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It's Just Lunch Reviews

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Visit www.itsjustlunch.com
Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    How do I know I can trust these reviews about It's Just Lunch?
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    Page 7 Reviews 675 - 825
    Customer ServiceStaff

    Reviewed Dec. 16, 2021

    Almost zero to no customer service. The only time I hear from IJL is when I voice being upset. The matches are either fake or not vetted. I paid $2k for just about nothing and have had the service for just about a full year now. I have been on one date. They do not listen. I have had several match makers and none of them care.

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    Reviewed Dec. 9, 2021

    I have developed a great rapport with my personal match maker, Shaun. He a great listener and I feel comfortable when speaking with him. He gets to know you better after a date, so he can better fit you with the better match. I discuss with him my likes/ dislikes. Shaun is my biggest fan during this process! I have two more dates to go and I know it will only get better. Shaun lets your personality shine and be revealed when we are communicating. This is truly of value in finding the right one!

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    Customer ServiceTechSales & MarketingPriceStaffHonesty & Transparency

    Reviewed Dec. 9, 2021

    I signed a contract for It's Just Lunch. The initial video interview was supposed to be an hour. It lasted for 15 minutes and consisted of an It's Just Lunch rep. pressuring me to date older men and travel more than an hour to a different city for a date. I sent a request to terminate the day after signing a contract. I encountered a full court press pressure campaign to stay in the service including calls from the VP Julie Yarworth. After I reluctantly agreed to stay in the the contact, I learned that everything the VP had said about the service was misleading at best. They promised me great customer service. Missy, my matchmaker, has not returned any calls and in fact lied about our interactions. She left me a voicemail on 11/26 and I tried to call her because I had concerns about the matches, but she never returned my call. I spend the next week trying to get in touch with her.

    On 12/8 Missy lied. She told me that she had spoken to me on the phone and that I liked and agree to the matches during our conversation. This was untrue. We never had a phone conversation about matches and we still have not. Missy has not returned a single phone call or email from me since I started the contract. I was also not pleased with the ma From 11/26 to 12/8 I have tried to contact the company. I have left voice messages and sent emails. I have asked to terminate the contract, but they will not terminate the contract. It is almost impossible to speak to a person.. They never return messages.

    The service is nothing better than really expensive Tinder. If you sign up all you will get is an email with a photo and a short profile blurb of your "match". You can click yes or no. The match will be sent your picture and he/she can click yes or no. Despite what they promise, this is truly all you will get with the service. At least with a dating app you can choose where you want to meet. The first two matches they sent me, refused to meet me because they did not like my picture. If I wanted to swipe right or left on pictures, I could do that for free on a dating app. Believe me and believe the bad reviews. They are all true. FYI: For context, I am thin and fit and the IJL salesperson called me "adorable".

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    Staff

    Reviewed Dec. 8, 2021

    I am new to the It's Just Lunch dating service yet have been very pleased thus far. My matchmaker Sarah has been very responsive and has zeroed in on appropriate matches for me in my area. She has been responsive and encouraging despite the chaos of newly dating during the holiday season.

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    Timeliness

    Reviewed Dec. 2, 2021

    Of all the matchmakers I've interacted with, Hazel has been the most pleasurable to converse with. It's clear that she wants to know as much about me as she can in order to put together optimal matches. After all, it is a drag when people meet and within minutes one of them says they are looking for a partner that has the same passion as he/she has for a particular activity that the other person does not have. At that moment it is clear the match has no chance of moving forward.

    Hazel inquires what are my 'desirables' and 'deal breakers' in a potential partner and moves forward with that info.

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    Reviewed Dec. 2, 2021

    The matchmaker set me up with 2 dates but my first date captured my attention. It was perfect. We are still in the infant stage so rime will determine the final outcome. But wanted to give a Debra her credit for matching us together. It so far has been a good fit and we are going on our 3rd date together.

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    Staff

    Reviewed Nov. 29, 2021

    My latest date was just perfect. Spot on. I am even set up for the next date. The people at It's Just Lunch are very helpful and give great advice. Great people, great advice, great understanding lead to great dates.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 24, 2021

    This service was a complete waste of time and money. They promise that they do such a thorough job of matching and then you are tossed around to multiple different matchmakers. I had to repeat my preferences to no less than 5 people. When I expressed dissatisfaction in the service absolutely nothing was done about it other than switching my matchmaker who would then switch again during the next match. Of the people I went out with, over half of them were people that I had absolutely nothing in common with, and when I asked why I was matched with them I was never given a straight answer. I just kept getting their runaround sales pitch. No one should waste their time on this service, you'll have better lunch on Tinder.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 20, 2021

    Have you heard the saying, “walk your talk?” Well, It’s Just Lunch (IJL) “talks the talk”—-they say all the right things that makes you believe they can help you with dating—-but they don't deliver. I signed on with IJL in August and here it is almost 3 months later and still no date. I have agreed to go out with every match (four thus far) they presented and…nothing. The very first match they arranged, the date was a “no show,” and it was downhill from there. During my initial two hour interview with them, they told me there was no refund. That should have been a sign. In my opinion, don’t spend your money expecting to get someone to help you with your dating because it will be money wasted.

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    Staff

    Reviewed Nov. 17, 2021

    Amy has worked hard to accommodate dates for me. She listens to what I am suggesting and tries hard to send compatible dates. I really enjoy working with Amy and I hope this continues. Amy has gained my trust and is passionate and cares about her job. I like Amy for because she listens and cares about her job and wants the best for the people she’s helping. Thanks Kindly Dan **

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    Customer ServiceStaff

    Reviewed Nov. 12, 2021

    My experience with Katie R. in IJH’s Florida office has been wonderful. Katie is very attentive to my requests and always replies to me in a timely way. I appreciate that she takes time to evaluate the right matches according to my needs. Katie R. is a professional matchmaker. I am glad that I can work with her.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2021

    Sarah is amazing and provides great service for me. I'm very pleased with her customer service levels and her matchmaking abilities. I will always use this company for services. They make it easy and painless without having to deal with the stress. Sarah! You're very much appreciated. Thanks Sarah!!!

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    Customer ServiceSales & MarketingPriceRefunds & Payouts

    Reviewed Nov. 7, 2021

    I joined IJL during their Valentine's Day 2021 promotion. It cost almost $**. Since that time, I have been on one date! And another that was a no-show and a total waste of a valuable Sunday. I had to drive an hour for a no-show, because there was no one to contact to cancel on a Sunday. I am a "good catch", and the women they presented to me (very few, and very far between) were nothing like my parameters I have set with them. My contact at IJL kept changing and they rarely returned my calls and emails.

    As luck would have it, I am now dating someone, so they put my account on "hold" for 360 days. After that, I am done with them. Therefore, the $** was a complete waste for one crappy date with a woman who lives very far from me. Oh, and the "dates" were at the same restaurant an hour away. They obviously get a kickback for using that restaurant. And it is very inconvenient and far away. I think this company should be shut down. I requested a refund in July, and they said that I wasn't entitled to one. Live and learn, but learn from my mistakes. Fortunately, I can afford to lose the money.

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    StaffEase of Use

    Reviewed Oct. 28, 2021

    I have really struggled with the idea of a service like this, but Katie has certainly changed my mind about what is possible here. She has been responsive, kind, and intuitive. I appreciate her and the service thus far! I would recommend her as well.

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    Customer ServiceTechPriceStaff

    Reviewed Oct. 28, 2021

    TERRIBLE COMPANY AND AWFUL SERVICE! Not worth spending any money on. Even if it were free, it's not worth the aggravation you'll likely experience. Their matchmakers have the equivalent maturity and professionalism of a teenager and are extremely difficult to work with. They will literally take weeks to respond to you then come back with suggestions that couldn't be more off from the guidance and details that you provided them with.

    My experience with matchmaker Missy and Shaun showed that they have no personal skills and are terrible judges of character. This service set me up with one of the worst dates I've ever had in my life (literally). They couldn't have missed the mark more if they tried. They constantly suggested matches that were far outside my area (i.e. suggesting matches that were 1-2 hours driving distance from NYC when I don't own a car), then tried to justify their ** services by saying that they provided me with matches - even though those matches were outside the jurisdiction that I agreed to in my contract with them.

    The final headache came when I had paused my subscription, then tried to take it off hold. I spent over 6-8 weeks trying to get in touch with someone. Numerous emails and calls went unanswered over several weeks, then I finally got a call saying that my subscription ended since my remaining 3 weeks had just been used (when I was trying to get someone to return my emails and calls). Certainly filing a complaint with the BBB for services not rendered!

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    Customer ServiceTechPriceStaffValue

    Reviewed Oct. 27, 2021

    Do not try this service. Their customer service is horrible, anytime there is a problem they will bounce you around to different staff so that you don't ever talk to the same people. Their contracts are well written and impossible to get out of. The dates I went on weren't necessarily bad, they could be better but that is the nature of dating, you won't have a connection with everyone. But the service was so not worth it. For several thousand dollars I expect to be treated like people are actually looking out for me. I could have gotten similar dates from free dating apps.

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    Customer ServiceContract & TermsTechRefunds & PayoutsStaff

    Reviewed Oct. 18, 2021

    Ladies, let me save you time and money. This company makes all kinds of promises that they don't deliver on. In February of 2021, I paid ** with the promise of 12 dates in a year. It's been 8 months and I've been on 3 horrible dates. I haven't asked for anything out of the ordinary. I didn't put any restriction on ethnicity or location in the country. Ladies, we can do so much better on our own.

    They portray the matchmaker as professional and supportive, and nothing could be farther from the truth. The first matchmaker was "out of the office" for months. She didn't return voicemails or emails, and then disappeared altogether. She set me up on 2 dates, one whom she described as a "a perfect gentleman", and he was drunk and smelled. The second matchmaker promised to call me so she and I could get to know each other. I never heard from her again. She set me up on 2 dates, one who cancelled the day of the date. The second date didn't call me after I wouldn't have sex with him that night. And I never heard from the second matchmaker again.

    I've asked for my money back and was told that they have a year to fulfill that contractual agreement of 12 dates within a year. So actually they don't have to do anything they promise until the last minute of the contract. So Ladies, learn from me, they don't fulfill the promises they make or the contract they sell you. Go elsewhere, you'll be glad you did.

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    Reviewed Oct. 11, 2021

    I have had a wonderful experience with It's Just Lunch thanks to my matchmaker, Ivette. From the beginning, she has evinced much empathy during this process. After the first date, she spoke with me at length to better narrow the focus for my next match. I truly trust her!

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    TechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 5, 2021

    IJL claims to give refunds (less $500 processing fee) if they are unable to find matches for clients. However, when I tried to get a refund after low activity they bluntly refused, several times. I have been a client since February and there hasn’t been any activity on my account in three months. Since February there have been only 4 matches in 8 months.

    I am requesting a full refund, however refunds are at their full discretion and they are simply denying it because they “want to continue working with me” (actual words). The contract is deliberately vague, it gives It's Just Lunch full oversight and very little responsibility or accountability to clients for finding matches. The term is for one year or 24 dates, whichever is later, this protects them potentially in perpetuity - and that is an unfair practice. A reputable, credible company would issue a full refund after not being able to provide the services under contract. I’ve been advised by two lawyers to file a complaint with Consumer Affairs so I am doing that. Please help and thank you.

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    Reviewed Sept. 25, 2021

    Erin has been a great Matchmaker and is very detail-oriented. I highly recommend for these valuable services. It takes a lot of the work out of dating. It's Just Lunch will take the time to get to know you and find out what you are looking for. What do you have to lose?

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2021

    Thanks to my matchmaker, Debra, I’m in a new relationship with a real gentleman who just adores me. I found him pretty quick, just two matches in. He’s thoughtful and considerate and a great listener. I’m excited for the future!! Thanks IJL! I couldn’t have done it without matchmaking support.

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    TechRefunds & PayoutsRatesHonesty & Transparency

    Reviewed Sept. 11, 2021

    Don't waste your money on this place. All the things they promise are all lies. I read other reviews before I signed up but didn't believe them, boy was I wrong. I am now 4 months into this membership and they only got me one date who turned out to be a complete fake, pretty sure she works for the company as a fake date just so they can say they got you a date. At this rate I will have over 12 dates or more on my final month. Here is what is likely happening, they don't have inventory of women they can match me up to and they won't admit it. They also won't refund you because their contract is so ambiguous. There are better dating services, use those. Don't waste your money on this one.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 9, 2021

    I used their dating services over 10 years ago. They didn’t have enough men in their program for me to complete it. Since then, I get calls from them ALL the time. I have spoken to them multiple times requesting to be taken off their call list. I told them I am married now and don’t need a dating service. They say they will remove me, but 6 months later the calls start up again. Every time I get a call, I block it. After month or so, I get a call again from a different number. I always know it’s them because they leave a message. Plus, it’s always a Hollywood, FL number. I feel like I am being harassed by this company at this point.

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    Reviewed Sept. 6, 2021

    No need waste your money with It’s Just Lunch dating service. They ended my service after two dates and kept my $2,500. Made it seem like it was my fault they didn’t set up my dates on payday. Don’t do it!

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    PriceFollow-Through

    Reviewed Sept. 5, 2021

    This business is terrible. They charged me ** for 6 months and they say they will put you on many dates but they don't. And when they do they are bad dates they are old men who are too old to do any activities. They also say they will coach you and there is no coaching. I got 3 dates in 3 months, they do not do what they say. Do not sign up with this company they do not do what they say and you will never meet anyone. Stay away.

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    Customer ServiceSales & MarketingRefunds & Payouts

    Reviewed Aug. 25, 2021

    Please Beware not to give your hard eared money to this company. My gave them $4000 only to be set up on a horrible date once in 11 months. She has requested on multiple occasions for a refund, and no one answers her emails or calls. I have personally wrote one of the company heads, Mike E. only to be ignored. They just want the money for very poor service. You could do much better on any other dating site. We are believing this is a scam now.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 12, 2021

    I joined It's Just Lunch last year with a pkg, I had to call get dates set up, no follow up calls to see how was the date, they set you up with associates, which are not paid members who are not looking for a relationship, just fulfill the date number give you a date 31/2 hours away in a different city and when you decline it goes against you, change of employees who are not ready to listen to you ready to pound on you, ask to speak to a member of mgmt, no one talks to you. Request them to return the call. 31/2 weeks later no call, charge thousands of dollars, do not waste your money.

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    Price

    Reviewed Aug. 12, 2021

    I have had very nice experiences with all matchmakers and had a great first date. Hopefully, that will only continue. I know many people are concerned about the cost of this, but from my experience so far it is all worth it.

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    Sales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed Aug. 9, 2021

    My advice to others considering working with this company would be simply, do not do it! My experience with this company has been nothing short of awful. After multiple incidences of miscommunication and downright incompetence, I informed the company that I was no longer comfortable working with them and requested that my service be terminated. They quickly let me know that a refund would not be issued, stating that I had “refused services” which was complete and utter dishonesty. They also accused me of “not giving the membership or process a chance”, after I had invested $2,000 into the service and had nothing but frustration to show for it. In my opinion this company is running an elaborate scam and I would advise extreme caution in working with them lest you also want your money stolen from you.

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    Contract & TermsTechSales & MarketingPriceStaffRates

    Reviewed Aug. 9, 2021

    I signed up for IJL the first of the year thinking their service would provide a more professional way to make a romantic connection. I live in St. Louis, years ago IJL had an office locally but now they are centralized in the Tampa, FL area. The sales person put on a full blown pitch, suggesting they had plenty of male singles in my area. Over the last nine months I have been matched with only three men, two of which had never married, were socially awkward and long-time IJL subscribers. Obed, my direct contact, was anything but helpful and spent little time really understanding who I was looking for. After the third failed match, he suggested another match, a doctor, then he said, after presenting him to me he was not available. I believe it was nothing more than a stall tactic because frankly they likely didn't have a pool of available single men to present.

    I realize they have their business all legally sewed up, allowing professionals like myself any recourse in this unsatisfactory matchmaking service. The other thing that seems very curious is that their pricing varies greatly among clients, how can they charge such a wide range of fees for their services, given their services are to provide 12 matches over the course of the contract. I should have burned the $2K I spent on this service, what a waste of time. If you are considering this service be sure to ask for references from satisfied customers in your area. Buyer beware.

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    Staff

    Reviewed Aug. 9, 2021

    It is such a refreshing experience to get off the dating apps and work with a friendly, dating professional who wants nothing more than to find the perfect match for you! It is easy and fun to "get out there" with IJL dating.

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    Reviewed Aug. 6, 2021

    Obed is great to work with. He takes his time, listens and gets to know me and my needs. I would recommend working with Obed. His job is not an easy one especially in our current times. It is appreciated.

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    Staff

    Reviewed Aug. 6, 2021

    I recently joined IJL, and my matchmaker, Debbie, has been a pleasure to work with. She's taken the time to carefully listen to and understand what I am looking for; she's made me optimistic about this process. I trust her insights and am grateful for her help with finding me great matches!

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 5, 2021

    So far I've enjoyed a great experience with IJL, Obed has been my main match-maker and he's been very prompt and attentive to my questions. He often follows up with both email and phone calls, appreciate his dedication, customer service is top notch!

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    Reviewed Aug. 4, 2021

    Just starting with IJL and Debbie H has made the process very simple. I feel at ease talking with her and sharing my feedback. I really appreciate how proactive she is in working with me. I'm looking forward to the next few months.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Aug. 3, 2021

    I decided to go with my better judgment and not pay the $3400 for 12 dates/6 month. That's almost $300 a date and that does not include any additional cost from food/drinks/etc. I did not think it was a good investment of my money even if I could afford it. In addition, very few of the reviews were 5 star which is what I expect if I am spending that kind of money. I let It's Just Lunch! specifically Caroline know that I was no longer interested and wished to cancel my appointment. She refused to accept this as an answer and after I canceled the appointment created a new invite with a time 30 minutes later than the previously agreed upon time without consulting with me. I found this to be very unprofessional and disrespectful. I told her no in a polite way and my justified reasons for doing so.

    In addition, she continued to email me repeatedly. I finally blocked her email address only to have her leave a voicemail on my phone few days later and also have to block that number. She made several negative assumptions about my character as evidence by saying that I "was giving up on myself, an over thinker", criticizing me for spending my money on things I find more meaningful and important specifically social causes like helping the homeless which I specifically mentioned in my email as one of the reasons for declining the dating service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 3, 2021

    Debbie has been an amazing matchmaker to work with! I have kept her busy with schedule adjustments and she has been keeping me busy with the matches... Debbie is always a wonderful person on the phone and very understanding and helpful! Well done Debbie, Thank you!

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 2, 2021

    I was very hesitant signing up after a bad experience with IJL in the past. The sales rep told me about 6 men in my area that did NOT exist. When the matchmaker contacted me she had no knowledge of the men I was told about, in detail by the salesperson. After numerous attempts at matching me with men outside of my parameters I finally said, "Don't worry about matching me...only call when you think there is real potential." Mike matched me with a date who basically was emotionally and financially incapable. The date was easy to get past but the communication with IJL was truly unbelievable. After many attempts at reaching my match maker Mike and his manager, here I am writing this review. No call, no email. Setting me up with someone looking for a sugar mama and then being ignored by IJL is just unbelievable in this day and age. Do NOT sign up for with this company. It is a bait and switch and they disrespect women.

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsRatesHonesty & TransparencySales Tactics

    Reviewed July 24, 2021

    I had a terrible experience with this service and they completely misrepresented themselves. They will tell you anything you want to hear to get you to sign the contract. I was only offered dates who lived an hour away and were not compatible in any way. The more dates I turned down the more pressure tactics they used to try to get me to go on dates with people I was not interested in. My attempts to get a refund were futile and in fact they continued to email and call me about matches when I clearly stated I no longer wanted to use the service. I would hate for anyone else to go through what I went through with this company.

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    Reviewed July 22, 2021

    I enjoyed my date with Nancy. We were together for approximately 2 hours chit-chatting about everything and nothing. She was easy to talk to and presented herself well physically and intellectually. We agreed to a second date before we parted company.

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    Customer ServiceStaff

    Reviewed June 15, 2021

    In December I called IJL after seeing a friend have a professional experience. With Covid happening I thought it would be a good way to start. I spoke to a woman for over an hour when signing up who took all of my information. I signed up for 3 in person dates unlimited Zoom. However, she didn't tell me it takes 2 weeks to set up a zoom date. As well, the matchmaker assigned to you are all in the state of Florida. My girl was new and had just started. She had no idea of distance and northeast locations. I made it clear no more than an hr drive. So I declined several people living way too far away. NEVER was it said that would be counted as a date. No return phone calls, terrible service all around. And high turnover.

    It was the biggest waste of money as I had 1 zoom date and 1 in person, which didn't meet my profile requirements. Afterward I asked for a call and nothing. Once I spoke to the "new" match maker she said, "Nobody told you, your membership is now expired." When I asked to speak to upper management she said, "The customer service manager will tell you the same thing." Very unprofessional. I've been in business management for over 25 yrs, this was extremely disappointing. More so as I referred a new client for them as well, never even a thank you or phone call. Highly disappointed.

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    Customer ServiceTechSales & MarketingBilling

    Reviewed June 14, 2021

    Their sales monkeys contacted me several times to get me into their "contract", which is a complete fraud. They just want to take the money and run away. I am surprised that they are not arrested for fraud. They ask for your credit card on the phone before anything! Complete scam.

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    Reviewed May 26, 2021

    Debbie has done a great job with matching. Her positive personality is great. I look looking forward to working with her on more matches. I live in Dallas and Debbie found someone that lives in my neighborhood. I have used IJL before and never had a better experience than I had with Debbie.

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    StaffRates

    Reviewed May 25, 2021

    I had an excellent experience with my date. I am amazed how much we had in common. Thankyou IJL for bringing us together. I'm sure we would not have met without a little help from you guys. I would highly recommend IJL to anyone genuinely interested in having a positive dating experience.

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    Tech

    Reviewed May 22, 2021

    Hello, I have signed up twice for It’s Just Lunch and Debbie has known how to identify very qualified lunch partners. It’s nice to have someone that you can talk to that knows your profile very well. Throughout coronavirus we did not communicate but she still remembered after almost 9 months. She would be the reason I would sign up for another contract with you if I choose to do so.

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    Staff

    Reviewed May 21, 2021

    I have worked with IJL for a while now. It was a very rocky start, but since moving cities and changing to Debbie, it has been a much better experience. She is fantastic to work with and I appreciate her time and efforts!

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    Staff

    Reviewed May 20, 2021

    Dating has been pretty tough during Covid not to mention in normal times, so I do understand it’s not easy to match people. So far my experience has been hit and miss. The dating advisors keep moving around which makes it hard to develop a relationship and trust as you have to tell your personal story over and over. One month was missed completely with a match, first match was far too aggressive. Second match our personal criteria didn’t match. Third, the gentleman seemed lukewarm so I didn’t even bother. We’ll see how the fourth match goes. I think Bryan is narrowing in a bit better with what I’m looking for which is helpful. Patience is the key here for sure.

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    Punctuality & SpeedStaff

    Reviewed May 20, 2021

    I had really good experience, nice place, very fancy restaurant in good area. Little difficult to find restaurant main door but find it eventually. :) Ebony set this meeting special. Thanks to her. She is very friendly and very understanding especially when I had to cancel the first date due to my schedule change.

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    Customer Service

    Reviewed May 19, 2021

    Debbie has done an awesome job listening to my criteria and making adjustments. I am so happy to have a Matchmaker who takes so much pride in her work and responds so efficiently. On top of that, you can tell Debbie really loves her work and that is an important ingredient for success. Debbie is awesome!

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    Refunds & Payouts

    Reviewed May 18, 2021

    I am not happy with the quality of men I’ve been asked to meet. On a scale of 10 1 being the lowest 10 being the highest I am about a 7 or a 8 I think. My matches have been 3 or 4 in my opinion. I think I wasted my money buying into this service. But alas no refunds but I certainly cannot recommend IJL to anyone else.

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    Staff

    Reviewed May 7, 2021

    IJL is much better than any dating site and the Austin team, especially Debbie, has been very attentive and helpful. They take everything about you into account when finding matches and continue to refine your search as time goes on.

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    Honesty & Transparency

    Reviewed May 6, 2021

    I am new to IJL but so far it has been a positive experience. It is nice having the date prescreened and the date set up for you. Debbie has been very open, honest and forthcoming. SHe has made the process easy and fun. I look forward to using this service!

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    Reviewed May 4, 2021

    Debbie continually listens to my needs and my wishes in finding a match. She has set me up with 3 different men in Austin. All of them have been Gentlemen and I continue to see them. She is looking for the “perfect guy” for me by listening to my preferences.

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    Reviewed May 4, 2021

    So far I have been on two dates and they were great guys, just didn't have that spark. But I can already tell a difference in guys with IJL and online dating. I really appreciate my matchmaker Debbie who is always there if I need her and who is always fun to talk to. Highly recommend!

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    Refunds & Payouts

    Reviewed May 3, 2021

    I was set up on a date and had a great time. We had a good connection, had a good amount in common and had a lot to talk about. I would recommend this service to a friend if they are willing to pay for this service.

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    Customer Service

    Reviewed May 3, 2021

    One dinner in 60 days. The dating coach took it personal. The dinner match didn't match for me. Wanted to know why I didn't like the dinner, which is fine, but kept pressing for reasons. Acted upset. The company has Very bad communication.

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    Reviewed May 3, 2021

    As this is my first experience with It’s Just Lunch, I cannot say enough, and be happier with the hard work and the high quality dates Debbie H has been able to arrange for me here in San Antonio Texas. Debbie has taken this time to listen and communicate with me on all aspects of the It’s Just Lunch dating process. I highly recommend Debbie H. and It’s Just Lunch!!

    Tim O.

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    Sales & MarketingHonesty & Transparency

    Reviewed April 29, 2021

    This place is a scam and horrible! They don't have any inventory to date. Their dates are a joke! Save yourself and your money! They lie....I expressed my concern in the beginning from what I heard about them and they assured me they had dates! THEY LIE! Save your money!

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    StaffRates

    Reviewed April 28, 2021

    I've been an IJL member for a little over a year and I've had some good experiences so far and met some interesting men, but not the right fit yet. Bryan F recently became my IJL Matchmaker, and what I really appreciate about him is that he obviously reviewed my file for what I'm looking for along with the candid feedback that I've provided from dates with previous matches, and he did an outstanding job with the very first match he made for me. Even though my first date with this match was virtual, it was one of the best dates I've ever had and I'm looking forward to getting to know my match better and see what unfolds. Thank you so much Bryan! - Candace

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed April 26, 2021

    When talking to them they told me the membership got me 3 dates. What they really mean is 3 "Matches". Which means they showed you 3 pictures and if you aren't interested in any of them then that's the end of your $1,000 membership. Not realizing that this is how it worked I said no to the first 2 matches and there was no reminder or heads up that I just vetoed 2/3 of my matches. Even after I said no to the 3rd match they didn't ask me if I wanted to extend my membership or if I enjoyed it. I had to reach out to them 4 months later because I hadn't heard from them.

    They know it's a scam so they just want your money and that's the end of it. Completely unprofessional and entirely misleading. Even talking to them after they would refuse to admit it is 3 matches not 3 dates. Don't waste your money.

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    StaffHonesty & Transparency

    Reviewed April 26, 2021

    All was great and efficient. I enjoy the service. Very helpful and nice experience. I would recommend the service to everyone. Very satisfying all around. My last match was the best match so far. Great smile, good sense of humor, and honest!

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    Reviewed April 24, 2021

    I had gone through the other dating services (Match, Silver Singles, Tinder, etc...) with with no success of finding someone to spend the rest of my life with. Debbie was the key to finding my life partner. We have been dating for 5 months and are currently living together. Thank you Debbie.

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    Customer ServiceSales & MarketingRefunds & PayoutsStaffRates

    Reviewed April 23, 2021

    I signed up for matchmaking services through IJL. I wish I could go back in time and save myself the grief and the **. It’s been a nightmare of an experience. Not a single date, the potential “matches” met none of my specifications. Matchmakers were not interested in getting to know my desired qualities in a mate. What’s worse, I finally did get a “match” and he stood me up 20 minutes before the date was to begin. They clearly do not vet their potential matches. After I reached out about getting more appropriate matches- including ones that met at least ONE of my desired qualities and would actually attend a date- they claimed it wasn’t their problem. They then denied a refund based upon the “date” who stood me up.

    Eva, the intake employee, is very kind and bubbly but from there it went downhill. I worked with Vanessa who had no concern for my desires. After the 3 month period was up, I spoke with Melissa, who was even less concerned about the results and only cared about retaining the money. I am upset with their overall treatment, lack of care, and refusal to refund the money owed back to me. As much as I want to support a woman-owned business, IJL is a pure scam. After being taken for a thousand dollars and dealing with incompetent employees who call themselves matchmakers, I will ensure I disseminate my experience to everyone considering working with this fictitious matchmaking service. Hopefully whoever is reading this decides to go with a professional service- not IJL.

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    Staff

    Reviewed April 22, 2021

    Debbie has been encouraging during all exchanges. She works well with people and is real in every aspect of the experience. I like the way she gives accounts of success stories in the IJL journey. She has been very helpful

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    Reviewed April 20, 2021

    Debbie, You're the best! What a fun experience and journey this will be for me. Thanks for making it so exciting with all your enthusiasm and great positive energy. I’m looking forward to meeting my man this year. With you on my team It’s going to be a ton of fun. Thanks IJL!

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    Staff

    Reviewed April 20, 2021

    Debbie at It's Just Lunch is so great. She is always so warm, enthusiastic and obviously enjoys her work. Dating again can be a scary thing but she always put me at ease and answered all my questions. She helped me to find the love of my life and for that I am forever grateful!

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    StaffRates

    Reviewed April 17, 2021

    Working with Amy J at It’s Just Lunch has been a great experience. She has carefully taken care of my needs in a respectful professionally manner. I rate my experience as excellent it IJL because of Amy and their standards. Sincerely RG

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    Staff

    Reviewed April 16, 2021

    Bryan F has been great to work with, very responsive. I have just started and have seen excellent results so far. I feel they have introduced me to women who I can connect with. Even adapting to the changing Covid restrictions has just been a minor issue.

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    Reviewed April 12, 2021

    Monique was nice and receptive. I had difficulties on my first handful of dates due to personal issues. My last date went very well once I got my confidence back and was able to keep my issues under control. I requested fitness and very few of my dates had fitness. One dates arms were bigger than my head. The last date was the only one that set up a 2nd date with me.

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    Customer ServiceStaff

    Reviewed April 6, 2021

    Debbie has been very responsive to my needs and has worked diligently to find matches for me. I appreciate her positive attitude and willingness to communicate with me. I am encouraged by her recent matches and look forward to working with Debbie!

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed April 6, 2021

    My matchmaker is Debbie H and she's great! Always answers my emails and phone calls within a matter of minutes. After a bad experience with my former matchmaker, (slow response, not eager to help) Debbie took over my account and has been great to work with. Very professional and listens to what you have to say. I would recommend her highly.

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    Punctuality & Speed

    Reviewed April 5, 2021

    Debbie has been great. The process have been smooth, and my first date was very successful. It was great not having to lift a finger and have everything scheduled and planned. It made my date that more enjoyable! My date and I exchanged numbers and we plan on scheduling a second date very soon.

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    Customer ServiceStaff

    Reviewed April 1, 2021

    OBED V. has been helping me find a match at IT'S JUST LUNCH. He is very personable and attentive. I wish I could get a hold of him more easily/readily, but he usually calls back within 24 hours when I call on a Monday through Thursday. Other than that, I am very happy with his assistance.

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    Staff

    Reviewed March 31, 2021

    Obed with It's Just Lunch has been great to work with and made the experience a pleasure. He really pays attention to what you are looking for in a companion and tries hard to find the one for you! Obed puts forth a serious effort to match making and cares about his client's needs and wants.

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    Staff

    Reviewed March 30, 2021

    My account executive Debbie is just what I need. She tells the truth! Yea, she provides introductions to amazing women, but at feedback time she tells me what I need for success unvarnished. Going into the date and out of the date both. I feel so comfortable knowing that she is my guardian angel overseeing my dating experience. Love her!

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    Staff

    Reviewed March 30, 2021

    Debbie is first and foremost a delightful and engaging soul whose professionalism is first class. Just completed my first date and I discovered Debbie nailed it! Think I found my kindred soul thanks to Debbie. She could not be more highly recommended. Absolutely first class.

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    StaffHonesty & Transparency

    Reviewed March 29, 2021

    Debbie is so great at what she does! She understands what people are looking for in a relationship, she is honest, available and smart. When I asked her what for what I was looking for in a relationship she knew exactly what to do!

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    Refunds & PayoutsStaff

    Reviewed March 23, 2021

    My initial experience was very negative, the first person I spoke with was thorough understanding what I was looking for, but then I was turned over to a string of different "match-makers" who were unhelpful and unprofessional, So much so, I tried to get a refund! However, Kevin saved the day, as Kevin was very professional & helpful, and introduced me to a great lady!

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    Punctuality & Speed

    Reviewed March 22, 2021

    As a new member of the IJL community, I’d like to give a shout out to my matchmaker, Debbie. We’ve only knowledge each other a brief time, but she’s impressed me with her quick action and ability to identify a suitable guy to meet – in less than 24 hours! Now, that’s impressive! The meeting with the gentlemen went well… Good conversation… However, no sparks. Upon my ride home, I reflected on how nice it was to have the opportunity to meet a nice, intelligent man, enjoy good conversation, while also knowing that I have an advocate in Debbie who is looking for that next potential match. I’m excited to discover who she recommends next.

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    Rates

    Reviewed March 22, 2021

    I have rated this service a 3 because I expected to be sent in more dates. If I was sent on as many as I was promised I would rate it a 5. My matchmaker is doing a good job listening to my needs and trying to improve my experience.

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    Punctuality & Speed

    Reviewed March 19, 2021

    I would rather go slower and get more quality candidates than move to fast. I feel like maybe you are trying show as many candidate at me as fast as possible. I would rather have fewer and better matches. But otherwise, I am happy so far!

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    Customer ServiceStaff

    Reviewed March 19, 2021

    Debbie is great. I worked with her a few years ago. She has always been nice but I believe she is now more knowledgeable and helpful than she was before. I enjoy working with her. I look forward to more communication and to see what other dates she finds for me.

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    MaintenanceStaff

    Reviewed March 19, 2021

    It's Just Lunch is a safe and fulfilling way to meet quality men and to get back into the swing of dating, if you are out of practice as I have been. After a very professional interview process, I have been introduced thus far to two men. I considered one of them a quality match and I enjoyed getting to know him. While we did not work out, I benefitted from the match and truly enjoyed the experience. I look forward to meeting my next match in the next few days!

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    Reviewed March 17, 2021

    I appreciate Debbie’s willingness to put what is important to me first. She considers quality in matchmaking and delivers. She is easy to contact and always available. It is a seamless process to meet someone with It's Just Lunch. She doesn’t want to throw two people together even if they are not good for each other. She wants to have home runs.

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    Customer ServiceStaffTimeliness

    Reviewed March 17, 2021

    I recently signed up for It’s Just Lunch. I was assigned to my first matchmaker who immediately put me on a date. I expressed some apprehensions as I wasn’t sure she was my type, but he convinced me to go on the date anyway. After completing the date, there was no direct follow up by my original matchmaker for feedback or follow up. I made repeated calls and sent emails to my matchmaker with no responses from him. So I finally decided to call another representative after a week of no contact and was told that I had been reassigned to a second matchmaker.

    10 Days goes by and I don’t hear anything from my second matchmaker so I reach out to her via email. She apologized and told me that she did not have my name on her search list. But, she would conduct a search for me the following Monday. Monday comes and no calls so I reached out to the company on Tuesday. And then I am told that I have been assigned to a third matchmaker now. So I leave a message for My third matchmaker to call me so we can move my search along in the process. To date, I still have not heard from anyone in the company nor have I gone beyond the first date that they had arranged. I’m beginning to question the credibility of this company. I was told there were a lot of candidates in my City prior to paying the membership fee. I’ve asked to speak to a supervisor at this point. Let’s see how this pour start he is handled with upper management. I hope this gets resolved soon.

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    Customer ServicePriceStaffRates

    Reviewed March 16, 2021

    I was skeptical about joining a match making service like IJL as I never had any luck with other dating sites or apps, and meeting girls anywhere else. When I join I was questioning whether I had make the right choice cause the price of my membership was really high. But I decided to give it a try anyway and see how it go. Up to this point I have been pleasantly surprised and happy that I join cause I’m getting to go on face to face dates with girls who are interested in meeting guys like me. I can’t say enough good things about my matchmaker Debbie, she’s been a real professional from the first day I talk to her and really cares about her clients, she takes the time to follow up on her clients after each date. I hope to find that special someone on ijl.

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    Punctuality & SpeedRefunds & Payouts

    Reviewed March 14, 2021

    If you are dating in Utah. I do NOT recommend IJL matchmaking services. Not what I expected. Biggest issue with IJL: NO dates. NO matches. NO introductions. I signed up with Julie Y. in the SLC office on 4-2018. I have went on 3 dates total in 3 years time. First date 5-2018, Second date 4-2019, third date 9-2019. That's it. No more matches or dates. One date per year? Crazy... As you can see, the dates are far and few. Who wants to wait that long for a date?

    Utah requires IJL to meet new clients in person when they sign up. IJL has an SLC Utah office. But, they rarely use the office. They do not recruit new clients very often. No new clients, Yup that means, No new matches. I want people to know that in Utah, I do NOT recommend IJL services. If you read the other Utah reviews (very few if any) the other clients are saying the same thing. Long long periods of time in between matches. And ya, no refund. Just waiting and waiting for a match to pop up...

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    Staff

    Reviewed March 12, 2021

    It's so nice to have IJL set up the time & place for the "meet & greet". I've been on 2 dates so far and both meeting locations more than met my expectations. IJL does what other dating sites don't do - they screen potential dates to help ensure they are real people. The guidelines and tips they provide are helpful and my dates so far seem to have similar integrity & values as my own. I'm glad I made this investment.

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    Staff

    Reviewed March 12, 2021

    I am very pleased with my results. These are professional woman with a lot of class. If your goal is to hook up. This is probably not for you. If you are looking for a fun date with a beautiful woman who has class and sophistication then this is definitely for you.

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    Reviewed March 11, 2021

    So far Kevin set me up with a wonderful woman and the date went well. Hopefully it keeps going in the right direction. Also its good they do their best to find the right one. They ask good questions as well

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    PriceStaff

    Reviewed March 10, 2021

    I totally enjoy working with UDonna even in the pandemic when dating is harder. I appreciate her thoughtfulness and guidance in this online journey and our conversations are always insightful as she understands dating today. Whether you have online dated a lot or just getting started, I think Just For Lunch is well worth the investment. I especially like their getting to know you methods as well as guidance.

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    CoverageTech

    Reviewed March 9, 2021

    I'm a business owner & the mark of a good company is not when everything is going good, but what does that company do when something happens that is not according to plan & IJL people hit a grand slam. Our relationship started out a little rocky, but they fixed it. My first date there was not a connection but we ended up being friends. The second date WOW this lady was better than fabulous. A 20 out of 10. We hit it off and I'm anticipating what the future holds for me with this wonderful woman.

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    Reviewed March 8, 2021

    I had a wonderful experience with Debbie as my matchmaker. She was easy to talk to. She listened to my concerns and wants when setting up my matches. Although, I did not find the love of my life, I would recommend It's Just Lunch to anyone that wanted to use a matchmaker to find someone.

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    Reviewed March 5, 2021

    Josephine did a great job of matching me up with Ann for our first date. We met at a great little Gastropub in Winter Park. We hit it off really well and are looking forward to getting together again very soon...

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    Customer ServiceStaff

    Reviewed March 4, 2021

    The overall experience has been good. My matchmaker Ashley R has been excellent in trying to arrange dates. The follow up with Ashley B has been good also. One area of concern was not being paired with compatible counterparts on the initial 3 dates. However my 4th and last date was surprisingly good. I suppose it is a numbers game.

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    Reviewed March 4, 2021

    It was a good candidate. A lot in common, good conversations. The venues selected are always great, never a complaint. Looking forward to additional lunches with Mandy and others. This particular date was an ideal date categorically. More caliber dates like this would be perfect.

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    Customer ServiceStaff

    Reviewed March 4, 2021

    Sheri is a wonderful matchmaker!! I hope she truly tries to be on the my side and help me find my match!!! She always tries to call me back when I have a question or problem. Also, she is caring and empathetic to my needs and my feelings.

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    Reviewed March 2, 2021

    I think Debbie is wonderful. She is always checking up on me, and asking how everything is going. That means a lot to me. If I ask her for a favor she always does it. I would defiantly recommend her to anyone. I would give her 10 stars out of 5. Debbie is great.

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    Staff

    Reviewed March 1, 2021

    Debbie is a very dedicated professional. She listen to my requirements and match the person with the exact qualities that I am looking for. She is very polite and dedicated to her services. She demonstrated a compassion when I had to postpone a date due to Texas Winter Storm. I could not have requested a better "coach" :). I hope all your employees are like her...

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    Contract & TermsStaff

    Reviewed Feb. 27, 2021

    The matchmakers at It’s Just Lunch worked very hard to find the right matches for me. They took care of all of the arrangements, and I just had to show up. I met some very nice ladies, but still haven’t met Ms RIGHT. Thank you matchmakers.

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    Reviewed Feb. 26, 2021

    I’m happy with my IJL so far. Erin got me started and Ashley has been super and going the extra steps to make sure I’m on the right path of matches just for me. Hopefully I can get my friends involved in the dating services too.

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    PriceStaffRates

    Reviewed Feb. 26, 2021

    While I was originally hesitant about joining due to the cost, I am happy I decided to join. My matchmaker, Vanessa, has been very helpful and very professional in her matchmaking approach. The dates provided were well aligned with my interests and preferences.

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    Staff

    Reviewed Feb. 26, 2021

    My experience with IJL has been excellent so far. Before signing up with them, I had tried a few dating apps and services with little success. IJL took away the stress out of the dating process, especially for someone like me who has been out of touch with dating skills for a long time since I had a good marriage until recently. Their approach is personal and they seem to know me well enough to set me up with the right date. I would recommend IJL with confidence.

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    Staff

    Reviewed Feb. 25, 2021

    My matchmaker, Debbie, has been wonderful. Working with her is an absolute pleasure. She is fun, friendly, and most importantly, good at her job. We’ve spoken on several occasions, and she has always listened closely to what I have to say. I recently went on my first date, and had a wonderful time. I was nervous getting back into the dating scene, but I trusted Debbie, and she did a great job matching me up with a fantastic guy. I couldn’t speak more highly of Debbie, and I look forward to working with her more throughout the matchmaking journey!

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    Staff

    Reviewed Feb. 25, 2021

    Daniella provided an amazing support. She is excellence in listening and asking questions to figure out what you are looking for. She does everything possible to find you the right person and someone who matches your qualification. I am very happy working with her.

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    Reviewed Feb. 25, 2021

    Me an Abby had a nice pleasant date at Doc restaurant. I felt comfortable carrying a conversation with her. We exchanged numbers towards the end of the date. So we will see what happens. I am feeling optimistic. That we might see each other again.

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    Punctuality & SpeedStaffTransparency

    Reviewed Feb. 24, 2021

    Updated on 04/21/2022: Ultimately, the investment in this service has served its purpose in that IJL has matched me up with someone I enjoy spending time with. I made it more difficult since I only wanted to meet women in the Tulsa area. It all seems to have worked out.

    Original Review: I am new to the service, but I have enjoyed the experience so far. Debbie has been professional, prompt and pleasant to work with. I have great confidence that she is in my corner and is looking for a great match for me.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2021

    Vanessa is a highly engaging person. She has kept me fully informed of developments at all times. She is highly professional and compassionate in arranging the dates and in giving me scouting reports before the dates. In addition, Vanessa follows up - after the dates to determine what worked and what failed to work. Vanessa truly makes a significant effort to help clients like me who have some anxiety about re-entering the dating scene.

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    StaffRates

    Reviewed Feb. 24, 2021

    I have had a great experience with IJL. I especially love working with Daniella at IJL. I did not anticipate how interested and insightful she is. I feel like she really cares and loves doing what she does. I highly recommend Daniella and IJL.

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    StaffHonesty & Transparency

    Reviewed Feb. 23, 2021

    Debbie is the most amazing match maker. She is so considerate and honest. I love the candid non judgmental conversations we have. She truly listens to me and genuinely cares about my needs. She has been extremely patient. I also appreciate how Debbie has taken the time to get to know me. I highly recommend Debbie.

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    Staff

    Reviewed Feb. 22, 2021

    My couch is amazing!! She has really pinpointed my wants and needs. The men she matched me with were exactly what I am looking for. I would highly recommend her. She is very accessible and always very kind. I have found this experience so far to be a absolute joy.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 20, 2021

    Hi, I feel that Obed has done a nice job setting me up with dates. They have all met many of my criteria. I appreciate his attention to my wishes. During weekdays, he gets back to me quickly. I feel confident in his support.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 19, 2021

    The experience with IJL has been fine, considering I am in a difficult situation with my requirements. Debbie has been very helpful, she is professional, kind and patient. I have some glaring demands and she responds quickly with a calm solution. Thank you Deb!

    Anthony

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    Punctuality & SpeedRates

    Reviewed Feb. 18, 2021

    After getting to a somewhat slow start, I finally connected with Debbie and she is a jewel to work with. Know I am in capable hands and has my best interests in mind when determining future matches. Many thanks to all of you.

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    Staff

    Reviewed Feb. 16, 2021

    Very responsive and positive experience dealing with Jen. Nice clients and overall enjoyable experience. Keep up the good work. Hope to continue to meet quality ladies in the future. Thanks for your service and support in dealing with a difficult and challenging experience.

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    Reviewed Feb. 15, 2021

    This was a new journey for me and I've enjoyed every step of the process. My Matchmaker is Udonna. She keeps me well informed regarding the rules and what to expect. Her process made me conformable to move forward and I completely trust the connections she presents. This process is much needed, especially in light of the pandemic. I would definitely recommend.

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2021

    I became a member 1.5 months ago, for a 12 month/24 date plan. It has started slow, but the first match was pretty good so far. Francesca is always available for a chat, sharing ideas, gaining feedback on to-dos/ to-avoids. Understands my needs and is working towards the next dates. Very diligent, pleasure to work with her.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2021

    I love everyone's great attitude and always be positive to find good match for me. I felt safe during dates and had good experience even it might didn't work out at the end. All staff listened my feedback and worked hard on my matches.

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    Reviewed Feb. 11, 2021

    Sheri was my matchmaker and very nice. I enjoy working with her. I was unsure about the experience but I still tried and I am happy that I did give it a chance. So if you have questions go to Sheri-IJL.

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    Reviewed Feb. 9, 2021

    My experience with IJL has been very pleasing to me. Udonna has taken the time to get to know me and carefully considers all of my input when matching me with potential dates. I feel comfortable and that I can be candid with her. I have been very pleased with the personal attention I’ve received and the dates and locations of the dates have been first class. I would recommend IJL to my best friends.

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    Staff

    Reviewed Feb. 8, 2021

    My matchmaker Daniella was able to find me a suitable date on the first try, and I have 12 more dates available. The company is responsive and the employees are personable and helpful. I have tried many online dating apps and this company led to the best date I've had in 20 years.

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    Staff

    Reviewed Feb. 5, 2021

    I am fairly new to the IJL experience. So far, I have had a good experience working with Obed, Ivonne, and Brittany. The matches have been well made so far, and I look forward to continuing to work with the team in the future.

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    Punctuality & SpeedRefunds & Payouts

    Reviewed Feb. 5, 2021

    I signed up for IJL in March 2020. During the pandemic I was offered two virtual dates. One was out of state, and one couldn't log on. It's been nearly a year and my first date (a virtual date) is schedule the end of February. I've had 5+ matchmakers in one year. The service is terrible. I requested, and was denied, a refund. They have been unable to provide me any dates in nearly a year. I can't imagine how they will provide me with 12 dates without scraping the bottom of the barrel, or throwing anyone at me. There's no consistency in the matchmakers. A total waste of time and money. RUN.

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    Staff

    Reviewed Feb. 5, 2021

    Working with Sheri has been amazing! She is very easy to get in touch with and has made the experience to be seamless. She gets me in that she has been spot on with the date choices as she is understanding about who I am and what I am looking for in a partner. Sheri is the best! I would definitely want her to be the matchmaker for all my recommendations!!

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    Staff

    Reviewed Feb. 3, 2021

    Love Debbie - this is my first time dating and she has not only help me figure out what I may want to date, she had been helpful in helping me get comfortable with dating! Before my date, she gave me great guidance on being myself and being a woman how to feel safe in not giving out too much information. Love her!!!

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    Reviewed Feb. 3, 2021

    I'm new to IJL, but Debbie has been very supportive and is easy to talk to. She has been taking notes and doing the work for me. It has been nice to have someone walk me through the process and to tell me what to expect from this experience. I'm looking forward to seeing who she matches me with next.

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    Staff

    Reviewed Feb. 2, 2021

    I would like to thank Sheri for her great job finding me a good match. She took the time to listen to my concerns and requirements and I finally got a good match. When I met Jeff virtually, he was amazing. I now have hope again to find my love one. My matchmaker is phenomenal.

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    Staff

    Reviewed Feb. 2, 2021

    I have been working with Daniella and have gone on 2 dates so far.. The first was just the trial and the 2nd she most definitely improved on. Daniella has been very diligent in trying to match me up with someone who meets all the qualities I am looking for. I am very excited to meet #3!

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    Customer Service

    Reviewed Jan. 29, 2021

    Debbie has been very communicative with me and has great follow-up! Debbie is an active listener and I feel like she hears what I am telling her. I think she will find the perfect person that is meant for me. Thanks, Debbie!

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    StaffRates

    Reviewed Jan. 28, 2021

    Well, I have been with IJL two times in my past, several years ago and I was reluctant to join a third time but I have been very pleasantly surprised! My matchmaker, Debbie is great and seems to really understand me and has a vested interest in helping me find my man! While I just recently joined and only had one virtual date so far, I am hopeful that "third time's the charm!" Cindy

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    Staff

    Reviewed Jan. 26, 2021

    She is awesome!!!! She speaks my language on how to find the right mate!!!! It is very easy to talk to her. I don’t not feel judge at all, she really caters to my needs. She offers her opinion as well to help me see things from a different perspective.

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    StaffRates

    Reviewed Jan. 25, 2021

    It has been great working with Sheri and look forward to continuing to work with her and hearing her advice and exploring various opportunities. She has done a great job of hearing me out and understanding what my different interests and priorities are for this experience.

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    Staff

    Reviewed Jan. 21, 2021

    I've been with IJL since November and am having a fantastic time meeting great quality people around the DFW area. Debbie has been truly helpful by listening to my likes and dislikes about each date and making sure to incorporate those to my next match. I am excited to follow the process and meet someone I could build true and lasting connection with.

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    Staff

    Reviewed Jan. 21, 2021

    Michelle is, in a word, AWESOME. She works very hard to find the best matches for me. She is fun, personable and knowledgeable, and really cares about her clients. For my most recent date, she set me up with a wonderful woman and we are now planning our 2nd date. As I told her, she "hit it out of the park" with this one. Michelle represents IJL extremely well and I really think you should give her a raise! Because of my amazing experiences working with Michelle, I would be happy to do any kind of testimonial you may want for your company. :)

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    Staff

    Reviewed Jan. 21, 2021

    This is a shout out to Michelle my Matchmaker in Florida. Michelle is one of those special people that love what they do, and work hard to make it happen for you. Like others, I'm particular. Michelle asked questions, listened, debated, and took the time to understand my dating goals. Michelle is a special Lady. I'm glad she is on my team. Thank you Michelle.

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    Staff

    Reviewed Jan. 21, 2021

    First time meeting my matchmaker Michelle and was an awesome experience. Very professional and made me feel very motivated and positive! Great energy, looking forward to working with her!! 10 star all the way! I’m excited to be part of It's Just Lunch!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Jan. 20, 2021

    Debbie is great at finding me interesting dates and is extremely responsive in scheduling them and following up with me to find out how things went. She understands what I'm looking for in a date and is always asking questions to seek out the best match. I appreciate her and have the utmost confidence in her role as my IJL Matchmaker. I will be recommending IJL to friends.

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    Punctuality & Speed

    Reviewed Jan. 20, 2021

    Quick shout out to my wonderful matchmaker Debbie! She takes her time, listens to what I like and dislike and works her magic! Also, during this unprecedented pandemic and tough times she is very supportive of my wishes and is always willing to answer my questions.

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    Reviewed Jan. 19, 2021

    Working with Obed has been a very good experience- always asking me questions so he has an accurate image of the Gal I am looking for, and he listens! Thanks Obed. I would recommend Obed to my friends as someone they could trust to find the date they are looking for! Bob

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    Staff

    Reviewed Jan. 18, 2021

    I recently joined IJL and within the first few weeks I've already had a positive experience. Debbie took time to understand what I'm looking for, gave great dating advice and set me up on a great first date with a match who aligned to my values and was a good fit. I appreciate how responsive and helpful my matchmaker has been and the logistics of setting up the dates was a pretty flawless experience, that helped to calm my nerves with the whole process. Good experience thus far.

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    Reviewed Jan. 18, 2021

    My date was a pleasant first experience. While I cannot say that this match will develop, it was comfortable, light, and proof that IJL facilitates meeting people in an environment that is safe and palatable. I look forward to future matches. Food was great.

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    Reviewed Jan. 18, 2021

    Debbie from IJL is AWESOME! She works diligently to find the best matches for me and always stays in touch. She is a great listener and always is positive about finding "the one." IJL constantly solicits feedback on my dates and seeks to make the next match even better.

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    Reviewed Jan. 14, 2021

    My experience so far is great, My matchmaker is doing a great job, and see where it goes from here. Also the matches are great, and the information is perfect, she gave out great details of the matches, that I like.

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    Staff

    Reviewed Jan. 14, 2021

    Debbie is an excellent matchmaker. I have not had one bad date. She is careful in who she picks for me and is very thorough in finding the perfect date. She is very thoughtful and nice. I highly recommend her.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2021

    Just signed up for IJL and had 2 amazing dates so far. Debbie is always working around the clock to find me the best dates possible and follows up after the dates to see how they went. Thank you to Debbie and the staff at IJL for the amazing opportunity to meet some really great people.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 14, 2021

    I bought a membership with IJL as a Christmas gift to myself in late November. I was tired of dating apps and thought perhaps a paid matchmaking service would provide a better option. Please don’t waste your money like I did! I have 3 complaints: IJL promises a personalized service where “your matchmaker gets to know you.” In the 2 months since they took my money, I’ve been assigned 4 matchmakers. I have spent hours repeating myself because apparently they don’t share/pass along information when they assign you a new matchmaker. They keep bouncing you from one matchmaker to another. It’s a huge waste of time in that regard.

    Second, the salesperson promised me unlimited virtual dates in December & January in addition to the 6 guaranteed live-date subscription I was buying. (They sell hard on that initial call.) The virtual dates simply never happened. After the sale was made, the topic of virtual dates was never again mentioned. When I’ve asked, they’ve been very polite in brushing that off as a concern they “understand” but can’t really do anything about.

    And finally, they’ll match you with anyone they deem reasonably acceptable; they don’t respect your preferences at all. Every conversation I’ve had with any of the matchmakers past the the initial salesperson call has included their employee trying to convince me that I should consider someone they’ve designated as a potential match even though that person doesn’t meet anything but my age preference. As another Pittsburgh-area reviewer on here has recently written: “It seems clear there really is not an inventory of available people to match, at least if you are a woman looking to meet a man. Save your money!”

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    Staff

    Reviewed Jan. 13, 2021

    I just wanted to tell you how much I appreciate Francesca, she is awesome. I appreciate how hard she works to help me get great dates..I do recommend IJL and I also recommend Francesca.. Thank you Francesca and IJL for your effort to help me find a companion for me. God bless you all!

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    Transparency

    Reviewed Jan. 13, 2021

    Updated on 04/19/2021: I would like the say how impressed with the attention and time Debbie has give to arranging meetings and suitable matches for me. This is my second experience with IJL and although I have not been successful, my experience with Debbie working with me has been a pleasure. Her job is not an easy one and she has accepted the challenge and continues to be very positive and upbeat.

    Original review: Have only had 2 encounters since signing up. Now with Debbie and she is great...have 2 dates lined up and the feedback is wonderful. Looking forward to working with her and reaching my true match. Kissed too many frogs already.

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    Reviewed Jan. 13, 2021

    My matchmakers Jennifer and Debbie have been awesome! They are both personable and accommodating. I was nervous about getting back out into the dating world and they both made me feel very comfortable. I would highly recommend IJL to a friend. Great program!

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    Staff

    Reviewed Jan. 12, 2021

    The most unprofessional and unresponsive "business" I have ever dealt with. They take your money and have no intention of ever matching you with what your parameters are. They have long gaps of time where they are unresponsive. One of the representatives "Udonna" made a snarky comment about my age and the fact that I still wanted to be a Mother. Run away from this unprofessional outfit. Bumble is better.

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com