eHarmony Reviews

Their communicate with matches for free weekend promotions are a scam. You can't communicate for free, you have to sign up. When you do become a member, matches don't respond and/or live far away. eHarmony only gives you 3 days to cancel their service. But it takes longer than 3 days to know if a site is ideal. They are a cash cow, not a matchmaking service. I hope anybody considering them reads their bad reviews and doesn't join.

This company is a fraud. They advertise with fake people and send you daily listings of people who are not actual members or who were members years ago. It is a complete waste of time and 90% of the accounts are fake. I am filing a complaint with the US Attorney General. I urge every user to think before signing up. I voiced my concerns to the company and as a response my account was terminated. Therefore, they stole 5 months payment from me. They refused to provide a refund and would not explain or provide reason for my account termination.

While it is true eHarmony has a very long personality application the problem is you are not guaranteed responses. If they don't get back in your city you should get your money back or there should be a penalty for people in your city if they won't meet you.

I spent 10 minutes going through the whole process only to be met with payment options that are extremely high. After reading the reviews I don't see why anybody would join this website. I feel like I wasted my time but am glad I didn't spend any money.

I was on the site for less than 6 months. In that time my account was compromised twice. The first time I received an email letting me know that the email address on my account had been successfully changed. Sure enough I had no access to my account. After about a half day dealing with customer service they changed back the email. My pictures had all been replaced, my occupation and profile had been changed so it took awhile to rebuild everything. eHarmony's response was that they never found proof of the profile being changed. Seriously. That's what they said.

I joined eHarmony on January 21, 2018 because I thought it would be an amazing opportunity to meet someone other sites couldn't offer. I didn't think I received appropriated matches, but I made the most of it. I had a horrible experience with one of the users, sent to me as a compatible match. After a very uncomfortable situation and conversation with this individual, I decided to cancel my account because I could never feel comfortable going on dates with anybody from this site. After a call to their customer service department and a detail email, I found out I couldn't do it and was inform that I need to pay my 2 outstanding balances of $87.80. In total eHarmony is expecting me to pay $263.40 for 16 days of usage and a horrible experience. I'm so disappointed that I don't think I could ever do online dating again.

Beware daters, eHarmony, which is presented by almost all the dating site reviewers as a credible and helpful company provides misleading account and payment when you join, resulting in their ability to auto-withdraw significant amounts of money from your account that you may not understand they are doing or want them to do. All this hassle while they deliver a subpar matching service, with a poor offering of matches, many of whom appear to be inactive. Probably because of the hostile payment scam and eH terrible 'customer service' they do not have an edge in a good dating market.

Will make it short and to the point, I will never spend money on this site again, most profiles of the people are not paid members that eHarmony sends (aka) you the paid member, so the nonmember can respond back anyways, next when you set your limits (aka) age, distances, or in USA, they still send profiles (I am 54 years old and they send me 35 year old ladies profile LIKE WE WILL HAVE ANYTHING IN COMMON!! 19 YEARS COME ON NOW!! They also sending (aka) out of country profiles, like we are going to fly all around the world going on first dates (get real)!!! EHARMONY, I have responded to over 100 emails that were sent to me and next thing I see on that lady profile is she is no longer a member (aka) she moved on is what it would state, so all 100 members COME ON NOW!!

I didn't have a bad experience with eHarmony, per se. I joined for pen pals around the world, and I got them, but I can't imagine using a site like this to meet someone for a relationship. During my first week, I had over 100 private messages and was so overwhelmed that I had a friend come and delete all but ten. Once I learned how to use the site, I realized that while some of these 'matches' are legitimate, many of them are profiles of people no longer using the site. A former user from Canada told me that eHarmony sends new users messages under the guise of interested matches, just to get you hooked.

The subscription I bought was for 6 months, but paid for with 3 monthly payments of $69.90. After 2-1/2 months I turned off the "automatic renewal" feature because the site was slow to post notices of messages that matches sent me... the message system word processor is "clunky" to use... and the photo posting and deletion process requires complex operations to manage. The subscription price is much too expensive for the service they provide. About a week after turning off "Auto Renew" they sent me a confusing "WELCOME" email which suggested that I had agreed to be billed $69.90 for 3 (additional?) months. I called my credit card company and ordered a "block" on further charges from eHarmony.com.

I signed up on eHarmony because I thought it would be a different experience than other sites out there. At my big surprise, even more disappointed after the service I got, trying to cancel my subscription. First, I didn't think I received proper matches. I had a very unpleasant experience with one of the users, sent to me as a compatible match. Not sure how compatible it was suggested we were, but after a very uncomfortable situation, I decided to close my account. Find out I couldn't do it and had to continue paying membership ($94), which by the way was canceled two weeks ago. Just a ripoff. I remember being reimbursed by a nonpopular site without hassle. Thought better from eHarmony. Disappointed.

Like other individuals, the so-called compatibility is only determined by a machine. After a month, I received no contact from matches. I closed my account, only to find out I have to continue to pay the rest of the subscription ($134). This is a rip-off. I thought this site was a higher class business. It's bad enough to deal with scammers on the dating site, but then to find the site is a scam! Even POF, which I consider nothing more than a sex and scam solicitation site, refunded my money!

I joined eHarmony to have fun and find dates. Oh you get matches but only one out of 100 responded. That was to tell me he was so disgusted he was dropping out. They click you as a match and you never hear from them again. They even view your profile. Instead of having fun I've become self-conscious, angry, frustrated and hurt. I don't know if eHarmony is using fake profiles or the men think they are all that. BTW I'm considered good looking. Financially secure and friendly. I've erased men from my match list after 4 days of no response and the next thing I know they are back on it. Which since I blocked them shouldn't be possible. This online dating site should go offline and get some dating tips.

I subscribed to eHarmony, set up my profile, and have been nothing but disappointed since. They initially sent me a bunch of "matches" that did NOT fit what I am looking for. Since then, I really don't hear from them anymore, and I check the app daily. What a scam! I've also subscribed to Match and Zoosk and both services have been interacting with me daily, even though they are less expensive than eHarmony. Also, both Match and Zoosk actually track how I respond to the various suggested matched they send me. I am very satisfied with both websites. However, eHarmony stinks!

As an ** woman who dates interracially, I found eHarmony to be a waste of time. Their matching system is a scam, they had few people in my area so I ended up with matches in other states. In the few months I was a member, I was only approached by three men, none of them were suitable. Of the men I approached either through smiles or messages, they basically ignored me. They advertise themselves as a place for interracial dating, not true. All of those guys prefer any woman but an ** one. They will do anything to fill your profile up with matches whether they work or not. It's a scam and for the price NOT WORTH the games they play with you. It was about constant rejection.

I joined eHarmony and paid for a three month subscription. I did not lie and state anything not true. After a day they said something on my profile was failed. They would not tell me why they cancelled me but they kept my money. Since they denied me I never thought to check account but after the three months eHarmony charged me over a $100 to renew a profile that had never been put on their site. In my opinion this company are thieves. Very sad a company is allowed to steal people's money.

After my 3 day trial with eHarmony they discontinued delivering what they promised. It is as if I am nonexistent. They took my money and ran. I am paying for a service that doesn't provide what they advertise or state on their website. Since joining, I have noticed numerous complaints about their inefficiency and lack of customer service. I am not looking for a free month or a free lunch. I just want a refund since I have not received what I paid for.

After failed attempts with other dating sites, I decided to go ahead and pay to use eHarmony. The matches are no better, if not worse. There's less people signed up than the free sites (of course), but that means less variety in matches. If anything the men were overly snobby and bland. I ended up meeting my soulmate through a free dating app and only "used" eHarmony for a month. They will not let you transfer the account to anyone else, so basically if you pay for a year and don't use it you're SOL.

All of the billing issues aside, as others have stated, I signed up for a profile for a few months. I don't think I'm the best looking guy, but I am in shape, have a stable job, and own my own vehicle. I'm in my mid 20s. eHarmony's "Matching" system would constantly match me with women who are solid 9s & 10s, and upon minor scrutiny of the profile, you can see that it is just similar looking models in the different pics on the profiles. Probably about 50% of my matches were fake profiles.

eHarmony completely changed their message platform, removing the guided communication. This is what made them unique and filtered out people that were not serious. In addition, their cheapest membership is 129.99 for a 3 month subscription. You can’t pay for a single month or be billed per month for a 3 month subscription. Way too expensive!

I canceled my automatic renewal over the summer and was not expecting to see a new cycle start coming out of my bank account starting 2019. Lo and behold I was charged when I canceled and haven't used your site in months. App deleted and all. Which by the way is nothing more than a hookup site. Constant, "Hi, want to hook up?" "You're beautiful, want to meet?" I can get that for free on OKCupid. EHarmony only responds with, "We don't offer refunds. We look forward to helping you find your special someone." I canceled my account and ended the billing. I told them I'm reporting any future charges as fraud and will be contacting my bank in the morning. I also updated my profile with the exact information so hopefully some other person will be spared their sneaky, descriptive, fraudulent ways.

I was with eHarmony for about 3 months. Before I joined I read many of their ads and promises and one of them was that they would send me many matches of local women. Well that was the first lie. I set my preferences to local only and only got one or two and in a period of 2-3 weeks I maybe got 4. They did not tell me that there was not a way for me to browse local women either, and had to rely on eHarmony to send me my matches. If you have been on other dating sites then you know that most all sites allow the user to browse singles profiles... but not eHarmony! SO... I changed my preferences to local and long distance and started getting nothing but women's profiles from other states and NONE from my state. A little while later I decided to cancel this account and after doing so eHarmony wrote me and said it will end in April 2018 and they will take my money up until that time.

I have been on E-Harmony for over 2 weeks: No single person whom I have sent "like" responded. I am still not corresponding with anyone on regular basis. There were only 3 people who have exchanged messages a fews time but their replies were once per 3-5 days: the pattern does not show much interest. The company auto-bill you $25.00 when you click "incognito" button (it means when you read someone else's profile, your name does not come up). You are not warned that it is for extra payment. You just get billed. Total scam! I have a great profile with awesome photos over which on a different online dating site people had been raving about. Never E-Harmony!

Horrible company with bad customer service and horrible policies. Who finds love in three days? Expensive and a waste of time. Especially for a single mother like myself. Had way more luck with FarmersOnly. Instead of even offering a partial refund they said they’d give me a free month of service. I don’t want their crappy service so what makes them think I want an extra month? No thanks. Just cancel it. Don’t waste your time or money on this site.

I emailed eHarmony that I wanted to end my subscription. I had paid one subscription and they said I had to fulfill a year and pay the next subscription. Then I received an email stating my account was being charged for an additional $24,99 that I did not authorize. I emailed them and they said I had chose to be Incognito! Nowhere did it say there was a charge when I was maneuvering through the site to update my profile since I had to be there for the length of time. I had one person email me right off the bat and he sent a few messages then stopped.

I signed up with eHarmony and as per terms and conditions at the time, the agreement was for me to pay an initial £23.80 on the 28th Sept 2017 followed by two subsequent payments of the same amount on the same date the following two months. This was a total of £71.40 And was to be for a 12 month term! I have paid this to them. It was agreed that £71.40 was a 12 month plan, eHarmony has now taken a further £9.95 payment on the 3rd of January which is only the fourth month! They shouldn't have taken anything else for another nine months. I only signed up for the conditions that was agreed and didn't expect to pay any more until the twelve months had elapsed.

I will Warn my friend no to use eHarmony.com. If they are using I will tell them STOP USING EHARMONY to avoid big troubles! When I checked this website, I am surprising that there are so many clients were screwed by eHarmony's auto billing subscription system, which is a very ugly strategy. I welcome all the victims contact with me, we can file a group lawsuit against eHarmony since so many clients were screwed. eHarmony make money without provide any services by setting up clients and stealing their money. All the scams and tricky things of eHarmony is as below:

This referral is in Reference to eHarmony. The dating site for singles. I would not recommend this site to anyone... I was scammed by a gentleman by the name of August ** who claimed to be associated with a company by the name of C&N Petroleum based in South Africa. I have been in contact with various women who have been scammed by the same man. We have pictures of a gentleman but no verification of who his true identity is. I believe that eHarmony has a responsibility and obligation to it clients to maintain a site free of predators who seek to take advantage of people genuinely seeking relationships!

First is their misleading commercials, "communicate for free this weekend", sure, you can sign up for free, and it will give you matches, but you can't view their picture or profile. So you can communicate for free with people you can't see and know nothing about. Gee, thanks. But I signed up anyway, have been trying for a week to change my main profile picture, and it will not let me. I have reported it repeatedly, and I get nothing, no response and no correction for the problem.

This is the worthless website I have ever seen. It's a waste of time. You cannot find anyone in this website because I tried 2 times with different Gmail ID's but both times they gave an error that "Your account is closed". I did not even open it once and my account was closed.

I joined eHarmony 2 months ago. I am very dissatisfied. I have been sent over 300 matches. I narrowed those to around 50. I have sent messages to these and get little or no response. As an example, I have sent 23 messages so far in December. Most were at the beginning of the month. I have heard back from only two. I have only had two others to check out my profile. This was my same experience in the first month, but I wasn't keeping an exact count at first. So, doing the math, I have gotten less than 10% activity or response from the people on eHarmony. Do these other people even exist?

I would never recommend eHarmony to anyone. I have requested technical assistance to completely remove my profile. The site is a glorified email and messaging service. It was a very disappointing, costly, and silly waste of time. This is not a site that has the paying customers best interests in mind in the least.

I joined the website after a few friends recommended it or thought I should give the site a try. I was on the site for 6 days and was very unhappy with my matches. I live in a major city and most of my matches lived in the suburbs or far away from my location. After trying the site I realized it was not the right fit for me and asked for a refund. I signed up for 6 months due to liking other websites and having success meeting people and thought this would be the same. Even though I was not happy with the site I would not recommend eHarmony because THE CUSTOMER SERVICE IS HORRIBLE. At the least they could have refunded me for 5 out of the 6 months I paid for. Instead they offered a free month after my subscription ends. DON'T SIGN UP - THERE ARE OTHER SITES WITH BETTER CUSTOMER SERVICE.

I had a bad experience with this website. Money taking - no rewards... You are on a passive mode (because you are a woman?). Terrible emotional disturbance. Never again. Keep out of this eHarmony **!

I received a special offer for 3 months @ $9.99 per month. I thought more quality would be on this website since it cost money, and as the television ad says, the members would be more invested in honest relationships. I believe they never take down profiles from those who have terminated their memberships. I never got any response from anyone that I contacted. One gentleman that I did meet had his profile removed for a reason he was not aware of. Probably a scammer hijacked his profile. I got a few matches in the beginning of my membership, then nothing until it was time to renew. (I cancelled auto-renew).

Stay away from eHarmony!! Their matches are too far away. Most are not members and cannot respond to your emails. They don't allow you to search for your own mates and they pick them for you. That's lame.

I signed up with eHarmony a month ago thinking that it would have better safety filters for single women than Match.com. First, before I signed up I received a lot of matches, then after I signed up, I hardly got matches and all of them were really unattractive - really! And not within any of my parameters (age, distance, education). When I complained, they said to change to "not important at all" but I got nothing better. Lucky me, the only "match" who responded were total scams and I complained to have them removed. I thought I had to change my profile and I did. Nothing at all. No activity at all. ZERO! I am an attractive and sexy woman. It is really not worth the $150 I am paying. DO NOT SIGN UP. You have a better chance to meet anyone at the local supermarket or at the local dump. How do these people get away with doing this kind of business. They prey on people's emotion and vulnerability. DO NOT SIGN UP!

Horrible customer service. I’ve been trying to cancel for weeks. First, they shut down my account, then claimed they reopened it. Not so. They are still billing me monthly and sending “matches.” If my account is closed, how can I get “matches”? This company should be shut down immediately.

I only used TV advertisements to make my decision on what dating site to sign up with. I signed up for 6 months. I didn't get any responses except one person that was 12 years below my bottom age parameter and the wrong ethnicity. I emailed them 5 different times and they said it was my fault because my parameters were too strict. I then changed to 300 miles away but didn't help. No matches. I changed it to the entire USA. Nothing! I asked how many people were signed up to eHarmony in my area or in the state... no response. I asked for my money back! No response. I am very angry at them! Don't use them!!!

I signed up during the so called free weekend; however, all facts weren't presented that if you don't pay you would not be able to see the so called match. Immediately after signing up I got at least 10 matches. Full of false expectation I paid the subscription but turned out the matches weren't as my filter submitted, e.g. education. After few days I got a bad feeling that this matches could be fabricated to induce me. I sent email and called to cancel but too late beyond 72 hr window I was told. Almost 2.5 months now all mediocre quality matches presented. I lost hope and this company should have all customers forewarned. They just playing on people emotion. Unless you have plenty of $$ to waste...do not fall into this free weekend deals! Their ads stating matches success during free weekend not true at all... No one can meet the other seeing face to face unless you spent money!! For seniors this is really bad impacts. Customers BEWARE!!!

Last time I checked most businesses will refund a customer if they are not satisfied with the product. How does eHarmony get away with taking folks hard earned $ with nothing given in return? How has the BBB not been able to do something with this fraud “company”. No results, no progress, zero for the money I spent. A big crock of …

Something suspicious about their sign up procedure. They say I have registered before with all 3 of my email addresses. I know this isn't true, so they must own other dating sites where I might have registered. I guessed at the passwords I regularly use, they don't work. So I asked to have them reset the password but they won't do it unless you know the zip code of the matching email address. I have moved 4 times in the past several years so I have no idea which zip codes match what. They don't seem to have customer service people so it's impossible to sign up. I don't like companies that don't provide customer support, especially when money is involved!

I have been on eHarmony for 3 months and have had very few connections and now one of those is a scam. I had already been scammed on Match.com and now eHarmony as I think they look for woman over 60 to go after. I knew better than to continue with this fake profile but these companies who charge an arm and a leg for their program should be shut down as they are simply a rip off. It is so sad that all the sites are now infected with scammers. I am done with online dating forever!! Don't let them take your money. Just say NO.

I signed up again after a negative experience last year. Back then I was dissatisfied with the product and customer service. Customer service refused to refund my money after only a few days. I thought maybe there would be some improvement, but there isn't. Fool me once, shame on you. Fool me twice, shame on me. Years ago I tried this a couple of times. The first time I thoughtfully completed the survey and bio. A second time I used a new identity and straight-lined all 1's and all 5's for most questions. Most of the same matches came up... the infamous algorithm isn't worth a dime. Dear Dr. Warren, your product is a piece of junk. If you want me, I'll be crying in my beer, and telling all my friends about it.

I was on eHarmony for 2.5-3 years about 10 years ago and had 600 to 700 so-called matches. Which did not ever turn into a meeting much less a date. They are totally non-responsive in their customer service and will not do anything to ensure customer satisfaction. They just try to coax people to stay longer on their site and be prisoners of hope. Their matching process is questionable (bogus?, fraudulent?). I received matches that were quite incompatible and very few within a 3-hour drive of my home. Most were a day or more away. To put it simply, they SUCK nothing but a rip-off. Save your money and your time. Have nothing to do with this ** show.

After filling out my profile and waiting a few days I had zero matches. They canceled my account so I could no longer log in and refunded my money. I see a lot of complaints about people wanting money back. Why they wouldn't accept me as a customer is even more insulting.

Being recently single, and interested in meeting a guy I had signed onto OkCupid for awhile, but felt that I wanted to meet with people of higher quality - more professional, more educated. I'd heard about eHarmony and my impression was that they were better at screening and I was likely to meet more quality people there. I got a 6 month subscription and am now almost three months into it. To my surprise this expensive service is very poor and nothing like advertised. It seems to me the quality of people there are not any better than the free site, and the amount of scammers is perhaps even higher -- which is a lot! I did end up messaging back and forth with one guy who seemed pretty well educated and respectable and eventually even he turned out to be a dishonest and sleazy person.

I joined because I know a board member and I trust him. I'm extremely disappointed in the site, not just because of the low quality results, which says it's not really matching based on any measure of compatibility. So what if I like dogs, so does just about everyone else. I keep getting fraudulent hit after fraudulent hit and how you can spot them is to do an image lookup on Google! Most of the fraudsters just clip public photos from Facebook. I couldn't be further from impressed by this site and I'd recommend staying away. It would take so little for them to verify identities when people sign up, but they don't. Stay away from this scam. I'm surprised they haven't been sued.

This was my first experience with eHarmony. Every match they sent me was either a scammer where they kept deleting matches after I had made contact, they were too far away or the men would say hello and nothing else. All the men I tried emailing would make first contact but were not serious about meeting or talking. I paid for this service and tried to contact eHarmony but cannot get a response. I want a refund. They are not what they say they are. I actually have gotten more results from cheaper sites and free sites.

How could one trust that eHarmony cared, knowing their ratings are at the bottom. I am canceling. Every time I like a match, I get 'this person is not able to participate,' or something of the sort. I actually have had fraud on my bank account from them, the site is so slow (you'd think the fees from us alone would pay for speed, storage and upgrades for them). We do all the work, writing about ourselves, giving hackers more leverage. I was charged around $24 because I accidentally bumped 'incognito', of which I keep searching MY memory... did I see an 'incognito' button, let alone any $$? NO. For the time I have spent, money, NOT feeling comfortable... Oh, one would think it's a scam. And I have been inundated with new trash email. No thank you! A great idea gone bad, unfortunately.

I am so frustrated with my eHarmony experience that I feel I could write a short story on why no one should ever use their services/site. This is nothing more than a means to make money, end of story. Like so many who have submitted reviews, I feel eHarmony is a scam on a grand scale. I too have been "matched" with those I have zero in common with, etc. I was contacted within 2 days by someone who seemed to be legit, only to never hear from them again after a brief conversation. Also, like others I have yet to receive the first response from anyone I have sent an eHarmony "smile". This could be because all of the matches I've received are well out of the range I chose. I also question if the matches are even real.

Many problems but the biggest is how eHarmony HIDES from the clients. Next big problem is 95% of the losers on there are scam artists. Not interested. I will be filing complaints with the BBB and the FTC. eHarmony is a JOKE.

I found that close to 100% of the matches eHarmony send are scammers. eHarmony does seem to follow the matches and later sends warnings that the 'match' has violated eHarmony principles and has been deleted from their service. The problem is that can and usually does take weeks. I started ignoring almost all eHarmony emails and just recently allowed one person to contact me and about 3 weeks later, he was removed from the site for eH policy violation. The problem is that during these weeks of communication the match complained of the site format and I, too, had problems scrolling and finding the eH questions/answers so we exchanged emails. NEVER DO THAT! It can seem cumbersome to stay on a sometimes dysfunctional site format but it does protect you somewhat.

I've been on eHarmony for several years because I'm very busy with work don't have time to social. I'm always a loyal paying customer to eHarmony for years. There are too many scammers on eHarmony. One scammer tried to scam me and didn't work because I'm too smart for that. I texted her back (via eHarmony site) said she is a scammer. Only one text message to her. Then eHarmony closed my account as well as scammer's account. I contacted eHarmony many times and no response from them. I already paid my membership already & lost my subscription money.

As you can read from the title, eHarmony is super sneaky. I deactivated my account about a year ago from today August 31, 2017, and they just tried to charge me $80.83 to pay a subscription I did not authorize. Luckily I caught it today (which is the first day I saw the charge. It was not there yesterday) and I spoke to some guy with a thick country accent (who didn't even know how to spell). HE TRIED TO GET ME TO IGNORE THE CHARGE AND KEEP PAYING!!! My experience before this was just as bad. The entire website is A JOKE! eHarmony is the worst dating site I EVER tried and the people when you call them are rude! I am royally pissed! Would not recommend to anyone!

eHarmony claims that their goal is to match you to the perfect one. When you sign up there are settings to choose from including age, religion, distance, etc. You then are given a series of questions which I guess after talking to customer service are just for fun and you did not have to complete them. However, it does not say that anywhere, so I spent a lot of time completing them (about 900). Then I get my matches. A few local ones, and then there were a few located in Nova Scotia, 11 hours away from me, and in fact a majority of my matches were coming from Canada because according to match I was not being flexible. So, I became flexible with my age, and then religion. However, if I am Catholic, my goal is to marry someone who will want a wedding in a church, and to go to church so I thought no. I am not going to change my religion. If I stuck to the hour distance they kept sending emails to be more flexible.

As soon as you sign up, you have to pay to see even the pictures of the matches. Such a money scam and my first question from a member who I couldn't even see was "Do you believe in pre-marital sex?" One might as well join Craigslist for free and get the same men. I've never seen a dating site with all grayed out photos until you pay. eHarmony needs to go away...

The way it was explained I thought I was signing up for one month, if you are going to sign up for this service or any dating service BEWARE because it is very confusing. I only had this service for 5 days and cancelled it, I had no contacts that I was interested in and those I thought I would like to meet was not interested in me.

This is the worst dating site ever! Don't believe their lies! They will trick you into a membership you can not cancel for a year! They will charge you way too much for lame matches! Not enough people use it because it sucks and is way too expensive. So basically you end up with a bunch overweight, ** balding old guys. So good luck with that! I'm thinking of reporting them to the BBB for false advertisement. And when you actually want to get rid of your profile there is no way to actually do it. It's not like other sites where you can just delete your info, easily and simply. I had to literally go through everything I had written line by line and attempt to delete. Some items were just impossible to delete. This site really does suck! You would be really lucky if you actually met someone on this site worth spending time with.

About three fourths of the individuals I was matched with were either phony matches or were not active on the site. Of 35 matches, only 6-8 were active.

eHarmony seems to be something it is not. I took subscription and never got one response until my subscription was due again then some handsome man messages me, says he is in Real Estate. So am I. So I checked him out and he does not exist, this was E-Harmony's way of getting me to sign up for another 3 months for $119.00. This is the biggest fraud/scam going. This company needs to be investigated and sued.

I was matched with some kind of scary guys. There were instances of professional men lying about marital status, or significant health issues. And I don't know why the predominance on EHarmony, but it was definitely more prevalent than on Match.com.

I am 54, and I was hoping to meet someone who, through filling out answers to eHarmony questions, would be suitable for and have values and common interests like mine. I did not find a lot of the questions asking about the fundamental core of who I am and therefore that was the same for the men's profiles I was matched with as being so called compatible. I simply found this site superficial and that it was like meeting someone in a bar, except in a written meeting site.

I was matched with a man my total opposite. I felt like I had been pimped out. After taking on the computer for days. We exchanged phone numbers. On the first call the conversation from him quickly turned to sex talk. The more I objected the more he talked. I cut off conversation and reported him. Absolutely nothing was done. His profile was never taken off. I was so upset I stopped payment to site.

I signed up with eHarmony for 6 months. After 2 months I only had 3 people send me messages and I immediately received an email from eHarmony each time stating that my matches account has been closed for fraudulent or compromised activity and then my account was hacked and had to be closed. I did at least get my money back.

It is a joke. Despite paying for months they kept saying they could not find any matches for me. Joined on a few separate occasions. Left me wondering if these things are just a scam.

When at age 68 I was matched to a gentleman who lived 450 miles away and I thought, "You have got to be kidding me". Who knew that we would be married eight months later and still crazy for each other more than 7 years later!

In the past month I have tried eHarmony hoping being older and looking for something long term that this would be a good fit. I am a single mom in my mid 30's. I only was matched with either 20 something or men in their 50's. We would have similar interest, but they would be things like animals or food. I like workout, and do a lot outdoor. Most of them looked like they had never been to a gym ever. I explained to the customer service about my frustrations and he acted like it was my fault. "Well you could add more pictures." I'm sorry 8+ isn't enough.

eHarmony is a safe dating site. I have changed my profile requests at least 3 times in order to have a more varied choice of men. They do protect your personal information and they will terminate clients who break the official rules. A client needs to submit several pictures for their profile. It is very helpful to give in depth information about a person's profile and desires in a mate.

When it was time to renew I was busy and not paying attention. They charged me $150 and I had the charge reversed. Now I am not allowed on the site 3 years later until I pay that charge. They should send out a warning that your membership is about to expire. Also, I had way more contacts with POF.

Had a lot of difficulty with their mobile app. Was also unable to read previous messages sent and for a month my matches were not receiving my messages, nor was I receiving theirs. When I contacted customer service about the issue they acknowledged it was a problem but they wanted me to spend hours explaining the problem/issues they were already aware of. It took over a month for them to rectify their internal messaging problem. I requested a full refund but they tried to deny my request. Eventually went through Apple to get refund. All matches were also from out of country or 1000 km away.

I joined on 7-8-17 and in 3 weeks had zero emails from E-harmony or any member. I log on and there are no messages. I called them to cancel and get a full refund. They refused and said I need to log on regularly to "refresh", and then I would get new matches. I said that there was never any instruction to do so when I joined, and they never disclosed how they help people connect with one another. They don't help. It is all on each person to reach out and make the first contact.

I signed up one month ago with eHarmony. eHarmony reached out to me and said they were removing someone from my profile due to suspicious activity. I have not connected with anyone the entire month. I called to cancel my subscription and was I only had 3 days after registering to cancel. That's ridiculous!! Who can make a decision about online dating within 3 days?They should give you at least a 30 day trial and allow you to cancel. I just closed my account and made it inactive but I am still being charged until I complete the payments. This company "supposedly" has an amazing reputation but they wont let you go if you stay with them more than 3 DAYS!! I would not recommend this company for online dating. Don't do it!!!

Hey let's just rob people in the fake attempt to connect them with ANYONE. We'll give them matches out of their area, too tall, and just say we give the most matches. Technically true if you consider all the information that's not able to be selected. Of course you get a ** gigantic pool of matches but how many of those are really matches? On mine, I've been a member for over a year. A year of checking in every now and then and messaging people. Guess how many people messaged me or even messaged me back? 1. 1 out of like 200 messages over the course of a year. This is garbage.

I am not impressed with eHarmony at all. Not worth the money. Once you sign up you are not able to close your account until your paid through time expires. Out of all the matches I received in 6 months maybe 5 were actually someone I would be interested in. I'm not sure all of the profiles were even real. The only time I tell received a good quantity of matches was when I tried to deactivate my account.

I joined eHarmony and paid for a year’s subscription. I was using it for just over a month when I received notification my account had been cancelled. No reason given. When I complained and asked them to refund the rest of the year I was told they have the right to cancel an account at any time with no refund due as in their it's and c's. So basically if you want to spend £138 for 1 month of trawling through some pretty shocking matches (the ** seller was the highlight... and no I'm not joking!) then this is the site for you. If you want to receive an actual service for your money then I'd use another site!

Please do not sign up with this site!!! First, the site sent me matches with the people I would never connect and after a week being there I only got two question from old guys!? Second, I signed up for 6 months and after the week I realized that I do not want to be there, I cancelled my subscription online but I was not able to close my account due to two installments must come up before I close my account. This is **! Why should anyone pay for something that they are not using??? I called eHarmony customer service and they refused to cancelled two upcoming payments. They stated that I exceeded the cancellation window. I went to read the agreement and the agreement gives three days to cancel and you have to send a letter to them to CA to cancel. This is not even enough to complete and cancel on time. THEY ARE SCAMMERS! DO NOT SIGN UP WITH THE SITE AND GET RIPPED OFF!!!

Having seen the adverts for this site, I decided it looked safe and responsible. How very disappointing. Matched with very few men out of my criteria, and advised to EXTEND my criteria to gain more matches! Totally impractical. Beware - save your money and avoid!

A few months ago, my account at eHarmony was hacked. They immediately closed my account. I was without service for close to 2 weeks. Also, I was made to open a whole new account. They would not allow me to use any part of the older account including the questionnaire I had filled out. Today, for some reason, they turned off or closed my account again. This time there was no explanation provided. I was informed it would be 3 to 5 business days before the account was restored. This is totally unsatisfactory. To make matters worse, I had to wait 30 minutes before a company representative answered my phone call.

My account was hijacked. eHarmony disabled my account. I was told I would get no refund for the $89 I paid for my subscription. They did welcome me to open a new account and pay again to join using a different email. They also apologized for the security issue on their servers and wanted me to know they were working on it so innocent members would not be affected in the future. They can kiss my... Do not use eHarmony.

I've been on this site for about 6 weeks and it's a joke. I've several conversations with "someone" who gives a story that is so unbelievable. Most conversations end with them blaming me for not being truly interested in them when I just ask questions. One even accused me of blackmail when I asked who was I really talking to. The best one is two separate guys using a similar description of their life or "my friend met his wife on this website and suggested it to me". Give me a break! Again when you try to cancel the subscription, eHarmony will stop the matches and stop the auto renewal, but my profile is still out there. And no refunds! DO NOT use this online service. It's a scam.

It is my second time trying to use this site and this is not what they advertise, I prefer to meet singles in Charlotte area and even when I create my profile and indicated my preferences they keep matching me with singles in FL, MN, NJ... every where in USA and they keep and send those profiles from singles I passed on because I am not interested, over and over again. I've been there for 2 weeks now and I'm being receiving the same profiles so I am ready to throw 30.00 dollars in the garbage, cause I signed for a special of 3 months. Please, don't waste your time AND MONEY in this scam!

First let's start with the warm, safe commercials that they play on the television. All the happy people talking about the wonderful matches. I didn't care about money or looks, I was raised to look for what counts, what's inside. I asked for within an hour from my location. I was matched with men that were old rich men! When I didn't jump to date them I was sent emails that basically said I was too picky! I said I would date a man ten years younger and up to ten years older than myself. They repeatedly sent me letters that wanted me to date much further away and expand my age boundaries.

I signed up on a 3 month special. I figured, I have sampled all the other singles websites... might as well try eHarmony. The first month, I connected with one man. Turned out to be a scammer... In the first month, I received 5 emails from eHarmony advising me so-and-so match's account was closed by eHarmony... They won't disclose why because of privacy issues... Whatever! eHarmony must figure out Prob thru other complaints that these idiots are scamming older women... When I would not give him money, he got rude and pissy... hilarious because yesterday you wanted to marry me... WATCH OUT!!

I, as many others, with I reviewed here before joining eHarmony! I subscribed for 3 mo and 1 mo in I am ready to get out! Although they do not refund your $. PROS: Staff responded fairly quickly to a complaint I sent and included quite a bit of information (although not helpful). I asked why I was not being contacted but seeing many reviewing my profile. CONS: NO option to HIDE/Suspend your Profile (if you are traveling, taking a break, etc.).

I've been on the site for about two weeks and I too wish I had read the reviews before joining. As everyone else has stated you are sent matches daily and none of them respond to you. I too am attractive and educated and could not understand why I only receive 2 profile views and no responses to smiles, hellos or questions I sent to several matches. Don't spend your money, it's a waste!

This will be my 3rd attempt in with this dating outfit, and it is a raw deal. They are not honest, nor do they provide any kind of customer service. The tech support people are rude with no help to assist one in their dating journey. Save your time and money, and go about it the old fashion way. Be bold and look for the right person to complete you with your own abilities. Only you know what you want in potential mate, not an online love network. Good Luck!

I am writing thing in hopes that someone that is about to sign up for this site will read the reviews and think twice before joining eHarmony! You have better luck going to a bar! One would think that after going through all of the "psychological" matching questions that you would find someone that at least shared common interests. The matches I received and I were completely incompatible and were nothing closed to what I expressed in my questionnaire.

I didn't like my matches that eHarmony provided, so I decided to cancel within one month. I figured that I would lose some money and after the end of the month I would no longer see matches. However, after I went to "cancel" it only allowed me to stop auto-renewal. I went looking for a customer service number and found none. I did find their contract and re-read the portion of cancellations. When I signed up I read most of this paragraph and I guess I didn't read the last sentence. Through the entire paragraph it says you can "cancel your membership at any time" but you won't get a refund for what you paid. I understood that. However, the last sentence says that if you are on a 3 part installment plan, you will have to continue to pay. So of course, I had picked a year, as it was the cheapest option and I will be billed $67 for the next two months.

I joined in August 2016 for 1 year. I'm 50, slender and a professional. Ten months into this, I have been "matched" to 759 men about 1/3 not compatible by eHarmony's own standards and many far too young or old. Yet, most months I get zero views of my profile (check your Activity for "just viewed your profile"). All in I have been contacted by 4 men all more than 250 miles from my home city. This has been a massive waste of time.

I am so disappointed that I did not look here for reviews before joining. I paid a year in full. They will not return my money. I have encountered numerous scammers and I have only been on the site for about a month. The first scammer called himself LOVE. I asked him why he is giving himself this name. He said, “because I am looking for Love.” DUH!!! Oh Really?! Which of us on the site isn't?! He was full of dreamy compliments. He said he believed he has finally found the one.

I joined about 3 weeks ago. Every day I get 5-7 profiles sent to me. Unlike other people's experiences they are relatively local (no more than 80 miles). I look at each one and the ones that seem like possibles I send a note to (I do not use their canned questions). I rarely get a response and most don't even look at my profile. I do not believe they are actually live profiles. So a few days ago, I started sending out 4-5 emails a day even to people that I thought were marginal. Over a period of 4 days, I sent 20 emails. 2 of the women looked at my profile, one responded. I send nice, respectful emails about things that I actually read in their profiles (I don't just look at the pictures). I am completely convinced that there a very few live users on the site and they send you old, expired profiles of people who left the site some time ago. One match had embedded in her profile that her subscription ended in April 2017 - I got her as a match June 23rd.

I'm coming to the end of a one year subscription with eHarmony. I expire in July 2017. I am an attractive, professional female. I've only had two dates from this site since July 2016. Needless to say, nothing came of these dates. Since January 2017, as an experiment, I decided to message almost every single match I was sent (with the exception of some profiles I simply deleted for various reasons). I would say that I messaged over 300+ profiles. I don't have an exact number because I stopped taking a tally after I reached 300. Of those profiles, over 75 were not active. I was able to determine this when I tried to send a message and the site wouldn't let me. Had I not messaged these profiles, I would have never known. This site is a waste of money. At times, I was unable to log in. The site seemed to be down, but, I was never notified. I simply could not log on to access my account.

I joined eHarmony in February. It is now the end of June, and I've had ONE date prospect contact me! I also joined Match.com at the same time, and I've had a date (or more) nearly every weekend since joining. I don't know how eHarmony can stay in business. What a rip-off!

I joined 3 weeks ago and wish I had been smart enough to read the reviews first. I signed up for a year and after numerous contacts from foreign men and scammers I want out. I got kicked out and cannot log into my account anymore, called the 800 number and tried to cancel my subscription. I am then told I have to log back into my account to cancel my subscription, WHICH I CANNOT DO!!! Somehow I have to stop the remaining two payments from coming out of my acct. automatically. Way to scam everyone eHarmony. :(

I decided to give eHarmony a try and although I signed on for a 3 month membership, was ready to end it after a month. The matches are never accurate and it seems as if they have limited people in their database. I kept all options open and was flexible to the type of men I wanted to interact with. This experience was horrible. I live in a big city and there were hardly any men in the metro area. Everyone they would send me were in different states. At first I was against it but decided to keep an open mind, but the type of men they sent me never matched me. I specifically put my age range between 33-46 and set the importance as Very Important, but I would get sent men who were as mature as 58! I even set my location to be within a few hundred miles from my zip code. I am in the south, why am I getting sent people from Maryland?!

Any woman over the age of 50 should steer clear of eHarmony. The site is full of scammers. The site's screening is nonexistent and password protection would appear to be so as well and scammers seem to be especially keen on older women of faith. I have been a subscriber to your service for almost a year now, and I must tell you that I cannot in good conscience recommend your service. In fact, I would strongly urge anyone, especially women in their fifties, to avoid eHarmony. Your problems with security are egregious, sending a clear message to your subscribers: "anyone can sign up, there is no screening process, and we don't care enough about security to even safeguard your password when you log in."

Their system is old. It's expensive. They have very few "real" matches for you. If they match you - it's with ridiculous people. There is no rhyme or reason to it. I got lots of fake profiles. I was able to figure out by reading the profile, or just doing a search on their photos. Why doesn't eHarmony do that? Because they either can't or won't. It's about your money. Other sites are much better, trust me on that. So I paid around $300+ and I get matches from non-paying fake profiles on this site. The odds of meeting someone here are astronomical. Should be closed. Spend your money on a lottery ticket instead, if you win - the matches will flock to you.

I have found that most of the men who contact me have the same story. They beloved wife died and their only child was tragically killed or lives overseas. These men claim to be well to do, and they work from home. There is no way to verify or trace them. They all claim to be honest, loving and been hurt in the past and have so much love to give. They are so full or flowery compliments and talk way too much about feelings and how they are the perfect man. The first thing they tell you is that their subscription is finished today, so they find a way to give you their email address to try and get you off site, and only then do they send you pictures which are fake. And the rest of the men are usually halfway across the country or in the USA. I find eHarmony to be way more expensive and definitely not worth any amount. Stick to POF or another site, stay away from this one. I wish I had read of reviews before they scammed me into joining this site.

I was on eHarmony for almost a year. I kept getting matches with men who were NOT in the same COUNTRY. Not much replies. I discontinued my search because there were hardly responses and there was no one near me! When I closed my account because of no luck, they REFUSED to refund me. I complained many times but they took my money and ran. I had no matches in my country. I would NOT recommend eHarmony. One of the worst sites and customer service is next to non-existent. And I'm still single.

I thought this site would be different than the other sites. But, NOT! How disappointing. My experience is the same as other reviews. I don't want to search globally. I want to find someone at least in California or neighboring states. I'm not looking to relocate my life. I paid for this dating site and found out afterwards that there are more fees for other things. That makes no sense. Also, only got 1 email return and was told that he does not pay for the site, so would rather chat through email. NOT! So I'm guessing most people are smart and don't pay for these sites. Profiles seem to be fake and people are not honest. What a rip off. I'm in for 3 months. I'll just wait it out.

Too little time to review and cancel account - but of course eHarmony knows this. I bought a six-month subscription and gave it two weeks only to realize it was a horrible service. It is obvious after a few days that they do not have a sufficiently populated client base to deliver acceptable matches, as implied. Oh sure, for the first 3 days (their cancellation period) you're getting scores of matches! Then they very quickly die off. Most of the profiles are clearly fake, as evidenced by poor grammar (think "foreign sweatshop" trolling for your info), photographs that are unrealistically attractive and urgent requests for phone/or personal info. eHarmony runs a racket and they know it and if you try to get your money back forget about it. Hard lesson learned. How they get an A+ rating on BBB I can't fathom. This company is run by crooks!! Save your money.

I would like to say that I am very dissatisfied with eHarmony's web service, but that would be inaccurate. eHarmony's service was not unsatisfactory, it was an absolute scam! This was the second time I bought into their alleged relationship and matchmaking experts sham. The first time I purchased the service and created my profile, I DID have the opportunity to meet someone from the site (briefly), so idiotically, I ignored the warning signs and red flags that were already present.

Spend time writing info only to get an "Oops something unexpected happened. Please try again." message when trying to save. Happens all the time. Paying for a service & expect it to work. Understand short term problems but this is ridiculous. Don't respond to emails either.

I signed up for eHarmony only to find out that within 2 days that they lied about the amount of users for their site. Every match was out of state. When I asked to cancel I was told I had to email my request and it took 7 business days to hear back then an anonymous email was sent back to me to inform me I will continue to be billed. I could never talk with a live person and when I asked about the fact that there is no one using eHarmony in my state they would not address it. I find it interesting that they do not allow feedback/rating system on their website, Facebook or any other social media outlet. I believe this is so they can continue to lie to the public about their none existent success rate. I will have to fight the charge through my bank to get it to stop. They lied and then expect the customer to continue to pay for bogus service. I feel so lied to and it's sad because I was excited to meet new people.

Misleading advertisement. I have been on eHarmony for two months and have not had a single date. I have messaged several men, 14, and none of them have replied to me. It has been over two weeks since I messaged them and it's like they don't exist. This is disappointing and a total scam. I called to get a pro-rated refund as they have not delivered and they gave me the runaround and said an "account specialist" will contact me. This is frustrating and a poorly run company. What would make me happy is to get my money back as I have not had a single date.

I used eHarmony years ago and had great success with meeting people globally. Now your search is limited and they make you commit to minimum 6 months payment by credit card that you can not change. They make you pay it all upfront within 3 months with very limited search and info. You have to pay for other features. eHarmony has passed its best before date and is a horrible site. Do not waste your time or money. So disappointing. Money hungry and not at all set for you to meet people. And remember, you won't find others who can't pay or who won't pay, so do not bother looking here to begin with. It's also unfair to have to call California for customer service and not being able to cancel. Horrible. Do not use.

I wanted to try the site and joined when it was free. During that time I liked it enough to pay for the service. The site set up is not bad but there are hidden charges everywhere and good luck finding customer service to refute a charge. For instance I paid a one time fee for just trying incognito and my phone did not let me know this function costs money. I realized it immediately and turned it off but still incurred a $20 charge (which would be monthly) if I left it on. Without this function the other person on the site is notified every time you look at their profile.

I have been on eHarmony in the past and rejoined a little over two weeks ago. I am so disappointed. I have already been subject to scammers - two different individuals. When are these people going to get it and make it more secure!!! Be aware when using this site. Not be a victim.

I give eHarmony 1 star for a very poor rating. First they haven't sent me a single local match, all my matches are from other states and you can't date someone that far away. Plus whenever a man does try to get to know me they have blocked us from communicating so we can't talk to each other even though I am a paying customer. They have done this with every single man that tried to talk to me and I am very angry about it. I truly feel like they have stolen my money and are refusing me access to the services I have paid good money for. I think this company is a scam and no one should use this dating website.

I have written them repeated notes through their contact info. I never get a response. I am ridiculously unhappy that there seem to be NO MATCHES in my preferences, and I get matches from halfway across the country? I have asked for assistance. No response. I complain. No response. It is like bashing my head against a very expensive wall. I paid for a full year, and am tempted to just change my photo to a middle finger and write nasty things. Useless, POS site.

EHarmony lacks Ethics. I wish I had read the reviews before signing up. Just glad I waited for a promotion, so paid for 1 month, yet got 3. EHarmony offers very little support, hard to even find a customer service phone; not a harmonious site. The matches are far and few and when you finally connect w/ someone, eHarmony deletes or removes them the next day. What the ** is that! This site is awful, better off on a cheaper site like "OurTime" and get more communication that's not deleted. DON'T WASTE YOUR MONEY PEOPLE!!!

I read some of the negative reviews, however I did have a good experience with them over five years ago. So I thought that I would give it a shot, but only pay for one month in case I didn't like it. I must say that I shouldn't have bothered. I have received much less of a response than at the free Christian dating sites that I have joined around the same time and there are supposedly far more members. I haven't been interested in all but one of the people who have emailed me, so I don't even know if the others are even legit. Many of them look like they can be Nigerian scammers to be honest. There are really few of my matches, or people in general who have even bothered to look at my profile which tells me that few are active on this site and I have stated worldwide as a search criteria, so there really isn't any excuse, whereas I don't have this problem at other sites.

Instead of sending a confirmation email to VERIFY the user creating an account is the actual owner of that email address being used, they don't. Eharmony allows anyone to put in any email address to sign up for an account and continue to use the account, while the owner of the email address tries to delete the account. Eharmony help sends a request to the Security and Trust Department, who does absolutely nothing! This department's email say their response time is 2 days. It's 6 days and no response yet.

I signed up as I thought that a paying dating site would have better caliber of choices. However the "matches" that they sent for me were absolutely disgusting. It kept changing the age range, adding 10+ years to every match. The matches were very unappealing, to say the least. I had to "hide" 98% of the men they sent me as potential mates. I tried to find a way to contact them, so I could cancel my account, but it was too late. So I'm stuck paying for 6 months for a service I VERY unhappy with.

Saw the advertisements on TV. Made it seem easy for a senior to use. Signed up for the year as it was best value for my finances only to find out that the only computer I own, an iPad, is not supported. No way to navigate the drop down boxes to access specific functions. Numerous emails back and forth for support wherein outcome is that they don't support an iPad. Won't refund my money and I'm only two weeks into my year long subscription. Basically, I have to go buy a laptop, desktop, or run down to local library if I want to use what I paid for. Read the other reviews on here and want to note that I too have been matched with people too far outside my geographic setting. Please don't waste your time with this website. It's truly all about them locking in your payments regardless of the outcome.

Eharmony match you with people who are no longer online. Customer service also lies and says the people are active when they know they are not. Unlike other online dating websites eHarmony does NOT let you know whether the person had been online last week, two days ago, NO TIME IS GIVEN!!!! Eharmony DOES NOT HAVE A VARIETY OF ACTIVE MEN!!!! Even if the men weren't interested you should see that they at least viewed your profile. Months go back and no response and they never viewed you. Conclusion- they were never online and eHarmony is full of **!!!!

I had signed up for a 1 yr subscription over 1 year ago, thinking this was a quality website based on the advertising on TV. I did not think my parameters were too limited as far as what type of person I wanted to meet (within 2 hrs, non smoker, Christian). At first I got some matches, but within a short period of time (2-3 mo), the matches seemed to dry up, and I did not get any new matches or see any new potential members for at least 7 mo. I pretty much gave up and feel that I wasted my money on this site. I think they keep old members profiles to make it appear they have more active members. I had inquired with Customer service when I was not getting any matches and was advised that I could get more matches if I didn't have limitations on the things that were important to me, i.e. distance. Why would I want to date someone who is 3 hrs or more away? I live near a midsized city and am 2 hrs away from 2 other cities!!

They got hundreds of extra bucks out of me by making it impossible to cancel casually, and nearly impossible with careful planning. I had to calendar my cancelation window, and not miss it or it would be another 3 months... However, dating casually, not a problem. And meeting psychos with pathological baby mamas – also not a problem. Buyer beware!

They cancelled my account once subbed and didn't refund me. They are thieves and criminals and should be shut down. Most of the people on eHarmony are not subscribed so you'll waste tons of time writing to them but they cannot see your letters unless they subscribe. Once they do, eHarmony will close the account and keep the money. I heard from an insider who used to work there that they do this to people who they think are going to get matched quickly so they can keep people single and searching and paying them $$$ - very disreputable company. My account was open for months, I finally subscribed and they shut my account down within an hour.

Horrible site, service, etc. Signed up Feb 18 & decided within a day that I did not want the service. Called Feb 20 to request a refund & cancel subscription. Spoke with a nice rep that told me they'd cancel subscription & extend refund time (originally 3 days, extended to 12) & also allow me to continue to use site for 1 month free. I ended up not using it after all & didn't think twice since I was told billing was canceled. Fast forward to today. I look at my bank account & lo & behold, I have a pending charge for eHarmony!

I'm very disappointed with eHarmony's website. It is very slick as far as pumping out matches that are so far "outside your reach" but they are not clear regarding billing charges. I signed up for 12 months and was promptly billed for $336 in a lump sum. When I signed for a 12 month plan it appeared as though it was monthly billing. Although eHarmony flashes a lengthy terms and condition policy the total cost was not displayed until I entered my credit card number and hit enter. When I saw the charge I wanted a refund. This is my complaint: accessing customer service is virtually impossible on the site. I had to wait until the credit card bill with the phone number arrived to cancel my membership. By this time I had exceeded the 3 day refund period.

I purchased a yearly membership in December 2016 and I am not happy with the service I received. I requested a refund because I was not receiving responses back from my matches. I have written to many matches and I don't hear back. It was brought to my attention that the reason I am not hearing back is because these people I am being matched with don't actually have paid membership with eHarmoney and thus can't see my email. To be frank that's very deceiving business practice to someone like myself who's paid for membership but yet, I am being matched with people that are not paid members.

I signed up to eHarmony in November for a 3 month subscription. I soon enough found that my matches were too far away to bother with or people closer but inactive with little on their profiles. There wasn't enough people within reasonable distance who were active. About 2 weeks in I had my account blocked by eHarmony for no reason (not even one they could give me!).

You cannot see when the person was last online. Disgusting search system. The administration removes all my photos without warning. Really every which do not violate the rules! A man keeps asking me to add a photo. But I can't! Although the photos are the right size, without editing, without **, without children.

Eharmony is one of the most miserable customer experiences I have ever had. Join Zoosk instead! We join these dating sites in search of our La La Land moment that could change our lives forever. We deserve the best possible experience in this anguishing process of hope and despair—not to be treated like suckers by a carnival barker. I don’t imagine any of these experiences is unique to any former eHarmony member, but here are my top complaints summarized.

I registered for a free eHarmony account some time ago and after noticing I was receiving reasonable matches, I finally decided to subscribe end of January. After a few days I noticed that my matches were now hundreds of miles away and I decided to cancel about 10 days after subscribing. Navigating the site, I found I could not cancel the agreement and went on to my PayPal account and cancelled the agreement. I had already paid 47.80 for 3 months but I was happy to cancel less than a month in.

I had registered on eHarmony and they cut payment of around five thousand rupees suddenly without pin confirmation. I have not received services also. The same members who are dormant or are dummy are there. No new members since last 2 weeks and old members don't respond. My hard earned money almost five thousand they deducted and I didn't get a ounce of service. I want this site to be banned.

Start off with I tried to sign up for this dating site at least a year ago and well wasted all that time filling out those questions you have to answer required for sign up. Anyway kept getting the "we're sorry we can't help you find the right person" message immediately after the answering the questions. I have decided to write this cause I am straight out offended with a newer commercial that eHarmony is currently running. I just had to write this. I am offended cause I really wish I could find a relationship. No make that need one. It's a long story and I can't get into it.

I've been on and off dating sites for a few years and had a bad experience with eHarmony, too. They came back with a message that there were no matches for me and I needed to change my parameters. I live in central New Jersey! One of the most populated areas in the country. Plus also it seems like there are fake profiles there for props to get people to join. Then after you join they seem to disappear.

Worst dating site ever. NOT one man replied to me and I am a good looking woman. Customer service so far has been good for me via email. Said they would refund my money. If they do not I will report it to the BBB.

I should have read the review before I joined eHarmony. Very few of the promised matches are even current members on their website. In other words, they use you to tempt people to pay money and come back. When I asked for a refund, they didn't even respond. What a waste of time and money. I would give this zero stars if I could.

This business promotes compatible matching, but is nothing but a front for scammers. I was sent the same fake profile over and over and promised by customer service that they would "fix" it, but they never did. Customer service rep lied to me over and over and never refunded my money. They are complete phonies who only want your money. Stay away!!

I signed up for EHarmony in December of '16. I signed up for a 6 month bundle trial of $67 that I would pay over 3 months. After 3 weeks I stopped receiving matches at all. I emailed in, because finding a phone number for them on their website is impossible. I never heard back. I went online and cut off my automatic renewal. Three days later, I was charged my second installment of $67. I called to get some help and a refund and was told they couldn't give me a refund and I would have to email their "legal department" and wait 5-7 business days. Still haven't received any matches in 2 weeks or a response.

This is the worst dating site online. I was not matched up to the people I requested... I specifically listed specifications and when I got little or none the site told me to expand my options by accepting "smokers" and a larger geographical area! They can not provide me what I want. They should give me a refund and let me cancel my account... however, that is impossible. Once they get your money it is GONE, no matter how unhappy you are at their lack of performance. I hate this site! Oh, and over 50% of these people are just looking for a "hook-up" or to get money from you... I am using match.com and Ourtime dating sites and at least they match you per your requests! I wish I had read some of these reviews before I spent my hard earned money on this.

They just used an OLD CREDIT CARD number they had from ANOTHER TIME I HAD SIGNED UP and charged it!!! I was shocked that they could get away with it! Credit card co told me to take it up with them, of course we all know how well that works. So now I am launching another complaint with my credit card - the old one they used from a time when I had previously subscribed. NEVER AGAIN!!! They are crooks, liars, send you matches from all over the world! If they are even real!

The day before my membership was to end on February 13th, I received the following message stating that there was a match in my Message inbox from Thomas. I renewed my membership on February 14th and answered his questions only to go in today to find he is no longer showing in my messages along with another gentleman I had previous conversations with that was there when I responded to Thomas. On February 16th when I go back to the email I received from eHarmony stating Thomas wanted me to respond to his questions and I click on it, it takes me into eHarmony and all it shows is 3 dots that keep flashing as though it is looking up a file but it never comes up. I am cancelling my membership permanently as this is an indication to me that eHarmony tricked me into renewing my membership.

Everything people say is true. In the three weeks I've been subscribed, my daily matches are not current subscribers or they don't respond to messages. The site does not respond to my iPhone. I've tried the chat feature with people who are "available" and have never received a response. Not one. Those are not good odds.

Scammed by I thought was a U.S.A., military soldier, Michael ** (Edward **). eHarmony.com (U.S.A.), should have a list as to who is real or not. This guy ended up being a Nigerian, who scammed me out of mom's retirement money ($58,000.00 Canadian Dollars) from selling her and dad's small farm. Not only that, but we lost dad in September of 2010. Not only scammed out of their money but also losing dad. This was a hard year for mom and I, so please tell me how to get her money back, please. She is a small town girl of population 200 maybe.

I (regretfully) joined this terrible site at the very beginning of 2016. Bad idea. The entire time, I exaggerate not, that I was on there not ONCE did I ever even so much as get a "hey" from anybody. But that isn't the problem. The problem is that I haven't logged on to eharmony in almost 9 months, except for yesterday when I checked my bank account to discover that the fart sniffers billed my account for $62.50 -- AND THIS IS AFTER I HAD STOPPED PAYMENT TO THEM MONTHS BEFORE! All of a sudden they begin to bill me for a site that I have not even logged on to, or even used or received any profile notifications from, not even once.

I joined eH last year for six months and it was awful. First it cost me over $200 for 6 mos. My matches were nothing like I wanted, way older, younger, far away, etc. If I contacted eH I would start getting semi-good matches for a week or so then it would change again. Here is really what scared me. I had at least 3 contacts who were NOT who they said they were and wanted money. All of them after the first communication would proceed to say they were working out of the states. One was a marine engineer, another oil rigger and one was a project officer overseeing a project that the previous contractor couldn't finish. He was waiting for items in order to finish and then when they came, the banks where he was wouldn't take the check to pay for them. This one, I'm positive, stole someone's picture off of FB and was using someone else's name. I researched and paid for people finders and never found anything that matched anything about him.

False advertisement -- Don't sign up!! They give you only 3 days to cancel your membership and receive a refund. If you are just ONE day past your 3-day trial they will decline your request to cancel and charge you the remaining installments for the year -- they refuse to make any adjustments. Customer Service is rude, and if you try to appeal and receive a refund, you don't even get to talk to someone over the phone, instead you send an e-mail and await a response (which will be automated and a decline). Most horrible experience I've ever had with a dating site and I will never have anything good to say about their services. A big scam if you ask me!!

Trying to find a contact phone number or email address or any support at eHarmony is impossible. Once you do find a phone number that works - 844-527-7421 - the customer service reps are ill-trained and merely script reading. Several times (14) over the past month, I have received "smiles" from eHarmony members, but when I try to respond or look at their profile, cannot find them anywhere. There's no link to their profile and they are not in my contact list. Once I finally reached, Julia, at the eHarmony customer rep center, I was told that they "have moved on" or that they have closed their account(s). I could believe that for maybe the first 5 or 6, but 14 in a month? They all sent out "smiles" and then quit eHarmony?

I have tried this service on 3 or 4 separate occasions. I tried hoping the experience would change. It never did. I had to use different emails because they get your email in their database and never delete it even after you have requested to be removed from their database so you do not get email advertisements. I actually had an argument with an ex over eHarmony which helped ultimately end my relationship with a person I was expecting to marry. I found out he was going into his free account where he updated his photos and was winking at women he liked. When I approached him about it he said he tried to cancel the subscription and he would stop getting emails for a bit then they would just start coming back. He would go in to 'cancel' again and the same thing would happen.

Eharmony is a fake site. Some of the man in this site they are only there to ask women for money. They start real nice talking about their life and family texting, emails and phone conversation. Real charming people and romantic until they ask for money. It happening to me 4 time. The picture that this people used is the real people but not their picture because one person was using the picture. The one older man the attendance my church and this gentlemen used Eharmony one time and cancel his site. But another person that is not him is using his picture and information. How can this be possible. He was a member of the army. A real nice person. You need to stop. I paid eharmony for 3 months of membership that I didn't used.

I had a horrible experience with this site. Not only do you have to enter your cc info prior to using the free trial, it was a waste of money. I stated during my questionnaire that I want children, they match me with people who weren't interested in having children. This site does not allow you to freely search their members like the free site, OkCupid, which I highly recommend rather than wasting your money with eHarmony. They lock you in on 3 months minimum requirement, which is ridiculous... My two cents is don't bother. You have a better chance investing a little time elsewhere. Good luck.

They do not stop charging you once you demand they erase your card details and delete your profile. But what's worse is they make SO MANY fake profiles. I was an active user (they are still charging me, I am disputing with banks) so yeah I was an active user for over 1 year. I have documented over 20 FAKE DUPLICATE PROFILES using the same PICTURES but different name and all different info. They seriously are so bad at hiding fake profiles. They are a joke and their customer service is a joke. Do not expect any refunds from them when they debit you fraudulently. It is highly questionable if the Director of eHarmony Australia is even within the company. Very unusual things with MARK **. Google him for yourself. eHarmony AUSTRALIA is a joke. The whole eHarmony is a SCAM.

I signed up for eHarmony on a bit of a whim, thinking I'd be willing to pay if I could find some people who may be a little more focused matches. The results I was getting were HORRIBLE. I was being contacted by people 20 years older than me, most of my 'matches' were nearly 10 years older, and a bunch of the profiles were obviously lying (a lot) about their age!

I decided to give EH a shot as they make it sound so "safe", etc. So, I go online and am starting my profile, uploading photos but NEVER committing to a membership, nor did I pay for one. And, the next morning I start getting emails from people who can obviously see me but I can't see them! This is such bull. I tried calling customer service and of course, they're closed (1 844-527-7421). I cannot even access my "account" so that I can deactivate and remove my photos. This is very deceptive.

Join for free. I went to site and was told that I didn't qualify to join because there were no matches for me. How dare they tell me that. They are supposed to be the experts in this field. I feel very let down.

Not good! You are very smart for reading reviews before joining - I didn't! With all the emails eHarmony sent me, I thought it would be a busy site and I liked the feel of the extra security. There is no way to see if members are active or if your messages are just going to cyberspace! It is a huge disappointment especially with the competition being free! I think I will try my luck elsewhere but it's only after I paid. Would never recommend to my friends!

All of the low ratings true. Not many users. I wanted to try it again. I saw the "new" commercials. (Even the guy stating he used the free communication weekend and it's how he met his girl). So, the free communication is EXACTLY what another reviewer said. You cannot see their pic. They CAN see yours. I tried communicating with three people. 2 replies never came through until AFTER the free weekend. Which I thought odd, so I screenshot them with my cell. After calling customer service and then having no answer other than they were updating their systems so some info didn't transfer over right away. Anyway, when I started the paying membership, those emails were GONE. I called to cancel. I was told and kind of shamed saying that at my age it's "slim pickings" and assured me there are people.

They go through and ask all the questions which is fine. But if you put down separated they won't let you go any further. Separated is just like being single without the divorce paper. Why do they bother to ask your status if they won't let you go further if you are separated?

I was a member for more than a few years & only had one date. However that's not E-Harmony's fault. After removing my account & taking a break, I receive an E-Harmony notification that someone was interested in meeting me. I decided to go back in & reactivate my account, however I receive a pop up window from E-harmony saying there are no members for me & wishing me luck in my future. However, this was contradicting because a person was wanting to meet me today Jan 25, 2017. E-harmony seems to be restricting/blocking return users out of spite. This is truly a sad way to run a business. I can see blocking corruption but I'm an average everyday woman looking for love like everyone else.

I signed up on a whim because there was a free trial. I felt like the surveys were very comprehensive and I was excited to think that eHarmony would help me find the right kind of partner that I wanted and needed. I was totally taken back when the first result I ended up with was someone I knew, and totally knew I would NOT be compatible with. That was really weird and really invalidated the process for me. I did not pursue any dates through eHarmony because I kept worrying that the people would be similar to that man I knew. I did not purchase the membership or continue with services after that, since it is pretty expensive and I thought the results I was likely to get wouldn't be great for me. But the site was simple enough to use and I like that the site makes recommendations based on your values and lifestyle and not just on what you say you like or are looking for.

I fell for their line, how stupid of me. Once again wish I had checked current reviews before trying them. Years ago I think they were leading in the field, now not at all, and the reviews show it. Save your money, there is no free communication, period. They let you set match preferences then overwhelm you with pictures and profiles that say so and so is a great match who just happens to be outside of your match preferences. Then don't waste our time by showing them or quit acting like setting preferences isn't a waste of time. Changing pictures or rearranging them is almost impossible, making profile changes often wouldn't save. Even their "feedback" would only allow a few characters so I couldn't even let them know what wasn't working. There were new matches initially but once they had my money the matches pretty much stopped. What a waste of time and money.

I had a free subscription with eHarmony for almost a year. Because I had the free subscription I could not really communicate with my matches (which by the way were across the country from me). I could only send, receive and answer the pre-made questions. It was not a way to really get to know someone. I got mail messages from my matches, but I couldn't reply back unless I upgraded to a paid subscription. Like what was mentioned in other complaints, I was annoyed that I couldn't see what my matches looked like not got matched with anyone close to me. I decided to completely fill out my profile hoping for better matches. A month later I got an email saying eHarmony deleted my account for breach of the user agreement! It was just as well as I was going to stop using it anyway. eHarmony is a waste of time and money.

I too, tried to sign up for the free intro, next thing I knew I was routed to pay. I thought I would give it a try. After a few weeks, I realized I was not getting any matches anywhere near me, so I asked for a refund. I was told I only had 3 days for a refund. There was no way I could have known this in only 3 days. Then guys were asking me for my phone number and email, saying different excuses for this. Next thing I know, eHarmony send me messages saying that these are not legitimate members. Then one member found me in Facebook, without me ever giving him any identifying information. One member said they could not see my picture. It seems like people are able to infiltrate the site without being members and then they want you to send you their personal information. This also scared me. I stopped responding to people. Not one date, a big waste of money.

This was the most expensive of the 3 sites I tried and never got a date here. I was not matched with compatible people. They do the matching with a computer system instead of you picking and my matches either did not contact me or the computer matched me on words like "loves nature and animals" and so they sent me, a vegetarian, hunters. (I'm also vegetarian.) Also they just went for what general part of the country you live in. I'm in Chicago, Big city, lots of men. I'm definitely a city girl and indicated that. Yet I got matched with men from wilderness areas of Wisconsin and Michigan several hours away.

The site needs to take area & travel into its calculations. As well as address suburban issues of not wanting to travel into cities. Not everyone wants to travel into the closest city to date, most of us suburbanites avoid our local major city at all costs. I live in a very populated area, adjacent to NYC. I hate going into NYC, avoid it at all costs, but of the 5 matches they found for me, all were in NYC.

Went through all the questions and then entered the promo code for FREE EHARMONY to be taken to a web page to have money taken out of my account. What happened to the free offer? Conflicting payment options and you can only cancel membership by mail? So wrong! Here were my options, Plan Summary: Edit Plan. $15.95/month for 12 month plan. Automatically renews until canceled and then, there was small type written which stated I would agree that I would be charged 63.80 today and 2 more monthly payments of 63.80 each for a total of 191.40 for 12 months term. You have to agree to the above plan before you can continue! There were other payment options of 19.95 for 12 mo., 29.95 6 mo, 39.95 3 mo and so on. So all I have to say is they are taking advantage of people and their emotions. Go to Plenty of Fish. I hear it's FREE!

Had eHarmony for 6 months. Not one person I communicated with was real. They use some type of computer software or have people that give the "Hi, I saw you profile etc." then lead you on for a while, but then nothing. It is a complete waste of time and money. You do not end up meeting anyone. Yeah the ads look great which make you think there is something wrong with you when you don't get a match, but it is complete and utter **. I was getting maybe one match a week until I stopped my account. Now I am getting 7 plus a day. I replied to one and of course she gets back to me, but it is the same as before only this time she agrees with you on anything you say about eHarmony. Again, I do not think this is a real person. Or she is working for them. Such a ripoff.

EHarmony does not have the safety of their prospective clients as one of their highest priority. For promoting their company, eHarmony offers a 4-5 day free communication period without any consideration for the safety of non-paid subscribers. I was a non-paid subscriber and was highly considering using eHarmony service until they started the free communication weekend special.

The short of my review is eHarmony is a waste of time and money. They do not deliver what they claim. Almost all of my matches were way outside of my maximum dating zone and very few were attractive to me even though I put that physical attractiveness was very important. Only three people in two months ever reached out to me. I started on Match the same week and I get hits all day long and its the same profile... same pics, everything. I wanted to cancel after two months because they had not delivered what they advertise and they had absolutely no concerns about me being dissatisfied with their service. The lady I talked with Mary (**) was not at all helpful and said I was going to be charged anyway. She did mention that in 9 months I would not be auto renewed. The site is a scam. Do not join the site! Read the other reviews. We are telling the truth!

Someone has used my email account fraudulently. I called them in November and they said they would take care of it. It is now January and am still getting emails from them. My email address is still affiliated with a profile they will not let me see. I cannot even unsubscribe because my email address is connected to a postal code I do not know.

You've seen the TV ads. DON'T BE FOOLED!! All you get is a bunch of silhouettes with no pictures. DON'T WASTE YOUR TIME - EHARMONY IS A ** DATING SITE!! Who wants to communicate with a vague description?? When will people wise up to this crap?? Some time ago I signed up for 3 months. I got limited selection in my area and no responses.

I have read numerous complaints about the lack of communication on eHarmony. I must say that I have had the exact same experience. I am lucky to get a response from even one out of 20 ladies that I have contacted. There is no way to tell whether the other person is even on the website anymore as Eharmony does not post the last time they visited the site like other dating sites do. Another issue that I have is that you have to wait and wait and wait for Eharmony to give you matches. Then my next complaint is that you must send them these generic questions when I believe it is better to simply ask what questions are important for you. Then there is no way to tell if your email was even read or not. Heck the person could not even be on eHarmony anymore and there is no way for you to know.

Typical unethical bait & switch. Advertising free account until January 3rd. TWO HOURS LATER I discover no one can see my pictures, or perhaps I can't see anyone else's pictures. I would enjoy suing the oh too typical "hypocritical Christian" thief who own this business for stealing two hours of my time. Who does that? No one but a POS!!!

It's interesting that eHarmony does not have a "contact us" link; rather a "customer care" section which, ironically, is neither dedicated to the former nor actually concerned with the latter. Instead, it leads you on an endless journey of Q & A's that don't directly address your concern. I would like to actually SPEAK with someone in customer service - presuming they believe in such a concept - and ask them why they don't try to match me with someone in the low to mid 40's per my age account settings. Oh, and someone actually within a 20 mile radius would be nice; I can't hop a jet simply to meet someone at Starbucks. Based on some of the other reviews I've read, I guess actually reaching someone who works at eHarmony would be the least of my worries.

Tried in 2014 with little success. I was matched with two women in other States. I did speak with both Ladies and both seemed very much my type but so far away. Nearest was about 400 miles away and the other was much further. The Ladies and I agreed it was a total scam. The whole experience. They had only received matches very far away. One would think with all the TV exposure it might be a doable thing for two people to actually contact each other and meet. NOPE!!! Customer service in 2014 was at least answering phone calls. They assured me it will get better as their system learns my criteria. 2015 calls not taken. After the 2014 fiasco I swore them off as a SCAM. I tell everyone stay away from eHarmony.

I decided to try eHarmony because the commercials on TV are very convincing; first of all I paid for 6 months and all I got for match was about 10 guys that looked twice as old for their age; then they suggested I widen my limits and put more pics and I did, but got maybe one match every two weeks; they also have a What if? and that would not show no choices except once in the whole 6 months?

From the very beginning eHarmony tried to take me for a ride. They charged me 89.95 dollars when I only wanted a month long trial period. Because I was able to contact my financial institution to stop them from charging me, they offered me a free 3 month trial which I cancelled, however they still took $19.95 from my check account because of hidden recurring membership that you have to cancel also, even if you cancel your subscription the recurring charge will still be in effect. To add insult to injury the matches are scammers and losers. These are people you would date in your waking hours and they always try to lure you away from the site. Also you matches mysteriously disappear right in the middle of the getting to know you phase, just as your interest is peaked eHarmony sends you an e-mail that the person is no longer with them because of site violations.

I read all reviews on EHarmony prior to writing my review. I agree with most from my own experiences. As a widow, I joined this site hoping for find a lasting relationship. I spent hours and completed my profile over the course of several days. I was specific and honest and reviewed the information with a couple of friends to make sure that I was representing myself accurately rather than selling myself. Just to let you know, you will be asked about your level of sexual desire. These questions and your answers later became visible to all matches whether I communicated with them, or not. I would have selected to NOT answer these on this site had I known this.

I am writing to describe my experience of the use of eHarmony. I find that the introductory process is indeed time-consuming and it is not worth the days of answering about 1,400 questions. Another drawback is the limited number of matches emailed to the user each day. Worse yet, half of them seem to be from out of state. What's most frustrating of all is that some of the profiles aren't that well developed (i.e. one sentence descriptions). In addition, sometimes I get a message saying that the person who I am sending a message to is out of the matching system. My suggestion, go out on the town and meet someone because per my experience, online dating sites like EH are a waste of time and money as I have sent about 250 messages and have only gotten about 6 responses.

I signed up for a year membership with eHarmony about a month ago. Within a week I realized it was not going to work for me. The format was very awkward and made it difficult to have any informal communication. First of all, the I think I received about 5 matches total who lived in my state. Most matches for over 2 hours away and just not practical. Second, I am women who is 5'9" and I would like to meet someone at least my height. I think I saw three people who were over 5'7". When I called to cancel my membership the customer service rep essentially told me I was being shallow and said eHarmony is about finding compatibility rather than superficial attraction. She was very condescending and rude. She finally let me cancel the membership (after offering everything under the sun- think Friends and the gym membership). Then I asked her about how much money would be refunded and she said none- despite the fact that I am still making payments.

Before joining the site I received so many emails saying that these women wanted to talk. I signed up for the 3 months and they were gone. Vanished into thin air. I must have sent out over 300 question emails with 2 hits one in NJ and the other saying NY somewhere. So you don't know where you live. Hmmm interesting. I live on Long Island. I thought I would find a lot of women on Long Island. Nope. I get New Jersey, Manhattan, Brooklyn and CT. Then I get in my matches something went wrong try again. Or if you send a smile it comes back with a sad face. So how are they my match? If the women are in your match and you get that message how are they in my match?

This is by far the worst dating site ever. Not one man contacted me and they wouldn't cancel my subscription when I ask them to several months back. What a waste of time and money. This place is a ripoff. Don't use them. There are better sites out there for dating.

First they didn't have any matches in my area or that even fit my profile. They did send me a lot of non-active members though. Probably one of the worst dating sites I've ever used. In 6 months I didn't have one match. When I went to cancel my account the website was mysteriously down & they charged me an auto charge of $150 because I couldn't cancel my account due to the website being down. When I called to talk to someone the next day, they told me they would put in a request to cancel the account and refund my money. Then the next day I get an email from customer service telling me that they would not be refunding my $150 because I did not cancel my account in time. Even though remember their site was down and I couldn't cancel my account! I guess I should have read the other reviews about this site and how they scam people out of their money. Talk about feeding on people!

Decided to give it a try and signed up for 6 payments. When I clicked on submit the payments were doubled into three. The "matches" they send are often not in my set parameters. I have been unable to reach their customer service. When a match they select moves on the profile is not replaced. They keep asking me to loosen my criterion - like I should settle for what I don't want. Is there a class action lawsuit against them anywhere?? Can't find my receipt number but I can assure you I am a buyer of this scam.

And as for matches? Based on what? I had nothing in common 90% of the people who communicated with me. Most of them were looking for one night stands (which is supposedly not what eHarmony is about), or they were more than 25 years older than me. Then there was the midget who couldn't walk much.

EHarmony asks what I'm passionate about and it's honesty. Eharmony isn't - I signed up for the 'free communication' this weekend and no matter what I try to do I'm taken to the page to sign up for a crazy amount. I had tried them before years ago and it was a total waste of money - I had 2 matches in the WHOLE COUNTRY! I thought I'd see if there were more I might match with - there were, I had 16 matches but only one in my state and I wasn't allowed to see anything about them except age and town, and wasn't allowed to communicate for free.

I have been single for 3 years. I decided I needed to get out there and start dating. EHarmony asked for my marital status and when I ticked 'separated' I received a message saying, "Sorry, it appears you are still married." Basically, you have to have your divorce decree absolute, date of its issue and the court which granted it. However, it won't let me log onto the site to contact them for advice, and when my divorce does actually come through, I won't be able to log on with my divorce details. My husband lived with his partner within weeks of leaving me, and yet if I even think of dating, I am slapped back for being an adulterer!

This site requires you to sign up for a minimum of 3 months at a higher monthly cost and will not refund any monies back if you are not satisfied within a few days. This site says they will find a date with their large database of people. Wrong! They say they will find you a date. Wrong! This site says they will communicate with you. Wrong! This site says you should have at least a few response from their vast database of people. Wrong. Not sure where they get this information. It is not from their customers. Waste of money, waste of time, no customer service support, overprice. WOULD NOT RECOMMEND,

I signed up for a one month subscription on November 1, 2016. I paid $59 and some change. I logged in and cancelled my subscription on November 24, 2016. MY matches didn't match at all. Not even close. Not to mention they didn't live close either. EHarmony will not close my account because it says I paid in full through February 1, 2017?! Not only have they already auto charged my card for December, they have also charged my card for January too! My account does NOT have the auto renewal option checked. They offer no refunds because, according to eHarmony, I pre-paid. Only I didn't. They pre-charged. All around waste of time and money. People sign up for free weekends, get matched with paying subscribers, they go away after the weekend and the subscribers can no longer connect.

I initially was presented with 900+ match results. OVER HALF WERE DISCONTINUED PROFILES! My gripe would be that eHarmony knowingly maintains a database of discontinued accounts for the subscriber. When the profile is clicked upon, a result of "Unfortunately, she is no longer available in our matching system". This wasted my time and is a blatant false representation.

This site requires you to sign up for a minimum of 3 months at a higher monthly cost and will not refund any monies back if you are not satisfied within a few days. This site says they will find a date with their large database of people. Wrong! They say they will find you a date. Wrong! This site says they will communicate with you. Wrong! This site says you should have a least a few response from their vast database of people. Wrong. Not sure where they get this information. It is not from their customers. Waste of money, waste of time, no customer service support, overprice. WOULD NOT RECOMMEND, AND I LIVE IN LOS ANGELES.

After spending a good deal of time filling out questionnaires, and a good deal of money, the matches are bad or non-existent, out of state, too young, etc. It's hard to believe that in a city the size of Dallas there aren't more matches. Plus there's no way to get help, customer service is awful, and even though I've managed to figure out how to "non-renew" it says they are going to automatically renew me for a month! They also add on charges for everything additional to the basic service which is horribly expensive.

I joined eHarmony because I'm finally ready to have a love life after a very painful end to a relationship. I answered every single question in the 1500+ question questionnaire, which took several days. When I started receiving matches I was surprised to see that only one was in the city I live in. The majority of my "matches" were in other states and even in another country. I contacted eHarmony, which wasn't an easy feat since they don't really have a "contact us" option, to see if I could cancel my membership since I wasn't getting any use out of the "service" they provide. I was told I couldn't because the money-back guarantee they tout on their commercials is only valid for the FIRST 3 DAYS of your membership. It took longer than that to complete all the questions.

I have no idea how eHarmony is still in business. First of all there are hardly any people on there. Maybe one or two in my area so the rest are across the country. I couldn't find any help for the site (i.e. FAQs, support link etc). To connect with someone is almost comical. The site is not user friendly at all. This was a complete waste of money.

Signed up for eHarmony. The advertisements state that one will receive regular match updates. I live in the City of Chicago, 65 years old, Jewish. I asked to be matched with women of my religion from age 55-70. I received 11 matches, only one of which was appropriate for age and religion. After complaining, I received 2 more matches, both of whom had apparently already dropped out of eHarmony before they were sent to me. I asked to close my account, a refund my payment and they told me that they would charge me for three total payments and they didn't think that my matches were inappropriate. Inappropriate? One single match in the Chicago area for my criteria? This company and its policies are dishonest.

I subscribed for over a year. I've noticed after 6 months, you'll receive matches with no photos or matches who registered via their "free communication" weekends. The way you receive matches are super frustrating. After a few months, you'll only receive a few matches per day. Even more frustrating when time is limited and you literally have to wait 24 hours for the next 2-4 matches you'll receive (with the likelihood half is inactive/fake). I suspect a lot of my matches no longer subscribes and the site is still matching you up with these people. The communication process is horrible, and most of the girls I try and communicate with doesn't even look at my profile (hence the inactive/fake profiles). Not worth your time and money.

Along with Match.com, this is another greedy dating site full of scammers and fake profiles. I was charged several times after I fulfilled my initial commitment. Finally I cancelled my account, turned off auto-renewal, and removed all of my personal information. I was charged again 30 days later! When I called to get a refund, I was told that the account was reinstated and auto-renewal turned back on a few minutes after it was cancelled. Hmmmm, I wonder how that happened? I was given a big run-around trying to get my money refunded. I finally called my bank and had them blocked from having access to my account. Save yourself a lot of grief and money and stay far, far away from this company.

Once again, I tried a dating site. After a few days, I decided this site was another scam. Of course, they word the "agreement" to the point where it is so confusing re: billing and such that it leaves your head spinning. I'm going to try and get my money back but please, DON'T JOIN!!!

In 6 months, in a large metropolitan area, eHarmony has only generated a handful of matches within a 7 year age and 100 mile range. Those 'outside' of the range do not appear to be paying members as they've added a line or two to their profile in order to register. Once you join you cannot 'close' your account or temporarily hide your profile.

No interest for a year, then I cancelled. They keep sending me "matches", though. At least three ringers have "contacted" me in the last month. After the first made me suspicious (very young, model shots for photos, very general likes and dislikes), I wrote to the site, asking if they employed ringers--no response. Two more. Most recently, I asked to move to email without all of the boring questions. Refused--she'd like to get to know me S L O W L Y. So, I answered the questions with my own answer, which said, "how do I know you're not a ringer? Prove you're a real person and I'll answer your questions". I received an email that she had replied, an hour later. Clicked on the link, and the ringer had completely disappeared from the site! Beware--it's like the mob. They either won't let you leave, or they'll vanish you! That Orville Redenbacher lookalike "founder" guy must be on his own private island, with the cream of the crop...

I cancelled my subscription 5 months ago and was informed that I could not do so until a final payment was made. I agreed to this. I was given a confirmation number. Now, 5 months later a charge from eHarmony dings my bank account. These people are frauds. Do not under any circumstances give them your debit card or checking account number. They are crooks. I have found a great person, but not through eHarmony. I contacted them about the lack of communication from contacts I made (when I have received thousands from other site, no brag, just fact). And that is the reason this account was cancelled.

Please run away fast from this scam - "Dr. Neil Warren" is a hoax. I am not an "unfortunate looking" or "undereducated" or "bankrupt" female in my mid 50s - and all I have received to date are a bunch of scammers. This site needs to be shut down. I don't believe their claims or their advertising - their commercials make me sick to my stomach. Whoever the "Doctor" is, I am certain of only one thing - he is preying on lonely individuals who, like me, don't meet too many people outside of my circle. I am a consultant. I work from home. I do NOT have a lot of ways to meet appropriate single men - most of the people in my neighborhood are married, partnered up, not looking. That was why I tried the site. And now, they won't let me out of the STUPID contract even though I have asked repeatedly - sent them the inappropriate "matches" and "emails" I have received - they just don't care. If ever there is a class action suit, please include me.

I turned off my auto renewal and wasn't supposed to be charged, but eHarmony charged my credit card for another year, plus they do not have a contact number or email on their website. I used to like this site when it was good 2 years ago, not anymore.

I tried to buy a subscription as a gift. While I was trying to see prices, the website helpfully charged me. I called to cancel and the operator offered me a deal so I accepted. She told me repeatedly that it would NOT auto renew. I just discovered that they have been charging me for the last 8 MONTHS!! I called to get a refund and they've given me all kinds of run-arounds. The operator told me that auto renew was UNabled but they've been charging me anyway. I now have to have the gift recipient call and give them permission to cancel the account that I have been paying.

I wish I had read something like this before I ever signed up!!! What a scam. They tell you one thing and act like they care but forget that... For 2 months in a row I have been told they were cancelling my subscription and believe me they haven't. They are all about signing you up but lie to you when you want to cancel. Don't ever use them unless you have money to burn!!! They sure burned me and I see I am not the only one.