eHarmony Reviews

FALSE ADVERTISING! I am looking for matched with similar faith. They have a whole article on the importance of matching values/religion saying they had lots of matches etc. I joined only to not be able to see anything on a free profile. But it said hundreds of matches. When I paid, suddenly there were very few matches, half without photos and lots are fake profiles too!! Many have not logged in in months etc too. When I contacted them about this it was too bad so sad. Escalating this to ACCC in Australia for false advertising. I have had NO NEW MATCHES since I joined 2 months ago!! Do yourself a favour and cancel your credit card. Better yet do NOT SIGN UP! It's basically click bait!

Maybe the only company I've ever dealt with which refuses to do refunds or cancel membership in the first few days of membership. They obviously pay websites (etc) for positive reviews, considering the poor results of their site. Being in one of the largest cities in the country with a handful of matches, none of whom have been online in months

Do not join them. I registered on their site but soon I got suspicious about them, since I had maybe one visitor per day, days passed without any messages. I registered on another dating site, wherein FOUR DAYS I got 550 likes, messages, winks, whatever...I am a hot chick with brain. Then I read the reviews and saw that not only me had the feeling that they play with the numbers, and manipulate the actions on your profile. The saddest part that I did find two very promising matches, both were very excited about me, too, and then one day I saw that they didn't see anymore my messages. It happened before, I connected customer service and they said my account was restricted by a mistake....It's a shame that a dating app actually prevents love.

As some other reviewers have mentioned, I'm sure that I was scammed by the company, in the form of them creating fake profiles to lure me into buying an expensive subscription. Once I created my profile, I got messages from two eligible men (professional, educated, nice looking), which of course I couldn't respond to without paying hundreds for the subscription service.

I wish I have read these reviews prior to signing up. I have been on this site for over a month and all I got was angry, married men who HATE women. What I was promised and what I have seen is two different things. eHarmony will take your money and will not help you find love. eHarmony told me to change my preferences to have better chances, why would I do that? I hope someone takes them to court.

I accidentally purchased a subscription for a year when I wanted to purchase by the month. The company wouldn’t make it right. I literally asked for the refund immediately after I realized the mistake. EHarmony is refusing to make it right.

Tried to get a refund from eHarmony 2 days after joining and Denied! Avoid eharmony!! I joined eharmony 12/14/21. Their "personality profile" matched me with terrible matches and very few to choose from, so I requested to cancel my membership and a full refund 12/16/21. They denied my request for a refund, only providing refunds to people within 3 days if you live in one of these 11 states: Directly from their contract - Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin!!!

I am a doctor with no time to go to bars or anywhere else looking for love. After a long time of considering to join a dating website, I decided to go with eHarmony because it looked like a trustworthy company and it seemed to have good reviews. However, after being online for a month, I decided that this is not for me and cancelled my account online. However, EHarmony continued on taking money from my bank account. I contacted customer service and cancelled my account officially; but they offered me instead to postpone the use for six months and if I decided to cancel I would have to pay the $239.40 for a year subscription.

I wish I had read comments before I joined the eHarmony dating site! A complete rip off!! I filled in the profile and paid on Saturday 11/12/2021 as I couldn't find the free option after 20 mins filling it in!! When I entered the site I discovered no one in my age group in my country, so I asked them to cancel within the hour. After multiple emails not cancelling the profile I cancelled the £175 sterling with Paypal. Then a day later they pushed through a cancellation fee of £65 sterling. My bank reversed it but Paypal had already paid it, so I needed to settle Paypal. For a few minutes on the site which was no good for me, that is a lot of money to cancel! One months subs would be fair, not 4 months. The site is overpriced, unsympathetic and a waste of time unless you live in certain countries. Money making racket!! Be careful, They push through payments as DD and you can't do anything.

Besides having a very bad user interface, no excuse for that, they will not let you cancel your subscription even after a week. They refused my dispute and will send you to collections if you default on the payment for a YEAR! They even got me locked out of my PayPal account. Such a waste of money and time. Just use the go to app for dating, it's the standard everyone uses anyway. eHarmony was a very bad experience and breaking the law by not letting you out of the 'contract' within the first month.

I signed up for a year membership at $58 dollars and I was on it for 4 months with no one contacting me. I contacted several people every day and I got no responses back. I contacted them and asked them what I needed to do to get a better response. They were response. They told me that my profile was not filled out enough so I went in and redid it. I still didn't get any responses and I would contact several men with no response. If you're looking for a dating site do not use eHarmony because you will be really disappointed.. I don't know why they're Listed as top 10 because they should be listed as the 10 worst dating sites. I signed up for 5 other dating sites and I get responses more from Match, Bumble, Zoosk and Hinge At least one a day but not on eHarmony. I get nothing.. It is not a very good booster for your self esteem when you can't get anyone to respond to you at all.. I wanted to cancel And that was nearly impossible. I will never use it again.

Very expensive, and it’s not working at all. They refused to work it out with you at all! Money thirsty company. Stay away…. Had a bad experience with it, stuck for couple months until they got all their payments, then I left, no regret. Don’t do it! Please….

Thought it was a one month trial for $20. At least they made it sound like that! They charged my card $454 and now won’t refund. Please stay away from this scamming company. Also most matches are fake, no pics on most matches,

Do not get this app or sign up. eHarmony advertises a free trial for premium access and gives you no timeline for when the free trial ends. The matches are not great. They refuse to cancel your terms of service, and you are stuck paying for the term eHarmony set for you (not a free trial), hundreds of dollars. They must know their platform is a horrible dating site with dismal results. Therefore, they had to write their terms and services so that you are stuck paying for something you do not wish to keep. They only recommend you turn off your visibility so that you don't get any more matches. And therefore, you are truly paying hundreds of dollars for nothing.

I attempted to cancel my year long subscription after just a week or two in. Having paid one payment, I asked to cancel the rest of my payments. Not refunded..just canceled. What I got was incredible generic response of "we've reviewed your message, and will not be granting your request". They stopped responding shortly after. I would never recommend this to anyone, and will be going out of my way to persuade people not to use it. A wild waste of money.

After initially trying to cancel my account, I had to manually delete all the information and pictures off of the account. Finally, I was able to get rid of my inactive account. I hadn’t had an email from them since March 2021 till October 2021 when eHarmony charged me $550. When I looked online, it said I had to login to contact Eharmony about this. When I tried to, the site no longer had an account for me even though I had just been charged $550. They have had to pay out millions of dollars multiple times specifically for their auto renewals. When I got a response, it said they couldn’t give a refund. They are clearly violating Oregon law and likely the laws in many other states. I strongly encourage anyone that has been taken advantage of by eHarmony to work on filing a class action lawsuit. Apparently, it is profitable enough for them to continue illegal behavior despite already having to pay millions for their illegal actions.

I agree with all the bad reviews entered on this site, please do not waste your money on eharmony, there are far better dating sites for a much lower amount. If you sign up for the short time period, you will not get any hits because they will purposely make sure you receive no action. The idea is to get you to sign up for at least a year when you will probably get some action towards the end. When I realized how they play the numbers, I tried cancelling and pay for the time I was on it but they refused my offer. It should be illegal for companies to force memberships on people but unfortunately these dishonest practices continue being legal.

Do not pay for the service in advance. They do not refund. Do not subscribe!! I was expecting a good service, however it is not. I have heard the ads for E-harmony for years thinking it would be one of the better ways to try and start dating. It is definitely not worth anyone paying for it. The matching is a joke.

Possibly this service works better for younger people, but as a 56 year old person, I was very unhappy. There aren't very many people using this service in this age group. I tried to cancel and it was within the 2-week window, but they stated that since I signed up for a year, I was unable to cancel. I am not using the service at all, yet they will not let me cancel early. I would have been happy to pay even for a few months in fairness, but it was a straight-up no. So now I am stuck paying for this even though it's not helping me and I'm not even using it. Very unfair practices in my opinion. I tell everyone I know stay away from this site!

Don't use eharmony even for free. 12/06/2021 just now a person who pretend to be a woman send me this message. "Do you like Boys..??" After that I delete my eharmony profile. I'm just glad I didn't pay for the premium membership and I never will..!!

Eharmony has to be one of the most expensive but worst site to date on. I wish I had of read the reviews before signing up. But this site is horrible and the people you meet are no different from the ones on the cheaper sites or even free sites. You would think the amount they charge accompanied by the quizzes you take there would be a difference but there is not. Don’t waste your time or money.

I heard many positive things from friends about eHarmony. Some of them met there. Unfortunately, that wasn't my experience. I'm not quite sure how eHarmony's matching algorithm works, but I was not interested in any of my "matches." After viewing their profiles, I could see things that were deal breakers for me. I received many messages, but none of them were from a "match" from my list, or someone who lined up with my values. Some lived so far away there was no way a relationship would work, which was really frustrating.

Keep in mind, when you signed up for the product it is going to be very expensive without you having to review the payment amount. It is automatically puts your account on 6 months insisting eHarmony policy says( We believe potential partners required at least 6 months to be at the site) This policy is UNBREACHABLE and even you disputed this amount will not be refunded.

Not worth the high premium cost at all of about $500 for 6 months! The worst part is that you don't get any added benefits from using the free apps, and the people that you find there are literally people that have a hard time matching everywhere else so not really better options at all, quite the opposite! On top of everything they fill your matches with people who did not pay the premium like you and has no pictures showing!! And their push notifications never worked. I really wasted my money.

I got 4 scammers on the first day trying to give me emails to contact them. Then they blocked them finally...then there was no one in my area except one person when I live in an area with 120,000 people. They are the most expensive site out there for dating and they will not let you pay by the month. They are a total ripoff and they will not let you out of any yearly or 6 month contract since you can't pay by the month. No customer service - they will not respond. Worst experience I ever had on dating sites.

If eHarmony is "the nation's top rated dating site", I'd hate to see the worst. I'm an a decent looking 47-year old guy that hasn't had much luck with dating in general, partially because of my location, as well as my work schedule. I'd had a bit of luck with a few other free sites, but hadn't tried anything in several years. I got moderate attention on those others, but it became boring after a while, so I deleted. I finally got a wild hair to see what eHarmony was like, so I nearly completed my profile, put on a few pics, and decided to sign up. I wasn't particularly happy with the lofty charge, however, I had heard good things about the site, and at that price and what they claim, I figured it would be worth a shot.

If I could choose zero stars for eHarmony, I would. It's expensive and false advertises. I am locked in to a 6 month contract because I was an idiot and thought I could cancel at any time. I will not use this company and I will make sure EVERY PERSON I know or ever meet in my life knows what a scam this is. I have tried contacting them since the very day I signed up and can't get a single response. HUGE disappointment, I hope everybody searched reviews in depth before getting scammed by them, DO NOT FALL FOR THIS COMPANY! You will thank us all later, I promise.

DISREPUTABLE COMPANY. I have trawled through the reviews and 99% are two stars or lower for this company. How did it receives three star rating as a company? Firstly, I signed up for their month to month subscription to try their service and they withdrew a WHOLE YEAR's worth ($300CAD) from my PayPal account. I had no idea they did this as I received no receipt or statement from them. When I asked for a refund they told me "I was outside of their cancellation policy (in Canada) and could not refund me." Secondly, their website is atrocious. I received very few matches and there was no way I could do my own independent search. Even still I was willing to lose a month--but not a year's worth of payments! These companies that hide their greed and unethical business practices behind hidden or misleading "small print" should be heavily penalized.

Do not join eHarmony. I joined and ended up accidentally signing up for a 1 year subscription. It is a very expensive monthly payment, that I cannot afford. There is no phone number to contact anyone, and they state that you cannot cancel your subscription once you are enrolled. When I signed up, there was no warning that you could not cancel your subscription. I believe they are required by law to do this. I will be contacting my attorney, I have sent them multiple emails and they do not respond. I think eHarmony used to be good. Something happened and they are now a Scam Website.

I used eHarmony after reading some reviews and decided to give it a try. I created my profile, gave plenty of details and used most of the character limits that it imposes.

Worst web dating site I've ever been on. They taking our kindness for weakness and putting a hole in our pockets. I'm a man looking for a lady, Most ladies on the this website have series separation problems and most other ladies are fake 100-%. They are just there to give the client that's me feel that I'm actually meeting my dream girl. I did catch a few lady workers out that is so fake and unfair. It truly is a dreadful site, after a while being on eHarmony it didn't take me long to work this company out and how they make loads of money from us vulnerable people. PLEASE NOT THEY WILL NOT REFUND MY MONEY.

You see eHarmony commercials wherein normal everyday men and women talk about meeting someone special, compatible, to connect with. You think that could be you if you PAY for eHarmony. It won't! eHarmony is a well-designed and highly advertised SCAM. Toss $65 out the window as you drive. Watch it blow out of reach. Do this for six months. That's your experience when you PAY for eHarmony. YOU'RE THROWING MONEY AWAY! Ask eHarmony members how their credit cards continues to be charged even after their membership term ends. Ask them about eHarmony's unresponsive Customer Service Dept. Look, enough of us have been scammed. Don't do this to yourself.

I got an email from eHarmony stating that I received an email from a possible "date." I was a non paying subscriber at that time. They reached out to me...Now, I was curious to this person so I unfortunately paid. The person writing was not of a high caliber and in less than 2 days got silly emails from other guys and way too far away to date. I wrote to eHarmony as you can't call them. They wrote back twice that I should date "out of state, out of country" and change my choices??? Huh....out of state, out of country especially during covid-19? I will be writing to their CEO directly and stop all future payments. I do not travel out of state, out of country and meet non suited men. This is a liability to my well being.

This is a terrible website. Very deceitful. Go elsewhere. They say there is a three day window to cancel, but there isn't. Barely anyone to date, expensive. Total waste of my money and time. I find better quality people for free on Tinder, and that's a ** site too.

I purchased the service only because I understood that I could cancel within 3 days. I realized I needed to cancel the very next day after I purchased, but it turns out that they allow 3-day cancellation for people in few states only! I feel deceived and misled, they should not advertise the 3-day cancellation if it does not apply nationally!!! I tried to go through my bank but they couldn't help either. I have no desire to use a service of such a dishonest company and so I basically threw over $400 out of the window. I will not recommend this to anyone.

Let me just start off by saying that I can appreciate an attempt at bringing Christian singles together, it's rough out there. However, eHarmony has got to have some of the WORST business practices when it comes to customer service. First foremost, the subscription cost is straight robbery but if there was a potential of finding love then you really couldn't put a price on that right? Except, the quality of matches is terrible, it's slim pickings and not even remotely aligned with what I'm looking for. Not even close! Secondly, their billing system isn't easily accessible or transparent.

I have a completed profile, paid for a year of service, reach out to matches regularly and never receive any responses. Never had this experience on a dating website before. Terrible customer service, very expensive for no outcomes.

There were very few opportunities to try to make a connection within the eHarmony dating site platform in the UK. When I say "very few" I am talking under ten chances to start any form of dialogue during a six month period. It was a rare occurrence for someone to view my profile information. In isolation, my experience with eHarmony could be put down to poor profile presentation or substandard photos. This however is not true in my case. I used the eHarmony site in tandem with both Hinge and Match.com dating sites. With both Hinge and Match.com I had "very many" opportunities to make connections. With both these sites my profile was visited many, many times on an ongoing basis. Both sites involved me in several communications via text, lots by telephone and some via video link. Hinge and Match.com were stimulating enjoyable experiences always delivering new and exciting prospects.

Eharmony is expensive. But I knew that when I signed up. My choice. The RIP-OFF part of my experience was when my subscription was about to expire. I googled how to cancel my subscription before it auto-renews. Then I got on the website to do just that. (They don't have a customer service phone number.) But when I cancelled, they offered a $20/month, cancel anytime option. I decided to go for it.

When you create an account, fake accounts start sending you messages. As soon as you pay for a subscription, they disappear. This website is a scam, don't use it and save your time. Shame on the owner of this app and on the people who work there.

DON'T WASTE YOUR MONEY ON THIS SO-CALLED DATING SITE!! They come so close to a line of actually stealing your hard earned money. I am sure they had legal experts devise a contract/s so that even if you take them to court (which you would not do for a crappy $150) that you would lose anyway. These customer service reps probably have to leave their morals at the front door when they report for their shifts. All this company does is collect your money. They provide just the very bare basics enough to legally show they provide the service that you pay for.

This service is way overpriced. I have had one date from the site and he was already involved with someone and he continues to be on the site. I'm matched with men who won't respond or who are currently dating someone. I'm available but they are just looking to stack their deck. I complained but to no satisfaction. I am not satisfied with my choices and one man was extremely rude to me. Biggest waste of money and time.

My account auto-renewed but my credit card number changed so they told me they could not charge me. I told them I wanted to cancel my subscription, and they would not let me. Even though I haven't used their service and no longer want their service, they want to force me to pay for it. They never gave me an autorenewal notice, as mandated by the FTC, and they are trying to force me to renew.

The service is expensive. I joined for a year (sadly). I was billed a month early for my first quarterly bill. The website does not have billing/payment history. The website is not transparent. Very upsetting.

Do not subscribe to this dating app! It says you can cancel within three days and have falsely advertised. They refused to refund your money and honor your request! Even after you have a threatening comment from someone. They do not care about their clients nor do they care that they are scamming people out of their money! Terrible morals and terrible service.

I signed up for this service and completed the questionnaire they provide. It is totally ineffectual for matching to like-minded individuals. So you will have to rely solely upon whatever each individual chooses to mention about themselves. My matches were totally not anything like people I would be looking to meet. And most were located a long way away from where I live.

I purchased the two year subscription, but after a few days I could tell it wasn’t what I was looking for. I requested a refund within two weeks of purchase and was denied. I have contacted customer service twice and requested that I be refunded for the time I will not be using the site, but they said no.

Not good customer service experience. Very expensive for the quality of service. They lock you in very long contracts without the option to try it out first. They do not have App service. Totally do not recommend using this site!

The app itself is pretty awful. Information is badly set out and in need of a serious upgrade. As there are so many (better) apps now you'll find your selection of matches extremely limited with small grainy pictures hidden in their profile. That's if you can get into the app at all. Customer service will just continue to tell you to uninstall and reinstall the app over and over if you're having difficulties. When you undoubtedly try to cancel your expensive subscription you will be declined repeatedly and probably eventually give up.

Beware! This company is set up to steal your money. When you try to cancel within the said 3 day window they deny ability and still charge you. Don’t worry. I will spend my next 6 months spreading the word and warning others. Very few matches and half without photos. Slow to respond and members don’t log in for weeks at a time. Any legitimate business will let you out of a contract! Shame on you eHarmony!

Expensive membership - they do not screen or do as much as other sites to protect you from scammers who apparently love this site. The personality profile limits choices and the scammers use it to find people high on charity and empathy. It is not conceivably a valid practice to match people up with one measure and it limits free choice.

Made an account and for you to even see people you match with or message them you have to pay for premium. Signed up thinking it would only be £6 a month and they charge £160 saying that they made me a personality profile that they send you by email. Obviously asked for a refund and they get to keep £65 for only providing me less than a day of what I actually signed up for which was the dating app and said that it was the cost of the personality profile done at the start (which is some questions about what would you do in different types of scenarios). They call themselves a dating app but is in reality a personality quiz profile. Is ridiculous, the t&C's that they held against me as reason for no full refund was written with manipulative writing and confusing. I would sue them if I had the time or money, someone definitely should. It's misleading, disappointing and ridiculous. So yeah, avoid like the damn plague!

I signed on thinking I would be charged monthly as this is what was advertised. It was not until right after I signed on that I saw that a lump sum was taken out of my account. Just about $400. I asked for a refund and they refused me stating that Canada is not eligible for a refund and that I signed on for 12 months. Very deceitful.

This service may only work if you live in a large city or densely populated area. For us that live outside the city, it is worthless and ridiculously expensive. I had only 2 matches relatively close to me, the rest were anywhere from 3 to 5 hours away. Just imagine, driving 10 hours to date someone. That's not dating. That's a vacation! Further, no reasoning is accepted by this company. Once you sign, you pay, no matter what. Forget cancellations, it doesn't matter if the product does not fit you or does not apply to your lifestyle. Don't waste your money, find other alternatives or a more consumer-friendly service.

Fill out a lot of profiling information, be told it’s free, get into site only to find out you can’t see anyone’s face unless you pay, be told it’s 50% off, then realize that’s only for the first month. Ask for refund within 2 hours of signing up, be denied because they literally do not care about you and only want your money. There are very few profiles on this site. No one likes or used eHarmony anymore. The only decent thing I’ve ever heard about this company comes from The Secret Life of Walter Mitty with Ben Stiller. Otherwise eHarmony is a total joke! Worst customer service I’ve ever had.

They refused my request and I had to pay for a full year in four months. The matches were extremely limited and not compatible. I would not recommend this site and was extremely displeased with the customer service.

I joined, it gave me 3 days to cancel, I thought well 3 days is not enough time to give a chance, so on the 4th day I cancelled. I got the subscription for $160+ and it was going to take out $41 over 4 months so I agreed. Cancelled my membership and now they want to still charge even though I can talk to anyone I can only view now. Can’t message, so I’m stuck with a site that really only paired me up with separated men and men that are 5’5”. No offense I’m 5’8” and just not comfortable with dating someone shorter than me. But the point is, they don’t have many good matches so I basically just gave my money away. Long time ago they use to not take people who were separated because I was one of them, now they don’t care. Ethical my **! He still has the possibility of going back to his wife, DUH! So now I’m out $160 with no date in sight. I’m joining Match there’s a reason they're #1.

If I could give eHarmony 0 stars I would, even less than zero! To use the site even for its basic purposes (view profile photos, message people or see your matches) you have to sign up for a subscription. I signed up on the basis that they advertised a 14 day cooling off period. After signing up within 30 minutes I decided I wanted to cancel. I had 8 matches, none of them were in my local area, none of them matched my preferences that I had put in my personality profile. I emailed to cancel and got told my 14 day cooling period was not possible as I lived in Australia!

Thought I was signing up for a month, billed for a year. At first they said it was outside the 3 days, it wasn't. Then I was told my state doesn't have 3 day cancellation. Filed a complaint with Paypal. PayPal agreed it was unauthorized. They are still sending me a bill.

After filling out what seemed like an interesting-ish survey you're presented with your "personality profile" and asked to sign up. There are no safety checks or verifications at all on this site. If you're able to click a keyboard and have a valid credit card... you're in. Solidly 75% of the pictures put up look like they were just grabbed from some social media feed somewhere. Most of the people you'll "encounter" don't visit the site often, aren't checking their messages… Etc. etc.

I thought I was signing up for one month and later found out it was 350.00 they charged me for 12 months. Asked for a refund and was refused. They said that I agreed to certain terms which apparently meant no refund.

I used their site for 3 days. I had to pay upfront for 3 months for their 12 month plan, you have to pay off the 12 month in 4 months because they know you will hate the matches they give to you. I was not allowed to see anyone's profile except my matches. My matches were all women with high degrees while I have no degree. Nobody messaged me back and the only other woman was single with 5 kids and her profile said she was LOOKING FOR A DADDY for her babies!!! I was so disgusted.

Pls do not join this company. I thought they were best for professional people, unfortunately didn’t read people’s feedback before joining. Upon trying for a less than a week (I read their terms conditions & they promise refund.) they charged me £65 for canceling. This is against their own terms & conditions. Shame on you.

They ignored all my emails to not renew my subscription and forwarded my account to collections because I refused to pay them to renew. The service itself was mediocre - I was paired up with people that I specifically said in my profile I was not interested in. Whatever formula they're claiming to have definitely does not work!!!! Come to think of it - Of course, it would not work because if it truly did then people will find their soulmates and people will cancel their subscription and they will be out of business. Save yourself the headache - don't sign up!!

This dating site is a colossal ripoff. DO NOT waste your time or money taking their quizzes and trying to meet someone on this site. It doesn't work. I am reasonably good-looking, educated, and fit, but haven't had a single date in the three months I've been on the site. In fact, few people contacted me or even responded to me. I didn't understand that I'd be charged over $400 in the first months for a 12-month membership. I feel mugged and wish I'd donated the money to a charity instead. As I understand it, I have zero recourse in terms of getting any money back. This is a total scam. Stay away.

I thought I was signing up for one month. The very next day I saw that I was on a 12 month plan so I called customer service to tell them there was a mistake. They said you agreed to the contract and refused to stop the membership at one month and continued to charge me. I one day after signing up. This company is awful.

Too much advertising, and little outcome. Didn’t receive notification of automatic enrollment, and they don’t refund, more thrifty and better dating services than eHarmony!!! Don’t believe all the advertising!!

I signed up with high hopes thinking because they ask many questions and tend to be more expensive that I would get a good experience however that is not the case. Every day the same men show up in my search. At first I put my preferred distance in for 30 miles (you only have 15, 30 etc... to choose from) and quickly realized that I was getting matches from Miami (too far from Tampa Bay area) so then I changed to 15 miles and now all I get is the same 46 guys and no new ones. I have asked to be let out of my contract with no further charges because I am not happy however they refuse. Why? Why can't they just let me walk away and not make this an ongoing issue? You would think that a company that claims to be so large would just do the right thing and let an unsatisfied customer out so that they don't get a bad review but certainly not in this case.

I have opened a free account on eHarmony site. It lasted a couple of months and then was closed by eHarmony for no reason and without explanation. I then opened a new account with a different email address that suffered the same fate as the first one. I am right now on my third account but will not pay a penny for the membership and don't recommend this website to anyone. Enough said.

Do not believe all the great reviews about eHarmony. It's total garbage and expensive to boot. Same matches all the time. And then you get an email from them with one match every blue moon and when you click on it and it doesn't even take you to that person. Also, be very aware of worthless scammers on all dating sites. Never give out your phone number or email address. If the site has a video chat use it to make sure that person is who they say they are. If they don't want to use it then your more than likely dealing with a rat. Avoid eHarmony!

After even brief interaction with the site, it became clear that it has very poor matching algorithms and a small dating pool of relevant candidates. Other dating sites in Canada, even without paid subscription, offer much more relevant matches, and I got a much better response rate on other sites. Importantly, most other sites, offer 1-month subscription, whereas eHarmony offers only 6 months. They probably do it because they know that nobody would come back after 1 month. I made the mistake of getting 6 months membership because I found an article eHarmony's own website about 14-day cool-off cancellation policy. The article is highly misleading because this cool-off policy applies only to UK, but the article never mentions it. Overall, I would not recommend getting a subscription there at all!

When you sign up for this experience after a very extensive question and answer you are unable to see photos of people in your area until you pay. I went ahead and paid and after five minutes of viewing the very limited profiles in my area wanted to cancel as there was no one close to me that I was interested in. Many of the profiles had no photos. I immediately emailed customer service to ask them if I could cancel and they told me I could not and suggested that I expand my search area.

I've been at 20 matches for 3 months straight. When new matches come in half them never come back to add a picture and the other half don't log on often or barely ever. The test part is great; wish it was more useful. What's the point of a test that doesn't get me very far. I've been on eHarmony since January this year. One date off of there since. I've spent more than 14 minutes on this site and haven't found any close potential matches. Lots of my matches are far away so if I put the distance even shorter I'm down to 10. Four profiles with no pictures. It's just very frustrating!

eHarmony is barely passable as a messaging service and it doesn't even have as many members to pick from as the last party I went to while demanding an excessive payment for basic functionality. Do not use this as basically any other service would be better.

Thank you for replying quickly. However there several points in our “Agreement” that I would like to address so I get a better understanding of the meaning and how you and I complied.

You get the SAME MATCHES EVERY day. A TOTAL WASTE OF TIME AND MONEY. I am very disappointed. A LOT of the pictures of the men are ridiculous. "They" just seem to upload any old picture. The pics they show on the website are NOWHERE NEAR what is found on the "matches" list. DO NOT WASTE YOUR MONEY. I realized after 2 days it was a flop, but I still wanted to give them a chance.

Enticed with hundreds of fuzzy faced matches until you sign up, for a minimum 6 months! Once you put in a few parameters, like they should be within 200km and poof suddenly there are 2 matches. And they are ugly, short, uneducated and live 300 km away…Wow

eHarmony is expensive, offers the fewest numbers of potential matches I've encountered (disappointing in quality), and their customer "care" consists of copying legal policy after I asked for a refund.

Very expensive monthly subscription for what you are getting. Very limited matches and little to no functionality on the website. Customer service couldn't be worse and really didn't care, avoid at all costs!

So far I've found this site to be a complete waste of money. I signed up and within the same day I tried cancelling after seeing that in my entire metro area I had 15 matches. I was told very quickly that I didn't qualify to cancel as I didn't live in one of a very small number of states who qualify. I've now been on the app a few months (since I couldn't cancel) and in that time I've only received a couple of new matches. I've used several other dating apps (Hinge, Bumble, Match, Tinder) and I've found all to be significantly better platforms.

You would have better luck finding the love of your life on America’s Most Wanted than using this app. Waste of money. No rhyme or reason as to who is deemed a “match” and the higher the match the more repulsive.

I joined on the 8-21-21, for female ages between 52-65, they had indicated there were hundreds, there wasn't maybe 20. I did make contact with a few women, with just a nice "hi how are you". Mostly no responses. I'm thinking they have people on there who are not members on there to help fill in what they do have as fillers. And then there less and less women as days went by, some that were blocked by eHarmony for illegal access. This was for 2 weeks, I sign up for 3 months, nearly $300. I asked for a refund and they said their policy was not to give back refunds.

Horrible site! Hardly any matches and when I neglected to cancel my 6 month subscription, I got charged for another year. I can see being charged for the month that passed or the same period as originally chosen. Do not waste your money on this site!

I have tried several dating apps and eHarmony by far is the worst experience and most costly mistake I’ve ever made in my life. After a very lengthy series of questions they used to find a comparable partner they totally got it wrong. 99% Obese desperate older women I have nothing in common with. Customer service was rude and not understanding at all. They refused to refund any of my future payments. This company should be shut down. DO NOT PURCHASE!!!

This dating website is marketed as "the best" and it is promoted in some articles as a "Christian Dating Website". I disagree on both counts. Now that I have been with eHarmony for almost two months I can say quite honestly that not too many men in southern Ontario use their services. And the men who self-identify as Christian are mostly not too committed to the Christian faith. It's more like a skin colour for some. But it gets worse. You MUST pay for a minimum of one year as a member, either in four consecutive months or in larger amounts, more quickly. By the time the first four months have ended you have paid for a year of service in USD, and eHarmony doesn't care if you are an unsatisfied customer.

If you live within one of the FEW states where this scam site will refund you- consider yourself #blessed. Read the fine print- lesson learned! Matches are laughable, actually creepy men, customer service is atrocious, tried to get a refund within ONE hour of signing up, was denied because I live in a “nonrefundable” state per their bogus agreement. I’m stuck paying for a year's worth of the worst dating site I’ve ever seen. Buyer beware. I wish I had read these reviews before I clicked the button to hell otherwise known as eHarmony. I would have been better off donating my $450 for the year to someone who could use it instead of this SCAM. Stay away!

If you are in your 30s, take care of yourself physically, eat healthy and are successful career wise I would say do not, I repeat do not pay for this **. They totally cage the app so that you have to pay about $300 no matter what. My mom swears by eHarmony but she used it in Los Angeles which I’m sure has a better database. I live in Boise Idaho and I will tell you that there is no potential matches anywhere in this area and even in the surrounding areas. It’s pretty depressing and I am so upset that I have to pay because of the contract. If I was able to actually see pictures for the free version I would have never paid. Although the free apps (hinge and bumble) are exhausting as well, they actually give you some quality people and better conversations that I had at all on eHarmony. Don’t make the same mistake I did. DO NOT SIGN UP FOR EHARMONY!!!

Very disappointed. I would not recommend this page to anyone. I could not find a single interesting person. All the people who came out connected to me were much older. They did not comply with the filters that I had put in and when I asked them to cancel my membership for they told me that they could not. I am only two days. My policy terms establish that I can cancel and receive a refund if I communicate within 3 days. However, they refused to help me. They do not want to return money and they force me to stay 6 months tied to this crap.

This is the worst of the worst. Run away!!! I spent time answering a bunch of non-sense questions then they sent me about 10 matches. Just so you know, this is not for one day, this is for the entire time I will be on the site unless new people sign up and happen to be my match. The next day I emailed and called them requesting a refund, they refused. Every month since they have been digging into my credit card, even when I deleted the account and never logged in. If you like old unshaved and obese go there, and you don't even have a lot of options for that. You don't wanna waste your time on top of wasting your money.

If I can put 0 star, I would. Even waaayyy lower than that. They refuse to refund my payment. I requested cancellation within 48 hours of purchase. Turns out the 3-day no obligation thing only applies to certain states in the US. That was my bad for not noticing that. However, if their T&C was written better and is not intentionally misleading, I would have NEVER EVEN PURCHASED.

So far on the app I have been insulted for my expectations, told to ** off, go to hell and some other stuff. The matches are all old, fat, ugly, sorry, truth, men who cannot carry a conversation and turn crazy and aggressive easily. I contacted the help support three times already and they are refusing to delete my profile, refund the very expensive amount charged for a service that is not provided and simply ignore any reasoning and fearful plea. It may have been a good app once, now is full of creepy, perhaps even dangerous men. Don't waste your money.

I realized almost immediately that I had wasted my money signing up for this service. I immediately sent an email to customer service asking for a refund. After numerous attempts to get a refund, they continue to tell me they cannot refund my money. I feel their marketing tactics are a scam. They do not provide the service that is promised. I'm convinced a lot of profiles are fake that they've created just to lure people in. I disputed the charge with American Express. No resolution has been received as of yet. And it's been two weeks. Do not waste your hard-earned money on the service. You've been warned.

I had much higher expectations based on reviews. This app is the worst dating platform I have ever tried including free platforms. Not an accurate assessment and match work happens at all. And I got my subscription renewed for a year at full price without any notification about it.

I have purchased 3 months subscription prior to making this payment. I have read the disclosure regarding subscription cancellation if subscribers lives in certain Sates like California etc..I live in Georgia which was not mentioned - I did subscribed and cancelled the following day. However, eHarmony was charging my credit card every month. When I have contacted them they told me otherwise that Georgia was one of the State (this is a blatant lie). I cancelled my credit card to avoid charges but only to get an email from debt collector on August 18, 2021 that I owe $126.26. Eharmony is dishonest and users MUST be careful.

Worst dating app!!!! Do not buy! I have had experiences with paid & non paid apps and this is by far the worst one I have ever used. Barely any matches, more than 50% have no photos or just one photo, they don't let you upload pics that don't have your face in them so you can't put adventure pics and stuff. The messaging notification never worked & customer service is awful. Waste of money. Once you get your 20 matches, you don't get any more. That is unless someone new signs up. I have success on other apps without having to pay the ridiculous amount they charge for no matches, no flexibility. Oh and also anyone can email you. So I get men of all ages from out of state messaging me that floods my inbox. Even free apps don't allow this, you have the option to filter that out. Do not sign up for this site. Take it from me, out of all 9 I been on, this one is my worst experience.

DON'T DO IT. I've tried a number of other dating sites so I thought I'd try eHarmony to get a different pool of people--supposedly matched to me using the extensive survey. I literally have never seen such a poor selection of men and very few to choose from overall and a poor, outdated user interface. I don't know where all of these millions of supposed members are, but they aren't on this site. No wonder the shortest membership they allow is 6 months and it's very expensive. It must be the only way they make any money--by gauging people for a terrible experience. I've asked for my money back but it's been more than 3 days so I don't expect to see any of the *hundreds* of dollars I paid for nothing. It would have been more entertaining to just light a match to 100 dollar bills and watch them burn.

DO NOT USE EHARMONY. IT IS A SCAM!!!! Out of everyone moving to and living in Colorado I was matched with 4 people. 4! 4 people out of a whole entire state! I am unable to delete my account so they continue to charge me, I have called every single customer service number with no avail, no one to talk to, no answer to the phone, only a busy tone for 10 different phone numbers! How ridiculous. I have emailed about my issues and they refuse to cancel my subscription telling me that I am being too picky and that maybe I should look outside my area for more matches. How ridiculous! They continue to take money out of my account and I have tried to cancel my account on the website and have tried to get them to cancel through emails and they will not. So pretty much they are stealing from me and telling me that their terms and Conditions stop them from being able to delete my account. I don't believe that is correct.

I contacted customer service many times regarding my dissatisfaction. They refuse to refund my money. Stated I need to “widen my area” to have more matches. Who wants to travel 100 miles for a date. I complained it’s the same matches from signing up and they offer some lame advice. This is absolutely a horrible website and app and I would not recommend it. Customer service is not what I would expect. Do not use this website.

Unfortunately I didn't cancel before the 3 day policy so I lose my money but the site was very disappointing, nothing but a bunch of really old guys, some didn't even bother to clean up to take a photo, some were truly creepy. I expected more from the company as far as vetting since they bother to do such an in-depth upfront profile. Waste of money. Very disappointing. I'm deleting all and hope they go under.

This is an evil company, that engages in predatory business practices! I found their app to be insufficient and not scientific. Decided to cancel after discount trial, but they locked me out, preventing me from canceling. Never responded to my emails requesting to cancel. That's their business model. After few weeks they sent collection agency after me. Never do business with them. You will regret you ever did.

Don’t bother with this app. Almost all of the men on here are ugly and desperate. The customer service is absolutely horrible. You can’t speak to anyone over the phone. If you need any sort of immediate help you are out of luck. They will not be flexible with payments if you need help. It’s extremely expensive yet, during a pandemic, they basically said ** you give us your money. I think the people that work there should all go to hell.

I wish I had done my research and found these reviews a week ago.... I thought eHarmony would offer better connections than the free apps, but I was sorely mistaken. I had nothing in common with my top matches. I didn't expect matches looking like the models on tv, but after reviewing my match profiles and having conversations with some of them, I realized something is very wrong with their algorithm because no one left me interested in sticking around. When I tried cancelling my year membership, I was told there is no cancellation period in my state (some US states get 3 days, while the UK has 2 weeks to cancel). After emailing customer service a few times, and receiving condescending responses lecturing me on how their system works, I decided to try calling, but there is no active phone number that I was able to find.

I realized that it was a total scam, with very little options and yield, and very expensive. I asked for a refund, which eHarmony flat out refused. Unfortunately I had paid for a whole year. Total waste of money that eharmony has pocketed without any merit. At least I should have received a partial refund. I sure paid for my mistake.

What a complete dating / meeting social website. A complete disgrace to their so-called matching system. Many times matches are made without facial profile pictures! Extremely FEW matches are within a general (less than 50 mile) distance of your location. I am and noted a conservative yet one of the first match’s, probably faceless, was a liberal! Do NOT waste your time nor money on this obnoxious social website. You can have more fun watching gorillas at the zoo!

I signed up, and within 3 weeks, it was terrible, all really old guys. I have had way better luck with all of the others. I wasted over 200.00 for 3 weeks. Just deleted my profile, what a waste of money.

Horrible—outright thieves—Just DON’T buy a subscription—no longer an HONEST company-Our dear friend had a 6 month subscription…renewed it once, a little pricey @ over $140 for a half year—& chose NOT to renew again—But EH re-created the account apparently, to charge over a whopping $700 to supposedly renew it (& not for 6 months, but for a year) —& refused to return the $$. File as many Complaints as possible if EH has stolen from you too- & have your credit card co. or the AG pursue getting your $$ back—File complaints here, & with the BBB (there are 1500 EH complaints there from the last 3 years!!!,) the California Attorney General, Pissed Consumer, etc. :) Don’t let the EH ‘staff’ upset you- just take action to try to protect other consumers. Also EH is now less scientific matching now than before—& they no longer list some key items such as your Faith/belief system or lack thereof.

I will never do eHarmony again. They claim that make so many true matches. But I don’t see it. The one thing that really disgusts me is their commercials, all they ever show are extremely attractive people who are supposedly finding matches. If people are making matches show the actual people, not actors.

It only took 72 hours to realize creating an account with eHarmony was a mistake. The closest matches were more than 100 miles away. Frustrated, I tried to close my account but I was on the hook for a year's membership. I could not cancel my account. So in short, I paid for 365 days of membership I only used for three days. Buyer beware.

For the solid reputation that eHarmony has, I am appalled at my experience with their platform and customer service. Did you know you only have 30 days to decide if it’s working for you? If you take longer, they keep all your money. Not only that, but if you feel like you are being mismatched because of their algorithm, it’s nearly impossible to get THEIR permission to retake YOUR personality quiz. Yup, and you guessed it, is there a phone number you can call or one specific “help desk” you can reach out to? Nope. Just forms and multiple email addresses that seemingly lead to a cyber abyss. Dating can be so tricky. Platforms should make it easier. eHarmony missed the mark on all the essentials, but they will still be spending my money for the next year. What the what???!

This online website claims it will develop a personality profile for its applicants to further its claims that the aforementioned profile will be scientifically compared to similar profile inventories in order to provide a match-making service with a superior statistical rate of success. I can provide expert testimony from psychologists that the questionnaire presented to the applicants can in no way provide a psychological profile necessary to make comparative analysis of subjects' compatibility.

If I could choose "NO" stars in the rating scale here, I would, but unfortunately the lowest rating I can give is 1 star. I agree 100% with the reviews of Kala of Riverdale, GA, Jen of Charlottesville, VA and Mark of Morgantown, PA, in all regards. I wish I had looked at the reviews on here first before submitting my credit card to eHarmony for the 1 year, 3-payment subscription. First of all I did not realize it is NO LONGER a "Christian" exclusive website. Secondly, I too found a connection off the site, and no longer needed the service. I explained I wanted to cancel and they told me as well that I would not get the refund of the remaining 2 payments, but had to instead cancel my subscription and eat the loss myself. And finally, their supposed "Compatibility Test" is a sham, compared to what the Christian based original E Harmony had in place.

I wished I had read these reviews before signing up with eHarmony. I know the matches are based upon women who have signed up in my part of the country, and is further limited to my preferences. As an FYI, I am over 60 and located near a major university in the South-East. I started with 100 mile search range, but soon increased that number. I had a few matches for the first week, and then they trickled off to almost zero. Most of the matches were over 3 hours away. The filters did not work properly. I asked for particular women (white/Caucasian), and ended up with too many who did not meet that simply preference. Well, I signed up for a year, and that was a very poor choice. No refund. I have turned off automatic renewal. My advice is to go elsewhere. Good luck in your searches! I am off to Tinder and Coffee Meet Bagel.

This company is a total rip off -- $300.00 for a 6 month membership - more than 1/2 are non-members - 2 dates I went on walked out and left me a $200.00 bill and texted me thanking me for the FREE meal -- I reached out to customer service to explain I had significant medical expenses and asked not to take the money out of my bank on the scheduled date -- all the agent did was copy/paste in chat and read a script on the phone -- no compassion at all - did not care at all -- only wanted to take my money -- so I am going to my bank and close my account since they do not care neither do I - this way they won't get paid - they ripped me off and I avoid them as much as possible -- poor customer service, poor attitudes, people should be in business if they are only care about the money and not the people themselves -

Unfortunately I agreed to eHarmony’s very one sided agreement for a one year membership. After the first week I discovered that eHarmony was matching me with majority of people who lived completely out of my area, or people I would have nothing in common with. I contacted eHarmony to let them I was extremely unsatisfied with membership and I offered to pay for a month at full price membership because I was extremely unhappy after 1-2 weeks. Their response back was for me to lower my expectations and I was still on the hook for a year membership. I was never part of an introductory offer and I had no idea how poor the membership is. I feel I have every right to cancel and not be held responsible for a year membership.

eHarmony features an automatic deduction to your credit card, then make it near impossible to disable it. End result, high debt and no services rendered. Even after I tried to cancel they still sent my "debt" to a collection agency. Below excerpt from "Customer Service" (grammatical errors are his.) "Please be advised that your subscription was renewed as the automatic renewal feature was not yet disable. The automatic renewal feature is here to provide continuity of service and renews all paid subscriptions for 12-month without any discount." Worst part, I never received a single acceptable prospect from eHarmony, while having dozens on Match. When I tried repeatedly to resolve this billing issue and received contradictory messages and finally a rather rude response by the grammatically challenged "Ivan B." This is a money making machine, and you, the person looking for love are the ATM.

I joined Eharmony for free and couldn’t connect with anyone, then they gave me the 3 day subscription. Two people who I was chatting with were already in relationships (married), and the other one gave me the bird and called me fat. There is a very low threshold for maturity on the site and DEFINITELY not worth $289+ if you are over 40. Stick with the free sites if you don’t want to pay to meet cheaters and bullies. I was smart to cancel before I got on their “financial hook.”

Wish I read the reviews first. Subscription is ridiculously expensive, not satisfied with the application altogether, and they don't refund money. And they call themselves Christian. That is not God like at all. Don't subscribe!!!!

They have the worst customer service policy. I signed up for the 12 month service but only ended up using it for a few days before I found the love of my life without the use of their service. I tried to cancel my subscription since I no longer required it and barely used it but they said that all they can do is delete my account and continue to take my monthly payments. I wasn't asking for a complete refund... I was asking to cancel the last 2 payments since I wouldn't be using the services at all. They weren't even open to that compromise. I have even worked for a company that even if the customer had used 90% of the product the customer could return it for a refund if they weren't completely satisfied with it. eHarmony wasn't even willing to take a compromise of half the cost for only a few days worth of use. They clearly don't actually care about people finding love; they only care about taking as much money as possible from lonely people.

Over half of the profiles I was 'matched' with had no pictures. When I asked for them to include an option to only be matched with profiles with photos I was basically told I was shallow. So I am paying over 300.00 to be matched with faceless matches? If a person wants to keep a low profile, one of the terrible responses I received, then why be on a dating site? Don't waste that much money. Stay on Tinder or Coffee meets Bagel.

You go to eHarmony because they lead you to believe their site is for serious people wanting a relationship. And that they do a more in depth matching process. Neither of those statements are true. Even if you pick the shortest subscription you pay close to $400. There is no way to get a refund depending on where you live. So once you pay you're stuck. You can stop the auto renewal so I am waiting to see if it actually works. Their "in depth matching process" is asking you to choose between two pictures. If you pick the square, you get matched with the others who picked the square. Seriously that's it. And you can't retake the test to see if you get matched better. You can only take it when you renew your subscription??

Signed up and went through the whole, long process. Then the very expensive subscription choices. I chose the shortest one. When I started getting my matches, they really don't match me and most of them are hundreds of miles away. I tried it for a few days and decided it's a total waste of time and money. Cancelled the subscription which they were happy to do but are keeping all my money.

All the reputable sites charge $$, this is no different. I was not impressed in that they sent me men who had nothing in common with me. The test/survey you fill out may tell your deepest knowledge and dreams, but like book learning vs common sense, it doesn't tell you what the other person is really like...I'm country all the way...I didn't get poured with a single one who was also country.

Absolute scam and a fraud. Do NOT give these people your credit card as they will continue to charge you even after you cancel. There is no customer service number to call either. EHarmony is a trojan horse to your bank account.

Well my account had a automatic renewal feature and I ain't good with the dating sites. After a year in with finding really nobody I liked they charged my another 500 for service and wouldn't remove the charge. I wouldn't recommend eharmony to nobody keep your money. It is a waste of time.

First off charging $60 a month for a dating service is ridiculous. But I fell for it and even bought a 6 month Subscription. After 5 days I knew this site wasn't for me and they wouldn't give me refund or even free me from other future payments. What company doesn't give a refund to a customer who is not happy with a product. Especially if the service was a scam. Profiles with pretty girl faces gave me smiles but they were fake profiles. This happen during the trial period just to get me to sign up to a premium membership. Now I had over 2K matches and most the people live over 300 miles and are not very attractive. What happen to all the pretty girls during the trial period? Beware. Don't fall for this crap the way I did.

My experience with E Harmony was not a good one. The site charges you up front, then you are not allowed a grace period. You must cancel your subscription immediately after signing up or you will be charged double the amount and you are not give a warning that your subscription is coming to an end. I met no one on the site that responded to my request.

I live in Reno. Most matches live in Las Vegas. Closest metro area is Sacramento not Vegas. Also Spanish is second most language in US not given as a choice. Also under religion one category for Christian. This is mainly a Christian County why not enumerate. Instead about a dozen non Christian religions noted. Don't plan to pursue this site.

Purchased a one year membership, received maybe 20 messages throughout the year. Even though I sent 5 times that amount of messages to users with no reply. Which is very unusual based off my experience with other dating sites. I requested a refund for the unused months stating the issues and my dissatisfaction... It was declined. Felt the membership numbers are very low so it basically impossible to get a Date or even a reply back to a message. Overall it was a waste of time and money.

They are no different than any other dating site, nothing but lies and dishonesty... Nothing more than a one-night hook up if that. One on One, Face to Face meeting is the only way I will ever meet someone again.

It seemed as if there were more men on the site, and they wanted someone 20 years younger. Plus, I don't know if they really fit the criteria for eHarmony listings. I deleted my account before 6 months.

Like many others, I made the expensive mistake of handing over my credit card details to what I believed was a reputable business. I never would have done so if I'd taken the time to read the numerous reviews left by others who were scammed out of their hard earned money. Do yourself a favor and steer clear of eHarmony. They care nothing about people and will keep every cent they can get from you.

The site advertises a plethora of potential candidates, yet those candidates are not customers. They are only non-paying members that are entitled to reading any messages that are sent to themselves, but are not allowed to reply unless they become a paying customer. This is falsely presenting people as possibilities, which they only are if you are willing to pay and join and if they are willing to pay and join. There is no affirmation that any of the "potentials" are ever authorized to reply.

This company charges top dollar for doing what all its competitors are doing (nothing). And if you want to get out of it you simply can't. You have to keep paying them even if you decide their product does not work. And to top it off, it's seems as if they hire models to pass as prospects because some of the men there are being there for a long time and yet they seemed to be in no hurry to get out of there. I mean, who in their right mind would want to pay that kind of money on a forever basis? Everywhere in the USA a product is returnable if it doesn't meet the standards promised by the owner. Not this company!

This website was very misleading when I had a very honest and very difficult when some men had chosen to not be the person matching their pictures this was not them...I was harassed and called till I had reported this to eHarmony. I had learned a very hard lesson...

How I wish that I had read the reviews here before trying a subscription to eHarmony. Not only were no matches provided that were remotely close to my preferences/profile or even geographic location (which makes me wonder why they put you through answering so many questions if there's no incentive in terms of them providing you with a match), but they don't honor refunds within 3 days, stating that I live in a state where that part of the contract is not applicable. What?!?! I asked for a refund within 24 hours and was told "no," by eHarmony. This company is a total scam, if you ask me. I disputed the charge with my credit card company based on eHarmony not delivering what they claimed and thank goodness, I was able to get the charge reversed, but KEEP FAR, FAR AWAY from eHarmony.

EHarmony is a complete ripoff. I decided the next day that it was not for me. I contacted them for a refund and they said no. Told me my state does not have a refund policy. DO NOT SIGN UP FOR THIS SERVICE!

This site is not as a good other dating sites by far. They are very expensive to begin with, and the experiences I’ve come across with men are very inappropriate. When I reached out to customer service to bring to their attention the issue I’m having and wanting a reimbursement after not even 2 full weeks of being on there, they denied my request. I have been on Match in the past and even free dating apps, such as Bumble and would recommend them over eHarmony any day.

I cancelled my service due to not being satisfied with the website. And they are STILL billing me. They have no customer service number and only can be reached via email. AVOID AVOID AVOID! This website is a scam.

I was in disbelief what a scam eHarmony is. They may have been a good company before. I don’t know but honestly it seems like they shouldn’t be able to operate and should be investigated for unethical business practices. Like so many others on this site I signed up for 6 months, decided after literally a few hours the site was not for me due to lack of matches and I hated that I couldn’t search for my own matches. What ensued was hours of frustration starting with no way to call a person or even a robot. I then requested a refund and was told no.

eHarmony used to be a great online dating service for those that were serious about dating and wanted to refined ability to control who they saw for matches and get ones that fit them well. It was always expensive, but the quality largely made it worthwhile - at least when I last used it five years ago. Ufortunately that dating service doesn't exist anymore. eHarmony has changed many key features to make their offering considerably less useful and not remotely worth the money. For one, they changed the icebreaker function, which used to be a good way to gradually get to know someone, and made it much less useful.

After using their service for 6 months and spending like 250 dollars I canceled the subscription. There was no match or even a date because all the guys on there were either interested in casual dating or just looking to get laid. Then about 8 month later I get another charge from them for 550 dollars saying I never canceled my subscription and even though I have not used there services in months I will be charged that money. They are the worst company I have ever had to deal with. I am a single mother trying to make ends meet and now I can’t pay my bills because that stupid company just stole over 500 dollars from me!

Updated on 06/05/2021: I am writing this second review about eHarmony. I signed up in April, today, after 2 months, they keep charging me but they have NOT sent me any new matches. They keep sending the same 2 profiles right from the beginning. How can they rip off customers if they can't provide a service and a website accessible to the customers? They are just stealing money from people in total impunity. CP

EHARMONY ARE CROOKS!!!! DO NOT SIGN UP! I made the mistake over a year ago (Sept 2019) and after 6 months of NOTHING happening, (having paid $377.47 for that waste of time) I wrote to the company and told them their "system" was not working for me. Their "promise" of free months if not successful never happened. I CANCELLED my account and never heard another thing from the company.......until I was billed $287 in Sept 2020! I immediately contacted the company and told them I had cancelled my account and had not corresponded with anyone since. No emails from the company, etc. I was told I must log into my account. I responded that I could not, as I had cancelled my account six months previously!

I went through the eHarmony application process and thought I agreed to a one month subscription. I am 77 and careful with my budget. eHarmony charged me one of 3 nonrefundable payments of $120 the next bday. I emailed immediately and was told essentially... Too bad! This is nonrefundable because your state does not have a 3 day period to cancel a contract. My research says Washington, where I live, does have a 3 day cooling off period. Even so, how slimy to be unclear about what one is agreeing to and refuse to refund the money the next day.

After paying well over $300 for a years' subscription eHarmony has not provided one single person that I would be interested in meeting. I have opened my search up to the entire North American continent and still not one single man has revealed himself. I thought maybe Covid is keeping people off the site. Now I think eharmony just doesn't have the membership that other sites have. I would not recommend eHarmony to anyone unless you want to waste your money. My membership will not expire until the end of this year. Big deal. I thought time would help but now I doubt it. I feel like a marooned single woman on a deserted island.

Overrated. Expensive. Regardless of the compatibility questions and matching. I would not sign up unless you are okay with paying out of your nose regardless of the outcome. They will not refund (understandable to a certain degree) or cancel future payments (what?!!) even if you found someone and dating exclusively. I’ve been on it for less than a month, have a year subscription which also caught me off guard because I only wanted a month, 3 at the most. I was okay with not receiving a refund of $119.70 but they just emailed me to say I still owe them 3 more installments to pay for the year. This is all about making money and nothing else.

I wouldn't even give it one star. Worst site ever. They charge you a TON of money and want to offer you packages that are a year or two long. First, most people I know including myself aren't trying to be on this site or any dating site any longer than they have to. So only offering an ungodly high monthly package, their only other options are 1 or 2 year plans which are still really high! Again who is trying to be on a dating site for that long! Ridiculous. Then when I finally did sign up there are almost never any new matches, it's the same people all the time.

I totally agree with all the other low ratings people have given here. Everything bad they have written about with this online service is true. My only wish was that I saw these reviews before signing up. Now, even with 50% off, I am out $225.00 and nothing to show for it. There is no reason why certain states cannot opt out within 24 hours of signing up. A total scam. I tried to give no star and it wouldn't allow me to continue.

The trial eharmony site had numerous matches, etc. However the paid site had none (zero) matches, etc. for over 6 weeks! Other sites, paid and unpaid had hundreds, some of which were interesting and worthwhile. It is my opinion the eharmony is a scam. There is also no money back.

They do not honour customer service, are rigid with their ridiculous policies and above all, the service is irritating to use, isn't user friendly, and you get to see the same handful of people, on a loop, for months. RUN AWAY FROM THIS COMPANY.

Eharmony is predatory! Last year I realized I didn't want to use it, and they refused a return of any money even though I literally used zero of their services. They at least said they'd make sure it wouldn't auto renew. A YEAR LATER (I'm happily taken without the help of this site) I get a random email thanking me for renewing. No warning, just a bill! I contacted them explaining one of their employees said they'd take me off auto renew, but they said they could not help me, and I owe $300!!!! This is so predatory! They are saying there's no way to get a refund. Reminder, I've never used their services, and already paid $250 for the "accidental" sign up last year. DON'T USE THEM.

I felt like it was a mistake when I signed up. None of the guys live in my area, and I had zero in common with their "matches". They were as far as across the country. Also, most of them just wanted sex. I tried to cancel and sent a letter. They never responded. I sent another one. They then said I was stuck in the contract and there was no way to get out of it, so basically I'm losing $70 a month. They told me to enjoy the product that really is pretty useless as I have no connection with these guys, and I'm not traveling from Washington State to Philadelphia for a "match". My friends have all had similar experiences and couldn't cancel as well. They're like a cable company. Avoid them like the plague.

eHarmony is like any other big business that puts money over people. Their customer service is robotic, sending links with legal jargon and no one will talk to you. I signed up for a 6mo subscription, and at the end they charged me for a 12 mo premium renewal. I was not notified of what the charge would be before. I did not want to renew, so asked if they'd at least just charge for the 6mo. I only got the link with more legal jargon. I will never use them again. Very disappointing, they do not uphold their values.

I have read many one star reviews that tell me I'm not the first victim. If there were an option, I'd select zero star. I really don't need to go into detail. Most of the other victims have been screwed a lot worse than me. It's about auto pay and auto renewal. They get you hooked and won't let you go. Imagine yourself starting down a steep slope by a worldly need for company and friendship and every time you touch earth, a hand comes out from below, reaches into your pocket and removes all your worldly resources. This is not only a scam, it's a horrible insult to the human race. I am hoping this organization goes out of business. It does not deserve to exist. There are many ways to find a partner. This is not one of them.

I reviewed the service agreement before signing up, checking to see what my cancellation options were. The terms indicated that I had three days to cancel and get a full refund. I decided to cancel during those three days. I was informed that I could not cancel because of my state of residence. Turns out in another section it states that only 11 states are able to take advantage of the three day cancellation option. This should have been stated directly in the description of the three day cancellation. Very misleading, deceitful, and unethical, imo.

I used the site for a day and asked for my money back. They refunded my money within 24 hours. I disagree with the reviewers here who claim that eHarmony refuses to refund the money within the cancel period.

EHarmony is the biggest scamming dating site on the internet. They do not offer monthly subscriptions. When you click on the buttons for payments you are automatically billed without knowing how much you will be charged and you will be unable to do anything about it. They are scammers! Even contacted them three minutes after clicking and they refused refund. PayPal sucked at helping also! Waste of money. They only have 10 people to look at for $418 subscription! Rip off!!

I joined both Match.com and eHarmony. eHarmony is a big rip-off. Only three matches in a month compared to 15 on Match. And the matches were of no interest to me at all. It's expensive and exceeding disappointing, and no way to get a refund. I'm stuck with monthly fees for a year. Totally stinks. DO NOT SIGN UP!!!!

First, I would like to acknowledge that my hubby & I met on eHarmony, best decision of my life BUT, the reason I gave one star is because eHarmony's customer care is the WORST experience we have ever experienced! Ralph forgot to remove the auto renew feature from his account, it has been over an year since he logged in. So when we received a charge of $527.16 on our credit card statement, we contacted eHarmony right away. It's obvious the account was not just hidden but dormant for an year. We would understand if we had to pay a penalty of say 3 months subscription but $527.16 plus rude customer care is pure disgrace!!!

I signed up with Eharmony in December 2020 for a 1-year subscription and received about 25 matches in December, and less than 10 new ones in January. By mid-January, I realized the matches were not appealing and I asked for a refund. The ones they sent me looked like they could be old enough to be my father or grandfather. Most of the pictures and profiles of my matches were so bad, I doubt anyone would want to connect with those men. On the other side of the scale, the matches they sent that looked decent never sent me a note and never responded to my notes to them.

I came to eHarmony fed up with fake profilers and scammers thinking they must hold the magic key with their quiz. By the time you finish, you're exhausted and they won’t give your results until you sign up. When I saw the first three months half off and a $30 range price I thought it was worth it. You can cancel at any time they say, even better. It took a week to realize it was a mistake and I tried to get my cancellation. Unfortunately the fine print was two days to cancel and the first three months half off was for a year’s contract!!! They refused to give me my money back.

Eharmony reached out to me by email offering me a free membership. I clicked on the link and proceeded to spend up to an hour of my time filling out the profile with all of my information. I am then barraged with 50+ messages from compatible men leaving me messages and I am unable to view any pictures or communicate through messaging with a single one. I contacted Eharmony and they said that I would need to purchase a membership to view the images or respond or send messages.

I originally joined for six months in July 2020. With no real prospects of connecting with a potential partner, I emailed eHarmony advising I wanted to discontinue. I logged into my account & I opted out of the automatic credit card renewal. I received an email from eHarmony advising I missed the cut off & that they would be charging a 12 month renewal of $568.80. I advised them that I am a single parent & that is a week's wages for me. PLEASE CONTACT THEM WELL IN ADVANCE OF THE RENEWAL DATE & If you opt out, make sure you get a reference number. I have cancelled my credit card. I would rather the inconvenience of having my credit card re-issued than paying for a service that I have no intention of using. This company is ethically questionable in my view.

So I found a misleading ad saying eHarmony would be at 22 dollars a month for "trial". I am not on any dating sites, but I thought hey 22 dollars one time... There was no visible contract as they took me through their process. I created account, and logged off within minutes. I had contacts who did not look legit. I realized this is not for me. I asked for a cancellation. They said me that I was now under contract for a full 12 months at 120 dollars for 3 months (that would be 40 dollars a month) and with no trial, and then they state clause denying for some states. Since my payment was through PayPal I was able to put a stop payment. I never logged in again, but they still send me emails demanding my outstanding balance of 480 dollars. This is a scam! Please make sure you visit other forums, their FB page. I truly hope I can save a few others from this experience.

I signed up for a three month trial and discovered pretty quickly that the free sites are much better, so I cancelled my membership but didn’t realise that the auto renewal charge is something they sneak in small print!, One year later $349 out of my account! What the! I asked PayPal to refund. They are just enablers, eHarmony said no refund even though my membership was cancelled a couple of weeks in, as auto renewal wasn’t cancelled. Bear in mind they put auto renewal on. I had no idea. Such a bad way to run business and scam people.

I am currently trapped in a subscription for a year, thinking this was one of the top sites for finding a soul mate. I spend more time on match.com. I don’t even log on anymore. I just check the disappointing emails they send with disappointing matches. It’s too slow for my generation (I’m 31). I have not met anyone or video chatted. It’s just taking out monthly payments for nothing. They do all of the personality testing in the beginning but after that it doesn’t seem worth the money. They even send me the same matches over and over again. I’m sure they’re just as tired of seeing me as I am of seeing them. It’s likely different for everyone so feel free to try it if you like. I’ll be on match.com where I’ve video chatted with 2 matches and exchanged numbers with 5 matches in the same time. Good luck????

I agreed to sign up with Eharmony after reading their advertising for a 1 month free trial. After agreeing to a paying $359.40 for membership, I found there were only 3 possible matches for me; all of which were totally unacceptable. Within the 3 day cancellation period posted: "3-Day Cancellation. Regarding the Premium Membership, you, the buyer, may cancel the Agreement, without any penalty or obligation, at any time prior to midnight of the third business day following the date of this Agreement, excluding Sundays and holidays. To cancel this Agreement, you can email subscriptions@eharmony.com or mail a signed and dated notice, or telegram, which states you, the buyer, are canceling this Agreement, or words of similar effect". My request was refused. I have contact the BBB, etc. BEWARE!

I was shocked to only see 12 people matched up with me, in the NYC area without 60 miles and it didn't matter whether I selected people who were 2 feet tall all the way to 8 feet tall and completely opened up all criteria, the number of people did not change. They ask you 20 mins worth of questions and charge quite a lot, which seems like it would be a quality site, but it is not. They will not provide you with a refund, so think carefully. Very bad experience and disappointed.

I would give 0 stars if I could! Grab a tea or something stronger, it’s a long one ????

I signed up to eharmony.ca as I live in Canada. I realized that there are limited options on this site. I read their cancellation policy and it states that within the first 3 days if you cancel you will get a fully refund. As such, I wrote to them and asked for one as they said to do. A customer service representative wrote me back to inform as I'm Canadian I'm not entitled to the full refund as stated in section 12.c of their cancellation policy (which is not marked in that section that Canadians only won't get their money back).

I wish I had read the recent reviews before joining eHarmony. EVERYTHING others have written negatively about the site/service is spot on. My prediction is that they’ll be out of biz soon. They’re desperate for subscribers, locking you into unreasonable time frames, and won’t refund your money even after a few days.

Signed up for this site two years ago, after being swayed by the gimmicky commercials. I had tried other free dating apps prior to eHarmony, and I have to say eHarmony is the biggest waste of both time and money ever. For one thing, the site does not differentiate between the people who have a free weekend and the actual paid members. So, you might very well end up "matching" with someone who does not even use the site yet their information remains in the system after their free weekend is up.

There's no way to go month-by-month with your subscription. They trick you into at least a 6-month "contract" and then REFUSE TO CANCEL YOUR SUBSCRIPTION, saying you agreed to be charged every month even if you don't want or will no longer be using their service. I had to change my credit card number to stop them from charging me. One month later, ZERO dates, and I'm out over $110.

I wish I had read more reviews before signing up for eHarmony! I signed up for the free membership, in which you cannot see any pictures, respond to messages, or really even explore the site. I decided if I was going to try eharmony I needed to sign up fully. I reviewed the terms and conditions, which say you can cancel within 3 days and receive a full refund. Unfortunately, this is only true in some states - this fact is included in the terms and conditions, but not made clear.

There’s little difference between the paid and free version. The algorithm is garbage. I was matched with my opposites. Horrible. It’s wayyy overpriced for terrible service. They don’t honor the 14 day grace period that is on their site. After 3 days of nothing, I tried to cancel. Sure, I could cancel, but I am going to be billed $223.00 for nothing despite the posted 14 day “cooling off” period. They refused to acknowledge the lies on their site. They just kept saying that they would keep my account open and add 3 extra months to my contract. What part of “Please cancel my account” is confusing.

Joined eHarmony for a 6 month term seeking a relationship and immediately within the first day, I knew the site was a huge disappointment. Tried to invoke the 3 day cancellation but that is limited to certain states. The only way to communicate with customer service is via messaging as there is no phone number and they might get back to you with some generic nonsense answer in a few days.

Worthless. If the match is scientific then we should be similar. They should be looking as I am, no interest. No one looking. No one in my area. One response was liberal which means matching did not work, other than that no one I emailed responded. No interest. Not any. This site charges you fortune. You're stuck paying for 6 months and they do nothing and I mean nothing. 4 months and one poor response I call that nothing. No one in my area and no one I would be interested in. this site is worthless

The company reached me out with solution for my concerns and I am fine with offered solutions. I will still double check if correct actions are truly taken and no additional charged are made in the next months and account is completely canceled. For now, I am satisfied with quick response to my issues.

Turns out that eHarmony is only able to provide matches based on geographic proximity in the US, Australia, the UK and one other country. For those of us living in any other country, it is NOT possible to select matches within a certain distance from where you live, making it virtually useless as a dating service app. For example, I live in Colombia, and I was getting matches in CA, AZ, Russia, and as far away as the Philippines! Halfway around the world! Of course in and of itself there is nothing wrong with this, AS LONG AS IT IS DISCLOSED and made clear when you sign up for the service. It is NOT clear at all. The simple expectation in today's world of on-line apps that you will be able to select matches according to geographic proximity when you purchase a premium subscription is simple common sense.

This company only cares about collecting your money. They don't offer 1 month trials like other sites do, so you are forced to subscribe for 6 months minimum. After using it for 2 days I realized I hated it. But guess what, they refused to refund me and they couldn't care less that I wasn't happy. So basically they don't care if you like the app or not, if you used it for 2 days or 2 months, they will not refund you no matter what. Beware and st.

I am working my through college later in life, as the luxury is now becoming available to me. I hang out with lawyers, doctors, engineers, and have never dated someone without an education. I’m bright, hence the people I associate with. After a nearly three year dry spell I tried looking into eHarmony. I didn’t think they would say I only match the lowest bar on their site, such as construction workers. The language was so bad. So so bad. I didn’t want any of them to say hello, which probably wouldn’t have been spell checked and said hello. They were utterly sexist giving male and female roles to a relationship (of which apparently I fill both). Also, when living in a major metropolitan area, and not even 35 yet, only having 45 bad matches on the entire site. Yea. I canceled before giving them cc. At least I saved myself that hassle.

I am an advanced degree LAW student in Chicago and also teach a law class in Chicago (ironically, as stated on my profile -- so they know this) in the state of Illinois. These jokers won't honor the 3 day policy as required by Illinois law. Thankfully, I have contacts at the attorney general's office as well as at the Chicago Times so I will be alerting them to this unethical, illegal, and immoral behavior in times of Covid. The amount of money they took from me will NOT be worth the hassle of bad press and lost revenue.

Joined Eharmony as a premium member very recently. Two days later decided it wasn't for me due to a serious lack of people on this site. Asked to cancel my membership and for a full refund. However, despite only being a member for two days, they refused to refund me and instead attempted to charge an extra £22.00 bringing the sum total to £66 - claiming it was compensation for their matching system??.. What?!?! On reviewing their T&C's to find their 14 day cooling off period, it's very dodgy and you have to look hard in different sections to find the small print which says they 'may' charge a reasonable amount for their compatibility checker. What a sneaky, and underhanded way to do business. My advice would be stay away! NEVER AGAIN.

I signed up with eHarmony and was very disappointed with the services. Services certainly were not as advertised. I canceled and closed my account within 24 hours after signing up. Regardless, eHarmony made two unauthorized charges against my credit card, and they will not give me a refund. As a result, I since filed a complaint against eHarmony with the Better Business Bureau.

there is no slick matching system there but you can just contact anyone and it's up to you to see how well you click (just like it's supposed to happen in real life). You can easily do it because most ladies tend to respond or contact you first. Moreover - I should have put it first - their women are gorgeous inside and out. I was hoping for something like this on Eharmony, but it turned out to be the exact opposite and completely useless.

I recently gave this site a try. I had heard good things from a friend (one friend) and I had also heard that online dating had picked up with the lockdowns. So, I signed up after googling if they have a cancellation window where I would be able to get a refund. BIG MISTAKE! After looking through my matches, I just didn’t feel it was the right time to try this. I feel like people are not trying to shell out $269+ right now with a difficult economy. So maybe they’re all on the free or cheaper sites? I spoke to an eHarmony representative via the chat option and she was so rude. She took forever to respond and was very condescending.

I was really disappointed. At the time I joined several years ago I was a Christian. Turns out guys go on eHarmony to sleep with Christian women because they're less likely to have STDs. Two guys I met were likely sex offenders from their very creepy behavior, such as being very handsy, wanting me to touch their clothes, to ride in their car, or choosing a meeting place next to a hotel. One brought his toddler to my house for a date, spent the whole night being annoyed with the child and then wanted me to have sex on the sofa with him when the child fell asleep!

Having used free service decided to join but after realizing the way they take money and increase the monthly fee I cancelled right away, they are now charging me £65 for a report I could see while free and can’t see as a cancelled member.

I joined for six months in the Spring. In May I opted out of the automatic credit card renewal. I never received another email. Then, in October, there appeared a charge of $568.80. They said I did not opt out. I know I did but have no proof. I was on a second dating site and I opted out of both of them on the same day. If you opt out, make sure you get a reference number.

I joined eHarmony recently on a whim during the pandemic. Within 10 minutes I thought I made a bad choice, and I tried to cancel my membership. I contacted customer service. There is no available phone number and so I could only reach out to them via email. There is no prompt effective communication. I received my response in about a day and a half. I did not use my account at all and do not plan to use it. They didn't care and could not honor refunding me the $40 something dollars. Atrocious and greedy! I would never recommend this dating service to any of my friends or family. I should have gone back to Match or tried Hinge.

I just joined this site after seeing commercials on how great it is. I’m a 65 year old very attractive woman who lives in the metropolitan NY area. I spent a lot of money on joining this site. All the men are over 60 miles away, the same men are on every day and absolutely no one has liked me. I have been on other sites with a lot of attention from men but not one person is interested in my profile. Sometimes I feel like it doesn’t even exist. It’s a major ripoff and when I asked for a refund they said to change my search parameters. I expanded my search parameters and still nothing. Very frustrating. Stay away!!!

I joined eHarmony and was charged $23.29 for membership 8/22/2020. Subsequently, I was charged $23.20 on 9/22/2020. I tried to cancel membership but was advised I could not do so. BEWARE when you sign up; although they tell you how to cancel, they will not allow it. To add insult to injury, although it is only 17 days later, when I attempt to access eHarmony I get a dialogue that instructs me to accept their ¨Tracking Technologies¨. There is no provision to ¨not accept¨ and when I do not click on ¨accept¨ I am not given access to my ALREADY PAID account. They should give access or refund the fee they charged!!

I thought I would give eHarmony a chance in looking for a long term relationship as I don't go out much because I'm a parent and I work. I ended up meeting a gentleman who turned out to be married. I found this out when I did a background check on him. I presented the evidence to eharmony in hopes they would remove his account because I thought eharmony was for singles or divorcees looking to meet a decent match and settle down. Turns out eharmony lets anyone become a member even if they are married. I paid $300 for a subscription only to find out eharmony is no different than the free dating sites.

I signed up for eHarmony to look for a significant other and man was I disappointed. I read the terms and conditions and agreed to pay for 6 months thinking a lasting relationship was an investment. Once my account was set up, there were over 200 matches that I could view. I was only interested in 2 of them. The first one ghosted me and the other seemed really sweet, so I spent a few hours messaging them. The second day of messaging, my phone told me their full name and I decided to look them up. To my horror, they had been jailed less than a year ago for inappropriately touching several minors between the ages of 12-14. A police report also said they had a record of doing this several other times on top of that!

I decided to have a look at eHarmony by buying a 3 month membership. Before the 3 months was up, I shut off access to my profile. eHarmony has renewed my membership for a year, and charged me $550. I contacted them very soon after this was evident to say that I did NOT want to remain a member only to be told that I was stuck with the membership until September 2021, and they will NOT issue a refund. I am not impressed with a company that has a no refund policy.

Please do not waste your time, effort and money! I think that loneliness has impacted most people, in some way or another, especially this year. But I decided to join a dating site, and someone suggested eHarmony. I joined, and I had a flurry of messages. Some weird (had to block), some (I think) from genuine fellas, but not the type of fella that I felt I would have a connection with (even though the eHarmony personality match was high), or indeed found attractive. Also, the majority of matches were over 100km away!

If you forget or fail to correctly cancel after 6 months they auto renew your membership for one year!!! 600$!!! No notice is given!!!! Do not use this site!! No help given when you contact customer service!!!

We paid for a 3 month subscription for my daughter. After the three months were up, they sent an email notice that if you did not cancel the subscription, they would automatically enroll you in the premium one year membership. This email, unfortunately, landed in her junk folder. The one year membership is $587! She talked to them and they refused to prorate it. No refund is available for this situation. She had already stopped responding to the myriad of strange messages that she had gotten from odd eHarmony subscribers.

I paid the most I've ever paid for any dating site, thinking that my matches would have more potential but nothing. 80% of the accounts have no photos and no one local. I would NEVER spend my money on eHarmony again OR whatever service you use, do not allow them to commit you for a year like eHarmony does. It's trash and a waste of your money. I've had better results on the free dating apps.

I have tried several different dating sites which matched me with appropriate dates. All of the others allowed a trial of 1-3 months. Someone told me eHarmony was a better site so I tried. They only allow an option of 6 months and it is more expensive. I thought this might offer me a higher quality of dates but I was very wrong. In two months I did not have one appropriate date. I explained this to customer service saying I wished to cancel and stop my payments but they refused to comply. I found 3 other dating sites that had much better customer service.