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Lili Reviews

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Edited by: Jon Bortin
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About Lili

Lili is a financial technology platform designed for business owners. Banking and debit card services are provided by Sunrise Banks.

Lili’s Core account is 100% free, with no minimum balance or monthly charges. All accounts come with a Lili Visa Debit Card for easy transactions. Lili offers smart financial tools that help you plan taxes, manage expenses and save.

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Pros
  • Built-in tools for accounting and tax preparation
  • Send and receive international wire transfers
  • No monthly fees or minimum balance on Core account
  • Grant access to your accountant and team members
  • Up to 4% APY on savings with $500,000 or more
Cons
  • Tax tools and rewards require paid plans
  • Online only (no physical branches)

What is Lili?

Lili is an online banking fintech company created for business owners. Its Lili Core plan has no monthly fees or balance requirements, making it an affordable option for those who want simple digital banking.

All Lili accounts include access to a savings account with a variable APY of up to 4%, along with ACH and wire transfers and third-party integrations. Lili’s paid tiers add tools such as invoicing, tax savings accounts and advanced expense tracking. Accounts are FDIC-insured, with coverage up to $3 million through Sunrise Banks. Together, these features support faster payments, software connections and larger account balances.

How does Lili work?

Lili provides online banking services designed for small business owners. Its Core plan has no monthly fees or balance requirements, while paid tiers add tools like tax savings accounts, expense tracking and invoicing.

Opening an account requires basic information, including your name and contact details, along with a Social Security number. Some non-U.S. citizens with a U.S.-registered business may be eligible and can apply using a passport. Business owners must have a U.S.-registered business and a verified employer identification number (EIN). Once approved, you can start using your digital Lili Visa Debit Card right away, with a physical card arriving by mail within about two weeks.

Customer support is available by phone on weekdays and by email on weekends, with 24/7 AI assistance for routine tasks.

Lili fees

The Lili Core account has no monthly or annual fees. You only pay for certain services, such as $2.50 per domestic out-of-network ATM withdrawal, $5 for international ATM withdrawals and fees for optional express transfers.

Paid plans add more tools and features, but come with monthly and annual subscription costs.

All Lili accounts include a business checking account, debit card and direct deposit. The following pricing is accurate at the time of publishing:

Deposit and transaction limits

ACH deposits from linked external accounts are limited to $5,000 per month, while mobile check deposits are generally limited to $50,000 per month, depending on account type, history and risk review. Lili doesn’t set maximum limits on incoming ACH direct deposits or wire deposits.

Customers can view their personal limits in the app, and some eligible account holders may request approval to deposit checks over the standard limit. Funds from mobile check deposits are typically available within one to five business days.

Lili account features

Lili offers a mix of banking perks and business tools that set it apart from traditional accounts. Features users often appreciate include:

  • No fees on Core account: An account with no monthly or hidden fees makes Lili a good choice for business owners looking to minimize banking costs.
  • Free direct deposit: All Lili accounts include direct deposit with no added fees, though deposit amounts are subject to limits.
  • Visa business debit card: The Lili Visa Debit Card can be used for online purchases immediately and linked to payment apps like Venmo, Cash App, Google Pay and Apple Pay. A physical card arrives within about two weeks.
  • Tax savings and reporting tools (paid plans): Higher-tier accounts include an automatic tax savings account to set aside money from deposits, expense categorization and downloadable tax reports (like Schedule C prep). These tools make it easier to prepare for quarterly and annual taxes, but you’ll still need to file through a tax service or accountant.
  • Expense tracking and reports: Paid plans include advanced features, like smart expense categorization, detailed financial reports and invoicing, which can help small business owners manage day-to-day cash flow more effectively.
  • Integrations with business tools: Lili integrates with several popular business tools, including QuickBooks, Xero, Stripe, Shopify and Gusto.
  • Team access: Business owners can securely invite team members or accountants to manage finances with customizable permissions for tasks like bookkeeping, payments and report viewing.
  • International wires: Lili supports sending and receiving international wire transfers in more than 30 countries and with over 100 currencies. Transfers can arrive within about 24 hours, with no inbound transfer limits.
  • Fast payments: Lili offers express transfer options for quicker access to business funds, including same-day ACH and wire transfers, helping business owners receive payments without long processing delays.
  • BusinessBuild credit tools: Lili’s optional BusinessBuild program helps small business owners establish and monitor their business credit profile. It includes a secured credit card that reports payments to Dun & Bradstreet, real-time alerts for score changes and access to credit-building education. The program is available as an add-on to all plans, with a one-month free trial, three months at $18 per month and $30 per month afterward.

FAQ

What bank owns Lili?

Lili isn’t owned by a bank. Instead, it’s a financial technology company, founded by Lilac Bar David and Liran Zelkha, with banking services provided by Sunrise Banks.

How long does it take to get a Lili account?

Setting up a Lili account is a short process. You’ll need to provide basic personal and business details, along with a Social Security number, employer identification number (EIN) or, in some cases, a passport for verification.

Once approved, you can start using your account immediately through the Lili app or web platform. A digital debit card is available right away for online purchases or use in a digital wallet, and the physical Lili Visa Debit Card typically arrives within seven to 10 business days.

How do I add money to Lili?

There are different ways to add money to Lili. Open the Lili app to see the options under “Add Money.” You can get paid instantly by connecting your account to third-party payment apps like PayPal, Cash App and Venmo. You can also fund your Lili account using mobile check deposits or direct deposits, or by linking your other bank accounts to move funds easily.

Is Lili FDIC-insured?

Yes, Lili accounts are insured by the Federal Deposit Insurance Corporation for up to $3 million through Sunrise Banks, which provides the banking services behind the platform. This is higher than the standard $250,000 FDIC limit per bank, per depositor.

Does Lili integrate with accounting and payroll software?

Yes, Lili integrates with several popular business tools, including QuickBooks, Xero, Stripe, Shopify and Gusto. These integrations allow business owners to connect their banking activity with accounting, payroll and payment platforms they already use.

What customer support options does Lili offer?

Lili offers 24/7 AI assistance for routine tasks, phone support on weekdays and email support on the weekends.

Still have questions?

Is Lili a good bank?

Yes, Lili isn’t a traditional bank, but it can be a good option for small business owners who want a low-cost digital account. The Core plan has no monthly fees and includes a Lili Visa Debit Card and direct deposit. Paid tiers add perks like tax tools, expense tracking and overdraft protection.

At the time of publication, Lili’s savings account earns 2.50% APY on balances up to $500,000 and 4% APY on balances between $500,000 and $1 million, which is competitive with many high-yield accounts offered by online banks.

While Lili discloses deposit and transaction limits in its account agreement, some limits vary by funding method, account type and eligibility. Business owners who regularly handle large deposits from linked external accounts or mobile check deposits may want to review these limits or confirm their specific thresholds before opening an account to ensure Lili meets their needs.

Lili Reviews

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

    Reviewed Aug. 1, 2026

    I was looking up a way to build my business credit so I used Lili. It was pretty easy to get started with them. It took about 30 minutes to get all set up. The price and cost of the membership were fine. It wasn't too much. I like the service. Their platform is pretty nice and very user-friendly. I'm paying for the premium service, which is supposed to give me premium customer service 24/7. It’s pretty direct. But customer service is not as expedient as they described initially. Their banking times are a little off. For instance, I tried to call them this morning. My business starts at 5:30, and I waited until 8:00. I realized they were not open yet, which is kind of a bummer because my day has already been going on and transactions need to be made, especially since I'm paying for the premium membership.

    Lili is pretty legit, especially connecting with the Dun & Bradstreet program to get your business name out there. It allows you to have some type of company posting to your credit line and gives you some established vendors, so other vendors can see that you have that established on there, and then they're more willing to give you business lines. That product is the best out of most banking networks that I've used. I also like the ACH program where you can pay through the app. That's pretty cheap compared to most banking apps. I pay the premium price, and it's only an additional $6 to pay someone. You can pay them multiple times in a week without having to be charged an exorbitant amount of money.

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      Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsRates

      Reviewed Aug. 1, 2026

      I originally saw Lili on a YouTube video that was comparing different banking systems, and then I ended up deciding to do it. Lili provided invoicing that I didn't have to pay other platforms to do. Getting started with them was so easy. I did it in five minutes and then I got an approval in less than 24 hours. I do the tax bucket with them. As a contractor, I have to be responsible for paying quarterly taxes, and with Lili, they automatically do that for you. So they'll take a part of whatever you make and put it towards taxes. It's like a separate account. You do get high-interest savings on a business savings account, which is really nice. It's higher than at the national rate and more competitive for places like Capital One that have a high-yield savings account.

      The invoicing is primarily the thing that I use, and then it also tracks all your expenses so you can download PDF documents that go over your expenditures and income, where certain categories are high for your business. Again, you don't have to use things like QuickBooks in order to organize all that. It's already there in the banking app. So it's really nice. It's clean and easy. It's one email I can send to one individual. They can pay directly through that link or that invoice and it goes straight to my account. I'm not having to go through third parties. I can do it directly through Lili. It's super convenient. If you are someone who is more digitalized, Lili is a great option. If you're someone who doesn't have a lot of cash flow, Lili is great because they don't handle cash. If you're looking for a more streamlined way of running your business, Lili is great.

      The initial sign-up process was easy. It wasn't a lot of BS paperwork. I provided them exactly what I needed. They asked exactly what I needed to provide them and I got approved really quickly. So there were not a lot of delays, which I appreciate. If you're looking at other banking systems, Lili may be a little bit more on the pricier end. But with what I'm using it for, it serves itself. So it's a cost I'm willing to incur for convenience for now. I'm happy with what I'm paying for and what I'm receiving at this time.

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      Sales & MarketingOnline & AppStaffEase of Use

      Reviewed July 20, 2026

      I was searching for business accounts that were more remote than an actual branch. Lili popped up when I was searching. I also saw it on Facebook. I liked the feedback that I saw from Lili on the reviews compared to the other ones I was looking at. When I was setting the account up, everything was really detailed and informative. I was able to make a decision without having to do a whole lot of research because it was what was given to me. Setting up with Lili was pretty easy. I didn't have to do much. I filled up my information, and then pretty much got instant approval. So, it was easy to set up and easy to work with.

      The best feature that I like is that I can pay through the Lili banking app, like just transfer to them directly instead of having to go through a bunch of other systems. I also like that it tracks expenses. I can see what I'm spending money on compared to just seeing a statement, and it puts it in its own little buckets. I like that the most about it. With Lili, there's ease of use, and it works well with my CRM platform where I collect money. It gets transferred over without me having to worry about it. The app is simple. I can see where money's coming in from and where it's going out to. Transferring makes things way easier, and then I can use it on my Apple Wallet if I need to, or use an actual card. Lili is a great platform for small businesses to use, and it really helps me maintain my day-to-day life in business.

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      Customer ServiceSales & MarketingOnline & App

      Reviewed July 4, 2026

      I first heard about Lili with Dun & Bradstreet. Because when I was looking into starting the business, I'd heard a little bit about needing a D-U-N-S Number. But then, I realized it's for bigger corporations, not necessarily smaller. Then, they had the credit reporting that you could do, which was cool. Lili's been winning with the factor of the Tax Bucket, and I appreciate the ease of transactions that I get with Lili. Plus, the dispute team was awesome. I got aggressively cold called and pulled out for 180 bucks for advertising for a scammy media group. And they instantly had it redone within a day or two.

      I like the fact that the Tax Bucket doesn't necessarily count your income. And so, when you go back to your Tax Bucket, right now, if I look back at it, I probably got 500, maybe more in there that doesn't count towards when I'm looking at my account, so I'm not assuming that I have all that money. It's actually set aside, truly. Plus, there's a savings account option, and then there is another checking and savings, plus a business credit line that you can access through them.

      The fees can be much, but everyone has fees. But they're pretty solid. And they're right up at the end of the year, and it automatically organizes it for you. That's also nice. However, sometimes, I've been able to ask my browser to pull up the desktop version. Sometimes it'll allow me; sometimes it won't on my phone. But I have a laptop at home. It's not a big deal.

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      CoverageTechSales & MarketingOnline & AppStaffTransparency

      Reviewed June 23, 2026

      I Googled online business accounts, and I punched it in on the App Store. I scrolled through, and Lili was the one I selected. I had some issues with my Chime account but when I looked at the reviews with Lili, they were good. Lili is better than I expected it to be. Some of these things can be iffy, but I'm pleasantly surprised, and I'm glad that I used it. I got some stuff that's going on on my end that’s got my business looking crazy, but I like how I can incorporate my different streams directly with Lili. I'm working on multiple mini streams of income, and I was having some issues, but everything that I've tried to connect or send to my business account with Lili has been flawless.

      Doing business with Lili has been super easy. The interface is excellent. I get right in and I move right through. There's no nonsense, no goofy loading issues, no buffering. I don't have to refresh it. Everything that I do throughout the course of the day, I have to contact tech support for something. But I haven't had to contact Lili for support for anything since I've used them. I had a $5,000 check that I was trying to cash, and I couldn't cash it on this app, but I figured out why. But that was the only hiccup that I had. That threw me off a little bit, but it was more so on my end than anything else. I'd recommend Lili and my friends know if I recommend something, it's pretty slick. I haven't gotten into the invoicing aspects but as far as initial interfacing with the basic features, my advice to Lili is if it's not broke, don't fix it. A lot of people do updates, but it's worse afterwards.

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      Reviewed Aug. 19, 2026

      I started doing some freelancing work and looked for a bank that would be fee-free and was credible. I did a lot of online research, and Lili seemed to be one of the top options. I appreciate the simplicity of having a separate business bank that hasn't had any fees or issues. I use it to keep the money coming in from my transactions, and it's been all simple and easy. It's good to do research on what fits best for one's company, and Lili has been good.

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      Punctuality & SpeedResolution

      Reviewed Aug. 15, 2026

      I have an associate that had Lili. In passing, she told me about it, so I researched it. I opened an account with them last year and the process was very easy. I like that it's online. However, they don't communicate with you. I can't immediately transfer funds from one account to the other like I would want to. Other than that, I'd tell others to open an account with Lili. It's great. It's not stressful. It has made it easy for my deposits to go fast into my account, and anytime I contacted them, they resolved the problems immediately.

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      StaffBilling

      Reviewed Aug. 15, 2026

      I run a successful sole proprietorship since 2017. I don't have a mentor or people keeping me out of the weeds about Lili to help build my business credit. I had some health issues starting last year, and I took a real hit on my credit because I have to pay bills. Lili sounded like it would help with my business credit if I just stick with the program. The only problem that I have with Lili is the fee, but it's definitely helping me. They could just make sure that the $35 checking fee is there in big letters. That way, the people that are utilizing Lili don't take those hits on the business.

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      PriceRates

      Reviewed Aug. 14, 2026

      I did a Google search and I was looking for assistance with business accounts that were easy to access. I didn't necessarily need a branch, so I went with Lili because it had a free business checking. Initially, I liked the pricing of it. I was looking for a free, easy online platform for a business account that wasn't bringing in a lot of money. When you have start-up business, it's hard to tackle all those fees and things like that, so the free account is the biggest benefit with Lili.

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      Ease of Use

      Reviewed Aug. 14, 2026

      From the reviews that I read about Lili, it was a really good company that worked with startup businesses. That was one of the reasons I decided to go with them. It's very easy to navigate online. I still have a lot to learn, or I feel like I have to pay to unlock certain features that I want to explore more. But for the most part, it's like I've had a minor hiccup in my business situation. So, it's been a little bit difficult for me to proceed the way I intended to proceed when I first opened the account. But aside from that, it's been pretty much decent. When I'm able to get my business actually up and running the right way, I intend to utilize it much more than I have been.

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      Ease of UseTransparency

      Reviewed Aug. 13, 2026

      Lili was the best one of what I was looking for and I’ve been using the checking account system for only a couple of months. It’s very transparent. The ease of use and the ability to use other tools are very intriguing and simple. Doing business with Lili has been very easy. The only difficult part I would have is depositing checks because I'm not sure if a check needs to be in my LLC's name or in my name. I feel like it always rejects the checks.

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      Punctuality & SpeedBilling

      Reviewed Aug. 13, 2026

      I needed something simple because I'm just a one-person show and easy to categorize what I need for my business. Lili is nice and has an easy interface. I use checking and invoicing, and there are some features in the invoicing that I wish they had. I wish I could offer my customers partial payment or pay this amount now and this amount later, or edit invoices after sending. Sometimes people want to make adjustments, and then I have to just send a whole new invoice. My accountant also hasn't been able to get into my account. There's supposed to be a way that they can do that. Still, Lili is great for a small business owner like me.

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      Price

      Reviewed Aug. 12, 2026

      So far, I've been liking Lili a lot. I'm about to start sending more money that way to that account. I just have to change a lot of the account numbers on some of the stuff that I got coming out. When I did all the comparisons, Lili was the best fit for me. It fit my needs more, as it's easy for me to deposit at certain ATMs that are near my area. I’m using the checking account. But they have other options as well that I haven't really looked into.

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      Customer ServiceRefunds & PayoutsStaffEase of Use

      Reviewed Aug. 12, 2026

      My experience in getting started with Lili was good. It's an easy process. Having Lili, I like being able to have accounting software built in right into my bank account and being able to itemize my expenses, like business expense and travel expense. It's user friendly. I like knowing how much to pay for taxes as well. They also have great customer service every time I call, like yesterday.

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      Reviewed Aug. 11, 2026

      I'm going on five months with Lili and my experience with them has been great. I like their tax bucket and that I can sort my business transactions out per transactions that go through the card. I also like the entire operation of the company. It's easy to get stuff done online through my banking with them than my previous banks. The biggest thing is it's easy to keep a track of your finances and where money is going so the flow of your business is smooth.

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      Billing

      Reviewed Aug. 11, 2026

      I use Lili for business and business credit. It's been cool. It's just with the credit card, it's a little bit hard because you don't get to talk to anybody.

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      Sales & MarketingPriceOnline & App

      Reviewed Aug. 10, 2026

      I learned about Lili through my Dun & Bradstreet account. It was easy to get things started. I use Lili to send money through their direct deposit. I like the convenience. The app is easy. They have great limits, except for the disputing process. I had some unauthorized charges on my account. I disputed it with the person that took the money and also with Lili, but it was a little bit difficult.

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      Customer ServiceCoverageMaintenanceStaff

      Reviewed Aug. 10, 2026

      I can't get ahold of a Lili representative. It's impossible. I use their chat feature and ask for an agent, then the agent calls. But the agent is not American, and they're not understanding anything that we're trying to complete. They just give us the runaround. It's like a third-party customer service instead of an account person that I can talk to that can fix the account. Their version is let's put a ticket in, but nothing happens. There's a call list, 9:00 AM to 8:00 PM Eastern time. But you could be on hold for 10 minutes, 100 minutes, 1,000 minutes or get hung up on.

      I've been trying to add my co-founder to my account on Lili. It's on the back end, but it does not work for the person I add as an admin on my account. We're a tech company that builds out products and stuff like this. We see where the downfall is, but getting to somebody to help us figure it out and fix it for us is not happening. I'm looking on the back of my team side, the invited team members there. I've reset the invitation and I've gone through everything. We've been dealing with this for two months now. It's crazy. It's time to find another bank.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

      Reviewed Aug. 9, 2026

      Lili is too difficult. I'm running a six-figure business. I can't talk with anybody from Lili if I need something fixed. If I have a transaction issue, you gotta email, wait until no reply. Nothing gets fixed that day. We can't get anybody on the phone. Lili needs to get bought out by somebody else to improve the customer service base, to upgrade the app, and to upgrade the company. Lili is getting behind based on what I see from Chime Financial out of San Francisco.If Chime ever offers business accounts, Lili is dead. You can call somebody with Chime and get help on the phone right now. I can't do that with Lili.

      Lili's going to get left behind if they don't start innovating and fire some people in HR. People need to be let go right now while it's time. If not, Lili's gonna be in trouble in the next five years. They need that because they're paying people to do nothing and they're not even doing their job. Lili could be a great opportunity for first-time business owners with no history in business, but there's no innovation. It gets frustrating sometimes. I don't see anybody working on it.

      The CEO needs to talk to me. We need to have an hour conversation. He needs to say, "Hey, Lee, how can you help us?" and I give him a blueprint. He got funded with Lili through Sunrise Bank. They gave him too much money too fast. Sunrise Bank should go do X, Y, Z, come back, and, "We will think about funding you once we see that everything looks legit for the customer base side." He's not moving the field in the way that he needs to move it. He tries to move the company. If you want a company to grow, you got to move the field, the people on the ground, your customers that's trying to open accounts. That's how you grow the company, not the corporation. The corporation follows the field. A lot of great companies move the field first. The CEO is so far removed from the customer service side of the business that he thinks everything has been going well.

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      StaffEase of Use

      Reviewed Aug. 9, 2026

      My husband had a Lili account for his business. When I opened mine, it seemed like a natural choice. It was an easy process. Everything's online, so that was a huge benefit for me. I have the convenience at my fingertips anytime I need anything. If I had any questions, the online help chat was very easy. It's been very helpful. Any time I had a question, everything was answered exactly what I needed to navigate. Any time I had a payer that needed a banking letter, it was all very easy to navigate the site.

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      Customer Service

      Reviewed Aug. 8, 2026

      I don't know what Relay wanted. It was too confusing. I did a search online and Lili popped up for small businesses. I decided to do an application for them and it went through. I like it. It's very good. It's much easier than Relay. It's a good app because you can have it on your phone. I wish it had it with Zelle. But everything else is fine.

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      Customer ServicePunctuality & Speed

      Reviewed Aug. 8, 2026

      Lili has their ups and downs. It's a fintech company, so their first priority is not being a bank. The biggest drawback that I've noticed is the support is very slow, and when I deposit a check, it takes two or three weeks to clear. Some of the support articles they have talk about some buttons in the settings that don't exist. So, I had to rely on the support people to get back to me to achieve certain things. One of the checks that I got from a customer had used a slightly different name than what my business name is. So, they denied the check. I ended up having to file a DBA under that name to be able to deposit it. But even then, I had to be in communication with the support team to that DBA to my account because the option to add it that they said was there wasn't. It was a little frustrating.

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      Staff

      Reviewed Aug. 7, 2026

      I was doing research on Google search trying to find what I would consider the best option for my future business and the immediate goals. I decided to go with Lili because it really fits the scale that I'm at as far as my business right now. It's really a foundational scale right now. During this time, I'm also trying to build my business credit as well. So, I just want to get the foundation established and have a great ground base. Lili is the best fit overall.

      The only negative thing is that during the initial phase, I was having trouble. I had already made a couple deposits and had the account open, and I did upload the picture, the actual picture of my EIN, and I thought everything was fine. I had received a notice saying that my account would be closed if I didn't correct this. Upon going back into the dashboard, there was no option for me to even upload the document. Everything just appeared as it was okay. So, the situation kind of self-resolved itself. It could have been because my LLC was fairly new. So, maybe that had something to do with it at the time. It was just an inconvenience at the time. Overall, Lili has been very dependable.

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      Customer ServiceStaffTransparency

      Reviewed Aug. 7, 2026

      I needed a business bank account and I couldn't get one with any other bank at that moment, which made me decide to go with Lili. The enrollment process was simple and step by step. I value Lili’s credibility the most. Communicating with Lili is very easy. As soon as I send a message, I get a reply back. They keep me updated on everything. The biggest benefit of working with them is keeping track of everything that’s going on and being able to see where the text message could possibly be. Lili has helped out my business out a good bit. People should go for it. It'll open up a bunch of other doors.

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      Customer ServiceContract & TermsPricePunctuality & SpeedOnline & AppStaff

      Reviewed Aug. 6, 2026

      My experience with Lili has been good so far. It’s been effective for what I needed. I read some reviews when I was looking, and everything seemed positive. Opening the account when I needed it was easy. It was a simple process and wasn't long or drawn out. The feature I value most is the ability to have a percentage of my money taken out for taxes each week. It's just easier because I don't see it, and I don't have to fool with it. Being a truck driver, it makes it simpler for me to communicate with customer service online than having to talk to somebody all the time. The only issue I've had was when somebody tried to hack my account. They immediately canceled my card and sent me another one. I was surprised at how quickly they handled it. It was handled almost immediately. The only thing I wish were different is not being charged a fee for doing transfers.

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      BillingRates

      Reviewed Aug. 6, 2026

      I Googled Lili, and the savings interest led me to select them over the competitors. The experience has been great. I don't think I've utilized the tools as well as I should, but it's my first business card. I'm just getting started and I'm new to all this. Categorizing the payments has been the most valuable feature. It takes a lot of our time if you don't offer that feature, and business owners like us don't have a ton of time to do that. So, it takes it off our plate. People considering Lili should do it. It's great.

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      Billing

      Reviewed Aug. 5, 2026

      I got my business bank account from Lili two months ago and I don’t like that to put money in, I gotta go over to Walmart. The transaction takes too long sometimes when I switch money from one account to Lili. It's not instant like my other bank account, where I send money from one to the other and it's instantly there. If it were faster to switch money from my account to the Lili bank account to make a payment without going to a Walmart store like that, it would be awesome.

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      Customer ServiceSales & MarketingPriceOnline & AppStaffRates

      Reviewed Aug. 5, 2026

      I heard about Lili over the internet and I was curious because they say they're a good bank. I went and opened the account with them, and so far, so good. One time we called them, the rep was professional. Once they receive a deposit from my account, they let me know that. They keep the communication up. The price and fee are okay. But I'm trying to link the account to another account to make a wire transfer and that's turning around for a while. I cannot link those two accounts. Lili could make it more user-friendly and easy to link the accounts. They're asking me to download but I don't know if it's the app. Other than that, it's worth trying to do business with Lili.

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      PricePunctuality & SpeedRefunds & Payouts

      Reviewed Aug. 4, 2026

      Lili came to me through a few different sources of setting up when I reformulated my businesses. It popped up and it said that it was an easy experience to do business with and to get set up. I could set up very quickly. So, I checked it out. It reviewed pretty well, and then I ran with it. I pay for the higher version of the banking service. I like how I can allocate my expenses, and it allows me to label them right when they come in. So, whenever I log into the account, it pops up and says, "How do you want to put this expense?” and I can label it in. That makes it a little bit easier for when time's gonna come for me for taxes. I have about four pre-tax appointments throughout the year. So, it makes it a little bit easier for me with that. I appreciate that. I pay close to $35 a month for whatever the max service is. I am using one of the Lili secured cards.

      Doing business with Lili has been relatively easy. I don't like the idea of when I have to load cash into the thing, I get charged a fee from whatever the partner is for every time I add cash into it. But other than that, I'm gonna be opening and starting a few more businesses, and I'll have a few more Lili bank accounts for each of those businesses.

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      Punctuality & SpeedStaff

      Reviewed Aug. 4, 2026

      I was on the internet searching, and I kept running into positive reviews about Lili from other small business owners that were getting started with their business as well. I followed their lead and it was a good choice. I was trying to get started but other banks required too much and there were too many loopholes. With Lili, it was simple and straight to the point. I understood everything right away. What really got me was they were offering free savings account. It helps my business thrive. I've been able to smoothly operate around my business with Lili and not have to worry. I've been at ease and at peace.

      I've also been exploring other services on there that I can utilize for my business. I've seen quite few like invoice and business credit building. I definitely recommend Lili for all businesses. I would love to see a branch in the Chicago area and be able to go in and talk to someone. But from my experience, I haven't had a bad experience yet and I don't see me having one. Everything has been simply amazing. Lili been fast, efficient, and so reliable.

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      Staff

      Reviewed Aug. 3, 2026

      Lili is a really helpful tool for keeping track of my taxes and using savings. I do direct deposit for my small business. It’s been a good business banking company. It’s also been easy doing business with them.

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      Customer ServiceContract & TermsRefunds & PayoutsStaff

      Reviewed Aug. 3, 2026

      I've been setting up new companies, and I've been trying different ways to start building the score and building the credit profile. I came across Lili by looking for a solution to do that. I also saw that Lili offers a product that allows me to create a subscription that's going to be reported as long as I use it correctly and also offers a credit line that helps me out in building credit for the entity. At this moment, it's started building the credit profile for the entity that I'm building so I can create a reputation for the company. It allows to grow my company to be recognized and have liquidity for the operations and allows me to run the company efficiently. They have reasonable fees for the service as well. But in terms of banking, I don't think it's very useful because there are a lot of different banks out there that you can work with that probably have a bigger stamp in the market.

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      Punctuality & SpeedEase of Use

      Reviewed Aug. 2, 2026

      I have an online business, and I've been a member with Lili for about two months. I use it for a deposit from my internet banking. It's a really good product. I was pretty impressed by it for being so easy to use and quick. It didn't take a long time. There are a lot of good features on there that I haven't got to use yet, but they look like they're good. So looking forward to trying those out.

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      Customer ServiceStaff

      Reviewed Aug. 2, 2026

      I looked online for a business checking account and Lili sounded good. I was able to open my business checking account, and it's still open. It was a very easy experience. I don't like the AI since I like talking to a live representative. But it’s easy to get one by requesting to speak with a live person, and it takes only a few minutes. I have their number so I just call them, and I’m not on hold for long. One thing I don't like is that I can't send the wire unless it's an ACH. I can't even deposit a check over 15,000. They have a limit and I don't like that either for mobile deposit. I also don't like that I have to pay a $35 monthly service fee.

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      Staff

      Reviewed July 31, 2026

      I've had my first business since 2018. So I heard about Lili through certain programs like SBA and my mentors. I was told that Lili could get the work done and they help with business credit. The business is brand-new. So I'm getting everything off the ground by getting all the state legal documents certified. Right now, it's more of me just using my personal estate to keep the business account active until I actually maneuver into this business. But I like Lili. Lili is amazing. But when I wanted to make sure that I was dropped down to the small lease monthly fee because I ended up paying a balance that I wasn't familiar with last month, it has been a difficult time for me to reach their representatives to take care of that.

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      Reviewed July 31, 2026

      We went with Lili because it is online banking, first of all. We do not need to go to any branch or anywhere physically. Their enrollment process was good and easy. I like that whenever we need to transfer any money, we do it online. I like that we also do not need to maintain any balance. However, maybe they can issue an ATM card, which we can use for other banking. That would be really good. Like right now, if I want to withdraw money, we don't have any ATM card.

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      CoverageSales & MarketingOnline & AppStaffBilling

      Reviewed July 30, 2026

      I had gotten into some issues and I couldn't get a bank account with the banks that I initially had accounts with. I was trying to reestablish myself. My wife uses Lili and I went with them as well. So far, it's okay. I'm trying to do the business credit builder, and as far as the bank itself, I like it. I like the fact that I can categorize my expenses real time. I can manage the business from the app and from the bank account. I do small business consulting and I recommend for those individuals who can't get their traditional account. If they find themselves needing “second chance” banking, I always refer them to Lili.

      The only thing was I had a business secured card and I got the notice that I didn't have enough funds in my account to cover the monthly fee, so I transferred money from my personal account, which is gonna take a couple of days. I got a notice the day that the payment was due that my account was shut off. I don't understand that. I hadn't needed to use my account, so it didn't impact my business. But had I needed to use my account, the deposit would have taken five business days, and I wouldn't have had access to any. I don't think that's good.

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      Punctuality & SpeedBilling

      Reviewed July 24, 2026

      My main objective was to try to build some type of credit report. Lili Bank was the first option. It said that dealing with that credit, they report directly with Duns and Bradstreet. However, I've been running into a couple problems, because with Lili, it's hard for me to submit payments. And I have to wait days for the payment to clear. But the payments that were directly deposited into Lili have been great. It was just for my cash deposit.

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      Online & App

      Reviewed July 24, 2026

      I was trying to look around and see where I could find a bank that would be better for business. I found Lili, and getting started with them was fine. Going with them was about what I expected. I also like their online service feature. My experience with their app has been good as well.

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      Customer ServicePricePunctuality & SpeedStaffBillingRatesTransparency

      Reviewed July 23, 2026

      Lili offered a program that allowed you to build business credit with Dun & Bradstreet. That interested me most about them. Opening up was pretty quick, but I was very much frustrated because the only reason I opened an account with them was so that I could use their program and use their business credit card, but I wasn't able to use it up until today. I got accepted when I did the whole application. When I called them, they said it usually takes two to three business days to process. But three days went by, and they just kept giving me the runaround, “Oh, it should take two to three business days.” Finally, after two weeks of calling several times and getting the same answer, someone told me that they would escalate this to higher ups. But they didn't have any direct line for whoever was in charge. All they could do was put in a ticket. They couldn't give me an email or number.

      To this day, I'm unable to speak to whoever was supposed to be making that decision. That program costs $18 a month. So, you get the business credit card, but then you also get all these Zoom lecture type seminars that basically help you to build your business credit. They give you more information on business credit. But I didn't care much about that. I cared more about the actual credit card and connecting my Dun & Bradstreet. A whole month and some change went by. I paid the $18 for nothing, in my opinion, and wasn't able to get the business credit card going. Neither was I able to get a definitive explanation as to why. So, I canceled it, but I still use the bank.

      The biggest benefit of Lili is that I'm able to incorporate it with different apps. Right now, we use it for operations, and if I want to connect it with an accounting app, there are a few features, like it's able to allow me to upload my receipts. So, they go hand in hand with the transactions. If I use any other app, it's able to transfer all that data, both the transaction as well as any pictures that I uploaded. I can do my books a lot easier and track things a lot better.

      Lili could have a better system of communications and banking with their FDIC affiliate. If they had a more integrated system to be able to take care of customers and customer relations, just connecting us with the actual bank, having a phone number or access to whatever bank that they use. So, I can go in and see somebody or talk to an actual decision maker on my account, rather than just representatives that say they'll get back to you. If you have a niche type of problem, don't expect it to get solved in a first call.

      I could tell that a lot of people I got on the phone with have only been trained on 10 or 20 common issues. But if you have a specific structure that you want for your business, or you have something that's outside of their scope, it's really hard to get assistance with that. They will just give you the runaround and tell you, “Oh, we've contacted so and so. They should be reaching out to you,” and they never will. But outside of that, if it's something that they know, then they can assist you, and they're pretty quick with it.

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      Lili Company Information

      Company Name:
      Lili
      Website:
      lili.co