OurTime Reviews

Way too many fake profiles. Difficult to navigate. Some photos of "Members" are, in fact, from adult websites and actors. Plenty of ways to spend more money; no shortage of effort there. After a 4-year-long separation, this is what I get. Match: The parent company is equally as abysmal. Many repeated profiles. And very little interactions.

They keep billing you even though you've unsubscribed.

A really bad dating site, they continue to send pictures of women who do not fit my profile as to what kind of a woman I'm looking for. I've received pictures of men and women who look like they have never seen an exercise in their life? To top it all off they send you likes from women who never sent them? Just surprised this has caused a class action lawsuit from these guys, terribly disappointed.

They just shut down. Every time I try access a page it become blank.

I paid $75 for 3 months and 3-4 days after I was on the platform, I receive an email saying my password had been reset and if I did not request the reset to contact them. When I contacted them (impossible to reach them by phone) I received an automated email saying I needed to fill out an appeals form for banned content. Even though this made no sense, I filled it out and never heard back. Still can't get into the system and continue to send emails and the only response I get is an automated response that they receive my email and nothing after that. The last email I sent was just to request my money back and still no response and the only phone number I can find has a recording directing you to contact them by email. What an unprofessional and non communicative customer service! I would not recommend this site to anyone!

Tried to use this service but wouldn't accept my gmail account. Nobody live to help. Not user friendly for old folks like me.

My experience with our time was great for the most part. I didn't cross paths with any scammers like I did on the other sites. I met my guy on our time...we are still together. 5 months now! I highly recommend OT!!

Read ALL the Bad (One Star) reviews! Once they have your credit card info, they keep charging you month after month AND nearly every profile I reached out to... WAS FAKE! ChatGPT replies that made Zero sense! And IF you're reading this, e-Harmony has gone down the toilet as well!

Agree with what all others say; this is an awful site. Vast majority of people who contact me are either 30 years younger or 20 years older. Lots of men looking for sugar mamas and I'm sure vice versa. "Likes" come from men who live all over the country, rather than in my area. Majority of messages go unanswered.

A lot are ghost. On one week's time I've been approached by 2 woman. 1 want me to support her financially. 2 want me to pay to have things shipped to Arabia for her job. Both scams. I updated my account 2 days ago and was shut out today after I just Google says to out for them doing this.

At first I was excited and impressed with the quality of matches. The member profiles seemed real, unlike some other websites. It was overwhelming when I was viewed over 400 times in one week (that should have been my first clue). I am a 72 year old widow and average looking, but I had so many likes from men far & wide, most in their 50's even though I had my preferences listed at between 65 to 80 years old. After wading my way through to find maybe five men that I thought were real and compatible, it was so discouraging to find they could not have been real and sincere after all.

It totally sucks!! Don't go on there. If you have issues customer care gives you the runaround, no clear answers. Then they ban you and don't tell you what you did to deserve to be banned. Customer service is a Joke!!! I had to give it 1 star to submit my review. They don't deserve that star.

So bad just a joke, OurTime will send me emails asking me to join, then once I write a very nice long profile and post very nice photos, ( OURTIME ) will ban me from using my profile they do not delete the profile because I continue to receive messages, it's so stupid I'm a older lady I'm kind caring honest never would I ever want to try to scam anyone, or had I done anything wrong on there dating site, I've never event met any one on OurTime, so why do they ask me to join and then kick me off, who knows I just know OurTime is so bad never use this dating site.

This site has been harassing me with unsolicited emails for weeks now now. I do not have and never have had an account. I have tried ‘inscribing to no effect. I contacted their so called customer support and a person, allegedly called Rose said she was taking care of it but nothing happened. They are part of People Media, so I am now filing a report with the FTC as it had become stressful and harassment.

Subject: Complaint Regarding Unfair Business Practices and Failure to Provide Purchase service. To Whom It May Concern, I am submitting this complaint regarding what I believe to be unfair and deceptive business practices by the dating service OurTime. I purchased a paid subscription to their dating service in good faith, expecting to receive the services that were advertised. Less than 24 hours after creating my account, my account was permanently blocked without warning.

The worst. I kept getting ads from Match about it, and I thought, why not. I create the profile, I add the pics (they need to be verified), and message one man. This one man is someone I've actually wanted to get in contact with. A little bit later, I can't log in. I try re-set password. I try customer service. Nothing.

Not only are there many fake profiles from scammers but I truly believe the company has made fake profiles as well. These profiles all have the same base of who they are, different faces and locations, but they ask the same questions and eventually ask you to compare other dating sites and what you like about each one.

Very difficult cancellation process and automatically put you on to another 6 month period at a higher rate. Impossible to contact and only receive an automated standardized reply.

It is the only dating app site that I have never been able to login to. By far the worst and no way to fix it!!! I tried to change password, but never receive an email while OurTime says my email is already in use. I would rate it a negative 1. Not sure if others have this problem and if so how do they stay in business. I give up so they will not be getting any of my money.!!! HORRIBLE!!!!

OurTime has no phone in customer service. The internet phone in service is a scam just trying to get your credit card. Once you are signed up any issues with pass words or account details, there is no way to contact them. The only way to cancel a subscription is to cancel your credit card.

This site sucks, and that is a compliment. Very hard to use, and then somehow it is connected to eHarmony. STAY AWAY FROM THIS SITE.

I would never ever sign up for this site again. There are so many profiles that are not who they are. They are making money on your subscription. They suck and I would never again trust a dating app like this again. They do not clear profiles and just want take your money. They send you profiles on people that are not even a subscribers any longer. Don't do it! They suck. If you do try it in three months. You will say, "I should have listened that review.!" Don't do it!

After 2 years of being a widow I sought out a reputable matchmaker! OUR TIME was really great; one problem: I need a friend close by... not in another state... Now it's 2 1/2 yrs later and I can report meeting 3 great guys, really nice. Fun, generous, same interest, we had several adventures, had fun with our very similar likes together, but no spark. Have to have a spark to make a fire. None of us were wanting marriage... they saw a spark in me but not me... I'm looking for a mate for companionship.

If I could give it less than one star, I would. I've been on about three months. I've encountered nothing but scammers and fake profiles. Not one real or genuine person has contacted me. And when I do write a short note to someone I'm interested in, these so-called "gentlemen" don't bother to respond with an acknowledgement of, "No thank you or good luck but I don't think we're a good match..." nothing. If someone takes the time to write me a note, I always acknowledge receipt and if I'm not interested I say, "Thank you but you live too far away" or "Thank you but our interests don't match" and go on to wish them well in their search. Apparently, manners don't mean a thing on these dating sites. I would never recommend OurTime. As I said, nothing but fake profiles. Don't waste your time or money.

Signed up to try and the next day I cannot access. Customer Service is no help and filed appeal as to why and was told nothing. With the risk of hackers I should be given some details. So unless you want responses days later with no reasoning use a more reputable site.

I come and go on Our Time every few months and have had a few real dates. I actually had a short made that said "I am NOT him and did not do this to you" just so many traveling with old baggage. The FUNNY thing is whenever I cancel my current subscription I get a FLURRY of likes. Don't waste your time

It a fake site. They send you people that are out of state.

DON'T SIGN UP WITH OURTIME DATING. I signed up with a paid 3 month subscription and they received the money and within a week the account went down. There were not any violations of terms and conditions but the automated system was the only email response I received, and it had nothing to do with the issue. There is not any customer service to assist. It's my opinion, that it's intentionally designed this way. Other have had this issue and has had a lost of money. I will be researching a Class Action lawsuit. This must be stopped.

I paid for a subscription. Matched & Replied to a gentleman. He sent a message & I was not able to access the site. Repeatedly messaged Our Time about the problem & never got a reply. No customer service phone number. I feel terribly rude to the Gentleman. This affects my reputation. Making me look as though I’m not Real. Our Time is owned by Match.com. My photos are being used on Match & I’m receiving replies. My concerns are not being addressed, not able to reply to the Gentleman, no way to connect if I cancel my membership. Reality no way to connect with a membership.Completely unprofessional. ZERO Customer Service.

I have been on this dating site for 3 months and am averaging a weekly approach by a fraudster (6 so far) - I do facial recognition search as well as identify them by their use of AI for messaging (it is so obvious!). I am getting so tired of it. Other dating sites do not have this frequency of fraud.

I signed up for our time a week ago. Yesterday I completed the profile with a written statement about me -- interests, activities including being part of a choir to stop the billionaire takeover (think singing resistance). So, This morning I went to check on some messages and found I was cut off from the site. I tried to reset my password several times but no reset message came. No message was sent that I had been taken off the site. I looked at my credit card payment to the site and saw it was refunded and I no longer had access. Checking on who owns Our Time, it looks like these dating sites are pretty much owned by the same conglomerate.

Besides numerous fake accounts, they are scamming by keeping very old and blocked accounts as'active', thus beefing up the number of active members and 'matching' with non-existing members--do not pay for their services, or better look at Bumble or other reputable services.

This site allows you to send messages to other users but you have to pay an addition fee to receive replays. Do NOT sign up for this useless piece of shit. Thank you for your attention to this matter.

This is another scam dating website part of Match. They promise a lot but none of the members turn out to be real. They have my money but won't let me log in. They do manage to send me subscription renewals but won't let me in to access a non-existent customer service.

The worst site ever. I paid for subscription and basically they blocked the profile 2 days later, required that I reset my password and there is no subscription showing. I have basic functions to search but I can't see who is searching me. By far the worst site ever.

From the moment I signed on as a subscriber the fake profiles began. Not only are they fake but I’ve had to report in just under two months over a dozen under age profiles. 90% of those were not subscribers. They were just on the app with pictures and minimal text. The process has a swipe left, swipe right typical for dating apps. However this specific app when you accidentally swipe in the up or down direction it sounds alike to the member when you were wanting to left. That tells me that OurTime has intentionally altered their swipe so that they can include more likes to people who are not members to make it look like there’s interest in their profile so that they sign on. Not only are there scammers on this site OurTime staff is not honest and misrepresenting the activities of members of this site.

Total waste of time and money. Site is full of fakes and scammers. I did manage to meet one person who turned out to be recently convicted. Customer service is a joke. Form/generic responses. Random removal of content.

The concept and the website works well, but the available selection seemed limited in this area. I am now using another website with 10 x more success. Also, I could be wrong but I noticed most of the women onsite were identified as liberals-moderates, which can be somewhat unattractive to many guys who are looking for a traditional conservative woman.. There were also others who did not have the courage to include their own political values... Bottom line, this dating site would be better if they had a better selection of quality women, including a nice smile, and being fit, instead of being overweight & unhealthy looking.

This dating app promises much more than it delivered and repeatedly attempted to charge my credit card to renew my subscription AFTER I cancelled my account prior to the renewal date. There is also NO viable way to communicate with staff for support of any kind. It's a blatant con job. For example, after 4 months I noticed that the same bios were circulated repeatedly AFTER I rejected them for not meeting my criteria. For example, women were 10 or more years younger or older, more than 100 miles distant - some more than 500 miles distant, and/or had few if any common interests. In addition, I received emails from OurTime claiming I had "likes" and/or messages from interested women only to find that once on the website about 90% of these claims were false. Don't waste your money and precious time.