
It's Just Lunch Reviews
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About It's Just Lunch
It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.
Visit www.itsjustlunch.com- Guaranteed face-to-face dates
- Free onboarding interview
- Customized membership plans
- Fully confidential
- Lengthy process
- Can be pricey
It's Just Lunch Reviews
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Reviewed Sept. 26, 2016
Sherri is Awesome in my book! Made me feel very comfortable about the process. Jessica and Alisha have great as well! When you are spending a lot of money you need people like them to make your experience a great one! So far it has been fun getting to know them! Lastly, Sherri is gorgeous on the outside and inside as well. I would love to find someone who is like her! Thank you Ladies in advance for taking good care of me!
Reviewed Sept. 23, 2016
Sheri, Thank you for coaching me. I look forward to utilizing the helpful tips that you shared with me. I wish I could have you in my ear. I'm not good at obvious flirtation, but I think I'm more willing to try after speaking with you. Thanks again.
Reviewed Sept. 23, 2016
Sheri contacted me on September 21st. Her call was on time and she made me feel comfortable and relaxed as I was a little nervous. She was able to answer all my questions about what to say at the end of each dating experience. I am excited and so ready to continue this journey. Thank you Sheri for your suggestions and for being so professional.
Reviewed Sept. 23, 2016
I thought Sheri was very knowledgeable in the tricky business of dating. I had a few instances on my first date with IJL and she gave me some wonderful and honest tools to use. She had a great upbeat and positive vibe, also an awesome phone voice.
Reviewed Sept. 19, 2016
I recently joined IJL so I feel it's a bit early to review my experience. However my face to face conversation was productive. I felt comfortable however it was difficult to answer the question as to what I myself need to work on.
Reviewed Sept. 16, 2016
I really have enjoyed my experience with IJL. Everyone I talk to on the phone has been very friendly and pleasant. They are inquisitive about who I am and what I'm looking for. I would enjoy more communication with my personal coach. I've been a member for a month and have only had two phone conversations. Follow through is important especially since the "sale" was so detailed. I feel like the follow through should be equally detailed.
Reviewed Sept. 11, 2016
The corporate IJL is horrible. I had used IJL 7 years ago when it was privately owned and had a very good experience. This is why, when I read the negative reviews I didn't take them too seriously. I believe all of them now. IF YOU READ THIS AND HAVE ANY RESERVATIONS ABOUT USING THIS COMPANY YOU WILL ONLY HAVE YOURSELF TO BLAME. I dealt with seven people with my recent experience, seven. I had a sales rep (Jenifer) that will say anything to get you to join but when I referenced back to what she said, I was told she is no longer is with company and it doesn't matter what she said because it is, he said, she said at this point. Again I had used IJL before and had a very good experience so this hard sell was not necessary and I should have looked at this as a huge red flag but didn’t.
In short I was basically called a liar, immediately told I needed to change my search criteria, told I shouldn't have been spoken to that way. Also repeatedly told that "they don’t give refunds, so what do I want to do"??? With the first six people I dealt with, I had never suggested or asked for a refund. I only ask that they honor what I was told. With the seventh I demanded a refund so they would leave me alone. It became quite apparent that once you’re signed, they treat you like you don’t matter and could care less about what they had told you to get you to join. My complete experience would be pages long and I only wanted to share this to help save anyone, on the fence about joining, a lot of trouble. As this would have helped myself before I rejoined. No wonder this company had a NOTICE OF PROPOSED CLASS ACTION SETTLEMENT and I expect more to come.
Reviewed Sept. 10, 2016
The sales staff at It's Just Lunch promoted a program that would vet potential matches for the active individual who can't find the time to find a suitable match. It's Just Lunch made assurances that they have not been able to deliver on. Two months, and not one of the four matches they committed to happened. Not one lunch. Not one coffee date. Although the staff stay in touch, the staff don't seem to communicate well. Professional courtesies such as please do not disturbed during the work day, were not always followed. When contacted to request a refund because they were not delivering, front line staff indicated that I could speak with a supervisor, but there would be no refund. I heard a version of that paraphrase more than once in a conversation. In conversations staff were distracted by other activities and I had to question them to stay on my file.
Reviewed Sept. 9, 2016
Dating Advice Call. The information that I received from Sheri was really good, she answered my questions in a professional manner and is very responsive whenever I need anything.
Reviewed Sept. 9, 2016
Sheri interviewed me via FaceTime, and was amazing. Very professional when we had technical difficulties with the connection. Very insightful and patient as she coached me. Helped me find better ways to describe what I'm looking for.
Reviewed Sept. 8, 2016
Had a good experience so far. My director Aleisha was very accommodating with scheduling times around my busy schedule, and my coach Sheri was extremely friendly and gave excellent and practical advice. Look forward to working with these guys.
Reviewed Sept. 2, 2016
So far this has been a seamless and enjoyable experience. Talking with my dating team I feel like I have been able to suss out exactly what I am looking for and they have worked to get me set up with someone who they think will be a fantastic match. The team is open, friendly and supportive. Hoping this is a successful endeavour!
Reviewed Sept. 2, 2016
Sheri was excellent. Great interpersonal skills, she put me at ease, and had great advice. She answered all of my questions, and put me at ease. I would definitely recommend her! Thanks.
Reviewed Sept. 1, 2016
I met a great guy. I told my IJL matchmaker what my criteria was for my match and she found the guy with all my highlights and he is a great person! Thank you IJL!
Reviewed Aug. 30, 2016
Because I am fairly shy, I reluctantly joined IJL. Their initiation process went fluidly, and helped me graduate from shyness to a point where I was champing at the bit to get started. And what they committed to doing...to intelligently and purposefully choose women for me to consider meeting who had more in common with me than "we both like long walks on the beach". I've learned to trust my contacts at IJL, who have treated me sensitively, and who seemed to take my dating experiences personally, as if they were a family member who wanted me to find my soulmate through their efforts. And I will miss them... because that's exactly what has occurred. And she's wonderful...
Reviewed Aug. 30, 2016
They are both very nice on the phone and in e-mails. They are patient and helpful toward me with finding the location of where to meet Anne, my in-person interviewer in Atlanta, the first time. I got lost in Atlanta traffic and Monique helped me with directions. I was not able to keep my first meeting with Anne, but Lisa listened to my explanation and seemed patient with me, and then re-scheduled it for a few days later.
I did not like having my first date before meeting with my interviewer and my dating coach. I have a few "deal-breakers" that I wanted to be sure were entered into my profile. I also wanted advice and coaching from an IJL lady as to how to approach dating. I have not dated for years. I did not like the high-end nature and locale of either the first date or the first interview. I am not comfortable being around wealthy people and luxurious surroundings, nor do I feel safe being in the middle of crowded and loud and congested cities, restaurants, hotels, events, etc.
If I could have met with my interviewer before my first date, for instance, I could have emphasized these facts: Please do not: set me up on dates with very wealthy ladies who live very expensive life-styles. I am a retired blue-collar and military man. I can not support and do not enjoy luxurious surroundings, high-end restaurants, cruises, flying, hotels, clothes, and activities; Do not limit my choice of dates to only ** ladies. I am very interested in Asian, South American, Mexican, and Native-American and Pacific-Islander ladies, especially those who are not from a wealthy or pampered back-ground and life-style; Please do not set me up with ladies who are obese, have young children or grand-children living with/or dependent upon them;
Please arrange dates for me with ladies who are blue-collar, white-collar, military, old-fashioned, country-girls, feminine, not "high-maintenance" ladies who require and demand that huge amounts of money be spent on them. I can not afford that. Also, I do not like a lot of tattoos, piercings, wild hair and nail polish, irresponsible and loud behavior, criminal record, going to clubs and bars where smoking and fast-dancing are happening. Slow-dancing and quiet, intimate, non-luxuriant restaurants, etc. are OK;
I do not like to fly in any kind of aircraft. If a lady wants to travel, we will have to go by car, ship, or train. I am ex-military, and have had many scary close-calls in all kinds of air-craft. I want a lady who wants a gentleman as her man. I want a lady who is serious about finding one man with whom to develop a relationship, not to continue serial-dating from now on.
All-in-all, I am happy with my IJL experience, but I wanted to explain these "particular" preferences so that I do not get sent on any more dates with ladies who live a life-style that I can not "get into." Please let Lisa and Monique and Anne know about these preferences I have listed here. I am not sure that I mentioned them all before. Thank you.
Reviewed Aug. 29, 2016
Dating Interview - Professional and well spoken. Questions were clear and concise.
Reviewed Aug. 29, 2016
I am enjoying the experience. All of the people at IJL that I have had contact with have been very nice. Clari, my dating coordinator, is great. She is very easy to talk to and is always encouraging.
Reviewed Aug. 29, 2016
Once I started working with Debbie ** at IJL things have been great (matches, date location, scheduling, etc.). Being single and not wanting to be can be frustrating. I think the dating coordinators at IJL do a great job but finding one that really cares like Debbie ** is what sets her apart from the rest. I think IJL is a very professional organization and I continue to be happy with my decision to use their service! Thank You...
Reviewed Aug. 28, 2016
My dispute concerning It's Just Lunch deals with the company negotiating a contract with me in bad faith and knowing that they could not perform on their promises. They promised me 4 handpicked dates within 6 months (but assured me it would be more) and/or 6 profiles to review that would be professionally evaluated and match up to my criteria specified after an extensive interview process. They sent me one who didn't meet my criteria remotely and another one that didn't either but I went on the date anyway, and of course it did not work out. He said he has just joined. I was so surprised that I wasn't getting more opportunities. I'm attractive, fit, smart and fun. I asked Meisha **, my dating director about the availability of men for me and she said, "They are available, but none I would send to you." I asked her why, and she said I was attractive and these just wouldn't be a fit.
So two weeks went by and I heard nothing. So I sent an email and asked for a refund since they obviously could not meet their part of the agreement. I got no reply and two more weeks went by. I followed up again with Meisha by phone and email. She finally emailed and said she was so sorry for the delay and had a supervisor call me. Debbie ** called, a manager and apologized as well. She said she actually had someone in mind for me and was going to send the profile to me as soon as she hung up. That was on a Friday and by the following Wednesday, I had heard nothing from her. 5 weeks had gone by without a profile sent to me. Then, they send me a new dating director and I basically told her I had contacted American express about the bill.
I should have done more research because apparently they are doing this everywhere. In New York a lawsuit was won from someone that sued It's Just Lunch, ** et al v. IJL. The complaint accused It's Just Lunch of falsely promising clients that its staff would hand select appropriate matches for dates. It also said the company would charge $1000 or more per person per year for services it did not deliver. I don't understand why they are still allowed to run a business??? What a joke!
Reviewed Aug. 27, 2016
My interview with Debbie was good. My delay in responding is based on my hectic travel/work schedule. I also learned a lot on my first date--and Debbie's original questions now make more sense to me. If possible, a follow-up to update her and all at IJL on my more specific "wants" in a date may be helpful to my future success in being matched to what I am looking for. I provided much of this "new" input in my feedback on my first date. Thanks to Debbie & all for your assistance.
Reviewed Aug. 26, 2016
Sheri was very helpful and informative. She asked pertinent questions regarding my aspirations for dating. She clarified any questions and concerns and remained unfazed despite our technical difficulties during the interview. She was also friendly and accommodating as an interviewer.
Reviewed Aug. 26, 2016
I am so thrilled that I made the decision to sign up with IJL. Debbie ** has been wonderful as my dating advisor and she really listens to me. Debbie is always available and responsive and completely takes the burden and stress out of dating. I highly recommend this service.
Reviewed Aug. 25, 2016
I feel that there are too many people dealing with me = 6. How can 1 (Marie) know me very well to find a good match for me? I don't feel that Marie and I have had a long enough conversation for her to REALLY know me. I've talked to several = my information is not being passed on correctly.
Reviewed Aug. 22, 2016
They misrepresent their services. They do not set you up with appropriate individuals. They go long periods of time without contacting you despite requests for updates. Waste of money.
Reviewed Aug. 20, 2016
There are several staff, but mainly Debbie, that have provided dating matches for me while with It's Just Lunch. Debbie is kind and cordial over the phone, when arranging dates for me, and works to research matches based on my preferences. She is informative when I ask questions. Thank you, Debbie, for making my experience with It's Just Lunch a good one.

Reviewed Aug. 20, 2016
I was excited about this whole experience but the penny has tarnished more as time goes on. You are well outside your 3 days of requesting a refund when the things happen you aren't pleased with. Now let me state upfront I take full responsibility for sending my signature without reading their contract, but when I did try to open the document, I never could and told them that. I take full responsibility for not digging deeper about all of my dates being local, because they list Huntsville as a hub; they DID NOT ever tell me in the course of the SALES CALL/PITCH that it had been closed, which I think is pretty important.
I did say I'd go to Nashville or Birmingham on occasion, even Dallas as I have relatives who live there... Marlo, lives in the same neighborhood as they do practically and so we had lengthy conversation and she never once said "You WILL ALWAYS GO TO BIRMINGHAM!!!" I get set up with date #1, meet, he's late, disheveled and it's not their fault but he talks about bringing all the women to same restaurant???!!!! Well?? The company was kind, I got a token gift card for his behavior... which is NOT their fault.
Then, they stay true to their word, they send me to Birmingham! In his profile he's handsome, a professional; we're to have an extended date... Day into evening. I spend a considerable amount of time picking an outfit that will carry me through both time slots and outings, drive my little over 2 hours and part of it through rain you can barely see through! I arrive on time, walk in to be told he'd called and "he's not coming". No other reason was left for me...
I think our phone numbers should be given out so that if one party doesn't intend to "show up", they can at least save the other person not only hours of drive time, but preparation time as well. In total, I spent 4 hours, 30 minutes driving and 2 1/2 picking clothes and getting ready for my date and he was obviously a professional at being rude and inconsiderate. The least one could do if they are showing is say "I'm sorry, please tell her... (whatever reason)." Don't you think?
I emailed IJL and told them all about it, took them 3 days to call and no email... I never responded to the call as I'm so over this. I've never been stood up in my life and now I paid for it!! I've received an email from Nadine, wanting to know availability. To be honest, I told her that for him, NONE. I don't do second chances. Your first impression is your most important, he screwed that up.
I've asked for a refund to no avail, and on more than one occasion, so I've asked for half a refund, that seems fair. I didn't do my due diligence and they didn't tell all the truth upfront either! I tried to post on their page but I couldn't see how you could, maybe there's a reason for that. My advice, you can do just as well on your own and when I signed up I didn't feel that way. Unfortunately, it's come to that.
Reviewed Aug. 20, 2016
My experience with It's Just Lunch has been good. The staff has been very open to my needs and seems to care quite a bit with trying to find me a person whom I'll feel comfortable with. They get to know you not as a customer but as someone they can help and to me that's a great feeling.
Reviewed Aug. 19, 2016
So far...I am extremely happy with Stacie and Debbie. I have a first date scheduled within 5 days of joining. :-) They both are great listeners and cut to the chase! Thank you.
Reviewed Aug. 19, 2016
Please note my experience with Kimberly and Nadine has been wonderful. They both try so hard to keep in touch before and after my matches. Kim is a sweetheart and she has taken a lot of time with me finding matches. I will bet soon she will bring me the match to fill my needs.
Reviewed Aug. 19, 2016
Everyone at IJL was so helpful and professional. I felt like they really took the time to listen to what I wanted and they were able to find me a great first match. They planned everything for my first date. The restaurant location was beautiful and I had a really nice evening.
Reviewed Aug. 17, 2016
I have talked to Kim or Nadine every week. So far I have been offered a profile of someone to every week. I have been happy with the process!
Reviewed Aug. 17, 2016
I had a very comfortable date with a man who I felt was well matched with my preferences. Dinner and conversation was enjoyable. First dates are not always easy but this one was. Lisa listened to my likes and dislikes and came through for me.
Reviewed Aug. 16, 2016
Sheri met with me via facetime at my convenience. She was very personable and easy to talk to. She is a wealth of information and made me feel comfortable to ask my questions. I enjoyed my meeting with Sheri and she made me feel much more relaxed about dating again.
Reviewed Aug. 15, 2016
I had a great coaching session with Sheri. She's sweet and very helpful. I'm looking forward to meeting someone.
Reviewed Aug. 15, 2016
My very first date with Just Lunch & my adviser/coach "Jas" nailed it with a great match for me which led to a second date. She "listened" and found exactly what I was looking for and she nailed it out of the park!
Reviewed Aug. 15, 2016
My first interaction with IJL was not positive. The interactions seemed confused and it was unclear who did what as it related to organizing my first date. The first date was a complete miss even after spending a good bit of time describing the type of person I was looking to meet. The follow-up after the fist date was terrible. Then Mike ** stepped in. Mike did a great job at listening to understand the type of person I was looking to meet. He then came back with a couple of individuals who were right on target. Thank you Mike for doing a great job!
Reviewed Aug. 15, 2016
It's Just Lunch!, IJL, has been an amazing experience for me. I am a busy professional and a committed father which makes it hard to meet high quality women. Jas at IJL has introduced me to many beautiful, intelligent, fun, successful, grounded, active, positive women. The dates have all been enjoyable and some have been great. My most recent 1st date was the best one yet where we shared an authentic intimate connection. I am very excited for our next date.
Reviewed Aug. 14, 2016
I paid approx. $** CDN in good faith to It's Just Lunch International August 2015 as they represented themselves over the telephone and in person as being a matchmaking service for busy professionals, who had a membership pool in Calgary, Canada. However, when I ran into issues with this company (dating coach who could not be bothered to keep appointments, inappropriate matches, discovering my profile was completely incorrect/inaccurate) and asked for a refund less interview fees. It's Just Lunch personnel informed me they were a recruiting service and matches could only be presented on who had joined the service.
Note that It's Just Lunch does not indicate they are a recruiting service on their website or in their contract. Their contract also indicates that it MEMORIALIZES and is not INCONSISTENT with those TELEPHONE COMMUNICATIONS; however, telephone communications are completely inconsistent, depending on with whom I am speaking. When I filed a complaint against It's Just Lunch with Florida Better Business Bureau (August 2016), I was contacted by It's Just Lunch customer representative, Pat (**) who indicated I did not qualify for a refund as they could provide the services. When I said they had not provided any services to me over the past year and I was only interested in a refund, her response to me was "Good luck."
Reviewed Aug. 13, 2016
Obed helped me find a woman that I am attracted to and compatible with. I am so happy she is my girlfriend!
Reviewed Aug. 13, 2016
I have just signed up and have had an interview with Sheri. She could not have been nicer and as I am somewhat nervous about this venture, she was helpful and easy to talk with. I can't offer much more yet, because I have not had my first date.
Reviewed Aug. 13, 2016
Sheri was warm, friendly, and extremely helpful during my initial dating coaching and face to face interview session. She put me at ease and led me through the process. Sheri asked me thoughtful questions to elicit insight into my dating style and history, and answered all of my questions. I look forward to Sheri's additional insights after my first few dates.
Reviewed Aug. 13, 2016
My experience with It's Just Lunch Seattle was, to say the least, incredible. It was enlightening, and enjoyable. I felt like they really listened to me, and paid attention to my wants/needs/desires in a partner. The first handful of matches weren't perfect, but it was a good start, and I really enjoyed learning about myself through the process. I met my now fiancé during an introduction through IJL, and I couldn't be happier that I took that leap of faith and went ahead and paid for their services. The outcome, in my humble opinion, is better than I could have imagined it being.
I learned so much along the way, met some really nice people (including the folks at IJL – they are WONDERFUL) and I went on lots of dates, met the man of my dreams, and we are getting married in October of this year!!! It was great. I can't say enough about the team and all the hard work they put into matching people up, coordinating, taking feedback, etc. The whole program is terrific. Thanks IJL. You guys totally ROCK!
Reviewed Aug. 12, 2016
Bottom line, so far so good. Sales (Natalie) very helpful. Gave a true description of what I'm purchasing. She made sure that my expectations and the IJL deliverables were aligned. This is critical for success. Client Service (Jas and Sheri) also, very helpful. They are responsive, professional, and seem to be very vested in the success of their client. Will keep you posted!!
Reviewed Aug. 12, 2016
I am pleased to have the opportunity to recommend Kimberli as a Dating Director. She is so much more than that. She is fun, effective and has become a good friend. We love chatting and she never makes me feel like I am wasting her time. She knows that the more time spent getting to know a client, the better job she is able to do for you. If you are reading this, just call IJL and ask for Kimberly. You will have so much fun!!!
Reviewed Aug. 12, 2016
Kimberli seem to be trying hard even though the first 2 dates did not work out.
Reviewed Aug. 11, 2016
I am rather new to my experience with IJL. I've met 2 nice gentlemen so far and I feel like I am being matched with people who are closest to what I'm looking for.
Reviewed Aug. 10, 2016
1st coach - I thought that Myra (spelling name wrong) was very helpful with preparing me for my date. She reminded me that 'it is a date' so that I think about my wardrobe, opening introductions, and closing conversations to leave a positive vibe. Tips about how to handle the interaction were very helpful. Thank you.
Reviewed Aug. 6, 2016
I imagine I would be happier if I had met someone I would want to date again which is not the case with the two gentleman I have met.
Reviewed Aug. 6, 2016
My experience with the quality of my match was excellent. The level of communication proceeding the date was spot on. For a busy person such as myself is a no stress way to meet a compatible partner.
Reviewed Aug. 5, 2016
I love the venue that was picked for my date. It was very unique in respect to allowing for privacy; which gave myself and my date the opportunity to share information with one another. An added plus was the food was exceptional. Lisa was a wonderful lady to deal with in regards to call backs and making sure our time scheduled met to attain a successful date.
Reviewed Aug. 5, 2016
My coach session was extremely helpful. Shere was extremely easy to communicate with and made me feel very comfortable to ask my questions. I thought her feedback was very thoughtful and I'm sure will contribute to a successful first date!
Reviewed Aug. 5, 2016
Excellent match. Very compatible. Debbie did a great job in following up and making match work.
Reviewed Aug. 5, 2016
Sheri was a gem. Thorough and engaging! I'm so glad I got to have a face to face with staff from Its Just Lunch. Makes it so much more personal for me. Thanks!
Reviewed Aug. 5, 2016
Sheri was very professional and answered all my questions and concerns. It was obvious she is very experienced and knowledgeable.
Reviewed Aug. 5, 2016
The meeting went very well. Was comfortable and informative.
Reviewed Aug. 5, 2016
In my first 2 weeks on IJL I have had a very good experience. I have not been on a date yet but up to this point it has been great. Pilar my dating director is amazing, always returns my calls and makes me feel good about things. Sheri was great in our dating counseling session, had great answers and made me feel comfortable.
Reviewed Aug. 5, 2016
I'm just getting started and so far things are moving along. I excited with meeting someone special. My first coaching section was really good. Thank you.
Reviewed Aug. 4, 2016
Kimberli is great. She is the first one at IJL that I really enjoy working with!!!
Reviewed Aug. 2, 2016
I signed up for It's Just Lunch on a Wednesday afternoon. By Friday I was regretting my decision. [Wrong time, wrong decision for me.] I emailed my account coordinator Heather **, telling her I was not right for the program today and wanted to cancel (before we got started). I also called her on Monday AM. She assured me she would have someone call me back. Two days later and no one from It's Just Lunch has called me. I call each day, leave voice mail(s), but no one calls. I am STUNNED by poor customer service by a company. This is SUPPOSED to be all about customer service. Wow.
Reviewed Aug. 2, 2016
Job well done! Attentiveness, care taken in selections, response time and professionalism has been awesome.
Reviewed Aug. 2, 2016
I signed up with IJL in January and was so excited about the program. IJL took so much time in the beginning with me to understand what I'm looking for. However, since that time I have been extremely disappointed. Not one date!!! I'm a tall confident woman who likes tall men. The 1st two men they sent to me are the same height as I am - not interested. They sent one more that doesn't even live in the same city... NOT HAPPY WITH THIS SERVICE and want my money back.
Reviewed Aug. 2, 2016
I've been on 2 dates so far. The first was pleasant but no second date, the second went well and setting up a second date. Look forward to meeting more women.
Reviewed Aug. 1, 2016
I felt very comfortable speaking with Sheri, she knew I was nervous and this is very new for me and she made me feel so at ease with her. I was confident she knows her field and appreciated her tips and insight. I am looking forward to working with her over the course of meeting the right person to add to my life.
Reviewed Aug. 1, 2016
I'm new to the dating scene after 17 years and didn't want to do the trial and error method of finding someone to enjoy life with. I pondered the ways a person finds another and realized in this crazy world we live in, there must be a better way than going to bars, grocery stores or whatever. With It's Just Lunch, the uncertainties are mostly removed. They match you with someone that is vetted for you and is tailored to what you're looking for in a mate for life or just a friend to do things with. I recommend this service for people serious about finding the one you're looking for. PS I want to express my thanks to the good people I dealt with at IJL. Margaret, Kimberli & Nadine, thank you so much!
Reviewed Aug. 1, 2016
I really enjoyed my session with Sheri. She was very friendly and helpful. She made sure that my profile was correct, offered me tips and suggestions for a successful date, answered any questions that I might have, and she made me feel at ease. She explained the process, suggestions for conversations and attire, and post date follow up. All of it was very helpful.
Reviewed Aug. 1, 2016
Debbie and Sheri did a great job making me comfortable during my initial intake interview.
Reviewed Aug. 1, 2016
Sheri was friendly, efficient and encouraging. A great session!
Reviewed July 30, 2016
I enjoyed speaking with Sheri this past Thursday. I found her to be extremely professional and easy to talk too. I would definitely recommend her to others.
Reviewed July 29, 2016
She was very encouraging as I have not had a first date in several decades. She also gave me some pointers that I had not thought of.
Reviewed July 27, 2016
The person interviewing me did a great job. She was kind and gave helpful tips. It was a great experience!
Reviewed July 23, 2016
I was very pleased with the dating approach and coaching session. I am someone that tells people how to interview, so it was a lot aligned with sending a person on an interview, but more personable. I enjoyed the talk and it was informative and she welcomed my questions that I had. She covered all the bases and I felt confident going into the date. She was a very warm person and it was a nice experience.
Reviewed July 22, 2016
Had a lovely conversation with my coach and she was very informative and sweet.
Reviewed July 22, 2016
Sheri was very enthusiastic, positive, encouraging and informative. I enjoyed my session with her.
Reviewed July 22, 2016
She was amazing and kind! She help me feel at ease and gave me great advice!!!
Reviewed July 21, 2016
It's Just Lunch is a national and international franchise. I cannot comment on their operations outside of the US. However, this company has been successfully sued in New York for fraudulent claims to clients. I personally had a horrendous experience with them in San Francisco. After I began reading very negative YELP reviews of It's Just Lunch from all over the US, I understood my experience was far from unique. I am a public interest media professional now at work on a national expose of this fraudulent franchise. I have requested that Yelp reviewers send me their stories. There are MANY. I urge anyone considering giving money to this business to read YELP reviews in dozens of US cities. They tell the story, over and over again, of the ongoing fraudulent activities of this business. Do not waste your money!
Reviewed July 20, 2016
Sheri was friendly and helpful. She was patient and addressed all of my questions. The "practice responses" for me were very helpful. It was a warm welcome to kick off a very scary stage of life. :)
Reviewed July 19, 2016
I went into the session open minded but hesitant as I wasn't sure what we would cover and if it would be helpful. I adored my consultant and I felt like the time was well spent.
Reviewed July 18, 2016
Sheri was great to speak with and helpful in her advice and recommendations. I would recommend working with her to any new client of IJL's!
Reviewed July 18, 2016
Marlo, was fantastic. I felt I really connected well with her. I was passed on to Laquana and asked to reassign. The FaceTime meeting with Sheri I felt went very well!!! Took 2 weeks to get a meeting with her though. Wish I could mark higher.
Reviewed July 17, 2016
She was very nice and helpful, giving what I hope will be useful advise, but waiting to see what she will have to tell me once I have started dating and she gets feedback from the guys I see. Like that she is open to my contacting her with my concerns if need be, but haven't tried yet.
Reviewed July 17, 2016
Very professional and open experience. They walked me thru the process and were very helpful to any questions I had.
Reviewed July 16, 2016
Sheri was very friendly and helpful with suggestions for 1st dates. She asked questions about me and the person I would like to meet. She was very positive about finding someone I would enjoy meeting.
Reviewed July 15, 2016
My interview with Shari was very positive. She's an upbeat person, made me feel very comfortable, and fully answered all of my questions. I feel confident that my experience with IJL will be a safe and exciting one and hopefully bring a wonderful man into my life!
Reviewed July 15, 2016
Great matches, Great dates. I love this service.
Reviewed July 15, 2016
Excellent advice and she talked me through some good issues. Be more assertive. You know your stuff. Great assertiveness at the end but could have used more of that.
Reviewed July 14, 2016
I had a dating coaching and face to face interview with Sheri. It was a pleasure meeting and speaking with Sheri. I feel better and much more relaxed about going on my first date.
Reviewed July 13, 2016
I'm new to IJL but my single experience so far has been terrific. Right out of the box I was paired with a bright, beautiful woman who shares my phobia of being trapped on an airplane with nothing to read! So far, Debbie is batting 1000!
Reviewed July 12, 2016
Priscilla did an outstanding job with my date on Saturday. This was my best experience with a dating director yet with IJL. She arranged a date in my city with someone who was a pleasure to meet. She clearly read my profile considering my interests and what I think is important in dating.
Reviewed July 11, 2016
Marie is attentive and professional; I have been pleasantly surprised at how positive this experience has been.
Reviewed July 11, 2016
It was a pleasure to talk to Sheri and get her recommendations. I look forward to sharing my experiences with her and how I can get better in order to find the right woman for me. My goal is to find a wonderful life partner and with the help of Sheri. I am confident that will happen sooner than later.
Reviewed July 10, 2016
Debbie was very nice & although I haven't gone out on my date yet... I loved the way she wanted to match me up with a nice man! She knew just by talking with me on the phone that I was a very nice lady. Thank you Debbie!
Reviewed July 9, 2016
Coaching Session - The consultant was very informative, gave me good pointers for how to break the ice. She was flexible when the sound on our computers were not working.
Reviewed July 8, 2016
So far, I've had a great experience with IJL! My dating coaching session with Sheri was lots of fun. She took the time to get to know me and answer my questions and followed up with additional information on topics of interest to me. 5 Stars!
Reviewed July 8, 2016
All commitments made to me to date have been kept and communication has been excellent.
Reviewed July 7, 2016
My experience with IJL has been a great one so far! My rep Obed works hard to match me up with quality people and so far so good! I haven't found my ideal yet but we get closer with each introduction! I look forward to meeting others and thank you for your efforts!
Reviewed July 7, 2016
Since inception on 26th June I have an one hour conversation with Staci, a half hour conversation with Lisa and today a Skype interview with Sheri. All good and I am hopeful they know what I am looking for in a relationship and I look forward to getting some match suggestions sent to me. Thank you.
Reviewed July 6, 2016
It was fun talking to Sheri. She is very personable.
Reviewed July 6, 2016
They are very hard to reach once they have your money. They don't get back to you and string you along until your one month membership period is over. Then, they just say, "sorry your membership period is over." They were super friendly and responsive for the first week of membership. Then they switched me to a different contact person (dating specialist) in charge of me. I tried to talk to her. When she finally returned my call, she didn't listen to me, she was reading a script, it was obvious. Don't give them your money. They are not nice people.
Reviewed July 5, 2016
Face Time meeting - Everyone has been very sweet and kind...
Reviewed July 2, 2016
I am a widowed woman. Recently I moved to Hilton Head, SC. I called It's Just Lunch. Mike ** was the person that I spoke with. He assured me that I was making the right decision. He put a lengthy contract up and told me to sign. The service cost **. He then said something that I knew that I was being taken, but it was too late. He said "You are such a good catch..." How unprofessional. He wouldn't return phone calls. A few days later a nice sounding lady knew my information. She told me to meet her in Savannah, GA. She then claimed to not be affiliated with It's Just Lunch and wanted to get me into another contract. Mike ** sold my information. This company and this Mike ** person should be facing criminal charges.
Reviewed July 2, 2016
My experience so far in the short couple of months has been good! I've been on two dates and each one has gotten better and better. I am glad I joined!
Reviewed July 1, 2016
Having been divorced for over 20 years and absent from the dating scene for just as long, I have just completed my first dating experience with It's Just Lunch! I was sooooo nervous and I really almost turned around in retreat. I must have called the staff eight times en route... using every phone number I had for the company. Not one time were they not positive and supportive in getting me over this threshold and not one time were they not unavailable. The date was seamless, safe and lasted for about an hour and a half. There was no chemistry as far as a future date, but I was able to sit, talk, and enjoy lunch with a very respectful gentleman who paid the tab. The follow-up was within 24 hours with Kimberli, my dating director. She was very respondent to not only the feedback I gave on my future dating needs but also on the insight I was able to provide for the gentleman I was matched with this first time around.
Reviewed July 1, 2016
Very comfortable to speak with. Put me at ease.
Reviewed July 1, 2016
Sheri ** was an absolute joy to work with. My hopes are that the rest of the team will live up to my expectations of what was promised.
Reviewed July 1, 2016
I'm not usually one to write reviews but I feel compelled to let people know about my awful experience in the hopes that they will steer clear of this service. When I first signed up I was hopeful after spending an hour on the phone with a lovely lady named LeAnn who really got to know me and what I was looking for in a mate. I was hesitant to spend the money as this is VERY expensive but I got a good feeling from her. Then I come to find out that my Personal Dating Director (Princess) was someone entirely different who didn't get to know me at all and was just using the electronic profile LeAnn created to find my matches. This turned out to not be a very "personal" experience at all.
I did not get much communication from Princess and after going a long period between dates and not hearing anything I emailed and called and got no response. I ended up having to go through LeAnn to get a response from my "personal dating director." Pretty much every email I got was a canned message or response so really not much personal interaction at all. After being dissatisfied with my first 2 matches as they did not quite meet my criteria, I wanted to learn more about how the selection process works. I insisting on having a conversation with Princess about it and was flabbergasted by what I found out. That's right, flabbergasted.
Here's how it works: Your dating director will submit your profile to a pool and other so-called matchmakers will work to match up profiles which could take up to a few weeks. Your dating director will then get back a few profiles that supposedly best meet your criteria and she will reach out to you with the match she selects. If you turn the match down or can't work out a time that meets each person's schedule, then your profile will go back into the pool. This doesn't make much sense to me since your dating director had been given a few matches and you would think they can just go to the next one if the first selection doesn't work out. But no, the service insists that you be presented with the best possible match at that time and since some time has passed since those were selected, the process starts again from the beginning.
This whole process is convoluted and the fact that my "personal dating director" is not the one selecting my matches is even more ridiculous. Once again, the personal attention here is extremely lacking. After all of this and having 2 terrible dates I go a while without hearing anything and then get an email from Marie saying she is my new dating director. I heard nothing from Princess and got no communication about the transition, just an email out of nowhere. Marie said she was reviewing my file to learn about what I was looking for and was working to select my next match. I suggested that we should probably have a phone chat so she could get to know me on a more personal level instead of just reading a profile but she did not even respond to this. Again, no attempt at making a personal connection.
Whenever I reached out the service to express my dissatisfaction, I was told that I had to speak to my personal dating director. When I asked to speak to a manager I got the same response. They would not let me speak to anyone else and could care less about my satisfaction. I urge anyone who is considering signing up for this service to think again. It's Just Lunch is a fraud and they have multiple class action lawsuits against them so BEWARE.
Reviewed July 1, 2016
Sheri was professional and pleasant on the phone. She asked for my feedback on the date and gave me what feedback she could from my date's perspective. She asked good questions and listened to my responses.
Reviewed July 1, 2016
Sheri's tips were great. She was very easy to talk to.
Reviewed June 30, 2016
I have been on 4 dates through IJL. Each date was better and the communication with Mike at IJL as well as several other correspondents has been timely and easy. Thank you all for helping me.
Reviewed June 29, 2016
Pilar did a great job finding my first date. Her expertise as a dating coach is commendable. One week I interviewed, the next week Pilar had found my first date. I want to thank Pilar for helping me feel relax in this world of dating, for being concern, calling, checking to see how my date went.
Reviewed June 27, 2016
In this world of picky people, I am likely the most picky (except the gentlemen who I went out with who didn't click with me!!!). Working with Kimberli has been a very good experience for me. I am pleased at how she does not give up on me, tries to go the extra mile, so I won't have to drive it for the date, and genuinely makes me feel finding a match for me is not just work, but rather a goal. Definitely an asset to the IJL company. Given what she has to work with as for people to match, she is a wonderful "matchmaker." My rating reflects the responses from the dates, but if I could rate her efforts alone, she would get the full 5 Stars. Thank you, Kimberli!
Reviewed June 25, 2016
My first match was Karina and we enjoyed a nice evening. For a first match, the matching was better than I anticipated. Stephanie and Lisa have done a good job.
Reviewed June 24, 2016
Marie is a wonderful dating coordinator, very efficient, thoughtful and did a wonderful job coordinating my date with Antonio. She kept me informed of the date and he was a great match. We had a terrific time and had a lot in common and much to talk about. He gave me his number and we will most likely meet up again. I am very pleased with the match Marie coordinated and she is doing a wonderful job.
Reviewed June 24, 2016
Working with Lisa and Stephanie through my initial start-up steps and profile information. They are pleasant to work with, responsive and it has been a positive experience so far. It was just over 3 weeks and I had my first formal IJL date.
Reviewed June 24, 2016
Heather was very punctual, kind, nice and easy to talk to. She put me at ease, and answered all my questions.
Reviewed June 23, 2016
Heather was very professional. I enjoyed talking with her, she listened to what I had to say with genuine interest.
Reviewed June 23, 2016
The position of a dating director is an important one in the lives of his/her clients. Skilled matchmakers are good listeners and have an instinctive quality about finding individuals that might be a good fit for each other. An experienced dating director may actually be able to select individuals that might be far better for their clients than who they might have chosen on their own. I feel fortunate to be able to work with Debbie. My gut tells me that she is gifted in this regard and truly is invested in enhancing the lives with everyone she works with in this process. I am grateful for her friendship.
Reviewed June 23, 2016
Emilee was beautiful, sweet, and classy. We had great conversations, with a great a meal, and drinks throughout the whole night. I'm glad she felt comfortable enough around me. With that being said, I drove us to have drinks elsewhere on the second half of our date. I hope it works out, I like her a lot!
Reviewed June 23, 2016
I've been associated 28th IJL for 72 hrs but my experience so far has been thorough and efficient. Each time I speak to a representative they not only identify themselves but also ensure I understand their role. Lisa did my initial screening and it felt like I was talking to an old friend. I so appreciate her follow up calls and patience, as this is all new to me. I think George is going to be my "truth serum." I look forward to seeing how my interactions with him will be. Heather, I think she is the validator. She validated who I was. I must say, I've not shared this much info about myself before so time will tell all. I look forward to another opportunity in a few months to share my experiences.
Reviewed June 22, 2016
Kim is a good dating director. I have only had two dates but I feel she is doing her best to find the right person for me. She is committed to her job.
Reviewed June 21, 2016
I thought Heather was thorough to get directly to the point. This will be my first date with the agency. I am very optimistic about starting.
Reviewed June 21, 2016
Overall Kimerbli and Nadine have provided excellent service. I like how IJL sets everything up for me, so I have do as little work as possible. The restaurants that IJL uses are nice. I have no regrets about signing up with IJL. I only wish I got matches more frequently.
Reviewed June 18, 2016
Nice man, seemed a bit sad. But he was trim, had a fantastic career, we have similar values, religion and politics and he was nicely polite. Unfortunately no chemistry on my side, maybe his too. For me it was probably because he didn't take care of his teeth. Maybe a nice friend. I enjoyed the lunch.
Reviewed June 17, 2016
I am brand new to this process, but so far, everybody seems friendly and eager to help.
Reviewed June 17, 2016
Heather has an exceptional personality and made me feel comfortable over FaceTime. I would recommend her to my friends and family. Thank you for your time.
Reviewed June 16, 2016
I am new to It's Just Lunch and my experience has been great so far. The coaches have been very service oriented and interested in understanding me and my potential matches. They are really interested in finding matches that lead to a dating experience that is fun, enjoyable and exciting. My first date was awesome!
Reviewed June 16, 2016
I am a brand new member. So far, I find IJL to be non-responsive to me. They tend to ignore my emails. I have not seen a single profile yet. IJL was very eager to take my money. They were very organized when it came to billing. However, since I paid in full, I have not been impressed.
Reviewed June 16, 2016
I initially did not have a good experience at all. I really was so disappointed. Debbie made a HUGE difference. She is caring, really listens and take her time making the experience fun and enjoyable. I really feel like she is on my team. She is like a girlfriend to me.
Reviewed June 15, 2016
My matchmaker Lisa did not give up on me though it nearly took a year to find the right partner. Their follow-up team is as good. I recommend them thoroughly for anyone seeking a real partner with similar interests.
Reviewed June 15, 2016
Date - Gentleman was great. Restaurant was a very poor choice.
Reviewed June 14, 2016
Everyone I've met has been very nice and helpful explaining this new dating process for me.
Reviewed June 14, 2016
Thank you Pilar for matching me with a wonderful man with my values, including kindness and who also is educated like myself. I look forward to getting to know this gentleman even more.
Reviewed June 14, 2016
Obed has done a fine job searching for & setting up dates for me over the last 6 months. I'm ready for more! Go Obed!
Reviewed June 14, 2016
I have to say that I have not been very happy with IJL's service since I have joined. I was very specific in my match requirements, but I found that the information was not correctly recorded in the original intake interview. I am supposed to have a single dating director assigned to me but I have been switched to 4 separate dating directors in the last year with no prior warning or indication and have had few very dates or matches presented to me.
I am supposed to receive a response to any calls or emails within 1 business day according to the voicemail/email but I don't get any direct communication or feedback either by phone or by email unless I call and leave messages several times, although Marie has been the most helpful and communicative thus far. I feel the standard of IJL's service overall is not up to par for the high price being charged, in addition to paying for the meal individually at each date. I was also promised a coaching session as part of the contract, but no one has responded to set one up for me.
Reviewed June 13, 2016
Very happy with my experience. Heather was great.
Reviewed June 13, 2016
Everyone I have talked with to get set up in the system has been very helpful.
Reviewed June 13, 2016
Everyone has been really positive so far and I am excited for the next step of talking with my dating consultant.
Reviewed June 11, 2016
She's so sweet! Always answers my emails in a timely fashion! Best thing about Debbie is when we're on the phone together she speaks up, enunciates super terrific! I have hearing loss. Other reps I've had spoke too fast or too quiet or had such a heavy accent I still can't understand them...even after repeating themselves 3-4 times. No, I'm not joking. With Debbie I hear and understand her 100% of the time and she doesn't have to repeat herself. Appreciate her, I sure do!
Reviewed June 9, 2016
Having the right dating coach is critical to the experience at IJL. Now that I have an excellent coach things are going very well. But the first six months with the wrong coach was painful.
Reviewed June 8, 2016
I am Fairly Happy with the service, being I just joined in December of last year. They have kept their word about how many dates you get. All of the workers are great at being courteous and satisfying their clients. Debbie was great with dealing with my timing of putting my account on hold and I recently just took the hold off. I don't think I'm continuing my membership once it's up in August. I feel the expense is way too much for me. For six months, I thought it would be less than what I paid. But overall, would recommended service to a friend, if they have that type of money.
Reviewed June 8, 2016
It's kind of hard to rate my experience with IJL when I've only been with the organization for a few days, but so far so good. Everyone has been very nice and I'm looking forward to my first date this weekend.
Reviewed June 7, 2016
I am greatly thankful that Priscilla is now working with me because overall the IJL experience has been horrible for me. So this 3 star rating is to reflect that I am satisfied with Priscilla and actually I would rate Priscilla a 5 star because she is a great communicator, compassionate, caring and gives superior client service. From my perspective, the rest of the IJL experience outside of Priscilla has been horrible. Priscilla is so good that she could work in a number of different industries and with many different clients because she gives superior service.
Reviewed June 7, 2016
Tired of online dating, I signed up for It's Just Lunch to see if there was a better way. While I think the experience is different for everyone, my early dates were pretty much a "learning" experience for both me and my IJL matchmaker(s). It seemed every date was arranged by someone different though and I didn't feel that the staff cared much about the process. My dates were average, nothing to write home about, and I felt like they were chosen pretty randomly. Not much different than what was happening with my online selections.
Recently, however, I was assigned to Phabienne as my matchmaker and things have changed dramatically. She is always upbeat and interested when she calls with a match, does good follow-up, and attempts to find matches that meet my requirements, and has taken the time to get to know my interests even though our contact is primarily via phone. She gets excited about positive feedback but sincerely listens to the constructive feedback as well. While I've not met anyone that's caught my attention so far, I think my matchmaker is really working to find me the right matches. Thanks Phabienne!
Reviewed June 7, 2016
Heather was easy to communicate with. Pleasant personality and helpful.
Reviewed June 7, 2016
If this was the first match, then the next matches might also be great.
Reviewed June 6, 2016
I signed up for IJL, not really sure what to expect. So far, my experience has been very positive. I've heard from three different dating managers in the IJL company -- often enough but not too often, if that makes sense. The communication with this company is very good, and yet protected by only first names. I like that a lot. I have already been referred for a first date/been sent a dating profile of an eligible man who is close to my age, looks nice, and has some similar interests in common with me. I am looking forward to my first date!
Reviewed June 4, 2016
IJL is a great way to meet new people that a person would never have the opportunity to meet. Lisa and Stephanie have made my experience with IJL very enjoyable. They have taken the leg work for match making and have done an exceptional job finding great matches for myself. With the speed of the business world today they have made dating fun for me again by providing great matches. IJL is the best dating service I have ever used.
Reviewed June 2, 2016
Julie and Debbie were very professional and were a pleasure to work with. What a great team! So far it has been a wonderful and fun experience! Thank you!
Reviewed June 2, 2016
I feel that Kimberli is genuinely working on my behalf. She encourages me to give her feedback and input, and it feels like she is trying to hear me and understand what I am saying. She approaches our client/dating director relationship as us working together as a team.
Reviewed May 31, 2016
I joined It's Just Lunch about a year and a half ago. It took that long to complete the 6 dates. I had 2 no shows and 1 date that was so far off of what I wanted. Now overall the dates were good but unfortunately none of them have worked out.
It's Just Lunch Company Information
- Company Name:
- It's Just Lunch
- Website:
- www.itsjustlunch.com
