Lili Reviews

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About Lili

Lili is a financial technology platform designed for business owners. Banking and debit card services are provided by Sunrise Banks.

Basic bank accounts at Lili are 100% free, with no minimum balance or monthly charges. All accounts come with a Lili Visa Debit Card for easy transactions. Lili offers smart financial tools that help you plan taxes, manage expenses and save.

Pros
  • Built-in tools for accounting and tax preparation
  • Send and receive international wire transfers
  • Up to $200 in overdraft protection on some accounts
  • Grant access to your accountant and team members
  • Up to 4% APY on savings with $500,000 or more
Cons
  • Undisclosed deposit limits
  • Tax tools and rewards require paid plans
  • Online only (no physical branches)

What is Lili?

Lili is a mobile banking fintech company created for business owners. The Basic plan has no monthly fees or balance requirements, making it an affordable option for those who want simple digital banking.

Lili’s paid tiers add features such as a savings account with up to 4% annual percentage yield (APY), same-day ACH and wire transfers, and integrations with popular business tools. All Lili accounts are FDIC-insured, with coverage up to $3 million through Sunrise Banks. Together, these features support faster payments, software connections and larger account balances.

How does Lili work?

Lili provides mobile banking services designed for freelancers and small business owners. The Basic plan has no monthly fees or balance requirements, while paid tiers add tools like tax buckets, expense tracking and invoicing.

Opening an account requires only basic information, including your name, contact details and Social Security number. Business owners with an employer identification number can use that as well. Once approved, you can start using your digital Lili Visa Debit Card right away, with a physical card arriving by mail within about two weeks.

Customer support is available by phone on weekdays and by email on weekends, with 24/7 AI assistance for routine tasks.

Lili fees

The Lili Basic account has no monthly or annual fees. You only pay for certain services, such as $2.50 per domestic out-of-network ATM withdrawal, $5 for international ATM withdrawals and fees for optional express transfers.

Paid plans add more tools and features, but those plans come with monthly and annual subscription costs:

Lili sets deposit and transaction limits on all accounts, but exact amounts vary, and the company doesn’t publicly disclose them. Be sure to ask about your specific limits before signing up — if you plan to make large deposits regularly, Lili may not be the best fit.

You can view your personal limits in the app or request an increase if eligible. Mobile check deposits may be subject to a hold of up to five business days.

Lili account features

Lili offers a mix of banking perks and business tools that set it apart from traditional accounts. Features users often appreciate include:

  • No fees on Basic account: An account with no monthly or hidden fees makes Lili a good choice for business owners looking to minimize banking costs.
  • Free direct deposit: All Lili accounts include direct deposit with no added fees, though deposit amounts are subject to limits.
  • Visa business debit card: The Lili Visa Debit Card can be used for online purchases immediately and linked to payment apps like Venmo, Cash App, Google Pay and Apple Pay. A physical card arrives within about two weeks.
  • Tax savings and reporting tools (paid plans): Higher-tier accounts include an automatic tax bucket to set aside money from deposits, expense categorization and downloadable tax reports (like Schedule C prep). These tools make it easier to prepare for quarterly and annual taxes, but you’ll still need to file through a tax service or accountant.
  • Expense tracking and reports: Paid plans include advanced features, like smart expense categorization, detailed financial reports and invoicing, which can help freelancers and small business owners manage day-to-day cash flow more effectively.
  • Integrations with business tools: Lili integrates with several popular business tools, including QuickBooks, Xero, Stripe, Shopify and Gusto.
  • Team access: Business owners can securely invite team members or accountants to manage finances with customizable permissions for tasks like bookkeeping, payments and report viewing.
  • International wires: Lili supports sending and receiving international wire transfers in more than 30 countries and with over 100 currencies. Transfers can arrive within about 24 hours, with no inbound transfer limits.
  • Fast payments: Lili offers express transfer options for quicker access to business funds, including same-day ACH and wire transfers, helping business owners receive payments without long processing delays.
  • BusinessBuild credit tools: Lili’s optional BusinessBuild program helps small business owners establish and monitor their business credit profile. It includes a secured credit card that reports payments to Dun & Bradstreet, real-time alerts for score changes and access to credit-building education. The program is available as an add-on to all plans, with a one-month free trial, three months at $18 per month and $30 per month afterward.
  • BalanceUp: Customers with Lili Premium, Smart and Pro accounts are eligible to opt in to the BalanceUp program, which provides $20 to $200 in overdraft protection to qualified customers with accounts in good standing.

FAQ

What bank owns Lili?

Lili isn’t owned by a bank. Instead, it’s a financial technology company, founded by Lilac Bar David and Liran Zelkha, with banking services provided by Sunrise Banks.

How long does it take to get a Lili account?

Setting up a Lili account is a short process. You’ll need to provide your business and personal details, along with your Social Security number or employer identification number for verification.

Once approved, you can start using your account immediately through the Lili app or web platform. A digital debit card is available right away for online purchases or use in a digital wallet, and the physical Lili Visa Debit Card typically arrives within seven to 10 business days.

How do I add money to Lili?

There are different ways to add money to Lili. Open the Lili app to see the options under “Add Money.” You can get paid instantly by connecting your account to third-party payment apps like PayPal, Cash App and Venmo. You can also fund your Lili account using mobile check deposits or direct deposits, or by linking your other bank accounts to move funds easily.

Is Lili FDIC-insured?

Yes, Lili accounts are insured by the Federal Deposit Insurance Corporation for up to $3 million through Sunrise Banks, which provides the banking services behind the platform. This is higher than the standard $250,000 FDIC limit per bank, per depositor.

Does Lili integrate with accounting and payroll software?

Yes, Lili integrates with several popular business tools, including QuickBooks, Xero, Stripe, Shopify and Gusto. These integrations allow business owners to connect their banking activity with accounting, payroll and payment platforms they already use.

What customer support options does Lili offer?

Lili offers 24/7 AI assistance for routine tasks, phone support on weekdays and email support on the weekends.

Is Lili a good bank?

Yes, Lili isn’t a traditional bank, but it can be a good option for freelancers and small business owners who want a low-cost digital account. The Basic plan has no monthly fees and includes a Lili Visa Debit Card and direct deposit. Paid tiers add perks like tax tools, expense tracking and overdraft protection.

At the time of publication, Lili’s savings account earns 2.50% APY on balances up to $500,000 and 4% APY on balances between $500,000 and $1 million, which is competitive with many high-yield accounts offered by online banks.

Since deposit and transaction limits aren’t publicly disclosed, Lili may not be the best fit for businesses that handle large or frequent deposits. It’s worth asking about your specific limits before opening an account to make sure it meets your needs.

Lili Reviews

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    Page 1 Reviews 0 - 6
    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Dec. 23, 2025

    Managing my finances with Lili has been a breeze, thanks to their exceptional customer service and the convenience of accessing their site anytime, anywhere. The website is incredibly user-friendly, so much so that even a fifth grader could navigate it with ease.

    Currently, I utilize Lili for both business banking and savings. Whenever I've had issues, their chat support has been prompt and effective, always providing solutions. I often tell friends and family that Lili Banking is like having a neighborhood bank right at your fingertips. For entrepreneurs, it's a trusted ally.

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      PriceStaff

      Reviewed Dec. 13, 2025

      I wanted a bank that wouldn’t charge me monthly fees just to keep an account open. Lili was appealing as it was the only option that offered completely free banking services, unlike others that charged around five dollars a month.

      Managing my company's finances has become more straightforward with Lili. I receive notifications for every transaction, which helps me stay on top of my finances. The service is user-friendly, especially since many of my clients pay via Apple Pay, which I can easily transfer to my Lili account.

      Overall, my experience with Lili has been smooth, and as long as they keep their services free and simple, I foresee a long-lasting relationship.

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      TechOnline & AppStaffBilling

      Reviewed Dec. 13, 2025

      I went with Lili Banking for my small business needs. I discovered them online while searching for a banking service that could handle my eBay payments, which my previous provider, Found, no longer supported due to a change in their bank partnerships. Transitioning to Lili Banking has been straightforward, with no issues encountered on their website.

      Currently, I have a business checking account and a secured credit card with Lili that helps build business credit. Even though my usage isn't high yet, I plan to increase it in the coming year due to the positive experience. Overall, Lili Banking has met my expectations, and I anticipate continuing with their services.

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      Online & AppStaff

      Reviewed Dec. 13, 2025

      I recently tried Lili Banking after a Google search led me to them. Managing my company's finances has been a breeze since signing up. The platform is entirely digital, so while I can't use checks, every other aspect of banking is seamless. Their app is particularly user-friendly, and the accessibility features are impressive. Lili reaches out to offer advice on improving business finances, like obtaining a DUNS number and building business credit. Overall, they're incredibly supportive and efficient for business needs.

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      Customer ServiceStaff

      Reviewed Dec. 16, 2025

      I like that with Lili Banking, I can manage everything from my phone without needing to stop or go elsewhere. But when my account was compromised, Lili wasn't particularly helpful in resolving the issue. This difficulty in communication, especially with the digital-only setup and potential language barriers, has been frustrating. While their wire transfer services are functional, I find myself using them less and will likely close my account soon.

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      Contract & TermsPricePunctuality & Speed

      Reviewed Dec. 10, 2025

      The fees are too much. To charge a monthly fee for the plan on top of charging a fee to send money is too much. Also when sending money to someone it should hit their bank immediately. No one should have to wait for their money. Those are my experiences.

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      Customer ServiceContract & TermsSales & MarketingPriceMaintenanceStaffBillingRatesTransparencyResolutionHonesty & Transparency

      Reviewed Nov. 24, 2025

      ⭐ 1-Star Review for Lili Bank / Sunrise Bank (My Honest Experience). I’ve been in business a long time, and I have never had a banking experience as frustrating as this. I deposited a legitimate $35,000 customer check on Monday, November 17th. The check cleared my customer’s account that same night — they even provided me a copy of the cleared check. Despite that, Lili/Sunrise Bank froze 100% of MY money for more than NINE DAYS, with no explanation, no notice, and absolutely no way to reach a real human being who could fix the issue.

      I contacted:
      Lili support — zero help. They simply repeated that the funds would not be available until 11/26, even though the check already cleared.
      Sunrise Bank — they told me they “can’t access Lili accounts,” even though they are the issuing bank.

      The OCC — confirmed the only option is to file a formal complaint because Lili provides no escalation path.

      Lili advertises “1–5 business days” for check deposits. Mine was held LONGER than legally reasonable, even after clearing. Meanwhile, I run a real business with real expenses — gas, payroll, materials. Being locked out of my own money for OVER A WEEK is unacceptable for any business banking product.

      What makes it worse:
      No callback.
      No explanation.
      No attempt to resolve.
      No accountability.

      No customer service that can actually help.

      This experience cost me time, stress, and almost shut down my operations while Lili/Sunrise earned interest on MY funds. If you run a business — especially one that relies on timely payments — avoid Lili at all costs. Once your money is in their system, you have no control and no support if anything goes wrong. I’ve already filed federal complaints and will be moving my business accounts elsewhere.

      Bottom line:

      Lili/Sunrise is not a reliable banking solution for any business that needs access to its own money.

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      Customer ServiceCoveragePriceRefunds & PayoutsTransparency

      Reviewed Oct. 5, 2025

      I opened a Lili account because it was marketed as a modern, secure, and reliable online banking option for small business owners. What I actually experienced was the complete opposite — a total failure of customer support, accountability, and basic financial protection. In May 2024, my Lili debit card was stolen, and several unauthorized transactions hit my account. I immediately reported the fraud, filed a police report, and even did my own legwork contacting the merchants directly. Despite all this, Lili and Sunrise Bank denied my dispute, claiming that the responsibility fell on the retailers — not them.

      This is a clear violation of the Electronic Funds Transfer Act, which requires banks to protect consumers from unauthorized charges. Lili not only refused to refund my money, but they also locked me out of my account, refused to give me copies of my statements, and delayed communication for weeks at a time. The result? I faced eviction, homelessness, and severe financial hardship — all because my bank refused to take accountability. I paid $20 a month in “banking fees” for services and FDIC coverage that turned out to be worthless.

      I’ve since filed complaints with the CFPB, OCC, and now the Federal Reserve Board, as this issue has gone beyond a simple dispute — it’s systemic negligence. Consumers deserve to know the truth about how Lili and Sunrise Bank operate behind the scenes: they shift blame, ignore their legal duties, and abandon customers when it matters most. If you’re considering Lili, don’t do it. Choose a real bank with real customer service and transparent policies. No one should have to go through what I did just to access their own money.

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      PriceStaff

      Reviewed Aug. 21, 2025

      Beyond terrible since the day I started using them. Twice someone stole money out my account & they do nothing about it, it’s just been hell and a pure waste of time, they charge for everything you truly need and it is just a money grab & no real assurance or help on anything. You gone talk to people who know nothing & can’t do anything tryna get ANYTHING DONE!!..

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      Customer ServiceOnline & AppStaffTransparency

      Reviewed Nov. 3, 2024

      I am giving them one star because I have to at least have one to submit a review. But I would give them zero if I could. I joined Lili Bank to handle the fees I am earning with my small software LLC. This was depicted on their website and app as a free tier checking account. They even sent an ATM card to me. I actually had it for 6 months before I was able to deposit my first check. After I did a virtual deposit I heard from them bluntly saying they were closing my account because of too much risk and not depositing the check. Plus, that the decision was final. Turns out there was a typo in the name of my company on the check. But I simply was unable to get anyone on the phone requesting an explanation. I moved everything to Bank of America and notified my new clients of the ACH info changes, which was even more inconvenient. I paid nothing to them and I got no service of help. So I guess it makes sense.

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      Lili Company Information

      Company Name:
      Lili
      Website:
      lili.co