
It's Just Lunch Reviews
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About It's Just Lunch
It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.
- Guaranteed face-to-face dates
- Free onboarding interview
- Customized membership plans
- Fully confidential
- Lengthy process
- Can be pricey
It's Just Lunch Reviews
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Reviewed June 25, 2015
** was warm, friendly, helpful and a very good listener. She was forceful only when she sensed that I was stuck in a place from which it would be difficult for me to grow. She offered some very positive tips on how to get past certain of my own "problem" issues and did so in a way that was not harmful to me. Her professionalism and positive demeanor made me feel much more confident that I made the right choice by joining IJL.
Reviewed June 25, 2015
I really enjoyed my session with ** and found her tips positive and useful. The session was an open dialogue format. ** was genuine in knowing about my previous dating experiences, my interactions with my dates, and their responses to me. I feel confident that IJL will be able to match me with a potential husband.
Reviewed June 25, 2015
I really enjoyed talking with **. It's been a long time since I've had a first date and she helped me to think about some things that I wouldn't have thought about otherwise. In cases in which I was already all squared away, she didn't belabor any points, but on topics on which I had questions, she was helpful, patient, and insightful. I look forward to our second call. Thanks **!
Reviewed June 25, 2015
In my various conversations and emails with **, I have found her to be personal and anxious to please me as a customer. I have asked her straightforward questions and received honest answers for my concerns. When my date was cancelled, she went above and beyond to make absolutely sure I was aware of this fact. I feel she has great potential as a dating director.
Reviewed June 24, 2015
If everyone at IJL has the positive energy and insightful suggestions to dating, this should be a great experience for me! Looking forward to my first match!!! Thanks, **!
Reviewed June 24, 2015
I found **'s comments insightful and her suggestions helpful. I will definitely be implementing some of discussion during my next date! Very useful!
Reviewed June 24, 2015
I really enjoyed my session with **. Really feel the dating information she shared will be very useful. ** also has a warm personality, easy to talk to.
Reviewed June 24, 2015
** was simply amazing, she had great energy, good tips and answer all of my questions.
Reviewed June 23, 2015
I really enjoyed my session with ** and hope to continue working with her in the future.
Reviewed June 23, 2015
I am very happy with my current representative's great customer service.
Reviewed June 23, 2015
** did a great job on her call today. She is a great listener.
Reviewed June 22, 2015
I want to compliment my sr date dir ** -- charming, prompt, superb, whether deal with matches, concerns, logistics. Makes IJL experience enjoyable. Correction we discussed. Agreed take my case off temporary hold 1st wk Sept. 2015, not 2016. Prior email, mutually contact. Exciting matches beyond July 1 surgery and Aug. family vacation, great summer.
Reviewed June 22, 2015
The coaching session I had with ** was very helpful. She made me feel comfortable and gave suggestions on what to wear and talk about on a first date. I will definitely reach out to her if I have any questions in the future.
Reviewed June 22, 2015
** has a great personality and was very helpful with explaining the IJL process. I enjoyed talking with her.
Reviewed June 22, 2015
Good session with **. Looking forward to hearing from IJL to actually get some connections going.
Reviewed June 22, 2015
My session with ** was packed with a lot of great tips. I enjoyed it thoroughly.
Reviewed June 22, 2015
Several times you asked me where I would like my dates to take place and each time I said not New York City. You continually tried to schedule events in NYC. At the beginning of the program you told me my dates would be in Morristown, NJ. I believe you mislead people who pay your expensive fees. I would like my money refunded.
Reviewed June 21, 2015
So far ** has been very personal and helpful in this new experience and is an asset to the company and its clients.
Reviewed June 21, 2015
** was very good for my first dating coach session. She gave me great tips.
Reviewed June 21, 2015
I really enjoyed my session with **. It was light, informative and met my needs.
Reviewed June 20, 2015
All of the ladies I have spoken with on the phone have been very cheerful and professional so far. I have not yet received any of the services this business provides so there really isn't much more to comment on other than they have me quite excited about it!
Reviewed June 20, 2015
Having not dated for many years ** gave me helpful tips for my first date. She assured me that I was in good hands and that IJL would select good matches for me. ** had a great sense of humour and made me feel comfortable. I look forward to my first match. Thanks in advance!!!
Reviewed June 20, 2015
I have enjoyed working with the "It's Just Lunch" staff. The dates I have been on were interesting & convenient, due to my busy lifestyle. This dating service is wonderful for any professional with a hectic schedule. I would recommend trying their services.
Reviewed June 20, 2015
Dating Coach Session today - Great experience! Ty.
Reviewed June 20, 2015
** was very caring. She had a lot of date information for me which will help me with my dates. Thank you for helping me find someone special.
Reviewed June 19, 2015
I wish it was longer and more specific questions were asked.
Reviewed June 19, 2015
** was great as I really enjoyed her positive personality and her insight on the world of successful dating. I can't wait to get out there with all of the great tips she shared with me. Thanks **.
Reviewed June 18, 2015
My experience working with my dating team ** at It’s Just Lunch has been exciting! I am looking forward to more quality matches and meeting interesting and driven people.
Reviewed June 18, 2015
** helped me during my date "coaching session" so much. It's been a while since I've been single, so I appreciated her guidance.
Reviewed June 18, 2015
I enjoyed very much to speak with **. ** is a very smart, intelligent, she has expensive experienced and knowledge in match dating. I was so comfortable to speak with her and learned a great deal from her as well as I shared my experience and interests with her. I want to give ** the highest recommendation and reward for being the most wonderful member of It's Just Lunch. I just loved her personality. I wish ** a lot of success in her career and future at IJL.
Reviewed June 18, 2015
I really get the sense that ** loves her job and that she really wants to find the perfect match for me. I hope she does! It will be a win - win for both of us. She is hard-working, easy to talk to, and she really listens to what I have to say. Thank you **!
Reviewed June 17, 2015
I just wanted to dash off a note of appreciation for the time I spent with ** on the phone earlier this week. Her enthusiasm and insights were very valuable. It's nice to know that she is on the It's Just Lunch Team!
Reviewed June 16, 2015
** was very friendly and I felt comfortable speaking with her. I felt I was with a girlfriend and not a stranger. I liked the tips she gave me.
Reviewed June 16, 2015
This was my 3rd date, and finally I met someone I could relate to, thanks to **. She seemed to understand what I was saying, and although I did not hear back from the nice man that I went to dinner with, he is the first one I exchanged cards with, and would actually want to see a second time. Thanks to her, I am willing to try a 4th date.
Reviewed June 16, 2015
I really enjoyed my session with ** and I feel more confident to go on my first date! Thank you, **!
Reviewed June 16, 2015
I had my It's Just Lunch interview with **. I found her to be very easy to talk to, and she made me feel comfortable discussing who I am and the type of person I'm looking for. ** seemed to understand me and set up my first date within a week. I was very pleased with the location and the person I met. ** really got it right!
Reviewed June 16, 2015
I have had an excellent experience with IJL. Their staff is professional and really cares about getting you great matches. I was a bit skeptical in the beginning but would recommend IJL to anyone now that I have firsthand knowledge.
Reviewed June 15, 2015
I'm very happy with **. She has renewed my confidence in what I heard Just for Lunch was all about. ** did not do a good job -- she never called back until after two or three rings, and then only when I emailed her frustrated. She didn't take time to find the right person at all. ** on the other hand, took the time to understand, wanted to know my likes and dislikes and reviewed the person with me and why she felt it was a good fit. Her first date she set up with me was very good and I'm also excited about meeting my second one. ** matches are dead on. Thank you!
Reviewed June 15, 2015
Date coaching session with ** was very helpful, I enjoyed the conversation. Thanks.
Reviewed June 14, 2015
IJL is a huge scam. They spent over an hour on the phone "getting to know me" then didn't listen to any of my deal breakers. When I called them out on it after several terrible matches, they said I told them I didn't have any deal breakers. Definitely not true! But oh so convenient for them to not bother to record any of my interests so they can match me with any loser and then say that it's my fault for "not telling them." They're liars and scam artists and I need everyone considering them to know. Plus they ripped me off. I never even got the minimum number of dates. I had the last "date" stand me up (I don't believe for a second that this person ever existed, this was after I started questioning them) and they counted that as my 5th.
Reviewed June 13, 2015
The matches from It's Just Lunch get better the more dates you go on. The last few dates I've gone on have been a lot better matches than the initial ones. They do a very good job of zeroing in on what it is you want from a potential match. At first there is a lot of I'm not sure if this person is the right match but it gets better the more dates you go on. ** has made it a very positive experience and done a very good job of making sure the match fits.
Reviewed June 13, 2015
I enjoyed my session with ** and found her to be friendly and helpful.
Reviewed June 12, 2015
I wanted to come on and say that I am having a very good experience working with IJL, ** has been pleasant to work with and accountable which I appreciate. I am comfortable what he is doing and who he has been presenting me as matches. Overall good experience.
Reviewed June 12, 2015
** was very helpful and the session was most pleasant. Seems as though I was talking with an long lost friend. Looking forward to visiting with her in the future.
Reviewed June 12, 2015
I had an informative and enjoyable coaching session with ** on May 18th. She provided me with a great deal of talking points and questions that I could use on dates and she demonstrated confidence in my potential for improving my dating experience. She kept my mind at ease and allowed me to be candid about myself. Great job **!
Reviewed June 11, 2015
It was great speaking with ** today. She is delightful, caring, supportive, and concerned for my well being! Thanks, **. :)
Reviewed June 11, 2015
I enjoyed my dating coaching conversation with **. It was not only helpful but also a great refresher. I highly recommend this process before your first date!
Reviewed June 11, 2015
I really liked my session with **. She helped me validate my thoughts and comments about certain situations before, during and after a date and helped me understand things from a lady's perspective.
Reviewed June 11, 2015
I really enjoyed my session with **. It was a good review of things I already knew but she also gave me some tips and suggestions that I was not aware of before. It helped me feel more confident. I greatly appreciated the opportunity to talk with her!
Reviewed June 10, 2015
The session with ** was informative. She created a comfortable relaxed conversation, and provide some important information.
Reviewed June 10, 2015
My session with ** was extremely helpful. Great tips!
Reviewed June 10, 2015
Talking to ** was very helpful. She gave me some good tips on how to deal with uncomfortable questions. This will make me feel more relaxed when I go on my dates, since this is very new to me, being married for a long time and not going out on many dates. Looking forward to this experience.
Reviewed June 9, 2015
** was kind, encouraging, and understanding while she went over dating tips with me. I am nervous and excited about dating again, ** helped me feel more confident.
Reviewed June 9, 2015
I definitely appreciate the work ** does in finding and arranging amazing dates for me! I know in working with her that we are on the same page as well as working toward the same end -- that of "finding Ms. Right." I'm definitely excited about my upcoming date arranged by ** and am ready to put my best foot forward!
Reviewed June 9, 2015
I thought the service was very useful for some quick pointers. I am not naturally a timid individual so there wasn't any "new revelation" I had but definitely was nice to talk with someone about the subject.
Reviewed June 8, 2015
** was awesome! Thank you so much for going through those body language and flirting tips! I think it will really help me.
Reviewed June 8, 2015
My session with ** was very pleasant. She didn't make me feel as if she was talking down to me but a friend helping me along in the dating process. The time she took to follow-up with an email was thoughtful as well.
Reviewed June 8, 2015
My session with ** was very helpful and positive! She was able to quickly understand my needs and answer all my questions. Good job! IJL does have a strange policy about not permitting clients to see their profiles directly and check them for accuracy. I have written a message to their corporate office to see if it can be changed.
Reviewed June 6, 2015
My coach session with ** was wonderful. She provided me with a lot of tips and ideas so that I can improve my dating experiences. I am looking forward to using the tips that ** provided me with.
Reviewed June 6, 2015
Good experience so far. Team effort personal attention is key.
Reviewed June 6, 2015
I joined IJL in October 2014. As mentioned in a few of the other reviews, the sales portion of the process is borderline aggressive with follow-up, quota driven I suppose. I could list all of the miscommunication and inaccuracy, not enough character space in text box. Customer service system breakdowns. Failure to highlight that your membership can expire with a max # of date declines. The amount of money you pay is not worth it. Perhaps, your geographic location may impact the quality of your experience. NYC is lacking. The employees don't feel invested, perhaps underpaid and part-timers. They don't appear happy with their roles and can come off dismissive as well sarcastic. Customer Service training should be considered and company packages restructured for maximum satisfaction.
I just received a call a few weeks ago stating that I should re-enroll. Note- I have only had one date and declined another. I called and rep said the system says I had two successful dates and she did not have enough info in her system and for me to call customer care. I did and they said they too could not assist and that I would hear from management within 24 hours. I get an email from a Sr. Manager requesting my availability for a date with a person name ** when I never called to request. My membership was on hold at my request with a year contract. I was simply responding to the request to re-enroll. Ugh! I emailed for clarity and if I've heard back from them, you have. I hope they rectify my situation. I will have my last date and be on my merry way. I'm a very easy going person and always recommend companies that pride themselves on excellent service and quality experience. I am less than impressed.
Reviewed June 5, 2015
Dating coach ** was very pleasant and informative.
Reviewed June 5, 2015
My orientation session with ** was very good. She not only informed me of some of the common areas of concern for most newly dating people, but listened to me about my concerns and questions to gauge where I was mentally and emotionally regarding dating. She was professional, welcoming and very nice to speak with. I learned two main topics from her that I may be able to implement very soon!
Reviewed June 5, 2015
** was easy to talk to and instantly understood my comments. She has good advice that I will remember on my dates.
Reviewed June 5, 2015
My coaching session with ** was extremely helpful! She gave me some suggestions I had not thought of, things like how to ask meaningful questions and not sound like I'm 'interviewing'. Also, how to identify with what my partner shares with me, letting them know I am truly interested and emotionally engaged in what they are saying. Finally, to do some research of upcoming events and be ready to help plan the next date if appropriate. I'm so glad IJL is offering this service!
Reviewed June 5, 2015
Date Coach, ** was wonderful to talk to. Energetic, interested and very positive.
Reviewed June 5, 2015
Informative session with **.
Reviewed June 5, 2015
The experience with my coordinator, **, was great. She was very open and truthful about the details of my date and very responsive to my feedback. I have enjoyed working with her!
Reviewed June 4, 2015
I enjoyed speaking with ** in advance of my first date. She gave me some useful information.
Reviewed June 4, 2015
** is my new dating director and recently set me up on a great date. Although the date wasn't a match for both sides, it still and finally met the mark on what I am looking for. I look forward to working with ** in the near future on an another date. I am glad ** understands my needs.
Reviewed June 4, 2015
I found **'s words very pleasant, enlightening and encouraging! I feel she has given my confidence a boost and am ready to put all her good tips into action during my first dating encounter. I am sure she has put many others ahead of the game also!
Reviewed June 4, 2015
My experience has been good. I am seeing someone on a regular basis. We are seeing where our relationship will go. ** have been able to find someone with qualities I was looking for. They have given me many options and I was able to help them narrow it down the type of women I was interested in meeting.
Reviewed June 4, 2015
The IJL staff have been amazing, welcoming and reassuring through this process. ** are true professionals. They make the experience so easy and very comfortable at the same time. I feel like we are lifelong friends.
Reviewed June 4, 2015
** was extraordinary. I enjoyed much her advice and dating tips. She showed a genuine interest for me to succeed in the dating experience. Her energy level was great!
Reviewed June 4, 2015
Signed up for IJL three months ago and have not been on a date yet. While I am patient and understand that the potential match pool may not be there, the communication is lacking and I am not sure if this is the case or what the hold up is. I was assured that I would be updated biweekly to keep me in the loop but so far, I have been updated once with a generic email. I heard more from ILJ during the sales process when they were hoping to get my business and very little since. My coaching interview was great but otherwise, disappointed thus far in the service.
Reviewed June 3, 2015
It has been a very experience, the quality of the service is very discrete and very efficient!
Reviewed June 3, 2015
THANK YOU FOR ASKING FOR MY FEEDBACK. Obviously, it's a difficult time for It's Just Lunch. And I'm hoping things get better. My experiences with It's Just Lunch have been barely satisfactory. I was promised by ** if I joined by the Friday, the fee would be $2500 for four dates; so I called by the Friday and he was never given the message by **. Then when I connected with ** on Monday, he said the fee would be $2800 for four dates, maybe for six dates. And now it's over a six month period. I paid.
Of course I felt cheated. I feel your staff isn't really on the ball. The enthusiastic script they read me every time has finally lost its luster. Particularly when one of my ever-changing personal dating experts said how excited she was that I was going to meet someone named **. AND I HAD ALREADY MET HIM! Also I had to report a change in my email address three times. No one had brought my records up to date so I missed two emails.
I don't really feel seen by whoever is finding me men. For one thing they address me by my middle name (**) when I am known by my first name (**). Not only do I not feel seen by whoever is finding me my dates, but they do not seem to have a grasp on who the guys are: The last date (perfectly nice) was a limo driver, they told me he was in retail. As it turned out, I was much more sophisticated and cultured than he was; especially re the art of therapy (my old career, which may be his next). Obviously it’s a difficult time for It’s Just Lunch. And I’m hoping things get better. STILL HOPEFUL, LOOKING FORWARD TO MY NEXT DATE!
Reviewed June 3, 2015
I enjoyed my session with **. I found her dating tip to be very useful! Thank you!
Reviewed June 3, 2015
My interview with ** went very well. She was so helpful, friendly, and made me feel comfortable. She gave me great advice and was able to answer all my questions. She even told me if I thought of anything else to please give her a call. Thanks so much.
Reviewed June 2, 2015
** is a very sharp person and I appreciated the time she spent with me today. I think I learned a lot about perspectives in dating. I am very satisfied with our conversation.
Reviewed June 2, 2015
** was very helpful and has a positive, upbeat personality that is reassuring. I would feel comfortable asking her for more help if I need it.
Reviewed June 2, 2015
Dating consultation - ** was fantastic!
Reviewed June 1, 2015
** was professional, encouraging and specific with me on my phone interview today. She gave some specific pointers about topics to possibly talk about with my date that will help me to see if he's a person I'd like to get to know more. I look forward to more conversations with ** as she put me at ease and made me feel like I mattered.
Reviewed June 1, 2015
My experience with my dating director ** has been great. She promptly returns emails and phone calls. In addition, she is attentive to what I am looking for and listen to my feedback. She provides great customer service.
Reviewed June 1, 2015
** is a very positive person. She was open to all of my questions, and provided excellent information regarding my first date. Most helpful was her reminder that this was just a "meet for a drink" event. Although the first date was not a match, the gentleman was very nice. Thank you, **.
Reviewed June 1, 2015
** was great. It was nice to learn from her some dating tips! I look forward to my first match and hopefully speaking with ** again.
Reviewed June 1, 2015
I feel confident that ** will be able to help me in finding a lady while working with my busy schedule.
Reviewed May 31, 2015
I spoke with ** for my date coaching orientation. She was extremely helpful, honest, and insightful -- gave some great suggestions and some phrasing I could use on questions that have always stumped me. :-)
Reviewed May 30, 2015
I enjoyed my session with ** and found it very helpful.
Reviewed May 29, 2015
My coaching session with ** was helpful and left me excited about the next step. I will put her suggestions to good use.
Reviewed May 29, 2015
** was assigned to coach me during my first date. She is very easy to talk to and quite knowledgeable about dating do's and don'ts. I really enjoyed my session with her.
Reviewed May 29, 2015
My coach was very nice on the phone the short conversation.
Reviewed May 29, 2015
Initially, I had a rough starts with IJL with poor responsiveness and matches. However, that all changed when ** became my advisor. She seemed stretched pretty thin and covered Murillo areas across the country. But she took time to get to know me and understand what I was looking for in a match. She returned calls and emails and was ALWAYS professional and courteous. ** gave me the service I paid for. I have not found the right match but that has been more a reflection of me and not ** matches.
Reviewed May 29, 2015
** was very understanding of and adapted to my limited first date experience. She provided suggestions and offered assistance while putting me to ease. I now have tools to help the first date experience! Nice work **!
Reviewed May 29, 2015
I simply wanted to tell you how much I appreciated my session with **. She's not only cordial, but professional, positive and frankly motivating. You're fortunate to have her on your team. Thanks for listening to my comments.
Reviewed May 29, 2015
** did a great job guiding me through some of the basics.... things I should have learned a LONG time ago... Basics that could have saved me from making the bad relationship decisions that I did early on in life. Really appreciated her compassion for where I am today and how to make the "next round" go better!!
Reviewed May 29, 2015
Speaking with ** was a positive experience. She was very easy to talk to and very helpful. I am looking forward to meeting new people. She gave me insight and helpful advice. I feel better prepared to go out and have fun and to use my time wisely.
Reviewed May 28, 2015
I really enjoyed my conversation with **. ** was very friendly and provided excellent advice and tips.
Reviewed May 28, 2015
My meeting with ** went smoothly and she made me feel very comfortable about the process. She took time to understand who I am as a person, which of course helps with the search!
Reviewed May 28, 2015
I really enjoyed my session with **, she called me at the scheduled time, I got answers to most of my burning questions. ** tackled the dating DOs and DONTs, which I for sure will be applying during my future dates. I think I leave a great impression on the first few dates, but don't get much of a long term follow through afterwards. It would be great to receive a coaching session after a few dates, this way I will have more specific questions and concerns to discuss. I am committed to follow ** advise and have fun on my dates no matter what the outcome is.
Reviewed May 27, 2015
The coaching session was very positive. ** presented a few situations and conversation questions that I had not thought about and recommended thoughtful suggestions and responses. I have not been in the dating situation for a while and it was great confidence builder.
Reviewed May 27, 2015
I enjoyed my orientation session with **. It was informative and insightful.
Reviewed May 27, 2015
My experience working with ** at It's Just Lunch has been fun and I am looking forward to more great matches and meeting more interesting and fun people. They make me feel comfortable and secure that the dates will go off without a hitch and that my future matches will be even better.
Reviewed May 26, 2015
I just want to say that ** has provided excellent service in matching me with high quality dates that are very desirable for a long term relationship. Thanks again.
Reviewed May 26, 2015
** was great! She had a lot of great tips and suggestions for me!
Reviewed May 24, 2015
** made me feel comfortable and was very kind and helpful!
Reviewed May 24, 2015
I really enjoyed my session with ** and thought she had some solid advice.
Reviewed May 23, 2015
The session with ** was great. She is very personable, and very easy to talk to. ** seems to truly care about me and my time. She gave great advice!
Reviewed May 23, 2015
I had a wonderful conversation with **. She was informative, and had some good tips on how to set up another date with the same person. Having gone through this "type" of process before with another MM service, I certainly found ** to be intuitive and was able to answer my questions w/o hesitation. Thanks **.
Reviewed May 23, 2015
Great talking to **. Useful tips. She was very helpful.
Reviewed May 22, 2015
It was helpful and reassuring. It also confirmed that I had a good plan and gave me confidence.
Reviewed May 22, 2015
** was very helpful. She rescheduled my session promptly after it was previously cancelled. Thank you **.
Reviewed May 22, 2015
I was pleased with the demeanor of the interviewer.
Reviewed May 22, 2015
I had a very helpful session with ** and found her tips positive and useful. She was very easy to talk to and ask very pertinent questions.
Reviewed May 22, 2015
** gave a lot of helpful dating hints and some dos and don'ts. Very helpful information was given and definitely put me more at ease.
Reviewed May 22, 2015
** was great! She provided lots of good tips, including how express interest or to respectfully end a date. I'm still considering if I should use a nickname or not.
Reviewed May 21, 2015
** made me feel comfortable and at ease. She provided excellent advice and made detailed recommendations that I will surely put to use. I look forward to connecting with her after my dating experience to debrief and receive constructive feedback. ** was a very positive help!
Reviewed May 21, 2015
** is the best Dating Director ever! This last weekend she set me up on data with a match that had all the qualities I am looking. I had one of the best and most fun dates I have had in long time. ** rocks!
Reviewed May 20, 2015
I had a great conversation with **. She was very helpful and informative and look forward to moving on in the process.
Reviewed May 20, 2015
I really enjoyed my coaching call with **. It's a great resource to have her available now and as I go through the dating process.
Reviewed May 20, 2015
I really enjoyed my session with ** and feel ready to take on the world. She gave me practical, insightful data and helped me to gain a different perspective of how to answer truthfully but within reason and with a positive slant for all.
Reviewed May 20, 2015
I really enjoyed speaking with my dating coach, **. She shared concrete and positive tips for the first date, and answered my questions thoughtfully and completely.
Reviewed May 20, 2015
** was very helpful. She gave me some really good insights into small things I can do to enhance the dating experience. I would advise people to take advantage of the session.
Reviewed May 20, 2015
The coaching session with ** was positive, instilled confidence and got me looking forward to my first date.
Reviewed May 20, 2015
I so enjoyed working w/ **, she was informative, knowledgeable, and very well versed. I wish I could have had more time and coaching via phone. She had and brought me to another way of thinking. Thank You.
Reviewed May 19, 2015
Today's coaching session with ** was fantastic. ** provided valuable information which will enhance my dating experience. Thanks **!
Reviewed May 19, 2015
** was very helpful and insightful regarding dating tips and common etiquette on a first date. Although a lot of the information was very "common sense," it was a nice reminder, and she was great at answering all the questions I had.
Reviewed May 19, 2015
My coaching session with ** was very helpful. I was married for 18 years so needed a real refresher. She was professional, yet empathetic to my situation. I know her guidance will help me on this journey!
Reviewed May 19, 2015
**, was personal, sincere for assistance and understood the about matches.
Reviewed May 19, 2015
Online coaching session went well and I was completely comfortable with any and all input and suggestions.
Reviewed May 19, 2015
** had some wonderful and insightful comments in our session today. She clearly knew who I was and what motivated me ahead of time. She tailored our time together to focus on things that would help ME. I look forward to being able to practice these ideas!
Reviewed May 19, 2015
Advertised as a professional dating service for busy professionals; experience was anything but professional. I entered into a contract with IJL in October 2014. The service was advertised as a great solution for busy, working professionals, and I paid $3000 upfront for 6 months or 6 matches. Things started poorly when the first match failed to show up for the first date. They reassured me that this was just a horrible anomaly of their services. Things continued to decline. I found out that they were misrepresenting everything from my age to my profession to my vacation schedule. They also set me up with non-clients and could not provide details around if the non-clients went through the same background checks that they assured me all the matches had been through.
Then there was my experience with **... She had set up a match (which involved her attempting to read off a laundry list of random facts about this gentleman), and she asked for my availability. I explained that I would be available on Monday evening if it was in my neighborhood since I would be in meetings until late in the evening. She emailed me a date location that was an hour away without LA traffic. I immediately responded that I would not be able to make that work, and I would either need a new location or a new date/time. I did not hear back until the day of the date.
When I received the first voicemail explaining that she would not be making any changes, I emailed her explaining that I was in meetings and traveling with my boss all day and would be unable to speak on the phone (as planning a dinner date in front of your boss and clients is less than professional). Given that they are marketing to professionals, I would not have thought that this would escalate.
Over the next three hours, I received 12 missed calls and 8 voicemails from **. I continued to email her that I was unable to talk on the phone and requested email communication. The request was either a different location or rescheduling the date. She was the utmost rudest person I have ever dealt with in any situation, which is unacceptable for a company I have paid for services. The voicemails from ** ranged from suggesting a new location to then refusing to change the location to refusing to allow me to speak to anyone else in the organization to informing me that she was terminating my membership to emailing me that she was looking for my next match. I reached out to multiple customer service representatives asking to speak to anyone except for **, and I was constantly referred back to her.
I have overall been unimpressed with their services, but this set me over the edge. They have bounced me around through 4 different "matchmakers", none of whom seemed to have any idea what they were doing. One woman who interviewed me informed me that her previous job was interviewing for people adopting a dog. It was a bit insulting that this was what I was paying for.
Further, every time I gave them feedback (such as a restaurant that was not a good date spot or a personality trait or characteristic that was lacking in a match), they did nothing to show that they were listening to me. I felt like they just spun a Rolodex of rejects and set me up with whoever came up. At one point I mentioned that I valued education, and they told me it was unreasonable to use education status as a requirement. What sort of professional service is this? I have since filed complaints with the Department of Consumer Affairs, Better Business Bureau, and have asked to be added to the class action suit in an attempt to get a refund.
Reviewed May 18, 2015
Big thanks to ** for making my It's Just Lunch dates something to look forward to - I'm confident that they will find matches that are fun and suited just for me!
Reviewed May 18, 2015
** was so attentive, gentle and makes me feel appreciated and I like to be treated as the only one. Thank you **.
Reviewed May 18, 2015
I really enjoyed my session with **. She helped me come up with different ideas and ways to handle situations that I'm not comfortable with.
Reviewed May 17, 2015
** was very positive and understanding. Her advice felt very much on target. Thank you, **!
Reviewed May 16, 2015
I had a very pleasant session with **, my IJL dating coach. I date somewhat frequently but found that she had lots to tell me that was insightful and helpful.
Reviewed May 15, 2015
I was not sure what to expect at first but I am finding that things are continuing to improve. This isn't perfect but it's at times fun at times disappointing but always exciting getting to meet new people and having fun experiences is what I signed up for. I am pleased. Thank you ** keep up the good work.
Reviewed May 15, 2015
Talking to ** was as if I were talking to an old friend. She is informative and was able to answer all my questions in a professional yet fun way. I was very comfortable talking to her and truly enjoyed the experience.
Reviewed May 15, 2015
The cost of IJL compared to dating websites is not worth it. Only one IJL date was a good enough match to result in additional dates. I had different dating advisor and only the first one took time to get to know me, what I'm looking for in a relationship.
Reviewed May 15, 2015
I really enjoyed my session with **. She helped me figure out how to answer some possible tough dating questions and gave me good ideas about how to make the most of my date and make a good impression and to have fun.
Reviewed May 15, 2015
Very patient and caring woman.
Reviewed May 15, 2015
Initial Coaching Session - ** was an excellent teacher. She brought me up to speed thoroughly & pleasantly. She was mindful of our time too. Perfect!
Reviewed May 15, 2015
** did a good job. She helped me think of things to prepare myself for successful dating.
Reviewed May 15, 2015
I really enjoyed my session with **. She was very helpful and upbeat, and provided quite a few useful dating tips!
Reviewed May 14, 2015
Their marketer did a great job of selling the product, the follow up not so hot. I had 3 different "personal reps" - the first was good, but got promoted to a different job. The next didn't even read my bio, and when I complained, they gave me someone else who I heard from once in 3 months. Whatever they promise - I had 3 dates. Nice enough guys, but they paired me (advanced degree, lived overseas for years) with 3 high school graduates, 2 having never been out of the country (or state of PA). Really!!! This is personalized matchmaking? Spend your fee on a first class air ticket to somewhere fun -- you have a better chance of meeting someone that way!
Reviewed May 14, 2015
I had a very positive interaction with my coach. She was supportive and encouraging. She also challenged me to be more direct with my communication in terms of my intentions of future dates. I don't like to hurt people's feelings and I can be avoidant. Thank you for the advice!
Reviewed May 14, 2015
Had the opportunity to visit with ** about starting with IJL. She gave me some tips on how to answer the question that arises when someone asks about my being a widow due to the death of my spouse from cancer. She also was very encouraging on what I can expect from this program as I am not quite ready to search for a husband and want to take it slow.
Reviewed May 14, 2015
My second time with IJL. First time (7 years ago) was much better. Now, no one meets with you. I don't think there is even a rep in the Orlando area. They are throwing darts... I would rank my 4 dates as a 3, 2, 0 & an 8. Last one was pretty good. There is no personal service. Also, wanted to charge an extra grand to see pics - are you kidding?
Reviewed May 13, 2015
The session with ** was really helpful. She helped me approach dating with a better perspective. She had me consider things that I could do such as bringing some humor into the date conversation. She reminded me to have fun and not be too serious about things.
Reviewed May 13, 2015
I really enjoyed my session with ** and it was very easy to talk to. But I am afraid about the system. As don't you give the same advice to the person I am going see. If she is smart enough to figure it out.
Reviewed May 13, 2015
Working with ** has been a very positive experience. She is friendly and approachable and has answered all my questions honestly and patiently. The match with ** has all the signs to turn into a long-term relationship and I am so excited to see where it leads.
Reviewed May 13, 2015
I signed up for a 6 month contract with IJL. They lure you in by telling you about potential dates that never happen. My contract has expired and in the time frame I had 3 dates within the first two months. 1 was a horrible experience. Then I never had a single match in 5 months. Last go around with a potential match has been going on for a month. I would give my availability and then not hear anything for two weeks. Then on the third week ask for availability again and promise to send an email within a couple of days with date time and location. Never happened. I spent a considerable sum of money and don't feel that IJL met their obligation.
Reviewed May 13, 2015
Had a good discussion with ** about first couple of dates. She gave some ideas on preparing that I never thought.
Reviewed May 13, 2015
I enjoyed my discussions with ** over the phone. She provided ways in which to make conversation easy and methods in which to end the date whether interested or not in a second date, which I really appreciated. ** emphasized relaxing and having fun on the date since "it's just a date." She put my mind at ease regarding several aspects of this particular dating process.
Reviewed May 13, 2015
I was very disappointed with my first date. Not a good match at all. He dressed like he was going to the local hardware instead of a first date at a fine restaurant. It was suppose to be a lunch, all he ordered was coffee. Hope things improve for my second date, with a real professional as advertised.
Reviewed May 13, 2015
The telephone session was very helpful to be prepared to start the dating process.
Reviewed May 13, 2015
I really enjoyed my session with **. It was enlightening and informative. I learned new methods and reminders of the dating world and what to expect and give.
Reviewed May 13, 2015
Dating coach - Very helpful with a lot of good tips. Not too serious.
Reviewed May 13, 2015
**, along with all the people at It's Just Lunch with whom I've interacted, seems very thorough and focused on finding me a successful match. She offered value tips and has helped to instill a confidence in me that has been lacking till now. I found her to be easy to talk with. The session definitely gave me ideas of how to approach different scenarios and how to better communicate with a potential date.
Reviewed May 12, 2015
Share a lot with ** And it was a great experience. ** has also been helpful.
Reviewed May 12, 2015
I have only been on one date but it has been a good experience. Everyone is so nice and helpful and the process runs smoothly. I am looking forward to more dates soon!
Reviewed May 12, 2015
It is a pleasure working with **.
Reviewed May 12, 2015
My experience working with ** at It’s Just Lunch has been outstanding. She takes her time and really wants to understand who you are and what you are looking for in a relationship. I am proud to say that with ** help I have found that special person that I want to be with.
Reviewed May 11, 2015
I really enjoyed my session with ** and found her tips positive and useful. What seemed like no-brainers really were good points to review.
Reviewed May 11, 2015
I learned from the coaching session quite a bit that I was not aware of.
Reviewed May 8, 2015
I enjoyed speaking with ** and she made me feel confident and excited about my upcoming date with IJL!!! Thank you!
Reviewed May 8, 2015
I really enjoyed my first date coaching session with **. ** is positive, professional, friendly, (great energy), and provides excellent information and feedback to assist in ways to improve the dating experience. She asks very detailed questions that really assess how one is presenting themselves on a date, and what, if anything can be done to improve the experience. The conversation is very interactive, and one is given every opportunity to express themselves and ask questions.
Reviewed May 8, 2015
My interview with ** was very informative. Her suggestions were so logical & positive. I was very comfortable during my entire interview.
Reviewed May 7, 2015
My coach, ** was very meticulous in going over information with me. She answered my questions and conducted herself in a professional but warm manner.
Reviewed May 7, 2015
I had my coaching session with **. She was wonderful. Great personality, with excellent sense log humor. Refreshing and counseling was superb. Gave me great pointers on handling my first date. Very insightful and knowledgeable. She made me feel very comfortable. IJL has really great staff members!!
Reviewed May 7, 2015
** was very nice and her dating tips were very refreshing.
Reviewed May 7, 2015
** was prepared, on time and organized with her interview. She was pleasant and interested in my comments. She made me feel at ease. I am looking forward to my first date.
Reviewed May 7, 2015
I sure hope this one transmits because you need to know what a great "trainer" and adviser ** is... Listen to some of her recorded interviews and hear for yourself please. Hope all of your staff are as cordial and informative and fun to talk with as she was with me. You have an "A" player in **. Thanks for listening.
Reviewed May 6, 2015
** was a very good date coordinator and quickly set up dates with quality people in a timely fashion. I recommend her as a coordinator at It's Just Lunch!
Reviewed May 6, 2015
Once I contacted IJL with an interest, they were relentless in calling. I agreed to sign up and was contacted by my dating consultant right away. She told me glowing stories about the lovely ladies she already had in mind for me. Then I never heard from her again! I was scheduled for a "coaching" session. They never called. When I contacted them, they told me my time to cancel had passed. I also found out different people pay different prices based on what they think you can afford. A serious rip-off!!
Reviewed May 6, 2015
Though this session wasn't filled with new information, it was a good refresher to have since we frequently neglect to think about such things before a first date.
Reviewed May 6, 2015
I just signed up with IJL and had a coaching session and I really enjoyed my session with **. She gave me good advice. I waiting for my first dating experience and hoping that will be a positive one.
Reviewed May 6, 2015
My coaching session with ** was quite helpful. She shared several useful tips for the "first date".
Reviewed May 6, 2015
I met the owner, Anisa Hassan at a networking event in 2013 and immediately signed up with the service because she really knew her stuff. She interviewed me and set me up on my first date within a week. The date was interesting but there wasn't much chemistry. Surprisingly, she took the feedback personally after my date instead of asking one of her team members to do it. I was really impressed as she really took an interest in the outcome of the date. She listened attentively to my request. It was on the third date that I was completely blown away by her choice. I have asked not to meet someone from my ethnic background. She delivered that and more. It didn't take me long to decide to propose to **, the love of my life. We feel that we couldn't have done this without It's Just Lunch Singapore and Anisa. We highly recommend this service as my wife also didn't believe that she could have done this at twice the speed and half the time and effort. Thank you for bringing us together!
Reviewed May 6, 2015
** was easy to work with and had insightful advice.
Reviewed May 5, 2015
Contract was not explained and they did not follow through with their commitments. I invested over $2100 with no results or follow up from this company. My membership was dropped without them calling me or informing me that this was about to happen. When I sent an email requesting a refund due to the fact that they did not follow through with they informed me by law they can. I do not recommend this company to anyone.
Reviewed May 5, 2015
Wow factor was amazing. Most pleased and satisfied. My first date was with a wonderful lady with whom the chemistry was off the charts. ** and ** are the best!
Reviewed May 5, 2015
The service was attentive and personal. The match had qualities that I had expressed interest in.
Reviewed May 5, 2015
I had so much fun on my call with **! She really helped me navigate some questions I have had for a long time about the dating process! Not just the first date! Sheri was so sweet and I felt like we were friends right off the bat which helps so much when you're talking about something as personal as dating! A great call!
Reviewed May 5, 2015
Date tips: A good conversation... not much I didn't already know!!
Reviewed May 5, 2015
I signed up with this service in February with the promise of 4 dates over 6 months at the cost of $2800! Yep, a very large amount of money. Their catch was that they would find me someone in my area that had the same passion and there was plenty of men that were looking with the same desires. I had my phone interview, face to face, and then they hooked me up with someone on the East Coast to be my "handler".
This "young" woman was reading off a script! She wouldn't "listen" to my questions and would interrupt when I was asking her specific questions. VERY frustrating!!! She did set me up on a date which turned out to be a very nice man but NOT at all what I asked for. He was not active, was shorter than expected stated on his profile, and didn't like the same things, as I requested. Every time I spoke with this "handler" I would get a run around about how she was looking for someone as a new potential. This went on for 2 more weeks.
I finally asked for a new "handler" and that took 2 to 3 more weeks! The next "young" man was just as bad! When he sent me a profile I stated that I would accept the date. Almost 2 weeks went by with no communication! I called several times and did not get a call back! Finally he called me and said that the client was busy and would find someone else. He did find me someone else and I turned the new "potential" down. His profile was not what I was looking for. This is when things really started to fall apart! I asked him to send my own profile in March to see what men would be looking at. I still have not received my profile!!! I wanted to carry on a conversation with my new "handler" about what I wanted in a date and potential partner. He said "I have that from your interview and what you have sent in your email response from your date".
That was over 2 months ago! He never asked me what I wanted to change and never asked me anything about how he could make things better! When I told him what I wanted "specifically in a partner" he said I was limiting my dating possibilities! Well that is the point in using IJL! Yes, that is what I am paying this company for! To find someone that has what I am looking for. IF you can't do that, let me know and give me my money back!
So what am I getting for $2800? The run around! I asked to put me in contact with a manager! That has been a month ago now and was sent back into the system and another "handler" called me saying "so you want to help your daughter find a date". WHAT??? I again asked to speak with a manager. Now I have waited another 2 weeks and no response! IJL... what the heck is going on? Your service is getting an "F" in my case. You are failing!!! PEOPLE that are looking on this site for support... DON'T use this service!!! It is a ROYAL RIPOFF!!!
Reviewed May 4, 2015
I really enjoy my coaching session with **. She had a lot of great suggestions about meeting someone for the first time and how to make a great impression. She boosted my confidence and made me feel more relaxed before my first lunch. She was also was kind enough to answer a couple questions I emailed her after our coaching session. Really looking forward to my first lunch now.
Reviewed May 4, 2015
I haven't dated in so long, but ** gave me some great ideas!
Reviewed May 4, 2015
My experience working with ** at It's Just Lunch has been amazing and fun. She has been able to match me up with some great matches. I look forward to more.
Reviewed May 2, 2015
My conversation with ** was really helpful and the time just flew by! It might have been nicer if I would have known what topics we were going to cover before the call so I could frame my questions ahead of time.
Reviewed May 2, 2015
I've been w/ IJL for over a year now. Initially I didn't have much faith in this service, I thought they would set me up w/ whoever they find available. But I was wrong. They take their time to understand what you want and they truly try to match you with the best possible candidate. Sometimes few weeks go by before they call me with a match which tells me they've been looking around. ** is my current match maker after I had a date that went sideways. She spend a long time reassessing my needs and has been setting me up w/ quality matches since. Actually I went out last night on another first date, loved the venue ** picked and had so much fun w/ him! I'm looking forward to a second date. =)
Reviewed May 1, 2015
My past experience with IJL has been horrible but because of ** it has gotten better. ** is a lovely person to work with and I can make her laugh. She is trying really hard to help me find a date but it looks like he isn't out there. She has tried harder than any of the MANY, MANY other people who work for IJL did. She gets back in touch with me if I call or send her an email where the past employees didn't. I am very satisfied with ** and hope I don't have to work with anyone else. She seems to care about me where the past people who worked for IJL that were suppose to be helping me didn't care who I was. They made it seem like I was a bother and not a customer. I wish IJL would get more employees who care like she does.
Reviewed May 1, 2015
I really enjoyed my session with ** . ** 's advised was very thoughtful and I enjoyed her enthusiasm.
Reviewed April 30, 2015
The initial process has been a great experience this far. ** has made me feel welcome and our initial conversations show me that he was truly listening and interested in finding a good match for me. The event call with ** was pleasant as well. She provided helpful insights for the first date and had a general upbeat attitude. I look forward to the process.
Reviewed April 30, 2015
It was very fun and helpful.
Reviewed April 30, 2015
** has done a great job setting me up on really nice dates. She always finds the greatest venues for the dates and is very attentive to my preferences. Since I have had her as my IJL rep, the types of people she has set me up with have been very nice.
Reviewed April 30, 2015
I really enjoyed my session with ** and found her tips positive and useful.
Reviewed April 30, 2015
So far been a member for just on a month, and only had 1 date so far. The date was civil and the girl they set me up with had potential, but she didn't seem very interested in going past the first date. This was especially hard for me, as I just lost my wife in March 2015 and I was hoping to rebuild my life with someone new. The quality of matches have NOT even come close to what was described and from the MANY reviews on Yelp, it looks like I am not the only one who was scammed.
Reviewed April 30, 2015
It's Just Lunch advertises an exclusive, private, and individualized dating service for busy professionals. They take thousands of dollars and promise matches exclusively picked just for you. Instead they ignore your wishes and set you up with who they have available even though they don't meet any of your expectations. IJL then says that the process is fluid and they are fine tuning it for you after each date. When your contract is 10 months or 7 dates for $4,000 then each date should match what I am looking for. That would be individualized match making just for you! They mislead and have not come through with their promises of well matched dates. This is fraudulent in my book.
I am looking to join the class action suit if possible. I hope the suit is successful so no other consumers have to go through what I went through. I still don't understand why IJL couldn't refund my money and cancel my membership when they clearly did not have any matches for me. I was an IJL client 7 years ago and it was so much more organized, cheaper, and professional. I even recommend the service to many of my friends. This is not the same company! They completely restructured and charge 4x more money with less personal service.
It's Just Lunch Company Information
- Company Name:
- It's Just Lunch
- Website:
- www.itsjustlunch.com
