eHarmony Reviews

This dating site with the clever TV ads is never rated high on any independent ratings board reason being well first they Don’t actually care, they are really struggling in a marketplace that has quickly exploded with better, more affordable and more accessible sites out there offering vastly improved services. My advice to ANYONE considering online dating is to DO your research first from sites like these that in no way benefit from the companies being reviewed. My personal experience with eHarmony was so bad I actually had to file a restraining order against the guy I went out on a date with. Briefly stated the guy had posted a fifteen year old picture that depicted a younger and thinner (by about 180lbs) person. The guy then became abusive physically and the whole experience Has left me with a clear physical scar that shall remind me for the rest of my life not to trust what people say in a dating profile.

I too wish I would’ve seen these reviews prior to subscribing for a year, paying three installments, mind you that they charged within the first three months. There are minimal selections of matches and the same people are shown over and again. My selected criteria is not paid attention to; they are of various ages and from other cities. I have tried to call and cancel, yet not I’m not allowed to, and the supervisor is busy. I am very very dissatisfied. I feel like this is a scam, and I hope that one day someone who is legally savvy will hold them accountable, as I will truly back advocate for accountability in whatever way I identify.

I wish I would have seen these reviews prior to signing up. Now I’m on the hook for a one year subscription. Most days I don’t receive any matches. When I do, most don’t even live in the same city as I do or are outside the age range and specified. When I contacted them, they told me to be patient. Easy for them to say now that they have my money. Suggest looking at other sites.

I am glad I had a chance to read all of these (tons of) complaints and I agree with them - cannot help but wondering how can these unethical business practice is permitted in this law abiding country? Our integrity should be compromised with money. I signed up for special promotion at $6.95/month for 3 months but I haven't received anything, beside they charged over $21.45 (?) already on my credit card before 3 month is up - no communication from eHarmony. I didn't know what's going on (?). Made me wondering "Is this ghost company?"

No telephone contact allowed with supervisors of customer service. The company edits and monitors profiles and software associated with this program. I tested this and verified that on my profile. I would NOT recommend this site to anyone, it has been exasperating. Problems getting a password correctly set up took several weeks and several emails. The software is only as good as the input. People should be able to use and modify input at will, this is not is allowed. I tried to cancel my subscription, but because I couldn't log back into my account due to password errors on their end, I was told too bad, so sad in the most polite way.

I am very dissatisfied with a dating site that from the TV advertising would be true to what it states. I love that commercial and it made me hopeful in joining. Not one email. I was to have matches sent to me every day. Zero. Not one date or interest. Who wants to date someone hundreds of miles away. I can't even plan for that. It is unsafe for us women. I am so disappointed. Sorry eHarmony. You don't live up to what singles are expecting.

The eHarmony website doesn't recognize I am already a member. It will only allow me access to the beginning of the profile page each time I log in. It has been this way for two weeks. The "help" page is insufficient in its scope to deal with this problem. I have already paid for this service and have no access to it. There does not appear be a technical support page other than help with password reset issues and simple problems.

I have been unable to login to their website for over a month because the password has somehow been changed again and the website does not give a response back. I have had my account hacked twice so a hacker could take advantage of women on the website. I am presently concerned that my profile has been hacked again a third time. If you visit the website you notice they don't have contact information easily found on their pages if you have problems. Almost all of the content on the pages is sales content full of promises. After they obtained my banking information it was hard or impossible to cancel the account or get service. The matching concept they have is good or better than many of the other services.

I am very disappointed in eHarmony. There are very few if any new matches. It appears that many of the matches are no longer available. Why are their pictures there if they are no longer on the site? There has been 1 response in 2 weeks. That was to tell me I lived too far away to have a relationship. Funny... eHarmony encouraged me to expand my radius. I do NOT recommend this site. I will NOT be renewing at the end of my 3 months.

I was hesitant to sign up eHarmony but I gave it a try as they offered me a discounted price. But then they only send me 1 match per week, occasionally 2 if the week is very lucky or they just repeat sending me the same matches. Most of the matches they sent me are so off my compatibility: blue collar, from other remote towns, out of my required age range of 15 years (I’m an educated early 30 professional living in a big city in the West Coast). Even more depressing thing is: 99% of the matches they sent me are inactive.

I regret signing up for the six month membership. There’s literally nobody in the United States in my matches that’s willing to do long distance dating that I’m interested in. One guy I thought was going to work out then I found out he was only looking for a hookup. The choices of matches I receive are just as bad as OkCupid, but the difference is I only pay about three dollars a month for OkCupid, when on the other hand I’m paying about sixty dollars a month overtime.

I created an account and took the time to fill out my profile to find that I only have a handful of matches and only 1 that is remotely near me. I have much better luck with other dating apps like POF and Tinder than eHarmony. It is definitely not worth the purchase and way overpriced in my opinion. I am even embarrassed that I have wasted my hard earned dollars on this website.

I was recommended this site on a podcast. I signed up, unfortunately for a long subscription tired of other dating sites and all the dishonest people. It's the worse one yet! It gives you about 1-3 matches a week who are completely out of my preferences, but people who would probably love it if I were to contact them. Out of my age range, distance range and not attractive at all. Who sets up these things?

I joined eHarmony in January and have had 2 responses and both were men soliciting for money. When I went to the site to write a comment, there is no place to do so. I sent a message to their media dept and have not heard back. This is an outright scam artist looking for women to send them money, and I'm talking 350K, I have the emails to prove this and more.

I sign up for eHarmony on 30 March 2018 and has been charged. I really dissatisfy with the matches. I want to cancel my account and want to refund, but it cannot be cancel through iTunes. So, I email to membercare@eharmony.com but I haven’t got any response from them. My cancellation has been done within window period (3 days), so I need to refund.

Not hardly any emails, not one date and I am locked into 6 months and being charged hundreds of dollars. I have had a lot more success from POF, Match and OK Cupid. They would not let me cancel even though I was terribly dissatisfied.

I have had an account for some time and I don’t get any matches close to what I want. Also I can go a long time about hearing anything from the account by then 3 days before my subscription is up I suddenly get a bunch of matches and updates. I not stupid. I know that’s part of the plan. I didn’t have a chance to not go through with the cancellation process but I much prefer Christian Mingle or even Match to this website. Everything they say is a lie.

eHarmony is the 4th major dating site I have signed up to use, and without a doubt, it is by far the worst dating site and I am profoundly disappointed compared to Match, Our Time, and Zoosk. It charges more than twice what the other sites charge, their advertising is very misleading, and my experience with the site has been astonishingly disappointing. They advertise a unique matching process which leads to more desirable matches as a result, which is false and not true. I have found their matches to be 98% absolutely useless.

The company eHarmony does NOT provide service to anyone in CANADA! They only give you a few matches from the UNITED STATES that haven’t actually used their service for over a YEAR or more. I received the SAME matches from when I tried their site over 4 years ago. How pathetic is that and you have NO way of contacting the company on their site if you have problems. They should NOT be allowed to advertise in CANADA period!!! They promise a compatible match from all the questions asked on their site then in the next breath tell you to change YOUR match preferences to things you DO NOT want to receive matches. What is the point of that!!! AVOID THIS COMPANY... HUGE WASTE OF MONEY!... SCAM!!!

I signed up for 6 months. There was a 3 installment plan. The first installment went in right away for $73. During the first week, I received "very" unrelated matches. I did not get people from a certain religion or certain race I asked for. I got very unrelated matches. The second week, I got very few and by third and fourth week no matches at all to the point that I forgot I even had this account. I went ahead and canceled my subscription. Few days later, they went ahead and charged me for my 2nd installment of $73, right before the beginning of 2nd month. I asked for refund, they refused. The only thing they did for me was to cancel my third installment out of being nice to me because I explained my situation.

A friend of mine and I signed up about a month ago as we had heard wonderful things about this site. We paid for a membership. It is awful. They breach their promises daily by sending no matches or ones completely outside any realistic geographical area. If they do not have the membership to do what they promise then stop taking peoples money. They are a complete disappointment and a complete waste of money. We are tied in for six months wherein I now consider it a charitable donation on my part. Do not sign up... ever!!!

Not only did I receive 9 out of 10 profiles that were out of my chosen category, but the worst most unscrupulous egregious thing they have done is shut you off just as you have a meeting planned after wasting several months time. I was shut off for an unknown reason, they supply list or any all possibilities of what have been the reason, none of which I could believe was my case. Then you are told that you may inquire if you believe an error was made and of course I never heard a reason and have written several times.

I signed up to try this website and they charged $69.90. They send a few matches the first few days that you are a member and none are anywhere near where you live. I got a message from someone with a note saying that they are not a member with an email and phone number as well. How is this possible? Paying members should not be getting messages from non-paying members. Who wants to date someone too frugal to pay for his membership? After getting this message I asked to cancel my plan and didn't mind the one time charge even though they didn't have anyone in my area of the USA for matches and it was denied.

I bought my daughter a subscription on my credit card at payments of $103 at a time. She lives in a big city. She said that they were sending profiles of people living much too far away, and no one who would interest her. She cancelled after 2 months and I have not been able to get my second installment back, which they took 2 days after she cancelled. If they were reputable they wouldn’t mind giving refunds but they’re not!! No one was interested in contacting her either so the matches were hardly compatible. I’m very upset and would advise people to think twice.

Like others, I signed up after doing the free communication weekend and getting lots of "matches ", only to discover after signing up, the matches stopped coming, or were way out of my preferences. They kept saying, "Change your preferences," No I won't. How about you have matches that fit what I requested, you do claim to be the largest and best one right?? I have a feeling they use fake profiles or dormant profiles and have their own employees sending out communications during free weekend. I am early 40s, I have no interest in dating much older women, which is what I was getting. I learned the hard way about not cancelling within the 3 day window. Seriously 3 days is nothing to gauge if you like the site or not.

This is highly unethical. I canceled my subscription well in advance of my renewal date but I continue to receive requests to communicate from members which means eHarmony left my profile active. This is wrong on every level. REMOVE MY ACCOUNT! This happened to me several years ago as well but I had forgotten. Based on this most recent issue I will NEVER sign up for this service again. In addition once you sign up for service you can never talk or chat with a live person again. Worst customer service in the world.

Fifty consecutive match clicks - 1st click to last click, not ONE was available! Every single match had moved on and was no longer available. I did not receive 1 available match. THIS IS FRAUD! Age, distance, ethnicity were not factors. I changed browsers using Chrome, Microsoft Edge, and Firefox, still no matches. So NOT a technical problem. I want a REFUND to compensate for my time and the dollars invested. I want Eharmony to CLEAN UP their ACT!

I have had the same experiences as many of the others who have posted complaints. I wish I’d read them before I wasted my money. I also got several matches when I signed up but they were with men who were 100 plus miles away. I am not looking for a long distance relationship. Now, I’m lucky if I get 2 or three matches per week and even though I changed my distance to 60 miles, I still get matches 100 miles away. I also have very few “views” so I’m thinking that eHarmony is not displaying my profile.

Wow! I sure wish I had read with the reviews before I signed up but I thank everyone for their tips about continuing to pull money from your account. I will call my bank immediately and make sure their payments cannot be processed. Confirming all the other reviews, I received very few matches and more they terminated the matches they were a problem. The communication and matches I received were so minimal and completely opposite of all of the promises they made in their advertisements. There is no way to resolve the complaint. I am to verify the other complaints they have no interest in resolving the issue with any phone call back. I regret I spent so much time putting my personal information on their site. This company has nothing to offer anyone unless they enjoy giving someone money. Not for a good cause!

The homepage says several new matches every day. Upon signing up, I received eight new matches. Six were further than my chosen distance of 30 miles. (In Los Angeles traffic, 30 miles can take an hour and a half.) In the next four weeks, I have received a total of 4 matches. Four. I haven't received ANY matches for the last two weeks. I selected **. I think it's reasonable to want to date people of the same race. Nevertheless, I have been matched with people of other races. I wrote to them about getting some of my money back and didn't receive a reply.