eHarmony Reviews

I’ve looked at eHarmony site for months now and have found it a complete waste of money and time. They are not posting photos and who want to waste time trying to communicate with a blank page.? Very occasionally they will post a photo, but only one and it may someone 500 miles away. It’s a sad joke! Went to Zoosk and found a great site, you should too. Jack North Carolina

They sucker you in with a many-month subscription and get you zero results. Better off with Tinder and it’s free. Save your money! I’ve been a member for over one month and got zero good results. Save your dollars.

BEWARE Consumers and do NOT sign up for eHarmony! They trick you into an annual contract that you cannot cancel as they make it impossible to cancel your policy and when you Google how to cancel the contract they provide the steps to cancel but when you try to do this many of the categories they say to do like "Amend Subscription" do not come up under the "Data & Settings" menu. They do this on purpose so that you cannot cancel because they are super greedy and only want your money. Not to mention they sent me the scariest looking men that all look to be fresh out of jail and they did not allow me to focus on the region I live in but instead were sending me candidates from foreign countries and from states thousands of miles from where I live! This is criminal and whatever you do, do not subscribe to this service as all they are interested in is to rip off the consumer without providing any results considering all the money they charge!

They claim they have a free subscription but after filling out their 20 minute application and actually finally getting to the dating website it turns out you can't message or view any photos without subscribing at a price. Wasting my time but counting another subscriber to their list.

EHarmony- Safety standard not a good site to use and pay money for. They matched me up with 2 Scammers- 2 individuals that when I did my own personal research prior to meeting the gentlemen, they we not individuals you would want your kids to date, let alone yourself. This I found out before they blocked them from their website and after I notified them. 2 more individuals were block from my account. So a total of 6 matches that they kept sending me emails that I should get to know them because " Love" is awaiting, were extremely horrible. BUYER BEWARE- YOUR SAFETY IS AT RISK!!!! Financial aspect- I tried to cancel my account because of this, I had already paid for 2 months, so I figured, live and learn and Yes this all occurred within the first 2 months of using their service. Because of the agreement, they will not cancel my account for a remaining 10 months and of course they are expecting full payment!

I have one filter, I get about 3 new men a month. I'll pay if it is worth it but this site is a joke. Cheap sites like Tinder 100xs better!!!! Better spend $$ on a few drinks a bar to meet someone!!!!

I hope this finds whoever is thinking about using this service before they do it. It's a total scam and once you subscribe, they won't let you out of it. The matches are fake, nobody answers, and is a waste of time and money.

I purchased Eharmony in July for a 6 month membership which would cost around $70+ a month, I had to pay the membership in four months even if I cancelled early. I never got a free month like people say they received. I answered the questioned and my matches arrived, I was annoyed at what received. The matches were the opposite of what I asked for completely. The questions are not accurate, I specifically wanted men who exercise or who are health conscious and are not obese. I also wanted men who are not married or separated nor do I want men who drink. Well, Eharmony gave me obese men, older than what I asked, who clearly do not work out, they definitely were not within my same financial range and some of them mentioned they were separated and drank almost daily.

I wish I had checked these reviews BEFORE I signed up. First you barely connect with anyone and when I did 90% of the time they were fake profiles. I quickly contacted CS to voice safety concern and I would like to cancel any further payments. Well, y’all know how That went! I’ve got to hand it to them…They have their revenue sewn up with absolutely no service provided! I’m disgusted! Expensive lesson! RUN!

While the personality profile was helpful, not one match they sent over three years' time was a match. This was a ridiculous expenditure of money and a waste of time. I will not be renewing my subscription, ever, again. Three years should be enough, but the matches received were not a fit. Don't waste your money.

Paid for 3 months, $54, shut off auto pay, told them is was a joke, just charged me another $55 a month later!!!! They have not heard the last of me. Con artists. Only had a few people and one comment. This is the WORST singles site I have ever been to. Shame on you people.

I signed up for eHarmony. I want to cancel my membership/subscription. You can do this with anything. Well, they don't have a cancel subscription on my account. The only thing I can do is cancel my auto renewal in 12 months. They are charging more than was agree upon when I signed up. I am so angry. Do Not sign up with this company. They take your money for as long they want. It’s not worth the money at all. Plus you can’t easily delete, or cancel your account. This ridiculous. I have never had an issue where I could not cancel a subscription. My big regret of 2023. Don’t DO IT. Take my word. My finances have changed and I can’t give up this account which I don’t need for survival. Plus, I see the same people every time I log in. Not worth the aggravation or money.

I accidentally created this account by accident. I tried to cancel it immediately, yet they replied, "Sorry, you agreed to our terms which says we can take your money no matter what and you can't change what you agreed to." Then, when I paid in full, they charged another $105 and said, "You didn't actually cancel so you owe us more." Total scam with no direct number to call and the actual app is garbage. Hence why they won't let you cancel. DO NOT SIGN UP FOR THIS SCAM!!

I should have read this first. Total rip-off. I have been contacted by 2 people in 3 months and they were fake. The matches they suggest haven't been online in weeks. There is no way to get out of it once you are in. They are scam artists and predators!

I applied for a Premium Membership and they charged my credit card. But my membership was not upgraded to a Premium Membership. After several messages with their support (?) they still have not upgraded my membership. They claim I have not paid for it. Their support does not even use good English. I will end up blocking the charge on my CC and deleting my account.

I had a bad date experience and stopped using the account. Deleted my profile or so I thought. Didn’t realize only eHarmony can delete the account. They refuse to reimburse me even though I only used their app for 2 weeks. I have put in a dispute with my credit holder and hope they can resolve this. I have since had them delete my account. They wanted to offer me three additional months instead of just giving me a refund for the time I did not use their app. They should have a 1 month option so that customers who wish to continue or not with the service have the choice. In my opinion this is bad customer service on their part. They don’t care about the customer only about the money we spend.

My sister signed me up for the 6 month membership for $161 for my birthday. We turned off the auto-renew immediately upon setting up the account. The first two months, I got mostly the same matches and barely anyone reached out. Come time for renewal we were on a cruise with internet package that only allowed apps not browsing. My sister's bank says she just got hit with over $400 from eHarmony! We immediately went on the app, saw the auto-renew magically was turned back on (I had not gone into settings since setting it up so not an accident). We tried to cancel the membership immediately only to get an error message saying that the membership could not be cancelled and could only be done on the device and method signed up (app/website for method), which of course we could not do. I did not touch the account after that.

I decided to try eHarmony as well as a few other dating services. After a month I became annoyed with the service email cs and got no response other than my question about deleting my account which I did. Then they billed me the next to months so I removed my cc and debit from my PayPal and they started sending me emails telling me to pay 110$ or they'll send a collection agency after me. The email they sent me when I deleted my account strongly suggested I wouldn't be billed any more for the service. Avoid at all costs.

I am a widower and joined eHarmony with the hope of meeting someone. I was on the site for two days and had difficulty signing into the site as I was told I was using the wrong password. When I finally was able to sign in it was not what I expected. Then, they charged my card use for a year, which was very expensive and not what I wanted. I contacted the company to cancel my subscription and to refund the money my card was charged and they refused. Absolutely Do Not use this company!

EHARMONY Is a trash full of scammers. I'm not sure why are they out there scamming people. I signed up and on the second day one ugly man insulted me because I rejected him. I by mistake paid the full amount of 6 month $479.00. I explained to them that I felt not safe continuing the program and I wanted my refund. The people in customer service are a bunch of international people that pretend not to speak English. They said someone will contact me with a solution and soon after I received an auto reply saying, "Unable to give you any refund." I called back and they blocked me. Why is it that this company is existing. I think we all should file a national law suit against this company. This is not even a company. This is a real scam taking your money with no legal responsibility.

This site has an extensive questionnaire leading customer to believe matches will reflect customers responses but they do not at all. Matches seem random in reality and definitely not reflective of the preferences requested in match questionnaire in most areas including physical appearance, personality traits, common interests, and geographics. Customer service is unreachable by phone. Customer satisfaction is not at all their concern as evidenced by the content and responses of their emails with me. The eHarmony ads are misleading as well as is the cost information. Do not waste your money on eharmony. It does not deliver what it claims to. Its reputation has dropped severely in recent years

Their whole system is designed to trap you and steal your money. As far as the selection goes, it is horrible and so is the quality of people. Absolute terrible experience. Do not sign on to eHarmony.

I am a widow and thought to try this website. I must have hit the wrong button that made my subscription to be more than $430.00. I cancelled immediately and only got a form letter notice. I also looked up a phone number and also obtained it from my credit card. The number does not work and my plea to cancel within 3 days fell to deaf ears. This company is purely dishonest and the phone number does not work. I emailed and told them that the log in does not work and I received an apology notice. Till today, I have not been able to log in. I care not to use this service ever again. My credit card company rebilled me for the service that - 1. I cannot log in. 2. I cancelled immediately. 3. I emailed and call the number on my statement - to no avail. I am demanding the ConsumerAffairs take part in investigating this company and find out why even the phone number does not work. Thank you.

I signed up for one year, they took a payment of $263 initially and wanted the rest upon the second month. I spent approximately one week on the site and it was awful, the matches were horrendous and they kept repeating ones that I deleted and on top of it every other day the site had technical issues and I couldn’t even login. I reached out to eHarmony to cancel and delete my account that first week. They eventually cancelled it, but the following month sent me a bill. Luckily my credit card company flagged it as a fraudulent charge and the second payment didn’t go through.

This site may have been something in its day back in 1999-2000 but it is a pathetic attempt at keeping up with the big three. The so called “matches” have about 90% with no pictures and very little information. When I complained to their online “help” asking for my money back I was denied and given corporate ** to take an exorbitant fee way higher than any other freaking site out there and stuck for six months. I no longer even go to the site anymore yet am stuck paying until January. It’s actually criminal. In my opinion they are stealing. They don’t require photos at all. So yeah who’s going to engage with a blank page with an age and maybe an honest answer as to where they live or what they do, horrible. Horrible.

I reluctantly tried the service and spent a hefty amount of time answering questions. However, after about a week, I noticed that I was merely getting likes. What the hell is a like? Do I then go view all the profiles and "like" them back. Is that worth $600? Anyone can comb social media or utilize a free dating site to get the exact same value. I hid my profile after a few days so I could stop getting ridiculous "like" notifications. They sent out a ** survey, in which I indicated my dissatisfaction. No one reached out. I stopped paying. I hate the idea of paying for something that of no benefit. I relayed my dissatisfaction to customer service and received a message threatening to send me to collections, and they also let me know they had deactivated my profile, but it could be reactivated if I made a payment. I already communicated that I don't want the stupid service. However, they don't care.

I recently tried to renew my service at eharmony and they tried to Scam me into paying an automatic renewal fee for a year that I did not use the service! This Company is run by a bunch of Scumbag Scammers. I would never date anyone who use harmony. THE WORLD WOULD BE A BETTER PLACE WITHOUT EHARMONY. GO OUT OF BUSINESS!!!

I'm an older woman (50+) who was excited to find profiles curated for my age and stage in life. However, I could not find anyone that attracted me. After 60 days, I canceled my profile and resolved to just be content with where I'm at in life (without a significant other). To my surprise, eHarmony had a collection call me and she threatened to collect $293. To this date, no answer from eHarmony. Let that be a lesson without any more words shared. BE CAREFUL ALL!

Eharmony is a complete waste of time and money. I want to meet men within 30 miles of my home. I am getting matched with people that don't even live in my state. Greatest share of matches just tell you how tall they are and maybe an age. Makes one think that they are probably married or something else isn't right. Very large number don't post pictures. I would give it a negative star if it was available. Be sure as soon as you realize you threw away good money, go into your profile and cancel. You still have access for the time you originally purchased. You will not get your money back but it keeps you from getting billed again. Be sure to take a screenshot or whatever to prove you did this.

After signing up with them, two days later I try to cancel with them. They would not do it and kept charging me.. After two payments that I could not stop them, I called my credit card company and put stop to it and they sent me to collection agency.

Updated on 11/20/2023: This is an update to my 10/25/2023 post on my trust and safety issues with eHarmony. Per WIRED article (dated 11/20/2023) reports that since around 2020-ish, the major dating app platforms have transitioned "trust and safety" to off-shore, reduced, and inexperienced workforce (for cost cutting), resulting in serious safety issues now for both users AND trust and safety employees. I was able to obtain a refund from my $271 subscription, but only because I purchased using AMEX and disputed with AMEX (documented the safety issue).

I'm an older woman (60+) who was excited to find profiles curated for my age and stage in life. However, I could not find anyone that attracted me. After three days, I canceled my profile and resolved to just be content with where I'm at in life (without a significant other). To my surprise, eHarmony had a collection call me and she threatened to collect $293. Thankfully, I was able to get in touch with my attorney who brought it to eHarmony's attention that I canceled within the allotted time and she also requested that they answer why they are continuing to harass me. To this date, no answer from eHarmony. Let that be a lesson without any more words shared. BE CAREFUL ALL!

They make you purchase and when you realize what a waste of time and money it is they will not let you cancel. They want 12 payments and they don’t care it is not what they advertised. It is the worst site out of all of them. DO NOT SIGN UP IF YOU'RE FROM A SMALL TOWN. They have no customer service as it sucks and they will not stop taking a payment even though I have asked to cancel.

I signed into eHarmony in June 2023 and paid for 3 months. I did not meet people of liked mind or of interest from the app, l lost interest and stopped using the app after the first month. I tried canceling the services knowing my credit card details was on the app and they may renew the services but I could not cancel. I wrote them an email to cancel my subscription weeks before the the expiration date as directed by them, I even deleted the app. But got an email in Oct threatening to use Debt collection agency to come at me. Why will one pay for a service that you no longer need or use. I consider this stealing and not appropriate. Please do not use this app.

Do NOT, Do NOT even go online and look at plans. You are prompted to put in financial info to gain access to pricing and I was scammed this way. I was looking at the eHarmony site online and checking prices for various plans. When I saw how expensive they were, I closed out of the browser. Within a few minutes I received an email stating my contract details and billing charges. I immediately, and I mean within five minutes replied. VERY long story short, I have sent multiple emails, have tried to call all posted phone numbers and have even written to their corporate office to try to get a person on the line.

The entire experience was horrible. Men are looking for booty calls/ hookups. No one wants to really steal a relationship and are very noncommunicative. Simply trashy site. Thinking if I paid for a membership I could actually meet someone decent. Forget it. Beware that the site will trick you into signing up for year with you knowing it until your account is charged. Go to the free dating sites. You will probably have better luck.

After you subscribe Eharmony removes the delete my account option from the app and does not allow you to cancel your subscription in the app. Then when you go on the website you can not cancel the current subscription or delete your account until the subscription expires so they extend your subscription in response to your request to delete your account. Their letter speaks for itself.

This is not a good dating site. I signed up through an advertisement for a one month trial. They charged me for a year! Will not acknowledge it. Literally 0 matches. Total scam now. Don’t fall for it.

eHarmony sales practices are misleading. As in most companies they present a customer satisfaction guarantee when it comes to money back if not satisfied. I experienced candidates that were in line with stalkers, an algorithmic that continue to forward so call matches that were nonexistence people. The main problem is your money is lost. I’ve been an American Express cardholder for years and they could not help. I have gone in many times to cancel the renewal only for it to return to auto renewal status. I cancelled all communications from eHarmony. They do not have representatives you can talk to directly. Lonely widows run from this site: Their practices are not ethical!

The site is okay, way too much competition out there to waste too much time with EHarmony but after paying way too much for even a discounted membership, I did some research and found out WHY they're so willing to take advantage of consumers. They're owned by a publicly traded company called NuCom based in Germany. The site is just a platform that they purchased back in 2000 that used a patented software algorithm. That algorithm did a fair job back in the day finding compatibility traits common in people and it started really big. Then they just sat back and raked in the cash for investors.

Beware of this dating website and app. They trick you and automatically enroll you in a yearly membership of over 300 dollars. They say they email you a reminder letter a few weeks before but conveniently I never received it. My bank account was overdrawn, and it caused a hole that took a toll on me financially. I asked them to refund the money and they stated, "unfortunately, at this time according to our membership agreement we are unable to refund your money". After pleading with them to help me as I am a single mother and showed them the overdrawn amount, they still declined. I never met a potential match on the website and was catfished a few times. I am warning anyone considering using this dating app. DON'T!

eHarmony is nothing more than a scam company created to lie and cheat honest consumers with fake profiles and always there are zero dates where you live. They are all 2+++ hours away. Basic bait and switch scam artists.

This is not a competitively priced dating site. After 3 months I could not find a partner to match my criteria. They tell you to change your criteria to have a better chance of finding a match. Once you sign in with them you will not be able to cancel. Too many fake accounts of course.

Joined eHarmony in July 2022. Paid $380ish for a 1 year subscription. Tried it for a while, seemed like mostly fake profiles and hyped up marketing emails so I decided to delete my profile and cancel my membership a few months later. September 2023 comes and I get an email that the 4th and final payment of $95 failed.... Here they DIDN'T cancel my membership (although my profile was deleted) and they auto-renewed my membership (although my account was completely inactive for several months)! They didn't send an email to notify me of the auto-renewal or charges, they just did it. Now, after several emails to customer care, they refuse to refund me the $285 they took, or confirm my membership is canceled! I haven't signed in, or in any way used their services for 6+ months, and have made it clear I don't want to. What kind of company would steal from their customers like this??!!

I thought I was buying 1 month membership at a discount. They don’t confirm the amount and what you are purchasing. They charged me a year. They would not refund the year. On top of that, there is too much focus on the questions you fill out that it really narrows your search. No one fits my interests. I maybe get one new profile to look at a week, sometimes every 2nd week. Not only did they to me of my money, they rob me of meeting someone who might match my interests. Don’t use this company, I urge you to avoid using this company.

EHarmony is sleazy in how they take care of their consumers. I accidentally hit one year subscription because of the way it's laid out to almost make you do it. I emailed right away after I noticed my mistake and they refuse to bend in any way to help. On top of all that, there is next to anyone even remotely close to my hometown. This is a $400 mistake I will never make again. Also, upon reading tons of other reviews I am not the only one in this situation.

Greetings, the company misleads you by inviting you to try their services for 1 month for $15 but sign you in for two years and you can’t cancel it. It happened to me- there was an option to try for a month - the next day I saw a charge pending for $395 on PayPal. There is no one to call or talk to and you can’t cancel the service. I wrote to them within three days to cancel, they told me I can’t cancel and I have membership for two years. I disputed their charges as I didn’t agree to two years contract but now they write me emails that they are going to send me to collection. Is there any other way to get your money back and stop those fraud money makers?

I enrolled in eHarmony 3 days ago. My payment was processed but I have no access to the account and get countless prompting to join to see my blurred matches. There are no working phone numbers for this service so I am not receiving services that I paid for. I emailed them but no response.

I signed up for eHarmony to give it a try. I had no one in my area. The few matches were over an hour to 2 hours away. I sent a cancellation to subscriptions three times with no reply. They then billed me the rest. I canceled my card so they could only bill me the one month. They need to send me to collections. I even have the emails to prove that I canceled. They do not stand by their policy. By the looks of it, I’m not the only one they scammed.

I made the mistake of signing up with this place and what a failure, Finding a match umm nah it's not gonna happen, Thank god I already cancelled but still paying until jan. PLEASE don't waste your money. It's a big time scam.

My initial registration was for 1 mo, but when I checked my account, they charged me in full for 6 mths and refused to make it right. The match algorithm is bogus and when you remove a match, they come back in circulation and they fail to match with your criteria. Total Scam. Better off elsewhere!

The dating app is offering only 6-months subscriptions. What a waste of time and money. No-one is available over phone to address any concerns/questions. The site is dead, a few profile views and few people contacted me, some of them a very suspicious and I felt like not real. I liked the idea of matching people based on profiles and questionnaires. Still, with small exposure, it seems impossible to meet people. The 6-months subscription is just the opportunity to collect more money for completely worthless app.

This company makes it almost impossible to cancel your subscription if you decide you do not want to complete the time period you signed up for. They make it seem like you are able to cancel your subscription at any time, but that is blatantly untrue. I had to call customer service and make a stink in order to get them to cancel my subscription after they repeatedly told me I had to pay them over $500 because I did not cancel my account within 3 days of making it.

You might as well just burn your money. eHarmony is riding on an old reputation. I wish I would have reviewed Consumer Affairs and the Better Business Bureau before subscribing. Please don't waste your money. Especially if you are in your 60's like me and have heard of eHarmony. The company takes advantage of people with false promises. They do not have a pool of local quality people in your neighborhood, i.e., within 60 miles or even 150 miles. More like a muddy puddle. It seems like the pool is the entire membership across the country. Save your money!

I gave eHarmony a try after reading its terms and conditions that, within a 3 day period, I could send email or paper letter to cancel if I was not happy with the service. You cannot review your matches without purchasing a membership but because of the 3 day policy, I decided to see what was out there. Every single match... folks... literally every single one... was no one I'd be remotely interested in or was obviously a bot. I wrote an email and typed/printed a cancellation letter within 15 minutes, knowing I would not find anyone on this platform.

I paid $200 to use this site. At first it was working ok. Then my profile was dropped. I could not see it anymore. I’ve contacted customer service with back and forth emails. They say they can not find my act. And that I have the BASIC act. AGAIN I paid $200. This has been going back and forth for several week. I even sent them a picture of my debit card, a picture of the money taken out of my act. NOTHING!!! I see that this has happened to other people. DO NOT USE THIS DATING SITE!!!

They are not upfront about their pricing. They prompt you to sign up for a plan without transparency. Next thing you know you are being charged over $500 for a 1 year subscription. They are not offering anything that would warrant this kind of expense. My guess is that they want to make you think that the price is parting of their weeding process but no doubt many people who sign up for this sight don't realize how much they are going to end up paying. If you do not pay immediately in an effort to dispute the charge, your account goes to collections immediately. EHarmony is a scam.

I signed up with eHarmony for a six month term. It was my bad, I missed the cancellation date by one day. What did they do? No forgiveness. Then their policy is to renew for ONE year, not the six month term. So, the negative subscription process should be outlawed. They DON'T send you a reminder, which on an scrupulous companies site, they would request your renewal. Oh, incidentally not one date in 6 months. Went to ZOOSK , dating now.

First, when you join the "Free" option, you seemingly get a lot of emails you can't read until you pay for a subscription. You are stuck with subscribing to a minimum 6 month subscription. No month, or 3 month. Once you become a paying subscriber, the messages disappear. Then when you set your radius and age group you want to look for, you constantly get matches 4 hours or more away, who wants to date someone 4 hours away???? The quality of the people on the site also leave a lot to be desired. After 2 days on the site I requested a refund as clearly the whole thing is **. I was told I do not live in a state that has a 3 day right to rescind and I am required to pay for my 6 month subscription. So bottom line is DO NOT SUBSCRIBE TO EHARMONY, there is absolutely NOTHING Harmonious about them. Just another scammer after your money.

I signed up for an eHarmony membership thinking I had a three-day period in which to try out the app and could request a refund if I wasn't satisfied. I found the user base in my area incredibly small, and as this is by far the most expensive app I have come across, I certainly did not see the value for my money. When I requested a refund within the three-day window, I found out that the refund policy only applies if you live in certain states. If you don't then you are not eligible. What a criminal policy. They have stolen my money.

Don’t get duped. It is way worse than free apps for getting matches, takes forever to get started and they charge so much and it seems to be impossible to get out of it. Spent well over $400 and didn’t even have a good text confirmation with ONE person. Companies like this make me sick.

BEWARE. I purchased the Elite membership on 7.28.23 at 93.59 for 4 months which will concluded the payment for the year. The first Pmnt was paid on 8/4. EHarmony has since billed my account 6 additional times. My bank has deemed this fraud and have cancelled my card. I did not receive the services I paid for. I've tried to cancel the contract with EHarmony immediately after I signed up but was told I cannot cancel. I tried contacting them by phone regarding the deceptive billing but there was no answer.

Eharmony does not follow their own Terms and Conditions of Service. They only send them after you sign up. Section 12 (c) indicated that a full refund would be applied if cancelling membership within 3 days. I asked to cancel mine with less of 24 hours of signing. Customer service failed to explain (twice) how I didn't meet section 12 (c) criteria, failed to provide "a specialist" as they had say in the first email they send me and make the decision of not cancelling my service "final". It is a big money scam, they do not care about having unsatisfied customer but to get your money. I am very disappointed, their advertisement is misleading and does not represent the real values of the company.

Used the Web site for years with auto debits. Eharmony locked me out of my account while current their deducting monthly charges to date of lockout. Eharmony demanded double payment they previously deducted from my credit card with threat account would be cancelled and not be able to delete or access account if I did not double pay the extorted fee. Staff fails not respond and appears like scam. Question website authenticity and would suggest you avoid the web site. Non-response for obvious error on their part. Question financial stability of firm in attempt to extort double payment and refuse to respond.

At least 60% of eHarmony profiles are fake with criminal intent. Using ladies' image and information without permission. Another approx 10% were ads for businesses. Most common was nude massage with happy ending. Some profiles with no pictures. I complained by email then by phone. Their response was just make sure you make your payments. I used the app for a very short period of time. It was difficult to terminate the auto renewal and delete my account. After I canceled my credit card to stop payment they turned me over to a collections agency. eHarmony is simply a scam site for profit just like most of the rest of them.

I opted in on a promotion being advertised for a 3 month period, and was not charged what was promised. Instead, I was charged for a 12 month period With a CONTRACT. I just got a letter from collections trying to collect this money I had no idea about. And they somehow got a hold of a very old email address (I never gave out) and supposedly sent a "verification email" there, and never received one at my current email address. They can't show me any PROOF that I signed a contract at all!! They false advertise and steal your money. I will be speaking to a lawyer about this, asap.

My 84 year old widowed father-in-law connected with a person on eHarmony in Aug. 2023, and they rapidly began planning their future. In fact, what was really going on was an attempted scam. Lucky I began to gather what info there was and alerted my father to the scam. My father is not very good with computers so I contacted eHarmony two separate times with detailed information on the fake eHarmony contact (phone number, email, eHarmony account name, etc.). They claimed 2 day turn around on email submissions, but 10 days later no response from eHarmony. Likely this scammer is back on eHarmony working on unsuspecting marks.

Even under financial hardship, eHarmony will not work you. I'm been locked into a 6 month subscription when I barely have the money to feed my kid. They absolutely will not cancel the reoccurring monthly charge!

I started my membership over a month ago and was offered 10 possible matches; with only one I felt interested in a 97% match. The end result was we were terribly UNmatched. I think their process is flawed. Have, unsuccessfully, tried to contact customer service (where? is there any?) to learn how to view all male members within the area I have outlined? This is a waste of time and money. Terribly disappointed!!!!

eHarmony is a predatory company. They lure customers in with misleading ads and promises. After signing up, I immediately canceled my subscription. This was done within hours of signing up. The law in my state explicitly states that all contracts with all persons can be canceled within 3 days. eHarmony only offers this to certain states (not mine). eHarmony has now sent me to collection for about $400. Their customer service is basically non-existent. Trying to reason with them is a futile effort. Just avoid this company completely.

Within 2 days of paying for a one year subscription (costing almost $500), the messaging part of the service stopped working for me. I could not receive or send messages. This rendered the service utterly worthless. Eharmony advertises 24/7 customer service. This is the deceptive part. The ONLY customer service is through email that has a 24-48 hour response time. This one way communication system does not allow for dialogue to discuss and resolve problems, such as the one I was having. After 2 emails, and two useless responses, I requested a refund and cancellation of my subscription. No response, except to cancel my account. I have disputed the charge with my credit card company and filed a complaint with the Better Business Bureau. This is absolutely the worst dating site from a customer service standpoint.

Matched with adult film stars, openly married men, and hookup-seeking men. Not what was advertised. EHarmony started as a great idea, but its algorithm is a hot mess. When I contacted them via email (skipping over the chat bots) they had no response to the unusual number of men NOT seeking long-term monogamous relationships being suggested as a match. Total scam for women. Don't waste your $$.

Do not trust this site. They will charged you without your knowledge, the tel. no they provided is scam! A dummy no. They should be taken to court. You will not be refunded your money. Filing lawsuit!

This dating app is absolutely horrible. I have emailed over five times and tried to contact customer support with no response. They deducted the entire amount of the subscription all at once and refuse to respond to me. I am so disappointed in the customer service and false advertising, none of my pictures will upload and there are absolutely no viable partners on this site. It’s a complete waste of your money. Do not get a subscription with eHarmony. it. There’s no way to contact anyone from this company. They say on their site that you can cancel the subscription and will refunded you for the remainder. However, no one will respond to me. I have email several times and send messages through contact support.

Do not sign up with this company. In very fine print if you don’t like the service or didn’t mean to subscribe or you feel unsafe or you have a disability they don’t care. They tie you in and won’t let you out even with legitimate reasons. They refuse to delete my account. Instead they offer me more months of service. I DON'T WANT IT. I WONT USE IT! For using their site for two days I’m penalized and charged $208. I will be disputing with my bank as they refused to work with me so hopefully at a minimum I don’t have to pay for something I don’t want to use. The people on there want to come over to your house at 1 am after talking for 2 mins. Not cool! Stay away from this app. Garbage app and scary men.

I contacted eHarmony customer service when I noticed a new charge from them. Since I had not used their service in more than 5 months I was upset when I saw they were charging me $167+ for an auto renewal that I do not remember seeing. I am sure it is somewhere in their tiny small print. I asked them to refund this payment and cancel this renewal I did not want. They were happy to cancel my membership, but they want to keep my money. I emailed back letting them know I was dissatisfied with this and told them if they were not going to refund this charge I would go through my bank and file a dispute. They replied that I was not entitled to a refund. So my next step is to contact my bank. This company is not in my opinion worth the cost!

This is A Scam company Beware!! I activated my account with them and subscribed for 1 month which is $17 only! The next thing I received a email charge of $358. I was literally crying. I should have read reviews before subscribing to this fraudulent company. I tried calling them but there was no way of contacting them.

EHarmony may be good for people in metro areas, but if you are in a rural area like myself? Horrendous. I signed up for the year because it was the cheapest route, but still exceptionally expensive. Once my "matches" started coming in? Next to nobody. The options only included either conservative Christians, which do not match my own values, people with zero post high school education, or a fair amount of men that were missing teeth. I wish I was making that up.

I would not give this company even one star if that was an option. And I should have read previous reviews before getting nicked for a hefty monthly charge. Not worth a dime in my opinion. Within 3 weeks of joining I was contacted by no fewer than three matches who looked promising. Once I started messaging though it was obvious that these were scammers. Nice profiles & one pic but their messages were IDENTICAL in wording & they wanted my phone number. Most of the matches I got were from people who lived 100-150 miles away, if they were even real. Contacting the company's "customer service" is a joke as it's virtually impossible to reach them any other way but email. And the response is the same...no refund no way. Oh but they did offer profile tips to make my profile attract more attention, probably from people who live states away. Save yourself a lot of frustration & run from this company & site.

If I could rate eHarmony lower, I would. My experience aligns with other reviewer’s statements; eHarmony is an absolute scam and I hope if you’re reading this you’re doing so before you’re in my shoes. They just want your $500+ in exchange for a fraudulent scam. I figured it out pretty quick and attempted to cancel my account within the first 48 hours of signing up. eHarmony is well aware of what they’re doing and they absolutely refused; when I attempted to lodge a complaint about why I wanted to terminate, they patronized me as though I was the problem and needed to open my already wide open parameters. I don’t want to date an 80 year old man in LA; I’m a young woman in FL. I wish I’d researched this site before subscribing and like others have said, I simply cannot believe they’re still in business. I’m attempting to take steps with BBB but they’re refusing to terminate and delete my account; they probably need my account to make it appear as though they have users.

Okay - to be fair if you don't read what you are signing up for that's on you... So yes subscriptions are for whatever periods they determine... 5 mins after registering I deactivated the auto-renewal. They confirmed the auto-renewal. The matches are pathetic... And I as the consumer have virtually no control over what I get sent... Sorry there's no delicate way to say this but the matches were repetitive and few and not very attractive at all... I'm no Brad Pitt but ... Zoosk, Match far better (attractiveness) choices although they all suffer the same flaws of online dating... I'd rather date my cousin

Horrible, would not recommend anyone. Complete scam! Charging me over 400 dollars for services I don't even use. This business will not last long with such customer service. I feel taken advantage of, very disappointing.

I Joined this service on recommendation from a friend who had used it many years before. That friend was horrified to find out about what happened to me. First of all the set up is not worth the extra money. They have it set to kind of answer for you to increase the appearance of more responses. I Joined in August 2022. I cancelled in May 2023. I deleted my credit card info from the site. I stopped receiving emails from them so I thought I had cancelled everything correctly. Now it’s August 2023. I get a $400 charge to my credit card. No notice of renewal, no Invoice. I wouldn’t have known if I did not have an alert service on my credit card! The amount I originally paid was $230 the charge was for $400! I tried to cancel the charge. I was told only eHarmony can cancel/refund it. Even though it is an unauthorized charge? Even though no services or product has been received?? If I don’t pay they don’t have to give me anything. I should be able to cancel.

I signed up for six months. I paid the first month and I canceled. But they wouldn't let me cancel it. Beware!!! They turned it into a collection company. I want to make sure no one else gets taken by this scam of a company.

30 day free, doesn't exist. False advertising, after questionnaire only 3 candidates that were not close to a match, tried to unsubscribe, refused. Demanded pay no service so still had to pay. Don't sign up.

It’s not fair that you don’t get a free trial. Especially if the pictures are blurry and you can’t see them until you start a subscription. I’ve been a member since June and I am still waiting for ** men to join eHarmony. I called complaining 3+ times, wanting a refund and they’re going to give me three extra months for free.

In January I decided to look on the website as stated you can look for free. While I was looking on my phone it took me to the payment page and it said thank you for signing up for the year and said I was charged for the subscription. Someone or eHarmony hacked into my account I could not control what was happening. I emailed them and told them what happened and they said we don't offer refunds. I immediately notified my credit card company and my credit card was cancelled and I changed my passwords. I recently received a letter from a debt collector regarding my unpaid account. I am furious with this company, they are appear to not care if you were scammed. I reported them to the BBB as well and hope this will not happen to anyone else.

OMG I wish I would have read these reviews before signing up, this is the WORST consumer experience I have had in a very long time. They will NOT refund your money and even if you delete the service and cancel, if you owe additional funds they will not in good faith return your money in exchange for the deletion of your account. They are a rip off and I wish I could give a negative -1 * rating. Please do not use. The matches are ridiculous.

I truly wish I had read all these reviews before throwing my money away with eHarmony. Very few matches. The ones I do reach out to do not respond. I asked to stop my membership and they will not. Don't do it....don't waste your money or time!

I should’ve done my research beforehand but I remember all of the advertisements that I used to see and thought it must be good, but I was unfortunately mistaken. I wanted to try a dating site that was more in depth than the current popular apps out there as I’m looking for something more serious and not just hook ups but there is no one even remotely local.

I signed up for eHarmony because I thought it would be the safest place to find quality singles. First, they only allow you to sign up for 6, 12 or 24 months which is ridiculous. You are basically stuck with them whether you are happy or not, no trial period, no refunds. The only thing that saved me was my PayPal payment didn't process for some reason and my account got locked. Whew. Second, the choices are abysmal. They claim to have over 2 million accounts but I just don't believe it. I was on there for a month and had the same rotation of about a dozen men, none of which I was interested in. I can't even swear they were all real accounts. Third, getting a hold of customer service is practically impossible. They are not interested in serving you or helping you find a match, just your money. I dodged a bullet. My advice to anyone is pass on eHarmony. It's a waste of time and money.

I first explored the site in its basic format. Perhaps this was acceptable. I was able to peruse potential persons whom I might be interested in. I felt the costs for the program options were excessive and wrote inquiring for further info. Was promised a response within 24 hours. That did not happen. I was given a code to paste in subject of subsequent inquiries. This could not be done. I made additional inquiries and received notice of receipt. No responses however. A person seemed interested and sent me a note. I was permitted one response which I made. Could not include in contact info. This party responded twice, but I could not reply. Had to pay.

Updated on 07/28/2025: eHarmony is cheating on their customers. I thought this was popular site but that was many years ago. Today, they became worst dating site. I subscribed for 6 months and turned out to be for 2 years. There was no option for me to cancel so I canceled my credit card. Next thing I knew was they sent me to collection. Horrible!!!

I joined eHarmony on impulse. Less than 2 hours later, I tried to cancel - and they refused. I was shocked. It’s impossible to contact anyone. They responded to my cancellation request by email TWO DAYS later. Horrible experience. I can’t believe this company is still in business. Also - I have only received 2 matches since I joined 2 weeks ago. And neither was a real match.

The overall experience of the service was quite disappointing, as it seemed like there were very few potential matches. Additionally in so called "Trustpilot" I noticed a peculiar trend, some fake positive reviews appear after a negative feedback. Over the course of six months in Trustpilot, it's rating surprisingly will reach 4.8, which raises concerns. This situation should be reported for further investigation. Hope here they don't delete my review, since in Trustpilot they did it and I have to review it here!

I wish that I saw this site before I started with this company. My experience was exactly like everyone's. They exist totally on false advertising. Horrible matches, they manipulate you to give them money right out of the gate, they are deceptive regarding the trial (only certain states) and they do not care -- you will not be refunded your money. They should be taken to court as I do believe that they are in violation of the FCC.

EHarmony does not allow for a change of heart. They will hunt you down and ruin you credit rating if you want to cancel membership. Be ready to pay whether you are satisfied or not - they do not care. Also, it is slim pickings for the over 60 crowd - slim to none. Don’t waste your money or your time.

I was not provided contacts after my initial month that matched my profile. All matches were stretching qualities to make compatibility seem likely. None of the matches suited my likes and wants so I did not connect with anyone. And, NOT ONE responded to my thumbs up. Real profiles?. I think not.

I joined eHarmony about 2 months ago and so far it’s the worse. They either don’t have enough members or just it’s a lousy application. The matches are not even near what I am looking for, and they always show the same 10 to 20 guys even if my search is 150 miles away from my location. Since I joined I have been seeing same guys over and over. I think this application is a waste of money. I’ll not recommend to anyone.

EHarmony is a fraudulent company! The site itself stinks and the software on it doesn’t work. Additionally they don’t connect you with your ‘profile request’. They connect you with people from other states. On top of that they fraudulently bill you recurrently and all 5 phone numbers I could find are out of service. The website itself will not allow ‘quit subscription’ or ‘complaint’ form to submit!!! DO NOT USE EHARMONY!!!!

I joined eHarmony a few months ago. When I first started, eHarmony had BARLEY any matches for me. (I live in Canada and 9/10 of of my matches were located in the United States). So, mistakenly I decided to upgrade to the premium membership: thinking this would potentially open up more matches that were closer and ACTUALLY have the potential of becoming a relationship (which is what eHarmony is for.) Sadly, this did not have any success and I decided to cancel my premium membership. I spoke to an eHarmony employee asking to cancel my subscription/membership.

I paid for the full year, might have been on there a dozen times and deleted my account. They send a bill a year later saying I'm late for a payment and my bill will be going to collections. I have no idea where I signed for reoccurring bills and I can't delete my account. It's outrageous! If the payment doesn't go through, then the account should be suspended not sent to collections, ruining people's credit. Where is their code of ethics to their customers? It's amazing they are getting away with this. I will be filing a lawsuit for sure! Hoping others will do the same.

Between the spammers, scammers, and the quiet depuration, the place is a mess. The site is hard to use, and the profiles feeble. Not to mention when I complained, it shut down my access and sent the debt collector after me. Not recommended.

I purchased an eHarmony membership. I’m an older, educated, attractive single. I immediately saw that my so-called matches were nowhere near me and I immediately called to cancel. I couldn’t even though I called within 24 hrs. I live in NJ. You are not protected in NJ although they must legally refund your money in other state.

I was enticed by the TV and Internet advertising offered by this company and decided to give them a try. On or about March 30, 2023, I paid them $67.08 which was the initial payment they required for the first three months of a 6-month membership. Another payment of $68.08 was to be made for the following three months of the subscription. The company failed to deliver advertised services and I canceled my membership within 30 days and advised them I would not request a partial refund of the money already paid. They responded by demanding an additional $68.08 for the full 6 months. I spoke to their customer service and escalated my concern.

Today I was contacted by the debt collectors due to an "unpaid balance" to the Eharmony. I signed up for a 6 months subscription to the Eharmony a few months ago. I used it for about 2 weeks unsuccessfully. Then I couldn’t log in (nor did I want to). The phone number I found online for Eharmony didn’t exist and I could never contact them and resolve the issue. Today, months later I received an email from an RFGI debt collector saying that I owe them money. I am outraged! Do not ever use the Eharmony services. They are a scam!

Their reliance on profiles to match people does not take into account human experience and attraction. And that they allow people to post without photos further reinforces this. I get more interest on Match or Bumble In one day than I have had in three months on eHarmony. Go elsewhere.

This is probably not the way people should find a mate. It is mostly professional people giving the common person no chance. If you find out you don’t like the site, you will not get your money back period. Everyone I had a connection or conversation with rejected me. I get it that there are a lot of gold diggers out there but that is not me. I am an honest person but it seems to backfire on me when I really get honest about myself. The chances of success for a common person is slim to none. The site also seems cruel since I feel like I am teasing everyone I meet on this site. People on here seem desperate for love but the constant rejections have to emotionally draining. It will cost me $371 for the year and I will not even be using it anymore. Save your time and money. Too much suspicion for my tastes.

Joined under trial. They have kept billing, relentlessly! I changed charge card, and now I have collection agencies hounding me!! Efforts to unsubscribe not successful - I called, E-mail, and yes - wrote them (very difficult to find mailing address they require to cancel....) STAY AWAY!!!!

Need to read the fine print. There is no customer service staff you can speak to. While it will say cancel. Any time is misleading. You can only cancel your annual renewal. Even if you think you’re signing up for one month the fine print has you signing up for the entire year. Beware when you sign up, you may not have access To the site until after the cancellation Has expired. It happened to me. They sent me heterosexual and gay men as matches. One of the gay men they sent me in his desires, section described explicit sexual acts that he wanted with multiple men.

I saw the commercial in lunch room and look up the site and the way it’s read it’s real love … really? So heterosexuals don’t love. If you love someone fine. You don’t have to be so crude as to say real love.

I signed up for the promotion (3 months) on May 18, 2023, and I met my soulmate the same day! I cancelled my subscription within 3 days and thought that I wouldn't be billed again, but a charge for $21.49, for the next month, hit my bank account. I contacted eHarmony's customer service and I did get a real person, who told me I had signed up for their 2-year subscription and it would end May 18, 2025. I then explained to him that I didn't sign up for 2 years, but he kept saying "Yes, you did." When I asked him about a refund and a reversal of charges for the 2-year subscription, he said, "There's nothing that can be done. If you want to, I can send you a "Reconsideration Letter" that you can respond to. Write all of the information you want to be reviewed for reconsideration, including Member ID, and send back. Please allow 24 hours for a response."

The Eharmony website is an academic example of a Dark Pattern website with a user interface that appears to have been carefully crafted to trick users into doing things that are not in their interest and can lead to considerable expense. Their sneaky website design makes canceling a subscription frustratingly impossible. I canceled the account, and when tested, it no longer recognized my emails, and I was not permitted in, so I thought it worked. Then months later, my card was charged and I received a letter saying that I was not allowed to have two Eharmony accounts. They thanked me for signing up for my new premium subscription and canceled the basic account. I tried to log in but it didn't recognize my email or sign in, just as it should be when one cancels a subscription.

They have fraudulent marketing and predatory business practices. They market the site as though you will have matches and won’t allow for you to cancel a subscription unless you’re in one of 11 states and even then you only have 3 business days to cancel which is noted clearly for the consumer when signing up for the membership. They give no recourse to be able to cancel for any other states. There are hundreds of complaints on various consumer sites noting the same issue. Something I found after trying to cancel my membership because the had fewer than 5 matches in my entire area.

I signed up for a month and was greatly disappointed like most of the other reviewers. You get lots of "packaged" connections at first, but they completely dissipate within a couple of weeks. Most of the women are looking ONLY for a free meal. WHEN I TRIED TO CANCEL, THEY SENT ME TO COLLECTIONS, AND RUINED MY CREDIT!!!

I signed up for a 1 month subscription for 39.00. After 3 weeks I cancelled my account. The company charged me for a year. Over 400.00. I disputed my charge with my credit card but eHarmony sent in an unsubstantiated paperwork. I used the service for 3 weeks and they charged me for 1 year. Unbelievable.

Signing up is easy but expensive. It cost me over $500 for 12 months. I did find a permanent match in 3 months. I then tried to cancel the remaining payments which they absolutely refused to do, regardless of my reasons for doing so. Why would a corporation continue to take money from you if you longer want the service? They care only about the money. I was very lucky early on to find a wonderful person, because your choices are very limited. I searched out of state also. Most people on this site Do Not want to meet, just text endlessly. Anyone thinking of using this site should be aware that it is not worthy of your time and money. It's just an over advertised piece of crap.

It is the worst dating site. I joined the site last night, and when I logged on, I didn’t see any Muslim people on this site, and not my type. I called, and I wanted to cancel the next day, and they were not. They are a thief company. The stupid old guy who opened up this site should be arrested, and how he sleeps at night taking people's money.

ONCE I PAID MY SUBSCRIPTION AND STARTED SEARCHING, I FOUND THERE WERE MARRIED/SEPARATED PEOPLE ON THIS SITE. I was dumbfounded. I did not think I paid for a membership to include married/separated men. This is not mentioned when you sign up for your subscription. I contacted eHarmony and was told the decision to offer separated men, was made after a survey. My values and morals are much higher, what a disappointment in this site. The cost is fairly high, and being locked in 6 months with the selection offered to include separated/married, is not something I would do again.

I joined eHarmony about two months ago. I thought I was signing up for a monthly subscription but was charged $422.00 Canadian for a yearly subscription. I contacted customer service by email (no actual person available to talk to) and was told there was nothing that could be done to rectify this. Also I am not always able to access their site. Very frustrating when you have paid this kind of money. I do not recommend this site.

Many years ago when I signed up for their free weekend, it deleted my account I had spent time creating the very next day, saying I didn't exist. This time I paid and it kept deleting information I typed in. I don't wish to use something problematic, so I reported it immediately (hours after joining) but they refuse to refund me. It is defective yet they insist I continue to pay for it. I'm definitely not using that time-wasting site. I wish I had read the reviews first.

The most expensive dating app with the worse choices. Plus you can cancel, but they will still charge you for the entire 3 or 6 month period. Do not recommend at all! They must pay big $$ to come in at the top of the Google searches for best dating app. Ugh!

I had this app for a year and didn’t meet a single person on it. I could not figure out how to unsubscribe so once my annual fee was coming up again I canceled my bank card and ordered a new one so they couldn’t renew it. Since then they have attempted to bill me for 2 subsequent years by stating I didn’t unsubscribe properly. They repeatedly harass me with collections calls and threaten to report me to a collection agency. I repeatedly told them go ahead because I’m not ever paying them. 2 years later they are still harassing me with calls and mail to which I don’t answer or hang up on them if I answer accidentally. Thank you for the reviews as I will share what I read about them on here if they contact me again.

In attempt to find my soul mate, I thought I would give this a try. First off the selection of people is slim to none so it wasn't worth it! I canceled my subscription after a week of trying it and they came after me for 6 months' worth of payments even though I hadn't used it or even logged on. I emailed them and they were not understanding and just care about the money. You aren't even able to call them in any way! Don't waste your time or money! It's sad but obvious they only want your money no matter what your experience is.

I hesitated to pay for a subscription after getting dozens of emails prompting deals which expired, followed by new deals that were even more enticing. I finally bit the bullet after receiving numerous contact requests in my email from high compatibility matches that were accompanied by somewhat blurred images of what looked like attractive women. I decided to pay monthly with the understanding, like other dating apps, that if paying monthly you could cancel on a per month basis and not be locked in past the month you used. Yes I read the blurb they provide on policy.

EHarmony is the most expensive of all the dating sites. They give you many psychological questions, which they have paid a lot to psychologists for. So you think you are going to get that perfect match. Don't count on it. For an average looking non millionaire guy, you will never get the attention of a decent looking woman. There's too much competition out there, and these women are super picky on who they choose. Unless you have Hollywood looks and money, you will be passed over as a nobody. Sure you'll get hits from the much older or unattractive women, but that's not what most men would want. In my 15 years or more, on and off with most of the dating sites, this one is the most expensive waste of time out there. If you have to go on a dating site, pick the cheapest one, at least you won't feel like you got ripped off with Eharmony.

I signed up for this service thinking it's monthly billing. They billed me $271 for a year. I signed up Saturday, 6/17, I wanted to cancel the same night. They were close Sunday. Today I'm told no refund. And for a dispute, refund, they only have email correspondence. Wait 24hrs for answer. Lol. I disputed this with my PayPal representative. I will not give you any money for a terrible/inactive site. I'm thinking these matches are not even active, probably signed up at some point. The customer service rep was ** speaking and the background speakers were. Where is this service based? So no this service is not a 9.6 service as of 9/19/2023.

Eharmony needs to add a lot of new members. When you first sign up you are bombarded (by the limited number of members they have). After that you don’t hear from anyone. They don’t even try give you dynamic search results because they are the same people over and over again. They claim to be a big site but it just seems very small. Also will not let you cancel as another reviewer said. Very focused on getting their money whether you are happy or not.

This app is not user-friendly at all! You can get easily misled. I accidentally signed myself an app for a premium membership and, one hour later, was trying to cancel it, but there is no such thing as a refund! After this accident, I do not even want to use this app.

This dating site sucks...I'm still paying for it...The men are awful....They may say the same....It doesn't offer what it says...It just takes your money. I never saw one man even remotely attractive...but once you're signed up...they take your money...If you're on the fence....DON'T DO IT...You'll keep paying and be stuck.

eHarmony has basically NO CANCELLATION POLICY WHATSOEVER. Their contract is worse than a typical manipulative gym contract. This might not be a problem except that their subscriber base is shockingly SMALL.

EHarmony is one of the most expensive dating sites yet they had the last number of dates to meet. Possibly it is related to their compatibility matching to find closer matches but after a month of seeing the same 15 people I ended up going to a different on-line dating service with frequently numerous more people to meet. After not using the site for a couple of months and having to change my credit card because of some unrelated fraudulent activity I tried to cancel my subscription and they threatened me with a collection agency. In future I will only sign up for the minimal time periods so I don’t run into this situation again.

Most matches are not even within a 1 hr drive from me. I live in Central Florida but get matches 1 1/2 hrs or more in distance away. Matches don't respond or don't seem to have any interest in an actual relationship or to even meet. It appears that the expense of eharmony doesn't get a better quality of matches but due to its expense has a lot less quantity. It is the same as any other dating site. Not better. Just expensive. I guess maybe most are waiting for their fantasy to come true. It's a mystery to me why a lot of people are even on any dating site.

I made an impulsive decision to sign up eHarmony premium membership after watching a YouTube video by onlineForlove - the best Asian Dating sites. The pros stated in the video, such as algorithm or successful rate, are based on one critical factor to work - user size. But this host didn’t mention it so I’m blindsided. After signing up as a premium member, I should have access to all users. It’s disappointing that only a couple Asian profiles in the NYC metro area. I can’t believe it so immediately I requested the cancellation 2 hours after signing up. This is my first complaint and I will write more about my experience with eharmony related to their cancellation policy, other users’ feedback and unfair business practice. Then you can make your conclusion what kind of organization eharmony is.

Don't waste your money on eHarmony. They won't refund your money if you need to cancel and they use profiles that are no longer valid. Also all of the profiles that contacted me were way out of my area. You can not talk to a live person. They have a phone contact number but when you call it, it doesn't go through. I would not recommend this dating site. It is also very expensive.

I decided to try online dating again, and kept hearing that eHarmony was "the premium site." Yes, it cost more, but was supposedly worth it, so I went for 12 months of premium. Nothing could be further from the truth. I live in a metro area with over a half million people and set my search for anything less than 150 miles which includes the entire city of Chicago. Nonetheless, the vast majority of my "matches" don't even have a single picture and scant additional information - and there's no way to say I only want matches with pictures. They are clearly using us "premium" subscribers who have gone to the trouble of filling out the entire profile and submitting pictures to try to market to the free subscribers.

I guess I've about all the dating websites out at one time or other. Unfortunately, it's how dating works now. And, I have discovered that hanging around the melons in the produce aisle at the grocery is not particularly politically correct. Don't waste your money with this one.

This dating site is a total waste of money and time. After I signed up, filled out all the forms, I waited, and waited, not one supposed match appeared. The price was over $400 and had I gotten some people to converse with it might have been worth it, but not a one??? I tried to cancel, for their non-performance, but they still want me to pay the balance. I had to cancel my credit card to keep them from ripping me off more!

Do not subscribe even for 24h, they will try to take as much money as possible from you. Thank God I used PayPal which allowed me to stop all payments quickly. Even after cancelling the service 24h later, they kept harassing me with “outstanding payments” that they can’t explain. I ended up paying the amount just to shut them up. And the worst part is that they don’t have enough people on the site for you to meet. Just people stuck there I guess who ended up having to pay the full year. I truly hope their business fails so they stop hurting so many people. Awful experience.

Not what this site was intended to be when Neil Clark Warren founded this company. It is NOT Christian anymore and the stupid questions you have to answer just to get an account are ridiculous, to the point of comedic. Then they put you through this worthless ink blot test of images, which is nothing but secular psychology and proves nothing. It is rare to find someone that is a Christian and this website is just like every other secular website. I find the whole thing disgusting.

You'll be very lucky to see one or two people using this dating website. I spent over $400 (they take your whole payment first) and didn't see one person that I would actually want to meet. Waste of money.

The whole year as a member, I only received a handful of likes. As soon as my membership ended, I have gotten a lot of likes. But I can't reply if I don't sign back up. They must have been blocking some of my likes until my membership ended

I have now seen this review multiple times and am utterly shocked. I have canceled my eHarmony account twice and received a collection bill for owing $85. First, I didn't even realize I was being charged until months later. I canceled right away as I barely used the site. I accidentally linked my Paypal account and don't use it often, which is why I didn't know about the charge until months later. I was charged again after I canceled it and thought maybe I didn't cancel, so logged back in, had to request password multiple times and canceled again. Now months later, I'm getting this stupid notice about collections!!! This better not ruin my credit because of idiots not doing their job.

I paid them over $400. I could not communicate with people like 90% of the time. All my words were changing. It was all jumbled. Weird punctuation. All different kinds of things so after navigating their site with great difficulty I found a way and actually spoke with someone. He said someone would call me back in 24 to 48 hours. It is now Weeks Later and I still don't have a call. I can't figure out how to get in touch with them again. I cannot use their platform. It just doesn't work. No one is calling me back. No one is fixing it. No one is done anything. LOL. There's probably not a human there anyway.

Do you give them any money. They use fake profiles and misleading ad to make you believe you'll find a compatible another halves. Those are fake as I found the real people on other social media sites and they do not know they're on eHarmony. It's dating fraud. They also extort money from you, after you confront them. I am taking them to bbb and consumer bureau if they didn't stop.

I bought a subscription to e-Harmony based on all their hype about what great matching they do and how many have found partners using their matching. Well, I am an attractive woman who has used Match.com with much satisfaction finding many dates and possibilities. I thought.

This website is a absolute Bunch of Thieves! I have cancelled my account NUMEROUS times and they continue to STEAL MY HARD-EARNED MONEY! DO NOT USE THIS WEBSITE! I will continue to spread the message that eHarmony is an unscrupulous and dangerous website! I am contacting an attorney IMMEDIATELY! AND YOU SHOULD TOO!

I wish that I could tell you some interesting way in which eHarmony was the worst dating app for me. Some wild story or massive mistake in UI or vetting. But no - the problem with the app is simply that it's extremely empty. I have heard people say they met their SO on this app, and I don't deny that that theoretically is possible. But people also meet their SO's at the grocery store, at a bar, out walking around. At least with those options you get groceries, beer, or fresh air!

This site likes to lure you in thinking you can try the site before you make the commitment but that is not the case. This site overcharges and doesn’t give many matches. You get the same matches over and over. Don’t waste your time.

Wanted to end service within a week. Informed I could not end service. Received final threat "As a result, the entire 137.70 USD balance on your Premium membership is now due in full." Paypal stopped payment on my behalf. I could not get initial payment back.

Horrible experience. Horrible matches. It’s a scam and a sham. I signed up with a "introductory" rate for 3 months with the pretense I could CANCEL at anytime. I reached out to them on multiple occasions and they disregarded my requests and sent me to collections. They are unethical as well as a terrible dating app with ** selection. Stay away!!!!

I joined EHarmony (not cheap 4 payment of 89.95) to meet someone to have serious relationship that may lead to marriage. I have not even talked to one person! Let alone one date. Completely disappointed with customer service. Could not get a hold of anyone so had to send email. They responded with form letter with no resolution but to change preferences. I don’t have anything unreasonable. What a complete waste of time and money down the drain. Again not even one contact and I’m attractive. All contacts far away or scary looking. Again…. Buyers beware do not waste money.

SCAM. You will never find a match. All bots. Absolute scam. Bad business practices. Have charged my card without my permission. Do not respond to emails. Have charged over £200 and only bots appear and fake girls message you.

Please do NOT SIGN up for this. It is a sham! I was scammed and signed a two year contract under pretenses that I could cancel. I reached out to them on multiple occasions to let them know I was not pleased with the matches! They disregarded my requests and sent me to collections. They are a scammer! Why would I continue paying for a service that was doomed from the start. It has impacted me mentally to deal with this low life company. Please don't waste your time!

I signed up for 6 months and don’t enjoy the experience - it was overpriced even at the $33 a month rate I was paying (“on sale”). I turned off autorenew, and then get billed $167 a month since it “didn’t go through.” Not only did the company refuse to reimburse me, despite not having used the website for months, but told me I was responsible for one year worth of payments since that was the “new contract” I never agreed to. Please don’t use. Not only is it no better than any other dating app, it is absurdly expensive and you can’t trust them to not renew your subscription and you will lose a lot of money that would be much better spent on actual dates.

I signed up for eHarmony and was immediately charged per the plan I agreed to. Within a couple of weeks as a member, I no longer required/wanted the service as I had meet someone outside of eHarmony. I contacted eHarmony and explained my situation and I request to have my account closed, and not be charged for the balance of my subscription as I would no longer be using their services. I did not request a refund on the unused time in on current subscription payment. This seemed fair and reasonable to me. They congratulated me on finding someone, and said, "Too bad, so sad, basically, but you still must pay for your full subscription, no exceptions," and they could no longer help me with my request. Seems they will agree to certain requests, that will benefit them, but not the end user.

I wish I could have read some of the reviews on this site, then I would have never signed up with them. I started my membership in November 2022. After 2 weeks I realized that this website was not for me and sent an email requesting that they cancelled my membership. They charged me for another month (unfortunately I was outside of the U.S. at the time that they charged), but as soon as I came back (a few months later), I tried to make the last payment even though I have not used the account in December. When I tried to make a payment, they showed me that I owed $700, which was the balance for 2 years of membership with them. I was shocked.

I signed up for a free trial knowing I would probably cancel. After realizing how bad their site is and how few matches were in my area of Portland, OR I tried to cancel immediately. There was no way to do so, even by calling. They charged me 350.00 and sent me to collections. I have near perfect credit. They have misled me and stolen from me and could give a flying **. Do not give them your information.

I can't see any men, at first I could log in now I can't. I've paid all this money. I have sent in request after request that my profile page isn't working. Nothing is being done. Only been on there for 5 days nothing's working, I've set up profile, and now I can't log in or see any men.

This site literally steal your money. It makes you spend hours making your profile for nothing. You will have tons of non picture profiles, so who knows who is it and just a few profiles with pictures that they won’t answer you. Please read the bad reviews all of them are true and save your money.

In the fine print, customers are automatically renewed for their subscription unless notified. At end of initial subscription, customers are given no warning by mail, email or text. Then if customer does not want to pay for second year subscription, they get turned over to collections. very unsavory business practices.

I decided with the new year that I would try dating sites. eHarmony sparked my interest because it supposedly matches you based off of how you respond to their questionnaire. This site is pricey compared to others and I received minimal communication. On the chance someone reached out they were far away...seriously one guy was Ireland! Or even the 3hrs away. Ridiculous since I set my bounds at 50 miles. They don't uphold their end of this deal. Now I'm stuck in a contract that is a huge regret and waste of my money. I've tried changing profile pictures and expand on my info, but it's a scam...don't do it.

eHarmony is absolutely impossible to cancel, even after your credit card expires. They have no customer service email or on their website. I was billed $179.70 even after I canceled my account online via a letter from a collection agency.

Never had I such an experience with any other dating websites. To begin with, they don’t give you much options to try the platform - you have to subscribe to understand what the web is like. Secondly, the subscription price is sky high for no reason. The least you would pay is around 300-500$ with not even knowing what it is for. Likely I was blocked. Looks like someone has reported me which is probably just my luck because I have realized very quickly that this platform is not for me. But what I really want to say that when I was blocked no one has informed me about it. Only after my matches asked me what happened, I decided to take an action. I contacted customer service and they responded me in 2,5 day that it was their decision and they will not tell me a reason for it. They refunded money, but I assume that if I did not contact them they probably would not have done it. Likely, I did not waste my money and time. There are much more pleasant dating platforms out there such as bumble, etc.

There is no comparison between this site and Match. I am a widow that married my high school sweetheart. I had never dated. 5 fake profiles all proclaimed to be widowers preyed on my inexperience. I went with a paid site for a level of security. What a joke! No level of understanding when trying to cancel, no empathy. The worst!!!

Eharmony Removed my profile on the backend while I was signing in and getting on the website. Other profiles would see me as removed. I paid the enormous 6 month membership. I did not break any terms or have any misconduct. I did not get informed or anything. A member I exchanged numbers with earlier had informed me they see me as removed. I would have never known. I reach out for an explanation... no response after I paid Hundreds of dollars. What a sham this service is!

Don't try this site. Paid for 6 month. Went through matches 1st and in a month since nobody within 150 miles have distance set at 60 miles yet get likes from 4 states away and when respond they either disappear or don't respond. Totally a fake fraud site to take your money for nothing. Save your money.

Don't waste your money. The personality profile. Was not accurate for me. I am 68 and asks, "Are you adventurous." Para phrasing. Well at this age going out after 10 pm is an adventure. Not looking for cliff jumping. So, I think they should make the quiz age appropriate. Customer service is impossible to contact. I used for less than a month. Paid for the month. Deleted my own profile and tried to contact customer service to cancel the subscription. Geez, you would think it was a government agency the way they avoid contact. And when you finally find an email with concerns and problems, you receive a general pre-programmed response. PLEASE Don't WASTE YOUR TIME AND Money.

3 days before my 6 month membership in eHarmony was to expire, I wrote Goodbyes to people I had messaged and on my profile. I did not review the site or mention other sites when writing these messages. eHarmony then revoked my logon and failed to inform me that they were doing so. I have yet to hear from them about either a correction or resolution.

I had used eHarmony back in 05-06 and had been pleased with the site then. I decided to try it again Friday night since other sites had so many fake and scammer accounts. I signed up, spent a couple of hours doing the profile and started the process. I was very unimpressed by the website now. The screening process was nothing more than checking boxes and the layout of singles was identical to Match or even POF. I decided to sleep on it before I decided. The next morning, I saw no traffic on my profile, searched for matches by last visit and noticed little change from night before indicating low traffic flow. I decided to cancel.

Their pricing was misleading, tried to cancel my subscription within two minutes of signing up, after complaining about how horrible they are they shut my account down with a year left and not refunding my money. Horrible site.

Got the app a few months ago and followed all the rules. Filled out the profile completely. Within a day or so, several of my photos were rejected. Mainly because they had people in the background and according to eHarmony, it was hard to identify me even though their faces were not visible. I saw pictures of some of my matches and they had posted group shots that were approved. They say they have an editing tool for photos, but I can't figure it out. The messaging feature doesn't allow you to share pictures and if you back out of the app while typing, it erases your text and you have to start over. You can set your preferences for age and location, but people outside of your preferences can still message you. Worst of all, matches will often send you a like or smile and then when you text back they don't respond. Some investments pay off. This site isn't one of them. Don't waste your money.

I have read the other reviews here regarding eHarmony, and I have had the same bad experience that everyone else had. I was told on the phone that I would not be charged the last payment, and yet, a month later that is exactly what they did. It is very difficult to cancel the service and basically, their customer service department just lies to you. You will probably have to cancel your credit card to stop the from repeatedly charging you. Stay away from eHarmony.

Unlike other sites, a real "Free" preview is a real preview and not access to a bunch of "BLURRED" photos!! I asked for "Slim or Athletic" and got "Fat and Horrible" matches!! Hell, Facebook (which is free) gave me much better matches to exactly what I was looking for!! Dr. Neal should be ashamed of himself!!! Eharmony SUCKS!!

I tried the one day free trial and blow me they have charged me $740 cad for a 2-year subscription that I have not even selected. I emailed them about the issue and was told sorry they could not refund. No phone number to call and the email support will not reply to you, if they do you have to wait at least for days but that is only to tell you, no, they are not giving your money back. Whoever is behind this business of stealing money from people should be put to jail ASAP and this company should be shut down ASAP. I wish there is a negative rating here so I can give them a -100 or lower.

I joined eHarmony to find someone serious about a relationship. What actually happened was a sent literally HUNDREDS of smiles, intro messages and had ONE DATE in six months. To be clear I am a single never married woman, no kids, no debt, six figure income and a Master's degree. There is zero reason I should not have been more successful. Many users are allowed to make profiles and have no pictures but are Matched with you anyway. Some very vulgar introductions and profiles I reported but found they were NEVER taken away. It was humiliating. And I am stuck paying for another six months before my year contract ends. To be clear I marked for a 6 month subscription not a year. There is no way to avoid a year contract it appears to be automatically default to this option no matter what. Any other site gives you the same or better chances at a cheaper price. Don't be fooled. They don't make money if you find your soulmate.

Not one woman responded to my dozens of emails, it's not worth a penny or a second of my time. These women want bad men, PERIOD!! Not one woman on eHarmony wants a good man, NOT ONE!! It's obvious eHarmony is absolute fraud, absolute ripoff, absolute treachery.

Created an account at 9:00 AM. Answered 20 minute Personality Questions. Filled out profile. Received "Congrats" email. Received emails saying my profile have been visited. Tried to add app to my phone. No verification text sent. Tried 5 times. Reported using their online help. Tried to login at lunch and my password was invalid. Tried to reset (several times) no email ever set. Login didn't work next day. Tried to create account using the same email and it was created. Tried to contact using their "CHAT with eharmony" page, waited 2 hours, page never changed after saying "Please wait while we confirm if there are any available agents..." Found a supposed phone number for eHarmony Customer Support, the number is out of service. I have the emails and screenshots to prove my claims. Gave 1-star because negatives are not available.

Think eHarmony cares about you as a person? Nope. Think they want to help you? Nope. Your account is set to auto-renew. Not only that, but because you signed up at a discount it will renew at full price which is likely double what you're expecting. Did you not get a renewal notification? Yeah, that's standard. They only send notifications to customers living in states that require them. Want to get out after the renewal? You CAN, but you're liable for the full renewal cost no matter what. Good luck getting out of that because it seems to be the only thing Customer Support really cares about. Your renewal money. Run away.

If I could rate them 0 stars I would. Stay away; there are barely any people on here and the company will LITERALLY not cancel your subscription after asking and deleting your account. They will make you pay a full membership for a YEAR even if you do not use the app WHATSOEVER and have DELETED your account. Excuse the caps but this is literally the most ridiculous company policy I've ever come across. Any dating app is better than this for the simple fact that they don't charge for AN ENTIRE YEAR when you use the app for ONE DAY. This is just a straight-up extortion/scam-tier operation and they know that people don't read the policy because companies are usually at least somewhat remotely reasonable with their payment policies. Trust me, use ANY other dating app. And please GOD do not pay for a subscription.

Stay away from eHarmony. They should be labeled eHarmoney. That is all they care about. They charged my credit card double the agreement, and three months ahead of the expiration date. Of course, I disputed the charge and got my money back from these thieves. The worst thing was I only received three matches in the entire time I was member, two of whom were on the other side of the country and the other one was a fake member, quite possibly an eharmony employee. It is all deceptive and under false pretense. They should all go to jail and be shut down.

Once you subscribe to eHarmony regardless monthly or yearly, it's impossible to cancel. They lock you in for a year even if you wanna cancel after a month you decided you don't want it anymore. I'm a transgirl and it's a bad idea to join eharmony where all men wants vagina. I only got one message after 3 weeks of joining so it's not gonna work for me in the site but I'm stuck paying monthly until I finish 1 yr contract. Don't fall for it. It's not worth it.

Hello, eHarmony will do everything possible not to refund your membership. They keep automatically taking $76.58 out of my account after I cancelled! The customer service numbers are not valid. This is a very unprofessional organization.

This dating site is the worst, all wrong matches! Did not use them after about 6 months of my 1-year contract and then I was 1 day late in canceling and they charged me 500.00 for another year and fought with me about the cancellation. So many other sites out there to use that are less expensive, better, and more flexible with contracts. As if the whole online dating thing is not hard enough. eHarmony adds to the problem; not helpful to consumer at all.

I signed up for eHarmony as a last-ditch effort to find someone. It can be difficult in my city to find someone who aligns on faith and politics (moral issues for me), as well as similar income to me. I saw that there was a 3-day refund period before I signed up, so I purchased a 6-month membership, because you effectively cannot see potential matches without a purchase and a questionnaire. I set my preferences - which are literally just "me", nothing extraordinary. There were 6 people in a 30 mi radius on the whole site apparently, some of which had no profile and no actual compatibility with me when I looked closer at their profiles. I requested a refund within a day of purchase, but was denied because the refund only applies to a few states, likely ones with consumer protection laws.

So I took the plunge and signed onto eHarmony. Nobody in my area at all, after spending my time realizing this I decide to cancel. Most dating sites that I have used will allow you to cancel after 1 month, not eHarmony! I now owe 1 full year upfront ($270) and my account has been deleted. They are threatening debt collection and I am not the first to be involved in their scam! Go check out other reviews of people saying the same thing. This is a money hole and that's all they care about. I got more success meeting women using Tinder without paying a dime!

My card was used without my consent to purchase subscription totaling $300. Upon realizing this within one hour of purchase I contacted eHarmony for refund. With no luck, it's stated within 3 days of purchase and with a written cancellation refund would be returned in 10 days. They haven’t replied and I’ve sent cancellation within an hour of purchase. At this point I’m looking at suing for false representation.

They charged me for an account I did not create. Will not refund my money and say I have a 12 subscription and they are giving me an extra 4 months.. like wth I don’t get on any dating site.. I’m 63 on a limited income .. anyone want to do a class action suit let’s do it!!!! I see many reviews basically the same issues.. come on everyone let’s do a class action suit against these crooks. Yes they did hurt me as my heart meds are first of each month and yep eHarmony took the money for my meds so just pray guys my ticker will be ok for a month.. Be aware people this business is a total scam and I didn’t even open an account, not sure who did.

Absolutely wrong matches, people that have nothing in common with me, or compatible.... labelled 100% match. They take absurd amount of money and give no refund if cancelled. Absolute scam! Do not trust the site.

I signed up for a subscription with eHarmony in January 2022. I paid for a 1 year subscription and I made sure I clicked the do not renew subscription prompt. eHarmony decided to reverse what I did and billed me for another year at the tune of $500. I knew that I was not willing to renew after the first month due to the poor matches they provided. They were sued a few years ago for this same issue. The settlement was for 2 million, which is not nearly enough because it taught them nothing. They are still ripping off the consumer. If we all make enough noise maybe a class action will get started. Also, file with the CFPB.

This company is a faceless monster. I purchased a subscription and had issues accessing the app. My password worked in the browser but not the phone app, which, as we all know, is the only way that people use dating apps nowadays. This meant that I could not get notifications or anything. I immediately reached out and asked for help, and they had me reset my password several times. We went through all of the technical aspects, including at version and iPhone version. We went around and around in circles as they continue to send a blanket generic responses without actually reading what my issue was.

I thought I was signing up for three months and some how I was signed up for a year! I immediately tried to cancel and couldn’t. I disputed it in my AMEX and they won. Terrible experience. Don’t waste your money.

They get you by filling out all these personality test to find your “matches” but it doesn’t really work. They match you with someone who is completely the opposite of what you are looking for just because you share interests in life such as “riding bikes” or “hiking”. Pretty disappointing and lame.

Worse dating site…base everything on compatibility questions which don’t even match the members! They SELECT only the members you can see…90% or higher have NO photo…no description and most are 150 mi away and have no intent to meet!!! Traveling Dr wanted to date the once a month he came into town …costly for no option to select with photos only …by far MATCH has helped all friends meet guys! Sorry I accept this discounted offer!!! Waste of money …like a blind date gone wrong.

I have been single for a year and wanted to just see what was out there. They have you go through a 20 minute questionnaire. Once you get to the end they ask you to sign up with 3 plans. It says you have 3 days for a money back guarantee. After checking out the site I knew it was not for me! I called LESS THAN 24 HOURS LATER and asked to cancel and get my refund. She said my state Michigan was not one of the states that is able to cancel within the 3 days. Apparently there are only 12 states included for the cancellation! I have never ever heard of something like this. Absolute scam!

I went to the eHarmony site and answered all the questions. At the end they offer Premium light 6-month plan for $69.90 in large bold letters and then they have “month” beside it in microscopic font, which I did not see. I am 67 years old and it was late at night, so I thought, that sounds good so I put in my credit card and paid the $69.90 on 9 Jan 2023. I receive my credit card confirmation via email shortly after I approved the charge, and it showed the price of $395.40 all in the same font. I immediately wrote back to eHarmony saying that I felt their advertising was misleading and asked that they cancel my service and refund the money. I am retired and living on a limited income.

A complete rip off with absolutely nothing to offer! Please don’t waste your time and or money with eHarmony! I tried to get a refund the next day after signing up, I could see there was nothing of interest to me. They will not refund your money unless you live in a state that requires them to. A disgustingly dishonest company!

DO NOT USE EHARMONY! Simply put, it's a scam and they will charge you the full period of 6,12,24 months so buyer beware!!! Most dating sites will let you cancel at anytime without perpetual charges in order to keep an certain image to consumers. Not this company. Read the reviews... I wish I had read the reviews on this business prior to joining and I would have just picked a different provider. The only suggestion I can make: make it hard for them to get the money. Put a stop payment and let the collection agency come and get the money if you are upset enough to make it difficult. Again, you don't need to pay a collection agency immediately and you can make it painful. Be sure to post negative comments about this company if you have been scammed hoping that others will notice. I can say I would NEVER EVER recommend eharmony. Try another provider and read the terms carefully! Here is the clause

Listen, I am gonna be completely honest about my experience using eHarmony to help anyone going through the same thing I am. I am a 30 year old male. I have never really had much luck meeting anyone. I have used all the dating apps out there pretty much. I was on the fence about using eHarmony for a long time due to the cost. Eventually I caved and paid the some hundred dollars. What follows is exactly my experience of the dating app:

I wanted to try for free as advertised but ended up in a Premium account" somehow?? Refused to let me cancel membership after only 2 days... Beware, don't know how I ended up in premium account, I feel deceived and only 2 days later not satisfied and would not let me cancel!!!