Barclays Bank

I got this card to earn miles. I have multiple items that I charge to the account every month. I made a purchase and went into my account to find the charge had a temporary hold as usual. The next day went in a noticed the charge had been posted but the temporary charge was still there, but wasn't too concerned as I figured it just fall off by the end of the day. Few days later I went back into my account to find that the charge was still there and some of my regular charges had not been processed, causing fees. I contacted customer service and for 2 hours got the run around, from the temporary charges don't affect the available balance or it is the other company that put 2 charges in. Needless to say the other company did not put a hold or a double charge.

I got credit card. The money inside is $1,500 from Barclays since 2017 and I been paying $55 monthly or more than that since 2017 until now and never use the card for 3 years. But I just noticed I checked my acct. everytime I checked nothing changed to the number. Still the same from $1,500 that I owed from credit card, now $$1,600 and never used the card for long. They closed it and where did my payment go? I feel like I got rip off. I even paid off or almost paid off my other credit cards but I noticed this Barclays getting my payment monthly and it's not deducted to what i owed?!! I kept paying and it did not reduced to what I owed???!!! Scary Barclays Bank making me shocked!!!!

I disputed a charge for flowers for a friend's mother that pasted away. The flowers sent we not as described or pictured on vendor website. Sent pic of website and what was received. Barclay's supervisor agreed completely different. Vendor wrote back with 7 pages of their policy to not refund and Barclay's charged me back. In all my years I have never experienced a card that didnt go to bat for a customer. The Vendor never addressed the issue but wanted the dead flowers back. Never sign up for this card if at all possible.

I made a monthly payment online and it was put through twice. I called the next day and was told it should be refunded to me in 5-7 business days. I waited and was not provided a refund. I called back and was told it could take up to 21 days for them to "investigate"; this is a ridiculous amount of time to be out my own money for their mistake, especially since there was nothing to investigate - it clearly showed a double payment from the same transaction on my account on both ends. Yet, after 21 days I still did not receive my refund. So I called again, and after waiting 30 minutes on hold for customer service, I was told it was still pending and could be another week. I STILL have not received my money back.

My husband and I have had this card for a few years, originally with Barclaycard but now the company is called Mercury Mastercard. In November I made a purchase online but never received the product, and was promised a refund. It never came, so in December I tried to dispute the charge. The Mercury customer service representative said she would transfer me to the dispute department, but instead I was transferred to the customer service number of the company that wouldn't refund me. I waited a couple of weeks in case a refund showed up -- it didn't -- so I called back. This time the Mercury Mastercard service rep told me she couldn't talk to the wife on the card, it had to be the husband. Er, what? I have my own card, I have spoken with them before without problem, but this time they refused to talk to me.

I bought 2 phones from Apple for 2500 and apple employee asked me to open a Barclays card so I can get points. So I did and I received 50 points. And I was told it would interest free for a yr, thereafter regular interest charge will apply, however today after a year they charge me 900 in interest because I failed to read the fine print saying if you don't pay off the full amount in a yr you have to pay interest of full year. Long story short, stay with cards that you know, Cards from Barclaycard are total scam. STAY AWAY FROM BARCLAYCARD.

Barclay should get no stars. After applying for their card thru Apple.com (who said I would have 12 months interest free when I buy an Apple product, and I could easily apply online and get approved in an hour, which never happened. After complaining to apple, they told me I had to call Barclay to see what happened.

Ridiculous payment hours make it nearly impossible to make payments “on time” if you don’t set up auto pay. You’re bound to have late fees because they don’t send out any reminders or notifications. If you set up auto pay they always take more than the limit you set. Here’s a screenshot of one late payment, my due date is the 5th of every month.

Exceptional credit score. Made payment online, no evidence, I did not get a verification number, I'm sure I'm the only one ever this has happened to. By the time I knew it did not really go through, 75 points on the credit score lost. 1 late payment 11 years, 20 plus accounts, probably 1,400 payments, 1 vendor says I did not pay over a 27.00 pay. No recourse, no fix, "sorry", mountaintop to pond scum in a day. I tried real hard to discuss with Barclays, they said call Transunion, damage done.

I truly hate this bank! When I got to about 40% of my credit limit, they reduced my limit to just above my balance, so the limit went from $7k to $3500. This made it appear to the credit bureaus that I had maxed out my card. At the time, my credit score was over 700 and my OVERALL balance-to-limit ratio was about 35%. I have never been late on a payment to any creditor and my income actually increased a couple months before Barclays did this. Plus, I always paid at least double the minimum. After inquiring and being told that basically, they would not reconsider, I started paying down the card with intention of cancelling the account. Lo and behold, After paying it down to half, they decreased my limit again, so yet again, it looks like the card is maxed out. Meanwhile, several of my other cards have increased my credit limits.