eHarmony Reviews

eHarmony is only interested in taking your money. I joined, was charged a ridiculous amount and within 3 months of joining, I received a total of 6 matches. That's it. I joined another dating site and was inundated with matches! When I wrote to the company expressing my dissatisfaction, their customer service replied with a prewritten response, and when I replied back to them, they ignored me. They simply do not care. This must be how many others feel and would also explain why my activity was so low - their pool of candidates have probably shrunk - no doubt to their lousy business practices and subsequent poor reviews. You can add mine to the pile.

Here are the facts about this company. They have no desire to let you see the product they offer before you buy. I'll be more specific and I'll use a car dealership as an example. If you go to a car dealership to purchase a vehicle, you have the opportunity to search their inventory to first determine if they have the type(s) of vehicle that you want to buy. Eharmony does not allow you to do this, you cannot see the men or women unless you first pay. Let's say you were looking for a Toyota or Honda SUV. You can search the car lots for free in your area to determine if there are either Toyota and Honda SUV's in your specific geographical area. You can then look at the vehicles for free to determine if you wan to move forward with a purchase.

There are less than 10% of the potential matches I see on Match on this service. The price is completely out of proportion to the service it provides and the site itself works poorly. It's a poor service at an outrageous price.

When I used Eharmony previously the pitch said cancel free **anytime**. That proved to not be true, and the "matches" they give you are ridiculous. I cancelled very quickly (and moved to Match) and they refused to honor the cancellation and continued to bill me. My credit card was lost and deactivated, so they then sent me to COLLECTIONS over a ''contracted amount" yet it clearly stated cancel anytime. DO NOT. It is an absolute waste of money.

If I could give eHarmony a "0", I would. The matches are very limited, not my preferences, and not anyone I would be attracted to. There has to be some physical attraction as well. You go through all these hoops to find a good match, but they don't get your matches right. Trying to communicate to people is worthless, because these people are probably in the same boat as me, and don't use the site anymore, as it is horrible. And that is why no one responds to you.

Unlike other dating sites, where you pay a monthly rate and can cancel anytime without penalty, eHarmony requires a contract and will not let you out of it for any reason. They wanted me to give them a lump sum of $312 or $78 a month for four months for a six month subscription. I took the monthly payment option. It was more expensive than Match or Okcupid but I gave it a shot. There were only about five people in my area, none of whom I was interested in. Now mind you, I live in the DC area so there should have been plenty to choose from. Maybe they all were smart enough not to use eharmony.

My experience with eHarmony leaves a terrible taste. They automatically renewed my subscription and then notified me 2 days afterwards when it was too late for me to cancel. They also charged me double the rate to over $350.00. I filed a complaint with the Better Business Bureau and Consumer Affairs and said that eHarmony wanted access to my account and messages. At some point, eHarmony told me they would give me a discount at the rate of $179.40. I refused to pay as I didn't want the service. I have received threatening emails where they wrote, "We may also consider taking further action to obtain the outstanding balance from you, including transferring the claim to a debt collection agency, where reasonable and permitted by law."

Do not use this site for dating, firstly it is one of the most expensive monthly costs, they say you can cancel within 14 days HOWEVER what they DO NOT tell you that if you do they WILL CHARGE YOU £130 for the personality profile they send you when signing up! This profile is not in-depth. Indeed you could google it and get same results however they MAKE YOU email them to CANCEL to ensure they can TAKE THE PAYMENT before you are aware of it! They reduce the amount to £49.95 outstanding as if they are doing you a favour!!

The company only want your money. The only option is to sign up for 1 year and you only have 3 days to cancel. Once past 3 days, you will be liable for the whole year whether you use the service or not. Their service looks good from the outside but is just bells and whistles, all uselessness information for people who have not been on in years. Be warned, you are throwing away your money.

If I could I would give negative star. The site has very limited options as far as potential dates go. I tried canceling by inactivating within the time period but they still charged me for one year of subscription saying that I did not click on something that was not readily visible. The charge that I refused to pay went into collections. I saw that eHarmony settled a class action lawsuit a few years ago. I would definitely discourage anyone from doing business with eHarmony.