eHarmony Reviews

My account was hacked. It was taken over by a hacker who probably used a rainbow table to match my password hash. I was not notified by email that an account change was pending my email verification, it just happened. This is the weakest and worst user security policy I have EVER heard of. They do not work on Sundays so this hacker ran amok for 24 hours with me having to try and mitigate damage by messaging all my matches. Finally I got ahold of chat this morning and they could not help. Then at 2:30 I receive an email saying they had closed my account. Nothing they can do. Scorched earth for my account. So long eHarmony. This is the final straw. First you change your format and become just another expensive Tinder, and now this.

I signed up with eHarmony on around September 2018 and it has been a month and my experience with them is horrible. I get fake profiles matches sent to me indicated that they are interested in me, but when I replied, I get no respond. I had only one man communicated with me, but I doubt if he is real since he has only one picture on his profile. The rest of the matches are just ghosts. I guess I will be stuck with a contract for a few months since they wouldn’t refund to me. As they said eHarmony will continue to withdraw my money whether or not I’ll be still using the site.

Eharmony is horrible. I thought that if I joined a paid dating site, it will be better than the free ones. Man, was I wrong! The people on this site weren’t members so they couldn’t respond to messages. I got no matches, and the ones that I didn’t match were not my type. I got a multi payment subscription and I contacted customer care to cancel. But since it was a multi payment subscription I wasn’t able to. They were still going to charge me even though I wasn’t using the service anymore. Just like any other subscription, I should be able to cancel if I’m not using it anymore, right? Wrong! Not with them. This site is a total joke. Stay away!

I joined so I can find quality Polish men. Because I am Polish and proud. I love my ethnicity and I want to marry the same kind. You can't even search for someone that is Polish. It's either **... Indian... **. What about like our nationality??? That's so important to me and eHarmony failed. For what it's worth, I will be deleting my account.

In general, every online dating site scams consumers and eHarmony is no exception. Join for free? Sure, except you can't really do anything. But eHarmony and the rest do that to pad their user base. Read the other reviews and you will see a common complaint is that people don't respond. Why, because they are not paid subscribers or their profiles are old and outdated and these folks are no longer looking. What about eHarmony's revolutionary "matching" system. Pure crap! I have been matched with people whose values and beliefs are way off. Think Trump supporter vs. Progressive values. It seems impossible to meet people the old way, in real life, but sites like eHarmony gives people false hope. This simply is garbage the way they run their company. P.S.: Do not leave any negative feedback on eHarmony's Facebook page: you will be blocked.

I joined eHarmony for three months. I answered, I believe, 1,000 questions, their max, which took a great deal of time; I hoped I would be presented with matches that would truly correspond with my beliefs and interests. In my opening statement (profile) I stated that I have been a vegetarian for 40 years. Why did I then receive many suggestions of matches to men who chose in their profile picture to display the huge fish they caught, at some time? I had another suggestion for a man whose profile picture showed him hunting. What?

I hadn’t been active on the site because of a family trauma. When I went to become active again I discovered that I had been locked out the whole time even though they were still charging me monthly. I have no hope of getting any kind of credit for this after reading the reviews here. I just hope my experience can save someone else. Be sure to cancel right away after whatever free period if you are not entirely satisfied. They will not give refunds. And sadly their money-grubbing attitude means you are unlikely to get many matches. And frankly, I’d be worried about only meeting scammers or dupes at this point. By the way, when I was active I did have a scammer try to learn things like my mother’s maiden name and such. I confess it took me a bit to realize that someone claiming to be an Englishman was using a kind of usage and grammar that indicated that English was not his (or her?!?) first language. Be careful about what you share.

eHarmony has often been touted as one of the best sites out there to possibly meet and marry your future spouse. The testimonials they give are endless. However, this review is not about that. In 2010 I started using their services. By 2012, I had gone on a few dates but they were small and roughly about 2 a year. Wanting to try something different, I asked eHarmony to permanently delete my account. They talked me into spending less money per month and said "things take time." By late 2012, I had permanently deleted my account as I felt I was wasting time and money.

I have been a paid member of eHarmony since the beginning of November 2017 -- a one-year subscription. Every day I write to the interesting profile and "What If" profiles that interest me (3 to 6 daily). In this entire time, not one "real" person has written back, every message has been from a scammer. I joined eHarmony because in 2008, I found a partner through the website however she moved abroad and ended our relationship - sadly. In those days, the system worked because only serious people were using it because eHarmony implemented a three-step process of questions before open communication, so anyone who worked through that with you had 1) learned something about you, and 2) invested some time in getting to know a little about you --- in other words, they were serious about finding a date.

I joined to meet people around my age (58). I completed the lengthy profile and loaded the recommended number of photos. 100% profile completion. The first couple of days I received a few matches and then apparently I went through them all. I called and was told my preferences were too restrictive. I explained I did not want to open the restrictions to receive matches I did not want. They explained it could minimize the number of matches I would get, but they did offer me an additional free month for my time which is why I gave a two star rating.

I joined eHarmony at the beginning of August. They advertise the compatibility test, up to 5 matches a day (so little so you can focus on just those matches), they tell you to be completely honest and to think about all your answers in order for you to receive the best matches for you. In the 1 month that I've been a member I've received a total of approx 8 matches. I got matches the first 2 days then 1 a week and now maybe 1 every 2 weeks if any at all! I told them I want a refund, I'm paying for a service that is not being provided.

An "Incognito" button appears below left. When the user looks a button pops up stating "YES I WANT IT" without notification of the $24.99 charge the consumer is about to immediately receive. Thus once activated eHarmony charges $24.99 to your credit card. No warning, no popup, no banner, no carrier pigeon, text, or email. Just a flat out deceptive charge. Eharmony fails to provide prior notice to consumers prior to the action and is engaging in deceptive business tactics. I have decided to retain legal counsel and file a Class Action on behalf of all eHarmony users who have been misled by the "INCOGNITO" button and the hidden charge.

I rejoined after a very long hiatus because of the deep discount they offered for only $9.95 a month. Beforehand I recall they required the 29-point "matching" preference that included age and location, but nowhere did I answer any 29 questions, including the age or location preference. Just a few pages asking about my Likes and Dislikes on a 1-5 point scale over meeting someone, dating someone, and my marriage objectives. And each login to check for messages the Age section defaulted to 35-65, not at all my range of 40-55. I messaged their customer service 3-times and received no response. I canceled my subscription immediately. Sorry, but nobody deals with crap customer service on an overpriced dating site, with too many better competitors out there.

I have been a loyal eHarmony customer for over 6 years. A couple years ago they gave me a stellar monthly auto renewal rate once I reached the age of 65. Recently, they said my account was "compromised", and they deleted my account, mail, and my matches. I had to create a new account from scratch with a new email, once approved, I was back up and running. Here's the kicker - they said my cheap rate was no longer available - and hit me with a price increase! I am standing by the fact that I believe they shut my account down just to hit me with the new rate! Unacceptable! They said my old rate was no longer available! Nice business strategy!

Like wandering around blindfolded in the dark trying to find someone. One match removed because he wasn’t up to their standards. Nobody responded to messages save a VERY well spoken truck driver whom I assumed was a fake profile and a couple of matches in other countries. So then I just sent smiley faces to everyone they suggested and so far the only response was ‘sorry you are too far away’. Which was true. Nobody contacted me AT ALL which one could surmise maybe I’m just not attractive, who knows, but really? I cancelled my 3 month membership after the first 2 weeks. From what I am reading, I hope I don’t have problems with that.

Okay first of all I believe I have been scammed out of a 6 month membership from eHarmony. Like many of the reviews before you're told that you will receive X number responses in your area and you never do. Like one of the reviews before I would send out the icebreakers and would never receive responses from local man. I tried to cancel my membership and was told that it has to run its course for those 6 months yes. And then out the blue I received an additional $14.95 charge for profile highlighting which I never approved.

I joined eHarmony a few months ago expecting at least a few local people around my area as I don't drive so didn't want them to be too far away. Anyway, they told me that there were quite a few in my area and I had a very good chance of having a meeting with a few nice people like myself. However, once I had joined up (for a year's membership) I only got a few and every time I sent a smile or replied I got nothing back at all. I emailed eHarmony asking them about not many people contacting me, and they just told me that I had to extend the distance to get more response even though I had said that I just want local people in my area. After two months I still haven't had one single person get back to me and just want a refund. But I've been told that I can't as I'm in a contract for a year. What a waste of money and I will never join this again. It's put me off dating forever!

I seriously think that eHarmony creates fake profiles in lieu of actual breathing respondents. Oh, I believe the pictures are real but taken off the WEB and then a profile and account attached to them. All of the specific questions that I made up were never responded to, BUT the computer generated questions that EHARMONY gives you to use as an option responds. I believe these are generated by a computer program and when you write your own the computer doesn't know how to respond so there is NO response. SCAM.

I joined eHarmony, it seemed safe, as their commercial says, people need to pay to be on the site, so it is safer. Not in my experience. Every single person (8 of them) that I responded to in a 2 week period was removed from the site. They don't say why, just that they did. I called and asked for a refund as I am not comfortable responding to anyone on the site. They gave me a story not to divulge personal information, blah, blah, blah. Hello! It is a dating site, and again according to the commercials, a place to go where people are looking for a committed relationship, and yet I am not supposed to divulge personal information. So I am out the money, but at least I didn't give out personal information to the deviants on the site.

When I signed up I only saw 15.99 a month, when I wanted to cancel within a month I was told I can't and I have to pay in advance more. It's such a scam. I was not clearly notified that I only have 3 business to cancel in order to get refunds or nowhere says I have to pay installments in advance for the whole year. I emailed them and they were not friendly over the phone or email, just told me that no they won't make an exception. It's not working at all, no messages, just waste of money and time. Amazon refunded me 100% after 6 months for my Prime Amazon fees! Why eHarmony is so bad and all the info is hidden until only when I realized it's not working at all. I can't believe such a "reputable" company would do such thing! I want my money back!!! And cancel it!!!

I can't believe this company. I am definitely thinking of suing them. I found someone and we began talking for a while and it seemed we were developing strong feelings for each other. Don't be fooled like me. His name was Robert but he had an accent, he said he was Italian and a Building Contractor in New York. His pictures are probably of someone else. He took time to get to know me and talk to me. It makes me sick and I feel extremely stupid I wanted to go see him in New York and always made an excuse so I stopped asking. Then my company send me out to New York for work and I told him and all of a sudden he is leaving to Dubai for a month. Unfortunately he scammed me of $400 dollars because Roaming was expensive in Dubai along with canceled plane tickets I stupidly booked.

I also signed up and spent a great deal of time creating a profile. I had 1 match only completely outside of my parameters in terms of distance and age. After reading the reviews on here I decided to close my account. Once I got to that page I magically now had 9 "new" matches waiting. This company is a scam. Don't waste your time or your money!!!

No local matches and the few that responded were somewhat mysterious in their candor! Tried to cancel after 2 weeks and was CONNED into paying for the full 6 months subscription!! I consider myself a fairly attractive guy, I do better flirting at different social events. It's a numbers game! eHarmony has nose-dived in quality ever since Neal retired from the company, what's left is a bunch of CON artists, and subscription mongers!!!

This site is awful. When you get matches, they are outside of the parameters you set. When you set parameters to very important, which I feel is acceptable since I don't want to date someone old enough to be my dad, you get nothing. The funny thing is, all this didn't start until I took off the auto renew feature. Now it has been almost 2 weeks and no matches at all, no visitors to my profile. Seems kind of scandalised to me.

I realized right away that eHarmony does not have enough people joining to be able to supply reasonable matches to their customers. They were all in different state and well over 50 (my age range was 36-46). I even changed the setting to very important and still received one match from another state. I sent an email within the cancellation period requesting they cancel my account, well they never responded so I sent a follow up email, never responded.

When I joined eHarmony, I did it sort of as a game, a way to meet some people, maybe have a little fun, but nothing serious, as I had just been abandoned after an 18 year relationship. But I spent the days required to fill out all the questions they ask to find your perfect match. The daily matches they sent were hundreds of miles away, and none of them listed a marital status, which makes me suspicious. I must have sent friendly messages to at least 50 guys in the two months I used the service. I think two replied back, with the exact same wording. They both said to my questions as to if there were real people on eHarmony, and if they had met someone yet. They both answered in the exact same words. "Yes, I have, Keep trying. Good Luck!" None of the other guys I wrote simple "Good morning. How is your day?" Or "How is the weather?" Or whatever, no one else replied.

I did not get many matches, maybe two in three weeks that were within the parameters I set. I used the service initially and was able to cancel within three days and get my money back. I decided to try again, and thought maybe I should leave it there longer; this decision was a HUGE mistake. When I tried to cancel my account I was told that I could not because they were planning to collect two more payments of $80 something dollars to pay my subscription out over the next year. I contacted customer service and was told that I should have read the fine print. I understand that I agreed to those, but good business is doing the right thing. Match.com does not do this to their customers.

Don’t waste your time or money. Months on the site with NO replies from anyone YOU have an interest in. The only messages or interest you’ll get is from Senior citizens that look like they can’t move out of the chairs they took their pictures in! Consumers affairs or the BBB should look into shutting eHarmony down...there are enough complaints to have a class action lawsuit!

I signed up for a 3-month trial through eHarmony. I spent hours answering their online questions as I gave every attempt to be completely honest and transparent. I set my match searches for men between ages 57-65; and my search range within 60 miles. None of these are unreasonable. However, every match I received (62 in the first 48 hours) were either 50-55 or 68+ - both of which were outside my search requests. When I contacted them to resolve the issue, they failed to send me any match until I sent a complaint - after which I was sent one single match, who was again age 70.

Nothing but a honeypot to collect personal information. Created an account, entered truthfully all the correct information. Went back and started to edit and add more information. Checked my email and 20min prior got a notice that they closed the account — but, with the account closed switched back to the site that was far eager to collect even more information. What hackers call a “honeypot” - Eharmony is doing this “legally”, hidden under mountains of “privacy, terms of service” all without giving a direct answer. DO NOT GIVE UP YOUR PERSONAL INFO TO THIS COMPANY. GDPR & Right to be forgotten -> EHARMONY.