
It's Just Lunch Reviews
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About It's Just Lunch
It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.
Visit www.itsjustlunch.com- Guaranteed face-to-face dates
- Free onboarding interview
- Customized membership plans
- Fully confidential
- Lengthy process
- Can be pricey
It's Just Lunch Reviews
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Reviewed Jan. 12, 2021
I am so happy with the security that It's Just Lunch brings! It was so refreshing to feel safe knowing that all the background work was done for me!! In world where anybody can say anything it's good to know someone has your back!!!
Reviewed Jan. 11, 2021
Ashley has been my matchmaker for about a month. Even through the holiday season and numerous reschedules or cancellations, she was able to find a match who is very suitable and I am looking forward to continuing this endeavor with her!
Reviewed Jan. 11, 2021
Working with Sheri has been fantastic. She has a eye for details and intuition that proves well matched to her career. She is also a lot of fun to work with and is committed to delivering for her clients. Lucky me, Lisa **
Reviewed Jan. 10, 2021
Debbie H has been the best help for matchmaking! She’s prompt with follow up and follow through and always easy to get ahold of when I have questions or just need to check in. Looking forward to dating success with It's Just Lunch!
Reviewed Jan. 8, 2021
Loving It’s Just Lunch so far! Meeting some new people and enjoying the dates. Matchmaker is easy to talk to and doing great on the matches. I like how a live person interviews you and they match you up and set the dates up.
Reviewed Jan. 8, 2021
Very unique and organic experience. Based on my first experience, it was nice to meet someone new. However, I am still looking for the right companion to grow with. I am looking forward to meeting a woman that I'm compatible with and to have fun and for us to get to know each other for a lifetime.
Reviewed Jan. 7, 2021
Date was great. Matchmaker did a great job. We hit it off from the start. We are both very outgoing and had a lot in common. The date lasted 3 hours because the conversation was non-stop. Should be going on a 2nd date next week! Thanks IJL.
Reviewed Jan. 7, 2021
It was a pleasure working with Sheri. She was always upbeat and encouraging. Sheri was cooperative in this difficult time. We had to use Zoom technology to deal with the shutdown of restaurants in New York City. This lasted many months.
Reviewed Jan. 5, 2021
Just wanted to express how great Debbie was working with...very personable! She kept everything light hearted and fun. She was great at listening about my requests and suggestions and had a great sense of humor. You can hear she has best intentions to help you find someone. Love her energy!
Heather
Reviewed Jan. 5, 2021
Giving your money to It’s Just Lunch is a waste. They promise a personalized service that will introduce you to individuals that you and your consultant agree on. Instead, they count anyone who can fog a mirror as a match and count them as an introduction. I have had 4 consultants in 6 months, seems to be a huge problem keeping employees. As a result there is no real continuity or effort to actually get to know you. Each time I had a new person they presented the same potential match, happened 3 times. None of those attempts actually resulted in an introduction because he was not available yet they counted that as a qualified match. It seems clear there really is not an inventory of available people to match, at least if you are a woman looking to meet a man. Save your money!
Reviewed Jan. 4, 2021
I signed up with the company at the beginning of the pandemic. I was promised 3 virtual dates and 3 face to face dates. In the end, I was only given two virtual dates because according to them, they were just extending a courtesy. My first virtual date was with someone who had just suffered a mental breakdown and wasn't ready to date. I live on Long Island and specified that I wanted to be matched with people on Long Island and not in the city. My next two matches were with people who lived in the city and who were not willing to come to Long Island. Finally, my last match was with someone who they claimed was in the city, but was actually living in Delaware, which shows that they do not keep updated information on current subscribers. Not only was I constantly ignored, but I was even insulted on one occurrence. This company is complete garbage and all they care about is getting your money. STAY AWAY!!!
Reviewed Dec. 24, 2020
My executive matchmaker, Obed, has been responsive and helpful throughout the whole process. I have greatly enjoyed the service so far, though I wish my matches were more evenly spaced, and there has been some difficulty accommodating my dietary restrictions.
Reviewed Dec. 24, 2020
This is a review of Obed my matchmaker contact with IJL. He is always attentive and very quickly answers any questions and concerns. For example, the initial date he arranged was in a restaurant where I knew I would feel uncomfortable due to their poor compliance with Covid restrictions. Obed immediately changed the venue, let my date know about the change and everything worked out just fine. I would recommend to friends to contact IJL for dating because IJL receives quality applicants and carefully reviews them. I would say for seniors in my age bracket 75 plus or minus 5 that the selection is scarce and that applicants need to be patient.
Reviewed Dec. 24, 2020
Vanessa is a very caring individual. It has been clear to me in all of our conversations that she sincerely wants to find someone for me who will make my life even happier. I enjoy our chats because she listens and then acts on my requests and comments.
Reviewed Dec. 23, 2020
I enjoy It's Just Lunch because of the ease of listed dates are set up because I don't have time to tell each person my whole life story. Dealing with all the ladies who Help me this Is a very pleasurable experience as they were very helpful.
Reviewed Dec. 23, 2020
It's Just Lunch and Obed are very knowledgeable and helpful for what I am trying to look for in a very special person to come into my life. Been through a lot of other dating sites in the past. So I decided to ask IJL for help. They asked me what I am looking for in a relationship. This has helped. Thank you for all that you do. -Don
Reviewed Dec. 23, 2020
My matchmaker, Obed, did a great job during a difficult time. He went above and beyond to find good matches for me. It's not easy to meet new people during a pandemic, and Obed has gotten some great results for me!
Reviewed Dec. 22, 2020
I was very disappointed that I checked Consumer Affairs for a review before giving money to this company, and they were not at all true to the reviews I’ve read here. When I joined in April they said because of shut down I could meet people online and it wouldn’t count as one of my five dates, this was very quickly canceled. In August, I met one person who was an OK lunch date but 10 minutes into the date he said he was happy alone. We had a nice lunch but of course I didn’t hear from him again.
That was four months ago and the only prospect they called about since then was 14 years older than me which is not an acceptable age difference. I refused this date and haven’t heard back from them. I called to complain and they said they were going to get right back to me three months ago. They have my money, about $2250 CAD and there’s no way to get it back and I have only met one person. I was excited about meeting someone suitable from this service. I don’t like dating sites. I just don’t like having my information out there and I saw this service as a way of sorting through the riffraff and finding someone special. My dreams of finding the right person are now diminished and that was a fair amount of money thrown away. I am in Edmonton, Alberta, Canada.
Reviewed Dec. 22, 2020
I have been very pleased with the women that I have been matched with, as they exhibit the personality traits that are similar to mine and make the date enjoyable as the conversation flows easily. I am also pleased with the overall appearance of the dates as well as their promptness.
Reviewed Dec. 22, 2020
Vanessa has done a great job, very positive person. Follows up. The Zoom introductions are ok but something is definitely lost versus a face-to-face date. The women recommended were all appropriate for me except one who lives in another country making dating impossible. So, I’m going to take break and resume with IJL after the pandemic.
Reviewed Dec. 22, 2020
I’m thankful for Debbie and IJL. She’s working hard to find the right man for me by listening and applying my desires. I appreciate the atmosphere this experience provides, and I look forward to sharing a success story with y’all in the near future!
Reviewed Dec. 21, 2020
Although I have not come close to finding a real match on IJL, I have really enjoyed working with Debbie H. I wish everyone was as responsive and accommodating as she is. The rating is based only on the two lunches I've had which were not satisfactory. Debbie H would have five stars! So I remain optimistic...
Reviewed Dec. 16, 2020
Josephine did a great job connecting me with a great match. Our first meeting was via Zoom and I found Theresa to be very nice, smart, articulate and an overall great person. We talked well beyond the 40 minute expectation. Thanks Josephine!
Reviewed Dec. 15, 2020
Half of the dates I've been on have been complete train wrecks. Instead of generalization of subjects you might have interest. Get specific! I want someone who is DEFINITELY INTERESTED IN THE SAME THINGS. Define body type guidelines. The "dad bod" was clearly obese. Looks come into play more than you realize. It's like looking at a plate of food, you eat with your eyes first.
Reviewed Dec. 14, 2020
Would highly recommend It’s Just Lunch especially for busy professionals like me or ones who work remotely and don’t get out much. It is hard to meet good people out there and your company does the leg work. I so much appreciate Debbie’s hard work in finding the right one for me and always being diligent in knowing what I want. Thank you!
Reviewed Dec. 14, 2020
The first date arranged by Obed was a good fit and is a possible future relationship. I exchanged numbers with the date and we have sent text messages back and forth soon after. We will likely go out soon after Christmas on another date.
Reviewed Dec. 14, 2020
I have been a member starting in July and had 1 phone call and 1 date until 12/9/2020 when Debbie H took over as my match maker. She has been wonderful. Set up a date for me 3 days later, called today to follow up on the date, the gentleman and the restaurant where we met. I was ready to resign and request a refund. Debbie prevented that simply by providing customer service and being nice.

Reviewed Dec. 11, 2020
I wish I had read all the negative reviews before I joined It's Just Lunch. Do not waste your money. The matchmakers are young. They do not know how to screen or match appropriately. They do not return your emails. The customer service is very unprofessional. Do not waste your money on this company. Trust me. Dating is difficult as it is but this company makes it even more difficult. And on top of that you will throw out a lot of money where you could be on Tinder or Bumble and do just as well if not a lot better!!
Reviewed Dec. 10, 2020
Obed has been wonderful to work with. He is very responsive and he is very in touch with the type of person I'm looking to meet. Obed already has my next date scheduled and I would certainly recommend him to others.
Reviewed Dec. 9, 2020
Hello, Debbie has been very attentive to what I am looking for in a guy and she genuinely cares about making the best match possible. She called me first thing this morning to hear about my first date last night. I have heard positive feedback about IJL from other friends in the past and trust that this process will work to find a great husband. I am thankful for her!
Michele **
Reviewed Dec. 8, 2020
This service is a complete fraud! AVOID them at all costs! They are unprofessional and lie through their teeth so stay away from It's Just Lunch in every way, shape and fashion! They are AWFUL and a complete waste of money!!! Their Elite service was $25,000 and a complete fraud. They lined me up with two alcoholics who were nothing like they portrayed. Plus they lied about their ages to get me to not cancel the service.
Reviewed Dec. 6, 2020
I have really enjoyed IJL and my matchmaker. I have a busy professional life so it is so nice to have everything arranged for me and know that the people I am meeting are on the same page. I have really enjoyed my dates so far and I can't wait to go on more.
Reviewed Dec. 4, 2020
I have recently acquired Amy as my matchmaker and I must say, she has been great. She is very attentive and thorough with her service. I feel she does a great job trying to pair you with the best match possible. Getting on the same page with your matchmaker is important and I feel Amy makes the extra effort to partner with her clients. I would highly recommend this service and you should feel lucky if you are paired with Amy!
Reviewed Dec. 3, 2020
My experience with It's Just Lunch has been positive. Within a week or two after joining, my first date for drinks (which became dinner too) was arranged. Ashley R., one of the 'Executive Matchmakers' might as well be called Executive Angel as she located a very compatible match on her first try! First dates aren't always my favorite thing, but when the right one comes along it could be the last. Cheers to IJL.
Reviewed Dec. 1, 2020
I signed up with IJL on April 27, 2020 and I've only experienced DISAPPOINTMENT, LACK OF ACCOUNTABILITY AND ENGAGEMENT BY MATCHMAKERS and WRONG MATCHES. This service has been a COMPLETE WASTE OF MY TIME and MONEY. This experience has been nothing but a continuing cycle of frustration and disappointment. IJL keeps saying they can service you. However, you cannot service a client if you do NOT call them back or listen to their criteria. I have given multiple opportunities for IJL to provide better service. But it is apparent that they don't care and there is no accountability at IJL. DO NOT WASTE YOUR MONEY!!
Reviewed Nov. 22, 2020
I just had a date with someone via It's Just Lunch. The experience was better than I hoped for. The restaurant was outstanding-plus I didn't have to make any arrangements, details were handled by IJL! Debbie has been so helpful with my starting to date again after 10 years.
Reviewed Nov. 18, 2020
BUYER BEWARE!!! If you want to throw a couple grand out the window, then this service is for you! I paid the $2,300 in June plus an additional $95/month and was introduced to four women from the end of June to the end of October. Only one out of the four were within an hour of me in Green Bay. I was told (verbally by Jade) that there were plenty of candidates in my area. There were not. They did offer to not charge me the monthly fee for a while, but I turned it down, cut my losses, and decided to try the old-fashioned way. At least it is less frustrating and much less expensive. WASTE OF $$!!!
Reviewed Nov. 18, 2020
I want to say how well Debbie has managed my account. We had a special circumstance situation with a high profile client and unusual processes, but Debbie kept everything moving smoothly..she has been responsive and has answered all my questions.
Reviewed Nov. 18, 2020
Debbie has been great to work with through all of this, she keeps in constant contact and is a great help. The market I am in has a lot of potential matches and Debbie has been good and finding the right ones for me.
Reviewed Nov. 17, 2020
Any 5-star reviews for these company are people who are being paid. Matchmakers my tush. If you are over 40, in particular, run screaming in the other direction. Moneymakers, salespeople, con artists, preying on vulnerable folks. One expects the Gold Standard for what they charge. Initial sales pitch all saccharine and soulful, disingenuous hardly describes it. They threw 5 so-called Matchmakers at me, only one of whom was remotely sensitive to my desires and seemed genuine. Then she disappeared, no explanation, no apology, then voila! a new Match Maker. They all even sound alike (shudder). They read from a script, weeks, months go by with no communication.
Every matchmaker asked me the same questions, as if they had no file or portfolio about me; when I asked about what my matches were seeing they blew me off. One date in 6 months (don't waste my time!): because why do I want to go out with men I clearly have nothing in common except that living in the same city and is my age?! Are you kidding me. And as others have noted, when you ask for a refund, the sweetness disappears and they get nasty. Surprise, surprise. Any ex-employees? Please start a true Match Making business that has integrity, and really cares about people. Who puts clients before sales (the almighty buck). Run these schmucks out of business! Please!
Reviewed Nov. 16, 2020
Debbie hears me!! She has worked well with me in accommodating with different restaurants and some times. We are getting to know each other and I feel more and more comfortable every time we talk. Thanks for all your efforts in finding me a good soul!
Reviewed Nov. 16, 2020
Please, do not buy their membership. They took the money from me and then did not offer any service. One person with a name of Lisa just lied about everything and after I paid the membership she never responded back. When I asked for re reimbursement several months later, no one answered me back.
Reviewed Nov. 15, 2020
Debbie from It's Just Lunch has been a great matchmaker thus far. Every date she calls to check up, to ask how things went, to talk me through what could be better, and ask me what I think she could do better. Every single date goes significantly better than the last and she strives to improve and learn to make sure her clients are satisfied to the best of her ability. She has genuine passion for her career and it shows, I would recommend her to anyone seriously looking for love.
Reviewed Nov. 14, 2020
I want it known how much I appreciate Debbie! She is completely reliable. I can always get in touch with her, which was not the case with my first matchmaker. She understands that I am very excited to meet my right match, and I'm not kept waiting for my next match when one doesn't connect. I have high hopes that with Debbie's help, I will meet my match.
Reviewed Nov. 13, 2020
It took me a long time to get started with IJL. Once COVID hit, I was even more hesitant to pick up the service. However, once I was assured of the quality of the service and had my first few dates, I was certain my matchmaker, Obed, had my best interests at heart. I've currently placed my service on hold as I explore a new relationship that Obed helped put together.
Reviewed Nov. 13, 2020
The following review is a high level impression after being a member of IJS for 5 weeks, reviewing 2 matches, experiencing 1 date and speaking with 3 matchmakers due to their turnover. I am writing this in hopes of educating future readers as to what can be expected. All the standards and commitments that are made during the early stages of the interview and enrollment process are NOT a true reflection of the IJS team. Not only have I experienced a breach in one of IJS’s core values as it relates to confidentially, I was mocked by a matchmaker after sharing thorough feedback regarding a very negative and difficult experience. The response time by all matchmakers is anywhere between 7-8 business days and requires consistent follow up on your behalf to ensure a response is provided. There hasn’t been one email communication, phone call or experience since joining that reflects IJS works cohesively let alone as a elite service.
Reviewed Nov. 12, 2020
Obed has been working hard to find the right match for me. My first 2 referrals did not meet my criteria but he listened to what was important to me and my 3rd match was better. Obed is responsive and together we're trying to find a match for hopefully my final first date. I believe he deserves to be recognized for his efforts.
Reviewed Nov. 12, 2020
I was reluctant to sign up because I had such a horrible experience with this company in Detroit. But they assured me that things were better ten years later so I gave them a chance to prove it and they failed. Let's see where do I begin. My matchmaker (who was supposed to be arranging dates for me) changed 3 times due to high turnover in the company possibly? I also cooperated completely with everything they asked of me and how many dates did I go on in 12 months before the pandemic? Zero. Did they offer to give me my money back? Nope. They just ignore me now. Waste of time, money and energy. I would have more luck meeting people at the beach, grocery store, gas station, concerts, restaurant of choice, library. Anywhere on earth except IJL. That is twice they have bested me. If it happens a third time then I deserve to not meet anyone ever again.
Reviewed Nov. 12, 2020
I signed up for It's Just Lunch because I am looking for a partner who is ready for a serious relationship and knows what he wants. I thought a matchmaking service would be perfect for finding men like that and it can be difficult to find men who want something serious on the dating apps. However, I was so disappointed and upset with It's Just Lunch. In about 2 months they did set me up on multiple dates, but only with men who did not fit what I was looking for at all. Namely, the men they chose lived too far away for a feasible relationship and were of a different religion, when I had expressed I was looking for someone of my same religion.
After each date when I gave feedback I continued to repeat myself but kept being set up with men who didn't have anything I was looking for and my "matchmaker" knew that. My "matchmaker" was also right out of college and handled our interaction immaturely. During this time I was also on the dating apps and had much better luck meeting men I was interested in pursuing a relationship with. It's Just Lunch is VERY expensive but in no way is it worth the cost. Please, save your money!
Reviewed Nov. 11, 2020
I feel really misled having signed up for this service. When signing up, I was fed all these hopes of there being young professional men who are ready to pursue a partner, even in this pandemic! Every date was exhausting and even after lots of feedback given to my matchmaking team, there was nowhere near a connection. If you're a professional young woman, I'd say to save your money and just hang on until a better service comes around. They charge $1800 just to join, and then $98/month for membership. They'll paint a pretty picture of how you can put your membership on hold at any time if you think you've found a connection or need a break, but what they don't mention is that it still costs $28/month to NOT use your membership and let your file sit on a computer in an office somewhere.
Plus, if you try to change the status of your membership or cancel your membership and miss the cutoff you still get charged for the entire month. Watch out, y'all, there are ABSOLUTELY NO REFUNDS. That's a lot of money to risk and say goodbye to. On top of the financial issues, I felt like all of the feedback I was giving to my team was being ignored. Despite being explicit in my priorities when finding a partner, I would find out during the dates that these wishes were all but ignored. I wanted someone educated to the same level as me, but when in conversations with my dates, it was quick work to figure out more than one of them had no college degree. I understand this does not define the value of a person, but it was something I was told was a must for the clients they took on.
Perhaps the questionnaire they use leads people to answer in what they think will be a favorable way, but from the summaries that they give you as an introduction before the date to the actual date themselves, it's hard not to feel misled. Part of me feels like they ask for feedback just to make the clients feel like they're being heard when they're not. Even if all the dates hadn't been virtual, I think I would've suffered equally, if not more, during in-person dates. At least when you're at home you can call it a night and just shut down your computer. I can't imagine being in a restaurant actually having a meal with some of these men and being stuck waiting for the check with nothing more to say or ask. I didn't think finding someone would continue to be so difficult and frustrating when I was paying so much to have a team search for me. Very disappointed and frustrated that I took a chance on this service.
Reviewed Nov. 7, 2020
Debbie is working hard on my behalf and gets better with each candidate she sends. She is open to feedback and follows up in a timely matter. Sadly, at my age the pool of high quality men is much smaller. Thank you!
Reviewed Nov. 6, 2020
The sales pitch during the first call is great. You will think you are the most important person in their database. You will quickly learn you are insignificant and after calling and emailing repeatedly you will not get a response. I was ignored for months. Once I filed a dispute with my credit card all of a sudden IJL staff called to salvage the relationship 3 months later. Sadly, there was no plan. It was a series of excuses for staffing issues. I was ultimately told by a VP that my account was on hold and no activity would happen. The VP was rude, condescending and full of excuses, none of which had anything to do with me. The “matches” are a joke. IJL doesn’t listen to your wish list - they randomly pick people that are not close to a match but fill the requirement of “presenting a match”. IJL is unprofessional, a waste of time and money and falsely advertise their services. Stay single!!!!
Reviewed Nov. 6, 2020
Adrienne did an excellent job! She listened to my interests and hobbies and reviewed the matches to be sure there was a good initial good fit. She followed up with calls and emails mails to be sure the connection was made.
Reviewed Nov. 5, 2020
I paid $2,800 for 4 dates or 4 months, whichever comes later. In the past year I only received 1 date who was a complete opposite of the person I identified at my matchmaker interview. This company kept switching matchmakers on me as well; I had 4 of them. No return emails or phone calls for the majority of the time. I spoke to several managers. The last one was completely rude and no help at all. I am seeking a full refund. I have recently found out they have been involved in a class action lawsuit as well for their fraudulent business practices.
Reviewed Nov. 1, 2020
I purchased 12 dates and after 2 months still no dates. It's Just Lunch! match maker does not return phone calls or emails even after a week. You can only turn down a match if the person is not the same age, parental status or religion as requested. So, if you do not like his looks and are not attracted to him, no matter what that counts as a date.
Reviewed Oct. 30, 2020
Obed has been doing great matching me with guys who have similar interests and values in my desired age range and location. He is always professional, listens and seems to be a hard worker. I really appreciate all that he’s doing to make great matches. Thank you!
Reviewed Oct. 30, 2020
Amy asked great questions and really got to know me which made her more precise at picking matches for me. I would recommend Amy and IJL to anyone! The pre-screening process was very thorough and I felt like I was in very good hands throughout.
Reviewed Oct. 30, 2020
I used a matched making service in the past and was very unhappy with the matches and how difficult it was to get a hold of my matchmaker. When I switched to IJL I found it easy to get in touch with my matchmaker, Amy, and she has done a wonderful job matching me with guys I would naturally be interested in. I would definitely recommend this service to others.
Reviewed Oct. 29, 2020
I've had an excellent experience with IJL so far. The matchmaking team for the Kansas City area was very friendly and responded quickly to emails and calls. They work diligently to gather feedback from dates and refine the matching criteria.
Reviewed Oct. 29, 2020
I hired IJL and Obed because I am a busy professional single father and I found myself divorced after many years and not wanting to take my chances on unvetted dates on the internet. I gave them a description of what I was attracted to and the type of lady I was looking for and they delivered a great date right out of the gate. We have decided to get better acquainted and see where it goes. Without IJL I would still be in my same old rut routine and not knowing how to meet quality women.
Reviewed Oct. 28, 2020
I feel like IJL is trying to accommodate my dating needs. I traveled a long way for my dates and I felt like Obed did well on my first two matches. My first two dates were both intelligent, attractive, and well read ladies. I didn't find a spark with either, so I am looking forward to what he comes up with next. Regards.
Reviewed Oct. 28, 2020
I've had two dates with IJL so far. Both dates matched the main characteristics I requested: educated, intelligent, successful professional, and leading an active lifestyle. I prefer the IJL approach to dating over online, because they do the work for me finding matches I'm interested in. These days it is good to have the security of knowing you are meeting someone real who has been vetted by IJL. Obed has done a great job keeping in communication with me during the challenging times of COVID and has worked hard to find quality matches for me. I'm confident he's doing the best job for me. He has also done a great job in selecting some of the nicest restaurants in Kansas City, and having a good atmosphere for the dates is a great bonus. IJL is a more sophisticated way of dating that I’m confident will lead to me finding that someone special.
Reviewed Oct. 27, 2020
I got off to a bit of a rough start, and there's a few things about the service overall that I question, but since Debbie picked up my account, my experience of IJL has improved tremendously. Debbie is a five star coach!
Reviewed Oct. 21, 2020
I signed up with this company when I lived on the East Coast, I was promised a specific number of dates AND that they would all be in my area. After three months and all of two dates (both over 50 miles away), I asked for a refund. I was told not only that they would not refund my $**, but they were incredibly rude. I asked for the Corporate number to speak with their President. I was told, "Our President doesn't speak with clients"! Pretty arrogant! I'd use literally ANY other dating service than this one.
Reviewed Oct. 20, 2020
My experience with this company was awful. I am a educated very attractive successful women living in Boston. My husband passed away from a lengthy illness so I thought I would try Just Lunch. They made all kinds of promises in the beginning giving me actual hope in meeting a kind and interesting gentleman. I have been with them for 6 months-29 weeks-201 days to be exact and NOT 1 Date. The only time they call me is when I write them asking why and to please just refund my money. I don't think there is a big pool in Boston but of course they don't tell you that. I have owned my own company for 19 years and if I ever treated my clients this way I would be out of business. So in a nutshell they took my money and have done absolutely nothing to earn it. Again to be clear not 1 date!!!
Reviewed Oct. 20, 2020
Although I only joined a few months ago I can honestly say everyone I’ve spoken to has been very courteous and helpful. I feel Obed has listened to my feedback and taken what I said into consideration. I have no complaints at this time. Thank you.
Reviewed Oct. 20, 2020
Years ago I joined this service which resulted in one poorly matched date. This week I cashed my check from their class action lawsuit. This week I also received a head hunter call from a super rude employee. She insulted me and kept pushing the service. I know she was trying to get dates for her 50 year old men but insulting me and shaming me is not the way to go about restoring this companies image. I suggest you stay far away from this company.
Reviewed Oct. 16, 2020
It's Just Lunch is the biggest scam and joke of a company I've ever been affiliated with. DO NOT waste your $ or time signing up for any of their services. You will be very disappointed. They promise you the moon when giving their initial sales pitch then they deliver the complete opposite.
Reviewed Oct. 16, 2020
As a fairly new customer.... My experience so far has been excellent. All my friends are watching closely....even the married ones. I have been introduced to 2 bachelors and they were both lovely....and they have asked me for a second date. I feel Vanessa really gets me. I am grateful to her.
Reviewed Oct. 15, 2020
Sent me nothing like I suggested. Person I was dealing with very impersonal. Not a good experience. First 3 people were nothing like what I would ever be attracted to. When I called and gave my concerns they basically said, "It doesn’t matter, this is what we are sending you." When I asked how people are screened. No answer. Frankly. I don't think there is any screening. I dated one guy who was just rich and wanted rich affluent women sent to him. Not for a relationship. Just for sex. They should have known that.
Reviewed Oct. 11, 2020
Just had my first day and I was very impressed with the quality of the man and the beautiful location of the restaurant. I loved the follow up for my matchmaker Debbie. She even called me on a Sunday to check in! Thank you.
Reviewed Oct. 11, 2020
My experience has been disappointing. I think they take on a much high volume of women than men & aren’t able to keep up. I have been a member for 5 months, had 5 matchmakers and been out on 2 dates. If you are a woman, I would not bother. I think their practices are deceptive.
Reviewed Oct. 9, 2020
Jonah **
Reviewed Oct. 9, 2020
I was introduced to an amazing person and had a wonderful time. We got along extremely well and shared a fair amount in common. Great conversation and an enjoyable meal. I’m looking forward to future dates setup by It’s Just Lunch. Great experience so far.

Reviewed Oct. 8, 2020
I paid $2,800 to find a partner after my divorce. They were never able to find one match to meet my criteria and were unwilling to give a refund. If I could give no stars I would. Now they tell me my membership is expired. Save your money.
Reviewed Oct. 7, 2020
I always look forward to hearing from her. She is always excited and positive. And a great listener! She remembers all of our past conversations and highlights what is important to me. Early days but should be an interesting year.
Reviewed Oct. 7, 2020
Debbie is fabulous. From our initial conversation I knew she loved what she does and was the woman for the job! She is working hard to find me Mr. Right. Enjoying my journey in the new age of dating and totally appreciate her expertise and honesty.???
Reviewed Oct. 6, 2020
Debbie is super nice and super awesome! She has really helped me out and really cares about her clients! She works super hard and will find the perfect dates and matches for you! She is amazing and I would highly recommend her!!
Reviewed Oct. 5, 2020
Vanessa is fantastic. She is experienced, open, honest, a good listener and willing to get to know on a deeper level so she can improve her matches every time. Vanessa has matched me with 2 gentlemen so far.. and they've been solid.
Nadine
Reviewed Oct. 4, 2020
Debbie is my new match maker. She brings on enthusiasm, humor, and reality to the IJL. Easy to communicate with her. Debbie seems to enjoy her role as match maker, and I feel she is sincerely researching to find me an appropriate date.
Reviewed Oct. 2, 2020
I would not recommend this service. It is extremely expensive for the value received. I have been on 9 dates and have received only 1 woman's contact info, in spite of offering many of these women my contact info. I have never been on a second date with this service. To be fair, IJL has done a very nice job with matchmaking. Admittedly, I'm not the most handsome man. I'm not the most charming man out there. But, I think I bring quite a bit to the table. I think the problem is not so much that It's Just Lunch is doing a bad job. They do a pretty good job doing what they do. I think the problem for an average looking guy like me is, most likely, that women using this service have standards that I just cannot meet. I think that unless a man is a 9 or a 10 on the desirability scale, he's not going to have much success finding a partner using this service.
Reviewed Oct. 2, 2020
Obed my matchmaker at IJL is great. I've been satisfied that Obed is interested in my well being and connecting me with interesting people. My first match was enjoyable and we'll be going out dancing soon. I look forward to be able to continue to work with Obed. Thank you.
Reviewed Oct. 1, 2020
overall I am disappointed with IJL, for the unbelievable amount of money you guys charge for your service, the results are not there. It's sad that you guys cannot even pay for our meal or a simple drink from the large amount that we have paid for this service. The pool of men is limited and not much better than say Tinder. My first match maker was awful and not great at her job, my new Matchmaker is better and putting in a greater effort to find the right fit for me. IJL needs to charge about 25% of its current cost or less, it's pretty much extortion for not an elite experience overall. Please take the feedback to improve.
Reviewed Sept. 30, 2020
I joined It's Just Lunch about two or three weeks ago and I guess I've kissed ** goodbye. I initially contacted It's Just Lunch and spoke to Marlo, who seemed in a great rush to sign me up. She went through a "getting to know me" conversation where she asked me various superficial questions about what I liked, disliked, hobbies, family, etc. She clearly did not listen to any of the answers. Not even ten seconds after I told her I have no siblings or children and both my parents are dead, she asked me how important it was for me to spend time with my parents, brothers, sisters, children, etc. I also told her that I was not interested in outdoors activities such as camping, hiking, but I was interested in playing golf. I told her that I would like to date in Manhattan and she said that would be easy to arrange.
Despite misgivings, I decided to try the service - more fool me, I know. Next thing, Udonna was put in touch with me as my matchmaker. We did a Zoom call, and it became clear from the start that Marlo had not passed on any information about me. I had to repeat much of the information I had already given Marlo, and Udonna was not aware that I was interested in golf, or that I was not interested in outdoor activities. It was as if Marlo had just given Udonna my name and nothing else.
More disturbing, I suddenly found out from Udonna that I had been signed up in Fort Lee New Jersey, which came as a shock. Marlo never mentioned anything about Fort Lee, nor did the contract say anything about Fort Lee. I had specifically said to Marlo that I wanted to date in Manhattan, NOT New Jersey. I told Udonna that I had not been successful matching with people in New Jersey because they were always outdoorsy types, which is why I wanted to date in Manhattan. I was also concerned about the distance, but Udonna told me that the dates were informed that they have to come to me, so distance would not be a problem. Again I felt Udonna was not listening to me. I got upset when she talked about Fort Lee, and instead of reassuring me, she became aggressive with me. She somehow got the impression that I didn't want to date guys in Fort Lee because they might already be on other online sites, which is not what I said.
I was upset because I had spent ** and already it seemed as though things were going wrong. I have never used a matchmaking service before, and it felt like everyone I spoke to did not listen to what I wanted, nor did they care, and they certainly were not communicating in a positive way. I became anxious that I had done the wrong thing and wasted a lot of money. Udonna was very offhand with me, and the zoom meeting did not go well. It didn't help that we conducted the zoom call with a fake background which kept pixellating - for all I know she could have been in her bathroom!
However, it seemed that I was stuck, so I agreed to go out with a guy called Martin whom she matched with me. She knew almost nothing about him (again a red flag for me) other than he lived in Manhattan and owned two businesses and liked hiking and camping, which I told her I'm not interested in.. I needn't have worried because after about a week, and having to follow up with her, Undonna phoned and told me that they didn't have an email for Martin, and he wasn't responding to phone calls. Weird... So she then matched me up with Jim, who again she knew next to nothing about other than he liked, once again, hiking and camping. Again, no response from Jim. I started to think these were not real matches. I called someone in customer service at IJL but nobody returned my call - a pattern with which I am now all too familiar.
I had to follow up with Udonna again, and she responded to say that it's not that Jim isn't interested, she just hadn't heard from him. I never heard anything else about Jim, if he even exists... no explanations, nothing. This is also a pattern. The next thing was that I got an email saying I had been set up on a date with someone called John, whom I had never heard of, had not OK'd, and knew nothing about. The date was set in Fort Lee for September 29th. I emailed Udonna and told her I didn't know anything about this man. She called me and said she had already told me about him on the 17th of September. She in fact had not - she had confused him with Martin, the first guy she set me up with. No apology or admission of her mistake however, she just wanted to press ahead with the date in Fort Lee. I reminded her that I do not own a car and could not get to Fort Lee, and also reminded her that she told me that dates would come to me.
She denied ever having said that, and spoke to me as if I should already be aware that dates in Fort Lee would happen in Fort Lee. I knew nothing of this - I have no idea how IJL works, or doesn't work, all I know is what I've been told. She told me about John, and yet again, knew almost nothing about him other than he is a chef, and likes, yet again, camping and hiking. After giving me this she says, "So what do you think about him?" How can I possibly tell? I asked what hours he worked and she just said "I have no idea" as if that was a stupid question and she couldn't care less. At this point I realised that it doesn't really matter who the guy is that she was setting me up with or whether we might be compatible - we are just warm bodies who presumably will get her a paycheck. I was so shocked I told her I'd get back to her.
I then spent three hours trying to get hold of Customer Service at IJL. I talked to someone called Catherine who tried to put me through and said that someone would call me back. No one did, so I tried again and spoke to someone else, who put me on hold for ages. Then I called back and spoke to the same person, then on hold for ages, then to Catherine again who told me (again as if I should have known this already) that the return call time was 24 to 48 hours. This Catherine person was very offhand with me (seems to be the company culture to be rude to customers).
The next thing is I get an email from someone called Octavia, whom I've never heard of before, saying that my date in Fort Lee was the next day am I looking forward to it. I wrote back and said cancel the date. Octavia then called me, and she turned out to be the most pleasant person I've spoken to yet at IJL. She told me who she was (why was it not explained to me that there was someone other than Udonna involved in setting up the date???) She tried to put me through to Customer Service in Upper Management and yet again they were "unavailable" (or, I suspect, not interested). She promised to have someone call me and cancelled the date.
The next step was that I (unsurprisingly) got no call from the fabled "Customer Service" so I called again, and while I was on hold, I amazingly got a call from Udonna who wanted to set me up with someone else and to talk about a "better understanding of how I was to get to my dates". My feeling is that a better understanding would start by her being 100% truthful with me and start listening to what I say. I think what probably happened is that someone told her I was on hold for customer service so she quickly tried to call me. It did not put me off, and I redialled, spoke to someone called Lauren, who put me on hold and said that (surprise!) customer service was busy but someone would call me back within the hour. Guess what? An hour and a half later, no call.
In summary, I asked to date in Manhattan, but unbeknownst to me was signed up in Fort Lee New Jersey. Udonna, my matchmaker, makes no bones about the fact that she does not like me, and I'm nervous to talk to her. She knows next to nothing about the men she's matching me with, and admits that there is no security done on these guys. Marlo was just interested in selling to me, and Customer Service will not call me back. Despite telling everyone that I am NOT interested in camping and hiking, I keep being matched with men who enjoy those activities.
No one seems to be allowed to give me a name to speak to in Upper Management, everyone I've spoken to except Octavia talks to me as if I should be aware of how IJL works without explaining any of it to me. My matchmaker gets confused about who she has and hasn't told me about, and I suddenly get set up on a date with a man I don't want to meet without being told anything about him. It's Just Lunch seems not to care about the customer, just the paycheck. There is no communication, no apparent value set on being sympathetic or nice to the customers, who are vulnerable people, and above all else, they are not truthful about their service. I've asked for a refund but I don't hold out much hope... Don't go near these guys.
Reviewed Sept. 30, 2020
I enjoy that I get to meet someone in person. I'm also glad that they are opening up for places for dates. I like that we don't know anything about each other, that way you have something that talk about when you first meet.
Reviewed Sept. 29, 2020
This was my first match with Adrienne and so far it’s been amazing. I struggled to connect with my first match maker. I just didn’t feel like her attention was truly on me when we spoke. I don’t feel that at all with Adrienne. In fact, I feel like she is super attentive and most importantly, invested in me and my experience here.
Reviewed Sept. 29, 2020
Obed heard everything I shared and literally 100% found a match that fit what I was looking for! He showed a lot of patience for this job, good listening and then (I assume) hard work. Outstanding!! Coronavirus had me slightly lonely, but this has given me some fun back in my life.
Reviewed Sept. 28, 2020
I am very excited to be working with Debbie. I just signed up for IJL last week! She instantly began detailing how she is here to help make this a great experience for me - and assured me that she is looking out for me! Cheers to our success!
Reviewed Sept. 28, 2020
I have thoroughly enjoyed working with Obed. He has remained communicative throughout the process and recently did a wonderful job setting me up on a date. He takes the time to understand what you're looking for in a partner without passing judgment and doesn't try to push matches on you that are outside of your preferences. I am so glad to have made the investment in this service!
Reviewed Sept. 28, 2020
I was pleasantly surprised with my date with Miriam. She was a genuinely lovely woman both on the outside and inside. I am sad she did not share many of my interests but she was a wonderful woman to meet nonetheless. I wish that there were more who share my interests as that is what I wish to talk about mostly. I have made plans to meet her again so we shall see.
Reviewed Sept. 27, 2020
My first date was with Michelle. I found her to be a very attractive woman and enjoyed our conversations. We had a great lunch at Bristol Seafood. We realized we were not a match. But that did not stop us from having a good time.
Updated review: Oct. 1, 2020
Update: Amy reached out today and we had a thoughtful discussion about the issues I experienced and she found another potential match for me. She apologized for the bad experience I had and clarified that It’s Just Lunch does not pay people to go on dates with other people. She also made clear that my experience with Taryn is not the norm and that usually if the date goes well, both parties usually discuss and decide to put the membership on hold and see how things go. As a result, we were able to work things out. Thank you very much Amy.
Original Review: Sept. 24, 2020
My previous review had given the matchmaker, Amy a five star review and had stated that she excelled at matching me with someone that was my type. This review is an update to the previous one. The website would not allow me to modify my previous review. After the date on 08/21/2020 with “Taryn” went well that day, she became unresponsive within a week. I would send a message only once a week to her to ask how she was doing only for her to never respond back. After this bad matching experience, I had tried to reach out to Amy since she had told me to keep her informed about how things were going. I sent her an email on 09/08/2020 and told her that I was reaching out to give her an update about how things were going and for her to give me a call when she could. I followed up with a few phone calls and voicemails throughout the week only to receive no response from her.
The following Monday, I forwarded the original email I had sent the previous week and told Amy what had transpired since we had last talk regarding the match. Her response was as follows: “Brian, Thank you for the update! I am so sorry to hear that you have not connected with Taryn. I am going to make your account active again and will work on your next match. I will be in touch with you soon to present. Warmly, Amy”
As a dating coach/matchmaker, one would think that they would reach to the other party and see what was going on or communicated where a person went wrong so they can be a better person to date. I had tried to ask Amy for advice about the matter after receiving her response only to get promptly ignored. Overall, it seems pretty clear that this company operates a dating shell game where they hire people to go on dates with with “clients” only for them to disappear after giving their phone number out to feign interest. In addition, matchmakers/dating coaches are highly unresponsive and fail to provide a genuine service. Please save your money and do not make the same mistake I did.
Reviewed Sept. 23, 2020
Obed is my matchmaker who continues to work in finding a match for me. He always follows up with me after a first meeting with a match. As a client of Obed, he is determined to find that perfect match for me.
Reviewed Sept. 22, 2020
The purpose of this email is to express my gratitude for the energy and enthusiasm with which Jake has helped me in my search to find a life's partner. He has been proactive and demonstrated the highest level of professionalism. I am very appreciative of his efforts on my behalf and will recommend IJL to friends as a result of Jake's good work.
Jeff **
Reviewed Sept. 22, 2020
I haven't been with It's Just Lunch for very long, but have had a great experience! I've met great people, and it has been very comfortable and easy. My matchmaker, Udonna, is great and took time to discover my likes/dislikes. Follow up and follow through has been perfect.
Reviewed Sept. 17, 2020
My match maker Jake set up three dates for me. 1st was all right, second was spot on, no need for number 3, so cancelled it. Number 2 and I had a 3 hour dinner and Then a 5 hour lunch the following day. We have a lot in common and think we may have a relationship possibility. We will meet next Thursday and Friday To see what our possibilities are and next steps will be. Jake did a fantastic job for us.
Reviewed Sept. 16, 2020
A big high five and kudos to Debbie. She is amazing and does an excellent job setting me up on dates, follow up, friendliness and more. I am Very please with your service and especially Debbie. Also she knows my type and is able to set me up with women that meet my preferences.
Reviewed Sept. 16, 2020
Overall good service although prefer more frequent contact. Debbie has been terrific and is very accommodating. The only downside was one of the date venues was actually not open so we had to go somewhere else but made for a nice story. Debbie is great.
Reviewed Sept. 15, 2020
My consultant was friendly and helpful. Her matches so far have been appropriate and I have enjoyed the experience. I have liked the people I have been matched with and will continue working with the team at It's Just Lunch.
Reviewed Sept. 14, 2020
Debbie is open and good at guiding me through the process of how It’s Just Lunch works. She has listened to and addressed an issue with scheduling. I have just started with the company but anticipate that she will continue to be a great source of help.
Reviewed Sept. 13, 2020
I am happy with the services that Vanessa has offered. She patiently listens to my concerns when I call her, and she has set me up with a great in-person date recently at a nice restaurant here in Albany. While this date didn't work out, I loved the date itself, and I hope I get more like it. Vanessa is good at what she does, and she is the type of matchmaker who will deliver what IJL promises its clients.
Reviewed Sept. 11, 2020
Debbie with IJL has been great. I feel confident in her ability to match me with good prospects. She listens carefully to gather even more intel to make each date closer to the Mr. Right I seek. Highly recommend the IJL approach vs. online sites.
Reviewed Sept. 6, 2020
The positive reviews are obviously fake. As of March 2020, IJL doesn't provide physical dates anymore. CEO Melissa Brown informed us that going forward they're only offering virtual matches only. This is still in effect now that we're in September. So how can so many reviewers claim receiving good services and matches recently? Ridiculous.
$4000 dollar and 8 months later, there's only one mediocre date, and 2 other profiles which were grossly outside of my dating criteria, even according to the contract we signed. There's no refund clause in their contract, and there's no guaranteed service. Contract is rendered null and void after a maximum 3 years limit. Meaning that if somehow they're able to stall you for 36 months, you're out of luck, so best sue before that deadline comes.
We regret to learn the consumer has not enjoyed their experience as this is not the norm with IJL and Client satisfaction is of the upmost importance. Please note, that IJL has not stopped offering in-person dates. Our clients are out and dating and meeting each other Face to Face. We are offering an alternative to our clients if they are not comfortable going out in person to attend a date we arrange for them virtually, however, we are still offering in-person dates in all of our It's Just Lunch locations. Thank you.
Reviewed Aug. 31, 2020
I have signed up for IJL now for over one year. In that one year, I have been on 5 dates. None have worked out, often times I find myself settling because they are so bad at sending me actual dates. Also to note, if they send you a picture and you say no, it still counts as a date (And they are quick to remind you of this). Since the service does says it will give you 24 dates over a 1 year period we are well behind average. The company offers a plan for a refund, it is long arduous and requires sending certified mail. However they never respond got your certified mail you send them. Perhaps they are better in other markets than where I live, but that should be explained to me when I pay ** for the Diamond service. I frequently tell other people how bad the site is when they are considering. It has been an utterly awful experience from start to finish.
Reviewed Aug. 24, 2020
AmyJ has always been professional & prompt in responding to any of my needs. She listens well & informs me of any IJL rules & conditions for my benefit. She’s always excited to talk to me. I’m glad to have her.
Reviewed Aug. 24, 2020
Vanessa was attentive and listened to me. Online dating was a disaster and this is turning out rather well. Met a woman that appears to be compatible with me. The two of us have communicated regularly and taking our time. Thanks.
Reviewed Aug. 21, 2020
I’m so pleased with Obed’s ability to pick a match for me that most resembled what I asked for! This is my first match that I consider was up to par with what I envisioned IJL! can accomplish for me! Keep up the good work Obed, you have a great skill!
Reviewed Aug. 19, 2020
IJL is a scam. PLEASE DON'T WASTE YOUR MONEY! They overcharge and grossly underdeliver. Matchmakers are a bunch of air heads who are awful at their jobs. I've had to follow up with them numerous times. IJL simply DOES NOT have a big and attractive client base but they'll make you think they do. I have never had a worse client service experience.
Reviewed Aug. 18, 2020
Right out of the gate Sheri nailed me and what is important to me! She is a great listener and seeks to understand what matters to me. This program is a game changer for me and I know will help me find my soulmate.
Reviewed Aug. 17, 2020
I'm new to IJL but have had a positive experience thanks to my matchmaker, Obed. With eight years at IJL, he's experienced and professional. But, more than that, he is patient and empathetic... he makes me feel heard and valued. I am confident that he is invested in finding a perfect match for me.
Reviewed Aug. 16, 2020
First, the contract never was sent... Had to request a PDF. In two months IJL sent three matches that didn’t respond. They said? Requested Zoom meeting after sendings two no shows? A BIG scam, DON’T PAY.
Reviewed Aug. 7, 2020
My Matchmaker Obed is really doing a great job listening to my needs and wants, when it comes to finding my match! I appreciate having him in my corner while I go through this process! So far I am happy with the experience, but it is definitely a learning process for me!
Reviewed Aug. 5, 2020
I have thoroughly enjoyed working with Debbie over the past couple of months. She's very responsive anytime I call or email her. I feel that she has a good handle on the things I'm looking for in a match and has made every effort to meet these criteria.
Reviewed Aug. 5, 2020
Debbie seems a kind soul, and that she feels for her clients. My first date was good, though not a match, we had a lot in common, more than she could have known. Good experience. I would recommend IJL because as I told her, it's like I'm buying myself 12 little gifts / social experiments!
Reviewed Aug. 3, 2020
She really understands what I am looking for after only one conversation. I’ve been searching for someone who puts faith and family first, and is a business owner. She nailed it. I am even more excited about this dating journey after seeing her first choice for me.
Reviewed Aug. 2, 2020
Nightmare, scam, google them before you pay for the service. Many suspect matches are boyfriends or spouses. They will keep your money and not refund. These reviews are probably left by them. Please do not use them.
Reviewed July 31, 2020
Met my date at a cute restaurant. At a beautiful location. He was well groomed. You could tell he takes pride in his appearance. He was financially stable. He was Talkative. I felt very comfortable right away. And we both had a wonderful time.
Reviewed July 29, 2020
It's been a pleasant experience so far. I've had 3 virtual zoom 'dates'. I've been happy with my exchanges both IJL team members assigned to me so far. Although I don't have anything to compare the experience to. And I am not sure how big the database is, And it is a challenge to operate with Covid. One thing that needs improvement is the phone system IJL uses. It's poor Quality.
Reviewed July 28, 2020
It has be a pleasure to work with Marisol! She has been incredibly proactive & professional; completely different from my previous IJL associate. Thank you Marisol. My virtual date with John was very nice, I look forward to speaking with him again and other gentlemen you think may be a good match.
Reviewed July 28, 2020
When I first joined in May I was excited about this opportunity. The first person who was helping me set up two Zooms, Neither worked properly and she never got back to me, I was not pleased with the service and had considered asking for a refund as two months went by with only one successful Zoom. Then Lisa became my assistant. She has set me up on a successful Zoom and is working hard to continue to set me up on virtual dates until the time where I can meet someone in person will work. I have been pleased with the match Lisa made and feel she is working for me. I am hoping this level of service continues.
Reviewed July 24, 2020
Marisol is amazing. She is always cheerful and professional. She makes sure that she follows up and is in touch constantly, most importantly she listens. I also appreciate her speed and responsiveness. I really appreciate working with her, she always keeps her word.
Reviewed July 23, 2020
IJL lures you in with the initial sales pitch but it gets worse from there.
1. They advertise on their website (#2) that "Our matchmakers are committed to knowing their clients, not just on paper, but on a true human level thanks to our regular interaction and communication with you." This is false. My matchmaker never made an attempt to contact me unless I contacted him. And when I did, he acted like I was inconveniencing him.
2. My first recommended date's photo was sent to me. Initially I agreed but the more I looked at the photo that night, even though his face was distorted, the background was a place I recognized from 5 years ago and is now known to be a place for swingers. I lost sleep over this and immediately called my matchmaker the next day to tell him I did not want to go on the date due to the circumstances above. He persisted that I go and give it a shot. This particular gentlemen was nothing that I was looking for or had something in common with.
3. Is their gig to get their longest clients out on dates first? Do they work you up so you feel like you are getting closer and closer to what you are looking for? Clearly, in my case, it was; felt like a pyramid scam.
4. Due to my experience I requested a refund as I was not happy with their services and false advertising. My request was not granted and after speaking with their Vice President, whom by the way spoke to me as though I was a child and had no experience in dating, the issue was still not resolved. At first she said I need to take into consideration that this is 'just lunch' and not a dating service. Later in the conversation she said, "It was a dating service and who cares that the first person didn't work out, move onto the next."
5. The minute I told my matchmaker I didn't feel safe going on a date with this gentlemen, his response should have been 'well I don't want you to feel unsafe so let's move on to the next option.'
I would never recommend IJL to anyone.
Reviewed July 23, 2020
Jen M has restored my faith in It's Just Lunch Matchmaker service. She just matched me with a terrific man and I'm really pleased. Jennifer takes her job very seriously, she's exuberant and has such a nice way about her. She genuinely cares about trying to match me with a really great guy which I so appreciate in her. I think she is fabulous at her job and It's Just Lunch is lucky to have her!
Reviewed July 22, 2020
I joined IJL because I recently turned 70 and knew it was time to get serious about finding a relationship. A friend of a friend of mine met her soulmate, whom she married, through IJL and I thought that was a great recommendation. My salesperson (Robyn) was great: very friendly and engaging and helped me through the process of getting started. Although my first matchmaker and I were not a good match, I was then connected with Alma, who is wonderful! (And, I truly appreciate that IJL is very receptive to ensuring that you and your matchmaker are a good fit!)
Alma and I have spoken on several occasions and she is really getting to know me and what I'm looking for in a relationship. She is understanding, non-judgmental, easy to talk to, and most of importantly, a very good listener! She truly hears me when I tell her what is important to me, both in what I want and in what I don't. Although we are in the midst of a pandemic, I am very excited about the virtual dating option. I'm dating in the Philadelphia market but with virtual dating I have expanded into the New York City area.
I had my first virtual date last weekend and Alma was spot on! She had eliminated several possibilities as she believed they would not be good matches for me. But the match she sent to me shows that she knows me and who I'm looking for. He and I had a lovely first conversation, connected on several levels, exchanged contact info, and are hoping to meet soon, in a safe environment, observing all social distancing protocol. So, we'll see. Thank you, IJL! Thank you, Alma!
Reviewed July 21, 2020
I was very disappointed with my experience and services provided through IJL until I moved to Pittsburgh. My new matchmaker is Alma-G. She is attentive with excellent attention to detail, and follow through. She is excellent and I am glad I stayed with IJL.
Reviewed July 20, 2020
Dating in Miami maybe a lost cause but IJL does what they can to help you out. The service is very professional, cordial and respectful. Generally the matches are of higher quality than dating apps but not always what one is looking for.
Reviewed July 18, 2020
Debbie is the best!!! The only thing that outmatches her heart is her fearlessness and genuine desire to help her clients meet their ideal match. I am so grateful for Debbie and excited to have her in my corner! :)
Reviewed July 16, 2020
Jake S. is awesome. He is a "go getter", he calls me every week, and he's always excited to talk to me. He wants to line up dates quickly, and move on to the next when it doesn't work. He loves that I am open-minded, and I think that's why he thinks of me when he's looking for matches. Also, he doesn't waste time on "scheduling for two weeks out", he will schedule something that week if it works out. Love his "let's get after it" attitude.
Reviewed July 15, 2020
Marisol has been great to work with! She is listening to my feedback and ensuring she does everything she can to meet my needs for matches. She is very candid with me which I love. In a short amount of time has set up some matches and I feel like a priority. Great person to have on your team!!!
Reviewed July 15, 2020
I wanted to say so far I have had a great experience with IJL. Sheri set me up on my first date, immediately called the next day for my feedback and is working on my next match. I feel like I am in great hands with her! Can't wait to see who she has as my next match.
Reviewed July 14, 2020
Jen has an excellent phone presence and so I felt comfortable talking with her from the start. She has arranged 2 dates so far (she picked up my case from another matchmaker who arranged 1 date); of the 3 dates arranged only 1 that Jen set has come to fruition; but I really enjoyed the meeting and look forward to more encounters in the near future. Thank you Jen!! And all the support staff.
Reviewed July 14, 2020
Obed has been wonderful. He is hard at work looking for my perfect match. He listens to me and has responded accordingly. The city I live in has very definite demographic and Obed has been very attentive to my description and why finding the right person within my demographic is important. I have every faith he will find the right guy for me. Thanks Obed!
Reviewed July 14, 2020
Debbie has been attentive and responsive. She just set me up with a person that was a great match for me and we had a fun time on our date. I really appreciate her thoughtfulness with the IJL matches she has provided. The restaurant was a great choice as well!
Reviewed July 14, 2020
My experience with Sheri has been that she is a really good listener. She also persistent! Have appreciated my experience with her to date. She is quick to respond to my questions or concerns. I also loved the way she swooped in to solve a tech issue on my last virtual meeting!
Reviewed July 14, 2020
My experience has been good. I feel like with each match that I have had. It seem as if they are a better matches we have more similar interests. I would have to say that Jennifer has taken the time to seek out better matches for me.
Reviewed July 14, 2020
Everyone on the It's Just Lunch team has been friendly and awesome to work with. I love Monique's upbeat personality and her genuine willingness to help me find a partner. It's Just Lunch provides personalized advice to help you find a strong match. Would definitely recommend to a friend.
Reviewed July 14, 2020
I’ve been with IJL for only a couple of months. I can say Debbie has paid attention to details and already done some great matches. I am loving working with her. She’s amazing. She came highly recommended and I love hearing from her.
Reviewed July 13, 2020
Jennifer has made all the difference. She has taken the time to find me matches she knows will meet my criteria while being open minded and supportive. She has changed the whole experience for me and I am so excited for the future.
Reviewed July 13, 2020
I’ve been very impressed with how Samantha has taken on my account, she took the time to learn who I am, and has made great suggestions who might be a good connection for me. If everyone was like her or you could clone her, the % of happy clients would go through the roof. Thank you IJL.
Reviewed July 13, 2020
Obed has been very helpful and nice about the process. It has been a difficult time to try and find someone to be with and I appreciate his understanding in my answers to help find someone. I hope to have a successful ending to this process.
Reviewed July 10, 2020
A few weeks ago Tameka had called and recommended a match that was not in my provisions. As I was a bit wary she had already knew as to why the provisions were there and assured me this date was not the case and I would not be disappointed. I went on the date last night and was very pleasantly surprised. Everything she told me on the phone was true. And we have scheduled a 2nd date already next week.:) Tameka does her research and really invests in IJL and her clients.
Reviewed July 10, 2020
Tameka is such a pleasure to talk to. She's always friendly and I really enjoy talking to her. I am really glad I signed up for this because of Tameka. Thank you Tameka for all your hard work. I look forward to our next conversation.
Reviewed July 9, 2020
My matchmaker is very friendly, shows caring to the client. I have enjoyed working with her. She answered well all of my questions. I am satisfied with your service. My recent date went well. I had a chance to get to know my match very much in within couple of hours.
Reviewed July 8, 2020
I think Jen has been very thorough and honest with her matching effort. She takes the time to speak with clients and really zero in on who she feels, based on her experience, would be a good match. Experience is paramount to success in matchmaking. She is always upbeat and courteous. Great job!!!
Reviewed July 8, 2020
I have greatly enjoyed with Alma and the other IJL matchmakers. I just started my hopefully not-so-long journey with IJL but I feel extremely supported and hopeful that this could work. This is really difficult time to date and meet people so I really appreciate the opportunity that IJL offers.
Reviewed July 7, 2020
I thought the staff and matches were wonderful. The women were attractive and intelligent. Responsive, respectful of my schedule, polite, and professional. It is a pleasure to work with them. It is much easier than using apps and texting. Direct contact with people remains an essential part of dating and it always will.
Reviewed July 6, 2020
My matchmaker is a great listener and had great insight to what I am looking for. She is so responsive and fun to go through this process with. I have gone on two virtual dates and met quality people so far and people who I am proud to know. Thanks for having this for people who are scared to put themselves out there!
Reviewed July 6, 2020
I regret paying as much as I did. I was not impressed by the six dates I went on in a month and a half. Yes, I could have given it more time but I put my account on hold (a $30/mo. charge to do so) and after much better meet ups with online dating I decided to cancel my IJL membership three months later. I suspect there isn't a good inventory of men for them to work within the MKE area, and I do not believe they reach out to members on hold status should a suitable match arise. When my membership was on hold I would have gladly changed my status and paid the extra rate/mo if they called me and said "we found a great match for you". It seems like once you join you become a statistic; I didn't find there was any bit of a personalized experience as one would expect with this kind of service. Therefore I found the "matchmaking" advantages as a gimmick.
Reviewed July 5, 2020
I joined IJL early this year, the initial survey they do to get to know you is really detailed and thorough to help them understand who you are and what you are looking for. Their calls their work and setting up the whole date and giving you tips and asking for feedback after each date makes the experience fun and enjoyable! When COVID19 hit, they called and suggested that I put my account on hold so I won't lose time or dates and ensure the safety of their clients, that shows they have my best interest in mind!
Reviewed July 4, 2020
I have found the service to be thoughtful and comprehensive. Debbie has been timely and responsive in her actions and suggestions. My encounters have been with kind and respectful individuals who I have been very happy to get to know better. I am looking forward to my next encounter.
It's Just Lunch Company Information
- Company Name:
- It's Just Lunch
- Website:
- www.itsjustlunch.com
