Facebook

Facebook

 3.8/5 (736 ratings)
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About Facebook

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Page 2 Reviews 10 - 40
Rated with 1 star
Verified Reviewer
Original review: April 22, 2022

I got an email said “your ad video approved “ready to view,”??? Right away I know something goes wrong. I open the link from email by Facebook said “view your ad”. It take me straight to facebook apps and said “my add not follow the standard rules“. Facebook will block my account for under review, decision or not. I do not accept, then my account block by Facebook. Can’t access or do anything. I sent email to facebook report, my account were hacked. No one response for 2 days, guess what? I got receipt from Facebook about the ad fees: it’s $250.They hacked my account in 2 days, and now tried to use my payment method information in facebook to do something else.

My personal account linked to my bussiness account, that’s why I got that payment method from my business. I tried to contact to Facebook many ways as I can do, not working. I have to contact my bank to open the claim. The bank told me, the transaction was authorized by me, I Said No. They said will contact facebook for more information about the transaction. How can ? I think the customer services are robots or machine answer, not human. Also when I know my account hacked, Facebook ask me to take photo of DL for verified the account, but no one email or sent any notification for me. If anyone in here know how to contact to facebook by agent, please help. I just need to access to my Facebook to withdraw all my information and leave facebook forever.

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 8, 2022

Joined Facebook Marketplace in effort to sell some woodworking tools based on several recommendations. Am a senior citizen trying to downsize and move to a senior facility. Joined their woodworking group. My first attempt at listing was disallowed and then my account was locked out. I guess I made the mistake of asking for cash payment. That is my guess. No explanation was given as to why my post was disallowed or why my account was locked. Big mistake on my part. Should have never tried joining facebook. After disabling my account they want me to friend people on facebook. Why would I do that?? I DO NOT trust this organization or their services and never will. Have blocked them from sending me text messages. I can be as relentless as they are. Sorry facebook fans but this is not and will never be my cup of tea.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 4, 2022

I have my account restricted for sharing memes, actual news paper articles, actual news videos, reposting other posts, none of my post show any sexual photos, pornography, or violence, all of my posts are part of public records, my posts are conservative and show that I have conservative views, and point out government failures, I have had my account restricted for 30 days for posting a news article many times. My post do not go against any community standards and have been posted many times by others. My account is being restricted because I share conservative views this is blatant discrimination against conservatives. Facebook is openly discriminating against conservative members and they are allowed to do so without anyone stopping them.

4 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 2, 2022

I lost my phone a year ago, the one that had the 2FA. Now I've been locked out of my Facebook ever since. I've supplied my DL, state ID... I just get automated replies over and over. Can't get a hold of anyone. It's my account, I want access to it. I want to get my pictures back. I'm mad

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 26, 2022

Terrible app and services. The world is only healthy without Facebook. Blame Mark Zuckerberg. Was back up and now back down like always lmao. Lack of effort and doesn't do their job. Most bugs I have ever seen!!! Can't post reviews. Can't memorialize accounts. Do your job!!!

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 25, 2022

I was on holiday after Christmas I was in Africa. I had a sims card with a foreign number +** from December 17th, 2021 until January 17th, 2022. While I was away my social media account was hacked according to Facebook. My password was changed by someone in Toronto on January 12th. Apparently, my Facebook account and my WhatsApp number were hacked including my email. So on the 17th of January, my Facebook was suspended and my Whatsapp number that is ** was banned. I sent my Id to Facebook. I messaged Whatsapp telling them that I was a victim of a crime that I was hacked. Their record indicated that someone was sending messages that violated their policies but it wasn't me. I never had access to my phone number. I never sent any messages And Facebook record shows that I was hacked But they refused to listen and reinstate my Facebook accounts and my WhatsApp number.

I just want them to know that when a customer is hacked they should be helped not criminalized. I have 90 years old in Africa. The only way I can talk to her is through WhatsApp and she is devastated. I need an apology and I need my number on WhatsApp reinstated. I never did anything wrong. I never abuse their policies. Their records showed that I was hacked. This type of monopoly this type of big tech abuse of innocent citizens need to stop. Thanks.

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 3, 2022

First I got banned for violating their community standards by posting in the marketplace. I only posted an incubator and a sewing machine. How is that wrong? I fought with them almost 3 months to get them to realize I done nothing wrong. Then I commented on a friend's post about someone saying they wanted to punch others over something and I simply said, "Then I would punch them back" And I got 2 days for being violent. BTW they can't count because it was 3 days. A friend got in trouble for posting a picture of 2 doves and for saying they were "co-parenting"

I rarely even get on there anymore. Nor do I post but maybe 3 or 4 times a month. And I sometimes comment on other people's post. I didn't even post anything last night. I got on there today and I was once again banned. I have no idea why or what for. Or for how long. They'll end up going down because people are going to be to afraid to even saying anything without fear of being punished for nothing!!!! Fakebook also needs to remember that some of us live in a free country and we're tired of being treated like we're communist!!!! I'm all for a class action lawsuit!!!! Take them DOWN!!!! It has nothing to do with talking to friends anymore. It's about money and control.

7 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 13, 2022

Can you assist in helping me file complaint or even a lawsuit against CEO Mark Zuckerberg, Cory Nicholson, Marti Cole and Meta and Facebook and instagram for impersonation, identity theft, slander, lies, consumer fraud, fake social media accounts, death threats, cyberbullying, harrassment, tax fraud and hacking all my devices and stealing and using my personal info without my consent. I've lost friends and family and personal property because of what they are doing to me.

7 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 5, 2022

First off when something happens to your account there is no way to call or have immediate contact with facebook. You have to send an email and wait for response which took 4 days and the response was, "We are looking into it." 3 months later after begging for them to release my account after losing all ability to boost my posts, they allowed my account to be stolen from, they investigated for 3 months stating they were investigating and appreciated my patience.

I invested in purchasing product, spent hours creating my website and finally I was ready and created an ad and I reached 51 people and then my account was shut down because my account had been hacked or errors occurred. Thank god my budget was set at $10 because Facebook has made it clear THEY DONT REFUND MONEY REGARDLESS OF WHAT HAPPENS ON THEIR PLATFORM, and I have finally gotten my account back and can post but I can’t boost, my account is not u see my control, and. It continues but I’m out thousands of dollars and they won’t even refund my $10 for cooperating while they investigated. What I learned: They are so arrogant that they take your money and there is nothing you can say or do and they don’t give you what you pay for and then humble you with delays and excuses. NOT A GOOD BUSINESS MODEL!

6 people found this review helpful
Rated with 2 stars
profile pic of the author
Verified Reviewer
Original review: Jan. 30, 2022

Periodically I get banned from reacting, commenting, sharing, you name it, without warning because I violated some vague community standard. Facebook says I am "spamming" people by reacting or commenting. Huh? Most people seem to enjoy having their posts seen and acknowledged. Silly me. I tried to shared something to a group, which Facebook said was a violation of a standard, but a little while later I shared something to that same group successfully. I am a group admin for another group and share frequently there, and I just never know if a share will be the one triggers some violation. I am not sure how to not violate the community standards, since they aren’t well defined and are inconsistent, as others have noted here.

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 13, 2022

It hasn't been too good, because when you ask their help they don't respond. A few times I've been trying to get on Facebook with no help but aggravation. If there was another website to connect with family and friends, I would go to another one.

6 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 13, 2022

Facebook has shut down thousands and thousands of people since Dec 2021 for all unknown reasons. They have no support team to inquire, the phone numbers listed online do not work or are fraud, and the forms requested to fill out are never replied to. I sent in 30+ requests for help and NO one has replied to my requests. Shameful.

12 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 28, 2021

Facebook is unbelievable. They disabled my account after sharing a meme that no telling how many others shared. The meme was a hand with a nail through 3 fingers that said Nailed It. I got a popup that said suicide that we don't allow. They said they are always looking out for security of people on Facebook. I made several conservative post and feel like I am being targeted because I am a conservative. Who can follow their so called community standards when they change or are not clear. I have friends that have posted worst meme and pictures than I have and they are still on Facebook.

Because I am locked out I cannot see any crime, local law enforcement, missing persons or animal post in my area. This is dangerous and unacceptable. Congress needs to step in and put a stop to Facebook locking people out. They are acting like editors and the so called 3rd party fact checkers. Do not fact check the flag post even though they have been verified and were posted by the drive-by news media. There is no official complaint process that you can present your point of view. Facebook doesn't like it you are shadow banned or suspended.

6 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Dec. 5, 2021

I used Facebook daily to keep in contact with friends and family. They used a false reason to suddenly lock my account: "suspicious activity". To "protect me". Which happens to be a lie. I'm the only user of the account. I provided two proper forms of identification and they still refuse to unlock my account. I told them just shut it down since it won't be active anymore and they refuse. I tried to open a new account they instantly closed it off too. I'm not a crook and I don't advertise products so this is not acceptable. Instagram and Messenger are also blocked off via Facebook. I am not thrilled to say the least. And I need to find a higher authority to file a complaint.

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 1, 2021

Customer Service at Facebook may as well be BOTs when trying to chat with "agents". They do absolutely nothing to help small businesses. They allow spammers, fake accounts, and bots to run rampant leaving spam and irrelevant reviews on business pages. They give you outdated SOP that doesn't work. OR provide the same canned responses to every situation and tell you to report problems through their automated system, which like clock-work provides an automated response 24 hours later that the problem you reported doesn't go against their "Community Standards". I personally hope the Government fines them for all they are worth!

5 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: Nov. 14, 2021

I haven't been able to log in to my Facebook account for four days now. Whenever I try logging in using my password, they say my password is incorrect whereas it's correct. Okay, I clicked "forgot password" and I was sent a new password which I used to try logging in, but I was told such account doesn't exist. I have never posted anything that's against Facebook standard. Please I can't afford losing my Facebook account. Do something about it. Thanks.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 6, 2021

I was using Facebook normally and texting with friends and classmates, then suddenly my account was disabled and they requested my photo and I attached it, but my account was disabled, and when I try to appeal my case they refuse to receive the case, I see that this is extremely bad customer service and no It can be justified, I want my rights and the recovery of my personal account because I did not commit any violation. Full name: Abdulrahman **. Date of birth: 27 March 2003. Mail: **

6 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 31, 2021

My account was blocked by Facebook almost 2 months ago, because I was posting about the upcoming Canadian election at the time. Freedom of speech was taken away from me. I wasn't going against community standards, I was just making my voice heard peacefully and sharing posts encouraging other Canadians to make their voices heard by voting.

Facebook deactivated my account without any warning or evidence claiming it will take a day or two to investigate, it's almost 2 months now. Why will Facebook deactivated an account without proof of violation. This is abuse of power! It's happening a lot lately! Their feedback, complaints ain't monitored. They act like a superpower taking accounts down to please bigger brands with money while taking respect and fairness away from the people. This needs to stop!

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 20, 2021

As the title states, this platform is not very friendly or inclusive. I am not one to be very social or think much of social media in general, my experience on Facebook just confirms this. I was in hopes to have a profile to connect with family and/or have it as a place to vent out my frustrations anonymously to other like minded individuals. I was going to use my pen name, Johnny Buck, but apparently that "violates community guidelines" and was disabled right out the gate and not even given a chance to have a profile.

On top of that, their "customer service", and I use the term very loosely, is next to nonexistent. Upon further reviews, there is no guarantee I would even get a reply if I were to try an appeal. There's no option to chat. The "phone number" given is just an automated answering service directing one to an email that, again, no guarantee anyone would even reply, and no real person to speak with. So again, this platform is not very friendly or inclusive, especially to those who just want to vent like an open diary or something similar.

6 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 8, 2021

I am a retired Ontario Provincial Police Officer and I represent a group of over 800 people in South Western Ontario, Canada. We were building a support network for our community, consisting of nurses, police officers, trades people, farmers, mental health counsellors and many others with skills to assist their fellow citizens. The mission statement of our group included being a peaceful and spiritual support group for those in need during these times of tyranny. We were planning many meetings and planning to expand our network of members to help as many people as possible.

Today without warning or prior notice, Facebook deleted our group and deleted the Facebook accounts of many of our members. I am reaching out to your organization for two reasons. First, if you feel you can offer any assistance to our group getting back online, we would appreciate it. If you are not able to assist in that, please report what Facebook has done so people are aware of the evil we are facing. Thank you for your time.

Joe

8 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 24, 2021

Facebook has banned my account outright and requested for more information which I have provided. Despite this, my account remains closed with the remarks that I have breached community guidelines. This is totally disappointing as I have even furthered my ID and photo for them to verify. They get back within 1 min without any verification. How do they banned account without any accountability these days. This is getting from bad to worst....

I have written to complaints, feedback and information. All this email are invalid or have been closed. They should have spend sometime to remove off all information as well. Despite me going thru entire channel on feedback None are available for a genuine user like me.... I feel that I am simply marginalized by such organisation and they are not giving us reasons why we are banned.... My account is now due for closure and they still dared to send me a email on this despite no avenue for us to appeal... This facebook is just getting too arrogant and simply getting worst. I have decided to delink all my website links with them given their poor arrogant and probusiness attitude...

4 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 21, 2021

Now STOP, we can't really take it anymore, make us fail and end up bankrupt because of the moderation of Facebook. For years we have been creating original content on Facebook, working for many hours every day, making a page grow to more than two million followers, with many sacrifices. We have created thousands of images that those who use Facebook, at least once or more in their life, have shared or commented, we have created original content and all of them are about positivity or phrases for reflection or animals. Images and videos that have stolen thousands or hundreds of thousands of other pages from us.

We partnered with Facebook and were in the monetization program, then suddenly they took the monetization out of us by saying that we shared unoriginal and permissionless videos. A HUGE LIE because everything we published was either our property or we bought the license. From here the problems started, Italian assistance which is a shame, the most useless thing that exists, they don't know how to use Facebook and I had to explain to them how it worked. Then suddenly other problems. We have a registered trademark and have never allowed us to obtain the blue badge, because it is obvious that they only give it to acquaintances or pages that are absolutely not companies. The real problems begin, they say that my account and my employee's account are double accounts and we are the same person, but what do they do?

They did everything to us, starting with the links on our website, saying that they are spam, suddenly, when instead they are very normal and full-blown Facebook articles (like "the cat plays with the mouse"); then they took away all the possibilities of being able to monetize with the page, creating visibility limitations (WITHOUT REASON), then not satisfied, we made another page grow and without ever spamming, they limit it by saying that we share spam (WHAT NOT TRUE), then they take away the monetization on another page for no reason, after which they ban me FOR LIFE from being able to create Facebook apps, for no reason, then they ban the advertising account, always for no reason and re-block it after months of struggling, thanks to US assistance, to show it was a mistake.

They reactivate the monetization on the page and then they take it back to us again saying that we have shared non-original content (WHAT NOT TRUE), today another blow, ABSOLUTELY WITHOUT REASON, they TAKE AWAY THE POSSIBILITY OF PUBLISHING IN MY PAGES, CREATING ME THOUSANDS OF EUROS IN DAMAGE, all without a reason and they are making our life hell. They took my life, they took away my company earnings, when WE NEVER SHARED FAKES!! WE HAVE ALWAYS RESPECTED THE STANDARDS BECAUSE WE KNOW THEM BY MEMORY.

Support is the most useless thing in the world because it brings people who don't even know how to navigate the Facebook home. We are destroyed, as a company and as a person. Ruining ourselves for automatic systems and not knowing how to solve them because there are a SLEEVE OF INCOMPETENT PEOPLE WHO WARM THE CHAIR, RUINING COMPANIES THAT WORK HARD, CREATING CONTENT. Years of sacrifice, years of working every day to grow a two millions of followers and suddenly they take it away, without REASON, TAKING OFF OUR LIFE!!! Please help us if anyone knows how to report Facebook! We have all the proof that what I say is true, they have ruined us for no reason!

8 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 1, 2021

I own a business and we have to work with Facebook on ads. First, their ad policies are terrible. But even worse, their "AI" robots will reject your ad for no reason other than it made a mistake. Even worse, if their stupid robots make a big mistake, they'll shut down your entire ad account. Even worse, when you chat with their support, they'll never tell you why it was rejected or taken down. You can get everything back up and running again if you constantly send it in for a review and after many reviews, an actual human will do it and reinstate it. Complete garbage of a system. At least tell your advertisers, some of who are spending hundreds of thousands or millions of dollars, what the issues are so they can fix them and adhere to your policies the next time.

9 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 6, 2021

Similar to others, my personal account was hacked leaving my business page inaccessible. None of the "bot" responses for restoring my account have worked. I've tried to log support assistance. It's been well over a month since this occurred. There are no income opportunities for me any longer using my social media accounts. Automation is great when it's great. This.... is not great.

6 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 4, 2021

June 28, 2021, my Facebook page is LOCKED. Followed instructions to resolve issue. FB says they will resolve issue within 24 hours. It is now August 4 and nothing has happened to fix the issue yet..

8 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 2, 2021

Facebook constantly has harassed me and put me in Facebook jail for sharing truthful information that is well documented. They censor everything and use fake fact checking that does not even apply to the post. They deny communication with others who are of like mind and use this forum platform to stay informed about events checking what is going on worldwide. Facebook blocks valid information that can save lives. They have blocked me without recourse to even contact them for a review. Now, after being on FB for more than 10 years, they have disabled my account without recourse, no review and without reason. I am blocked from reaching family members and friends in time when this is the only way we can communicate. I am seeing such actions happening to many others who wish to share valuable information.

15 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: July 30, 2021

My account has been restricted (Facebook Jail) several times now. Each time was due to my response to a post that I had seen. My responses were taken literally as individually written sentences and not considered as to how they related to the post. Because of this, they were perceived as threatening. If the written responses were considered in relation to the post, they could not have been construed as threatening. It is a very flawed system of censorship that limits the ability to express new thoughts and insights!

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 25, 2021

To anyone who can assist in getting my Facebook profile off Facebook and delete all my information? I also cannot delete the app or uninstall it off my phone. I started 2020 before July trying to get my account deleted, at first it would only allow me to create another profile so I think I have 3, then I read some account information and it said after 30 days it will be deleted if no activity and it wasn't, then later after I created another acct I seen it said after 90 days of inactivity it would be deleted. That's a lie. I have not logged in or tried even though everything I do they make me try to log in thru Facebook and won't quit harassing me. So it's been over a year. My acct is still showing my mother in law still post things to me like Mother's Day, so why is Facebook lying about your profile?

I had an iPhone which I forgot passcode and they won't let me have it active cuz of my lawsuit I sent stating to take legal action and I had screenshots and other information and no longer have it.. Very disturbed by what they control??? People need to be informed and understand the policy of a app in English and what it really is saying or allowing them access or privacy or data and what controls they are authorized to do to us? I hate all social shaming, social profiling, social abuse. It's all wrong and humiliating people by sharing our most private and personal stories our life events to control us? It should all be illegal? Please help me in deleting all my information off of facebook! Desperate, for help Jeanie.

8 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 12, 2021

My account was hacked and I have not been able to log in because the hackers changed my email address. I cannot report it and cannot change it because Facebook makes it impossible. They have no phone number or email where you can talk to someone. I have been dealing with this for two weeks with no help. I even tried to report it through another person's account, but have been unsuccessful. I asked to speak to a manager, get an email, or an address to write a letter. No response from the agent that was helping me through my son's account. They just stopped responding to me. At this point I just want my pictures of my son's and deceased mother because I am sooo disappointed. I have had this account for over 10 years with no problems and now it is gone. This is so sad from a company so large.

10 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 3, 2021

I got banned for using the word "shoot" when telling them to dispose of a feral cat they found rather than wasting tax money to have animal control do it. There are no moderators on staff to appeal this so I'm just locked out of the account. Every change to Facebook just makes it worse - pretty sure we're all leaving as soon as another good option pops up. Good riddance to bad rubbish.

14 people found this review helpful
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