eHarmony Reviews

I subscribed for 3 months & I closed my account after one month. I received multiple messages from fake profiles with the same message. They all say they are taken but have a friend who saw my profile who wants to communicate with me outside of eHarmony through my personal email. I closed my account & requested a refund which was denied & I get to pay for 2 more months. Be sure to turn off the auto renew feature.

Signed up for a year outright, matches were horrible and very sporadic. I pretty much forgot about my account until all the sudden they hit up my credit card for another 3 months worth of charges. SURPRISE! They will auto renew on you with ZERO warning or reminders. I immediately canceled my account, but they REFUSE to refund the money stating that it's "against policy." It had literally been 2 days since the charge had gone through. They act like they are doing you a favor by canceling your account for you, but they're going to keep your money leaving you with a charge and no access to the service you were just charged for! They hide behind the fine print of some BS policy to steal from their customers! I HATE a thief! They are a COMPLETE TRASH OF A COMPANY! RUN, keep your $$$ far far away from these crooks.

I signed up for 6 months as I have a friend who met her husband on this site. I had absolutely NO communication with anyone in the first 6 months. I basically forgot about my account because it was a snoozefest...until my credit card got charged for another 6 months! I take full responsibility for that because I did not cancel in time. OK, so I give it another try. I've been on 1 date in almost a year. The guy said he was a good Christian, family man, etc. Turns out he cruises Kinky Websites for dates and attends Kinky parties. Um...yeah, that is NOT what I am looking for! So, I recently started up a conversation with a somewhat normal guy. We've been chatting fine. Until recently. My messages are not getting to him but I am getting messages from him. So frustrating! I sent a message to the HELP desk. We shall see if they get back to me. DON'T WASTE YOUR $$$!!!

I wish I would have read these reviews before I decided to give eHarmony another chance. I knew it was a mistake when I tried to cancel within the 3 day waiting period and I was not given a refund. Now I am on the hook for 3 months. I set my preference for distance as within 30 miles and very important. Wasn't aware Florida was within 30 miles of Glenview, IL. When I questioned this it was suggested I email the match and see if they were willing to travel. Really. I have gotten no response whatsoever and I consider myself an above average match. Totally discouraged, I even was stupid enough to pay $14.95 for a 24 hour spotlight. What a joke. There is no way of knowing whether you were spotlighted or not. I am beginning to wonder whether my profile is being shown at all. Do yourself a favor and save your money. Read the other reviews, they don't lie. Terribly disappointed.

I stopped deleting Match Termination Notification emails a few months ago. There's over 100 of them since perhaps last September... Recently I started actively using the site more, intentionally messaging people who are shown as ACTIVE users, visitors to my profile etc. Like clockwork within 2 or 3 messages their profile is terminated. I sent two emails to eHarmony asking why this was happening so frequently. I received some flagrantly ridiculous boilerplate about actively looking out for my well being by terminating blah blah blah.

5 Years - Not 1 Date. Amazing one can waste so much time in hopes of meeting just one real person but, if that is your goal, step aside. I am an attractive, single, successful, debt free home owner, a successful company. I spent hours, days and months of time trying all different detailed ways of presenting a pleasant profile, 11 pictures, 3 of which were taken professionally. Like carrot being dangled in front of the rabbit to keep him running, what a dead end of fake profiles, and wasted time. Definitely overrated!!!

Customer Service follow up and billing policies. If you have a issue, 36 hours is not a prompt reply. Know your expiry date, as no notice of renewal will be sent. Cancel it immediately after, their no refund option is enforced. Plus they cancel your profile immediately, even though it is paid. Would not recommend this service to anyone.

Sketchy website. The Help section claims that you can get a full refund within three business days, but this is not true. There is no option to get your subscription cancelled and refunded. Avoid, or only test it for a month at most. Really not any better than any of the other trashy dating sites.

eHarmony is a sick evil greedy Satan worshiping disgusting so called company. The violent aggressive greed of it all... Stick with Tinder or POF at least they want pillage your bank account. And don't bother to try and cancel they will lead you on to believe it is and then aggressively pillage your account... They always need moreee...

So I spend a month on eHarmony (they make your purchase 3 months) and there were a few issues I ran into. my matches were significantly older than me even after changing my preferences. I did email some of my matches (the ones closer to my age and who were somewhat attractive) with no response back from them. I received "smiles" from people and when I replied with WORDS I wouldn't get replies back. Now I know I’m attractive so it’s not like I’m fishing with no bait. I went one one date from here and the guy had lied about a couple of big things on his profile on here.

All the reviews posted here are absolutely true to my own experience. This people sucks, big liars and someone should start a lawsuit against eHarmony. I decided to take a 7 days free trial on Match.com and within the first 3 days I had dates scheduled. I wish I had checked this site of reviews before I signed for 3 months with eHarmony. Extremely disappointed.

I signed up and immediately began receiving “smiles” from other users from other states outside of my own state and outside of my location preferences. Then the next day I would receive an email stating the person's account has been removed but eHarmony was not allowed to describe why they were removed. The bigger point is my time and money is wasted by scammers and eHarmony obviously does not do anything about vetting people coming on the site.

eHarmony canceled my account out of nowhere. They said it was because they caught someone phishing and closed MY account for security reasons. When I tried to reopen an account, I could not. When I asked for a refund, they sent a new email saying I violated one of their policies but they cannot tell me any specifics... eHarmony is a rip-off. Any company with this kind of policy in place should be investigated. I am reporting them to the BBB.

First off; the website is pretty intuitive and pleasing to look at but that's where the good stuff stops. The bad: Most "matches" you're given are from free accounts or are so inactive that you'll never get a response if you are interested. My experience has been pretty bad as far as matches go. I opened up my search criteria to TWO entire states worth of people... Very few actual requirements; no smoking and be between 27 and 42... I am 37 so kinda in the middle area there. I even opened up the age category to higher end as well.

First of all I have reported this experience to the Better Business Bureau!!! I called eHarmony 3 times to say "I want more educationally available and more financially secure men". One woman says "no problem I will change your match criteria". They kept sending me men of "high school" caliber constantly. I called them back 2 more times and the girls said "Oh it doesn't matter what you say about education or income in your profile...we'll match you on race, age and location". That is false advertising. Lies Lies and more Lies. A terrible untruthful site.

So I joined eHarmony paying $59 a month!!! Lame service, lame choices. So I go to cancel after a month or two and I get a note from Customer Service saying that I signed up for a six month package and I still have several payments left to pay even though I am no longer accessing their service! BEWARE!!! What a scam. Save yourself the trouble and use a different service that will refund your money if you aren't satisfied. So disappointed in this company that advertises on national commercial outlets all the time. F- rating. If I could give 0 stars I would but it wouldn't let me.

Having spent a lot on an annual membership, I have been very disappointed with the complete lack of any suitable partners. The men I have been sent are the antithesis of what I outlined as being important in my profile. I am 8 months in and NOT ONE person has met my matching criteria. I live in Canada and most of the "matches" (maybe two a week) are from the US. Maybe it works in the US but not here in Canada unless you are from an area with a high population.

Decided that maybe love was just a click away, and I’m looking for long term so decided to give eHarmony a try. I have been on it before with zero success, but I have little to lose. Paid for a three month membership. They send you matches every day, and many of them are terrible. The few that are decent, the guy messages, sends likes, and never gets a response. I’m sure they just keep all the people that had profiles in the system. I must have sent 200 messages and only ever received a few messages back. Save the heartache and just blow any money that you would on a subscription at the bar.

eHarmony is a crappy website that makes very convincing commercials for you to spend $59.99 for 3 months (that’s the “special”, whatever. It’s still a lot of money when others are free.). You spend money in hopes of it giving you better matches but it’s a bunch of **. They never contacted me back when I requested a refund a week after constantly getting matches who mostly lived in a completely different city. I live in a city with 2.3 million people. And I think there’s a glitch when I get matches. Every guy is 5’6”. I’m 5’8”. Usually not a problem but every single one is 5’6”. So I’m not compatible with taller guys? Stupid. Get your ** together eHarmony.

Like others, I paid over $300 for 6 months of their service. They make big claims about their matching algorithm. I am a ** woman uninterested in dating ** men. When I selected all races but my own they had a pop up letting me know I'd made a mistake. That should have been my first warning sign. After selecting all races but ** ALL of my matches for the first month were all **. After changing my preference setting to MUST HAVE instead of would prefer now I get fewer ** men but they are still in there. My next problem is that my profile has had 4 visitors in a month!!! 4! They are not trying to help. They just want your money.

I joined eHarmony recently, hoping that this expensive online matching service would provide a better experience and better results than its competitors. What I found was the opposite. The service is supposed to divvy out compatible matches at a rate of ten per day. It did provide a list of ten potential matches for a few days, but none of them satisfied my criteria, and the list soon dwindled to one or two matches per day that increasingly failed to match my criteria. For example, despite my requirement that potential matches live within 50 miles of me, the one or two matches that eHarmony would send me on any given day were often located in different states entirely. When I expressed my concern, the customer service department sent a scripted response bragging about eHarmony's superior compatibility algorithm, which was nonsense.

I rejoin eHarmony in December 2018, and I still have not gotten any compatible matches that I would want to meet. All of the matches that I was given by eHarmony was from a different states, and older than the age I wanted in my profile. In my account, there are over 1,000+ matches according to eHarmony and most of them are from a different cultural group, and most of them are from the 1st time I joined eHarmony due to the match date of 2014. eHarmony claim they match a person every 15 minutes - that is totally untrue and misleading. I even contacted some matches that I thought that maybe it could be something there; I still have not heard from any of the “eHarmony compatible” matches and cannot tell if they are paying matches or free accounts.

Let me start by saying that the clientele of eHarmony leaves much to be desired. Not that everything should be based on physical attractiveness (we can't help how we are born) but it leaves much to be desired. I'm above average in looks and way above average in brains and the matches were so off, it became a joke. I have my masters and I'm being matched with school custodians? My membership expired 12/28. I didn't renew. I emailed once, twice and chatted to please stop sending me "matches" and they have not stopped. It's annoying and disruptive at this point. No one seems to respond, which makes matters worse. If you are looking to meet someone, try a mobile app based platform such as Match.com or Bumble.com

Same as other people here. I was also scammed by eHarmony. After paying they closed my account for "unspecified reason". There is no harmony at scamHarmony. People ask why they're allowed to keep going. Because they have money (our money) and they pay off politicians. That's why. Stay away from this scam outfit.

I have been on eHarmony for more than a year and more than 90% of the girls I send questions or messages to, don't even look at my profile; which means the majority of the girls are ghosts, who once were on eHarmony and they left, but eHarmony keeps their profiles so that the cash keeps rolling in for them. That's a great business model for them, but terrible for us the customers. eHarmony is a giant scam, stay away! Do not give them a single penny!

I have been on eHarmony for 5 months now as I signed up for the 6 month plan... It seems everyone I'm matched with that I take an interest in turns out to be fake and they are terminated from my account... I haven't found a single match that seems to be real. All I can say is don't waste your money as this seems to be one big scam.

The "hide this match" feature doesn't work. The "guy" or AI on chat asked which ones it wasn't working on. I said too many to list. He comes back with "Alright!"...then terminated the chat. Sounds like he got pissed off & hung up. Then I called customer service. Gal was rude, argumentative, didn't listen & didn't know if the guy on chat was human or AI. When I asked for her name she refused to give it & said she told me her name at the beginning of the call. When someone won't provide their name they know they've screwed up and fear for their job. Not giving name when asked just makes things worse. I asked for her supervisor 5-6 times before she claimed to put me on hold to connect with that person. This was about 4:40 pm PT, they close at 5. You can guess what happened next. That's right, 5 comes & phone cuts off. Terrible. They wouldn't want this done to them.

I joined eHarmony and paid for a full year. My year is up and of the men who were matched to me 100% had their account "terminated" by eHarmony for safety reasons. Yes, you read that right, seriously, 100% were con men. Thankfully, I was not taken in by any of them and eHarmony was very proactive to protect me since some of them were "terminated" within 24 hours of opening communication with me. Very sad but certainly not eHarmony's fault that there are so many criminals out there trying to scam folks out of their hard earned money not to mention causing emotional distress and pain.

Been on eHarmony for the last 6 months and can honestly say I have not had one single match that I had any interest in. Match is too far, no common interest, no photo, no attraction, etc. I’m a middle aged man who is very active, i.e., hiking, running, etc, and state that very clearly in my profile. I get matched with women who look like they couldn’t climb 3 flights of stairs. Really?! I’m done with eHarmony. Whatever “algorithm” they use to “match” is worthless.

I tried it for a month; was matched with 230 people of whom 90% lived in the suburbs 10 or more miles. I live in Chicago, you would think there would be SOME men from the city area. Most had significantly different interests and values than I have. The matches would say 100% but reading their profiles I would realize they were conservative/right wing and religious. I have no idea what algorithm they use, but we would be better off if they used chickens to pick names out of a hat to match.