eHarmony Reviews

Do not use this service! The matches are anyone they can hook to pay their very expensive monthly fees. DO NOT sign up for more than a month, you won’t be able to cancel the account until eHarmony.com has drained every penny for your subscription. There is no “compatibility match”, just accounts with one or two pictures, or ghost accounts. Not worth the money they so gallantly ripped people off.

This site is so bad. I never met anyone. The ones I did send messages to never responded back. I use it for 30 days. Didn't speak with not one person. I deleted and canceled my account and actually saved the cancellation message because I did read the reviews before of how they will still be taking your money afterward. I canceled several months ago. I met my boyfriend on POF. We even live together now. This morning I check my account to pay a bill and out the blue I see they charge my card again. Out of nowhere. I haven't been on that site in months. Most definitely thieves and a ripoff. Now I have to do a fraud report at my bank just to get my money back. It's sad.

USELESS. First I think I'm at least a decent looking guy, I'm fit, athletic, dont have a beer gut, 5'10 in height, 172 pounds, I dress professionally in all my pics. I have also tried Match.com and Zoosk. Both are better than eHarmony but I wanted to try eHarmony because they claim to match you with the right person based on their questionnaire. BS. I wish I had read these reviews before I committed to the 3 month subscription. I only have a few days left till it runs out, and I hope they don't charge me anymore. I did turn off auto-renewal.

I have no problem with eHarmony itself - I used it for about 3 months. However, when I tried to cancel it turned into a nightmare. It was such a complicated process that I delayed for 9 months (and continued paying the $29.99/mo). When I finally called to cancel I was on the phone for 1 hour and 28 minutes not counting hold time at the beginning. I have NEVER experienced anything like it and I will NEVER use eHarmony again just because of the cancellation process.

This is the worse dating site I've experienced. I had an account & I had to call in to cancel & delete it but it never gets deleted. Then several months later I checked to see if there were any activities on my account that was canceled & I removed all the pics however when I logged in, all my pictures were still there & other people's pictures too. You can never delete your account. They do that so they can say they have all these people with accounts on their site but in fact over half are inactive & can't delete their account. They are a mafia!

This dating site is such a ripoff and not worth it at all. I never go on dating sites and thought this one would be better since they are so known and charge so much, but I was very wrong. Me and a co-worker went through the whole questionnaire and at the end it wouldn't let you go month-to-month, you were required to pay for 3 months at $180.00. She got out and said forget it. I stupidly did not. Few hours later, they offered her the same membership, but for 1/3 of the price. I e-mailed them about that and they refused to at least honor the price my co-worker was offered. This is a joke and really bad business practice. Even worse, every person I'm match with is old enough to be my dad or looks older than my dad. This has been such a complete waste of my time and money. I should have just went on the free sites. My friends all do and easily find good people without being screwed over.

I joined eHarmony over a year ago and paid for a year up front. During that entire time I only heard from three people and a few scammers that were removed. The matches were unsatisfactory and none of the men who were picked for me hardly at all answered any of the questions on their end of the profile. All the men want younger women or all the profiles seem fake. I was and am very unhappy with the site. I felt I had a reasonable profile and ok pictures.

I recently joined eHarmony and had one of the worst experiences of my life. I was matched with a member of the KKK who had previously been arrested for hate crimes. I'm a disabled woman so this was extra terrifying. I tried to cancel my account and request that I not have to pay the final two installments and was told I couldn't because it was not within the first three days. One would assume there would be an exception when someone's life is put at risk. I intend to pursue this.

I joined eHarmony as it was a suggestion from a friend who met her husband on the service. I joined and paid for the full 12 months I went through all the questions posted pictures I participate on a regular basis when I get the notification of "new" matches and I have been on eHarmony 4 going on 5 months now and I have not met a single person, have not had a single date. 99% of everyone I contact ignores me and every time I reach out to eHarmony they blame me for it for not having an exciting profile and they keep telling me to give it more time. From where I sit eHarmony is a five star waste of time! Very disappointed and vexed with the entire experience.

I am Sierra and I have a subscription with eHarmony. I will tell you it is the worst thing I have ever signed up for. I got the 6 month subscription, because I felt like it was time for me to rejoin the dating life after a year and half of me and my boyfriend breaking up. You go through all these questions about yourself and what you look for in a partner. Well I thought "Well hey, with all these questions it shouldn't be long since I meet someone?" Yeah, that was wrong! I have been on this site for a month now. I will tell you it isn't all how they make it cracked up to be on TV. You have to pay a pretty hefty subscription fee, usually 3 installments. That is one thing I didn't like about it. I was hoping they would have something you can pay monthly, have benefits with the site and if you no longer want it, cancel and have your benefits taken away.

As the rest of the reviewers have stated, this site basically is a fraud! I could swear the advertisement that caught my attention and entice me into giving this expensive site a try was the promise of matching you with a specially designed scientific system or "3 months money back guarantee" which now is nowhere to be found! I've been contacting customer service since the very beginning expressing my dissatisfaction and even though once got an automatic reply stating that they will reduce to half my annual membership THAT NEVER HAPPENED.

This is hands down, the worst dating website ever. They seem to have only the singles who no one wants to date. Real duds. They charge more than any other website, and never bother to contact their clients or even ask for feedback. Horrible waste of money and depressing too! Basically, this is big fraud. DON'T MAKE THE MISTAKE OF PAYING THEM A DIME. You will find much better singles on the regular websites.

I signed up for eHarmony because supposedly they are the best online dating site. I signed up, filled out my profile and then waited, and waited and waited. I am specific about dating in my area not having a long-distance experience. Really only 3-5 fellas in my city. After a month nothing changed and their response is to broaden my area base. That becomes long-distance dating and not the ability to meet for lunch or coffee or for a walk after work. I asked for my money back, but instead they extended my membership and charged me again. I signed up for one month but they charged me for 3 and when I asked to get that changed I received no answer and nothing was done. The worst! The absolute worst online experience!

I had a bad experience with eHarmony so I canceled my subscription. When the year subscription ended they again took money from my card for the next year. Well when I discovered this I began to use again the service imposed on me from and paid for without my desire. BUT... after while they blocked me from accessing my account. I sent them a letter but I do not get any answer. This is just disgusting behavior in online dating markets. I think eHarmony is a trap for singles to lure their money.

I signed up for eHarmony in 2004 and had a totally different experience. Back then, it was a much different process and you actually had to make a sort of a commitment to get to know someone before discounting them and moving on. Today, it's just like any other dating site. Had I known this before signing up for a year, then I wouldn't have wasted my money. I sent many messages and never got any responses. One guy I chatted with said he could only chat until Sunday because he was using the Free Weekend promo. I think because of the free weekends, there are lots of guys who have profiles but have no way to communicate unless they pay. And let's face it, it's not cheap.

I signed up about 1 hour ago and when I began to use it became apparent that I had bought a "pig in a poke". The site is HORRIBLE ~ PERIOD. Trying to get a refund is like pulling wisdom teeth. I would recommend this site to no one!! Stay clear!!

I signed up for this site because a friend suggested it to me as an alternative to free dating websites/companies (Tinder, OK Cupid, Coffee Meets Bagel, etc.). I filled out their long lists of questions to find the perfect match and chose the 12 month plan paid in 3 separate payments. I barely had time check my account due to long hours at work and a few days after I signed up I found out I will be going away from the country with no set return date. I contacted the company as soon as I could, which ended up being a few hours after the "3 day limit to cancel policy" as the representative told me over the phone. She sent me an email with 2 questions to answer (1, the email I used and 2, what my reason was for canceling). The representative also said "the 'specialists' should be able to refund you since it was only a short time after the cancelation time restriction." I explained the situation very clearly when I replied to the email.

Everything that other reviewers have said is true and I have had the same terrible experience. The first time I signed up on eHarmony was in 2011 and it was a decent site at that time. You can browse profiles on your own and I met a couple of nice guys. I have not dated much the past few years so I decided to give eHarmony another try. After all, their ads claim a high success rate and their matching system was designed by a psychologist, I forget his name. I signed up in February this year and the site looks completely different. It is sparse and you just know they invested little time and money to make it a useful site. I got no emails, the same matches over the last 3 months and never heard back from anyone that I reached out to. I mostly wanted to know if they were still active on the site and what is their experience, no replies.

I don't have horrible dating stories as some of you guys and girls have had. My experience is in the "they gave no other choice than a full year subscription, and I figured it would be worth it so what the heck." However, I got the same ten matches posted and when I attempted to change the criteria from what was listed when initializing the account, the buttons would flip right back to where they were before using the drop-down, such as for "age range." I work a bit so I did not have a chance to verify what I was saying as malfunctioning behavior until the next weekend. (I have a lot of trouble dating so I figured this was just my minimal personality matches showing the same people.)

I joined eHarmony in late March 2018. I paid $97 for an opportunity I thought to meet a nice guy that this company has bragged about for years. I even paid for advice that was little more than "I like your profile. I think everything is fine." Needless to say, I answered the profile questions and got all of these "matches" but none of the matches during the first week was interested except to ask pointless questions and sent "smiles." I did exchange numbers with one guy who was a religious freak and asked me all kinds of weird personal questions and then he hinted about his sexual needs. I didn't report this to eHarmony; I just chalked it up as a bad experience.

I joined eHarmony and had requested matches between 35 and 45 years old. The results would match me with older and younger, as well as with men outside of my mileage range. The matches were also very few. I called and asked to cancel. The service rep convinced me to try it until the end of the month and if I wasn't satisfied to call back and I would get a refund. I agreed. After giving it a try and realizing that it's a terrible dating site, I called back. They refused to reimburse me! I wrote several times to no avail. Now that I'm stuck on the site - one man did write to me and I had interest. Turns out, his profile was taken down because he was a fraud. DO NOT USE EHARMONY. I'm pursuing legal avenues to get reimbursed and warning as many people as possible.

I signed with biggest regret not reading reviews before I signed in since they are not doing their job. I don't hear from them at all. I have accounts with RSVP and MATCH but not a member yet I still get daily yes daily matches. But with eHarmony, zilch. Nothing!!!

I got billed $199 within 2 months! Was billed on a Friday afternoon. Tried to cancel. Spent 30 min on the phone. They were closed on Saturday evening and all day Sunday. Called on Monday morning. Was told it was too late for a refund because 3 days have passed. How is that fair if you are closed on one of the 3 business days? Still waiting for an 'account specialist' request form. Not happy with their service. Well-made website but really bad service. Cons you into retaining your subscription. I will be claiming this last charge as fraudulent activity through my bank.

This dating site with the clever TV ads is never rated high on any independent ratings board reason being well first they Don’t actually care, they are really struggling in a marketplace that has quickly exploded with better, more affordable and more accessible sites out there offering vastly improved services. My advice to ANYONE considering online dating is to DO your research first from sites like these that in no way benefit from the companies being reviewed. My personal experience with eHarmony was so bad I actually had to file a restraining order against the guy I went out on a date with. Briefly stated the guy had posted a fifteen year old picture that depicted a younger and thinner (by about 180lbs) person. The guy then became abusive physically and the whole experience Has left me with a clear physical scar that shall remind me for the rest of my life not to trust what people say in a dating profile.

I too wish I would’ve seen these reviews prior to subscribing for a year, paying three installments, mind you that they charged within the first three months. There are minimal selections of matches and the same people are shown over and again. My selected criteria is not paid attention to; they are of various ages and from other cities. I have tried to call and cancel, yet not I’m not allowed to, and the supervisor is busy. I am very very dissatisfied. I feel like this is a scam, and I hope that one day someone who is legally savvy will hold them accountable, as I will truly back advocate for accountability in whatever way I identify.

I wish I would have seen these reviews prior to signing up. Now I’m on the hook for a one year subscription. Most days I don’t receive any matches. When I do, most don’t even live in the same city as I do or are outside the age range and specified. When I contacted them, they told me to be patient. Easy for them to say now that they have my money. Suggest looking at other sites.

I am glad I had a chance to read all of these (tons of) complaints and I agree with them - cannot help but wondering how can these unethical business practice is permitted in this law abiding country? Our integrity should be compromised with money. I signed up for special promotion at $6.95/month for 3 months but I haven't received anything, beside they charged over $21.45 (?) already on my credit card before 3 month is up - no communication from eHarmony. I didn't know what's going on (?). Made me wondering "Is this ghost company?"

No telephone contact allowed with supervisors of customer service. The company edits and monitors profiles and software associated with this program. I tested this and verified that on my profile. I would NOT recommend this site to anyone, it has been exasperating. Problems getting a password correctly set up took several weeks and several emails. The software is only as good as the input. People should be able to use and modify input at will, this is not is allowed. I tried to cancel my subscription, but because I couldn't log back into my account due to password errors on their end, I was told too bad, so sad in the most polite way.

I am very dissatisfied with a dating site that from the TV advertising would be true to what it states. I love that commercial and it made me hopeful in joining. Not one email. I was to have matches sent to me every day. Zero. Not one date or interest. Who wants to date someone hundreds of miles away. I can't even plan for that. It is unsafe for us women. I am so disappointed. Sorry eHarmony. You don't live up to what singles are expecting.

The eHarmony website doesn't recognize I am already a member. It will only allow me access to the beginning of the profile page each time I log in. It has been this way for two weeks. The "help" page is insufficient in its scope to deal with this problem. I have already paid for this service and have no access to it. There does not appear be a technical support page other than help with password reset issues and simple problems.