eHarmony Reviews

This was a waste of my goddamn time. It took me ages to set it up, as they advertise a 'free' dating site, only to get to the end of the process, for them to say "you now can't send a message or view a picture without paying!" False advertisement isn't going to get you more customers. By advertising the price at the end just pisses people off!!

I purchased the eHarmony app to start online dating hopefully with less scammers. If you don’t pay you don’t have access to photos of matches. What did I get, NOTHING, not a single date or even answers to my likes or comments. I also received more than half of my matches with no photos available. I didn’t go on a single date. I still had to pay. There is no customer service or contact info only a P.O.Box address. I can’t believe this site is still running and not breaking any laws. I consider this theft. I paid for a service but received nothing in return.

STAY AWAY!!!! This is one of the worst companies I have ever had to deal with! Always read the reviews before you sign up for anything, this company is all about the money and are not willing to work with anyone who decides it's not what they want. They reel you in with "free trials" or "half price off for the 1st month" and then BAM they think they have you stuck in a useless subscription. This was not my first time dealing with this dating site, however since the new management things have changed. It seems to be all about the money, not about truly trying to help people find love or companionship.

This is the worst company for dating. Please show reviews to let people know. They are just want to get to your bank account and there's no way you could cancel on them. I thought this company it was same as 18 years ago, but now the company owns by different nationality and they just want to getting to your bank account.

I logged into eHarmony for one day. Literally one day. A Sunday. On Monday I requested to cancel my membership and asked for a refund of $314. I was told Florida is not a state that has the 3 day cancellation ability. I then contacted customer service and said "charge me for the one day I used your service." Again I was told the 6 month membership was non-refundable. Not one man I saw on the site was anything of my taste. Much too far in distance and not pleasing to look at in any form or fashion.

I am a young and energetic 58 year old woman, who is in great shape and looks much younger than my age. Being recently divorced and ready to start dating again, I decided to give eHarmony a try because it caters to older and more serious people, it claims to match people on the basis of compatibility, and it seems to have a system that discourages fake profiles. Soon after opening my account, I was immediately matched with many people and one of the ones I liked contacted me. He was a 56 year old man who said he was looking for a long-term relationship and had expectations of commitment, that he was recently divorced too, and that we seemed very compatible (although our compatibility score was 96). He and I hit it off and began communicating by text and phone calls, we met in person several times, and were together for three months. It was a long-distance relationship and these things rarely (if ever) work out.

This organization is worthless. They send an average of 1 match per week, and every match they tell me is "perfect" is at least 10 years older than what I've specified. There is no easily accessible customer service contact information where you can share your experience and try to find out why they ignore your specifications. Way too expensive, way too ineffective, and unreachable. How do they stay in business??

I would consider this site the worst dating site ever. I thought I was applying for a free trial, but after entering my credit card info - I was immediately charged $103.00 and told that I had to pay four more payments and that I had subscribed for a year. They would not let me cancel this or change this. I wrote to the Better Business Bureau and they were unable to help me resolve this. A new law filed by Governor Gavin Newsom has been filed to make canceling subscriptions without a hassle easier. Assembly bill 390 - which I will be using against them if there is any legal dispute. I had to advise my bank not to pay them anything else. I sent a letter to the CEO, and the Administrator of their Billing Dept. - no response - Do not waste your money on this site!!!!

I ended up paying $250 for a year's subscription. I am 70 years old, attractive and slender. They have no inventory of men my age. You cannot even do a search. In the entire year, I was presented with nine profiles and they were pretty pathetic. Maybe this is a good dating site if you are younger. If you are a senior, do not waste your time or money. Match and Zoosk are so much cheaper and they have plenty of inventory.

Please note that in their contract they specified that you have 3 days grace period but that’s not for everyone!! That’s how they got me. It’s only offered to some states. So make sure you look at the small print to make sure your state is included. If you don’t have the 3 grace period to check it out, Don’t sign in!! The pool is extremely!!!! Small and you have little or no choices to meet new people in your area. My suggestion, save you money! and go somewhere else …

Relatively few matches for such an expensive service so I ended up not using it much after the first month or two. Come to find out a year later they had auto-renewed the service for $150 and refused to provide any sort or refund or compromise, even after I complained to the BBB. They had what I considered poor customer service in resolving the dispute, with a dismissive, entitled attitude. If you do end up signing up for the service, it's a good idea to immediately disable the auto renewal option or you will end up with an expensive mistake!

Lost my wife a while ago and thought I was ready to start dating, so I signed up. In the process of filling out questions and responding to a couple of those interested I realized I wasn't ready and don't know if I ever well be. I contacted Customer Support as I had only created the account a day or two ago, requesting a refund. They were totally without compassion and refused any refund in fact told me I was still responsible for additional payments! I used PayPal thank goodness and have instructed them not to make future payments, unfortunately I'm out the initial payment. I would NOT recommend using this site as they have NO heart! Tip for consumers: Be very careful, I'd suggest if you want to go ahead and try them, which I discourage, to opt for the shortest term possible until you're sure you want to continue.

Paid for the subscription, been on for 3 months only to find out that there’s only been 4 matches within 60 miles and, so far, less than 50 within 150 miles. Also a number of fake profiles. Tried starting conversations with over 20, only 4 ever responded, but usually only once. My “new” matches over 3 months have often been the same person more than once or someone that’s not been active for over a month. Their claims are very misleading, I regret subscribing, worst dating site I’ve tried.

We had a very poor experience with eHarmony. We joined in the fall with a promotional sale for 6 months for $100. We were not going to continue on with this dating service. Unbeknownst to us they signed us up for an auto subscription, and by the spring they charged us $350 for the next year. We did not give permission for this, and they did not notify us that this was going to happen. When we tried to call customer service it was very difficult to find a number to call.

So I fell for the idea of online dating and checked out eHarmony for free, with my search results I had 150 matches in my area, I found about 30 profiles that I would like to meet and so I purchased a year scrip. Soon as I did half the people I favorited disappeared and out of the 150 matches I had prior to paying went down to 55. So I checked my settings thinking it was a fluke and everything was the same. I contacted Eharmony about it wondering what was going on and the only response I got was automated "we can't do anything" so I asked for a refund because I felt ripped off at this point, false advertising. They of course won't refund but luckily my credit card company feels differently, DO NOT USE THEM!.

This company is a fraud. I canceled the day after I signed up after seeing the people that they match you with. They kept charging my account and would not let me cancel. I believe they are just desperate for money because they can't compete with other sites.

Once you join, they have your card number and even when you try to cancel, you can't. The directions to cancel lead you through a system that doesn't exist. You have to contact customer service and they don't get back to you for a few days and then they say you have to do it. It is a vicious cycle. You also have no way to delete all your personal information w/o going through customer service which once again, says you have to do it which once again, there is no way to do it. The "options" choice on your personal data doesn't exist. I have had to cancel my bank card because of the constant charging on my card!!!

They only use fake profiles, fake pictures, they never contact you after you write to customer service and when they replied is only a copy and paste of their rules...So basically you don't have anybody that cares about your concern but of course they take all your money..That is a lot.

Looking for Love? DO NOT WASTE YOUR TIME AND $ AT eHarmony. They have no idea what are they doing, they are stuck in 2002. It's all fake and it's a big scam, they take you before you can see how it works, and they make tons of mistakes by matching you with others.

I signed up for free to start with. I created my profile and was honest about what I was looking for in a mate. I started getting matches and at first it was fun. Then I started seeing men's profiles that were simply nasty talking about sexual preferences. I of course deleted this person from my matches (so I thought) but the whole idea that this man could get on there and basically solicit sex was disgusting to me. By this time, I was paying for the membership. I complained to eHarmony and kept using the app. My matches got fewer and fewer, I had ZERO conversations, and found it to be a complete waste of time for me. So, I contacted customer support to let them know that I no longer wanted to use the program. I was ignored and told to adjust my profile to get more matches.

eHarmony is only interested in taking your money. I joined, was charged a ridiculous amount and within 3 months of joining, I received a total of 6 matches. That's it. I joined another dating site and was inundated with matches! When I wrote to the company expressing my dissatisfaction, their customer service replied with a prewritten response, and when I replied back to them, they ignored me. They simply do not care. This must be how many others feel and would also explain why my activity was so low - their pool of candidates have probably shrunk - no doubt to their lousy business practices and subsequent poor reviews. You can add mine to the pile.

Here are the facts about this company. They have no desire to let you see the product they offer before you buy. I'll be more specific and I'll use a car dealership as an example. If you go to a car dealership to purchase a vehicle, you have the opportunity to search their inventory to first determine if they have the type(s) of vehicle that you want to buy. Eharmony does not allow you to do this, you cannot see the men or women unless you first pay. Let's say you were looking for a Toyota or Honda SUV. You can search the car lots for free in your area to determine if there are either Toyota and Honda SUV's in your specific geographical area. You can then look at the vehicles for free to determine if you wan to move forward with a purchase.

There are less than 10% of the potential matches I see on Match on this service. The price is completely out of proportion to the service it provides and the site itself works poorly. It's a poor service at an outrageous price.

When I used Eharmony previously the pitch said cancel free **anytime**. That proved to not be true, and the "matches" they give you are ridiculous. I cancelled very quickly (and moved to Match) and they refused to honor the cancellation and continued to bill me. My credit card was lost and deactivated, so they then sent me to COLLECTIONS over a ''contracted amount" yet it clearly stated cancel anytime. DO NOT. It is an absolute waste of money.

I subscribed to this app and also OKC. I've gotten lots of matches and dates through OKC and almost zero on eHarmony even with the same parameters. It seems like there are only a handful of people on eHarmony. I really regret signing up for a year. I contacted customer support and of course got a canned response. If you are actually hoping to meet someone, don't waste your money, it's lousy.

If I could give eHarmony a "0", I would. The matches are very limited, not my preferences, and not anyone I would be attracted to. There has to be some physical attraction as well. You go through all these hoops to find a good match, but they don't get your matches right. Trying to communicate to people is worthless, because these people are probably in the same boat as me, and don't use the site anymore, as it is horrible. And that is why no one responds to you.

Unlike other dating sites, where you pay a monthly rate and can cancel anytime without penalty, eHarmony requires a contract and will not let you out of it for any reason. They wanted me to give them a lump sum of $312 or $78 a month for four months for a six month subscription. I took the monthly payment option. It was more expensive than Match or Okcupid but I gave it a shot. There were only about five people in my area, none of whom I was interested in. Now mind you, I live in the DC area so there should have been plenty to choose from. Maybe they all were smart enough not to use eharmony.

My experience with eHarmony leaves a terrible taste. They automatically renewed my subscription and then notified me 2 days afterwards when it was too late for me to cancel. They also charged me double the rate to over $350.00. I filed a complaint with the Better Business Bureau and Consumer Affairs and said that eHarmony wanted access to my account and messages. At some point, eHarmony told me they would give me a discount at the rate of $179.40. I refused to pay as I didn't want the service. I have received threatening emails where they wrote, "We may also consider taking further action to obtain the outstanding balance from you, including transferring the claim to a debt collection agency, where reasonable and permitted by law."

Do not use this site for dating, firstly it is one of the most expensive monthly costs, they say you can cancel within 14 days HOWEVER what they DO NOT tell you that if you do they WILL CHARGE YOU £130 for the personality profile they send you when signing up! This profile is not in-depth. Indeed you could google it and get same results however they MAKE YOU email them to CANCEL to ensure they can TAKE THE PAYMENT before you are aware of it! They reduce the amount to £49.95 outstanding as if they are doing you a favour!!

The company only want your money. The only option is to sign up for 1 year and you only have 3 days to cancel. Once past 3 days, you will be liable for the whole year whether you use the service or not. Their service looks good from the outside but is just bells and whistles, all uselessness information for people who have not been on in years. Be warned, you are throwing away your money.

If I could I would give negative star. The site has very limited options as far as potential dates go. I tried canceling by inactivating within the time period but they still charged me for one year of subscription saying that I did not click on something that was not readily visible. The charge that I refused to pay went into collections. I saw that eHarmony settled a class action lawsuit a few years ago. I would definitely discourage anyone from doing business with eHarmony.

I had a 12- month membership on this site and only communicated with 2 people. Choices are really limited. They trick you into buying a membership. After my membership expired I started getting tons of messages and likes. I decided to renew my membership for another 12 months and all of a sudden it's dead again...I suspect they use fake profiles to message potential customers and trick them into purchasing premium plan. Once you do- everything stops, no messages, likes, etc. I find it very strange...I asked to cancel my membership and get a refund on day 4 and they are refusing. They only allow cancelations in certain states which violates laws, every contract must have cooling- off period. I'm filing a formal complaint with the local government and I encourage everyone else to do the same. Stay away from eHarmony, COVID restrictions are getting lifted, better to meet someone in person.

Paid for a six month subscription 4 monthly payments 2 weeks in I decided to go back to my husband tried to close the account because according to eHarmony you cannot be married and remain on the site. They blocked the account and sent the balance to collections. I paid the balance to protect my credit but the company decided to only grant me 2 months of the subscription after the balance was paid. eHarmony is very expensive and tricky. Please be careful. I had planned to allow a friend to use the remaining months but 2 months is very unfair. I plan to fight.

I found this site very quiet and limited.... You only get a limited number of matches and most of those have no pics or details. The worst experience was when I got charged after the end of one year’s subscription. I made sure to go to my account settings and checked the details before the end of the service and still got charged. When I contacted the customer service, they refused to refund me as it was written somewhere in the fine print that you must contact the company to cancel your subscription. I am extremely disappointed with the cheap tactics. Thumbs down to eHarmony!!!

You must pay to see your matches because they know if you see your matches upfront that you will never join and pay them your hard-earned money. Let me just say this. When a photo pops up and your head literally flinches back from the visual horror that you have just been exposed to, well, that's not a good sign of the future. I have tried e-Harmony a few times off and on over the years and have always been left feeling very, very disappointed. Scammed and ripped off. For some reason though after maybe a year or so, I think that maybe things may have gotten better or maybe my memory simply just failed me and I try again. I have had maybe 7 dates over the years and met one woman that I really liked. Unfortunately for me she liked me and about 6 other men. There are always three to four more men than women on all dating sites. This is all not e-Harmony's fault.

DO NOT JOIN eHarmony. I signed up for a one month trial period and because I did not call in and cancel my membership, within 30 days, I was then automatically signed up for a 12-month membership and charged three installments of $79.80 without my authorization. I tried to dispute these charges but they refused to give me any kind of refund. Very disappointed in this company and their services. I would highly recommend that you consider a different dating site. Also, make sure you are careful to read all the 'fine lines' in the customer agreement before you sign up. EHarmony turned out to be a joke!

Well, granted I am a senior. There is limited selection for seniors on eHarmony which I did not know beforehand. Be that as it may, it is very difficult reaching staff for help. I could not find a phone number and staff members do a pretty good job hiding at the other end of emails. There's little to no help to make adequate adjustments to my profile. I had to rely on FAQs which was no help. And once they've got your money, you're cooked. It seems that's all they want. I've since tried other dating sites and am able to speak to real people who had real answers. eHarmony was a waste of my hard-earned money.

This business is jamming your mailboxes with unsolicited email from this company. Unsolicited emails coming to my e-mail account. Soliciting me through ghost email accounts which I never even signed up for. Really sad to have to do Business this way to get customers. Run from a deceiving company like this

I signed up with eHarmony 5 years ago. I canceled my account and was charged after I closed it. eHarmony continued to bill me. I reactivated my account again last year, I put a reminder on calendar to cancel the billing prior to renewal billing date. I did this and eHarmony still keeps charging me. I've disputed this with my credit card company. The same thing happened with my fiancé. eHarmony is not worth the trouble. DO NOT SIGN UP WITH THEM. Not to mention you can never get ahold of a live person to resolve the billing. They are just out to get your money. If I could give zero starts I would, but that is not an option so they get 1. I hope this helps others to not get scammed when they close their account.

Finally decided to spend the cash thinking there would be less scamming and more real guys. Well that was true, but you only get the matches that eHarmony decides to send you! They are matching me with people that do not fit my parameters at all! There is no way to filter out aspects that you do not want. You get the same matches forever it seems, only getting to see new people when new people join. What a rip off! If I pay 300 I should be able to see ALL of the men on the site. Let ME choose who I would like to know. Bumble here I come -for free.

It was nonsense. Just wasted money. Total waste and I can’t emphasize on it enough. Very expensive for nothing. This forum should not exist is Mrs a big scam. Forcing people to be in contract with them is ridiculous. You're dealing with adults not kids. Pure nonsense.

Eharmony is a waste of money and worse, the company seems to have no ethics. I admittedly messed up and forgot to cancel after my trial membership, when the $780 (!!!) dollar autorenewal fee went through on my card without clarifying what it was for my CC company alerted me for possible fraud, I told them I didn't authorize this payment, we blocked it and I changed my card. A few months later a collection agent called me for the money. I talked to the company, they claimed they emailed me 5 times over two months stating my payment was overdue, I went through my inbox, spam, trash. Nope. Nada. They refused to call off the collection agency. Nice.

I wanted to try eHarmony. It was absolutely terrible, I canceled it within an hour. I was charged $200. They wrap you into a 6 month contract when you sign up, they fail to highlight the 6 month contract when you are signing up. Do yourself a favor and move on to another app. Bumble is a much better app.

I signed up for eHarmony approximately 13 months ago for 12 months. I have encountered few matches and phishing from 3 of the handful of matches I had. They charged me $480 even though I had canceled in the app months before the renewal rate. They refuse to refund the money by email and no one picks up the phone at their customer service number. I have used Match and Zoosk and had much better experiences. Definitely avoid eharmony.

I didn't want their service anymore. I quit the service and payments and they sent creditors after me for $64. They totally suck. Stay away from eHarmony. It's a ripoff. I couldn't believe they act like this towards customers.

I was gifted my membership, found it to be overpriced, was provided very few dates that were iffy at best. Some/many of which didn't even fit my specifications. In addition, I cancelled my membership and they are now going after me and the person that gifted the membership to me when the cancellation email was not saved. So all in all, I did not find love or even a good date, paid a bunch of money and am incredibly displeased with the customer service.

I purchased eHarmony for my niece, who never actually used the website. I didn't know that I would be automatically charged for an entire year and did my best to cancel, but was told that I still had to pay for a year of service even though my niece didn't want it. It was over $200 and I had contacted them the day that I was charged. It was also clear that my niece never even used the first 6 months. By the way, they will only communicate through email and they sometimes don't get back to you for a few weeks and sometimes not at all.

eHarmony was the strangest experience I ever had with a dating site. As others have complained, very limited matches, if you want to call them that. But what was so strange was that most of photos of the men looked like the they were asleep, drunk or dead. Seriously. Several had their eyes closed like they were passed out and their mouths open, like someone sleeping or dead. I showed it to a friend of mine and she was shocked and asked what it was. I don't know if someone at eHarmony decided to have a joke at my expense -- and it was expensive.

All matches are actually mismatches. They charge 12 months subscription in 4 months. Who does that? They refuse to allow you to delete your account. They refuse refunds even if done almost immediately. BBB should close them down!

I have used Match, Zoosk, Bumble and most recently signed up for eHarmony. I am beyond floored at how TERRIBLE eHarmony is compared to the rest of the sites considering it’s way more expensive than all other sites and they force you to sign up for six months minimum. Issues with the service: The site decides who you match with and you only get to see those people. You don’t have the option to search all members.

I tried to cancel my membership the very day I signed up. You have 3 business days with a company to cancel a transaction. Their customer service department is rude and would not honor this! I tried to just pay for one month if this was the case and they would not honor this request as well! I am very disappointed with their whole dating app. A lot of red tape to answer silly questions and the dating pool leaves a lot to be desired! There are so many other dating apps that are so much better and they actually have staff that will help you and honor your requests. Now I am stuck paying over $350 and I don't even use the app! Don't get suckered into this! HORRIBLE EXPERIENCE!

I signed up. I made a mistake for picking a plan. I should have never made but I did not realize how much I was being charged. After less than 24 hours I said I no longer want to have a membership. They refuse to refund me my money which I initially paid $70 for so I paid $70 and I was like fine, I'm deleting my account which $70 is still crazy for less than one day. Then I get an email saying that I still owe them $270 and I said I am not even using the service anymore. I've already paid $70 for nothing. I could have had a steak dinner, their response was, "Well you still have to pay it and your account is deactivated" and I'm like I don't care, I don't want it anyways, all of their email responses are very generic and they still think that I should pay $270 for something that I am not using after I've already paid $70. It's a joke.

I wish I had come to consumer affairs first and read the reviews before I was suckered into losing my money as well. I decided to try and online dating service again to find a companion. I didn't mind the test and jumping through the hoops that eHarmony required. After a couple of weeks I have found that there is a very limited pool of prospective clientele. You are not able to refine your searches. And I believe most of the clientele on this website have either canceled, no longer there, or perhaps do not even exist. Again, I wish I had checked these reviews first before I was an idiot and threw my money away. Please, please do not waste your time, heart, or money. This company is a complete and total rip off.

Don't bother wasting a penny with eHarmony. This dating site has seen better times, it is noticeably dated and its algorithms are just sad. There are so few paying members, well, so few members at all and the matches are just awful. I'm a 56 year old woman, successful, educated, intelligent and well traveled. I am extremely fit and healthy. I don't need a man but would like to find an equal to share my life with. EHarmony thinks I am best matched with people who have high school educations, mediocre jobs and mostly haven't traveled further than their neighboring city. None of the extremely limited matches looked they they had done any kind of exercise in the past 10 years. Coming back to the algorithms, I am liberal and live in a very blue part of Florida. In this day and age how on earth am I matched with so called moderates and conservatives. EHarmony has seen better days, once again - DON'T WASTE YOUR MONEY.

In the 6 mos since I joined eHarmony I've had a grand total of TWO people contact me, both completely non-compatible after a few meetings. None of those I've contacted have responded. The so-called matches are laughable - literally nothing in common. I even set my parameters to be very flexible, to no avail. The 'pool' of men in my area is minuscule. A complete waste of money - and not cheap! I joined a site for older folks - our time. Immediate results, many enjoyable dates and meetings. Sure, not everyone has been second date material, but at least there is opportunity vs eharmony that has offered nothing. Save your money.

This dating site is a joke and too expensive, I thought I saw they had a 2 month membership so I signed up for it...like a dummy. Once I got the confirmation email it said it was 24 months and would cost over 600.00 Dollars. I freaked out, called them immediately and explained the mistake I made and requested a refund. They flat out told me no and kept referring to the "terms and conditions" instead of trying to help resolve it. I mean it could not have been more 5 minutes after signed up. They refused to help so I called my bank and disputed the charges, they told me I had to close my bank account and open a new one to stop them from continuing to charge me...what a hassle!! Do not join this site, customer service is horrible and you get no grace period, finding love is not worth the hassle with eHarmony.

After wasting 30 min filing their application, it only give you the option to pay either 6,12, 24 month. I would pay monthly and see if I like it or not but that's not the option. I deleted right away. Not worth it at all.

One third of the members don’t have any photos and the “majority” of them are from out of state. I am not opposed to a long-distance relationship but several members who responded to me had a problem with that. Then their “matching” could not be more off!! I am world traveler, educated, classy lady and they are “matching” me based on their “tests” with farmers, construction workers, a couple of truck drivers and a chauffeur. Not that there is anything wrong or bad about those jobs however not a good match for me. So the high fee I paid was a complete waste of time and money! Tried to get out of it but they would not allow it. Very disappointing, they do not provide the kind of service they advertise, it is all PR.

The site is too expensive and there is such a small pool of people that engage. Within that small group of people that choose to engage (pay the overpriced membership fee), most of them are not serious and are just kind of playing an expensive game. Also, eHarmony does not cater to people in their mid to upper 30s or low 40s. eHarmony permits individuals to lie about their age as well. Stay away from this provider.

The first warning was that on signing up, there was an automatic renewal at the end of the subscription period. Who would renew something that they had never tried? I cancelled the automatic renewal. After the emails of matches dwindled in the second half of the subscription period, I was glad that I had not renewed. However immediately after expiry and for a month I was inundated with emails about matches. This could not have been a coincidence. There were repeated emails requesting me to pay more money to renew to be able to make contact with the matches. This is less of a service and more of a predation on lonely hearts.

I joined eHarmony and used their 6 month service..what a waste of total money. Not enough matches. Paid hundreds of dollars for only one chat and ended up with nothing. I don't mind the time consuming questions that I have to answer, but not having enough matches and little replies makes things even worse...the truth free sites are just as good....the bottom line they took my money and they don't care if I find someone or not... it's all business!!

Like everyone else signing up for a dating site, I was hoping to have a result that was joyous and love-filled. I read the cancellation policy and saw that I could cancel within the first 3 days if it was not for me. Turns out - they meant if I was American and I do have this in writing. The site only provided me with 7 dating options to choose from, and I found none of the men appealing. My preferences are not outlandish as I am open to Any Ethnicity, any height above 159cm and within the same city. It clearly did not take me long to realize there were no options (all of whom are also on the free dating sites), so within MINUTES of my account activation, I tried to cancel and thus began the runaround. I am now being forced to pay a total sum of just under $300 for a service that is not giving me anything in return.

I signed up to this site to send someone a message, it showed me that the price was 50% off and listed the price at $14, however I missed the small print (My fault). I checkout via PayPal, but it never displayed the total before submitting payment, payment just went through. I check my bank account to see how much I actually paid, and it showed $361.00! You would think an ethical/transparent company would show your exactly how much you’re paying before you send them money.

This is the worst dating site around. Costly fees, little to no matches. I was on this website for one week and immediately wanted to cancel my membership. I even told them to keep the first payment, but release me from the additional payments. This is ridiculous to have to pay $315 for a service I will not be using. Worst dating site. Take your money somewhere else. I have had less hassle returning furniture than cancelling a subscription to a dating website. Please do not waste your time. Use websites like Bumble or Match. These websites have more matches and are less expensive and you can cancel anytime.

Around the holidays EharMONEY sent out a promotion that indicated that I would sign up for one month and have two months for free. The cost was minimal and I believed that that’s what I signed up for. However as it turned out, they have taken $104 out of my account every month since then. I tried to cancel and they said there’s no way to cancel. My “matches” a whopping 7 over the past 3 months were not even close to what I described as a match. Not even close. They are taking advantage of people in the midst of a pandemic, draining bank accounts and using unclear advertising to sucker you in. Don’t fall for it!!!! I could do so much better in finding a match by going to Trader Joe’s once. And that would only be at the cost of my own groceries.

I entered the online dating world having read reviews of all the major dating sites. eHarmony was consistently rated in the top 3. My experience has been that people truly get what they pay for, so I applied this to my selection of eHarmony over the competition with my initial choice of dating services. After completing the evaluation I reviewed those who rated above 100 on their compatibility scale. There were 2 that rated above 120, and I reached out to both. Of the 2 I reached out to, one responded with interest, the other politely informed me she was focusing on another. The person who responded with interest and I met, had a nice dinner together, and have been together ever since. I connected with her and began our journey on the very first day of using eHarmony!

I have fell victim as many other customers that feel tricked into the length of time they’re being put on a subscription. Once you get another enormous charge you figure out that they have taken it upon themselves to select the subscription and when you realize it they give you all hell and zero opportunity to pay for what you’ve used and to cancel out.

This service is a rip off. The customer care should be called company care as they do not address or care about your concerns, they enforce the T&Cs. The free app is useless and the paid version is not worth the extremely high cost. I live in California and my parameters were 10 year age difference within 30 miles, which resulted in very few matches. Read the T&C carefully, you only have THREE days to cancel and get a refund or not be charged remaining amounts. Most companies offer seven days and others up to 30 days. I tried to cancel after 15 days due to the disappointing service and was told no and referred to the T&C, so I am out $400. They are in this for money and do not care about the quality of their service or you, the consumer. Don’t waste your money. You would be more likely to win the lottery than find a match or receive good customer service.

The people they match you with are questionable if they're real or not and then on top of that if you want your money back they don't do refunds. It's an absolute rip off. Don't buy it. The service isn't worth what they're charging and you can get your money back when you see how bad the service is. How are they still in business?

I had an experience with eHarmony where there was false advertising. I thought I was signing up for a short time and it ended up for one year. They are going to continuously charge me. It was a terrible customer experience. Don’t use eHarmony.

I finally decided to join eHarmony based on the reviews and my recent dating failures on other apps. I figured I pay then maybe I’ll meet someone who is serious. I ran of matches within an hour!!!! No one is on the app and not to be mean but not attractive potential partners. I am embarrassed that I paid so much for a stupid app that was a waste of money and time. I wish eHarmony goes out of business. They are a scam!!!!

Horrible, They stole my money and provided me nothing or zero service. They advertise under a false name. They have no contact number. The one provided is fake. This outfit needs to be under a federal investigation.

NEVER GET AN EHARMONY ACCOUNT!!! I signed up for a 3 month trial. I was on there for a month, at $120 for the month. Not. One. Match. I got better luck with Tinder for a fraction of the price. I cancelled the service. Now, 6 months later, they are sending me collection notices for hundreds of dollars for services I CANCELLED months ago. Of course, calling overseas "customer support" is pointless. They're the most dim witted, rock brained, stubborn idiots I've been unfortunate enough to have to deal with in years. Needless to say, they were completely useless. So, I guess I'll be getting free kindling for my fireplace every months forever. NEVER USE EHARMONY.

I paid for a 6 month membership (which is their minimum subscription) based on some positive reviews. eHarmony claims that their algorithm matches you with your desired search criteria. After only 1 week, I had over 25 opposite gender profiles than what I was seeking. Half the profiles did not have a photos or were not active. eHarmony claims to have over 26 million "active" users, yet after only a few days, I had no new matches to my very basic and open search. They refused to refund me due to the above and kept telling me to be patient. They also will tell you that they don't guarantee results, after you paid. Please save your money.

From day one you get a lot of opportunities but unfortunately not many if any at all will respond. Of those few that do respond you get one sentence and no more communication. Or someone will text and string you along that they will chat or talk to you but never do. Complete waste of time. I thought.

Like many of the other reviews, I wanted to see who was in my area and figured if the other members were paying, they might be a bit more serious. What about, non existent!!! There are like 4 people that I match within my area and non of them interest me at all. I’m sure they’re great guys, but how can you find a partner between 4 people!!! I asked for my money back, but they wouldn’t reimburse me. Now I have to pay 30$/month for 11 months for a terrible service. I am baffled by this awful service and if you didn’t subscribe, run away!!

I was bored on Christmas eve and signed up for "free to join". I decided to cancel within a few days because I did not want to complete my profile and upload a picture. I notified eHarmony but they refused to accept the cancellation, billed my credit card for $104 in Dec. 24, billed it again on Jan. 23, and insists they will bill it again for a total of $300+. When I called a phone number on my credit card, they sold my info and it was a company trying to sell me alert bracelet. Legalized thieves.

I was disappointed with this app because quite frankly, I watched some pretty convincing reviews on YouTube. They are LYING to you. The biggest problem with Eharmony is the lack of matches. The site is so expensive that no one joins. It’s a ghost town. Eharmony tells you that you will get new matches daily. But this is false. And if you try to claim otherwise, they place the blame on you by constantly telling you to expand your search preferences. Well, I did that and still no daily results. The only preferences I had were to be not above 4 years my age and a distance no greater than 100 miles. And I think that’s pretty reasonable to ask.

The deception starts by them first asking for your preferences for a match. Based on what you said you like, they start sending you fake profiles and pictures of what you like. Then one or more of those fake profiles start sending you messages and then the eHarmony website sends you an email message that you have messages from one or more of the people you like. However, you cannot read those messages until you make a payment. Their prices are ridiculously high and all payments are non-refundable even if you want to cancel the service on the same day you make the payment after realizing that the messages you got were from fake profiles that do not reply to your messages or disappear after you sign up.

I signed up for free on eHarmony at a monthly rate. Unknown to me somehow I opted in for a yearly subscription after my original subscription expired. You would think that eharmony would continue to bill me at my monthly rate. No, they billed me over $500. I didn't have this in my account so the amount was never paid. I contacted eharmony customer support about this and they instance that I owe the $510.44. They locked my account so, I can't use thier service, not that I want to. So, they expect me to pay the $510.44 for something I didn't use. I can understand paying for one month since the service was active but, not 11 months. This seems to be some predatory practice where they automatically opt you in order to generate revenue. They now have sent me to collect for the $510.44.

I signed up and paid for eHarmony membership five days ago. My account has yet to be activated to be visible to other members. Tech Support not responding. It has been 3 days. They are required to respond to issues within 24 hrs. Very bad impression from the start.

Absolutely awful! Similar to others I downloaded the app and then cancelled the 12 month subscription I’d selected within the 14 day cooling off period using the in app ‘cancel auto renewal’ option. Bearing in mind setting up the account and payment is all done in app and it was a monthly subscription this appeared to be the correct course of actions. They are now chasing me for the money. Having looked at the T&Cs it states I have to cancel within 14 days in writing - not the in app option. I have therefore appealed for some compassion due to my mistake and offered to pay for the time I utilized the app pro rata and the personality services used. I have had automated responses only and no understanding at all.

After I lost my husband after some time I wanted to try some dating sites; I had a lot of contacts on match.com, silversingles, POF, and even a couple of biker sites but 1 or 2 on eHarmony. Reading the reviews I agree that I'm now subject to over $40/month until October 2022 even tho I cancelled my subscription before the 3rd day. I would never recommend this site to anyone and am very disappointed.

After purchasing a subscription so I could actually see my matches, all of the matches that were advertised to me before I paid suddenly disappeared!!! They weren't there anymore because they never existed! They repeat matches in the results, and even the ones I deleted would be shown to me again!! I reached out to several matches no responses. Most never even saw the messages. I kept getting matches from Beaver Creek Oregon which I thought was strange that so many people on eHarmony we're from that town I never heard of so I looked it up and there's only little more than 4 thousand people in the entire town! Yet they all seem to be on eHarmony!! What a joke.

Most expensive ($400 for 6 months) and most useless because almost no one uses it, so your pool of matches will be very limited and uninteresting. Also, once you've subscribed, there's no way you're getting your money back.

I had joined eHarmony before and found many fake profiles. Also, when you put your desired characteristics in for a match, the matches they give you don't fit those characteristics. When you delete the ones you don't want, they show up in the next day's pre-chosen matches. Contacting customer care does no good. They never answer your questions or concerns. It should be customer don't care. Thought I'd give it another shot with the new year, hoping eharmony had improved its site with all the negative reviews. They haven't. It is worse than ever.

EHarmony is the worst... Before I joined this dating service I did research several companies. They all had about the same risks and pro's and con's. EHarmony send profiles of men with no photo about 75 % of the time, send photos of horrible looking men, the men had nothing in common with my selections, the customer service department are all rude and do not respond to complaints. They actually sent a photo of a man that was a retired dish washer and looked like a serial killer. I'm reporting them to the Federal Trade Commision and the BBB. DO NOT JOIN!!!

Do not get a Subscription to in Eharmony (36$/Month) To cancel the renewal you will need to go through a series of links to then be told Your automatic subscription renewal will be cancelled... IF you do so by writing them a request letter with a specific ''Password'' and a ''User ID'' etc... making it as unclear and complicated to increase the probability of collecting further payments before customers realize renewal wasn't ''successfully'' cancelled because X or Y. It is kind of ''Legal'' but... mostly a shady business model for an institution in decline.

After less than 24 Hours - Requested a Cancellation due Fraud Accounts and Denied due Representative said Quality of Accounts not Guaranteed. Also - No Accounts in my Area - I stated wanted in Person Dating not a Online Site - still no response - told could change in next two years. Do not recommend this site.

eHarmony.com proved to be the absolute worst experience online of any online dating site. Prior to becoming a premium member, the site displayed pictures of prospective matches, though many were listing that were expired. After paying the premium, interestingly enough, at least half of the profiles had NO pictures, many of the listings once again expired. eHarmony's success obviously relies on its heavy advertising but actual members quickly realize that the company cannot live up to its promises. "A new dissatisfied customer every 14 minutes" might be a more adequate slogan for the company.

Be realistic. COVID sent people to free apps, I had only around 60 profiles shown, all ethnicities, 20-45 age range, Toronto downtown @ 50km radius. SHOCKING! RIDICULOUS! For $180CDN. Refund declined. AVOID! It's a complete RIPOFF! Extremely OVERPRICED. DON'T BOTHER, SAVE YOUR MONEY. There's no trial period. STAY AWAY!!! They will not even allow you to get refund for remaining payments pending. Absolutely HORRIBLE. You will waste your money, that's a guarantee. I wish I came here for reviews. I should have known better not to do solo guided subscriptions but rather refer to other members who have had experience with them. What a waste of money.

Please, please stay away from eHarmony, when you sign up it automatically renews your subscription with no option to do anything else. They never send any reminders and if you don't remember to cancel there is absolutely nothing you can do. I was just charged 578.34 for 1 year. It is a useless site and never made 1 connection, even online! Never spoke to one person, other sites are so much better, Bumble, Hinge even Match. eHarmony is outdated and has terrible customer service and is so very expensive. I emailed them and they said nothing they can do, which is total crap. STAY AWAY. So not worth your money.

The whole signup process with EHarmony is setup like a scam, similar to the IQ test scam. They get you to invest your time into filling out these ** questions so you're more inclined to give them your credit card at the end. Once you do, they continue to bill you 104 bucks a month in perpetuity. Once you "cancel" your subscription, they still have you for 1 to 2 years subscription. The only way to fight this is to dispute the charges every month. This is the worst dating platform I've ever used. All predicated on the "christian" dating alternative. Of course I should've known it was a scam with that premise. Zero service, zero accountability, zero chance I will ever use this site, and neither should you!

FALSE ADVERTISING! I am looking for matched with similar faith. They have a whole article on the importance of matching values/religion saying they had lots of matches etc. I joined only to not be able to see anything on a free profile. But it said hundreds of matches. When I paid, suddenly there were very few matches, half without photos and lots are fake profiles too!! Many have not logged in in months etc too. When I contacted them about this it was too bad so sad. Escalating this to ACCC in Australia for false advertising. I have had NO NEW MATCHES since I joined 2 months ago!! Do yourself a favour and cancel your credit card. Better yet do NOT SIGN UP! It's basically click bait!

Maybe the only company I've ever dealt with which refuses to do refunds or cancel membership in the first few days of membership. They obviously pay websites (etc) for positive reviews, considering the poor results of their site. Being in one of the largest cities in the country with a handful of matches, none of whom have been online in months

Do not join them. I registered on their site but soon I got suspicious about them, since I had maybe one visitor per day, days passed without any messages. I registered on another dating site, wherein FOUR DAYS I got 550 likes, messages, winks, whatever...I am a hot chick with brain. Then I read the reviews and saw that not only me had the feeling that they play with the numbers, and manipulate the actions on your profile. The saddest part that I did find two very promising matches, both were very excited about me, too, and then one day I saw that they didn't see anymore my messages. It happened before, I connected customer service and they said my account was restricted by a mistake....It's a shame that a dating app actually prevents love.

As some other reviewers have mentioned, I'm sure that I was scammed by the company, in the form of them creating fake profiles to lure me into buying an expensive subscription. Once I created my profile, I got messages from two eligible men (professional, educated, nice looking), which of course I couldn't respond to without paying hundreds for the subscription service.

I wish I have read these reviews prior to signing up. I have been on this site for over a month and all I got was angry, married men who HATE women. What I was promised and what I have seen is two different things. eHarmony will take your money and will not help you find love. eHarmony told me to change my preferences to have better chances, why would I do that? I hope someone takes them to court.

I accidentally purchased a subscription for a year when I wanted to purchase by the month. The company wouldn’t make it right. I literally asked for the refund immediately after I realized the mistake. EHarmony is refusing to make it right.

Tried to get a refund from eHarmony 2 days after joining and Denied! Avoid eharmony!! I joined eharmony 12/14/21. Their "personality profile" matched me with terrible matches and very few to choose from, so I requested to cancel my membership and a full refund 12/16/21. They denied my request for a refund, only providing refunds to people within 3 days if you live in one of these 11 states: Directly from their contract - Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin!!!

I am a doctor with no time to go to bars or anywhere else looking for love. After a long time of considering to join a dating website, I decided to go with eHarmony because it looked like a trustworthy company and it seemed to have good reviews. However, after being online for a month, I decided that this is not for me and cancelled my account online. However, EHarmony continued on taking money from my bank account. I contacted customer service and cancelled my account officially; but they offered me instead to postpone the use for six months and if I decided to cancel I would have to pay the $239.40 for a year subscription.

I wish I had read comments before I joined the eHarmony dating site! A complete rip off!! I filled in the profile and paid on Saturday 11/12/2021 as I couldn't find the free option after 20 mins filling it in!! When I entered the site I discovered no one in my age group in my country, so I asked them to cancel within the hour. After multiple emails not cancelling the profile I cancelled the £175 sterling with Paypal. Then a day later they pushed through a cancellation fee of £65 sterling. My bank reversed it but Paypal had already paid it, so I needed to settle Paypal. For a few minutes on the site which was no good for me, that is a lot of money to cancel! One months subs would be fair, not 4 months. The site is overpriced, unsympathetic and a waste of time unless you live in certain countries. Money making racket!! Be careful, They push through payments as DD and you can't do anything.

Besides having a very bad user interface, no excuse for that, they will not let you cancel your subscription even after a week. They refused my dispute and will send you to collections if you default on the payment for a YEAR! They even got me locked out of my PayPal account. Such a waste of money and time. Just use the go to app for dating, it's the standard everyone uses anyway. eHarmony was a very bad experience and breaking the law by not letting you out of the 'contract' within the first month.

I signed up for a year membership at $58 dollars and I was on it for 4 months with no one contacting me. I contacted several people every day and I got no responses back. I contacted them and asked them what I needed to do to get a better response. They were response. They told me that my profile was not filled out enough so I went in and redid it. I still didn't get any responses and I would contact several men with no response. If you're looking for a dating site do not use eHarmony because you will be really disappointed.. I don't know why they're Listed as top 10 because they should be listed as the 10 worst dating sites. I signed up for 5 other dating sites and I get responses more from Match, Bumble, Zoosk and Hinge At least one a day but not on eHarmony. I get nothing.. It is not a very good booster for your self esteem when you can't get anyone to respond to you at all.. I wanted to cancel And that was nearly impossible. I will never use it again.

Very expensive, and it’s not working at all. They refused to work it out with you at all! Money thirsty company. Stay away…. Had a bad experience with it, stuck for couple months until they got all their payments, then I left, no regret. Don’t do it! Please….

Thought it was a one month trial for $20. At least they made it sound like that! They charged my card $454 and now won’t refund. Please stay away from this scamming company. Also most matches are fake, no pics on most matches,

Do not get this app or sign up. eHarmony advertises a free trial for premium access and gives you no timeline for when the free trial ends. The matches are not great. They refuse to cancel your terms of service, and you are stuck paying for the term eHarmony set for you (not a free trial), hundreds of dollars. They must know their platform is a horrible dating site with dismal results. Therefore, they had to write their terms and services so that you are stuck paying for something you do not wish to keep. They only recommend you turn off your visibility so that you don't get any more matches. And therefore, you are truly paying hundreds of dollars for nothing.

I attempted to cancel my year long subscription after just a week or two in. Having paid one payment, I asked to cancel the rest of my payments. Not refunded..just canceled. What I got was incredible generic response of "we've reviewed your message, and will not be granting your request". They stopped responding shortly after. I would never recommend this to anyone, and will be going out of my way to persuade people not to use it. A wild waste of money.

After initially trying to cancel my account, I had to manually delete all the information and pictures off of the account. Finally, I was able to get rid of my inactive account. I hadn’t had an email from them since March 2021 till October 2021 when eHarmony charged me $550. When I looked online, it said I had to login to contact Eharmony about this. When I tried to, the site no longer had an account for me even though I had just been charged $550. They have had to pay out millions of dollars multiple times specifically for their auto renewals. When I got a response, it said they couldn’t give a refund. They are clearly violating Oregon law and likely the laws in many other states. I strongly encourage anyone that has been taken advantage of by eHarmony to work on filing a class action lawsuit. Apparently, it is profitable enough for them to continue illegal behavior despite already having to pay millions for their illegal actions.

I agree with all the bad reviews entered on this site, please do not waste your money on eharmony, there are far better dating sites for a much lower amount. If you sign up for the short time period, you will not get any hits because they will purposely make sure you receive no action. The idea is to get you to sign up for at least a year when you will probably get some action towards the end. When I realized how they play the numbers, I tried cancelling and pay for the time I was on it but they refused my offer. It should be illegal for companies to force memberships on people but unfortunately these dishonest practices continue being legal.

Do not pay for the service in advance. They do not refund. Do not subscribe!! I was expecting a good service, however it is not. I have heard the ads for E-harmony for years thinking it would be one of the better ways to try and start dating. It is definitely not worth anyone paying for it. The matching is a joke.

Possibly this service works better for younger people, but as a 56 year old person, I was very unhappy. There aren't very many people using this service in this age group. I tried to cancel and it was within the 2-week window, but they stated that since I signed up for a year, I was unable to cancel. I am not using the service at all, yet they will not let me cancel early. I would have been happy to pay even for a few months in fairness, but it was a straight-up no. So now I am stuck paying for this even though it's not helping me and I'm not even using it. Very unfair practices in my opinion. I tell everyone I know stay away from this site!

Don't use eharmony even for free. 12/06/2021 just now a person who pretend to be a woman send me this message. "Do you like Boys..??" After that I delete my eharmony profile. I'm just glad I didn't pay for the premium membership and I never will..!!

Eharmony has to be one of the most expensive but worst site to date on. I wish I had of read the reviews before signing up. But this site is horrible and the people you meet are no different from the ones on the cheaper sites or even free sites. You would think the amount they charge accompanied by the quizzes you take there would be a difference but there is not. Don’t waste your time or money.

I heard many positive things from friends about eHarmony. Some of them met there. Unfortunately, that wasn't my experience. I'm not quite sure how eHarmony's matching algorithm works, but I was not interested in any of my "matches." After viewing their profiles, I could see things that were deal breakers for me. I received many messages, but none of them were from a "match" from my list, or someone who lined up with my values. Some lived so far away there was no way a relationship would work, which was really frustrating.

Keep in mind, when you signed up for the product it is going to be very expensive without you having to review the payment amount. It is automatically puts your account on 6 months insisting eHarmony policy says( We believe potential partners required at least 6 months to be at the site) This policy is UNBREACHABLE and even you disputed this amount will not be refunded.

Not worth the high premium cost at all of about $500 for 6 months! The worst part is that you don't get any added benefits from using the free apps, and the people that you find there are literally people that have a hard time matching everywhere else so not really better options at all, quite the opposite! On top of everything they fill your matches with people who did not pay the premium like you and has no pictures showing!! And their push notifications never worked. I really wasted my money.

I got 4 scammers on the first day trying to give me emails to contact them. Then they blocked them finally...then there was no one in my area except one person when I live in an area with 120,000 people. They are the most expensive site out there for dating and they will not let you pay by the month. They are a total ripoff and they will not let you out of any yearly or 6 month contract since you can't pay by the month. No customer service - they will not respond. Worst experience I ever had on dating sites.

If eHarmony is "the nation's top rated dating site", I'd hate to see the worst. I'm an a decent looking 47-year old guy that hasn't had much luck with dating in general, partially because of my location, as well as my work schedule. I'd had a bit of luck with a few other free sites, but hadn't tried anything in several years. I got moderate attention on those others, but it became boring after a while, so I deleted. I finally got a wild hair to see what eHarmony was like, so I nearly completed my profile, put on a few pics, and decided to sign up. I wasn't particularly happy with the lofty charge, however, I had heard good things about the site, and at that price and what they claim, I figured it would be worth a shot.

If I could choose zero stars for eHarmony, I would. It's expensive and false advertises. I am locked in to a 6 month contract because I was an idiot and thought I could cancel at any time. I will not use this company and I will make sure EVERY PERSON I know or ever meet in my life knows what a scam this is. I have tried contacting them since the very day I signed up and can't get a single response. HUGE disappointment, I hope everybody searched reviews in depth before getting scammed by them, DO NOT FALL FOR THIS COMPANY! You will thank us all later, I promise.

DISREPUTABLE COMPANY. I have trawled through the reviews and 99% are two stars or lower for this company. How did it receives three star rating as a company? Firstly, I signed up for their month to month subscription to try their service and they withdrew a WHOLE YEAR's worth ($300CAD) from my PayPal account. I had no idea they did this as I received no receipt or statement from them. When I asked for a refund they told me "I was outside of their cancellation policy (in Canada) and could not refund me." Secondly, their website is atrocious. I received very few matches and there was no way I could do my own independent search. Even still I was willing to lose a month--but not a year's worth of payments! These companies that hide their greed and unethical business practices behind hidden or misleading "small print" should be heavily penalized.

Do not join eHarmony. I joined and ended up accidentally signing up for a 1 year subscription. It is a very expensive monthly payment, that I cannot afford. There is no phone number to contact anyone, and they state that you cannot cancel your subscription once you are enrolled. When I signed up, there was no warning that you could not cancel your subscription. I believe they are required by law to do this. I will be contacting my attorney, I have sent them multiple emails and they do not respond. I think eHarmony used to be good. Something happened and they are now a Scam Website.

I used eHarmony after reading some reviews and decided to give it a try. I created my profile, gave plenty of details and used most of the character limits that it imposes.

Worst web dating site I've ever been on. They taking our kindness for weakness and putting a hole in our pockets. I'm a man looking for a lady, Most ladies on the this website have series separation problems and most other ladies are fake 100-%. They are just there to give the client that's me feel that I'm actually meeting my dream girl. I did catch a few lady workers out that is so fake and unfair. It truly is a dreadful site, after a while being on eHarmony it didn't take me long to work this company out and how they make loads of money from us vulnerable people. PLEASE NOT THEY WILL NOT REFUND MY MONEY.

You see eHarmony commercials wherein normal everyday men and women talk about meeting someone special, compatible, to connect with. You think that could be you if you PAY for eHarmony. It won't! eHarmony is a well-designed and highly advertised SCAM. Toss $65 out the window as you drive. Watch it blow out of reach. Do this for six months. That's your experience when you PAY for eHarmony. YOU'RE THROWING MONEY AWAY! Ask eHarmony members how their credit cards continues to be charged even after their membership term ends. Ask them about eHarmony's unresponsive Customer Service Dept. Look, enough of us have been scammed. Don't do this to yourself.

I got an email from eHarmony stating that I received an email from a possible "date." I was a non paying subscriber at that time. They reached out to me...Now, I was curious to this person so I unfortunately paid. The person writing was not of a high caliber and in less than 2 days got silly emails from other guys and way too far away to date. I wrote to eHarmony as you can't call them. They wrote back twice that I should date "out of state, out of country" and change my choices??? Huh....out of state, out of country especially during covid-19? I will be writing to their CEO directly and stop all future payments. I do not travel out of state, out of country and meet non suited men. This is a liability to my well being.

This is a terrible website. Very deceitful. Go elsewhere. They say there is a three day window to cancel, but there isn't. Barely anyone to date, expensive. Total waste of my money and time. I find better quality people for free on Tinder, and that's a ** site too.

I purchased the service only because I understood that I could cancel within 3 days. I realized I needed to cancel the very next day after I purchased, but it turns out that they allow 3-day cancellation for people in few states only! I feel deceived and misled, they should not advertise the 3-day cancellation if it does not apply nationally!!! I tried to go through my bank but they couldn't help either. I have no desire to use a service of such a dishonest company and so I basically threw over $400 out of the window. I will not recommend this to anyone.

Let me just start off by saying that I can appreciate an attempt at bringing Christian singles together, it's rough out there. However, eHarmony has got to have some of the WORST business practices when it comes to customer service. First foremost, the subscription cost is straight robbery but if there was a potential of finding love then you really couldn't put a price on that right? Except, the quality of matches is terrible, it's slim pickings and not even remotely aligned with what I'm looking for. Not even close! Secondly, their billing system isn't easily accessible or transparent.

I have a completed profile, paid for a year of service, reach out to matches regularly and never receive any responses. Never had this experience on a dating website before. Terrible customer service, very expensive for no outcomes.

There were very few opportunities to try to make a connection within the eHarmony dating site platform in the UK. When I say "very few" I am talking under ten chances to start any form of dialogue during a six month period. It was a rare occurrence for someone to view my profile information. In isolation, my experience with eHarmony could be put down to poor profile presentation or substandard photos. This however is not true in my case. I used the eHarmony site in tandem with both Hinge and Match.com dating sites. With both Hinge and Match.com I had "very many" opportunities to make connections. With both these sites my profile was visited many, many times on an ongoing basis. Both sites involved me in several communications via text, lots by telephone and some via video link. Hinge and Match.com were stimulating enjoyable experiences always delivering new and exciting prospects.

Eharmony is expensive. But I knew that when I signed up. My choice. The RIP-OFF part of my experience was when my subscription was about to expire. I googled how to cancel my subscription before it auto-renews. Then I got on the website to do just that. (They don't have a customer service phone number.) But when I cancelled, they offered a $20/month, cancel anytime option. I decided to go for it.

When you create an account, fake accounts start sending you messages. As soon as you pay for a subscription, they disappear. This website is a scam, don't use it and save your time. Shame on the owner of this app and on the people who work there.

DON'T WASTE YOUR MONEY ON THIS SO-CALLED DATING SITE!! They come so close to a line of actually stealing your hard earned money. I am sure they had legal experts devise a contract/s so that even if you take them to court (which you would not do for a crappy $150) that you would lose anyway. These customer service reps probably have to leave their morals at the front door when they report for their shifts. All this company does is collect your money. They provide just the very bare basics enough to legally show they provide the service that you pay for.

This service is way overpriced. I have had one date from the site and he was already involved with someone and he continues to be on the site. I'm matched with men who won't respond or who are currently dating someone. I'm available but they are just looking to stack their deck. I complained but to no satisfaction. I am not satisfied with my choices and one man was extremely rude to me. Biggest waste of money and time.

My account auto-renewed but my credit card number changed so they told me they could not charge me. I told them I wanted to cancel my subscription, and they would not let me. Even though I haven't used their service and no longer want their service, they want to force me to pay for it. They never gave me an autorenewal notice, as mandated by the FTC, and they are trying to force me to renew.

The service is expensive. I joined for a year (sadly). I was billed a month early for my first quarterly bill. The website does not have billing/payment history. The website is not transparent. Very upsetting.

Do not subscribe to this dating app! It says you can cancel within three days and have falsely advertised. They refused to refund your money and honor your request! Even after you have a threatening comment from someone. They do not care about their clients nor do they care that they are scamming people out of their money! Terrible morals and terrible service.

I signed up for this service and completed the questionnaire they provide. It is totally ineffectual for matching to like-minded individuals. So you will have to rely solely upon whatever each individual chooses to mention about themselves. My matches were totally not anything like people I would be looking to meet. And most were located a long way away from where I live.

I purchased the two year subscription, but after a few days I could tell it wasn’t what I was looking for. I requested a refund within two weeks of purchase and was denied. I have contacted customer service twice and requested that I be refunded for the time I will not be using the site, but they said no.

Not good customer service experience. Very expensive for the quality of service. They lock you in very long contracts without the option to try it out first. They do not have App service. Totally do not recommend using this site!

The app itself is pretty awful. Information is badly set out and in need of a serious upgrade. As there are so many (better) apps now you'll find your selection of matches extremely limited with small grainy pictures hidden in their profile. That's if you can get into the app at all. Customer service will just continue to tell you to uninstall and reinstall the app over and over if you're having difficulties. When you undoubtedly try to cancel your expensive subscription you will be declined repeatedly and probably eventually give up.

Beware! This company is set up to steal your money. When you try to cancel within the said 3 day window they deny ability and still charge you. Don’t worry. I will spend my next 6 months spreading the word and warning others. Very few matches and half without photos. Slow to respond and members don’t log in for weeks at a time. Any legitimate business will let you out of a contract! Shame on you eHarmony!

Expensive membership - they do not screen or do as much as other sites to protect you from scammers who apparently love this site. The personality profile limits choices and the scammers use it to find people high on charity and empathy. It is not conceivably a valid practice to match people up with one measure and it limits free choice.

Made an account and for you to even see people you match with or message them you have to pay for premium. Signed up thinking it would only be £6 a month and they charge £160 saying that they made me a personality profile that they send you by email. Obviously asked for a refund and they get to keep £65 for only providing me less than a day of what I actually signed up for which was the dating app and said that it was the cost of the personality profile done at the start (which is some questions about what would you do in different types of scenarios). They call themselves a dating app but is in reality a personality quiz profile. Is ridiculous, the t&C's that they held against me as reason for no full refund was written with manipulative writing and confusing. I would sue them if I had the time or money, someone definitely should. It's misleading, disappointing and ridiculous. So yeah, avoid like the damn plague!

I signed on thinking I would be charged monthly as this is what was advertised. It was not until right after I signed on that I saw that a lump sum was taken out of my account. Just about $400. I asked for a refund and they refused me stating that Canada is not eligible for a refund and that I signed on for 12 months. Very deceitful.

This service may only work if you live in a large city or densely populated area. For us that live outside the city, it is worthless and ridiculously expensive. I had only 2 matches relatively close to me, the rest were anywhere from 3 to 5 hours away. Just imagine, driving 10 hours to date someone. That's not dating. That's a vacation! Further, no reasoning is accepted by this company. Once you sign, you pay, no matter what. Forget cancellations, it doesn't matter if the product does not fit you or does not apply to your lifestyle. Don't waste your money, find other alternatives or a more consumer-friendly service.

Fill out a lot of profiling information, be told it’s free, get into site only to find out you can’t see anyone’s face unless you pay, be told it’s 50% off, then realize that’s only for the first month. Ask for refund within 2 hours of signing up, be denied because they literally do not care about you and only want your money. There are very few profiles on this site. No one likes or used eHarmony anymore. The only decent thing I’ve ever heard about this company comes from The Secret Life of Walter Mitty with Ben Stiller. Otherwise eHarmony is a total joke! Worst customer service I’ve ever had.

They refused my request and I had to pay for a full year in four months. The matches were extremely limited and not compatible. I would not recommend this site and was extremely displeased with the customer service.

I joined, it gave me 3 days to cancel, I thought well 3 days is not enough time to give a chance, so on the 4th day I cancelled. I got the subscription for $160+ and it was going to take out $41 over 4 months so I agreed. Cancelled my membership and now they want to still charge even though I can talk to anyone I can only view now. Can’t message, so I’m stuck with a site that really only paired me up with separated men and men that are 5’5”. No offense I’m 5’8” and just not comfortable with dating someone shorter than me. But the point is, they don’t have many good matches so I basically just gave my money away. Long time ago they use to not take people who were separated because I was one of them, now they don’t care. Ethical my **! He still has the possibility of going back to his wife, DUH! So now I’m out $160 with no date in sight. I’m joining Match there’s a reason they're #1.