OurTime Reviews

I was banned/blocked with no explanation of exactly why. Said I didn’t follow terms of service and conditions. Would not give a specific reason. I appealed and it was denied. Was informed that they would not respond to any further emails and the case was closed. This was after I resubscribed. I will dispute the charge with my credit card company.

Don't bother with this site. Just like any other dating site all they want is your money. They don't care about you, only your money. In my opinion all dating sites and apps should be barred from doing business. They say you're a match. You message them and you never hear back and if you do it's a very brief replies and just like magic they're gone so do yourself a favor and avoid all dating sites and apps because they're just plain scammers trying to get your money.

Been a member for a long time. Now I got hacked and no help. Want my money back. Got a few texts saying they will help. But they want money. Not going to give any money. Same profiles all the time. Not recommended. Hacked.

The site is full of scammers, do not waste your money, a complete waste of time and money, STAY AWAY from this site, the scammers are looking for your email, cell phone numbers. Very UNsafe, they are looking for vulnerable woman.

OurTime gets you to join using fake likes from profiles that are not members and not in your area. It is a complete scam. I'm sure there are probably some real profiles, but I haven't had a profile message me and want to meet. The ridiculous cost they charge to be a member without offering refunds is stupid to join and they are targeting 50+ year olds to screw them over. They suck, don't join. Terrible, horrible scammers run that site. I'm tired of the endless fake profiles liking me that are not close to me. Stupid waste of money.

As unfortunate as it may be to leave a single star, the start represents the few people that I was able to meet that seemed nice. However, most of the women on the site who sent "likes" were unresponsive as if they were not real and placed to keep you actively searching on the site. The Ourtime team renewed my account weeks in advance of my subscription date without my authorization, refused to acknowledge me, and banned me once I challenged them through my bank. I am still going through the dispute process. Online dating is hard enough, this company makes it worse.

Terrible customer service. No way to get a person!! Their responses to emailed questions yield a response blaming the user. I was required to solve a visual “puzzle” to verify my account before I could log in. The puzzle was incomprehensible. Don’t pay them anything. Site and service are awful!!!! The so called matches are all over the board and do not seem to have any connection to the parameters set by the customer. I get “matches” WAY outside my stated age and geographic preferences. Again—-don’t do it!! RUN!

The Ourtime mobile app for iPhone is awful! They require users to login with a puzzle verification system does not work on a mobile device forcing users to log in on a browser. Horrible user experience. Horrible tech. I regret that I ever signed up for this service.

I have, many times, tried to sign in, but site indicates it cannot use my email address and that I should use another one. I have one email address. Why should I create a second one because "OurTime", doesn't accept my valid current address?

Cannot log on for 2 months. When attempting to log in, this pops up: "Uh oh! OurTime is experiencing some technical issues at the moment! We don't want you to be lonely, so here are some puppies to keep you company while we're down! Fetch! Pet!" I have tried the solutions it offers, but nothing works. It's a problem on their end. Have contacted the company, but have had no response. They do however, continue to charge me. Have requested to cancel account.

Customer service is a joke. I upgraded, paid the fee. The charge cleared my bank and showed up on my credit card statement. No upgrade appeared on my account and all previous activity and communications disappeared. After 3 days of emailing with worthless automated replies, customer service insists via email that I have not paid for an upgrade. I resent them a copy of my bank statement and they still insist their database isn’t showing I paid. I called my bank and disputed the charge which the bank credited back. I’m done!

Nothing but a bad experience. I put in all my data hoping to find someone local. I tried the free service at first. You can see some of your matches, but at least half appear to be fake. It's not too difficult to tell which might be real. Anyways, about 30 days in, I decided to pay for a subscription by using an online credit card company called Privacy to limit my exposure to Ourtime.com. The online credit card refused to allow me, to pay with the card I purchased at the Ourtime site, suggesting they had in the past experienced too many problems. They effectively banned Ourtime. It's too bad because it could be a great option for people over 50 years old to meet others if was managed by actual real people. To me, it seems like the ONLY thing Ourtime wants is your credit card data and then you'll be taken for a ride.

I have been on the site. No issues getting on but I don't close or log off. The men are NOT what is expected. Most seem to be looking for a good time and not a relationship. The men contact you but don't follow through, just short conversations online, I don't do texting relationships in all. I will have to agree with the others. Don't bother. The men are a bunch of nothings wasting your time. Did get a good deal, so I don't feel like I was cheated too bad.

Just trying to get into my account to actually finish my profile was EXTREMELY frustrating. Got thrown on a Puzzle that was difficult to do to verify who I was. First 5 puzzles then it went to 10. And if I didn't get it on the first couple of tries the website threw me out. Session logged out. Don't think I will be using this site.

My 88 year old dad paid $169 for a year and then they banned him. He made an appeal and they responded with, "You violated the terms." But refuse to say what the violation was. Then he can’t cancel because he can’t even log in. They are thieves. They will be reported and sued.

First of all, I don't know how I got on this deadbeat site. I never sign up for any site where I've got to pay a monthly subscription fee. So, from the few times I visited the site, there was nothing but scammers and low life old men. They've been taking money from my account biweekly. I've tried numerous times to cancel, but have had nothing but trouble. It's like they want to lock you into this site. You can forget about getting a refund. DO NOT GET ON THIS SITE. It takes advantage of senior citizens, and the Better Business Bureau or whatever organization should seriously look into them.

Question, how many of the profiles are current and real. Many blurry old pictures. No guide in understanding. Some profiles have green. Some have blue stars next to them, guess it shows their frequency of use. Many profiles have no written descriptions; and have noticed my estimate 60% only have a high school education! System set that I can love or like the profile, but I cannot hold it and reconsider to review it later. I have no control over which profiles come into my feed other than I give an age range. It is a basic information. Only been on it for two days, sent out probably 40 likes and with each like I stated what are some of the qualities in the profile that I like. Within 24 hours, I had 25 people view my profile. Only one rep replied by writing. That indicated he had read my profile and wanted to meet. We met, might be potential good friend. At this point with caution people not to use.

I had problems enrolling and paying. Could have been “Operator Error”. I overpaid & they would not refund my overpayment. Sent multiple requests with multiple responses from a different individual each time. Obviously none of them read my correspondence. So possible love was lost along with my money.

Nothing but scammers on this site. Save your money because it’s awful. I agree with all the other one star reviews. I’ve had all the same experiences they mention. The worst dating site ever. Go adopt a dog.

I tried to set up my profile on this site. That was fairly easy. The problem is, I cannot use the site. After I entered my email, they started sending me suggested contacts. Whenever I try to interact with the site, it asks me to verify myself. The procedure is for me to enter my cell number and it will send me a code. The site, for some reason, will not accept my cell number. So, I cannot get verified. Contacting their customer service had had no effect. I never get any help. They mostly ask questions like who I tried to contact, when I signed up, how many pictures I uploaded, etc. These answers don't address my problem. My conclusion is that they don't really want my business.

This is the absolute worst dating site ever. So many fakes and scams it’s unbelievable. I am an IT professional and spotted the scammers immediately. I cancelled my membership within 20 minutes of joining. Don’t waste your time or money. If I could give zero stars, I would!

This ** site is a rip off, don't waste your money on ass site, I wasting money on this bad date site, a lots of fake profile, I deleted my profile, they got mad and banned me from the site, they done me a favor

If I could give zero stars, I would. I'm sure there are genuine people on here but some are just CRINGE. On top of that, they blocked my account out of the blue, with no explanation, two weeks after I paid for six months. I don't even care about losing access but I DO care that I was given no explanation!! WTF Our Time??

They try to bully you into renewing your subscription. When you don't they go ahead and charge your card anyway, as they did with me. I've put a block on my credit card, I would strongly recommend staying away from these people and go elsewhere.

They're a scam like ALL online dating sites. Customer service is absolutely awful, and unfortunately they allow "adults" to tattle on each other (aka "reporting"). So if there is something in the text of your post, they'll harass you about it, BUT they will NOT tell you specifically what the problem might be, so how can you, as a member, fix it? I think a lot of the time people just report other members because they're offended and want to make trouble for the so-called "offender". There are a lot of fake profiles, like on every other dating site, and, guys, most of the "women" on Our Time will NOT reply to msgs, which makes me suspicious they are ALL fake profiles, meanwhile the site gets rich by charging horribly high fees. Their Paypal link has never worked properly, either.

I am an honest, sincere and genuine person. I was also banned for life for no reason and I cannot find out why. I see this compliant in a number of reviews. Strange site. Scammers survive and the good and honest individuals are banned for who knows why.

I must have made a computer error of the century, as I was banned by from the website for life. They won't tell me why and only reference security and privacy concerns. Well, it's my security and my privacy but apparently that's not enough to discuss the issue with me. I highly recommend you do not get involved with these people. You are a number you are a paycheck. You are not a person.

I’m on 3 dating apps and this by far the WORST! The first 4 ‘people’ I’ve matched with were all scammers from other countries pretending to be who the profile showed. Also, they match me with people in other states and hundreds of miles away when I set my distance to 50 miles or less. I’ve already paid for 6 months — what a rip off! Do NOT use this App.

Terrible customer service. No real people answer the phone. Contacted them 22 times by the computer generated trouble shooting messages and nothing worked. Paid 119.99 for nothing. When you try to call the number that is listed, it literally says the number is no longer in service!!!?

Wonderful wonderful site. I was really only active on it for a couple months before I met the love of my whole life. We are still going strong and it’s been 2 years and neither one of us ever had a relationship that lasted that long and we’re both almost 70. lol. Of course we are from two different states so we never would have met without “Our Time“ so see they are fantastic!

I was on the site for quite some time and I met someone! I then decided to cancel my renewal because that’s how it works, correct? Two years later I try to get back on the site and they tell me I’m banned because I broke some agreement. Nothing was broken. I just decided not to renew. Customer Service has given me such a hard time, it’s almost laughable and they will not even discuss it with me. There are many better websites out there for dating with Customer Service personnel who are much more friendly.

Signed up 11/11/25, paid 3 mo, blocked 11/13 by OurTime for fraud! I’m a RN, have a business in Galveston. Well known in community & never been a fraud! Took my money and would NOT tell me what I did!!

I paid for a 3-month subscription, into the first 40 days, I received an email that due to "suspicious activity," my account had been closed. I appealed their decision and received an automated response that it was denied. I lost my ability to contact the men I was corresponding with and could not go into my account to delete my pictures and/or cancel my subscription. I did not receive a response to my 15 email inquiries, nor did I receive a refund. To say that I am disappointed is an understatement. I had to rate OurTime with one star but it deserves ZERO from my experience. Ellen

This is a terrible website. The first 3 people that contacted me were impersonating someone else. I requested an investigation on the first on and nothing happy. Then the next 2 were impostors. I am requesting a refund because I paid for 6 months and requested my profile be removed.

I made an account with OurTime and several days later having never even used their service, I was banned for no apparent reason that I could determine. I appealed the ban however I was notified that it was a lifetime ban for violating their terms. No reason was given. I am unclear if my profile was taken down and feel I have lost all rights to it. I feel their unreasonable and unfair strategies are on the verge of psychological abuse as I trusted this dating site with very personal information and had hopes of making friends. I believe that it should be their responsibility to notify the reason for the ban and allow the subscriber to make a correction. I would give my experience with them zero stars if it was an option.

Everyone I connected with was a scam. This site is a scam. I’ve been a subscriber for a couple of months and the highlights, likes, “matches” are all 100s of miles from me even though my “dealbreakers” are more than 75 miles. Waste of $$$ and time!

This is a very sketchy site. Unable to speak to a live person with any customer service issues. Be careful putting your credit card information on this app. I tried a Trial and put in my CC for a promotional and within hours was banned from the site without any explanation.

What a horrible waste of time, don't even think of giving them money! And don't think you will ever speak to a customer service rep. They don't exist! Worst site I've seen so far. Every single person I talked to was a scammer, not one single person was real!

TERRIBLE company. No customer services. No 800 number. Any money you pay you will never see it again. Nonrefundable. Very disappointed. Good luck trying to cancel the auto renewal. You will get a long explanation about it which then it might not even work. Awful website.

Don't waste your time! I spent hours putting together my profile only for it to be blocked by them, probably because I said "no Magas". That's important to me! Why waste time? When I asked, they said I may have violated their T&Cs or their Community Guidelines, not even specifying which. I wish I saw they review rating before I wasted all that time!!! They are seriously out of touch with today's political climate and crappy customer "care". Don't waste your time.✌🏽

Fraud. Scam. Charged me for two exact accounts. I never signed up for two accounts. Could not even open the first attempt to use the site. No tech support. No way to see what the site is doing. I will report as internet crime ftc and the consumer protection bureau in washington dc. No way to speak to anyone. Even send phone number to the bank. Only a recording of how to keep account with choices Ourtime makes up. Not user friendly to block people from canceling. Targets older crowd. Makes it impossible to activate or monitor.

This site has so gone downhill. It used to be good, just don’t do it! I paid for a 6 month subscription, 2 weeks later it stated I was banned. Why? I have no idea. Customer support keeps sending me a “survey” to see how they did. They didn’t do anything! No resolution, no reason, no response. I told them to DELETE my account since I cannot even access it!! I sure wish I had read the reviews first!!! BEST PART - called my credit card company that I paid for the dating site - man who assisted me is giving me a credit for the 6 month charge! I asked why. He said they did the exact same thing to him!!!! Move on! There are better dating sites out there, trust me!!!!

I would rate zero but that is not an option. Buyers beware big time!! Terrible customer support. It doesn't exist. They hide very well any link to be able to reach out to their so called customer service. If you can find a way to contact them they take forever to reply and the replies that you do get are full of excuses as to why issues are not on their end and offer no assistance. I signed up using a credit card. When I tried to cancel I clicked on the "I can't afford at this time" button. They then offered a 3 for 1 membership discount. I tried over 10 time to take advantage of that offer, however they kept turning down my cc. I called my cc company and they show no charge attempts of any kind from OurTime. The so called customer support replied to my many emails stating that they don't offer a 3 for 1 and it is my fault from my end why the cc won't go through now, but can't explain why it did when I signed up originally.

Terrible. Customer service is the worst. I signed up last week and on the same day was not able to sign in and was told I was banned. I didn't do anything but set up an account. I didn't even communicate with anybody so there was no reason to call me banned. I told them this and they ignored me. I then ask them to cancel my account because I don't need to be treated like this. They still ignore me. This site sucks. I am completely disappointed and it is not 100% free either.

Customer service is awful, can’t get things fixed quickly, no one to speak with, just useless when you need help with your account. My account has been down for days and still no response to get it fixed, just fill out. Form.

Ourtime.com blocked my access after I signed up for no particular reason. Then continued to send my profile to other members and send daily emails to me for months. I unsubscribed many times but it will not stop sending me those emails. I want to remove my profile but it doesn’t allow me to sign in again. No reason given. They maybe using my information and profile anyway they want. This is outrageous! I strongly suggest the regulatory agency to audit this business.

Awful. Lots of scammers and lots of fake profiles. But get this: I was hacked by somebody who got into my messages and sent them back out with false info. I informed OurTime.com about mine being hacked and they shut my profile down. I requested to get back into to my account and they treated me like I was the offender. They told me to appeal my ‘ban’ and I did only to be told my appeal was denied and I remained banned - even though my subscription was still active. What a waste of time and money. Cw

OurTime blocked access to my account and wouldn't tell me why. I asked them to tell me why my account was blocked and that I would remove any material that was inappropriate, even though I read the terms and community rules and didn't find any violations. They refused to respond to my request. They sent me an email telling me to file an appeal to their ban and that they would not respond to any further communications. Terrible customer service. I only signed up the day before and was about to pay for a subscription. I guess they saved me the trouble of signing up for this awful dating site.

Ourtime seems to be just a name for a company that doesn't exist. There's no Customer service office or number to speak to anyone. Credit cards don't work. It's either a scam or company that doesn't exist

Ourtime.com is nothing but a scam. Took my money then blocked my account. Tried messaging and calling them, can not get through either way. Do not use them. Messages are not deliverable and phone is nothing but a recorded message.

Don’t waste your money. I got 100+ looks/likes by same guys over and over on my profile and 3-4 messages, to which I promptly responded. Then, I would get no response back. LOTS of profiles will no pics or bios and hundreds of miles out of my area. Too many game players or scammers.

Buyer Beware! First, the customer service is awful! If you have an issue, you must communicate outside of the app via eMail. The response time is 24+ hours sometimes. There is no dedicated phone number to speak with someone. The app ignores your profile's preferences. The free app is useless. You can't communicate with matches. When you report a problem, they offer a 50% discount that does not work. Do not click on the link that they provide via eMail. Also, I believe many of the profiles are fake. Regardless, why pay for a service where you have to wait 24+ hours for a response? I reported this due to the FBI's IC3 and the FTC.

Besides, a lot of fake profiles, members lie about their age, how they currently look, and their current status. After a week, they start sending you people from other states... Which is stupid, but again, this is an algorithm already set to do that. I got a substantial match, which made me excited, but most of them were a disappointment after seeing them in person and remembering their pictures in their profile skinny, and tall; then seeing someone the opposite and older!

Terrible Experience-Beware. I paid 22.50 to join OurTime.com, but I couldn’t access my account. I called few times, but their phone just sends you to chat, which was no help at all. After canceling the site charge me 14.50 and later another 22.50 without permission. They want $ to process a fee. This site feels like scam-Poor service and dishonest service. Stay away!

Unfortunately I did not read the reviews before purchasing or should I say getting scammed out of 97 bucks on this platform. I purchased what I thought was a 3 month subscription to a 50 plus dating site on 9-16-2025 to 9-20-2025. I had not even talked to anyone or sent out any messages. I was sent a message on 9-20-2025 at 2:42 am all while I was asleep stating I was banned from the site for inappropriate language. And I was blocked, I immediately contacted Google Play to request a refund but was told my request was denied and That I would have to get it from the 3rd party which is OurTime the scammer. DO NOT. I REPEAT. DO NOT GIVE THESE PEOPLE A DIME OF YOUR MONEY!

I signed up and bought 6months on sign up, they took my money and immediately blocked me from logging in. I can use my account and I can’t cancel it. I literally never got to view it but once as I added one normal photo and was kicked out and blocked. I never got to use it at all as soon as they charged my bank account. Customer service refused to help me because I have to “appeal” the block decision. Why!!?? I’m a new member who never used their account?! This is complete fraud. I have to cancel the payment through my bank now as a fraud complaint. Customer service is useless. This whole thing is a scam to steal money. Don’t sign up, you will be immediately banned and prevented from cancelling.

Total scam website. I paid for the full service and within 2 days I was blocked. They would not tell me why. Then after I was banded, they charged my credit card again. I guess I should have looked at these reviews. I am trying to get my money back. Please beware of this site.

Fake profiles, people that are creepy. Most importantly, Our Time is advertised as over 50. There are no 50-60-year-olds on the site. I cancelled the subscription 2 weeks into it. Cancelled. I called them, no response after months. Now I have a stalky person texting me. Stay away.

This was a seriously strange experience. I had 3 men tell me that they were widows, 2 men tell me that they had lost their only daughters, 2 tell me that they were raising or partially raising their only grandchild. Then two of them had to go out of town for work. The first one went to Dubai. He needed $6,280 to get home. Just to borrow. The second one that I was going to "meet" Sunday had to go to Malaysia to deal with some materials he "needed" for his business. I didn't wait for him to "need" to borrow money to get home.

Being suspicious of online matchmaking/dating, I lurked as a free subscriber for 6 months as a non-payer. I finally decided to subscribe to see what was really behind the service. It only took about ten minutes after subscribing to conclude that I had been essentially scammed. All the messages from those who had recently informed me they "liked" me vanished. I tried to message "Susan," who had replied to me today saying that her subscription was expiring soon, but then suddenly she vanished and was no longer available after I tried to message her back. Then in an hour or so later today, OurTime locked me out.

Very unprofessional administration! They like playing passive aggressive games like not responding to messages for weeks to punish clients for calling out their incompetence. They claim my account was suspended because they are a subsidiary of Match and since my account is suspended at Match it’s also suspended at Ourtime. Here’s the best part! MY ACCOUNT ISN'T SUSPENDED AT MATCH! And they’ve been made aware of their mistake and refuse to acknowledge it! Childish adults hiding behind their computer playing passive aggressive games to hide their incompetence! SIMPLE AS THAT!

I registered and paid for my subscription. My account was blocked 2 days after joining. I submitted an appeal and was reauthorized to use the app. No explanation why I was blocked, even after asking for an explanation. I went to update my profile the next day and received another block. Had to submit another appeal. Never received a reply in spite my my follow-up emails. Customer Service uncooperative in resolving the issue. Would not recommend this app.

Don’t ever give this company any time or money. When you sign up for a membership and decide to cancel it, they will continue to charge you until that membership is complete. I can’t even find a customers service email to contact them. This company needs to be out of business.

OurTime is really poor app, very slow, not a lot of local members, and it's full of scammers who will ask you to invest in crypto. It puts your subscription to auto renew without telling you, and no customer service, can't talk to anyone, Worst experience ever on this date app.

Anytime they call you "Dear" it's a red flag right away. No American man calls a woman Dear, unless they are in a longterm relationship. It's a dead giveaway for ** scammers. Report them to the Federal Trade Commission! I am doing this today!. I signed up for 3 months on Our Time and after 3 days I asked them to stop the other 3 installment payment withdrawals from my debit card because I'm not happy at all. They refuse. So I'm reporting them. Then they offered me a 50% discount to rejoin. I said I wouldn't rejoin if they were the only dating site on the web. I went to Plenty of Fish and I'm getting a lot of messages that I can read and can reply too and I haven't paid a red cent. Plenty of Fish has gotten way better since I last used them over 12 years ago. They have a photo verification tool that helps to verify a person is who they say they are. If they refuse to get their photo verified, block them.

The worst of the worst dating sites. Save your money and more importantly your time. There’s no customer service and this site has a limited audience. I get replies from several hours away and even in different states.

This site is full of scammers. As soon as you cancel your automatic renewal you can't log back onto the site despite having paid for it. Customer service is unhelpful in any way and you cannot get a refund. Avoid this site!!

Absolutely the worst dating app I have ever been on. I sure wish I had read the reviews before I signed up. They blocked my acct after 2 days with zero explanation. They took my money and won’t let me get on the app to delete my acct. They zero customer service, no number to call, only an email that won’t respond to questions. I don’t know how the US Attorney General hasn’t shut them down yet. Terrible app. Do Not join!!!

I've signed up on Friday and cancelled on Saturday. Have been charged $89 for 6 months. Cancelled subscription and deleting account didn't help getting back the money. I was told that "your account isn't eligible for a refund. We can offer you 15% of of the next 6 months subscriptions". OurTime ripping of unsuspecting people of hundreds of dollars. They also use auto renewal that you can't control. It's a ripoff

Very poor app, works only sometimes. Poor customer service. No customer service number. When service is down or the app doesn't function correctly, you're just out of luck. Would not recommend it to anyone.

I recently purchased a prime subscription for the Our time dating app for 6 months for $130. When I logged on the system kept saying that I did not purchase a subscription. As a result, I could not access the website. I attempted to reach out to customer service and they do not provide a phone number for you to call just an email to voice your concerns and issues. They finally reached out to me via email and gave some technical advice that did not work. I ended up deleting the account and lost the money without even accessing the app one time. Please, if anyone is reading this, do not purchase a subscription for this dating app. It's a rip off.

AI has only made it easier for them to be even more deceptive and less 'hands on'. They are owned by Match.com as well. I believe they are affiliated with 'Plenty of Fish' also. Which means, why would one be any better than the other when they're ALL under the same manipulative umbrella!? Save your money and spare your blood pressure. If I knew of an actual GOOD dating site I would mention it here. If you come across one, I hope you'll do the same for others’ sake. Peace <><

I am a widow and was married happily for 36 years until he passed away. I met my special guy on this app 5 years ago and hope we will marry someday. Thank you Ourtime. I will highly recommend this app to everyone I know.

Paid one day and next day can't access my account...NO CUSTOMER SERVICE HELP...They respond with an A.I. email which is NO HELP! WASTE OF MONEY, can't get money back...SHAM of a site! DO NOT JOIN! Thought this site was going to be better than most...It's a RIP-OFF

Tried to join online, then realized there was an app. So I tried to login to app. It told me to contact customer service. They told me to fill out a ban appeal. WHAT?! I was banned before I even got started. So, I no longer want anything to do with OurTime.

There is absolutely no customer service. I have been contacting them for a week and no one gets back to me. Except when I said I wanted a refund. Where I was told because I had contact with a member no refunds allowed. I’ve been on less than a month. Maybe 2 weeks. My problem is that my profile does not update. I am a paying subscriber. Any little tweaks that I’ve made never show up. I am under the allocated 4000 words and the tweaks aren’t anything against their policy.

Beware of this fraudulent site. Residing in Indiana, I never tire of likes from potential relationships, if only I lived in ARIZONA, CALIFORNIA, & PENNSYLVANIA. Apparently Indiana females are despondent or dead. Reaching out to said local women is futile, and that's why they make money. Not an honest site, and you have been warned.

About 40% Bot/AI. Really just cynically preys on a vulnerable demographic. Scum. Try elsewhere. One sets up screening criteria (miles away, smoker, religion, politics, pets, etc.) only for those to be entirely ignored. Yes, has ads, but that's just Lay of the Land.

Horrible customer service. Good luck if something goes wrong, you cannot get anyone to answer your email. It accepted all the enrollment information from me and then after doing all the work, it tells me my email will not be accepted???

I was not made aware of their auto renewal and got charged a higher amount for 6 more months. I can’t get any customer service and they don’t have a phone number or way of chatting. Now my login doesn’t work. I finally was having a nice conversation with someone and then his profile disappeared. Not happy!!

I purchased a 90 day plan with all benefits of the premium offering and for the first two weeks I was surprised until I found out I was being messaged by their AI OF BOT. It’s a real scam. A complete waste of time. I received several highjacked messages from Fling and other sites used by Match.com who dies all the hosting for Ourtime. Out of 10 connections I made 7 were BOTS. The others were likely fake accounts that were not created by users. This was obvious when people would tell you that they did not send you a like but what you received was from someone other than the person you were messaging. This system has possibly been highjacked by scammers and/or things were done by the Ourtime monitors that to keep you interested. It’s a trash dump for sure.

There should be a zero star rating. Before joining I got likes every day. After joining none. Waste of money. I would not recommend this site to anyone. They take your money and that's it. In my opinion most profiles are phony. Don't get hooked in, it's a total scam.

I joined for 6 months again. Have been a member for years. Out of the blue days ago I got notice they cancelled my profile for suspicious activity. I did nothing, zero suspicious and they give no explanation, example nothing. they have NO live person to talk to, none. How convenient. I appealed the cancellation (they did NOT give me my money back either). Within a few minutes, actually a few minutes they rejected the appeal. No way that fast. They even bothered to review the account. I got an automated note if I wanted to do a new account contact them for help? I wrote umpteen times, zero response for days.

Waste of time and money. Many of the guys are not members or live in other States. Small amount of local guys on this site. Low response rate. Definitely not worth the costly membership fee every month.

If I could post zero stars, I would. They made promises that they hadn't kept. When I bought the service, the first thing that happened was they asked me to upgrade to a more expensive venue. The lowest-priced service basically gives you nothing.

I signed up 3 days ago and cannot access my account. I’ve made multiple attempts to reach customer support only to get automated responses. I’ve also requested cancellation and a refund, again with no response.

I legitimately set up an account on this site and less than 24 hours was banned with no explanation of what I did wrong. I did not try to deceive them or violate terms of service. An appeal for what I was banned for was requested, and still an explanation was not given.

Like others have stated, I created an account, was locked out and then banned. Customer service was no help at all. Very strange experience, would not recommend, they are owned by Match.com, which is not a good company either. Just don’t do it.

I started an account loaded up appropriate pictures and reluctantly provided the app with my information, address, birthday, etc. within minutes of finishing my profile I was locked out and banned. I followed the steps to get back in and customer service said I violated their policy. When I inquired what did I do they pretty much said we answered your question now leave us alone. THIS IS A SCAM. So now you have my address and my photos and my birthday. This company needs to be reported!! DON’T SIGN UP HERE!! It’s bad enough trying to find a respectable person to date now you have to worry about the companies that say they will help you.

I set up a profile on Our Time and a few months later my profile suddenly disappeared. When I inquired about this, Our Time could give me no reason except for sending me the company guidelines. I did not violate any of the guidelines. I then was told that someone I had been messaging received a message from Our Time stating that my profile had been deleted due to fraudulent behavior. This is completely unjustified and I consider it defamation of character. I tried to contact the Better Business Bureau but Our Time isn't listed as a business with them.

Customer Care for OurTime is the worst. I opened an account and created my profile. The last thing I was able to do was upload 2 photos and when I'm done I get logged off and out of nowhere I'm banned. I was only 3 minutes in the app and I'm banned. I sent an appeal to at least know the reason, the email I get back is "I violated terms and they will no longer respond to any communication." They got all my info, I get no answers, and I get a childish response basically saying "because we said so". This app to me is more fraudulent to get people's information and payment info.

If you're thinking about it, stop right now. I've tried this site before and decided to go back for more. The women who "like" you ghost you. I had several ask for money to help them come and see me. Two wanted my email address to send me things (whatever that meant). They want to get to know you by texting forever. And "matches"? Yeah, from hundreds if not thousands of miles away. And, then of course you get ghosted. Men, let's just go back to the old fashioned way and do IRL (In Real Life). You'll be fine. Don't fall for this mess (as I speak from experience).

Worst website ever! Complete waste of money. Most people on here look drunk, high or both; extremely unhealthy & old! You can tell the majority do not take care of themselves & likely have bad health! Big turn-off! I didn't even stay on for a week. Big waste of money. It's a LIE! They are not the #1 Dating Site! It's a Scam! They LIE!

I have had a profile on OurTime.com for at least 5 years... Sometimes paid and sometimes free. I paid for a membership on June 19 after receiving an email from a gentleman. Since then, I have been locked out of my account. The error message states they can't verify my phone number. It appears they think I am fraud and they can't verify me. I have sent their customer service everything they have asked for, including their receipt, my bank statement, and a bank code, and they are still telling me they can't verify me. This is going straight to the BBB and the attorney general's office! Ourtime.com is a fraud!

OurTime dating site is not worth the money. If you want to be matched with somebody on the of the side of the country, then go for it. Otherwise, you're not going to find anybody in your area that would even respond to your likes. They will show you others that fit your profile, but you have to pay extra to connect with them, what a scam.

I would never get use this dating up again. Let me tell you. If you live in Florida this app has hardly any members! Definitely not good in Florida. :(( It’s like just getting your money and throwing it away!

I paid for three months. After three weeks my password would no longer work. Hitting the Forgot Password did not work. No one at Ourtime will help me. I think it's all a con. I sent multiple emails and just get general suggestions that do nothing in response.

I set up my OurTime account on Day 1. On Day 2 the following appeared: “Access to your account has been blocked by OurTime. Please contact customer care.” I did and I received no response. I am still blocked out. In short, don’t waste YourTime on OurTime.

I opened account. Next morning it was banned. No reason given. I had 0 interactions and all decent pictures. Literally no reason to banned it. Their customer service is trash and would not give me reason. DO NOT USE THIS WEBSITE. I'm having great interactions with 2 other dating apps.

Ourtime (Match) charged my credit card twice on two consecutive days for the same subscription. Then I was never able to actually download the app so I never actually received the service that they charged me for. There is no customer service to call, only email. When I emailed I was told that they do not reimburse. Therefore, I was charged twice (nearly $100.00 for a service that I never received and was not reimbursed). It is a complete scam. Do NOT give them your credit card number. They are crooks!

The worst dating site. I haven't used it for sometime (I cannot remember details) and got charged by auto renewal. I couldn't login and cannot answer 4 questions correctly due to not being able to login even I provided the ref. no of the charge from my bank. I am not looking for refund and the only way I can do is report to my bank visa that next payment will be a fraud and stop paying to Ourtime. NEVER USE OURTIME!!!

Yeah, what a gimmick, I was tried to get scammed right off the bat, I knew it, way too long between messages, some of us aren't dumb. Anyway, I have sent many legit likes I preferred, many conversation starting lines, yet not ONE ever responds, not even "I don't care for you" would be nice. The last one I hit like, sent message with it, said that person was online through the filter I set, after message was sent, said active 1 hour ago, wth kind of ** is that. Wasted time, wasted money, stay away.

I swore I would never purchase another dating app - this was 2021 with Ourtime.com! Back then there were tons of profiles before you pay your money, but after paying your money there was only a few profiles. So here we are in 2025 and I figure that Ourtime would have all their issues fixed - WRONG! I signed up again with the same result. A lot of profiles to get you sucked in but, after paying your money (which you CAN'T get a refund) there are very few profiles. In the terms and conditions Ourtime said the ONLY refund they will consider is in case of death of the account owner. Ourtime is a SCAM and is NOT WORTH your time or hard earned money!

I signed up for Our Time on June 2nd. By the next morning I could no longer login because my account was blocked. I was still tweaking my profile before being blocked. I sent them a message and was told that I need to fill out an appeal form and send back to them. I did so, and received a response that I had violated their terms and conditions. I had no idea what I had done to have received this response. So I contacted them again by filling out an appeal form and asked what it was that I had done to be blocked. They refused to answer and told me that it was their final decision and not to contact them again.

Join site, uploaded a picture, and was immediately blocked. Customer service was absolutely horrible. These people could care less about promoting a legitimate dating and connection site. I recommend not wasting your time.

I joined OurTime dating app. 24 hours later before I even got a chance to pay I was checking out the site, etc. they blocked me. I have no clue why they approved all my pictures. The only thing I can think of is my VPN and for two days these people do not get a hold of you, answer you back, etc. A horrible customer service. Avoid it.

I canceled my subscription and was billed again. They are difficult to get rid of!!! Stay away from this site. Once they get your payment information they continue to bill you. The site is also full of scammers!!!

I asked Our Time to change my email address and when they did, I started having problems when I would log in. They fixed it and then, somehow, in process, they canceled my subscription. I have sent them all the information they asked so they could find my account. And that was 3-4 ago and I have been writing them almost every day to fix my account, but it looks like they have been ignoring me for the past 3 days. So now I am going to have to go to my bank and have them file a fraud claim against them.

While I am incredibly grateful for their help, this experience has highlighted a major issue—Meta needs to implement better security measures and provide more reliable support for users dealing with these kinds of problems. The lack of direct customer support is unacceptable, considering how vital social media platforms have become for businesses and individuals alike.I wanted to share this with you in case you or anyone you know ever faces a similar issue. If you ever find yourself in this unfortunate situation, I highly recommend reaching out to @Rothsteincode for assistance. Hopefully, Meta will take action to improve their security policies and customer service in the near future.Thank you for taking the time to read this. Stay safe online, and let’s continue to support each other in this digital space.

This site is for desperate people who think that paying the premium finds 'quality' compare to 'trushy' free dating sites. They combine same fake, banned, and old profiles from Match.com and Ourtime (same company, same database, same site with different URLs). First they allow creating a full profile with photos. Then ask to pay premium. Once they realize you are a free rider, they banned the access but keep your photos and profile online live, thus creating the illusion of quality and volume.

When I first became a member, I was targeted for a scam. They had used this site against me. Luckily I knew what they were doing, because they were terrible at it. Some others had tried also, but I was already looking out for them. All the members that they tried to connect me with were too old for me, or lived too far away in another state. For me, it was a waste of my time and money. I had specifically said I didn't want to connect with anyone older than myself, but that is who they kept trying to match me with. Personally don't use this dating site.

SAVE YOUR MONEY. They say that membership give you the right to email people and be emailed back to. I believe they don't tell the truth. VERY FRUSTRATING website to use. I signed up for OurTime in about Nov 2024 with a 1 year subscription. I sent several email in 2024 to women I was interested in and never knew if they received the email. At least I never heard back from anyone.

My experience has been horrible: I found it very awkward to navigate the site, not at all user friendly; also, unable to find a person who appeared in an earlier scroll through a gallery or in Highlights. This isn’t a security issue; it was a continuation of a lovely conversation. Since yesterday I’ve been unable to re-open my account because of a constant message saying my phone number and email cannot be verified. Impossible to find technical support, every response is an auto response and no suggestions work. It smacks of either rip-off or incompetence.

Save your money. Just a bunch of AI-generated matches. Even though you filter to search within 100 miles, most searches appear 250-400 miles away and not even close to the age group you put. There is a lot of spam, more so than other sites.

I signed up for OurTime and was on that site for only a day and a half before they Banned me. I still do not understand why I was banned. The information they provided was rather cryptic and seemed to imply that I was married or in a relationship. I am not married and I am not in a relationship... If I were I would not be on a dating site. I supplied to them my marriage certificate, my husband's death certificate and my husband's cremation certificate to show that my relationship had ended and believing that would clear this up, but it did not. I got a repeat email saying I am still banned and they refunded only half of my $116. They say the decision is final, yet I still do not understand what I supposedly did wrong. How can a person defend oneself without understanding the charges?! I would stay far away from OurTime. It seems as though they randomly pluck people off and yet keep half their money.

This is the worst dating site. First they have a special rate to join. I joined but all you can do is look and hit the like button. Then you only get a few messages then you have to pay more to see there response. You can even see who liked you without extra money! 💰! There is no no more customer service, no human being to discuss any issues. SAVE your money…. I was on for only a few days. Awful.

I too was banned from OurTime.com. I was on for about 2 months Late December early Feb. I was texting with people, went on 1 date. One day I couldn't get into my account. I emailed and received a reply stating "I can request an appeal." I thought request an appeal for what? I replied to the email asking what happened. The email said, to stop asking they will not respond. Wow! I am cracking up, I got banned from OurTime! I did get a refund though. All I could think of is my new profile update shared, "I don't want to waste anyone's time. If you voted for the current person in office, we probably won't get along." Perhaps the owners are "conservative"?

Recently, I joined OurTime, noticing pictures are fake-AI features. OurTime hook-ups preferences are not my desire picks. I must say, once I paid my expensive yearly fee $155.00 a pop up screen asked me to apply for a monthly fee $21.00. Totally a RIP-OFF dating site. AI pictures and extremely expensive.

The worst ever. I've been in this platform for almost two months. Suddenly, they blocked me for no reason. I emailed them 4 times to ask the reason. I never heard back from them. Also they charged me again right that day they blocked me. So I couldn’t do anything. Either You can not talk to them in person or no response. Lots of scammers! THE WORSE DATING WEBSITE.

I was banned. Have no idea why. Get a canned response to read the rules. Then they state the case is closed. Will not respond to further emails. Gosh. I am a 77-year-old grandmother who hasn't even have a parking ticket. This happened 2 days after I paid. Of course, they kept my money. There is no customer service and emails are canned responses. Stay away.

Get emails for likes that do not show up on site. Cannot find customer service help or phone. Only general concerns listed they think is a problem. Got tired of the issue. Deleted my account after a few weeks of this troubles.

I joined not knowing how expensive it was!!! Most other sites give you free access to message. But hey, let’s take advantage of seniors with a fixed income!!!! It also doesn’t seem user friendly. Trying to arrange my pictures was not easy.

Many issues First and foremost, many scammers and I was catfished. I talked back-and-forth with someone for days we shared prayers. We shared scriptures. Then he asked for 4-500.00. I blocked him. And then I couldn’t get into the site. I tried emailing it kept telling me I needed to pay for my subscription. I already paid for three months. Customer service was no help. Absolutely was locked out so I disputed the charge. Online said how many people this happened to-getting locked out. Worst experience ever. Be careful. Do reverse look ups on pictures. Don’t send money. Why didn’t this company do their due diligence and check that their pictures are actually them???

This site does not filter for location and does not filter for likes so anyone can message you. So you’re basically deleting unwanted messages and filtering through folks from the United States when in Canada. The App has a lot of glitches and it’s very difficult to contact customer care. Not a body in sight. Feels like a scam. Beware.

I have join Our Time and pay for one week membership, I can log in to my account, sent messages, not respond back whatsoever. So disappointed no live customer to speak with, and was not able to cancel.

They claim message for free..you're only allowed one per day. They don't tell you if who you message can actually respond. I put the mileage limit of 75mi. and got 90% from over 200mi (out of state) apparently I ran out of prospects nearby. Also after a week I was notified that my content was deleted for posting my email, phone number, and or URLs...which was totally false..in the short time I was on I only had one response, I should pay that high fee for no return responses...unbelievable..

After more than 3 months I did not meet one woman and even though I have your premium service they want me to pay more to certain women in my area who do not have your premium service. Also I have been contacted by a few woman where Ourtime asks for my email and password and they say they will send a 4 number code that I never receive on my mobile phone. And ourtime has no answer for me about that. It appears to me ourtime is very expensive because everything is extra money. I have a good profile so why am I not getting any women to meet?

Very few candidates within a reasonable distance. Members usually misrepresent themselves verbally and pictorially. Customer service is completely unavailable and the price is egregiously excessive.

Lying, cheating scam. Not sure how they stay in business. Stay away from this app. The profiles are not real. You get zero customer service, it shuts down often and they make it difficult to cancel. I received a couple messages while in my free trial. When I joined those profiles did not exist. I sent out over 25 messages with no response. It is an illegal site and should be shut down. I am furious about being taken advantage of. There is very little that is real or legitimate about this site. I got a couple of messages from women 10 years older than me or 100 pounds heavier. DON'T EVEN CONSIDER THIS APP. You'll waste your money.

Not sure I would recommend this app unless you are seriously looking. As a widower, I’m not sure if I am completely ready for a committed relationship, but wouldn’t mind a companion to talk to occasionally. But I was harassed and told women that it shouldn’t even be on the app. It’s sad that these apps can’t screen people better. I was honest and upfront in my answers to the questions.

I have had unbelievable grief in dealing with OurTime. They are the most incompetent customer oriented people on the planet. Constant lies and never resolve the issues. This site is a scam. I could never recommend it to anyone when there are more reputable sites available.

I wanted to try this app after reading a favorite author met her husband on this site. After creating a profile, I attempted to log on. A message displayed stating I was blocked. Attempted several times to engage Customer Service. They referred me to an appeals site that required me to read several policies filled with legalese. Couldn't they just tell me the reason for blocking me? No, they refused and said any subsequent emails would be deleted without being read. Really?!

Paid for a six month subscription. Had issues from the very beginning. First issue is their app would not let me verify my phone number. Took a good week to resolve that issue. Finally got into the app (once). Sent one innocuous message and got banned. Appealed the ban but to no avail. Don't think they have real people in their customer service, seems like it's a chatbot or something. Trying to now dispute the credit card charge.

Total scam site, stay away. Most profiles are fake with the users never logging in, no bio information and the pictures are mostly stolen from Facebook and they sell your email to spam porn sites so you will get 50 spam porn emails every day. Criminal site probably run by organized crime family.

My experience has not been very good. I get about three scams a week at least from men who are not who they say they are or who owned the pictures that are displayed. The scammers are very good. They sound and make themselves sound like they are really in tune with you…. very compatible with each other. And once you feel comfortable and start to like them, they will ask for your email address or your phone number so they can text you or call you. And then after a few texts or emails they will say they are from Peru and when they get back to the United States we will meet.

I fully read their terms and guidelines before I joined. I stated my political preference, specifically saying that I did not wish to offend anyone, just that I hoped to date someone with the same political beliefs, and I was banned. Their terms say that you ARE allowed to state political opinions.

This is the worst site. Not a lot of stability when it comes to meeting man. Also the site is ALWAYS down for a 2 to 3 days... to be exact every other day. I have had the worse experience talking to the man. I have had to block so far 4 guys because they are not very stable mentally.

So I went on to this site thinking that it sounded legit! They took money. Kept charging me 3 months! Here’s the kicker, for the amount I was charged should have been a Platinum member. Couldn’t even get messages, what a scam, Spoke with a team member. They hung up on me. That was it. Ripped off.

Updated on 03/12/2025: Beware of this site. I paid a three-month fee on March 5, 2925, but have not been able to log on to the site since then. I cannot get past the screen that asks for my phone number. I have asked for a refund several times but they are not doing that. They keep responding to my emails with responses that have nothing to do with my request. They are simply stealing the money I paid.

02/19/2025 Ourtime.com took Another $120.65 out of my account after it was already canceled. They still haven't returned the $120.65 from 08/09/2024 that they stole from me. They now owe me $240.30 in refunds!!

It's a scam site. Everything works great until you stop spending money, then they find some excuse to ban you. Everyone beware. Oh, once banned, they keep everything you paid for. All I had time to do was place a number of likes on people and all of a sudden, I'm banned for false information.

I would not recommend Ourtime to anyone. I have been trying to cancel this subscription for about 4 or 5 months to no avail. When I tried to cancel the app/website would appear to glitch. This happened on multiple attempts for multiple months. I finally reported this to my bank in order to have this company blocked from my bank account. I then went back onto the website and was finally able to cancel and receive a confirmation number. I still had until March 2025, which is a month to access the website but then I received an email stating that I was banned. This only occurred after I contacted my bank and was finally able to cancel.

Ourtime.com allowed someone to use my email to set up a fake account. This also happened on Match.com. I do not have accounts on either platform. These companies do not take this seriously. Ourtime and Match do not have a system in place to double-check emails and identities. They provide a direct route to steal people's identities. I want nothing to do with these sites and would like to remain SAFE. They do not have my permission to use my identity, email, or any information that belongs to me.

If I could give this dating site something lower, I would. I'm a man looking for a man in my local area. I spent 120.00 for 6 months, but canceled after about 2 weeks. This site picks females, they pick straight men in my daily 9 pick, plus they pick people in CA, ID, OR, MT, SD, ND, NV, I might get some people from my state. I would never recommend this Date site. How they are listed in the top 10 for being good, I can't figure it out. Think twice before spending your hard-earned money.

A lot of the men looked unappealing to me in their photos. But the first one that I found attractive I “liked,” which led to an in-person meeting and instant chemistry and we are now seeing each other once a week. However, site is difficult to access well on my phone and they keep sending me pictures of guys older than my specified age range and my 12 mile limit

I joined for 3 months. I was able to log in and browse the first day. The second day I was banned and could not get into my account. Now OurTime has to approve all pictures and what you write. Everything was approved and I had started talking to people. Now tell me how can I be banned? There is no customer service number to call. When you email them they send you a message back with your year of birth. I finally after multiple emailing attempts got someone to answer only to tell me I had to fill out a complete form of why I had been banned. I have no idea why I was banned. I ask for a refund but I'm sure this will never happen.

Worst Customer Service ever. The entire site appears to be run by A.I. from another country. You can't talk with anyone and if you send an email they send a canned response. Been trying for a week just to get my page "approved" and posted. And forget about their program actually looking at what you are seeking. As someone else said, I'm getting a lot of 80 year old homeless looking people from out of state. I'm done with this site.

WORST CUSTOMER SERVICE EVER!! I have not been able to access my account. I had trouble during initial setup Dec 2024. I cannot access the account at all and they refuse to delete it. I have dozens of emails. I think they may be robots or from another country. They are unable to speak. Their responses appear to be AI generated.

Beware of being liked, followed by plausible reasons to switch to e-mail or mobile texts. And particularly if they find reason not to video call. And if they are going to Dubai to collect an inheritance from a deceased husband or to hand deliver gems, beware, they are operating from NJ and will request assistance to ‘release’ the funds, around $38,000.

Have been a member for 4 months. One of their claims is they will email you recommendations on a daily basis of possible dates/ members that match your preferences. Yes, you get emails with member profiles, but they are from all over the country. I live in Pennsylvania, get possible matches for members that live in Arizona, Michigan, Florida etc. They say that if you bend your preferences, these people could be a match. Are the OurTime execs going to lend me their corporate jet, so I can go out to dinner with them. Have talked to other members on the site, they say this is big problem. One member said she dropped off the site due to this. This site is an acquisition by Match, that owns it, but is really poorly managed.

I joined for 3 months. This was my first experience on the app. I was able to log in and browse the first day. The second day I was banned and could not get into my account. Now Ourtime has to approve all pictures and what you write. Everything was approved and I had started talking to people. Now tell me how can I be banned? There is no customer service number to call. When you email them they send you a message back with your year of birth. I finally after multiple emailing attempts got someone to answer only to tell me I had to fill out a complete form of why I had been banned. I have no idea why I was banned. I ask for a refund but I'm sure this will never happen.

I didn’t realize that once I paid… I’d have to pay even more because if I send a message to somebody who isn’t a member, they can’t reply back unless I pay another fee. Also, why are people hundreds of miles away seeing my profile? I’m not interested in finding a guy who lives a two hour drive away! Also, since I live in a big city, it would be helpful to break that city into smaller sections.

I just signed up for OurTime about 2 weeks ago. Went ahead and paid for a 6 month subscription to the site. After entering my profile I received numerous likes. I went through them and like many back. I send message saying hello to start the conversation and although they "like" me they are not messaging me. After a few days I realized it was because none of them are paying members. I wrote to customer service and although they did respond they did not help me at all. I was told I could not cancel my subscription and get refunded that I could only cancel so it doesn't renew in 6 months.

Tried to set up an account, was charged but could never log in. Took 5 emails and threats to report them as being fraudulent before they finally refunded my money. Since then, I've tried to unsubscribe at least 6 times but they keep sending me emails with dreadful photos of what look like either homeless men or prisoners. Biggest losers I've ever seen on a dating app. If sending these emails is meant to entice me to sign up, they must be desperate. They are also in violation of Canada's Anti-Spam Law for continually sending me emails after I've tried to unsubscribe several times.

I reached out to the support team to assist me with a Credit Card issue. I received an email with a report number, but no additional response or resolution since receiving it 3 days. It makes me question if I want to join OurTime. In addition, based on the negative reviews with not receiving good matches. Sending distance folk matches and not following the person profile request.

So if I could, I would give them zero stars. Before I paid for my premium membership I was getting a crazy amount of likes and messages. Like every day. As soon as I paid for my membership, they all disappeared. That was the first red flag. But the most distressing thing that happened was that I uploaded a file in photo form (JPEG) of a very sentimental poem, with absolutely zero profanity or any type of innuendo in it whatsoever. The photo was flagged and removed. I appealed it immediately to find out why. And two days they sent me a response that they had reviewed my appeal and stood by their decision. This upset me further, and I asked for specifics to which they replied. We’ve already responded. We will not respond again. Total scam. Now I understand why these dating apps are going bankrupt. And I wish that these guys would too. I hope they get what they deserve. Their customer service is extremely poor.

The website is very outdated, and there is almost nothing available unless you are a paid member. When you are a paid member the profiles you can see may be anywhere in the U.S. and nowhere near where you live. All profile pictures are very small and there is no way to zoom in on them. Might be a better site with some updates but so far pretty overpriced and disappointing..

This App is owned by The Match Group which owns at least 6 others. I’ve tried the free versions of all and realize that they’re all the same. Very restrictive as what you can do without paying. They will send you fake views and likes to get you to bite. Once you give them your cc # it turns into a ghost town and all you’ll hear is crickets chirping. See for yourself. Read the reviews and all you’ll see is 1 star for all of them.

OurTime disabled my account without explanation and no response to any inquiries for reason or refund of recent payment. This is plain fraud in not providing any services but taking money. Phones not connected to actual person. Stock digital responses are not responsive. Contacts are left hanging in huge personal embarrassment. Do not pay money to this fraud.

They billed me twice within a week for $21.19 and told me it was for one week each payment. $21.19 is usually the cost of a month’s subscription. They ripped me off. Don’t use OurTime. Save your money.

Another joke provided to we fools thanks to the Match corporation. Populated with fakes, phonies, and flakes. If you receive a "LIKE" it will likely originate from a non-subscriber (meaning you need to pay more to receive a return message if you send one). The person sending the "LIKE" will probably be beyond your preferences especially for age (why aren't preferences displayed the way they were years ago?), location, habits. I sent more than a dozen messages to "women" who were within my age range, distance, and desired attractiveness, none of them replied. Some disappeared immediately after reaching out. I don't blame my experiences on bad behavior alone, I blame it on the service being poorly operated.

Will not accept landline and email for verification.... Scam the man again.... Back and forth emails for 4 days regarding this.... They kept "Escalating" whatever that means to people that aren't interested in helping -at all.

If I could give them zero stars, I would. I decided to do a free trial of OurTime and a couple days in subscribed. When I downloaded the app and attempted to enter my password, I had remembered it incorrectly. So, I submitted a password reset and was promptly blocked (the very same day I subscribed). After contacting customer care, I filled out the form they required (twice) and four days later was told I had “violated the terms & conditions” but was not told how/what I violated. I corresponded with one person only during the free trial. We exchanged four messages.

11/27/2024 around noon I attempted to log in to my account. I was prompted to re-set my PW. I have attempted many (dozen at least) times via the "FORGOT MY PASSWORD" action so you would email me a re-set link. I have not received that or any emails or otherwise communication from OURTIME.com. 12/02/2024 Day 5 of no access because of YOUR lack of service. PITIFUL Customer service. Refund my money! I would prefer to give ZERO stars.

If I could rate it no stars I would. So many non desirable. More have profiles but don't pay so messaging is futile. All leftovers. I'll stay single if these are my choices. Wanted money! Not a lot of diversity.

This site is awful. Sneaky practices with billing making it confusing to try to cancel membership. I cancelled after the first trial week of $14.99 and was charged $19.99 a week for every week that they continued charging me without me being aware after cancelling. They racked up $320.00 out of my bank account. Very deceptive outfit. Don’t use them unless you want to be swindled for nothing.

I subscribed for 1 month. It's true the matches are terrible as they will send you people from out of state, etc. Canceling was a nightmare. I canceled everything through the app but learned they were charging me through Google and that was not canceled. They charged me again. I finally figured out how to cancel through Google. Going through the dispute process and OurTime.com will not assist. Waiting on a response from Google.

This site is the worst site I’ve been on. The matches were either nowhere near my age and/or far away. Many in different states. Even though I had anything over 30 miles as a deal breaker. What a waste of money and canceling was a difficult process.

I was on this site for two days before being approached by a fraudulent male predator. I reported him twice to OurTime. They finally shut him down four days later. This is the WORST service ever. I disputed the charge on my credit card. This is completely unsafe and candidates are not vetted at all. Terrible, simply terrible.

I tried to sign up for this service. After going through almost all of the many steps (all of which were reasonably asking background information), I got asked for my telephone number. I typed it in. Then and only then was I told that I had to have a telephone that takes text messages. I have a landline that does not take text messages. OurTime wasted MyTime.

I have been blocked for no apparent reason. When you ask them to give you a reason they don’t get back with you. I will not and cannot recommend this site for anyone. I think that since I have paid my money upfront, I should get an immediate reason why I’ve been blocked. Each day that goes on without hearing from them is a waste of my money.

I signed up for this site out of curiosity. I did all the necessary information required. When I was asked to verify my account through a confirmation email, the site would not recognize my phone number and requested that I contact customer service. However, the website does not give me information on how to contact them. Yet I see my tiny picture on the upper right-hand corner.

I was deleted from Ourtime for violating one of their rules. I sent emails to customer service to know specifically what I violated. I received vague replies to review their policies. I reviewed them and, for the life of me, I could not find a policy that I violated. Again I reached out to customer service, but they gave the message that the issue was dropped. During the time I was using the site I was matched with men that were beyond my limits and I was very frustrated. I ended up using Facebook Dating which, as it turned out, matched me with men within my limits. And it's FREE!!

SCAM DATING APP. Their Search engine is non-existent. Clients are sent "Matches" that are not even close to our preferences. Don't waste your $$ on this. OurTime is just another SCAM targeting Seniors.

I have been on the site since August, 2024. Of the contacts that I actually communicated with, probably 7 or 8, all were scammers! In love with me immediately, or talked for a long time, and THEN, WHAMMY, they wanted something from me. And, they were slick, too!!! Anyone connected with the military...Run for your life and money. They only got a gift box of goodies out of me, but I came close to losing it all. And, only 1 match where we talked, within my 75 mile radius that I specified. BE AWARE!

I joined the site at a friend’s recommendation. I actually saw a couple ladies I know or have known from work or others. What really ticked me off was when I received a Like and though the age and criteria matched my search area, I had never seen this person. I clicked on the link to review the profile, it came back as Profile Doesn’t Exist. I emailed customer service for clarification, but a week later no reply. I got 2 more Likes and when I clicked them I got ads to upgrade to a higher level. I ran a search on my area, even expanded the range and ages. Neither of the women appeared, making me believe they are fakes to push ads for OurTime.com. I have deleted my profile. I advise serious searchers to try other sites or means.

I would have originally given this dating site for people 50+ a 2 out of 5 just to give them the benefit of the doubt, but after the experience I've had with them in the past several days, I'd say a solid 1. Why? Their selection is limited so they keep sending a lot of the same recommendations, and then they suggest people out of the age range I'd specified and well out of the distance I'd said was a dealbreaker. Also, even with a basic paid subscription, there's a limit to what you can do; when you get a list of highlighted members, you have to buy super likes in order to like them.

Ourtime seems to have copied Match's website. They are almost identical. What's annoying: The Discover link gives you results from people hundreds of miles away which are basically useless. There is advertising on the site you just paid to be a member. There are very few local results in my local. After joining, I had a ton of unsolicited emails on a new email address. Did they sell my information?

When I set up the account I used guidelines like less than 50 miles and ages 60-70. I had photos of woman 75 miles and even 100's of miles away. When I saw someone I liked The site wanted to charge me more money for a super like. Also beware they have an automatic renewal, So if you leave before your term they charge you. Total rip off. Waste of money.

Recommended people do not meet criteria. You don't know if anyone receives your messages. If you are in a rural area there are no matches. Filters are not followed. Wish I had seen these reviews sooner.

If I could give less than 1 star, I would. I had nothing but problems from the beginning. For one, the advertising banner took up almost half of the right hand side of the page, and I could only see half of the person's profile on the left hand side. I actually paid for the site, so I'm not a free user. Also there was another banner on the top that constantly flashed and took up more space. When you click on a profile and click on the extra pictures, they are only an inch tall and can't be expanded. I couldn't go in and change my preferences for distance or anything. In my opinion this site is a total ripoff and only made to take your money. It's definitely not user friendly.

I received an email saying I'd signed up for an account. Any decent platform should require a confirmation email with a code or a link to confirm the person signing up actually controls the email address that's being submitted. I searched and there are lots of people complaining about having this happen to them. I've seen some people stressed out wondering if they've been hacked, wondering if the site is malicious, etc. And there's not a one-click way to remove yourself. I tried and OurTime said: "But first, check your inbox. We have sent you a confirmation email. Please follow the instructions to remove your email from Match." However, I'm still waiting to get that email. It's telling that you don't need to respond to a confirmation email to join OurTime.com, but you do need to do so to remove yourself from OurTime.com.

Updated on 07/08/2025: In 2024 I tried to get back into my account and they told me I was a bot. Consumer Affairs realized I was not a bot, after all have many bots have a name and address attached to their phone number. Consumer Affairs was great and helped me get back in. However I wasn't allowed back in until I threatened to sue. In 2025 they gave me a free 3 month subscription at the end of the subscription I paid only to be locked out again. They told me I violated their terms. I told them they had no right to keep me out since I did not violate anything.

I subscribed to this dating platform and my experience has not been successful. Most of the men that contacted me were not legitimate. This site seems to have many scammers. I do not recommend Our Time.

I took the time and made the effort to put in current photos and preferences, as well as "deal breakers" as the site terms them (e.g. distance, smoker/non-smoker, ** use, education level) and answered the questions presented. Regardless of my preferences, matches were made with people who lived states away, or were smokers, or had only graduated from high school. Absolute waste of time and money. Please, don't waste your time or money on OurTime.com!

This is the worst app for people trying to meet other people that I’ve ever seen. You sign up and I don’t care if it’s for one week or six years and they will eventually get where you are not being able to talk to anyone that you Selected that you want to see most of the scammers on this site or in another country and this company does nothing to protect you from getting hacked. I was stronger recommend that you never use Our Time. Trust me it’s your own benefit.

Purchased a 3 month subscription ~1 month ago. Interesting to learn from one female member that she was able to purchase a much shorter subscription at a much lower price than offered to me. Still waiting for a response from customer service regarding this claim. Many (most?) of the profiles that have "Liked" my profile are fake. Many have photos of females who are unquestionably younger than the stated member age. Little (if any) member info provided. Fake profiles typically appear in the late night or early morning hours only to disappear entirely later in the day. Additionally, many profiles of confirmed members appear to be expired. I question the true number of paid members.

OurTime dating site should be renamed to WASTE of TIME. I have participated in on line dating before and OT these days is a joke. In fact, I highly doubt if they have any active members. I do not recommend.

I couldn't log into my account. I contacted OurTime for assistance. Went back for forth only to be told that my profile had been TERMINATED. I did NOTHING wrong. No explanation. Unacceptable. I have never been so insulted. I'm a professional who knows how to conduct myself. Match owns several dating sites. I've been banned from all of them based on their rude and insulting email. I've seen others post about this topic. I am beside myself. BBB is my next stop. Shame on them for not explaining to their customers why this happened to them.

I was a member of Ourtime back in 2020. I was only on there for a few months when I met a gentleman and came off the site. In 2024 I tried to rejoin ourtime in hopes of finding a new relationship. I was unable to, log into my existing account and even tried setting up a new account. The support team at ourtime to get some help and the only response I got back was that my account had been terminated and if I tried to set up a new account, it would immediately be terminated. When I inquired about why I have been terminated no response was given. I know for a fact that in 2020 I did not do anything to go against the terms of agreement. I would not suggest this dating site to anybody.

Expensive, misleading in services that provides. Found filters seldomed worked, after paying high-end subscription found still getting asked for more money. Esp irritating was to be presented w/ possible match, take the time to write a short note, hit send only to get a pop-up ad suggesting I pay more money so "free" members could read my note. Really?! didn't want to tell me that before I took the time to write my note, etc. Also found very hard to turn off my profile.

Absolute con, I signed up and paid the quoted rate only to find I cannot even contact anyone without paying for every single message, same goes to sending “likes”. Don’t waste your money, can’t say enough about this crappy site.

After you sign up for a yearly subscription, you get bombarded with additional costs like pay to respond and pay to see a message. They want to charge if you want to place more than 3 photos. They want to charge you for Boost service. They want to charge you for just about anything you can think of. After you set a mileage range (I did for 30 from my zip code), I was sent photos from as far away as 1,000 miles. Then after you realize you are being charged for every single minor item and want to cancel your remaining cost for subscriptions, you cannot. READ THE FINE PRINT as there are some items buried deep within. I am surprised no one has started a class action lawsuit against OurTime. If you are an attorney reading this review and have realized you are being hit up for additional charges that was not obvious up front, please start a class action lawsuit.

It says at the very top of my profile, man looking for a woman within 30 miles of Lakeland Florida. They haven't sent me a "match" within eighty miles since I joined. It also says 77 to 88 years old, so I get "matches" that are not even of retirement age. Additionally, one woman who actually responded to my messages wants to borrow five or six thousand dollars from me. But of course she is not a scammer. I am going to find another site and simply forget that I wasted eighty dollars or so on Ourtime.

I purchased a 3 month subscription on 9/11/2024. I had issues with the verification process on the app. It asks for your phone to verify it's you. It NEVER accepted my phone number. So I couldn't access my account. I contacted OurTime.com customer service multiple times EVERY day for a week. I gave them all the info they requested & tried everything they suggested. Nothing worked. They stopped addressing my emails requesting more help. I have since deactivated my account & canceled my subscription. They will not refund my money. My advice to everyone is to move on to a different dating site. Do not waste your time or money on the OurTime dating site.

I echo what other reviewers have said - I receive interest from people literally hundreds of miles away, regardless of the search parameters. I have messages that I cannot see even though I have a functioning paid subscription. The support folks are next to worthless when it comes to solving any problems. They simply revisit the same questions without providing any solutions. SAVE YOUR MONEY!!!

I've been on the site for one (1) week and I am exhausted deleting the undesirables. It seems that the preference parameters set mean absolutely nothing! The site is also not user friendly. I totally regret ever signing up!!! I canceled and have received an email confirmation; however, am stuck until the membership expires in March 2025!!!!

I signed up for a membership and my credit card was charged. I have not been able to use the app. The app won't allow me to log in and I am not able to verify my phone number. My requests to their customer service department are going in circles. I am asked for information about my account. I provide the information. I am told my issue has been resolved but I have not been able to log in. I entered my first request on Aug 20th. Today is Sep 5th. I would like to delete my profile but I can't even do that since I can't log in.

Stay away from this site as far as you can. The customer service is a joke, never responding to your complaint. They just send another prefabricated text, asking the same question over and over again. Telling they escalate the case to a higher level. I read this at least 4 times. Nothing done. For days, they couldn't find my account at all after I was locked out of my account, even I've send them 3 times their own subscription confirmation email. Then they came up, they can't find the login information for my new account. I told them I had only 1 account, I used and paid for.

Our Time is a fairly priced Site. The Layout is easy to understand. Realistically speaking, SAVE YOUR MONEY: I’ve been actively watching; There is a VERY NOTICEABLE INCREASE IN FAKE PROFILES. What’s frustrating about this, VERY RARELY does Our Time catch these FAKE PROFILES! This problem has resulted in lower Membership Numbers. At one time, this was a reasonably good Site. I’ve been on Our Time for quite some time and have seen a STEADY DECLINE. Of Note: When you select what Ideal Distance you prefer, Our Time minimally displays Profiles that simply are NOT within the Ideal Distance the User opts for. Realistically & Truthfully Speaking: Shop around, this isn’t a good option for anyone honestly looking to find their ideal match.