes the stress out of this process. 10 out of 10 experience. No complaints whatsoever.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

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    Customer ServicePricePunctuality & SpeedStaffBillingLoan Process

    Reviewed Nov. 13, 2024

    Great customer service, very helpful and informative, staff was very professional and answered all my questions and for me the loan amount I needed without issues and set me up with payment dates that fit my schedule. Would reccomend to family and friends in need of cash to got to Titlemax to get a quote. The process is easy and well explained

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 12, 2024

    Customer service was great, they were very helpful, professional and friendly and I do not have to wait for long time, my loan was approved almost immediately, and they not ask me for to many documents, everything was very simple. I only have to show my ID and my title.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Punctuality & SpeedLoan Process

    Reviewed Nov. 11, 2024

    I am very happy with the people at Title Max. Easiest experience with my loan. It only took a few minutes. I was in and out with money on my card. I couldn’t ask for a better place when in need of cash fast. I would recommend Title Max to anyone hands down.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Staff

    Reviewed Nov. 10, 2024

    I really enjoyed the visit and appreciate the help I got. I would recommend anyone to come and enjoy a breath of fresh air. I enjoyed the niceness. Thanks so much for everything and I am glad to see there is still kind people still around. Again thanks so much.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    Staff

    Reviewed Nov. 10, 2024

    Elizabeth was very knowledgeable, kind, friendly, patient. She explained everything to my understanding. She is the best. I would most definitely recommend her expertise to friends and family. Elizabeth is very helpful and she makes sure that you understand the process and how it works. She listen and answers all of your questions and she also makes sure that you understand and checks to make if you want to proceed with the process as well as explaining all options.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Customer ServicePriceBillingLoan ProcessRatesHonesty & Transparency

    Reviewed Nov. 10, 2024

    Stay away, far away, from all Title Max locations. Do not bring your vehicles there. The Conroe Texas location will lie to you, deceive you, fabricate and formulate, all sorts of documents, claims, answers, and their stories are always the same, every three to six months. WE have been bought out, we are a new company, and you now owe us two, three, even four times what you previously owed. You can make perfect, regular payments, and never pay your loan off. They constantly lie about the interest they charge you, they constantly add higher additional interest rates, lying and calling them special fees, they even pretend you cannot pay on the principle of your loan unless they give you specific permission and a specific date, then further lie and state that they are contractually obligated not to take any payments against your principle until told so by a new company.

    The DECEPTIVE BUSINESS Practices are out of control. They are the experts in Deceptive Trade Practices, I have been forced to seek legal action. Thank goodness the State Attorney General's Office has free assistance in Criminal Fraud matters such as these. The Consumer Fraud Division takes criminal complaints concerning companies that practices this type of illegal business. Do yourself a favor, stay away from Title Max, you also can see the current law suits actively being carried out against Title Max.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Nov. 9, 2024

    The customer service representative on Wednesday that helped us was a joyful soul. I would go back to her a thousand times. The reason I didn't finish is because I didn't have all the information I needed for the loan. So we went back and I got the loan. The customer service lady that helped that day was very busy and she handled her situation with professionalism.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2024

    Everything went very smoothly. Great customer service. Application process was easy. They explained everything in detail. Very helpful with the paperwork. The staff was very friendly. I would recommend to a friend. The location was convenient to get to. The online appointment set up was very helpful as well. Thank you.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Refunds & PayoutsStaff

    Reviewed Nov. 9, 2024

    I needed help and I had no other choice. I was not given the value of my truck considering I just paid about that much for a transmission alone. They would only go up $100 more than their first offer and I had to pay $500 back extra. Then I wanted to cry and give the money back when I found out that you shipped my title off and that it would no longer be in your office for at least 30 days. It was just a bad experience all the way around and I would not have done it if I did not have an emergency come up.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 9, 2024

    I recently changed location to one close by my place of residence. So l decided to visit the 1960 location. I believe the customer service rep was doing a bit too much for $1050 loan. Clearly, she can see that l am a repeat customer and l have spent quite a bit with your company. For whatever reason known to her she deliberately modify my loan to a reduced amount which is fine by me. She also ask irrelevant questions that l have never been ask before. During the course of my loan processing she also received a phone call in my presence, l understand things happen. The loan processing took longer than expected and l have never experienced such delays from any of your location. I just thought l shared my experience.

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    TitleMax
    Response from TitleMax

    Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.

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    StaffRates

    Reviewed Nov. 8, 2024

    Excellent young man that helped me in Longview TX. Very professional and very polite. The store was clean and I was very impressed. Interest rate was kinda high but when you need emergency money it's ok. Y'all are the best. Keep up the good work. Would recommend to a friend anytime.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 8, 2024

    I recently applied for a personal loan and was treated to a great experience of customer service. Mrs ** courteously explained my available options and the entire process as we worked through a meticulous application that felt effortless. I applaud her professionalism, courtesy, knowledge, and wonderful assistance in securing the perfect loan for me. Thank you so very much!

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

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    Staff

    Reviewed Nov. 8, 2024

    Very satisfied with the way I was treated. The lady very helpful, friendly, excellent service. I will definitely recommend my friends. The process didn't take long. Everything was explained in my personal case. I was referred so the person I got referred by got his $50 so myself which was very helpful, very seeded. God's blessings. Thank you for doing this. It means a lot and extra help.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    StaffLoan Process

    Reviewed Nov. 7, 2024

    Lady was very polite and patient with me as I don’t do computers she did it for me. Thank you for all of your help. If I ever have to do another loan she would be the one I want to work with. I highly recommend her. Sorry I don’t remember her name.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Staff

    Reviewed Nov. 7, 2024

    The ladies at your Highway 47 Troy Missouri address were excellent in assisting me. It is the first time I had done this and they were they mailed the information up front and the process didn't take years as long as I expected they were courteous and helpful answered all my questions. I look forward to dealing with them in the future

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Staff

    Reviewed Nov. 7, 2024

    I really wish I could remember the young lady who helped me in Chatsworth, GA. She was courteous, professional and very helpful. Although the Jasper office tried their hardest randomly to get me to go there her friendliness and sincerity won me over. However, it should stay that way even when people come to the office.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    StaffBillingLoan Process

    Reviewed Nov. 6, 2024

    We had a very good experience with staff in Tifton, GA and received our money immediately in the bank. We were pleased with the persistence of the staff to make things right. The process took about an hour to complete due to a glitch in the application process. The payment plan was fair and allowed us to get our loan paid off and get our title back. Glad TitleMax was there to help us out financially.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    Loan ProcessRates

    Reviewed Nov. 5, 2024

    All I can say is that I'm happy to be a title max customer. The person that attended to me was named Sath and I was pretty happy when I left. My request was granted for the loan though not completely what I wanted and interest rate high for some reasons but I got something I'm ok with.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    PriceRefunds & PayoutsBillingRates

    Reviewed Nov. 5, 2024

    If you make your payments alone lower and did'nt charge mafia rates I promise you will make more cause you will draw in more customers not talking about the amount we pay back. Just the monthly payments are so high. They can't afford them. Lower the monthly payments and set back and watch your customers base get bigger.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

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    Customer ServiceCoveragePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 5, 2024

    I have to say Title Max is by far one of the easiest places to get a personal or title loan. The customer service is exceptional. Thank you Title Max on Blue Diamond for providing the best service possible and helping me get a fast loan to cover my emergency needs.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 4, 2024

    The girls were so helpful and informative. They responded quickly to any questions or concerns I had. I feel comfortable enough in doing business here that I will definitely recommend to a friend if ever the need should arise. The interest rates are a little outrageous but expected with the type of loan it is.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Staff

    Reviewed Nov. 3, 2024

    The office personnel was fantastic. They worked together and helped each other. This alone showed me the character of the workers in the office. They were very friendly with us which made me and my wife feel comfortable. This was my first time going to Titlemax and I got to say that I wasn't disappointed at all. Glad I listened to my wife on trying them out.

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    TitleMax
    Response from TitleMax

    That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 3, 2024

    I always go to Titlemax if I need extra cash; It's an easy, convenient way. Janet is always available to help you and very knowledgeable and it's quick, easy process. Never wait for a long time when I'm at west charleston location. And I would recommend this location for great customer service.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 3, 2024

    David was more than just a person that help me out with my loan application. He was nice, heard me out and very patient with me, he went above his job duties and working as tech in hospital settings he did customer service like wow. I was kinda down that day and he help me out a lot. I really appreciate him for all he do.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Refunds & PayoutsStaffBilling

    Reviewed Nov. 3, 2024

    Had a great experience. No embarrassment. A surprising low monthly payment. She understood my needs and described how to make repayment easier. She really helped me understand the faster you pay it off the better the experience. I was scared to go there, but after I got there, I was at comfort. It helped me out pay my rent. I have a roof over my head thanks to Title max!

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    CoveragePunctuality & Speed

    Reviewed Nov. 2, 2024

    I was a little reluctant at first since I had never used a car title lender to resolve debt issues. Lynette answered all my questions, and made it an easy experience while quickly handling concerns. I would recommend TitleMax to anyone looking for a painless solution to cover debts or related needs.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

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    Staff

    Reviewed Nov. 2, 2024

    They were nice and great with helping me understanding how it works. They make sure you understand what you are getting into. They are always smiling and they make sure you are comfortable and they have conversations with you also. They are very professional and know what they are talking about.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Punctuality & SpeedStaff

    Reviewed Nov. 2, 2024

    The overall lending process was great. It was quick, easy, and the agent was fun to work with.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTimeliness

    Reviewed Nov. 1, 2024

    Christy at the Myrtle Beach location on Hwy 501 went above and beyond to help me get a title loan on my 2015 Nissan Pathfinder! Great customer service. Will use them again for any additional loans needed!! She was calm, very helpful and tried her best to get me processed quickly! Even deposited money to my debit card same day!

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    TechPunctuality & SpeedRates

    Reviewed Nov. 1, 2024

    We've used Titlemax before and had no issues, when things occurred from Hurricane Helene we came back. Process was quick, easy and efficient. Everything went smoothly. All the information is always given to us, we're fully aware of dates, rates and regulations. As always, Cheyenne went the extra mile. Atmosphere is inviting.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 1, 2024

    The staff at Title Max is really amazing! I am horrible with names but the man that assisted me in my title loan was so helpful and the lady that first helped me on the phone was amazing. If you find yourself in need of fast cash this is the place to go.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Punctuality & SpeedOnline & AppEase of UseRates

    Reviewed Oct. 31, 2024

    The clerk from TitleMax was straight to the point. I like both of the ladies that are working there. They were cool ladies. They were really nice and sweet and breezed through it all. Their website is simple to use. It just took me a couple of minutes and I got the hang of it. The application process took like 20 minutes. It was quick.

    The only thing I really disagree with is the interest rate. They told me I could pay towards the principal so that way I could dodge that. The clerk said it was 114%, but I already knew about it. I had asked her before I even agreed to anything. I was like, "Hey, I could pay this back towards the principal. Right?" She said, "Yup." "All right. 'Cause I'm trying to pay the minimal interest possible." That's highway robbery. I have never done anything like this in my life. I just needed the extra cash to get my business back on track. I would recommend TitleMax to someone who can do what I'm gonna do, but I wouldn't tell my worst enemy to go that route. The rate was ridiculous.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Punctuality & SpeedLoan Process

    Reviewed Oct. 31, 2024

    I did a car title loan and it was quick. I was in and out. The lady in the office interacted with me and didn't make it seem like we waited forever. I have used Titlemax a few years ago as well.

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    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    StaffLoan Process

    Reviewed Oct. 31, 2024

    I was very pleased and satisfied with Janette helping apply for my loan at TitleMax. This was my first experience applying and she was very knowledgeable and kind and courteous. I will refer my family and friends to Janette at this location. Thank you very much for your help.

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    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    Staff

    Reviewed Oct. 30, 2024

    Everyone there were very helpful and polite. Would recommend to family and friends. I'm going to be a regular customer because of the way they're professional and friendly so go check it out and tell your friends and family to come too and give them a good review for their awesomeness.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 30, 2024

    My experience was easy and fast. The staff was soooo friendly and explained things to make sure that I understood the process. I was very comfortable and did not have to explain what the loan was needed for. Thank you so much for your 231309 and I will see you soon.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 29, 2024

    I was looking online for the quickest way to get a large amount of cash, and I read reviews at this location at 3810 Blue Diamond. I was amazed by the wonderful and honest service that this location provided. I called and talked to Ms. T. She clearly and concisely explained the process and options to me. I came in the next business day, and my overwhelming anxiety diminished as soon as we met in person and hand-shook. I appreciate you.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    TechStaff

    Reviewed Oct. 27, 2024

    I went in all depressed and very stressed, I came out with a smile on my face and a huge relief lifted off my shoulders. I had a family emergency come up and needed some extra cash. The lady was extremely helpful as well as caring. She was able to walk me thru the process and encourage me along the way.

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    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 26, 2024

    Very friendly and professional. Highly recommend if you need fast cash. Polite ladies who were very friendly and helpful. Even gave us 50 gift card for choosing that location. We're glad we chose that store and didn't realize they were that close to home. Thank y'all so much for helping us.

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    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 25, 2024

    My transaction was in Rock Hill S.C. on Cherry Rd. All I can say is that Melissa was awesome. Very professional. Exceptionally verbal with every aspect of the process. Y'all need more employees like her. Just an awesome person. It was a very professional, quick and friendly loan process and most of it was due to the professionalism of the agent Melissa. I score it a 10.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 25, 2024

    Let me just tell you my story. I was looking for a company called Tower Loans. And I happen to see TitleMax in the same shopping center. I was impressed by how nice the office was so I said, I’m here so I might as well take a loan out here, just wanna let you know that your staff there were so accommodating to me. The process of getting the loan was both efficient and easy. I will be back here for my next loan, will also be telling all my friends.

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    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

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    Customer ServiceStaffBillingLoan Process

    Reviewed Oct. 24, 2024

    The customer service representative provided me with excellent customer service. She was extremely helpful and very knowledgeable. She explained to me how it would benefit me to pay just a little more than the minimum payments. This way I would actually being paying the loan down. This information will be very helpful to me moving forward.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Staff

    Reviewed Oct. 24, 2024

    When opening our account, my wife and I had a very pleasant experience. The young lady, Jay, that assisted us was SO friendly, helpful and professional. She made us feel comfortable in a stressful situation. We actually felt more like family than just customers. Please send our thanks and praise to her.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 24, 2024

    I was excited about the approval amount but when I heard the 134% and 800.00 payment for interest only, I was blown away. Convenient and fast but too expensive for collateral in excellent shape. I needed funds right away so I opted this route. Would not recommend this those with good credit and don't have to use their vehicle.

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    Response from TitleMax

    Your feedback is valued and we would like to learn more. Please reach out to us at 1-800-804-5368. We look forward to hearing from you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 24, 2024

    Excellent customer service, cares about his customers, I have been a customer for years. Will always work with you, returns phone calls, inquires if everything is ok, I recommend for anyone needing quick cash. Just bring your vehicle with the title and you're good to go, amount depends on vehicle. Thank You, Mark.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2024

    Customer Service was ON point.. Easy to work with, and to comprehend.. Ms ** is the Best representative for TitleMAX...! I will definitely recommend a friend or three.. Very reasonable and fair.. Ten out of Ten recommend..

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    StaffLoan Process

    Reviewed Oct. 23, 2024

    Very courteous service. Explained all of the details clearly. Loan officer was friendly, very informative and thorough. Explained everything to me over and over again to ensure I knew what I was signing. The store was clean and organized and all of the staff was helpful.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 23, 2024

    The girls in the office are great and helpful! I am grateful for the extra help I got from Titlemax and it's a quick process! I ended up coming back after paying off one loan and the process was even faster once your in the system and they offered me more. Overall a great experience and company.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    StaffLoan Process

    Reviewed Oct. 23, 2024

    Titlemax is good. I did a title loan and the process took about 20 minutes. The reps took pictures of the vehicle and they were professional, friendly and helpful. I also had a loan many years ago there, and they were good to us back then. I recommend Titlemax to friends. They'll do whatever they can to help.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Refunds & PayoutsStaffBillingLoan Process

    Reviewed Oct. 23, 2024

    I have a loan with TitleMax. Someone sent me to them. She told me that she owes them, but she'll pay them when she gets her check. She said they're good, so I went over there. I walked in and the process took no more than an hour. The lending processor was wonderful and nice. She was good. If I ever come into TitleMax again, I want to deal with her or Miss Cathy up in Decatur, Huntsville. On a scale of 1 to 10, I give TitleMax 100. They helped me pay my light bill and put some food in my apartment. That's good. I like how they're doing things, and I'm gonna pay them out on the 3rd to get my title back. I don’t like owing anybody.

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    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Staff

    Reviewed Oct. 23, 2024

    Blanca was willing to help me even at the last 20 minutes of her shift. Blanca said come on in, while the location on Gessner and long point that lady said she couldn't help me because they were about to close. Thank you TitleMax located on Wirt and Long Point.

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    TitleMax
    Response from TitleMax

    Thank you! Let us know if we can help with anything in the future.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 23, 2024

    First time doing a loan and I was very pleased with the experience the representative showed. I would recommend anyone going there for help. The process was quick and easy. Especially in a hardship situation I was facing. Thank you. I know I can count on TitleMax if ever in need again.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Reviewed Oct. 23, 2024

    Going with TitleMax was convenient when I was in desperate need of some money. Their process which only took 20 minutes was wonderful. The lady was really nice and she explained everything. I was impressed with her. The experience made me know there are still good people out there.

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    TitleMax
    Response from TitleMax

    That’s great to hear! We are glad you had a pleasant experience at your local TitleMax.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 23, 2024

    I heard about TitleMax through a friend. I had found those state title, the service was good, and I need the money to pay some bills. The lending process was quick and easy. It took about 30 minutes and it was perfect. Also, the rep I worked with was very nice, respectful, and walked me through everything. He was very knowledgeable, which I think is what made the process go by so fast.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 23, 2024

    It was quick and easy and fast. I enjoyed the conversation with the workers that help me with my title loan. I will always continue to use the service. Keep up the good work. It is very good when you fall on hard times. It's at your service. TitleMax hats off to everyone that works for this company.

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    TitleMax
    Response from TitleMax

    Thanks for choosing us and sharing your experience!

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    Staff

    Reviewed Oct. 22, 2024

    I walked into TitleMax, the rep got my bank information, and I walked out with the MoneyGram things that they do. It took 30 minutes max. The rep was funny.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 22, 2024

    I needed a bit of help with some stuff and I was looking around, and TitleMax was the quickest place that I could go to, and they were really helpful. The lady that helped me was really nice and went over everything in detail and explained everything to me. It was very pleasant. Overall, I had a good experience there. They told me it would take up to 60 minutes to secure the title loan, and it took about 45 minutes. I took my title in there, asked them if I was able to do a title loan. The lady had me fill up the application. She took my ID and the title. And then after having me do the application and her taking my license and the title, she did want pictures of the car and to check out the car. So, she did that. After that, I was able to get the money 20 minutes later.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    PricePunctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed Oct. 22, 2024

    TitleMax was very meticulous in processing me out. They took pictures of me and the car. There was only two of them there. They were very cordial with one another. They seem like they got along with each other. They were very cordial with me. I had to sit there and wait on the voice mail because they had to deal with computer things. They had to wait for answers to come back for funds. The only thing was it created another bill. But that was my choice. Also, their interest rate is high as hell. It should be a bit lower, but the PRT is what it is. If I don't pay it in a certain amount of time, I will pay for more than what the car costs. TitleMax needs to give me a printout of everything because people can easily go in to commit fraud and change the computer number.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Customer ServiceCoveragePunctuality & SpeedStaffBilling

    Reviewed Oct. 22, 2024

    The funding I got from TitleMax helped me cover some things and cover a couple bills. Their customer service was good. There was a new person that was working there. She got left alone by another partner because they had quit on her and she's a little frantic, but she handled herself well. The process took about an hour. I didn't feel like it was that long. The website does have a little bit of issue. I had already signed up an account online, but they remade my account a few days later. It was all correct information because it's tied to my social and all that. I had already borrowed money after I had signed up online. So, it was weird.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Punctuality & SpeedStaff

    Reviewed Oct. 22, 2024

    The TitleMax rep explained everything really well. If I had questions, she answered them. She was polite, and she got it done quickly. The total process took about 45 minutes. The funding process was quick, too. I had to go to Walmart and cash the check.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

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    Punctuality & SpeedOnline & AppLoan ProcessFollow-Through

    Reviewed Oct. 22, 2024

    I was referred to TitleMax by a family member. I started the online application, but I didn't follow through with it. When someone from the nearest location reached out to me, I ended up going through the process. When I went there, that was my first time going to do that type of process to get a loan on my vehicle. But they made me feel comfortable and explained everything to me. It was a difficult situation that got me there but they made the whole thing very peaceful. The process was fast and it went by smoothly. TitleMax made it easy for me and I would recommend them.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 22, 2024

    TitleMax has good customer service. They work with you, and their lending process was great. It was quick. It didn't even take a hour. I also dealt with them years ago.

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    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    Staff

    Reviewed Oct. 20, 2024

    The manager who help was very professional and detailed oriented. She was patient with other customers who were unhappy about other issues in regard to their vehicle. She handled their complaints respectfully. She does her job with smile. She explained the service that TitleMax are offering very thorough. I left the store very happy with the happy with money.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2024

    It was my first time and they made it so easy and comfortable. They were very polite and knowledgeable. I am so thankful that they explained everything to me. I asked a lot of questions and they answered them all. They made me feel like I was at home. Great customer service.

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    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Staff

    Reviewed Oct. 19, 2024

    September 16th was a horrid day and I needed to gather funds to alleviate my stressful situation and although I couldn’t qualify for more, the agent aided is explaining the process and fulfilling my request even if not enough. It was better than getting nothing. So I will always return to the agent in the future.

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Staff

    Reviewed Oct. 18, 2024

    My Husband and I had a great and easy experience. The employees were Very Friendly, Patient and Courteous, especially the one who helped us with the process. We had a Great experience. The experience was very easy. The time it took was not long at all. With a clean title, it is as easy as one, two, three (that easy).

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    PricePunctuality & Speed

    Reviewed Oct. 17, 2024

    I was greeted by the branch manager promptly and courteously. He asked me a few questions and before I left, I got far more money than I thought I could. It was in my bank account before I left. I thought I would only get $2,500, but I got 10 times that amount. The office was conveniently located, and I was in and out in less than 30 minutes. I would highly recommend both TitleMax and this branch. There are branches all over the city.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Contract & TermsStaff

    Reviewed Oct. 17, 2024

    It was very professional. The representative I worked with was understanding and patient. Good conversation with clear understanding of the agreement. I would recommend to a friend to use this location if needed. I would hope all locations are like this one. In the future I hope if I’m in the same situation as now I get the same service again.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

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    StaffBilling

    Reviewed Oct. 17, 2024

    The young man that help me very nice and pleasant. Very thorough explaining everything to me and showing me upfront how much my payment will be. Love talking to him. When he was taking pictures of my vehicle he's like, "You said you live on a gravel road, your vehicle is very clean and nice for being on gravel road."

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

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    Punctuality & SpeedStaffBillingRates

    Reviewed Oct. 17, 2024

    The wonderful young lady was very quick, thorough and pleasant to deal with. I wish the interest rate was a little lower, so payment structure would be lower, but I understood this going into the process. Thank you for helping when I needed it most.

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    Response from TitleMax

    Thanks for sharing!

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    Staff

    Reviewed Oct. 17, 2024

    She was good at her job, answered all questions. Very helpful with everything. I will also go back to her if I need help again. I will be telling my friends and family about how nice was. Very, very happy with end results, thank you. I love when people are nice and helpful. I forgot her name but I know where she is located

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    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    Customer ServiceBillingLoan Process

    Reviewed Oct. 17, 2024

    I applied for a loan for my Jeep and it was easy with TitleMax. It didn't take long and everything was good. I was supposed to make a payment today and but I lost my ID and my wallet. I wanted another card to come and I was told it'll be within 7 to 10 days. TitleMax hasn't called me yet about it but right now, I can't make that payment and I don't know whether they'll give me a little more time.

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    TitleMax
    Response from TitleMax

    Thank you for letting us know. We would like to investigate this issue further. Please call us at 1-800-804-5368 to share your feedback.

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    Punctuality & SpeedStaff

    Reviewed Oct. 16, 2024

    The gentleman that waited on me in this store was very help, patient, and kind. I would come back and borrow more. And I will recommend this company to family and friends. I would also like to say thank you again. Also the store was neat and clean. They waited on me quickly and got me out of there.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    Punctuality & Speed

    Reviewed Oct. 16, 2024

    I HIGHLY RECOMMEND doing Business at this Pearl Location. I will gladly recommend this company to all my friends in tight spots and need a bridge to capital quickly, discreetly and professionally. I was in and out, from application to approval with cash in hand within 20-30 mins. No problem. I highly recommend to ALL who qualify.

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    Response from TitleMax

    Thanks for choosing us and sharing your experience!

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    Reviewed Oct. 16, 2024

    This is my first time working with them and let me tell you this is THE place to go if you need cash for emergency! Hi Monica!! Thanks for everything!!!! You are so sweet and I really appreciate you. I really do. This is Cynthia just in case you don’t see my name displaying. Also, thank you for all your advice

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

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    PriceStaffLoan Process

    Reviewed Oct. 14, 2024

    I got a title loan from TitleMax and I had to give them my title, and they had questions. They took pictures all inside and out of my vehicle. They wanted to know the value of the vehicle. They use a site to verify the vehicle’s worth. The process took about 35 minutes and the representatives were awesome.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Oct. 14, 2024

    I was passing by TitleMax and I just went in there. I got a title loan and the process was decent and didn’t take too long. But the interest was extremely high. The rep wasn’t rude but she wasn’t the friendliest either.

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    Response from TitleMax

    Thanks for sharing!

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    StaffBillingLoan Process

    Reviewed Oct. 13, 2024

    The lady talked to me. She was very nice, helpful, and explained what was going on with the loan and how I can shorten my payments.

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    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    Reviewed Oct. 13, 2024

    The process was okay, but the amount isn't what I wanted. I didn't get what I asked for, based on whatever credit TitleMax pulled. But the process didn't take long. We were out there for an hour.

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    TitleMax
    Response from TitleMax

    Thanks for sharing!

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    Punctuality & SpeedStaff

    Reviewed Oct. 13, 2024

    Titlemax was the easiest service. The lending process was very quick. It took an hour at the most to do the application and to receive funding. Their rep was good and explained everything in full so I could understand it easily. Everything was great.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Staff

    Reviewed Oct. 13, 2024

    The rep was nice. He helped me and answered some of the questions I had.

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    TitleMax
    Response from TitleMax

    Your feedback is highly valued! Thanks for sharing.

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    Customer ServiceStaffRates

    Reviewed Oct. 13, 2024

    You need to go see TitleMax. They will take care of you. I pawned a title with them many years ago. The customer service is why I went back with them. They were always fair. They helped me out when I needed it. I got in a bind for some money. I needed it right away, and they took care of me. That little girl in that office went way out of her way to do everything she could to help me. I have always been well pleased with everything. The other guy that was there before, when I dealt with him, TitleMax didn't wanna give me what I wanted for my car, and he made a couple of phone calls and they gave it to me. I paid it off in close to a year. They did excellent. If they dropped their rates a bit, I would do a lot more business with them.

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    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

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    Staff

    Reviewed Oct. 13, 2024

    I had a great experience with TitleMax. Working with them helped out. The process was completed not longer than 30 minutes, and the lending processor was good.

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    TitleMax
    Response from TitleMax

    Thanks. At TitleMax, we take pride in providing excellent customer service.

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    Staff

    Reviewed Oct. 13, 2024

    They were very nice and they walked me through everything and made sure I was understanding of it all. The rep had the whole process done within 20 and they took a little bit to look at the pictures. It took maybe 50 minutes for everything.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

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    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Oct. 13, 2024

    I would 100% recommend TitleMax to people that need a fast loan. The process was fast and efficient. The rep was super quick. Besides the interest rates, everything else was dope. TitleMax helped me get out of a pinch. They relieved a big issue.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

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    Customer ServiceContract & TermsPriceStaffLoan ProcessRates

    Reviewed Oct. 13, 2024

    TitleMax is local in my area and I've seen them in my area a lot. They were open on the hours that I needed them. The customer service experience with them, so far, has been fantastic. It was a friend that I went to school with that set all of our stuff up, and he was absolutely fantastic. He was very responsible. He was very mature about it. He did mind his P's and Q's very well, even though we were like old school friends.

    The interest rates are a little high, but they're high everywhere right now. I like using TitleMax better because they have a lot less hoops you have to jump through. A lot of other places were telling me I had to get copies made of my keys. A copy of my key could cost me around $300 to $400. I was like, "Well, I'm short on cash right now, that's why I was doing this." So, I didn't wanna have to take 300 out of the loan to go get a spare key for my vehicle for the other loan companies. I'd recommend TitleMax over other places.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 13, 2024

    I called somebody and they put me towards the direction of TitleMax. The rep I worked with was really nice to me and my application was done in 20 minutes. She explained everything to me and I got the approval after two days because I didn't have a bank statement. Everything was smooth and I would tell my friends to go up there. TitleMax helped me when I needed it.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

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    StaffLoan Process

    Reviewed Oct. 13, 2024

    I went with TitleMax 'cause they were offering a little bit more than another company. The rep also answered all my questions and was very helpful. I got a title loan and it took me 30 minutes. I was a little disappointed ‘cause I was hoping to get more, but it was still an easy process, though.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase

    Reviewed Oct. 13, 2024

    I like the convenience of having TitleMax close. My experience with them was okay. It went well. The whole process took less than an hour.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Online & AppStaffLoan Process

    Reviewed Oct. 13, 2024

    I went on the website of TitleMax and got a title loan. My experience with their rep was good.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Staff

    Reviewed Oct. 13, 2024

    The whole process took 30 minutes max. It was very easy. It was a lot easier than I thought it was gonna be. The reps were very straightforward. I noticed that they tried to do what they could. They were very friendly. They make you feel like your business is appreciated. Their whole direct deposit thing and having the money within seconds were really good. It was very unexpected.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Staff

    Reviewed Oct. 13, 2024

    The lending process at TitleMax was excellent. Mike was superb in providing all the information that I needed. He went above and beyond his job to make sure that I understood everything. I was excellently satisfied.

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    TitleMax
    Response from TitleMax

    We are so glad we could help you! Let your local TitleMax know if you need anything else.

    Verified purchase
    StaffRates

    Reviewed Oct. 13, 2024

    I've dealt with TitleMax before and it was easy. I used their service most recently. The first one, I did inside the store. The second one, I did online. The online one was pretty easy and the second one was a little longer. Their rate was a little high but that's how it goes and it helped me resolve my stress. The lady that I dealt with was great too.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 13, 2024

    I worked with a great representative from TitleMax. Getting a personal loan took one day because something was going on with the system. It took probably over an hour. If that wouldn't have happened, it would have taken me roughly 30 minutes. There are some fees and I was loaned $200 after the fees. So, after I pay off the fees, I will be paying 259+. Overall, I had a great experience.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    Staff

    Reviewed Oct. 12, 2024

    The process was real good. The rep was real nice.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 12, 2024

    My loan officer was a very pleasant person to work with. The whole process took about 15 minutes. Titlemax made me happier. So, it made everything easier on me.

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Oct. 12, 2024

    Texas Title was terrible and their deals were horrible so we landed on TitleMax and took a chance. I found it by myself on the internet so it's readily available. They were another option. It was good that I went with TitleMax because for what it is, it’s a lot better deal. The price is understandable. It's a 25% fee of what I asked for and was more than doable for what I needed to do. I took it willingly and was not upset about it. If I have problems or issues, I've got all their contact information to keep me in the loop and for me to keep them in the loop about it all. The application was easy, simple and smooth. The ladies were helpful. The customer service was fantastic. They were very informative and direct and explained everything very black and white. There was no beating around the bush and it was a good experience.

    Nobody wants to get a title loan. It's one of those things to help fix some things, it helped tremendously for the purpose that I needed it to. I finally logged into the online tool and had to switch my number around. I haven't navigated it but it seems basic. I was able to see my loan and everything that was documented on my paperwork along with contact information, if I had any more questions or ways to pay, and I'm able to do all that through my phone. The easy access seems straightforward.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

    Verified purchase
    Staff

    Reviewed Oct. 12, 2024

    TitleMax's reps were very helpful. The application process took 30 minutes or less.

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    TitleMax
    Response from TitleMax

    Thank you for taking the time to share. Your review means a lot to our team!

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 12, 2024

    I found TitleMax a better deal. Also, they were great people. They got some good employees that work good in there. I went in, they tried to help me all they could. They tried more. The loan helped me with what I needed help with.

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    TitleMax
    Response from TitleMax

    Thank you for trusting us. We are here to help when you need us.

    Verified purchase
    Staff

    Reviewed Oct. 12, 2024

    The lending process with TitleMax was simple and straightforward. It took 20 minutes and the rep who helped me was nice.

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    TitleMax
    Response from TitleMax

    We are thankful for customers like you!

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Oct. 10, 2024

    Title Max is very good with their customer because they give you options. The process was fast with the electronic signature. I would recommend others to come here. It took me less than ten ot fifteen minutes to apply for the loan. Also, the direct deposit is a better choice to get your loan faster without waiting too long for the funds. It was a good experience to share with others.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 10, 2024

    Super cool and got me a loan of 1200. I was looking for 3500 or 3000, so that kind of sucked especially because I’ve had other loans with you guys that was paid off quick in the past but it’s all good. I understand that it was all he can do so I took it anyways.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    StaffBillingLoan Process

    Reviewed Oct. 10, 2024

    Good experience. I really felt like the lady was trying to help. Did not feel like I was approved for enough money yet they did loan me enough to pay a bill so I'm happy. The payment plan seems reasonable so I guess I'm ok with that.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    Staff

    Reviewed Oct. 10, 2024

    TitleMax, I'm greatly appreciated to you and your staff. Maria, your employee was very helpful and kind. She gives very good services to us in general. God bless! Thanks for your services TitleMax. You are so awesome. That's awesome how give services and the help you give others. Very nice.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 10, 2024

    Both the ladies up front were extremely kind and strived to get me the best loan I could get! They made the application process a breeze. I will definitely be coming back here if I need another title loan! The office was clean, they were accommodating, Thank you all again!

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Staff

    Reviewed Oct. 9, 2024

    I was happy they help me and she was so helpful to me and she did a wonderful job handling my paperwork. I appreciate everything she did for me and I want to say thank you for everything you have done for me and my family and I will continue to come when I need help.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 9, 2024

    They were super friendly, easy to speak with, answered all questions I had and went above and beyond to make sure I understood every detail of the loan process. Once we were done they even walked us out to our car. They never once made me feel out of place, walking into the business was just like walking into a friend's place

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    TitleMax
    Response from TitleMax

    Thanks for sharing! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do at TitleMax.

    Verified purchase
    Staff

    Reviewed Oct. 8, 2024

    I had an amazing experience with the branch manager and the store manager. We kept each other laughing even though I wasn't ready to hand up my title. They made the process much easier, and they were as nice as they could be. I laughed from the time I walked in until the time I walked out. I will be referring everybody I know who needs some funds.

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    TitleMax
    Response from TitleMax

    We are so grateful for your kind words and we hope to see you again soon!

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 7, 2024

    We had applied at a different cash for car title loan when I remember TitleMax. Can I say I am so glad that I did remember Title Max and I was not disappointed by the company and the agent was so very knowledgeable and helpful. Thank You Title Max.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2024

    Very professional and courteous service. From the first phone call to the final steps everything was smooth and easy. Crystal was very helpful to answer any questions I had. I would highly recommend TitleMax to friends and relatives.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Customer ServiceContract & TermsBillingLoan ProcessRates

    Reviewed Oct. 2, 2024

    I passed by TitleMax while driving and got the title loan from them in person. The process took less than half an hour and was handled professionally. The customer service was exceptional. But I was under the impression that this would be a longer-term loan with installment payments. I did not look into or listen intently enough to grasp that it's only a 30-day loan. I have two days to pay the entirety of the loan agreement plus the fee. So, I’m not super thrilled about that. They offer a renewal, but it is $500 a month for every renewal, which does not go towards your payment. So, it's not so much a loan as an advance. The experience was pleasant, but the circumstances and the stress that come with that loan and its rate are not great.

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    TitleMax
    Response from TitleMax

    Thank you. We appreciate you bringing this to our attention, and we would like to learn more about your recent experience. You can reach us at 1-800-804-5368 to share more.

    Verified purchase
    Punctuality & SpeedOnline & AppStaff

    Reviewed Oct. 2, 2024

    Fast, easy and painless. Cathy was wonderful, she explained the process to me, was able to assist in all my needs & answered all my questions. Big help was when my cellphone had problems taking the pictures of my car, she was able to use her tablet to get all the needed pics to process the request and move forward.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 2, 2024

    Experience was fast and easy and amount of funds available was more than enough for what I needed. I know the finance charges are high but if you pay them early they're not too bad. I was actually dreading the experience but from the time I got started to the time I finished was about 45 mins and it flew by. The staff was friendly and talkative which helped make the time fly by.

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    TitleMax
    Response from TitleMax

    Thank you for sharing! We hope to see you again soon.

    Verified purchase
    Customer ServiceCoverageSales & MarketingOnline & AppStaff

    Reviewed Oct. 1, 2024

    Well she provide a different option of repayment that made it beneficial to me. She was very courteous, polite, and helpful but mostly more experienced and knowledgeable. She even helped me put the app on my phone and offered me more options to use my current full coverage insurance to reduce your insurance fee. I even called my insurance company to send over the info. Consequently the whole appt time took a lot less than the initial visit.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Oct. 1, 2024

    Quick, easy, amazing service from Star at the Eastern Avenue location. For that I give 5 stars for my experience, customer service and application process. Star answered all my questions and was very thorough. I like how they did a follow phone call as well. Although I know that duration of the loan is seven months I wish there were options for longer payback term.

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    TitleMax
    Response from TitleMax

    Thanks for choosing TitleMax! We appreciate you.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2024

    I had to have money for tires and suspension repair. The 3 employees in the office were friendly and nice. Stephane was quickly with working on a offer for me. She had me money in my account and in and out within under an hour. Would definitely bring my title here again if I ever need to.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase

    Reviewed Oct. 1, 2024

    I went to your company expecting to borrow the amount of cash I needed, I was a returning customer, and I have always paid you on time. I was told because my truck has a large number of miles, I could only borrow a fraction of what I was expecting. I will repay you as soon as possible, but I will not return to do business with you after this experience. You don't want my business, so I will take my business elsewhere. Please don't contact me about my experience, your organization SUCKS.

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    TitleMax
    Response from TitleMax

    We would like the opportunity to discuss this with you further. Feel free to reach out to us at 1-800-804-5368.

    Verified purchase

    Reviewed Sept. 29, 2024

    My experience with TitleMax was great from start to finish. Went smoothly. Didn't last over half an hour. I went other places and didn't get that type of experience. If I have to do it again I definitely will and also will recommend family and friends because I would like them to get the same experience.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 29, 2024

    Service was excellent. I was in and out within 30/45 minutes max. I don’t remember the young lady name but her customer service was very good. The place was cool and clean and I will be looking forward to doing business for a while. Thank you Titlemax and yes I will recommend this service to my friends and family.

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    TitleMax
    Response from TitleMax

    We’re so glad you enjoyed your time at your local TitleMax!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 29, 2024

    I'm always financially pampered here when I get a loan. The customer is always A1 every time I walk in with prompt service no matter how many others are in the building. If I was the CEO for this type of performance a raise for their employees should be instant.

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    TitleMax
    Response from TitleMax

    This review made our day! Thanks for sharing your experience at TitleMax.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 29, 2024

    The Employees at the Nashville Hwy store in Columbia TN, are ALL friendly, efficient, and kind. They were / are wonderful representatives for your company. I had called with a (to me) weird question and they were as patient as saints in the phone and when I visited the store. They truly are star quality staff!!!

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    TitleMax
    Response from TitleMax

    Thanks! We are grateful to have you as a valued customer at TitleMax.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Sept. 28, 2024

    That was by far the best customer service experience that I have ever encountered when requesting my loan from the location on Hwy 85 in Riverdale Georgia. The two ladies that I had my service with was beyond outstanding and made me feel welcomed and appreciated. They both had interaction with me during my entire visit. I will definitely refer a friend or family member to this location and will definitely continue my service in the future with this location when needed. My visit was on September 24, 2024 at 1:30 pm -2:30 pm. Thank you ladies for an outstanding experience.

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    TitleMax
    Response from TitleMax

    We appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at TitleMax.

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    TitleMax Company Information

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    Company Name:
    TitleMax
    Year Founded:
    1998
    Website:
    www.titlemax.com

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