It's Just Lunch Reviews

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    How do I know I can trust these reviews about It's Just Lunch?
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    Page 16 Reviews 2635 - 2835
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    StaffProcess

    Reviewed Dec. 17, 2016

    I'm new to It's Just Lunch. So far, the process has been easy and user-friendly. The contacts I have communicated with (Jennifer, Bianca, and Andrea) have each been very professional. While I was a little apprehensive to register with It's Just Lunch, the contacts explained the process well.

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    Staff

    Reviewed Dec. 17, 2016

    Andrea ** and I had a facetime session that went well for us to prepare for the upcoming dating and get a firmer grasp on myself and my background and also the characteristics of what I hope to find in a partner. Overall the session was very informative and helpful. I look forward to starting the dating process.

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    Reviewed Dec. 16, 2016

    I have been interviewed, and I look forward to meeting quality Dates - it's my time and I'm looking forward to having a wonderful experience with this agency. Their interview was with several advisors - to get a good idea about me & what I'm about - so the "good match" can happen.

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    Customer ServiceStaff

    Reviewed Dec. 16, 2016

    Ever since my new Dating Coordinator, Debbie, took over, she has been very helpful and quick to respond to my questions/concerns. She is "my person" to go to and I really appreciate having that one person I can count on to respond and understand what I am looking for in a significant other. Thank you Debbie and I look forward to continuing to work with you for the remainder of my membership :).

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    Reviewed Dec. 16, 2016

    The first date was a total mismatch!!! The second date, that I thoroughly enjoyed meeting her and hope to go out with her again. Jas and Stephanie did a good job and very nice time talk with! Problem was that I only had 1 real dates in 6 months!!!

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    Punctuality & SpeedStaff

    Reviewed Dec. 16, 2016

    Very quick and able to find a suitable date within 48 hours of me registering with IJL. Staff have been polite and easy to work with. Hoping it works out well! IJL staff spent time to understand my likes and dislikes. We reviewed them a couple times to make sure we were on the same page.

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    Customer ServiceStaff

    Reviewed Dec. 15, 2016

    I would highly recommend IJL to anyone looking to find a partner, it's a very professional and yet personal experience. I was working with Aliesha, awesome person to work with. Very helpful. Always ready to take your call. I had a great experience, thanks.

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    Staff

    Reviewed Dec. 15, 2016

    My first impression of IJL has been of professionalism and competence. The team I have been in contact with has been positive, and I'm looking forward to working with them. So far working with IJL has been a good experience.

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    Punctuality & SpeedStaffProcess

    Reviewed Dec. 15, 2016

    Contact rep phoned on time and process was quick. She was polite and concise. The process was relatively simple and involved reviewing and confirming data provided at the initial sign up stage. There were no surprises and the rep was very professional.

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    Process

    Reviewed Dec. 15, 2016

    Aleisha has been amazing through the process, she knows what I want even when I'm rambling in circles trying to say what I really want without coming off as a shallow B*. Trying to be politically correct is so frustrating today, it's so hard to say what you want and mean without people taking offense. However, Aleisha gets me, it's like she's in my brain. Thank you Aleisha!! Please ignore previous posting, I thought it was about the service and not about the matches.

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    StaffProcess

    Reviewed Dec. 15, 2016

    Honestly, I am skeptical about the process. Everyone has been courteous and nice but it feels impersonal since you don't meet people face to face. In general the service has been great. Aleisha has been amazing, it's like she's in my head and knows what I want.

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    Customer Service

    Reviewed Dec. 15, 2016

    Great experience so far. Have been on two dates and have a third lined up. The communication and care IJL has shown makes me feel its going to work out eventually. Dalia and Aleisha have always returned calls and they are both extremely nice. Would recommend IJL for sure for those who can afford it.

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    Staff

    Reviewed Dec. 15, 2016

    Lisa and Monique listened to my input, did not judge my personality or interests, and are very professional. I was skeptical heading to my first date, turned out to be going out with and meeting a very wonderful, intelligent, and beautiful person! We shared proclivities that showed the IJL team pays attention and does their best for their clients. They have earned my trust.

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    PriceStaff

    Reviewed Dec. 14, 2016

    I think the people are nice on this service especially Kim. She has helped me find matches. I would recommend this to my friends. I think it's a great way to meet other people. It is pricey but worth it.

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    Customer ServiceStaffProcess

    Reviewed Dec. 14, 2016

    Just the facts? OK: it was June, I was tired of dating men who just wanted to get laid and expected same after they bought you a drink. So I gave up and called IJL--stands for "it's just laughable"...Got a really great snow job on how they care and have a great database of like minded men who wanted a real relationship. As I did some modeling in my youth and am considered attractive, I explained I had no lack of dates, just couldn't meet quality men who wanted a serious relationship. The counselor was shocked that I could actually get a date and told me she would find someone fast who was compatible and A-B-C-D...none of it was true.

    My first "compatible" date was with a prince of a guy who weighed 350 pounds. Just wasn't quite what I was looking for physically and a bit overpowering for my 140 pound 5'9" situation. He definitely wanted to see me again, and I had to gently decline. Second date was 4 months later with a man who could not seem to keep the creamy cheese dip from getting stuck in his mustache and drying on the corners of his mouth. I wanted to go back to the 350 lb man. No further dates....and $** spent and 7 months of back and forth. What kind of back and forth? I thought you'd never ask.

    They set up a date and broke it 4 times in a row until I refused to make another date. No argument with me in fact they seemed relieved. They did it again with another guy 3 times. After that, each date that I was offered expected me to drive anywhere from 2 to 6 hours to meet the man. When I asked why they could not come to me, I was told the men "understand that they will be meeting their dates in their town." Really? So I asked why I was expected to drive so far and why couldn't I expect to date in my town? I was ignored. Did I complain all through the process? Yes. And I was treated increasingly poorly with terrible matches, no matches, and expected to drive hours to meet a date...which I refused to do.

    The bottom line is I find it shocking that after lawsuits, complaints, and lies, this company is still in business and still ripping off unsuspecting consumers. Did I ask for a refund? Yes, about 6 times during the first month...they side stepped, stalled and refused to answer me until the time period passed and then they said "Sorry we cannot offer a refund at this time." Please make an educated decision and do not give your hard earned money to these crooks. That is all I have to say and if they print this, you should listen. The good reviews are fake.

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    Customer ServiceStaffProcess

    Reviewed Dec. 14, 2016

    I had a very pleasant conversation with Andrea. Andrea re-reviewed my answers provided to Stacie. Andrea was professional, smiled, and is well spoken. Andrea made me feel comfortable with the process. Andrea complimented me and wished me success in the dating process.

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    Staff

    Reviewed Dec. 14, 2016

    The encounter was very brief but very professional! I appreciate that the company is conducting this to make sure that the person they have as a candidate is who they say they are. They've also provided me with some opportunities to ask questions or make any corrections on my profile that I found inaccurate.

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    Staff

    Reviewed Dec. 13, 2016

    Please consider these remarks about Jas ** and Stephanie ** who have teamed up to provide me optimal service and satisfaction. Through their professional skill and personable approach in all of my dealings, Jas and Stephanie have raised my comfort level so that I am able to enjoy my IJL experience thoroughly.

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    Staff

    Reviewed Dec. 13, 2016

    I am a beautiful, vibrant, smart, small woman. Your company could not find ANYONE for me for a year. MONIQUE AND DEBBIE changed that. They made up for the many 'childish' people that preceded them. Still have not yet 'nailed' it - but trying. Thank you Monique and Debbie.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2016

    Overall I have been pleased with IJL. Hard to find the true compatibility with someone but enjoyed conversation with 2 matches. Initially I thought too many staff involved but ok now with one contact. Staff take input and pleasant to speak with.

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    StaffProcess

    Reviewed Dec. 12, 2016

    I have found everyone involved in this program to be very pleasant and kind. It is refreshing to have this kind of care. I believe in you, that you will find me the kind, caring, loving, sensitive man to share my life with. Thank you everyone for your kind caring words. I wish all a blessed Merry Christmas and Happy New Year. Happiness Always.

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    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2016

    My experience with IJL and Obed, my dating specialist, has been excellent so far. They do seem to dedicate time and effort into finding people that are compatible with each other. Even if in person things aren't always perfect, the quality of the two matches I've received so far have been far superior to the random dates I've been on before.

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    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2016

    I was most pleased with my Lisa, my dating coach. She had matched me very well, as far as what I am looking to achieve in a partner. We had a great date, chatted about many of the same interests, jobs, and life in general. What a great and fun time. My only wish given the the 2 1/2 date, would have been to have another date on the schedule with this guy! The vibes I received were great and we were most comfortable together. At the end of the date, I was left uncertain as to if there may be another one? He commented that he was busy for the next two weeks, holidays upon us. Makes sense! Lisa, had followed up with me first thing on Monday am. I shared the entire date with her. She commented that she actually enjoyed hearing the details. Lisa is very caring and compassionate, instrumental in follow through.

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    Customer ServiceStaff

    Reviewed Dec. 12, 2016

    I have had a very positive experience with IJL mainly because of my dating director, Pilar. I appreciate her "hands on" approach to getting to know me and what I am looking for in my dating search. She has taken the time to learn about my specific relationship goals based on past experiences. She has made a lot of effort to hand-select suitable candidates. After each initial date, she always calls me to get to know what I liked and didn’t like. Throughout my experience, Pilar has fine-tuned my dating experience. This fine-tuning process has allowed for me to consistently meet high quality ladies that meet my relationship goals.

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    Reviewed Dec. 10, 2016

    Pleased with match-ups provided to date. Lisa seems to have spent time finding individuals with common interests and goals. I will be taking a break as the holiday season and work have been more demanding but the last gentleman I met through Just Lunch would be someone I would like to continue to see.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2016

    I've only had one date so far, but good communication with both dating coordinator, Mike, and initial contact, Sharon throughout the first several weeks of being a member. IJL has an enthusiastic staff and I'm excited for what's to come!

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    Punctuality & Speed

    Reviewed Dec. 10, 2016

    I'm fairly new but very satisfied with my experience so far. My schedule can make it hard to get in touch with my coordinator occasionally but they do a good job of always getting back to me or providing someone who can help in a timely manner.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2016

    My experience so far has been just wonderful. From the minute I called in I was called back within 24 hours and everyone has been very professional and nice. The staff and Pilar have been extremely helpful and encouraging. I am very happy and will be sure to recommend to a friend.

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    Staff

    Reviewed Dec. 9, 2016

    My experience with IJL was amazing. Pilar and Catherine were so helpful and concerned that I had a great and meaningful experience with my date. They did a wonderful job because after my first date I had my account put on hold to pursue my new relationship. I hope this works well but if I have to it will be a pleasure working with Pilar again!! Thank you.

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    Staff

    Reviewed Dec. 8, 2016

    Getting back into the dating scene after 35 years can be a bit scary. I'm so glad I looked to IJL for a helping hand. They worked with me in the beginning to make me comfortable about going on a first date. When the big day came I was not nervous at all. After all "It's Just Lunch". I had a lovely first date and I look forward to our 2nd date next week. Thanks Clari and team!

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    Customer ServiceStaff

    Reviewed Dec. 8, 2016

    This call was a wonderful experience. I will recommend IJL to all my friends in the future. Andrea was very kind and thorough in assuring I understood all the details. She listen to my questions before injecting with a answer. She has a great way of making you feel easy.

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    Staff

    Reviewed Dec. 8, 2016

    Debbie is my consult person! She has the best personality and sense of humor and makes me feel comfortable sharing with her, things I don't usually speak of... like, why he turned me off! I am the person who finds goodness in everyone, but... Debbie has reminded me that it's okay to be raw and honest because it's a safe place! That is one of major reasons, that makes IJL, it's superior above all other services. Debbie is funny, honest (I have only gone on 2 dates!) and with my feedback, she is totally on the right track... I have more dates in the future. I trust her judgment! She is a 10 out of 10!

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    Staff

    Reviewed Dec. 7, 2016

    Debbie really gives her best effort with what she has to work with to make every date a great experience. The dates are definitely quality or quantity which is what I am looking for. The restaurants are very good as well. Thanks Debbie!

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    Staff

    Reviewed Dec. 7, 2016

    Ariel was so very nice and easy to talk to. She listened to me and my first date was a huge success. Ariel listened to everything I said I would like to see in a date and the things that were deal breakers. I would highly recommend IJL to my single friends.

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    Staff

    Reviewed Dec. 7, 2016

    This is unlike any other group I have worked with for dating. I have had verbal interactions with 3 different people so far, and I really get the feeling that they are truly going to help me. I have had no luck with eHarmony, Match and Seniors Meet, not to mention the others that I have tried to use over the past several years. I am really optimistic that this is going to work out wonderfully for me.

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    StaffProcess

    Reviewed Dec. 7, 2016

    This has been a great experience. Very efficient and professional! I am impressed and excited to continue with the process. The team has really taken the time to listen and to get to know me. Thank you very much! I would definitely recommend to a friend.

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    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedStaffReliability

    Reviewed Dec. 7, 2016

    My experience with IJL started out well enough - Heather ** was the sales rep and she was very fun and bubbly. I was hesitant but she ended up winning my business and I signed up for the $** dating service for the new city I had just moved to the month before, so that makes this time period the first week of July 2016 for those of us that like timeline.

    Heather was great, but then came Marie ** my dating director. She got me excited by telling me they already had 9 matches that fit what I was looking for and vice versa and "to put on my dancing shoes," there will be a lot of dates. Unfortunately, I was being bullied into matches that did not fit my criteria and I was uncomfortable speaking up about it. Finally I did but again, felt pressured to still "give them a chance because you never know." While that might be true, I just paid them almost $** to set me up with men I find to be quality... I ended up asking to have another dating director because Maria never responded to my calls or emails.

    It's now August 22nd - 0 dates have been had and 1 manager conversation with Kim about wanting a refund has happened but she talked me into taking Bianka instead. Next up, Bianka **, my new dating director - at least this one sent me an email with her phone number and email address. I had to reach out to Heather, to get Marie's contact information. So, that was a better start. Finally, Sept. 5th I got my first date. I was so excited and filled with anticipation, I just knew this company had set me up with someone great.

    Man I was really way too excited about this company than it was for my own good because, in walks my date. He is at least a few inches shorter than me, does not have the educational background I said was a deal breaker, works 3 jobs - mechanic, bartender, and bus boy - so, needless to say not the career requirements I spoke them about either which was listed as another "deal breaker" (their term). This guy even called me by the wrong name. I didn't need to go to this dating service, I could have found this guy trolling around Match.com. I left feedback from my dating director and she said she would find me a better match... Keep in mind now, I have to contact this company, they're not contacting me - doesn't matter if you leave voicemails or send emails, it's hard to get any response from them.

    Finally, when I don't hear back from her I send her a message saying I'd really just like refund, the service isn't working out and obviously the dates are not quality. That got a response. She called and told me she had the best match ever and that she was really excited about this one and just knew it'd be better. I agreed to give it a shot and sent her for the second time all of my availability dates - these dating directors are notoriously unorganized, you will send them information and repeat yourself constantly...

    Guys - it's November 2nd, I'm finally get my second date. He was described to me as a top executive for a shopping company they were not allowed to share with me and that he also had a degree and that he was taller than me. He lived with his parents, didn't have a job but use to manage a gas station and he showed up 30 minutes late for our date. Beautiful.

    I provided feedback to Bianka once again but she never followed up with me - not once to talk about how that date went. I didn't even get an email back saying at the very least she had received my feedback. In that email I told her that it had been made very clear to me that this company was not able to follow through on its services they promised me. 2 dates in the span of 6 months that were not quality is not reliable in my opinion. The kept saying it's not about quantity, it's about quality. This we can agree on, but when the quantity is low as well as the quality, there is an issue with your service. In that email I also expressed that I was upset with the customer service - why could not one ever get back to me or keep me in the loop on how things were going or where they were at in finding new matches? I don't think it's an odd request.

    When you work with this company they don't provide you anything tangible, no consumer online portal or anything - you simply have to rely on the dating director to call or email you when they get around to it - if they even remember you exist... For a third time, I asked for a refund, this time as plain as day and in writing that was on November 4th...

    Nov. 7th comes and Bianka emails and calls me to let me know she'd like to schedule some time to talk about my last date and my concerns. I called her back in less than 30 minutes and had to leave a voicemail. I replied to her email letting her know I was available now and she could call any time that day or during the rest of the week as well, "just give me a call back when you have time." In hindsight, I probably should have not said, "when you have time" because I didn't hear back from her at all in Nov.... I had to reach out to her again in writing on Nov. 30th via email.

    I finally got to speak with Bianka on December 2nd. She gave it her best shot - these people are salespeople, they're really good and make it very difficult to say no to - but in a way it's kind of terrible what they're doing when you think about it (with regards to their sales tactics) - they're preying on the hopes of someone that wants to find love and that's something that's hard to say no to, even if you're getting bad service and terrible customer support - I guess I also felt like I had invested a lot of time into it too, which can be hard to walk away from, but I had had enough.

    I finally had to just tell her I couldn't do it. After what I'd been through with the poor, unorganized services and terrible dates, I couldn't do business with them anymore. She was polite and let me know someone would reach out to me in 48 hours and they did. What comes next will make your blood boil - do not do business with this company if you like your sanity and money.

    Today is Dec. 6th - 6 months, 2 non-quality dates, 1 switch in dating directors, 1 phone call with a manager and here we are, on the verge of righting the wrong and being refunded... or so I thought. Here is today's story and why I will never work with this company ever again and I'll tell anyone that will listen to not use it either. Before, I would have just wrote a review saying I was disappointed in the services and don't think it works and I'd comment on the disorganization of the staff & untimely responses - today changed that. Today threw me into a rage over the way I was spoken to and treated.

    Dec. 6th - Phone Call, "The Manager of the Wichita Region" - aka "The Only Person I Could Speak To." The women I spoke with claimed to be the only manager in the area and told me I would not be receiving a refund. When I asked her why, she told me that the company makes the decision on whether or not to give a refund. I asked, "Well could we ask the company to give a refund?" and she said no. Again, I had to ask her why. She said "they" have already made the decision to not give a refund. I wanted to talk about this - I didn't understand how "they" could make a decision on this without talking to me before deciding this - I wasn't allowed to.

    As I was speaking and trying to make that point, she jumped down my throat telling me that company wide, no one gets a refund. I'm not entitled to it and per the contract I signed I had 3 days from the date of signing the document to receive a refund. Um 3 days? I can't even get this company to call me back in a 3 day time period - how in the world could I be expected to know any of this would happen in that time frame? How would it be possible to know I would need a refund due to this company's incompetence and lack of ability to preform their jobs successfully? I didn't sign-up with this company because I wanted a refund, I signed up with them because I wanted their service - when they couldn't provide what they promised, I requested my money back.

    Honestly, they should be charged for wasting my time and putting me through this nonsense with them. How you just provide me a refund IJL and I won't charge you for the undue duress I'm experiencing because of your staff? This women started out by making fake apologies (ex: "I'm sorry you feel that way.") continued this nightmare of a call by going round and round with me and basically bullying me - she spoke over me, interrupted me, never once apologized for the way I was treated by the staff, lack of customer support, disorganization of the staff, lack of services in general, and overall incorrect matching - they broke at a minimum at least 1 deal-breaker of mine on every date. (Haha, I wrote "every date" - there were 2 dates. Two.)

    Just so you understand, they ask you to tell them your "deal breakers" before they match you so they will know what you are not willing to compromise on. They say they will not match with people that fit the description of your deal breakers and if they present you with someone that they think will be good but does have a deal breaker, they will tell you first. I was never told and they actually misrepresented my match.

    Towards the end of this woman's ranting and inability to let me speak or to be heard, she began yelling company policy at me, and I do mean yelling - to the point where I was trying several times to stop her and what did the trick was saying "can you hear me." Want to know this classy woman's response? She said, "You know I can hear you." I asked her why then would she not stop yelling at me and listen to what I need to say. She then told me I was rude because I was trying to speak to her, that I was interrupting her. I calmly, and calm was a hard thing for me at this point, told her that I was trying to save her time and myself time because what she was telling me was not the issue and would not help move the conversation along.

    She became so belligerent that I finally had to request to speak to someone else - to which she told me no. She would not do that. She was the manager and the only one I could speak to - I guess that means Kim, the manager I spoke to when I switched dating directors is no longer a manager? Weird because her email still works - I know, I just emailed her all of this. The call ended after about 15 minutes when she hung up on me. I cannot believe someone could be so callus and inappropriate with their customer. I'm in shock. I'm in a rage. I can barely speak I am so angry right now. How dare IJL treat me this way. Words cannot express my utter shock and anger right now.

    I called her back. She answered. I greeted by saying, you just hung up on me. She told me she did because we weren't getting anywhere and that she would love to have me as a client but there are not refunds. I told her I thought that was funny, "that she wanted me as a customer" but she hung up on me - not what I'd really consider doing what you can to resolve a bad situation and keep your customer... but then again I'm obviously not considered an actual person with actual feelings to the people at this company.

    I asked once again to speak with someone else. "No." - what in the world? Just no. This is a huge corporation, and I can't talk to anyone else? Apparently this woman is the end all be all in the company and has "absolute power." Wow. Why would I not want to talk to someone else and why in the world would she want to continue to talk to me? - she clearly does not like me, has no interest in working with me, can't communicate with me and lacks the professionalism and grace it takes to resolve client issues. I guess it made her feel good about herself to yell and barred me.

    Now I'm upset and I can no longer deal with this woman or the way she is talking to me. I asked again "is there really no one else that I can talk to about this?" She finally said, "What do you want to talk to them about" and as you might have guess, she stayed true to her character and while I was answering her inappropriately rude question, she interrupted me, got loud, and said "Fine - I'll have someone else call you and they will tell you the exact same thing, you can't have a refund, goodbye." I can't even begin to understand what would possess this woman to be so angry - I don't even want to know why any company would hire someone like this.

    I'm pretty sure I will not be getting a refund - I'm pretty sure no one will ever call me back or return an email to me. I literally have no idea what I can do in this situation. Now I don't even have the option of working with this company because of this last encounter - I'm basically getting $2800 stolen from me. It's a wonder how people like this and companies that allow their customer to be treated this way sleep at night. Buyer beware.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 7, 2016

    Andrea was willing and eager to reschedule my appointment to get my Skype working correctly. In our 2nd meeting she was clear and concise in going over my profile. She was very affirming and supportive of my desires and requests especially in the changes I chose on my profile. She was extremely focused with awesome eye contact. It was helpful to me when she said it takes 4-8 dates before you really get to know someone and how she encouraged me to give my phone number out if asked on first date. Thank you!

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    Staff

    Reviewed Dec. 6, 2016

    Andrea was very friendly, made me feel very much at ease and was a pleasure to speak with. It was clear that she was keen to know more about me to better equip my dating director to find suitable matches for me.

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    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 6, 2016

    Company cannot fulfill dates. No follow up. Not one date was decent. Sales misrepresents the program. Follow up calls are a joke. My dates were free to the men to try and get them to join. My one stylish date was two drinks in when I arrived once and had a gut over his pants and popping buttons. I'm not sure how this met any of my requirements. Another showed up with a dog. The next told me it was also a free date and asked if my hair was fake. Not one date lived close. Each over 30 plus minutes with no traffic.

    My favorite was a night date planned down the street from the county jail. Hmmm. They claim the know the area. Their staff said they didn't have any restaurants in my area. Apparently they also do not have men either. Dating coach did not respond to emails until a refund was requested. Horrible experience. Complete misrepresentation. Embarrassment if I was the owner.

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    Staff

    Reviewed Dec. 5, 2016

    I had never done anything like that before, so was nervous, but Sheri was very kind and made me feel at ease. She gave me some good suggestions for my upcoming date that I hope I will be able to use!

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    CoverageProcess

    Reviewed Dec. 3, 2016

    I definitely feel I received some helpful tips in this process. It made me stop and think a little more. The questions asked were thought provoking. Sheri had good solutions for my questions. She also covered things I hadn't thought of. Thank you.

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    Staff

    Reviewed Dec. 2, 2016

    The people at It's Just Lunch have introduced me to some wonderful ladies. It is clear that they take the time to actually selectively match their clients based on their interviews, profiles, and conversations about past matches. I've had a great experience.

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    Customer ServiceStaff

    Reviewed Dec. 2, 2016

    The session with Sheri was helpful. She gave me some great tips and ideas as well as was very encouraging. I enjoyed meeting Sheri and found the session useful. It was fun to do a live session on the computer where we could see one another's expressions. That is much nicer than just speaking over the phone and not being able to put a voice with a face.

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    PriceStaff

    Reviewed Dec. 2, 2016

    I found them to be extremely helpful and they took the time to get to know me and understand what I am looking for. They truly seem to care about my interest. I would recommend this service to anyone who is tired of online dating.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2016

    Very professional and kind coaches. Knowledgeable to current society trends. Always timely with appointments and response times. Willing to work around my schedule. They inspire confidence. I am looking forward to a wonderful long term relationship with a fun loving partner.

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    Staff

    Reviewed Dec. 1, 2016

    It's Just Lunch arranged a dinner date for me with an interesting, engaging, well educated classy guy. So glad I joined so that I don't have to wade through the screening process on my own. The restaurant was upscale and set just the right mood for getting to know someone.

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    Staff

    Reviewed Nov. 30, 2016

    My coach was great. She made me feel confident and comfortable. Her tips on going and enjoying the moment without analyzing so much really opened my eyes. Also, she seemed very down to earth. I was completely open to speaking with her about my experiences. Great coach!

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    Customer ServiceStaff

    Reviewed Nov. 29, 2016

    The dating coach was wonderful and helpful. Person who sets you up on dates is different than the person you purchase the service from. Person who set up the date was a bit frustrating to work with at first. The match was great, but she kept picking restaurants in very bad areas. We eventually settled on one with help of local person who I met with the first time. If you're in an area that has some bad places to go, ask to approve the restaurant before they send it to you and your match via email.

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    Staff

    Reviewed Nov. 23, 2016

    I would recommend a friend. I have just started but have had a good experience so far. Shari helped me with a few questions I had and I ready for my next date! Definitely a fun way to meet people even if nothing comes of it.

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    Staff

    Reviewed Nov. 23, 2016

    I enjoyed speaking with her very much. She was helpful and engaging. I was wondering a bit when she was all business at the start getting my license, etc. Then she turned to me and warmed up and coached me and reminded me how a good date goes. She gave me some good ways to say "I don't think we are a good match" while out on a date.

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    StaffProcess

    Reviewed Nov. 23, 2016

    Dating coach - Sheri was very informative and answered all my questions. She helped me feel more comfortable with getting back into the dating scene. Sheri was very professional and by the time I was done with the interview I felt excited to begin this process.

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    Staff

    Reviewed Nov. 21, 2016

    Tonia OKC lunch last Friday the 18th of November at Cheever's. This info is just for your use as to me personally – not to be used for marketing of IJL. I am in a really regulated field and don't want my comments or name used other than to help give you my own feedback. With that said, Tonia was lovely, tall which I really liked but much more than this she had a very real and substantive presence. You could just tell she is a very high-quality person. If future lunches with other women are comparable to my experience with her this would be some of the best money I have ever spent to retain IJL. Whether or not I have the pleasure of seeing Tonia again she was impressive. Liked her a very good deal - as much as one reasonably could over just one lunch??? Hope these comments help you as to future lunches and who I would like.

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    StaffProcess

    Reviewed Nov. 18, 2016

    Very professional and positive experience. I would highly recommend IJL to a friend. They made me feel comfortable during the entire process and I felt free to ask anything. Thank you for doing such a great job and your words of encouragement.

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    Staff

    Reviewed Nov. 18, 2016

    My face to face with Sheri went very well! She was very personable. She answered all of my questions and provided me with some good dating tips. She also gave me a few things to consider before I start dating. After speaking with her I'm even more excited about this dating experience! I'm really looking forward to getting started!

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    Staff

    Reviewed Nov. 15, 2016

    I thought she was very informative about what should be done on a first date. Also, she took the time to find out a little more about me. I was also happy when she mentioned that she is always there if I should have any questions before or after a date.

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    Reviewed Nov. 12, 2016

    Face time Interview - It was a very relaxed, easygoing interview basically just checking to ensure that all the information is accurate and that I'm who I say I am. Also explained a little bit about the It's Just Lunch process and a bit about my up and coming first date.

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    Staff

    Reviewed Nov. 11, 2016

    My experience with Sheri, the dating coach, was awesome. She addressed all my questions in such a genuine way and made me feel very comfortable. She was a huge encouragement to me as I re-enter the dating world after my divorce.

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    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed Nov. 8, 2016

    I paid $** for a 3-month membership and tried to canceled it in 3 days, and It's Lunch corporate customer service manager told me even if I am up happy It's Lunch will never return the membership money. They say the contract is strong and never will they return the money back. I have called and the people are rude and will not call you back and basically it's a bait and switch game, they say they have many women that fit what I am looking for and in fact they don't and have lied to me and continue to not call me back. I will now get a lawyer involved and have contacted me back to get the money paid returned to me. NEVER use It's Lunch. They are not a good company and do not care about the little guy or their reputation. Buyer Beware!!!

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    Staff

    Reviewed Nov. 4, 2016

    This is a high quality company and it should. People are great at what they do. They really care about the individuals they work with. I have been very happy with their service. I would recommend them to friends and family.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2016

    I had a very good conversation with Sheri. She is an awesome lady. I'm glad to be back with It's Just Lunch! The ladies that usually join this site are great. I am looking forward to this experience. My conversations with Clari have been productive as well.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2016

    Very helpful and friendly. Helped get my profile more defined and gave me great tips both on the call and sent me tips and questions to get me comfortable with getting back in the dating game. Looking forward to stepping out there again knowing I have backup and support. Thanks.

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 3, 2016

    This company charged my credit card $**without my permission, and told me they would credit it back the same day. It seems every manager in the company called me trying to get me to reconsider and join. The things they promised verbally were not promised on the contract and I refused the service without ever having anyone look for a match for me... in writing, the same day I discovered they charged my credit card, without ever agreeing to contract. They say they guarantee they will come up with 4 people you want to meet that want to meet you. The contract does not guarantee that. They just need to come up with enough people you refuse to meet.

    I do better on my own. I was told I'd be refunded the same day when I told them I did not authorize the charge, verbally and in writing, as there was no guarantee I would be satisfied. The upper managers all called when I refused the service and were pushy and rude trying to get me to reconsider- especially KAREN... I was charged Sept 29 and it's November and I still have not been credited the $** charged. I was told the same day that they would process the credit, as they were supposed to wait for me to agree to terms of contract to charge me. My calls are not returned when I call about charge.

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    Customer ServiceStaff

    Reviewed Nov. 2, 2016

    Sheri is a really nice person with a lovely smile face. She answered my questions with patient & professionalism. She looks at me with eye contact, listen carefully & answer me with suggestion. I will recommend her to everybody who wants this service.

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    Customer ServiceStaff

    Reviewed Nov. 1, 2016

    To be honest, I just started to work with Kimberli a couple of weeks ago so reviewing seems premature. I will say she follows thru and has brought me great candidates. She is pleasant to talk to and I have enjoyed my experience so far.

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    Staff

    Reviewed Nov. 1, 2016

    Andrea contacted me for my Face to Face interview. She was friendly and appeared skilled in helping people identify the specific qualities that they are looking for in a partner. She had great advice for approaching this new dating experience.

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    Customer ServicePunctuality & SpeedProcess

    Reviewed Oct. 29, 2016

    I just started out and have only been on one date, but overall the process has been great. My dating director responds to my emails promptly and seems to know what I'm looking for. I like how everything is taken care of and I don't have to worry about it.

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    Punctuality & Speed

    Reviewed Oct. 28, 2016

    I have been very impressed with the dating coaches at IJL. Their guidance and reception to feedback has been very much appreciated, and their responses to my inquiries have been prompt. The dates they have selected for me so far are of high quality and have been appropriate for the profile I submitted.

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    Staff

    Reviewed Oct. 28, 2016

    I joined It's Just Lunch! almost a year ago and I have been working with Kimberli and she is taking her time to find the right match for me, so time is not an issue! I have two dates left, and I hope I will find a match before my investment of ** was not spent without a good outcome!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 28, 2016

    I was told about today's phone call, and it was clear, it was on the indicated time. I like Andrea's attitude, she was very nice clear and polite and she advises me about the coming dates. We went through my profile and my expectations and she was very clear when explaining what will happen next and she was very punctual and very good attitude, nice smile and embracing personality. Thank you!

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    PriceStaff

    Reviewed Oct. 28, 2016

    I have been with It's Just Lunch for a short while and I would recommend the service to anyone who is serious about meeting quality people. Thank you Kimberli!!! It's Just Lunch, is a safe and affordable way to blend "new school" and "old school" dating.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2016

    I had a face-time interview with Andrea. She was very personable, kind, smart, and professional. She was easy to talk to and she was so pleasant - very good at her job!! She made the interview seem like we were two old friends catching up on life. I was initially nervous about the interview and didn't know what to expect, but from the time she introduced herself, I was relaxed and the conversation flowed easily.

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    Customer ServiceInstallation & Setup

    Reviewed Oct. 28, 2016

    My experience working with Aleisha has been fine. The date she set up was fine. She sent me a profile of the client however with everyone's schedules it took approx. 2.5 weeks to set up the date. Setting up the date was very convenient and easy for me. I just had to know the time and place to show. She contact me the day before the date to give some tips and contacted me after the date for feedback. At this time that has been my 1 and only experience with IJL, and I have not heard anything since.

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    Reviewed Oct. 28, 2016

    It went really well. I really enjoyed getting to know my date. We spent a few hours together in the restaurant and I feel like for a first try It's Just Lunch really delivered with their first match. Hopefully they will continue finding good matches for me until I can find that perfect girl. I also appreciate Lisa for putting in the effort to find my match.

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2016

    Obed ** has been a great coordinator. He's been very responsive and has set up some good dates for me. He's been able to work around my work schedule, which involves a lot of traveling. I look forward to working with him in the future.

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    Staff

    Reviewed Oct. 26, 2016

    Nice experience. The restaurant I ate at was very nice and staff knew who I was when I walked in. Dating director was nice, knowledgeable and professional. She answered all my questions. Interview process to give them background to create my profile was easy and took about 15 min.

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    Punctuality & SpeedStaff

    Reviewed Oct. 24, 2016

    My experience was not what I expected. Before signing up, a very enthusiastic person encouraged me to join. When I joined I was to meet either face to face or Skype meeting with a rep from the company. Due to 3 hour difference and where I work I could not use Skype so face to face was the only option. However the service sent me to the wrong address. I had to reschedule and take more time off from work. I was very disappointed in this service because there was no local office in Las Vegas, NV. I thought the service would offer advice and many dating options. Waiting for the service to set up a date was frustrating with no status updates until I would reach out to them. Although I've put my account on hold due to a great potential boyfriend, I would not use this service again.

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    Staff

    Reviewed Oct. 22, 2016

    The IJL introduced me two matches to meet so far. Both of the two dates were very enjoyable, including the arrangement of the lunches, the atmosphere, service and foods of the restaurants. The two men I met were also very good qualified.

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    StaffProcess

    Reviewed Oct. 21, 2016

    The process so far has been really great with both the initial team and the face to face interview. I would prefer to have the opportunity to pick the dating coach rather than being assigned one, as we are supposed to most interact with. So it should be someone you feel comfortable and compatible with. But other than that it has been good so far.

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    Staff

    Reviewed Oct. 21, 2016

    I have had a great experience with It's Just Lunch. This is a very professional company that values me as a client. I gave them a description of what I'm looking for and they try their best to find a good fit. Plus the date locations are near my home or work so I'm happy. :) I would recommend this company to anyone looking for a relationship.

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    Staff

    Reviewed Oct. 20, 2016

    I signed up within the last seven days and the personal touch is very evident. Debbie ** is working hard to solve the dating problems of a busy professional. I have yet to go to my first date, but I have been treated very well initially. Debbie ** is very positive and I think she has a good understanding of me. I feel that this is going to be a fun and positive experience. I'm looking forward to it.

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    Reviewed Oct. 20, 2016

    I am probably one of many that has been reluctant to join a dating service. It is very uncomfortable to get back into the dating world but joining this service and meeting Andrea quickly relieved my anxiety of the experience. Andrea felt like a friend that I have known and very easy to talk to. I also appreciated her extra advice outside of the questions. I highly recommend her. Thank you.

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    Staff

    Reviewed Oct. 20, 2016

    I learned "if at first you don't succeed, try, try again!" My IJL match dates got progressively better after I gave detailed feedback and my dating director took my preferences very seriously after getting to know me better. IJL really seems to try very hard to help you meet the most suitable/compatible person at the time. I thank Aleisha and her team for their patience, honesty and effort to please members! Success to all! Thanks and we'll see what goes... :-)

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    Staff

    Reviewed Oct. 19, 2016

    My date was a kind, respectful person. We had a great conversation with meaningful substance and thoughtful sharing. I felt very at ease. The restaurant was lovely with great, personalized service. We had a relaxed time beginning to get to know each other. It felt like what a fun and safe first date should be like.

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    Staff

    Reviewed Oct. 18, 2016

    I have enjoyed my experience so far on It's Just Lunch. Aleisha is my dating coordinator. She has been very professional, warm, and friendly. She has already arranged a first date with a match, within my first week on the site. She has followed up accordingly. I would happily recommend It's Just Lunch to those people in my life who are looking for a more exclusive dating experience.

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    Customer ServicePunctuality & SpeedProcess

    Reviewed Oct. 17, 2016

    My experience so far has been very positive. I was hesitant at first to begin this process, but am glad I did. Responses to emails and other communications have been prompt and thorough. Obed, my dating recruiter, has listened attentively to my questions and has a sense of the type of individual that would appeal to me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 17, 2016

    Congratulations to Marie at IJL for arranging a fun date with an very nice woman. She has worked with me for a while now and is always nice on the phone and responds to my emails quickly. She took the time to review and coordinate our profiles of preferences. The restaurant was very nice and their food was great. I liked the live band in on the first floor. It was a nice conversation starter. I would recommend IJL to anyone, especially someone new to a city as a good idea to get to know the people and the area. Thank you and I look forward to the next time.

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    Contract & TermsPriceStaff

    Reviewed Oct. 17, 2016

    SCAM! Consumers: Be aware of the "It's Just Lunch" trap. The contract that they have you sign doesn't say that it is non-cancelable, but IT IS! They offer a very expensive concierge / executive level dating service, but don't have the resources to fulfill that promise. No follow-through. Unresponsive to my calls/emails. You won't get what you pay for.

    I should have known that their service wasn't going to be worth the money when they couldn't even tell me how many people in my area are in their database. I paid **, but I hear that the price is negotiable and that they charge women much less because they can't get women to join. FYI, if you're looking to blast these people to the BBB, their corporate headquarters is located at: 801 E. Hallandale Beach Blvd, Ste 201, Hallandale Beach, FL 33009 and their phone number is 1-800-489-7897.

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    Staff

    Reviewed Oct. 17, 2016

    My experience with Kim as my matchmaker has been a good one. She has been courteous, informative and helpful. Obviously she enjoys her job because she does it well. She very efficient, always explains things well and keeps in contact with me.

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    Customer ServiceStaffProcess

    Reviewed Oct. 17, 2016

    I recently signed up for It's Just Lunch and have had a really positive experience so far. I've been given really personal attention, starting with a 3 hour interview with one of IJL's branch managers, Jacques, who really got to know me as a person and asked really insightful questions that helped me to clarify what I want in a partner. By the end of the call, he felt like a FRIEND, and he had nailed my personality so well that he actually knew how I was going to answer some of his questions! He made me feel really safe and UNDERSTOOD in this process. Then, I was assigned a personal dating director, Pilar, who also spent time getting to know me and what I"m looking for, so that she can tailor my matches to my personality and values...and even what I'm physically attracted to.

    She really listened to my feedback and tailored her approach when I didn't respond to a match she presented, and she just sent me on my first official IJL date. I was really impressed at how well suited my date was for me and how much we had in common; it was clear that our matchmakers had really done their homework on both of us. After the date, she immediately called to follow up and see how it went and how she can improve on her matchmaking process for me moving forward. It has been really nice to see how much she is genuinely EXCITED about helping me find the right match and clearly loves what she does.

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    StaffProcess

    Reviewed Oct. 17, 2016

    Aleisha has done a great job of matching me and has made it a fun experience. She's guided me through the process every step of the way and made it extremely comfortable for me. She has been very attentive to my feedback in order to get it perfect! I'm looking forward to my continued work with her.

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    Process

    Reviewed Oct. 17, 2016

    I am very happy with the matches I am receiving through IJL. The matches meet my criteria and I am glad to be part of the program. My only issue is that I want my matches to be closer to where I live. Apart from that, everything is going well. Thanks for your wonderful IJL program.

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    Staff

    Reviewed Oct. 17, 2016

    I just wanted to let all of you know at It's Just Lunch that Obed has been very helpful for helping me find that person for me to spend the rest of my life with. She has gone above and beyond to help me & I have told her what I am looking for & she is working very hard to try & find that girl for me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 16, 2016

    My dating coordinators were very responsive and tentative. When my date and I had trouble with the scheduling the coordinators never gave up. My recent date was awesome. She made the initiative first to give me her phone number. I hope it works out with Alexa. Peace and chicken grease.

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    Customer ServicePriceStaff

    Reviewed Oct. 14, 2016

    I was ignored for the first 3 months totally - no phone calls, no dates, nothing. I backed out for 4 months and have now have an attentive supervisor. I have had 3 dates so far, very nice men. Absolutely no interest what-so-ever in seeing any of them for more than the hour meal. And in speaking to them, they too have had numerous dates with no interest beyond the hour they have spent at the meal. Seems this dating service really doesn't really work, not for the fault of the supervisor, for sure. For the cost, you guys pull in a specific stereotype man. I guess none of which interest me. I believe I do better on my own but I would have never known had I not tried. $** is certainly not worth the 3 dates I have had!!!

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    Customer ServiceStaff

    Reviewed Oct. 14, 2016

    It was a pleasure meeting with Andrea over FaceTime today. This was my first live chat with her and she immediately put me at ease with her friendly, happy and positive manner. Andrea was very thorough in reviewing the previous information I had provided over a year ago and seemed to be genuinely interested in ensuring I was well represented and that I had given all the correct information needed for the best chance of success. I feel like I am in good hands and I very much look forward to meeting more of the IJL team. Fingers crossed!

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    Customer ServiceStaffProcess

    Reviewed Oct. 13, 2016

    Recently I joined "It's Just Lunch." At the beginning I was a bit skeptical of the process. Everyone I spoke with was professional, did not oversell, no wild promises and kind. When Aleisha first contacted me about my first date she was a great coach. She has followed up with me three or four times just to check that I have received her emails, the times are correct, that I have reviewed the "Twenty Years of First Dates" and FaceTime interview. I am very impressed with Aleisha's follow through. Quite impressive. I am so glad that I joined IJL.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2016

    Although I am an extrovert who is comfortable in most interactions with others, I nervously anticipated my scheduled face-time interview with Andrea. I was, however, instantly put at ease by Andrea's warmth, positivity and graciousness. It was a pleasure to speak with her despite the sensitive nature of our discourse and I ended our conversation feeling confident that I was in good hands.

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    Staff

    Reviewed Oct. 12, 2016

    Aleisha has made it very easy to get the membership started. I loved how she got me a match right away to build on my excitement of renewing my membership. I look forward to working with her more in the future. Her professionalism has been outstanding so far.

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    Staff

    Reviewed Oct. 12, 2016

    I had a meeting with one of the It's Just Lunch! consultants today. She was very friendly & personable. She made sure my profile was adequate in their file to what my expectations are regarding a match. Every aspect of my profile was addressed and she clearly had me as their priority.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2016

    I have to say I was a bit nervous at first about the interview. Andrea changed that by being personable, attentive and kind. Throughout our conversation she was reassuring and encouraging of the upcoming events of my new dating experience. I appreciated her confidence and respect.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2016

    Kim and the staff at IJL has been fantastic. They take the time to really listen to what I'm looking for in a match. My experience has been amazing and I would never recommend doing anything different. Kim is always a pleasure to talk to and has made my experience with IJL very pleasant. Thanks Kim!

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    Contract & TermsSales & MarketingStaff

    Reviewed Oct. 10, 2016

    I gave it one star because I couldn't give zero. This place is a total scam and I think it only has the high rating here because their staff fills out fake ratings. They will do a hugely high pressure sales pitch - worse than a car salesman. And they play with your heart and your feelings, which is worse. Telling you they have lots of people who are attractive and professional and fit your criteria. Once you pay the outrageous amount and the contract cancellation period lapses after three days, they start insisting you lower your standards and telling you they know better than you do what you need.

    They are condescending and insulting and can't provide what they promise. They kept trying to insist I go out with someone opposite who I wanted and 10 years over the age limit I set. The woman, Kim, even started yelling at me - she was abusive. It's so obviously just a scam to get money - these people could care less about your love life and whether you succeed. Trust me - you are throwing away thousands to join. There should be a class action lawsuit against this place. It should be illegal to con people the way they do.

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    Staff

    Reviewed Oct. 6, 2016

    I had first joined IJL in December and did not have a great start. I got passed around by consultants due to job changes and did not feel my feedback was being heard. Then I met Debbie **! She reads all my feedback and takes it into consideration!

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    Staff

    Reviewed Oct. 5, 2016

    My experience with IJL was great. I was matched with a couple of guys and just went on dates while having no major expectations. On my second date, I met the most amazing, charming, wonderful guy who now is my bf. I think that in the end, there is a little bit of good timing, luck, and faith associated with finding the right match in a partner but IJL definitely did it for me. Thank you Kimberli for being our matchmaker!

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    Punctuality & Speed

    Reviewed Oct. 5, 2016

    I've been very impressed with the fast pace and attention I have received with It's Just Lunch and I've had a very positive experience working with Aleisha. Thanks!

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    Staff

    Reviewed Oct. 5, 2016

    I have had an excellent dating experience under the assistance of Obed **. He takes time to listen to my requests and goes the extra mile in searching for a date who is a very good fit with my personality. Because of Obed, I have had an optimal experience with Its Just Lunch.

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2016

    My experience with IJL and specifically Debbie has been good. She has been helpful in trying to find me good matches and has been very accommodating with my sometimes difficult schedule. I feel like Debbie listens to me and is trying her best to figure out what works and what doesn't. I appreciate her professionalism and efforts.

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    Staff

    Reviewed Oct. 5, 2016

    Working with my dating team has been an excellent experience so far. Both Ariel and Nancy have made what could have been an arduous and uninspiring onboarding process a real pleasure. They both are attentive, cheerful, and earnest while still conveying a level of professional acumen that truly inspires confidence in their ability to match me well and ensure my dates go as smoothly as possible.

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    Reviewed Oct. 4, 2016

    My previous dating coordinators did not find me the right match. I have experienced rejections after rejections in my past dates. I have never had second dates. But the match that Aleisha selected wants a second date and furthermore, a long term relationship with me. All I can say is, "You are the best, Aleisha!"

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    Price

    Reviewed Oct. 3, 2016

    I have been on one date since I signed up a few months ago. That was only because I kept emailing Marie ** to see where things were. The date itself was an ok match except too far away. I think for the expensive cost one should have more than 4 dates. I will wait and see the next one.

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    Staff

    Reviewed Oct. 3, 2016

    Loved her - sweet, nice, professional, EFFICIENT. Thank you Lord, and made me feel totally comfortable. I would recommend her in one second to a friend or colleague and in fact already have. Not sure why the whole single world doesn't just sign up for It's Just Lunch! xx

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    Staff

    Reviewed Oct. 3, 2016

    I was very happy with all my date with IJL. They have been right on target with the type of person I want to meet. The only item I would like to see is they space the date out a little so I can get to know better the individuals they have paired me with.

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    Price

    Reviewed Sept. 30, 2016

    This is the old adage of you get what you pay for. IJL is not cheap, but they deliver value much better than the other dating websites which can result in nothing but frustration. I've been thrilled with my matches so far... incredible.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2016

    Very nice to speak with another IJL team member. Looking forward to getting started. Sheri was very helpful in our first conversation. Sheri was very helpful and informative. Have a great day!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2016

    I was extremely frustrated, disappointed, bullied, and wasted a lot of time and money. At first, my "personal" matchmaker was all about finding my perfect match. After an hour on the phone and $** later, I was very clear about what I was attracted to in a partner, my expectations and my goals for a relationship, and I was assured those expectations and goals would be met. Wrong! I was sent approximately eight pictures and profiles of men that I wasn't the least bit interested in, however, I was reminded constantly about how wealthy they were and what type business they were in, how excited they were to meet me, as if this was going to change my mind. Disgusting. I went on a date and found out this guy had been a member of IJL for four years. He was not looking for a relationship. He was looking for a hookup.

    I'm a 48 year old woman with a successful career. I'm not looking for an older gentlemen to take care of me. I tried to contact the IJL headquarters to file a complaint about my matchmaker, and possibly get together with a new matchmaker. I received a call back from my matchmaker, a not too pleasing call, if you can imagine. After weeks of trying to work with her, her refusal to return my calls, weeks with no communications, I called to cancel and obtain a partial reimbursement of my membership. This generated a return call, of course. I was told by my matchmaker that I could not cancel my membership and would not be receiving any type of reimbursement of my $** membership, that my membership would simply just run out. I could kick myself for ever giving IJL my time and my money.

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    Staff

    Reviewed Sept. 26, 2016

    Finally fed up with online dating, and not at all interested in the bar scene. I found IJL and was excited to give it a shot! Imagine my frustration when I mentioned that I was only interested in Women and they told me they only connect straight couples! Talk about discrimination, especially in San Francisco, CA!

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    StaffProcess

    Reviewed Sept. 26, 2016

    Sherri is Awesome in my book! Made me feel very comfortable about the process. Jessica and Alisha have great as well! When you are spending a lot of money you need people like them to make your experience a great one! So far it has been fun getting to know them! Lastly, Sherri is gorgeous on the outside and inside as well. I would love to find someone who is like her! Thank you Ladies in advance for taking good care of me!

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    Reviewed Sept. 23, 2016

    Sheri, Thank you for coaching me. I look forward to utilizing the helpful tips that you shared with me. I wish I could have you in my ear. I'm not good at obvious flirtation, but I think I'm more willing to try after speaking with you. Thanks again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 23, 2016

    Sheri contacted me on September 21st. Her call was on time and she made me feel comfortable and relaxed as I was a little nervous. She was able to answer all my questions about what to say at the end of each dating experience. I am excited and so ready to continue this journey. Thank you Sheri for your suggestions and for being so professional.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2016

    I thought Sheri was very knowledgeable in the tricky business of dating. I had a few instances on my first date with IJL and she gave me some wonderful and honest tools to use. She had a great upbeat and positive vibe, also an awesome phone voice.

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    Customer Service

    Reviewed Sept. 19, 2016

    I recently joined IJL so I feel it's a bit early to review my experience. However my face to face conversation was productive. I felt comfortable however it was difficult to answer the question as to what I myself need to work on.

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    Customer ServiceStaff

    Reviewed Sept. 16, 2016

    I really have enjoyed my experience with IJL. Everyone I talk to on the phone has been very friendly and pleasant. They are inquisitive about who I am and what I'm looking for. I would enjoy more communication with my personal coach. I've been a member for a month and have only had two phone conversations. Follow through is important especially since the "sale" was so detailed. I feel like the follow through should be equally detailed.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2016

    The corporate IJL is horrible. I had used IJL 7 years ago when it was privately owned and had a very good experience. This is why, when I read the negative reviews I didn't take them too seriously. I believe all of them now. IF YOU READ THIS AND HAVE ANY RESERVATIONS ABOUT USING THIS COMPANY YOU WILL ONLY HAVE YOURSELF TO BLAME. I dealt with seven people with my recent experience, seven. I had a sales rep (Jenifer) that will say anything to get you to join but when I referenced back to what she said, I was told she is no longer is with company and it doesn't matter what she said because it is, he said, she said at this point. Again I had used IJL before and had a very good experience so this hard sell was not necessary and I should have looked at this as a huge red flag but didn’t.

    In short I was basically called a liar, immediately told I needed to change my search criteria, told I shouldn't have been spoken to that way. Also repeatedly told that "they don’t give refunds, so what do I want to do"??? With the first six people I dealt with, I had never suggested or asked for a refund. I only ask that they honor what I was told. With the seventh I demanded a refund so they would leave me alone. It became quite apparent that once you’re signed, they treat you like you don’t matter and could care less about what they had told you to get you to join. My complete experience would be pages long and I only wanted to share this to help save anyone, on the fence about joining, a lot of trouble. As this would have helped myself before I rejoined. No wonder this company had a NOTICE OF PROPOSED CLASS ACTION SETTLEMENT and I expect more to come.

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    Staff

    Reviewed Sept. 10, 2016

    The sales staff at It's Just Lunch promoted a program that would vet potential matches for the active individual who can't find the time to find a suitable match. It's Just Lunch made assurances that they have not been able to deliver on. Two months, and not one of the four matches they committed to happened. Not one lunch. Not one coffee date. Although the staff stay in touch, the staff don't seem to communicate well. Professional courtesies such as please do not disturbed during the work day, were not always followed. When contacted to request a refund because they were not delivering, front line staff indicated that I could speak with a supervisor, but there would be no refund. I heard a version of that paraphrase more than once in a conversation. In conversations staff were distracted by other activities and I had to question them to stay on my file.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2016

    Dating Advice Call. The information that I received from Sheri was really good, she answered my questions in a professional manner and is very responsive whenever I need anything.

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    Staff

    Reviewed Sept. 9, 2016

    Sheri interviewed me via FaceTime, and was amazing. Very professional when we had technical difficulties with the connection. Very insightful and patient as she coached me. Helped me find better ways to describe what I'm looking for.

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    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2016

    Had a good experience so far. My director Aleisha was very accommodating with scheduling times around my busy schedule, and my coach Sheri was extremely friendly and gave excellent and practical advice. Look forward to working with these guys.

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    Staff

    Reviewed Sept. 2, 2016

    So far this has been a seamless and enjoyable experience. Talking with my dating team I feel like I have been able to suss out exactly what I am looking for and they have worked to get me set up with someone who they think will be a fantastic match. The team is open, friendly and supportive. Hoping this is a successful endeavour!

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    Staff

    Reviewed Sept. 2, 2016

    Sheri was excellent. Great interpersonal skills, she put me at ease, and had great advice. She answered all of my questions, and put me at ease. I would definitely recommend her! Thanks.

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    Staff

    Reviewed Sept. 1, 2016

    I met a great guy. I told my IJL matchmaker what my criteria was for my match and she found the guy with all my highlights and he is a great person! Thank you IJL!

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    StaffProcess

    Reviewed Aug. 30, 2016

    Because I am fairly shy, I reluctantly joined IJL. Their initiation process went fluidly, and helped me graduate from shyness to a point where I was champing at the bit to get started. And what they committed to doing...to intelligently and purposefully choose women for me to consider meeting who had more in common with me than "we both like long walks on the beach". I've learned to trust my contacts at IJL, who have treated me sensitively, and who seemed to take my dating experiences personally, as if they were a family member who wanted me to find my soulmate through their efforts. And I will miss them... because that's exactly what has occurred. And she's wonderful...

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 30, 2016

    They are both very nice on the phone and in e-mails. They are patient and helpful toward me with finding the location of where to meet Anne, my in-person interviewer in Atlanta, the first time. I got lost in Atlanta traffic and Monique helped me with directions. I was not able to keep my first meeting with Anne, but Lisa listened to my explanation and seemed patient with me, and then re-scheduled it for a few days later.

    I did not like having my first date before meeting with my interviewer and my dating coach. I have a few "deal-breakers" that I wanted to be sure were entered into my profile. I also wanted advice and coaching from an IJL lady as to how to approach dating. I have not dated for years. I did not like the high-end nature and locale of either the first date or the first interview. I am not comfortable being around wealthy people and luxurious surroundings, nor do I feel safe being in the middle of crowded and loud and congested cities, restaurants, hotels, events, etc.

    If I could have met with my interviewer before my first date, for instance, I could have emphasized these facts: Please do not: set me up on dates with very wealthy ladies who live very expensive life-styles. I am a retired blue-collar and military man. I can not support and do not enjoy luxurious surroundings, high-end restaurants, cruises, flying, hotels, clothes, and activities; Do not limit my choice of dates to only ** ladies. I am very interested in Asian, South American, Mexican, and Native-American and Pacific-Islander ladies, especially those who are not from a wealthy or pampered back-ground and life-style; Please do not set me up with ladies who are obese, have young children or grand-children living with/or dependent upon them;

    Please arrange dates for me with ladies who are blue-collar, white-collar, military, old-fashioned, country-girls, feminine, not "high-maintenance" ladies who require and demand that huge amounts of money be spent on them. I can not afford that. Also, I do not like a lot of tattoos, piercings, wild hair and nail polish, irresponsible and loud behavior, criminal record, going to clubs and bars where smoking and fast-dancing are happening. Slow-dancing and quiet, intimate, non-luxuriant restaurants, etc. are OK;

    I do not like to fly in any kind of aircraft. If a lady wants to travel, we will have to go by car, ship, or train. I am ex-military, and have had many scary close-calls in all kinds of air-craft. I want a lady who wants a gentleman as her man. I want a lady who is serious about finding one man with whom to develop a relationship, not to continue serial-dating from now on.

    All-in-all, I am happy with my IJL experience, but I wanted to explain these "particular" preferences so that I do not get sent on any more dates with ladies who live a life-style that I can not "get into." Please let Lisa and Monique and Anne know about these preferences I have listed here. I am not sure that I mentioned them all before. Thank you.

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    Staff

    Reviewed Aug. 29, 2016

    Dating Interview - Professional and well spoken. Questions were clear and concise.

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    Staff

    Reviewed Aug. 29, 2016

    I am enjoying the experience. All of the people at IJL that I have had contact with have been very nice. Clari, my dating coordinator, is great. She is very easy to talk to and is always encouraging.

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    Staff

    Reviewed Aug. 29, 2016

    Once I started working with Debbie ** at IJL things have been great (matches, date location, scheduling, etc.). Being single and not wanting to be can be frustrating. I think the dating coordinators at IJL do a great job but finding one that really cares like Debbie ** is what sets her apart from the rest. I think IJL is a very professional organization and I continue to be happy with my decision to use their service! Thank You...

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Aug. 28, 2016

    My dispute concerning It's Just Lunch deals with the company negotiating a contract with me in bad faith and knowing that they could not perform on their promises. They promised me 4 handpicked dates within 6 months (but assured me it would be more) and/or 6 profiles to review that would be professionally evaluated and match up to my criteria specified after an extensive interview process. They sent me one who didn't meet my criteria remotely and another one that didn't either but I went on the date anyway, and of course it did not work out. He said he has just joined. I was so surprised that I wasn't getting more opportunities. I'm attractive, fit, smart and fun. I asked Meisha **, my dating director about the availability of men for me and she said, "They are available, but none I would send to you." I asked her why, and she said I was attractive and these just wouldn't be a fit.

    So two weeks went by and I heard nothing. So I sent an email and asked for a refund since they obviously could not meet their part of the agreement. I got no reply and two more weeks went by. I followed up again with Meisha by phone and email. She finally emailed and said she was so sorry for the delay and had a supervisor call me. Debbie ** called, a manager and apologized as well. She said she actually had someone in mind for me and was going to send the profile to me as soon as she hung up. That was on a Friday and by the following Wednesday, I had heard nothing from her. 5 weeks had gone by without a profile sent to me. Then, they send me a new dating director and I basically told her I had contacted American express about the bill.

    I should have done more research because apparently they are doing this everywhere. In New York a lawsuit was won from someone that sued It's Just Lunch, ** et al v. IJL. The complaint accused It's Just Lunch of falsely promising clients that its staff would hand select appropriate matches for dates. It also said the company would charge $1000 or more per person per year for services it did not deliver. I don't understand why they are still allowed to run a business??? What a joke!

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    Reviewed Aug. 27, 2016

    My interview with Debbie was good. My delay in responding is based on my hectic travel/work schedule. I also learned a lot on my first date--and Debbie's original questions now make more sense to me. If possible, a follow-up to update her and all at IJL on my more specific "wants" in a date may be helpful to my future success in being matched to what I am looking for. I provided much of this "new" input in my feedback on my first date. Thanks to Debbie & all for your assistance.

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    Staff

    Reviewed Aug. 26, 2016

    Sheri was very helpful and informative. She asked pertinent questions regarding my aspirations for dating. She clarified any questions and concerns and remained unfazed despite our technical difficulties during the interview. She was also friendly and accommodating as an interviewer.

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    Staff

    Reviewed Aug. 26, 2016

    I am so thrilled that I made the decision to sign up with IJL. Debbie ** has been wonderful as my dating advisor and she really listens to me. Debbie is always available and responsive and completely takes the burden and stress out of dating. I highly recommend this service.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2016

    I feel that there are too many people dealing with me = 6. How can 1 (Marie) know me very well to find a good match for me? I don't feel that Marie and I have had a long enough conversation for her to REALLY know me. I've talked to several = my information is not being passed on correctly.

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    Staff

    Reviewed Aug. 22, 2016

    They misrepresent their services. They do not set you up with appropriate individuals. They go long periods of time without contacting you despite requests for updates. Waste of money.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2016

    There are several staff, but mainly Debbie, that have provided dating matches for me while with It's Just Lunch. Debbie is kind and cordial over the phone, when arranging dates for me, and works to research matches based on my preferences. She is informative when I ask questions. Thank you, Debbie, for making my experience with It's Just Lunch a good one.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Aug. 20, 2016

    I was excited about this whole experience but the penny has tarnished more as time goes on. You are well outside your 3 days of requesting a refund when the things happen you aren't pleased with. Now let me state upfront I take full responsibility for sending my signature without reading their contract, but when I did try to open the document, I never could and told them that. I take full responsibility for not digging deeper about all of my dates being local, because they list Huntsville as a hub; they DID NOT ever tell me in the course of the SALES CALL/PITCH that it had been closed, which I think is pretty important.

    I did say I'd go to Nashville or Birmingham on occasion, even Dallas as I have relatives who live there... Marlo, lives in the same neighborhood as they do practically and so we had lengthy conversation and she never once said "You WILL ALWAYS GO TO BIRMINGHAM!!!" I get set up with date #1, meet, he's late, disheveled and it's not their fault but he talks about bringing all the women to same restaurant???!!!! Well?? The company was kind, I got a token gift card for his behavior... which is NOT their fault.

    Then, they stay true to their word, they send me to Birmingham! In his profile he's handsome, a professional; we're to have an extended date... Day into evening. I spend a considerable amount of time picking an outfit that will carry me through both time slots and outings, drive my little over 2 hours and part of it through rain you can barely see through! I arrive on time, walk in to be told he'd called and "he's not coming". No other reason was left for me...

    I think our phone numbers should be given out so that if one party doesn't intend to "show up", they can at least save the other person not only hours of drive time, but preparation time as well. In total, I spent 4 hours, 30 minutes driving and 2 1/2 picking clothes and getting ready for my date and he was obviously a professional at being rude and inconsiderate. The least one could do if they are showing is say "I'm sorry, please tell her... (whatever reason)." Don't you think?

    I emailed IJL and told them all about it, took them 3 days to call and no email... I never responded to the call as I'm so over this. I've never been stood up in my life and now I paid for it!! I've received an email from Nadine, wanting to know availability. To be honest, I told her that for him, NONE. I don't do second chances. Your first impression is your most important, he screwed that up.

    I've asked for a refund to no avail, and on more than one occasion, so I've asked for half a refund, that seems fair. I didn't do my due diligence and they didn't tell all the truth upfront either! I tried to post on their page but I couldn't see how you could, maybe there's a reason for that. My advice, you can do just as well on your own and when I signed up I didn't feel that way. Unfortunately, it's come to that.

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    Staff

    Reviewed Aug. 20, 2016

    My experience with It's Just Lunch has been good. The staff has been very open to my needs and seems to care quite a bit with trying to find me a person whom I'll feel comfortable with. They get to know you not as a customer but as someone they can help and to me that's a great feeling.

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    Reviewed Aug. 19, 2016

    So far...I am extremely happy with Stacie and Debbie. I have a first date scheduled within 5 days of joining. :-) They both are great listeners and cut to the chase! Thank you.

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    Staff

    Reviewed Aug. 19, 2016

    Please note my experience with Kimberly and Nadine has been wonderful. They both try so hard to keep in touch before and after my matches. Kim is a sweetheart and she has taken a lot of time with me finding matches. I will bet soon she will bring me the match to fill my needs.

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    Staff

    Reviewed Aug. 19, 2016

    Everyone at IJL was so helpful and professional. I felt like they really took the time to listen to what I wanted and they were able to find me a great first match. They planned everything for my first date. The restaurant location was beautiful and I had a really nice evening.

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    Process

    Reviewed Aug. 17, 2016

    I have talked to Kim or Nadine every week. So far I have been offered a profile of someone to every week. I have been happy with the process!

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    Customer ServiceStaff

    Reviewed Aug. 17, 2016

    I had a very comfortable date with a man who I felt was well matched with my preferences. Dinner and conversation was enjoyable. First dates are not always easy but this one was. Lisa listened to my likes and dislikes and came through for me.

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    Staff

    Reviewed Aug. 16, 2016

    Sheri met with me via facetime at my convenience. She was very personable and easy to talk to. She is a wealth of information and made me feel comfortable to ask my questions. I enjoyed my meeting with Sheri and she made me feel much more relaxed about dating again.

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    Staff

    Reviewed Aug. 15, 2016

    I had a great coaching session with Sheri. She's sweet and very helpful. I'm looking forward to meeting someone.

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    Staff

    Reviewed Aug. 15, 2016

    My very first date with Just Lunch & my adviser/coach "Jas" nailed it with a great match for me which led to a second date. She "listened" and found exactly what I was looking for and she nailed it out of the park!

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    Staff

    Reviewed Aug. 15, 2016

    My first interaction with IJL was not positive. The interactions seemed confused and it was unclear who did what as it related to organizing my first date. The first date was a complete miss even after spending a good bit of time describing the type of person I was looking to meet. The follow-up after the fist date was terrible. Then Mike ** stepped in. Mike did a great job at listening to understand the type of person I was looking to meet. He then came back with a couple of individuals who were right on target. Thank you Mike for doing a great job!

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    Staff

    Reviewed Aug. 15, 2016

    It's Just Lunch!, IJL, has been an amazing experience for me. I am a busy professional and a committed father which makes it hard to meet high quality women. Jas at IJL has introduced me to many beautiful, intelligent, fun, successful, grounded, active, positive women. The dates have all been enjoyable and some have been great. My most recent 1st date was the best one yet where we shared an authentic intimate connection. I am very excited for our next date.

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    Customer ServiceContract & TermsOnline & AppStaff

    Reviewed Aug. 14, 2016

    I paid approx. $** CDN in good faith to It's Just Lunch International August 2015 as they represented themselves over the telephone and in person as being a matchmaking service for busy professionals, who had a membership pool in Calgary, Canada. However, when I ran into issues with this company (dating coach who could not be bothered to keep appointments, inappropriate matches, discovering my profile was completely incorrect/inaccurate) and asked for a refund less interview fees. It's Just Lunch personnel informed me they were a recruiting service and matches could only be presented on who had joined the service.

    Note that It's Just Lunch does not indicate they are a recruiting service on their website or in their contract. Their contract also indicates that it MEMORIALIZES and is not INCONSISTENT with those TELEPHONE COMMUNICATIONS; however, telephone communications are completely inconsistent, depending on with whom I am speaking. When I filed a complaint against It's Just Lunch with Florida Better Business Bureau (August 2016), I was contacted by It's Just Lunch customer representative, Pat (**) who indicated I did not qualify for a refund as they could provide the services. When I said they had not provided any services to me over the past year and I was only interested in a refund, her response to me was "Good luck."

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    Staff

    Reviewed Aug. 13, 2016

    Obed helped me find a woman that I am attracted to and compatible with. I am so happy she is my girlfriend!

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    Staff

    Reviewed Aug. 13, 2016

    I have just signed up and have had an interview with Sheri. She could not have been nicer and as I am somewhat nervous about this venture, she was helpful and easy to talk with. I can't offer much more yet, because I have not had my first date.

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    StaffProcess

    Reviewed Aug. 13, 2016

    Sheri was warm, friendly, and extremely helpful during my initial dating coaching and face to face interview session. She put me at ease and led me through the process. Sheri asked me thoughtful questions to elicit insight into my dating style and history, and answered all of my questions. I look forward to Sheri's additional insights after my first few dates.

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    StaffProcess

    Reviewed Aug. 13, 2016

    My experience with It's Just Lunch Seattle was, to say the least, incredible. It was enlightening, and enjoyable. I felt like they really listened to me, and paid attention to my wants/needs/desires in a partner. The first handful of matches weren't perfect, but it was a good start, and I really enjoyed learning about myself through the process. I met my now fiancé during an introduction through IJL, and I couldn't be happier that I took that leap of faith and went ahead and paid for their services. The outcome, in my humble opinion, is better than I could have imagined it being.

    I learned so much along the way, met some really nice people (including the folks at IJL – they are WONDERFUL) and I went on lots of dates, met the man of my dreams, and we are getting married in October of this year!!! It was great. I can't say enough about the team and all the hard work they put into matching people up, coordinating, taking feedback, etc. The whole program is terrific. Thanks IJL. You guys totally ROCK!

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    Sales & MarketingStaff

    Reviewed Aug. 12, 2016

    Bottom line, so far so good. Sales (Natalie) very helpful. Gave a true description of what I'm purchasing. She made sure that my expectations and the IJL deliverables were aligned. This is critical for success. Client Service (Jas and Sheri) also, very helpful. They are responsive, professional, and seem to be very vested in the success of their client. Will keep you posted!!

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    Customer ServiceStaff

    Reviewed Aug. 12, 2016

    I am pleased to have the opportunity to recommend Kimberli as a Dating Director. She is so much more than that. She is fun, effective and has become a good friend. We love chatting and she never makes me feel like I am wasting her time. She knows that the more time spent getting to know a client, the better job she is able to do for you. If you are reading this, just call IJL and ask for Kimberly. You will have so much fun!!!

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    Reviewed Aug. 12, 2016

    Kimberli seem to be trying hard even though the first 2 dates did not work out.

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    Staff

    Reviewed Aug. 11, 2016

    I am rather new to my experience with IJL. I've met 2 nice gentlemen so far and I feel like I am being matched with people who are closest to what I'm looking for.

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    Staff

    Reviewed Aug. 10, 2016

    1st coach - I thought that Myra (spelling name wrong) was very helpful with preparing me for my date. She reminded me that 'it is a date' so that I think about my wardrobe, opening introductions, and closing conversations to leave a positive vibe. Tips about how to handle the interaction were very helpful. Thank you.

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    Reviewed Aug. 6, 2016

    I imagine I would be happier if I had met someone I would want to date again which is not the case with the two gentleman I have met.

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    Customer ServiceStaff

    Reviewed Aug. 6, 2016

    My experience with the quality of my match was excellent. The level of communication proceeding the date was spot on. For a busy person such as myself is a no stress way to meet a compatible partner.

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    Customer ServiceStaff

    Reviewed Aug. 5, 2016

    I love the venue that was picked for my date. It was very unique in respect to allowing for privacy; which gave myself and my date the opportunity to share information with one another. An added plus was the food was exceptional. Lisa was a wonderful lady to deal with in regards to call backs and making sure our time scheduled met to attain a successful date.

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    Staff

    Reviewed Aug. 5, 2016

    My coach session was extremely helpful. Shere was extremely easy to communicate with and made me feel very comfortable to ask my questions. I thought her feedback was very thoughtful and I'm sure will contribute to a successful first date!

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    Reviewed Aug. 5, 2016

    Excellent match. Very compatible. Debbie did a great job in following up and making match work.

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    Staff

    Reviewed Aug. 5, 2016

    Sheri was a gem. Thorough and engaging! I'm so glad I got to have a face to face with staff from Its Just Lunch. Makes it so much more personal for me. Thanks!

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    Staff

    Reviewed Aug. 5, 2016

    Sheri was very professional and answered all my questions and concerns. It was obvious she is very experienced and knowledgeable.

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    Staff

    Reviewed Aug. 5, 2016

    The meeting went very well. Was comfortable and informative.

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    Customer ServiceStaff

    Reviewed Aug. 5, 2016

    In my first 2 weeks on IJL I have had a very good experience. I have not been on a date yet but up to this point it has been great. Pilar my dating director is amazing, always returns my calls and makes me feel good about things. Sheri was great in our dating counseling session, had great answers and made me feel comfortable.

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    Staff

    Reviewed Aug. 5, 2016

    I'm just getting started and so far things are moving along. I excited with meeting someone special. My first coaching section was really good. Thank you.

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    Staff

    Reviewed Aug. 4, 2016

    Kimberli is great. She is the first one at IJL that I really enjoy working with!!!

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 2, 2016

    I signed up for It's Just Lunch on a Wednesday afternoon. By Friday I was regretting my decision. [Wrong time, wrong decision for me.] I emailed my account coordinator Heather **, telling her I was not right for the program today and wanted to cancel (before we got started). I also called her on Monday AM. She assured me she would have someone call me back. Two days later and no one from It's Just Lunch has called me. I call each day, leave voice mail(s), but no one calls. I am STUNNED by poor customer service by a company. This is SUPPOSED to be all about customer service. Wow.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2016

    Job well done! Attentiveness, care taken in selections, response time and professionalism has been awesome.

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    StaffProcess

    Reviewed Aug. 2, 2016

    I signed up with IJL in January and was so excited about the program. IJL took so much time in the beginning with me to understand what I'm looking for. However, since that time I have been extremely disappointed. Not one date!!! I'm a tall confident woman who likes tall men. The 1st two men they sent to me are the same height as I am - not interested. They sent one more that doesn't even live in the same city... NOT HAPPY WITH THIS SERVICE and want my money back.

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    Reviewed Aug. 2, 2016

    I've been on 2 dates so far. The first was pleasant but no second date, the second went well and setting up a second date. Look forward to meeting more women.

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    Staff

    Reviewed Aug. 1, 2016

    I felt very comfortable speaking with Sheri, she knew I was nervous and this is very new for me and she made me feel so at ease with her. I was confident she knows her field and appreciated her tips and insight. I am looking forward to working with her over the course of meeting the right person to add to my life.

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    Staff

    Reviewed Aug. 1, 2016

    I'm new to the dating scene after 17 years and didn't want to do the trial and error method of finding someone to enjoy life with. I pondered the ways a person finds another and realized in this crazy world we live in, there must be a better way than going to bars, grocery stores or whatever. With It's Just Lunch, the uncertainties are mostly removed. They match you with someone that is vetted for you and is tailored to what you're looking for in a mate for life or just a friend to do things with. I recommend this service for people serious about finding the one you're looking for. PS I want to express my thanks to the good people I dealt with at IJL. Margaret, Kimberli & Nadine, thank you so much!

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    StaffProcess

    Reviewed Aug. 1, 2016

    I really enjoyed my session with Sheri. She was very friendly and helpful. She made sure that my profile was correct, offered me tips and suggestions for a successful date, answered any questions that I might have, and she made me feel at ease. She explained the process, suggestions for conversations and attire, and post date follow up. All of it was very helpful.

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    Staff

    Reviewed Aug. 1, 2016

    Debbie and Sheri did a great job making me comfortable during my initial intake interview.

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    Staff

    Reviewed Aug. 1, 2016

    Sheri was friendly, efficient and encouraging. A great session!

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    Staff

    Reviewed July 30, 2016

    I enjoyed speaking with Sheri this past Thursday. I found her to be extremely professional and easy to talk too. I would definitely recommend her to others.

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    Staff

    Reviewed July 29, 2016

    She was very encouraging as I have not had a first date in several decades. She also gave me some pointers that I had not thought of.

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    Staff

    Reviewed July 27, 2016

    The person interviewing me did a great job. She was kind and gave helpful tips. It was a great experience!

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    CoverageStaff

    Reviewed July 23, 2016

    I was very pleased with the dating approach and coaching session. I am someone that tells people how to interview, so it was a lot aligned with sending a person on an interview, but more personable. I enjoyed the talk and it was informative and she welcomed my questions that I had. She covered all the bases and I felt confident going into the date. She was a very warm person and it was a nice experience.

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    Staff

    Reviewed July 22, 2016

    Had a lovely conversation with my coach and she was very informative and sweet.

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    Staff

    Reviewed July 22, 2016

    Sheri was very enthusiastic, positive, encouraging and informative. I enjoyed my session with her.

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    Staff

    Reviewed July 22, 2016

    She was amazing and kind! She help me feel at ease and gave me great advice!!!

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    Reviewed July 21, 2016

    It's Just Lunch is a national and international franchise. I cannot comment on their operations outside of the US. However, this company has been successfully sued in New York for fraudulent claims to clients. I personally had a horrendous experience with them in San Francisco. After I began reading very negative YELP reviews of It's Just Lunch from all over the US, I understood my experience was far from unique. I am a public interest media professional now at work on a national expose of this fraudulent franchise. I have requested that Yelp reviewers send me their stories. There are MANY. I urge anyone considering giving money to this business to read YELP reviews in dozens of US cities. They tell the story, over and over again, of the ongoing fraudulent activities of this business. Do not waste your money!

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    Staff

    Reviewed July 20, 2016

    Sheri was friendly and helpful. She was patient and addressed all of my questions. The "practice responses" for me were very helpful. It was a warm welcome to kick off a very scary stage of life. :)

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    Reviewed July 19, 2016

    I went into the session open minded but hesitant as I wasn't sure what we would cover and if it would be helpful. I adored my consultant and I felt like the time was well spent.

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    Staff

    Reviewed July 18, 2016

    Sheri was great to speak with and helpful in her advice and recommendations. I would recommend working with her to any new client of IJL's!

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    Reviewed July 18, 2016

    Marlo, was fantastic. I felt I really connected well with her. I was passed on to Laquana and asked to reassign. The FaceTime meeting with Sheri I felt went very well!!! Took 2 weeks to get a meeting with her though. Wish I could mark higher.

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    Staff

    Reviewed July 17, 2016

    She was very nice and helpful, giving what I hope will be useful advise, but waiting to see what she will have to tell me once I have started dating and she gets feedback from the guys I see. Like that she is open to my contacting her with my concerns if need be, but haven't tried yet.

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    StaffProcess

    Reviewed July 17, 2016

    Very professional and open experience. They walked me thru the process and were very helpful to any questions I had.

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    Staff

    Reviewed July 16, 2016

    Sheri was very friendly and helpful with suggestions for 1st dates. She asked questions about me and the person I would like to meet. She was very positive about finding someone I would enjoy meeting.

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com