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It's Just Lunch Reviews

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Visit www.itsjustlunch.com
Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    1 featured review
    How do I know I can trust these reviews about It's Just Lunch?
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    Page 10 Reviews 1125 - 1275
    Verified purchase
    Contract & TermsPriceStaff

    Reviewed Dec. 18, 2019

    I have been pleased with UDonna's matches. She has done a great job identifying common likes, educational backgrounds and interests. Although the service is extremely expensive for 6 dates in 6 months I am satisfied with the experience so far. If the cost were less I would be inclined to continue after this contract has been fulfilled.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2019

    The woman I've been working with is Monique. She has been very accommodating, resourceful and helpful. Monique has excellent interpersonal skills, is intuitive and is upfront about dates. She takes phone calls. If you have to leave voicemail, she is prompt in getting back to client. I love working with Monique.

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    Staff

    Reviewed Dec. 17, 2019

    I have had several dates through It's Just Lunch! The team at IJL are very professional and kind to work with. I have able to meet an interesting woman who I would not have had the opportunity to be introduced to in another setting.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 16, 2019

    Miscommunication on time left me about 1.5 hours trying to find something to do. 1st date was not a match for me but optimistic about the next one. Hoping for better communication on time, was told 4 pm on email and restaurant had us down for 2 pm.

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    Staff

    Reviewed Dec. 12, 2019

    Monique truly listened to me and knows what is important to me and the type of man I hope to find. I feel we are truly working as a team. We have had some great conversations about my values and beliefs and what I want in a life partner. Very glad I joined IJL.

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    Customer ServiceStaff

    Reviewed Dec. 11, 2019

    I've heard nothing but great things about IJL before I decided to take that leap of faith. It took some time to find the right match for the very first date, but Monique came through and the date was a positive experience. It's nice to know you have someone in your corner working hard to find that ideal match.

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    Staff

    Reviewed Dec. 10, 2019

    I appreciated that UDonna was persistent in getting Tushar and I on a date! There were some qualities I was hesitant about, but SHE had talked to him personally and felt it was a good match. She was right!! I don't believe I have ever been more interested in a date as I was with Tushar! Thanks to UDonna for trusting her instincts and pressing me to at least meet him. There are reasons why we are not ALL matchmakers.

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    Staff

    Reviewed Dec. 8, 2019

    I am really enjoying working with Mel. She is kind, patient, and quick to help when I have questions or mild panic attacks. My experience with Mel has been wildly positive. My first date was phenomenal. Now, I am looking forward to both my next date and seeing who she matches me with next.

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    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2019

    Debbie, my consultant, is very attuned to matching people. Every woman I have met through her introductions is a very nice person of character. She's also very aware of my schedule and is able to set things up based on my hectic work schedule which is very helpful. I would recommend IJL to anyone so that someone else does the screening and verifies who the people are before I meet them. I want a minimal internet presence and IJL allows me to continue that versus dating sites that do not have any prescreening or validation of who is who.

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    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2019

    So far, the experience with IJL has been good. I am new to it, but the service has been prompt and most information related to the dating matches has been helpful. Obed is very professional and on-the-ball in keeping in touch with advice and possible matches.

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    Staff

    Reviewed Dec. 6, 2019

    This is my 2nd membership with IJL. I would not have recommended your service to anyone at the culmination of the 1st membership. Obed was my counselor then. Two years later, I was contacted again by IJL executive who accessed my records and knew every detail of my being. IJL "sweetened" the offer and I accepted. My first counselor was Tabia. While she may have had good intentions, she wasn't making the "cut". Then IJL counselor JAKE steps into the picture. From the onset, it has been obvious that he is the consummate professional! He takes leaves no stone unturned and takes no prisoners! Anyone who has Jake on his/her side will be very happy with his endeavors. I'm sure there are others like Jake at IJL. To your clients who have Jake working for them on their behalf, Kudos to them! To Jake and only Jake will I remain loyal to IJL!!

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    Staff

    Reviewed Dec. 5, 2019

    Been with IJL for just about a month and have had 2 dates already with a third on the horizon. Udonna has been very attentive to my needs/wants and has provided some very good suggestions and advice as I get started with this "chapter". I will likely have second dates with one or both of the ladies I have met so far. I have also very much enjoyed the restaurant choices for food, environment and class. Thanks Udonna!

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    Staff

    Reviewed Dec. 2, 2019

    My matchmaker has been a joy to work with. I am new to services of this nature, but Obeid takes the uneasiness out of the equation. This agency makes me feel like connecting with a potential forever person is a real possibility.

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    Punctuality & Speed

    Reviewed Nov. 28, 2019

    I joined IJL in late September 2019 and I have only been on one date so far. The Matchmakers whom I have been working with (Tameka and Melissa) have been very responsive and are easily accessible. They set up my date for me and I just had to show up on time! It was fun experience, but although I did not connect with my date I look forward to meeting new matches.

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    Staff

    Reviewed Nov. 28, 2019

    The care Amy took to first match me with my date, out of the blue, was apparent. She also made sure I was comfortable as the date approached. The selected location was lovely and perfect for a first date. Thanks, Amy. Carolyn.

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    Reviewed Nov. 27, 2019

    Udonna set me up with my first date shortly after I joined It’s Just Lunch. I had reservations about the quality of the date due to other sites I have used. It turned out to be a great match. We spent over one hour getting to know each other and plan to get together again for our second date soon!

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    Staff

    Reviewed Nov. 27, 2019

    I really enjoyed my date. Udonna understands what I am looking for in a companion. He seemed very kind and caring. He has traveled the world and so have I. I am looking forward to our next date and getting to know each other. Thanks so much!

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    Staff

    Reviewed Nov. 27, 2019

    While I haven’t met my match yet I have been working with Sheri for just about two months and I have to say she has been very warm, attentive, friendly, responsive and understanding through my journey. This is a rating for Sheri as a match maker not my experience per say since I had 3 match makers before Sheri and she is by far the best thus far. Thank you again!

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    Installation & SetupStaff

    Reviewed Nov. 27, 2019

    I liked the service provided. They were professional with the scope and also able to match me with great dates. I enjoyed the dates and they were very helpful to help me meet new people and the set up was easy.

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    Eric increased rating by 1 star.
    Staff
    After a positive interaction with It's Just Lunch, Eric increased their star rating.

    Reviewed Nov. 27, 2019

    The experience has been very enjoyable. I'm working with Obed who has been very accommodating and a valuable asset in locating relevant matches. I really enjoy his expertise in matching and look forward to working with him in the coming months.

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    Price

    Reviewed Nov. 26, 2019

    Poor matches. Not worth the money. So ridiculous! I could find similar or better on any dating website. They conduct a survey and ask all types of questions about what you're looking for, like they will be taking your specifications into account. Apparently that doesn't matter AT ALL. I'm infuriated at this point! Don't sign up.

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    StaffProcess

    Reviewed Nov. 25, 2019

    Obed and IJL have been a great partner in recommending matches for me. Obed is proactive and always has me top of mind for different matches based on my feedback and his evolving understanding of what I am looking for. I was a bit skeptical entering into this kind of matchmaking relationship but have found the process to be the best fit for what I am looking for and where I am in my journey. Definitely an experience to consider.

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    Sales & Marketing

    Reviewed Nov. 24, 2019

    This company is a scam!!!! Do not use them AT ALL! Waste of money, you don’t get dates and can’t reach anyone. Spread the word that they should be shut down ASAP. Warn your friends and anyone who might be interested. Do not pay!

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    Staff

    Reviewed Nov. 22, 2019

    I had an awesome time with Russ. I thought Erica did an excellent job matching us with common interests. I also thought Russ was cute and I loved his arms. I just wanted to reach out and touch them. I could tell that he works out. We did exchange numbers.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    I signed the IJL contract on 11/7/19 after Faith had been very patient with my long list of questions over several phone calls. On 11/12/19, I was contacted by Udonna, who is supervised by Melissa, who was my assigned matchmaker. I was looking for a match in the East Tennessee area, mainly in the Knoxville area. After Udonna asked several pertinent questions, she explained the IJL program in more detail. Udonna asked specific questions about my preferences and fully explained the dating protocol. On 11/13/19, Udonna called and had a match. Due to our schedules, we were not able to coordinate a date until 11/20/19.

    I found my date to be exactly as described and pictured by IJL. We had a lovely dinner and talked non-stop for two hours. There was never an awkward lull in the conversation, and I think both were surprised at how many similarities we shared. We jointly decided by the end of dinner that we would like to date again, and both are anxious for our next adventure. We have communicated several times already, and everything seems to be moving naturally. Udonna has provided great support and advice "straight out of the gate". At this point, I'm very impressed.

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    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2019

    This was my first date with It’s Just Lunch. I had a great time with the guy I was matched with. My matchmaker made it very simple and easy to. I didn’t have to worry about any of the details. All I had to do was show up and have a good time. I would definitely recommend It’s Just Lunch to friends who are tired of the same out dating scene.

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    Staff

    Reviewed Nov. 20, 2019

    It's nice meeting new women. Great service indeed. I get opportunities that I would not have otherwise. Obed is very professional and does a great job finding matches. I look forward to more dates in the future! Thank you Obed.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2019

    I am giving Tameka a 10/10 review, not the company itself ;). Ever since the switch in matchmaker I feel much better about my investment. She has replied to all my emails and has followed up with me as much as possible so far. I really appreciate feeling like she wants to find me my right match and has made me feel comfortable voicing my concerns.

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    Punctuality & SpeedStaff

    Reviewed Nov. 19, 2019

    I just started membership with IJL this fall. I have had meetings with a couple of nice people, good possibilities for further meetings. So far things have been fairly well organized with timely reminders. Looking forward to future dates based on feedback I have given. Overall a positive experience considering the difficulties involved. Thanks for being polite and professional in arranging these meetings.

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    Staff

    Reviewed Nov. 19, 2019

    Debbie has such a good instinct and always arranges dates with great people! She is always interested in how the date went and making sure it was the best Match possible. I would recommend her to anyone. This is so much better than an app.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2019

    Debbie is delightful and I have the utmost confidence in her that she will find my perfect match. I've never done this before so it's nice to have someone who's so confident in what they're doing. She makes me feel very comfortable and I always look forward to her phones calls.

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    Staff

    Reviewed Nov. 18, 2019

    Initially all the people I was set up with were not what I had described to the matchmaker as good fits. But the more people I’ve gone out with, the closer the match. Debbie is very pleasant and I feel she looks after my interests by not introducing me to random people and continuously refining my matches.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed Nov. 15, 2019

    IJL is a complete scam and waste of money. Background: I haven't had much luck on the dating apps, and I've heard the radio commercials for IJL, so I figure, why not give it a try? I spoke with Heather a few times, and she assured me that within my criteria there were HUNDREDS of men in Chicago that fit within that. Wildly untrue. The many issues:

    1) This is an extremely expensive service- $2,800 initiation and then $100 a month. I would gladly pay this, if it were remotely in line with how it was pitched to me.

    2) They set you up on one date, then you HAVE to go into the downtown Chicago office to meet with Erika before you're allowed on the next date. I think this is partly a delay tactic and partly justifying the gross spend. It was a colossal waste of time, and I was there 15 minutes to fill out a survey about religious preferences. Bizarre.

    3) There are issues with the matching process- I was not clearly explained how cumbersome and limiting the set up process would actually be. I'm in a high pressure job and am extremely busy and on the road very often- It's not feasible for me to plan weeks out for dates with men that don't fit the criteria that I'd initially spoken through. Locations they proposed were not always convenient, the lack of ability to communicate directly with the date is a nuisance, the many phone calls from the team, and having to coordinate between parties for dates/times. None of this is ideal and has just led to being frustrating.

    4) The "inventory": I was told that there were hundreds and hundreds of great men within my criteria. The 2 dates I went on were not great. They really try and force you to go out with the one match they've identified, even if you say it doesn't sound like a fit. I had a conversation with them, and they finally came back to me with 2 other options- one that lived an hour outside the city and one that was way way shorter than my preferred height. I understand this sounds bad, but it's the principle. Aren't there hundreds of options? Why would I drive an hour outside the city in rush hour? I also don't like the fact that i have to go out with one guy, give feedback, and only then can I go out with the next guy. It's clearly a delay tactic as there most likely just isn't a lot of inventory. I'm also convinced that they tried to set me up with a felon, I found his arrest record.

    To be fair- They did try and set me up on a few more dates, as they do have monthly quota dates they need to hit- and many of them I declined or couldn't make. They were all outside of my preferred criteria. Lastly, I also received an email about a class action lawsuit against IJL so this is clearly a common theme. **Do yourself a favor and read the Glassdoor reviews of previous employees that clearly state it is a scam and they're forced to lie to clients.

    From Glassdoor: "The other reviews are correct, IJL is a scam. They have found a way to take advantage of a vulnerable population, people who are desperate to find love, and suck as much money out of them as possible. Each day I felt like my integrity was being compromised, as I had to convince clients who paid an insane amount of money to go out with people who were outside of their parameters, just so IJL could fulfill their obligation of giving clients one date per month." I wanted a refund, they wouldn't give it to me. It really is a sad business and the fact that they have you sign such an aggressive contract, and have 0 transparency into the pool of matches they have, is a clear testament to their sub-par service.

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    Punctuality & SpeedStaff

    Reviewed Nov. 15, 2019

    Obed has always been kind helpful and caring always thinking of creating happiness. He goes out of his way to make sure the best possible situation is accomplished. He has contacted me quickly and help me out every time I have needed something.

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    Staff

    Reviewed Nov. 15, 2019

    Awesome experience with Sheri & my first date. Overall great experience & no complaints. Team is very responsive and open to listen to my concerns and desires. This has truly changed my perspective on dating as a whole after multiple horror stories.

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    Customer Service

    Reviewed Nov. 15, 2019

    I enjoyed myself very much. I felt relax and had a great time. I did give him my phone number. Not sure if he will call but it was a very positive experience. If this isn't the one I will feel much more conformable with the next one.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2019

    The matchmaking process with IJL at first glance was a Godsend. My first call with the sales rep left me with great expectations. I was led to believe that I would be setup with many dating prospects, so I was very optimistic. After months and months of receiving date requests with candidates that didn't match my criteria I was left hopeless. Then I was matched with Udonna. From our initial call, I knew that her and I spoke "the same language". In our first conversation, I felt that she had a great grasp of who I am and what I was looking for. She finished my sentences. Since then, she was able to setup a date with a fine gentleman that fit my expectations almost to a "T". She has restored my hope in the service. Thank you Udonna!

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    Reviewed Nov. 13, 2019

    Worked with Mel and IJL for over a year until the connection was made. I had to wade through some not so pleasant experiences until it happened. Happy that I stuck with it at Mel's persistance. I believe Mel truly wants to help her clients but it requires commitment and patience.

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    Staff

    Reviewed Nov. 13, 2019

    My experience with IJL has been great so far. Debbie has taken great care of me and seems genuinely interested and engaged in finding the perfect match for me. Couldn’t ask for more and look forward to the next match.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 13, 2019

    Matches always cancelled last minute due to "conflict in schedule" even when dates were re-scheduled. Dates were assigned to locations up to 43 miles away and not within acceptable hours. When complained the only thing I was told was "something came up last minute, out of town, last minute business engagements, etc." I signed up for this service because I am a business owner and did not have the energy or time to deal with the traditional online dating. The company advertised as if there were many prospects and higher class working professionals. I don't know how their clientele work but once I have someone in my schedule, they are in my schedule. The chances of "last minute" interruptions to happen every single time is highly improbable for a true business person. I let them take my money for 5 months before I finally realized they were a scam. Save your money and let fate take its course. This company is a joke!

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    Staff

    Reviewed Nov. 12, 2019

    Vanessa has been pleasant to deal with, and is always very professional. The first and only match so far she set me up with was a very good match. However, she tends to be a little too business-like at times and does not come across as personable. It feels sometimes like she is just trying to do her job by trying to find matches instead of getting to know her clients personally. She also can take a little too long between finding matches. Since I have been on in the last couple of months, I averaged not hearing from her for a good two weeks in between matches. However, she has gotten better about following up lately. Overall, I am satisfied with my experience but it could be better if Vanessa would be more personable and not take so long between finding matches. Be a little more proactive.

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    Staff

    Reviewed Nov. 12, 2019

    Udonna did a great job getting me set up with a very nice gentleman this last weekend! She has really gotten to know me and I think she is doing a great job getting me out and about. She was also considerate when I had to put everything on hold mainly I was not quite ready at the time and now I am back on track!

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2019

    Sheri has been a wonderful matchmaker and really cares about my experience. I would certainly recommend working with her! She quickly addressed any questions I had concerning the Its Just Lunch service and has worked hard to ensure that I am happy with the matches.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Nov. 11, 2019

    DO NOT sign up for this service!!! I cannot say one good word about my experience, quite frankly I think the whole thing is a scam. I was assigned to Kelly ** who I was told was one of their senior match makers, she interviewed me to find out the criteria of dates I was looking for and I also provided pictures of myself and my most recent ex-boyfriend. After the initial call I never heard from her again, only her assistants, who were of little help after I provided negative feedback after every date. I went on 5 HORRIBLE dates, each one worse than the last. None ever fit the criteria I was looking for, they basically only tried to fit my height requirement and didn't care about anything else I was looking for.

    I was told in the beginning that I would be guaranteed 6 dates, this was a lie, they actually mean 6 introductions so if you turn down people that they recommend they count towards your total number of dates. After the first two miserable dates I asked if I could cancel and was told no, I find it shameful that a company would tell a potential client that they have matches that fill what they are searching for when in my case they absolutely did not. In the end no one contacted me to say my membership had ended or to find out my experience. This was a very expensive service and I can only hope to save someone some money by writing this review.

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    Staff

    Reviewed Nov. 11, 2019

    Sheri is very energetic and optimistic. She is realistic and is patient with me as well. I always feel like she has my best interests in mind. So far, things are working well. I gave 4/5 stars because I have only went on one date so far and I need more experience to give a more detailed review.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Nov. 11, 2019

    I’m a 67 yr old active female from Birmingham Al. I asked the interviewer if they took people my age and if they had many men my age. They said yes. I asked about success rates but was told they didn’t give out that information. I paid my $** for 6 months and was told they guaranteed 4 dates but that there would probably be more than that. I immediately had the first date. It went well but just not enough in common to continue. So I waited and waited for the next date. Didn’t hear from anyone until I emailed 4 weeks later. I then quickly had another candidate to approve which I did but the candidate never responded after a week and again I had to touch base with them to find that out.

    After another 4 to 5 weeks the next date profile was sent out. I declined. Not my type at all. Again I wait and again I have to reach out. Another profile was sent to me. I accepted but this gentleman never responded either. I then waited over 2 months to get another profile. I accepted with some hesitation but then he doesn’t show up. After 15 minutes the waitress tells me he called and said I could wait another hour or reschedule. I said reschedule but the more I thought about this whole process I said enough is enough and to be quite honest only the first gentleman was attractive to me. They had to “recruit” or go outside their own inventory to come up with some of the guys.

    The truth was they just didn’t have that many men available for me. One date in 6 months was not acceptable! I asked for a partial refund. I was told they couldn’t give me anything. When I looked at my contract it does say it’s at their sole discretion to give any refunds. You have no recourse other than sue which of course wouldn’t be financially feasible even though there is a class action lawsuit against them that I can join. I’m just putting this out to let others know what my experience was as a 67 yr old female in Birmingham Al.

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    Staff

    Reviewed Nov. 11, 2019

    I have re-signed with IJL after a year and a half break. I am very pleased with the service I get from Debbie, she is the best. No matter the outcome of the date she always makes me laugh. I am very happy with the quality and care I am receiving.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed Nov. 9, 2019

    Have given a “one star” only because there’s no “ZERO star” option. Company is unable & unwilling to provide what their corporate representative (who is your first contact with this outfit) gushes that they can and/or will do. Corporate will agree with you on almost anything, as well as agree to your specifications/goals, and to the type of person whom you desire to meet. Corporate will say just about anything to get you to sign and then put thru an outlandish charge on your credit card (when compared, in the end, to their real service/satisfaction/results provided). The membership fee is based upon where you live and how much they think they can get out of you.

    Understand that once your credit card is cleared, that will be the LAST time you will have any “concierge” or personalized service—the type of service they repeat over and over again throughout their advertisements. There is nothing “concierge” about this outfit, nor special, unique nor professional. When you are finally turned over and assigned to a “Matchmaker”, whose sole job is to match you with someone comparable according to YOUR specifications, you will be put into the hands of thugs. They are ruthless and callous in how they handle and relate to you. They may start out nicely, but that will diminish quickly as you express your disappointment with the profiles sent.

    The “Matchmakers” have no true concern about what you are looking for, and their ONLY expenditure of effort is to send you a profile of any person whether they match your expectations or not—and those profiles sent never come anywhere close to your discussed and agreed upon criteria. It is a no wonder that they keep stressing being “open minded“…because they cannot provide what they have agreed to provide you—and they know it from the beginning.

    Beware, this company is currently involved in a class action lawsuit in seemingly all states in which they do business. That is not a good review of any business. To be embroiled in a class action lawsuit for performance and execution of their contract...just imagine how many people they used their strong-arm tactics on and have pissed off.

    Apparently, It’s Just Lunch works from the premise that everyone is a country rube and will swallow any kind of song and dance they want to hand out. Do not under ANY circumstances, no matter how well a corporate representative shovels it to you, involve yourself with this outfit. Not only is it a waste of money, they are insulting, rude and ANYTHING but professionals. Oh, and don’t ever try to re-talk with corporate, once they’ve processed your credit card, about your issues, problems, disappointments, or lack of cooperation from their “Matchmakers”. Corporate will NEVER accept a call from you nor will they ever return a phone call to you, regardless of what the person who answers the phone says that they will do.

    It is impossible to get through to Corporate once the contract is signed and money received, IN FULL (don’t believe it when they say they will divide the membership fee as a monthly billing to your credit card…it is an absolute lie; they’ll tell you yes, but will have the total amount put on your card and will refuse to make any adjustments). The answer to finding companionship, or a partner, or the likes, is NOT It’s Just Lunch. Do not fall prey to their selling tactics, which sound hopeful, but in the end turn out to be an absolute disaster, disappointment and, as equally important, a waste of money.

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    StaffProcess

    Reviewed Nov. 8, 2019

    It’s Just Lunch is a great service for those who desire a personalized approach to dating. I appreciate the time they put into the process of getting to know me. Their processes provide a wonderful safety net of guidelines that result in a successful experience.

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    Staff

    Reviewed Nov. 8, 2019

    The experience was great. Although it didn't go past the first date, I had a lovely date with a professional and interesting gentleman. Melissa did a great job of coordinating things. Udonna did a wonderful job of coaching me afterwards to set me up for an even better experience the next time.

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    StaffProcess

    Reviewed Nov. 7, 2019

    I just went on my first IJL date and I found the experience to be first rate and professional. Contrary to applications like Match, Tinder, Bumble, POF....you are matched up with REAL people with similar make up. The process is very well organized, my IJL representative Mel is very courteous, friendly, and diligent with meet up details and follow up. The objective works...to match you up with like minded people looking for the same thing you are...to meet a potential companion. IJL coordinates the introduction. From there it's up to you. I highly recommend IJL service.

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    Staff

    Reviewed Nov. 5, 2019

    You all did good with the first date. He was a gentleman and although he has been on for quite a long time and no dates, which I don’t know why... it seemed to work for us so far! Only time will tell!

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    Staff

    Reviewed Nov. 4, 2019

    Actually, it was a drink and a light dinner after work. We met at Feast, a warm and cozy place over on Third Avenue. My date was a lovely and charming woman. She told wonderful stories. A very fun evening. Many thanks to Sheri at IJL.

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    Staff

    Reviewed Nov. 3, 2019

    Sheri ** has been a pleasure to work with. She takes the time to get to know you and how your experiences went. Whether or not your experiences on a date met expectations, she will take your feedback and improve for you!

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    Staff

    Reviewed Oct. 31, 2019

    I am so happy with my first date that Amber arranged for me. I was very skeptical but she brought me a wonderful woman and I have since paused my account so I can pursue her. I understand that I have two dates left but at this point in my dating life I know what real chemistry is and I’m happy that I am experiencing it. And my date Julie has paused as well. Thank you Amber!

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    Staff

    Reviewed Oct. 28, 2019

    I have been a member of IJL for many years (Off and On). I have had mostly positive experiences with them. I have met many interesting people as part of the service and continue to enjoy the service. The system seems to work for me.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2019

    Monique has always been a pleasure to work with. She is very personable, promptly returns my phone calls, asks good questions and listens to the feedback I provide. I believe she is working hard to find good matches for me.

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    Customer ServicePrice

    Reviewed Oct. 28, 2019

    I paid $** for service. IJL provided 2 dates over an approximate 2 year period. Each time I called or sent an email I had to wait weeks for a response. When I finally got a response email, it sounded as though it had been computer generated. I asked for at least half my money back since I was only sent on 2 dates and they promised 4. I was given the run around for several months.

    Finally someone offered me a discount of $** on purchase price and they would continue servicing me. I accepted. Just want to be done with this company and their shady practices. That was several weeks ago. I have not received any communication from them since they sent the check regarding continued service. I no longer care. This was a horrible experience. The 2 guys that they supposedly “matched” me with were like programmed robots, hired for the occasion. IJL needs to be shut down. They are currently embroiled in a class action lawsuit in New York. I understand why. I’m writing so that others won’t be cheated out of their money and given little or no services.

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    Staff

    Reviewed Oct. 25, 2019

    Obed is my advisor in IJL and I have had an amazing experience using this site. He has matched me up with some nice prospects which I have made friends with. I have yet to find the one but remain hopeful for it is a journey that may take a bit of a journey. I would recommend IJL to friends and relatives.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    My experience w/ IJL has only just began but I had a very successful "Zoom" phone interview w/ my coordinator Mel and w/in a very short time I was provided info on my 1st introduction along w/ requisite reservations. It was a fantastic meet (person and place). Within a very impressive timeline I've been provided logistics on my 2nd intro. Judging from her (2nd) profile it's obvious my "desire" parameters and being met to perfection. I'm very impressed and satisfied and look forward to continued interaction w/ It's Just Lunch. Thanks Mel.

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    Staff

    Reviewed Oct. 24, 2019

    This is my second go around with IJL and am very pleased with the reorganization of the company. Udonna and Tameka are wonderful. Udonna listed and took to heart what I am looking for. Great Job ladies. It shows you both really care about helping me find a good match. My first date went very well.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 24, 2019

    What started off as a good experience quickly went downhill. They say yes, we will give you a refund if we don't match you with anyone. Be very specific and know that if they just send you one person to look at for a possible date that is what they consider a "match". Doesn't matter if it's outside of what you are looking for, they consider it a "match". Then the matching expert, HA, kept sending me "matches" that didn't even come close to what I was looking. Communication was horrible with this person. When I did talk to her I never felt like she was listening because I had to repeat myself several times and she continued with her agenda not what I was asking for.

    After sending a dozen emails to get this experience back on track they gave me a new expert, we will call her expert #2, HAHA!. She was nice, she listened, agreed that we should match on my specifics, then things went downhill again fast. Whenever she would send me a match it was completely way off base but after some pressure from her, I agreed to meet one of the matches. When I got to my date, he didn't even look like the person in the profile that was sent to me. He had hair in the pictures and this guy was completely bald. I regress... I agreed to another date with someone I was didn't want to meet, not my type but with enough pressure from dating expert #2 I went on the date. Not even close to a match...

    After the second date goes bad I talked to another expert just to have her judge me on what I was looking for and telling me that it is next to impossible for them to find me a match, but I thought this is what they do, they are a date match company right?? So Expert #2 starts sending profiles, and now that I think about it, it was probably planned on purpose, and I say no because they are not even close to what I am looking for. I have 4 dates left, worried that my membership would expire after a year they assured me that they would work with me to keep the 4 dates, no problem...RIGHT.

    I was informed by the expert #2 that after so many no's they are considered dates and that my 4 dates had been fulfilled. I am perplexed at this point, she started to talk down to me explaining how businesses work, I asked if she thought I was ignorant with a reply of YYEEESSS. I started to get upset like anyone would, she started to end the call saying to have a good day and hung up... This was one of the worst experiences I have ever had. I thought going to a dating service I would be treated with respect and they would help me find Mr. Right, all they are doing is trying to get your money, 2500.00$, and play you. Don't do this!

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    Reviewed Oct. 20, 2019

    Overall I've had a good experience. I wish I could get more information prior to meeting for a date. Particularly about where the women live, how close in proximity. Having said that, my dates have been enjoyable. My matchmaker Obed does a good job selecting dates for me. Hopefully soon I will meet someone for a long term relationship.

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    Punctuality & SpeedStaffProcess

    Reviewed Oct. 17, 2019

    I believe that IJL is doing a great job however the candidates that I have met thus so far has been not so open minded to other race or culture which is the reason I provided a low rating. My recent 2 experiences have been somewhat positive but gained no traction due to their personal life's such as Children at Home, and having career in mind as the only focus. Hard to connect with someone who sits and has lunch or dinner and their mind is not focussed in the present to see the future.

    My overall experience has been neutral thus so far having only had maybe 4 hours of meeting time and 2 Dates. If I was to plot the experience thus so far, X axis being Time and Y axis given the ROI, I would say it this is flat line thus so far. Reason for this is because the interviewer has not completely vetted the clients and a more thorough interview is needed as cultures crossing. Overall the ROI has been dismal or Negative if given the rating of Economics plotted against Emotional well being. Overall the process needs to be redefined, refined and more in depth interviews for success criteria which may mean more referrals. Thank you.

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    Staff

    Reviewed Oct. 15, 2019

    Debbie, matchmaker listens to my feedback as to what traits and qualities I am looking for in my dates. In only 4 dates. I have a second date and a potential relationship developing. The other staff members are also courteous and genuinely want to know what went well and not so well on the dates to improve the next date. I am in the Austin area with IJL.

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    Sales & MarketingPunctuality & Speed

    Reviewed Oct. 12, 2019

    They told me they had a perfect match waiting to meet me immediately. That was several months ago. I haven't met anyone, nor have they contacted me! Stay away from... IT'S JUST LUNCH. IT'S JUST A SCAM!!

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    Customer ServiceStaff

    Reviewed Oct. 10, 2019

    So far my experience with IJL has been great! Mel has been a pleasure to work with on the phone and she really listens to needs and concerns. I would recommend anyone who is looking for someone to contact IJL.

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    StaffProcess

    Reviewed Oct. 9, 2019

    Heidi and Mel of the It's Just Lunch team have been terrific! They have made the whole process so easy and I've been very happy so far with them as my match team. Lovely ladies making dating so much easier and safer!

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    Staff

    Reviewed Oct. 8, 2019

    Udonna and Tamika has worked diligently for my interest. They have been kind, honest, caring, and hard working. I would definitely recommend them to handle cases as relationship coaches. I really am appreciative for this opportunity to give credit where credit is due. And I will be forever indebted to them for their great care, hard work, and service.

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    Staff

    Reviewed Oct. 7, 2019

    So far, one date into IJL, I am very pleased with the help given from Anthony, Udonna and Tameka. They have been very professional, personable and good to work with. The first date was very interesting even though there was little connection with the gentleman. He was very interesting, accomplished and active. So the lunch was very enjoyable and overall a nice experience.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 5, 2019

    I am very disappointed by their service. I feel I fell in a trap. They set up my first appointment after a call without sending any additional information about the person. I asked them for the profile and picture. It took them 2 weeks before providing a document. My date lasted less than 10 minutes. They didn’t share my profile with the other person. And I was not at all was he was expecting. He was misled. I was misled because I didn’t know I was going to a blind date. So humiliating!

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    Sales & MarketingStaff

    Reviewed Oct. 5, 2019

    After a few years of trudging through the murky waters of online dating, I tried It’s Just Lunch. I weighed the decision heavily for quite some time, prayed about it, did some research, and decided to try a new journey with a matchmaking company. I now know that it’s a total scam designed to steal money from lonely singles looking for help. In my initial interview I was VERY specific about the qualities I was looking for. I gave them my height, age, education, and appearance requirements and was assured they had several matches for me. I viewed the $** as an investment into a pool of potential dating partners who, like me, were tired of online dating and hoped to me quality individuals looking to build a real relationship.

    Of the 8 dates I was matched with, SIX were well beyond my age parameters. I was being set up with wealthy men 10-15 years older than me. The one person who did match my age criteria turned out to be a CONVICTED FELON. When I contacted IJL to inform them of this...I was told that background checks aren’t part of their service and that it was my job to make sure that the people they set me up with are safe.

    Naturally, I started to question why I spent an exorbitant amount of money on a company who has absolutely no regard or concern for their client’s safety. I asked for a partial refund, which I felt was a good and fair solution for all parties involved. I was told refunds aren’t given and was sent a $5 Starbucks gift card and an apology note. I did some more in depth research on this company and found out they’ve been sued THOUSANDS of times by clients with the exact same complaint/experience as myself. I intend to leave this review on any site I can find and warn people that this company is not only unconcerned with their client’s satisfaction but also completely negligent and fraudulent. Stay safe, and keep your personal life in your own hands!

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    Customer Service

    Reviewed Oct. 5, 2019

    Information about the service is overstated before the credit card is charged and very under delivered afterwards. No consideration of physical traits considered nor lifestyle traits. Only a certain number of dates can be rejected. So they present whatever they have. No research or special searches are done as they say there is. Promises made are not kept. Very hard to have phone calls with dating coach. Very mechanical. Essentially blind dates and no real way to feel safe as a woman.

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    Contract & TermsPunctuality & Speed

    Reviewed Oct. 2, 2019

    Do not join It's Just Lunch! It is a complete waste of time and money! They promise you the world and do not do single thing they promise you when you sign up. I have been a member for two months and have not been on a single date. I only received 1 match in that two months and it wasnt even close to what I was looking for. They promise 2 dates a month and say they will work hard to find you perfect match. It's a complete joke! I have gone through 3 match makers 1 of which just disappeared without notice. They do not communicate with you at all! Needless to say I am trying to get a refund since they have not come even close to holding up their end of the contract. It has been a complete nightmare! I keep getting the run around, apparently no one has an idea on who to talk to for a refund. Do yourself a favor and do not sign up with them! It is a complete nightmare! Worst company I have EVER dealt with!

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    Staff

    Reviewed Oct. 2, 2019

    This is to convey my satisfaction thus far with my matchmaker (Erica **). She presented some potential matches, one of which (my first one) was spot-on. I look forward to receiving more potential matches from her in the coming weeks and months, hopeful that one of them will work out successfully for a long-term relationship or possibly marriage. Thanks!

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    Punctuality & SpeedStaff

    Reviewed Sept. 25, 2019

    The matchmakers are great, Heidi was exceptional. Though for the most part I don't quite understand why the matches are so far away. In this one case I had a great time. The others have been quick and not so productive.

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    Punctuality & Speed

    Reviewed Sept. 25, 2019

    Total waste of time and money. Do Not Do It! You have a better chance of meeting someone at your local grocery store, bookstore or corner pub. I was promised lunch dates by a girl named Misty in my age range, around where I live in the suburbs of Philadelphia. However, after I signed up and gave my money my match maker (if you could even call her that) Debbie, told me to increase my dating age by 12 years, dates do not meet for lunch. It's drinks after work and I would need to travel into Philadelphia or Cherry Hill. Total fraud and complete sham. Shame on them.

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    Staff

    Reviewed Sept. 23, 2019

    Please note that is IJl corporate. I am in Columbus now which is separate than Cleveland and many other cities where a franchise operates and they are fantastic. My matchmaker suddenly went out of touch. Every time I think it gets better, they force you to accept matches and do not listen to the clients. It is the opposite of my experience when I lived in Cleveland and was with a franchise. If I could give them 6 stars I would. Also corporate does have local offices so they cannot meet its clients in person which affects the quality of matches. Don’t waste your money here because I feel like I set fire to hard earned money.

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    Staff

    Reviewed Sept. 20, 2019

    I was very excited about the prospect of dating thru IJL. In 60 days I was set up for 1 date. Although the gentleman was polite and a professional, he was spending 5 days a week with his ex and daughter with all Saturdays reserved for only his daughter. When I asked my matchmaker how this would be an appropriate choice she never set me up again. They owe me 5 dates. Very disappointed. Teri

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 19, 2019

    I had a super bad experience with It’s Just Lunch. I join It’s Just Lunch back in September 2018. I been on one date so far. The contract promised me 4 dates but only went on one date. After the first date I went on my profile was transferred to a different matchmaker. From Debbie to Monique on March 29, 2019. Then problems starting to occur. The match master provided me with my first match on April 4, 2019. I accepted the date and it was scheduled on April 18, 2019. I went to the restaurant and they said there is no reservation for me and my match. My match didn't show up. I called up my matchmaker to find out what was going on. It took her four days to get me answer saying the match we were working on is unavailable. She told me that she will be working on my next match for me.

    My matchmaker sent me an email on June 24 2019 and said she is still working to find your next quality match, and will be in touch as soon as we have your next match selected and available. Then three months (from June) went by and I didn't hear anything from my matchmaker. My matchmaker put off emailing about her progress on next match. She emailed me September 4, 2019 saying she is still actively working on your next match. When I found out I wasn't happy. I sent her an email asking what was going on? Want to start checking her work. She didn't reply to my email. I need to call the "It's Just Lunch" Corporate office multiple times. I got a called back from customer service on 9/17/2019 to try to resolve the issue. During our conversation we discussed duration time difference. Per our conversation over the phone I requested “Asians” to be taken off my profile. The customer service rep decline.

    I demanded my match maker to “not” match me with someone that is “Asian” which I have demanded many times, the customer service rep decline. I told him that it is against my willingness and during my intake conversation with a dating specialist I clearly states that I don’t have good experience with someone of my ethnicity. So, our effort to resolve this issue over the phone has failed. Also, I requested a copy of my profile back on September 10 but have never received it. My next option would be to pursue legal action!!!

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    Staff

    Reviewed Sept. 16, 2019

    Great experience with just lunch!! Had a first successful date, with a quality guy!! UDONNA & TAMEKA/It’s Just Lunch Rock!! Take their time to get to know what your looking for and deliver!! Very happy so far!! Ask great questions and find out what you really are looking for on a match!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 11, 2019

    1st date. Feel that Udonnaa and Tamika do a great job and are a pleasure to work with. They are always very punctual in in responding to my needs and very thorough in answering my questions. Looking forward to continuing to work with them.

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    Staff

    Reviewed Sept. 6, 2019

    I am super happy and impressed with the service my matchmaker, Vanessa has provided. She eased my nerves going into my first date with the service and did an excellent job finding a man that was really compatible. I look forward to my future matches.

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    Reviewed Sept. 4, 2019

    The IJL contract is dated 5/1/2019. At that time I requested the implementation date be set as 6/1/2019. During the following 2 months OBed has represented the IJL interests effectively and has responded to concerns that I have raised. I feel the relationship that has been established will have long term benefits. Bob

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 4, 2019

    I had a horrible experience with IJL. I worked with a variety of "matchmakers" who were "certified life coaches." All engaged in argumentative and rude behavior. They made it very clear that my opinions and expectations were meaningless. I am a professional woman in my mid 50s, very athletic and trim, youthful appearance, and an extrovert. I chose to go this route because I have a demanding but wonderful career and thought that IJL would provide access to high-quality, interesting people. When I first spoke with the assigned matchmaker, I admit that my BS detector started to ring. Her responses were very scripted and felt false.

    I (sadly) ignored my BS detector and proceeded. I was matched immediately--with someone who was the antithesis of my ideal date! It was if the IJL employee simply and randomly took a person off the shelf and said, "Here you go!" My date was equally unhappy--he was looking for someone who was ready to retire with significant downtime, not someone working 60 hours a week.

    After that disaster of a date, I was matched with an individual 2 hours away. I expressed my concerns about the distance, and was told by the next matchmaker, "A 2-hour drive is worth true love." Um....ok? It was also obvious that the individual had no idea of the geography of my city. Guess what? The gentleman cancelled the date, because of the distance. Instead of the 4 guaranteed dates, I had 3...and was then told that I could have the promised 4th date if I renewed my membership. Another falsehood--freezing your membership comes with consequences, despite the advertisements. I froze my membership for 2 full months and was not given the time back as promised.

    IJL is based in Florida and staffed by telemarketer-type individuals whose primary objective is to enroll people into their program and make quotas. Period. There is no professionalism. I've been treated better by used car salespeople. I've considered going to the BBB and lodging a formal complaint, but I would rather spend my precious time engaged in better activities. Perhaps this site works better for men. I know that I did not have a positive experience. I would advise any 50+ successful, professional woman to ignore the promises and hype and put the money to better uses. Shoot, losing it in Vegas would guarantee a better time than I had dealing with IJL!

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    StaffProcess

    Reviewed Sept. 4, 2019

    Mel is a very sweet & helpful matchmaker. I believe the IJL process is very efficient as far as having your clients & restaurants reviewed prior to our meetings! I am enrolled for both the Pittsburgh and Charlotte locations, as I spend much time in both locales.

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    Customer ServiceContract & TermsSales & MarketingPriceStaff

    Reviewed Sept. 2, 2019

    I wanted to believe that the negative reviews of this "service" were just one-offs. Now having been a victim of the scam, I wish I had heeded their pleas to save others A LOT of money. And I do mean A LOT of money. I was sold by the smooth talking salesperson (who, funny enough I never heard from after I gave my credit card number). She listened to my story, my sad story and assured me that there were "thousands of quality members right in [my] area". My matchmaker was very nice but did a terrible job finding matches. I told her what I was looking for, what I was attracted to, and she went and found the opposite. Which leads me to think there were not, in fact, "thousands" of members right in my area.

    I was promised at least 6 dates in 8 months. I went on one. Yes one. No chemistry or attraction. The rest of the matches either never responded or were 2 hours away, so I passed. The contract is written as such that there is no getting your money back after the initial 3 days. I totally regret this decision. The worst and most expensive mistake I've ever made. Please save yourself thousands and don't believe the hype.

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    Customer Service

    Reviewed Aug. 29, 2019

    I didn't know what to expect but I was hopeful that I would have a good match. I didn't expect things to work out so well. We had been speaking on the phone everyday and we are getting to know each other really well, and I am really looking forward to our next date! Thank you Debbie for matching us well!

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Aug. 24, 2019

    If you're thinking of joining It's Just Lunch, please read. Before I signed up for It's Just Lunch, I read reviews, some of which were really terrible. But, I thought, "Hey, I'm successful and relatively good looking, so will likely have a much better experience than that." I was very mistaken. This has been the most humiliating dating experience I've ever had.

    Things you should know before you join: YOU GO ON BLIND DATES. THE MATCHING PROCESS IS TERRIBLE. IT'S A WASTE OF MONEY. I paid $**, PLUS $** per month. In 9 months I had just 11 dates. I was not attracted to these dates, and I had little in common with them. One date was 16 years older than me! I was told there were lots of men in my area, and if I had to travel the date would meet me half way. But, at times I would drive 1-1.5 hours and my dates would drive 5-15 minutes.

    After a couple months I was called by a service called Elite Singles (a subsidiary of IJL) who said there was a lot of positive feedback from my dates and recommended I move to their service. The Elite Singles service offered to go out to social events and find men for me to date. They sent me pictures of multiple very good looking and successful men that I could meet through Elite Singles. The price for Elite Singles? $**. Yes, you read that correctly - $**. I'm left with the conclusion this was a total scam - $** for a completely humiliating dating experience. For a mere $** more, I could get what I thought I was getting with It's Just Lunch. I write this review to try to save others money and a miserable experience.

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    Customer ServiceContract & TermsStaff

    Reviewed Aug. 22, 2019

    I'm not sure how to start but I will do my best. First off I was never a member of the DC office but kudos to their support in dealing with the Baltimore office. Looking back at it now I wish I could have been a member of the DC location however it didn't work out that way. They seem to be very professional and have an outstanding staff. When you make a phone call someone usually answers the phone right away and you get to meet your personal matchmaker. Now to the bad part. Unfortunately I became a member of the Baltimore location. I don't want to discourage anyone wanting to try the service who is marriage minded and wants to have children. Unfortunately I was the exception in that. I did not want small children and marriage I just wasn't sure about even though I stated I wanted a long term relationship.

    My first date was someone out of contract, meaning they used to be a member at one time. She was very attractive however I could never be on her level. After my first date I asked my matchmaker if they had suitable matches for me and she assured me she did although I was skeptical. On the second date it was the same thing someone I just couldn't connect with and I knew this before I even sat down across the table from her. The third date I had was someone who didn't even want to respond yes but finally did almost like dusting the house. If it takes someone over a week to respond then they are not interested to begin with. Basic common sense. Begrudgingly I said yes ended up being a mistake.

    Fast forwarding a little I ended up going on four dates instead of the six and got a refund for the last two I should have gotten. One of two things. Either they didn't have anyone for me or they all said no. I will never know because no one would communicate with me. I knew it was a gamble in the beginning but I decided to give it a try ended up getting burned but that's how life goes sometimes. My advice to anyone wanting to join is make sure they have suitable matches before you hand them a credit card and ask for a copy of the contract. They will not offer you one unless you ask for it.

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    Staff

    Reviewed Aug. 22, 2019

    Amy set me up with a match with a wonderful lady. Not only was she gorgeous, she was smart, funny, and fun to be around. Most importantly, and after much effort, she found someone who has the values I want in a partner. Finding that in Seattle is a challenge to put it mildly, thank you!

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    Staff

    Reviewed Aug. 21, 2019

    Just joined It’s Just lunch after trying another matchmaking company. I wish I had tried these guys first! Would have saved a lot of money and time! Their system is set up for success. My matchmaker is getting to know my likes/dislikes and my matches are spot on. Thank you for the excellent service you are providing to me!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2019

    This is the second time I have been using It’s Just Lunch. I met my ex husband through IJL, so now 17 years later and newly divorced, I wanted to give it a go to jump start my dating life and find love again. As a single mother and a hard working professional, online dating seemed like a lot of work and very frustrating. My experience with IJL has been absolutely horrible.

    I have had only 4 dates in 8 months, none which were even close to a match. I was supposed to have two other dates, but one did not show up and called the restaurant apologizing that he had called IJL to cancel the date weeks before, but they had never informed me! Another date I was supposed to have cancelled last minute because “location was too far away”, and IJl never set up a different location. I changed matchmakers three times because they were rude, did not listen to me or care, failed to email or call me back, and were unprofessional. I feel like they stole my money, gave me horrible service, and the dates I did get (and I did not even get all my dates) were awful!! Do not join this service!!!!

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    Sales & MarketingStaff

    Reviewed Aug. 16, 2019

    I joined It's Just Lunch after much research and many conversations with the sales contact. The sales contact told me there were many attractive, successful, age appropriate single men with full heads of hair in my area she couldn't wait to fix me up with. It was definitely the Hard sell tactic, and trust me, don't believe a WORD they say. It has now been 5 months. I have gone on 2 dates, one of whom was way older than my preference, and the other that was recruited. I complained to my contact many times, asked for my money back. I have been extremely vocal about not receiving the services I was promised. I did decline about 5 dates because they were nowhere close to my preference and not attractive in the least.

    It seems they just started throwing men at me. ANY man that was within 10 years of my age, which was about 5. They told me men typically dated women 10 years younger. I told them so did I. If you are 55-60 give this a very HARD pass. It is basically stealing money, and a lot of money, and presenting false promises/hopes from vulnerable hard working people who are searching for a partner. I checked one star but they deserve -5 or whatever is below the worst rating ever.

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    Reviewed Aug. 16, 2019

    This was my first experience with IJL. Roy was pleasant, easy to talk to and interesting. I will probably see Roy again. We exchanged numbers. I also think look forward to my next date. I like knowing that there are mutual interests already identified.

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    Customer Service

    Reviewed Aug. 14, 2019

    I knew from my first phone call that IJL was going to be a good experience. I just recently had my first date! It went very well. It proved that my matchmaker Lisa really listened to me. I highly recommend IJL. I’m really looking forward to my second date with my first match!

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    Punctuality & SpeedStaff

    Reviewed Aug. 13, 2019

    I want to say right off the bat that Amy is phenomenal. From the get go, she was personable, compassionate, listened & heard what I was looking for and took everything and found the "perfect" date. I have to say that it did take some time, but Amy was absolutely right on. She answered all my questions, gave me great feedback and assured me that he was all these things and sure enough, he was. If you could pick any of those ladies, hands down - Amy is it!!! Great date. Looking forward to the next. :)

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    Customer ServiceStaff

    Reviewed Aug. 13, 2019

    The date lasted about 2 hours. Bruce was a gentleman and a great guy to be with but I was surprised when I saw him. He looked much different from his profile photos. He has aged since they were taken and lost a fair amount of weight. He told me that those photos were over 4 years old. Needless to say the physical attraction wasn’t there for me. But we did have a great conversation and dinner. He was easy to talk to and I could tell he had done this before. Obed keeps trying to find me someone to go out with. I guess Bruce was in my age group but I’m used to dating younger men. I will not go out this close to where I live again. That’s an uncomfortable feeling. I don’t mind driving 30-60 minutes for a date. I’m fortunate to have such an understanding Matchmaker Obed. He listens to all my issues. Hopefully he will find me my Mr Right.

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    Staff

    Reviewed Aug. 12, 2019

    I've been with IJL for about five months now. Even though I have not been on a lot of dates (I'm not sure if the available pool of men in the Seattle is that great, but you never know), I have had a good working relationship with my IJL coordinator, Amy. She has been very helpful in setting me up with matches, organizing dates, and getting my feedback afterward. Even though the number of dates hasn't been great (again, that could just be a limited pool), I do feel that Amy has taken my selection criteria into consideration when setting me up with matches, and I have enjoyed the dates I have been on.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 8, 2019

    So far my experience has been great! The contact and communication has been clear and timely. Lisa has been wonderful with working with my busy schedule as well as addressing any concerns I might have! She has so far picked good matches for me and I am excited to see how this adventure turns out!

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    Customer ServiceContract & TermsStaff

    Reviewed Aug. 7, 2019

    Before subscribing to IJL. I asked about the subscription time and the offers that they have for me. It was 6 months and at least 4 dates (during this period of time and/or after). My subscription ended up, and (so far). The matchmaker Érica, has been honoring the agreement of (at least) 4 dates. What I like from Érica is her effort on addressing my possible dates (according to my expectations). Now I feel her support on my “for a serious relationship process”. I really like that he calls back to follow up after (the so far) 2 dates that I have had. What I did not like was that (for the first 3 months of my subscription) it was very confusing for me to receive possible matches that were very different from what I was expected... I wrote emails to kindly request for what I was looking for...until all the matchmakers have a clear idea. Thank you.

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    Staff

    Reviewed Aug. 6, 2019

    Udonna and Tameka have been so great to work with. This is my first time getting back out there and dating in a long time and they have helped me smoothly transition into the dating world and I appreciate that. My first date was wonderful thanks to them. It is like talking to good friends. I would highly recommend working with them on your dating journey and I look forward to continuing working with them on mine :).

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    Customer ServiceStaff

    Reviewed Aug. 6, 2019

    I was eager to sign up with It's Just Lunch!, which I did a month ago. Unfortunately, I don't feel like I've received the services and care that I was expecting. I've been on one date with a very kind gentleman. My matcher called for feedback after the one date. But I have not heard back from my matchmaker either by phone or email after making several attempts. I've wanted to expand my City Base as well as, age range and I'm not sure that that has been communicated. The Matchmaker was very pleasant on the phone, and I enjoyed visiting with her at the beginning. I would like this relationship to continue to manifest and efforts made to help me find a match. I would be most grateful.

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    Punctuality & Speed

    Reviewed Aug. 6, 2019

    Met for my first It’s Just Lunch date last night and we had a good date. The restaurant was good and in a good location. Our date was a little late so I was sad to discover my date had already eaten dinner before our date, so I didn’t eat a meal but that’s on me. In hindsight, I would order dinner anyway... I’d been saving up all day.

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    Customer ServiceStaff

    Reviewed Aug. 6, 2019

    I had a nice time with my IJL date. I was also impressed with the owner of the Restaurant Bistro 27, who made me a champagne drink when I arrived. I had to call the Restaurant for walking directions and the waiter, John, was so nice. And the food was outstanding! Thanks to Catherine, who mentioned that she thought I would have fun meeting Chris. And thanks to Lisa ** who has been informative and pleasant!

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    Punctuality & SpeedStaff

    Reviewed Aug. 5, 2019

    I had a wonderful time on my first date and It's Just Lunch is doing a very good job. I am very thankful for it's just lunch. My date was very fun and she was very funny, sweet, outgoing and we have a lot in common.

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    Staff

    Reviewed Aug. 4, 2019

    It’s Just Lunch helped me connect with the most amazing man! My personal Matchmaker, Donna, was supremely professional and responsive. Through our one on one interview she was able to get an accurate feeling for the type of relationship and match that I had been searching for. In fact, she got it right on my first date! It was an instant connection and we have been together ever since. I would highly recommend It’s Just Lunch to anyone who is truly looking for their soulmate.

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    Staff

    Reviewed Aug. 3, 2019

    It's Just Lunch has done a good job with selecting my first date. I have not dated in quite a while and the person that was recommended for my first date was great for enabling me to take this step forward.

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    StaffProcess

    Reviewed Aug. 2, 2019

    Aleisha and Tameka have been extremely helpful and professional in helping me through this process. Aleisha listens to all of my questions and gives great tips and suggestions to make the dating process much less stressful for someone who hasn’t dated in many years.

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    Reviewed Aug. 1, 2019

    I am happy to report Andy and I were a perfect match! Our first dinner together was fantastic - neither of us had any red flags or reservations about having a second date. We are enjoying our relationship immensely and can’t believe our good fortune ❤️. Thanks especially to Amy for seeing possibilities and making it happen!!!

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    StaffProcess

    Reviewed Aug. 1, 2019

    Going into the new experience with It's Just Lunch, from the interview to the first date, I didn't know what to expect but was optimistic. Patrice, Pilar, and Tameka have taken the time out of their schedules to really get to know me as a person and what I am looking for in a woman. They offer constructive and encouraging feedback as you relay your experiences, and also listen and are open to changes as you see fit. They really have been my teammates in the whole process, wanting me to find that special someone. She's out there and we are looking!

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    Staff

    Reviewed July 31, 2019

    I am pleased with the efforts of Pilar and Tomika. They are polite, professional, and helpful. My one and only match was handled very well. The man they selected was very appropriate and I look forward to my next match.

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    Customer ServiceStaff

    Reviewed July 31, 2019

    Lisa and Tameka set me up on a great date with a great woman. My date flew by and we shut down the restaurant as we were the last ones out. The conversation flowed easily and laughter was plenty. Thanks to Lisa and Tameka for their work.

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    Staff

    Reviewed July 31, 2019

    I’ve been to one date set by IJL. My experience starting from meeting the organizer and the matchmaker, discussing my interest and potential match, the matchmaking and dating process themselves and giving feedback on my date have been professional and satisfying. My matchmaker listened to my criteria and set me up with a date that fulfilled my major criteria.

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    Staff

    Reviewed July 30, 2019

    Brandis has done an outstanding job in providing quality dates. She is very easy to talk to, and really listens! You can tell Brandis truly wants you to meet your special guy. Encourages you to give feedback so she can know what to focus on in her search.

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    Staff

    Reviewed July 30, 2019

    I highly recommend “It’s Just Lunch”. My experience was very positive. My matchmaker Aleisha ** and dating coach Tameka ** were very professional and did a great job of matching me with a terrific guy who met my requirements. I felt very safe since no personal information is given out. I love the fact that it just lunch; no pressure.

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    Staff

    Reviewed July 30, 2019

    This young lady Vanessa is doing a outstanding job for your company and for me. She is very helpful in so many ways and I’am very satisfied with her dating selections she has given me. I just would like to say it again, thanks for everything you are doing for me. Joey

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    Staff

    Reviewed July 29, 2019

    My Matchmaker is very friendly, supportive, informative, pays attention to details, and makes you feel comfortable. Mel is easy to talk to and truly listens to what is important in what I want as a match. She hit my first match right out of the park and I am really looking forward to working with her further and see my next match. I would highly recommend her services to anyone.

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    Punctuality & Speed

    Reviewed July 29, 2019

    So far I am happy with my IJL experience. Lisa has communicated promptly, let me know what to expect, and given me the info I need to get started. My first match was someone who seemed close to what I had said I was looking for. We'll see where it goes from here.

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    Staff

    Reviewed July 29, 2019

    The dating world is very different these days. I’ve tried other dating sites without success. I was hesitant to try yet another. My first contact with IJL was with Eva. She is AMAZING. Patient, kind and extremely knowledgeable about the company. She spent a lot of time answering my questions and helped me to see how beneficial this site can be for me. Can’t wait to get out there and start dating!

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    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed July 27, 2019

    The most competent person I dealt with was the saleswoman. She was very good at her job, but her pursuit of my business (after I told IJL that I wasn't interested), was predatory. In hindsight, her mission was to not let me off the phone until I had agreed to sign the contract. My matchmaker was incompetent and a bully. I felt like she wasn't listening to me and was always trying to get me to lower my standards for a match. The interview process seemed very shallow to me. My only attempt at the video interview was a complete technical failure. I never scheduled another appointment and wasn't offered an "in person interview," as stated in the contract.

    At this point, I decided not to move forward with IJL. It was then that I discovered that they had an F rating with the BBB in CA and had lost a $64M class action lawsuit in CA in 2016. I also saw on a truth in advertising website that they have way more men than women customers, and their staff are not experts and are poorly trained. If I had known all of this before I signed the contract, I would never have done it. I have reported IJL to the BBB, FTC and the CA Attorney General's office. My association with IJL has brought me nothing but stress and aggravation, and a bill for $**.

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    Staff

    Reviewed July 26, 2019

    I have been very satisfied with the IJL matching service. Aleisha and Tameka have both been respectful of my requests and helpful in finding good matches. It has been a pleasure to talk with them and I would recommend them to my friends.

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    Staff

    Reviewed July 25, 2019

    Hi, y'all. So... For starters, IJL did for me something I honestly didn't think you folks would do. But more importantly, so far my experience working with Amy has been spot on. She so far has done her very best to help me in my search to commence Operation "sweep a beautiful woman off her feet" and looking forward to who she has in mind that's 'sweepable' :). Thank you Amy for all your help here.

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    StaffProcess

    Reviewed July 25, 2019

    The process was seamless and made me feel very comfortable. Everyone at It’s Just Lunch especially Alicia did a great job in making this a great experience. Great restaurant selection. Jodi was a good match and very easy to talk to.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed July 25, 2019

    This company misrepresents themselves in their contracts and their guarantees. They don’t provide any services and when they can’t find a match they berate the client as if it’s their fault. They pretend to have locations around the world and advertise a number of cities yet they want to send a young woman to meet some strange man in an unfamiliar city 4 hours away at night! They have no customer service. They never answer correspondence nor return calls. The secretaries are rude. The entire company is a scam. They charge $** and cans you get zero.

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    Staff

    Reviewed July 24, 2019

    IJL did a nice job for my first IJL date, and that’s really encouraging because matching people is hard to do: infinite variables! I liked that IJL got substantial information about me, and wanted feedback about the date. I really believe they’re the best, and will come up with a great match for me in the future.

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    Staff

    Reviewed July 21, 2019

    My experience so far with It’s Just Lunch has been great. The people I have worked with are very professional and they really listen to me. They answered all of my questions and really put me at ease about using their service.

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    Contract & TermsStaff

    Reviewed July 21, 2019

    I initially had a great conversation with a marketing agent who sold me on the service and led me to believe I would receive potential matches that fit with what appeals to me. I was then sent matches that were not at all interesting to me. The “team” I was assigned to was untrained and not interested in me or finding me an appropriate match. Aliesha was the main contact. I had two dates over a two year period and then the final 3 potential matches offered I declined because they didn’t meet any of my criteria. I was told this was considered a date and that was the end of my contract. She would not let me talk to a supervisor or file a complaint.

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    Staff

    Reviewed July 20, 2019

    I’ve been working with Brandis, and she has been amazing. She truly is passionate about her job and truly wants you to find a great partner. She listens to what type of person you are interested in meeting - and always follows up for feedback after your date.

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    Staff

    Reviewed July 18, 2019

    It’s Just Lunch has generally been a positive experience. My matchmaker, Brandis, has sent me numerous matches that are great potential fits. She’s attentive and professional. It’s not the cheapest service, but if you’re struggling with online dating, it’s worth consideration.

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    Customer ServiceStaff

    Reviewed July 17, 2019

    What a joke! This was a huge financial decision to trust them in finding dates for myself. I am a veterinarian that travels a lot and needed help finding local people when I was home. I opened my "market" up to my entire state. I paid the initial $** and $**/month for hopes of having one date a month (their reported average). My first match was not attractive at all. I went over again what I wanted with my matchmaker Mel (who sounds like she is reading a script every time I speak with her) and even sent her pictures of my exes. Match number 2 was very attractive, we set up a date.... He cancelled on me twice!!. I said I would no longer make dates with him.

    A month and half goes by and I hear nothing. I call and as to speak to a manager, they take a message. My matchmaker calls back with a match. Once again he is not attractive. I put in another call for a manager, she calls me at 7pm on the day before a holiday. I return her call a week later because I now have her direct line. My matchmaker calls and says she has another match. He is also not attractive. I call the manager again and leave a message....waiting. At this point I'm going to start disputing charges on my credit card. It has been 4 months with ZERO dates. This company is a joke!!

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    Staff

    Reviewed July 16, 2019

    Donna is passionate Matchmaker! She is my Dating Advocate! She listens to my likes and dislikes, she does her research and she is patient! She is professional as well as being very personable! When I talk to her, it is like I am talking to a good friend! Compared to the crazy amount of dating apps and their waste of of my time - I was motivated to contact IJL. I have no regrets about my decision to contact them. And Donna reconfirms that I made the right decision to use IJL’s multitude of matchmaking services. If you are on the fence about or contemplating contacting a matchmaking service. It’s Just Lunch should be on the top of your list! ⭐️⭐️⭐️⭐️‼️

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    Staff

    Reviewed July 16, 2019

    I had a wonderful first date! Udonna and Tameka worked hard to make sure I had all the information I needed and were very responsive with any questions I had. I would highly recommend It's Just Lunch to others based on my experiences. It is a great way to meet new people with common interests.

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    Customer ServiceProcess

    Reviewed July 16, 2019

    I am new to this program but am happy with the quick turn and the response - communication and eagerness to find my matches. They put me at ease in the process and I’m looking forward to the first date.

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    Punctuality & Speed

    Reviewed July 15, 2019

    I went on my first date two days ago and it went really well. The first match, so far from what I have experienced, was pretty spot on with what I’m looking for. I was surprised that I received a second match so quickly even before the date with my first match. That made me a bit uncomfortable, but it all worked out.

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    Reviewed July 13, 2019

    They will sell you, take your money, send you on a few horrible dates not listening to what you are actually looking for in a mate and leave you extremely disappointed. It’s gotten worse since they moved their entire operation to Florida. Do yourself a favor and skip this service. It’s a waste of money.

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    Staff

    Reviewed July 12, 2019

    I have had a great experience working with Mel ** as my matchmaker! Mel ** has been super supportive and a consistent communicator. She is easy to talk to, has a positive personality and is thoughtful about finding good matches!

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    Staff

    Reviewed July 11, 2019

    Took some time to get me dates, but I did meet a great guy on here. I would not of met him if I had not joined, “It's Just Lunch”. The one thing I did notice, was my profile was not accurate and I explained it in the date. Pat was telling me as we discussed our profiles on the first date how many times he had to bug you to update his profile. Bottom line is the system worked so far in our case, but it is a case of better lucky than good as far as the information in the profiles as compared to what The clients requested.

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    Staff

    Reviewed July 11, 2019

    My experience with Mel has been fantastic. SHE LISTENS. And converts that information to an interesting date with common interests. I wish that I had met her to begin with. She is truly an asset to IJL. I do hope that she is appreciated and reqarded by the company. Mel is a keeper!!!

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    Staff

    Reviewed July 10, 2019

    It’s Just Lunch takes the aggravation out of dating. My dating coach Monique is excellent. She set me up on my first date with someone who I easily related to. She definitely took her time to get to know both of us before recommending the match and it was an absolute great first date! Thank you It’s Just Lunch! I look forward to continue using the service.

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    Staff

    Reviewed July 10, 2019

    I am so happy with It’s Just Lunch!!! I have the best relationship coach ever!!! Brandys is fabulous and knows how to make someone feel comfortable!!! She is very professional and is guiding me always in the right direction. I would recommend her anytime to anyone I know!

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    Reviewed July 8, 2019

    Respectful. Pleasant experience. Conscientious effort to make a mutually satisfying match. These are blind date experiences with the benefit of data. Hopefully more matches yield better dates. Launching that first date is often the biggest hurdle on on-line dating sites.

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    Staff

    Reviewed July 5, 2019

    Aleisha. She is a great matchmaker and is in Target with matches. I have enjoyed the restaurants that she picks and the guys she picks. I would definitely recommend her and It’s Just Lunch to all everyone that is looking for a match.

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    Customer Service

    Reviewed July 5, 2019

    Aliesha and Obeid have done a great job in finding dating matches for me. They call me prior to sending me a match and follow up regarding feedback after I have gone on a date. Both Aliesha and Obeid have made my dating, a great experience and I would and have recommended IJL to my friends. Thanks!

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    Reviewed July 4, 2019

    Unless the dating pool in the Cleveland area was that low. I followed up after every date but it never felt like I was being listened too. I was set up with women well outside my area. I was flat out told that a lot of women said no because of my height. It just seems like this will only work if you are the ideal height for women.

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    Customer ServiceStaff

    Reviewed July 3, 2019

    It’s Just Lunch Mary called me for months recruiting me to the platform. Very nice lady but told me that my “standards were high,” but that was good that women were able to communicate what they want. I should have ran when I heard that comment. My matchmaker, Lisa, was also very nice and spent some time with me via FaceTime to get to know me and get my profile and dating parameters set. Lisa stated that when she found a match, she would contact me to discuss him. Also, she mentioned that it was important to share any concerns that I may have so she could adjust for them when finding matches. I mentioned that two of my fundamental values were that my matches needed to be a Christian and between ages 55-62, that I was looking for someone who is intelligent and sophisticated with a lifestyle similar to mine.

    Well, the first match (who was emailed to me, not by Lisa, but by Hartley, someone I never met) was 68 years old and “spiritual,” which is different from being a Christian. And the photo was blurry which made it worst. When I reached out to Mary and Lisa, crickets. Mary couldn’t call me enough when she was recruiting me, but as soon as I gave them feedback on the match that was sent, they ghosted me. That’s unacceptable customer service, especially when you’re paying $2,000. Run, do not use this service. They’re are salespeople and are extremely courteous when they are courting you. They will try and get you to submit a testimony prior to your first match so you can compliment the service before the other shoe drops.

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    Staff

    Reviewed July 3, 2019

    My It's Just Lunch experience started out great with the gentleman who helped sign me up. There were a few bumps in the road with my first matchmaker who didn't listen to me as much as I would have liked. I was given a new matchmaker, Aleisha, who has been really great. She listens to my likes and concerns and does not push me towards one candidate or another. As we have worked together and I have gone on dates I feel that she is understanding me more and what I am looking for, and I am so grateful.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 2, 2019

    A total misrepresentation. The level of professionalism is marginal. They are totally inflexible when it comes to working with your schedule. They don’t listen to the criteria you give them for a suitable match. And, they don’t return emails or phone calls. It’s like burning $2800.

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    Staff

    Reviewed July 2, 2019

    I am new to It's Just Lunch. I am fortunate to have Mel as my counselor. Mel is most personable and most professional. On top of all that she's just fun. Working with her has been a most enjoyable. I highly recommend Miss Mel!

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    Customer ServiceStaffProcess

    Reviewed July 2, 2019

    Mel was great to work with during this process. She responded to phone messages in a timely fashion and listened to feedback for ensuring the next meetings would be more in line with interests. Her upbeat attitude, along with the joy in her voice provided positive future expectations.

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com