eHarmony Reviews

I joined Harmony on December 30, 2022. I quit 2 hours later. I got cold feet. I'm a senior female with health issues. I've decided to live by myself. I figured by canceling within 24 hours maximum (which it wasn't at 2 hours) Anyway, they will not cancel my monthly plan even though it was by December 30th. This company is a ripoff and it doesn't follow its own rules. Be careful joining! Buyer beware. I wish I had a way of their response letter being posted so you can hear how stupid they sound. I don't have access to the account by my choice and I have to pay monthly fees until Dec 31, 2023. There's other dating sites to go to. I suggest you do.

I can’t believe that I fell for this TWO times. I completely forgot and foolishly joined again. TWO complete waste of monies!!! Zero men in my town. I’m not even kidding!!!! They should be shut down!!

My frustrating with eHarmony was with their automatic renewal process and the inability to cancel it. Once I was able to get someone from their customer service area to respond it was too late to cancel. They renewed at much higher amount than I had originally paid and were not willing to negotiate a shorter time frame nor adjust the amount. Horrible business! I do not recommend using them at all.

Do not use this scam company. I did end up paying over false advertisement and the crooks won’t let you out of anything. The FTC and FBI needs to investigate these idiots. They are crooks and liars and stealing people's money. It’s awful. It’s a catch 22 and the collection agency is waiting in the sidelines to Badger you for money. If nobody would sign up they would go bankrupt. Let’s all try to put them out of business then it’s game over for them. End of story.

There was once a time when eHarmony enjoyed a good reputation. It was even viewed as a ‘Christian’ dating site. I have been trying to get a refund since I discovered the site had no users in my area. I live within 25 miles of 2/3 of the population of this state, therefore ~1.5 million women within 30 miles. As soon as I realized there were only 3 ‘profiles’ within 50 miles, I began trying to withdraw from eHarmony. None of those 3 profiles had a photo; and as time went on, none of those three ‘profiles’ were responsive. Who knows if those profiles were ever actual persons. No other profiles appeared.

Zero dates. Please don’t give out your # unless you’ve met in person or you will become a source for men seeking ego boosts at the click of “send”.

Thought I was paying for a monthly subscription- they took an entire Annual Premium Subscription $385.11 off my account. I did not approve that. There is almost no one on the site either. I tried to cancel my monthly subscription immediately- they do not make it easy, and that is when I learned how much my credit card was charged. I’m pissed.

eHarmony's business practices are deceptive and meet the definition of fraud and scams. They allow the ability to create a profile for free but lock all meaningful functionality behind a subscription. What this does is creates an influx of inactive profile matches presented to you that can't be interacted with even if you've paid for a subscription yourself. They only provide subscriptions in the form of 6 months, 12 months, and 2 years, likely because anyone who joined with a monthly subscription and realized the deceptive practices would cancel their services. If you're unfortunate enough to fall into the trap of paying for a subscription then they will continue to take your money with no opportunity to cancel the service until all payments have been made. Save your money and efforts, don't engage with eHarmony and their fraud.

Do not use eHarmony!!! This company lies and scams you!!! I did not care for my matches and wanted to cancel and get a refund within hours of signing up. They “have” a 3 day cancel and refund policy. According to them I don’t live in a state they provide refunds to. They're an expensive ripoff!!!! So now they’re keeping my almost $200 for a shitty service!!!! Stay away from eharmony.

I agree with every other negative review written here for eHarmony. I think they are struggling in their ability to get signups. My age group (65) is a wasteland. I wouldn't be surprised if there was a class-action suit filed against them soon. That's what happened with "It's Just Lunch" for the same reasons. Perhaps it's better for younger people. But it should not accept members if they can't deliver what they promise and what is reasonable. Anyone here a lawyer?

I’m a total disillusioned customer. This has become a total and complete pick your brain dating site. They must have hired psychologist and psychiatrist to think up all these questions that are none of their business. I really think they should be sued for invasion of privacy!!

This company is a total scam. They want your money and charge extra constantly. I now see so many reviews like this. There’s not really any people on eHarmony either. They tell you to seek people around the planet. Hardly an easy way to meet others in your area. You will be scammed you’ve been warned.

I signed up for eHarmony dating app 2 years ago with high hopes. I met one person but overall was not impressed by the app. I ended up using other apps and not using this one as time went on. I eventually got an email from eharmony saying that I owed $373 because I did not turn off an "auto-renewal" toggle when I signed up. I immediately emailed them back and told them I didn't realize I was on auto renewal and to please discontinue my membership. They said I still owed the $373 and that they would take me to court if I didn't pay. I research this issue online and found numerous other people having the same issue and even a court case in CA. I did pay them but I will never pay anything to this company again. Worst app I have ever used.

I subscribed to a six-month membership and the next day decided that I didn’t want to pay the $300 plus dollars. I already paid $78.00 down. They said I couldn’t cancel it and wait to see what happens. After that, they made it so I couldn’t see half of the members' pics because I am not a “premium member”, even though I am still committed to paying the rest of my membership. Through their contact us email, I asked them why this was, they didn’t reply.

Dear eHarmony, You wasted my ** money. I in fact did not meet one man off this site. However, my dms would've been better if I had posted on Craigslist for FREE. The audacity you all have to show me this short, bald headed, broke ass, looking like Igor men has me in complete disgust. I will never ever join a dating site again. I now have PTSD to even ever open an app again for the fear of sasquatch liking me next. I do not recommend your services.

I tried this site after hearing a few ads. The people on this site for the 40+ group are horrifying. For the cost, you would think there would be a slight selection, there is not. I tried to cancel after less than a month (I optimistically signed up for 6 months) and was told I would be charged thru the end. Even knowing this, that I may still have to pay, I'm trying to get off of this site completely. It's a scam.

I cancelled eHarmony by filling out their contact form because there’s no other way to contact them or cancel your account. As a precaution I removed my credit card from PayPal just in case. Now they are saying I owe them $400 since my account automatically renewed. I am now reading so many other people who experienced the same thing. How is this company still being allowed to be in business?!?! I think this is how they make the majority of their money.

My grandson was helping me register for a subscription and accidently signed me up for 6 months. I tried to cancel but they said the state of Georgia was not qualified to cancel in that time frame. I put a stop payment on my credit card and after their review I was not charged. After numerous explanations they refused. I tried using the site and not one member replied to my emails. My daughter ran a test by sending emails asking if they were active members. Some replied they were not and some replied they couldn't see my picture. We sent the results to eHarmony and they didn't respond and refused to cancel subscription. eHarmony targets the elderly through their ads knowing they don't have a legitimate elderly membership base. Elderly people are easy targets because of loneliness, isolation and depression. eHarmony write all their online reviews. I'm writing BBB and attorney general regarding eHarmony bad practices.

I made a mistake thinking the amount was for a month. In few hours later I realized it and tried to call them. Their customer service numbers are not in service. I started sending messages about my mistake. I was charged 388.85 dollars. I got some answers. Some of them said they understand and gave me a cheaper deal. When I tried to go to the page there was no page. I wrote maybe 4 or 5 more messages. At the end they told me sorry no refund. I'm trying to stop that charge taking to my credit card. Worst customer service ever.

I purchased a subscription on 11/21/22. The was an offer of $17.95 per month. So I thought I was making a one-time purchase for that price. I was charged $440.20 and when we try to call them, you get no answer. Their policy states that there is a 3-day refund policy and they do not want to honor their policy. They are a rip-off.

I have been on eHarmony for several months. I made the mistake of signing on for a year. This has been a waste of my money. The same people come up all the time. Rarely is there someone new. I have not had one date from this service compared to some of the other apps. I would not user them again and have cancelled the auto-renewal.

If you are an older female, you might as well tuck your pocketbook inside your breast pocket because this dating site is a waste of money. Most of my so-called matches are at least 100 miles away from me. If I wanted to have a chat date, I'd stick with FB. You also have to be leery of catfishers.

eHarmony is the worst dating site!! It’s a total scam!!!! They only want your money! They sent me to collections even after I told them it was a fake Ad on Facebook! I am shocked at how horrible the company is! I had to go to my bank to protect my money from them even after calling and emailing them several times. Now they sent me to collections months after!!!! Worst dating site ever!!!! Don’t even look at them! The profiles are fake!! Wish I’d never even thought they could help!

I am not talking about the quality of people on their site. That’s everyone’s choice. I am saying that eHarmony auto renewed my subscription without my acknowledge and refused to refund me after I clearly said I don’t want their service anymore. Total rip off!

I signed up for this service and was unaware that an automatic renewal was attached to the account. I have been dissatisfied and disappointed with the service. I have received inappropriate messages and have no desire to continue with the service. Despite it being one day past the renewal date, I’m having difficulty receiving help with a refund. It certainly seems that the money is more important to the company versus the people they’re supposed to be helping!

OMG, this site has some very knaving marketing. Watch out. I went for the free trial, NO CHARGE for 7 days if you cancel before then. Well made the mistake of using my debit card and while doing their select your likes, hobbies thing my bank texted me a Alert as it usually does. $ 412.00 to eHarmony. Every cent I had. I freaked. Tried everything to contact them, nope. Only help menu and you can send a message and they will get back in 36 hrs!!. Well their cancellation FINE print is elaborate and confusing. Have to do a WRITTEN cancelation within 3 days. And No refunds for 12 certain states. Florida is one I guess. Send 20 help messages, no answer 28 hrs. Then an email explaining how much features I will miss out on pushing me to not cancel. But you can't cancel yourself!

By far the worst I have ever subscribed to. Even after contacting customer service to explain extenuating circumstances which have kept me away from the site for over 2 months after the initial 3 weeks of signing up, and requesting for a cancellation because I won't be able to use the dating site, they still insisted I pay the balance. They also sent an email threatening to use a debt collection company to come after me. I offered to provide a medical report, which they completely ignored and only wanted to get their outstanding payment for a service I have not been able to use! They do not care what circumstances you are going through (deterring you from using the site) - very inconsiderate and callous. I had to pay them for a 6 month subscription I'll never use. I wish I had seen reviews here before signing up.

They keep dipping into my checking account, even though I cancelled it and never used the site. I cancelled it the next day. My bank has to keep reimbursing me. They are thieves. I would NEVER recommend this site to ANYBODY. STAY AWAY.

Free to sign up? Yes. Dating site? No not at all. There is no way to contact any possible dates and no way to contact anyone that works at eLack-of-Harmony. They expect people to pay hundreds of dollars with the hope of meeting one person. Once they get your credit card info, you are screwed. Avoid the site completely... It is totally worthless.

EHarmony is absolutely horrible - I do NOT recommend. You will find the same users as any other platform. Relatively speaking, few active users, no unique features, and all for an exorbitant price tag. Additionally, they will NOT offer a refund even if you contact within three business days, unless required by state law. Other major platforms allow for that flexibility. It's a strong reflection of the quality of service if it can't stand on its own merits.

When I signed up on the same day through their online website, the same day I decided I didn’t want the subscription. They refused to stop the purchase and I’m stuck with 4 payments of $35.88. In their email response it said I need to request the cancellation again to stop my purchase and so I did. A consumer should have the right to cancel the same day if one changes their mind. Plus there is not a drop down arrow by my portrait to stop the renewal of my subscription as stated in their instructions. So how can I stop the automatic subscription renewal???? A terrible company!!!

Aside from charging me the atrocious price of a *discounted* membership, eHarmony is sending me the worst "matches" possible. I'm a writer, and it seems like almost all of my matches are uneducated, don't use full sentences or punctuation, and only want to meet in person without having demonstrated any communication skills whatsoever. Why would eHarmony consider them good matches for me?

Be EXTREMELY careful to UNCHECK the auto renewal feature when you sign up. I hadn't used the site in 11 months when I see the annual charge hit. Held me to the letter of the law - which doesn't lend to happy customer, which, looking at their recent reviews, seems to be the norm... Boy did I **-Up!!!

100% agree with all the other reviews about how eHarmony is a scam. Right after subscribing my credit card was compromised. I tried to cancel right away but and went through the process of explaining my reasons via email. They continued to charge me over 150/month. There was nobody you could talk to in person. Zero customer service despite their very high prices. DO NOT BE SCAMMED!!!

Do not spend a dime. It is not free and the dates they send you to contact?... Or matches ... Have nothing remotely in common with your profile. Complete false advertising. Tried to get money back immediately - none returned.

It's surprising that this company still exists after all of the lawsuits they have lost for dishonest practices. They lure you into their app and make you pay for a premium subscription to use any real features. Once you sign up, they automatically enroll you into an autorenewal feature that is extremely difficult to find and get out of. When you suddenly get a $700+ fee applied, they flat out refuse to assist or work with you no matter what the circumstances. There are even stories about them sending people to collections. Really, stay as far away from this scam as possible.

I had paid for eHarmony. After I had no luck I decided to cancel my subscription. After I did about 2 years later I get a credit agency saying I owe over 300 bucks. If I don't pay for any service I cannot use it. The same is with Eharmony but even if you don't use it and can't use it they will charge you anyway. I refuse to pay for something I did not use. Total rip off. DO NOT USE THIS DATING SITE. YOU WILL REGRET IT. Also if the debt collector puts it on my credit report I will get an attorney and I will make sure it goes nationwide what they are doing. Just try me and see.

VERY IMPORTANT: If you still decide to try eHarmony after reading all these negative reviews and it is really as bad as described, immediately go to your "Profile" then "MyProfile" and then"My membership" and turn off autorenewal. Luckily I did this. If you don't, you will be charged again and again for your subscription. This is one of the worse dating apps bar none. eHarmony's algorithm seems to disregard all the information and data that you inputted after answering pages of questions giving you matches that don't even come close to your preferences.

Over the years, I have tried several online dating services. Eharmony is hand-down the worst. The user interface is terrible and the matches are not good. Impossible to cancel unless you live in one of 8 states. Bumble is better!

The users on eHarmony are similar or even lower level than those on other no cost dating sites. Save your money, sign up with Bumble, Tinder or POF that don't bill you. Predators are on all of these sites, keep that in mind. Seems to be the constant.

I thought I had done my research but evidently not. I think I’m a pretty nice looking lady and the matches that they sent me up with were horrible! Maybe 2 out of 200 I would remotely think about going out with. Most of them were 15 years older than me with no job and obviously not my type. I would not recommend this dating site for anyone! I tried to get my money back and there was no way they were going to refund my money. They said they turned off the automatic renewal but we’ll see. My advice, don’t do it!

eHarmony, a dating site is a scam. They are only abt money and zero service. I tried to cancel right from the get go but yet they have changed my account for over $300. The customer service does exist! Don’t subscribe to this site, there is no free trial! They are scammers all the way!

I signed up for eHarmony after reading good reviews but became disappointed at the matches and the questionable validity of the "personality inventory" that is supposed to be the centerpiece of the whole business. Wishing to terminate my subscription I found that there is no recourse if one is not satisfied with the service. There is no refund, a very deceptive, dishonest business. There is no customer service just emailing and long wait for response.

For as long as 3 years, Eharmony took money from my credit card without granting me access to their website, due to a change in my use of email boxes. I tried calling and emailing eHarmony many times, but simply got no reply. And when I finally reached a customer service rep, they gave a short answer of "no refund". I hope I'm the only victim. If not, please feel free to email me at **, and let's start a class litigation.

2 yrs ago I signed up for their service. Never saw anything about auto renewal. I paid for the full year up front. Never paid anything more, until last month all of a sudden I have a withdrawal taken from my account. I contacted the company and was told I was on yearly auto renewal. I told them no, I want this canceled! I was told in Sept of 2022 my membership was canceled. End of story...wrong!!

I tried several dating sites. EHarmony had the least amount of potential matches. The filters and the compatibility matching were useless as I couldn't filter or there wasn't a single match in Sacramento, CA. It's a major area, there should be matches available. There were on tons of other sites, just not eHarmony. You can't cancel, you have to pay for an entire year and don't know it's worthless until you pay for it. You can't see pictures until you pay. The compatibility matching is dumb. They don't take into account looks, religion or politics. I'm relatively attractive, make decent money and they're suggesting I'm compatible with a man 16 years older that's unemployed and on disability and was very unattractive.

Just like the thousands of people complaining about eHarmony. I signed up under the assumption that it could be terminated at any time. They use tricks to make you think you can cancel at any time. I am not paying $400 for a service that is deceptive. By law the contract must be clear and straightforward

I signed up and found little value in their service. They claim to match people up with all these metrics but it was very basic. It came time to renew and they were trying to charge me close to $1000 for continued service. I thought it was expensive to begin with but that's just ridiculous. Surely there are cheaper options. No. I cancelled my account promptly which they did do. Thing is they still claim I "owe" them all that money and sent a collector after me. Never dealt with anything like this in all my life. AVOID these scammers!

In September, I landed on the eHarmony site, got interested with their 50% offer and chose to subscribe. I am single and searching for my love that's why it interested me. I did not mind paying about $6 for a month. Sadly, on clicking the payment authorization, I was taken aback to see they billed me $146 for a whole ** year! I immediately reached out to them via the contact platform and email explaining that I never intended to subscribe for a whole year. Why would I subscribe for one year? Guess what? They told me they don't do refund and they are willing to help me make the best of my experience during that one year! You can imagine the audacity! They then directed me to their terms and conditions.

They have a 2 cancellation process! One is hidden and the other only cancels the "renewal" of the subscription! POOR layout of site and fake accounts, the main reason I cancelled after one month. They continued to spam me with fake emails on "members" who may or may not be real. Called customer service and of course, the lady barely spoke English, they billed me for 5 months after I cancelled when I opted for a one time fee for one month. STAY AWAY FROM THIS AWFUL SITE!

Do not use this company. They steal your money. They need to be out of business. They don't offer anything. They lie to customers pretending they are the number-one trusted site, but they are the most unreliable one. The matches are extremely limited and nothing to do with your requests. I tried to cancel my membership as soon as I realized it was a scam and they refuse to reimburse any of the big $$ I spent on them. They force you to enroll for 6-12 months for NOTHING, just to rip you off. Save your money and go somewhere else

The site is a joke. The company run by cons. AVOID. AVOID. AVOID. DO NOT WASTE YOUR MONEY...because that's what it is...a total waste of money. They don't even bother returning emails because they are so used to customer being disgusted.

I have gotten nothing but guys asking for nude photos of me. One guy was nice and I got hopeful. Then he turned into a sexual pig. The company won't stop my subscription or refund me. They don't care. I'm so beyond pissed.

I used this dating website about 11 years ago and thought it as the premier dating site for people who was seriously looking and wanted to be safe. Format designed now is just to take as much money as they can and give you nothing!

For reasons I cannot go into I organised eHarmony subscription for my son. I am no expert at it however I needed to give him a prompt or I should say I felt I was doing him a favour. I signed up thinking it was a monthly debit however the trickery in their marketing I did not realise it was a one off deduction for over AUD 400!!!! I was shocked to see this so I tried and tried and tried to find a way to contact them without getting the generic robot response. When I did I was told, "Sorry no refund," even though my son adamantly refused to take on the subscription.

I accidentally selected a payment that apparently was selecting to pay 12 months in 1 payment ($371.36) but I thought I was paying 14.95 on time for one month. Realized my mistake within minutes and they are refusing to refund me any money. Absolute crooks! I DO NOT RECOMMEND THIS SITE AT ALL!!!!

I will give you zero for a rating. I cancelled your service less than 24 hours but I only got my full refund from you after I involved my bank to intervene with a chargeback. Next time don't give your customers false advertisement and convoluted terms of agreement.

Signing up with eHarmony was a HUGE mistake. I was limited on how long I wanted to sign up for and picked the least amount of time. When I kept getting charged by eHarmony, I reached out to them via email and they said I was paying for the year subscription. I know I DID NOT sign up for a year! They said there was nothing I could do and no money would be refunded. PLUS I couldn't just delete my account I had to request it be deleted. WHAT A RIP-OFF eHarmony is. It is a shame they used to be so highly recommended. BUYER BEWARE!

eHarmony's marketing practices are designed to coerce people to pay for an expensive subscription. They blur out other accounts initially that allegedly try to contact you and you cannot see them or communicate unless you pay an expensive subscription fee that runs far over what most other sites charge, and they have no short term options to try to see if you like the site. Once you have done so and the accounts are fully visible you find out that there are hardly any accounts in your metro area which in my case is the San Francisco Bay Area in California with over 7 million people. When I seek matches in my area I get fewer than 20 people in spite of the fact that this is a hugely populated metropolitan area. Almost all my matches were over 100 miles away. There were many of those 19 matches where there was no picture at all, and the rest were not compatible in education, income, or any other interests.

Don’t waste your time or money. All the women they show on this site even though you delete keep reappearing. They live far from you & the ones that live close never respond back. If it looks too good to be true, it is.

This horrid dating site will never find a match for you and only steal your money. I asked for my money back less than one day after joining and they said I owe 315.00... In the state of California there are consumer laws that protect us. If you cancel within 72 hours, a full refund is to be given...these jerks said no so I'm calling my credit card company and report them as scam...it's a huge scam to steal money and provide services that never happen. There aren't enough people on this scandalous site to warrant them to charge an arm and a leg for their benefit. ***BUYER BEWARE***

The CEO behind eHarmony is evil. Someone signed up with my info. I was charged over $300. The company did not care to refund, even though I immediately contacted them. PayPal took their side as well. Such a fraud company taking advantage of others with huge unknown charges. I called PayPal again - finally received my full refund. Today eharmony sent me an email stating I owe them $300. $300 for nothing?!!! Are they kidding me?? This was a fraud transaction. Now I see others are getting scanned too by this company. It’s so awful especially through Covid & job losses. People are being scammed by this company. Don’t give up. Get your money back! This company needs to be shut down for fraud transactions.

eHarmony is a scam. They do not have the quality or quantity of matches you would expect from a pay dating site. Honestly, the free ones like OKcupid or Bumble are much better. They do not let you quit the service and they try to pursue the entire term of payment whether it be 3 months or 6 months. I had to cancel my credit card and I explained I wasn't going to pay for a service that doesn't provide what it says it will. They plan on referring the disputed amount to a credit collection company. I'm not paying them. They insist they are a good dating site. It may have been good at one time. Not anymore. What a scam.

I signed up for a 1 month free trial. They charged me for that month and for 3 months since. I tried to contact them via 3 of their phone numbers they do not work. Email does not work. The only way to stop them from charging was going to my Credit Card Company and disputing the charges. Do not use this site.

So I was catfished and kidnapped for two weeks meeting someone through this site. Not only THAT! But am still being charged after I had canceled after only using it for one week. I was told, "Well it’s policy." Shouldn’t background checks be policy as well. 200$ being taken from my pocket as if that wasn’t enough, the trauma I lived through for two weeks was enough.

So I decided to create a profile. Plenty of Fish and OKCupid allow you like 10,000 characters to say everything about yourself that you want, so I was really surprised that eHarmony only allows 500 characters. Their profile header is "tell us about yourself and what you want". Really? I need to tell you all that in just 500 characters?? So I tried my best to make bullet points, but the site doesn't allow you to display things in paragraph form, so when I was done I came back and all my bullet points were mashed up together.

Signed up in error for a 1-year membership! *face palm* Immediately tried to reach out to eHarmony customer service. (…phone number was buried just like the info about no refunds!!!!) This company, as I’ve read in soooo many other reviews, is predatory! All they care about is the money!!! I took the “free” compatibility test, thinking it would lead to the “free” platform. 2 clicks later, I ended up paying for what I thought was a $19.95 thing. ONLY when I checked my bank did I see that $418.95 was charged!!! I have emails confirming that the automatic renewal is OFF and that this crap service will expire 8/20/2023. They confirmed ALSO that my account will be deleted in 10 days. I won’t even be able to log into the site, plus, will not receive match suggestions (…which also as others have stated are nowhere close to my actual preferences!).

Eharmony is the worst! They only offer 6 month, 12 month or 24 month subscriptions, which are EXTREMELY overpriced. If the goal is to meet “the one”? why only offer such long subscriptions? What happens if you meet someone in month one? You continue to pay for services you aren’t using. Eharmony is a SCAM! I expected the matches to be better due to the long questionnaire at startup. However, all my matches have been OPPOSITE of what I am looking for! I’m convinced they purposefully give you bad matches so that you are forced to stay on the app longer and pay them more. Also, the features are substandard to the other apps. Sorting of matches isn’t as specific as bumble or hinge. You can only sort by distance in 15 mi increments; with other apps you can go by 1 mile. Also, after contacting support (only via email fyi and more than 48 hours to respond), I was still unable to get a refund.

When you sign up there's no way to: view unblurred pictures, views messages, filter by distance, or sign up for premium anything under 6 months. Why would I spend my money if I can't even see the quality on here?!?? Theirs is a terribly designed business. No wonder they are rapidly losing market share. Steer clear, you'll have more success with other dating apps.

I must be less patient than other people that wrote reviews. I've only been on eHarmony for a week and a half and I've already had enough. I believed eHarmony was a legitimate dating site that I could trust. I wish I had read these reviews before I paid for a 1-year membership. I'm not allowed to "Cancel" my membership, only to unsubscribe from updates and messages. So, I guess I'm stuck with paying $34.21 per month until my "Automatic Renewal" is cancelled on 08/07/2023. Doing the math, that is about $410 for nothing during the next year. There were very few contacts made within 60 miles, and the few women that did actually respond would not agree to meet, even at a neutral, public location, i.e. a restaurant. The few women that contacted me were mostly from hundreds of miles away. One woman contacted me from Honduras. Honduras, seriously? She couldn't understand why I wouldn't want to relocate there. Please!

Do not use this service. I signed up briefly and found no compatible matches. Two months after signing up, I lost my credit card. Fast forward a year and I see a $600 charge. Turns out that they make it difficult and confusing to cancel and they "auto renew" with no warning. They stole $1200 from me. Still not sure how they got my new card. I tried calling customer service as soon as the charge appeared and they said I am out of luck. These guys need to be stopped as they are pure crooks in my opinion.

EHarmony is horrible! The App never let you to cancel the subscription, I did for 3 months and now they are charging me for 1 year, DO NOT sign up with them, matches are always very far and never real pics.

I signed up for the subscription however there wasn't a monthly offer so I chose the 3 month one however there isn't a way to cancel once you have found the one before the 3 month mark. I don't understand why we have to pay for the full 3months if we met the one within 30 days or 60 days. It's unfair to be charged for services you don't use. I had high hopes for this company.

I fell victim to Eharmony just as many as these other reviews did. I just wish I would have seen these reviews before. I opened a 6 month membership, paid over $200. After several months on the web site with very poor results and very little matches in my heavily populated area I unsubscribed so my account would not renew. Now I have receive a $250 renewal charge from Eharmony for a first installment payment for an annual membership. I called customer service and have been denied a refund due to their contract. They state I never unsubscribed but I am certain I did. Eharmony has gotten over $500 from me. This company is a scam and a thief and is stealing money from their clients. Do not sign up or give any of your money to Eharmony.

I joined eHarmony thinking it would have a better client base and results due to the lengthy application and matching process. I was extremely disappointed to find this was not the case at all. I'm educated with a good job and very active. I was really hoping to find someone in a similar place in their life and a partner to mountain bike, rock climb and share other similar activities. Unfortunately, it seemed that I had very, very few matches (compared to other dating sites) and when I did they were unemployed or disabled. If there were good matches they didn't respond or would only send a smile and compliment things on my profile... very frustrating.

No matches in my area - all were about 150km away. Signed up to 12 months and then stopped using it 1 month in as it was not benefit to me and thought it was just the 12 months. No. Turns out it's auto renewal. I did not receive notification that the renewal was coming up. Once charged again for $400!!! I asked for a refund and they said no and were not helpful even suggesting they can put my account on hold for 6 months! Worst dating app.

I signed up for a year of their service yet continued to be charged after the year was up even though I had unsubscribed only months after initially subscribing. This also happened to someone else I know and I thought it was a mistake on their part such that they forgot to uncheck some box in the settings. However, I am sure that I changed all my account setting to being unsubscribed and am now in the same situation.

I subscribed to eHarmony on 4/2021. I paid three payments of an outrageous amount of money (U$550.80/year) for a service that never worked, a poor database, and many profiles are fake. After several attempts to log in and reset my account to cancel the subscription, I withdrew it via Pay Pal on 12/2021. Still, this past 4/2022, I got charged another year for a service that I haven't used since 7/2021. Now, after me explaning this situation and as a courtesy, eharmony is only charging me U$183.60 as they realized I hadn't used my account, but if I don't pay, they'll send me to collection...Please, be aware of eharmony transparency and bad communication when charging their services.

I was worried I would never get where to write my review about eHarmony. It's the worst thief I have lost money to in my entire life so far. I saw it back in 2008 giving an impression that it was a genuine dating site based on Christian principles. I decided to give it a try early this year. But got disappointed by strangely rude collection of profiles they have there and wanted to cancel in the first month, they couldn't let me until to this day they have taken my over $150 for absolutely no service in return.

First off 95% of my matches were over 200km away. The selection was very small and definitely not my type. 2 days after signing up I asked to cancel my subscription for the coming months. They would not allow this. They definitely trap you and it's not worth 5 cents!! Don't do it!! lol

For a dating app that advertises itself as the one that gets people into committed relationships, this is the worst and most cringeworthy. I had a six month subscription, and was sent ugly, creepy matches. I wish I had something positive to say about Eharmony, but unfortunately my experience was not good.

My experience with eHarmony was the worst I have ever dealt with. I joined thinking it would be a good way to meet people, but after 2 days, I wasn't getting any matches in my area. They were greater than 150 miles and requested in writing within in the 3 days for them to cancel and they use every excuse possible not to refund your money. So, they want you to buy the subscriptions because they know once you join they will get your money the entire length of the subscription. They just want the money.

No matches, no pictures to look at..no.phome # which is convenient to them as they do not have to listen to the millions that unfortunately tried it. It's a piece of **. Scam scam scam. DO NOT USE eHARMONY!!! You will lose money and won't be able to meet anyone. Sent 13 emails to them, get a "form letter" which repeatedly says the same thing. Piece of ** site.

This service may have been worthwhile at one point and maybe in certain places, but had nothing to offer me. They wouldn't let me out of my contract even though it was useless and have sent me to a bill collector that won't stop calling me after cancelling payments thru my bank. Terrible service in my instance and wouldn't budge an inch to help, but has become a nuisance.

Most expensive dating site and is the worst dating site. Most matches do not match the criteria indicated. Very few matches... Some days none. Site does not let you search so you are at their mercy & they do not deliver. No customer service. Total buyer’s remorse!!!

I signed up to use the service under the impression that it was a month to month service, that was the first mistake. I matched with several people and chatted with a few. I did end up matching with one in particular that I pursued a relationship with. I canceled the service because it was not a good idea to keep the service active while I was trying to pursue a new relationship. However at that time I was advised that I was under contract and would be sent to collections. The relationship moved forward for about six months until the abuse started and he had exploited me for $20,000. thankfully that nightmare is over. But I still have to recover financially from this, emotionally, and to top it off eHarmony is sending me to collections. Thanks eHarmony for such a wonderful experience! Beware of this service and the predatory grounds you’re stepping into.

eHarmony Subscription is a scam! I paid for 1 year subscription but then realized eHarmony had NOTHING to offer. They have a ridiculously small user base. Most profiles are not even active. I asked for a refund but of course they refused haha. eHarmony are thieves, nothing more. Avoid like the plague.

I canceled my membership within 3 days of joining and they will not allow me to cancel and want me to pay the remaining balance. They stated only certain States have a 3 day grace period for cancelation. This has to be illegal as there should be a cancelation grace time frame for every state in the United States. On top of it they have the nerve now to send my account to a collection agency. Don't use this site they are fraudulent. I will be contacting an attorney to start a class action lawsuit.

I should have read these reviews before signing up, because all the one-star reviews reflect the experience I had with eHarmony. How come some websites still recommend them in articles such as "10 Best Dating Sites". If I could give minus stars, I would give a minus 10. This has to be the worst company I had ever had to deal with. They offer absolutely zero value in the New York City market. It's a scam operation, it's not a business. They care only about money. DO NOT SIGN UP WITH eHARMONY.

I signed up several months ago. I immediately realized I was receiving out of state matches. I canceled. The response? NO. Now they are demanding payment in full. Unacceptable. I have an attorney to fight this insanity. Most places would quietly allow me to cancel & consider that good business.

I used this app for a matter of a month and then not anymore after that point. I bought a 1 year subscription and did not use it at all and thought that I had canceled cause I followed their instructions but then got billed for another year when I thought it had got discontinued correctly. They refused to prorate me for a month when I noticed that was getting charged for another year a month later on a app I barely used cause it's a terrible dating app in the first place and would not let me get out of paying them for a whole year sending me to collections. Never trust this dating app. They will squeeze every penny they can out of you.

Once they have you they don't care about anything but your money. There are only a few "matches" per day, and there's no one you would want to be matched with anyway. Complain, and you're out of luck. They refuse to cancel your subscription for any reason and will continue to charge you for a full year. They don't care whether you're happy or not. I've tried at least a half dozen dating apps, and this is by far the worst, with the least number of potential dates. Don't bother!!

I joined for 6 month after they offered 60% off. Total cost $119. The pandemic had a severe effect on my industry and we all lost our work. During making ends meet and the stress, I forgot about my membership. I suddenly got charged $598.80 for a one year subscription. I could of course afford this. I wrote to Eharmony to explain and they wrote back that they cannot give a refund and it’s in the small fine print. Disgusting behaviour. I offered to negotiate for another 6 months at the $119. They declined. This company is a complete immoral corporate bully and citizen who does not care about your well being or mental health. They do not deserve to be in the space of finding people love as they show absolutely none themselves. Disgusting and please never ever use this company. Shocking behaviour

I tried to cancel within minutes of joining and they refused because they didn't like the reason I gave them which was shame on you for not allowing it. Not one connection and very few decent matches.

I signed up for a month to month premium membership... or so I thought. Fast forward 20 mins later and over $130 being charged to my card, I request cancellation. Nope! And they want the additional $400 too. This company works on BAIT AND SWITCH and deserves a class action lawsuit.

The first thing is, when they say there's a free trial membership, that's a lie. Don't spend hours worth of your time filling out all those questions only to see they will not allow you to see faces during the supposed free trial. The second thing is, when they're telling you they're giving you a discounted price and to choose a package, the minute you choose the package you want to consider, you've automatically paid! Don't do it! If they have to cheat you to get your business they must not be able to deliver on their services! When I was choosing the package, I thought like every reputable business, I would get a breakdown of what I was getting ready to purchase before hitting submit. That was not the case.

Total scam. Ripoff. They won't let you out of the monthly contract for an entire year! I accidentally chose the monthly program for 12 months rather than monthly and it locked me into a yearlong financing contract for over $500! After I realized what I had done I immediately contacted them and they said I could not and my contract and that I would have to pay the full amount to get out of the contract! And I told them what kind of a man I was looking to date and they matched me with men that didn't have the qualities I was looking for at all! Please heed my warning!! Total scam. Ripoff!!!!

After years of being romantically alone, I looked at online dating sites and chose EHarmony. I am a 53 year old professional woman, with adult children and very independent. It took me over an hour to fill out the questionnaire profile and upload pictures. Within four weeks I had gone on 5 dates and within 2 months had been seeing one man only. Nine months later we are still together, serious, and in a monogamous relationship heading toward marriage. I never thought this site was a “meat market”-the matches given to me by the algorithm was right on the money.

Eharmony is one of the worst dating websites there is. Their sole priority is to make money. They boast about their special questionnaire which helps you to match with compatible people. What an utter load of rubbish and waste of time. Customer services is diabolical and unhelpful. They have failed to respond on many occasions. An automated service may as well respond to you. Be very careful about signing up and read their very small print otherwise you’ll find yourself out of pocket.

I started this service months ago and have maybe only had 3 people respond to me and the conversations did not last long. The number of profiles that do not respond is insane on this website. I feel there are a lot of fake profiles and when I asked eHarmony for my money back, they said I should expand my search to over 150 miles. I am a single mother so I can’t be commuting so far away trying to date someone. This is a terrible service and will not be renewing with them at all.

They need you to fill out your profile with plenty of details because the crooked scheme won’t work without it. The game is rigged, Eharmony uses algorithms to ensure that you don’t find your match soon. It will find good matches far away or bad matches nearby…for months and months, ensuring you continue to pay. How do I know? I filled out identical profiles and submitted on the same day, Eharmony and Plenty of Fish. Plenty of fish found great matches nearby. I called Eharmony and said I want to cancel right now, they said “but why? You have such a great profile.” I said, “hey listen, I know the game is rigged, you are using algorithms to ensure I don’t find my match soon.” They hung up on me and cancelled my membership.

Auto renews at OVER $500. Uses junk science to provide you "incredible, deep matches" with people who do not speak English 3000 miles away. So accurate it will match you with your entire elementary school class if you live in a medium sized town. Did I mention that it AUTO RENEWS AT OVER $500? The old Man sold out. Save yourself some money and join ANY of the free sites. Heck, join a dating site for the opposite of whatever you are into and you will absolutely have far better luck.

This was a waste of my goddamn time. It took me ages to set it up, as they advertise a 'free' dating site, only to get to the end of the process, for them to say "you now can't send a message or view a picture without paying!" False advertisement isn't going to get you more customers. By advertising the price at the end just pisses people off!!

I purchased the eHarmony app to start online dating hopefully with less scammers. If you don’t pay you don’t have access to photos of matches. What did I get, NOTHING, not a single date or even answers to my likes or comments. I also received more than half of my matches with no photos available. I didn’t go on a single date. I still had to pay. There is no customer service or contact info only a P.O.Box address. I can’t believe this site is still running and not breaking any laws. I consider this theft. I paid for a service but received nothing in return.

STAY AWAY!!!! This is one of the worst companies I have ever had to deal with! Always read the reviews before you sign up for anything, this company is all about the money and are not willing to work with anyone who decides it's not what they want. They reel you in with "free trials" or "half price off for the 1st month" and then BAM they think they have you stuck in a useless subscription. This was not my first time dealing with this dating site, however since the new management things have changed. It seems to be all about the money, not about truly trying to help people find love or companionship.

This is the worst company for dating. Please show reviews to let people know. They are just want to get to your bank account and there's no way you could cancel on them. I thought this company it was same as 18 years ago, but now the company owns by different nationality and they just want to getting to your bank account.

I logged into eHarmony for one day. Literally one day. A Sunday. On Monday I requested to cancel my membership and asked for a refund of $314. I was told Florida is not a state that has the 3 day cancellation ability. I then contacted customer service and said "charge me for the one day I used your service." Again I was told the 6 month membership was non-refundable. Not one man I saw on the site was anything of my taste. Much too far in distance and not pleasing to look at in any form or fashion.

I am a young and energetic 58 year old woman, who is in great shape and looks much younger than my age. Being recently divorced and ready to start dating again, I decided to give eHarmony a try because it caters to older and more serious people, it claims to match people on the basis of compatibility, and it seems to have a system that discourages fake profiles. Soon after opening my account, I was immediately matched with many people and one of the ones I liked contacted me. He was a 56 year old man who said he was looking for a long-term relationship and had expectations of commitment, that he was recently divorced too, and that we seemed very compatible (although our compatibility score was 96). He and I hit it off and began communicating by text and phone calls, we met in person several times, and were together for three months. It was a long-distance relationship and these things rarely (if ever) work out.

This organization is worthless. They send an average of 1 match per week, and every match they tell me is "perfect" is at least 10 years older than what I've specified. There is no easily accessible customer service contact information where you can share your experience and try to find out why they ignore your specifications. Way too expensive, way too ineffective, and unreachable. How do they stay in business??

I would consider this site the worst dating site ever. I thought I was applying for a free trial, but after entering my credit card info - I was immediately charged $103.00 and told that I had to pay four more payments and that I had subscribed for a year. They would not let me cancel this or change this. I wrote to the Better Business Bureau and they were unable to help me resolve this. A new law filed by Governor Gavin Newsom has been filed to make canceling subscriptions without a hassle easier. Assembly bill 390 - which I will be using against them if there is any legal dispute. I had to advise my bank not to pay them anything else. I sent a letter to the CEO, and the Administrator of their Billing Dept. - no response - Do not waste your money on this site!!!!

I ended up paying $250 for a year's subscription. I am 70 years old, attractive and slender. They have no inventory of men my age. You cannot even do a search. In the entire year, I was presented with nine profiles and they were pretty pathetic. Maybe this is a good dating site if you are younger. If you are a senior, do not waste your time or money. Match and Zoosk are so much cheaper and they have plenty of inventory.

Please note that in their contract they specified that you have 3 days grace period but that’s not for everyone!! That’s how they got me. It’s only offered to some states. So make sure you look at the small print to make sure your state is included. If you don’t have the 3 grace period to check it out, Don’t sign in!! The pool is extremely!!!! Small and you have little or no choices to meet new people in your area. My suggestion, save you money! and go somewhere else …

Relatively few matches for such an expensive service so I ended up not using it much after the first month or two. Come to find out a year later they had auto-renewed the service for $150 and refused to provide any sort or refund or compromise, even after I complained to the BBB. They had what I considered poor customer service in resolving the dispute, with a dismissive, entitled attitude. If you do end up signing up for the service, it's a good idea to immediately disable the auto renewal option or you will end up with an expensive mistake!

Lost my wife a while ago and thought I was ready to start dating, so I signed up. In the process of filling out questions and responding to a couple of those interested I realized I wasn't ready and don't know if I ever well be. I contacted Customer Support as I had only created the account a day or two ago, requesting a refund. They were totally without compassion and refused any refund in fact told me I was still responsible for additional payments! I used PayPal thank goodness and have instructed them not to make future payments, unfortunately I'm out the initial payment. I would NOT recommend using this site as they have NO heart! Tip for consumers: Be very careful, I'd suggest if you want to go ahead and try them, which I discourage, to opt for the shortest term possible until you're sure you want to continue.

Paid for the subscription, been on for 3 months only to find out that there’s only been 4 matches within 60 miles and, so far, less than 50 within 150 miles. Also a number of fake profiles. Tried starting conversations with over 20, only 4 ever responded, but usually only once. My “new” matches over 3 months have often been the same person more than once or someone that’s not been active for over a month. Their claims are very misleading, I regret subscribing, worst dating site I’ve tried.

We had a very poor experience with eHarmony. We joined in the fall with a promotional sale for 6 months for $100. We were not going to continue on with this dating service. Unbeknownst to us they signed us up for an auto subscription, and by the spring they charged us $350 for the next year. We did not give permission for this, and they did not notify us that this was going to happen. When we tried to call customer service it was very difficult to find a number to call.

So I fell for the idea of online dating and checked out eHarmony for free, with my search results I had 150 matches in my area, I found about 30 profiles that I would like to meet and so I purchased a year scrip. Soon as I did half the people I favorited disappeared and out of the 150 matches I had prior to paying went down to 55. So I checked my settings thinking it was a fluke and everything was the same. I contacted Eharmony about it wondering what was going on and the only response I got was automated "we can't do anything" so I asked for a refund because I felt ripped off at this point, false advertising. They of course won't refund but luckily my credit card company feels differently, DO NOT USE THEM!.

This company is a fraud. I canceled the day after I signed up after seeing the people that they match you with. They kept charging my account and would not let me cancel. I believe they are just desperate for money because they can't compete with other sites.

Once you join, they have your card number and even when you try to cancel, you can't. The directions to cancel lead you through a system that doesn't exist. You have to contact customer service and they don't get back to you for a few days and then they say you have to do it. It is a vicious cycle. You also have no way to delete all your personal information w/o going through customer service which once again, says you have to do it which once again, there is no way to do it. The "options" choice on your personal data doesn't exist. I have had to cancel my bank card because of the constant charging on my card!!!

They only use fake profiles, fake pictures, they never contact you after you write to customer service and when they replied is only a copy and paste of their rules...So basically you don't have anybody that cares about your concern but of course they take all your money..That is a lot.

Looking for Love? DO NOT WASTE YOUR TIME AND $ AT eHarmony. They have no idea what are they doing, they are stuck in 2002. It's all fake and it's a big scam, they take you before you can see how it works, and they make tons of mistakes by matching you with others.

I signed up for free to start with. I created my profile and was honest about what I was looking for in a mate. I started getting matches and at first it was fun. Then I started seeing men's profiles that were simply nasty talking about sexual preferences. I of course deleted this person from my matches (so I thought) but the whole idea that this man could get on there and basically solicit sex was disgusting to me. By this time, I was paying for the membership. I complained to eHarmony and kept using the app. My matches got fewer and fewer, I had ZERO conversations, and found it to be a complete waste of time for me. So, I contacted customer support to let them know that I no longer wanted to use the program. I was ignored and told to adjust my profile to get more matches.

eHarmony is only interested in taking your money. I joined, was charged a ridiculous amount and within 3 months of joining, I received a total of 6 matches. That's it. I joined another dating site and was inundated with matches! When I wrote to the company expressing my dissatisfaction, their customer service replied with a prewritten response, and when I replied back to them, they ignored me. They simply do not care. This must be how many others feel and would also explain why my activity was so low - their pool of candidates have probably shrunk - no doubt to their lousy business practices and subsequent poor reviews. You can add mine to the pile.

Here are the facts about this company. They have no desire to let you see the product they offer before you buy. I'll be more specific and I'll use a car dealership as an example. If you go to a car dealership to purchase a vehicle, you have the opportunity to search their inventory to first determine if they have the type(s) of vehicle that you want to buy. Eharmony does not allow you to do this, you cannot see the men or women unless you first pay. Let's say you were looking for a Toyota or Honda SUV. You can search the car lots for free in your area to determine if there are either Toyota and Honda SUV's in your specific geographical area. You can then look at the vehicles for free to determine if you wan to move forward with a purchase.

There are less than 10% of the potential matches I see on Match on this service. The price is completely out of proportion to the service it provides and the site itself works poorly. It's a poor service at an outrageous price.

When I used Eharmony previously the pitch said cancel free **anytime**. That proved to not be true, and the "matches" they give you are ridiculous. I cancelled very quickly (and moved to Match) and they refused to honor the cancellation and continued to bill me. My credit card was lost and deactivated, so they then sent me to COLLECTIONS over a ''contracted amount" yet it clearly stated cancel anytime. DO NOT. It is an absolute waste of money.

I subscribed to this app and also OKC. I've gotten lots of matches and dates through OKC and almost zero on eHarmony even with the same parameters. It seems like there are only a handful of people on eHarmony. I really regret signing up for a year. I contacted customer support and of course got a canned response. If you are actually hoping to meet someone, don't waste your money, it's lousy.

If I could give eHarmony a "0", I would. The matches are very limited, not my preferences, and not anyone I would be attracted to. There has to be some physical attraction as well. You go through all these hoops to find a good match, but they don't get your matches right. Trying to communicate to people is worthless, because these people are probably in the same boat as me, and don't use the site anymore, as it is horrible. And that is why no one responds to you.

Unlike other dating sites, where you pay a monthly rate and can cancel anytime without penalty, eHarmony requires a contract and will not let you out of it for any reason. They wanted me to give them a lump sum of $312 or $78 a month for four months for a six month subscription. I took the monthly payment option. It was more expensive than Match or Okcupid but I gave it a shot. There were only about five people in my area, none of whom I was interested in. Now mind you, I live in the DC area so there should have been plenty to choose from. Maybe they all were smart enough not to use eharmony.

My experience with eHarmony leaves a terrible taste. They automatically renewed my subscription and then notified me 2 days afterwards when it was too late for me to cancel. They also charged me double the rate to over $350.00. I filed a complaint with the Better Business Bureau and Consumer Affairs and said that eHarmony wanted access to my account and messages. At some point, eHarmony told me they would give me a discount at the rate of $179.40. I refused to pay as I didn't want the service. I have received threatening emails where they wrote, "We may also consider taking further action to obtain the outstanding balance from you, including transferring the claim to a debt collection agency, where reasonable and permitted by law."

Do not use this site for dating, firstly it is one of the most expensive monthly costs, they say you can cancel within 14 days HOWEVER what they DO NOT tell you that if you do they WILL CHARGE YOU £130 for the personality profile they send you when signing up! This profile is not in-depth. Indeed you could google it and get same results however they MAKE YOU email them to CANCEL to ensure they can TAKE THE PAYMENT before you are aware of it! They reduce the amount to £49.95 outstanding as if they are doing you a favour!!

The company only want your money. The only option is to sign up for 1 year and you only have 3 days to cancel. Once past 3 days, you will be liable for the whole year whether you use the service or not. Their service looks good from the outside but is just bells and whistles, all uselessness information for people who have not been on in years. Be warned, you are throwing away your money.

If I could I would give negative star. The site has very limited options as far as potential dates go. I tried canceling by inactivating within the time period but they still charged me for one year of subscription saying that I did not click on something that was not readily visible. The charge that I refused to pay went into collections. I saw that eHarmony settled a class action lawsuit a few years ago. I would definitely discourage anyone from doing business with eHarmony.

I had a 12- month membership on this site and only communicated with 2 people. Choices are really limited. They trick you into buying a membership. After my membership expired I started getting tons of messages and likes. I decided to renew my membership for another 12 months and all of a sudden it's dead again...I suspect they use fake profiles to message potential customers and trick them into purchasing premium plan. Once you do- everything stops, no messages, likes, etc. I find it very strange...I asked to cancel my membership and get a refund on day 4 and they are refusing. They only allow cancelations in certain states which violates laws, every contract must have cooling- off period. I'm filing a formal complaint with the local government and I encourage everyone else to do the same. Stay away from eHarmony, COVID restrictions are getting lifted, better to meet someone in person.

Paid for a six month subscription 4 monthly payments 2 weeks in I decided to go back to my husband tried to close the account because according to eHarmony you cannot be married and remain on the site. They blocked the account and sent the balance to collections. I paid the balance to protect my credit but the company decided to only grant me 2 months of the subscription after the balance was paid. eHarmony is very expensive and tricky. Please be careful. I had planned to allow a friend to use the remaining months but 2 months is very unfair. I plan to fight.

I found this site very quiet and limited.... You only get a limited number of matches and most of those have no pics or details. The worst experience was when I got charged after the end of one year’s subscription. I made sure to go to my account settings and checked the details before the end of the service and still got charged. When I contacted the customer service, they refused to refund me as it was written somewhere in the fine print that you must contact the company to cancel your subscription. I am extremely disappointed with the cheap tactics. Thumbs down to eHarmony!!!

You must pay to see your matches because they know if you see your matches upfront that you will never join and pay them your hard-earned money. Let me just say this. When a photo pops up and your head literally flinches back from the visual horror that you have just been exposed to, well, that's not a good sign of the future. I have tried e-Harmony a few times off and on over the years and have always been left feeling very, very disappointed. Scammed and ripped off. For some reason though after maybe a year or so, I think that maybe things may have gotten better or maybe my memory simply just failed me and I try again. I have had maybe 7 dates over the years and met one woman that I really liked. Unfortunately for me she liked me and about 6 other men. There are always three to four more men than women on all dating sites. This is all not e-Harmony's fault.

DO NOT JOIN eHarmony. I signed up for a one month trial period and because I did not call in and cancel my membership, within 30 days, I was then automatically signed up for a 12-month membership and charged three installments of $79.80 without my authorization. I tried to dispute these charges but they refused to give me any kind of refund. Very disappointed in this company and their services. I would highly recommend that you consider a different dating site. Also, make sure you are careful to read all the 'fine lines' in the customer agreement before you sign up. EHarmony turned out to be a joke!

Well, granted I am a senior. There is limited selection for seniors on eHarmony which I did not know beforehand. Be that as it may, it is very difficult reaching staff for help. I could not find a phone number and staff members do a pretty good job hiding at the other end of emails. There's little to no help to make adequate adjustments to my profile. I had to rely on FAQs which was no help. And once they've got your money, you're cooked. It seems that's all they want. I've since tried other dating sites and am able to speak to real people who had real answers. eHarmony was a waste of my hard-earned money.

This business is jamming your mailboxes with unsolicited email from this company. Unsolicited emails coming to my e-mail account. Soliciting me through ghost email accounts which I never even signed up for. Really sad to have to do Business this way to get customers. Run from a deceiving company like this

I signed up with eHarmony 5 years ago. I canceled my account and was charged after I closed it. eHarmony continued to bill me. I reactivated my account again last year, I put a reminder on calendar to cancel the billing prior to renewal billing date. I did this and eHarmony still keeps charging me. I've disputed this with my credit card company. The same thing happened with my fiancé. eHarmony is not worth the trouble. DO NOT SIGN UP WITH THEM. Not to mention you can never get ahold of a live person to resolve the billing. They are just out to get your money. If I could give zero starts I would, but that is not an option so they get 1. I hope this helps others to not get scammed when they close their account.

Finally decided to spend the cash thinking there would be less scamming and more real guys. Well that was true, but you only get the matches that eHarmony decides to send you! They are matching me with people that do not fit my parameters at all! There is no way to filter out aspects that you do not want. You get the same matches forever it seems, only getting to see new people when new people join. What a rip off! If I pay 300 I should be able to see ALL of the men on the site. Let ME choose who I would like to know. Bumble here I come -for free.

It was nonsense. Just wasted money. Total waste and I can’t emphasize on it enough. Very expensive for nothing. This forum should not exist is Mrs a big scam. Forcing people to be in contract with them is ridiculous. You're dealing with adults not kids. Pure nonsense.

Eharmony is a waste of money and worse, the company seems to have no ethics. I admittedly messed up and forgot to cancel after my trial membership, when the $780 (!!!) dollar autorenewal fee went through on my card without clarifying what it was for my CC company alerted me for possible fraud, I told them I didn't authorize this payment, we blocked it and I changed my card. A few months later a collection agent called me for the money. I talked to the company, they claimed they emailed me 5 times over two months stating my payment was overdue, I went through my inbox, spam, trash. Nope. Nada. They refused to call off the collection agency. Nice.

I wanted to try eHarmony. It was absolutely terrible, I canceled it within an hour. I was charged $200. They wrap you into a 6 month contract when you sign up, they fail to highlight the 6 month contract when you are signing up. Do yourself a favor and move on to another app. Bumble is a much better app.

I signed up for eHarmony approximately 13 months ago for 12 months. I have encountered few matches and phishing from 3 of the handful of matches I had. They charged me $480 even though I had canceled in the app months before the renewal rate. They refuse to refund the money by email and no one picks up the phone at their customer service number. I have used Match and Zoosk and had much better experiences. Definitely avoid eharmony.

I didn't want their service anymore. I quit the service and payments and they sent creditors after me for $64. They totally suck. Stay away from eHarmony. It's a ripoff. I couldn't believe they act like this towards customers.

I was gifted my membership, found it to be overpriced, was provided very few dates that were iffy at best. Some/many of which didn't even fit my specifications. In addition, I cancelled my membership and they are now going after me and the person that gifted the membership to me when the cancellation email was not saved. So all in all, I did not find love or even a good date, paid a bunch of money and am incredibly displeased with the customer service.

I purchased eHarmony for my niece, who never actually used the website. I didn't know that I would be automatically charged for an entire year and did my best to cancel, but was told that I still had to pay for a year of service even though my niece didn't want it. It was over $200 and I had contacted them the day that I was charged. It was also clear that my niece never even used the first 6 months. By the way, they will only communicate through email and they sometimes don't get back to you for a few weeks and sometimes not at all.

eHarmony was the strangest experience I ever had with a dating site. As others have complained, very limited matches, if you want to call them that. But what was so strange was that most of photos of the men looked like the they were asleep, drunk or dead. Seriously. Several had their eyes closed like they were passed out and their mouths open, like someone sleeping or dead. I showed it to a friend of mine and she was shocked and asked what it was. I don't know if someone at eHarmony decided to have a joke at my expense -- and it was expensive.

All matches are actually mismatches. They charge 12 months subscription in 4 months. Who does that? They refuse to allow you to delete your account. They refuse refunds even if done almost immediately. BBB should close them down!

I have used Match, Zoosk, Bumble and most recently signed up for eHarmony. I am beyond floored at how TERRIBLE eHarmony is compared to the rest of the sites considering it’s way more expensive than all other sites and they force you to sign up for six months minimum. Issues with the service: The site decides who you match with and you only get to see those people. You don’t have the option to search all members.

I tried to cancel my membership the very day I signed up. You have 3 business days with a company to cancel a transaction. Their customer service department is rude and would not honor this! I tried to just pay for one month if this was the case and they would not honor this request as well! I am very disappointed with their whole dating app. A lot of red tape to answer silly questions and the dating pool leaves a lot to be desired! There are so many other dating apps that are so much better and they actually have staff that will help you and honor your requests. Now I am stuck paying over $350 and I don't even use the app! Don't get suckered into this! HORRIBLE EXPERIENCE!

I signed up. I made a mistake for picking a plan. I should have never made but I did not realize how much I was being charged. After less than 24 hours I said I no longer want to have a membership. They refuse to refund me my money which I initially paid $70 for so I paid $70 and I was like fine, I'm deleting my account which $70 is still crazy for less than one day. Then I get an email saying that I still owe them $270 and I said I am not even using the service anymore. I've already paid $70 for nothing. I could have had a steak dinner, their response was, "Well you still have to pay it and your account is deactivated" and I'm like I don't care, I don't want it anyways, all of their email responses are very generic and they still think that I should pay $270 for something that I am not using after I've already paid $70. It's a joke.

I wish I had come to consumer affairs first and read the reviews before I was suckered into losing my money as well. I decided to try and online dating service again to find a companion. I didn't mind the test and jumping through the hoops that eHarmony required. After a couple of weeks I have found that there is a very limited pool of prospective clientele. You are not able to refine your searches. And I believe most of the clientele on this website have either canceled, no longer there, or perhaps do not even exist. Again, I wish I had checked these reviews first before I was an idiot and threw my money away. Please, please do not waste your time, heart, or money. This company is a complete and total rip off.

Don't bother wasting a penny with eHarmony. This dating site has seen better times, it is noticeably dated and its algorithms are just sad. There are so few paying members, well, so few members at all and the matches are just awful. I'm a 56 year old woman, successful, educated, intelligent and well traveled. I am extremely fit and healthy. I don't need a man but would like to find an equal to share my life with. EHarmony thinks I am best matched with people who have high school educations, mediocre jobs and mostly haven't traveled further than their neighboring city. None of the extremely limited matches looked they they had done any kind of exercise in the past 10 years. Coming back to the algorithms, I am liberal and live in a very blue part of Florida. In this day and age how on earth am I matched with so called moderates and conservatives. EHarmony has seen better days, once again - DON'T WASTE YOUR MONEY.

In the 6 mos since I joined eHarmony I've had a grand total of TWO people contact me, both completely non-compatible after a few meetings. None of those I've contacted have responded. The so-called matches are laughable - literally nothing in common. I even set my parameters to be very flexible, to no avail. The 'pool' of men in my area is minuscule. A complete waste of money - and not cheap! I joined a site for older folks - our time. Immediate results, many enjoyable dates and meetings. Sure, not everyone has been second date material, but at least there is opportunity vs eharmony that has offered nothing. Save your money.

This dating site is a joke and too expensive, I thought I saw they had a 2 month membership so I signed up for it...like a dummy. Once I got the confirmation email it said it was 24 months and would cost over 600.00 Dollars. I freaked out, called them immediately and explained the mistake I made and requested a refund. They flat out told me no and kept referring to the "terms and conditions" instead of trying to help resolve it. I mean it could not have been more 5 minutes after signed up. They refused to help so I called my bank and disputed the charges, they told me I had to close my bank account and open a new one to stop them from continuing to charge me...what a hassle!! Do not join this site, customer service is horrible and you get no grace period, finding love is not worth the hassle with eHarmony.

After wasting 30 min filing their application, it only give you the option to pay either 6,12, 24 month. I would pay monthly and see if I like it or not but that's not the option. I deleted right away. Not worth it at all.

One third of the members don’t have any photos and the “majority” of them are from out of state. I am not opposed to a long-distance relationship but several members who responded to me had a problem with that. Then their “matching” could not be more off!! I am world traveler, educated, classy lady and they are “matching” me based on their “tests” with farmers, construction workers, a couple of truck drivers and a chauffeur. Not that there is anything wrong or bad about those jobs however not a good match for me. So the high fee I paid was a complete waste of time and money! Tried to get out of it but they would not allow it. Very disappointing, they do not provide the kind of service they advertise, it is all PR.

The site is too expensive and there is such a small pool of people that engage. Within that small group of people that choose to engage (pay the overpriced membership fee), most of them are not serious and are just kind of playing an expensive game. Also, eHarmony does not cater to people in their mid to upper 30s or low 40s. eHarmony permits individuals to lie about their age as well. Stay away from this provider.

The first warning was that on signing up, there was an automatic renewal at the end of the subscription period. Who would renew something that they had never tried? I cancelled the automatic renewal. After the emails of matches dwindled in the second half of the subscription period, I was glad that I had not renewed. However immediately after expiry and for a month I was inundated with emails about matches. This could not have been a coincidence. There were repeated emails requesting me to pay more money to renew to be able to make contact with the matches. This is less of a service and more of a predation on lonely hearts.

I joined eHarmony and used their 6 month service..what a waste of total money. Not enough matches. Paid hundreds of dollars for only one chat and ended up with nothing. I don't mind the time consuming questions that I have to answer, but not having enough matches and little replies makes things even worse...the truth free sites are just as good....the bottom line they took my money and they don't care if I find someone or not... it's all business!!

Like everyone else signing up for a dating site, I was hoping to have a result that was joyous and love-filled. I read the cancellation policy and saw that I could cancel within the first 3 days if it was not for me. Turns out - they meant if I was American and I do have this in writing. The site only provided me with 7 dating options to choose from, and I found none of the men appealing. My preferences are not outlandish as I am open to Any Ethnicity, any height above 159cm and within the same city. It clearly did not take me long to realize there were no options (all of whom are also on the free dating sites), so within MINUTES of my account activation, I tried to cancel and thus began the runaround. I am now being forced to pay a total sum of just under $300 for a service that is not giving me anything in return.

I signed up to this site to send someone a message, it showed me that the price was 50% off and listed the price at $14, however I missed the small print (My fault). I checkout via PayPal, but it never displayed the total before submitting payment, payment just went through. I check my bank account to see how much I actually paid, and it showed $361.00! You would think an ethical/transparent company would show your exactly how much you’re paying before you send them money.

This is the worst dating site around. Costly fees, little to no matches. I was on this website for one week and immediately wanted to cancel my membership. I even told them to keep the first payment, but release me from the additional payments. This is ridiculous to have to pay $315 for a service I will not be using. Worst dating site. Take your money somewhere else. I have had less hassle returning furniture than cancelling a subscription to a dating website. Please do not waste your time. Use websites like Bumble or Match. These websites have more matches and are less expensive and you can cancel anytime.

Around the holidays EharMONEY sent out a promotion that indicated that I would sign up for one month and have two months for free. The cost was minimal and I believed that that’s what I signed up for. However as it turned out, they have taken $104 out of my account every month since then. I tried to cancel and they said there’s no way to cancel. My “matches” a whopping 7 over the past 3 months were not even close to what I described as a match. Not even close. They are taking advantage of people in the midst of a pandemic, draining bank accounts and using unclear advertising to sucker you in. Don’t fall for it!!!! I could do so much better in finding a match by going to Trader Joe’s once. And that would only be at the cost of my own groceries.

I entered the online dating world having read reviews of all the major dating sites. eHarmony was consistently rated in the top 3. My experience has been that people truly get what they pay for, so I applied this to my selection of eHarmony over the competition with my initial choice of dating services. After completing the evaluation I reviewed those who rated above 100 on their compatibility scale. There were 2 that rated above 120, and I reached out to both. Of the 2 I reached out to, one responded with interest, the other politely informed me she was focusing on another. The person who responded with interest and I met, had a nice dinner together, and have been together ever since. I connected with her and began our journey on the very first day of using eHarmony!

I have fell victim as many other customers that feel tricked into the length of time they’re being put on a subscription. Once you get another enormous charge you figure out that they have taken it upon themselves to select the subscription and when you realize it they give you all hell and zero opportunity to pay for what you’ve used and to cancel out.

This service is a rip off. The customer care should be called company care as they do not address or care about your concerns, they enforce the T&Cs. The free app is useless and the paid version is not worth the extremely high cost. I live in California and my parameters were 10 year age difference within 30 miles, which resulted in very few matches. Read the T&C carefully, you only have THREE days to cancel and get a refund or not be charged remaining amounts. Most companies offer seven days and others up to 30 days. I tried to cancel after 15 days due to the disappointing service and was told no and referred to the T&C, so I am out $400. They are in this for money and do not care about the quality of their service or you, the consumer. Don’t waste your money. You would be more likely to win the lottery than find a match or receive good customer service.

The people they match you with are questionable if they're real or not and then on top of that if you want your money back they don't do refunds. It's an absolute rip off. Don't buy it. The service isn't worth what they're charging and you can get your money back when you see how bad the service is. How are they still in business?

I had an experience with eHarmony where there was false advertising. I thought I was signing up for a short time and it ended up for one year. They are going to continuously charge me. It was a terrible customer experience. Don’t use eHarmony.

I finally decided to join eHarmony based on the reviews and my recent dating failures on other apps. I figured I pay then maybe I’ll meet someone who is serious. I ran of matches within an hour!!!! No one is on the app and not to be mean but not attractive potential partners. I am embarrassed that I paid so much for a stupid app that was a waste of money and time. I wish eHarmony goes out of business. They are a scam!!!!

Horrible, They stole my money and provided me nothing or zero service. They advertise under a false name. They have no contact number. The one provided is fake. This outfit needs to be under a federal investigation.

NEVER GET AN EHARMONY ACCOUNT!!! I signed up for a 3 month trial. I was on there for a month, at $120 for the month. Not. One. Match. I got better luck with Tinder for a fraction of the price. I cancelled the service. Now, 6 months later, they are sending me collection notices for hundreds of dollars for services I CANCELLED months ago. Of course, calling overseas "customer support" is pointless. They're the most dim witted, rock brained, stubborn idiots I've been unfortunate enough to have to deal with in years. Needless to say, they were completely useless. So, I guess I'll be getting free kindling for my fireplace every months forever. NEVER USE EHARMONY.

I paid for a 6 month membership (which is their minimum subscription) based on some positive reviews. eHarmony claims that their algorithm matches you with your desired search criteria. After only 1 week, I had over 25 opposite gender profiles than what I was seeking. Half the profiles did not have a photos or were not active. eHarmony claims to have over 26 million "active" users, yet after only a few days, I had no new matches to my very basic and open search. They refused to refund me due to the above and kept telling me to be patient. They also will tell you that they don't guarantee results, after you paid. Please save your money.

From day one you get a lot of opportunities but unfortunately not many if any at all will respond. Of those few that do respond you get one sentence and no more communication. Or someone will text and string you along that they will chat or talk to you but never do. Complete waste of time. I thought.

Like many of the other reviews, I wanted to see who was in my area and figured if the other members were paying, they might be a bit more serious. What about, non existent!!! There are like 4 people that I match within my area and non of them interest me at all. I’m sure they’re great guys, but how can you find a partner between 4 people!!! I asked for my money back, but they wouldn’t reimburse me. Now I have to pay 30$/month for 11 months for a terrible service. I am baffled by this awful service and if you didn’t subscribe, run away!!

I was bored on Christmas eve and signed up for "free to join". I decided to cancel within a few days because I did not want to complete my profile and upload a picture. I notified eHarmony but they refused to accept the cancellation, billed my credit card for $104 in Dec. 24, billed it again on Jan. 23, and insists they will bill it again for a total of $300+. When I called a phone number on my credit card, they sold my info and it was a company trying to sell me alert bracelet. Legalized thieves.

I was disappointed with this app because quite frankly, I watched some pretty convincing reviews on YouTube. They are LYING to you. The biggest problem with Eharmony is the lack of matches. The site is so expensive that no one joins. It’s a ghost town. Eharmony tells you that you will get new matches daily. But this is false. And if you try to claim otherwise, they place the blame on you by constantly telling you to expand your search preferences. Well, I did that and still no daily results. The only preferences I had were to be not above 4 years my age and a distance no greater than 100 miles. And I think that’s pretty reasonable to ask.

The deception starts by them first asking for your preferences for a match. Based on what you said you like, they start sending you fake profiles and pictures of what you like. Then one or more of those fake profiles start sending you messages and then the eHarmony website sends you an email message that you have messages from one or more of the people you like. However, you cannot read those messages until you make a payment. Their prices are ridiculously high and all payments are non-refundable even if you want to cancel the service on the same day you make the payment after realizing that the messages you got were from fake profiles that do not reply to your messages or disappear after you sign up.

I signed up for free on eHarmony at a monthly rate. Unknown to me somehow I opted in for a yearly subscription after my original subscription expired. You would think that eharmony would continue to bill me at my monthly rate. No, they billed me over $500. I didn't have this in my account so the amount was never paid. I contacted eharmony customer support about this and they instance that I owe the $510.44. They locked my account so, I can't use thier service, not that I want to. So, they expect me to pay the $510.44 for something I didn't use. I can understand paying for one month since the service was active but, not 11 months. This seems to be some predatory practice where they automatically opt you in order to generate revenue. They now have sent me to collect for the $510.44.

I signed up and paid for eHarmony membership five days ago. My account has yet to be activated to be visible to other members. Tech Support not responding. It has been 3 days. They are required to respond to issues within 24 hrs. Very bad impression from the start.

Absolutely awful! Similar to others I downloaded the app and then cancelled the 12 month subscription I’d selected within the 14 day cooling off period using the in app ‘cancel auto renewal’ option. Bearing in mind setting up the account and payment is all done in app and it was a monthly subscription this appeared to be the correct course of actions. They are now chasing me for the money. Having looked at the T&Cs it states I have to cancel within 14 days in writing - not the in app option. I have therefore appealed for some compassion due to my mistake and offered to pay for the time I utilized the app pro rata and the personality services used. I have had automated responses only and no understanding at all.

After I lost my husband after some time I wanted to try some dating sites; I had a lot of contacts on match.com, silversingles, POF, and even a couple of biker sites but 1 or 2 on eHarmony. Reading the reviews I agree that I'm now subject to over $40/month until October 2022 even tho I cancelled my subscription before the 3rd day. I would never recommend this site to anyone and am very disappointed.

After purchasing a subscription so I could actually see my matches, all of the matches that were advertised to me before I paid suddenly disappeared!!! They weren't there anymore because they never existed! They repeat matches in the results, and even the ones I deleted would be shown to me again!! I reached out to several matches no responses. Most never even saw the messages. I kept getting matches from Beaver Creek Oregon which I thought was strange that so many people on eHarmony we're from that town I never heard of so I looked it up and there's only little more than 4 thousand people in the entire town! Yet they all seem to be on eHarmony!! What a joke.

Most expensive ($400 for 6 months) and most useless because almost no one uses it, so your pool of matches will be very limited and uninteresting. Also, once you've subscribed, there's no way you're getting your money back.

I had joined eHarmony before and found many fake profiles. Also, when you put your desired characteristics in for a match, the matches they give you don't fit those characteristics. When you delete the ones you don't want, they show up in the next day's pre-chosen matches. Contacting customer care does no good. They never answer your questions or concerns. It should be customer don't care. Thought I'd give it another shot with the new year, hoping eharmony had improved its site with all the negative reviews. They haven't. It is worse than ever.

EHarmony is the worst... Before I joined this dating service I did research several companies. They all had about the same risks and pro's and con's. EHarmony send profiles of men with no photo about 75 % of the time, send photos of horrible looking men, the men had nothing in common with my selections, the customer service department are all rude and do not respond to complaints. They actually sent a photo of a man that was a retired dish washer and looked like a serial killer. I'm reporting them to the Federal Trade Commision and the BBB. DO NOT JOIN!!!

Do not get a Subscription to in Eharmony (36$/Month) To cancel the renewal you will need to go through a series of links to then be told Your automatic subscription renewal will be cancelled... IF you do so by writing them a request letter with a specific ''Password'' and a ''User ID'' etc... making it as unclear and complicated to increase the probability of collecting further payments before customers realize renewal wasn't ''successfully'' cancelled because X or Y. It is kind of ''Legal'' but... mostly a shady business model for an institution in decline.

After less than 24 Hours - Requested a Cancellation due Fraud Accounts and Denied due Representative said Quality of Accounts not Guaranteed. Also - No Accounts in my Area - I stated wanted in Person Dating not a Online Site - still no response - told could change in next two years. Do not recommend this site.

eHarmony.com proved to be the absolute worst experience online of any online dating site. Prior to becoming a premium member, the site displayed pictures of prospective matches, though many were listing that were expired. After paying the premium, interestingly enough, at least half of the profiles had NO pictures, many of the listings once again expired. eHarmony's success obviously relies on its heavy advertising but actual members quickly realize that the company cannot live up to its promises. "A new dissatisfied customer every 14 minutes" might be a more adequate slogan for the company.

Be realistic. COVID sent people to free apps, I had only around 60 profiles shown, all ethnicities, 20-45 age range, Toronto downtown @ 50km radius. SHOCKING! RIDICULOUS! For $180CDN. Refund declined. AVOID! It's a complete RIPOFF! Extremely OVERPRICED. DON'T BOTHER, SAVE YOUR MONEY. There's no trial period. STAY AWAY!!! They will not even allow you to get refund for remaining payments pending. Absolutely HORRIBLE. You will waste your money, that's a guarantee. I wish I came here for reviews. I should have known better not to do solo guided subscriptions but rather refer to other members who have had experience with them. What a waste of money.

Please, please stay away from eHarmony, when you sign up it automatically renews your subscription with no option to do anything else. They never send any reminders and if you don't remember to cancel there is absolutely nothing you can do. I was just charged 578.34 for 1 year. It is a useless site and never made 1 connection, even online! Never spoke to one person, other sites are so much better, Bumble, Hinge even Match. eHarmony is outdated and has terrible customer service and is so very expensive. I emailed them and they said nothing they can do, which is total crap. STAY AWAY. So not worth your money.

The whole signup process with EHarmony is setup like a scam, similar to the IQ test scam. They get you to invest your time into filling out these ** questions so you're more inclined to give them your credit card at the end. Once you do, they continue to bill you 104 bucks a month in perpetuity. Once you "cancel" your subscription, they still have you for 1 to 2 years subscription. The only way to fight this is to dispute the charges every month. This is the worst dating platform I've ever used. All predicated on the "christian" dating alternative. Of course I should've known it was a scam with that premise. Zero service, zero accountability, zero chance I will ever use this site, and neither should you!

FALSE ADVERTISING! I am looking for matched with similar faith. They have a whole article on the importance of matching values/religion saying they had lots of matches etc. I joined only to not be able to see anything on a free profile. But it said hundreds of matches. When I paid, suddenly there were very few matches, half without photos and lots are fake profiles too!! Many have not logged in in months etc too. When I contacted them about this it was too bad so sad. Escalating this to ACCC in Australia for false advertising. I have had NO NEW MATCHES since I joined 2 months ago!! Do yourself a favour and cancel your credit card. Better yet do NOT SIGN UP! It's basically click bait!

Maybe the only company I've ever dealt with which refuses to do refunds or cancel membership in the first few days of membership. They obviously pay websites (etc) for positive reviews, considering the poor results of their site. Being in one of the largest cities in the country with a handful of matches, none of whom have been online in months

Do not join them. I registered on their site but soon I got suspicious about them, since I had maybe one visitor per day, days passed without any messages. I registered on another dating site, wherein FOUR DAYS I got 550 likes, messages, winks, whatever...I am a hot chick with brain. Then I read the reviews and saw that not only me had the feeling that they play with the numbers, and manipulate the actions on your profile. The saddest part that I did find two very promising matches, both were very excited about me, too, and then one day I saw that they didn't see anymore my messages. It happened before, I connected customer service and they said my account was restricted by a mistake....It's a shame that a dating app actually prevents love.

As some other reviewers have mentioned, I'm sure that I was scammed by the company, in the form of them creating fake profiles to lure me into buying an expensive subscription. Once I created my profile, I got messages from two eligible men (professional, educated, nice looking), which of course I couldn't respond to without paying hundreds for the subscription service.