eHarmony Reviews

Absolutely wrong matches, people that have nothing in common with me, or compatible.... labelled 100% match. They take absurd amount of money and give no refund if cancelled. Absolute scam! Do not trust the site.

I signed up for a subscription with eHarmony in January 2022. I paid for a 1 year subscription and I made sure I clicked the do not renew subscription prompt. eHarmony decided to reverse what I did and billed me for another year at the tune of $500. I knew that I was not willing to renew after the first month due to the poor matches they provided. They were sued a few years ago for this same issue. The settlement was for 2 million, which is not nearly enough because it taught them nothing. They are still ripping off the consumer. If we all make enough noise maybe a class action will get started. Also, file with the CFPB.

This company is a faceless monster. I purchased a subscription and had issues accessing the app. My password worked in the browser but not the phone app, which, as we all know, is the only way that people use dating apps nowadays. This meant that I could not get notifications or anything. I immediately reached out and asked for help, and they had me reset my password several times. We went through all of the technical aspects, including at version and iPhone version. We went around and around in circles as they continue to send a blanket generic responses without actually reading what my issue was.

I thought I was signing up for three months and some how I was signed up for a year! I immediately tried to cancel and couldn’t. I disputed it in my AMEX and they won. Terrible experience. Don’t waste your money.

They get you by filling out all these personality test to find your “matches” but it doesn’t really work. They match you with someone who is completely the opposite of what you are looking for just because you share interests in life such as “riding bikes” or “hiking”. Pretty disappointing and lame.

Worse dating site…base everything on compatibility questions which don’t even match the members! They SELECT only the members you can see…90% or higher have NO photo…no description and most are 150 mi away and have no intent to meet!!! Traveling Dr wanted to date the once a month he came into town …costly for no option to select with photos only …by far MATCH has helped all friends meet guys! Sorry I accept this discounted offer!!! Waste of money …like a blind date gone wrong.

I have been single for a year and wanted to just see what was out there. They have you go through a 20 minute questionnaire. Once you get to the end they ask you to sign up with 3 plans. It says you have 3 days for a money back guarantee. After checking out the site I knew it was not for me! I called LESS THAN 24 HOURS LATER and asked to cancel and get my refund. She said my state Michigan was not one of the states that is able to cancel within the 3 days. Apparently there are only 12 states included for the cancellation! I have never ever heard of something like this. Absolute scam!

I went to the eHarmony site and answered all the questions. At the end they offer Premium light 6-month plan for $69.90 in large bold letters and then they have “month” beside it in microscopic font, which I did not see. I am 67 years old and it was late at night, so I thought, that sounds good so I put in my credit card and paid the $69.90 on 9 Jan 2023. I receive my credit card confirmation via email shortly after I approved the charge, and it showed the price of $395.40 all in the same font. I immediately wrote back to eHarmony saying that I felt their advertising was misleading and asked that they cancel my service and refund the money. I am retired and living on a limited income.

A complete rip off with absolutely nothing to offer! Please don’t waste your time and or money with eHarmony! I tried to get a refund the next day after signing up, I could see there was nothing of interest to me. They will not refund your money unless you live in a state that requires them to. A disgustingly dishonest company!

DO NOT USE EHARMONY! Simply put, it's a scam and they will charge you the full period of 6,12,24 months so buyer beware!!! Most dating sites will let you cancel at anytime without perpetual charges in order to keep an certain image to consumers. Not this company. Read the reviews... I wish I had read the reviews on this business prior to joining and I would have just picked a different provider. The only suggestion I can make: make it hard for them to get the money. Put a stop payment and let the collection agency come and get the money if you are upset enough to make it difficult. Again, you don't need to pay a collection agency immediately and you can make it painful. Be sure to post negative comments about this company if you have been scammed hoping that others will notice. I can say I would NEVER EVER recommend eharmony. Try another provider and read the terms carefully! Here is the clause