Barclays Bank

Barclays Bank

 1.1/5 (41 reviews)

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Overall Rating1.1 out of 5
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About Barclays Bank

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Barclays Bank offers financial services including access to personal loans, CDs, savings accounts and credit cards. It doesn’t offer checking accounts. Its credit card, called the Barclaycard, ranges from $0 to $499 in cashback rewards, travel benefits and annual fees. The company serves U.S. residents from its locations in 11 states.

Pros & Cons


  • No minimum balance requirements
  • Free mobile app
  • No monthly fees


  • Limited customer support
  • Small U.S. ATM network

Bottom Line

Barclays Bank offers fee-free accounts with reasonable rates and no required minimum balances. The company provides an easy-to-navigate mobile app and website. It’s available in 11 states.

Top Barclays Bank Reviews


Customer service varies from excellent to indifferent. Very few staff visible in the bank premises. Everything is automated and therefore impersonal. Staff from Barclays Bank/Juni...

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I was recently married and while changing my last name, Barclays was the easiest, fastest card to do so with no hassle. I also appreciate they give me a monthly FICO score as I ha...

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What is Barclays Bank?

Barclays Bank is a British multinational investment bank and financial services company that specializes in retail banking, corporate banking, investment banking, credit cards and wealth management. Barclays’ online banking services allow account holders to manage payments, check statements and transfer funds between accounts, and the mobile app lets customers check balances, freeze cards, earn rewards and transfer funds.

Barclays rates and account options

Barclays Bank’s financial products include savings accounts, CDs and credit cards.

Barclays’ online savings accounts
Barclays’ savings accounts offer competitive rates with an annual percentage yield (APY) that starts around 0.40%. Through the Barclays savings account app, account holders get 24/7 online access to funds plus the ability to view statements and deposit and transfer money.
Barclays’ online CDs
You can select online certificates of deposit (CD) with terms that range from three to 60 months. Current Barclays 12-month CD rates start around 0.25% APY. You can open a series of CDs with varying maturity dates, which provides faster access to funds or limits monetary penalties should you choose to close the account.
Barclays’ credit cards
Barclays offers several credit card products, including cards in partnership with JetBlue and Wyndham. Barclays Bank’s credit cards feature a variety of benefits, including rewards points for travel and retail, entertainment perks and cashback programs. Barclaycard is a multinational credit card with extra benefits like purchase assurance and price protection.

Many of Barclays’ credit cards have an annual fee ranging from $0 to $499 depending on the card you choose. The company determines your interest rates based on your creditworthiness. Cardholders can pay bills, check balances and track transactions through the Barclaycard app, which is available through the Apple App Store or Google Play.

Barclays Bank FAQ

Does Barclays have checking accounts?

No, Barclays does not currently offer checking accounts. Barclays offers savings accounts, credit cards and certificates of deposit (CDs). However, the bank has plans to add a digital-only checking account feature in the future.

What is Barclaycard?

Barclaycard is a credit card issued by Barclays Bank. The Barclaycard can be used anywhere Visa is accepted. Additional Barclaycard benefits include deferred financing, ID theft protection, fraud liability protection and the ability to check FICO credit score reports for free.

Is it hard to get approved for a Barclaycard?

The Barclaycard requires good to excellent credit. Applicants with a credit score above 700 will most likely be approved, and those with a score below 650 may qualify depending on their current income, existing debt and additional credit history.

Is Barclays Bank FDIC-insured?

Yes. Barclays Bank is a member of the FDIC, so all deposit accounts are insured up to the maximum amount allowed by law.

How much can I withdraw from my Barclays savings account?

The maximum amount you can withdraw from a Barclays savings account is $250,000 per transaction.

Where is Barclays Bank located?

Barclays Bank is headquartered in London, England, and has locations across Europe, Asia, Africa and the U.S. Barclays Bank currently has 11 branches in Georgia, Illinois, Massachusetts, California, Washington, New York and Texas.

Is Barclays legit?

Barclays has low fees and good rates, making it a solid option for investors. With a 0.40% APY, it’s particularly ideal for customers looking for an online savings account. It also requires no minimum balances, so it’s great for small investors. Barclays also offers a decent rate for a year-long CD at 0.25%.

However, with few branches or ATMs currently in the U.S., it might not be a great choice for traditional transactional banking or money that moves around often. Although Barclays advertises 24/7 customer service, users can only speak with a live representative from 8 a.m. to 8 p.m. EST. Overall, Barclays is enticing for U.S. customers who are interested exclusively in savings and investments, but those looking for other services should look elsewhere.

Barclays Bank Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: May 31, 2023

The online application process was extremely time consuming, and frustrating. In the process of filling in all the personal information, the web page jumped back to the starting point, losing all the data that I had inputted. This happened FOUR times. Upon finally getting past the data inputting I checked back to see what the status was for my application. The website told me that they had no application from me. So I called their contact number which directed me to a "helpful team member", that was difficult to understand. That person told me I needed to talk to a different department. They gave me a phone number that turned out to be a private company not in any way related to Barclays. So I repeated the process only to finally be given a different number to call. When I called them, they said that I needed, again, to talk to a different department.

I finally got the right department but they said that my uploaded info didn't have what they needed. It was missing a utility bill with my wife's name on it since she would be a joint owner of the proposed new account. I told him that all my utility accounts are in my name not hers. He just re-stated that they'd need a copy of a utility bill with her name on it. So I asked him how I would do that if all the utilities were in solely my name. He couldn't answer. I said that we do get medical, and insurance bills with both our names on them, and could that suffice? He said "no". So now I'm having the local natural gas company changing our service account over to my wife's name, just to make Barclays happy. Barclays is a real loser when it comes to customer service. Their own employees can't even give out the proper phone numbers, and their process is antiquated and inflexible. Never again!

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Verified Reviewer
Original review: May 25, 2023

I removed an authorized user, waited the 90+ days to clear from credit report. Still an authorized user. Called. Must send a hard copy letter to correct their error. Refused and canceled my card. Antiquated procedures.

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    Verified Reviewer
    Original review: May 24, 2023

    A loyal customer for over 10 years and they cut my available credit for a stupid reason after I was never late on a payment. These people are bad people! Please no one go to Barnes and Noble or apply for a Barclays rewards card! These people are scum!

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    Verified Reviewer
    Original review: May 22, 2023

    I don’t like to overuse credit cards, but I signed up for a rewards card with a store, where I shop at quite a bit to get the rewards and discounts. It was initially managed by another company as a visa. Once Barclays took it over, and it changed to MasterCard. It’s been nothing but problems. I’ve been on the phone with them for hours over multiple issues. When they switched the account over, they changed my name back to my previous name I had had years before and never associated with this particular card. And of course, my responsibility is submit all the documentation to get the correct name put back on my card Because of that, I was unable to get into my account for sometime, and they charge me interest on balances that I could not verify. This took hours to resolve.

    I’ve had fraud on my credit card that I submitted and was initially approved then, without my knowledge, they reversed the fraud, put it back on my balance, and charged me interest on it. Now several more hours down the drain trying to resolve this problem. I’ve never canceled a credit card before but I’m canceling this one. I pay my balances is off every single month, never carry a balance, have an excellent credit score. This company has been a nightmare to deal with. No one has time for this much nonsense.

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    Verified Reviewer
    Original review: April 10, 2023

    Wanted to pay credit card, would not allow, had to call Barclays direct to get it done, once done takes 2 business days to clear the account balance. Been with them for years, never an issue. Credit card paid fully every month. Still was unable to use until balance cleared although paid 2 days before. This is not good service, Amex much better so is Chase as limit is 8 times what this barclays has it at. This is a credit card with poor service, very difficult even to make a payment especially since I have automated pay in full monthly. Had to cancel auto pay to make payment then reinitialize. Don't use them, their customer service is not much better.

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    Verified Reviewer
    Original review: April 7, 2023

    After a repeating glitch that was occurring on the Barclays Bank website, we shared our experience via the secure email system. Our messages were totally clean without any unacceptable language. We merely expressed that the error was repeating and their claim to have their corporate office resolve the issue was never supported with any further communication to us. The result: they blocked our account from sending any emails. Sending email correspondence to the only address available on the website resulted in no responses. Do NOT entrust your funds with this bank. Those reviews stating that this bank has the "worst customer service" are entirely valid.

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    Verified Reviewer
    Original review: March 28, 2023

    Recently I paid the monthly full balance on my M&M card with Barclays Bank. The same day I also intended to pay Chase, both thru my Delta Community Credit Card BillPay service. But I made the mistake and paid the amount due Chase to Barclays. At that point not only did I have a zero balance with Barclays (having paid the full balance), but the money I accidentally paid to Barclays instead of Chase gave me a credit balance of about $900. When I realized what I did, I paid Chase separately, and called Barclays and asked them to return the credit balance I accidentally paid them. They said I would have to call my bank (Delta Community Credit Union). I did, and they initiated reversing the payment. Within 24 hours I had the funds back.

    Tonight when reviewing all of my banking transactions, I noticed a $29 returned payment fee from Barclays. They charged me to return a credit balance thru the ACH process they wanted me to use thru my bank. I called, explained what happened, and asked them to refund the $29. The agent - located overseas because I could barely understand her - refused to return it. I was clear - either refund the money or close the account. They accepted closing my account and did so right away. Unbelievable. I spent roughly $25K each year, never carried a balance, never was late, and referred them to friends who travel. Wow... They don't give a darn about customers, and the idiots they hire overseas have zero authority to fix a foolish policy on their part. My experience over the years is that when a company becomes arrogant like this, they are on the decline and eventually lose market share, operate at a loss, and are either sold or closed down.

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    Verified Reviewer
    Original review: March 10, 2023

    By far the worse experience I have ever had with a credit card company. So many issues and no customer service. No help whatsoever. I ordered two gift cards and only received one. This is not even a big amount. It was only $25. I ordered them in October. It is now March and still nothing. I emailed. No answer. I called in December and they said they will open an investigation. Now it is March and still haven't heard anything. I call and first he had they issued the points back and then he said the gift card was redeemed. I asked for the manager and she said they issued the points back but they are not in my account. She tells him to call Carnival and see if they can fix it. Carnival has nothing to do with this issue, I spent 40 minutes on this one call just for you to pass me over to carnival. I closed my account and you can keep the damn points. I RATHER USE A CREDIT CARD COMPANY THAT VALUES THEIR COMPANIES.

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    Verified Reviewer
    Original review: March 6, 2023

    I had a credit card from Barclays for 3 years. When I opened the card it was a Visa, but shortly after it became a MasterCard. Every month I get a written statement and on the last page it tells me how many points I’m going to get if I use it at restaurants, or grocery store, etc. I have through all my papers and wanted to know many points I have accrued as during the time I had the card I have paid at least 20k. My account is in good standing and actually paid off. I have wanted to call them for a long time just when you call the back of the customer number in the back of the card it ask to call regular business hours which is M-F limited hours. For a credit card, you have to be kidding me.

    So today is Monday and I happen to have the day off due to vacation. Therefore, I was able to call within the limited hours. The customer service is the worst. I had a hard time understanding the agent. Customer service is outsource obviously to another country. I was literally 1 1/2 hours due to agent lacking even basic knowledge and having to put me on long hold for every question. According to the agent, I didn’t accrued any regards or points because my card does not do so, even if I get a monthly statement from them stating different. They offer no explanation or solution.

    After spending 20k under false pretense, it’s so frustrating. I explained that they were falsely advertising and using unethical practices. However, they really don’t care. I couldn’t believe what I was hearing and again I get a statement informing of what points I should be getting. Based in their advertisement I should have over 40,000 points and yet they tell me none. I have always paid on time and have an excellent credit score and history. Barclays is the worst bank I have ever encountered. There is much better choices out there. Learn from what happened to me and take your business to a credit card that actually has customer service and provides their points as advertised.

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    Verified Reviewer
    Original review: March 4, 2023

    I received a letter in the mail reporting if I did not use my credit card, the account will be closed. I called immediately upon receiving the letter. I shared with the lady that I have been traveling and just received the letter. She shared there will be no problem with the card as long as I use it that day on something. Took my wife and friends to Pappadeux that day and had a wonderful meal. Paid with that card. No problem. Card was good. The next day I go to use the card and have been informed it has been closed due to inactivity. Unbelievable/horrible credit service (right hand no clue to the left hand). More hassle and now have to wait until Monday to talk to the credit team. Account is not closed for missed payment. Account is closed for inactivity... Seriously? Credit Team ---either make better notes on your computer for the next agent...or get training on how not to lie to a card holder. Joe M.

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    Barclays Bank Company Information

    Company Name:
    Barclays Bank
    Formerly Named:
    Juniper Financial
    United States