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Lili Reviews

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Edited by: Jon Bortin
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Fact-checked by: Jon Bortin

About Lili

Lili is a financial technology platform designed for business owners. Banking and debit card services are provided by Sunrise Banks.

Lili’s Core account is 100% free, with no minimum balance or monthly charges. All accounts come with a Lili Visa Debit Card for easy transactions. Lili offers smart financial tools that help you plan taxes, manage expenses and save.

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Pros
  • Built-in tools for accounting and tax preparation
  • Send and receive international wire transfers
  • No monthly fees or minimum balance on Core account
  • Grant access to your accountant and team members
  • Up to 4% APY on savings with $500,000 or more
Cons
  • Tax tools and rewards require paid plans
  • Online only (no physical branches)

What is Lili?

Lili is an online banking fintech company created for business owners. Its Lili Core plan has no monthly fees or balance requirements, making it an affordable option for those who want simple digital banking.

All Lili accounts include access to a savings account with a variable APY of up to 4%, along with ACH and wire transfers and third-party integrations. Lili’s paid tiers add tools such as invoicing, tax savings accounts and advanced expense tracking. Accounts are FDIC-insured, with coverage up to $3 million through Sunrise Banks. Together, these features support faster payments, software connections and larger account balances.

How does Lili work?

Lili provides online banking services designed for small business owners. Its Core plan has no monthly fees or balance requirements, while paid tiers add tools like tax savings accounts, expense tracking and invoicing.

Opening an account requires basic information, including your name and contact details, along with a Social Security number. Some non-U.S. citizens with a U.S.-registered business may be eligible and can apply using a passport. Business owners must have a U.S.-registered business and a verified employer identification number (EIN). Once approved, you can start using your digital Lili Visa Debit Card right away, with a physical card arriving by mail within about two weeks.

Customer support is available by phone on weekdays and by email on weekends, with 24/7 AI assistance for routine tasks.

Lili fees

The Lili Core account has no monthly or annual fees. You only pay for certain services, such as $2.50 per domestic out-of-network ATM withdrawal, $5 for international ATM withdrawals and fees for optional express transfers.

Paid plans add more tools and features, but come with monthly and annual subscription costs.

All Lili accounts include a business checking account, debit card and direct deposit. The following pricing is accurate at the time of publishing:

Deposit and transaction limits

ACH deposits from linked external accounts are limited to $5,000 per month, while mobile check deposits are generally limited to $50,000 per month, depending on account type, history and risk review. Lili doesn’t set maximum limits on incoming ACH direct deposits or wire deposits.

Customers can view their personal limits in the app, and some eligible account holders may request approval to deposit checks over the standard limit. Funds from mobile check deposits are typically available within one to five business days.

Lili account features

Lili offers a mix of banking perks and business tools that set it apart from traditional accounts. Features users often appreciate include:

  • No fees on Core account: An account with no monthly or hidden fees makes Lili a good choice for business owners looking to minimize banking costs.
  • Free direct deposit: All Lili accounts include direct deposit with no added fees, though deposit amounts are subject to limits.
  • Visa business debit card: The Lili Visa Debit Card can be used for online purchases immediately and linked to payment apps like Venmo, Cash App, Google Pay and Apple Pay. A physical card arrives within about two weeks.
  • Tax savings and reporting tools (paid plans): Higher-tier accounts include an automatic tax savings account to set aside money from deposits, expense categorization and downloadable tax reports (like Schedule C prep). These tools make it easier to prepare for quarterly and annual taxes, but you’ll still need to file through a tax service or accountant.
  • Expense tracking and reports: Paid plans include advanced features, like smart expense categorization, detailed financial reports and invoicing, which can help small business owners manage day-to-day cash flow more effectively.
  • Integrations with business tools: Lili integrates with several popular business tools, including QuickBooks, Xero, Stripe, Shopify and Gusto.
  • Team access: Business owners can securely invite team members or accountants to manage finances with customizable permissions for tasks like bookkeeping, payments and report viewing.
  • International wires: Lili supports sending and receiving international wire transfers in more than 30 countries and with over 100 currencies. Transfers can arrive within about 24 hours, with no inbound transfer limits.
  • Fast payments: Lili offers express transfer options for quicker access to business funds, including same-day ACH and wire transfers, helping business owners receive payments without long processing delays.
  • BusinessBuild credit tools: Lili’s optional BusinessBuild program helps small business owners establish and monitor their business credit profile. It includes a secured credit card that reports payments to Dun & Bradstreet, real-time alerts for score changes and access to credit-building education. The program is available as an add-on to all plans, with a one-month free trial, three months at $18 per month and $30 per month afterward.

FAQ

What bank owns Lili?

Lili isn’t owned by a bank. Instead, it’s a financial technology company, founded by Lilac Bar David and Liran Zelkha, with banking services provided by Sunrise Banks.

How long does it take to get a Lili account?

Setting up a Lili account is a short process. You’ll need to provide basic personal and business details, along with a Social Security number, employer identification number (EIN) or, in some cases, a passport for verification.

Once approved, you can start using your account immediately through the Lili app or web platform. A digital debit card is available right away for online purchases or use in a digital wallet, and the physical Lili Visa Debit Card typically arrives within seven to 10 business days.

How do I add money to Lili?

There are different ways to add money to Lili. Open the Lili app to see the options under “Add Money.” You can get paid instantly by connecting your account to third-party payment apps like PayPal, Cash App and Venmo. You can also fund your Lili account using mobile check deposits or direct deposits, or by linking your other bank accounts to move funds easily.

Is Lili FDIC-insured?

Yes, Lili accounts are insured by the Federal Deposit Insurance Corporation for up to $3 million through Sunrise Banks, which provides the banking services behind the platform. This is higher than the standard $250,000 FDIC limit per bank, per depositor.

Does Lili integrate with accounting and payroll software?

Yes, Lili integrates with several popular business tools, including QuickBooks, Xero, Stripe, Shopify and Gusto. These integrations allow business owners to connect their banking activity with accounting, payroll and payment platforms they already use.

What customer support options does Lili offer?

Lili offers 24/7 AI assistance for routine tasks, phone support on weekdays and email support on the weekends.

Still have questions?

Is Lili a good bank?

Yes, Lili isn’t a traditional bank, but it can be a good option for small business owners who want a low-cost digital account. The Core plan has no monthly fees and includes a Lili Visa Debit Card and direct deposit. Paid tiers add perks like tax tools, expense tracking and overdraft protection.

At the time of publication, Lili’s savings account earns 2.50% APY on balances up to $500,000 and 4% APY on balances between $500,000 and $1 million, which is competitive with many high-yield accounts offered by online banks.

While Lili discloses deposit and transaction limits in its account agreement, some limits vary by funding method, account type and eligibility. Business owners who regularly handle large deposits from linked external accounts or mobile check deposits may want to review these limits or confirm their specific thresholds before opening an account to ensure Lili meets their needs.

Lili Reviews

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    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed Aug. 18, 2026

    Lili has always been listed on everything. Every time I need to say, "Who do you bank with?" I type it in, it always pops up and it's always quick. Because I paid for the subscription, where it automatically matches all my transactions, is a huge time-saver. And it automatically updates QuickBooks. That knocks a huge chunk of your paperwork out. You don't have to worry about it. Every now and then, I have to go and make a rule or set something, but that's it.

    Also, being able to snap receipts and match it right there on the spot, is a good one. Every time I've had an issue, you get on their chat thing and it's instant. I've never had to wait more than 45 seconds for somebody to call me or respond.

    If you're starting out, Lili is probably one of the best ones to get your company off the ground. If it works, it works, cool. And the subscriptions make it all that much better. I just started business in March and it has been a huge time-saver. It's more helpful than it isn't. Deposits are the only thing. It takes so long for a check to deposit. I would make all my deposits through Lili. But now, I have to do it through Chime. Chime's instant. I take a picture of a check, bam, it's in the account. I have to go through all these hoops and ladders to get it moved over to Lili.

    First time it took 10 days, I said, "Never again." It sucks because I pay for the subscription, but I'm not even using it. I use it here and there, but I'm not. I'm just paying for it just to pay for it at this point because of the deposits. That's the only thing stopping me. Even Chime will do it. If it's the first time you've ever deposited a check from whatever company or person, it might hold it three or four days. Okay, cool. But the next time you get a check, it's instant. So if Lili does the same thing, that's fine. But I don't have 10 days to wait and find out. That's the only drawback, why I'm not using it as much as I should.

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      PricePunctuality & SpeedRefunds & Payouts

      Reviewed Aug. 4, 2026

      Lili came to me through a few different sources of setting up when I reformulated my businesses. It popped up and it said that it was an easy experience to do business with and to get set up. I could set up very quickly. So, I checked it out. It reviewed pretty well, and then I ran with it. I pay for the higher version of the banking service. I like how I can allocate my expenses, and it allows me to label them right when they come in. So, whenever I log into the account, it pops up and says, "How do you want to put this expense?” and I can label it in. That makes it a little bit easier for when time's gonna come for me for taxes. I have about four pre-tax appointments throughout the year. So, it makes it a little bit easier for me with that. I appreciate that. I pay close to $35 a month for whatever the max service is. I am using one of the Lili secured cards.

      Doing business with Lili has been relatively easy. I don't like the idea of when I have to load cash into the thing, I get charged a fee from whatever the partner is for every time I add cash into it. But other than that, I'm gonna be opening and starting a few more businesses, and I'll have a few more Lili bank accounts for each of those businesses.

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      Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

      Reviewed Aug. 1, 2026

      I was looking up a way to build my business credit so I used Lili. It was pretty easy to get started with them. It took about 30 minutes to get all set up. The price and cost of the membership were fine. It wasn't too much. I like the service. Their platform is pretty nice and very user-friendly. I'm paying for the premium service, which is supposed to give me premium customer service 24/7. It’s pretty direct. But customer service is not as expedient as they described initially. Their banking times are a little off. For instance, I tried to call them this morning. My business starts at 5:30, and I waited until 8:00. I realized they were not open yet, which is kind of a bummer because my day has already been going on and transactions need to be made, especially since I'm paying for the premium membership.

      Lili is pretty legit, especially connecting with the Dun & Bradstreet program to get your business name out there. It allows you to have some type of company posting to your credit line and gives you some established vendors, so other vendors can see that you have that established on there, and then they're more willing to give you business lines. That product is the best out of most banking networks that I've used. I also like the ACH program where you can pay through the app. That's pretty cheap compared to most banking apps. I pay the premium price, and it's only an additional $6 to pay someone. You can pay them multiple times in a week without having to be charged an exorbitant amount of money.

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      Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsRates

      Reviewed Aug. 1, 2026

      I originally saw Lili on a YouTube video that was comparing different banking systems, and then I ended up deciding to do it. Lili provided invoicing that I didn't have to pay other platforms to do. Getting started with them was so easy. I did it in five minutes and then I got an approval in less than 24 hours. I do the tax bucket with them. As a contractor, I have to be responsible for paying quarterly taxes, and with Lili, they automatically do that for you. So they'll take a part of whatever you make and put it towards taxes. It's like a separate account. You do get high-interest savings on a business savings account, which is really nice. It's higher than at the national rate and more competitive for places like Capital One that have a high-yield savings account.

      The invoicing is primarily the thing that I use, and then it also tracks all your expenses so you can download PDF documents that go over your expenditures and income, where certain categories are high for your business. Again, you don't have to use things like QuickBooks in order to organize all that. It's already there in the banking app. So it's really nice. It's clean and easy. It's one email I can send to one individual. They can pay directly through that link or that invoice and it goes straight to my account. I'm not having to go through third parties. I can do it directly through Lili. It's super convenient. If you are someone who is more digitalized, Lili is a great option. If you're someone who doesn't have a lot of cash flow, Lili is great because they don't handle cash. If you're looking for a more streamlined way of running your business, Lili is great.

      The initial sign-up process was easy. It wasn't a lot of BS paperwork. I provided them exactly what I needed. They asked exactly what I needed to provide them and I got approved really quickly. So there were not a lot of delays, which I appreciate. If you're looking at other banking systems, Lili may be a little bit more on the pricier end. But with what I'm using it for, it serves itself. So it's a cost I'm willing to incur for convenience for now. I'm happy with what I'm paying for and what I'm receiving at this time.

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      Sales & MarketingOnline & AppStaffEase of Use

      Reviewed July 20, 2026

      I was searching for business accounts that were more remote than an actual branch. Lili popped up when I was searching. I also saw it on Facebook. I liked the feedback that I saw from Lili on the reviews compared to the other ones I was looking at. When I was setting the account up, everything was really detailed and informative. I was able to make a decision without having to do a whole lot of research because it was what was given to me. Setting up with Lili was pretty easy. I didn't have to do much. I filled up my information, and then pretty much got instant approval. So, it was easy to set up and easy to work with.

      The best feature that I like is that I can pay through the Lili banking app, like just transfer to them directly instead of having to go through a bunch of other systems. I also like that it tracks expenses. I can see what I'm spending money on compared to just seeing a statement, and it puts it in its own little buckets. I like that the most about it. With Lili, there's ease of use, and it works well with my CRM platform where I collect money. It gets transferred over without me having to worry about it. The app is simple. I can see where money's coming in from and where it's going out to. Transferring makes things way easier, and then I can use it on my Apple Wallet if I need to, or use an actual card. Lili is a great platform for small businesses to use, and it really helps me maintain my day-to-day life in business.

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      Staff

      Reviewed Sept. 2, 2026

      Everything has been smooth sailing. Lili gives you the option to type in the memo after each transaction what you spent funds on or received funds from. I like the little classes or tips that they have online to teach you about business credit. Go for it because Lili is a good company. User-friendly, especially for beginners, if you're just starting off as an entrepreneur.

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      Staff

      Reviewed Sept. 2, 2026

      Lili is an online banking platform and I haven't had any problems with it. I came upon it thru an online search and the platform has been user-friendly. You log in and you can find what you need. I use my Lili account for business checking and I plan to use their different services in the future as they become a need and something that I want to explore.

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      Online & AppEase of Use

      Reviewed Sept. 1, 2026

      A friend had a Chime account, and I plugged that in into the Google search bar. Lili popped up, so I just went with it. I have a business checking account and it's nice. It itemizes everything. Whenever I use a transaction, it puts it in the category by itself, and I like that. Lili is great and I would recommend it. It does what I need it for, and the website is easy to navigate through.

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      TechSales & MarketingOnline & AppStaff

      Reviewed Aug. 31, 2026

      Wiley LLC recommended Lili Banking. I have two choices and I like that Lili helps build credit, which we're going to be engaging in soon now that we received our Dun & Bradstreet registered number. Communicating with Lili is a hit or miss. I usually go back to Wyoming because there are referrals that I go to. They have answers, because other clients have these questions, so they have it prepared. They really need to get better with support. If it was 24-hour support, that would be good.

      I check the app to keep a count of what my expenditures are and to see the different pop-ups that usually come inside the app for building credit. I also check to see if deposits from these different vendors go through. Their systems are faulty. I'm in New York, and there's not a lot of local merchants that upload the cards. That's very annoying, especially for being in New York, but from what I understand, there's been a lot of scams. So, a lot of stores that used to do it stopped. Unfortunately, when we got registered and became account holders for Lili, most of the vendors dissolved because of the bad experience. I am leaving New York and when I relocate, hopefully, the experience is better.

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      PricePunctuality & SpeedRefunds & PayoutsStaffRates

      Reviewed Aug. 30, 2026

      I've been using Lili and so far, they've been doing a good job for me. I had a little incident where I must have put something wrong with the business card that one can sign up for, but I said no. They took my money as a deposit, but then they gave my money back quickly. That worked out well. Then I had a fraudulent charge, because I was trying to order some tools and equipment online, and I thought I was ordering from Wayfair, but the site definitely was not Wayfair. It was one of them fake Wayfair sites. I didn't know it until they started charging me and charging me, then they started charging me Euros or Frankfurt. Lili got that taken care of for me, which is cool.

      Being a business owner, I heard about Lili Banking through Dun & Bradstreet, and I gave them a shot to see if this is a good program or service or not. I would give them a solid 4-star rating. I haven't been with them too long at this point. I haven't tried them as far as the wire transfers 'cause we go to traditional banking, but as far as taking care of businesses, they're doing an all right job. I can tell they trying to do their thing.

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      Reviewed Aug. 29, 2026

      We wanted to keep everything separate from our personal account. We researched online and found Lili. We got the checking account and the debit card because it's an upstart business that we've tried to start. It's not doing really well at the moment, but we're still working with it. So far, our experience with Lili has been good. Everything’s been easy, including purchasing.

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      Reviewed Aug. 28, 2026

      I saw Lili on Instagram and I decided to use their banking services. I'm just getting started so I'm not really getting all the perks, but so far, they've been better than what I had before. I don't like the high fees, but they've been okay. I would also advise friends and family to do their research on Lili and that they can try it. It might be something they might like.

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      Reviewed Aug. 27, 2026

      I was looking for banks on Google and stumbled upon Lili. I'm a new startup, so my finances haven't gotten really rough lately. But working with Lili has been easy overall. I use my account for business checking and it's been a good experience so far. 5 stars.

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      Contract & TermsRates

      Reviewed Aug. 26, 2026

      I opened a company through a law firm and the Lili account was the native bank account that they allow you to open. So, they must have some sort of agreement with Lili. I have not used it much, but my experience has been good so far. I give them a 4-star rating.

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      Staff

      Reviewed Aug. 25, 2026

      I was planning on starting my small business and I was looking at good banking options that had good support. I also considered the APY and being digital. I wanted to be in good standing as well. I found out about Lili while watching a YouTube video of all the different options I had and ended up going with them. Right now, I'm really mostly using it as a checking account to have all my money there for me. I can't say that I've been able to do better or worse since I've been with them because this is the only bank that I've been with since I've started my business. But a small thing that helps is being able to put notes for the transactions that happen. So, when tax season comes, I'll be able to refer to all of them for write-offs.

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      PriceOnline & AppStaffEase of Use

      Reviewed Aug. 24, 2026

      I found Lili through the Google App Store, and I chose it based off of its reviews. I'm a new business owner, and the banking has been easy to manage, but I haven't utilized a lot of the tools in Lili just yet as I'm still trying to get books together. It has been a lot as a sole proprietor. Right now, I'm using the deposits and checking services. Once I get all my books in order, I would like to utilize the savings for the tax, putting tax percentage aside, which was one of the biggest attraction features of the banking app. When I do the tax service, there's gonna be some fees depending on what tools I utilize. But they seem really reasonable. So, I'm eager to use the tools because it seems very cost-efficient.

      Their website is pretty easy to use. I haven't had any issues. The only thing I've had to reach out for is that I still haven't received my Visa card. I've requested it several times. I still haven't received it in the mail. But overall, Lili has been very great and informative. There are a lot of tools and features I'm excited to get started with. If you're having issues with starting a new business or with separating your personal finance from the business finance, Lili Banking is such an easy tool to incorporate for separating those finances and keeping them in order.

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      Ease of Use

      Reviewed Aug. 23, 2026

      Lili is easy to set up, and it's intuitive. It's been a good experience.

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      Sales & MarketingOnline & AppStaffEase of Use

      Reviewed Aug. 22, 2026

      I wanted a business bank account that didn't require a crazy deposit. I saw online that Lili was one of the top options, and it’s an online system, but it doesn't require much to start. That was when I was sold on it. Lili has been helpful because it allows you to separate accounts. The app is fine. It does everything that it needs to do. It's an easy to use and user-friendly experience.

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      Punctuality & SpeedOnline & AppRates

      Reviewed Aug. 21, 2026

      I researched online over what business accounts would have decent APRs and reading reviews for various banks and that sent me to Lili. I'm a pretty big fan of the dashboards that Lili has. It's a lot easier for me to track things. The features that they have on the website is pretty nice. I primarily only use the banking services and keep track of my finances that way. I don't utilize all of the services or features that are available now. The user experience on the dashboard is pretty clean. I work software development and overall, the navigation for their web application is pretty good. It's not information overload and you're not 30 clicks away from doing anything. It's all pretty easy to figure out where you want to be and you're only about three clicks away from doing anything that you need to do. I really like being able to pull it up really quickly.

      Lili offers pretty decent APY on savings if you want to have a business savings account and be able to have some of their funds a little less liquid, but earning interest on that while you're potentially working on a different project for their business. So there's plenty of different options there. The fact that Lili also has plenty of features out there, like the tax bucket, is pretty cool. That way, you don't have to constantly be thinking about all the budgeting aspects of it.

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      Sales & MarketingOnline & AppRates

      Reviewed Aug. 20, 2026

      Lili bank advertised a higher interest rate on their savings account, so I went ahead and signed up for them. It turned out that the higher interest rate is for accounts that have more than 500,000 that sits in the account. So, the advertisement got me. And by the time I realized that I wasn't getting that interest rate, I didn't feel like swapping to another bank. I like the app and it's convenient to pull up account information. If you got more than 500,000, they'll get you some better interest. If you don't, the features are fine.

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      Sales & MarketingOnline & AppStaff

      Reviewed Aug. 20, 2026

      I was trying to research once I reestablished my LLC and did my D-U-N-S number. The company that owns to create D-U-N-S number had an advertisement and suggested Lili as a banking option. When I clicked on the information for the Lili business account, it was very simple and easy to do online. Since I work, run my business, and take care of my kids, I can't be going back and forth giving paperwork to banks. So, by me being able to give the information directly with Lili, since they connect it automatically with my D-U-N-S and business information, I had to do less work.

      If you are starting a business, I would recommend starting an account with Lili. Their website is really good and not overwhelming with too much information or too much options or tabs. Their service fee is also pretty good at $35 a month. For now, I use my account for business checking. Until my business can scale and grow a little bit more, then I'll consider other options and incentive programs.

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      Reviewed Aug. 19, 2026

      I started doing some freelancing work and looked for a bank that would be fee-free and was credible. I did a lot of online research, and Lili seemed to be one of the top options. I appreciate the simplicity of having a separate business bank that hasn't had any fees or issues. I use it to keep the money coming in from my transactions, and it's been all simple and easy. It's good to do research on what fits best for one's company, and Lili has been good.

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      Punctuality & SpeedStaff

      Reviewed Aug. 19, 2026

      I was googling different programs for new businesses that had the checking account attached and came across Lili. A lot of the other traditional banks that I looked into didn't mention things about building business credit but Lili did and I liked that. Also, there was no hassle to open up the account and overall, it's been a great experience. I understand there are some things that don't always go right, and I had an issue with items that needed to be disputed, but they got right on it.

      Lili makes me feel like they care about my business and I haven't had any issues with them. They're even more prompt than my personal credit union account. They help me in building my business credit, which I can use for when I will look to expand, and it's great being able to build things outside of just holding my money somewhere. I already have a DUNS number, which I knew nothing about before I was with Lili. If anyone asks me about them, I'd tell them not to get discouraged because they've never heard of the bank and that they shouldn't go with the traditional bank just because they know the name, because a lot of those other companies don't offer the things that Lili does when it comes to building your business. There are other banks that do, but Lili makes it really hassle-free.

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      Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenanceStaffValueHonesty & Transparency

      Reviewed Aug. 18, 2026

      I used Bluevine for a different company and I liked it, but I didn't want to link it to my other company to them because I had a different EIN for the two different companies. So, I researched what was comparable to Bluevine and came upon Lili. I had a really bad experience at first and I was terrified it was a scam because of having to call in. The guy I talked to was insane and when I asked him to escalate my issue, he said he was the top person. He said there was no one further than him, which was a lie.

      So, I left a bad review on Trustpilot. Then, a manager from the company called me, said she listened to my 15-minute phone call, and that she was cringing the whole time. She said that was not the way they want their company to be represented. She assured me that my money was safe with them and apologized for what happened. She asked me to just hit resubmit and told me that my money would be cleared within moments. And it did. Since then, transfers are easy. That manager was super nice and so understanding. She took her time and someone like her being in a management position is top-tier hiring, because they've got the right person in that position.

      Other than that, I had such a big issue in the beginning because it was cloud-based and AI with Lili. Everything they do can glitch out. Their AI system is trash and they don't offer any benefit to me at all. Aside from that, I already pay for the premium package, which is expensive enough, and I don't like that I'm charged to send an e-check when they don't allow checks. That's unfair because businesses need to be able to write checks. I have Lili for my real estate rental company where I have to write HOI checks as well as maintenance checks. They charge $3 each time that you do that, which is ridiculous and nickel-and-diming people who already pay for premium.

      They also won't let me buy my own book. If I could buy my own book of checks, then it wouldn't be a problem. Lili makes me write on the back of every check instead of for mobile deposit only, which is what every other bank does. I have like six different banks and I've never had one make me write on the back, “For Lili deposit only”. It's a little overkill. Overall, it is what it is with Lili. I'm not mad enough to pull my money out, but I haven't gone and changed my review because I don't want people to think that I think the company's great, because I don't. Their service is not worth the money at all. They offer invoices but I don't need that because I have my own systems for that. But I'm not going to say that their services are completely terrible. They might have neat things like that that I don't need.

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      StaffBilling

      Reviewed Aug. 15, 2026

      I run a successful sole proprietorship since 2017. I don't have a mentor or people keeping me out of the weeds about Lili to help build my business credit. I had some health issues starting last year, and I took a real hit on my credit because I have to pay bills. Lili sounded like it would help with my business credit if I just stick with the program. The only problem that I have with Lili is the fee, but it's definitely helping me. They could just make sure that the $35 checking fee is there in big letters. That way, the people that are utilizing Lili don't take those hits on the business.

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      Punctuality & SpeedResolution

      Reviewed Aug. 15, 2026

      I have an associate that had Lili. In passing, she told me about it, so I researched it. I opened an account with them last year and the process was very easy. I like that it's online. However, they don't communicate with you. I can't immediately transfer funds from one account to the other like I would want to. Other than that, I'd tell others to open an account with Lili. It's great. It's not stressful. It has made it easy for my deposits to go fast into my account, and anytime I contacted them, they resolved the problems immediately.

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      PriceRates

      Reviewed Aug. 14, 2026

      I did a Google search and I was looking for assistance with business accounts that were easy to access. I didn't necessarily need a branch, so I went with Lili because it had a free business checking. Initially, I liked the pricing of it. I was looking for a free, easy online platform for a business account that wasn't bringing in a lot of money. When you have start-up business, it's hard to tackle all those fees and things like that, so the free account is the biggest benefit with Lili.

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      Ease of Use

      Reviewed Aug. 14, 2026

      From the reviews that I read about Lili, it was a really good company that worked with startup businesses. That was one of the reasons I decided to go with them. It's very easy to navigate online. I still have a lot to learn, or I feel like I have to pay to unlock certain features that I want to explore more. But for the most part, it's like I've had a minor hiccup in my business situation. So, it's been a little bit difficult for me to proceed the way I intended to proceed when I first opened the account. But aside from that, it's been pretty much decent. When I'm able to get my business actually up and running the right way, I intend to utilize it much more than I have been.

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      Ease of UseTransparency

      Reviewed Aug. 13, 2026

      Lili was the best one of what I was looking for and I’ve been using the checking account system for only a couple of months. It’s very transparent. The ease of use and the ability to use other tools are very intriguing and simple. Doing business with Lili has been very easy. The only difficult part I would have is depositing checks because I'm not sure if a check needs to be in my LLC's name or in my name. I feel like it always rejects the checks.

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      Punctuality & SpeedBilling

      Reviewed Aug. 13, 2026

      I needed something simple because I'm just a one-person show and easy to categorize what I need for my business. Lili is nice and has an easy interface. I use checking and invoicing, and there are some features in the invoicing that I wish they had. I wish I could offer my customers partial payment or pay this amount now and this amount later, or edit invoices after sending. Sometimes people want to make adjustments, and then I have to just send a whole new invoice. My accountant also hasn't been able to get into my account. There's supposed to be a way that they can do that. Still, Lili is great for a small business owner like me.

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      Price

      Reviewed Aug. 12, 2026

      So far, I've been liking Lili a lot. I'm about to start sending more money that way to that account. I just have to change a lot of the account numbers on some of the stuff that I got coming out. When I did all the comparisons, Lili was the best fit for me. It fit my needs more, as it's easy for me to deposit at certain ATMs that are near my area. I’m using the checking account. But they have other options as well that I haven't really looked into.

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      Customer ServiceRefunds & PayoutsStaffEase of Use

      Reviewed Aug. 12, 2026

      My experience in getting started with Lili was good. It's an easy process. Having Lili, I like being able to have accounting software built in right into my bank account and being able to itemize my expenses, like business expense and travel expense. It's user friendly. I like knowing how much to pay for taxes as well. They also have great customer service every time I call, like yesterday.

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      Reviewed Aug. 11, 2026

      I'm going on five months with Lili and my experience with them has been great. I like their tax bucket and that I can sort my business transactions out per transactions that go through the card. I also like the entire operation of the company. It's easy to get stuff done online through my banking with them than my previous banks. The biggest thing is it's easy to keep a track of your finances and where money is going so the flow of your business is smooth.

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      Billing

      Reviewed Aug. 11, 2026

      I use Lili for business and business credit. It's been cool. It's just with the credit card, it's a little bit hard because you don't get to talk to anybody.

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      Customer ServiceCoverageMaintenanceStaff

      Reviewed Aug. 10, 2026

      I can't get ahold of a Lili representative. It's impossible. I use their chat feature and ask for an agent, then the agent calls. But the agent is not American, and they're not understanding anything that we're trying to complete. They just give us the runaround. It's like a third-party customer service instead of an account person that I can talk to that can fix the account. Their version is let's put a ticket in, but nothing happens. There's a call list, 9:00 AM to 8:00 PM Eastern time. But you could be on hold for 10 minutes, 100 minutes, 1,000 minutes or get hung up on.

      I've been trying to add my co-founder to my account on Lili. It's on the back end, but it does not work for the person I add as an admin on my account. We're a tech company that builds out products and stuff like this. We see where the downfall is, but getting to somebody to help us figure it out and fix it for us is not happening. I'm looking on the back of my team side, the invited team members there. I've reset the invitation and I've gone through everything. We've been dealing with this for two months now. It's crazy. It's time to find another bank.

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      Sales & MarketingPriceOnline & App

      Reviewed Aug. 10, 2026

      I learned about Lili through my Dun & Bradstreet account. It was easy to get things started. I use Lili to send money through their direct deposit. I like the convenience. The app is easy. They have great limits, except for the disputing process. I had some unauthorized charges on my account. I disputed it with the person that took the money and also with Lili, but it was a little bit difficult.

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      StaffEase of Use

      Reviewed Aug. 9, 2026

      My husband had a Lili account for his business. When I opened mine, it seemed like a natural choice. It was an easy process. Everything's online, so that was a huge benefit for me. I have the convenience at my fingertips anytime I need anything. If I had any questions, the online help chat was very easy. It's been very helpful. Any time I had a question, everything was answered exactly what I needed to navigate. Any time I had a payer that needed a banking letter, it was all very easy to navigate the site.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

      Reviewed Aug. 9, 2026

      Lili is too difficult. I'm running a six-figure business. I can't talk with anybody from Lili if I need something fixed. If I have a transaction issue, you gotta email, wait until no reply. Nothing gets fixed that day. We can't get anybody on the phone. Lili needs to get bought out by somebody else to improve the customer service base, to upgrade the app, and to upgrade the company. Lili is getting behind based on what I see from Chime Financial out of San Francisco.If Chime ever offers business accounts, Lili is dead. You can call somebody with Chime and get help on the phone right now. I can't do that with Lili.

      Lili's going to get left behind if they don't start innovating and fire some people in HR. People need to be let go right now while it's time. If not, Lili's gonna be in trouble in the next five years. They need that because they're paying people to do nothing and they're not even doing their job. Lili could be a great opportunity for first-time business owners with no history in business, but there's no innovation. It gets frustrating sometimes. I don't see anybody working on it.

      The CEO needs to talk to me. We need to have an hour conversation. He needs to say, "Hey, Lee, how can you help us?" and I give him a blueprint. He got funded with Lili through Sunrise Bank. They gave him too much money too fast. Sunrise Bank should go do X, Y, Z, come back, and, "We will think about funding you once we see that everything looks legit for the customer base side." He's not moving the field in the way that he needs to move it. He tries to move the company. If you want a company to grow, you got to move the field, the people on the ground, your customers that's trying to open accounts. That's how you grow the company, not the corporation. The corporation follows the field. A lot of great companies move the field first. The CEO is so far removed from the customer service side of the business that he thinks everything has been going well.

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      Customer Service

      Reviewed Aug. 8, 2026

      I don't know what Relay wanted. It was too confusing. I did a search online and Lili popped up for small businesses. I decided to do an application for them and it went through. I like it. It's very good. It's much easier than Relay. It's a good app because you can have it on your phone. I wish it had it with Zelle. But everything else is fine.

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      Customer ServicePunctuality & Speed

      Reviewed Aug. 8, 2026

      Lili has their ups and downs. It's a fintech company, so their first priority is not being a bank. The biggest drawback that I've noticed is the support is very slow, and when I deposit a check, it takes two or three weeks to clear. Some of the support articles they have talk about some buttons in the settings that don't exist. So, I had to rely on the support people to get back to me to achieve certain things. One of the checks that I got from a customer had used a slightly different name than what my business name is. So, they denied the check. I ended up having to file a DBA under that name to be able to deposit it. But even then, I had to be in communication with the support team to that DBA to my account because the option to add it that they said was there wasn't. It was a little frustrating.

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      Lili Company Information

      Company Name:
      Lili
      Website:
      lili.co