eHarmony Reviews

 3.1/5 (672 reviews)
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Overall Rating3.1 out of 5
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About eHarmony Reviews

Los Angeles-based eharmony launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship.

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Page 1 Reviews 0 - 10
Verified Reviewer Verified Buyer
Original review: May 25, 2023

I decided to try online dating again, and kept hearing that eHarmony was "the premium site." Yes, it cost more, but was supposedly worth it, so I went for 12 months of premium. Nothing could be further from the truth. I live in a metro area with over a half million people and set my search for anything less than 150 miles which includes the entire city of Chicago. Nonetheless, the vast majority of my "matches" don't even have a single picture and scant additional information - and there's no way to say I only want matches with pictures. They are clearly using us "premium" subscribers who have gone to the trouble of filling out the entire profile and submitting pictures to try to market to the free subscribers.

EHarmony likes to tout their "sophisticated" matching system. This is total bunk. I am fairly liberal, yet they send me matches for men who are only looking for someone who is conservative. I have a master's degree and set education level as "compatible" (you can't set specific levels), yet I get matches with a high school diploma - so just what would be "incompatible", dropped out after 8th grade?!?

Granted, I am in the over-60 set. Maybe it's more worthwhile for younger people - but I doubt it. This service is all hype and no substance, with agressive, dishonest marketing and a manipulative contract that is hard to understand. I've paid for 12 months and cannot get out of it, as far as I can see from other reviews. But I will be cancelling after less than three months. I may have wasted my money, but I don't need to continue wasting my time.

7 people found this review helpful
Verified Reviewer
Original review: May 24, 2023

I guess I've about all the dating websites out at one time or other. Unfortunately, it's how dating works now. And, I have discovered that hanging around the melons in the produce aisle at the grocery is not particularly politically correct. Don't waste your money with this one.

5 people found this review helpful

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    Verified Reviewer
    Original review: May 23, 2023

    This dating site is a total waste of money and time. After I signed up, filled out all the forms, I waited, and waited, not one supposed match appeared. The price was over $400 and had I gotten some people to converse with it might have been worth it, but not a one??? I tried to cancel, for their non-performance, but they still want me to pay the balance. I had to cancel my credit card to keep them from ripping me off more!

    13 people found this review helpful
    Verified Reviewer
    Original review: May 19, 2023

    Do not subscribe even for 24h, they will try to take as much money as possible from you. Thank God I used PayPal which allowed me to stop all payments quickly. Even after cancelling the service 24h later, they kept harassing me with “outstanding payments” that they can’t explain. I ended up paying the amount just to shut them up. And the worst part is that they don’t have enough people on the site for you to meet. Just people stuck there I guess who ended up having to pay the full year. I truly hope their business fails so they stop hurting so many people. Awful experience.

    13 people found this review helpful
    Verified Reviewer
    Original review: May 18, 2023

    Not what this site was intended to be when Neil Clark Warren founded this company. It is NOT Christian anymore and the stupid questions you have to answer just to get an account are ridiculous, to the point of comedic. Then they put you through this worthless ink blot test of images, which is nothing but secular psychology and proves nothing. It is rare to find someone that is a Christian and this website is just like every other secular website. I find the whole thing disgusting.

    11 people found this review helpful
    Verified Reviewer
    Original review: May 17, 2023

    You'll be very lucky to see one or two people using this dating website. I spent over $400 (they take your whole payment first) and didn't see one person that I would actually want to meet. Waste of money.

    9 people found this review helpful
    Verified Reviewer
    Original review: May 16, 2023

    The whole year as a member, I only received a handful of likes. As soon as my membership ended, I have gotten a lot of likes. But I can't reply if I don't sign back up. They must have been blocking some of my likes until my membership ended

    6 people found this review helpful
    Verified Reviewer
    Original review: May 2, 2023

    I have now seen this review multiple times and am utterly shocked. I have canceled my eHarmony account twice and received a collection bill for owing $85. First, I didn't even realize I was being charged until months later. I canceled right away as I barely used the site. I accidentally linked my Paypal account and don't use it often, which is why I didn't know about the charge until months later. I was charged again after I canceled it and thought maybe I didn't cancel, so logged back in, had to request password multiple times and canceled again. Now months later, I'm getting this stupid notice about collections!!! This better not ruin my credit because of idiots not doing their job.

    I tried using the site for about a month and it was horrible! Do not use it ever, not worth it. I hate to say it but Bumble and Tinder are in the lead for a reason. They have set it up now where you can find long-term relationships and I am finding it WAY easier and WAY cheaper to use than stupid eHarmony. I sent a dispute and if it doesn't get fixed, I will be going after them.

    23 people found this review helpful
    profile pic of the author
    Verified Reviewer Verified Buyer
    Original review: May 1, 2023

    I paid them over $400. I could not communicate with people like 90% of the time. All my words were changing. It was all jumbled. Weird punctuation. All different kinds of things so after navigating their site with great difficulty I found a way and actually spoke with someone. He said someone would call me back in 24 to 48 hours. It is now Weeks Later and I still don't have a call. I can't figure out how to get in touch with them again. I cannot use their platform. It just doesn't work. No one is calling me back. No one is fixing it. No one is done anything. LOL. There's probably not a human there anyway.

    19 people found this review helpful
    Verified Reviewer
    Original review: April 28, 2023

    Do you give them any money. They use fake profiles and misleading ad to make you believe you'll find a compatible another halves. Those are fake as I found the real people on other social media sites and they do not know they're on eHarmony. It's dating fraud. They also extort money from you, after you confront them. I am taking them to bbb and consumer bureau if they didn't stop.

    18 people found this review helpful
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    eharmony author review by Mark Brooks

    eHarmony is the largest dating site geared specifically towards long-term relationships and marriage minded singles. They claim to be responsible for over 500 new marriages every day in the US.

    • In-depth entry questionnaire: eHarmony asks all of its members a little more than 300 multiple choice questions before allowing them to enter into their ranks. This in-depth questionnaire is geared at giving the site enough information to help provide you with qualified potential matches.

    • No Searching: In sharp contrast to other dating sites, eHarmony does not allow members to search directly for matches. Instead, it uses the answers from the questionnaire to provide you with a selection of daily matches that should be compatible with your needs and desires in a partner.

    • Guided Communication: Instead of sending off an email or wink like you would do on most sites, eHarmony takes members through 4 steps of guided communication before allowing you to continue with open communication with a new match. The guided communication is designed to help assure compatibility and that you don't waste energy on bad matches.

    by Mark Brooks Online Dating & Matchmaking Advisor

    Harvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. He is currently the CEO of Courtland Brooks, a consultancy agency for the Internet dating industry, and runs He prides himself on being a New Media Futurist and can be reached at LinkedIn.

    eHarmony Company Information

    Company Name:
    Company Type:
    Year Founded:
    Los Angeles
    United States