eHarmony Reviews

I tried eHarmony for several months and did not find matches. The last time I was shown a 100% match I became really upset with eHarmony. The man was exactly the opposite of me. He liked many things which I did not. I wrote eHarmony customer service many emails to try to remedy this. At first they said that it was probably FlexMatching because they had no other matches for me. They suggested that I go to settings and change my categories to very important so that I would not receive FlexMatches. When I attempted to do this, I found that the categories in which we differed were not listed under settings. I contacted eHarmony again and they told me that the man in question was shown to me because we were both considered monogamous and altruistic. Although, these are admirable traits, they alone do not make for a good relationship. He was definitely not a 100% match.

I spent a total of $36 to use the eHarmony dating site for six months. It has been a complete waste of money in my experience; I wish I had given the money away to some homeless person instead. First and foremost, the site has little, if any activity. Often, I am shown pictures of women who have "moved on." Those that remain are few and far between. Also, one must keep a sharp eye out for scammers. One woman who looked very attractive claimed to be 60, but in her profile clarified that she was actually 40 but couldn't alter her age on her profile. She contacted me, was too overtly sexual for my taste and wanted to communicate offline. Based upon what I've, this is often a set-up for a scam...

I signed at beginning of November 2018. I set my profiles as I preferred. When I contacted support because I was not getting any matches they advised me that I needed to change my preferences to be more open. I followed your advice going against what I was actually looking for in a person. I have had few responses but nothing but people over 2 to 3 hours away from my hometown. I’m not looking for a long-distance relationship. I’m looking for a relationship that is closer to my home so that maybe it will really turn into something meaningful. I contacted eHarmony and again I was chat. I was told to set my profile settings differently than what I would prefer. I feel as though eHarmony is fraudulent and their advertisement and is misleading to their customers. I have canceled my membership and I am very disappointed with their service. I think eHarmony is a scam.

My account was set to NOT auto-renew and billed anyway. This service had modified my settings and performed an unauthorized withdraw on my bank account. I used this service for a few months and found success elsewhere. My account was deleted. Personal info deleted.

The majority of profiles they "match" you with are people who have not been on the site in forever. It would be nice if they would bring back the "Last online" feature as otherwise you could be writing to someone who has been in a relationship for the last year. Awful experience.

This my first time dating online and never again. One response was from a suspicious match that was immediately asking for my phone number, finally give him my phone number and after a couple hours I was getting phone calls from Romania, really? His profile says he was from New York. I noticed that their staff removed the match from the system for undisclosed reasons, soon thereafter. I do not wish to share my information with any more of their users. I asked to have my account wiped and a refund returned. I was given the runaround by both a call rep (Beth) and a supervisor and on top of that they want to charge me the balance.

eHarmony automatically billed me because I was set up to "auto-renew" but NEVER sent a reminder, NOR a confirmation that I was charged, therefore I did not know about the charge in time to request a refund and cancel within their "3 day cancellation period". Their matches were TERRIBLE. They kept sending me 99% compatible matches but they were not even close to my type (I'm 36, educated, have a career, and active). My 'matches' were usually out of my age range by more than 10 years older or younger than me. They were also usually over 100 miles away! Completely misleading and a waste of your time, energy and money!

I joined eHarmony recently. November 2018. I paid 3 months at 40% off but the site: won't respond to my emails. My profile isn’t getting any person looking at it. Nobody talks to me and the few who has interacted only did like a short while. It feels like I’m sitting on a dead account as I’m not hearing from a soul. I’ve been on 4 other nonpaid sites with constant activity and men spoke to me Plenty. I’m very confused and feel duped. They don’t let you select your compatible matches. It is super to be matched with people 3-4-5 states away from you and Canada. I said 60 miles and upped it to 120 and I’m still getting Nebraska, Tennessee, Texas. I’m from Illinois and even the Illinois are far far away. Huge regret. I was told the site would better match you. Yes- it does but why am I driving to a faraway location when it’s not likely worth my travel. It’s any wonder I’m not hearing from anyone? It feels like a scam. Save your $$.

Do NOT sign up for auto renewal. I closed my eHarmony account four years ago and THEY’RE STILL CHARGING ME. Will not close my account by phone. And since I haven’t used the account in years, I don’t know the email address I used since I made that email address solely for use with my eHarmony account. And so I can’t close the account by phone not by email. A nightmare! California has won a class action lawsuit against eHarmony. I’ll be looking to do same from Illinois.

I had an eHaronmy account about a year ago. I canceled it and ask them to remove my profile. A relationship I had started fell through because the woman I was seeing thought I was still trolling for dates because my profile still appeared to be active. I reactivated the account and found they had left my profile active all that time, making mine a "ghost" account. There were scores of "matches" during that time. The women must have thought I was a snob for not replying to them. This appears to be how eHarmony inflates the number of accounts presented to users. Unwitting users like me are turned into shills in eHarmomy's fraudulent user-inflation scam.

I didn't even have the account for 24 hours and they canceled my account without notice. They did not want to give specific reasons. They also won't give me my money back. Makes no sense. I just lost $140.

RESPOND eHarmony. RESPOND eHarmony. RESPOND eHarmony. It seems impossible to unsubscribe. They are intent on you giving up, which I ended up doing several times. That is abusing the situation. I have sent e-mails, now my account details don't work anymore, I have asked a new password to be sent and no response. And I still get those tricking emails, but hey unsubscribing from those actually worked!

Paid for a year which was stupid on my part. The matches I am getting are atrocious and there is no response from anyone. Initially I tried to initiate communication and there was zero response. I am on other paid dating sites (as well as free ones) and get communication initiated all day long. Contacted them to express my satisfaction and their response was that my fully completed profile with a full array of photos should have less selfies. Lol. I have a range of photos and as I said get response all day long on other sites. They indicated they had a satisfaction guarantee and I asked for the details and they said they would give me more time on the site. They should be ashamed of themselves. Such a disappointing scam.

I did not feel safe using their service. I received only 2 responses in the first 12 days. One response was from a suspicious match that was immediately asking for my phone number. Noticing the poor spelling and syntax, I declined the request. I noticed that their staff removed the match from the system for undisclosed reasons, soon thereafter. I do not wish to share my information with any more of their users. I asked to have my account wiped and a refund returned. I was given the run around by both a call rep (Beth) and a supervisor (Chad). The 3 day refund period is a joke. I made the mistake of purchasing a year subscription. They refused to offer a refund of any kind, not even partial. This is not professional. And it is certainly not good customer service expectations. Please do not use this service. They are only interested in getting your money.

People please don’t waste your money. It’s not worth it. I had it for 5 days when I kept getting lots of fake profiles and the only ones that were real it was a whole bunch of perverts. I had to block like 10 people. I honestly decided to pay because I thought it would be different but honestly I’ll stick with the free apps. Now I’m stuck paying for something I’m never going to use. If I could I would give them a negative 10.

Account closed twice for bogus reasons by eHarmony, back to back, and I have not been able to use the website more than a days over the past 3 months. What a complete inconvenience and waste of my time. Here are the details: Twice, within a month or two, eHarmony shut my account down supposedly due to being hacked by a non-member. On the first occasion, approximately August 2018, I tried logging on and couldn't. There was a blue icon that said "RE-OPEN MY ACCOUNT", and I clicked on it and by god it turned from blue to green. And not only that, it would just stay green and the screen would freeze. It would not let me take further steps to re-open my account.

My account was hacked. It was taken over by a hacker who probably used a rainbow table to match my password hash. I was not notified by email that an account change was pending my email verification, it just happened. This is the weakest and worst user security policy I have EVER heard of. They do not work on Sundays so this hacker ran amok for 24 hours with me having to try and mitigate damage by messaging all my matches. Finally I got ahold of chat this morning and they could not help. Then at 2:30 I receive an email saying they had closed my account. Nothing they can do. Scorched earth for my account. So long eHarmony. This is the final straw. First you change your format and become just another expensive Tinder, and now this.

I signed up with eHarmony on around September 2018 and it has been a month and my experience with them is horrible. I get fake profiles matches sent to me indicated that they are interested in me, but when I replied, I get no respond. I had only one man communicated with me, but I doubt if he is real since he has only one picture on his profile. The rest of the matches are just ghosts. I guess I will be stuck with a contract for a few months since they wouldn’t refund to me. As they said eHarmony will continue to withdraw my money whether or not I’ll be still using the site.

Eharmony is horrible. I thought that if I joined a paid dating site, it will be better than the free ones. Man, was I wrong! The people on this site weren’t members so they couldn’t respond to messages. I got no matches, and the ones that I didn’t match were not my type. I got a multi payment subscription and I contacted customer care to cancel. But since it was a multi payment subscription I wasn’t able to. They were still going to charge me even though I wasn’t using the service anymore. Just like any other subscription, I should be able to cancel if I’m not using it anymore, right? Wrong! Not with them. This site is a total joke. Stay away!

I joined so I can find quality Polish men. Because I am Polish and proud. I love my ethnicity and I want to marry the same kind. You can't even search for someone that is Polish. It's either **... Indian... **. What about like our nationality??? That's so important to me and eHarmony failed. For what it's worth, I will be deleting my account.

In general, every online dating site scams consumers and eHarmony is no exception. Join for free? Sure, except you can't really do anything. But eHarmony and the rest do that to pad their user base. Read the other reviews and you will see a common complaint is that people don't respond. Why, because they are not paid subscribers or their profiles are old and outdated and these folks are no longer looking. What about eHarmony's revolutionary "matching" system. Pure crap! I have been matched with people whose values and beliefs are way off. Think Trump supporter vs. Progressive values. It seems impossible to meet people the old way, in real life, but sites like eHarmony gives people false hope. This simply is garbage the way they run their company. P.S.: Do not leave any negative feedback on eHarmony's Facebook page: you will be blocked.

I joined eHarmony for three months. I answered, I believe, 1,000 questions, their max, which took a great deal of time; I hoped I would be presented with matches that would truly correspond with my beliefs and interests. In my opening statement (profile) I stated that I have been a vegetarian for 40 years. Why did I then receive many suggestions of matches to men who chose in their profile picture to display the huge fish they caught, at some time? I had another suggestion for a man whose profile picture showed him hunting. What?

I hadn’t been active on the site because of a family trauma. When I went to become active again I discovered that I had been locked out the whole time even though they were still charging me monthly. I have no hope of getting any kind of credit for this after reading the reviews here. I just hope my experience can save someone else. Be sure to cancel right away after whatever free period if you are not entirely satisfied. They will not give refunds. And sadly their money-grubbing attitude means you are unlikely to get many matches. And frankly, I’d be worried about only meeting scammers or dupes at this point. By the way, when I was active I did have a scammer try to learn things like my mother’s maiden name and such. I confess it took me a bit to realize that someone claiming to be an Englishman was using a kind of usage and grammar that indicated that English was not his (or her?!?) first language. Be careful about what you share.

eHarmony has often been touted as one of the best sites out there to possibly meet and marry your future spouse. The testimonials they give are endless. However, this review is not about that. In 2010 I started using their services. By 2012, I had gone on a few dates but they were small and roughly about 2 a year. Wanting to try something different, I asked eHarmony to permanently delete my account. They talked me into spending less money per month and said "things take time." By late 2012, I had permanently deleted my account as I felt I was wasting time and money.

I have been a paid member of eHarmony since the beginning of November 2017 -- a one-year subscription. Every day I write to the interesting profile and "What If" profiles that interest me (3 to 6 daily). In this entire time, not one "real" person has written back, every message has been from a scammer. I joined eHarmony because in 2008, I found a partner through the website however she moved abroad and ended our relationship - sadly. In those days, the system worked because only serious people were using it because eHarmony implemented a three-step process of questions before open communication, so anyone who worked through that with you had 1) learned something about you, and 2) invested some time in getting to know a little about you --- in other words, they were serious about finding a date.

I joined to meet people around my age (58). I completed the lengthy profile and loaded the recommended number of photos. 100% profile completion. The first couple of days I received a few matches and then apparently I went through them all. I called and was told my preferences were too restrictive. I explained I did not want to open the restrictions to receive matches I did not want. They explained it could minimize the number of matches I would get, but they did offer me an additional free month for my time which is why I gave a two star rating.

I joined eHarmony at the beginning of August. They advertise the compatibility test, up to 5 matches a day (so little so you can focus on just those matches), they tell you to be completely honest and to think about all your answers in order for you to receive the best matches for you. In the 1 month that I've been a member I've received a total of approx 8 matches. I got matches the first 2 days then 1 a week and now maybe 1 every 2 weeks if any at all! I told them I want a refund, I'm paying for a service that is not being provided.

An "Incognito" button appears below left. When the user looks a button pops up stating "YES I WANT IT" without notification of the $24.99 charge the consumer is about to immediately receive. Thus once activated eHarmony charges $24.99 to your credit card. No warning, no popup, no banner, no carrier pigeon, text, or email. Just a flat out deceptive charge. Eharmony fails to provide prior notice to consumers prior to the action and is engaging in deceptive business tactics. I have decided to retain legal counsel and file a Class Action on behalf of all eHarmony users who have been misled by the "INCOGNITO" button and the hidden charge.

I rejoined after a very long hiatus because of the deep discount they offered for only $9.95 a month. Beforehand I recall they required the 29-point "matching" preference that included age and location, but nowhere did I answer any 29 questions, including the age or location preference. Just a few pages asking about my Likes and Dislikes on a 1-5 point scale over meeting someone, dating someone, and my marriage objectives. And each login to check for messages the Age section defaulted to 35-65, not at all my range of 40-55. I messaged their customer service 3-times and received no response. I canceled my subscription immediately. Sorry, but nobody deals with crap customer service on an overpriced dating site, with too many better competitors out there.

I have been a loyal eHarmony customer for over 6 years. A couple years ago they gave me a stellar monthly auto renewal rate once I reached the age of 65. Recently, they said my account was "compromised", and they deleted my account, mail, and my matches. I had to create a new account from scratch with a new email, once approved, I was back up and running. Here's the kicker - they said my cheap rate was no longer available - and hit me with a price increase! I am standing by the fact that I believe they shut my account down just to hit me with the new rate! Unacceptable! They said my old rate was no longer available! Nice business strategy!