OurTime Reviews

TERRIBLE customer service. I set up my account and followed all the rules and they immediately banned my account. I appealed to ask why it was banned and they sent me their generic rules - I read them carefully and had done NOTHING to violate anything. When I asked again they just said "our decision in final" with no explanation. I only posted face pictures, put nothing wrong in my profile description, etc. and they won't give me any explanation. Absolutely ridiculous.

This is the absolute worst dating site in the entire universe. Do not sign up for this. They bot robot people to lure you in.

These scamming bastards have to be stopped. I signed up for four $15 charges. After that, they started billing me $30 a month. In fact, they charged me twice in March. Not only that, but I told them in my preferences that I only wanted to meet women of my faith. They do not care about your preferences. They kept referring other types of women. They are disgusting and they must be stopped!

Well, I have met someone that have has become friends with me. My experience with OurTime has been very bad in the last six months and they are only sending me people who are 20 to 40 years younger than me and I get messages on my email that someone is interested in me and then I cannot click on them and they will not respond to any of my emails. I would not recommend this dating service.

What a horrible site. Constant ads to upsell and boost responses. Save your money and join a club, travel or sit in a bar and meet people.

My profile was hacked!! Someone was sending likes and communicating with other members through my profile!! The person gave a different name than mine and a different occupation than the one I had put in my profile! It made me doubt whether you can even trust the communications you get from other members because they could be coming from a hacker. When I notified the company I got a generic email from Customer Service and they were completely unsympathetic.

OurTime dating changed me password and will not let me reset or sign in. They are using my profile without my consent any more.

Avoid! First time using a dating app. Soooo many scammers from foreign countries creating fake accounts. I paid for 3 months but canceled halfway through. If I use a dating app again, will only use one that verifies profiles. Don't waste your time with fake profiles and AI generated conversations.

Cannot even log in, they cannot for some reason verify my phone number, how do I cancel?

Customer care is the poorest quality I have experienced. They do not fix the problems with their own software. Twice they blocked me from using the site for no true reason. While test driving with free membership the app would not verify my phone, causing them to block use. They took 1.5 weeks to fix this but required extreme patience of constantly asking for them to fix. I then became a platinum member only to get blocked again after editing my profile. I truly did nothing wrong on my side. I am tried many dating apps. This is by far the worst.

Paid for 6 months and after 2 months they blocked my account and said they couldn’t find the email address associated with my account. Funny they sent me a email to that same address 2 days before.

Please don't get drawn in to the subscription model on dating sites. They are basically a scam. I am a retired web developer and know exactly how these systems are built. I opened a nonsubscription account on Ourtime.com and got my first pointer from the likes page. I left four likes for women in my area and then left it for three days and went back to look. What I found was that I had received five likes but when I checked on the likes that I had left it was thirty nine! looking through them 80% turned out to be for profiles that I had not even viewed. These are auto generated views to draw people in to the subscription memberships. My advice is to meet people just as we used to. I am now in my 60s so used to date in the late 70s onwards by meeting girls in cafés, pubs even while shopping. There was no internet, or smart phones and yet we met people. What I am saying is that we all need to get out more and not hand our money to parasites.

This dating service is a fake. When paid for in full if you send messages to AI people otherwise fake made up people with no response back. If you like and message the fake person you. That person then don't send reply or just no longer available. I have used service for 2 months with likes that don't message you back because they are not getting messages. Don't pay for this service. Bad deal.

Signed up. Instantly triple charged me 25x3=75$. Supposed to be $25. My triple payment was credited to a mystery acct. My profile still hidden. Rather pricey. ZERO CUSTOMER SERVICE (phone is a recording). Not surprisingly, OurTime.com is known for not returning mistaken charges. It's a criminal company-you signed your rights to sue in terms of class action, in the terms.

What a waste of money and time! It is a money grab. I paid for the subscription under the very top and can’t see who liked me or see search results for potentials. I have a great profile but it feels you have to pay for a BOOST to get your profile out. The matches they send are random and don’t align at all to preferences. If you like a decent profile, it tries to get you to upgrade to send a message when your subscription already includes ending messages. It’s crazy and random. A rip off! It is beyond awful.

I have been a subscriber of both Match.com and Ourtime.com. I think they are the same company. Almost all of the women that contacted or Liked me, were scams. Usually they will only post one picture and as soon as you try and make contact with them. They will ask you to use WhatsApp. Messaging service. That's because it is not traceable. Just learned this from one of my Tech smart friends. The subscription was not worth all the effort. Both sites do not have a customer service phone number and when they respond to your email. It is usually a computer generated email. Good Luck!!!!

I was banned as soon as I signed up. I requested 4 times to provide me with details as to why I was banned with no answer. I see other people say they were banned as well so I am thinking that this is some sort of scam. I asked for proof that they had removed my personal information and they won't respond. So I think they are just collecting information from you. Personal Information and credit card details.

I sign up for Our Time. Within a couple days, I was communicating with someone. He sent me his phone number because his subscription was ending. Another person sent me a message and when I tried to respond I received a message that my account had been banned. After a bunch of emails with Our Time they said I’ve violated policy by sharing non-public information. The only thing I can think of is that phone number that was provided to me. Of course, no refund I sense. I’ve tried to join a Match.com but it appears the two are the same company. I found this out when I completed my profile and went to enter my payment information for Match.com. I immediately got a message saying that my account had been banned. So I emailed them and said I wasn’t even assigned up user. Their response was that their answer was final and they weren’t gonna discuss it and they will no longer reply to emails.

Couldn’t log in. Sent multiple requests for support. They said I violated the terms but I wasn’t. Never able to log on. They refused a refund and refused to respond. It was a horrible experience. 130.00 scam.

I can agree with many of the negative reviews people have written. I have been on the site about two weeks and most of the recommendations they make do not fit the profile of what I am looking for. The locations are all over the country and the age and other criteria don't fit. Many of the recommendations have a profile that is unavailable. You cannot know if a message you think you sent has been received or read. Some interesting profiles do not provide a way to message them. I give it a 2 rather than a 1 because I have not had any scam activity and I have had a fun messaging conversation with a person just slightly outside my desired area.

They try to up sell you on the every swipe even when you have a paid service. Most ridiculous dating app I have seen. Also the server or hardware they’re using is so slow it takes several minutes to see the notification they just sent me.

Site sucks, there is nobody local. I have to drive 2 hours to meet anyone, it should be illegal!!! I never will drive 2 hours to meet anyone anytime. Repeat, this site sucks.

I was on this site for two days, and they banned me with no explanation at all. Luckily, they gave me my money back, but they didn't even tell me why. I feel most of the guys I was talking to were ok with me, but a couple who seemed ok when we talked, but maybe they were just playing me. I would have given a higher review if they had explained where I went wrong. I am a single woman in my 60's just wanting to find a friend. Anyway, their loss.

After joining, my inbox was filled with likes and messages. I got messages from men/boys in their 30s (I'm 72), a guy who posted he was 66 and whose picture reflected a smoking hot guy in his mid 30s (if he was 66, I want to know what kind of moisturizer he uses! lol), not to mention receiving emails from males of every race, creed and color, despite the fact that I specified my preference. After weeding through them, I carefully selected just two gentlemen with whom I felt a connection. We intensely e-mailed and built on that connection.

I have had one dating experience from the app and enjoyed my time. It did not work out. The app makes a circle of your distance say 50 miles which for me crosses one of the Great Lakes into Canada. Approximately half of the profiles come from Canada but the drive time is not an hour but 4 to 5 hours due to driving around the lake. I do not put likes for profiles located in Canada. I get profiles much older or outside of my desired shape. The expectation from many profiles is a high income earner. I've downsized and had the economic downturn of 2008 and my retirement is not what I expected. I worked as a professional for years but that is not acceptable. It is hard to get a meet-up or a date once economics are mentioned.

Awful service. Did the trial offer now I'm being charged for 70 dollars just to talk to someone to cancel the 30 charge. I hate this site. I found someone on my own now I'm trying to hustle cancel this.

I signed up for OurTime selecting what was advertised as $20/month for a 6-month membership. However, I was charged the full amount (approximately $130) upfront. Although that was frustrating, I initially chose to let it go. Within less than 24 hours of joining, I was suddenly locked out of my profile with no explanation provided. I did not receive a reason for the block, nor any warning.

I was a member of OurTime. After two weeks I couldn’t sign into account. Notified OurTime with problem because I knew my password. Didn’t even get notification of being banned until I reached telling them I couldn’t sign into account. They finally responded asking me to appeal being banned, still no notification as to why I was banned, communication goes a long way. There is none with them. Can't even talk to a live person. From all I’ve read they won’t explain reasons for ban nor work with you trying to defend whatever they said I did wrong. It appears they just want your money, and uses fake people to like you or view you.

This has been a nightmare. I had many scammers asking for money etc. I was all of a sudden blocked for no reason. I was paid in full for months. I contacted the customer service via email daily for three weeks, but never received a response nor a refund. There is no way to contact them except for email.

When I signed up it had 3 months and decent price. But I could not sign up on 3 months as it would not let me so I tried 6 months. I realized right away the site was useless and found how to ensure my credit card would not be charged again. Not even 3 months later they put across screen while blocking people who messaged me Reactivate. I tried to find and verify date I started and saw it would expire in May yet early Feb not even 3 months they blocked me. I hit Reactive thinking I still had over 3 months left on what I paid for and they charged my credit card. These people are big scammers and just want money. Never again will I join a dating site. I am trying to dispute with them now but I see I must go to my bank.