Barclays Bank

Barclays is clearly now the worst Bank in the UK, recently I lost my bank card and I Don't have a phone that supports the app, It was impossible to freeze my card over telephone banking which is diabolical, it took over 40 minutes to get through to customer services to freeze the card. This isn't acceptable at all. I could off lost all my money very quickly. Secondly it was impossible to get onto my online account with my card or the app so again this is not acceptable and it's not my phone that is rubbish because I can install all the apps from all the other banks! And lastly they are blocking transaction for Crypto purchases which is also diabolical as Barclays have no right to control what I do with my money period, first they blocked Coinbase and when I asked why they DENIED it, even though coinbase said it was clearly Barclays, and now they have blocked Binance and Binance just told me all other card issuers allow it except Barclays,

Worst customer service in the world! I lost my card and put it on hold on 8/6/22, it's 12/16/22 and I'm still dealing with the charges made to my account after I reported the card stolen. I've sent numerous messages detailing the credits needed, and spent hours on the phone. I was even told that the balance on the account was zero and then I got an email the next month saying my account was overdue. In addition I paid for some of the fraudulent charges when my automatic payment was made in August and I'm not getting the money back for those. Since it's a small amount I'm now giving up. I've been told today that they're crediting my account for the balance due in the next few days. We'll see if that actually happens.....

Barclays bank accepted a charge from a company that they warned my as possible fraudulent. This particular transaction was valid, but 4 days later same company put a charge on this card that wasn't authorized nor were the products they told the bank that I ordered were never received. I am now being transferred between the fraud reporting unit, and the denial of claims department and they do not give me a way to solve this problem.

I just recently made a transfer to another bank that is paying a higher interest rate. Since things have gotten so expensive my partner and I are attempting to maximize our earnings safely (FDIC insured). Barclays put a block on my accounts two days ago and will not allow me to transfer funds to this new bank until they get a bank statement from this new bank. Oddly enough my partner just a week prior transferred a majority of his life savings to this new bank (which he banked with 8 years ago so it's legit). My partner is co-owner of the account that is being blocked, so why did he not need to provide a bank statement to move his funds.

Probably one of the absolute worst credit card experiences I've encountered (and I worked for one of the top card issuers in the country for 15 years!). I applied for the Barclay's American AAdvantage Business Card online. I was told I'd hear something back in 10 business days. After 10 days, I called to inquire, and after being on hold for nearly 2 HOURS just to speak with someone, I was told they were "backed up" and advised to just wait.

Someone or an organization needs to do something about this UK bank mistreatment of its USA customers, horrible customer service, and overall poor mishandling of funds. I was trying to do a balance transfer. It took 3 tries as they had inaccuracies within their departments. I had to call to find out what was holding up the balance transfer, even though I'd spoken to their security team and confirmed the transfer within a 24hr period to be posted, it still wasn't posted. I've decided to not go ahead as I don't use the Gap/Barclay card, they seem very disorganized with extreme rudeness, I will not be using this card after reading everyone's reviews here, and look forward Barclay cancelling my card, this is really poor service, and I take this as a sign from the universe to not move forward with the balance transfer, as this bank cannot be trusted. Thank you God - Just a disgrace to the banking industry.

I've used Barclay card to finance a few Apple products over the last several years. The zero interest financing was appealing and I paid it off each time, long before the due date. I didn't encounter trouble until 2021 when Apple started auto charging random small purchases to my card, monthly, which, unbeknownst to me, added compounding interest. Eventually this showed up as a late payment. While I thought my account had been paid off for over one year, these $3/mo charges ended up reducing my credit score by 100 points! I appealed to Barclay in writing and they refused to correct the credit bureau report. They are NOT to be trusted.

We never asked for the Barclays AARP Credit Card. It has been nothing but trouble. Started out by sending us emails about not being late with our payment; which has never happened. We then get an email stating our payment was late when all along it was in their office. The worst event was their taking two payments for one month from our bank and when we notified them of their mistake they charged us a $29.00 fee for the transaction! We still get emails about not being late with our payment. We have excellent credit and have never been late with any payment whatsoever. We had enough of this nonsense and closed out this card. One advice- do not use this card!

This company are crooks. I made a 0% balance transfer in which they charged me a 3% fee. I didn’t notice they were charging me interest on my balance transfer until a couple months later. When I questioned it they told me the offer I took was for the same interest rate as my everyday purchased. I said really?! Then why did you charge me a 3% fee??? They would not credit back the fee or interest charges until I showed proof of the offer. Well how was I going to do that when they are the ones who get the cancelled checks?!? Very convenient. They are crooks. So I paid off the card and closed my account. Total crooks this company is. I don’t recommend Barclay or any of its officiates.

“I have had a Barclays Mastercard for many years and have spent $10’s of thousands of dollars on it and I was always- always a good paying client. I have never made a dispute once about a payment until recently. I dealt with a very dishonest, manipulative website company to help me with a website for an e-commerce business I was opening. Long story short, the web company was very dishonest with me and forcefully persuaded me into buying in unnecessary add ons. I was well within the time frame to ask for a return as the warranty clearly reads before website is finished I can get full refund. My website was never completed! Well the web company keeps lying to Barclays and as much I have communicated and show evidence, Barclaycard sides with the web company.