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It's Just Lunch Reviews

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About It's Just Lunch

It's Just Lunch is a personalized matchmaking service that caters to busy professionals looking for meaningful relationships in more than 110 U.S. cities as well as cities in Canada, the UK, Ireland and Australia. Matchmakers get to know members and use their dating preferences and relationship history to select matches. It's Just Lunch makes all the arrangements for comfortable and safe face-to-face dates, including the time and place. All members have to do is show up ready to meet their match. Potential pairs meet over lunch or after work for drinks.

Visit www.itsjustlunch.com
Pros
  • Guaranteed face-to-face dates
  • Free onboarding interview
  • Customized membership plans
  • Fully confidential
Cons
  • Lengthy process
  • Can be pricey

It's Just Lunch Reviews

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    How do I know I can trust these reviews about It's Just Lunch?
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    Page 14 Reviews 1725 - 1875
    Verified purchase
    Staff

    Reviewed June 25, 2018

    I have had 4 dates in the past 2 months. All have been appropriate choices and were as advertised. I have had follow up dates with 3 of the ladies. I have been pleased with the quality of the people, their appearance, intelligence, and energy. I have had a very good conversations with all of the candidates and would recommend this service to friends.

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    Staff

    Reviewed June 24, 2018

    I have truly enjoyed IJL, I have had the pleasure of meeting very nice, educated, fun and respectable men that I would otherwise not gotten a chance to meet and form friendships with. I am very glad that I have had the opportunity to join and would recommend it to others. Thank you IJL.

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    Staff

    Reviewed June 23, 2018

    I’m super excited to get back in the dating world. I like the experience and professional help they offer for finding my future mate! It’s been a real pleasure that the staff at It's Just Lunch have my best interests in mind. I look forward again to finding my forever.

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    Customer ServiceStaff

    Reviewed June 22, 2018

    This was my third date and it was a much better match. It didn't lead to exchange of phone numbers but we had a pleasant lunch and found much to talk about. While the first 2 dates seemed to be just men who were available, this 3rd go around was someone who I could relate to better. My biggest request from the very beginning has been a man who lives out his Christian faith everyday. While Sean doesn't do that, he at least was very much a gentleman and interested in having a nice time. Lisa did honor my request to move the meeting location to a general area that works better so the drive would be reasonable. The restaurant was very nice.

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    Staff

    Reviewed June 22, 2018

    I want to talk a little bit about It's Just Lunch and my dating experiences in the Harrisburg and Pittsburgh areas. OBET has been my dating coordinator and he has provided me with a very nice selection of ladies who I have went on 2 dates with and the staff at it's just lunch has been very professional. They listen to my criteria and try to find me the best suited matches to date. I want to thank it's just lunch for riding this opportunity and service.

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    Staff

    Reviewed June 22, 2018

    I appreciate all of the helpful support I have received from Aleisha and Ashley. Aleisha is a very pleasant person to work with and responds in a timely fashion. I get the sense that she attentively looks out for all of her clients.

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    Staff

    Reviewed June 21, 2018

    My relationship with IJL started off poorly. Recently, Aleisha and Ashley have made the one star into 3. I’ve been on one great date, and am looking forward to more. I’m sure they will bring my vote to 5 soon enough. Great job!

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    StaffProcess

    Reviewed June 21, 2018

    The process so far has been super easy and smooth. I've only had one date so far but I'm excited for more to come. I also like how we have to give feedback after the date because it helps to fine tune the matches. Even though you don't meet your matchmaker in person they ask you full detailed questions to really get to know, which I really liked.

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    Staff

    Reviewed June 19, 2018

    IJL goes a very long way to removing the obstacles of dating for busy, professional people!!! It's like having your friends out there, searching — doing the legwork, locating and vetting like-minded and legitimate single people to connect you with. Kimberli, Tameka and Sean have all been genuinely curious and so helpful in consulting with me, to find out what I am looking for... and hopefully help me find a match! Cheers to IJL and your Cali Team!!

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    Staff

    Reviewed June 19, 2018

    My experience with It's Just Lunch was really positive. The service was prompted and insightful. I liked that they were legitimately invested in how the dates went, that they provided valid, insightful advice and that they were willing to make time to talk and redefine what I was looking for. I overall experience taught me a lot about myself, dating, and the type of person that I am looking for.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    Kim gave me excellent advice on how to handle a guy when he says he'll try to get a hold of me instead of asking me for my telephone number. Instead of keeping me waiting when a guy flakes out on me or takes too long to decide when he'll meet me and etc., Kim will hook me up with a new guy right away and I really like that. I also would really like to get to know Tameka better, because she seems like a very friendly person.

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    Reviewed June 19, 2018

    Obed helped me to meet someone I am interested in continuing to date and to get to know. So far, it looks like a very nice fit. IJL is so simple, hassle free and refreshing after having tried online dating which is exhausting, very time consuming and often a bunch of demoralizing game playing. Here you meet people who, even if they are not a good match for you, are at least seriously interested in finding that special someone.

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    Staff

    Reviewed June 19, 2018

    So far, so good, I've only met up with one match, but she was pretty wonderful so I do trust the judgement of the people making the decisions. I do hope that they continue to find high quality dates for me as we move forward together.

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    Staff

    Reviewed June 18, 2018

    The helpful staff at IJL has made getting back into dating, easy and fun! I’ve appreciated the personable guidance and my first date worked out fantastically. The venue selected was quaint and eclectic and my date for the evening was charming, pretty and so much fun to talk with. What more can you ask for?

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    Customer ServicePunctuality & SpeedProcess

    Reviewed June 18, 2018

    I have enjoyed this process so far on IJL. My first date was a pleasant surprise and we will go out again. The Dating Coordinators give you good advice and guide you through the upcoming date. They send you photos and information on a match then ask if you are interested. They then confirm a date, time and place and even make reservations for you. They also give you a reminder call and email. I was impressed with how quickly they followed up with you after the date to make sure all went smoothly, to get your thoughts on the match and to see what your next steps were regarding the match. It is also great to not have to deal with millions of texts, emails, sift through profiles on your own and I find it time consuming. I enjoy having someone else's perspective on who they see me dating. This is definitely a refreshing new approach to dating!

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    Customer ServicePunctuality & Speed

    Reviewed June 18, 2018

    What I like is that as opposed to dating websites, I can fast track the process to going on a first date, rather than having to do a lot of work before getting a woman to be interested in going on a first date or starting communication with me. Which is good for me because I have a limited amount of free time. Only complaints are that it took a long time, several months before I was on my first date. Also my first dating director, Kimberly was unresponsive to my e-mails and calls.

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    Staff

    Reviewed June 14, 2018

    I’m a 59 year old male looking for a serious relationship. It's Just Lunch set me up with a very beautiful women in great shape and very professional. The reason I only gave 4 stars is the location Central Park South is very hard to get to and not a comfortable atmosphere. The beautiful women I met never return my two messages. I’m thinking of trying again.

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    Customer ServiceStaff

    Reviewed June 14, 2018

    Amazing experience with my amazing matchmaker Sally **. She takes her time to understand what I am looking for in a relationship. Also, communication is a key and she always does, she nailed it. Working with Sally is all about her client!

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    Customer ServiceStaff

    Reviewed June 14, 2018

    When I first signed up for It's Just Lunch the person I spoke to was very welcoming and customer centric. Through our conversation she reeled me in with comments like, "Paul is great for you" or possibly "Tom is good for you". She would make comments like that through the conversation making me think we already had desirable matches. I fell for that. I’m really frustrated. I’ve seen one match and only because I complained do I feel that this match came through. This person had not one trait that I have been looking for in an individual. I would really like to get a refund and money on. I’m very disappointed because I thought this was my chance to find a really good match.

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    Staff

    Reviewed June 13, 2018

    I had a wonderful experience on my first date. The professionalism of this company is commendable. The follow-up was within 24 hours of my date. I felt the feedback questions were pointed and well thought out. I am looking forward to another wonderful experience.

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    Customer ServiceStaff

    Reviewed June 12, 2018

    Kaila has been extremely helpful and friendly. She has very precise in her communication and descriptions of my dates and what they have to offer. Kaila has taken my communicates and put them into action. Overall she has been great! I look forward to engaging with her in the future. Thank you so much.

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    Staff

    Reviewed June 12, 2018

    So far I’ve had one date and he was a nice gentleman. The matchmakers are professional and seem to be genuine. They are organized and good with following through. We’ll see if the outcome after 4 dates was worth the expense.

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    Staff

    Reviewed June 12, 2018

    I had a nice experience. Debbie did a good job with the match. The restaurant was good. The food and service was also good. Although he was a complete gentleman, he was older than I requested. I will however go out with him again if he so desires.

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    Staff

    Reviewed June 12, 2018

    Jas has been very professional in my dealings with her. She has deep listening skills which has helped throughout my dealings with her and other members of the IJL team. A seasoned professional, Jas and the rest of the IJL team aim to match individuals with similar traits.

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    Punctuality & SpeedStaff

    Reviewed June 11, 2018

    Kaila was quick and efficient. She set up a great match and was willing to adjust the site to avoid traffic. She is cheerful, upbeat and a good listener. I trust her to help me find my best match. Thanks Kaila.

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    Punctuality & SpeedStaffProcess

    Reviewed June 11, 2018

    If you're busy and need to connect with real people this service is for you! IJL team makes it easy to make real connections with real people who have already been vetted for meeting your dating and life goals. They found a good match and set up the time, place, etc making this a very easy process. Who folding use a dating coach in their corner?

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    Staff

    Reviewed June 8, 2018

    The ladies, Lisa and Moya have been very kind and good to work with. Thank You. I just started the dating process and look forward to a successful experience. I will be interacting with the dating coach and following up after my first date on Saturday!

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    CoverageStaff

    Reviewed June 8, 2018

    I signed up with IJL in 2017 and dropped $** on the fantasy that was sold to me: I was a beautiful souled person who only needed to meet the amazing, handsome, and educated men that resided only in the IJL database. In 12 months, I went on 3 dates, each impressively bad in regards to the characteristics that I was looking for in a match. My conclusions from my experience: there are very very few men in the databases (I live in LA), they are charged less to be members, if they aren't "recruited" and put on dates for free. The matchmakers are working with such a limited pool that the young Hollywood "director" who was leaving the next day for Hawaii indefinitely must have seemed like a great choice for me. I don't blame the matchmakers.

    I blame the salespeople. They're selling a fantasy that they're fully aware will not be realized-- and they can always cover their own butts with pithy statements such as "You won't connect with everyone" and "You have to kiss a lot of frogs." The contracts are expertly worded to trap you in membership-- the company only guarantees 4 dates or a specified number of matches (which means if you pass on the guy who is 20 years over the age limit you set then he counts as a match. At the end of the day... 3 dates total. I was going to let this go... IJL is still settling its various bankruptcy and legal cases, so I figured they're getting what they deserve anyway. Unfortunately, I was contacted today about renewing my membership, which only renewed my desire for justice. Christina picked the wrong person to prey on today!

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    Reviewed June 7, 2018

    Have had some nice dates. Not as many as I would have liked. Started in January and have had 3 dates. Most have lived far away from me, 35 miles or more, 1 date 50 miles. But I like that they set up the dates in a neutral safe setting and I have enjoyed my dates.

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    Reviewed June 7, 2018

    The whole experience has been nothing but excellent. It is classy and you get to relax and enjoy your date in a beautiful restaurant. Even if you don’t like your date I’m sure you will like your food. This experience is so far the best experience as far as dating is concern. And I highly recommend them to anyone trying to find love.

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    Staff

    Reviewed June 6, 2018

    Newly single after 20+ years and introduced to IJL three months ago. Obed has done an amazing job selecting potential matches which meet my qualifications. He's responsive and communicative. It's ideal to have someone coordinate and make the arrangements for dates, especially for someone who has a challenged work-life balance. Enjoying the experience!

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    Staff

    Reviewed June 6, 2018

    Pilar Is one of those people that sounds like she always has a smile going at the other end of the line :-). She has endless patience and is a great listener and really exceeded my expectations to put together a date with someone who shares what is most important to me... And this is no small feat, as the things that are most important to me cannot be easily computer matched. They can only come from taking the time to talk extensively with both people, then having the experience and the intuition to put two like minds together. This is the reason I joined IJL, to benefit from the long hours that your team spends doing all of this hard work, so that I can take care of the rest of my life! :-). Pilar Is a beautiful representation of experience paired with intuition, when it comes to matchmaking. Thank you for putting us together! :-)

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    Reviewed June 5, 2018

    IJL set me up with a wonderful match. Unfortunately, for whatever reason it didn't work out, but that was not IJL's fault. However, they did not provide the medical disclosure which I wrote to them, which potentially could have helped the situation.

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    Staff

    Reviewed June 4, 2018

    I got very tired of sites like Match.com etc. When I first tried IJL I was very skeptical of the service but as time went on I can see why they have been in business so long. My dating director Aleisha was fantastic and I would highly recommend her. After only 2 dates I found the perfect match for me and I have high hopes this the one. My advice would be patience and trust the process.

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    Reviewed June 4, 2018

    When I was signing up I was told about potential matches already available. Things have gone slower than I expected based on those early conversations. I still like the idea of IJL but I’m not convinced yet of my overall satisfaction.

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    Customer ServiceStaff

    Reviewed June 3, 2018

    Kimberli is very professional and passionate about her job. She listens to the needs of her clients. She is great at communicating and following up. She is very patient with answering questions. She is also very easy to talk to.

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    Staff

    Reviewed June 1, 2018

    The folks at It's Just Lunch have been doing a nice job of finding good matches and setting up dates. My team of dating coordinators, Aleisha ** and Moya **, take care of all the details and are very responsive and accommodating for me.

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    Staff

    Reviewed June 1, 2018

    Aleisha, as my dating director, is amazing! She's kind and she really listened to the type of men I am interested in. Every man she has suggested so far is highly accomplished (like myself) and an excellent match! Two quality matches in less than three weeks! WOW! Give Aleisha a raise! :-)

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    Staff

    Reviewed June 1, 2018

    The staff have been outstanding; I still await a match that is truly a satisfactory one, and will continue to trust and believe. I of course know that matching is purely a numbers game and the more individuals I see the better my odds.

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    Staff

    Reviewed June 1, 2018

    I am a client of IJL and is having a good experience with company as a whole. I have found them to be professional and sincere in their efforts to please their clients. Monique has been very attentive with her search for the best suited companion for myself and the women of IJL. Thank you!

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    Punctuality & SpeedProcess

    Reviewed June 1, 2018

    I am starting over with It's Just Lunch and am going to trust the process that's in place and show up for each encounter with expectations flying high and fully looking for the magic to happen, it's just a matter of time is how I see it. I'm all in and want to make the very most of my opportunity and time with IJL.

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    Staff

    Reviewed May 30, 2018

    My team has been very helpful with getting dates for me on a more frequent basis and this has been much appreciated. My team treats me with respect and they are very professional. This experience will be one I will never forget.

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    Punctuality & SpeedStaff

    Reviewed May 30, 2018

    I would highly recommend Aleisha as she is a true professional. She has provided me with several dates in a short time frame. She is truly working hard so that I may find my perfect match and we communicate on a weekly basis.

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    Reviewed May 30, 2018

    I am very disappointed in the service. I have lost count of the everchanging dating coaches who have been assigned to me and then appear to do nothing. I have had one lackluster date in 4 months which only happened when I asked to cancel my membership and have a refund. I would not recommend this service.

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    Installation & SetupStaff

    Reviewed May 29, 2018

    My overall experience with IJL has been positive. All of the staff have been really helpful in setting up my first two dates. The restaurants have been nice and I’ve met some really nice gentlemen. I’m looking forward to more positive experiences with this agency.

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    Punctuality & Speed

    Reviewed May 29, 2018

    I'm writing this review to caution others considering It's Just Lunch! They technically do not owe me anything but ethically and morally I feel they do. I paid the premium which is not a small amount. I went on 1 date who did not match my must have. I then met someone on Match.com that lasted almost 6 months. When I went back to It's Just Lunch! I was a few days late. It was sorry!!! They were paid over $** For 1 date that wasn't a match. I understand agreements but they could have stuck to their end. I feel this company takes your money and is not really invested in happy clients. Buyer beware.

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    Punctuality & SpeedStaff

    Reviewed May 25, 2018

    My date was kind smart and beautiful, I have never met someone I had so much in common with, that I weld comfortable with almost immediately. It’s a great service and Kimberly was very easy to deal with and figured out quickly what type of woman was right for me.

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    Staff

    Reviewed May 25, 2018

    Kim has my complete confidence in finding me a mate. When the right woman comes along she will find her. Thanks for having her. She has been kind in taking the time to understand me. I have been with other dating agencies and they have never taken the time Kim has to get to know me. She is a person that is in the right career.

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    Staff

    Reviewed May 25, 2018

    Kimberly is wonderful. She truly wants you to find happiness and she is on a mission to help you do just that. I enjoy the restaurant they select as well. I am telling all my friends about her and that should join IJL.

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    Punctuality & SpeedStaff

    Reviewed May 25, 2018

    "The level of professional service that I have received from my IJL team has exceeded my expectations. They have been extremely accommodating of my schedule and thoroughly understand my dating profile and requirements. This professional approach made my first lunch date a great success. The match was so good that we made our second date on the spot!"

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    PricePunctuality & SpeedStaff

    Reviewed May 25, 2018

    Good matches, meeting sites, and hard working dating coordinators make dating much more productive and efficient for this busy professional with a crazy work and life schedule. Not sure how IJL compares cost wise with competition, but overall extremely satisfied with their service.

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    Customer ServiceStaff

    Reviewed May 24, 2018

    My experience with It's Just Lunch has been good so far. Great communication from IJL staff. Pilar ** is very professional and nice to work with. Match dates, seem to be in line with what I'm looking for. The restaurants IJL has chose so far are nice, and casual, and a good choice for first date conversation/interaction.

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    Staff

    Reviewed May 24, 2018

    The It's Just Lunch matching service is easy and fun. They do all the hard work and leave the dating up to me. The personalized service matches me with guys just for me making meeting new people easy and stress free.

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    Customer Service

    Reviewed May 24, 2018

    Kiana scheduled my date with Steven based on my conversation with her and my profile, I think she did a great job, Steven and I had a great first date and exchanged phone numbers. I will be looking forward to a second date.

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    Punctuality & SpeedStaff

    Reviewed May 23, 2018

    I worked with It's Just Lunch over the past 10 months (yes, it took 10 months to get me on 4 dates). The crew at IJL was very polite and professional. The rep assigned to me always listened intently to my feedback and worked hard. There were two issues with my experience: 1) Nashville is a HORRIBLE city for dating in your 30's and it seemed to carry over into the IJL experience. The pool of candidates for a picky, late 30's male is extremely small. 2) The one thing I did not like about IJL, and it's significant, is the women I went on dates with were not paying members and knew very little about me, if anything at all. Seeing as I paid a lot of money for the service, it made me feel kind of like a John and put the women (who were outstanding) in an awkward spot. (Dave Matthews says, "You pay for what you get", ha!)

    Overall, I would rate the IJL team with 5 stars on effort and give it a big 2 star deduction for business practices, as far as the whole "paying member seeing a non-paying member" thing goes. If you live in a big city with a super large dating pool, I think IJL would be a great option, if you can afford it. In a smaller city, you need to lower your expectations if you're going to go the IJL route.

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    Staff

    Reviewed May 22, 2018

    She (Joan) is attractive, smart, and has a good career. I would like to see her again, but... the other three women I met through IJL were lacking personality and warmth. Unless something really positive happens, I have no plans to renew with IJL.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 22, 2018

    The plans for my lunch date were arranged quickly and at a beautiful location. Aleisha took the time to ensure I had a very pleasant experience with a gentleman I could easily hold a conversation with. Moya confirmed the day before and answered any questions I had. Upon hearing the pleasant experience I had, my friend now wants to join.

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    Staff

    Reviewed May 22, 2018

    Recently I have had a very positive experience with IJL. My matchmaker Aleisha is very personable, professional and follows up with any questions or concerns that I have. She has been a pleasure to work with. Thank you Aleisha! I also want to thank Moya as well. She is very sweet!

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    Reviewed May 21, 2018

    I have been had a very positive experience with It’s Just Lunch especially since it’s been awhile since I have been in the dating scene. I like the idea of having a no pressure environment with me being able to pick and choose with my dating consultant always in the background checking on how things are going. All good for me with It’s Just Lunch!

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    Staff

    Reviewed May 19, 2018

    Loved that IJL made everything so easy and smooth for its clients especially for someone so new to this experience. IJL staff is well trained and friendly, from coaching to setting up dates know what needs to be done. So in all client service is excellent!

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    Staff

    Reviewed May 18, 2018

    Working with Aleisha and Moya has fundamentally changed my experience meeting a quality lady. They take the time to understand me and help me understand myself, and then take painstaking effort to match me with someone that just clicked! I definitely recommend them!

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    Staff

    Reviewed May 17, 2018

    My date last night was terrific, and Aleisha has done an excellent job of following up. My beginnings with the firm was extremely bad (no date for 3 months), but since she has taken over she has stepped up and then some.

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    Punctuality & SpeedStaff

    Reviewed May 17, 2018

    He was very nice & polite & interesting. He was well groomed & seemed at ease. Ran a little bit late but called restaurant to let me know. We exchanged numbers. Will let you know if he calls to see me again.

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    Elizabeth increased rating by 2 stars.
    Staff
    After a positive interaction with It's Just Lunch, Elizabeth increased their star rating on Oct. 10, 2018.

    Updated review: Oct. 10, 2018

    It has taken a few times for us to get it right but she recently set me up with a gentleman who has great potential! Lisa listens to exactly what I am looking for and she brought me a great match this time around! I would recommend Lisa to anyone who knows exactly what they want!

    Original Review: May 16, 2018

    After being upfront and honest with what I am specifically looking for, my matchmaker has all the tools she needs to find me a perfect match! With each match, Lisa is closer and closer to finding someone I am looking for so truly is listening to me and cares. Now we just need to find that chemistry!

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    Reviewed May 15, 2018

    Thanks to all 3 of you! All of you really know what you are doing and IJL works! I have meet my match. I had my first date a week ago today and we connected right away, perfect match for me! We have seen each other almost every day since as he will be away next week and me June 3rd-10th. Perfect to miss each other a little I think. Thanks again for finding my match in life...

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 14, 2018

    I am dissatisfied with this service for the fact that it took forever, there wasn't a ton of communication at first, and the quality of my matches was very poor. I will not be renewing because it's a very expensive membership to not have yielded results. I went on one date and he was really nice but he was outside of a few crucial points I had set in my preferences. I just feel like I spent a lot of money and had nothing to show for it because the talent pool was not vast enough.

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    Staff

    Reviewed May 14, 2018

    It's too early to give a nice review. But everybody there has been really nice and listen to what I want. I don't know what will happen but I'm hoping that I meet the right one and who knows it's exciting.

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    Price

    Reviewed May 12, 2018

    My experience with It's Just Lunch! was very disappointing. In addition I felt I wasted my money The restrictive policy regarding New York vs New Jersey and Long Island was one person per fee very expensive and does not allow one to find a good match. The matches provided did not give enough information about the person to make a holistic and realistic choice. Finally having to travel a distance rather than a midpoint location left me feeling very disappointed.

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    Customer ServiceInstallation & SetupSales & MarketingPunctuality & SpeedStaffProcess

    Reviewed May 12, 2018

    Recently, I began seeing It's Just Lunch (IJL) advertising on Fox news. Since I am on vacation and have some time, I decided to share my extremely unsatisfactory experience by writing this review expressing my contempt for this deceptive company; hoping to spare potential future victims. Around 5 years ago, I wish someone would have shared IJL's business model with me so that now I wouldn't be out $** which I may as well have flushed down the toilet. My blood boils every time I am exposed to their deceptive ads; which I know first hand are lies intended to lure you in and rip you off. IJL's prey are busy professional singles with money to spend and willing to take a chance on a company with crafty, well targeted seemingly sincere advertising commercials.

    My experience was: I went back and forth for months seeing their commercials and thought what a novel idea! I'm a busy executive, don't go to bars, no one I'm interested in at church, online dating is the same people and it hasn't led to anything... so why not try IJL? After all, it sounded like the perfect way to find someone! Initially, I called several times asking questions before one day the agent informed me of a special deal for $** saving $** and guaranteeing I would go on at least 4 dates over the following year. I decided to go ahead and give it a try. The agent couldn't wait to get my credit card number.

    Once I was a paid member, things moved pretty fast and I felt good about my decision. Within a week, a dating counselor set up a time to meet with me face to face and a dating director contacted me by phone as well. That was basically the end of any service from this company. I began to get even more concerned when the only contact from IJL was to inform me I had a new "dating director"... to the best of my recollection, I was informed of 7 different ones over the period of less than one year.

    I was sent no matches until almost a year and only after I began to complain about the process. The matches I was sent were nothing like I had requested or consistent with my profile on file... which only added to my buyer's remorse. There was only one date IJL ever informed me they were setting up and later they cancelled before it could take place for the reason the man was untruthful regarding his profile. That was it. IJL never did more than that... never sent more matches and never informed me again of anyone they wanted me to meet.

    I do understand not everyone can be easily matched. However, I was a well educated insurance executive in my late 50's, 5'5" size 6; with long dark hair and a former lingerie model. Surely, IJL could have found at least one gentleman fitting the description requested in my profile? At the end of one year I realized IJL either wouldn't or couldn't fulfill their contractual obligation. Therefore, I decided to exercise my refund option as detailed in my contract; which basically said I was entitled to a $** refund ($** less than originally paid due to administrative fees.) A formal refund request letter to IJL was submitted by certified delivery detailing my experience resulting in my dissatisfaction with their service. I received a letter from IJL stating they would not give me a refund... but in so many words, basically they would be happy to do the job they promised they would do in the first place... but never did.

    This company makes it very difficult, if not impossible to talk to anyone in authority if you have a problem or want a refund. However, if you want to sign up and give them your hard earned money, you'll have no problem finding someone to take your credit card number. No one is accountable; once they have your money, if you are fortunate enough to find someone to speak with, soon they are gone from the company and you start all over again.

    It quickly becomes obvious IJL banks on their victims being too busy and possibly too embarrassed they entrusted a so called matchmaker, that most will not pursue legal remedies and just accept their losses. This company took my money! And offered NOTHING in return. Don't be fooled by a refund protection clause in your contact. You won't get one! $** is still a lot of money to me. I WANT MY MONEY BACK and I'll tell everyone who will listen what this company is really about until I receive the refund I am entitled!

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    StaffProcess

    Reviewed May 10, 2018

    I have recently begun my second endeavor with It's Just Lunch in Dallas and am thrilled with my experience thus far. Debbie takes her time to discuss both my goals and each opportunity with me. She couldn't be more attentive and open to feedback on matches as well. All of my dates have been excellent and I look forward to continuing the process.

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    Customer Service

    Reviewed May 10, 2018

    I found the experience acceptable in terms of meeting a couple of nice guys and getting me back "out there", but I was not attracted to either of them and did not think we had much in common. I was also disappointed that my first date was with someone who was separated (not actually divorced, and only for 3 months at that). That was not made clear in the profile I read prior to our date. In my interview I specifically stated that I was not at all comfortable dating a guy who is separated. In that sense I feel that the first date was a waste of a lot of time and money. I am taking a break from IJL for the summer, but I would consider trying it again in the future.

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    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed May 8, 2018

    This experience was the worst I've ever had with any company. After one date and almost no communication (once every 2-3 months on a six month contract) they would not refund any of my money. When I pressed for more options I was shown more people outside my criteria. I consider this a scam.

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    Staff

    Reviewed May 8, 2018

    My counselor Obed was very responsive and took the time to find out what I’m looking for. He took his time to find candidates for me that would be a good match. I’m currently going out with a nice woman that he found for me.

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    Punctuality & Speed

    Reviewed May 8, 2018

    I enjoyed working with It's Just Lunch. These are professionals. They set me a date according to my priorities and I had a great time. That there was no chemistry with my date is at the core of the dating business. Only when you meet someone, do you know. People might be compatible on all accounts except the fundamental one. Must try again!

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    Customer ServiceStaff

    Reviewed May 7, 2018

    I was rushed, could barely get my own comments in as she was talking so much. SHE WAS TALKING OVER MY WORDS. Very unprofessional. This should have been a question then answer forum & instead it was me fighting to get a word in edgewise. She talked too much period. Too much about herself & came off as totally uninterested in my answers. She was very unauthentic.

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    Reviewed May 4, 2018

    I joined It's Just Lunch about 3-4 weeks ago and have been on one date. My coordinator set me up with someone who met my expectations. I believe my coordinator knows what I expect, so I'm interested in seeing what my future dates hold.

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    Staff

    Reviewed May 2, 2018

    Everyone has been very responsive since I began. Debbie, my matchmaker seems to really know what I am looking for and is motivated to deliver. I had a great face to face meeting with Andrea as well. Everyone seems very professional and easy to visit with about my dates. It is a very user friendly format.

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    Staff

    Reviewed May 1, 2018

    Hi! Andrea was extremely helpful, patient, and kind! She made my face to face experience very pleasurable. I am very excited to meet the RIGHT man. I have enjoyed meeting everyone with It's Just Lunch. Thank you for your help and advice!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 1, 2018

    Buyer beware in Phoenix. If I could give no stars I would. There are two IJL's, the before the sale team and the after the sale team. The before the sale team is prompt, courteous, helpful and attentive. The after the sale team... the one you will actually be dealing with, is rude and unethical. Buyer beware.

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    Staff

    Reviewed May 1, 2018

    Over the years, I have used IJL in Chicago & Dallas as well as Miami & I have found it an excellent way to meet very nice women whether it results in just friendship or more without the time hassle and risk of online dating or frequenting bars.

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    StaffProcess

    Reviewed April 30, 2018

    She was very sweet and made me feel comfortable. I was very nervous about the face to face interview, but she put my mind at ease. This process has been a very good experience so far. I hope that I can find someone to spend time with.

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    StaffProcess

    Reviewed April 30, 2018

    I met with Dating Coach Andrea and she was great! She was informative, engaging and humorous. She made this phase of the process very comfortable. If you get to work with her, you will have a positive experience. Thank you Andrea.

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    Staff

    Reviewed April 28, 2018

    Thank you for the amazing opportunity to help me find Mrs. right. With all the the learning and teaching you guys are going to give me it’s amazing. Can’t wait to meet Mrs. right. Thank you. Take care. Ciao. Looking forward to hearing from my coach.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 28, 2018

    Please take this seriously if you are considering IJT. I read some awful reviews and thought maybe it was just single, lonely, angry people who were upset because they were still single and the service didn't work out. This is NOT the case. This company IS VERY UNETHICAL and everything mentioned in all the reviews, I experienced myself. I am by no means desperate, but was looking for another way to meet and date other business professionals. I'm sure if you're reading this you also know that online dating can be... crazy and exhausting. So I contacted IJT and inquired about signing up. They were very nice and took the time to get to know me, but they are really good at getting you to provide your credit information fast.

    I gave them my info and they charged my card immediately. I hadn't even signed the contract so I was surprised to see a charge on my account so quickly. It gave me an uneasy feeling so before I signed, I did some more research and found awful reviews. I never ended up signing the contract but instead I e-mailed Heather my rep and told her I wasn't going to use the service and got nothing in response. I called several times as well and she wouldn't answer. So I finally blocked my own number and called again and guess who answered on the second ring? That's right, Heather.

    I told her I wanted them to refund my debit card. The $2500. She was persistent that I think about it over the weekend and that she had the PERFECT man for me and everyone in the office was fighting over who they should set me up with, blah blah blah. (They have a three day return policy so "over the weekend" would put me past my 3 days). I was adamant that I was sure of my decision. She said she didn't have the authority to give a refund and accounting would call me Monday. I told her I wouldn't get off the phone until someone from the company would acknowledge in writing that I was going to get my money back. She placed me on hold a dozen times and told me all of management was busy and they'd call me Monday. I refused to settle for that answer.

    She finally put Julie on the phone. Julie is a real treat. I finally got Julie to send me an email that acknowledged I wanted a refund. However, she would never put in writing that "they would issue a refund". She would tell me it over the phone that I was going to get a full refund, but refused to put it in an email. She said "we have received your request and it is being processed". She claims this is the legal jargon they HAVE to use and it means the same thing as a refund. I don't buy it.

    I want to say that I am a very calm respectful person, and Julie was YELLING and I mean YELLING at me. Telling me she doesn't work for me and I shouldn't tell her how to do her job and that I "just don't get it". I just kept calmly asking her to put in writing that I would in fact receive a refund. She refused. She ended up hanging up on me. I filed a dispute with my bank over the $2500 charge that was charged to my account. We'll see how this goes! Working with those people is impossible and something I have never experienced before. Scary, really. Please save your money! Please!

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    Customer ServiceStaff

    Reviewed April 27, 2018

    My date with James was very nice. The location was great. We talked a lot and enjoyed talking. There didn’t seem to be an awkward conversation or moment. At the end of the night we went our separate ways. No phone numbers were exchanged. Everyone with It’s Just Lunch has been very responsive and nice and constantly emailing and following up. It’s so far been a pleasant experience.

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    Staff

    Reviewed April 27, 2018

    It was a good experience. Andrea was very helpful and did a good job of going over my profile and what I was looking for in a match. The only constructive criticism I would suggest is slowing the rate she speaks down a little to make the conversation clear. But overall, it was a good experience.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    Andrea was very professional and pleasant. She was good at keeping the conversation on track while allowing the interchange to be personable and friendly. I would certainly recommend to a friend! Thanks to the whole team for all the work you are doing for me!

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    Staff

    Reviewed April 26, 2018

    Starting the It's Just Lunch experience has been a great opportunity to meet new quality and successful people I wouldn’t normally find on other dating sites. My dating directors work hard and have taken all the energy, stress and time off my plate to find quality matches that align to my dating interests.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 26, 2018

    I have been very satisfied with my experience with It's Just Lunch. They do just what they advertised. Very individualized and personal service. Pilar is so patient in dealing with me, someone who has no idea what she wants or needs. She fills in all the blanks and has set me up with 2 very nice gentlemen. My dates have been very pleasant, she sets up the dates at my convenience, around a very difficult schedule, makes the reservations and I just have to go. It's Just Lunch has been perfect for me.

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    Staff

    Reviewed April 26, 2018

    Andrea was nice and extremely patient during the interview. Her tone was pleasant and caring. She reviewed my profile with me. She wanted to ensure it was correct. She gave positive information regarding my potential dates. Most important she told me to have fun.

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    Reviewed April 26, 2018

    Andrea was succinct and clear. I appreciated her directness while giving dating tips. I was also happy that I could refine my profile a bit because after she reviewed it with me, there were things I definitely wanted to change or further clarify.

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    Staff

    Reviewed April 25, 2018

    My Face To Face with Andrea went very smoothly. She was easygoing and personable. During the interview, she was open to any questions and offered recommendations for them. She guided the interview while making me feel at ease. The meeting was within the 20 minutes they said it would be.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    Excellent customer service. All of the employees have a contagious sense of excitement and positivity, especially Andrea. They have very helpful at providing dating tips and make you feel as if they care. Andrea definitely cares and loves her job. Keep up the great work!

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    Staff

    Reviewed April 23, 2018

    I’ve enjoyed working with Kimberli and Miya these past few weeks. They have done a great job of presenting dates for me and they always follow-up and keep me in the loop. A refreshing change as compared to most dating sites.

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    Punctuality & Speed

    Reviewed April 22, 2018

    I was pleased with my Facebook interview. She was punctual and very honed in to make sure that she had accurate information about me and my expectations. My only comment would be that I had the feeling that she seemed a little rushed and desired to get through the interview quickly. Even in light of that I think she wanted to make sure that all points had been covered.

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    Staff

    Reviewed April 21, 2018

    Dalia has been very positive and upbeat every time I talk to her. She is so motivating and such a pleasant person to work with at It’s Just Lunch! She is very personable and seems to love what she does. It shows in how she treats people! Andrea was a very positive person also and very helpful in my dating experience... She gave me some good ideas.

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    Process

    Reviewed April 20, 2018

    I just experienced my first date with IJL and it went well. The venue was perfect and the first date went well. We are going to go on the second date shortly. I did not really know what to expect; however, their process matched me with someone that was physically appealing, intelligent, easy to converse with and had a sense of humor. For my initial experience, I would definitely give IJL a thumbs up.

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    Reviewed April 20, 2018

    I was pretty specific on the type of female I was looking for. None of the females, that I was set up to go in a date with, met my specified criteria. Especially, with respect to their size and build.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    Had fun and restaurant we ate at was fine too. Talked for a couple hours had lots in common. Will keep in touch with the first date. Have yet to plan a second date. Dan was attractive too, which surprised me. He’s better looking in person than the email picture.

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    StaffProcess

    Reviewed April 18, 2018

    It was a helpful and good experience. I needed help getting back into the dating scene and they assisted me through the entire process from introductions to conversation tips to communicating with the opposite sex. I recommend IJL as a matchmaking partner.

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    Staff

    Reviewed April 17, 2018

    I enrolled in their $** plan while I was in Orlando. At the time I knew I was moving to the Tallahassee area and was assured that they were statewide. After one match in Orlando I moved. When I tried to get a match in North Florida I was informed that they didn't have a presence North of Orlando and I was now out of the jurisdiction. No refund of any part of my money was possible. Now they're calling and emailing me again. A new person each time. They want me to pay again and re-enroll. Not likely. There are thousands of complaints online about them now. I wish I would have discovered that before I wasted my money with them.

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    Staff

    Reviewed April 16, 2018

    I am so happy with my decision to sign up for IJL. Kim has been such an amazing help to me. She has listened to my feelings and we have had great conversations about what I am looking for. I’ve had my first date last weekend and already have a second date lined up! So happy to be working with Kim.

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    Staff

    Reviewed April 16, 2018

    So far, my experience has been nice with It's Just Lunch. I have been on one date and I feel we did have quite a bit in common. I am looking forward to more interaction with my team there to find me a great guy.

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    Customer ServiceStaff

    Reviewed April 15, 2018

    Andrea was wonderful. Her personality is very easy going and made me feel comfortable. I will recommend some of my others friends to join. The FaceTime conversation was relatively quick and Andrea's review of my profile was right on point.

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    StaffProcess

    Reviewed April 13, 2018

    I have worked with ILJ, Aleisha and Sally, to meet eligible men - hopefully for an ongoing relationship. I have met 3 men, but only one had chemistry and he and I are friends now. Aleisha has been a great support and there to talk to when I needed it. I have been on other dating sights, and I think it's a little magical when we can meet that someone special, but none of them give you a guarantee. And, I'm not done yet. It's a good process, and the people at ILJ are good to work with.

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    Customer ServiceStaff

    Reviewed April 13, 2018

    Today I met via FaceTime with Andrea **. She was very nice and offered some helpful advice to me. She asked me questions and gave suggestions for completing my profile. I enjoyed our conversation and I'm glad she called because there were many things on my profile that needed to be corrected/ updated. Thank you!

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    Reviewed April 13, 2018

    So far, I have a positive experience with It's Just Lunch. It does take a bit longer than online dating but they provide individualized approach and really get to know person, ask for feedback to customize search to satisfy my needs. Everybody is pleasant to work with.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 13, 2018

    I had a great call with Andrea - she was able to answer my questions and explain how their process works for finding a match. She was on time with FaceTiming me, which was helpful as I have a busy schedule. Andrea gave me a lot of hope that they will find some great dates for me!

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    Staff

    Reviewed April 12, 2018

    It’s Just Lunch has been such a wonderful experience. On my first match, I will venture to say I met the most wonderful man I have ever met. We have had an incredible few weeks together and am so please with IJL team including Pilar, Sheri and GREG. Thank you for all you do!!!

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    Reviewed April 11, 2018

    I am enjoying your dating service. I have gone on one date. It went really well. We exchanged numbers and are planning on seeing each other again sometime. I felt like we really connected when we were on our date. I am looking forward to meeting new matches. Special thanks to Aleisha **.

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    Reviewed April 11, 2018

    I've had one date/match so far and it was a good experience. I was a little turned off by the fact that the restaurant hostess didn't split the check automatically but I don't blame IJL for that. Only reason I'm not giving more stars is because I'm still new to this service and still need to see how everything works out. Like I said though my first date was legit/nice.

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    Staff

    Reviewed April 11, 2018

    A little more communications about the date upfront would be nice and a few more pictures. I am new to this so we will see how it goes for the next little while staff very friendly and professional. Maybe a few options to pick from each time would be nice.

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    Customer ServiceStaffProcess

    Reviewed April 11, 2018

    I appreciated that Andrea helped me connect via Facetime. I was having trouble at the beginning. That was kind of her. I also appreciate that she was friendly and smiled a lot through the process. I did not feel nervous. Also, this call did not take as much time as thought, which was great!

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    Staff

    Reviewed April 11, 2018

    Thank you to Lisa ** for The fun time I had getting to talk and know my date last night. We had fun and enjoyed the evening. I appreciate the effort put into making the date happen, and look forward to meeting new people.

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    Customer ServiceOnline & AppStaff

    Reviewed April 11, 2018

    Please do your due diligence and hopefully you won't give them your hard earned money. I wish I had done my homework before I signed up. Though I realize that lawsuits don't necessarily mean anything regarding fault, a successful class action suit, and ongoing claims are not things to turn a blind eye to. My experience has been awful like many others. The first date was NOTHING I had asked for. He actually was not a paying member and they had not been in contact with him in years. Upon digging him up from the archives, they failed to inquire if anything had changed with him. Plenty had, which made him a less than ideal candidate for me based on what I'd told them I was looking for. I was incensed and told them as much on the post date review.

    I immediately came to realize that they did not have my interests at heart and asked for a refund. Of course they declined. Horrible customer service. Why would you want to keep a client that is that dissatisfied? The next date no-showed and though I can't necessarily blame them for that, the communication afterward was lacking. The next date occurred, but was nothing to write home about. So all in all I've paid a lot of money for a little service. I'd have done better with an app on my phone and I'd have less to complain about regarding customer service. Save yourself the aggravation and don't do it.

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    Staff

    Reviewed April 10, 2018

    Great Speaking With Andrea, Brandis, and Jenny. Glad I have a great team to walk me through this experience. Every time I speak with them I hear the confidence in their voices. I'm looking forward to seeing the matches Brandis and the team chooses. Thank you for all that you do.

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    Staff

    Reviewed April 9, 2018

    I had a date recently with a gentleman found especially for me by Kailal. I don't believe she could have found anyone more fitting for me. I enjoyed this date very much and am hopeful this will become a great relationship.

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    Staff

    Reviewed April 9, 2018

    I was in a long term relationship that recently ended and was checking out the different dating sites online when I cam across IJL. I just joined "It's Just Lunch" but so far I am happy with the service. I have found the staff and my coordinator to be very friendly and helpful.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    I found it perplexing that my matches started being selected before I had my Skype session. My Skype session with Sheri had a lot of questions I wasn't previously asked that would've helped in my match selection. The first two matches were men that had a couple of deal breakers in it that I had said. When I called Donna she was helpful in selecting someone that I really liked. I think you should go through all the interviews before they select a match to ensure they're really getting what you want. The date was excellent though. Sheri's dating tips had me feeling very confident and it helped me have a better date than I've had in years. I hope we get to see each other again, but if not I was happy for the experience.

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    StaffProcess

    Reviewed April 9, 2018

    I discussed many items with Andrea. She was very helpful and made me feel very comfortable throughout the process. I did ask her several questions about dating and she was honest with me and provided some good insight. Enjoy talking with her.

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    Staff

    Reviewed April 9, 2018

    I had a great first date, She was very easy going and easy to talk to and I would see her again. The experience was good. The restaurant was good. I thought IJL did a good job finding this place on the river. Thanks.

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    Staff

    Reviewed April 8, 2018

    I found my FaceTime with Sheri to be very beneficial. She was extremely professional and very positive throughout the entire session. She asked me pertinent questions and was responsive to any questions I might have. I found her dating tips to be spot on and am looking forward to incorporating her suggestions in my next date.

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    Customer Service

    Reviewed April 7, 2018

    It was bumpy when I started with IJL, after switching to new consultant, Obed, it’s much easier to communicate with him and feel more comfortable to open up myself and tell him the pros and cons from my dating experience. I could trust IJL better with Obed’s patience and consideration. I am looking forward to work with Obed for the rest of matches.

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    Staff

    Reviewed April 6, 2018

    It’s Just Lunch has been great so far. My first match was a great guy and I definitely had a better experience with my first IJL match up than I ever have with another dating service. I would and already have referred my friends.

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    Staff

    Reviewed April 6, 2018

    IJL representatives have really demonstrated they care about Making the right match. With appreciation for the diligence they exercise in doing this important work. My reps have taken the time to get to know and understand me and my preferences. They don’t settle for less because they know I won’t.

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    Staff

    Reviewed April 6, 2018

    FaceTime call with Andrea - She did a nice job. Was polite and fun. Listened to me. Encouraged me and helped me feel better about my IJL experience, which up to this point has not been great. I am hopeful I will get some attention and get some dates moving forward. Thank you Andrea!

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    Staff

    Reviewed April 6, 2018

    I'm so thankful a service like this exists - providing people to be focused on the details of finding me quality matches. More conversations around "why" the match was made, time it takes to find the next match, and a personal interest in getting to know me would help to build trust in this service and to meet the high expectations I set in paying 5 times more than a typical search service.

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    Punctuality & SpeedStaff

    Reviewed April 5, 2018

    Aleisha has been my dating coach, very professional, prompt, listens well, good attitude and sense of humor. I’m very comfortable with what I can communicate and honest without judgment. This is good for busy people who don’t want to waste time with weird people online. No guessing where to go and your private contact isn’t given unless you give it away.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 5, 2018

    FaceTime interview - Great service. Consultant was very familiar with my profile and provided friendly and helpful tips for utilizing IJL service. Experience is much like talking to a friend or sister. Time was set in advance and consultant made sure time was still convenient when we began the meeting. Great experience. Great advice.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 5, 2018

    I have very much enjoyed working with Debbie. She is knowledgeable about today's dating environment and process. She has been a true advocate in working to find me a match. Debbie has been very professional and responds to phone calls and emails timely.

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    StaffProcess

    Reviewed April 5, 2018

    IJL has been great for helping me to see the many opportunities to find love again - from helping me to refine what's important in a partner, to being open-minded about my potential matches. It's been a learning experience, since I haven't dated in many years and the process can be intimidating. Leaving it to the experts has be a great experience.

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    Coverage

    Reviewed April 5, 2018

    The video meeting was efficient and covered the items I needed to know to get started. Andrea made me comfortable and allowed me to ask Questions, along with letting me know what to expect next, along with a few coaching tips. Thank you.

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    Staff

    Reviewed April 5, 2018

    This is the third time I join IJL. It is much improved. I find it much more organized and the matches are much closer to what I’m looking for. Obed has been very helpful. Overall, I highly recommend this service for those of us who don’t have time to do our own search.

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    Customer Service

    Reviewed April 3, 2018

    This is the second time I have used IJL and they have become, since I first used them in 2006, a truly professional organization with exceptional customer service. Being able to see the match before committing is helpful for the first date. Shari and Brandis are terrific to talk with and I was able to honestly share the pluses and minuses after my first date. I felt they understood what I was looking for and that my next match would be a closer fit. Chemistry is hard to describe but you know it when it’s there.

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    Reviewed April 3, 2018

    I met the love of my life on It's Just Lunch we were married September 1st 2016. I would highly recommend It's Just Lunch to anybody. Obed was fantastic!! If you're looking for your love you need to join It's Just Lunch.

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    Staff

    Reviewed March 31, 2018

    It was a great experience with Sheri. She answered all the my questions. I didn't feel rushed when asking questions. She helped me on what I needed to be prepare on the first date. She also told me to email her if I had anymore questions. I have emailed her and, she has emailed me back with feedback. What a great experience.

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    Staff

    Reviewed March 30, 2018

    OMG Sheri is very insightful and has been a great help. The Dating Coaching is a must. I am excited to utilize her tips for a successful dating experience. I cannot wait to get started and find a lasting and loving relationship.

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    Customer ServiceStaff

    Reviewed March 30, 2018

    Overall my call with Sheri went really well. She gave me some good dating pointers and was very helpful with answering all my questions. I am looking forward to seeing who It’s Just Lunch finds for me for my match.

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    Customer ServiceStaff

    Reviewed March 30, 2018

    Sheri was very helpful & advised I could call with any future questions. I had just gone on my first date. She encouraged me to be patient as I explore my growing relationship. It’s nice to know she is there for advice.

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    Customer ServiceStaffProcess

    Reviewed March 30, 2018

    Overall, Sheri was very friendly and nice during the Facetime call. She did ensure that my profile had been properly updated for items that I wanted and she did remind me of how the process goes. I did appreciate her thought to take the guy's number after the date to allow me time to process (if needed).

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    Customer ServiceStaff

    Reviewed March 29, 2018

    Rep was courteous and the call went well. Appreciate the reminder of subjects to stay away from. I think I’m prepared to start going on dates now. At least I hope I am. It’s been a while and I may make some mistakes but hey, it’s just lunch. Ha.

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    Punctuality & SpeedStaff

    Reviewed March 28, 2018

    So far so good... just getting up and running with It's Just Lunch. Waiting to hear what the next steps are. The introduction and the coaching have been very professional and on time. Can't wait to see what happens next on this adventure.

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    Staff

    Reviewed March 27, 2018

    I really enjoyed my conversation with Sheri and thought she was both professional and caring. She listened to my stories and provided some really useful perspectives/advice. Honestly speaking, my IJL experience so far has been so so, but the dating coach service was truly value-adding. Thanks so much for your time and advice, Sheri! Hope I get to speak to you again in the future!

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    Staff

    Reviewed March 27, 2018

    My session with Sheri was good. I shared with her that I had second thoughts with my date and she assured me it was to early to feel that way and I should give it time. She also encouraged me to identify what makes me stand out on a date.

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    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed March 26, 2018

    Extremely high pressure sales tactics (they called me many times, and for months), and considering that they don't have a branch in my city, this was morally corrupt. They dangled a so-called perfect man in front of me as bait, I took the bait, and then when I finally went on that date several weeks later, he was a total dud - had no interest in me nor in dating someone like me. The idea that he was perfect for me is fraudulent. The contract allowed for a three day cooling off period from date of purchase for "buyers remorse" but then they didn't respond to phone calls or emails that were sent by me attempting to cancel within that three day period. When I finally did reach someone on day 4, they said I was no longer eligible for a refund since I hadn't requested it in time (despite their negligence in returning my calls/emails).

    Every single IJL employee who was assigned to my account was fired within the first few days of my on-boarding. It was a complete and total fiasco. The dates they supposedly chose "specifically for me" were nowhere near a match for me, nor were they even interested in dating someone who didn't live in their town. You see, they are not even allowed to tell the prospective dates you are driving a long distance to meet them. I have absolutely NOTHING good to say about this company. I was ripped off for a huge sum of money and then treated like an also-ran. DO NOT hire It's Just Lunch. It's all smoke and mirrors and a lot of talk. You'd be better off using online dating.

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    Customer ServiceStaff

    Reviewed March 26, 2018

    I have had mixed feelings about IJL. I have had a few dates that were good. I even met someone through the service and we actually dated for 3 months. I want to inform ladies out there about my last experience with IJL and how it opened my eyes to things that I assumed this organization was doing to keep their clients safe. After this date I realized I made assumptions that were not true.

    So here is a story of one of my IJL date. He literally brought the trailer that he lives into our date and parked it in the parking lot. After the date, he wanted me to get into his trailer. He made me feel super uncomfortable and was not taking no for an answer. I felt very unsafe and ended up driving away. Also, during the date he gave me his business card and it said, "Audio and Visual live mixing for Christian Baptisms. $12,500." I felt that he was absolutely delusional for thinking that he could get that much for electronic music at a Christian baptism - those 2 things don't even seem to go together! The entire night's conversation was about as crazy as the info on that card. He was hard to follow because his conversation was everywhere.

    At this point, this is just another bad date that I can laugh about. The part that bothers me about IJL is that I debriefed with them after the date, and let them know that this guy did not own his own limo business like IJL told me before meeting him, but that he actually drove for Uber. I asked them, if they were going to change the bio that they read to me before the date, and basically the runaround answer they gave me led to NO. I signed up for this service because I trusted them to validate these people that they are setting me up with. The only way that guy's bio will change is if he calls in and admits that he told something false on his statement. I understand that they just have to take each client's word for it in the beginning, but if they get contradicting information, then they should look into what the truth is.

    Also, I was his 3rd date through IJL, and I cannot believe after 2 dates with other women that my matchmaker thought that he was a good match. I had to drive an hour to this date, which was terrible. When you drive an hour to a date, then it is not longer just a casual lunch date - It is a 2 hour commitment! I feel like I just got connected with him, because he needed a date and they just wasted my time to fulfil his date quota. I am a professional women who has a career that keeps me busy. I was hoping this service would connect me to other professionals out there. A guy who drives for Uber and lives in a trailer that is pulled by his car is not what I was expecting to meet on a IJL date.

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    Staff

    Reviewed March 26, 2018

    Hi, I meet with my date coach last week and just wanted to share some nice comments. I met with Sheri on Facetime and exchanged some information about myself and my personality traits. GREAT conversation with some really good exchanges of reality.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed March 25, 2018

    Updated on 01/06/2019: I signed in February 2018. First date no show. Second date same guy never asked me one question about myself and did not seem interested in dating at all. Then I heard nothing for months. Tried to get my money back to no avail. Met with a lawyer and she said their contract is misleading but it would cost me more to pursue so I decided to give them another chance. Again did not hear anything for months. This last date I drove an hour and a half in the pouring rain at night only to be confronted with no reservation and no date. After about 30 minutes the manager came up and said yes the date had called and could not make. It's humiliating for this to happen to you. I'm giving up. It's not worth the upset it's causing me. Don't waste your money.

    Original Review: Communication and clarity of processes has been lacking in my experience. It's been over 30 days and I just had my "interview" so that I could go on dates. It was also not clear to me that I may be matched with participants that are not paying customers. My IJL coach only contacts me when I check in to get an update. She told me she was working on a date for me, yet never got back to me until I asked her. When I received the confirmation, the location was a 2 hour drive. I went anyway, only to be stood up. No message from date or IJL. It's the weekend so can't check on what happened but so far not feeling confident this service has value.

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    Staff

    Reviewed March 21, 2018

    I almost wish I had waited to have my dating coaching session as I don’t necessarily have questions about first dates right now. However, she was very nice and did provide affirmation for some of my own ideas that I have had.

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed March 21, 2018

    Don't waste your time and money on the service. You can get the same quality of people and support off of any of the other dating sites. From the very beginning this has been nothing but an aggravation and disappointment. I was initially charged incorrectly, and then I was passed on to multiple people. You do not deal with the same person throughout the process. I had to set up an interview that took several weeks, all of which came off my time for my membership. The person doing the interview called me late and then I returned her call after I missed it. I was told that since I had missed my time by 3 minutes, I would have to reschedule for a later date, again which delay the process of even viewing a profile.

    Then once I was finally given a profile to view, it took quite a while for the dating coordinator to get back in touch with me. Once I finally got to the stage of getting to set up a date, everything was confirmed for the time and location. I made concessions to my busy schedule to meet with this person who had supposedly been screened and verify to be legit. After arriving to the restaurant, I sat there for 30 minutes until I eventually left, he was a no-show no call. It wasn't until another 10 minutes that It's Just Lunch! contacted me. Apparently he had contacted them the day before and they had failed to relay that to me. Please take my advice, don't waste your time or money on this service.

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    It's Just Lunch Company Information

    Company Name:
    It's Just Lunch
    Website:
    www.itsjustlunch.com