eHarmony Reviews

Let me start by saying that the clientele of eHarmony leaves much to be desired. Not that everything should be based on physical attractiveness (we can't help how we are born) but it leaves much to be desired. I'm above average in looks and way above average in brains and the matches were so off, it became a joke. I have my masters and I'm being matched with school custodians? My membership expired 12/28. I didn't renew. I emailed once, twice and chatted to please stop sending me "matches" and they have not stopped. It's annoying and disruptive at this point. No one seems to respond, which makes matters worse. If you are looking to meet someone, try a mobile app based platform such as Match.com or Bumble.com

Same as other people here. I was also scammed by eHarmony. After paying they closed my account for "unspecified reason". There is no harmony at scamHarmony. People ask why they're allowed to keep going. Because they have money (our money) and they pay off politicians. That's why. Stay away from this scam outfit.

I have been on eHarmony for more than a year and more than 90% of the girls I send questions or messages to, don't even look at my profile; which means the majority of the girls are ghosts, who once were on eHarmony and they left, but eHarmony keeps their profiles so that the cash keeps rolling in for them. That's a great business model for them, but terrible for us the customers. eHarmony is a giant scam, stay away! Do not give them a single penny!

I have been on eHarmony for 5 months now as I signed up for the 6 month plan... It seems everyone I'm matched with that I take an interest in turns out to be fake and they are terminated from my account... I haven't found a single match that seems to be real. All I can say is don't waste your money as this seems to be one big scam.

The "hide this match" feature doesn't work. The "guy" or AI on chat asked which ones it wasn't working on. I said too many to list. He comes back with "Alright!"...then terminated the chat. Sounds like he got pissed off & hung up. Then I called customer service. Gal was rude, argumentative, didn't listen & didn't know if the guy on chat was human or AI. When I asked for her name she refused to give it & said she told me her name at the beginning of the call. When someone won't provide their name they know they've screwed up and fear for their job. Not giving name when asked just makes things worse. I asked for her supervisor 5-6 times before she claimed to put me on hold to connect with that person. This was about 4:40 pm PT, they close at 5. You can guess what happened next. That's right, 5 comes & phone cuts off. Terrible. They wouldn't want this done to them.

I joined eHarmony and paid for a full year. My year is up and of the men who were matched to me 100% had their account "terminated" by eHarmony for safety reasons. Yes, you read that right, seriously, 100% were con men. Thankfully, I was not taken in by any of them and eHarmony was very proactive to protect me since some of them were "terminated" within 24 hours of opening communication with me. Very sad but certainly not eHarmony's fault that there are so many criminals out there trying to scam folks out of their hard earned money not to mention causing emotional distress and pain.

Been on eHarmony for the last 6 months and can honestly say I have not had one single match that I had any interest in. Match is too far, no common interest, no photo, no attraction, etc. I’m a middle aged man who is very active, i.e., hiking, running, etc, and state that very clearly in my profile. I get matched with women who look like they couldn’t climb 3 flights of stairs. Really?! I’m done with eHarmony. Whatever “algorithm” they use to “match” is worthless.

I tried it for a month; was matched with 230 people of whom 90% lived in the suburbs 10 or more miles. I live in Chicago, you would think there would be SOME men from the city area. Most had significantly different interests and values than I have. The matches would say 100% but reading their profiles I would realize they were conservative/right wing and religious. I have no idea what algorithm they use, but we would be better off if they used chickens to pick names out of a hat to match.

I tried it two or three times on free trials just checking out how it worked. The third time I decided the special was good so I signed up for a year. After a few months, they told me there were no matches for me and closed my account but refused to refund the remainder of my payment. They closed my account the day after sending me a whole set of new matches plus new people sign up all the time. It made no sense. What a scam!

I tried eHarmony for several months and did not find matches. The last time I was shown a 100% match I became really upset with eHarmony. The man was exactly the opposite of me. He liked many things which I did not. I wrote eHarmony customer service many emails to try to remedy this. At first they said that it was probably FlexMatching because they had no other matches for me. They suggested that I go to settings and change my categories to very important so that I would not receive FlexMatches. When I attempted to do this, I found that the categories in which we differed were not listed under settings. I contacted eHarmony again and they told me that the man in question was shown to me because we were both considered monogamous and altruistic. Although, these are admirable traits, they alone do not make for a good relationship. He was definitely not a 100% match.

I spent a total of $36 to use the eHarmony dating site for six months. It has been a complete waste of money in my experience; I wish I had given the money away to some homeless person instead. First and foremost, the site has little, if any activity. Often, I am shown pictures of women who have "moved on." Those that remain are few and far between. Also, one must keep a sharp eye out for scammers. One woman who looked very attractive claimed to be 60, but in her profile clarified that she was actually 40 but couldn't alter her age on her profile. She contacted me, was too overtly sexual for my taste and wanted to communicate offline. Based upon what I've, this is often a set-up for a scam...

I signed at beginning of November 2018. I set my profiles as I preferred. When I contacted support because I was not getting any matches they advised me that I needed to change my preferences to be more open. I followed your advice going against what I was actually looking for in a person. I have had few responses but nothing but people over 2 to 3 hours away from my hometown. I’m not looking for a long-distance relationship. I’m looking for a relationship that is closer to my home so that maybe it will really turn into something meaningful. I contacted eHarmony and again I was chat. I was told to set my profile settings differently than what I would prefer. I feel as though eHarmony is fraudulent and their advertisement and is misleading to their customers. I have canceled my membership and I am very disappointed with their service. I think eHarmony is a scam.

My account was set to NOT auto-renew and billed anyway. This service had modified my settings and performed an unauthorized withdraw on my bank account. I used this service for a few months and found success elsewhere. My account was deleted. Personal info deleted.

The majority of profiles they "match" you with are people who have not been on the site in forever. It would be nice if they would bring back the "Last online" feature as otherwise you could be writing to someone who has been in a relationship for the last year. Awful experience.

This my first time dating online and never again. One response was from a suspicious match that was immediately asking for my phone number, finally give him my phone number and after a couple hours I was getting phone calls from Romania, really? His profile says he was from New York. I noticed that their staff removed the match from the system for undisclosed reasons, soon thereafter. I do not wish to share my information with any more of their users. I asked to have my account wiped and a refund returned. I was given the runaround by both a call rep (Beth) and a supervisor and on top of that they want to charge me the balance.

eHarmony automatically billed me because I was set up to "auto-renew" but NEVER sent a reminder, NOR a confirmation that I was charged, therefore I did not know about the charge in time to request a refund and cancel within their "3 day cancellation period". Their matches were TERRIBLE. They kept sending me 99% compatible matches but they were not even close to my type (I'm 36, educated, have a career, and active). My 'matches' were usually out of my age range by more than 10 years older or younger than me. They were also usually over 100 miles away! Completely misleading and a waste of your time, energy and money!

I joined eHarmony recently. November 2018. I paid 3 months at 40% off but the site: won't respond to my emails. My profile isn’t getting any person looking at it. Nobody talks to me and the few who has interacted only did like a short while. It feels like I’m sitting on a dead account as I’m not hearing from a soul. I’ve been on 4 other nonpaid sites with constant activity and men spoke to me Plenty. I’m very confused and feel duped. They don’t let you select your compatible matches. It is super to be matched with people 3-4-5 states away from you and Canada. I said 60 miles and upped it to 120 and I’m still getting Nebraska, Tennessee, Texas. I’m from Illinois and even the Illinois are far far away. Huge regret. I was told the site would better match you. Yes- it does but why am I driving to a faraway location when it’s not likely worth my travel. It’s any wonder I’m not hearing from anyone? It feels like a scam. Save your $$.

Do NOT sign up for auto renewal. I closed my eHarmony account four years ago and THEY’RE STILL CHARGING ME. Will not close my account by phone. And since I haven’t used the account in years, I don’t know the email address I used since I made that email address solely for use with my eHarmony account. And so I can’t close the account by phone not by email. A nightmare! California has won a class action lawsuit against eHarmony. I’ll be looking to do same from Illinois.

I had an eHaronmy account about a year ago. I canceled it and ask them to remove my profile. A relationship I had started fell through because the woman I was seeing thought I was still trolling for dates because my profile still appeared to be active. I reactivated the account and found they had left my profile active all that time, making mine a "ghost" account. There were scores of "matches" during that time. The women must have thought I was a snob for not replying to them. This appears to be how eHarmony inflates the number of accounts presented to users. Unwitting users like me are turned into shills in eHarmomy's fraudulent user-inflation scam.

I didn't even have the account for 24 hours and they canceled my account without notice. They did not want to give specific reasons. They also won't give me my money back. Makes no sense. I just lost $140.

RESPOND eHarmony. RESPOND eHarmony. RESPOND eHarmony. It seems impossible to unsubscribe. They are intent on you giving up, which I ended up doing several times. That is abusing the situation. I have sent e-mails, now my account details don't work anymore, I have asked a new password to be sent and no response. And I still get those tricking emails, but hey unsubscribing from those actually worked!

Paid for a year which was stupid on my part. The matches I am getting are atrocious and there is no response from anyone. Initially I tried to initiate communication and there was zero response. I am on other paid dating sites (as well as free ones) and get communication initiated all day long. Contacted them to express my satisfaction and their response was that my fully completed profile with a full array of photos should have less selfies. Lol. I have a range of photos and as I said get response all day long on other sites. They indicated they had a satisfaction guarantee and I asked for the details and they said they would give me more time on the site. They should be ashamed of themselves. Such a disappointing scam.

I did not feel safe using their service. I received only 2 responses in the first 12 days. One response was from a suspicious match that was immediately asking for my phone number. Noticing the poor spelling and syntax, I declined the request. I noticed that their staff removed the match from the system for undisclosed reasons, soon thereafter. I do not wish to share my information with any more of their users. I asked to have my account wiped and a refund returned. I was given the run around by both a call rep (Beth) and a supervisor (Chad). The 3 day refund period is a joke. I made the mistake of purchasing a year subscription. They refused to offer a refund of any kind, not even partial. This is not professional. And it is certainly not good customer service expectations. Please do not use this service. They are only interested in getting your money.

People please don’t waste your money. It’s not worth it. I had it for 5 days when I kept getting lots of fake profiles and the only ones that were real it was a whole bunch of perverts. I had to block like 10 people. I honestly decided to pay because I thought it would be different but honestly I’ll stick with the free apps. Now I’m stuck paying for something I’m never going to use. If I could I would give them a negative 10.

Account closed twice for bogus reasons by eHarmony, back to back, and I have not been able to use the website more than a days over the past 3 months. What a complete inconvenience and waste of my time. Here are the details: Twice, within a month or two, eHarmony shut my account down supposedly due to being hacked by a non-member. On the first occasion, approximately August 2018, I tried logging on and couldn't. There was a blue icon that said "RE-OPEN MY ACCOUNT", and I clicked on it and by god it turned from blue to green. And not only that, it would just stay green and the screen would freeze. It would not let me take further steps to re-open my account.

My account was hacked. It was taken over by a hacker who probably used a rainbow table to match my password hash. I was not notified by email that an account change was pending my email verification, it just happened. This is the weakest and worst user security policy I have EVER heard of. They do not work on Sundays so this hacker ran amok for 24 hours with me having to try and mitigate damage by messaging all my matches. Finally I got ahold of chat this morning and they could not help. Then at 2:30 I receive an email saying they had closed my account. Nothing they can do. Scorched earth for my account. So long eHarmony. This is the final straw. First you change your format and become just another expensive Tinder, and now this.

I signed up with eHarmony on around September 2018 and it has been a month and my experience with them is horrible. I get fake profiles matches sent to me indicated that they are interested in me, but when I replied, I get no respond. I had only one man communicated with me, but I doubt if he is real since he has only one picture on his profile. The rest of the matches are just ghosts. I guess I will be stuck with a contract for a few months since they wouldn’t refund to me. As they said eHarmony will continue to withdraw my money whether or not I’ll be still using the site.

Eharmony is horrible. I thought that if I joined a paid dating site, it will be better than the free ones. Man, was I wrong! The people on this site weren’t members so they couldn’t respond to messages. I got no matches, and the ones that I didn’t match were not my type. I got a multi payment subscription and I contacted customer care to cancel. But since it was a multi payment subscription I wasn’t able to. They were still going to charge me even though I wasn’t using the service anymore. Just like any other subscription, I should be able to cancel if I’m not using it anymore, right? Wrong! Not with them. This site is a total joke. Stay away!

I joined so I can find quality Polish men. Because I am Polish and proud. I love my ethnicity and I want to marry the same kind. You can't even search for someone that is Polish. It's either **... Indian... **. What about like our nationality??? That's so important to me and eHarmony failed. For what it's worth, I will be deleting my account.

In general, every online dating site scams consumers and eHarmony is no exception. Join for free? Sure, except you can't really do anything. But eHarmony and the rest do that to pad their user base. Read the other reviews and you will see a common complaint is that people don't respond. Why, because they are not paid subscribers or their profiles are old and outdated and these folks are no longer looking. What about eHarmony's revolutionary "matching" system. Pure crap! I have been matched with people whose values and beliefs are way off. Think Trump supporter vs. Progressive values. It seems impossible to meet people the old way, in real life, but sites like eHarmony gives people false hope. This simply is garbage the way they run their company. P.S.: Do not leave any negative feedback on eHarmony's Facebook page: you will be blocked.