It's Just Lunch Reviews

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    How do I know I can trust these reviews about It's Just Lunch?
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    Page 10 Reviews 1445 - 1645
    Staff

    Reviewed Jan. 8, 2019

    After just basically signing up for this online matching/dating service, but not using their services in any meaningful way (and meeting my soulmate independently in the interim), I tried to get a refund. No such luck! They have a no refund policy, and I apparently forfeited the whole $**. I am not a litigious/difficult person at all, but this kind of unethical behaviour is so totally unacceptable that one cannot leave this unsaid, and consumers need to be aware of this.

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    Staff

    Reviewed Jan. 8, 2019

    I joined IJL around December 20th, my counselor is Obed, I had a positive experience so far. Obed has been very professional, detailed in asking me what I am looking for, been available when I needed to talk to him. Great so far working with him.

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    Staff

    Reviewed Jan. 7, 2019

    I joined IJL as a last-ditch effort to find a life partner after using just about every other online dating service available - Match, eHarmony, OKCupid, Tinder, Coffee Meets Bagel, etc. I was skeptical at first, but I worked with Debbie ** and my first date with IJL was already significantly higher quality than the overwhelming majority of dates I have been on over the past decade with the other match services. We appeared to match on all of our major and important values and shared a lot of common interests. He seemed very genuine and well-vetted by IJL. I look forward to working with IJL going forward!

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    Staff

    Reviewed Jan. 7, 2019

    Date chosen for me was ok. He was pre-occupied with work during the date, and very one-sided in his political views. The restaurant was not good, plus had to use valet parking @ $22. The matchmakers have been great, hoping the next match is a true match.

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    Reviewed Jan. 7, 2019

    Having fun texting about her new job and my clients. We have business in common and are discussing travels to National Parks and hiking. No children in common and are similar in staying in shape. We have gone on three dates and haven’t gotten into food fight yet.

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    PriceStaff

    Reviewed Jan. 7, 2019

    I can see why we were matched and she was very pretty in my book. The date was fun but, the cost of dinner and 3 drinks each was $201 so I told IJL that I didn't want to attend that restaurant next time. I can only give a review based on one date and I have no idea if this will turn into something lasting so we will have to see how things go past the 1 date and if IJL will make the changes for the next girl I meet.

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    Staff

    Reviewed Jan. 7, 2019

    Had one date and looking forward to more matches! Screening is awesome and matchmaker really listened to what I was looking and I am optimistic about them being able to translate my needs in that perfect someone who will be able to make my eyes sparkle at the sight of them. I know he;s out there somewhere and have confidence in the abilities of my matchmaker to be able to link us together.

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    Reviewed Jan. 7, 2019

    I certainly would recommend It's Just Lunch; As long as they can continue to set-up dates and just "hold" their end, nothing more can be expected; Yes, it it pricey, however, their staff, at least for me, are aware that "strikeouts" are part of the game; Also, It's Just Lunch have dating coaches especially for someone who has not been in this arena for a while. Finally, It's Just Worth Trying!

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    Staff

    Reviewed Jan. 4, 2019

    I’m just starting out with this company but so far they have been very professional, courteous, helpful and supportive. Kimberli, my dating coach has really gone the extra mile for me. My first dating experience just happened and was very positive.

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    Staff

    Reviewed Jan. 4, 2019

    I had a very pleasant first date with Joyce. Aleisha, my matchmaker, did an excellent job in the steering me towards Joyce. I was a little Nestlé hesitant, but Aleisha did a really good job and convinced me to go on the date; I’m very glad I did.

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    Staff

    Reviewed Jan. 3, 2019

    I enrolled in the IJL service because I had no patience to weed through all the problems of internet-based. The entire team was incredibly professional from start to finish. I want to particularly acknowledge Natalie as the matchmaker. I think I gave her quite the challenge with my diverse set of interests. She initially struggled I think to find a match, but at the last minute came up with gold when Gina joined. Gina and I met and are very happy and excited with where this all could lead. Thanks so much IJL team.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2019

    My experience with IJL surpassed my expectations from the start. Very professional and great customer service. They were very responsive and did a really great job at finding my match. Our first date was one week ago and we have already seen each other 4 times and have decided to exclusively date. I would definitely recommend IJL to anyone and everyone!!!

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    Customer ServicePriceStaff

    Reviewed Dec. 28, 2018

    When I first called the woman told me about all of these successful, established, distinguished, handsome men that they had available to me. She only told me about the $** level, so I didn’t know there were different options. I had 4 dates, the 1st one had some health problems that I wasn’t able to deal with (my husband died from a serious illness). The 2nd one canceled our 1st date because he was too tired and about fell asleep on our 2nd! My 3rd Date only talked about money and how expensive everything is. My 4th date lives with his mom, has no job and cleans a dance studio in exchange for dance lessons!

    2 of the 4 told me they didn’t have to pay for it, that It's Just Lunch called them and asked them to go. (They were previous customers.) I think they had no one in my area and pulled these guys from wherever they could find them! After the second date, I said I wanted my money back, to no avail. Then at the end I let her know my feelings and how disgusted and ripped off I felt but she wouldn’t refund any of my money. Total rip off! They will lie to you just to get your money.

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    Customer ServiceSales & MarketingPrice

    Reviewed Dec. 28, 2018

    I signed with IJL at end of the May of 2018. Customer service was promising me that they have already a few men in mind while was talking to me on the phone at the first time. I paid a full price once and it’s a $ 2.5k. I am single Mom and it’s a month of Living money. Today is end of the December and I Still get nothing. One guy canceled a few hour before the meeting, another one didn’t show up at all. Third one came just to have lunch with no intention for something more serious. I was trying to reach the manager and ask about refund but they said that I still have 2.5 years (4 dates or 3 years membership). Horrible service. I live in Los Angeles and they don’t have match for me at all. I can’t get my money back but I want to let people know that it’s a scam. I am going to write to BBB as well.

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    Staff

    Reviewed Dec. 24, 2018

    I truly enjoyed the date. Lisa did an awesome job in connecting me with a "Like Minded" person. There will be a second date coming after the New Year. I look forward to continuing my search with IJL. They are a very professional entity and have the best interests of both clients in mind.

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    Staff

    Reviewed Dec. 20, 2018

    I am an IJL client for eight months and can say that my personal matchmaker Kaila and coordinator Krystyl have really tried to find a woman whom I like. Step by step they fine tuned their search until on the fourth date I was happy to see what I was looking for. I had a very stringent criteria and didn't had too much hope in their success, but against all odds they did a great job. I am very grateful for their efforts.

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    Staff

    Reviewed Dec. 20, 2018

    My experience has been great from the start. I felt like the matchmakers at IJL have been attentive and really took the time to get to know me. Aleisha and Krystyl have followed up and checked in without any prompting needed. They have also been professional and supportive. I will look forward to continuing to work with them. An investment well worth it.

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    Installation & SetupStaff

    Reviewed Dec. 19, 2018

    It’s Just Lunch helps to take the guesswork out of online dating and makes it much simpler for a busy professional. Aleisha and Krystle have been helpful with setting up the dates and providing pertinent information for each one. Overall, this service has helped me to meet some new people and hopefully the one.

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    Sales & Marketing

    Reviewed Dec. 18, 2018

    I signed up over a year ago and I am still yet to go on one single date. For over 6 months they had the wrong criteria for what I was searching for. I only found this out after chasing them for an update and when I complained. The personal one to one service is non-existent. They will not contact you or keep you updated with their progress unless you repeatedly ask them to do so. I have asked for a refund several times and they keep refusing. They will not say why, they just say that a refund will not be possible. I have had enough. I feel I have been more than patient and I am planning to report them to their regulatory body. Shameful scam!

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    Staff

    Reviewed Dec. 18, 2018

    I have had two dates so far and everything is top notch. The restaurants and people have been high quality. I like the personal attention in refining my needs and am confident they will find my next wife. I am really looking forward to my next date.

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    Customer ServiceStaff

    Reviewed Dec. 15, 2018

    I joined in the summer and was excited about this new adventure. I received a first match within weeks and all was good. I quickly grew disappointed and frustrated with the lack of attention and caring I received from my matchmakers. On 3 occasions I was matched with gentlemen who did not meet my criteria. As a matter of fact they each had a "deal breaker" in their bio. I turned down 2 dates because of this. The 3rd one slipped by me and I wasted a date because he also contained a "deal breaker" i.e. young children. I was told that my criteria was only a preference so I asked why they call it a "deal breaker" in the interview. It would have been fine if they had been upfront with me and disclosed the information. I would have at least been given an opportunity to accept or decline.

    After this experience I grew wary. After one month of hearing nothing I reached out only to be told they were reviewing my feedback. Well, it's now been another month and I have heard nothing. My matchmakers come across very disinterested in me and that was evident from the beginning. However, they were very friendly and eager to get my money. I am shocked at the lack of professionalism and customer care. I would never recommend It's Just Lunch! It's been a very frustrating experience. I have high expectations when it comes to running a business and customer service. I wonder if those at the top have any idea what's really going on. When I researched the company I discovered it's nearly impossible to reach anyone to even file a complaint. So here I am still waiting to hear something...

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    Reviewed Dec. 14, 2018

    A delightful lunch -- 2 hours long!! Really did enjoy meeting my JFL date and hearing all about her. Working on a follow-up date!! Erika did a good job for the initial date!! So far so good. We shall see how things go after the holidays!!

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 13, 2018

    I went back and forth for a while before I signed up. Read reviews and then decided to take a leap of faith and sign up based on their promises of at least four good quality dates that I didn't have to manage. I signed up four months ago and this is what I have experienced: Received a match fairly quickly-two to three weeks - but then it got cancelled. Then rescheduled two more times, two to three weeks out each time then cancelled at the last minute. This date never happened. Three to four weeks later, another match which I wasn't excited about but you only get two passes before they count as a date, so I agreed. The date got cancelled at the last minute. Date didn't happen.

    Finally, after many email exchanges with my complaints and my request for a refund, they presented a match, which again I wasn't excited about, but agreed. Got to the restaurant and there was no reservation. Thankfully, the restaurant accommodated and sat us. The date was okay, but I could have found this match online for free. That was a month ago, no other activity since. When I email or call, a generic email return is sent, such as "We are looking for a date. We'll get back to you soon..."

    I wish I had never signed up. You can do better online. You will spend as much time managing this service as you would looking online yourself. Also, all of these reviews are from the very beginning of your subscription. They send links for you to review them within a day or week of signing up - long before you have time to experience their service!

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    Staff

    Reviewed Dec. 11, 2018

    I’m so happy I decided to go for it and get a membership with It’s Just Lunch! My team made the membership process easy, comfortable, and fun. My dating coordinator took time to talk to me about the type of man I was looking to meet, and took what I said seriously. Thanks to her, I met the love of my life.

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    Staff

    Reviewed Dec. 11, 2018

    I'm on my 2nd renewal with It's Just Lunch, needless to say haven't found my one. When I first joined it didn't appear to be many men in my area or those that met what I was looking for. My first match in this 2nd round was a really nice man, unfortunately he had 2 young children - I'm a bit older so not looking for that type of relationship. I think IJL can be a powerful avenue to meet your match, but it's hard if you're not familiar with locations, geography, but I truly enjoy working with my matchmakers. Alesiha & Krystal understands what type of man/match I'm looking for.

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    Staff

    Reviewed Dec. 11, 2018

    I have only been a customer with IJL for a week and have had just one "date". As a result, I do not feel I have enough experience with IJL to recommend IJL to a friend. However, to date, I have found the staff of IJL that I have had the opportunity to interact with to be passionate, sincere, and willing to work to find a match for me that is the right "fit". I look forward to more IJL encounters.

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    Punctuality & Speed

    Reviewed Dec. 10, 2018

    I signed up and after telling Kimberli everything I was looking for she said she had someone in mind, however he lived 100 miles away so I tried to get out of it because that just wasn’t in my plan! I went ahead and met him for my 1st date & 6 weeks later & we haven’t skipped a beat! All I can say is MATCH MADE IN HEAVEN!!! Talk about hitting the nail on the head - Thank you Kimberli!

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    Customer ServiceStaff

    Reviewed Dec. 10, 2018

    I signed up for a membership in May-2018. Due to some outstanding circumstances, I almost immediately had to put my membership on hold. Knowing that my membership was going to expire before I could utilize it, Debbie went above and beyond and extended my hold time with no additional charge until I was ready to reactivate it. I appreciate what she did. Customer service at its finest.

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    Staff

    Reviewed Dec. 10, 2018

    Udonna, Myron and Tameka in Nashville are awesome! My 1st date was a success! We will be going on a 2nd date! I definitely recommend this service and the team has been very kind and helpful in every way! Thank you, It’s Just Lunch.

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    Staff

    Reviewed Dec. 9, 2018

    I would like to thank Kim and Tamara for their outstanding and professional work in IJL dating site. They go the extra mile with determination and great sincerity in the service of IJL and clients. Thank you Kim and Tamara for your excellent work.

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    Staff

    Reviewed Dec. 7, 2018

    Jana and myself really hit it off, having a lot in common in terms of goals and personality. I made her laugh, she made me laugh. Kaila with IJL did a great job on this match. This was the best date I've ever been on with IJL, looking forward to seeing Jana again soon. Thank you Kaila.

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    Contract & TermsStaff

    Reviewed Dec. 7, 2018

    You have to be patient, depending on your area and pool of availability for possible matches, (so it COULD take longer than the six month contract) but It's Just Lunch services rock! These folks know what they're doing, and they genuinely care. Have a little faith in their method, and trust that they're doing what they can for you. This is a personal service, like hiring a trainer in the gym, and like the gym, it takes time to show results. Good luck with your search for love!

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    Staff

    Reviewed Dec. 7, 2018

    Jas and Shana were pleasure to deal with. They make this experience very enjoyable and very unique. They took care of everything, starting with actual matching and finishing with arranging the date itself. You just have to show up and enjoy the moment. It took me just one date to find a wonderful person and start building a relationship. Thank you very much.

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    Staff

    Reviewed Dec. 5, 2018

    I am so glad that I found IJL. The experience is light years ahead of internet dating. My Matchmaker Obed, has been very responsive and professional. I have total confidence that he is going to find the perfect girl for me.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2018

    I had a very good first date experience. He was a gentleman and very respectful. The conversation flowed easily. He walked me to my car. I felt that the match was good. We did exchange numbers and have made contact since.

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    Staff

    Reviewed Dec. 4, 2018

    I have been working with Jessica ** and Elaina primarily. I recently had my first date through the service and the two of them have been very helpful and responsive to addressing any questions or needs. I appreciate their hard work, thoughtfulness, and careful follow up.

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    Customer ServiceStaff

    Reviewed Dec. 4, 2018

    Thanks to Kaila and coordinator Dominique. I've been on a few dates so far and have already found the experience to be fun and adventurous. Just what I needed to be dating again and meeting the right people! Thanks again for attention to detail and great customer service!

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    Staff

    Reviewed Dec. 1, 2018

    Everyone that I have dealt with at IJL has been very courteous and professional. I have really appreciated the time and effort that I have been shown by the staff at IJL. Obed ** has been my main point of contact and he has helped me from truly listening to what it is I am looking for in a partner to giving advice about how to approach certain situations, and for that I am very grateful. Thank you.

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    Staff

    Reviewed Dec. 1, 2018

    I have had a very good experience with It's Just Lunch. The people were very helpful and friendly and I met a very nice man who I am currently dating. I have recommended them to friends. I have been away from dating for many years and they were very supportive.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2018

    I signed up with It's Just Lunch in March 2018. After months with the service I received one lunch date. I drove 40 mins to meet the guy who immediately told me he had decided he liked his single life and was not interested in complicating it. I never received another match. I am an older individual and had been widowed 15 months when I signed up. I was told by customer service that they would refund a portion of my fees. However, they never completely refunded what they committed to refund and now will not return any of my calls. I recommend caution when signing up for this service. They obviously have no pool of candidates over age 60.

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    Reviewed Nov. 30, 2018

    I was very happy with my introduction - Leslie. Having been with IJL for many years, it was worth the wait. I hope to continue dating. We seem to have much in common, close in age and background. I'm divorced and she widowed after a long term marriage.

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    Staff

    Reviewed Nov. 27, 2018

    I can personally recommend It’s Just Lunch based on my own experience with the group. The service was professional and discreet; Latasha was able to match me with an ideal partner on her first attempt, and now I am developing a great relationship with said match. I never would have met somebody of this caliber with other dating platforms, as she is a class above and a rate catch!!

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    Staff

    Reviewed Nov. 27, 2018

    Kimberli has been very committed at finding a good match for me. I had a really nice first date and look forward to seeing who else she will introduce me to. She is enthusiastic and has made me feel more hopeful about dating.

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    StaffProcess

    Reviewed Nov. 27, 2018

    Dating online is a rough process and it works for some but is very challenging. IJL is a very professional dating site that does the best they can do to find you the right person. It is process and you have to be patient with it but I do believe they are very successful. The employees are very nice and understanding and really try to do what is best for you.

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    Customer ServiceStaff

    Reviewed Nov. 26, 2018

    I have only had one date but Pilar and Dominique knocked it out of the park. They are very focused, attentive and caring (and tolerant of my idiocies. LOL). They call me, bug me (in a very good way) and I feel they have my interests and desires at the top of their lists. A VERY happy customer!

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    Reviewed Nov. 25, 2018

    I want to thank Pilar, Kimberli, and Kaila for their enthusiasm in working to set me up with some interesting dates. One suggestion I have for IJL is letting clients review their personal IJL summary page for accuracy BEFORE it is sent out to other prospective dates.

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    Process

    Reviewed Nov. 23, 2018

    Krystyl and Aleisha have been very easy to work with and responsive to my questions and concerns throughout the process. The review process is very thorough. And I have been pleased with my matches so far and would recommend IJL to my friends.

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    StaffProcess

    Reviewed Nov. 21, 2018

    I have been on two dates and the entire process is pretty smooth. Very professional. Makes me feel better after bad date. I hope they ultimately find me the right match. I find it better because it’s not completely blind dates and I still feel that anticipation because I’m meeting a new person.

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    Sales & MarketingPriceStaff

    Reviewed Nov. 21, 2018

    The service provided by It's Just Lunch! over the course of 12 months was incredibly disappointing! I was presented 10 profiles (in 12 months), none of which were within the parameters identified or requested. Dates were scheduled with 4, only 3 occurred. None of those 3 moved on to a second date because they were not matches I was interested in. From what I can tell they may not have enough people in the system!

    When you consider the cost of joining which "terminates" after 12 months, I am sure it is very difficult to maintain an adequate dating pool from which to draw. Interestingly enough, I got similar feedback from the men, one new to the program and one who had been in the program many years before. Sadly I am hugely disappointed in myself for falling for the membership sales pitch making it sound far better than it actually was. Be very cautious and consider carefully!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 21, 2018

    I have been a client of this organization for just under two months. Let's ignore the slow horrible actual delivery. After they failed to deliver as promised on one referral, I sent an email to ask for correction. That was met by a "curt" email that was followed by continued no delivery. Then their agent (BR------) took offense to my frustrations. I contacted corporate and was given the runaround. I asked twice for a supervisor to contact me. Still no response, no call. These people only have service to sell. They appear to me to be interested in doing as little as they have to and to then ignore a customer who reaches out to a supervisor to fix the problems. This is a waste of money and a poor service. I recommend that anyone considering this organization avoid them like the plague.

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    Staff

    Reviewed Nov. 21, 2018

    So far I have found that I had a better match on the second date with Shari than on my first date with Lamis. It is probably a difficult process to match people. If Shari and I lived 25-30 miles from each other, that would have been better. Unfortunately, it did not work out that way.

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    Reviewed Nov. 21, 2018

    I recently started a contract with It’s Just Lunch. The first date was a bust, as I was stood up, but as disappointed as I was, the situation was made better by my matchmaker Erica who was very supportive. The next date went very well, there was great chemistry and we actually decided to see each other again. Erica has been wonderful. I don’t know if things will work out with myself and date #2 but I feel better knowing that Erica has my back.

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    Staff

    Reviewed Nov. 16, 2018

    Udonna and Tameka are so great to work with. I just had my first date last night, and they nailed it right off the bat! While I'm not sure what the future holds for my date and I, I do know that I am in good hands with Udonna and Tameka. They really listened to me about what I am looking for, because last night's date was all that and more. I was very skeptical at first, but now I'm just so excited to see what the future holds.

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    Customer ServiceStaff

    Reviewed Nov. 15, 2018

    In the beginning of my experience, I had a coach who felt like a friend. She talked with me, took time to know me, called to discuss dates before sending email and called to follow-up. Now, I am provided impersonal emails with the same follow-up. This coach and I have never had a conversation about me or what I am looking for. She says it is based on previous notes. My matches would indicate that perhaps the notes are inaccurate or have not been read. It feels more like connections are made based on location and availability, rather than common interests and life goals.

    I have a date scheduled for the week after Thanksgiving. All was settled with three impersonal emails. Really? I, like all clients, pay well for a service that is “supposedly” designed to help me find the right person. I am not sure that is true for this company. As a professional, I provide my clients with a far superior personal service and I am helping them to make business decisions. This service is focused on very personal, potentially life-changing experiences. I expected far more.

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    Customer Service

    Reviewed Nov. 15, 2018

    Absolutely awful experience. Horrible customer service and gross misrepresentation of what you sign up for. You would be better off on Tinder or Bumble and save a lot of money at that. They will take your money and not on or what they have promised you. Again, you’d be better off with any other dating site like Match, Tinder or Bumble.

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    Staff

    Reviewed Nov. 15, 2018

    Marie and Tameka did a good job with my first date. Both have made themselves available for questions and or concerns. I'm happy with the service so far. They listened to my requests and they matched me with a man that I find compatible.

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    Reviewed Nov. 14, 2018

    I recently joined IJL and had some undesirable experiences with the matchmaker whom I was assigned to, but I am glad that Lisa ** reaches out to me and proves that IJL is a trusting brand that as a client I can be reassured to be valued, treated fairly, served respectfully and well represented. Thank you Lisa!

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2018

    Shana was quickly able to find a candidate that met all my criteria. I enjoy working with her and am looking forward to meeting more candidates she selects. She is responsive and engaged. However, the past match makers all receive zero stars from me and I hope to never work with any in the future.

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    Staff

    Reviewed Nov. 14, 2018

    I just recently joined It's Just Lunch, but so far I have been impressed. I have been on one day in a month. I think Maria did a good job with the selection. Tamika and Maria have been awesome to work with. I am hopeful that I will find the perfect match soon.

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    Staff

    Reviewed Nov. 13, 2018

    I joined IJL about 2 months ago and find the experiences stress free... all the details of the dates are handled by Dominique and Kaila, and I just show up! I love that I don’t have to pick the location and the restaurants always know exactly what to do when I get there so I don’t have to try to figure out how to identify myself to the other person. I had a great date last evening with a really nice guy and whether it’s a match or not it is fun to meet new people! Thanks Kaila and Dominique!

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaffProcess

    Reviewed Nov. 13, 2018

    Just want to thank you both for making my first It’s Just Lunch date everything you promised it would be. Your instructions were perfect! The restaurant had a large parking lot as it is part of a hotel... that made being on time easy. I was greeted by the hostess and told her who I was and they immediately brought me to the table where they had just seated my date. The table was a corner table with couch like seating and pillows. The restaurant was busy but the table was perfect for conversation and being away from the crowd.

    The service was excellent! The food and wine/cocktail menu was five star! As promised, at the end of the meal, two separate checks were brought to us and the server made sure to give us each the correct check. I highly recommend the venue for future It’s Just Lunch use! I also highly recommend Krystyl and Aleisha as matchmakers! They both are very valuable assets to your service and did a great job at guiding me through the process. Everything worked out exactly as they said it would! I feel very lucky to be working with them!

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    Staff

    Reviewed Nov. 13, 2018

    It was a 1000 on a scale of 1 to 10. She was beautiful and sexy and kind hearted. Date lasted 24 hours - we had lunch, dinner, looks at waterfront property we may buy together, dinner, sleepover in spare room and breakfast.

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2018

    First let me say "thank you" to my dating coach, Latasha and my dating coordinator, Darryl. I know I probably drive Latasha "nuts" at times because I ask a LOT of questions and I'm always eagerly anticipating my next date. Latasha is patient and works hard to find matches that meet my criteria. Darryl promptly notifies me about my upcoming date and best of all he sets up my dates up in great restaurants. Through IJL, I'm learning different parts of the city and new "hot spots" in Los Angeles. Thank you IJL!

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    Staff

    Reviewed Nov. 12, 2018

    Udonna & Tameka, I have recently started working with Udonna and Tameka, and have gone on one date here in Atlanta, which overall was a success, in terms of expectations and addressed concerns that I have experienced in the dating world (push back) due to having children. My date, was attractive, open minded, had children, which confirmed my dating team was actively addressing my issues in setting potential matches. Thanks Tameka and Udonna.

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    Installation & Setup

    Reviewed Nov. 12, 2018

    I had a very enjoyable date with Kacy. The venue was nice, the service was good and I appreciated their splitting the bill. Aleisha did a wonderful job of setting up my first date and made all the arrangements painless. Aleisha, my matchmaker and Krystal did a wonderful job on all the date’s details and arrangements.

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    Staff

    Reviewed Nov. 12, 2018

    I would like to commend Donna for her hard work, honesty, loyalty and persistence in trying to find me a match that had the attributes that I specifically requested. I know it was not that easy, because I needed someone exceptional. I must thank Aliesha as well for realizing that she had the right match for me. They worked together very well as a team to find me someone who I am interested in getting to know much better and see where it goes. Although it took a number of months, I know they kept searching and I believe they have found someone who might be the right man for me. Thank you again. Very well done! My very best wishes always!

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    Staff

    Reviewed Nov. 12, 2018

    Aleisha has been very nice during this meeting. It’s a bit frustrating trying to make a date through a third party, but I hope this one works out. Looking forward to meeting my next date. Sometimes find it awkward not being able to reach someone with questions of the moment.

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    Staff

    Reviewed Nov. 11, 2018

    I have been very pleased with working with the staff at IJL. They are very professional, friendly and seem to really care about finding me my match. I am very excited to have joined and from my experiences so far I feel I will meet the kind of man that I am looking for.

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    Staff

    Reviewed Nov. 11, 2018

    I have really just begun my journey with It's Just Lunch. I am fortunate to be working with matchmaker Shana **. She has been amazing to work with locating a match. She is very patience, a good listener, very encouraging and committed to finding my match.

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    Staff

    Reviewed Nov. 10, 2018

    Kim and Tameka have been very swift in responses and very professional. They make Every tiny detail happen and things flow smoothly. I have felt extremely comfortable having these two manage my personal life and set up what is hopefully my future life and relationship.

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    PriceStaff

    Reviewed Nov. 9, 2018

    Just now I feel a responsibility to share my experience because the service was very expensive and the process emotionally taxing. I am an attractive and successful forty year old woman with an open heart. I had the highest hopes of being matched with someone similar to myself. I use the word match very lightly as It's Just Lunch! does not "match", it is a lottery. At times I felt I actually worked for them. I was sent out on continuous dates with men who were disgruntled clients, I think I was sent out with them to appease them. As If IJL was showing them, look shes attractive and interesting, we are doing our job. I felt like a lamb to the slaughter... One beer bellied middle aged man at a time.

    The weekly disappointing dates finally led to just total fatigue teetering on depression. My matchmaker then informed me that for ten thousand more dollars I could be "matched" with her elite clients, confirming that until then I'd been paired with the leftovers, the scraps, the cuts to be thrown into the stew. In closing I would recommend you save the thousands, put it in your IRAs and her online and out with friends more. I did end up finding love recently through mutual friends, so don't give up and perhaps even you'll pull a lucky number at IJL but know that it is not a matchmaking service, it is a lottery. You might strike gold.

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    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed Nov. 9, 2018

    Your contract and service overall is terrible. As a professional sales person I was grilled for my interview as a female May 2016, mismatched for a very dangerous date 4 months after contract signing of 4 dates within the year. His contract was free, he claimed, mine for one horrific date in 2016 was $**. 2018 second date presented again, no prescreen with him and reservation said was made at a commissary food bar. Finally Nov. of 2018 your service introduced me to a quality individual, your contract reads one year and yet now I am having to respond to surveys or some sort or gratification for your failure to fulfill contract I could not cancel. It would appear your one year contractual agreement is a moving target as you truly lack the marketing and selection of quality candidates.

    Your business paradigm no longer fits current dating or meeting sites. Fortunate for me I am in marketing and I understand the failure of your long distance phone bank operating part time system. My $** to your company was nothing in comparison to monthly dating site fees. Mr. ** is a quality individual who was also confused by the sales pitch and lack of quality until we met. It was a miracle you put us together, my contract should have expired 2017 but since you do not have any members as you speak of, miracle for me to meet Garry in 2018. Please. Assess your own contract versus deliverables.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2018

    My team currently is very kind and responsive to my phone calls and other communications. They have asked me about my date and seem genuinely interested in me having a good time and meeting people that are compatible with my personality. I do really like them!

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    StaffProcess

    Reviewed Nov. 8, 2018

    Kimberli and Tameka were exceptionally helpful and responsive. With their help I believe I have met someone I can have a meaningful relationship with. They made the process seamless and painless. I believe that if this relationship does not work they will find me a suitable companion down the road. I would recommend IJL, Kimberli and Tameeka to my friends!

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    Staff

    Reviewed Nov. 7, 2018

    Obed matched me with a guy who seemed authentic, kind, and interested in a long term commitment. It wasn’t a match, but it was certainly better than what I’ve experienced with other dating services. I would highly recommend this experience to others.

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    Reviewed Nov. 7, 2018

    This is my first time doing its just lunch. It is different from online dating because you meet your date in person to see if you have chemistry with each other. I also like the way the matchmaker does everything and you can get to know your date in person.

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    Reviewed Nov. 6, 2018

    The selection process took a bit of time but the match came very close to what I had asked for. The first date went well. We enjoyed a nice lunch and had a lot in common. It was well organized and planned out.

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    Process

    Reviewed Nov. 6, 2018

    I just started working with a dating service called It's Just Lunch. Kim and Tameka have done such a great job guiding me through the process and preparing me for a great adventure. I look forward to working with them as this adventure continues.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 6, 2018

    So far my experience with IJL has been great. My initial call I spoke with Kate and she was excellent at her job. Almost wanted to hire her for sales with my company. Jas has been my matchmaker and has been in constant communication with me. Jessica did my in-person interview/FaceTime. Was a overall good positive experience. Only way this can be better is if they find me a girlfriend. 9/10 will bump to 10/10

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    Customer Service

    Reviewed Nov. 5, 2018

    During my time with It's Just Lunch!, I would say I was very disappointed with my experience. For the amount of money that I paid, my matches were poor at best. And after my membership was over, I received more calls to renew that almost the entire time I was a member. One date every other month was very disappointing. I felt I was listened to until my final date, and unfortunately that date didn't work out. For the amount of money I paid I expected this service to be significantly better than online dating...I felt it was worse.

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    StaffProcess

    Reviewed Nov. 5, 2018

    Kim does a beautiful job explaining who she will be sending me out with. She has a way of understanding me through our conversations so that she can find that right match. Kim has a very positive attitude that leads to her ability to not only coach me but to explain how we should approach our next date. What to say and what maybe to avoid. And she understands the word patience. And that is key to this process.

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    StaffProcess

    Reviewed Nov. 5, 2018

    Service has been a good experience so far. They listen well and make it a great experience. Like the process of the way they try to find me a great partner. Having the feedback process of dating has been a great for me.

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    StaffProcess

    Reviewed Nov. 2, 2018

    New to IJL and so far so good. Aleisha and the team have been patient explaining the process but work fast to lock in my first and second dates! My experience has been very positive. Looking forward to the journey.

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    Staff

    Reviewed Nov. 1, 2018

    Working with Kimberli and team has been a good experience. I feel like she is really listening to me and trying to find the right match. She always follows up and the date coordination has gone well. I would and have recommended IJL to a friend.

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    Punctuality & SpeedStaff

    Reviewed Nov. 1, 2018

    Pilar has been professional and diligent in locating potential dates for me. My requirements are quite defined so it's taken a while for me to accept a prospect. Dominique arranged a nice lunch this past week. The gentleman I met with was charming, respectable, and attractive. The lunch date went well and was worth the wait.

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    Staff

    Reviewed Nov. 1, 2018

    My experience is very good. It’s Just Lunch very professional. I am so happy with my matchmaker Latasha. She is very kind, understanding and excellent coach and good listener. She is so good at her job and gave me good tips and made me comfortable in this dating process. Thank you so much Latasha and thanks too to Derryl.

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    Customer ServiceStaff

    Reviewed Nov. 1, 2018

    My experience with IJL has been up and down. The salesman was great. First two matchmakers bad but now have found Aleisha and Krystal and they have been very helpful. So despite poor customer service in the beginning I am now excited to hear from IJL again and am optimistic Aleisha and team will work with me to help in whatever way they can.

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    Customer ServiceStaff

    Reviewed Oct. 31, 2018

    I thought the It's Just Lunch team did a very good job of orchestrating the dates and selecting appropriate locations for them. The consideration that the team afforded me in assessing my needs is appreciated. In addition, the concern and response to the feedback was handled well by the team.

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    Staff

    Reviewed Oct. 31, 2018

    Feels that care and attention are paid to the matches suggested. Feedback from each date seems to be taken seriously so that the next match will be a better fit. So far the matches are of a good quality regarding intelligence and friendly personality.

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    Staff

    Reviewed Oct. 31, 2018

    I have found It’s Just Lunch to be excellent. Udonna and Tameka do a very good job and are very efficient. Their co-operation is awesome. I find they are very good at finding dates for me and are always consistent in their follow up.

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    Staff

    Reviewed Oct. 30, 2018

    I have been working with Pilar and Dominique and they have been great. They make you feel at ease, listen to you and they are very responsive. They take the pressure of the dating process and take care of the details so it can be a fun experience for you. I look forward to continuing to work with them!

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    StaffProcess

    Reviewed Oct. 30, 2018

    Aleisha & Krystal are working hard for me and I am looking forward for new introduction. I feel processed was easy. It’s Just lunch set everything. I really appreciate Aleisha's effort to find right person for me. I am able to provide feedback and my feedback applied to my matches.

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    Staff

    Reviewed Oct. 30, 2018

    Jessica, Sally, and Darryl have done a great job working with me. They have been attentive to my preferences and have listened patiently to my concerns. I would recommend that guys in my position give IJL a try based solely on their professionalism.

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    Reviewed Oct. 28, 2018

    Do not waste your money with this company, it's a bait-and-switch operation! I would have been happier donating the money to any charity or even burning it. They lure you to sign-up with absolutely no intention to deliver on the promise. The 'initial' interview is BS because they do NOT listen to what you want. They absolutely do not have the male inventory for the women who register for their services. I believe that the high reviews for IJL are FAKE and I believe that they write it themselves or paid for it. BTW, this company lost a Class Action case in Canada! I have scores of horror stories and IJL should not be in business in the US.

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    Reviewed Oct. 26, 2018

    Thank you, Obed, for the great match! You knocked it out of the park. I really enjoyed meeting this individual and we are meeting again soon. Appreciate the attention to detail from the Greater Detroit office. Very happy with this match.

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    Staff

    Reviewed Oct. 26, 2018

    I just had an 30 minutes dating coach session with Sheri and it was very helpful. We went through some dating yes and no's and some tips and topics that suit the first dates etc... And I do like the follow up materials that I got after the meeting, especially the one that tells you what man and woman are looking for at the first date. I wish I could have this done earlier. I will have a date soon and I hope to use the tips that I got from the session to get a successful experience!

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    StaffProcess

    Reviewed Oct. 26, 2018

    Obed has done a wonderful job supporting me through my experience. He seems genuinely open to feedback and really listens to ensure that he is using my input to find the best matches. He has put me at ease through the entire process.

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    Staff

    Reviewed Oct. 25, 2018

    Great experience so far. Aleisha is a great match maker. Thank you for the great service. I like It’s just Lunch ways to match people with similar interests and the ease of not worrying about selecting the day and place.

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    Staff

    Reviewed Oct. 25, 2018

    I was skeptical and interviewed It's Just Lunch a few times before signing up. So far, my matchmaker, Brandis, has matched me with two men. Each man portrayed the quality and characteristics that are important to me. Admittedly, I had low expectations or was protecting myself from being disappointed. It's Just Lunch has my full praise.

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    Staff

    Reviewed Oct. 25, 2018

    IJL has been a terrific resource, great team and very professional. Their online services coupled with their interview process has delivered a great combination of “hands on” and “online” that would be very hard to beat.

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    Staff

    Reviewed Oct. 25, 2018

    Such warm caring people. I was initially very nervous but Pilar and Dominque made me feel secure and excited about this dating process!! They were thorough about understanding my interests and dislikes. I felt that they took the time to get to know me!

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    Staff

    Reviewed Oct. 25, 2018

    This is my second time around with IJL and I must say a much better experience. Aleisha and Krystal have been very helpful and responsive. They are more than willing to advise me and refine the dating process and I look forward to continue working with them.

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    Staff

    Reviewed Oct. 25, 2018

    It's been great working with Aleisha the past couple of months. Being new to this, both Aleisha and Krystal have made me feel comfortable and at ease. I have already recommended IJL to my friends! I am excited to continue to work with them until I find my match!

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    Reviewed Oct. 25, 2018

    My experience with Erica and Dominique has been very good! I admit that my initial experience was frustrating however since I’ve been working with Erica and Dominique, I’ve been very satisfied. I’m confident they’ll help me find a great match! Thank you, ladies!

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    Staff

    Reviewed Oct. 24, 2018

    I have gone on several dates with It's Just Lunch. My dating counselor is Aleisha. She is kind, professional and talented. I have not met my perfect match yet, but I will keep looking. I look forward to finding the man who is the love of my life!

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    Staff

    Reviewed Oct. 24, 2018

    Pilar is a delight with whom to work! She listens carefully and has unpuzzled many complex workings of my culture. I am LDS. I especially appreciate her accomplishing so much of the legwork and executing the vetting, I look forward to a fabulous match!

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    Punctuality & SpeedStaff

    Reviewed Oct. 24, 2018

    Kaila has been excellent in setting me up with QUALITY dates. They've been charming, smart, and attractive. Kaila's also very pleasant to talk with. She's very responsive to me questions, and very prompt. I look forward to continue working with her for as long as it takes.

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    Customer Service

    Reviewed Oct. 24, 2018

    I finally had a date with the first person I would consider a legitimate match based upon my profile since joining the company. I think Lisa did a great job of identifying Donny and making it happen. I, however, am extremely disappointed to learn that Lisa cannot connect Donny and I. When we left the date, we didn’t exchange contact information because I thought we were suppose to report back on the date to determine if there was a mutual “match.” Based upon my discussion with Lisa, I understand that Donny enjoyed our date as well but apparently she cannot reconnect us, which seems absurd (in my opinion). I thought the service was supposed to facilitate the process not hinder it.

    Honestly, I’m more frustrated with finally being set up on a good match only to learn that the service will not facilitate another meeting. That just seems unreasonable - assuming both parties had a positive experience. I completely understand not sharing information if the feeling was not mutual but if both parties had a positive experience but misunderstood how next steps worked, why would the company hinder further communication? Again I applaud Lisa for finding a good match and being on the right track but I’m shocked and very disappointed at a policy that would now hinder a connection based upon what I believe to be a mutual misunderstanding.

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    Staff

    Reviewed Oct. 23, 2018

    My matchmaker Shana did a nice job listening to what I preferred and was able to set me up with a smart, attractive, like minded person. The person was exactly what was described in profile. I now feel a sense of trust with Shana.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2018

    Udonna and Tameka have been very helpful in finding my first date through IJL. They are both very professional and nice. I would recommend both of them. They listened to my needs and have responded. Dating can be a challenge and they have made it much easier.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 20, 2018

    I'm a busy professional and dating these days can be overwhelming and a waste of time. It's Just Lunch selects smart and business minded individuals to meet. I have been involved for quite sometime and even though I have not match with anyone, the team is on top of their game when it comes to setting up appointments and are the friendliest people. I do enjoy getting a call from them when they find a match for me! Then is your job to do the rest. They are not magical but they put the effort in connecting you with like minded individuals. I recommend using them.

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    StaffProcess

    Reviewed Oct. 19, 2018

    I've been working with Obed and his team at IJL in Cincinnati for a short while, and I'm very excited about what the future can bring. I was very impressed with the quality of the match he provided. He was able to use my feedback to find what I am looking for on paper... Now it's just a matter of chemistry! Looking forward to this process with a lot of optimism!

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    Reviewed Oct. 17, 2018

    I was paired with someone that I am now dating seriously on the first try. We clicked perfectly and now we spend as much together as possible. It doesn't get any more idealistic than that. Great job It's Just Lunch!

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    Customer ServiceStaff

    Reviewed Oct. 16, 2018

    DO NOT SIGN UP with It's Just Lunch! They are not at all interested in their clients, only interested in the money. No refund even though I have not gone on any dates and have not had an 'interview'. The person I spoke with (my matchmaker) was rude and had no listening skills whatsoever. My matchmaker is not at all concerned about my thoughts on the dates presented, just about keeping my money. If I could give this company negative stars I would. Do not make the same mistake I made. Stay far away from IJL.

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    Punctuality & SpeedStaff

    Reviewed Oct. 15, 2018

    Very pleasant ladies, they pay attention to my requirements and very helpful and professional and on time with arranging my matches and work on coordinating the location to be suitable for both of us. I would recommend them highly. They explain the matches well to me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2018

    Please indulge me as I give a few reasons why Kimberli and Tameka are so good at what they do. (In no particular order:) First, they make themselves available: they work hard to accommodate your schedule, making time to talk when it is convenient for you. Second, they listen very well. They are interested in learning as much about you as they can for the purpose of matching you with the right date. Third, they do their work with cheerfulness and joy. I probably don't have to tell you what a difference a positive, joyful attitude can make when discussing personal matters over the telephone. I have never known them to be cross, and they love to laugh with me.

    Fourth, they are consciously competent. I never worry that I will be paired with the wrong person, because I know Kimberli and Tameka can handle their assignments. And though I could wax eloquent for much longer, fifth and finally, they are passionate about their work. I get the sense that this is not simply a job for Kimberli and Tameka, but that in the core of their being, they care about finding the right match for me. I recommend these two ladies without a moment's hesitation.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2018

    I had really good experience with 'It's Just Lunch' as a company. Everyone were very professional and helpful. I especially want to acknowledge Kailal and Dominique, professional matchmaker and coordinator. They both were always available to help and answer all my questions.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2018

    I am writing on behalf of Matchmaker, Erica and Dating Coordinator Dominique, both employees of the dating site, "It's Just Lunch." It has continuously been a genuine pleasure to work with both of these individuals! They are very prompt with communication, excellent at providing the most creative options for dating purposes and completely thorough throughout the matchmaking process. I feel quite fortunate to be able to work with both of them.

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    Staff

    Reviewed Oct. 12, 2018

    I’ve had the greatest experience and am very appreciative of Shana, my matchmaker. She could not have found a better match for me. Online dating is popular but I never would have met the same caliber of person. Shana follows up when she says she will and is a very caring professional. Thanks Shana, You rock!

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    Staff

    Reviewed Oct. 12, 2018

    So far I have a very good experience: great professional, good follow up and personalized advises depending on situation and expectations. So far I've met people that I wanted to meet and my requests/expectations have been understood. I would definitely recommend to a friend.

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    Reviewed Oct. 11, 2018

    I'm a returning customer and really appreciate the work that Aleisha and Krystal have done so far. The new way that this service work is a great improvement compared to my past experiences. I look forward to more and greater experiences in the future. Two thumbs up ladies!!!

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    Customer ServiceStaff

    Reviewed Oct. 11, 2018

    My Experience with IJL has been good so far. A little bit on the patient side, but overall great experience. My advisor Kimberly has been good with communication and asking the right questions on preference to get the match right.

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2018

    Laura was a naturally beautiful ray of sunshine. She had a witty intelligence that kept me engaged throughout the date. She was running a little late and although she was in a tank top and shorts I could not keep my eyes off her. It's Just Lunch did a great job matching us together. I hope to see Laura very soon.

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    Process

    Reviewed Oct. 9, 2018

    It took a while (a month) to get the first date set up, but I'm glad that I stuck with the process. The match that Donna and Tameka arranged for me is a fabulous individual. We have similar backgrounds and common interests. I tried the standard internet dating sites a few times and had no luck. IJL definitely provides quality.

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    Staff

    Reviewed Oct. 9, 2018

    So far my experience with Erica and coordinator Dominque has been great. Both of them are responsive and easy to work with. I look forward to continuing to work with them to find the best match for me. Thank you Erica and Dominque.

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    Staff

    Reviewed Oct. 8, 2018

    The staff at IJL especially Obed have been wonderful and excited to work together with me finding the 'right' match! I enjoyed meeting Robert and discovered that there may be another wonderful person next in line for me.

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    Process

    Reviewed Oct. 8, 2018

    I have went on several dates with an open mind and most were not satisfactory and would have never chosen them on my own. There were only 2 dates that actually had any potential. I now feel exhausted by the process of dating and think I will take a break for a while.

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    Punctuality & Speed

    Reviewed Oct. 5, 2018

    My first date with IJL was a great experience! A lunch date seems to be much more laid back and comfortable. Our date was in Memphis, TN and we had a great time! Thank you “It’s Just Lunch” for everything!

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    Punctuality & Speed

    Reviewed Oct. 4, 2018

    I had a great first date in a great restaurant! It was a 90 minutes long, and the time went by quickly. Kim made it easy to meet a new friend. We are still working on finding "the one", and I am confident we will get there.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 2, 2018

    I went for a drive to meet with Paula in hopes that we would fall ah. We both were nervous. She arrived late for those to serve us. I called ahead for a booth and arrived early, in hopes the date to be fool proof. My match maker did what I thought to be a great job in her match. Paula seems to be a catch. Soft brown hair pointed towards her mild pudgy cheeks supporting freckles.

    I may have been subject to a common problem men have in misreading signals from women. I thought there would be an exchange of contact info at the end of the date. I passed an old business card bearing my cell and an email address. She was not carrying one (unprepared?). I don't think it fair to ask someone for cell and emails without establishing some trust first. I rated this 3 stars because being rejected was not a satisfying experience. Paula was confused and not prepared but I will continue to work with IJL to recover for all parties involved, especially the Paulas out there.

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    Staff

    Reviewed Oct. 1, 2018

    This is my first experience using this type of service and so far it has been an enjoyable experience. All of the staff I’ve spoken to has been very polite and focused during our conversations. I look forward to continuing with them and seeing what comes next.

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    Punctuality & SpeedProcess

    Reviewed Oct. 1, 2018

    I had a very nice experience on my first date with IJL. They made the process very easy by arranging the date, time and place. All I had to do is show up! I am hoping for great things utilizing their expertise in this complicated world of dating these days.

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    Staff

    Reviewed Oct. 1, 2018

    Kimberly takes the matchmaking business seriously. She set me up with a gentleman who was in line with my preferences beyond my expectations. He was a very intelligent man and kind man with many of the qualities I am looking for. Thank you Kimberly.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2018

    Erica and Tameka were great. They were professional and really tried to get to know me on a personal level so they could find me the perfect match. They asked me a lot of questions to identify my needs and wants. They took the time to face time me and conduct in depth phone calls in regards to what my desires and goals were in terms of finding a companion.

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    Staff

    Reviewed Sept. 28, 2018

    I love working with IJL. They go out of their way to find interesting and loving people who are looking for a relationship, not just a hook-up. The staff are warm, encouraging and quite wise. Aleisha has given me individual attention and is a great listener who shows that she cares about my happiness. I have met some interesting and kind men who were good matches. I have learned that sometimes I have to reach out and be a friend, not wait for some dream romance. Fundamentally, dating is about being and finding a best friend.

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    Reviewed Sept. 28, 2018

    I was impressed from the start with the thoroughness of the data gathering. Almost immediately Kimberli found a match, but that one didn't work for me. However, since then she has provided three more matches: one I've already seen and plan to see again, a second I will see next week, and the third probably the week following. Based on their pictures and bios, they look like good matches. Both Kimberli and Tameka have been proactive with me in trying to find appropriate matches. I'm hopeful and optimistic that this will happen. Then it will be up to me and the ladies I meet. Time will tell.

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    Lindsey increased rating by 4 stars.
    Customer Service
    After a positive interaction with It's Just Lunch, Lindsey increased their star rating.

    Reviewed Sept. 27, 2018

    I am very disappointed in my experience with IJL. They spent years trying to get me to sign up for the service. When I moved to a new area I decided to try it. My first match took a month for us to finally meet because it was rescheduled according to IJL. When we did meet he was unaware we had a previous date. It has been a month since that date and when I ask about my next match, I am told: "they will be in touch when they have my next match."

    According to the person who sold me the service there were a lot of singles in this area that would make great matches for me. I have tried communicating with my matchmaker on several occasions and she either doesn't respond or states someone else is working on my next match. This is a service that I paid for and I feel like they are failing. Either they are lying about their service, they are too busy to provide the level of service they sell, or I just have a matchmaker who doesn't care. I am very disappointed and would not recommend this service.

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    Customer Service

    Reviewed Sept. 27, 2018

    Vanessa has been very good at finding matches that not only fit the profile I am looking for but when I have met them I have had an initial connection that I`ve pursued further. She does the best that she can but being on opposite coasts with the time difference does slow the communication between setting up dates though this is not something she can really control and as stated before does the best that she can.

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    Reviewed Sept. 26, 2018

    Although my IJL experience got off slowly, once I had my face-to-face meeting things progressed well. Both Tameka and Kimberli have been very attentive to my dating parameters, for the most part, and have provided valuable insight into the dating/matching experience.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Sept. 26, 2018

    I was wooed by the magical promises of personal matchmaking. The sales pitch is great & bubbly! Even was explained if they can’t find me a match they would recruit someone. A month in and three matches down I’m now being strong armed to go on a date that I don’t want to. You spend an hour or more on the phone going in detail on your preferences, being promised they have PLENTY of guys like that and then get matches that are the opposite. When you explain what you like or don’t like about the person I was accused of being shallow and not opened minded. For a service that is very expensive I don’t appreciate the tone or rudeness that has been experienced since the initial set up.

    While I understand personal chemistry and attraction is relative I would expect a so called class A service to work with you better on actually finding matching and not passing judgment on you for your preferences. I reached out to the bubbly sales girl in hopes of a better outcome. After explaining I was told I should go to a bar to find someone. Excuse me but extremely unprofessional & offensive. I’m looking into the cancellation policy, but not optimistic on a refund based on these previous reviews. I see it as a scam preying on those who have dated for so long with dating apps to feed off your emotional distress from those. I do not recommend signing up. Save your money.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2018

    Lovely experience to meet other people. The pressure is off to exchange phone numbers and just have a conversation to get to know a person and their interests. The staff at IJL go out of their way to listen to your feedback.

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    Staff

    Reviewed Sept. 25, 2018

    Very pleased with the lunch. Great place, very great guy. We had a lot in common and do plan on meeting again. Nothing carved in stone at this time. I have been very happy with Kaila and Jessica. Both are very friendly and professional. Thanks. He is quite charming but not phony. I was so impressed with the fact that he was quite interested in me and my life. I find most men to not ask questions only seem to talk about themselves.

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    Staff

    Reviewed Sept. 24, 2018

    I am having a really great experience with It's Just Lunch. Brandis ** is doing an excellent job of getting to know me and helping me meet some great people. I would definitely recommend the service for anyone. Huge thanks.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2018

    Having just started working with Vanessa and Udonna, I have found both to be communicative, patient, and easy to work with. Both ladies are friendly and seem to want to do their very best to meet my needs. They are responsive to phone calls and emails. Have had one introduction thus far and it went well. To date I have no complaints with either coordinator.

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    StaffProcess

    Reviewed Sept. 24, 2018

    Kimberli and Tameka have been great to work with. They have made this process very easy to follow and stress-free. You can tell they take a personal interest in listening to the client and trying to understand what the client wants for his/her date. They both have a lot of understanding and positive input. Great job to you both!

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    CoverageStaff

    Reviewed Sept. 23, 2018

    I had a fun evening. My date was charming, kind, funny and easy to talk to. We spent the evening talking and laughing. We covered all sorts of topics and shared stories. The place where we met was a nice and at a popular location. I had a great time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 22, 2018

    I had a very nice time at lunch and a good connection with Martin. We are going to go on a second date. I have also had a very good experience with my interview with my life coach Sherie. She was very professional and thorough on the interview. Donna has also been very professional and is giving me great feedback and very timely in returning calls. I am looking forward to future dates with It's Just lunch.

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    Staff

    Reviewed Sept. 22, 2018

    My experience with It's Just Lunch has been "FANTASTIC". Nothing short of wonderful. The Staff is very personable & each staff member has a distinct friendly personality. They make you feel as though they really care, and THEY DO. I would not hesitate to recommend their service anyone of my friends.

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    Staff

    Reviewed Sept. 21, 2018

    Udonna and Tameka were very helpful in facilitating my dating experience. They kept me informed of what to expect and what to do if anything came up. I am looking forward to my next date. This has been a learning for me because I have been out of the dating scene for 4 decades.

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    Staff

    Reviewed Sept. 21, 2018

    It has been just about two months since I’ve joined It’s Just Lunch and I wanted to let you know how pleased I’m with their services. The lengthy interview process is commendable. I also appreciate the detail they provide in matching clients with like interests – this makes dating someone you’ve never met a far more enjoyable experience. Overall, the IJL team handles all the details and follow up, letting me concentrate just on enjoying the day or evening out with my date. Thanks again – I’ll keep you posted on how things are going!

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    Punctuality & Speed

    Reviewed Sept. 20, 2018

    Wasted thousands of dollars & time on this - huge regret. I can't get a refund. Drove an hr to meet my "date" - they never showed up and claimed that they were there. I can't waste my time on this. Please, meet someone the old fashion way or take yourself on a vacation. I've been on zero dates and don't want to with who they pick.

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    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2018

    Kimberli and Tameka - just watned to say a quick thanks for all your help with my date with J. He was nice and I could see why you would pick him - there just wasn't a lot of chemistry. However, you guys had quite a job on your hands - because he had to reschedule the initial date, then I had to reschedule the rescheduled date and then finally we met. Huge shout out to Kimberli and Tameka for sticking it in there with us. Thank you for your care, concern and organizational skills in keeping it all straight. Get cracking on my next one... please!

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    Staff

    Reviewed Sept. 19, 2018

    I signed up with this service when no other similar services had helped. I am extremely happy with the care, professionalism and warmth with which Jas and Jessica have shown me in establishing my matches. There's a level of pride that goes into their work and it's evident in all that they do. I hugely recommend this service!

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    StaffProcess

    Reviewed Sept. 19, 2018

    I have put a lot of search into your Dating service over the past years before joining IJL. I have talked to many of your screeners, sales people and so far as I see it. You have put together a fantastic team of professionals. While I have had only one meeting Just for lunch I must commend your people for their input for making it happen with that personal touch. I know your are a team but *OBET* has been a big help into the beginning of my travel through the process with his skill of knowing the Pittsburgh area very well and helping me find these locations of comfortable areas to meet JFL.

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    Staff

    Reviewed Sept. 18, 2018

    The experience I had so far was pleasant. All the people at It's Just Lunch are very professional and really want to find an adequate match for me; especially Jaz and Jessica. The interview process is a very thorough one and communicates to me that they mean business. I am still awaiting my second match, and look forward to it--my first was a great experience.

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    Reviewed Sept. 18, 2018

    Kimberli and Tameka work so hard for me!! I feel like they are always there working to make my experience with It’s Just Lunch a five star event at all times!! They make sure that everything is organized and that I am informed about my dates. Thank you!!

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    Staff

    Reviewed Sept. 17, 2018

    The distance between is a 4hr drive round trip. Please consider distance when you schedule dates. Sharon was an attractive lady and easy to talk to. We had several things in common including the love for exercise. Enjoyed the time we spent together. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2018

    This is my second round with It's Just Lunch, and this time is markedly better than the first time. Pilar matched me well with my first date and hopefully the rest continue to be good matches as well. He seems to be genuinely interested in finding me the right person. Hoping this works this time around.

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    Staff

    Reviewed Sept. 17, 2018

    Sending a HUGE thank you to Obed, Darryl, and Kim for their help! I’ve been on 2 dates with my match and feel very optimistic. They have been very responsive and helpful. I couldn’t be happier with the match they’ve given me. I definitely wouldn’t have found him without this service because he is from the opposite side of the metropolitan area where we live and it’s unlikely our paths would’ve crossed professionally. We seem very very compatible and well-matched. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2018

    Overall, I feel somewhat disappointed 5 months after having signed onto It's Just Lunch (IJL). That being said, I feel that the people I'm working with, including UDonna and Tameka, are doing an adequate job within the constraints of IJL. First, the person with whom I shared the most about myself, including preferences in a woman and past dating/marriage experiences, was someone named Jenny **, with whom I had no later contact.

    It was a more than 2-hour conversation, and I doubt that all that information got conveyed to the people I worked with later. Then, there was a long delay between my initial sign-up (and payment of an exorbitant $2800) and my Skype interview with someone named Sheri, who again turned out not to be my dating coach, so any information that Udonna or Tameka has about me is guaranteed to be second-hand from Jenny ** or Sheri. The Skype interview was terribly short and terse, and we didn't talk about what my past dating pitfalls may have been. Not much dating coaching!

    Since my Skype interview in late June (2018), I've only been sent one match. Udonna is hard to get a hold of by phone, and does not respond to voice mail messages. I heard nothing from her between late June and late Aug. I was not physically attracted to my match at all due to her morbid obesity, and told Udonna as much back in June. Apparently, this is my only 'match' in the entire Knoxville, TN area. I feel angry about being misled; apparently, the IJL dating pool is extremely small, which was not my impression when I signed up.

    I did eventually go on a date with my 'match'. She turned out to be even more obese in person than the photos, but at least her face was prettier in person than the photos. She was shy, so I couldn't get a good read on her personality, but she was mild and pleasant at least. It was a very tasty meal and a pleasant atmosphere in the restaurant, and it was nice to get out of the office/out of the apartment, but the conversation was boring. I don't feel like we had shared interests or tastes, so I don't really understand the basis for the 'match'. I suspect that perhaps the basis for the match is simply that we both went to college and are in our 30s!!

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    Customer Service

    Reviewed Sept. 14, 2018

    The dinner reservation was at a very nice place, the food was excellent and it was a low-pressure experience with someone I have never met before but enjoyed meeting and engaging in stimulating conversation with for over two hours! I took off one star because this is my first time using IJL and I rarely give perfect scores right off the bat...

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    Reviewed Sept. 12, 2018

    I spent a nice sum for a dating service and it had been 2 months and only one date. After reviewing my dates profile and what I got was quite different. His profile said he liked golf, travel, eating healthy. Also said he was six ft tall. He did not like exercising outside. No golf and hasn’t traveled since early twenties. Also - said Jhelum could watch football all day, everyday if on television. This is something I don’t want, as I am an outside woman. His profile aside he liked remodeling... if writing a check counts, it is misleading. Disappointed! It has been two months and only one date, not sure when they will send me an e-mail for the next. Waiting and wondering if I wasted money?

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    Staff

    Reviewed Sept. 11, 2018

    Still waiting... I think the only way to be 100% would be to end up in a relationship and that hasn’t happened yet. But I am holding out hope and I hope the next date is it. It’s hard these days especially in my line of work to need new people and it’s a numbers game. The more dates the better your chances are. So here’s to the next one.

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    Staff

    Reviewed Sept. 11, 2018

    My 1st experience with IJL in the early 2000's was ok, the 2nd (about 3 years ago wasn't so good) , and just coming back to IJL last week and have met a person who really hits many if not all of my keys for someone I want to continue with. They did a super job! Obed, Dalia... KEEP IT UP!

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    StaffProcess

    Reviewed Sept. 10, 2018

    A very nice and helpful experience with the dating service. I have been having a lot of fun and helpful experience with the help of the dating service. They are the best in contact with me walking me through this process.

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    Customer ServiceProcess

    Reviewed Sept. 8, 2018

    I joined IJL like most people — I thin k— because of the frustration with regular dating apps. The process is much different and so far it’s been smooth sailing. I was in contact with one woman who spent extensive time getting to know me over the phone before they decided to take me on as a client. Then I was put in contact with my personal matchmaker. There was more conversation and then a Skype interview. I really liked this part because it made the process real. Dealing with live people is better than just phone conversations which can stay abstract.

    After the Skype interview, the actual matchmaking process started. I was sent a first profile. The profiles are succinct which I actually like. Online profiles in regular dating apps can sometimes be long and give too much unnecessary information. The IJL profile, in comparison, only gives the basic and essential info plus a photo. Ultimately it’s the only thing we need to know. For the rest, I just have to trust the expertise of my matchmaker. (And then of course there is the unpredictable part: actual chemistry, or not.) I turned down my first match and the process resumed. My second match was sent within 8 days of the first one. I accepted the 2nd match and my date was set up within a week. I am currently waiting to meet my match. Fingers crossed!

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    Process

    Reviewed Sept. 7, 2018

    I am a new member to It's Just Lunch and I was recommended to the company by my sister and by someone who met her husband through It's Just Lunch. So far my experience has been very positive. The personalized service appeals to me and being able to provide feedback throughout the process provides a partnership. I'm looking forward to the journey!

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    Staff

    Reviewed Sept. 6, 2018

    I enjoyed the blind date last weekend. Everything matched per my criteria of my desired female profile except for a few, hence not going on a second date. But, she is a nice lady. Both my IJL manager and me are on the same page and I enjoy working with her. I recommend IJL. Thanks.

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    Customer ServiceStaffProcess

    Reviewed Sept. 6, 2018

    They both have been very friendly and helpful. They are quick to respond to emails and return phone calls. It's like talking to a friend, they are nice. They have always answered any questions that I have had. They make the process a less nerve racking.

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    Customer ServiceContract & TermsCoverageSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 6, 2018

    I have never gone out of my way to write a review but I am hoping this saves at least one poor soul from the deception of It's Just Lunch. This whole business is a scam to make money. They have mastered it down to an art. MAKE SURE YOU READ THE CONTRACT. They will find ways to cover themselves and fulfill it while setting you up on bogus dates with people (who aren't even paying members) just to get their contract fulfilled. They will claim that the person is a great match but in no way falls under criteria you gave them. They told me they had tons of matches and that my city was the greatest market!

    Lies... all lies. My friend and I did it at the same time and they rotated guys between us. These men had no interest in even being on the dates and were no longer paying members. I wouldn't be surprised if they paid them. It's disgusting the way they take advantage of people. Either way you lose your money and they manipulate you in so so many ways to try to get you to go out with people you never wanted to date in the first place. They totally disregard the criteria you give them and don't even want to discuss it with you. I feel totally violated because they stole from me. My time, my money, my dignity and my emotional sanity. Not to mention they are totally disrespectful and rude. The biggest waste and mistake I have ever made. BUYER BEWARE! Don't be another IJL victim!

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    Customer ServiceStaff

    Reviewed Sept. 6, 2018

    Erica is so great at taking the time to learn what is important to me. The conversation is never rushed. She gives me confidence that she truly has my best interests!! She just wants me to have a good time! Just love her!!

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    Staff

    Reviewed Sept. 5, 2018

    Erica is very good. She is good at following up with the client. She has the natural ability to understand and feel what customer is requesting. She gets back to customer in timely manner and making close follow up with customer. She listens to customer and keeps good records of the information customer gives to her.

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    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed Sept. 5, 2018

    Do NOT believe the ads or what they tell you on the phone! IJL has a script that their charming on-boarders follow. At some point they will enthusiastically promise you that they have two matches in mind for you that are just perfect for you (Google: Reuters It's Just Lunch class action lawsuit). I feared IJL might be a scam. But their promises sounded amazing. So after lots of phone calls and soul-searching, I paid the $** and signed up.

    I now understand that their pools of people are VERY small and that they have no problem lying to you repeatedly. They will match you up with anyone who is on their lists, regardless of those people not being at all what you were looking for. I was looking for someone between 25 and 29. They promised me they could do this. The matches they sent me were 36, 34, 41, 36, and 33. See any problem? They were also mismatched on other factors. I asked them for a refund. They said they followed through on their obligations. Based on the ages of the matches alone, does it sound like they followed through? Back to the two matches they said were just perfect for me and met all of my criteria. My minimum height criterion that they agreed to was 5'10". One of the "perfect matches" was 5'2".

    They are DISHONEST. They do NOT play fair. They can be VERY charming. They claim they are "#1" and mention this often. I asked them how that was determined. They said "we decided we are." Huh? You decided that you're #1? How does that work? Save your $**. WHY the good reviews? The only thing I can figure is that in SOME markets at SOME point - they either 1. had enough people in the pool that they could actually match you with what you were looking for, 2. Pre-online dating, it was a legitimate service, or 3. The positive reviews are fake. I would do anything to get the $**back.

    When I asked them about all the negative reviews I saw online before I signed up, they said "Well you know there's always angry people." Yes, there are. When you lie to people, defraud them of $**, and toy with their emotions - I suppose it makes sense that you would have angry people. Do NOT sign the contract. Take the $** and buy some new clothes and offer your friends a $1,000 or $2,000 reward for setting you up with someone you go on 3 or more dates with. You will thank me, save yourself a ton of regret, and end up with someone you might want to spend the rest of your life with! Photos of matches are included in this review. Notice one is a repeat. They promised to match me on this criteria: Age: 25-29, Christian, no kids, no previous marriages, Slender/athletic.

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 5, 2018

    Signed up for IJL in February, under the false promise that I would receive 4 dates within a 6 month period or be eligible for a refund. 6 months went by, and I had no dates whatsoever. I did get stood up at the restaurant twice. After speaking with the representative on the phone, they don't issue refunds, despite what their contract says. They can keep throwing matches at you in perpetuity in an attempt to 'honor' the contract. You would be better off spending your money on a nice vacation.

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    Staff

    Reviewed Sept. 4, 2018

    I am new to IJL. So far my experience has been positive. Aleisha and Krystyl have been successful in finding matches and coordinating meetings. They each have provided energetic attention to me. My first date was a success and I am meeting that date again.

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    StaffProcess

    Reviewed Sept. 4, 2018

    I want to thank Lisa for her kindness in this process. I was very disappointed with the dating director I originally had. Lisa turned this around for me. I truly believe she loves helping others to find a match. I understand there are many variables in connecting people, but Lisa listened to what I was looking for. She set me up with a great man that I had an awesome date with. During my date we both expressed how appreciation for Lisa as she is attentive to the details, while expressing happiness in what she does for others.

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    Customer Service

    Reviewed Sept. 4, 2018

    This review is for an older experience. When they cold called me and gave me a hard sell on the phone, they lied about the experience and their requirements/services/clients. I could not get along with my matchmaker or get her to understand what my preferences even were. It was incredibly frustrating trying to communicate with someone so stubborn, and I can't understand how people have given them positive reviews. My consultant eventually placed my account on a hold and never contacted me again.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2018

    Monique seems to be a very thorough matchmaker who takes her job seriously and listens very well. I was happy that besides just e-mail she also called to personally discuss how a particular date went and to get specifics of where there was a fit and where there might not have been a fit.

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    Staff

    Reviewed Sept. 1, 2018

    Aleisha has been very polite and patient - don’t feel pressured. The dates have been very nice, high quality accomplished men. I haven’t found a match yet; however, the experience has been excellent consistently which I appreciate. All gentlemen, all interesting and pleasant to be around.

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    Price

    Reviewed Aug. 31, 2018

    Either way, my experience with It's Just Lunch has been fine... Looking forward to new matches! I feel that if one wants to meet quality matches who are serious, matchmaking services are for you. Way different than regular dating sites and I prefer it. It is pretty expensive though.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2018

    I have been very impressed and pleased with how personable, welcoming, and supportive the IJL specialists have been. Shilah was a wonderful first contact with IJL. She called the day after I expressed interested in IJL, patiently explained how it works and helped me start to build my profile. Darryl has been great! He arranged meetings for me to finalize my profile and calling me within an hour when I had questions. Now I'm waiting on the exciting part - meeting my first potential match. I will say, the wait time between completing my profile and organizing a first date has been longer than I expected, but I think it's just a change from the rapid dating culture. I'm looking forward to meeting a date that has been so carefully selected for me.

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    Staff

    Reviewed Aug. 31, 2018

    They have been very professional. I have had two dates. The restaurants are very nice they choose. I have felt comfortable with my dates. Office staff, wonderful. Darrell and I always have a great time talking. With my feedback and his investment, I know I will continue to meet interesting people.

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    StaffProcess

    Reviewed Aug. 31, 2018

    I really enjoyed my experience with IJL. They follow through on what they promise. Getting started was smooth and comfortable. I got along with the staff and they explained very clearly the process. The matches they provided made sense for my lifestyle and interests so they really did a good job listening to me.

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    Staff

    Reviewed Aug. 30, 2018

    It has been a very disappointing experience with IJL...yet I do feel much better now with Marie as my coach and Shanni helping. I am assured that there actually are guys available yet I believe few and far between. Of course, if I find the love of my life through IJL I will be singing a different tune. The men I have been matched with seem to be just kinda going along for the ride so to say not serious. They don't have the opportunity to view my profile and say yes or no plus they apparently dont have any monetary investment to take it that seriously as well. I joined IJL because I am a busy person and felt that spending some good money on finding a qualified perfect match who was screened beforehand was worth it, yet I have second thoughts. Also I felt if the guy spent that kind of money...not like the other crazy dating sites...he would be very interested in finding the love of his life. Hopefully it will be the end result of my time spent with IJL.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2018

    Meetings with all three support members have been wonderful. Exciting conversation and constant support. I’m looking forward to continuing down the road with the program and my support team. I feel I can always call on them and ask questions.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed Aug. 29, 2018

    I registered with IJL in February after being snowballed by one of the BEST soft-sellers on the planet - Catherine. Here are the highlights of my six months with IJL: - Misleading sales pitch. Catherine provided the names of three candidates during my initial phone contact. None of the three were ever presented as possible matches. - Failure to disclose that "recruited" NON-PAYING clients are used during initial phone contact with Catherine. Knowing that people who did not pay to receive this service would have immediately changed my mind about using the service.

    - Failure to screen candidates in person as stated during initial sales contact. Catherine stated that all potential matches were screened by IJL prior to being presented. This is one of the primary reasons I signed up because I wanted the peace of mind in knowing that the person(s) I may be meeting had been SCREENED by IJL. IJL does not have a physical location in Reno (although there is an address published on Yelp.) I was allowed to schedule a date with Parley without having my screen complete. Knowing that I was not screened makes it VERY clear that IJL is not actually screening the candidates that are being presented.

    - Abusive and aggressive email and phone contact. For example, after waiting over two months for a potential match, Debbie allowed 1 hour and 46 minutes for review of three candidates before sending an email stating "As per your request, I will decline these nice men..." Debbie inserted the word "decline" - I never wrote the word "decline" I asked questions, neither of which were answered in writing as requested.

    - Contradictory policies. Marie stated that only one candidate would be presented at a time. Debbie presented three candidates the week my six month contract was set to expire. - Contradictory policies. Catherine clearly stated that I was signing up for a six month contract that could be put on hold, should a match pan out. Debbie states that there is no six-month term, and that the contract can be put on hold by IJL.

    - Failure to disclose the number of viable "private clients" in the Reno area. - Lack of response. Multiple instances of emails being sent and waiting more than the IJL stated response time of 24 to 48 business hours. - Failure to provide clarification to contractual language regarding "recruited" candidates in layman's terms after repeated requests. - Publishing a false address for a physical location in Reno to give the appearance of personal service. Embarrassed to say I coughed up $** for this LACK of service. Expensive lesson. Please, please, please do NOT give them any money. They will NOT give you a safe dating experience and they will NOT refund.

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    Staff

    Reviewed Aug. 29, 2018

    I am new to It's Just lunch, so I have not had the opportunity to thoroughly experience all of the services IJL offers. Having said that my initial conversations with Jessica, Jas and Marlo have been very positive. The team is very upbeat and excited about the prospect of finding the right match for me, which by extension has made the experience, so far a great one!

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    Customer ServiceStaff

    Reviewed Aug. 28, 2018

    I just went on my first IJL date. My match and I had so much in common that we talked for almost 4 hours on that first date. Kimberli and Tameka have been amazing. Kimberli is upbeat and keeps me on track when I start to mentally jump too far ahead. My overall impression of IJL so far is that it is a very professional organization, and that the personnel really do care about getting to know the members to make matches that may work. I have really enjoyed the experience so far and look forward to Kimberli's next call or e-mail. She's supposed to be my dating coach, but I've started to think of her as my dating friend.

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    Staff

    Reviewed Aug. 27, 2018

    I have been talking with Darryl from IJL. He has been very professional, courteous and made me feel at ease. It has been a good choice to have dealing with customers. I look forward to dealing with him and other IJL employees.

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    Customer Service

    Reviewed Aug. 25, 2018

    Immediately after I signed (and paid!), my "matchmaker" missed our introductory meeting. No call, no apology. My request for a more detailed matchmaker went unanswered. Then, the same one called me back like I was a new client. She since sent me (2) profiles - one of whom wasn't even divorced yet! And now, she hasn't responded to my emails in over 2-weeks! This is the absolute worst decision I've ever made. ** for this? You should be ashamed of yourselves! I am making it my mission to let others know this "service" is a waste of time and money.

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    Staff

    Reviewed Aug. 24, 2018

    First Class Dating Service with the Best! Debbie and her entire Team are to be commended on their efforts and connections. All of my friends were so interested in my reaction to this Service, which I rave about in glowing terms! Please give It's Just Lunch a chance, you will not be disappointed! They are the Best and Debbie is the finest most professional in Dating Service.

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    Staff

    Reviewed Aug. 24, 2018

    Re: My Coordinator Monique - She is very good and always reaches out to me and she has chosen good matches for me. She is making my experience at It's Just Lunch very nice and because of her, I would like to stay with It's Just Lunch until I finally meet my life-time match!!! You should be very happy you have her as part of your team.

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    Reviewed Aug. 24, 2018

    In my last review I concentrated on how Udonna and Tameka focused on my match and how they got a perfect score on that one. I forgot to say how I appreciated the perfect coordination of details in the date. We had to go back and forth a bit because of logistical considerations and restaurant complications. This was all handled in advance and all details were lined up for me and everything went as planned so that all I had to do was plug the address into Waze and walk in. THANK YOU!

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    Staff

    Reviewed Aug. 24, 2018

    My experience to date with IJL has been exciting. The person who is overseeing my account, Pilar **, has done a terrific job and has gone the extra mile to make sure my matches are rewarding. It’s always exciting meeting new people and Pilar has kept it exciting!

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    Staff

    Reviewed Aug. 23, 2018

    I am so impressed by all of the IJL team that I've spoken to throughout my registration. They are professional, obviously love their jobs, and truly care. IJL standards for matches are extremely high and there is no sense of wasting your time.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2018

    My Matchmaker, Obed, has been very responsive. He is a good reflective listener so I feel that he has heard what I have said when I gave him feedback. He was very prompt to respond this morning after my date last night.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2018

    I have been pleased with the individuals I have dealt with from It's Just Lunch. They seem to be efficient and a professional organization. From the start they are Not too pushy. They are happy to answer any questions. So far I have worked with the Dating Specialist, (Jessica) Dating Coordinator (Kim), Darryl (set up the skype appt.) and Dating Matchmaker (Debbie). I'm looking forward to my first date! I hope to have a Success Story to tell. Thank you!

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    Contract & Terms

    Reviewed Aug. 22, 2018

    IJL has taken my money and not provided any service. They rush you into signing a contract and then fail to do anything. My bank knew exactly why I was calling when doing a chargeback. That's why IJL moved to Florida, locks in their contracts so they are free to take your money. Stay away at all costs. Consistent lies.

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    Customer Service

    Reviewed Aug. 22, 2018

    This is technically my third time working with IJL and has been the best experience so far. My first time I was in eastern Iowa which was a new market for IJL. All but one match that IJL picked was bad. Almost like my IJL contact didn't read my feedback. The one decent match lived 90 miles away. The second time IJL contacted me with women that I was a match for. One of the four was great, but she ended up being too busy to go any further than a third date. Two of the other three matches were pretty bad.

    This third time is going much better. I feel like Brandis gets me and Obed came through with a very nice match. In fact, I have a second date set up with Obed's match and my first match that Brandis setup is also trying to find some free time for a second date. Either IJL has been providing some much needed training or they have upped their recruiting game because Brandis and Obed are delivering on IJL's promises.

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    Staff

    Reviewed Aug. 21, 2018

    I have only had 2 dates set up since I joined. Before I signed up I wish I knew how IJL took many weeks to months to set up. I had the impression of having a date 2-4 times a month. Not 1 every other month. I also wish that more information was given about the date. Everyone at the company are nice and helpful.

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com