Barclays Bank

This card was paid off by the title Co after a refi. It has been over 2 weeks and they have no record of my $5400 payment. The worst service EVER!!!! They opened a case for payment research that is a complete FRAUD. Where is Barclays and why did they turn me over to this sham company. Get another credit card provider and RUN far away from this company: Mercury Mastercard.

Absolutely insane for a credit card to do this. If I was months behind, sure. I was 8 days late (mind you, you don’t get email/text reminders because they take in a killing from their weird hours of accepting online payments, so why bother?) and they actually shut the entire card down so all my automatic renewals are what alerted me. I actually thought I had paid it, so I went in and paid the balance in full. The purchase, which was large, was a normal transaction for the account as I only use it at the Apple Store.

On September the 23rd, 2019 I sent Barclays Credit Card a pay off check in the amount of $7,148.00 with my full name and account number on the front of the check. And as of this date October 28th, 2019, my account has not been credited these monies. I have had to make an extra payment in order to keep my credit card from being charged any extra interest. I have called every two days since the 30th of September and have spoken to a different person with a different lie an/or different story to tell me about how they are investigating my case, except they have already cashed my check and the money is in their so called general funds account, “in the back room” wherever that is, but they do not know how to credit my credit card account so I can close it.

I was recently the victim of employment offer scam fraud/identity theft. When I first called Barclaycard when I realized what happened, the CS man that I spoke with said that he understood my situation, but that I would have to call back the following day to file a complaint with the fraud dept. However, when I called the next day, the CS woman with the strong foreign accent, that I spoke with was irritated and said that she wasn't going to allow me to file any complaint/disputes because the transactions were made in my name so she didn't see any evidence of fraud. DUH, THAT IS EXACTLY WHAT A SCAM IDENTITY THEFT FRAUD IS!

This is the worst sign-up process I have ever experienced in my entire life. First of all I keep getting information in Dutch. There is no where that I can put in that I want it in English. I correctly put in all my information and it keeps going back telling me something is incorrect. How would they know? I can’t wait till my phone is paid off so I could drop this horrible horrible card.

This is the worst ever credit card that you could have in your life time. They charged me more than 1,000 dollars for having balance of 500 on my account which I wanted to pay it off today! And once I get in to my account I saw they had charged me for that damn interest! I’m student and got this credit to buy a laptop from Apple which I needed for my school work and because of all other expenses and an accident I couldn’t pay that off in 18 month but I just owed 500 dollars and now they charged me like I didn’t pay anything!!! I don’t recommend it to anyone, because with any reason if you could not pay completely in 18 month they don’t consider any other payments you had done before and you will get a large amount of interest charge on your account! I am about to cry and I hate this credit card...

Today:

They request a copy of Social Security or Driver License to be mailed for application to complete. Worse experience ever, I will not move forward with application process. I have a credit score of 818 and do not need to give them my business.

This is is the worst bank to deal with. They charge 50 on interest that was paid in the month about the amount I owe. Please Please think twice before using this bank. I agreed to the mistake but they they charge until they bleed you to death. PLAIN AND SIMPLE. THEY ARE CROOKS AND CONGRESS WRITES THE LAWS TO LET THEM BE CROOKS.

I don’t know if JetBlue cares, but they picked a loser when they dropped American Express and went with Barclays! Since it is almost impossible to speak to a human being these days (and one that can understand and speak English), we spent three phone calls and about an hour trying to get replacement cards for our compromised credit cards.. They are totally confused and unorganized. They sent my wife her card separately from mine and then when she tried to activate it, they said that it was compromised! How could this be? They didn’t know. We asked to speak with a supervisor.. he transferred us to a recording that instructed us to call back later!!! In my opinion, JetBlue needs to get a new provider for their credit card. These guys are bad news..