eHarmony Reviews

I signed up with eHarmony for 6 months since that seemed to be the shortest sign up time period available. I would be considered to be an above average attractive, educated young woman and after having been on the app for 2 months - I have yet to have a single date. 99.9% of the people who contact me are those with VERY different sensibilities and not compatible. Most of the messages aren't even actual sentences but rather eHarmony generated auto questions.

This is from a customer who used Eharmony close to 10 years ago, then returned four years ago and has used it the past 12 months. At one time, I loved this site. It helped me to meet someone who has remained a special part of my life, and I literally can't imagine my life without this dear friend in it. I was a real believer. Then I returned to using Eharmony one year ago and was appalled. The site is rampant with fraudulent, scammer profiles. Matches would be pulled constantly with emails sent advising that it was deemed a suspicious or fraudulent profile.

I had a paid membership on this site for two months, from approximately February 15, 2019 to April 15, 2019. I did not renew thereafter but my profile was still active. Today they closed my account for unknown reasons and sent emails to everyone I ever interacted with that I am some kind of scammer. Well, I soon found out the reason, it seems that a woman I went out once seven weeks ago fabricated some kind of story about me because I did not call her back. I know because she wrote me to gloat about it. I could care less that they closed my account, it is a terrible site with few matches less than three or four hours away, but impugning my character to others with no factual basis is too much. These people are the worst.

So I signed up for a single month and decided I did not like the platform and would not be renewing. Six months later to the day, I was charged $34.99. My first thought was that someone is using my card. How could this be? I contacted customer service which is a true misnomer, there's no "service" anywhere with this department. They take a long time to get back to you and don't fully address your questions so it takes over a week to get any real answers. Apparently, everyone who signs up, regardless for how long is put on auto renewal. eHarmony says this is to "ensure continuous service". They provided me with a link to their ten page Terms of Service stating that "all customers agree to this policy", essentially saying that I should have seen the tiny snippet buried in ten pages of legalese that says unless I disable automatic billing, I will be billed again and it's pretty much tough **.

I have been using eHarmony over a month now and have had only 2 matches that I've liked and neither moved past the initial chatting stage. All of my matches were either not someone I'd consider dating or they were super religious (which I am not). If you consider yourself very traditional and very Christian, this is the site for you. If you are not conservative/religious, stay away. You can't even browse matches other than the 3-8 they give you a day, so tough luck there. The worst thing for me is when I tried to cancel and because I signed up for a monthly subscription, they wouldn't cancel until my subscription expires. This is really, slimy!!! I ended up canceling my credit card. If you do use them, use a gift card or something like that to sign up. I've had much, much better luck on free sites.

After a painful divorce, I decided to put myself back out there after it had been a while. After an intense questionnaire, I was only matched with 2 people. Really? After that long quiz and a pricey membership, that’s all? I even live near a highly populated metro area. I talked to 1 guy for about a month. Any time I mentioned us meeting up he kind of dodged the question. I started to wonder if this guy was legit, married or something. Somehow he let it slip that he knew my full name and everything about me. How? He admitted he hacked into my account! He said he works with security fraud and did it to make sure I was a real person and not a fake profile because he had been catfished before. That’s still not okay!

I spoke to a friend that used eHarmony several years used eHarmony (BTW, she did not someone from EH), so she said, "Save about an hour or so for the questions that eHarmony will ask!" So last week I did just that... then I register, start the questions excited about the possibility of finding as one of their founders says... "REAL"... BTW, what a joke... I pressed onward with the general profile Q&A, entered several REAL up to date pictures, REAL email, etc. and then the following additional BIG RED FLAGS started to occur...

Well, I had a very hopeful heart that eHarmony was going to aid me in finding someone to share the remaining of my life with. I had heard a lot of positive stories about people finding their love partner on eHarmony and since it was a paid site I thought it would be even better to find someone who wanted to make a effort to find happiness and love again. Boy, was I dead wrong. What I mean is with the expectation of two decent guys all of the others were out for one thing to have sex. I stated in my profile on the site that I was looking for someone to have a long meaningful relationship with and was not looking for a one night stand. I thought stupid me that people looked at your profile with some of the same feeling as me.

Don't waste your money on this service. It provides no added value over free dating apps. There are lots of "free" user profiles who don't have access to communicate but are sent out as matches regularly. Unless you live in a major city such as NYC there likely won't be sufficient active matches to connect with.

Being one of the most expensive online dating sites it is frustrating to pay the money and then be matched with people who are trying for free and can’t actually communicate. And these people taking advantage of the free trial? Numerous scammers! A network of scammers from Nigeria and Turkey target woman on this site (and I’m sure others) to get money. I unfortunately was targeted numerous times.

I read these reviews and I am here to say I have had a very positive experience. After 3 months of sifting and going on dates I found my perfect match. We have been together for 2 years and we are 3 hours away. "Imagine that”. I have never felt so happy in my life. He was definitely made for me. I have tried a million other dating sites and got nothing but junk and a lot of catfishers so this was a big relief to finally find the man of my dreams on eHarmony. We are planning our big day soon and getting ready for our transition. I would recommend just sticking with it and God will send you what's for you.

Eharmony puts people on their sites without knowledge that most of them are catfishers, the people that I spoke with either never responded or they were not real profiles. Very discouraging and no one in authority to speak to AT ALL! I asked for a refund and since it was past 3 days they would not give it, how would anyone know that it was a waste in 3 days. HOW can you possibly sleep at night knowing that people are being taken advantage of. The people that I reported WERE ALL TAKEN down, by you. I knew it and you didn't I again ask for a refund. This was a terrible experience and once that has turned me off from ONLINE dating forever. Please reconsider you have totally taken advantage of me and I am sure for other woman who don't know to report people.

Signed up because a trusted friend recommended eHarmony. I live in a city with 10 million people, yet I'd only get paired up with guys who lived 5 hours away or more - some of them 10 hours away! How are you supposed to date someone who lives so far away you'd have to drive 10-20 hours for a date?!? And, even if they had lived closer, there was not a single one who even caught my interest. (Tried Match, went on many fun and interesting dates.)

I used eHarmony several years ago and had such a positive experience. So when I decided to try online dating again, I definitely wanted to use eHarmony again. It was bad from the get go but I wanted to give it a fair chance so I used eHarmony for a couple of weeks. I finally got one match that I actually decided to share my number with and it was very obvious it was not the person and was extremely scary. I was definitely dome and was fine to cancel and pay for the three months already paid for about two weeks of "service " but they won't stop charging me.

I keep receiving emails deposited to my spam monitor telling me that I have matches and I never registered for this site. I have emailed them twice for them to remove from their email list and they have not done so as of yet.

I thought that E-Harmony would be a good place for online dating as you have to pay money to be on it - so less chance of BS or hookups (like Tinder, Bumble, POF). What a joke. Barely any matches, so I was asked to broaden my search perimeters. Then I started getting flooded with bizarre matches from all over the world. When I would click on their profile, I discovered they hadn't even filled out the profile - yet we seemed to be "100% compatible". Then there was the fact that in a two week span I had over FIVE termination notices for some of my matches... and I reported one as it was CLEARLY fraudulent. One guy even sent me ** images after telling me that he was just getting ready to spend the day with his family (since family meant so much to him). What a joke!!

I found a Groupon for a 3-month membership to eHarmony. It was a great price, so I gambled and went for it. When I signed up they asked for a credit card (first red flag) even though the 3 months was already paid for. I went ahead and entered a credit card I rarely use, then set a notification in my calendar to cancel membership before the 90 days were up. I won't get too much into the quality of the matches, but suffice it to say I wasn't impressed. I date quite a bit, but found no one of interest. No biggie, I'll just cancel, right? NOPE. I tried to cancel (actually only one month in to my ALREADY paid 3 months) and they said I couldn't, that I was committed to paying for six months. When did SIX months enter the equation?? I contacted customer support and they said the Groupon was for a discounted first 3 months of a 6 month contract. Wtf are you talking about? NOWHERE did it say anything about 6 months.

I was first directed to eHarmony from a website that listed "free dating apps". While you can make a profile, you can not view other members photos unless you pay. That alone might not be too bad for some, but then, you also can not message people unless you pay! So, the bare minimum you can sign up for is 3 months, and in that time I only ever had 1 conversation and about every 2nd profile I was presented was one no longer in use! Please hold onto your money, these guys don't deserve it. Attached are also screenshots of some of my matches (with informations omitted to keep identity), 1 shows I had been matched with the same profile twice (not only time this occurred), the other that we have "100% compatibility" in religious views, yet I am agnostic.

eHarmony has subscriptions but you cannot even try it out. The shortest subscription is 6 months. If you do not like it you cannot get your money back. You are stuck. The matches and people are not better quality than free apps. I understand men on free apps get a lot of fake profiles but if you get good at avoiding them then paying for online dating really is pointless. Dating is expensive enough. Anyway, when a service won't allow you to be refunded in my opinion they are thieves. I am ready to be done after less than a month but I am stuck for 5 months paying a lot of money for nothing. DO NOT BOTHER with this website!

The existence of eHarmony is a conundrum. Since their advertisements were proven misleading and false, and their algorithm junk science, what is the point of paying for a service of which there is no proof actually works? You don't even need to answer their questionnaire anymore or go through their ‘system’ of responses to interact with people on the website. And then you pay money to allow a company which has been under fire for making misleading claims to choose who you get to send messages to? None of it makes sense from a customer perspective. You’re definitely better off going elsewhere with your money.

In the first month it's ok because there are a few matches that look ok and will talk to you but that runs out rapidly. I took a 6 month plan with 3 $50 payments. You can get rejected a lot cheaper on other websites. There is nothing special about this website to be worth 3 time the expense.

Unfortunately, there seem to be a lot of fake profiles. Plus, Customer care is almost non-existent: it is impossible to contact them directly but the range of FAQs is limited. It feels like my experience on this website was a waste of money and time.

I signed up for a 3 month contract and was charged 176.00. Before the 3 months was up I choose not to renew but EH charged me again. I called customer service but they would not issue a refund so I am out another $176.00. I set the match parameters within 100 miles and they sent me matches from across the country and even Canada. When I called customer service they were of no help and honestly they do not care if you leave. They are all about your money and cannot deliver what they promise. Never again will I use EH.

This is the worst company ever. You call in for customer service and they cannot provide that. Cody ** in customer said he is the only guy that could help me saying he was the CEO. This company matches you with people who you would never date. I’m pretty sure the CEO doesn’t work in customer service. I would hope he would never treat anyone the way this Cody guy treated me. False advertisement.

I was a member for quite a while until I could not access my profile. I contacted their Customer Non Service (Thanks Clark **!) Dept and was given the runaround. They could not solve my access problem and kept telling me it was working fine. They then told me to change browsers, delete cookies, change emails, etc. Being that eHarmony was the only site giving me trouble, out of dozens that I access, changing browsers just because of them was a ridiculous idea. I did try a couple of others with the same results. I finally had enough and cancelled my membership with one of their online C(N)SRs. As I said before, it's a great concept and I met some very nice women on the site. Just don't get involved with their pathetic Customer (Non) Service Dept!

After I complained about eHarmony thru bbb.org because their unfair treatment to me, they told me to upload more photos and redo my profiles to get more matches and I tried my best to make my profiles better but then they gave me all dead and fake profiles created by themselves. I joined this club for more than 2 years but I most of matches gave no response and some of my matches gave me temporary response and when I asked for their WhatsApp phone no. they stopped replying to me because I think eHarmony don't have more phone numbers to give out as fake WhatsApp numbers with permanent fake WhatsApp profile photos.

Don't waste your time or money! I've read the reviews and based on my own experience, all are true. All my matches were WAY out of my radius preference. Tried another site and found a lot of matches that live close to where I'm located. No, eHamony, I do not wish to change my distance preference!!! Step up and find more matches that fit MY preferences! Thank you for nothing and have a great day~ 03/2019.

I subscribed for 3 months & I closed my account after one month. I received multiple messages from fake profiles with the same message. They all say they are taken but have a friend who saw my profile who wants to communicate with me outside of eHarmony through my personal email. I closed my account & requested a refund which was denied & I get to pay for 2 more months. Be sure to turn off the auto renew feature.

Signed up for a year outright, matches were horrible and very sporadic. I pretty much forgot about my account until all the sudden they hit up my credit card for another 3 months worth of charges. SURPRISE! They will auto renew on you with ZERO warning or reminders. I immediately canceled my account, but they REFUSE to refund the money stating that it's "against policy." It had literally been 2 days since the charge had gone through. They act like they are doing you a favor by canceling your account for you, but they're going to keep your money leaving you with a charge and no access to the service you were just charged for! They hide behind the fine print of some BS policy to steal from their customers! I HATE a thief! They are a COMPLETE TRASH OF A COMPANY! RUN, keep your $$$ far far away from these crooks.

I signed up for 6 months as I have a friend who met her husband on this site. I had absolutely NO communication with anyone in the first 6 months. I basically forgot about my account because it was a snoozefest...until my credit card got charged for another 6 months! I take full responsibility for that because I did not cancel in time. OK, so I give it another try. I've been on 1 date in almost a year. The guy said he was a good Christian, family man, etc. Turns out he cruises Kinky Websites for dates and attends Kinky parties. Um...yeah, that is NOT what I am looking for! So, I recently started up a conversation with a somewhat normal guy. We've been chatting fine. Until recently. My messages are not getting to him but I am getting messages from him. So frustrating! I sent a message to the HELP desk. We shall see if they get back to me. DON'T WASTE YOUR $$$!!!